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  • Operations Associate

    Serigor Inc. 4.4company rating

    Operations internship job in Columbia, MD

    Job Title: Operations Associate Job Type: Full-Time We are seeking a proactive and detail-oriented Operations Associate to support daily operational and administrative functions across the organization. In this role, you will help ensure seamless internal workflows, support employee lifecycle activities, manage vendor relationships, and assist leadership with process improvements. This is an excellent opportunity for a motivated individual looking to advance their career in operations and administrative management. Key Responsibilities Coordinate day-to-day operational and administrative support activities to ensure business continuity. Streamline internal processes to enhance productivity and operational efficiency. Manage vendor and supplier contracts, including tracking, updates, and renewals. Support contract compliance and assist with reviewing key terms to protect organizational interests. Assist with employee lifecycle activities including onboarding, offboarding, and performance tracking. Coordinate exit processes and ensure accurate completion of required documentation. Provide operational support to senior management for various strategic and administrative initiatives. Identify opportunities for process improvements and contribute to organizational enhancements. Help enforce operational policies and contribute to updates as needed. Qualifications & Requirements Bachelor's degree in business administration, Operations Management, Human Resources, or a related field (Master's degree is a plus). 1-2 years of experience in administrative or operational support preferred. Strong organizational and time-management skills with the ability to handle multiple priorities. Excellent communication, interpersonal, and problem-solving capabilities. Knowledge of HR and operational functions including onboarding, offboarding, and workflow coordination. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Self-driven team player with adaptability and a continuous-improvement mindset.
    $77k-113k yearly est. 1d ago
  • Operations Specialist

    Camris 4.6company rating

    Operations internship job in Silver Spring, MD

    We seek an Operations Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. The Operations Specialist will support manufacturing in the following areas Upstream, Downtime, Purification, and Fill Finish. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects. CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs. Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad. Responsibilities Upstream: Prepare cell culture for virus inoculation and prepare viral seeds. Provide input on cell culture, bioproduction and purification of mammalian cell-based products. Experience and knowledge of cGMP, specifically bioproduction of viral vaccines. Execute and participate in cGMP viral growth, virus vaccine purification for cGMP vaccine bioproduction. Aseptic gowning, aseptic processing, aseptic final filtration and working in a cleanroom environment. Cell culture experience (adherent cells a plus), washing and counting cells, repeated trypsin manipulations. Maintain virus vaccine bioproduction inventory, order equipment and reagents. Downstream: The downstream part of a bioprocess refers to the part where the cell mass from the upstream are processed to meet purity and quality requirements. Execute cell expansion of seeds and viral seeds as required. Manage and maintain manufacturing-owned controlled temperature units (CTUs) and incubators per site policies and procedures. Perform bioreactor setup, operation, maintenance, and cleaning per site policies and procedures. Prepare harvest equipment per SOP and batch record instructions per site policies and procedures. Execute cell lysis through chemical or physical (e.g., microfluidizer) cell disruption. Perform recovery mid-stream unit operations, including but not limited to depth filtration, centrifugation, and tangential flow filtration as required and per site policies and procedures. Pour resin, pack columns, verify HETP and Asymmetry, and equilibrate columns. Develop purification batch records and AKTA UNICORN methods as required. Analyze UNICORN and other downstream result files, attach per GDP to records, summarize data, and incorporate analysis into run reports as required. Sanitize, empty, and store columns per site policies and procedures. *Please see the full job listing for additional responsibilities. Qualifications Must have proficiency with various types of office software: Outlook, Word, Excel, MS Project; LIMS experience and experience with equipment monitoring systems are a plus. Must have the ability to follow directions, written policies, and procedures for work responsibilities. Licensed vaccinations might be required to work with certain viral agents. Must have good people and communication skills (written and verbal). Performs other duties as required. A bachelor's degree in a science field (preferably chemistry, biochemistry, microbiology, or engineering) and four+ years of industry experience performing cGMP production, downstream, purification, fill finish, and upstream in a clean room environment. Professional knowledge and experience requirements related to viral product safety for product release and downstream purification (chromatography) are a plus. Experience with aseptic gowning, aseptic processing, aseptic final filtration, and working in a cleanroom environment. Experience with bioproduction equipment: centrifuges, tangential flow filters, spectrophotometer, biosafety cabinets, sonicator, autoclave, roller bottles, a plus. cGMP experience for large-scale viral production of biological products is a plus. Working knowledge of disposable manufacturing methodologies, such as the use of sterile bags with tubing and tubing welders, is a definite plus. Hepatitis B immunity is required; vaccination will be provided if needed. Must be able to work independently following a brief period of specific technical training. Must have familiarity with related fields, such as general microbiology, physical chemistry, and biochemistry. Must have some knowledge of the operation of automated/manual filling machines, Restricted Access Barrier System (RABS), and labeling machines. Experience in filling parenteral products under GMP conditions. Must have eligibility to work in the United States and have lived in the United States for three of the past five years if a non-US citizen. Physical Requirements: The physical requirements described here are representative of those that must be met by a candidate to perform the essential functions of this job. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions. Occasionally required to perform sedentary work that primarily involves sitting/standing. Constantly required to perform light work that includes moving objects up to 20 pounds. Occasionally required to perform medium work that includes moving objects up to 50 pounds, heavy work that includes moving objects up to 100 pounds, and very heavy work that includes moving objects over 100 pounds. Occasionally required to push or pull less than 25 pounds, push or pull 25 - 45 pounds, and push or pull more than 45 pounds. Occasionally required to reach above shoulder level, use both hands, and stand or walk for more than 25 minutes. Occasionally required to bend, reach, or twist repeatedly, kneel, squat, or stoop, and crawl or climb. Constantly required to have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity. Occasionally required to ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like, and move self in different positions to accomplish tasks in various environments including tight and confined spaces. Constantly required to move about to accomplish tasks or move from one worksite to another. Occasionally required to communicate with others to exchange information. Occasionally required to operate machinery and/or power tools, and operate motor vehicles or heavy equipment. Constantly required to assess the accuracy, neatness and thoroughness of the work assigned. Occasionally required to work in outdoor elements such as precipitation and wind, noisy environments, and hazardous conditions. Occasionally required to work in poor ventilation, small and/or enclosed spaces, and no adverse environmental conditions expected. Constantly required to wear PPE including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes. Occasionally required to use a lab coat and ear plugs/muffs. Constantly required to wear a clean room uniform. Occasionally required to use a disposable dust/surgical mask, and respirators, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA. Constantly required to come in contact with chemicals, such as aerosols, biological inhalants, plastics, inorganic dust, and powders, etc. Please submit your resume online at *************** CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law. CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays, paid bonding leave, and paid supplemental short-term disability. Employment is contingent upon successful completion of a Public Trust-level background check, a requirement for this position under an active federal contract. The background check process may include, but is not limited to the following: (1) contacting your professional references; (2) verification of previous employment, education and credentials; (3) a criminal background check; (4) use/abuse of federally-controlled substances; and (5) a department of motor vehicle check. Candidates must be prepared to fully-complete any required background check questionnaire during initial onboarding.
    $75k-109k yearly est. 2d ago
  • M365 Operations Administrator

    Dunhill Professional Search & Government Solutions

    Operations internship job in Germantown, MD

    The M365 Operations Administrator supports the deployment, administration, and sustainment of the Microsoft 365 environment for the Department of Energy Office of Science. This role involves managing and maintaining Exchange Online, Teams (including voice services), SharePoint Online, OneDrive, and Azure Active Directory (Entra ID). The Mid-Level M365 Administrator helps ensure the secure, compliant, and efficient operation of M365 services in alignment with DOE standards and federal policies. This position is on-site, supporting day-to-day operations and contributing to service improvements. Monitoring, maintaining, and supporting Microsoft 365 services. This includes providing technical assistance, resolving incidents, implementing configurations, and ensuring that M365 services remain secure, reliable, and aligned with organizational requirements. Administer Microsoft 365 services, including Exchange Online, Teams (with voice), SharePoint Online, OneDrive, and Azure AD / Entra ID. Support Conditional Access, MFA, and identity protection configurations under guidance from senior staff and cybersecurity policies. Assist in managing guest account lifecycle and Azure AD B2B external collaboration settings. Maintain Exchange hybrid mail flow and assist in mailbox and distribution group management. Configure and support calendar sharing, shared mailboxes, and resource mailboxes. Provide Tier II/Tier III support for M365-related incidents and service requests. Perform monthly server patching of Azure and on-premises infrastructure. Support the implementation of DLP, retention policies, and sensitivity labels. Conduct content searches and assist with eDiscovery requests as directed. Generate basic reports on M365 service health, licensing, and usage. Assist in M365 service updates, feature deployments, and configuration changes. Use PowerShell to perform routine administrative tasks (with guidance as needed). Administer and support the integration of multi-function devices (MFDs) with our organization's Microsoft 365 environment, specifically for scan-to-email and scan-to-OneDrive functionalities. Liaise with MFD vendors and support teams as necessary to resolve complex hardware or firmware-related issues affecting Microsoft 365 integration. Collaborate with senior administrators, cybersecurity, and networking teams to support secure operations. Create and maintain detailed documentation for Microsoft 365 configurations, troubleshooting guides, and best practices. Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. 5+ years of experience in M365 administration or enterprise messaging support. Preferred Certifications Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL 4 Foundation (preferred for federal process alignment) Other Job Specific Skills Strong Communication Skills: Clearly explains technical concepts to peers, leadership, and customers. Proactive Follow-Up: Ensures assigned tasks and incidents are addressed in a timely manner without requiring constant oversight. Multitasking Ability: Manages multiple tasks and priorities efficiently. Productivity and Efficiency: Delivers accurate, high-quality work within expected timelines. Self-Motivation: Works independently on assigned tasks and seeks guidance when appropriate. Team Collaboration: Engages positively with colleagues and contributes to team success. Knowledge Sharing: Shares knowledge with peers and junior team members. Problem-Solving Skills: Identifies and resolves technical issues effectively. Accountability: Takes ownership of assigned duties and outcomes. Adaptability: Responds well to changing priorities and technical requirements. Customer Service Orientation: Prioritizes user satisfaction and service excellence. Attention to Detail: Produces precise and thorough work. Leadership Communication: Keeps leadership informed of progress, risks, and issues. Responsibilities may require occasional evening or weekend work with little advanced notice. Available for on-call 24x7 support as part of a rotation for critical Office of Science IT infrastructure services. No regular travel required.
    $44k-79k yearly est. 2d ago
  • Fleet Operations Flag State Specialist - Nautical Inspector

    International Registries, Inc. 4.3company rating

    Operations internship job in Annapolis, MD

    Job Summary: The Fleet Operations Flag State Specialist is primarily responsible for conducting flag state safety inspections. The Fleet Operations Flag State Specialist is expected to maintain a high degree of knowledge of the Microsoft Office applications (Word, Excel, Teams, and Power Point). Additionally, the Fleet Operations Flag State Specialist must have good verbal and written communications skills when dealing with both U.S. and foreign clients. The following is a list of the specific duties and responsibilities of the Flag State Specialist. Location: Annapolis, Maryland Duties/Responsibilities: • Reports directly to the Deputy Fleet Operations Manager and is responsible for the following; • Performing flag state safety inspections and supporting marine casualty investigations as well as answering technical queries. • Conducting special inspections relative to PSC detentions of RMI flagged vessels. • Conducting Pre-Registration inspections on vessels prior to registration as required. • Conducting “vetting” and risk assessments on vessels in accordance with published “desk guides;”. • Monitoring and assisting with updating and troubleshooting of the worldwide inspections status board. • Preparing safety inspection reports for review and processing. • Delivering and retrieving RMI documents, as required. • Tracking and closing out deficiencies. • Reviewing inspection reports as assigned by the Regional Fleet Operations Manager. • Standing watch as a “Duty Officer”. • Conducting ISM, ISPS and MLC audits as directed. • Experience working with ABS, MK Class, and RINA preferred. • Other duties and assignments as may be given or directed by the Senior Vice President Fleet Operations, the Fleet Operations Manager, and the Deputy Fleet Operations Manager. Travel Time%: 35% of the work week will be spent travelling, but this number could increase during the second half of the year. • Ex Coast Guard positions such as Marine Inspector or Port State Inspector have transferable skills. • Other positions outside of the Coast Guard that have transferable skills: First/Second Assistant Engineer, Ex-Chief Mate, or Ex Class Surveyor. An ideal candidate would be someone who understands the operational capacities of a ship inside and out. Education: Bachelor's Degree Maritime Specific Education and Experience: Both a Maritime Degree and Vessel Experience. Years of Experience: 3-5 years. Physical Requirements: • This role is physically demanding. A candidate must be able to crawl, climb, and transverse through tight spaces on ships Salary Range: $80,000 - $100,000 No relocation package available
    $80k-100k yearly 2d ago
  • Datacenter Operations Specialist

    Genpact 4.4company rating

    Operations internship job in Rockville, MD

    About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at Title: DC Operations Lead Location: Rockville, MD (Onsite) Duration: Fulltime Responsibilities: This is a 100% hands-on technical role (not just lead). Exposure and working experience on AWS and Azure Preferred. Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations. Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems. Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc. Ensure adherence to operational standards and best practices. Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations. Lead, mentor, and manage a team of data center operation engineers offshore. Provide guidance and support for professional development and performance improvement. Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities. Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations. Perform root cause analysis and implement preventive measures to avoid recurrence of issues. Develop and maintain incident management processes and procedures. Plan and oversee scheduled maintenance and upgrades of data center infrastructure. Ensure that all hardware and software components are up-to-date and functioning optimally. Coordinate with vendors and service providers for maintenance and support activities. Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning. Conduct capacity planning to support future growth and demand. Implement optimization strategies to enhance performance and reduce operational costs. Ensure data center infrastructure adheres to security policies, standards, and best practices. Implement and maintain security controls to protect data and systems. Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA). Develop and implement disaster recovery and business continuity plans for data center operations. Ensure regular testing and validation of disaster recovery procedures. Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions. Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs. Collaborate with vendors and service providers to evaluate and integrate new technologies and services. Communicate effectively with stakeholders, providing regular updates on data center operations and performance. IT Environment Monitoring 24x7 ITSM queue-based monitoring. Triage and first-level troubleshooting based on alert severity. Incident resolution using Standard Operating Procedures. Vendor Coordination Coordinate with vendors for infrastructure on public/private Cloud. Provide vendor contact details and escalation matrix. Citrix Architecture and Optimization Maintain Citrix architecture and seek continuous optimization. Participate in architecture design and planning with the steering committee. Recommend system and end-user performance improvements. Implement approved performance improvements. Citrix Environment Support Support Citrix environment and integrate with Client-specific technologies. Order, install, update, and maintain Citrix servers and tools. Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances. Manage NetScaler infrastructure and upgrades. IT Service Continuity and Disaster Recovery (DR) Services Strategy and Policy Definition Coordination and Execution Data Management Testing and Reporting DR Activation and Coordination Review and Enhancement Onsite and Remote Support Onsite server support, IMAC services, and remote software installation. Decommissioning, proactive evaluation, and datacenter assessment. Windows Server Management & Projects Administer and monitor Windows servers, including health checks and problem management. Manage local users, groups, shares, and server disk/storage. Handle event logs, vendor coordination, and performance issues. Install and manage IIS, apply security patches, and troubleshoot clusters. Oversee DNS, SCOM, certificate management, migrations, and server deployments. Linux Server Administration and Projects User Administration - Manage user accounts, environments, and home directories. OS Package Administration - Add/remove OS packages and troubleshoot issues. Storage Management - Create/manage file systems, logical volumes, and clean up disk space. NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers. Network and Security - Configure/manage NTP, DNS, and implement security standards. OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security. High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance. Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers. DC Power Tools Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support Logic Monitor Administration Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring. Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft. Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules. Storage Backup & Data Management Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs. Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs. Review and approve storage and backup solutions and procedures. Procure and manage data storage infrastructure (SAN, NAS, tape, optical). Provide and manage backup and archival consumables for Client facilities. Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches. Notify Client of any data losses or risks. Perform data and file backups/restores per procedures and SLRs. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus. Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role. Extensive experience in data center operations, with a proven track record of managing large-scale data center environments. Preferred Qualifications/ Skills Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable. Experience with ITIL or other IT service management frameworks. Familiarity with cloud computing and hybrid data center environments. Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization. Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner. Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals. Best Regards, Manohar Swamy DTAI Hiring Team, Genpact E: ************************** Connect on LinkedIn: Equal Opportunity Statement: Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit *************** Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..
    $71k-96k yearly est. 4d ago
  • Loan Operations Analyst

    Addison Group 4.6company rating

    Operations internship job in Alexandria, VA

    Role: Associate/ SR/ SVP Loans Servicing Operations Accountant In office: 1x a week Mondays Salary: Based on experience 100-130k Bonus: 10 % -15% (performance based - but so far everyone has gotten the bonus - Benefits: Medical, Dental, Vision, 4% 410K, g , PTO, Sick Leave member 80$ towards gym memberships Our client, an extremely prestigious Financial Service company is expanding their Loan Servicing team due to their growing portfolio. Profile: Loans Servicing/ Loan Accountant out of Middle Market or Lending Private credit (Loan Servicing is most important they are open to training the accounting portion) Required BS, Business Related Degree Min of 2 years of Loan operations experience with at least one of these types of loans: Middle Market Lending, Private credit C&I loans (Commercial and industrial loan) Syndicated loans (loans that are traded) and or Assignment or participation : Advanced Excel ------- Explicit exposure to commercial, private credit, or secured lending Experience with loan boarding or loan servicing systems Direct involvement in borrower billing, payment application, and collections Ownership of loan amortization schedules and interest calculations Loan Accounting is a big plus Job Description The Loan Operations group is responsible for: Maintaining detailed loan accounting records Managing loan system Preparation of monthly, quarterly and annual loan portfolio reports Supporting monthly closing processes and financial statement preparation Billing and collecting from customers Loan disbursements and collection tracking and balance reconciliation Supporting all aspects of loan operations Pro-forma analysis and ad hoc requests Responsible for contributing to all aspects of the loan operation department's functions by onboarding new loans, monitoring loan activity, reviewing legal documents associated with investments, reviewing loan related cash activity, supporting monthly closing processes, and others. Why choose Addison Finance & Accounting? Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses Permanent Employment: Many of Addison's Finance & Accounting job openings lead to potential permanent employment Connections: You connect directly with hiring managers from renowned organizations Options: You are presented multiple employment options near your home Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
    $58k-85k yearly est. 3d ago
  • Operations Coordinator

    DD&S Express

    Operations internship job in Annapolis, MD

    Bessemer Management is a transportation organization comprised of a family of 5 logistics/trucking companies with 90+ years of experience operating in multi-faceted transportation modes. We are a dynamic and growing organization. DD&S Express, one of the Bessemer Management trucking companies located in Annapolis, Maryland, is one of the most experienced and highly respected over-dimensional trucking companies in the United States. At DD&S, we have an opportunity for a highly motivated, career-minded individual to join our team as an Operations Coordinator. This position is full-time, on-site in our Annapolis, Maryland office. In this role and as part of DD&S Express' Operations Team, you will be responsible for networking between and ensuring the success of our varying audiences (including truck drivers, terminal personnel, internal departments/employees, and current/potential customers). As we are intentional about promoting our employees from within our organization, we also encourage candidates with management aspirations that are looking for a long-term role to grow within a company to apply for this position. Responsibilities of the Position: Assisting in freight coordination, including responding to and resolving pickup, in-transit, delivery, and other logistics issues or complaints Serving as a communication hub for drivers by handling incoming calls and addressing various requests, including after-hours calls as needed Distributing/authorizing funds to capacity providers or vendors in accordance with company policies and procedures Supporting drivers with border-crossing and customs-related issues Providing accurate answers regarding routing, state-specific permits, and regulatory requirements, and faxing permits as needed Maintaining real-time updates on equipment and driver status/location Assisting with support for managed accounts and customer-specific requirements Qualifications & Interpersonal Skills: Previous trucking, logistics, or freight dispatching experience strongly preferred, especially in over-dimensional trucking Exceptional organizational skills and extreme attention to detail Ability to work under pressure in a fast-paced environment Strong communication and follow-up skills, including the ability to recognize and appropriately respond to tone in phone, email, and text message correspondence Collaborative, team-oriented, service-minded attitude Experience with Microsoft Office - Excel, Word, and Outlook Proficient use of or aptitude for quickly learning a variety of computer programs, apps, and websites Work Schedule & Benefits: Monday through Friday, 8:00 AM to 5:00 PM (on-site in Annapolis, MD) Performance-based bonus plan Complete benefits package including medical, dental, vision, and life insurances 401(k) with company match Vacation and holiday pay Paid parental leave Starting Salary Range: $48,000-$55,000/year plus bonuses Physical Demands of the Position: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to stand, walk, and sit; talk and hear, both in person and by telephone; and reach with hands and arms to lift and carry items up to 25 pounds. About Our Company: Bessemer Management Company has 90+ years of experience in the flatbed, intermodal, and over-dimensional trucking industries. Our family of five trucking companies (Kaplan Trucking, Eastern Express, Horizon Freight System, TRX, Inc., and DD&S Express) is comprised of a network of 2,600+ trucks and 220+ terminals primarily located across the Midwest, South, and Northeast. More specifically, DD&S Express specializes in the hauling of over-dimensional commodities and super loads. Our network includes 40+ terminals working together with 180+ truck drivers. Collectively, we have 350+ pieces of trailing equipment, including standard flats and steps, dollies, RGN's and RGN extendables, and multi-axle configurations (up to 20 axles) to move freight safely and on time.
    $48k-55k yearly 1d ago
  • Spring 2026 Internship Fitness Specialist

    Aquila | On-Site Health & Fitness Management 3.9company rating

    Operations internship job in Washington, DC

    Aquila's Fitness Specialist Intern Spring 2026 will gain first- hand experience by assisting members in safe and effective exercise programs and perform a wide range of duties in a health/fitness center, under the supervision of the site manager. The program provides students with a well rounded experience in the fitness industry, in a professional setting. We currently have openings for Spring 2026 interns for our Washington, DC locations. As a Fitness Specialist Intern, you will have the opportunity to do the following: Assist in educating members concerning safe exercise techniques Assist to perform exercise assessments and prescribe exercise upon American College of Sports Medicine guidelines Conduct safe and effective assessments including cardiovascular, strength, flexibility, and body composition analysis; evaluate and interpret data and identify high risk participants and special populations Aid members - spotting and equipment usage Assist in the maintenance, cleanliness and safety of all equipment Adhere to departmental and club policies and procedures Adhere to client's policies and procedures Assist in wellness and fitness promotions and external events Perform daily administrative duties under the supervision of the site manager or fitness specialist Assist in memberships: monthly, internships: signing members up, sending out reminders of payment Help teach group fitness classes in different styles: step, strength, circuit, Pilates and/or yoga Helping clients/members with fitness related questions. Performing tours of the facility Personal Training shadowing and writing out mock PT sessions Assisting with newsletter, articles, and monthly bulletin board Compensation: This is an unpaid internship and does not provide wages. However, at the completion of the program Aquila sponsors an ACE certification exam for the candidate. The program has to be completed in full. The exam fees are paid by Aquila. Requirements: Must be an undergraduate Junior or Senior majoring in Kinesiology, Exercise Science, Health Promotion or very closely related major. Must have at least a 2.75 GPA Also, the following are required: Excellent written and verbal communication skills Strong organizational skills Customer service oriented Knowledge of fitness training principles Computer knowledge: Microsoft Office Products & Internet All candidates must be able to complete a background check and a federal security clearance check. Aquila is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by law. EOE Minorities/Women/Protected Veterans/Individuals with Disabilities
    $42k-54k yearly est. 4d ago
  • Intern, Engineering Co-Op Spring 2026 - (SDKY)

    U.S. Tsubaki Power Transmission, LLC 4.2company rating

    Operations internship job in Washington, DC

    The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Learn and understand basic concepts of engineering class chain to create a solid experience base to build upon in further rotations Ability to create components and assemblies using 3-D solid modeling programs (ex: SolidEdge) Create and revise engineering drawings, manufacturing plans, and similar product documentation Designs, procures, and fabricates simple tooling and fixtures Designs and coordinates engineering tests and experiments and report the results in a format suitable to the intended audience Completes basic tasks on engineering documentation Identifies areas for improvement, suggests solutions, and submits idea records Other tasks/functions/projects as assigned Requirements: High school diploma or equivalent required Strong knowledge of basic computer skills and MS Office (especially Excel, PowerPoint, and Word) Good verbal and written communication skills Good mathematical skills; able to reason and calculate distances and equations Ability to accurately input to and retrieve from computer based software programs Ability to use and accurately read engineering drawings and measure using devices such as calipers, micrometers, etc. Programming ability in visual basic or MS VBA (preferred) Learn more about U.S. Tsubaki at: Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PI1b423001c031-30***********3
    $35k-45k yearly est. 5d ago
  • Summer 2026 Washington Operations Intern

    Aerovironment 4.6company rating

    Operations internship job in Arlington, VA

    Our Summer Internship Program is meticulously designed to provide students with an immersive and dynamic experience within our industry, offering a taste of what it's like to be part of our professional team. We strive to simulate a full-time job, enabling our interns to work hands-on with cutting-edge technology, contribute to meaningful projects, build strong relationships with coworkers, and develop strategic problem-solving skills. Our program is highly selective, hosting only a handful of interns each year, ensuring personalized attention and ample opportunities to work closely with AV team members. We are hiring for various roles and locations throughout the U.S. During the interview process, we will discuss specific details regarding the team and location. AV is seeking a Washington Operations Intern to support our Executive Branch, Interagency, Congressional, and Communications efforts within our Government Relations team in Arlington, VA. This on-site role will focus on compiling, analyzing, and tracking: executive branch policy and budgetary developments; defense acquisition priorities; interagency decision-making processes and international developments relevant to AV's portfolio; and compiling and disseminating relevant daily news articles. The intern will assist the Washington Operations team members in supporting coordination with the Department of Defense, Department of State, Department of Commerce and other federal entities, and provide support to the Washington Operation's Legislative Affairs team to advocate within the federal resource allocation process. Position Responsibilities - Support the Government Relations team in preparing for executive branch engagements, including meetings with DoD, State, Commerce, and interagency staff. - Track and monitor market trends within relevant sectors, including defense and technology. - Track and analyze executive orders, policy memos, and federal agency announcements related to defense technology, export controls, industrial base policy, and innovation. - Assist with developing briefing materials, white papers, and background memos for use in interagency and federal executive discussions. - Monitor relevant federal register notices, acquisition forecasts, and funding opportunity announcements. - Support AV's communications with executive branch stakeholders on strategic initiatives such as foreign and domestic military sales, critical munition designations, and rapid fielding pathways. - Assist the Legislative Affairs Manager with coordination across congressional and executive branch activities when needed. - Other duties as assigned. Basic Qualifications (Required Skills & Experience) - Currently pursuing an undergraduate degree in Political Science, International Relations, Government, Public Policy, National Security Studies, or a related field. - Maintain at least a 3.0 GPA in current degree program. - Demonstrated interest in U.S. national security policy, international affairs/relations, defense acquisition, and interagency decision-making. - Excellent research, writing, and analytical skills, with a focus on policy and strategic communications. - Proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint). - Strong communication and interpersonal skills. Other Qualifications & Desired Competencies - Previous internship experience, to include interactions with external customers, think tanks, federal agencies, or media. - Basic familiarity with executive and legislative branch processes, roles, and responsibilities. Physical Demands - Ability to work in an office environment (Constant) - Required to sit and stand for long periods; talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Frequent) Special Requirements - U.S. Citizenship or U.S. Permanent Resident (Green Card holder) is required. - Occasional travel may be required within the Continental U.S. **ITAR Requirement:** _T_ _his position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements._ **Benefits** : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************* . We also encourage you to review our company website at ******************** to learn more about us. Principals only need apply. NO agencies please. **Who We Are** Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed. **What We Do** Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition. _We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status._ **ITAR** **About AV:** **AV isn't for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.** We don't just build defense technology-we redefine what's possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve. Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian-but we're not building history, we're building what's next. **If you're ready to build technology that matters-with speed, scale, and purpose-there's no better place to do it than AV.** **Careers at AeroVironment (*****************************************
    $41k-50k yearly est. 60d+ ago
  • Member Service and Operations Associate (retail)

    Daughters of The American Revolution 3.6company rating

    Operations internship job in Washington, DC

    We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics.
    $22-25 hourly 41d ago
  • Operations Specialist II

    CSA Global LLC 4.3company rating

    Operations internship job in Washington, DC

    For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools, and proven processes to advance federal missions. Client Solution Architects is looking for an Operations Specialist II in the Washington Navy Yard. CSA Global Inc. is seeking an Operations Specialist to provide 12 hours/day, on-site support in monitoring, collecting, and sharing all aspects of reporting information associated with the operations of the Shore Enterprise Operations Center (SEOC), currently located in Building 111 at the Washington Navy Yard. Primary responsibilities include maintaining situational awareness (SA) and situational understanding (SU) in accordance with the Commander's Critical Information Requirements (CCIRs) and local directives and standard operating procedures. This requirement is often performed independently and serves as the command's first line of critical information flow. How Your Role Will Make an Impact: * Assisting the N37 Staff with the flow of information to the staff, regions and installations * Screening, categorizing, and formatting all incoming message traffic for distribution * Preparing and disseminating briefs in accordance with Commander's requirements * Supporting, implementing and proposing direction for Crisis Action Team (CAT) operations information management, including using the C4I Suite and all other available information systems in the SEOC * Providing oral and written responses and briefings to queries by Echelon I, II, III, and IV commands, leadership and staff, and by external stakeholders for approval by the Government representative * Promoting knowledge sharing among Echelon I, II, III, and IV commands and other stakeholder organizations through collaborative business processes * Executing Continuity Of Operations (COOP) plans when directed, including deployment to a COOP site * Maintaining and tracking status of equipment in the SEOC * Ensuring compliance with all regulations and policy governing secure communications equipment and procedures * Following local security procedures and supporting Navy Information Assurance (IA) requirements * Properly handling classified material in an open secret secure space. Requirements What You Will Need to Join Our Award-Winning Team: * Clearance: Must possess and maintain an active U.S. Secret clearance * Education: Must possess a Bachelor's degree * Five years' experience in operations center, command center, or communications center operations. * Recent relevant experience in emergency management (EM) operations for either federal or state organizations. * At least eight years of military service. What Sets You Apart: * Bachelor's and Master's Degree in Emergency Management * Direct knowledge of or experience with the Navy installation Emergency Management program
    $61k-99k yearly est. 2d ago
  • People Operations Specialist

    Brivo 4.5company rating

    Operations internship job in Bethesda, MD

    The People Operations Specialist is a vital partner in managing the employee lifecycle, from the interview stages to offboarding. This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey. The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office. Responsibilities * Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks. * Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees. * Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time. * Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow. * Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS. * Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements. * Generate and analyze reports related to employee data, turnover, and other key HR metrics. * Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property. * Prepare and process all separation-related paperwork, including benefit information. * Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition. Qualifications * Bachelor's degree in Business Administration, Communications, Human Resources, or related field (or equivalent experience). * 4+ years in a dynamic administrative or operational support role. * Ability to manage multiple workstreams and maintain attention to detail in a fast-paced environment, ensuring operational deadlines and project milestones are met without compromising quality. * Tech-savvy with mastery of Google Workspace; familiarity with ATSs, ERPs, or CRMs. * Experience with Project Management tools (e.g., Asana, Monday.com) and collaboration platforms (Teams, Slack, Zoom); comfort using AI tools for efficiency. * Proven success in managing complex schedules and logistics, including stakeholder calendars, large-scale meetings, customer workshops, and/or new hire setups. * Exceptional written and verbal communication skills, capable of acting as the primary point of contact for stakeholders, facilitating cross-departmental alignment, and drafting high-level correspondence on behalf of leadership. * Unquestionable integrity with the ability to maintain strict confidentiality regarding sensitive corporate strategy, personnel changes, legal matters, and financial information. The compensation package for this full-time position includes a base salary range of $62,000 - $72,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at ****************************
    $62k-72k yearly 18d ago
  • Executive Operations Specialist

    Interstate Group 3.8company rating

    Operations internship job in Springfield, VA

    The Executive Operations Specialist provides senior-level administrative, operational, and project support to Leadership Team members, including the CEO, CFO, SVP Business Operations, and other senior positions. This role enhances leadership team efficiency, communications, and ensures the timely execution of initiatives and priorities across multiple business units. The position acts as a proactive facilitator, administrator, and liaison, supporting cross-functional efforts in project management, organizational improvements, and process enhancement. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following. Other duties may be assigned. Coordinate scheduling, logistics, and priorities for multiple leadership team members Prepare, edit, and refine professional documents, presentations, and communications Maintain organization of leadership records, files, action items, and follow-up tasks Track deadlines and proactively ensure commitments are met Facilitate business expense auditing and reporting Review and draft senior-level correspondence, briefs, reports, and summaries Represent the Leadership Team professionally with internal and external stakeholders Support meeting planning, agenda development, minutes, and post-meeting follow-up Assist with internal communications, announcements, and messaging initiatives Conduct market or competitor research to inform leadership discussions Gather and analyze data to evaluate marketing initiatives and opportunities Initiate and follow-up on leadership communications with clients, prospects, and service partners Conduct research and analysis to support leadership decision-making Track and organize KPIs, operational metrics, and business initiatives Assist with business cases, reports, and cross-functional projects Identify opportunities to streamline workflows, systems, or communication processes Coordinate and manage digital optimization tools, productivity systems, and collaboration platforms Utilize AI platforms to improve research, summarization, drafting, and analytics Assist with support and troubleshooting of technical or software issues, coordinating with IT when necessary Research and recommend technologies that improve performance, efficiency, or user experience SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SPECIAL SKILLS AND ABILITIES Demonstrated competency with advanced digital tools and AI platforms Highly organized and capable of managing multiple priorities simultaneously Strong technical proficiency with digital productivity tools and platforms Ability to work independently and proactively anticipate leadership needs Strong interpersonal skills with a polished, professional presence Familiarity with data analysis, reporting, or operational metrics EDUCATION and/or EXPERIENCE Bachelor's degree preferred, or equivalent combination of experience with 3-5+ years of experience in administrative, project support, or similar role required. Experience supporting senior leadership or executive teams, as well as marketing, communications, or business development support preferred. Experience with CRM, project management, or collaboration platforms helpful. CERTIFICATES, LICENSES, REGISTRATIONS None LANGUAGE and COMMUNICATION SKILLS Ability to read and interpret documents written in English to an above average competency, such as requests for proposals, agreements, bid solicitations, scopes of work, rules, operating and procedure manuals. Ability to write routine reports and customer correspondence. Strong ability to speak effectively before individuals and groups of people (e.g., customers or employees of organization), along with the ability to present complex solutions to customer problems in a way that is simple and easy to understand. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference and apply concepts such as fractions, percentages, ratios and proportions to practical situations. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger and type. The employee needs to be able to hear well enough to communicate both internally and externally. The employee must be able to see well enough to read written items and use a computer. The employee frequently is required to stand, walk, and stoop. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The working conditions are those of a normal office environment with the absence of disagreeable elements. The noise level in the work environment is usually moderate. SKILLS ASSESSMENT Qualified candidates will be required to demonstrate skill proficiency as listed below within the first 30 days of hire. Candidates requiring accommodations in order to complete the assessment should request them from Human Resources. Skill Proficiency MS Word Advanced MS Excel Advanced MS Power Point Advanced EOE, including disability/vets
    $60k-95k yearly est. Auto-Apply 8d ago
  • Construction Management Intern/Co-op Summer 2026 - Energy Solutions - CMTA

    CMTA, Inc. 3.8company rating

    Operations internship job in Fairfax, VA

    **CMTA, a Legence company** CMTA (********************** is one of the fastest growing engineering firms in the U.S., with nationally recognized expertise in sustainable, high-performance building engineering. We are a collaborative, innovative, and energetic team that leverages a data-driven, holistic approach to consulting engineering, performance contracting, and zero energy projects. We focus on finding engineers whose skills and personalities drive them to excel, fostering a workplace that provides unparalleled growth and career opportunities. **Job Summary:** We are seeking a motivated Construction Management Intern/Co-op to support our construction team in the successful execution of projects. This role provides hands-on experience in construction management, project coordination, and fieldwork within the commercial HVAC/mechanical systems industry. The ideal candidate is eager to learn, detail-oriented, and has strong communication skills. This internship/co-op offers exposure to pre-construction planning, project execution, and post-construction activities. The intern will work closely with experienced construction managers, engineers, and project teams to gain real-world experience in managing construction projects. Some travel to job sites may be required. **Responsibilities:** **Pre-Construction Support:** Assist in reviewing project drawings for scope, constructability, and cost-saving opportunities. Support subcontractor selection and bid process, including RFP preparation and walk-through coordination. Help track contract requirements and M&V (Measurement & Verification) specifications. **Construction Phase:** Assist with project scheduling and subcontractor coordination. Help compile project safety documentation and participate in safety program reviews. Work with vendors to gather and organize equipment submittals. Support procurement of equipment and construction-related materials. Attend construction meetings and assist with documentation and meeting notes. Prepare weekly field reports to track progress and site conditions. Assist with reviewing subcontractor pay applications. **Post-Construction Activities:** Help develop and organize project closeout materials, including O&M manuals and as-built documentation. Assist in coordinating warranty registrations and factory start-ups. Support final owner training sessions and project punch list completion. **Preferred Qualifications:** Enrolled in a Bachelor's degree program in Construction Management, Mechanical Engineering, or a related field. Basic understanding of construction processes and mechanical/HVAC systems (coursework or prior experience is a plus). Strong organizational skills with attention to detail. Excellent verbal and written communication skills. Proficiency in Microsoft Office (Excel, Word, Outlook). Ability to work in a team-oriented environment and collaborate with various project stakeholders. Willingness to travel to job sites as needed. \#LI-RH1 #LI-Onsite **About Legence** Legence (****************************** (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients. **Benefits Overview** **Time Off Benefits:** Paid sick leave **Financial Benefits:** 401(k) retirement savings plan **Reasonable Accommodations** If you need assistance or accommodations during the application or interview process, please contact us at ******************* or your dedicated recruiter with the job title and requisition number. **Third-Party Recruiting Disclaimer** Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. **Pay Disclosure & Considerations** Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. **Equal Employment Opportunity Employer** Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law **Job Details** **Pay Type** **Hourly** **Travel Required** **Yes**
    $49k-63k yearly est. 8d ago
  • Branch Operations Specialist

    SECU 4.2company rating

    Operations internship job in Linthicum, MD

    Job Description Who we are: At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization. Every employee at SECU contributes to our member's financial well-being, and we'll always do what's right for our members, employees, and communities. Feel good about what you do. Belong to a place where you matter and can make a difference. What you will do: The Branch Operations Specialist is responsible for providing operational support to various departments and initiatives across SECU, with a focus on our Retail network. Using their knowledge, experience, and judgment, this role responds to daily inquiries, conducts research, resolves issues, and consistently demonstrates a strong commitment to service. The Branch Operations Specialist acts independently to make time-sensitive decisions while balancing Member and Employee Satisfaction goals with operational guidelines and regulations. The role also includes educating, training, and coaching staff and leaders. The Specialist conducts audits of branch operations and provides operational reports to Market Managers on opportunities for improvement in financial centers. This position requires collaboration, clear communication, and continual follow-up to meet service expectations. In addition, the Branch Operations Specialist collaborates across the organization to implement new procedures, improve existing ones, and enhance system functionality. They also build strong partnerships with SECU staff, consortium departments, and external vendors. The Branch Operations Specialist adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security. A day in your life might include: Deposit Operations & Compliance Educates staff on SECU products and services. Shares knowledge not only with Retail but across the credit union and consortium. Monitors email requests from all locations within SECU and the consortium. Responds to inquiries within department SLA. Educates and coaches staff as needed and meets department SLAs for responses. Develops and communicates updates to policy and procedures and system functionality to all staff. Processes transactions that exceed the branch authorities. Provides approval of transactions, such as wires, over the FCM and AFCM limits. Serve as a subject matter expert for all branch deposit related functions, policies and procedures, and systems. Collaborates with others to identify member impacts and distributes timely alerts throughout the issue with a focus on providing work-around solutions. Serves as liaison for our consortium to answer questions, assist with implementation of changes and update job resource materials. Maintains expertise in all deposit-related regulations and State and Federal laws and ensures SECU and staff compliance. Member Experience & Issue Resolution Completes thorough research into escalated member complaints to the CEO, DLLR, BBB, NCUA and other sensitive matters. Documenting member issues, resolution and response with a focus on member service and mitigating risk to SECU. Conducts periodic quality control reviews to address errors proactively, coordinate corrections, and provide coaching if needed. Identifies root causes for any member or staff friction, proposes solutions, and collaborates with others to resolve as needed. Projects/ Process Improvement Provides operational support on project teams, educates others on processes, delivers tasks on time, and ensures effective implementation. Maintains strong attention to detail when testing new system functionality and system upgrades to ensure systems work as necessary and minimize go-live issues for staff or members. Completes various tasks to support departmental and organizational objectives. Additional Responsibilities may include: Reviews monthly Branch Audit reports to ensure compliance, coach retail management on any errors, and prepare reports on branch compliance as needed. Assists with annual audits to ensure compliance with all SECU policies and procedures. Conducts onsite audits of financial centers to confirm that proper operational controls are in place. Train and coach staff as needed. Independently conducts annual Operational Reviews of SECU branches to ensure the staff follow all required policies and procedures. Partner with Retail leadership on action plans to address issues. What we need from you: Education Requirements B.A. or B.S. degree in a related field (such as finance, business management, logistics, or process management), or an equivalent combination of education and experience that provides the skills and knowledge required to perform the essential functions of the role effectively. Experience Requirements 3-5 years of progressively responsible related work experience in banking/credit union processing, operations, or consumer service is required. Financial Institution experience required, preferably in a branch environment. Management experience preferred. Ability to effectively have coaching conversations with leaders throughout the organization. User acceptance testing experience preferred. Ability to effectively have coaching conversations with leaders throughout the organization. Knowledge of regulations applicable to financial institutions preferred. Physical Requirements Must be able to remain in a stationary position, often standing or sitting for prolonged periods Must be able to lift up to 25 pounds Ability to travel to financial centers and SECU Headquarters in Linthicum, Maryland as needed. Willingness to work evenings, weekends, and holidays when required. Compensation Information: Offers will be commensurate with experience and education. Please Note: We typically hire at or below mid-point, which is $79,900 for this role. Salary: Min. $61,500 - Max. $98,300 Other Compensation Includes: • Annual corporate-wide incentives We provide comprehensive benefits, with a focus on total well-being: • Medical, vision, dental benefits • 401k plan with company matching • Generous sick, vacation and personal leave • And more...2025SECUBenefitsGuide.pdf SECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law.
    $36k-41k yearly est. 4d ago
  • Simulation Operations Specialist

    George Mason University 4.0company rating

    Operations internship job in Fairfax, VA

    Department: College of Public Health Classification: Lab & Research Specialist 2 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Pay Band: 04 Sponsorship Eligibility: Not eligible for visa sponsorship Salary: Salary commensurate with education and experience Criminal Background Check: Yes About the Department: The School of Nursing prepares students for interdisciplinary roles as clinicians, educators, researchers, and administrators. Our students learn to address the challenges of a rapidly changing and diverse health care environment with hands-on experience in our simulation and skills labs and our Mason and Partners clinics. Their experience working with the culturally diverse patient population in the Northern Virginia area provides them with the necessary skills to deliver health care where it's needed the most. About the Position: Under the direction of the CIO, the Simulation Operations Specialist runs and supports simulation-based education for a wide range of learners, including nursing students, inter-professional health students, and practitioners. The Simulation Operations Specialist leads program development of new systems, applications, software conversions and upgrades, and troubleshooting. This position facilitates operations, scheduling, provides technical assistance for simulation/immersive technologies, collaborates with faculty/staff to resolve problems, and serves as backup to the Clinical Skills and Immersive Learning Manager. Responsibilities: Simulation Lab Duties and Responsibilities: Opens/closes and organizes labs starting at 7:30am; Executes set-up, programming, maintenance, use, disassembly, and troubleshooting of simulation equipment; Performs set-up/breakdown simulation sessions, including room environment, simulators, equipment, supplies, and moulage of patient simulators/standardized patients; Conducts routine equipment and simulator maintenance based on vendor guidelines and recommendations; Provides training and serves as a resource for staff utilizing simulation equipment; Programs, tests, and runs scenarios with faculty; Maintains digital A/V hardware and software systems; Maintains all simulation/lab/immersive technologies equipment with low, medium, and high fidelity; Develops an agreed-upon level of technical proficiency with all aspects of the operation, maintenance, support, troubleshooting, and repair of all the simulation center and associated equipment including: Computer-driven human simulator systems. Life-support systems and physiologic monitors. Personal computers and peripherals. Audiovisual and wireless communication system. Maintains proficiency in existing and emerging technologies, participates in training, and attends conferences for professional development/continuing education; With appropriate notice, works at night and/or on weekends, if needed; and Performs other job duties as assigned. Required Qualifications: Experience (generally 1-5 or more years) with simulation-based education; Ability to manage multiple priorities in a dynamic environment with a diverse clientele; Ability to work independently and as part of a team; and Punctuality and professionalism is required. Preferred Qualifications: Bachelor's degree in nursing, healthcare, education, technology, or related field or Associate's degree or equivalent work experience in simulation-based education modalities; Certified Health Care Simulation Operations Specialist certification; and Experience working with standardized patients. Instructions to Applicants: For full consideration, applicants must apply for the Simulation Operations Specialist (Req#10003243) at ********************** Complete and submit the online application to include three professional references with full contact information, to include a current supervisor and past supervisor, and provide a cover letter and resume for review. Posting Open Date: September 29, 2025 For Full Consideration, Apply by: October 13, 2025 Open Until Filled: Yes
    $40k-62k yearly est. 60d+ ago
  • Account Operations Outside Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Operations internship job in Elkridge, MD

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform various clerical and administrative duties relating to vehicle recon fulfillment. * Receive in bound vehicle and registration information from customers requesting reconditioning services for their units. * Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order. * Evaluate reconditioning needs and provide timely and accurate quotes. * Perform walk around of the units and evaluate cosmetic reconditioning needed. * Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools. * Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner. * Create and maintain charges associated with reconditioning fees related to these accounts. * Perform a check for recalls on all units and note the results in the appropriate tool. * Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required. * Build deep service relationships with customers. * Manage customer's expectations of recon fulfillment activities through proactive communications. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information. * Enter all pertinent information into AS400 and other tools for approved work requested by customer. * Utilize the AS400/VCF systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Recon Shop management. * Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met. * Review completed work ensuring customer quality standards are achieved and/or exceeded. * Soft sell additional services to dealers upon delivery of existing work. * Follow up with customer to confirm completion and satisfaction. * Work with finance/local management to ensure customers are charged and A/R is timely collected. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management Minimum Qualifications: * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 7d ago
  • Development Operations Specialist

    American University 4.3company rating

    Operations internship job in Washington, DC

    American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: Development Operations Time Type: Full time Job Type: Regular FLSA Status: Non-Exempt Work Modality: Hybrid 01 (On Campus 3-4 Days/Week) Union: Excluded : Summary: WAMU 88.5 is a public media station owned and operated by American University. WAMU is the source for local, regional and NPR news and original programs in Washington DC. Since 1961, WAMU has been amplifying voices and sharing stories from the many neighborhoods and communities in the District of Columbia, Maryland and Virginia. The Development Operations Specialist is responsible for the accurate and timely processing of WAMU donor transaction information in WAMU's customer relationship management system (CRM). The Development Operations Specialist organizes and prepares gift transaction information (received via caging vendor, bank file upload, call center file, or mail) for data entry into the donor database. This position works with other staff members collecting required for accurate financial data entry and the processing of gift receipts and acknowledgement letters. This position responds to donor inquiries. This position communicates with Business Administration department staff on the status of gift processing and any adjustments. Essential Functions: 1.) Financial Data Entry and Gift Processing * Coordinate gift and data entry into CRM (ROI) from eCRM web donations (Engaging Networks) and vendors such as caging vendor (Moore), and call center vendor (ACD) for call-in donations. * Monitor data entry accuracy and organization of records including elimination of duplicates, resolution of exception batches, and application of soft-credits and payments. * Provide regular data entry reports for processed gift batches, updated constituent records and data hygiene procedures. * Confirm donations, organize, and prepare workplace giving and matching gifts for manual entry or upload into WAMU's CRM. * Review and process web gifts daily. File electronic records for all gift batches. * Maintain a secure environment for storing financial documents and strict confidentiality of donor information. * Provide data to other Gift Processing staff or Business Administration staff upon request. * Process gift entry based on bank deposit reports for checks received in-house in coordination with the Business Administration staff. * Collaborates with WAMU Finance gifts are reconciled with the University's GL accounts and entered correctly into WAMU's CRM. 2.) Donor Data Corrections and Updates * Update donor biographical information as received from Audience Engagement staff, White Mail, and other sources. * Resolve web donation issues, manage records, collect missing data and process returned mail. 3.) Donor Inquiry * Respond to donor inquiries including but not limited to gifts, programs, events, receipts. * Record communication activities and inquiries in individual donor files. 4.) Other duties as Assigned Competencies: * Serving Customers. * Prioritizing and Organizing. * Acquiring and Analyzing Information. * Supporting Coworkers. * Making Accurate Judgments and Decisions. Position Type/Expected Hours of Work: * Full-time. * 35 hours per week. * Flexibility is required to work extended days including weekends during fund-raising campaigns and other busy periods. Salary Range: * $25 - $29 per hour. Required Education and Experience: * High school diploma or equivalent. * 1-3 years of relevant experience and knowledge of working with a relational database. Preferred Education and Experience: * Bachelor's degree or equivalent. * 2-4 years of relevant experience. Additional Eligibility Qualifications: * Experience with data entry. * Experience with databases. * Strong knowledge of Microsoft Excel. * Responding to customer requests. * Ability to identify and articulate software problems and communicate to the appropriate staff. * Ability to work as a team member of the Development Operations. * Willingness to provide quality service for the efforts of WAMU fundraising staff. Other Duties: * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options. Other Details * Hiring offers for this position are contingent on successful completion of a background check. * Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email ************************. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
    $25-29 hourly Auto-Apply 22d ago
  • ATM/ITM Operations Specialist

    Burke & Herbert Bank & Trust 4.4company rating

    Operations internship job in Alexandria, VA

    The ATM/ITM Operations Specialist is responsible for managing, maintaining, and optimizing the company's network of Automated Teller Machines (ATMs) and Interactive Teller Machines (ITMs). This includes overseeing daily operations, ensuring proper servicing and maintenance, managing vendor relationships, supporting branches and staff, and analyzing system performance for continuous improvement. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acts as the main point of contact for branch and digital teller staff, dispatching technicians, and coordinating Managed Services tickets to troubleshoot and repair ATMs and ITMs. Coordinate the proper installation, servicing, and maintenance of the ATM/ITM fleet; provide technical support and manage vendor relationships. Analyze performance metrics and prepare periodic reports for senior management on the utilization and performance of the ATM/ITM network. Perform balancing for ATMs and ITMs, monitoring and resolving discrepancies or errors. Lead projects for new machine deployments, upgrades, or system changes, including testing and validation of new installations. Manage the Cash-in-Transit (CIT) process and vendor service-level agreements (SLAs). Support internal teams with ATM/ITM-related tasks, such as transaction research and technical troubleshooting. Other Duties Conducts performance evaluations of vendor services and recommends improvements. Assists with compliance reporting and audit preparation related to ATM/ITM operations. Trains team members on operational procedures and maintenance techniques. Other duties as assigned. Skills/Abilities Strong organizational and interpersonal skills. Proficiency with Microsoft Office applications, particularly Excel and Word. Basic knowledge of computer systems and ATM/ITM operations. Familiarity with Regulation E compliance requirements. Analytical skills for identifying and resolving service or performance issues. Stay informed on developments in ATM/ITM systems and make recommendations for network expansion or upgrades. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in both office and onsite settings, requiring routine use of standard office equipment and occasional travel to ATM/ITM locations. The opportunity to telework is not available. Physical Demands The position requires manual dexterity, lifting lightweight items, and occasional bending or stooping during ATM/ITM servicing tasks. Travel Travel is required for servicing ATMs/ITMs within the bank's footprint and vendor coordination. Education and Experience Three to five years of experience in a financial institution or related field. Strong problem-solving skills with attention to detail. Associate's degree or demonstrated equivalent experience. Familiarity with ATM/ITM (NCR/Diebold) systems and digital teller operations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
    $34k-44k yearly est. Auto-Apply 60d+ ago

Learn more about operations internship jobs

How much does an operations internship earn in Bowie, MD?

The average operations internship in Bowie, MD earns between $25,000 and $46,000 annually. This compares to the national average operations internship range of $25,000 to $43,000.

Average operations internship salary in Bowie, MD

$34,000

What are the biggest employers of Operations Interns in Bowie, MD?

The biggest employers of Operations Interns in Bowie, MD are:
  1. J.B. Hunt Transport Services
  2. Target
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