Underwriting Operations Specialist
Operations internship job in Richmond, VA
The Underwriting Operations Specialist provides technical rating and policy issuance support for routine to moderately complex transactions in underwriting. They work closely with agents, process mid-term premium and non-premium bearing endorsements, and ensure compliance with underwriting policies and procedures.
What will your job entail?
Job Responsibilities: • Provides support to underwriters, wholesalers, and other stakeholders regarding policy-related inquiries, issues or requests.
• Process and issue mid-term premium and endorsement transactions.
• Processes requests for policy cancellations or terminations, verifies cancellation reasons, calculates any applicable refunds or penalties, and updates policy records.
• Ensures all state-specific insurance requirements are satisfied with special forms, advance notice requirements, and special wording.
• Ensures all policy documents are accurately prepared and distributed to policy holders in a timely manner.
• Provides support to underwriters regarding policy subjectivities and inspection recommendation compliance.
• Updates and maintains policy data accurately in the company's computer systems or databases by updating policy information as needed and ensures data integrity across various systems.
• Collaborates with other departments to ensure seamless coordination of policy - related activities and processes.
• Possess a good understanding of Commercial Property underwriting procedures and concepts. Stay updated with changes in underwriting guidelines and procedures.
Work Experience and Education:
Bachelor's degree with a preference in Risk Management or Business
3+ years of related experience
Licenses & Certifications:
Chartered Property Casualty Underwriter (CPCU), Associate in Commercial Underwriting (AU), Associate in Personal Insurance or Certified Insurance Counselor (CIC) or Associate in Risk Management (ARM) is preferred
Technical/Functional Skills:
Risk Assessment
Computer Proficiency
Regulatory Compliance
Knowledge of Underwriting Guidelines
Documentation
Behavioral Skills:
Decision Making
Problem-Solving
Adaptability
Effective Communication
Continuous Learning
Teamwork
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
How We Support Our Teammates
Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target salary range for this position is $78,050.00 - $80,000.00 annually.
The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at
The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Site Logistics Operations Specialist
Operations internship job in Sandston, VA
Meta is seeking an experienced Logistics Operations Specialist to focus on Data Center Field and Warehouse operations. This person will be responsible for supporting the Site Logistics Operations Lead to develop and implement consistent processes and oversee third party logistics teams at their assigned data center. This position requires communication skills, collaboration, prioritization skills, a proven track record exposed to process analysis and optimization, the understanding of logistics processes and systems, and experience with data analysis and logistics operations.
**Required Skills:**
Site Logistics Operations Specialist Responsibilities:
1. Oversee logistics operations at assigned data center site to ensure operations are performed within the 4S standards (Safety, Security, SOX compliance, Stakeholders)
2. Proactively and continuously monitor site logistics operations to identify gaps and create remediation plans as needed
3. Plan and coordinate with third party logistics provider lead at the assigned data center to ensure site logistics requirements are met or exceeded. Work closely with third party lead to develop logistics support plans to include inventory accuracy, inventory movement and distribution, server rack movements, shipping and receiving, and any other processes as needed
4. Identify gaps in operations and present solutions to standardize operations across Meta data center sites
5. Develop, refine, and maintain documentation that captures and distributes the processes and policies for executing safe, effective, and efficient logistics operations within Meta data centers
6. Build and support cross-functional relationships with internal partners drive effective communication channels supporting operations management
7. Help produce monthly audits of compliance to ensure meeting all inventory controls
8. Support month/quarter and year end requirement to ensure appropriate financial reporting
9. Enable and support leaders to understand business requirements, implement new processes and contribute to ongoing process improvements
10. Drive inventory reconciliation process to identify risk, manage obsolescence, and correct errors impacting inventory movement
11. Identify and implement process improvement and efficiency efforts at assigned data center and warehouse locations
12. Raise the visibility of IBOS field issues that require better systemic controls to central logistics for the development of improved processes
13. Work with field leads, vendors and contract labor to develop and execute action plans in the implementation of these new processes
14. Partner with other Site Logistics Operations Specialists to share best practices, knowledge share, and drive efficiencies
15. Monitor metrics highlighting performance and trends within the data center field and warehouse operations
16. Support the execution of Sarbanes-Oxley requirements, analyze discrepancies and assist teams to develop root cause corrective actions and trend improvements
17. Help define and manage ongoing KPIs to measure process compliance and logistics operations performance
18. Partner in developing shared solutions when inconsistencies are identified
19. 10% travel required
**Minimum Qualifications:**
Minimum Qualifications:
20. Bachelor's degree in supply chain, operations management, business management and/or any other business-related field, or equivalent work experience
21. 5+ years logistics experience overseeing operations, team performance, and SLA adherence
22. Experience working independently, prioritizing, and managing one's time
23. Experience with ERP, TMS, CMS, WMS systems - Oracle, Excel or any other analytics tools
24. Communication, problem solving, and interpersonal experience
**Preferred Qualifications:**
Preferred Qualifications:
25. Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting)
26. Knowledge in Supply Chain process from Procure-to-Pay
27. Experience in business analysis/program management
28. Knowledge with Supply Chain and Inventory management models
29. Experience in a data center environment
30. Experience in cross-functional projects across multiple teams
**Public Compensation:**
$113,000/year to $163,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Loan Operations Associate
Operations internship job in Glen Allen, VA
Loan Operations Associate Clearance Requirements: None Contract Pay Rate: $27-$30/hr (W2) We are seeking a detail-oriented Loan Operations Associate to support high-volume mortgage escrow processing and loan servicing operations. This role is ideal for candidates with a background in mortgage servicing, escrow administration, banking operations, or settlement services.
In this position, you will play a key role in processing tax and insurance payments, ensuring accuracy across loan servicing activities, and supporting operational workflows as the team manages increased portfolio volume. The role requires strong organizational skills, excellent communication, and the ability to thrive in a fast-paced financial services environment.
Key Responsibilities:
* Process 3,000-4,000 mortgage tax payments and 300-400 insurance payments, ensuring accuracy and timely completion.
* Handle escrow-related activities, including insurance and tax disbursements on behalf of customers.
* Receive, sort, image, and distribute incoming mail for the Loan Operations Center.
* Support document handling, property address verification, and administrative functions.
* Contact tax authorities, counties, and insurance agencies across multiple states to retrieve bills, policies, and premium information.
* Navigate various jurisdictional portals, loan servicing platforms, and banking systems for data retrieval and updates.
* Maintain high data accuracy while managing large volumes of tasks and tight deadlines.
Required Skills/Education:
* High School diploma or equivalent required.
* 1+ year of experience in operations, banking, mortgage servicing, accounting, or related financial services.
* Working knowledge of escrow processes, deeds of trust, tax and insurance payments, or property records.
* Experience with systems such as Horizon XE, Black Knight, Jack Henry, or similar platforms preferred.
* Strong skills in Microsoft Excel, Outlook, and MS Office Suite.
* Exceptional attention to detail, accuracy, and time management.
* Customer-focused communication skills with the ability to coordinate with internal teams and external agencies.
* Ability to adapt quickly, prioritize competing tasks, and manage high-volume workflows in a deadline-driven environment.
* Tech-savvy and able to learn internal banking systems efficiently.
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
Store Operations Specialist
Operations internship job in Richmond, VA
Our Mission: Enable everyone to make their house a home.
Our Vision: To become the first-choice destination for home and holiday décor.
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets.
Key Roles and Responsibilities
Provides customers a positive shopping experience.
Performs cashier duties accurately while processing all transactions per policy.
Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
Unload, process, and stock freight to correct location, following merchandising guidelines.
Timely and thorough incident reporting compliance.
Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
Performs and trains team on store freight processing and merchandising responsibilities
Operates all equipment in a safe manner per directed procedures.
Ensures a safe working and shopping environment while minimizing shrink and damages.
Execute company directives, policies and procedures timely, accurately, and thoroughly.
Open Availability
Qualifications and Competencies:
At least 18 years old
High School Diploma/Equivalent
Background Check will be completed.
Ability to work a flexible schedule including nights, weekends, and some holiday
Ability to lift a minimum of 50 lbs., team lift 100 lbs.
Contributes to a customer focused environment while demonstrating excellent service.
Communicates clearly with customers, team and leadership.
Reliable and trustworthy
Ability to work effectively independently and within a team to perform all tasks as assigned.
Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.
Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
Auto-ApplyOperations Specialist
Operations internship job in Richmond, VA
Carrier Enterprise has an exciting Operations Specialist opportunity at our Richmond, VA location.
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Operations Specialist for our Richmond, VA location. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.
Company Description:
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.
Company website:
www.carrierenterprise.com
SUMMARY
The Operations Specialist is responsible for finding resolution of our inventory, LTL, UPS, and Warehouse Transfer Discrepancies.
Job Responsibilities: Operations Specialist
Assists in running/implementing NxTrend reports such as ICZTI, ICRZU and others
Participates in and runs physical inventories
Responsible for managing factories and LTL/UPS freight claims for the region
Manages all warehouse transfer exceptions, tracks, and manages open orders, warehouse transfers, and purchase orders for assigned locations
Maintain and update inventory records. Create efficient and accurate inventory management procedures. Reconcile inventories to book records and adjust when necessary.
Coordinate and verify issues related to damaged, defective, or mis-shipment of goods to customers
Assist material handlers when inventory discrepancies are identified during picking or other warehouse processes.
Perform cycle counts of inventory or coordinate others to perform cycle counts
Research of inventory discrepancies, and adjustments of same with proper documentation and management approval (this will involve both physical and virtual research)
Communicate resolution of issues to leadership teams
Qualifications: Operations Specialist
Safety Orientation: Demonstrates awareness of company safety policies and procedures; includes ability to identify and report safety hazards, and the ability to encourage others to work safely
Adaptability/Flexibility: Ability to change or adapt work practices, priorities, or procedures or to reschedule activities in response to changing conditions or multiple work demands
Teamwork: Ability to work well with others in a group, cooperate with others, offer to help when needed, and foster a team climate within the group where members are committed to a common goal. Requires good people management skills.
Problem Solving: Using a systematic and effective approach in analyzing information in order to come up with good business solutions to problems
Initiative: Must be a self-starter and detailed oriented. Must have the ability to think and take constructive and proactive action at work without being urged; skill and ability in taking the lead in forwarding new ideas or work methods
Foundational Skills: Ability to understand written material and ability to write using correct spelling, punctuation, and grammar; ability to add, subtract, multiply and divide using fractions or decimals.
Knowing the Business: Maintain a high level of knowledge of Distribution and Fulfillment Warehouse operations, products, etc.
Requirements: Operations Specialist
High School diploma or equivalent is required
Four (4) years of warehouse or related experience, two of which being specific to inventory control.
Requires knowledge of inventory management procedures and general warehousing terminology and practices. Skills in mathematics and spreadsheets are vital.
Familiarity with warehouse and inventory management systems preferred. Accuracy and thoroughness required with great attention to detail.
Must have the ability to multi-task and be detail orientated with good organizational skills and able to work in a fast- paced environment.
Excellent verbal and written communications skills.
Respect for all People: Respects people of all backgrounds
Benefits:
Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Short-term and Long-term)
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional Development
Paid Vacation & Sick time
Company Paid Holiday's
401(k) Plan with Employer Match
Employee Discount Program
Invitation to Apply
Full-time and part-time positions are available. To explore this exciting (insert position here) opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
People Operations Specialist
Operations internship job in Richmond, VA
About the Role
The People Operations Specialist plays a key role in shaping the employee experience and supporting the full lifecycle of our team members in the Richmond office. In this role, you'll partner closely with leaders and employees to manage day-to-day HR operations including recruiting, onboarding, employee relations support, and engagement initiatives while also contributing to broader People Ops projects that strengthen our culture and organizational effectiveness. This is an ideal opportunity for someone who thrives in a dynamic environment, enjoys balancing tactical execution with strategic collaboration, and is passionate about creating a positive and inclusive workplace!
What You'll Do
Manage full-cycle recruiting, including drafting and posting job descriptions, sourcing candidates, screening applications, conducting phone screens, coordinating interviews, and ensuring timely candidate communication throughout the process.
Lead new hire onboarding, including facilitating new hire orientation, managing Day 1 logistics, and coordinating with IT and department teams to ensure a smooth start.
Maintain and audit personnel records, ensuring accuracy, organization, and compliance with internal policies and all applicable legal requirements.
Ensure People Operations compliance by maintaining accurate HR policies and procedures, researching industry best practices, and monitoring changes to labor laws to support risk mitigation and organizational alignment.
Serve as the first point of contact for employee relations inquiries, escalating issues to the People Operations Manager or HR leadership as appropriate.
Support performance management and learning & development initiatives, including training logistics, content coordination, and tracking participation to promote continuous growth across the organization.
Administer employee engagement and recognition programs, including milestone celebrations, rewards programs, and company-wide initiatives.
Support office and culture initiatives, such as event planning, team-building activities, wellness initiatives, and ad hoc workplace experience needs.
Partner with the People Operations team on strategic projects, such as job leveling, compensation benchmarking, policy revamps, HRIS optimization, and process improvements.
Track and report key People Ops metrics, such as recruitment funnel data, onboarding feedback, and compliance completion rates.
Who You Are
Bachelor's degree and 4+ years of Recruiting and/or Human Resources experience, preferably in a fast-paced or high-growth environment (or equivalent work experience).
Strong understanding of federal, state, and local employment laws and regulations, with interest in staying current on changes and industry trends.
Proficient with the Google Workspace suite; experience with HRIS/ATS platforms is strongly preferred.
Exceptional written and verbal communication skills; able to interact professionally with team members at all levels.
Highly organized with strong attention to detail, capable of managing multiple tasks and deadlines simultaneously.
Demonstrated ability to handle confidential information with discretion and sound judgment.
Strong interpersonal skills with a service mindset and the ability to build trust across the organization.
Comfortable working both independently and collaboratively, with a proactive approach to solving problems and improving processes.
Benefits at Leapfrog
15 days Paid Time Off your first year, and an additional day each year thereafter (up to 25 days), as well as company paid sick days, holidays and parental leave options
Medical, dental, and vision insurance as well as commuter benefits and additional voluntary benefits
Annual bonus payouts for all salaried employees, and up to a 5% 401k match with no vesting period
Summer Fridays - from Memorial Day to Labor Day enjoy half days every Friday
Learn more about life at Leapfrog and our benefits by visiting us at **********************
Note: Leapfrog is currently operating under a hybrid work model, and this position will report on site to our Richmond office at least 3 days per week. Please do not apply if you are not comfortable with a hybrid work model. #LI-hybrid
Leapfrog Brands is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Please note, we are unable to offer sponsorship or relocation for this position, and all new hires will be required to verify their employment eligibility through the DHS E-Verify program.
Program & Operations Specialist
Operations internship job in Richmond, VA
Job DescriptionBenefits:
Free food & snacks
Flexible schedule
Training & development
The Program & Operations Specialist (POS) is responsible for day-to-day programming, operations, and organization of Mary's Choice RVA is a Maternity Home. The primary focus for this position is House operations, Program operations, and Volunteer recruitment and coordination. The POS will be the primary point-of-contact and serve in the absence of the Executive Director. POS will oversee all aspects of residential services, including Client Relations Specialist, Volunteers, Non-monetary Donations, House supplies and operations. POS will also oversee resident faith development and discipleship. POS is responsible for producing required and requested reports by deadlines. POS is to maintain confidentiality to protect residents privacy. POS is a paid part-time position requiring a minimum of 20 hours per week. This position could turn into a full-time position. Day hours are needed. The POS must uphold the vision, mission, and core values of the organization of MCRVA. Must possess a servant spirit. MCRVA is a home for pregnant women is seeking candidate
Store Operations Specialist
Operations internship job in Richmond, VA
Our Mission: Enable everyone to make their house a home.
Our Vision: To become the first-choice destination for home and holiday décor.
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets.
Key Roles and Responsibilities
Provides customers a positive shopping experience.
Performs cashier duties accurately while processing all transactions per policy.
Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
Unload, process, and stock freight to correct location, following merchandising guidelines.
Timely and thorough incident reporting compliance.
Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
Performs and trains team on store freight processing and merchandising responsibilities
Operates all equipment in a safe manner per directed procedures.
Ensures a safe working and shopping environment while minimizing shrink and damages.
Execute company directives, policies and procedures timely, accurately, and thoroughly.
Open Availability
Qualifications and Competencies:
At least 18 years old
High School Diploma/Equivalent
Background Check will be completed.
Ability to work a flexible schedule including nights, weekends, and some holiday
Ability to lift a minimum of 50 lbs., team lift 100 lbs.
Contributes to a customer focused environment while demonstrating excellent service.
Communicates clearly with customers, team and leadership.
Reliable and trustworthy
Ability to work effectively independently and within a team to perform all tasks as assigned.
Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.
Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
Auto-ApplyLoan Operations Specialist
Operations internship job in Richmond, VA
Requirements
Experience/Education/Certifications:
Minimum high school diploma and 3 to 5 years of experience in a commercial bank lending environment
Knowledge of accounting is a plus
Skills Required:
Organizational Skills
Well-developed Experience/Education/Certifications: organizational and decision-making skills, adaptability to changing priorities
Ability to meet deadlines and oversee multiple responsibilities simultaneously
Able to set one's schedule and execute according to a plan, seeking effective and efficient results
Communication
Ability to communicate in a clear, comfortable, and confident manner
Communicate effectively and in a way that supports teamwork
Demonstrate ability to write in a clear, concise and organized way
Computer/Technology
Excellent Word, Excel, and Windows file management skills mandatory
Demonstrated web research skills
Familiarity with Outlook, Teams, or similar network-based email and calendar software
Compensation and Benefits:
$47,000 - $57,000 annual salary, depending on skills and experience
Annual bonus opportunity
18-days of PTO per year
13-paid holidays per year
Medical, dental, vision, short- and long-term disability insurance
Life Insurance
Paid Family Leave options
401k savings plan with employer match
Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job-related disability, or status as a veteran.
Sr. Intern, Project Management
Operations internship job in Richmond, VA
At Thermo Fisher Scientific Inc., we are dedicated to making the world healthier, cleaner, and safer. As a Sr. Intern, Project Management, you will be a key player in our mission, providing essential support to our project teams. This role is perfect for ambitious individuals who thrive in a dynamic environment and are ready to contribute to world-class projects!
A day in the life:
Completes review, coordination, and compilation of files and other materials, ensuring flawless distribution of project documents and supplies.
Processes and tracks local regulatory, study-specific, or department documents with meticulous attention to detail.
Performs file reviews, maintains correspondence files, and coordinates departmental records, ensuring timely analysis and reconciliation of project documents, metrics, and findings reports.
Provides clarification and resolution of findings related to documentation, strictly adhering to regulatory requirements.
Assists with translation materials and translation quality control upon request.
Composes, copies, and distributes communications, reports, documents, and forms, and performs mass mailings and communications.
Maintains vendor trackers and provides access to company, client, and vendor systems.
Processes local payments for translations, EC/IEC, and other local vendors.
Assists with ad-hoc project management activities, including producing reports and editing study plans.
Coordinates team conference calls and completes and distributes meeting minutes from internal, client, and vendor meetings.
Maintains a working knowledge of applicable Good Clinical Practices (GCPs), organizational and client Standard Operating Procedures (SOPs), and protocol-related specifics through continuous professional development.
Serves as a resource to the project team, ensuring audit-ready files and contributing to regulatory requirements and audit responses.
Acts as a mentor for research and project teams, demonstrating the role of an experienced senior project assistant and assisting in training junior staff.
Supports departmental leadership in determining training needs to ensure the successful implementation of project plans.
Start Date: This internship is set to begin on either May 11th or June 15th, 2026 for a duration of 10-12 weeks - dependent upon student availability per academic calendars.
Compensation & Relocation: Our graduate internships offer an hourly rate between $21 - $28.75 dependent upon the location you are supporting (aligned to respective cost-of-living guidelines). Additionally, a relocation stipend is offered in the amount of $5,000 if necessary. Student must be located 50+ miles away from the physical location of the internship to be eligible for the relocation stipend.
How will you get here?
Graduate student completing a business degree between December 2026 and June 2027.
To qualify, applicants must be legally authorized to work in the United States and should not require sponsorship (current or future) for employment visa status. Thermo Fisher does not offer employment in this position to holders of F-1, J-1, H-1, OPT, and CPT Visas for the purpose of obtaining practical experience.
Auto-ApplySupervisory Business Operations Specialist
Operations internship job in Fort Lee, VA
Apply Supervisory Business Operations Specialist Department of Defense Defense Commissary Agency Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply This position is located in the Headquarters (HQ), Defense Commissary Agency (DeCA), Sales, Marketing, and eCommerce Group, Marketing Directorate, Patron Awareness Division. The incumbent serves as the Chief, Patron Awareness Division and is responsible for the Agency's digital marketing, social media, and customer communication programs to build shopping households and loyalty..
Read the entire announcement before starting the application process.
Summary
This position is located in the Headquarters (HQ), Defense Commissary Agency (DeCA), Sales, Marketing, and eCommerce Group, Marketing Directorate, Patron Awareness Division. The incumbent serves as the Chief, Patron Awareness Division and is responsible for the Agency's digital marketing, social media, and customer communication programs to build shopping households and loyalty..
Read the entire announcement before starting the application process.
Overview
Help
Accepting applications
Open & closing dates
12/10/2025 to 12/22/2025
Salary $130,084 to - $169,108 per year Pay scale & grade GS 14
Location
1 vacancy in the following location:
Fort Lee, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Not required Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
None
Job family (Series)
* 1101 General Business And Industry
Supervisory status Yes Security clearance Not Required Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
* Suitability/Fitness
Financial disclosure No Bargaining unit status No
Announcement number DECA-26-12846283-DH Control number 852062300
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This is a direct hire authority announcement. All qualified applicants are considered and Veterans' preference does not apply. Additional vacancies may be filled from this announcement.
Duties
Help
* Serves as the Chief of Patron Awareness responsible for the Agency's digital marketing, social media, and customers communications program.
* Performs and contributes to administrative assignments involving operations and policy matters.
* Plans and organizes all Agency Patron Awareness Program management activities.
* Establishes performance standards, work schedules and priorities and metrics to measure program performance.
* Develops, reviews, coordinates and execute plans to support daily program operations and contingencies.
* Owns and facilitates core business processes for the Division such as long term planning process and the annual operational planning process.
Read the entire announcement before starting the application process.
Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under:
* Duties and Qualifications
* How to Apply (including a preview of the assessment questionnaire, if applicable)
* How You Will be Evaluated
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
Requirements
Help
Conditions of employment
* Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship is required.
* Meet minimum age requirement. See the Additional Information.
* Males born after 12-31-1959 must be registered with or exempt from Selective Service.
* Appointment is subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at **************************
* Appointment is subject to a favorable suitability or fitness outcome, as determined by a completed background investigation. New federal employees will be fingerprinted.
* Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
* May be subject to a probationary/trial period.
* Direct deposit of pay is required.
* Meet the physical requirements identified in the Qualifications section.
* May be subject to a supervisory probationary period.
* Permanent Change of Station (PCS) Costs: Are Authorized
Qualifications
In accordance with the Group Coverage Qualification Standards for Clerical and Administrative Support Positions, *******************************************************************************
To qualify for this position you must possess One year of specialized experience equivalent to GS-13 grade level that equipped you with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and is directly in or related to this position. To be creditable, specialized experience must be at GS-13 or equivalent under other pay systems in the Federal service, military, or private sector.
Additional information is available in the Group Coverage Qualifications Standards.
Volunteer Experience: Your experience refers to paid and unpaid experience, including volunteer work done through a National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
For qualifications determinations your resume must contain your name, a description of your duties, the number of hours worked per week and the beginning and ending dates (month/year) for each position. Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.
In addition to meeting the qualifications outlined above, you must also meet the following requirements:
Time after competitive appointment: Candidates applying under merit promotion must have completed three months of civilian service after a competitive appointment by the closing date of the announcement. (5 CFR 330.501)
Examples of specialized experience include:
* Implementing a digital communication strategy across Web properties and social media.
* Recommend, develop, and implement digital solutions that help to achieve business goals.
* Manages milestones, deadlines, and scheduling for multiple simultaneous projects.
* Supervises, directs and provides guidance regarding operations and policy matters.
As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics).
* Minimum Qualifications GS-14
Overtime: Occasional
Fair Labor Standards Act (FLSA): Exempt
Bargaining Unit Status: Not covered
Obligated Position: No
Those retired under CSRS or FERS considered: No. DoD criteria not met.
Telework eligible: Yes
Remote work eligible: No
Education
You may not use education to qualify for this position.
Additional information
Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.
* Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected. The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay.
* The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
* Applicants with financial difficulty are not automatically removed from consideration.
* Selectees are required to complete an online onboarding process.
* Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.
* PCS IS AUTHORIZED.
The following may result in a rating of ineligible. Ineligible applicants receive no consideration.
* Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) may be considered incomplete.
* Submitting encrypted documents or uploading Adobe portfolio documents.
* Submitting any document that contains a photo or image of you.
* Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
* Overstating your qualifications and/or experience in your application materials or questionnaire responses.
* Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Specifically you will be evaluated on the following competencies:
* Communications and Media
* Program Management
* Qualitative and Quantitative Analysis
REVIEW OF APPLICATION DOCUMENTS (FOR ALL APPLICANTS):To determine your qualifications, a review of your resume and supporting documentation will be made .
Please follow all instructions carefully as errors or omissions may affect your rating.
To determine if you meet the qualifications, requirements and quality of experience required for this position, we review your resume, supporting documents and responses to the questionnaire.
We will review your resume and supporting documents to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant work experiences as it relates to fundamental competencies identified as required for this position.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
Your Resume.
* IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
* Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
* At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Pay Plan, Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); and Description of duties performed. Part-Time employment MUST include work hours for each job entry.
Questionnaire. Preview at ******************************************************** .
* Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire and providing the supporting documents for the selected eligibility/eligibilities. Documents required to prove you can be considered for the selected eligibility/eligibilities are listed within the eligibility description.
* HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.
SF 50 Notification of Personnel Action.
* To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives.
All DeCA employees, regardless of location or human resources provider, submit a copy of your most recent SF-50 showing your current position title, pay plan-series-grade, tenure, and position occupied.
Current active duty armed forces personnel within 120 days of separation must submit written documentation from the armed forces certifying that the service member is expected to be separated from active duty service not later than 120 days after the date the certification is signed. The document must include the following information: (1) service member's name, (2) date of the expected separation from active duty, (3) expected character of the active duty service at separation, (4) pay grade/rank/rate at separation, (5) dates of active duty service, and (6) any campaign or expeditionary medals received. You must submit the DD-214 when it becomes available.
PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:
************************************************************************************************************
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
* To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
* You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Resumes exceeding two pages will be removed from consideration.
* You will receive an email notification when your application has been received for the announcement.
* To verify the status of your application, log into your USAJOBS account, ************************ select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
Please review the General Application Information and Definitions at:
**************************************************************************************************************************
Agency contact information
DeCA HQ Servicing team
Phone ************ Fax ************ Email ******************* Address DECA HQ
1300 Eisenhower Street
Fort Lee, VA 23801
US
Next steps
Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your qualifications status is determined (qualified or not qualified), and when your referral status is determined (referred or not). If you are referred but not selected, you can expect to receive a final notice after the hiring manager makes a selection.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.
Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Your Resume.
* IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
* Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
* At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Pay Plan, Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); and Description of duties performed. Part-Time employment MUST include work hours for each job entry.
Questionnaire. Preview at ******************************************************** .
* Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire and providing the supporting documents for the selected eligibility/eligibilities. Documents required to prove you can be considered for the selected eligibility/eligibilities are listed within the eligibility description.
* HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.
SF 50 Notification of Personnel Action.
* To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives.
All DeCA employees, regardless of location or human resources provider, submit a copy of your most recent SF-50 showing your current position title, pay plan-series-grade, tenure, and position occupied.
Current active duty armed forces personnel within 120 days of separation must submit written documentation from the armed forces certifying that the service member is expected to be separated from active duty service not later than 120 days after the date the certification is signed. The document must include the following information: (1) service member's name, (2) date of the expected separation from active duty, (3) expected character of the active duty service at separation, (4) pay grade/rank/rate at separation, (5) dates of active duty service, and (6) any campaign or expeditionary medals received. You must submit the DD-214 when it becomes available.
PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:
************************************************************************************************************
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
DoD Skillbridge Internship - Hardware Documentation Specialist
Operations internship job in Richmond, VA
The Opportunity The Hardware Documentation Specialist plays a critical role in supporting the lifecycle of electric vehicle (EV) charging systems. This hands-on role is well-suited for individuals with a background in electrical, mechanical, or communications systems-whether gained through military service or technical training. You'll apply your experience with diagnostics, troubleshooting, and hardware support to ensure product reliability through lab testing, documentation, and collaboration with engineering teams.
As part of InCharge's Technology Department, you'll work alongside our Hardware Product Development and QA teams to drive innovation, reliability, and operational readiness across our EV charging infrastructure. This role is part of our SkillBridge training pathway and is ideal for transitioning service members looking to apply their skills in a fast-growing clean energy industry.
What You'll Do
Parts Support & Testing
Perform functional and diagnostic testing on EV charger components in lab and field environments
Assist in evaluating new parts and validating replacements for service inventory
Maintain organized records of tested parts, results, and recommendations
Record Hardware Issues
Document hardware failures and anomalies during field service calls and lab evaluations
Use service management tools to log issues with detailed descriptions, photos, and resolution steps
Collaborate with engineering to escalate recurring or critical faults
Charger Service Documentation
Review and update charger service manuals, troubleshooting guides, and repair procedures
Validate accuracy of technical documentation against real-world service findings
Provide feedback to technical writers and product teams for continuous improvement
Engineering Support
Act as a liaison between the service team and hardware engineering to resolve complex issues
Participate in root cause analysis and corrective action planning
Support pilot testing of new hardware releases and firmware updates
Your Experience & Capabilities
Military experience in electrical, mechanical, IT/networking, or other technical fields is highly applicable
2+ years of hands-on experience in system troubleshooting, preventative maintenance, hardware support, or field service is a plus
Ability to read and interpret technical manuals, wiring diagrams, or schematics
Comfortable using test equipment such as multimeters, power tools, and hand tools
Strong written and verbal communication skills
Familiarity with safety protocols, PPE usage, and working in high-voltage or mission-critical environments
Associate or bachelor's degree in a technical field (e.g., Electrical Engineering, Electronics Technology, or similar) is preferred but not required
Important Note:
During the DoD SkillBridge program, service members continue to receive their military pay and benefits. They are not paid by the civilian employer during the internship, in accordance with guidance from the U.S. Department of the Interior (doi.gov).
US Hourly Range (Post-SkillBridge Opportunity)
$28 - $38 USD
Upon successful completion, participants may be eligible for full-time employment at the stated range.
What We Offer
Full-time employees enjoy competitive compensation, yearly bonuses, and benefits package including 401(k) matching contribution, health, dental, and vision, cell phone reimbursement, generous vacation, office meals and snacks, team building events and activities throughout the year.
Equal Opportunity Employer
Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
CCPA disclosure notice here.
Auto-ApplyOperations Specialist
Operations internship job in Richmond, VA
MarshBerry is growing! We are seeking an Operations Specialist to join our FirstChoice team. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve, and realize their career goals. We offer competitive benefits, flexible work schedules, new challenges, and learning experiences.
Job Details
Position Summary:
MarshBerry is currently seeking an Operations Specialist for our Richmond, Virginia office. The Operations Specialist will be responsible for delivering exceptional customer service to FirstChoice members and play a key role in helping members with inquiries, responding to service requests, updating the agency management system (AMS) with carrier and client information, and assisting the Risk Placement Team.
Responsibilities:
Respond to service requests from FirstChoice members. Act as liaison with carriers and members to resolve client issues.
Check carrier websites daily to download policies, endorsements, audits, billing information, etc. and update the AMS accordingly with the information obtained.
Audit commission splits and communicate discrepancies to the appropriate team members. Serve as liaison with accounting to resolve issues.
Assist Risk Placement Team with service requests as needed.
Stay up to date with industry regulations to ensure all interactions and processes adhere to industry requirements and FirstChoice standard operating procedures.
Cultivates and maintains effective relationships with potential internal/external clients, partners, and stakeholders that can directly or indirectly lead to revenue generation for all MarshBerry services.
Act as back up to other service personnel as needed.
Additional responsibilities and projects as assigned.
Selection Criteria
Education & Experience:
High School diploma required, college degree preferred (A.A, + degree or equivalent).
Minimum of 3-5 years experience in a customer service role. Prior insurance experience is a plus.
P&C license preferred.
Proficient with technology including Microsoft Word, Excel, PowerPoint, and Access or similar database. Experience with an Agency Management system such as Applied Epic is preferred.
Other:
Attention to Detail: Takes pride in the quality of one's work output. Naturally pays close attention to work and takes accountability for accuracy, consistency, and thoroughness.
Customer Service: Consistently demonstrates a "customer first" attitude. Ensures the customer has a complete and satisfactory experience in terms of products/services rendered and questions/concerns addressed.
Prioritization: Organizes job duties. Meets deadlines. Aligns projects and tasks with corporate objectives. Ensures work being completed aligns with successful achievement of corporate, departmental, and team goals and deadlines issued.
Strong written and verbal communication skills with demonstrated creativity with regard to work.
Team oriented: Positive and professional, maintains good working relationships with team members throughout MarshBerry. Remains opens to others' ideas and exhibits a willingness to try new things.
Resourcefulness: Identifies and utilizes resources available to effectively achieve objectives. Able to size up new situations or challenges and determine how to respond adeptly and quickly. Makes the most of the tools available.
Integrity: Upholds the highest ethical standards in one's behaviors and activities.
Ability to lift up to 25 pounds.
Working at MarshBerry
Who We Are:
MarshBerry practices The Collaborative Way which encourages employees to adhere to these five principles: listening generously, speaking straight, being for each other, acknowledgement & appreciation, and honoring commitments. We are committed to fostering an environment of Diversity, Equity, and Inclusion. We strive to educate our current and potential employees in these areas, while continuing to promote a welcoming and inclusive environment for all.
What We Do:
MarshBerry provides consulting services in the financial services industry primarily to independent insurance agents, brokers and carriers. Our services include but are not limited to financial, operational, sales management, merger and acquisition advisory, peer-to-peer exchange and information services. We are recognized in the insurance industry for providing innovative and customized solutions to our clients. At MarshBerry, our mission is to help our clients learn, improve and realize their value. Our clients credit us for providing the vision, tools, and discipline to help them reach their strategic goals.
It's one thing to be recognized as experts in our field, it is another to be noteworthy based on the sentiment and feedback of our team. MarshBerry has been recently awarded the following:
Crain's Best Employers in Ohio
The Nation's Best and Brightest in Wellness
North Coast 99
Top Work Places - The Plain Dealer
Weatherhead 100
West Michigan's Best and Brightest Companies to Work for
To learn more about MarshBerry, visit *******************
We appreciate your interest in MarshBerry. As an equal opportunity employer, your application will be considered with regard to all laws which prohibit discrimination because of race, color, sex, religion, national origin, age, disability, military status, and genetic information, and requirements to take affirmative action in the hiring of minorities, including women, veterans, and those individuals with disabilities.
Development Operations Specialist (Part Time)
Operations internship job in Williamsburg, VA
Who We Are
Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18
th
-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.
Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute
,
and a renowned research library, the John D Rockefeller Jr Library.
Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.
About the Position
This critical role is primarily responsible for seamless operational and administrative support for the Development division through assisting senior division leaders. Key responsibilities include coordinating a myriad of projects and serving as the primary individual for ensuring accurate and timely submission and documentation of related purchase orders, invoices, and requisitions across the entire division, in addition to managing requests for system access.
The Development Operations Specialist monitors asset and office supply inventory and ensures new and existing hires within the division have all the necessary tools and access needed for success in their role, such as those related to the donor database. They are also responsible for ensuring all onboarding/offboarding tasks are completed in a timely manner, working with division leaders, managers, and HR as appropriate. Another significant piece of the Development Specialist's job will be to create and maintain standard operating processes for the entire division as they relate to Tessitura, the constituent relationship management system.
Main Duties:
Working with department leaders, coordinating ongoing projects to ensure efficiency and collaboration across teams.
Ensuring timely and accurate purchase orders, invoices, and requisitions are processed by working directly with department leads and accounts payable.
Develop and maintain a high level of proficiency in the Foundation's ERP system of record.
Support the onboarding process for new hires by facilitating introductions, arranging technical and training needs, and ensuring proper office setup and access to systems and equipment.
Maintain and update onboarding and offboarding workflows, ensuring completion of tasks such as Teams access, distribution lists, parking, and other setup items.
Integrate a cohesive system for monitoring and updating standard operating procedures for the donor database. Build awareness and utilization of the SOP's across Development staff.
Organize and document an appropriate training schedule; develop, implement, and edit to improve existing training modules.
Manage the hardware/software assets of the division; assess requirements, confirm budget appropriation, coordinate and confirm delivery of assets with IT.
Provide administrative support to AVPs for scheduling and communication, purchase reconciliations, summaries of departmental needs/next steps required and other support as needed for division leaders.
Monitor office supplies and inventory with a lockbox vendor to ensure appropriate levels are consistently maintained.
Required and Preferred Education and Experience:
Required:
Undergraduate degree OR an equivalent combination of education, training, and/or experience.
At least two years of experience relevant to the position such as experience providing administrative support at an executive level.
At least 2 years of experience in a role requiring strong technical aptitude with the proven ability to navigate multiple systems.
Experience with complex requisition and invoicing systems and procedures.
Several years of experience using/working in Microsoft Office 365 including Word, Excel, PowerPoint, and Outlook.
Preferred:
Familiarity with fundraising, or nonprofit organizational structures, policies, and procedures.
Experience managing workflows or processes in digital platforms or CRM systems (e.g., Tessitura, Salesforce, Workday, or similar).
Qualifications:
Exceptional organizational skills.
Strong verbal and interpersonal skills, with a polished and professional demeanor with various stakeholders and diverse interest groups.
Ability to manage multiple requests and deadlines in an efficient manner.
Proven ability to manage multiple projects with a variety of stakeholders.
Be able to work with minimal direct supervision.
Understanding and adherence to discretion and information security.
Trusted to manage confidential information with discretion, sensitivity, and a high degree of care.
ServiceNow Platform Operations Specialist
Operations internship job in Richmond, VA
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The ServiceNow Platform Operations Specialist will have a leading role in maintaining the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level-2 end-user support, code migration/release support as well as production availability for over 10 ServiceNow instances. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success.
This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include documenting or modifying knowledge, performing investigations, identifying incidents, mitigating impacts and engaging in triages, and working with technology teams to identify and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration.
Responsibilities:
* Maintain and support the ServiceNow platform while adhering to bank policies and standards.
* Manage ServiceNow code quality control processes and routine
* Lead and mentor a team of operations specialists assigned to work on ServiceNow
* Respond to incidents for application availability issues as part of on-call duties
* Respond to incidents/pages for application functional issues or questions as part of daily duties
* Use your technical knowledge to triage service availability issues and restore service
* Research and resolve system defects, lead root cause analysis, and drive permanent resolution
* Ensure appropriate monitoring is in place and maintained to ensure application availability
* Participate in software release implementation meetings
* Participate in and coordinate maintenance activities
* Prepare and maintain application support/process documentation
* Develop management jobs, automation routines, or deployment scripts
* Monitors and supports application components and infrastructure critical to the business, such as relevant technologies and dashboards, responds to alerts regarding production incidents, and resolves issues prior to customer service interruption
* Fulfills requests from users, operations, auditors, and regulators within service level agreements and drives operational excellence through process improvement and monitoring development efforts related to supported technologies
* Onboards monitoring tools and applications in access system(s) of record to research potential production incidents, meet user requirements and service changes, and identify and implement automation opportunities in partnership with architects and engineers
* Communicates status updates and technical details, such as infrastructure, application and client impact, and component points of failure to management, and provides reporting on environment and incident status in operational meetings
* Performs environment routing and cycling, implements splash pages, and liaises with development teams to design and configure auto provisioning, straight thru revocation (STR), and straight thru processing (STP)
* Manages aged revocation monitoring to identify and fix defects in applications and systems of record
* Prepares technical documentation and develops procedures for trouble shooting incidents in order to identify production failure scenarios, vulnerabilities, and improvement opportunities requiring escalations
Required Qualifications:
* ServiceNow Certified System Administrator (CSA) certification, product micro certifications
* Proven experience as a administrator in highly regulated environments
* Experience in maintaining multiple ServiceNow environments
* Minimum of 5+ years of experience a ServiceNow development and engineering with emphasis on platform management
* Experience monitoring and maintaining ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle
* Experience supporting ServiceNow integrations for security, risk, and compliance
* Experience with ServiceNow instance cloning and management
* Experience maintaining both Windows and Linux MID servers.
Desired Qualifications:
* Bachelor's Degree in Technology or related field
* ServiceNow certified implementation specialist (CIS)
* ServiceNow certified application developer (CAD)
* Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards
* Experience leveraging MID servers for integration and automation
* Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets
Skills:
* Adaptability
* Analytical Thinking
* Influence
* Production Support
* Risk Management
* Automation
* Collaboration
* Result Orientation
* Solution Delivery Process
* Business Acumen
* Stakeholder Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
2026 Season Camera Operator Intern
Operations internship job in Colonial Heights, VA
The Tri-City Chili Peppers are looking for qualified, Camera Operators Interns for their 2026 Summer Baseball Season. The Chili Peppers are the HOTTEST team in the Coastal Plain League, a summer wood-bat baseball league with teams in Georgia, North Carolina, South Carolina and Virginia. As the innovators of Cosmic Baseball, our team plays from May through early August with over 35+ home games at Shepherd Stadium in Colonial Heights, VA. We employ a small full-time staff so part-time seasonal employees and interns will perform integral duties and gain valuable professional experience and knowledge.
The broadcasting and streaming team plays an integral part in not only covering the Chili Peppers home and away games, but also telling the story of the Chili Peppers players and organization. Home games are broadcast on FloSports and away games are broadcast via radio only through Mixlr. We have multiple positions available in this area:
Camera Operators (2) - These positions will capture the exciting Chili Peppers action on the field and assist with pre and post game interviews.
The position starts May 14th and will end by August 10th.
General Responsibilities:
Assist with set up and take down of broadcasting and streaming equipment.
Assist with coordination of pre and post game filming
Travel to away games (does not include camera operators nor director)
Train other interns to work cameras to be able to assist with broadcasts as need be
Research coaches and players in order to be ready to tell their stories
Assist with stadium preparation and clean up for each game.
Requirements:● Basic understanding of production and media is preferred.● Possess strong written and oral communication skills.● Self-motivated individual with the ability to multi-task.● Must be self-driven and highly motivated.
This is an unpaid/college credit internship eligible position.
The goal for those who accept this position is to give them real-world learning experiences and allow them an educational environment where they will learn and hone their skills within a workforce.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
2026 Summer Leadership Intern
Operations internship job in Williamsburg, VA
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
What you get to do as a Summer Leadership Intern at Busch Gardens Williamsburg and Water Country USA:
* Attend seminars held by various departments within the park, including Culinary Operations, Finance, Design & Engineering, Human Resources, Marketing, Merchandise, Maintenance/General Services and Park Operations as well as visiting Industry Experts.
* Park tours with members of your leadership team
* Planned meeting sessions with members of the park's leadership team
* Complete a Team project where groups of Interns will work on a real-world business case and present their findings and recommendations directly to Senior Leadership.
* Interns will have the experience of front-line involvement, overseeing a team of employees and providing guidance and direction to their team as they interact with thousands of guests daily
As a Leadership Intern you'll:
* Oversee and coordinate the daily activities of all assigned locations
* Monitor all assigned locations to ensure safety, Five-Star Service, and cleanliness
* Assist with the training of new Ambassadors and ensuring they have the proper training documentation
* Maintain safety standards for both Ambassadors and guests
* Oversee and coordinate daily assignments for all Ambassadors to include employee scheduling, rotation schedules and break schedules
* Monitor budgeted labor and location supplies
* Coach and counsel Ambassadors on their performance
* Complete all tasks assigned by park leadership in a timely manner
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What It Takes To Succeed:
* Must be currently pursuing a college degree
* Commit to working through the 2026 peak operating season (mid May- mid August)
* Flexible availability (schedules include nights, weekend and holidays)
* Ability to work indoors and outdoors, in a variety of weather conditions
* Excellent human relations and communication skills
* Previous leadership or theme park experience is a plus
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
* FREE park admission
* Discounts on park admission tickets and passes for family and friends
* Park discounts on food, merchandise, etc.
* Scholarship opportunities
* Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Auto-ApplySeasonal Overnight Student Chaperone: Williamsburg, VA
Operations internship job in Williamsburg, VA
Company Introduction
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.
Job Description:
Night Chaperones are responsible for monitoring for student misconduct, responding to emergency situations, and reporting suspicious activity on their assigned hotel floors during nighttime hours - 9:45 PM to 5:00 AM. Team Members ensure the highest quality experience for our students and educators while working closely with the Night Chaperone Coordinator and the Onsite Coordinator.
Responsibilities:
Treat customers, vendors, and fellow employees with honesty, respect, and professionalism.
Provide the highest level of safety for all participants while they are on tour.
Actively monitor assigned hotel floors from 9:45pm to 5am. (required)
Present a professional image - remain courteous, positive, and helpful.
Follow proper procedure while working on assigned floors to include checking in/out of the hotel with designated personnel, introduction to Program Leaders, and groups and escalation protocol.
Always maintain a professional relationship with students. (required)
Qualifications:
Availability from March-June, during peak season. (required)
Team player who works well with students, teachers, vendors and WorldStrides staff.
Excellent verbal and written communication skills.
Excellent technical skills with knowledge of Microsoft programs (Word and Excel), email, and working from a smartphone.
Must have the use of sensory skills as normally defined by the ability to see, read, talk, and hear - to be able to effectively communicate and interact with other employees and clients. (required)
Must be able to perform the physical requirements of the position, including walking up and down numerous flights of stairs with or without a reasonable accommodation. (required)
Successful completion of applicable background screening. (required)
WorldStrides, a global organization, is committed to
educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.
Auto-ApplySite Logistics Operations Specialist
Operations internship job in Sandston, VA
Meta is seeking an experienced Logistics Operations Specialist to focus on Data Center Field and Warehouse operations. This person will be responsible for supporting the Site Logistics Operations Lead to develop and implement consistent processes and oversee third party logistics teams at their assigned data center. This position requires communication skills, collaboration, prioritization skills, a proven track record exposed to process analysis and optimization, the understanding of logistics processes and systems, and experience with data analysis and logistics operations.
Minimum Qualifications
* Bachelor's degree in supply chain, operations management, business management and/or any other business-related field, or equivalent work experience
* 5+ years logistics experience overseeing operations, team performance, and SLA adherence
* Experience working independently, prioritizing, and managing one's time
* Experience with ERP, TMS, CMS, WMS systems - Oracle, Excel or any other analytics tools
* Communication, problem solving, and interpersonal experience
Preferred Qualifications
* Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting)
* Knowledge in Supply Chain process from Procure-to-Pay
* Experience in business analysis/program management
* Knowledge with Supply Chain and Inventory management models
* Experience in a data center environment
* Experience in cross-functional projects across multiple teams
Responsibilities
* Oversee logistics operations at assigned data center site to ensure operations are performed within the 4S standards (Safety, Security, SOX compliance, Stakeholders)
* Proactively and continuously monitor site logistics operations to identify gaps and create remediation plans as needed
* Plan and coordinate with third party logistics provider lead at the assigned data center to ensure site logistics requirements are met or exceeded. Work closely with third party lead to develop logistics support plans to include inventory accuracy, inventory movement and distribution, server rack movements, shipping and receiving, and any other processes as needed
* Identify gaps in operations and present solutions to standardize operations across Meta data center sites
* Develop, refine, and maintain documentation that captures and distributes the processes and policies for executing safe, effective, and efficient logistics operations within Meta data centers
* Build and support cross-functional relationships with internal partners drive effective communication channels supporting operations management
* Help produce monthly audits of compliance to ensure meeting all inventory controls
* Support month/quarter and year end requirement to ensure appropriate financial reporting
* Enable and support leaders to understand business requirements, implement new processes and contribute to ongoing process improvements
* Drive inventory reconciliation process to identify risk, manage obsolescence, and correct errors impacting inventory movement
* Identify and implement process improvement and efficiency efforts at assigned data center and warehouse locations
* Raise the visibility of IBOS field issues that require better systemic controls to central logistics for the development of improved processes
* Work with field leads, vendors and contract labor to develop and execute action plans in the implementation of these new processes
* Partner with other Site Logistics Operations Specialists to share best practices, knowledge share, and drive efficiencies
* Monitor metrics highlighting performance and trends within the data center field and warehouse operations
* Support the execution of Sarbanes-Oxley requirements, analyze discrepancies and assist teams to develop root cause corrective actions and trend improvements
* Help define and manage ongoing KPIs to measure process compliance and logistics operations performance
* Partner in developing shared solutions when inconsistencies are identified
* 10% travel required
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Loan Operations Specialist
Operations internship job in Laurel, VA
Job DescriptionDescription:
At Locus, we know communities thrive when they have equitable access to capital. We collaborate with stakeholders across the community development ecosystem to invest in communities with strong aspirations, while addressing challenges like a shortage of affordable housing, limited access to fresh food, a lack of quality jobs, and clean energy innovation. We believe a capital system that centers community input and impact is essential to ensure that everyone, no matter their background, location, or economic status, can live in healthy, thriving places.
Locus is the parent organization for a family of community development enterprises, which includes a nonprofit CDFI loan fund, a CDFI bank, a fund management practice, and a national guarantee program. With offices in Christiansburg and Richmond, Virginia, Locus offers innovative and flexible financing tools and strategic consulting services to individuals and organizations in underestimated and excluded communities, most of which are low-to-moderate income. Alongside our many partners, Locus has generated over $2 billion dollars in total impact.
Locus is a nonprofit holding company regulated by the Federal Reserve. Locus Bank is an FDIC-insured, certified bank and B Corp offering products tailored to socially conscious investors. Locus Bank is a majority-owned subsidiary of Locus. Member FDIC. Equal Housing Lender. Learn more at ********************
Position Overview:
The Loan Operations Specialist responsibilities will include but not limited to booking loans on loan system, imaging loan documents, verifying and auditing loan input, following up for loan documentation files, maintaining document tracking exceptions, performing loan research, and processing loan payoffs.
Essential Duties and Responsibilities:
Loan Booking
Book and verify new loans, renewals, modifications, letters of credit and guidance lines of credit for commercial lending
Book and verify new SBA loans
Post-closing loan review
Arrange loan ACHs
Post payments, draws, and principal reductions
Edit loans booked to loan platform for accuracy
Participation loan processing both purchased and sold
Clear loan unposted transactions
General loan account questions/research
Execute recording/release of applicable documents
Document exception tracking/reporting
Update adjustable rate on all loan accounts
GL Reconcilement
Balance multiple general ledger loan clearing accounts
Filing
Scan, index, and verify loan files to core system accurately
Filing of all physical loan files
Scanning trailing documents and filing them in the appropriate loan file
Work closely with the lenders and auditors to retrieve files for review
Paid Loans
Releasing collateral on loans such as UCC's, Titles, and Deeds of Trust
Sending paid loan documents to customers
Segregating and storing the paid off loan files
Process loan payoffs to include collateral releases
UCC Continuations
Filing of UCC Continuations
Insurance Monitoring
Review exception reports to ensure that proper insurance coverage is maintained
Coordinate force placed insurance coverage when necessary
Customer Service
Assist External and Internal Customers with questions or issues as they arise related to Loans
Reporting
Serve as back-up for semi-annual USDA Report
Review and update monthly Loan Tickler Report
Review and update daily Loan Payment Report
Review and update monthly Post Closing Exceptions Report
Review and update monthly UCC Continuation Report
Review and update weekly SBA Payment Report
Serve as backup for daily File Maintenance Report
Review and update monthly Closed Loan Report
Serve as backup for the weekly Purchased Participation Report
Serve as backup for the Interest Due Review Report
Other Duties
Backup for Operations personnel
Perform other duties as directed
Requirements:
Experience/Education/Certifications:
Minimum high school diploma and 3 to 5 years of experience in a commercial bank lending environment
Knowledge of accounting is a plus
Skills Required:
Organizational Skills
Well-developed Experience/Education/Certifications: organizational and decision-making skills, adaptability to changing priorities
Ability to meet deadlines and oversee multiple responsibilities simultaneously
Able to set one's schedule and execute according to a plan, seeking effective and efficient results
Communication
Ability to communicate in a clear, comfortable, and confident manner
Communicate effectively and in a way that supports teamwork
Demonstrate ability to write in a clear, concise and organized way
Computer/Technology
Excellent Word, Excel, and Windows file management skills mandatory
Demonstrated web research skills
Familiarity with Outlook, Teams, or similar network-based email and calendar software
Compensation and Benefits:
$47,000 - $57,000 annual salary, depending on skills and experience
Annual bonus opportunity
18-days of PTO per year
13-paid holidays per year
Medical, dental, vision, short- and long-term disability insurance
Life Insurance
Paid Family Leave options
401k savings plan with employer match
Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job-related disability, or status as a veteran.