Operations internship jobs in New Mexico - 120 jobs
Operations Analyst
Digital Prospectors 4.1
Operations internship job in Albuquerque, NM
We're looking for a math nerd - but the kind who wants to make an impact that actually matters.
Operations Analyst
Clearance: Active TS/SCI Required
If solving complex problems with data, logic, and a touch of creativity sounds like your idea of fun, you're in the right place. Our client is looking for a passionate Operations Analyst to bring mathematical muscle and analytical insight to some of the most critical defense programs in the nation. You'll help shape smarter decisions, optimize mission outcomes, and make sense of the chaos through models, simulations, and good old-fashioned number crunching.
What You'll Do
Turn data into decisions - design and apply mathematical, statistical, or simulation models to crack tough operational challenges.
Put your models to the test - validate and refine them to ensure accuracy and mission alignment.
Collaborate with leadership and technical teams to define problems, explore alternatives, and recommend data-driven solutions.
Translate your analysis into action - present findings that drive real decisions and measurable results.
Support solution implementation to help teams operate smarter, faster, and more effectively.
Evaluate weapon system elements, assess risks, and identify opportunities for improvement.
Use OR techniques to predict outcomes and support risk management strategies.
Contribute to the Weapon System Worthiness Assessment (WWA) process by integrating and documenting risk data.
Summarize findings in reports that inform top-level strategy and command decisions.
What You Bring
A bachelor's degree in Operations Research, Mathematics, Engineering, Science, or a related field.
5+ years of experience in operations research, systems analysis, or management science.
A proven ability to build, apply, and interpret mathematical or optimization models.
Strong data analysis and model validation skills.
Experience supporting Air Force or NC3 programs (bonus points!).
Excellent communication and problem-solving skills - you can explain complex ideas to both engineers and executives.
Detail-oriented mindset with a collaborative spirit.
U.S. citizenship and an active Top Secret / SCI clearance (required).
Why You'll Love It Here
You won't just be crunching numbers - you'll be driving missions, influencing strategy, and helping protect national security. If you geek out over finding patterns in chaos and using math to make meaningful change, this is your place to shine.
$41k-62k yearly est. 1d ago
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Operations Intern - Summer 2026
Hensel Phelps 4.3
Operations internship job in Albuquerque, NM
Any Employment Offers are Contingent Upon Successful Completion of the Following: * Verification of Work Authorization and Employment Eligibility * Substance Abuse Screening * Physical Exam (if applicable) * Background Checks for Badging/Security Clearances (if applicable)
About Hensel Phelps:
Founded in 1937, Hensel Phelps specializes in building development, construction and facility services in markets ranging from aviation to government, commercial, transportation, critical facilities, healthcare and transportation. Ranked #1 in aviation and #6 overall general contractor in 2024 by BD+C, Hensel Phelps is one of the largest employee-owned general contractors in the country. Driven to deliver EXCELLENCE in all we do and supported by our core values of Ownership, Integrity, Builder, Diversity and Community, Hensel Phelps brings our clients' visions to life with a comprehensive approach that begins with innovative planning and extends throughout the life of the property.
Position Description:
The primary goals for interns are to gain an understanding of the construction process and to assist the Field Engineers and Office Engineers in field and materials management. The internship program provides the intern and Hensel Phelps with an extended opportunity to evaluate if the fit is right for a long and successful career with Hensel Phelps after graduation.
Position Qualifications:
* Strong communication skills.
* Computer software - Microsoft Office Suite, specifically Excel based templates, Prolog, Primavera and AutoDesk Suite.
* Candidates are preferred to be pursuing a 4-year degree in Civil, Structural, Architecture or Construction Management.
Essential Duties:
* Subcontractor Management.
* Submittal review skills.
* RFI development.
* Layout / surveying.
* Daily reports.
* Quality control and support of our safety plan.
Physical Work Classification & Demands:
Moderate Work. Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or 10 pounds of force constantly to move objects.
* The individual in this position will periodically walk, kneel, sit, crouch, reach, stoop, read/see, speak, push, pull, lift, stand, and finger/type. The frequency of each action varies by workflow and office activity.
* Walking - The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, boxes, cabinets, etc.
* Constantly operates a computer and other office machinery, such as a calculator, copy machine, phone, computer, and computer printer.
* The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office administration.
* Constantly computes, analyzes, and conceptualizes mathematical calculations and formulas.
* The person in this position regularly sits in a stationary position in front of a computer screen.
* Constantly reads written communications and views mail submissions. Will also need to read blueprints and take/verify field measurements.
* Climbing - Ascending or descending ladders, stairs, scaffolding and ramps at various heights.
* Balancing - Ability to maintain body equilibrium to prevent falling and to walk, stand or crouch.
* Stooping - Bending the body downward and forward by the spine at the waist.
* Visual acuity and ability to operate a vehicle as certified and appropriate.
* Occasionally exposed to high and low temperatures
* Frequently exposed to noisy environments and outdoor elements such as precipitation and wind.
Benefits:
Hensel Phelps believes in the importance of taking time to recharge. As a result, employees are eligible for paid time off beginning upon hire.
Equal Opportunity and Affirmative Action Employer:
Hensel Phelps is an equal opportunity employer. Hensel Phelps is committed to engaging in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities. Hensel Phelps shall not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity and expression, domestic partner status, pregnancy, disability, citizenship, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$32k-38k yearly est. 32d ago
Site Logistics Operations Specialist
Meta 4.8
Operations internship job in Los Lunas, NM
Meta is seeking an experienced Logistics Operations Specialist to focus on Data Center Field and Warehouse operations. This person will be responsible for supporting the Site Logistics Operations Lead to develop and implement consistent processes and oversee third party logistics teams at their assigned data center. This position requires communication skills, collaboration, prioritization skills, a proven track record exposed to process analysis and optimization, the understanding of logistics processes and systems, and experience with data analysis and logistics operations.
**Required Skills:**
Site Logistics Operations Specialist Responsibilities:
1. Oversee logistics operations at assigned data center site to ensure operations are performed within the 4S standards (Safety, Security, SOX compliance, Stakeholders)
2. Proactively and continuously monitor site logistics operations to identify gaps and create remediation plans as needed
3. Plan and coordinate with third party logistics provider lead at the assigned data center to ensure site logistics requirements are met or exceeded. Work closely with third party lead to develop logistics support plans to include inventory accuracy, inventory movement and distribution, server rack movements, shipping and receiving, and any other processes as needed
4. Identify gaps in operations and present solutions to standardize operations across Meta data center sites
5. Develop, refine, and maintain documentation that captures and distributes the processes and policies for executing safe, effective, and efficient logistics operations within Meta data centers
6. Build and support cross-functional relationships with internal partners drive effective communication channels supporting operations management
7. Help produce monthly audits of compliance to ensure meeting all inventory controls
8. Support month/quarter and year end requirement to ensure appropriate financial reporting
9. Enable and support leaders to understand business requirements, implement new processes and contribute to ongoing process improvements
10. Drive inventory reconciliation process to identify risk, manage obsolescence, and correct errors impacting inventory movement
11. Identify and implement process improvement and efficiency efforts at assigned data center and warehouse locations
12. Raise the visibility of IBOS field issues that require better systemic controls to central logistics for the development of improved processes
13. Work with field leads, vendors and contract labor to develop and execute action plans in the implementation of these new processes
14. Partner with other Site Logistics Operations Specialists to share best practices, knowledge share, and drive efficiencies
15. Monitor metrics highlighting performance and trends within the data center field and warehouse operations
16. Support the execution of Sarbanes-Oxley requirements, analyze discrepancies and assist teams to develop root cause corrective actions and trend improvements
17. Help define and manage ongoing KPIs to measure process compliance and logistics operations performance
18. Partner in developing shared solutions when inconsistencies are identified
19. 10% travel required
**Minimum Qualifications:**
Minimum Qualifications:
20. Bachelor's degree in supply chain, operations management, business management and/or any other business-related field, or equivalent work experience
21. 5+ years logistics experience overseeing operations, team performance, and SLA adherence
22. Experience working independently, prioritizing, and managing one's time
23. Experience with ERP, TMS, CMS, WMS systems - Oracle, Excel or any other analytics tools
24. Communication, problem solving, and interpersonal experience
**Preferred Qualifications:**
Preferred Qualifications:
25. Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting)
26. Knowledge in Supply Chain process from Procure-to-Pay
27. Experience in business analysis/program management
28. Knowledge with Supply Chain and Inventory management models
29. Experience in a data center environment
30. Experience in cross-functional projects across multiple teams
**Public Compensation:**
$115,000/year to $163,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$115k-163k yearly 33d ago
Satellite Operations Specialist
A.I. Solutions 4.6
Operations internship job in Albuquerque, NM
a.i. solutions, Inc. is looking for a highly-motivated individual to train as an Operations Specialist on experimental satellite systems. The Satellite Operations Specialist will support Concept Exploration, Mission Readiness and Satellite Operations for unique, one-of-a-kind satellite systems at Kirtland AFB, NM. The successful candidate will demonstrate the ability to embrace the a.i. solutions mission and work to continually exceed the expectations of our customers.
Essential Roles & Responsibilities:
Support system readiness, planning, preparation, execution and evaluation for satellite launch and early orbit operations, on-orbit operations and end-of-life retirement/disposal
Analyze activities associated with both ground operational systems and spacecraft operational systems
Issue commands, directives and other instructions to fixed, deployable and mobile tracking stations
Support user and customer interface meetings, exercises and rehearsals
Function as a Satellite Vehicle Specialist and support system readiness, planning, preparation, execution and evaluation for satellite launch and early orbit operations, on-orbit operations and end-of-life retirement and disposal
Perform mission and pre-pass planning, scheduling, data trending and analysis, real-time operations, and spacecraft anomaly resolution
Work a 12-hour rotating shift schedule
Minimum Qualifications:
U.S. citizenship
Currently possess an active DoD Top Secret security clearance and obtain SCI eligibility prior to start
Associates degree in a technical field, or equivalent experience
Desired Background:
Ability to quickly connect in-person and in writing, and to actively listen and perceive the needs, values or opinions of others
Demonstrated leadership accomplishments professionally and personally
Proactivity in identifying and addressing challenges to include innovations that result in positive organizational impact
Experience with PERL, C#, C, C++ or other languages
Experience with operations, intel or IT
MAKE A MOVE, MAKE AN IMPACT.
a.i. solutions was founded over 25 years ago with a mission to MAKE AN IMPACT by exceeding expectations. A move to our team means using your passion and ingenuity to MAKE AN IMPACT through innovations, defending national security, and enabling access to space. MAKE A MOVE, to join a team driven by a shared ambition, and rewarded for individual contributions.
BENEFITS THAT MAKE AN IMPACT:
Salary ranges from $67,000 to $92,000 depending on relevant experience and qualifications.
View Our Benefits Offerings
Paid Time Off and Holidays
401k Safe Harbor Plan, we contribute on Day #1
Paid Parental leave for Mom & Dad
Company Paid Life/AD&D
Tuition Assistance
Wellness plans that reward wellbeing & work life harmony
Free Mental Health Therapy
$67k-92k yearly 60d+ ago
Business Operations Specialist III
Oracle 4.6
Operations internship job in Santa Fe, NM
We're on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care.
We want people just as dedicated as we are making history with the advancement of Federal Healthcare systems. If you're excited about making healthcare more human, you've come to the right place.
**About the Position:**
Oracle Health Government Services is seeking a Federal Project Analyst to join our mission-driven organization. In this role, you will primarily focus on supporting business and project operations, with a particular emphasis on invoicing reconciliation and ensuring compliance with the Federal Acquisition Regulation (FAR) and contract-specific documentation requirements. The ideal candidate will possess strong analytical skills, a deep understanding of FAR principles, and expertise in streamlining invoicing processes to improve efficiency and maintain timely revenue recognition.
As a Project Analyst, you will work closely with Account Leaders, Finance, and other internal departments to ensure that invoicing processes are efficient, compliant, and aligned with project and financial goals. You will play a crucial role in optimizing workflows, ensuring accuracy in billing, and supporting the overall success of the project from both operational and financial perspectives.
**This role comes with a committment to be in-office 4 days per week in Arlington, VA.**
**Responsibilities** :
Invoicing & Reconciliation:
Manage the invoicing process, ensuring that all invoices are accurate and in compliance with Federal Acquisition Regulation (FAR) and specific contract terms. Reconcile invoices with project deliverables, contract agreements, and financial records to ensure timely and accurate revenue recognition. Reconcile any issues or discrepancies.
Regulatory Compliance & Documentation:
Ensure all project invoicing and billing processes adhere to the complex requirements outlined in FAR, as well as the specific terms and conditions of each contract. Maintain comprehensive knowledge of FAR clauses, contract terms, and industry best practices to ensure compliance throughout the project lifecycle.
Process Improvement & Efficiency:
Identify opportunities to streamline invoicing and reconciliation processes to increase operational efficiency and reduce cycle times. Implement process improvements and automation where possible to enhance the speed and accuracy of invoicing and project financial reporting.
Reporting & Analysis:
Provide detailed reports and analyses of invoicing performance, project financials, and compliance metrics to key stakeholders.
Top skills or competencies to be successful:
- Collaboration with Account Leaders, Project Managers, Finance, and other cross-functional departments
- Ability to analyze issues and work to provide viable solutions.
Education, certifications, or experience (preferred/required):
- Bachelors degree plus a minimum of 5 years experience, or project management experience
- Previous Federal Contracting experience preferred
- US Citizenship is required with an ability to obtain and maintain a government security clearance (Public Trust).
Oracle Health Mission Statement:
At Oracle, we believe we have a moral obligation to leverage our resources, knowledge, and expertise-as well as our successes in other industries-and apply them to healthcare and health research to make a meaningful impact. Healthcare is personal, and the work we do truly makes a difference for providers and patients.
**Responsibilities**
Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $29.42 to $60.63 per hour; from: $61,200 to $126,100 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$61.2k-126.1k yearly 56d ago
Satellite Operations Specialist
Sigmatech, Inc. 4.0
Operations internship job in Albuquerque, NM
This position will train as an Operations Specialist on experimental satellite systems. The Satellite Operations Specialist will support Concept Exploration, Mission Readiness and Satellite Operations for unique, one-of-a-kind satellite systems at Kirtland AFB, NM. The successful candidate will demonstrate the ability to embrace the Sigmatech mission and work to continually exceed the expectations of our customers.
Responsibilities include:
Support system readiness, planning, preparation, execution and evaluation for satellite launch and early orbit operations, on-orbit operations and end-of-life retirement/disposal
Analyze activities associated with both ground operational systems and spacecraft operational systems
Issue commands, directives and other instructions to fixed, deployable and mobile tracking stations
Support user and customer interface meetings, exercises and rehearsals
Function as a Satellite Vehicle Specialist and support system readiness, planning, preparation, execution and evaluation for satellite launch and early orbit operations, on-orbit operations and end-of-life retirement and disposal
Perform mission and pre-pass planning, scheduling, data trending and analysis, real-time operations, and spacecraft anomaly resolution
Work a 12-hour rotating shift schedule
Minimum Qualifications:
Currently possess an active DoD Top Secret Security Clearance and obtain SCI Eligibility prior to start
Associates degree in a technical field, or equivalent experience
U.S. citizenship
Desired Background:
Ability to quickly connect in-person and in writing, and to actively listen and perceive the needs, values or opinions of others
Demonstrated leadership accomplishments professionally and personally
Proactivity in identifying and addressing challenges to include innovations that result in positive organizational impact
Experience with PERL, C#, C, C++ or other languages
Experience with operations, intel or IT
EDUCATION/CERTIFICATION: Associates degree in a technical field, or equivalent experience
Travel: N/A
Security Clearance: U.S. Citizen, Top Secret Security Clearance and obtain SCI Eligibility prior to start
$52k-76k yearly est. 11d ago
Operations Specialist
Aldridge Pite LLP 3.8
Operations internship job in New Mexico
Purpose The Operations Specialist III intake position will have the responsibility of efficiently processing, setting up, ordering title, and sending FDCPA letters on foreclosure, claim and delivery, eviction, national foreclosure, and other default related referrals. These tasks must be executed with utmost precision and within the client's specified SLAs. This position will also serve as a crucial escalation point for the National Intake Team in resolving complex impediment issues to advance files forward.
Specific Duties, Activities and Responsibilities
On-board client referrals
Resolve complex impediment issues
Serve as the point of contact for escalations and experience knowledge
Prepare all foreclosure FDCPA Letters
Perform data entry and interpret data
Retrieve, upload, and review mortgage documents
Understand judicial and non-judicial foreclosure setup requirements
Review the payment history of the loan from the servicer
Order Title Searches and monitor for receipt
Review and prepare Demand/Breach letters
Communicate with clients via email and clients systems
Provide assistance with other duties and special projects as needed.
Job Requirements
Bachelor's Degree Required
5+ years of Default/Foreclosure/Title knowledge Required
BKFS, Tempo and, Equator experience highly preferred
Proficiency with Excel and other Microsoft Office products
Ability to manage and prioritize large caseload
Ability to type at least 60 WPM
General Competency Factors
Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet.
Must possess strong written and verbal communications skills.
Must provide excellent customer service to internal and external customers
Identifies and solves issues in a timely manner.
Must be a team player and willing to help others in their department whenever necessary.
Must be extremely organized and be able to multi-task.
Conscientious with respect to work completion, deadlines, time management and attendance.
Takes initiative in face of obstacles and identifies what needs to be done and takes action.
Demonstrates commitment to Firm's vision, mission, and core values.
Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
Develops professional relationships and builds rapport with others.
Overall good work ethic and willingness to adapt to change.
$43k-64k yearly est. 8d ago
Operations Associate - Santa Fe Place
Jc Penney 4.3
Operations internship job in Santa Fe, NM
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
* Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
* Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
* Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
* Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
* Backroom standards: You keep the stockroom safe, clean, and organized .
* Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
* Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
* Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Core Competencies & Accomplisments:
* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
* Work experience- 1-2 years retail experience
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $15.00/Hr -USD $18.75/Hr.
$15-18.8 hourly 60d+ ago
Quality Operations Specialist
Welbehealth
Operations internship job in Santa Fe, NM
WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits
**Essential Job Duties:**
+ Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities
+ Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures
+ Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms
+ Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations
+ Assist with auditing and ensuring timely completion of all regulatory requirements
+ Gather universe data elements for PACE and mock audits, and support data requests during audits
+ Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed
**Job Requirements:**
+ Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted
+ Minimum of two (2) years of work experience in QI in a healthcare setting
+ Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired
+ Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets
+ Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience
+ Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations
**Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
+ Standard business working hours
+ Full medical, dental, and vision insurance, beginning day one
+ Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
+ And additional benefits
Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$68,640-$89,535 USD
**COVID-19 Vaccination Policy**
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
**Our Commitment to Diversity, Equity and Inclusion**
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
**Beware of Scams**
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
$68.6k-89.5k yearly Easy Apply 7d ago
Intern, Business Graduate Year Round - Mission Services Talent Acquisition Team (MSTAT), Onsite
Sandia Corporation 4.6
Operations internship job in Albuquerque, NM
What Your Job Will Be Like The Mission Services Talent Acquisition Team (MSTAT) is seeking a Graduate Student Intern to support various business operations at the Lab. MSTAT is active in identifying candidates with relevant academic and work experience in an effort to provide valuable internships, build a pipeline for possible future regular employment, and to meet near-term project deliverables. Candidates are expected to team with others to support Sandia's mission by adding value, improving operations, offering innovative solutions and appropriately managing risk for the corporation.
On any given day, you may be called on to:
* Prepare financial plans, monitor implementation of financial policies, prepare regular and special-purpose reports, maintain historical records, analyze trends, establish cost rates and personnel forecasts, prepare comparative evaluation of actual costs against budgeted funds, and determine rationale for variances between costs and budgets (both direct and indirect).
* Work with technical partners to identify, recommend, and find solutions for their business needs
* Manage a supply chain business need
* Provide assistance in managing project schedules or budget
* Prepare and facilitate various management and customer reviews
* Serve as centralized point of contact to internal and external customers in regard to funds management, SNL contract processes, and Cost Accounting Standards.
Applicants must submit a current copy of their resume to be considered for this position. Resumes should include cumulative GPA's for all degrees, area of study, and expected graduation date. List any academic awards, relevant work experience related to your degree, certifications received, demonstrated leadership, community involvement, and prior relationship with a national laboratory or with DOE on the resume.
Candidates applying on this requisition may be interviewed or hired into one of several organizations at Sandia National Laboratories.
Salary Range
At Sandia, we value the important work done by our interns and its contribution to National Security. Because of this, our interns earn competitive pay rates. Our pay structure is based on earned credit hours, classification, and degree level. Your pay rate will be determined during the hire process and included in your offer package. You can view the Intern Pay Rate chart here.
Qualifications We Require
You bring the confidence and skills to be eligible for the job by meeting these minimum requirements:
* Earned bachelor's degree
* Currently attending and enrolled full time in a related accredited graduate program
* Minimum cumulative GPA of 3.0/4.0
* Ability to work up to 30 hours per week during the academic year, and up to 40 hours per week during the summer
* Ability to secure and maintain a U.S. security clearance which requires U.S. citizenship
Qualifications We Desire
* Customer service experience
* Experience working in a business area such as: Budgeting, Accounting, Project Management, Audit, or Supply chain
* Demonstrated leadership outside of academics, including student organizations and community service
Posting Duration
This posting will be open for application submissions for a minimum of seven (7) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.
About Our Team
The Supply Chain, Integrated Business and Project Services, and Finance and Accounting Centers enable mission success through strategic partnerships, business stewardship, and value-added, agile solutions. We provide financial stewardship of entrusted taxpayer funds through implementation of best practices in financial business operations and internal control policies and procedures.
About Sandia
Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:
* Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
* Extraordinary co-workers
* Some of the best tools, equipment, and research facilities in the world
* Career advancement and enrichment opportunities
* Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
* Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*
World-changing technologies. Life-changing careers. Learn more about Sandia at: *********************
* These benefits vary by job classification.
Security Clearance
Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.
Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.
EEO
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.
NNSA Requirements for MedPEDs
If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.
If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.
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$41k-53k yearly est. 42d ago
Legal Operations Administrator
Sumitomo Pharma 4.6
Operations internship job in Santa Fe, NM
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn.
We are currently seeking a dynamic individual who will serve as administrative support to the Legal Department, responsible for performing legal administration activities, supporting process improvements, and identifying operational efficiency opportunities across the legal function. This role is essential in ensuring the department operates with optimal effectiveness, aligning with the broader goals of the organization.
**Job Duties and Responsibilities**
_Process Improvement & Operational Efficiency_
+ Identify, design, and implement scalable legal processes and workflows to improve efficiency and reduce risk.
+ Support all aspects of setting up and maintaining purchase orders.
+ Support work orders and invoicing under intercompany and external vendor agreements.
+ Obtain and submit accruals from external vendors in compliance with applicable laws.
+ Support Chief Legal Officer's direct reports with meeting scheduling and expense reports.
+ Review and distribute mail in compliance with company data retention schedule.
+ Manage Legal Teams channel and filing site in compliance with company data retention schedule, and to ensure consistent organizational structure and efficient access to information.
_Project & Vendor Management_
+ Support legal department projects and initiatives (e.g., system/process implementations, restructuring activities), including timelines, deliverables, and stakeholder communications.
+ Retrieve contracts from and uploading contracts to ECMS (CLM).
+ Oversee relationships with external counsel and legal vendors, including ensuring engagement letters are in place and on file, and POs in place.
+ Monitor legal spend and support budgeting, forecasting, and cost-saving initiatives.
_Compliance & Governance_
+ Support corporate governance activities, including board documentation, policy development, regulatory filings, and entity restructuring.
+ Ensure legal operations align with pharmaceutical compliance standards and industry regulations.
_Team Collaboration & Communication_
+ Act as a liaison between legal and other departments to ensure seamless legal service delivery.
+ Support preparation of PowerPoint presentations.
**Key Competencies**
+ Experience supporting legal teams in a regulated industry.
+ Ability to manage multiple priorities in a fast-paced environment.
+ Strategic thinker with a continuous improvement mindset.
+ Comfortable working with senior leadership and cross-functional teams.
**Education and Experience**
+ Bachelor's degree required; paralegal certification preferred.
+ 3-5 years of experience in legal administration with some operational experience
+ Demonstrated experience in process improvement, project management, and cross-functional collaboration.
+ Proficiency in legal tech platforms (e.g., CLM (ECMS/iCertis), e-billing, Oracle, SAP, Workday, PowerPoint, Word, Excel) preferred.
+ Excellent organizational, analytical, and communication skills.
The base salary range for this role is $62,600 to $78,200. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, overtime, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes up to 120 hours of vacation per year, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter and access to our service recognition program. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
**Confidential Data** : All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential.
**Compliance** : Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Mental/Physical Requirements** : Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.
**Sumitomo Pharma America (SMPA)** **is an Equal Employment Opportunity (EEO) employer**
Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn.
Sumitomo Pharma America (SMPA) endeavors to make its application process accessible to all. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SMPA at **********************************************
This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
At Sumitomo Pharma America, our work is guided by the Sumitomo Pharma mission, vision and values, which tie closely to our company's cultural pillars.
**Our** **Mission**
_To broadly contribute to society through value creation based on innovative research and development activities for the betterment of healthcare and fuller lives of people_ _worldwide_
**Our** **Vision**
_For Longer and Healthier Lives, we unlock the future with cutting edge technology and_ _ideas_
Join us as a **Global Labeling Operations Manager** , where you'll work alongside a large, dedicated client team to drive impactful labeling operations across global markets. In this role, you will oversee end-to-end labeling operations across multiple markets, for Foundational (US, EU, CH, DE, AU) and non-US/Central EU markets, ensuring compliance with global regulatory requirements and supporting cross-functional teams in delivering accurate, timely, and high-quality labeling updates.
This is a unique opportunity to work on diverse programs, including pandemic products and flu campaigns, while contributing to the governance, compliance, and strategy of global labeling.
Key Responsibilities:
- Manage internal global labeling and drug safety activities and coordinate bi-weekly updates with leadership.
- Coordinate readability testing (planning, team review, and communications)
- Oversee translations for foundational markets (EU, CH, DE).
- Coordinate and upload CH labels to AIPS; submit approved labels to external platforms (HA, ePIL).
- Upload approved labels to internal systems (Documentum, Weblabel, intranet).
- Manage linguistic reviews and dispatch CCDS, foundational labels, and multi-market manuscripts to stakeholders.
- Lead impact assessments for technical and global labeling changes across dependent markets.
- Perform data entry in Trackwise/Veeva and prepare annual labeling reports.
- Review and update submission content plans; prepare change control documentation for CCDS-driven changes.
- Prepare and manage Structured Product Labeling (SPL).
- Support advertising and promotional and marketing material reviews, educational materials, and social media compliance.
- Ensure compliance with country-specific regulatory requirements.
- Act as key partner to GRA Regions, Regulatory CMC and Supply Chain.
Qualifications:
- University degree in Life Sciences, Chemistry, Engineering, or related pharmaceutical field; advanced degree (MSc, PhD, PharmD) preferred.
- Minimum 5 years of biotech/pharma industry experience, including 2+ years in labeling/regulatory operations with global responsibility.
- Experience leading teams in a matrix organization.
- Strong knowledge of US, EU, DE, CH, AU regulatory labeling lifecycle management.
- Experience with flu campaigns, pandemic products, and direct-to-consumer advertising.
- Familiarity with RIMS (e.g., Veeva RIMS), eDMS (e.g., Veeva), Apollo, Docubridge, Trackwise, and other regulatory systems.
- Proficiency in Microsoft Office, SharePoint, Adobe Acrobat, TVT, PromoMats, GLAMS.
Competencies:
- Deep understanding of regulatory requirements for drug development, global labeling, and post-marketing.
- Strong problem-solving skills with the ability to analyze risk and recommend solutions.
- Effective communicator, able to explain complex concepts and influence cross-functional colleagues.
- Excellent organizational skills with attention to detail and strategic thinking.
- Ability to thrive in complex, matrixed, and cross-cultural environments.
- Fluency in English (verbal and written); additional languages a plus.
Why Join Us:
- Work on impactful global programs that directly support patient safety and regulatory compliance.
- Collaborate with a diverse, international team across multiple therapeutic areas.
- Gain exposure to advanced regulatory systems and global labeling strategies.
- Competitive compensation, benefits, and opportunities for career growth.
If you're passionate about global labeling operations and ready to make a difference in patient safety worldwide, we'd love to hear from you.
\#LI-LB1
\#LI-REMOTE
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$71k-88k yearly est. 39d ago
Senior Coordinator Complaint Appeals Operations
CVS Health 4.6
Operations internship job in Homestead, NM
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Responsible for managing to resolution appeal scenarios for all products, which contain multiple issues and may require coordination of responses from multiple business units. Appeals are typically more complex and may require outreach and deviation from standard processes to complete. May have contact with outside plan sponsors or regulators.
- Research and resolves incoming electronic appeals as appropriate as a "single-point-of-contact" based on type of appeal.
- Can identify and reroute inappropriate work items that do not meet complaint/appeal criteria as well as identify trends in misrouted work.
- Assemble all data used in making denial determinations and can act as subject matter expert with regards to unit workflows, fiduciary responsibility and appeals processes and procedures.
- Research standard plan design, certification of coverage and potential contractual deviations to determine the accuracy and appropriateness of a benefit/administrative denial.
- Can review a clinical determination and understand rationale for decision.
- Able to research claim processing logic and various systems to verify accuracy of claim payment, member eligibility data, billing/payment status, and prior to initiation of the appeal process.
- Serves as point person for newer staff in answering questions associated with claims/customer service systems and products. Educates team mates as well as other areas on all components within member or provider/practitioner complaints/appeals for all products and services.
- Coordinates efforts both internally and across departments to successfully resolve claims research, SPD/COC interpretation, letter content, state, or federal regulatory language, triaging of complaint/appeal issues, and similar situations requiring a higher level of expertise.
- Identifies trends and emerging issues and reports on and gives input on potential solutions.
- Delivers internal quality reviews, provides appropriate support in third party audits, customer meetings, regulatory meetings and consultant meetings when required.
- Understands and can respond to Executive complaints and appeals, Department of Insurance, Department of Health, or Attorney General complaints or appeals on behalf of members or providers as assigned.
**Required Qualifications:**
- 1 years' experience in reading or researching benefit language in SPDs or COCs
- Demonstrated ability to handle multiple assignments competently, accurately and efficiently.
- Excellent verbal and written communication skills.
- Computer navigation ability and ability to multitask.
- Excellent customer service skills.
- Strong Leadership skills
- Experience documenting workflows and reengineering efforts.
**Preferred Qualifications:**
- 1 years of experience in research and analysis of claim processing.
- 1-2 years Medicare part C Appeals experience.
**Education:**
- High School Diploma
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$18.50 - $35.29
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 01/23/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
$18.5-35.3 hourly 5d ago
Quality Operations Specialist III
Curia
Operations internship job in Albuquerque, NM
Quality Operations Specialist III in Albuquerque, NM
Build your future at Curia, where our work has the power to save lives
Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives.
We proudly offer
Generous benefit options (eligible first day of employment)
Paid training, vacation and holidays (vacation accrual begins on first day of employment)
Career advancement opportunities
Education reimbursement
401K program with matching contributions
Learning platform
And more!
Summary
The Quality Operations Specialist III is an essential part of the Quality Operations team and is responsible for QA oversight, review, and quality approval of large-scale expansion project deliverables. This role supports QA activities related to equipment, facilities, processes, computerized systems, and manufacturing projects, including facility expansion and new line installations, as well as commercial manufacturing operations.
The role provides clear guidance on quality requirements consistent with cGMPs, regulatory expectations, and industry best practices, ensuring objectives are met within timeline constraints. Additionally, this position helps establish and maintain cross-departmental relationships to enhance overall compliance and efficiency. The Specialist III supports facilities, validation, manufacturing, and engineering activities while providing QA input and guidance for the review and approval of regulated, controlled documents, including but not limited to SOPs, validation protocols, commissioning documents, deviations, change controls, work orders, and Validation Master Plans.
Responsibilities
Serve as a quality resource and approving authority in support of validation, change control, work orders, and other related documents as the quality approver. Support departmental strategic goals to assure the highest quality standards and regulatory compliance.
Provide quality compliance direction for validation and manufacturing activities. Serve as the quality liaison by providing compliance requirements for new product opportunities, including new equipment and technology.
Direct process improvements and goals for Curia using current regulations and demonstrated best practices. Serve as a quality liaison between the site and customers or regulatory agencies during facility audits/inspections.
Support effective and efficient continuous quality and cost improvement efforts.
Read/interpret SOPs to ensure compliance
Maintain up to date trainings
Other duties as assigned
Qualifications
Bachelor's degree (BS or BA) in a scientific or related field from a four-year accredited college or university
Minimum of five (5) years of progressively increasing responsibility in the pharmaceutical or biologics industry, with experience in validation activities, regulatory compliance, and/or quality. Must also have relevant experience in change control, deviations, and CAPA
Demonstrated understanding of laboratory, manufacturing, packaging, regulatory affairs, compliance, and quality assurance requirements for biological and aseptic drug product manufacturing
Experience working with third-party contract manufacturing in the pharmaceutical industry, strong preferred
Supervisory Responsibilities
This role does not have supervisory responsibilities, yet it may involve mentoring, guiding, and advising.
Other Skills and Abilities
Provides guidance and mentorship to team members
Fosters a collaborative and positive work environment
Champions change
Promotes a safe and healthy work environment by actively identifying and addressing potential hazards, following established safety protocols, participating in safety training programs, and fostering a culture of awareness and responsibility among team members.
Demonstrates strong attention to detail
Provide quality oversight and approval related to validation of processes, utilities, facilities, and equipment. Provide quality validation oversight to facility, utility, and equipment upgrades.
Provide review and approval for qualification, validation, re-qualification, and re-validation documents for equipment and manufacturing process protocols, deviations, and final report.
Collaborate with validations and project teams on the coordination and prioritization of validation activities.
Provide QA oversight of the writing, updating, and maintaining of pertinent validation master plans for the facility.
Provide QA oversight for the writing, updating, and maintaining of pertinent validation technical packages for product submissions.
Communicate with clients regarding changes to facilities, processes, and procedures.
Provide plant management with data and information appropriate to reduce the potential for regulatory action and assist in Curia productivity management.
Keep plant management advised concerning agency, customer, and internal audit compliance commitments.
Provide training and technical expertise on quality systems, especially related to facilities, validation, engineering and cGMPs
Other Qualifications:
Must pass a background check
Must pass a drug screen
May be required to pass Occupational Health Screening
Education, experience, location and tenure may be considered along with internal equity when job offers are extended.
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral.
All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer.
#LI-MM2
$45k-71k yearly est. Auto-Apply 60d+ ago
Warehouse Operator Specialist
DSV Road Transport 4.5
Operations internship job in Rio Rancho, NM
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Rio Rancho, 4100 Sara Road
Division: Solutions
Job Posting Title: Warehouse Operator Specialist
Time Type: Full Time
POSITION SUMMARY
The Team Lead has general responsibility for coordinating and overseeing all operational activities, which they are assigned to daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Training Responsibilities:
* Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands
* Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control
* Will assist in forklift operation and certification for new and existing associates
Shipping/Receiving Responsibilities:
* Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
* Efficiently and accurately load orders according to the appropriate doors and trailers.
* All shipping/receiving/picking functions will be processed as defined by the Standard Operating Procedures.
* Research discrepancies that may occur in the shipping and receiving process.
Customer Service:
* Responsible for always conducting yourself in a professional manner in appearance and communications.
* May communicate with customers telephonically, electronically, or in person.
* Prepare required activity reports accurately and efficiently for site management.
Quality Control Responsibilities:
* The quality control functions include but are not limited to using the appropriate documentation to ensure all product and/or orders are received or shipped correctly, and accurately picked
* Will verify products and/or orders meet quality standards, including reporting any damages or discrepancies. Will stack, package, shrink wrap, and label product(s)
* All quality control functions will be processed as defined by the Standard Operating Procedures.
* Reports inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
* Participates in quality meetings.
Safety, Housekeeping, and Compliance:
* Knowledgeable and complies with relevant ISO standards that impact this position, department, and company.
* Responsible for executing all safety protocols.
* Will accomplish all job tasks in a manner that promotes safety
* Responsible for cleanliness of warehouse
* Maintain a clean, neat, orderly work area, and assist in security of the warehouse
* Will comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/ MSDS Standards
* Participates in safety meetings.
Labor Management:
* Direct the operations of the warehouse work team to achieve prescribed objectives.
* Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours.
* Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
* Participate in establishing work schedules.
* Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly.
* Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.
Responsibility and Authority:
* Participates in department meetings.
* Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system; to identify and record any problems relating to the product, process, and quality system; to initiate, recommend, or provide solutions through designated channels.
* All non-conformities are to be immediately brought to the attention of the Quality Department
Equipment Operation:
* In performing assigned duties, the equipment used can include but is not limited to:
o sit-down, stand-up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack.
* Associates are responsible for the upkeep of equipment and reporting of equipment problems.
* On a daily basis, associates will inspect and perform minor maintenance on the forklift or other equipment.
* Associates will operate all equipment in a safe and efficient manner following prescribed work methods.
* Associates must maintain an active forklift certification.
Maintenance:
* Perform or assist in building, grounds, and equipment maintenance as assigned.
OTHER DUTIES
* Operations Team Lead may perform other clerical and administrative tasks as guided by site management to include, but not limited to answering telephones, scheduling, appointments, greeting visitors, filing and record keeping.
* Willing to work evenings and weekends as needed.
* Work overtime as dictated by business whether mandatory or voluntary
* Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
* None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
* Must have a high school diploma or general education degree (GED).
* 1 year experience working in a logistics/distribution/relevant environment.
* Able to operate MHE.
* Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Certificates, Licenses, Registrations or Professional Designations
* Satisfactory completion of a forklift training program
SKILLS, KNOWLEDGE, AND ABILITIES
Computer Skills
* Basic computer skills
* RF Scanners
* WMS functions
Language Skills
* English (reading, writing, verbal)
Mathematical Skills
* Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner.
* Ability to perform duties with minimal supervision or guidance.
* Ability to communicate effectively and respectfully with all levels of the organization
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PREFERRED QUALIFICATIONS
* 2-4 years' experience working in a warehouse/logistics/distribution environment
* 2-4 years proven forklift experience
* Current or prior MHE certification
PHYSICAL DEMANDS
Occasionally
* Hand & Finger manipulation, Sitting, Handling product and/or packaging materials
Frequently
* Bending
Constantly
* Walking and Standing
Ability to Lift/Carry and Push/Pull
* 21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The position would be Wednesday, Thursday, Friday, and every other Saturday. 7pm - 7am.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$45k-71k yearly est. 36d ago
NSIP Masters Intern - Artificial Intelligence & Data Analytics
Pacific Northwest National Laboratory 4.5
Operations internship job in Santa Fe, NM
At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our Science & Technology directorates include National Security, Earth and Biological Sciences, Physical and Computational Sciences, and Energy and Environment. In addition, we have an Environmental Molecular Sciences Laboratory, a Department of Energy, Office of Science user facility housed on the PNNL campus.
The AI and Data Analytics (AIDA) Division, part of the National Security Directorate, combines profound domain expertise and creative integration of advanced hardware and software to deliver computational solutions that address complex data and analytic challenges. Working in multidisciplinary teams, we connect foundational research to engineering to operations, providing the tools to innovate quickly and field results faster. Our strengths are integrated across the data analytics lifecycle, from data acquisition and management to analysis and decision support.
Read more about the AIDA division at ******************************************
We welcome qualified individuals to express interest in this position. All candidates who meet the minimum qualifications are encouraged to apply.
**Responsibilities**
PNNL is seeking Masters students for assignments within the National Security Internship Program (NSIP). The AI and Data Analytics Division is looking for individuals who have a passion for solving critical national challenges using advanced computational, statistical, and mathematical techniques. The intern will be given an opportunity to be presented with complex problems in national security, energy, and science; apply cutting-edge research to make our nation safer and stronger; develop complex computer code; develop and participate in cyber competitions; design new visualization; work with big data and optimize solutions in diverse domains.
Participants will be starting in cohort sessions and must be available to start in May or June 2026.
**Diverse Focus Areas:** Your internship can be in one of six technical groups.
+ **Math, Stats, and Data Science:** We employ powerful tools and techniques, such as mathematical modeling and computational statistics, graph and game theory, network science, and uncertainty quantification to solve complex problems in a variety of domains.
Disciplines: Applied Mathematics, Machine Learning, Statistics, Operations Research
+ **Applied AI Systems:** We develop hardened and robust models to distill large, fast, distributed, and messy data into knowledge to support decision processes in operational environments on sponsor systems.
Disciplines: Artificial Intelligence, Applied Machine Learning, Data Science, Deep Learning, Computer Vision, Geospatial Intelligence, and Natural Language Processing
+ **Foundational Data Science:** We conceptualize and develop fundamentally new algorithms and tools to address unresolved challenges in distilling large, fast, distributed, and messy data into knowledge to support sponsors' decision processes.
Disciplines: Artificial Intelligence, Applied Machine Learning, Data Science, Deep Learning, Computer Vision, Geospatial Intelligence, and Natural Language Processing
+ **Software Engineering & Architectures:** We develop high-quality, scalable, cloud-first solutions for tackling large data pipelines and analytics that are delivered to operational sponsor environments. We use industry best practices for professional software development using Agile development practices, code reviews, automated testing, and CI/CD pipelines.
Disciplines: Cloud Engineering, Large-Scale Data Engineering, Scalable Machine Learning/Artificial Intelligence, DevSecOps, Automated Testing, Software Engineering
+ **Human Centered Computing:** We combine innovative interactive visualizations with advanced automated data analysis techniques to enable users to gain deeper insights from their data. Make complex data useful through skillful visual design, compelling human computer interaction, sound analytic methods, and solid engineering.
Disciplines: Data Science, Human-Computer Interaction, User Experience, Software Engineering, Natural Language Processing, Graph Analytics and Data Visualization
+ **Operational Readiness & Enablement:** We develop high-quality, scalable, cloud-first solutions for tackling large data pipelines and analytics that are delivered to operational sponsor environments. We use industry best practices for professional software development using agile development practices, code reviews, automated testing, and CI/CD pipelines.
Disciplines: Cloud computing, DevSecOps, software testing, data and AI engineering, project management.
Positions are available in Richland, Seattle, WA and internships may be supported remotely or on-campus at one of these locations, based on business need.
******HOW TO APPLY******
To have a complete application package, the (2) listed items below are required and must be uploaded correctly per the steps below for consideration:
**Step 1:** Upload Resume or CV in "Resume" section only (note: If applying to multiple positions, the most recent resume uploaded will be used for all positions an applicant applies to).
**Step 2:** Upload a Cover Letter separately in "Additional Documents" section of the application titled "AIDA - Summer 2026 NSIP Cover Letter".
Cover letter should include: Statement of interest, reference relevant college courses, and relevant experience that may include extracurricular activities that have prepared you for this career.
If any of the components (resume and cover letter) are not uploaded per the instructions above, applications will be rejected and will no longer be considered. Electronic applications will be accepted until 4:00 p.m. (PST) on the posting close date.
**Qualifications**
Minimum Qualifications:
+ Candidates must be matriculated/enrolled in a Master's program at an accredited college or university.
+ Minimum GPA of 3.3 is required.
Preferred Qualifications:
+ Disciplines of interest: Applied Mathematics, Mathematics, Statistics, Data Science, Computer Science, Artificial Intelligence, Machine Learning, Software Engineering, Cloud Computing, Cybersecurity, Operations Research, Information Technology, Human-Computer Interaction, User Experience Design, Geospatial Science, Cognitive Science (computational focus), Systems Engineering, Project Management, Management Information Systems.
**Hazardous Working Conditions/Environment**
Not applicable
**Additional Information**
This position involves access to sensitive systems and information. U.S. Citizenship is required. Pacific Northwest National Laboratory is subject to the Department of Energy Unclassified Foreign Visits & Assignments Program site, information, technologies, and equipment access requirements.
**Testing Designated Position**
This is not a Testing Designated Position (TDP).
**About PNNL**
Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!
At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State-the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab's campus is only a 45-minute flight (or ~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs.
**Commitment to Excellence and Equal Employment Opportunity**
Our laboratory is committed to fostering a work environment where all individuals are treated with fairness and respect while solving critical challenges in fundamental sciences, national security, and energy resiliency. We are an Equal Employment Opportunity employer.
Pacific Northwest National Laboratory (PNNL) is an Equal Opportunity Employer. PNNL considers all applicants for employment without regard to race, religion, color, sex, national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws.
We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at **************** .
**Drug Free Workplace**
PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs.
**Security, Credentialing, and Eligibility Requirements**
As a national laboratory, PNNL is responsible for adhering to the Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which require new employees to obtain and maintain a HSPD-12 Personal Identify Verification (PIV) Credential. To obtain this credential, new employees must successfully complete the applicable tier of federal background investigation post hire and receive a favorable federal adjudication. The tier of federal background investigation will be determined by job duties and national security or public trust responsibilities associated with the job. All tiers of investigation include a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.
For foreign national candidates:
If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO) Federal risk determination to maintain employment. Once you meet the three-year residency requirement thereafter, you will be required to obtain a PIV credential to maintain employment. The tier of federal background investigation required to obtain the PIV credential will be determined by job duties at the time you become eligible for the PIV credential.
**Mandatory Requirements**
Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a "country of risk" without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment.
**Rockstar Rewards**
**Regular Hourly:**
Employees are offered an employee assistance program and business travel insurance. Employees are eligible for the company funded pension plan and 401k savings plan, once eligibility requirements are met.
**Temporary Hourly:**
Employees are offered an employee assistance program and business travel insurance.
Click Here For Rockstar Rewards (******************************************
**Notice to Applicants**
PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual's relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules.
As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position.
**Minimum Salary**
USD $20.87/Hr.
**Maximum Salary**
USD $31.30/Hr.
$20.9-31.3 hourly 8d ago
Operations Specialist
University of New Mexico 4.3
Operations internship job in Albuquerque, NM
The Operations Specialist for Academic Facilities & Space Management plays a central role in supporting the planning, coordination, and operational oversight of academic facilities and space across campus. Reporting to the Strategic Support Manager and working within the Academic Resource Management team under the Assistant Vice President for Academic Resource Management, the position serves as a key liaison to Facilities Management, Campus Capital & Space Strategies, Facilities Design & Construction, academic units, and other campus partners. The Operations Specialist manages day-to-day building operations for multiple Provost-assigned teaching facilities, participates in space allocation and planning efforts, and contributes to capital project coordination and strategic initiatives that support the teaching and research mission of the university.
This position requires strong project management skills, excellent communication, and the ability to work collaboratively across diverse units to address facility needs, implement space strategies, and support ongoing campus planning activities.
Duties and Responsibilities
Facility Management
* Serve as the primary building coordinator for Provost-assigned facilities (currently nine major teaching facilities).
* Process, track, and manage facility repair work orders, addressing facility issues in collaboration with UNM Facilities Management.
* Coordinate and support minor capital planning and renewal projects; represent user needs during planning, design, and implementation phases.
* Maintain and update Area Emergency Plans, respond to Fire Marshal inspection findings, participate in the Campus Watch program, and serve as a Zone Captain.
* Manage departmental facility records, databases, and documentation; prepare written reports, correspondence, and materials related to facility operations.
* Maintain communication protocols, phone trees, emergency information, and building access processes (including key requests and related approvals).
* Serve as the Academic Affairs liaison for facility needs across campus, ensuring clear communication and issue resolution.
Space Management
* Oversee and allocate designated academic spaces across campus (e.g., UAEC, Dane Smith Hall, Parish, and other Academic Affairs facilities).
* Conduct facility and space assessments to support strategic space planning and utilization.
* Identify and evaluate space for academic units in response to needs and requests.
* Coordinate and assist in management of space moves, relocations, and space transitions for units within Academic Affairs.
* Serve as the Academic Affairs liaison on all university-wide space management efforts.
Strategic Operations & Project Support (using UNM Operations Specialist Standard Duties)
* Develop project plans to support new or updated policies, programs, processes, and initiatives related to facilities and space management, including set and execute short- and long-term project objectives to support timely, cost-effective completion of facility and space initiatives.
* Coordinate and monitor project implementation to ensure alignment with unit goals, timelines, and operational requirements.
* Set and execute short- and long-term project objectives to support timely, cost-effective completion of facility and space initiatives.
* Research and evaluate best practices to improve facility operations, space utilization, and workflow efficiency; recommend improved procedures or systems.
* Prepare reports and maintain program records and data to support planning, tracking, and operational decision-making.
* Collaborate with faculty, staff, and campus partners to support the implementation of facilities- and space-related policies, projects, and process improvements.
* Oversee assigned operational or programmatic activities within the facilities and space management portfolio.
* Support special projects related to facilities coordination, assessments, space moves, and capital planning.
* Participate in professional development to maintain knowledge of facilities management, space planning, and operational best practices
See the Position Description for additional information.
$38k-47k yearly est. 46d ago
Cust Svc Operations Analyst 2
Public Consulting Group 4.3
Operations internship job in Santa Fe, NM
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** .
This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will interact with customers through the Zendesk support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and timeframes. Our support center empowers best practice education solutions that help schools better meet the needs of struggling students through the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client managers, product leads, and subject matter experts to address and resolve customer matters.
**Duties and Responsibilities:**
+ Support a suite of K12 education software products used by a variety of customers.
+ Provide excellent customer service to all customers.
+ Field incoming help requests from end users via a variety of intakes including live chat.
+ Record variations in observed software functionality compared against documented specifications.
+ Build rapport and elicit problem details from help desk customers.
+ Prioritize and schedule incidents. Escalate incidents (when required) to the appropriately experienced technician.
+ Record, track, and document the Incidents and requests in the ticketing tool. Ensure all successful and unsuccessful decisions made, and actions taken, through to final resolution have been captured in the ticket.
+ Apply appropriate troubleshooting techniques.
+ Access knowledge bases, and frequently asked questions resources to aid in problem resolution.
+ Identify and learn appropriate software used and supported by the organization.
+ Test fixes to ensure problem has been adequately resolved.
+ Perform post-resolution follow-ups to help requests.
+ Evaluate documented resolutions and analyze trends for ways to prevent future problems.
+ Identify and escalate critical incidents.
**Required Skills:**
+ Exceptional written and oral communication skills.
+ Experience supporting front end users.
+ Strong problem/incident documentation skills.
+ Ability to absorb and retain information quickly.
+ Ability to present ideas in user-friendly language.
+ Highly self-motivated and directed.
+ Keen attention to detail.
+ Proven analytical and problem-solving abilities.
+ Ability to effectively prioritize and execute tasks in a rapid paced environment.
**Required Experience:**
+ Associate's or Bachelor's Degree or equivalent experience in a related field (technical support)
+ 3+ years of related work experience in a SaaS support or similar application support environment.
+ Desired: Zendesk, Jira, Chat Support, Experience in K-12 education and special education
**Working Conditions**
+ Desired: Zendesk, Jira, Chat Support, Experience in K-12 education and special education
\#LI
\#LI-KA1
**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.**
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
**As required by applicable law, PCG provides the following reasonable range of compensation for this role: $55,500-$68,400. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.**
PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
**EEO Statement:**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
$55.5k-68.4k yearly 60d+ ago
Operations Specialist, Level 1-4 (Hobbs, NM)
Kinder Morgan 4.8
Operations internship job in Hobbs, NM
Primary Purpose: Responsible for the operation and maintenance of pipelines, compressors and auxiliary equipment, engines, turbines, motors, cooling equipment, pumps, dehydration equipment, process equipment, valves, seals and other related equipment.Essential Duties and Responsibilities:Start, stop, and operate engines/pumps within defined operating parameters.Ensure the cost effective and efficient performance of all engines, pumps, and associated equipment at compressor stations, pipelines, and process plants.Diagnose and repair engines, turbines, pumps, seals, valves and instruments.Install, repair, service, and maintain valves, pipe, pipeline appurtenances, corrosion control protection systems, measurement equipment and storage well equipment.Responsible for the general upkeep and maintenance of all facilities and equipment, including pipeline right-of-way, and gather or storage areas, including but not limited to excavating, repairing, coating and backfilling pipelines, concrete work, painting, building erection, weed control, etc.Maintain, adjust, make minor repairs, and operate equipment (e.g., industrial wheeled tractors, water pumps, air compressors, expanders, coolers, test equipment, vehicles, etc.Represent the Company during contacts with landowner/tenants, public officials/emergency officials and at local meetings. (One Call, Pipeline Groups, Soil Conservation, USFS, etc.) Oversee construction and/or maintenance activities performed by third parties Train and oversee company and third party personnel as required (e.g., personnel in progression, transport drivers, contractors, and visitors) Perform governmental compliance activities (DOT, State Agencies, EPA, USFS, etc.) Perform minor electrical maintenance.Identify and report and correct safety and environmental concerns.Actively participate in safety programs and initiatives.Participate in the development of O&M Procedures, Site Specific Procedures, project scopes and work plans.Complete all applicable documentation and record keeping.Perform all work in compliance with Company standards, procedures, regulatory, and Company tariff requirements Demonstrate performance toward operational excellence.Other duties as assigned
Educational Requirements: High School degree or equivalent Experience / Specific Knowledge:Basic computer skills (knowledge of MS Office, various operating systems, and other company software) Basic math skills (addition, subtraction, multiplication, division, fractions, decimals) Knowledge of operating costs and best practices associated with the equipment in area of responsibility Certifications, Licenses, Registrations: Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers.May be required to achieve and maintain certifications as required to perform job duties and applicable to the job classification Completion of any site specific technical training may be applicable Competencies, Skills, and Abilities:Must respond to, and address, callouts and emergencies during and after regular business hours including after dark hours, which requires carrying a communication device.Good verbal and written communication skills Customer focus Depending upon the location and workload, travel will be required Inspect 3rd party construction as directed Overtime may be required and is anticipated Ability to effectively organize, plan, prioritize, document, and complete work with a minimum of supervision.Ability to work with customers, suppliers, other operations groups, engineering staff, and management Mentor fellow employees when the opportunity presents itself Must be able to work with a team, take direction from supervisors, keep required work schedules, focus attention on details, and follow work rules Working conditions / Physical demands: Must be able to withstand extreme weather conditions Must be able to frequently, enter confined spaces, climb to and work from elevated platforms, excavated areas, ladders, stairwells, walkways, etc Must be able to lift a minimum of 20 pounds in awkward positions, and ability to lift 50 pounds from floor to waist (occasional) May work in low-lit areas Must live within 30 miles of reporting location.
$62k-78k yearly est. 19d ago
Operations Administrator (55951)
First State Community Bank 3.7
Operations internship job in Farmington, NM
Operations Administrator Make a Positive Impact First State Community Bank is seeking a detail oriented, leader with a strong work ethic for an Operations Administrator position. The Operations Administrator is responsible for daily operations, development and implementation of processes for meeting customer service level expectations. They also play an integral role to achieve key strategic direction of the First State Customer Care Center. Responsibilities in Accordance with Our Corporate Values Professionalism Responsible for development of Care Center Specialists through performance management of all identified Key Performance Indicators (KPIs) Regularly works with customer facing departments to create an omni-channel approach that is seamless to the customer experience Accountability Reports Care Center activities and relevant statistical information to First State leadership Assist with the development of call routing and staffing strategy to align Customer Care Center resources with First State goals Initiative Stays closely involved and becomes a master of all communication technology within the Care Center and organization Assists with the implementation of policies and procedures designed to drive efficiency and improve the experience of the Customer Care Center Adaptability Assists team with daily questions regarding internal/external customer, departmental and organizational interactions Find opportunities to keep all team members educated on changing developments throughout the department and organization What You Can Expect Competitive pay and benefits package - with variable compensation program based on team performance 401k with generous employer match benefit Helpful, qualified, and available leadership A caring, stable work environment Qualifications 3 to 5 years of experience in managing and coaching teams in a Call Center environment 3 to 5 years of proven Account Management or Customer Service success focused on shaping the customer experience, customer escalations, and retention practices Flexibility to work any hours/shift to support business needs, which includes evenings and weekends Excellent problem solving and negotiation skills Excellent organizational skills and attention to detail Strong leadership and supervisory skills Strong computer skills and knowledge of basic call center telephone technology Excellent communication skills; both verbal and written Experience with Microsoft Suite, Cisco and Calabrio platforms (Preferred) Proficiency in English
Additional Information
Being a First Stater...
Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.
Do you have what it takes to be a First Stater?
Make a Difference - Apply Now!
First State Bancshares, Inc, is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.