Editorial Operations Associate
Remote Operations Internship Job
American Physical Society Department: Editorial & Publications Operations Editorial Operations Associate Who we are: The American Physical Society is a nonprofit membership organization working to advance physics by fostering a vibrant, inclusive, and global community dedicated to science and society. APS represents more than 50,000 members, including physicists in academia, national laboratories, and industry in the United States and around the world.
Position Summary:
The Editorial Operations Associate supports the editorial process for APS journals by managing communication between Editors, Authors, and anonymous Reviewers. Key tasks include handling manuscript correspondence, ensuring confidentiality, maintaining accurate database records, and overseeing quality assurance. The individual will also manage publication rights, estimate article lengths, and contribute to team meetings and documentation updates. Does this sound like you? Apply today!
APS allows flexible work hours; responsiveness is required, however, typically, the hours are 7:30 am - 3:30 pm EST. We also offer the options of working 8:00 am - 4:00 pm or 8:30 am - 4:30 pm EST.
The APS has a “remote first” concept that promotes equal treatment and equal access, independent of physical work location, with a majority of staff working primarily from remote work locations. This position could require at times in office work, various geographic events and meeting attendance as instructed by your Supervisor. APS values diversity and welcomes candidates from a variety of backgrounds. APS offers a dynamic work environment with an outstanding total compensation package including salary, outstanding benefits, and excellent paid time off.
Responsibilities:
Communication Support:
Manage incoming and outgoing correspondence related to manuscripts, including entering relevant information in the editorial database.
Prepare and review outgoing communications, ensuring clarity and professionalism, especially for non-native English speakers.
Communicate with members of the scientific community, including Authors, Reviewers, and internal teams, following established workflows and Editors' instructions.
Workflow and Database Support:
Execute workflows associated with assigned journals.
Accurately enter and manage data in the editorial database, using tools to indicate specialized information and manage various file types.
Ensure the smooth progression of tasks through careful review and accurate database notation.
Quality Assurance Support:
Maintain confidentiality throughout the peer review process, ensuring anonymity of reviewers.
Ensure completeness and accuracy at each stage of the peer review process, performing final checks before manuscripts are released for publication.
Additional Responsibilities:
???Estimate the anticipated published length of articles and communicate results to authors for necessary adjustments.
Secure appropriate publication rights and proactively request necessary documentation if not in place.
Participate in the regular review and update of departmental documentation and training resources.
Actively contribute to group and team meetings.
Additional duties as assigned.
Education: An associate degree is required; relevant work experience may be accepted in place of an associate degree.
Experience, Knowledge, Skills, and Abilities:
Minimum one year of experience in high volume correspondence processing, preferably in an editorial environment
Educational and/or professional background with emphasis on written communications preferred
Proficient technical skills and experience using databases and software applications
Advanced keyboarding skills and data entry experience
Capable of working in a high volume environment, receiving instruction from a variety of individuals and adapting to frequently shifting priorities
Ability to work as part of a team, as well as independently
??Detail oriented with strong problem solving skills
Strong written and verbal communication skills
Travel: The position requires up to 5% of travel for in-person meetings with staff as well as periodic travel to attend meetings and events as part of its core responsibilities, as well as additional travel as assigned.
Salary:
The salary range for this position takes into account various factors influencing compensation decisions, such as skill sets, experience, training, and other business and organizational requirements. The salary listed within the specified ranges considers relevant experience. Our compensation philosophy at APS aims to maintain salaries at the midpoint of the market. As a result, we typically hire within the target starting range. Exceptional, rare cases may merit reviews above target starting range for specialized or niche skills aligned with strategic operational goals.
Hiring Range: $38,449/year - $52,387/year (USD)
Target Starting Range: $38,449/year - $42,775/year (USD)
Work Environment:
Our physical offices are located in College Park, MD, Washington D.C and Hauppauge, N.Y. We are operational in most US states. We are not operational in all 50 states. The APS has a “remote first” concept that promotes equal treatment and equal access within the United States, independent of physical work location, with a majority of staff working primarily from remote work locations. APS allows flexible work hours; responsiveness is required, however, typically, the hours are 7:30 am - 3:30 pm EST. We also offer the options of working 8:00 am - 4:00 pm or 8:30 am - 4:30 pm EST.
Our Core Values:
Scientific Method
Trust, Integrity, and Ethical Conduct
Equity, Diversity, and Respect
Collaboration
Education and Learning
Speaking Out
Web Presence:
Company: ***********
Amazing 2024 Benefit Offerings:
Flexible schedules and ability to work remotely
8% employer-paid retirement contribution
Investment advisement services: 100% employer paid
Medical benefits: PPO or HDHP option
Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment
Lifestyle Spending benefit up to $2000.00 (USD) - 100% employer paid
Dental benefits: individual coverage 100% employer paid
Vision benefits: individual and dependent coverage 100% employer paid
Basic Life & Accident insurance: employee coverage 100% employer paid
Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage
Disability insurance: employee coverage 100% employer paid
Voluntary Accident & Critical Illness insurance
Healthcare, Commuter & Dependent care flexible spending accounts
Vacation: 15 days annually
Generous holiday leave: 17 paid days of significance; includes one week closure at the end of December
Personal leave: 4 days annually
Volunteer leave: 1 day annually
Sick leave: 10 days annually
Bereavement & Compassion leave: 2 -15 days based on loss
12 weeks employer-paid family leave
College tuition reimbursement plan
Job related seminar & continuing education
Professional Certification/Recertification 100% employer paid
Training and professional development; access to LinkedIn Learning on-demand courses
Employee Assistance Program
Mindfulness Meditation: live and on-demand classes
APS does not offer relocation assistance/costs
The American Physical Society is an affirmative action and equal opportunity employer. It is the policy of American Physical Society not to discriminate or allow the harassment of employees or applicants on the basis of race, religious creed, immigration status, alienage or citizenship, religion, color, ethnicity, sex, national origin, age, disability, marital status, familial status, protected veteran status, protected military status, physical or mental disability, sexual orientation, gender identity, genetic information, predisposing genetic characteristics, ancestry, domestic violence victim status or any other characteristic protected by law with regard to any employment practices, including recruitment, advertising, job application procedures, hiring, upgrading, training, promotion, transfer, compensation, job assignments, benefits and/or other terms, conditions, or privileges of employment, provided the individual is qualified, with or without reasonable accommodations, to perform the essential functions of the job. This policy applies to all jobs at APS. The American Physical Society is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please contact APS Human Resources at **********.
The “Know Your Rights: Workplace Discrimination is Illegal'' poster, prepared by the U.S. Equal Employment Opportunity Commission (EEOC), provides an overview of several laws that protect you from discrimination on the job, and several rights are afforded to you by these laws. The “Pay Transparency Non Discrimination Provision,” prepared by the U.S. Office of Federal Contract Compliance Programs (OFCCP), provides an overview of several protections implemented to protect individuals working under federal contracts from discrimination when inquiring about or discussing compensation; these protections apply to all employees and applicants. The APS has a "remote first" concept that promotes equal treatment and equal access, independent of physical work location, with a majority of staff working primarily from remote work locations. We welcome you to apply today!
PM21
PM21
PI1a8bbd0ee5cb-26***********9
Operations Specialist
Remote Operations Internship Job
Marquee Insurance Group is a commercial insurance company specializing in transportation. We are committed to constantly improving our processes to make our client's experience better every day. We believe that providing a fun culture and the opportunity for growth creates an energetic and happy employee base, which in turn creates a positive experience for our clients. Our culture is unique and innovative, where we promote from within and believe in performance-based advancements.
MIG has been recognized on the Pacesetters list as one of the fastest-growing private companies by the Atlanta Business Chronicle
MIG has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution
As an Operations Specialist, you will be responsible for maintaining client relationships in the Operations department. This position will be responsible for communicating with clients, teammates, and insurance companies to provide superior customer service. You will answer client inquiries, research issues, and provide solutions in a timely and friendly manner.
*Must be willing to take and pass a licensing exam prior to start date*
Responsibilities:
Establish and maintain positive client relationships to ensure continued business.
Provide prompt, accurate, and friendly client communication and service.
Work directly with clients to handle complaints or issues, provide appropriate solutions and alternatives, and follow up to ensure resolution.
Maintain knowledge of current processes and procedures to educate clients effectively on MIG services.
Monitor incoming client inquires via phone and email.
Open and maintain customer accounts by recording account information, advising on coverages, and providing quotes to new and potential clients.
Track and report policy changes, process requests, and ensure accuracy and compliance while navigating through multiple systems.
Collaborate and communicate with various departments effectively to achieve daily individual and team goals.
Follow company protocol on appropriate steps in client resolution.
Completes required training and licensing.
Perform other related duties assigned.
What we look for:
Bachelor's degree in Business or related field
Insurance knowledge preferred
Exceptional customer service and problem solving skills
Strong communication and organizational skills
Possess an ambitious nature with attention to detail
Team player with multi-tasking and prioritizing abilities
Proficient in MS Office skills and related computer knowledge
Our Benefits:
MIG provides a competitive, comprehensive, performance-based compensation package for our full-time employees:
Eligibility for Individual and Company bonus programs
Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability
Pet Insurance, Paid Family Leave, Employee Assistance Program
Fully Paid Maternity Leave
401(k) with Company Matching
12 days of Paid Time Off, 4 Sick/Mental Health days, 7 Paid Holidays, 2 Flex Holidays,
Work from Home Flexibility
Company Paid Fitness Membership
Volunteer Days and Opportunities with Company-Partnered Charities
Internal Inclusion programs
Marquee Insurance Group is an Equal Opportunity Employer
Operations Associate
Operations Internship Job In Alexandria, VA
Recruiting and staffing of this is being handled by Corps Team on behalf of our client. This is direct hire full time, hybrid position with a full benefits package and an excellent work-life balance. Candidates must be based in the Northern Virginia area and able to work in the office in Alexandria, VA two days per week.
We are seeking a driven, professional and energetic team member with at least 1-3 years of operations, customer service, and event communication experience who seeks a fantastic opportunity for professional growth and entry into the agile business world. The Operations Associate will jump into a fast-paced position with a diverse range of responsibilities.
Your role may grow to include training operations, IT systems, client support, benefits management and marketing. Organizational skills and the ability to work independently will play a key role in this position.
The Operations Associate will jump into a fast-paced position with a diverse range of responsibilities that include:
Customer service - answer phones and email questions related to training events
Digital operations
-
work as part of a team to register students, apply discounts, and support our students
Virtual training support - act as a technical co-host to support our online training events
Customer relationship support- work as a team to connect with customers and ensure customer satisfaction
Community engagement,
engagement with the agile and lean community through online and in person conferences, user groups and meetups
Office operations - As a key holder, support all aspects of office operations
Training event support - includes communication, catering coordination, logistics and materials set up
Other:
Operational tasks to support our team as requested
Our ideal candidate has these self-managing qualities:
Detail-oriented with an independent capacity for follow through
Comfortable with change in a fast-moving, dynamic environment with a bias towards action
Exceptional communications skills, especially with professional email
Highly collaborative and team-oriented, especially in a virtual environment
Highly developed sense of integrity and commitment to customer satisfaction
Strong decision-making and analytical abilities
Strong technical skills are a huge plus - proficiency with the Microsoft Office and Google suites, as well as collaboration tools like Zoom, etc.
Benefits:
Paid Federal Holidays
Paid vacation and personal leave
Paid family / parental leave
Health, dental and vision insurance
Short term disability insurance
401k with 3% company contribution
Laptop and all office productivity tools provided
Work remotely the majority of the time
Quarterly bonuses based on company performance
Operations Coordinator
Operations Internship Job In Ashburn, VA
As an Operations Coordinator, you will be essential in ensuring the smooth functioning of daily operations within the organization. Reporting to the Operations Manager, your role will involve utilizing your core skills in customer service, organizational abilities, and computer literacy to manage administrative tasks effectively. Your proficiency in Microsoft Office and time management will support various operational activities, while your premium skills in QuickBooks and office management will enhance our efficiency. Join our team to contribute to a collaborative environment focused on operational excellence and superior service delivery.
We Offer:
Health/dental/vision coverage
401(k) matching contribution
Annual profit-sharing contribution
Matching Gifts and Volunteer PTO
Quarterly company-wide employee engagement activities
Onsite fitness center
A dynamic and energetic firm
Team incentives to meet goals include weekend spa retreats in the mountains, island vacations, and fancy dinners.
Room for growth
Stocked kitchen and free food provided on occasion
Great leadership and training
Clean, modern, open office
Work-life balance
Conservative political experience and exposure
Responsibilities of Operations Account Manager:
Build/manage relationships with both internal/external clients
Manage multiple projects and their varying deadlines
Heavy data entry, sales order processing, invoicing, billing, and transaction reporting
Help to maintain and update operating systems
Work within Microsoft Excel, Outlook, and File Management Services
Organize files and update information
Perform other ad hoc tasks that help the team effectively
Requirements for Operations Account Manager:
Completed associate's degree, certificate program, or higher
Strong written and verbal communication skills, with the ability to seek out information when ambiguity exists.
A self-starter with impeccable attention to detail and organizational skills
Ability to work under pressure and meet strict deadlines
A proactive approach to problem-solving
Excellent time management and prioritization skills
Able to thrive with multiple competing priorities (higher level multi-tasking)
Tech-savvy, with the ability to learn new programs and systems quickly.
Ability to take initiative and seek assignments when needed
Well-developed technical skills including Microsoft Excel, Outlook, and Word
Enterprise Ad Operations Specialist
Remote Operations Internship Job
Enterprise Ad Ops Specialist
Level: Associate
Location: Greater Chicago Area-based candidates are required. This is a fully remote role (we do not have office space in Chicago, IL) with the opportunity to meet up with your colleagues in Chicago a few times a month to collaborate.
eLocal, part of Brookfield Asset Management, is a fast-growing and profitable national leader in pay-for-performance digital advertising. eLocal connects millions of local consumers each year to the businesses they need, when they need them. We are currently looking for an Enterprise Ad Operations Specialist to join our team remotely from anywhere in the EST/CST time zone.
The opportunity:
As Enterprise Ad Operations Specialist, you will be responsible for implementing and maintaining advertising campaigns for eLocal's national service-based businesses. This individual will oversee detailed elements of the campaign set up, including call tracking, targeting radius, category set up, and call pricing. The Enterprise Ad Operations Specialist will identify issues that may be negatively impacting performance and proactively make recommendations to optimize.
The Enterprise Ad Operations Specialist's day-to-day responsibilities include:
Processing all necessary changes to campaigns including adding/removing coverage, making pricing updates, adding new locations, budgeting, optimizing, etc.
Proactively identifying issues and raising concerns to their sales counterpart
Handling end of the month billing and ensuring timely payment from customers
Monitoring ad delivery and pacing, communicating with your sales partner and assisting them with recommendations to generate incremental revenue and account expansion
Analyzing data and making campaign optimizations including pulling reports, call recordings and call tracking
Partnering and collaborating with internal cross-functional counterparts such as Sales Directors, Partnership Managers, Legal and Engineering teams to drive successful outcomes for eLocal and our customers
Delivering the highest level of customer service to our enterprise clients
Qualifications
Minimum of 5 years experience in customer success/account operations, at least 3 years of which involved working with clients on performance based digital campaigns
Endless curiosity and desire to proactively dig into campaigns to uncover insights without being asked
Extraordinary attention to detail and ability to double check your work and own your mistakes.
Proficient in data analysis to prepare campaign-level reporting and develop growth-focused insights. Ability to create and analyze data using pivot tables is a must
Experience in setting up campaigns and optimizing to meet KPIs
Superior time management skills; you are able to multitask and manage competing priorities while maintaining a high level of service to your sales partner and clients
Cost per lead experience (especially cost per call) a plus
We still use our Philly area office for meetings, collaboration, and socializing, but we are proudly a virtual-first environment. Since 2020, we have been a certified Great Place to Work™ with 91% of our employees saying that they would strongly recommend the organization to friends and family as a great place to work.
We offer an intellectual, casual, and fun work environment with a great opportunity for growth and long-term potential. As a youthful, growing company we believe in working hard and playing hard. We also offer an extremely generous benefits package with the following benefits:
Competitive salary with annual bonus based on company performance
Heavily subsidized Medical through Blue Cross Blue Shield (85% to 100% company-paid), Dental, and Vision.
100% company-paid Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance.
Monthly wellness stipend and Wellbeing Spending Account.
Work from home arrangements
Flexible, uncapped paid time off
401(k) matching
Billing and Operations Analyst
Remote Operations Internship Job
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love?
At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. Were a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our teamwork hard, play hard, be smart!
We believe great communities lead to great companies. Thats why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking to hire a person join our operations team which manages ConnectWise, focusing on the billing and project/agreement setup aspects of the system. The successful candidate will be an enthusiastic and high-energy individual. This individual will aid in managing our Professional Services Automation System (PSA) ConnectWise, collaborate on purchasing tasks and provide support for our monthly billing procedures.
This position will report to the Operations Manager
The hybrid position will be based out of our New York City Office 3 days per week but will be able to work remotely 2 days a week.
This is a full-time position offering full benefits, a salary in the $65K to $80K range, paid training, and performance-based bonuses
Responsibilities
Be part of a team of ConnectWise Professional Services Automation (PSA) systems administrators primarily focusing on billing and project/agreement setup, while helping with purchasing tasks as required
Assist in conducting end-of-month billing processes
Ensure sales tax is accurate within the billing systems
Manage sales / use tax resale certificates
Maintain and update relevant ConnectWise settings
Coordinate special projects with a focus on processes and related business operations systems integration and automation
Prepare ad hoc reports using ConnectWise and help collecting, analyzing, and presenting data as appropriate
Attend internal and external meetings as required and provide data required for executives to make well informed decisions
Additional responsibilities consistent with this role may be required
Qualifications
BA/BS Degree is preferred
1-4 years of relevant experience in finance or operations
Any ConnectWise/PSA, Billing, Accounts Receivable experience is a plus
Excellent written and verbal communication skills
Highly ambitious with a desire to be a top industry professional
Ability to multi-task, prioritize and stay organized in a fast-paced environment
Superior multi-tasking and organizational skills, must have the ability to manage multiple priorities and deliverables
Strong collaboration and rapport building abilities
Solid MS Office experience including Power Point and the ability to create attractive and engaging presentations
Excellent work ethic and customer focus
Initiative and follow through are key characteristics
Any prior accounting experience (Billing / Accounts Receivable/ Accounts Payable) is a plus
Strong time-management and follow-up skills are necessary
For more details, visit **************
Tier 2
PM20
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the desktop to the data center as well as providing managed IT services for clients.
Our professional services team, which includes Workplace Technology, Data Center Solutions and Migrations & Cloud provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit: *************
PIe47ac9e3f8b5-26***********2
Executive Briefing Operations Coordinator (BOC)
Operations Internship Job In Reston, VA
The Sage Group's client, an American multinational computer technology company headquartered in Austin, is seeking an on-site experienced Briefing Operations Coordinator (BOC) to provide onsite, high-level support to the EBC team, executives, and customers. This BOC will provide white glove experience to customers and executives visiting the EBC. This role has high visibility and requires the professional business acumen and skill to interact with customers, partners as well as Oracle leadership and sales teams.
This position includes but not limited to the following:
• Meet and greet customers and Oracle executives, providing first line, excellent customer service and support.
• Main liaison to EBC technical support team, catering, other facilities support staff and/or vendors
• Operational support: daily reporting and follow-through. Preparing rooms for meeting readiness, maintaining EBC facility to highest degree of professional esthetics.
Responsibilities:
This role is responsible for overseeing the EBC operations which includes a variety of duties:
• Work closely with Briefing Managers to create a memorable experience for customers and sales teams
• Be the first point of contact for customers and Oracle
• Communicate professionally and confidently with customers, Oracle executives and colleagues
• Act as the dedicated point of contact and event experience liaison. Handle all logistical details for EBC engagements (internal and external) to include but not limited to room set-ups, catering, escorting to room, ad hoc requests from customers and sales teams
• Handle any/all general administrative support
• Work closely and support sales and internal teams for meeting preparation
• Prepare customized meeting materials inclusive of customer agendas, digital signage, etc.
• Monitor IT/AV requirements. Work closely with onsite EBC Technology Manager to provide timely issue reporting and follow-up to ensure quick and efficient resolution
• Maintain EBC Reception Desk and surrounding areas in a professional and tidy manner.
• Acts as a liaison with other departments and outside vendors as necessary to ensure efficient communication and organization
• Prepare recurring and routine internal reports
• Assist with other operational function i.e., manage EBC inbox inquiries and meeting scheduling as needed
• Receive and direct incoming phone calls and emails
Who You Are:
Comfortable with Executives, displaying best-in-class professional appearance. Ability to adapt to change in a fast-paced environment. Customer-facing, positive and respectful attitude with customers, executives and colleagues. Exceptional communication skills both written and verbal/ Approach challenges with a positive and solutions-minded perspective. Ability to multi-task and prioritize, offering suggestions for heightened proficiencies. High attention to detail and organized with documents, procedures, and work environment. Outgoing, patient, and positive attitude. Strong sense of self-motivation, maintaining job duties while unsupervised. Takes initiative by starting and completing tasks with basic and minimal direction. Consistently looks for ways to help support the EBC team and different departments.
Background and Experience Requirements:
• BA/BS preferred
• Minimum of 2-3 years relevant experience in a briefing center, customer service, hospitality, event planning, or related field.
• Proficient in Word, Excel, Outlook & PowerPoint.
• High technical capacity with the ability to learn new programs quickly: virtual platforms, audio visual equipment, collaboration tools O
NOTE: This is an on-site role. Some travel may be required.
Location: This position is ONSITE, office is located at 1910 Oracle Way, Reston, VA 20190
Compensation: $34-$38/hr
Duration: 1/6/2025 - 1/5/2026
Operations Coordinator
Remote Operations Internship Job
About Us:
5th Element Media is a dynamic, forward-thinking marketing and media company based in Southern California, recently recognized as the preferred marketing partner for a leading franchise ranked among the top 500 franchises in the U.S. We specialize in a comprehensive suite of services, including social media and ad management, lead generation, recruitment, full-scale media production, and developing complete, customized marketing strategies for our clients. Our focus is on delivering unmatched value to franchisees and entrepreneurs by building media strategies that amplify their growth and success. At 5th Element Media, we're constantly evolving and pushing the boundaries of media, marketing, and analytics, making us a trusted name for clients nationwide.
About the Role:
We are looking for an Operations Coordinator to work alongside our CEO and team, serving as the essential link between our leadership and staff. This role is essential to ensuring that the day-to-day operations of 5th Element Media run smoothly, efficiently, and cohesively. As our Operations Coordinator, you will not only be the primary support for our CEO but also the “glue” that holds together our team's efforts, communications, and processes.
This role requires a deep understanding of 5th Element's ecosystem, including our software, procedures, relationships with clients and partners, and the various roles and responsibilities across the organization. You will act as a vital point of contact for clients, assist with onboarding, track and organize team tasks, manage the distribution of responsibilities, and ensure that all projects are moving forward on schedule. You'll be empowered to shape this role around your strengths and insights, making it uniquely your own as you evolve with the company.
Key Responsibilities:
Client Communication & Support: Serve as a primary point of contact for clients, helping them through onboarding processes, managing inquiries, and providing clear, positive communication that reflects 5th Element's values.
Executive Support: Provide direct support to the CEO, managing emails, calendar scheduling, and helping prioritize daily tasks and projects.
Team Coordination: Act as the primary link between the CEO and staff, ensuring smooth communication and collaboration across all departments. Assist team members in organizing tasks, setting timelines, and staying on track with deliverables.
Operational Oversight: Maintain an understanding of 5th Element's workflows, procedures, and goals. Oversee daily operations to ensure that processes are running efficiently and deadlines are met.
Project & Task Management: Track ongoing projects, monitor task completion, and ensure team members are aware of priorities and deadlines. Take ownership of organizing team workflows to optimize productivity.
Process Improvement: Identify opportunities for operational improvements. Suggest and implement new procedures, automation tools, or strategies that can streamline workflows and enhance team efficiency.
Document & Data Management: Organize and maintain important documents, meeting notes, project files, and client information in shared systems. Keep the team informed with regular updates and summaries on project progress and client needs.
Event & Meeting Coordination: Plan and coordinate internal meetings, off-site events, team check-ins, and client meetings. Take detailed meeting notes and follow up on action items.
Administrative Tasks: Handle general administrative duties as they arise, such as ordering merchandise, arranging client gifts, assisting with recruitment efforts, and more.
Adaptability in a Fast-Paced Environment: Embrace a dynamic workload, where every day brings new challenges and projects, requiring flexibility, forward-thinking, and exceptional problem-solving skills.
Qualifications:
Experience in Operations or Coordination: 2+ years of experience in a similar role, with demonstrated success in supporting executives, managing operations, or coordinating across teams.
Advanced Technical Skills: Proficient with a wide range of software and tools, including Google Workspace, Slack, and project management platforms. Comfort with technology and a desire to leverage it for productivity is a must.
Exceptional Communication Skills: Strong verbal and written communication abilities, with a friendly, upbeat, and professional tone. Ability to connect with clients, partners, and team members alike, setting a positive example and embodying the face of 5th Element.
Detail-Oriented & Highly Organized: Outstanding attention to detail with a knack for organizing tasks, managing priorities, and keeping others on track.
Strong Critical & Forward-Thinking Abilities: Demonstrates critical thinking, a proactive approach to problem-solving, and the ability to anticipate needs before they arise.
Local to Murrieta/Temecula Area: Able to transition to hybrid work in 2025, with the ability to work in-person at our future office in the Murrieta/Temecula area.
Adaptable and Growth-Oriented: Thrives in a fast-paced environment with varied tasks and a commitment to personal and professional growth.
Requirements:
To thrive in this role, candidates must have access to essential tools and equipment to support a productive and effective remote work environment. Here's what we require:
High-Quality Computer: A reliable computer that can handle data analysis, ad management, and multiple applications smoothly.
Good Quality Webcam and Microphone: Clear video and audio are essential for team calls and client meetings.
Reliable, High-Speed Internet Connection: A strong, stable internet connection to support uninterrupted remote work and seamless participation in video calls.
Quiet, Professional Workspace: A dedicated, quiet workspace where you can focus and participate in meetings without distractions.
Benefits:
At 5th Element Media, we value our team members and believe in supporting their well-being and growth. As a small, ambitious company, we offer meaningful benefits that reflect our commitment to creating a positive work environment. Here's what you can expect:
Competitive Hourly Wage: Starting at $25 per hour, with performance-based reviews and opportunities for raises based on individual and company achievements.
Paid Time Off (PTO): One week of paid time off annually to recharge and enjoy time for personal passions.
Professional Development: Access to training and development opportunities in areas relevant to your role, supporting your continuous learning and growth.
Collaborative, Fast-Paced Culture: Work within a tight-knit, highly collaborative team where your contributions make an impact, and every day brings new opportunities.
Flexible Work Environment: Remote work initially, with a transition to hybrid in 2025, offering flexibility with a balance between remote and in-office time.
Resource Support: Access to any software or hardware you need to enhance your work or advance our team's goals.
How to Apply:
If you're excited to join a team that values innovation, collaboration, and growth, we'd love to hear from you! Please submit the following:
Resume detailing relevant experience
Portfolio of work (if applicable)
References
A brief introduction about yourself, sharing what excites you about the opportunity
Please send all materials to *****************.
Finance and Operations Coordinator
Remote Operations Internship Job
Do you excel in QuickBooks?
Are you passionate about working with numbers and using data-driven insights to guide decision-making?
Do you enjoy finding ways to streamline processes?
Are you looking for your forever home where you can truly be part of a team, expand your skills and learn something new every day?
If you answered “yes” to these questions, you might be the perfect fit for our 10-person, Cleveland, Ohio-based team. This is a work-from-home, salaried position that includes paid health and life insurance, generous time off, a health savings account, and a 401(k) with employer matching.
About Us
ORTHOWORLD is a highly specialized media firm offering strategic intelligence, integrated advertising and educational conferences exclusively to orthopedic executives and their teams. Our three primary brands are ORTHOWORLD (orthoworld.com), BONEZONE (bonezonepub.com) and OMTEC (omtecexpo.com).
About the Job
We are a dynamic and growing team committed to providing exceptional service and support to our customers. As our organization continues to expand, we are thrilled to introduce the new role of Finance and Operations Coordinator. In this pivotal position, the Finance and Operations Coordinator manages financial processes such as invoicing, expense tracking and financial reporting while also overseeing operational activities to support the broader team. Operational tasks include both administrative and logistics items such as maintaining office systems, coordinating resources, arranging team meetings and travel and ensuring compliance with financial policies.
Location
Our ideal candidate is within reasonable driving distance of Cleveland, Ohio, so we can easily meet in person a few times each year. (Most of us live in/near Cleveland.)
Job Specifics
• Serve as primary bookkeeper and manager of company financials in QuickBooks
• Assist in the creation of annual expense budgets and monitor their performance monthly
• Monitor cash flow and prepare annual cash flow projections
• Serve as primary liaison to our accountant for bookkeeping and tax information and to our patent attorney for upkeep of trademarks
• Serve as primary liaison between us and our IT provider to ensure computers and access to business platforms are functioning optimally
• Oversee data entry/maintenance efforts/staff and serve as “go-to” for accuracy of customer contact information
• Coordinate company meeting logistics and travel arrangements
• Provide 5-star customer care as needs arise (billing questions, incoming calls)
• Serve as “go-to” person for assisting with overflow, special projects and to troubleshoot problems
Qualifications
• A Minimum of 10 Years' Experience in Financial Management
Proficiency in bookkeeping, financial reporting and budgeting coupled with an advanced working knowledge of QuickBooks and Microsoft Excel is essential. Our ideal candidate demonstrates a meticulous approach to financial data, record-keeping, and administrative processes to avoid errors and ensure compliance.
• Technical Proficiency
Proficiency in Microsoft Office programs, project management tools, CRM systems, and other common business applications is essential. A strong comfort level with technology and a proactive, tech-savvy mindset will be highly valuable in this role.
• Effective Communication Skills
Strong verbal and written communication abilities are essential for mitigating ambiguity when coordinating with team members, vendors and clients, as well as for preparing clear financial and operational reports.
• Problem-Solving and Critical Thinking
Our ideal candidate thrives in an environment that demands resourcefulness and adaptability. You should have a natural aptitude for identifying challenges, analyzing situations, and implementing effective, well-thought-out solutions.
Why Join Us?
• Work-from-Home: Enjoy the flexibility of working from home.
• Comprehensive Benefits: Paid health and life insurance, generous time off, a health savings account, and a 401(k) with employer matching.
• Collaborative Team: Join a supportive and collaborative team environment.
• Professional Growth: Opportunities for professional development and growth.
If you are ready to be part of a dynamic team and make a meaningful impact, we want to hear from you! Apply today and join us in delivering exceptional service and support to our customers.
Operational Specialist
Operations Internship Job In Richmond, VA
Would you like to work for one of the largest financial institutions in the world? Great opportunity to build a career within a great organization and network with like-minded professionals. If so, look no further and apply now!
Adecco is currently assisting one of its clients in their search for an Operations Specialist in Richmond, VA!
Pay rate: $22.12/hr
Shift availability: Mon - Fri, 12a- 8a (Training during 1st shift)
For instant consideration for this role, click on Apply Now and upload your resume.
Our ideal candidate must have/must be able to:
Review and manual repair of USD Wire Transfers in a non-call-based environment
Will be responsible for the day-to-day analysis, research, and resolution of varied problems in the Global Payment Operations department. Functions include administering defined procedures, analysis and report generation, and exception processing
Coordinates the implementation of operational solutions in our non-call-based environment
May assist in documenting, implementing, and monitoring of new processes
Provides guidance to associates within own unit regarding procedural, technical and/or operational changes
Education/Certification Requirements:
High School Diploma or GED
Experience requirements:
Strong attention to detail
Financial institution experience
Excellent research and analysis skills
Note:
This role is onsite, must reside in/near Richmond, VA
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Laboratory Operations Specialist
Operations Internship Job In Charlottesville, VA
Lab Operations Specialist-Charlottesville, VA
Responsibilities:
Lab Operations Management:
Oversee all aspects of laboratory operations to ensure smooth functioning and adherence to safety protocols.
Develop and implement operational policies and procedures to optimize efficiency and productivity.
Manage laboratory inventory, equipment maintenance, and supply chain logistics.
Foster a collaborative and supportive and safe laboratory environment to encourage innovation and excellence.
Develop an intimate understanding of cohort member laboratory goals and needs
Participate in identification of needs and improvements for the BioAccelerator strategy
Serve as the day-to-day point of contact of the BioAccelerator lab participants.
Technical Expertise:
Provide technical guidance and support to researchers and companies utilizing the laboratory facilities.
Troubleshoot technical issues and provide innovative solutions to overcome experimental challenges.
Stay abreast of advancements in laboratory techniques and technologies to drive continuous improvement.
Qualifications:
Bachelor's or higher degree in a relevant scientific field.
5-10 years of experience in laboratory management and operations.
Expertise in cell culture and assays, chemistry, and other relevant laboratory techniques.
Excellent organizational and problem-solving abilities.
Effective communication and interpersonal skills.
Knowledge of regulatory requirements and laboratory safety protocols.
Ability to thrive in a fast-paced and dynamic environment.
Desirable to have experience in a multi-company environment (i.e., accelerator/incubator)
Desirable for establishing new laboratories and infrastructure development
Security Operations Center Analyst
Operations Internship Job In Reston, VA
Security Analyst - MDR (SOC)
Experience Range: 2-3 years of relevant experience in cyber security.
Required Qualifications:
Strong analytical and technical skills in computer network defense operations
Incident response Handling (Detection, Analysis, Triage, Recommendations)
Performing advance investigation of security incidents (reported by L1 & L2 Analyst) using tools and technologies (Splunk, Paloalto, PPT, Zingbox, EDR etc)
Prepare weekly SOC incident debrief for management & client executive summary report.
Review and support new use-case & fine tuning, create and maintain process document and SOP.
Identifying new use-case scope, finetuning scope and give suggestions.
Identify the devices with no use-case in splunk, SIEM and propose industry based good to have use-cases
24/7 On-Call support for critical incidents, investigate, document the finding and create RCA as applicable.
Experience handling high priority Security Incidents
Hunting (anomalous pattern detection and content management).
Prior experience of investigating security events.
Should be able to distinguish incidents as opposed to non-incidents.
Desired Qualifications:
• Relevant Certifications: CEH, CISSP, Security+, or related certification.
• Bachelor's Degree in Information Technologies, Cyber Security, or a related field.
Experience with some/all: SIEM, SPLUNK, EDR, Phishing tools, SNOW, Infoblox, palo alto, IOTs, Malware investigation, Critical security incident investigation and etc
Key Responsibilities:
• Monitor for threats, analyze, and notify customer.
• Working in a 24x7 Security Operation Center (SOC) environment.
• Security Log analysis to detect attack origin, attack spread, attacker details, incident details.
• Incident Response when analysis confirms actionable incident.
• Analyze and respond to previously undisclosed software and hardware vulnerabilities.
• Investigate, document, and report on incident.
• Integrate and share information with other analysts and other teams.
• Other tasks and responsibilities as assigned.
• Interface with customers daily to consult with them on best security practices and help them mature their security posture.
The candidates should have:
• Good verbal & written communication skills
• Good understanding of networking concepts
• Good understanding of Windows and Unix basics
Recruiting Operations Coordinator
Operations Internship Job In Virginia
As a Recruiting Operations Coordinator, you will be part of a smart, talented team responsible for partnering with the recruitment organization and our downstream HR partners to continuously improve our recruiter and candidate experience. The qualified candidate will be responsible for managing interactions in multiple internal and external mailboxes, performing system admin support, Workday system testing and troubleshooting for Global Expansion efforts, assisting with recruiting education and development of user-friendly training materials.
Responsibilities:
Utilize our Workday test environments to perform User Acceptance Testing and troubleshoot Workday Recruiting system issues
Create and maintain job aids to assist recruiters with system steps and procedural guidance
Participate as a team member in agile pod work to enhance the Workday Recruiting experience
Monitoring email inquiries sent to the careers and/or recruiting accommodations mailboxes using salesforce
Provide accurate, complete, and timely responses on a variety of inquiries
Perform audits and assist with team projects
Engage with recruiters, candidates, hiring managers or HR partner groups to resolve system issues and coach on appropriate steps/procedures
Build and maintain relationships with internal clients
Leverage appropriate communication channels that influence and achieve intended outcomes
Exhibit a high level of personal ownership, confidentiality, and flexibility
Help management identify and implement process improvement strategies that enhance the customer experience and/or operational effeciency
We are looking for individuals who excel in a collaborative team environment, have strong verbal and written communication skills, able to manage multiple priorities, can proactively identify and solve problems, and possess the ability to adapt to change quickly.
Basic Qualifications:
At least 1 year of recruiting or HR operations experience
At least 1 year of customer service experience within a corporate environment
Proficiency with Google Suite
Demonstrated customer service skills, attention to detail and decision-making skills
Excellent written and verbal communication skills
Preferred Qualifications:
1+ year of system administration experience
1+ year of Workday Recruiting experience
Experience Working in an Agile environment
1 year of process management experience
1 year of Workday Recruiting experience
Experience with Salesforce
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Vendor Operations Analyst
Operations Internship Job In Glen Allen, VA
The Claims Vendor Operations Analyst, with limited supervision, is responsible for managing all channels of communication with Claims vendors. This associate will be the primary contact point for all vendor relations, liaising between the claims department and external vendors. This position will review and analyze various aspects of vendor performance, generate vendor profile reports, administer the legal vendor database and legal-spend analytics tool, research and resolve vendor issues, and other responsibilities as requested by management. The Claims Vendor Operations Analyst will assist the claims organization in achieving department goals, including identifying opportunities to optimize spend and vendor performance.
Job Responsibilities
•Monitor shared mailbox(es) for daily triage and work tasks
•Research and resolve e-billing implementation discrepancies
•Capture all activity in the team document repository and e-billing system
•Communicate with internal and external stakeholders
•Build and maintain strong relationships with associates and vendors
•Assist with preparation of ad-hoc and mass communications to vendors
•Collaborate with other work streams to identify opportunities for more efficient processes and recommend solutions focused on continuous improvement
•Deliver timely updates to management with recommendations
•Contribute to and assist with the implementation of initiatives and action plans
•Maintain an understanding of the business environment including processes and technology to provide analysis and recommendations on workflow
Education and Work Experience
•Bachelor's degree
•3 years of relevant work experience in a customer service, supply, or vendor management function
•Insurance or legal industry experience strongly preferred
Skill Sets and Abilities
•Excellent communication and people skills
•Strong customer service and creative problem-solving abilities
•Strong organizational and time management skills
•Thinks innovatively about customer service and providing efficient solutions
•Proficiency with all Microsoft 365 applications (Outlook, Word, Excel, SharePoint)
•Quick study of e-billing software programs and document management systems
•Detail-oriented, results-oriented, and accuracy focused
•Comfortable working in a virtual team
•Strong desire for continuous improvement
About Seneca Resources:
Seneca Resources is client client-driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that services clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
Operations Coordinator
Remote Operations Internship Job
The role will work closely with the Manager, Customer Success Operations to handle the day-to-day operational activities of the team. These activities include but are not limited to: Project Management, System Administration, and the preparation of reports and scorecards.
We are seeking a self-starter who is self-motivated. The ideal candidate should be able to work independently and collaboratively on cross-functional team. Someone who is adept at problem-solving and critical thinking is highly sought after.
This individual will be responsible for leading long-term projects and daily tasks that drive operational excellence for the customer-facing teams and internal stakeholders.
This assignment is full-time in Reading, PA. This assignment has the option to work from home two days a week.
Major Responsibilities
• Assist with Project Management
• Data & Gap Analysis
• Content Management (e.g. Knowledgebase, LMS, etc.)
• System Administration (e.g. Zendesk)
• Preparing/Maintaining reports and other documents
• Assist with the management of operational activities
• Data Entry/Administrative Tasks
• Other projects as assigned by the supervisor
• Regular, predictable, full attendance is an essential function of the job
Compensation:
$26.44/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Investment operations analyst
Operations Internship Job In Alexandria, VA
Immediate need for a talented Investment operations analyst . This is a 06+ Months Contract opportunity with long-term potential and is located in Alexandria, VA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-42551
Pay Range: $30 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
The project involves the implementation of our investment document management software, Canoe, and would involve configuring/coding document types, mapping data fields, setting up funds/clients in the system and making corrections to existing configurations.
The purpose would be to ensure that our software client setup is clean and accurate and ready for full implementation of the system, which would allow for automated data extraction for other applications.
Key Requirements and Technology Experience:
Skills-: Experience in any investment document management software, experience in mapping data fields, and setting up funds/clients in the system and making corrections to existing configurations.
Our client is a leading Financial Services Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
People Operations Coordinator [24-00388]
Operations Internship Job In Richmond, VA
The People Operations Coordinator will provide administrative support for the People Operations department for a company of ~300 Associates and growing. The PeopleOps Coordinator will manage the onboarding experience through the entire employee or contractor lifecycle including but not limited to separations, employee record management, coordinating HR policies, payroll and benefits enrollment/management and compensation. This role involves ensuring compliance with federal and various state labor regulations, supporting the sales and recruiter activities and supporting new client onboarding. This position requires excellent organizational, communication and multi-tasking skills to maintain a smooth and efficient operation as well as advanced proficiency in the Microsoft Office suite (Word, Excel, PowerPoint & Outlook) and web-based applications.
Our Ideal Candidate will have:
3-5 years of Human Resources / People Operations experience overseeing 250+ payrolled associates across multiple states
Experience in the IT staffing, contracting or technology solution industries where multiple types of service agreements, requirements and labor types (W2, 1099, subcontracts and/or corporate MSAs)
Experience using UKG payroll solutions or similar platforms that offer payroll, benefits, compliance, performance management, training, reporting and intranet solutions.
Experience using Vendor Management Systems (VMS) such as Beeline, FieldGlass, Vector or similar
Passion to Positively Changing the lives of People around the World by offering our candidates better pay, a more satisfying career and an opportunity for personal growth
A positive outlook on life and is excited to engage their coworkers and others.
Key Responsibilities:
People Operations:
Onboard and coordinate a new associate's first day including: Applicant Tracking Systems (ATS) and HRIS settings, compensation, associate information, regulatory compliance paperwork (eVerify), orientation and all required forms.
Ensure employee records are accurate, up-to-date maintained with utmost confidentiality.
Payroll and Benefits:
Support the payroll process by collecting, verifying time and attendance, and ensuring SHC remains compliant with our customer time approval requirements across the ATS, HRIS and VMS systems.
Assist in coordinating employee benefits enrollment, answering benefits-related questions, and resolving issues.
Partner with payroll partners to ensure timely and accurate salary payments.
Compliance and Reporting:
Ensure compliance with labor laws, company policies, and regulations.
Assist in audits and ensure accurate documentation is maintained.
Support employee recognition programs and initiatives to foster a positive work environment.
HR Systems and Data Management:
Maintain and update HR systems, ensuring data accuracy and integrity.
Generate reports and analyze HR metrics as needed.
Troubleshoot any issues with HR systems and collaborate with IT partners as necessary.
General HR Support:
Provide administrative support to the HR team, including filing, scanning, and managing correspondence.
Coordinate with other departments for cross-functional HR initiatives.
Handle ad-hoc projects and other duties as assigned by the HR Manager.
Qualifications:
Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
3-5 years of experience in HR, preferably in an administrative or operations role.
Proficiency in HRIS (Human Resource Information Systems) and VMS (Vendor Management Systems) systems.
Knowledge of labor laws and HR best practices.
Strong organizational skills with high attention to detail.
Excellent written and verbal communication skills.
Ability to handle sensitive information confidentially.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Preferred Skills:
Experience with Human Resource Information System (HRIS) software such as UKG.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment with urgency.
Strong problem-solving skills and the ability to work both independently and as part of a team.
Working Conditions:
This is a full-time position, primarily office-based with occasional remote work options based on company policy. Some travel may be required for training or company events.
Operations Consultant
Remote Operations Internship Job
The Operations Consultant is responsible for providing consultative support and broad-based business solutions for 12-15 Cardone Ventures' clients. The Operations Consultant will partner with these clients to align goals, maximize efficiency, and maintain a competitive focus through the implementation of sound business practices and the effective integration of Cardone Ventures support platforms. This individual will initiate client onboarding and transitions, set objectives, plan business development strategies, and hold clients accountable to the plan. The successful incumbent will possess a keen business mind and strong relationship skills as well as the ability to work within a highly fast-paced and team-centric environment.
ABOUT CARDONE VENTURES
Our mission is to help business owners achieve their personal, professional, and financial goals through the growth of their businesses. We work in dozens of verticals and provide strategic business guidance through courses, live events, partnerships, and investments. Our core values are the backbone of our business and guide our hiring process: we are inspirational, disciplined, accountable, transparent, aligned, and results oriented. This company operates nationally and is growing by the day.
OBJECTIVES
Conduct weekly/monthly follow-up with clients to fine-tune the strategies needed to improve operational effectiveness
Preserve client retention by managing up and proactively bringing solutions to the Director(s)
Preserve annual client retention rate based off of annual metrics determined
Hit stated revenue increases YOY for SBU client book of business
Maintain the targeted EBITDA increase YOY for SBU client book of business overall (target subject to being variable based on industry and breakpoints)
Work collaboratively with cross-functional teams, including Finance, Marketing, Human Resources, and Professional Development, to develop monthly strategies, quarterly plans, and annual plans for clients
Lead and execute a seamless integration experience for new Cardone Ventures clients
Establish priorities for the client's business so they can prepare for and manage changes in their strategy and operations
Recommend solutions for operational challenges by working collaboratively with the Finance Advisor
Ensure that all improvements and changes in the client's business are aligned with their overall business goals and mission
Prepare and facilitate Quarterly Business Reviews to provide clarity on achievements and opportunities for each client
Track, measure, evaluate, and report on progress toward achieving targets while adjusting the strategy and escalating concerns as appropriate
Ensure that Strategic Business Unit (SBU) team initiatives are aligned and working synergistically to address individual client needs
Share priorities and roadblocks proactively with the Leadership Team for additional guidance
Use financial, marketing, and human resources data to help the business make critical decisions that impact operations
Be responsible for directly and indirectly interacting with the Cardone Ventures Operations Team to improve all systems and processes that drive the success of the business
COMPETENCIES
Can successfully operate as the “quarterback” for the Strategic Business Unit to guide other Advisors through onboarding, quarterly business reviews, touchbase calls…etc.
Demonstrate consistency overtime to create quantitative results for clients
Ability to preserve/maintain client retention by increasing business revenue and profitability
Possesses an understanding of intermediate financial concepts and how to leverage them in order to create strategies
Ability to develop quarterly/annual business reviews and strategic plans for the client
Ability to interpret performance data to inform client decisions
Can successfully facilitate and lead the new integrating clients into the Strategic Business Unit in a timely manner
Ability to guide a client through the establishment of organizational KPIs, and departments/individual department metrics alongside implementing a consistent tracking method
Knowledge of how to create a Process Tracker for an organization and walk them through the development of SOPs
EDUCATION AND EXPERIENCE
Bachelor's Degree in Business, Management, Operations/Logistics, or related area of study, or equivalent work experience
At least 5 years' work experience managing or influencing business operations in a broad-based capacity within a results-driven environment
Experience coaching businesses or owning/managing a business preferred
10X TOTAL REWARDS
Medical, dental, and vision for FT positions and their dependents
Vacation and sick time policy that increases based on tenure with the company
Three work from home days per month (4/month during June-August)
Employee Assistance Program through Guardian
401k with Company match (estimated to launch in Q1 2025)
Pet Insurance through SPOT for your 10X pets!
Competitive parental leave policy: 100% paid - 8 weeks for primary caregiver, and 4 weeks for secondary caregiver + 1 month remote for both
Employee wellness initiatives including a 100% paid for gym membership and access to discounts on local meal prep services
Professional Development through reimbursements for courses/certifications outside of CV, and a 10X Mentorship Program
Continued Education: we provide team members complete access to our range of educational resources valued at over $250,000 in areas such as Sales, Operations, People, Finance and Marketing
Uncapped Commission Potential: all of our team members have the opportunity to sell our Products/Services (and are trained on how to do so). We have several examples of non-sales team members earning well over $20,000 in annual commission
PHYSICAL REQUIREMENTS
Prolonged periods sitting at a desk and working on a computer
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Cardone Ventures recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to ***************************. Already a Cardone Ventures candidate? Please connect directly with your recruiter to discuss this opportunity
ATM/ITM Fleet Operations Coordinator
Operations Internship Job In Virginia Beach, VA
Job Title: ATM/ITM Fleet Operations Coordinator
Job Type: Full-time
All of us at Chartway stand united in our strong culture of listening and learning. We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves. All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.
Responsible to the Director of MSC Virtual Channels to provide the on-going activity for the Direct Teller (Interactive Teller Machines ITM) and Automated Teller Machines (ATM), and ECR (Electronic Cash Recyclers). The Fleet Operations Coordinator oversees the professional, technical, supervisory, and/or production personnel assigned thereto. The Fleet Operations Coordinator is an individual contributor, with responsibility for deployments and troubleshooting ATM/ITM outages or issues through supporting front-line staff and coordinating with vendors or stakeholders. The Fleet Operations Coordinator sets and contributes to strategies for fleet management and support of the fleet. The Fleet Operations Coordinator adapts, plans, and adjusts priorities to align with the strategic direction of Operations overall, the availability of resources, and production challenges that may occur from time to time. S/He provides technical guidance to team members, colleagues, and members, as needed, and fulfills compliance and risk management responsibilities within assigned areas of responsibility.
Responsible and Accountable for:
Establishes strategy for the Direct Teller/ATM/ECR fleet including managing uptime, the fleet support model, vendor and manufacturer selection, software management, and feature/functionality of the fleet terminals.
Works through assigned staff to deliver accurate, efficient, and timely results that comply with credit union policy/procedures, including Compliance and Risk Management requirements.
Works with support staff, both internal and vendor/partner-based, to address production problems and provide enhanced service through controlled changes to system parameters, procedures, workflows, and available options. Ensures all changes are tested, documented, and communicated prior to implementation.
Provides input to annual budgets and ensures that controllable expenses, supplies, travel, and telecommunications are reasonable and appropriate.
Analyzes and reports on service levels, key volume indicators, and key risk indicators as may be defined from time to time. Recommends and, in some cases, initiates action to address adverse performance issues.
Understands and assesses risk and compliance issues within assigned area of responsibility and reports/resolves them, as appropriate; is aware of reasonably anticipated threats and prepares accordingly.
Perform or direct activities related to the upkeep of the Direct Teller/ATM and card transaction processing networks. Assure coordinated staff effort to proactively address any production challenges including network and vendor performance. Assure the service level agreements are fulfilled and act when assurances are not met. Work with hardware vendor partners to assure quick and effective remediation of all issues, support duties and functions.
Work directly with Direct Teller/ATM/ECR partners for site surveys, installation plans, timelines, and coordination of all partners involved in the installations. Prepare written request and submit for approval. Coordinates installation/removal of all equipment.
Maintains contract with Ventus Wireless and data plan to ensure usage stays within contracted amounts for our offsite Direct Tellers and ATM's.
Coordinates with security partner for new installs of cameras and intrusion alarms.
Works with Support Services to obtain Alogent licensing.
Works closely with our PSCU partner for network connections, issues, and resolutions.
Works closely with out Telecom Analyst for deployment of Internet Protocol Address (IP) addresses.
Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
Dispatches first line and second line ATM/Direct Teller/ECR partners and/or cash courier for on-site maintenance and/or cash replenishments.
Escalate recurring/unresolved issues with ATM/Direct Teller/ECR partners.
Coordinates general maintenance for ATM/Direct Teller/ECR machines, which includes cleaning, ordering supplies, replacement equipment, and compliance signage. Work closely with Marketing to ensure all member facing messages/posters/content are current and up to date.
Assists in the testing and implementation of new releases of ATM/Direct Teller/ECR software.
Oversees quarterly inspection and monitoring of the offsite Direct Teller machines.
Maintains contract with partners associated with the Direct Teller/ATM/ECR machines.
Act as Chartway's Liaison for machine business partners including participating networks.
Research and coordinate new technologies related to plastic card services, card security, technology advances related to PIN security and use of the card as an identity device.
Maintain the Business Continuity Plan as it relates to credit and debit processing, to include documentation, testing planning and compliance. Assure that recovery site(s) are in appropriate state of readiness to accommodate processing when relocation is required, or work with outsourced service providers to assure their plans are tested and viable.
Knowledge, Skills and Abilities:
Excellent communication skills (written and oral) are required.
Ability to manage/reconcile an annual expense budget and make budget recommendations for areas of accountability.
Experience with managing and negotiating with our third-party partners.
Strong analytical skills that lend to identifying business trends and making recommendations for action
Ability to successfully build strong partner relationships to achieve credit union member experience goals.
Strong sense of urgency that lends to quick resolution of issues that impede service delivery.
Education and Experience:
Education: Bachelor's degree or equivalent experience.
Experience: Approximately 3-5 years as an operations supervisor or equivalent position.
Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.
Chartway Federal Credit Union is an EOE/M/F/Disability/Vet Employer.
Marketing Intern - Summer 2025
Remote Operations Internship Job
INTERNSHIP FORMAT
Remote: The format for this internship will be remote, meaning the intern will work virtually. Relocation and housing will not be provided. Remote work must be completed at a location based in the United States. Interns who live in the Metro-Detroit area are welcome to work out of the Stellantis Headquarters and Technology Center in Auburn Hills, Michigan within the New Era of Agility suites, but this is not mandatory.
INTERNSHIP OVERVIEW
When: The internship program will run from May 19 - August 8, 2025.
Where: All internships are in the United States. Even remote work assignments must be completed within the United States.
Transportation: Interns are responsible for getting to and from work daily. Stellantis does not provide transportation to interns.
STELLANTIS INTERNSHIP PROGRAM HIGHLIGHTS
The Stellantis Internship Program offers a unique opportunity for highly motivated, innovative, and inspired individuals to work on challenging assignments where contribution, teamwork and communication are vital to the success of the organization. As a leading-edge company, we provide real world challenges and rewarding intern experiences to candidates from a variety of colleges and universities while providing a competitive salary.
Interns will be assigned to a department based on the candidate's background and skill set. The assignments are project-oriented, meaningful to the department and allow the intern to provide valuable contributions. Interns experience a sense of personal accomplishment and learn about the corporate business culture through work assignments, structured activities, and exclusive intern networking events. Interns that demonstrate outstanding qualities may be invited back for a return internship the following summer or may be considered for full-time positions.
Internship Benefits:
Exposure to cutting-edge projects and technologies
Collaborative work environment
Mentorship from experienced professionals
Networking opportunities with peers and leaders
Skill development workshops and training sessions
Paid US holidays
Stellantis Employee Advantage Vehicle Discount Program
Eligible interns may be able to participate in the Company Vehicle Employee Lease Program
DEPARTMENT DETAILS
Advertising:
Support the integrated creative and content development process with our external agencies and cross-functional marketing partners on one or more Stellantis brands.
Help to implement the Advertising go-to-market roadmap, manage multiple projects simultaneously, and work with Advertising managers and agency partners
Projects could in