Retail Operations Specialist
Operations Internship Job 6 miles from Plano
A client of The Intersect Group is seeking a Retail Operations Specialist to add to their team. This individual will be providing operational and administrative support for the Regional Operations Manager and Director of Retail.
Responsibilities
Provide guidance, support and conflict resolution to team members, which includes adhering to guidelines, policies and procedures and applicable laws
Build influence and aid in execution of operational excellence for all financial centers and support daily operational needs
Ability to facilitate cross team collaboration, provide feedback, operational and administrative support
Support for creation, modification and ongoing review of processes, procedures and training material for the department that support including operational changes and enhancements
Coordinate operational issues including automation and equipment needs, workflow and transaction integrity
Prepare, maintain and distribute various reports
Open new account and various maintenance functions related to customer onboarding
Ability to multitask and problem solve in a fast-paced environment to accomplish many tasks efficiently and timely.
Basic understanding of consumer solutions and service offerings to answer questions from prospects and customer.
Qualifications
2+ years in Retail Banking, Retail experience preferred
Knowledge of financial center operations, client solutions and client service.
Effective team player with ability to work in a fast-paced, highly collaborative environment.
Ability to effectively multi-task, manage time and competing priorities
Ability to exercise independent judgment, deescalating concerns and implementing creative solutions to complex situations.
Must possess willingness to assume ownership of assigned tasks, demonstrating a sense of urgency and commitment to resolution in an accurate and timely manner
Strong technical proficiency in the use of MS Office, PowerBI, SalesForce, and various data/financial analytic reporting
Exceptional writing, interpersonal and communication skills
Customer Operations Associate
Operations Internship Job 19 miles from Plano
The RB Customer Operations Associate manages all aspects of customer interactions and order processing. This role requires exceptional organizational skills, attention to detail, and the ability to make independent decisions to ensure customer satisfaction. The ideal candidate will excel in our dynamic work environment, embracing opportunities for growth and collaboration with both the creative and production team. They will be dedicated to providing exceptional service to our valued clients, ensuring their needs are met with enthusiasm and professionalism.
Key Responsibilities
Email and Order Management:
Monitor and sort incoming emails, responding to customer inquiries promptly.
Process and track orders, including internet, wholesale, and special requests.
Maintain accurate records in QuickBooks and Shopify, ensuring all order details are up-to-date.
Organize and print reports, enter data into order forms, check order forms, and place orders.
Customer Interaction:
Monitor and manage the customer service email inbox, ensuring all incoming inquiries are promptly categorized, prioritized, and responded to promptly.
Provide excellent customer service, addressing inquiries and resolving issues efficiently.
Communicate with customers and representatives regarding order statuses, payment information, and special requests.
Handle customer inquiries in a timely and professional manner.
Order Execution:
Coordinate the fulfillment process for customer orders, ensuring accuracy and timely delivery.
Prepare and process orders from various platforms such as Faire, Shopify, and email.
Communicate with the art department for custom orders and ensure all necessary materials are available.
Run and organize reports to verify all items are included in orders and manage inventory levels.
Handle special orders, ensuring all details are correctly entered and processed, and invoices are sent and paid before shipment.
Qualifications
Experience: 2 years
Must be able to type
High school diploma or equivalent; additional qualifications are a plus.
Proven customer service experience in a fast-paced environment.
Proficiency in QuickBooks, Shopify, and email management systems.
Strong organizational skills and attention to detail.
Ability to make independent decisions and manage multiple tasks simultaneously.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Ability to work independently and as part of a team.
Daily Task List
Full time, immediate start | M-F in office
Email management
Order processing
Report management
File management
Order execution
Special order management
Customer interaction
Platform monitoring
Final office checks
Preparation for next day
To Apply
Email a resume showing how you meet the basic qualifications to *********************
No phone calls, please.
Import Operations Specialist
Operations Internship Job 19 miles from Plano
At D.B. Group America, we are looking for a dedicated and detail-oriented Import Operations Specialist / Supervisor to join our team. This role requires strong customer service skills and the ability to efficiently manage day-to-day import operations, ensuring seamless coordination and compliance with industry standards.
The ideal candidate will be responsible for monitoring and managing the entire import process, ensuring timely and accurate shipment handling while maintaining the highest quality standards. Our goal is to provide services that exceed customer expectations through operational excellence and proactive problem-solving.
If you thrive in a fast-paced environment and are passionate about delivering outstanding service, we would love to hear from you!
Job Description
Responsible for timely and accurate flow of information and documents for each process, ensuring shipments are picked up and flown as booked from origin around the globe.
Proactively track all the shipments in-transit and update the status to the customers regarding the shipment arrival time, delays, or any transit issues and ensure delivery of freight to customers in a timely manner. Generate the Invoices on time and maintain accurate customer records.
Provide exceptional customer service to both internal and external stakeholders and meet/exceed customer expectations.
Ensure all documentation is done in a timely manner to the customer and/or broker for customs and any discrepancies are handled promptly and accurately.
Ensure adherence to the Company Policies, SOP's and Tariff compliance, along with best practices and efficiencies and maintain accurate data and timely input of data into operating systems (cargowise)
Provide accurate job costing forecast ensuring all payables, receivables and accruals are set and properly managed per company rules and guidelines.
Preparing reports for the branch
Any other duties/projects as and when assigned by the reporting manager as per business requirements.
Skills Required
Bachelor's Degree preferred
Minimum 4 years of experience in the freight forwarding industry with a strong understanding of import and export ocean freight management
Tech-savvy with excellent computer skills; experience with CargoWise is a plus
Strong communication and customer service skills, with the ability to engage effectively with clients and stakeholders
Bilingual proficiency in Spanish is a plus
Exceptional time management and multitasking abilities, capable of handling multiple priorities in a fast-paced environment
Proactive and solution-oriented, able to manage high-pressure situations, tight deadlines, and unexpected challenges with confidence
Self-motivated and independent, yet a strong team player who thrives in a collaborative setting
Operations Analyst
Operations Internship Job 19 miles from Plano
A well-known investment firm is seeking an Operations Analyst to join its Asset and Wealth Management team in Dallas ASAP, on a Temp-Hire basis.
The Operations Analyst will support portfolio managers, client relationship professionals, and sales teams by ensuring timely and accurate client account information and by managing operational risks associated with portfolios. The role requires collaboration with both internal teams and external stakeholders to ensure the successful execution of new clients, products, strategies, and system architecture. A key focus of the position is enhancing the client experience and maintaining strong client relationships.
Responsibilities:
Take ownership of client accounts from an operations perspective, ensuring that all relevant events and issues are coordinated across various teams and business partners.
Act as a central point of contact for all operational aspects of client accounts.
Work with clients' appointed counterparties (e.g., custodians, prime brokers) to ensure smooth connectivity and address service requests.
Interpret and define operational client needs based on legal documentation and business requirements for account events.
Manage and verify controls and sign-offs, both internally and externally.
Ensure the accuracy of accounting data and maintain accounting policy oversight to support a controlled investment management environment.
Proactively identify and resolve operational issues before they affect clients.
Review account-level metrics such as cash and position reconciliations, daily corporate actions, NAV reconciliations, failing trades, and reporting deliverables.
Contribute to navigating evolving financial regulations and help develop technological solutions to improve operational architecture.
Apply process improvement methodologies to implement strategies and tactical solutions.
Qualifications:
Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint.
Strong collaboration and team-oriented approach with the ability to build consensus.
Excellent communication and interpersonal skills, both written and verbal.
1-2 years of experience in Operations and/or the Financial Services industry.
Ability to collaborate across product groups, regions, and functional areas.
Attention to detail and capacity to meet tight deadlines under pressure while providing practical solutions.
A focus on risk management.
Please submit your resume for immediate consideration.
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
Bilingual (Spanish) Automotive Operational Improvement Specialist
Operations Internship Job 19 miles from Plano
:
Whitetail Advisors is a "virtual firm" of consulting professionals available to larger firms on a subcontract basis. Initially focused on Aviation and Aerospace, the company now serves various sectors including Manufacturing, Transportation, Energy, Healthcare, and more. Whitetail Advisors collaborates with Partners at larger firms to provide expertise and consulting services for impactful results.
WE ARE DEVELOPING A BENCH OF CANDIDATES FOR OUR CLIENT TO WORK AS 1099 CONSULTANTS ON PROJECTS IN 2025. WE ARE SCREENING, QUALIFYING AND SUBMITTING CANDIDATES TO OUR CLIENT. THEY WILL BE LETTING US KNOW AS OPPORTUNITIES BECOME AVAILABLE.
Role Description
This is a contract role for project work with a large firm that we work with. As an Operational Improvement Specialist, you will work with project teams serving a client in the automotive industry.
The Specialist will be responsible for implementing operational improvement strategies, leveraging methodologies such as Lean Six Sigma (LSS), Kaizen, Value Stream Mapping (VSM), Failure Modes and Effects Analysis (FMEA), Gemba Walks, and the Kanban System. Candidates should have sub-domain expertise in areas such as injection molding, die casting, machining, stamping, forging, or assembly.
This role will focus on 2-3 week on-site manufacturing process improvement projects with several of our client's suppliers throughout 2025. Projects will take place in both Mexico and the US, with an on-site presence required during project execution.
Qualifications
Fluency in Spanish and English (reading, writing, and speaking)
Expertise in operational improvement methodologies such as Lean Six Sigma (LSS), Kaizen, Value Stream Mapping (VSM), Failure Modes and Effects Analysis (FMEA), Gemba Walks, and the Kanban System
Projects will focus on any of several sub-domains in automotive manufacturing, including, injection molding, die casting, machining, stamping, forging, and assembly. It is not expected that you have expertise in all of these, but we are looking for candidates that have deep expertise in one or more.
Demonstrated success in improving manufacturing efficiency, reducing waste, and increasing quality in discrete manufacturing industries
Proficiency in data analysis tools and software for process optimization
Strong communication and facilitation skills to work effectively with cross-functional teams
Availability to travel and work on-site at manufacturing facilities in Mexico and the US
Bachelor's degree in Industrial Engineering, Manufacturing, Operations Management, or a related field
5-10+ years of direct experience in automotive manufacturing
Senior Operational Risk Associate
Operations Internship Job 19 miles from Plano
Senior Operational Risk AssociateDallas, United States of America
The Sr. Associate, Operational Risk is responsible for the strategic development, implementation, and effective execution of the Operational Risk (OR) program, the key program elements of which cover: internal loss, external loss, risk assessment, business impact assessments, KRIs, scenario analysis / stress testing, training, awareness, and communication, issues and remediation planning, tracking, MIS and reporting, testing, compliance, and monitoring.
Ensures adherence to the policies and procedures established by the company.
Manages policy, standard definition and monitoring of policy, standard implementation, ensuring harmonization and consistency of risk policies.
Monitors and manages risk/exposure and compliance with the company's policies.
Identifies, manages and reports on the company's risk areas.
Evaluates the adequacy and effectiveness of data, document retention, and monitors systems.
Analyzes, measures performance, monitors trends, defines limits according for Corporate Banking Op Risk exposures in accordance to Risk Appetite.
Assist in the ongoing oversight of Corporate Banking Operational Risk (OR) Framework in support of the first line of defense.
Contributes to escalation, reporting, communication to Risk Governance Forums.
Helps drive culture of risk awareness.
Participates in the creation and delivery of OR business-tailored training.
Supports the creation, management and development of OR program strategy, policies and models within the Corporate Banking Business.
Qualifications:
Education: Bachelor's Degree in Business, Finance, Management, or equivalent field or equivalent work experience.
Work Experience: 9+ years in Risk Management in Banking or Financial Services.
Strong operational risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment.
Knowledge of workflow/processes and risks/controls, including (if applicable): origination, underwriting, servicing, and collections/workout.
Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense.
Advanced operational risk, process, and control validation and/or assessment skills.
Ability to direct, train and guide peers, subordinates and management.
Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed.
Ability to adjust to new developments/changing circumstances.
Ability to convey a sense of urgency and drive issues/projects to closure.
Ability to effectively interact with the market, executive management and vendors.
Ability to adapt and adjust to multiple demands and competing priorities.
EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Primary Location: Dallas, TX, Dallas
Other Locations: Texas-Dallas,Massachusetts-Boston
Salary: $93,750 - $165,000/year
Field Operations Advisor
Operations Internship Job 19 miles from Plano
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
Responsible for successful training, management, and transition of newly acquired, company owned distributorship. May serve in multiple capacities while transitioning from an independent distributorship to IOT. This could include any job role within the Distributorship.
Job Components:
Audit dealer consignment for accuracy and age tolerances
Coordinate with buy/sell owners to set transfer expectations
Count, reconcile all inventory locations (consignment, warehouse, trucks, storefronts)
Understand the Sales & Purchase agreement to properly value acquisition assets
Run necessary database queries to clean up data and merge/transfer databases to the new distributor point of sale (currently Jericho).
Accountable for the P&L and budget performance for the operations of newly acquired IOT distributorships. (Was previously the primary responsibility)
Be knowledgeable in training Distributorship personnel in all areas of operations, including all warehouse, office, and route management functions.
When needed, to perform in any role within the operation as directed.
Identifying best practices and processes, building out training and documentation for use in all of our operations.
Provide on-going feedback for continuous process improvement
Carry out Enterprise tests as needed.
Support Enterprise initiatives from other business units as well as IOT.
Qualifications:
Minimum of 5 years proven managerial experience is required
Previous experience in a Warehouse or Distribution environment a plus
Computer skills including Word, Excel and Microsoft Access preferred
Knowledge of battery or automotive systems a plus
Fosters teamwork - Interest, skill and success in getting groups to learn to work together cooperatively.
Strong Communication - both oral and written
Detail oriented - Pays careful attention to details.
Interpersonal awareness - Notice, interpret and anticipate others' concerns and feelings
Plans and organizes - Lays out tasks in a logical and orderly sequence. Establishes and follows through on priorities.
Results oriented - Is intent upon achieving practical results. Concentrates attention on making things happen.
Responsive - Reacts promptly to suggestions and requests.
Actively and frequently seeks input from others.
Managing Performance - Takes responsibility for team members performance. Utilize clear goals, expectations, feedback and addresses performance problems and issue promptly.
Customer Focused - Focuses on satisfying customers
Entrepreneurial Orientation - Looks for and seizes profitable business opportunities; willingness to take calculated risks to achieve business goals.
Initiative - Identifying what needs to be done and doing it before being asked to or required by the situation.
Scope Data:
Contacts are internal - (Operation Directors. Market General Managers, ACES, NAC, HO staff) and external (Current Independent Distributors, Dealers and Customers).
This position operates with high degree of relational interaction and minimal supervision.
Must build and maintain relationships across Enterprise associated with source data of all types.
Work Environment:
Must be willing to travel extensively (75%), sometimes with minimal notice.
Ability to sustain posture in a seated position for prolonged periods of time.
Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
Specific vision abilities include close vision, depth perception and ability to adjust focus.
Ability to occasionally lift and/or move 50+ lbs.
May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles, toxic or caustic chemicals.
Prolonged use of personal computer & telephone.
Ability to operate a motor vehicle.
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Operations Analyst for Private Equity Team
Operations Internship Job 40 miles from Plano
Q Investments is interested in immediately hiring a top graduate to join their Private Equity Operations Team as an Operations Analyst to assist with the strategic and financial evaluation of their portfolio companies. You will work directly with the Q partner in charge of Private Equity who is currently the Chairman/CEO of PHI Group. This is an operationally focused role for a PE company and not a transactional private equity role. You will travel with the CEO as part of his Financial Ops/Consulting Team to evaluate operations across the country and globe.
If you want a traditional private equity role, please do not apply. This role is for people who want to be a CEO one day. This is a fast track to that position.
Compensation: 25% above what you are currently making or any offer you have. $100,000 minimum. $200,000 maximum. Minimum of three year commitment needed.
About Q Family Office:
Established in 1994, the Q Family Office is an organization that combines a 30-year history with a deep entrepreneurial spirit. The family office currently includes a manager of a $500 million hedge fund/private investment firm, a $3 billion bank, a $400 million real estate investment firm, and a $275 million charitable foundation.
About PHI Group:
Founded in 1949, PHI Group, Inc. is one of the world's leading helicopter services companies. The Company's primary business has been the safe and reliable transportation of personnel to, from, and among offshore platforms for customers engaged in the oil and gas exploration, development, and production industry. Although in recent years PHI has entered several new domestic and international markets, a large portion of its offshore flight operations continue to be concentrated in the Gulf of Mexico, where PHI is a leading provider of such services. Since late 1997, PHI has also provided air medical transportation for hospitals and for emergency service agencies where it operates principally as an independent provider of medical services. In addition, PHI performs helicopter maintenance and repair services, primarily to existing customers that own their own aircraft. As of July 31, 2022, PHI owned or operated 217 aircraft domestically and internationally, 110 of which were dedicated to its Oil and Gas segment and 107 of which were dedicated to its Air Medical segment.
Position Description:
Provide analytical, forecasting, reporting, and project support to the CEO for the businesses
Produce reports, which include key metrics, financial results, and variance analysis
Assist in identifying opportunities for performance improvement across the organization
Assist in analyzing M&A opportunities and evaluate new lines of business
Develop models that help with decision-making
Report directly to the Chairman of the Board and CEO, who is also a partner at Q Investments
Requirements:
Recent graduate with an interest in financial operations and management
Highly proficient Excel modeling capabilities
Partial VBA experience
Excellent academic credentials
Travel with the CEO and PE Team required.
Successful candidates must possess US employment authorization to work.
Must be able to commit to the position for at least three years
About Scott McCarty:
Mr. McCarty is a partner of Q Investments and has been with Q for over 20 years, starting in 2002. He is currently also the Chairman and CEO of PHI Group, Inc.
Prior to leading the private equity and distressed investment groups at Q, he was a portfolio manager. Before joining Q Investments, Mr. McCarty was a captain in the United States Army. Mr. McCarty graduated with a BS from the United States Military Academy at West Point, where he was a Distinguished Cadet and recipient of the General Lee Donne Olvey Award and earned an MBA from Harvard Business School. Mr. McCarty has led several companies through corporate restructuring and has been on the public company boards of Exide Technologies, GulfMark Offshore Inc, Travelport Worldwide Ltd, and Jones Energy Inc., in addition to numerous other private company boards in the technology, environmental, energy and manufacturing sectors.
Project Management (Factory Sales) - Intern (Plano, TX)
Operations Internship Job In Plano, TX
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
MAIN RESPONSIBILITES & TASK:
Order management
Production planning and resource coordination
Customer receiving and service
Internal collaboration and support
Sales data analysis
Delivery monitoring
SKILLS
MS Office especially (PowerPoint & Excel)
Effective Communication
Business and Logistics skill set
JOB EXPERIENCE
Minimum Bachelor's degree
EDUCATION
Bachelor's or Master's in Business / Management / English / Logistics / Engineering or related field
Associate Operations Coordinator (27737)
Operations Internship Job In Plano, TX
Do you value a diverse and inclusive work environment? Don't miss this role!
Dahl Consulting is currently partnering with a leader in the Logistics or Supply Chain industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Associate Operations Coordinator for a contract position. Interested? Get more details below!
Contract Duration: Contract
Worksite Location: Plano, TX
Compensation: $20.00-$21.00 per hour
What you'll do as an Associate Operations Coordinator:
Provide shipment information, create orders, activate shipments, build loads, assign loads, schedule appointments, track and trace shipments, enter events, and invoice
Monitor task boards and assigned email accounts to respond to customer and carrier requests
Document events utilizing knowledge gained through SOPs and experience and, when required, follow defined escalation procedures and training
Follow through on customer or carrier requests to ensure satisfaction
Validate and ensure the accuracy of load data in systems according to CHR and customer standards
What you need to become an Associate Operations Coordinator:
High school diploma or GED Previous customer service experience
Ability to work evenings and/or weekends (select roles only)
Basic proficiency in Microsoft Office Suite programs
Previous customer service experience in a call center or similar environment
Demonstrated communication, prioritization, and time management skills
Prior work experience that required attention to detail and accuracy
Take the first step on your new career path!
To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps!
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: **********************************************
Warehouse Operations Specialist
Operations Internship Job In Plano, TX
We are seeking a detail-oriented and analytical Warehouse Logistics Operations Specialist to improve and streamline warehouse operations. This role focuses on enhancing internal workflows, optimizing layouts, and implementing process improvements to increase efficiency, accuracy, and safety. The ideal candidate will lead projects, train employees on new procedures, and collaborate with multiple departments to ensure seamless warehouse operations.
Key Responsibilities:
Analyze and optimize warehouse processes to improve efficiency, accuracy, and productivity.
Design and implement improved warehouse layouts and workflows to maximize space utilization and reduce inefficiencies.
Lead process improvement initiatives using Lean, Six Sigma, and other methodologies.
Serve as a project leader for new warehouse initiatives, including evaluating investments, conducting pre-studies, and overseeing implementation.
Train employees on new procedures, warehouse management systems (WMS), and best practices.
Collaborate with internal teams to ensure smooth communication and coordination across departments.
Develop and track key performance indicators (KPIs) to measure warehouse efficiency and identify areas for improvement.
Research and implement new tools, technologies, and methodologies to enhance warehouse operations.
Ensure all process improvements align with safety regulations and best practices.
Qualifications:
3+ years of experience in warehouse operations, logistics, or industrial engineering within the supply chain sector.
Strong analytical and problem-solving skills.
Experience with Manhattan Warehouse Management System (WMS) or similar platforms.
Proficiency in data analysis tools such as Excel, Power BI, and warehouse performance metrics is required.
Knowledge of Lean Manufacturing, Six Sigma, and process improvement methodologies.
Excellent communication and training skills, with the ability to collaborate across teams.
Strong attention to detail and ability to manage multiple projects simultaneously.
External Manufacturing Operations Analyst
Operations Internship Job In Plano, TX
Vaco is conducting a confidential search for a supply chain and procurement analyst to support external manufacturing operations for a leading organization in the consumer goods industry. The exact client details will be shared with shortlisted candidates.
Location:
This position is hybrid, client is willing to consider candidates onsite 3-days per week in Greater Boston-Area OR Plano, TX Area. Client needs someone to start immediately so based on urgent hiring needs must be local to either area.
Candidates must be within a commutable distance; relocation assistance is not available.
Position Type:
1+ year contract position with potential for full-time conversion
W2 only (No C2C, No 1099)
Pay Rate: $32-34/hr W2
Overview:
This role focuses on supporting external manufacturing operations, supplier management, and procurement analytics. The External Manufacturing Operations Analyst will work closely with procurement managers, supply chain teams, and external partners to provide operational insights, supplier performance tracking, and cost optimization support. This role requires strong procurement knowledge, data analysis capabilities, and experience in supplier management within the consumer goods, food & beverage, or manufacturing industries.
Key Responsibilities:
Procurement & Supplier Operations:
Support supplier sourcing, onboarding, and management processes for external manufacturing partners.
Monitor supplier agreements and performance metrics, ensuring adherence to contractual commitments.
Assist in category management and sourcing strategy execution to drive business objectives.
Supplier Performance & Compliance:
Track and analyze supplier performance data, including cost efficiency, production timelines, and quality metrics.
Act as a liaison between procurement teams, finance, and manufacturing partners to address supplier-related issues.
Conduct risk assessments to identify compliance gaps, operational risks, and areas for improvement.
Cost & Financial Reporting:
Analyze cost structures and spending trends to identify opportunities for financial optimization.
Assist in budget planning and supplier cost negotiations.
Support financial variance reporting and cost-saving initiatives.
Contract & Compliance Support:
Assist in the tracking and management of supplier contracts.
Collaborate with legal, finance, and procurement teams to ensure contract compliance and risk mitigation.
Support sustainability and ethical sourcing initiatives.
Qualifications:
Bachelor's degree in Business, Supply Chain, Procurement, or related field.
2+ years of experience in procurement, supply chain, or supplier management, preferably within consumer goods (CPG), food & beverage, or manufacturing industries.
Strong data management and reporting skills related to supplier performance tracking.
Experience in supplier evaluation, category management, or sourcing operations.
Ability to analyze supplier contracts and financial reports for optimization opportunities.
Strong problem-solving skills with an ability to manage multiple priorities in a fast-paced environment.
Excellent communication skills for collaboration across internal teams and external partners.
Travel Requirements:
Up to 5% travel for supplier visits and internal team collaboration.
Desired Skills and Experience
Bachelor's degree in Business, Supply Chain, Procurement, or related field.
2+ years of experience in procurement, supply chain, or supplier management, preferably within consumer goods (CPG), food & beverage, or manufacturing industries.
Strong data management and reporting skills related to supplier performance tracking.
Experience in supplier evaluation, category management, or sourcing operations.
Ability to analyze supplier contracts and financial reports for optimization opportunities.
Strong problem-solving skills with an ability to manage multiple priorities in a fast-paced environment.
Excellent communication skills for collaboration across internal teams and external partners.
Inventory Operations Specialist
Operations Internship Job 40 miles from Plano
WHY SUSAN SEMMELMANN INTERIORS?
Susan Semmelmann Interiors is a Christian, faith-based company with a unique business model and an exclusive product line. If you are a high-energy, fast-paced, tech-savvy, quick learner, we invite you to apply and join our dedicated team! We focus on the "who," not just the "what," and are deeply passionate about the work we do in this exciting industry. As a turnkey service offering endless design possibilities, we create what is unseen and achieve what no one else can.
We are innovative and progressive, with industry experience that is second to none. We understand the tools of the trade and actively invest in state-of-the-art technology. We have received numerous accolades, including editorials, awards, and other recognitions.
Our culture and core values are more than just words on paper. As a faith- and family-focused company, we live by these principles both at work and in our personal lives. We are committed to uplifting and encouraging others through positivity and praise. Additionally, we offer an excellent work-life balance and consider our company one big family, united by a shared passion for what we do.
Core Values:
Our culture and core values aren't just words on paper, they're words we live by both personally and professionally. We encourage all employees to practice the following:
“The Spirit of Living is in the Giving” - Susan Semmelmann's personal motto is "The Spirit of Living is in the Giving." Guided by her Christian faith, she is deeply committed to philanthropy and encourages her employees to mirror this same generosity and humility in both their personal and professional lives.
Fingers in the Dirt - At Semmelmann Interiors, there is a strong emphasis on hard work and initiative, encapsulated in the phrase "Fingers in the Dirt." Team members are expected to be hands-on and willing to put in the effort to achieve success.
Relationships - Every relationship matters. We prioritize genuine care for our clients, work family, and anyone who crosses our threshold. Following the principle of "Do unto others as you would have them do unto you," we are dedicated to making meaningful investments in people.
Attitude of Gratitude - We value a positive and authentic approach, showing respect and gratitude for others. Being genuine, grateful, and real is central to our culture.
Experts in our Field - We are experts in our trade, known for our competence and skill. As overachievers and lifelong learners, we constantly seek new knowledge and strive to excel in our profession, often serving as both leaders and teachers in our field.
Job Overview:
We are seeking a Inventory Operations Specialist to ensure smooth warehouse operations, maintain accurate inventory, and support installations by safely handling and preparing materials for transport. This role requires a proactive, detail-oriented professional who thrives in a collaborative environment.
Key Responsibilities:
Logistics & Inventory Management:
Manage the accurate receipt of purchase orders and ensure proper documentation in the inventory system.
Organize, label, and store warehouse inventory for efficient access and tracking.
Develop and maintain processes for receiving, documenting, and staging/storing materials.
Conduct root cause analysis for inventory discrepancies and implement resolutions.
Oversee quality issues, returns, and credits with vendors.
Maintain strong inventory data integrity and establish effective inventory controls.
Project Coordination:
Collaborate with project managers to account for and prepare materials for installations and schedules.
Ensure effective staging of projects for timely deliveries.
Communicate inventory and project updates via digital communication tools such as Slack and email.
Warehouse Operations & Equipment Handling:
Safely load and unload box trucks using forklifts, pallet jacks, and manual techniques.
Maintain logistics tools such as drill guns, scaffolding, and transportation vehicles.
Operate material handling equipment while adhering to safety standards.
Troubleshoot and resolve warehouse and operational challenges.
Essential Skills and Qualifications:
Minimum of 2 years of experience in logistics, inventory management, or a related warehouse role.
Proven leadership experience with the ability to manage self and warehouse personnel.
Proficiency with ERP systems, inventory software, and digital communication platforms.
Experience handling material loading/unloading and using warehouse equipment such as forklifts.
Ability to lift and move heavy items up to 100 lbs and operate company vehicles.
Strong organizational, problem-solving, and decision-making skills.
Key Soft Skills:
Clear and professional communication.
Effective time management and task prioritization.
Strong attention to detail for accurate inventory tracking.
Collaborative team spirit with adaptability in dynamic environments.
Accountability, a strong work ethic, and the ability to stay composed under pressure.
Benefits:
Work-Life Balance: Monday-Thursday, 9:30 AM-5:00 PM; Friday, 9:30 AM-3:00 PM. No nights or weekends.
Comprehensive health benefits, including medical, dental, and vision coverage
Five weeks of holidays, PTO and vacation
To Apply:
Please submit your resume and cover letter and let us know why you're the perfect fit for this exciting opportunity!
Marketing Intern
Operations Internship Job 8 miles from Plano
Our team is looking for a creative & detail oriented Marketing intern to join our growing haircare brand, and support our influencer & marketing team.
Responsibilities:
Content Creation & Social Media
Film, shoot, and edit aesthetic hair care content for various digital and social platforms.
Assist in brainstorming and executing engaging content that aligns with BondiBoost's brand identity.
Marketing Operations & Logistics
Own the marketing team's shipping process, acting as the main point of contact between operations and customer service to ensure all orders are placed correctly and up to standard.
Assist with processing invoices and submitting POs, tracking payment statuses, and maintaining communication with vendors.
Influencer & Community Marketing
Build gifting lists for evergreen gifting, launches, and core / seasonal campaigns, and facilitate outreach and shipments
Organize, pack, and ship PR boxes
Support the Influencer team in creating and tracking campaigns through Tribe Dynamics.
Assist with executing marketing events, including influencer activations and market research groups.
Organization & Project Management
Own weekly closet restocks to ensure marketing samples are readily available.
Build creative briefs and traffic asset requests through Lytho.
Maintain shared files, including pulling data, creating, organizing, and distributing master documentation.
Provide ad hoc support to the Influencer team as needed.
Who You Are:
A creative and detail-oriented individual with a passion for marketing and brand storytelling.
Highly organized with strong project management skills and the ability to multitask in a fast-paced environment.
A proactive problem-solver who takes initiative and thrives in a collaborative team setting.
Strong written and verbal communication skills, with an eye for compelling content and messaging.
Familiar with social media trends, influencer marketing, and digital marketing strategies.
Enthusiastic about learning and growing within the marketing industry.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Employees are regularly required to talk or hear
Employees are frequently required to stand, walk, and use hands and arms to reach for items and / or materials.
Employees are occasionally required to lift office products and supplies, up to 20 pounds.
EEO Statement:
It is Company policy to provide equal opportunity in employment, development and advancement for all qualified persons without regard to age (40 and over), ancestry, sex/gender (including gender identity, gender expression, pregnancy, childbirth and related medical conditions), color, marital status, registered domestic partner status, medical condition, genetic characteristics/information, national origin, physical or mental disability, race, religion (including religious dress and grooming practices), sexual orientation, military and veteran status, or any other classification protected by applicable law.
Director, Agents: LTL Operations
Operations Internship Job 19 miles from Plano
Director, Agents: LTL Operations
Industry Segment: LTL
ID # EB-1543091257
Position Description: Identify & negotiate contracts with LTL carriers. Strategic optimization of KPI's and cost. Financially strong carrier - profitably growth, LTL trucking required. Top 100 carrier.
For more information regarding this position, please send your resume to Jon Fricke at ******************************* and please include Position ID # EB-1543091257 in the subject line.
Product Operations - Lead
Operations Internship Job In Plano, TX
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
The Member Data & Analytics Portfolio team orchestrates and manages the Portfolio of epics across our Member's Journey. As part of the team, you will be focused on evaluating the external and internal environment to determine required Data & Analytics capabilities to address business challenges. Your work will support us in creating business cases, gaining senior executive support, and demonstrating epics' contribution to Objectives / Key Results. If you are looking for an opportunity to directly contribute to delivering business value across our Member's Lifecycle please apply so you can learn more about this opportunity!
We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix. Relocation assistance is **not** available for this position.
**What you'll do:**
+ Identifies and manages existing and emerging risks that stem from business activities and the job role.
+ Utilizes data & analytics acumen and deep business knowledge to increase strategy to execution alignment.
+ Reduces risk of strategy divergence by influencing, and partnering with, business leaders in course of action translation.
+ Facilitates and guides cross-functional teams to systemically align business strategies and data & analytics investments
+ Drive strategy: Partner with Business and Data & Analytics leadership to define the vision, strategy, and roadmap for required Data & Analytics Capabilities, ensuring alignment with organizational outcomes and key results
+ Lead strategic planning, including cadences, OKRs & Metrics aligned to company goals, build frameworks for investment optimization and prioritization
+ Collaboration, consensus building and thoughtful and efficient communication will all be critical skills required to succeed
+ Your primary mission will be to evaluate the internal and external market to assess drive strategy and execution alignment to our overall go-to-market strategy and initiatives to deliver optimal impact across the organization
**What you have:**
+ Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) or related degree discipline is required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
+ 8 years of reporting and/or data management experience with accountability for complex tasks and/or projects leveraging applicable tools and languages (Example: SQL, Python, GGplot, Tableau)
+ OR
+ Advanced degree in Science, Technology, Engineering or Mathematics (STEM) or related degree discipline with 6 years of reporting and/or data management experience with accountability for complex tasks and/or projects leveraging applicable tools and languages ((Example: SQL, Python, GGplot, Tableau).
+ Demonstrated knowledge of the function/discipline demonstrated through application of knowledge, skills, abilities, and technologies towards work products required. (Example: Querying, Data Wrangling, Report Development, Requirements Gathering).
+ Proven experience with data mining, complex data manipulation, and identifying key insights to translate into business solutions.
+ Strong interpersonal and communication skills to deliver information effectively and influence all levels of management.
+ Comprehensive knowledge of applicable compliance and regulatory data requirements and ability to develop, document, and maintain policy/procedures in adherence to these requirements.
**What sets you apart:**
+ Experience evaluating the external and internal environment to facilitate hypothesis-based problem solving
+ Experience collaborating with Data & Analytics Product Managers to determine what business challenges we can address near, mid, and long term and experience translating this into a 1 - 3-year Data & Analytics capability roadmaps
+ Experience developing business cases to address business challenges
+ Experience gaining senior executive support to secure investment funding
+ Demonstrated experience influencing through communication
**Compensation range:** The salary range for this position is: $114,080.00 - $218,030.00 **.**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
Wealth Advisors Operations Specialist I - Trust
Operations Internship Job 40 miles from Plano
It's about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you bring them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments? If so, being a Wealth Advisors Operations Specialist I with Frost could be for you.
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Wealth Advisors Operations Specialist I, you are the first point of contact for many of our Frost Wealth Advisors' clients, and you set the standard for what it means to care for our customers' accounts. You believe in trust, integrity, and building relationships with our customers, who span generations.
What you'll do:
Open and maintain trust accounts by fulfilling routine requests such as contributions, distributions, and transfers. Ensure that money moves appropriately and that accounts properly reconcile
Assist clients with standardized information requests. Provide superior customer service to clients by maintaining consistent written and verbal communication
Collaborate with others across the organization to coordinate account-related activities and fulfill client needs
Create and execute daily account activity reports by collating data from multiple systems
Perform account reviews and maintenance to ensure that accounts are within regulatory and policy guidelines
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
Knowledge of Securities, including an understanding of bonds and dividends
Excellent written and verbal communication skills
Proficient in Microsoft Office applications
Additional Preferred Skills:
Bachelor's degree in Accounting, Finance, Marketing, or in a related field
Experience in institutional trust, retirement services, or custody account administration
Our Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
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Deposit Operations Specialist I
Operations Internship Job 40 miles from Plano
The position performs a variety of duties in a multi-tasked, fast paced environment in order to meet daily deadlines. In addition, the position must help assure compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must have advanced computer skills.
* Must have excellent organizational skills.
* Must have excellent communication skills.
* Will have regular communication with loans officers, loan assistants, and retail staff.
* Deposit Operations Specialist is responsible for the following tasks:
* Review account maintenance reports.
* Review Reg CC holds for accuracy.
* Process refund and waiver requests.
* Work with ACH Returns, corrections and prenotes.
* Review closed accounts.
* Maintenance account analysis in the Jack Henry (JHA) System.
* Process fed adjustments.
* Work with dormant accounts maintenance
* Work with deceased customer accounts
* Deposit Operations Specialist will be backup for the following tasks when necessary.
* Work incoming and outgoing exceptions.
* Process ACH merge files
* Work iPay exceptions
* Process large dollar return notifications.
* Work exception item processing
* In an everchanging work environment - all other duties as assigned.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Job Type:
This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm.
Travel:
Some travel may be necessary for this position.
Work Environment:
This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy machines, calculators, filing cabinets and printers.
Physical Demands:
This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching.
Mental Demands:
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions.
Education and Experience:
* High school diploma or general education degree (GED) required, minimum of one (1) year working in a bank back-office environment reviewing daily reports, working NSF's, Non-post, ACH files, Fed adjustments and charge-backs experience required. Work related experience should consist of a financial institution experience and customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
* Intermediate experience, knowledge and training in branch operation activities, terminology and products and services.
* Knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
* Knowledge of Windows, Microsoft Office, Internet access or the equivalent is required.
* Advanced Computer skills including Word, Excel and Power Point as well as other software used by the bank.
* Intermediate typing skills to meet production needs of the position.
* Effective verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
* Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
* Effective organizational and time management skills.
* Ability to handle multiple tasks simultaneously in a diverse and growth-oriented environment.
* Ability to work without supervision while performing duties.
* Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
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Business Professional Intern (BP Recruiting)
Operations Internship Job 19 miles from Plano
Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening.
Business Professional Intern (BP Recruiting)
FLSA Status: Non-Exempt
Department: Business Professional Recruiting
Reports To: Director of Business Professional Recruiting
Jackson Walker, the largest law firm in Texas, has an exciting temporary employment opportunity for an intern in our Dallas office. Our Business Professional Internship Program provides interns with valuable hands-on experience in the recruiting process. Interns will assist with daily operations, conduct research, prepare reports, and participate in team meetings. This is an excellent opportunity to develop professional skills and build a network within the legal industry.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Specific duties of this position include, but are not limited to:
Assist with daily operations and projects within the Business Professional Recruiting department
Conduct research and gather data to support departmental initiatives
Prepare reports, presentations, and other documentation as needed
Participate in team meetings and contribute ideas
Collaborate with team members on various tasks and projects
Attend orientation and department overviews during the first week
Engage in mid-program and final evaluations to assess progress and receive feedback
Perform other work-related duties as assigned.
QUALIFICATIONS:
Proficient with MS Office Word, Excel, PowerPoint
Must be detail-oriented with strong execution and organizational skills in a fast-paced environment
Ability to organize and prioritize numerous tasks and complete them under time constraints
Demonstrate excellent problem-solving skills
Exemplary verbal and written communication skills
Demonstrate the ability to think critically and show initiative
Ability to handle confidential documents and information appropriately
Contribute to and execute the goals of the team
Education:
High school senior, college student, or postgrad student (1-2 years post-graduation)
Years of Experience:
No prior professional experience required; relevant coursework or extracurricular activities are a plus
Working Conditions:
Normal office environment with little exposure to excessive noise and temperature.
37.5 hours per week
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
Payment Operations Specialist II
Operations Internship Job 6 miles from Plano
The Payment Operations Analyst is responsible for understanding our transactional partners and processes and evaluating and mitigating the associated risks in our transaction flows. Buildium's payments business is the fastest-growing vertical within Buildium, and the Payments Operations Team is central to managing the flow of funds through our payment facilitator model.
PRIMARY RESPONSIBILITIES
* Keep a pulse on daily activity while acting on risk management opportunities Responding to and resolving chargebacks, ACH returns, and incorrect bank details for PMCs Resolving PMC issues resulting from fraud Understand the specifics of Buildium customers to be able to advise on risk management opportunities properly Educating PMCs on fraud prevention while resolving concerns
* Management of reporting to ensure new customers are following processes and procedures
* Lead research into unique transactions and funding patterns with cross-functional teams
* Own reporting and operational interactions with processing partners
* Support day-to-day operations of Buildium's payments underwriting team
* Communicate professionally and clearly with our customers
* Provide process improvements and support the design of our scalable systems
QUALIFICATIONS
* Bachelor's degree
* 2-5 years of experience
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
* Highly specialized knowledge of fraud prevention measures
* Detail-oriented, self-starter, who is eager to take on new challenges and solve puzzles
* High level of confidence and demonstrated ability to work cross-functionally
* Reliable under pressure and prefers to advocate findings in a constructive manner
* Excellent eye for detail and high level of discretion
* Comfortable working in a fast-paced environment while upholding our organizational values and standards
* Understands fundamental banking and accounting principles, including compliance and regulatory requirements for transaction processing
* Experience and interest in BI tools (e.g., Looker) and/or knowledge of SQL a plus
* Comfortable using various banking and payment user interfaces for data collection and research
* AAP (Accredited ACH Professional) and/or ACAMS certification is a big plus
Physical Demands and Working Conditions
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas through the spoken word. May be required to sit and/or stand for long periods. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. May be required to lift or move 10+ pounds.
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#LI-REMOTE