Operations management specialist jobs near me - 1,018 jobs

We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market. 📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. 💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste. 💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. 💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity. About the role You'll build the operational foundation that scales Gamma's go-to-market efforts from PLG success to enterprise sales. This means establishing systems, processes, and infrastructure that bridge self‑serve users and enterprise buyers while leveraging AI extensively to build operations that work at PLG scale with enterprise precision. You'll own HubSpot architecture, deal operations, revenue reporting, and the GTM tech stack, ensuring our sales and customer success teams have everything they need to succeed. As Sales Strategy and Operations Manager, you'll implement AI‑powered workflows using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks, establish revenue forecasting that gives leadership visibility into pipeline health, and create scalable processes for lead routing, security questionnaires, and enterprise onboarding. You'll partner closely with Product, Finance, and Engineering while driving operational cadences that keep the team aligned and accountable. Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do Build and manage CRM infrastructure from the ground up, owning lead stages, qualification criteria, pipeline reporting, and automated workflows Implement AI‑powered workflows and automation using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks Own end‑to‑end deal operations including contract generation, invoicing workflows, payment tracking, and clean handoffs between sales and customer success Establish revenue reporting and forecasting that gives leadership visibility into pipeline health, conversion metrics, and business performance Administer and optimize our GTM tech stack, evaluating and piloting emerging AI tools through continuous experimentation Drive operational cadences supporting weekly pipeline reviews, monthly business reviews, and quarterly planning What you'll bring 6‑8+ years in Revenue Operations, Sales Operations, or GTM Operations at a B2B SaaS company with proven ability to build systems from scratch Expert‑level HubSpot and Salesforce proficiency with experience building instances, designing complex workflows, and leveraging the platform for PLG and sales‑led motions Strong technical foundation with SQL proficiency, comfort with APIs and system integrations, and experience implementing AI‑powered tools to automate operations Experience bridging PLG and sales‑led models with understanding of both self‑serve metrics and traditional B2B pipeline management Project management excellence with ability to juggle multiple priorities, manage cross‑functional stakeholders, and ship projects on time Business acumen and analytical rigor with ability to turn messy data into clear insights and communicate recommendations effectively Bias toward action and pragmatism with judgment on when to build perfect solutions vs. when 80% is good enough Humble, collaborative approach with ability to build trust across teams and genuine eagerness to help others succeed (Nice to have) Early‑stage startup experience building operations infrastructure from the ground up (Nice to have) Experience migrating from HubSpot to Salesforce or Salesforce to HubSpot Compensation range Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people. We believe Gamma's storytelling platform will make people happier at work. Let's be real: no one likes building decks. And yet, they're a necessary part of work life. We're on a mission to free orgs from the drudgery of deck building, while dialing up the magic of storytelling and turning dread into delight. We care deeply about our customers' success. If we don't think they'll get real ROI from Gamma, we won't sell it to them. Customer success drives all of what we do - from our first interaction with them, to their umpteenth renewal. We aim to help our customers win the next pitch, land the compelling case, drive employee satisfaction, and let storytelling reign. Our tiny team has massive impact and reach 1 million 6 million AI images generated daily 1 trillion LLM tokens processed per month … all driven by customer value. Life at Gamma You get energy from small teams doing big things. You love when design, code, and storytelling overlap. You default to action, even when the answer isn't clear yet. You value details, but know when to ship and move on. You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn. You believe AI should amplify creativity, not replace it. You know kindness and intensity are not opposites. You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen. Who we are Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting. Here's a bit about what it's like to work here, from people on the inside We asked the team what makes Gamma, Gamma. Here were some of their answers: "quirky, inspiring, fun, a little wild in the best way" "You can have an idea and just run with it." "Everyone's talented and humble - the mix keeps you sharp." "We ship cool stuff, learn a ton, and laugh a lot doing it." Meet the team We're a team of dreamers and doers building in beautiful San Francisco 🌉 We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you! #J-18808-Ljbffr

A leading AI CRM company is seeking a Sr. Director of SMB Strategy and Programs. This role focuses on high-impact initiatives within the Customer Success organization, requiring expertise in management consulting and a deep understanding of customer engagement strategies. The ideal candidate will leverage their analytical problem-solving skills and strong leadership capabilities to drive strategic decisions that support customer success. This position offers a competitive salary and the opportunity to work in a dynamic environment dedicated to innovation. #J-18808-Ljbffr

A leading healthcare consulting firm in Chicago is seeking a Healthcare Consulting Manager. The role involves managing complex projects, analyzing data for performance improvement, and mentoring junior team members. Candidates must have a BA/BS in Nursing and at least 5 years of experience in a clinical environment. Strong leadership and communication skills are required. Huron offers a competitive salary range, benefits, and a commitment to diversity and inclusion. #J-18808-Ljbffr

About the Team PetSmart Veterinary Services (PVS) is an independent veterinary ownership model that is rapidly growing inside PetSmart locations in the US and Puerto Rico. PVS provides a complete solution for veterinarians to open their own franchised veterinary practice. Launched in 2022, PVS hospitals connect pet parents with local, trusted veterinarians with convenient veterinarian hospital locations within PetSmart stores. It's a simple but powerful solution that gives veterinarians ownership and control of their practice while providing high-quality veterinary care. About the Location Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart's Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you'll be part of an engaging and supportive environment designed to help you and our teams thrive. About the Job The Senior Director of Operations, Veterinary Services, will lead the operational strategy and execution for veterinary services across locations nationwide. This role is responsible for ensuring clinical and operational excellence, fostering effective relationships with franchise partners, and delivering a consistent, high-quality client and pet experience. The ideal candidate possesses in-depth expertise in multi-site healthcare or veterinary operations, experience supporting franchised and/or joint-venture businesses, and a passion for delivering exceptional service in a mission-driven environment. Key Responsibilities: Operational Leadership: Oversee the day-to-day operations of veterinary hospitals within locations, ensuring alignment with service, safety, compliance, and customer care standards. Franchise Consulting & Enablement: Serve as a strategic advisor to hospital operators, offering operational guidance and support related to hospital performance, staffing models, customer service, and adherence to brand and regulatory standards. Client & Customer Experience: Champion a pet- and client-first culture by ensuring that all veterinary services deliver compassionate, consistent, and professional care-partner with internal teams to implement customer experience standards, client feedback loops, and service recovery models. Field Team Management: Lead a geographically dispersed team of field leaders, ensuring they are equipped to support both operational performance and customer satisfaction initiatives at the hospital level. Strategic Implementation: Partner with executive leadership on the rollout of strategic initiatives, including new hospital openings, service expansions, and brand-aligned experience improvements. Financial Stewardship: Manage P&L performance for hospitals. Support hospital operators with operational benchmarking and business planning to drive sustainable growth and profitability. Regulatory & Clinical Compliance: Ensure all veterinary operations meet or exceed state, federal, and company standards for veterinary care, safety, and documentation. Cross-Functional Collaboration: Collaborate with Store Operations, Real Estate, Marketing, HR, Legal, and Customer Experience teams to support the seamless integration of veterinary services into the broader retail environment. Qualifications: 10+ years of progressive leadership experience in operations, preferably within veterinary and/or healthcare services, multi-site operations, or franchised consumer services Demonstrated experience advising or supporting franchisees, joint-venture operations and/or independent operators Proven track record of driving customer experience initiatives in a clinical or retail environment Bachelor's degree in Business, Healthcare Administration, or related field; MBA or similar advanced degree preferred Deep financial acumen, including P&L management and budget forecasting Ability to lead and inspire cross-functional and geographically distributed teams In-depth understanding of veterinary industry operations, clinical workflows, and regulatory standards Exceptional interpersonal and communication skills with the ability to build credibility and trust with both internal teams and external partners Passion for pets and a shared commitment to advancing accessible, high-quality veterinary care About the Culture At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil' Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #LifeAtPetSmart here:************************************************ Check out Associate stories and share in some celebrations at PetSmart:************************************ Explore PetSmart Benefits here:****************************** If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. #J-18808-Ljbffr

A leading global systems integrator is seeking an experienced General Manager to lead their strategic direction and operations in Mount Laurel, NJ. You will develop business strategies, oversee daily operations, and foster a culture of innovation. The ideal candidate should have a strong background in general management, preferably in the high-tech or manufacturing sectors, along with excellent leadership and communication skills. A competitive compensation package and opportunities for professional growth are provided. #J-18808-Ljbffr

Regional Manager of Operations - Skilled Nursing | Remote + Travel CHE Behavioral Health Services is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities. CHE is a premier provider of psychology and psychiatry services with 500+ clinicians across 12 states. Position Overview The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise. Key Responsibilities Territory Growth Expand services across SNFs and ALFs; onboard new facilities Increase penetration in existing facilities and promote specialty service lines Build relationships with facility leaders to drive referral growth Present CHE programs and secure new facility contracts Travel up to 50% Quality Service Provide exceptional customer service to partner facilities Conduct quarterly in-person facility visits Support facility staff with workflows, referrals, and program integration Communicate territory needs to internal teams Provider Management Track provider productivity and RVU performance (daily-annual) Conduct monthly provider meetings (virtual or in-person) Collaborate with Clinical Operations on regional initiatives Assist in interviewing and evaluating candidates for facility-based roles Education Bachelor's degree required Master's degree preferred Experience Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations) Multi-site healthcare operations experience required Skills Strong leadership, critical thinking, and decision-making Excellent relationship-building and customer service skills Ability to manage change and execute growth strategies Advanced organizational and time-management skills Ability to work independently and manage multiple priorities Ability to travel, including occasional overnight trips Apply Today Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity. #J-18808-Ljbffr

A leading personal finance company located in California is seeking a Director of User Operations. In this role, you will transform customer support using AI technologies and lead a high-performing team. The ideal candidate has substantial experience in customer operations and automation initiatives, with a focus on driving measurable results in satisfaction and operational efficiency. Remote work flexibility is offered. #J-18808-Ljbffr

Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Parsec, LLC. is currently seeking an Operations Manager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment. Schedule: 6:00pm to 6:00am - 3 days on 3 days off (Including weekends and holidays) Responsibilities will include but not be limited to: Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills Strong computer skills, including knowledge of Microsoft Office

A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S. #J-18808-Ljbffr

Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO

Shift Hours: 1st: Monday-Thursday, 4:30am-3:30pm Pay Range: $62,000/year + benefits ( Plans offered : 401K, medical/dental/vision/disability/life insurance, maternity leave) About Us: At SwipeJobs, we're reshaping the future of staffing through technology. With operations in 48 states across the U.S., our platform connects job seekers with employers through our intuitive mobile and desktop applications. We're a high-growth, tech-enabled company backed by a strong vision and a dynamic leadership team. We are seeking an experienced Bilingual Onsite Manager to drive growth in the West Jefferson, OH market. What You'll Do: Manage all employees actively working onsite Partner with managers to understand staffing needs Coordinate onboarding and new hire orientations Support employees and act as the onsite point of contact What We're Looking For: Fluent in English and Spanish Previous supervisor, onsite management experience or team lead (warehouse or light industrial preferred) Strong people skills - you enjoy building connections Organized and able to juggle multiple tasks in a fast-paced environment Comfortable using Microsoft Office; ATS experience is a plus Reliable, proactive, and able to work independently onsite

What is Smash Park? Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity. Job description: At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together. We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience. What You'll Do Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun. Cultivate a culture of diversity, equity, and inclusion throughout the organization. Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service. Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance. Train and develop team members to deliver exceptional guest experiences. Ensure compliance with food safety, liquor regulations, and quality standards. Monitor operational costs, identify opportunities to reduce waste, and improve profitability. Implement policies and protocols to maintain and improve operational efficiency. Help plan and execute public and private events to promote the Smash Park brand. Continuously review and improve the overall guest experience-from product quality to service delivery. Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment. The Experience You'll Bring: 2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred. Strong organizational, leadership, and interpersonal skills. Excellent financial management and analytical abilities. Experience with restaurant management and accounting software. In-depth knowledge of food safety, liquor requirements, and quality standards. Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays. Salary is based on experience, skills, and qualifications. This role is bonus-eligible. Job Type: Full-time Compensation: Starting salary of $65,000 annually, with bonus-eligibility. Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Experience Required: Hospitality management: 2 years We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Vice President of Operational Excellence The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry. Responsibilities Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. The above duties are meant to be representative of the position and not all-inclusive. Qualifications Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. Knowledge, Skills & Abilities: Exceptional communication and change management skills. Ability to lead cross-functional teams through complex transformation initiatives. Data-driven mindset with a passion for operational analytics and structured problem solving. Customer-focused with a strong track record of operational delivery in client-centric environments. Agile, decisive, and calm under pressure. PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer

Director, Operations Portfolio & Planning College Board - Operations Role Type: This is a full-time position About the Team College Board Operations Division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is leading exciting work to advance customer experience using innovative solutions, emerging technologies, and integrated products to enhance the end-to-end delivery of digital assessments and all aspects of customer support. The Knowledge, Learning & Operational Effectiveness team collaborates across all operational functions to design and deliver integrated solutions that power our core operations. Our mission is to create a connected ecosystem that supports College Board digital experiences, enabling operational efficiency and exceptional customer outcomes. From backend systems to educator-facing content, every solution we deliver is purposefully crafted to enhance the customer journey, ensuring seamless, intuitive, and impactful interactions at every stage. About the Opportunity As the Director, Operations Portfolio & Planning, you will create and lead a centralized portfolio management and planning capability within Operations. You will develop and maintain a single, integrated view of all operational initiatives, both the work Operations leads and the support required for product and program delivery, to ensure alignment, prioritization, and sequencing across teams and release cycles. Working in partnership with Product, Program, Technology, and Operations leaders, you'll provide a single point of engagement and a unified “One Ops” view for roadmap integration ensuring Operations keeps pace with product timelines and launches. You'll ensure that Operations designs complete, connected solutions for how work gets done. This includes establishing clear pathways for automation and technology solution requests through a single, visible intake point that connects Operations to Technology and enables scalable, reusable solutions. You'll drive the operational rhythm of the business by coordinating planning activities, creating transparency into priorities, dependencies, and ownership across Operations. As a spokesperson for Operations, you will represent the portfolio to internal and partner audiences communicating our collective roadmap, priorities, intended outcomes and advocating for shared wins with clarity and confidence. In this role, you will: Planning, Prioritization & Operational Rhythm (40%) Lead planning strategies that shape the priorities for Ops internal platforms & product integration Establish planning cadences across Operations supporting continuous intake, prioritization, and delivery routines that bring structure and predictability to how work flows. Create transparency into work in progress and dependencies across Ops teams. Manage the rhythm of execution by running internal reviews, surfacing blockers, escalating risks, and ensuring on-time delivery. Communicate clearly with leaders and stakeholders on what is moving forward, when, and why. Portfolio Strategy Integration & Roadmap Alignment (30%) Work with stakeholders to maintain a consolidated view of product and program initiatives that intersect with operational initiatives, activities, and functions. Organize engagements to ensure Operations' portfolio needs are captured. Facilitating Operations leaderships prioritization of features with robust analysis. And guiding efforts to ensure planning alignment between Operations, Product, Program, and Technology teams. Ensure Ops delivery milestones are fully aligned with product launch timelines so the front stage and backstage stay in sync. Establish an Ops cross-portfolio approach to analyze, document and deliver analytic insights and data that influence product and service design. Support the evolution of Ops' Knowledge Management (KM) systems and learning development by maintaining team visibility on emerging and future operational systems and requirements. Solution Enablement (30%) Establish and manage a single intake process for technology solution requests, ensuring visibility and consistency across to deliver scalable solutions that improve efficiency. Track and communicate the outcomes and impact of delivered solutions, using data to inform future prioritization decisions. Advocate for Operations' portfolio priorities with stakeholders, identifying win-win opportunities to improve existing systems and ensuring new systems are ready to meet the unique needs of Operations and the customers it serves. About You 7+ years of experience in operations planning, portfolio management, or product/program management within a complex, matrixed organization. Strong understanding of product development and technology delivery lifecycles, with the ability to translate operational needs into clear, actionable work for technical teams. Demonstrated success partnering with Product, Program, and Technology leaders to align goals, identify dependencies, and deliver complete, scalable solutions. Highly comfortable operating in ambiguity: you can start from a blank slate, make sense of scattered inputs, and shape structure where none exists. You adapt quickly as new information surfaces and see ambiguity as an opportunity, not a blocker. A collaborative, low-ego teammate who builds trust across diverse groups. You naturally work through influence rather than authority, and you're energized by shared ownership, joint problem-solving, and helping others succeed. Exceptional organization and prioritization skills, with the ability to move multiple projects forward independently and collaboratively. Strong analytical and problem-solving skills, using data to inform prioritization, assess impact, and measure delivery outcomes. Excellent verbal and written communication skills, including facilitating planning sessions, leading reviews, and presenting to senior leadership. Proven ability to influence and build relationships across diverse teams, bringing structure without adding bureaucracy. Ability to travel 6-8 times a year to College Board offices or on behalf of College Board business. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success Authorization to work in the United States About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $80,000-$135,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-REMOTE1 #LI-AP1

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does the Vice President of Operations really do? Think of yourself as the leader who will oversee day-to-day operations to support growth and add to the bottom line of the organization. You will focus on strategic planning, and goal-setting, and must be fully accountable for ensuring your entire organization is on track. Not just anyone is qualified for this role. We make sure we get the best of the best! As you tackle your new tasks for the day, you know that it will lead to one thing: You will provide management and oversight of all aspects of the business within your site; demonstrate a commitment to excellence and collaborate well with senior leadership. You are expected to meet the company's objectives, in addition to having a passion for success, and a proven record of successful strategic planning and implementation. You will provide direction and development, formulate policies and strategic plans for future growth, manage daily operations of personnel, purchasing, administration, and other departments; and improve operational efficiency in targeted areas including customer support and engagement. As Vice President of Operations: You will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement, and redeployment. It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business. You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools. You will maximize client engagements and work with your leadership team to develop plans to meet future site needs. Being the Vice President, you will maintain profit margins and develop internal control systems to ensure accountability. To achieve this, you need to develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives. Requirements: At least 7 years in a Senior Leadership role of a large business or enterprise. Strong financial management and budgeting skills; make sound business decisions based on data and statistics; can structure effective training & development programs and measure their success; leverage the use of the latest technology to enhance the growth of your organization Possess a “people first” leadership style with strong communication, interpersonal and leadership skills Thorough understanding of organizational behavior, workforce planning, metrics, and analytics. Autonomous vehicles / Fleet management experience (Nice to have). Education / Certifications: BS or BA is highly preferred but not required. Work Location / Work Schedule / Travel: 25% travel within the region the position is assigned. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************

At Dscout, we're building the most flexible and powerful UX research platform on the market-trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We're building the next chapter of our go-to-market engine - and we're looking for a Director of Revenue Operations who can help us scale with clarity and impact. In this role, you'll connect strategy to execution, making sure our teams operate with clean data, smart processes, and systems that actually work together. You'll partner with leaders across Sales, Marketing, Customer Success, Finance, and Enablement - while guiding a small RevOps team that keeps everyone moving in the same direction. This isn't just an operations role - it's a chance to shape how we grow, make decisions, and serve our customers. What You Will Do: Power Revenue Insights Turn data into clear dashboards, forecasts, and recommendations Align goals across segments, territories, and teams Improve forecast accuracy and reduce surprises Own Our GTM Systems Lead strategy and governance for Salesforce and core tools Keep data clean, consistent, and trusted Drive adoption and change management with teams Make Processes Work Better Map the journey from lead → customer → renewal Create smart handoffs and accountability Automate thoughtfully - only where it truly helps Lead Compensation & Quotas Oversee commissions operations and governance Support plan design and scenario modeling Ensure clarity around how reps get paid Implement AI - Thoughtfully but quickly Pilot AI where it adds value Scale what works, responsibly and securely What You Bring: 7-12+ years in RevOps / Sales Ops (B2B SaaS preferred) Experience leading cross-functional teams Deep Salesforce and analytics expertise Hands-on work with quotas, commissions, and forecasting Strong communication and executive presence Bonus: startup experience, territory/CPQ experience, or AI-driven GTM tools. Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. About Dscout Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands. It doesn't stop there. When you join the Dscout team, you will get: A strong and competitive compensation package with a built-in bonus and equity program. An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more. An education stipend to support your growth & development, and a remote work stipend. A company that is open and transparent with our team. You will know what is happening and why it matters. Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address. When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. Dscout participates in the E-Verify program in certain locations, as required by law. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM

The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers. **** + Responsible for the operational oversight of all LMS activities including but not limited to: + Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements. + Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed + Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes. + Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested. + Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset. + Partner across departments as necessary to initiate timely and compliant learning initiatives + Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates. + Ensure operational alignment across OAPI/OPDC learning community + Develop and deliver LMS platform training when required. + Oversee the work of two remote-based contracted resources. + Represent Field Training and Development's unique needs at governance and committee meetings/working groups **Qualifications/ Required** Knowledge/ Experience and Skills: + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities + 5+ years of Learning Management System (LMS) experience + Advanced working knowledge of LearnShare LMS + Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs. + Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting + Ability to work in a fast-paced environment and be comfortable with consistent change + Detail-oriented with strong organizational skills + Strong written and verbal communication skills + Ability to prioritize and manage multiple responsibilities at once + Positive can-do attitude; always willing to learn + Strong analytical/technical skills + Comfortable with data management/data manipulation + Resiliency and tolerance of ambiguity **Preferred:** + Experience in pharmaceuticals/medical devices or other regulated industry + Embody a customer service mentality as you communicate and support field sales teams + Experience leading Contract Workers remotely Educational Qualifications + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: **************************** Position Title: Director, Go To Market Operations Reporting to: SVP of Sales / Growth Location: Chapel Hill, NC; Minneapolis, MN; Newton, MA; New York, NY. Remote candidates considered. Compensation: Director, Go To Market Operations ($135,000 - $150,000), depending on qualifications, plus bonus potential and benefits Job Summary: Build and run a best-in-class Go To Market (GTM) Operations function that matches a maturing, enterprise-focused growth motion. Act as an insights-to-action engine, not a reporting function. Provide continuous, real-time visibility into pipeline health, progress against targets, and risk, enabling leadership to pivot strategy early. Serve as a critical partner to the CGO, CFO, and GTM management team on forecasting, planning, and board readiness. Key Responsibilities 1. Pipeline Intelligence and Forecasting Own day-to-day pipeline reporting and visibility across inbound, outbound, consultant-led, and strategic deal motions. Track and analyze pipeline coverage, velocity, stage conversion, win rates, deal size, and sales cycle performance against established targets. Build and maintain dashboards and executive-ready views that surface progress, risk, and trends. Maintain forecasting models and scenario analyses to support leadership discussions and planning. Identify leading indicators of risk or underperformance and flag insights with clear supporting analysis. 2. GTM Planning Support and Performance Management Support quarterly and annual GTM planning processes through data analysis, modeling, and performance insights. Provide analytical support for capacity planning, headcount modeling, and program effectiveness. Monitor performance against plans and highlight gaps, constraints, and execution risks. Partner with GTM leaders to translate goals into measurable operating metrics and execution plans. 3. Cross-Functional GTM Execution Act as an operational partner to Sales, Consultant Relations, Outbound Growth, and Product Marketing to improve execution consistency. Establish and maintain clear definitions, handoffs, and operating rhythms across market-facing teams. Ensure GTM data and insights are shared in a timely and usable way to inform messaging, enablement, and prioritization. Drive adoption of standardized processes and metrics to create a single source of truth. 4. Systems, Tools, and Process Excellence Own administration, optimization, and ongoing improvement of GTM systems including CRM, forecasting tools, and reporting platforms. Drive data hygiene, discipline, and system adoption across GTM teams. Design scalable processes that support complex enterprise deals while maintaining speed and clarity. Evaluate and pilot automation and AI-enabled workflows to improve efficiency and insight in partnership with leadership. 5. Executive Reporting and Finance Partnership Prepare GTM performance materials for executive leadership and board-level reviews. Translate complex pipeline and performance data into clear summaries and insights for senior stakeholders. Partner closely with Finance on forecasting accuracy, reporting cadence, and performance tracking. Surface risks early with supporting analysis and clear articulation of implications. 6. Team Leadership Manage and develop a small GTM Operations team, starting with one associate-level individual contributor. Set clear priorities, expectations, and quality standards. Foster a culture of accountability, curiosity, and continuous improvement. Preferred Qualifications 5+ years of experience in GTM Operations, Sales Operations, Revenue Operations, or related analytical roles. Experience operating as a Director or senior individual contributor in a high-growth B2B or digital health company selling to large or jumbo employers. Deep hands-on experience with pipeline management, forecasting, and CRM-driven reporting. Strong analytical skills with the ability to translate data into clear insights. Experience supporting executive-level reporting and planning processes. Proven ability to influence cross-functionally without direct authority. Excellent judgment and discretion with sensitive information. Builder mindset with comfort operating in evolving environments. Collaborative, detail-oriented, and highly reliable partner to GTM leadership. Additional Job Information Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare. We welcome team members who are passionate about that mission. We embrace diversity and are committed to building an inclusive team. Well is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. We seek diversity and encourage individuals from underrepresented groups to apply.

SummaryThe Lead Program Management Specialist will lead the cross-functional team to deliver on United States Air Force (USAF) PBL contract deliverables within the terms and conditions of the contract and the established business case. This role influences approaches, projects, and programs within the functional area or affected business organization, as well as the ways of working. The position impacts the quality, efficiency, and effectiveness of the team's performance. The Lead Program Management Specialist operates within commercial practices and policies, which may be shaped by the responsibilities of the role. The role involves significant control and influence over commercial priorities, with moderate autonomy to enter into and execute commercial arrangements. Achieving the required outcomes demands high levels of commercial judgment. *Note ~25% travel required Job Description Roles and Responsibilities Contract performance related activities, tied to customer(s) or program(s). Perform as interface between the customer and the internal business team, managing the transfer of information and requests. Assure timely resolution of issues, keep the customer advised of the progress of the program, and negotiate changes, variations, solutions to issues and complying with agreed Terms & Conditions of the contract. Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to the contract. May also support proposal and negotiations. Contributes towards strategy and policy development and ensure delivery within area of responsibility. Responsible for the profitability and customer satisfaction for assigned contracts. Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams. Function as liaison between internal organizations and customers for assigned contracts. Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market Uses judgment to make decisions or solve moderately complex tasks or problems within projects, product lines, markets, sales processes, campaigns or customers. Takes new perspective on existing solutions. Impacts strategic approaches, projects and programs in the functional area and business organization and espouses FLIGHT DECK principles May lead small projects with moderate risks and resource requirements. Required Qualifications Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 7 years of Program/Project Management experience). Minimum of 3 years of Program/Project Management experience. This position requires U.S. citizenship status. Desired Characteristics Strong oral and written communication skills Strong interpersonal and leadership skills Demonstrated ability to analyze data sets and resolve complex problems Demonstrated ability to build customer relationships Ability to document, plan, market, and execute programs Established project management skills This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes #LI-Remote - This is a remote position