Operations interns learn the management techniques on how to lead and supervise others. Interns usually gain experience by being an unpaid employee in the operational department. They should possess skills like attention to detail, excellent verbal and written communication skills, and strong phone presence. The operations internship objectives include career path exploration, work experience, skills development and refinement, and confidence buildup. The majority of the activities interns are absorbed by the company where they serve an internship.

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Operations Internship Responsibilities

Here are examples of responsibilities from real operations internship resumes representing typical tasks they are likely to perform in their roles.

  • Process and manage accounts receivable (A/R) billing and handle billing correspondence with the university and external clients.
  • Draft corrective action plans, processes/procedures, and manage changes with end-users and other subject matter experts (SME).
  • Manage a team to leverage demand planning, supply , 6 sigma strategic sourcing processes, and negotiate vendor pricing.
  • Manage SharePoint database and spreadsheet for coverage opinion bills.
  • Provide independent healthcare operations consulting services for free-standing specialty clinic and third-party administrator manage care organization.
  • Coordinate completion and administration of consulting agreements and facility vendors including janitorial and construction crews, while managing general office duties.
  • Implement request template, CSS, and JavaScript changes to existing site.
  • Process request through an electronic queue for client's website changes using asp, JavaScript, and HTML languages.
  • Develop 3D models & renderings in Revit & Photoshop.
  • Receive OSHA training require for being within a construction site.
  • Develop scripts in perl to enhance the pre-building and building process of software.
  • Conduct annual SOX testing with the application technology groups and the line of business.
  • Assign to renovation projects to provide asbestos air monitoring per OSHA and EPA regulations.
  • Design new parts and systems to make machines run more efficiently using SolidWorks and other programs.
  • Coordinate the integration of the new co-ops into the mentor program as well as the co-op community

Operations Internship Job Description

When it comes to understanding what an Operations Internship does, you may be wondering, "should I become an Operations Internship?" The data included in this section may help you decide. Compared to other jobs, Operations Interns have a growth rate described as "as fast as average" at 6% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of Operations Internship opportunities that are predicted to open up by 2028 is 150,600.

An Operations Internship annual salary averages $31,346, which breaks down to $15.07 an hour. However, Operations Interns can earn anywhere from upwards of $26,000 to $36,000 a year. This means that the top-earning Operations Interns make $10,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become an Operations Internship. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a Summer Analyst, Business Development Internship, Project Management Internship, and Operations Specialist.

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12 Operations Internship Resume Examples

Operations Internship Skills and Personality Traits

We calculated that 17% of Operations Interns are proficient in Communication, Operations Intern, and Customer Service. They’re also known for soft skills such as Leadership skills, Management skills, and Time-management skills.

We break down the percentage of Operations Interns that have these skills listed on their resume here:

  • Communication, 17%

    Maximized operational efficiency by facilitating communication between departments.

  • Operations Intern, 15%

    Selected from hundreds of applicants to participate in a twelve-week marketing & operations internship program designed to develop core professional competencies.

  • Customer Service, 12%

    Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service as well as database efficiency and consistency.

  • Procedures, 11%

    Review production schedules, engineering specifications, and related information to obtain knowledge of manufacturing methods, procedures, and activities.

  • Project Management, 4%

    Supported project management team in completion of operational improvement projects and provided administrative support to two hospital interdisciplinary committees.

  • Data Entry, 3%

    Provided administrative support including phone support, data entry and public relations.

"Communication," "Operations Intern," and "Customer Service" aren't the only skills we found Operations Interns list on their resumes. In fact, there's a whole list of Operations Internship responsibilities that we found, including:

  • Leadership skills can be considered to be the most important personality trait for an Operations Internship to have. According to a Operations Internship resume, "Top executives must be able to lead an organization successfully by coordinating policies, people, and resources." Operations Interns are able to use Leadership skills in the following example we gathered from a resume: "Attended High level operational meetings Job Shadowed members of senior leadership Worked on special projects"
  • Another trait important for fulfilling Operations Internship duties is Management skills. According to a Operations Internship resume, "Top executives must shape and direct the operations of an organization." Here's an example of how Operations Interns are able to utilize Management skills: "Assisted human resource function with various needs including time management and data entry procedures"
  • Operations Interns are also known for Time-management skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a Operations Internship resume: "Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals." We also found this resume example that details how this skill is put to the test: "Updated the SharePoint Website for the Operations Control (OC) Team and met required deadline. "
  • A thorough review of lots of resumes revealed to us that "Communication skills" is important to completing Operations Internship responsibilities. This resume example shows just one way Operations Interns use this skill: "Top executives must be able to communicate clearly and persuasively" Here's an example of how this skill is used from a resume that represents typical Operations Internship tasks: "Assist Religious Education Manager with research projects; manage and offer assistance to Communications Specialist with SharePoint and internet systems. "
  • Yet another important skill that an Operations Internship must demonstrate is "Problem-solving skills." Top executives need to identify and resolve issues within an organization This is clearly demonstrated in this example from an Operations Internship who stated: "Developed Crystal Reports identifying 3 system errors facilitating audit solutions for personnel performing data entry. "
  • See the full list of Operations Internship skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming an Operations Internship. We found that 79.0% of Operations Interns have graduated with a bachelor's degree and 8.4% of people in this position have earned their master's degrees. While most Operations Interns have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every nine Operations Interns were not college graduates.

    Those Operations Interns who do attend college, typically earn either Business degrees or Kinesiology degrees. Less commonly earned degrees for Operations Interns include Finance degrees or Communication degrees.

    Once you're ready to become an Operations Internship, you should explore the companies that typically hire Operations Interns. According to Operations Internship resumes that we searched through, Operations Interns are hired the most by J.B. Hunt Transport Services,, Anthem, and CHS. Currently, J.B. Hunt Transport Services, has 233 Operations Internship job openings, while there are 102 at Anthem and 52 at CHS.

    Since salary is important to some Operations Interns, it's good to note that they are figured to earn the highest salaries at Federal Reserve System, Hubbell, and Spire. If you were to take a closer look at Federal Reserve System, you'd find that the average Operations Internship salary is $69,115. Then at Hubbell, Operations Interns receive an average salary of $59,638, while the salary at Spire is $54,344.

    View more details on Operations Internship salaries across the United States.

    We also looked into companies who hire Operations Interns from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Bank of America, JPMorgan Chase, and Wells Fargo.

    For the most part, Operations Interns make their living in the Finance and Technology industries. Operations Interns tend to make the most in the Technology industry with an average salary of $41,705. The Operations Internship annual salary in the Manufacturing and Finance industries generally make $37,790 and $35,681 respectively. Additionally, Operations Interns who work in the Technology industry make 41.8% more than Operations Interns in the Hospitality Industry.

    The three companies that hire the most prestigious operations internships are:

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      What Summer Analysts Do

      Summer analysts are people who undertake an internship within a banking institution. These professionals perform analyses of detailed financial and corporate information. They establish statistical exhibits analyzing comparative financial performance. It is their responsibility to create models illustrating projected financial results, which is of great value to the companies. The skills necessary for this job include knowledge of financial statements, equity, portfolio companies, and financial models. They should also develop due diligence, strong communication, asset allocation knowledge, and attention to detail.

      In this section, we compare the average Operations Internship annual salary with that of a Summer Analyst. Typically, Summer Analysts earn a $51,682 higher salary than Operations Interns earn annually.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both Operations Interns and Summer Analysts positions are skilled in Data Analysis, SQL, and Salesforce.

      There are some key differences in responsibilities as well. For example, an Operations Internship responsibilities require skills like "Communication," "Operations Intern," "Customer Service," and "Procedures." Meanwhile a typical Summer Analyst has skills in areas such as "Capital Markets," "Private Equity," "Risk Management," and "Financial Models." This difference in skills reveals how truly different these two careers really are.

      On average, Summer Analysts reach similar levels of education than Operations Interns. Summer Analysts are 1.6% more likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Business Development Internship?

      A business development intern is responsible for supporting the organization's goals and objectives in providing the best services to clients and ensuring a smooth flow of operations with maximum productivity and efficiency. Business development interns observe the operational processes of the department and perform duties under the supervision of a direct manager or tenured staff. They also assist with the creation of new products and services, pitching strategies to promote them in the market, develop marketing campaigns, and creating proposals for business partnership purposes. A business development intern must be detail-oriented and highly organized to support daily operations.

      Now we're going to look at the Business Development Internship profession. On average, Business Development Interns earn a $13,326 higher salary than Operations Interns a year.

      A similarity between the two careers of Operations Interns and Business Development Interns are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "Data Entry," "Data Analysis," and "SQL. "

      While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that Operations Internship responsibilities requires skills like "Communication," "Operations Intern," "Customer Service," and "Procedures." But a Business Development Internship might use skills, such as, "Powerpoint," "CRM," "New Clients," and "Competitive Analysis."

      On the topic of education, Business Development Interns earn higher levels of education than Operations Interns. In general, they're 8.6% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.

      How a Project Management Internship Compares

      When it comes to a project management internship, the tasks may vary on the organization or industry where one is involved. However, the primary duties are to provide administrative support by accomplishing tasks ranging from performing research and analysis, responding to inquiries and concerns, assisting in data entry and record-keeping, producing reports, and managing schedules. There are also instances where one must participate in crafting various promotional or project materials, which would be a great learning experience.

      Let's now take a look at the Project Management Internship profession. On average, these workers make lower salaries than Operations Interns with a $189 difference per year.

      Using Operations Interns and Project Management Interns resumes, we found that both professions have similar skills such as "Communication," "Customer Service," and "Procedures," but the other skills required are very different.

      As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from Operations Interns resumes, they are more likely to have skills like "Operations Intern," "Data Entry," "Special Projects," and "HR." But a Project Management Internship might have skills like "Portfolio," "Human Resources," "Management Department," and "Practical Work."

      Additionally, Project Management Interns earn a higher salary in the Retail industry compared to other industries. In this industry, they receive an average salary of $32,743. Additionally, Operations Interns earn an average salary of $41,705 in the Technology industry.

      When it comes to education, Project Management Interns tend to earn higher education levels than Operations Interns. In fact, they're 6.0% more likely to earn a Master's Degree, and 0.4% more likely to graduate with a Doctoral Degree.

      Description Of an Operations Specialist

      An operations specialist is responsible for optimizing the business' daily operations, ensuring smooth process flow to provide the best services to clients. Operations specialists' duties include analyzing business procedures, identifying opportunities for business improvement, tracking the department's metrics and activities, providing assistance to colleagues, suggesting strategies for operations efficiency, and managing customer's inquiries and complaints. An operations specialist must be an excellent team player and detail-oriented, as well as proven time-management and decision-making skills to meet clients' needs and support the business' objectives.

      The fourth career we look at typically earns higher pay than Operations Interns. On average, Operations Specialists earn a difference of $21,557 higher per year.

      While their salaries may vary, Operations Interns and Operations Specialists both use similar skills to perform their jobs. Resumes from both professions include skills like "Communication," "Customer Service," and "Process Improvements. "

      Even though a few skill sets overlap, there are some differences that are important to note. For one, an Operations Internship might have more use for skills like "Operations Intern," "Procedures," "Project Management," and "Administrative Tasks." Meanwhile, some Operations Specialists might include skills like "Sales Goals," "Clearance," "Logistics," and "Powerpoint" on their resume.

      Operations Specialists earn a higher salary in the Technology industry with an average of $64,634. Whereas, Operations Interns earn the highest salary in the Technology industry.

      Operations Specialists reach similar levels of education when compared to Operations Interns. The difference is that they're 1.4% more likely to earn a Master's Degree less, and 0.1% more likely to graduate with a Doctoral Degree.