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Operations internship skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
Dorothy Zilic
Operations internship example skills
Below we've compiled a list of the most critical operations internship skills. We ranked the top skills for operations interns based on the percentage of resumes they appeared on. For example, 18.9% of operations internship resumes contained operations intern as a skill. Continue reading to find out what skills an operations internship needs to be successful in the workplace.

15 operations internship skills for your resume and career

1. Operations Intern

An operations intern learns management techniques to lead and supervise others. Essential skills required for this position include exceptional verbal and written communication skills and strong computer skills, including proficiency in databases, word processing programs, and spreadsheets. You should also have the ability to prioritize and perform multiple tasks.

Here's how operations interns use operations intern:
  • Selected from hundreds of applicants to participate in a twelve-week marketing & operations internship program designed to develop core professional competencies.
  • Transitioned into the leadership role of operations intern crew and supervised the productivity of daily operations.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how operations interns use customer service:
  • Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service as well as database efficiency and consistency.
  • Conveyed and maintained a high level of professionalism at all times while providing extraordinary external and internal customer service.

3. Work Ethic

Here's how operations interns use work ethic:
  • Promoted to full-time position for demonstrating exceptional work ethic and strong dedication.
  • Sharpened work ethic and responsibility by interning up to 80 hours a week at the busiest theme park on the planet.

4. Patients

Here's how operations interns use patients:
  • Assisted in operating room preparation and educating patients on procedures prior to surgery and teaching them about post-operative care.
  • Provided patients with positive support and company during chemotherapy treatments

5. Project Management

Here's how operations interns use project management:
  • Supported project management team in completion of operational improvement projects and provided administrative support to two hospital interdisciplinary committees.
  • Organized and streamlined the project management by developing SharePoint portals for multiple projects.

6. Process Improvement

Here's how operations interns use process improvement:
  • Integrated quickly into a team tasked with investigating, recommending, planning and implementing process improvements in manufacture of proximity sensors.
  • Implemented staffing and game day responsibility process improvement for warehouse associates resulting in five highest grossing home games in department history.

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7. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how operations interns use data entry:
  • Developed Crystal Reports identifying 3 system errors facilitating audit solutions for personnel performing data entry.
  • Performed data entry activities, database management operations and maintenance of client files.

8. Administrative Tasks

Here's how operations interns use administrative tasks:
  • Completed various administrative tasks including assisting with postseason ticket requests and Cardinal Athletic Fund payments.
  • Assisted Facility Operations department with day to day administrative tasks

9. Strong Analytical

Here's how operations interns use strong analytical:
  • Utilized strong analytical, organizational and time management skills to research and resolve complex issues.
  • Showcased a flexible & detail oriented attitude along with strong analytical problem solving skills.

10. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how operations interns use hr:
  • Collaborated with the HR team to create digital and print content to inform employees of company events and career development opportunities.
  • Contacted HR, Credit and other departments to collect data and launch activities; prepared docs for audit purpose.

11. Data Analysis

Here's how operations interns use data analysis:
  • Conducted data analysis and market research to search for potential opportunities, communicating findings through written reports and oral presentations.
  • Performed data analysis and further evaluated the validated data to identify the Customer Profitability and statistical trends for financial clients.

12. Lean Manufacturing

Here's how operations interns use lean manufacturing:
  • Confronted the complexity of achieving lean manufacturing with custom product.
  • Used lean manufacturing principles to identify areas of improvement.

13. SQL

Here's how operations interns use sql:
  • Created a SQL database to automatically validate test environment data with the general ledger data electronically.
  • Retrieved data using SQL and analyzed the root causes of inventory inaccuracy amounting to $3.7 M annually.

14. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how operations interns use salesforce:
  • Conduct online evaluation research of potential partner companies using SalesForce and Microsoft Excel.
  • Updated records in SalesForce.com, creating merge documents and preparing client and revenue data.

15. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how operations interns use data collection:
  • Reviewed relevant regulations and guidelines associated with grant funding, provided recommendations to grantees on data collection, processed invoices.
  • Designed and developed relational databases for collecting data, and designed data input and data collection screens.
top-skills

What skills help Operations Interns find jobs?

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What soft skills should all operations internships possess?

Dorothy ZilicDorothy Zilic LinkedIn profile

Director of Career Services, University of Pittsburgh at Greensburg

This is a time to consider all kinds of opportunities for one's next step. Every opportunity can open a new door. Graduates may want to explore their options. There are many employers hiring. Colleges and universities are working to connect students and especially graduates to employment and opportunities for continuing education. There are virtual and in-person job and internship fairs, graduate school information sessions, prospects for public-service positions, and virtual interview and networking opportunities. Many schools are not only working to connect students with employers, but also with caring and supportive alumni. There are many opportunities to connect for career-related opportunities, service learning, and mentoring.

There are entry-level options both in the private and public sector. Management training programs and rotational leadership programs are both examples of a starting point for business-related students to enter the workforce, enhance their experience, and build skills for success in their current position, as well as to make lateral moves and to ultimately look toward upper-level positions. I encourage students to look into options also within the government to learn what kinds of opportunities exist for your major.
Do you want to know more?
Read more about what experts have to say about operations internship

List of operations internship skills to add to your resume

Operations internship skills

The most important skills for an operations internship resume and required skills for an operations internship to have include:

  • Operations Intern
  • Customer Service
  • Work Ethic
  • Patients
  • Project Management
  • Process Improvement
  • Data Entry
  • Administrative Tasks
  • Strong Analytical
  • HR
  • Data Analysis
  • Lean Manufacturing
  • SQL
  • Salesforce
  • Data Collection
  • SharePoint
  • Facebook
  • Sigma
  • Twitter
  • Management System
  • Simplification
  • Inventory Control
  • Front Desk
  • Inventory Management
  • Statistical Analysis
  • VBA
  • Event Management
  • Autocad
  • Event Planning
  • Mowing
  • Kaizen
  • HTML
  • Cost Savings
  • R
  • Ticket Sales
  • Market Research
  • Pivot Tables
  • CAD
  • ERP
  • Game Operations
  • Power Management
  • Manufacturing Management
  • Sales Data
  • NCAA
  • Soccer

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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