The Operations and Office Manager will support overall business functions by managing daily office, HR, and business operations to ensure technical field teams can focus on delivering energy solutions across Alaska.
ESSENTIAL DUTIES
Serve as the primary point of contact for property management and maintenance vendors to ensure the Anchorage office is professional, safe, and fully operational.
Manage reception duties including answering phones, greeting clients, and handling mail/courier services when needed.
Manage the office budget for supplies, source and purchase goods, stationery, and office equipment.
Negotiate and manage contracts with local service providers (IT support, catering, utilities, security).
Lead the orientation process for new hires-setting up workstations, issuing IT equipment/badges, and ensuring all employment paperwork is completed.
Maintain confidential personnel files, track PTO/leave requests, and ensure employee data is up to date in systems.
Schedule and track mandatory training and professional development for staff.
Plan and organize company events, team lunches, etc.
Assist with Accounts Payable (AP) and Accounts Receivable (AR) by coding invoices, reconciling credit card statements, and preparing expense reports for the finance team.
Identify bottlenecks in office workflows and develop Standard Operating Procedures to improve efficiency.
Coordinate complex executive calendars, organize meetings, and book business travel arrangements for management.
Assist with business licensing renewals and maintain digital filing systems for contracts and insurance documents.
Support AES zero-incident safety culture and assume personal accountability and responsibility for safe work practices in all projects, activities, and operations.
Other duties will be assigned to this position as needed.
REQUIRED EXPERIENCE
5+ years of experience in OperationsManagement, Office Management, Executive Administration, or an HR Leadership role
Basic understanding of HR best practices and confidentiality requirements
Proficiency in Microsoft Office 365, HR tools, and accounting software
Exceptional written and verbal communication skills; ability to communicate with vendors; align with executives and other employees; coordinate with external partners
Superior time-management skills with the ability to juggle multiple priorities without dropping the ball
PREFERRED EXPERIENCE
Bachelor's degree in Business Administration, HR, or related field
Previous work experience in the Energy, Engineering, Construction, Data, and/or Telecom industries
$38k-62k yearly est. 15h ago
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Director of Operations - Part 135
Aviation Search Group 4.1
Operations manager job in Anchorage, AK
The Director of Operations (DO) is an essential leadership role required for the safe, compliant, and efficient functioning of a Part 135 Air Carrier. This position ensures that all operational activities are conducted in strict accordance with the company's General Operations Manual (GOM), Operations Specifications, and all applicable Federal Aviation Regulations (FARs). The DO must possess deep operational knowledge, strong leadership skills, and the ability to oversee both administrative and flight-related functions.
Primary Responsibilities
Regulatory & Operational Compliance
Serve as Director of Operations for Parts 133, 135, and 137.
Develop, maintain, revise, and distribute updates to the company General Operations Manual, policies, and procedures.
Submit GOM and OpSpecs revisions to the FAA for acceptance; distribute approved revisions to all required personnel.
Maintain current knowledge of all applicable FARs, FSIMS 8900 guidance, and industry best practices.
Ensure all commercial operations are conducted by properly trained, qualified, and current crewmembers, including route qualifications, currency requirements, and proficiency checks.
Oversee the recordkeeping requirements of FAR 135.63.
Ensure conformity with all Flight and Duty Time Limitations under Part 135.
Verify that all aircraft operated under the certificate comply with the Operations Specifications and relevant regulations.
Maintain Hazardous Materials Training Manual and Special Permits in accordance with federal standards.
Communicate regularly with the FAA Flight Standards District Office and the NTSB; file all required reports and documentation.
Operational Control & Coordination
Exercise Operational Control with a comprehensive understanding of crewmember qualifications, aircraft capability, contractual demands, and regulatory restrictions.
Coordinate closely with the Director of Maintenance to ensure all aircraft adhere to the company maintenance program.
Work collaboratively with the General Manager and Chief Pilot regarding flight scheduling and aircraft availability.
Assign duty schedules for pilots and ensure adequate staffing for all operational needs.
Safety & Quality Assurance
Support and enforce a robust Safety Management System (SMS) in partnership with the Director of Safety.
Participate in safety committee activities, incident review, risk mitigation, and policy development.
Training & Personnel
Oversee training conducted by the Chief Pilot, instructors, and Check Airmen.
Assist with pilot qualification, training, and checking.
Serve as a Check Airman in assigned airframes.
Conduct interviews, hire personnel, and perform employee evaluations.
Maintain positive, professional relationships with customers and business partners.
Business & Administrative Functions
Collaborate with leadership to create, evaluate, and submit bids and contracts.
Assist in adjusting aircraft rates, operational minimums, and financial models.
Work with management teams on the acquisition and sale of aircraft.
Support tourism-focused operations and contribute to strategies that enhance the guest experience.
Report directly to the Chief Executive Officer and execute tasks as assigned.
Expected to perform 10-20% flight duties, with the majority of the role focused on operational leadership and administration.
General Qualifications, Knowledge & Experience
Commercial helicopter pilot certificate required.
First or Second-Class FAA Medical certificate required.
Minimum 3 years of experience within the last 6 years as PIC under Part 135 or 121 operations.
Demonstrated knowledge of FARs, FSIMS 8900, SOPs, and industry best practices.
Minimum 4,000 hours total flight time (more preferred).
Experience in Robinson R-44 and/or R-66, and AS350/H125 aircraft.
Long-line experience (preferred but not required).
Experience with U.S. Forest Service operations or procedures (beneficial).
Strong mountain flying experience recommended.
OAS Carding (current or previous) preferred.
Skills & Competencies
Strong written, verbal, and interpersonal communication skills.
Effective leadership abilities with the capacity to guide diverse operational teams.
Proficient with Microsoft Office applications and aviation scheduling/operational software.
Strong analytical and problem-solving skills.
Ability to manage complex logistics in dynamic environments.
Exceptional customer service mindset.
Able to command respect and maintain authority while working closely with the Chief Pilot and training staff.
Comfortable drafting, implementing, and enforcing policy.
Additional Requirements
Valid driver's license with an acceptable driving record.
Ability to pass background and drug screening (Zero Tolerance drug policy).
Willingness to work evenings, weekends, and holidays as operational needs require.
Ability to travel as needed for operational support or training.
Some relocation assistance may be available.
Must be able to commute reliably to the primary operating base daily.
$130k-201k yearly est. 3d ago
Assistant Store Manager
at&T 4.6
Operations manager job in Fairbanks, AK
Job Description: Take the lead at the center of where it all happens - our retail stores. With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career. In this role, you'll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you'll ensure that customers are provided with an extraordinary experience with our products and services. And you won't be in this alone. We offer best in class paid training that will set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals. Our most successful Assistant Store Managers have: Excellent communication and leadership skills Three or more years of sales and/or customer experience in telecommunications or a related industry Prior management experience Well-developed planning, analytical and problem-solving skills Familiarity with wireless terminology, industry trends and AT&T mobility systems The ability to collaborate with key stakeholders on initiatives beyond store walls. Additional requirements include: Strategic perspective and the ability to champion change. Inspiring your team through high performance, collaboration, and teamwork Utilizing professional expertise to solve problems and analyze issues. Taking initiative and striving and creating results Our Assistant Store Managers earn $53,200 - $79,800 in annual salary plus $18,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. ConnectingOurCommunities Weekly Hours: 40 Time Type: Regular Location: USA:AK:Fairbanks:407 Merhar Ave:RET/RET It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
$53.2k-79.8k yearly 1d ago
Skagway Rafting Assistant Manager
Alaska Mountain Guides & Climbing School Inc.
Operations manager job in Skagway, AK
Hike & Float Rafting Assistant Manager TIMEFRAME: March/April - October 2026 QUALIFICATIONS: Valid Real ID, Wilderness First Responder (Required - available to receive on site), CPR/First Aid (Required), Swift Water Rescue (Required - available to receive on site)
The Assistant Manager's position, in addition to their guiding duties, helps keep the program running smoothly alongside the Skagway Rafting Manager. The Assistant Manager shares office duties with the manager, including making the daily schedule, approving hours, scheduling and taking part in maintenance on rafts or other gear, as well as disciplinary duties. A lot more comes with this position, this is only a general overview and isn't fully comprehensive. You are responsible for aiding in managing and leading a staff of 10-16 raft guides.
The Hike & Float Assistant Manager reports directly to the Hike & Float Manager.
REQUIREMENTS
2+ years guiding, rafting preferred.
Prior management experience is helpful.
Prior leadership and tourism experience is helpful.
Must be able to lift up to 80 pounds repeatedly throughout each day.
Must be able to carry loads over uneven ground.
Must possess a strong work ethic.
Must be punctual.
Must be organized.
Must have a great, positive attitude.
Must be comfortable speaking to large groups of people.
Must be willing to work 40+ hours a week throughout the entire season.
Must currently have or be willing to obtain Wilderness First Responder and Swift Water Rescue certifications.
Must be willing and able to acquire a Skagway chauffer's permit once onsite.
SITE RELATED JOB DUTIES
Help to run a safe, efficient and high-quality program.
Split office duties with the Rafting Manager.
Provide input for Rafting Manager's weekly reports to Skagway office.
Be positive and outgoing when dealing with guides and guests.
Responsible for ensuring that all guides follow the policies and procedures outlined in the Skagway Guide Manual, Employee Manual and Emergency Response Manuals through delegation and direct team management.
Immediately address any performance or safety issues with guides as they occur and report to the site manager.
Ensure that the program is ready and up to operating standards for the start of the season.
Ensure that all guides are portraying a professional image to guests and provide top level customer service.
In the case of an emergency, coordinate guides to ensure that procedures are accurately followed, and that communication is constant, paperwork is correctly filled out and collected.
Ensure all emergency response equipment is correctly stationed, complete, and up to date.
Relay the performance and progress of all guides to the Rafting Manager.
Assist with providing continual training opportunities for guides throughout the season.
Attend weekly meetings as requested.
Taking inventory of gear and regularly maintaining the programs gear.
Together with the Rafting Manager, coordinate breakdown of the program at the end of the season.
Other duties as dictated by daily needs.
OFFICE RELATED JOB DUTIES (please note that many of these are shared responsibilities):
Assist in scheduling and leading program and guide meetings/evaluations.
Weekly meeting with Rafting Manager, Operations and/or Skagway Program Manager.
Time sheets and payroll - assist with employee timecard verifications.
Monitor guide hours/overtime for balanced scheduling.
Assist in organizing guide appreciation events: dinners and activities, etc.
The above is a list of general responsibilities and is not comprehensive.
WORKLOAD
40+ hours a week - may be more or less depending on time of season
40% site management
30% guide development/ administration
30% field time/active guiding
Division of hours will vary throughout the season based on program needs (start-up, break-down, training, etc.).
ADDITIONAL JOB RESPONSIBILITIES
Employees may be called on to share driving responsibilities with other programs and guide different variations of the Hike & Float Tour. We offer a Hike & Float Scenic drive which is the normal four-hour tour with an added drive up the Klondike Highway into Canada afterwards. We also run a Scenic River Float tour which is just the float portion of the tour, no hiking involved. You may also be required to assist in other office duties not listed.
PROFESSIONALISM
All employees represent the company, whether at the docks, on tour, or off the clock. AMG/CG expects everyone to conduct themselves professionally and exemplify the behavior associated with our quality guide service. Given our small Alaskan community, any inappropriate behavior can quickly damage your reputation and reflect negatively on the company.
LIVING SPACE AND RENT STRUCTURE
Employee housing is located in downtown Skagway, the grocery store and other attractions are within walking distance from housing. Accommodations consist of shared rooms typically 2-4 beds to a room, although the largest room is a 6-occupant bunkroom. Each house features shared bathrooms, a kitchen area, and living room. Employees residing in housing are expected to respect other and maintain a clean living area. Rent procedures are outlined in the Employee Manual. The two downtown houses share a large yard and mountain views, providing a fantastic base for our team.
Additional Notes
Managers and Assistant Managers do not pay rent.
There is limited space for people who drive to Skagway and wish to live in their vehicle. Additional info can be provided in an interview.
Pets - No pets are allowed within company housing.
TRAVEL AND LOGISTICS
Employees are responsible for their own travel arrangements to and from Skagway, AMG will assist wherever possible in helping outline necessary steps in travel plans. Please make arrangements with a few days on either end of the season for mishaps.
$25k-32k yearly est. 6d ago
Vice President, Field Operations
Chugach Electric Association, Inc. 4.5
Operations manager job in Anchorage, AK
The Vice President, Field Operations will provide overall direction to the Field Operations department managing transmission and distribution assets. Additionally, this position will be responsible for the planning, approval, revising, and implementing overall policies and strategies in alignment with Chugach objectives.
Essential Functions
* Ensure the seamless operation of the transmission, sub-transmission, and distribution assets.
* Coordinate and manage the long-range and short-term work plans and budget.
* Monitor and evaluate industry trends and changes related to utility operations, provide analysis and recommendations to modernize electrical infrastructure and operation.
* Oversee programs, procedures, and work processes to maximize the life of existing infrastructure and recommend replacement of assets at the end of life, within system reliability and service level commitments.
* Review current practices and benchmarks and KPIs against leading performers and implement best practices to improve overall service levels and productivity. Establish performance indicators and measurement systems.
* Submit capital improvement recommendations that enhance service, improve productivity, and meet Chugach's strategic objectives.
* Manage and oversee development of long-range financial requirements for revenue planning.
* Represent Chugach's interests in inter-utility technical committees and studies.
* Oversee and implement strategic planning to enhance reliability and economy of operation, including the opportunities afforded by new technology.
* Ensure compliance with regulatory requirements and federal, state and local laws.
* Prepare and administer Department budget. Develop annual action plan and assist management team in the identification of resources.
* Evaluate strategies of resource allocation among divisions to maximize the effectiveness of funds.
* Provide leadership and guidance regarding the development and implementation of processes, procedures, solutions and optimization for the department functions.
* Oversee the training and development of staff to include identifying training needs, allocating direct and indirect resources to allow for training opportunities, and evaluating investment of training.
* Manage adherence to policies and procedures.
* Participate in corporate strategic planning with executive and board leadership.
* Prepare and present reports to a variety of audiences including senior leadership, the board of directors, and other utilities.
* Participate in emergency response planning and take a leading role in storm restoration, natural disasters and other emergency events.
* Other duties as assigned.
Relationships
Internal
* Chief Operating Officer: Report to; receive direction, guidance, and decisions.
* Board of Directors: Give and receive information.
* Division Managers and Leadership: Confer with, give and receive information.
* Other Managers and Staff: Confer with; give and receive information.
External
* Bargaining Unit Representatives
* State and Federal Agencies: Coordinate with, give and receive information.
* Other Utilities: Exchange information and provide technical assistance.
Competencies
* Extensive knowledge of utility transmission, sub-transmission, and distibutions system operation, construction, maintenance, and economics.
* Familiar with Rural Electrification Administration (REA) system of accounts and REA Guidelines, National Electric Safety Code, and Occupational Safety and Health Administration (OSHA) regulations.
* Knowledge of project management, software development lifecycle, and risk management, including identification, assessment, and mitigation of risks.
* Knowledge in budgeting practices, financial controls, and the ability to anticipate budget requirements and evaluate financial performance.
* Knowledge of cybersecurity standards and best practices, as well as network and server hardware and system architecture practices.
* Knowledge of insurance concepts, terms, placement, administration, policy provisions, and claims handling.
* Ability to manage customer and vendor relationships, build consensus, and resolve conflicts in challenging project environments.
* Ability to apply logical reasoning, critical thinking, and problem-solving skills.
* Knowledge of policy and procedure development, implementation, and tracking.
* Knowledge of utility accounting procedures and procurement practices, including materials, equipment, and services relevant to the electric utility industry.
* Technical knowledge of distribution and transmission line as well as substation design and construction techniques.
* Proven leadership, mentoring and facilitation skills, with ability to guide, motivate and develop teams.
* Ability to perform in a fast paced and deadline-oriented environment.
* Ability to organize workflow, manage multiple priorities, and effectively utilize resources.
* Ability to apply tactical applications and decision making to long-term and strategic objectives.
* Effective verbal, written, and negotiation skills with the capability to clearly convey both technical and strategic information to various audiences.
* Proven ability to uphold ethical and professional conduct.
* Advanced knowledge of Microsoft Office applications.
Supervisory Responsibility
This position has supervisory responsibility for the Line Operations, Meter, Relay, and Substation departments.
Work Environment
Work is performed in a standard office environment. Periodic field travel to include outside meetings and inspections. Some field trips by aircraft may be required. Occasional out of state travel for meetings or training. Must be available for duty during major outages and system emergencies.
Minimum Qualifications and Experience
Education
Bachelor's degree in engineering, required. Professional Engineering license, preferred.
Experience
Ten (10) years of progressively responsible experience, including supervisory, in electric utility operation, maintenance, design, and construction, required. Additional, experience to include supervising union craft work teams and departments, utility construction, planning, operations, maintenance , engineering design, contract administration, oversight of major construction projects and related budgets. Experience working in a union environment, required.
Substitution
Additional professional experience in a similarly complex electric utility operation role or related field may be substituted for the required education on a year-for-year basis.
Chugach Electric Association is a member-owned cooperative, headquartered in Anchorage, Alaska's largest city. Anchorage itself sits at the base of the Chugach Mountains. Chugach is pleased to provide reliable, affordable power to more than 92,000 members from Anchorage to the northern Kenai Peninsula, and from Whittier on Prince William Sound to Tyonek on the west side of Cook Inlet. We service over 113,000 locations with 3,782 miles of transmission and distribution lines. We have many services that make it easy to power homes and businesses with Chugach.
A little more about us: Chugach has been around for a long time, recently celebrating 75 years! We are a stable company, in a stable industry. And while we may have stability, we are modern, sustainable and forward-thinking to ensure that we provide reliable services for generations to come. We also pride ourselves on the longevity of our employees. We have several 20, 30 and 40 + year tenured employees who continue foster an inclusive, innovative corporate environment. Find your spark!
Chugach's corporate vision:
Responsibly developing energy to build a clean, sustainable future for Alaska.
Chugach's corporate mission:
We provide safe, reliable, and affordable electricity through superior service and sustainable practices, powering the lives of our members.
Chugach's corporate values:
Guided by our values of safety, accountability, and sustainability, we are committed to serving our members, the community, and the Chugach team.
Equal Employment Opportunity
It is a policy of Chugach Electric Association, Inc., to recruit, hire, train, promote, and compensate persons without regard to race, color, religion, national origin, sex, marital status, pregnancy, parenthood, physical or mental disability, veteran's status, age, or any other classification protected by applicable, federal, state, or local law.
Chugach is also an affirmative action employer.
Chugach Electric does not sponsor employment visas. Applicants must be authorized to work in the U.S. at the time of application and throughout employment. Employees must be able to provide documentation to Chugach Electric to show their identity and authorization to work.
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$186k-259k yearly est. 29d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Operations manager job in Juneau, AK
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$194.2k yearly 60d+ ago
Director of Operations I, II- Rural
SCF 4.2
Operations manager job in Anchorage, AK
Director of Operations I
Hiring Range $148,116.80 to $202,418.67
Pay Range $148,116.80 to $229,569.60
Director of Operations II
Hiring Range $166,296.00 to $232,828.27
Pay Range $166,296.00 to $266,094.40
Summary of Job Responsibilities:
The Southcentral Foundation (SCF) Director of Operations is responsible for directing the day-to-day performance and operation of multiple diverse clinical and direct care programs or departments across multiple locations. The Director of Operations collaborates with clinical leadership to lead the establishment of strategies for the development and implementation of policies, procedures, and objectives. Develops plans necessary to achieve objectives and maintain quality services for customer-owners and a healthy work environment for employees. Is accountable for operational, financial, quality, and continuous improvement activities across multiple disciplines and specialties, including compliance with multiple regulatory agencies as well as federal, state, and local laws.
Qualifications:
SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services:
Master's degree; OR equivalent combination of education, training, and work experience.
Five (5) years of progressively responsible management experience including at least two (2) years of leading multiple programs or departments; OR demonstrated proficiency at the Administrator II level at SCF.
Additional Qualifications for Director of Operations II: Meets all requirements of Director I in addition to the following:
Demonstrated proficiency as a Director of Operations I at SCF.
Native Preference:
Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference.
Employee Health Requirements:
Compliance with our Employee Health Procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.
$166.3k-266.1k yearly 6d ago
Regional Nutrition Manager, Dietitian (RD)
Sentido Health
Operations manager job in Anchorage, AK
As a Regional Nutrition Manager, Dietitian, you'll play a vital role in bridging patient care and business development. This position offers the opportunity to work autonomously in a dynamic, fast-paced environment while building meaningful relationships with key accounts and patients. You'll leverage your clinical experience to educate, support, and advocate for patients, all while driving territory growth and ensuring operational excellence. If you are motivated, detail-oriented, and passionate about improving patient outcomes and thriving in a performance-driven setting, this role is a perfect fit for you!
Why Sentido Health?
We value our employees and offer a competitive benefits package that includes:
80 to 160 hours of PTO, based on tenure.
Quarterly bonuses based on company performance.
401K Plan 100% matching at 4%, with a half match at 5%-6%
Comprehensive medical, dental, vision, life, accidental, GAP, and telehealth insurance.
Free gym membership for full-time employees, or a stipend of $25 if the gym providing gym is not geographically available in your area.
Internal growth and developmental opportunities.
Salary Grade/Level/Family/Range
Full-Time, Exempt, Salary
Reports to
National Sales Director
Summary
The Regional Nutrition Manager, RD is a registered dietitian who is responsible for working in collaboration with the area Manager & Patient Care Coordinator, to provide sales support to key accounts, direct patient education/support and work with key accounts to identify and establish individualized documentation processes to manage our current and new patient population.
Essential Functions
Effectively manages pending patients through the documentation & authorization process and reports results to appropriate supervisors when requested
Manages monthly/quarterly budgetary guidelines to ensure overall territory profitability (fuel, marketing, travel, meals etc.)
Responsible to reach outlined monthly sales revenue targets
Properly review, research & prioritize pending orders to make most effective use of time and ensure patient satisfaction
Responsible for understanding and responding to all of the given territory's needs and overall care of his/her patients
Will be able to effectively manage (if applicable) other team members and triage situations throughout a given day to best serve our patients
Serves as a concierge to key accounts, representing Sentido in key communications
Create weekly routes with recurring calls to complete all required physician calls
Organizes and completes expected face-to-face calls and telephone contacts within outlined territory
Follows specified instructions in the delivery of patient protected health information, sales messages and marketing material
Participates in educational meetings and events as directed
Function as patient ombudsmen to facilitate timely service to our clients and to provide solutions on any issues or conflict relating to the same
Manages current patient census, communicates and stays current with clinical updates as necessary with appropriate staff
Identify new business (sales & marketing) opportunities within call points & key accounts
Maintain an on-call schedule with team members in your territory to ensure proper coverage for after-hour calls.
Responsible for same day emergency deliveries or patient home visits as needed
Required skills
Proven ability to recognize and respond to the needs and concerns of individuals.
Strong verbal and written communication skills.
Ability to follow verbal and written instructions accurately.
Highly organized with excellent time management and attention to detail.
Strong decision-making, problem-solving, and creative-thinking abilities.
Ability to manage multiple priorities while delivering exceptional customer service and support.
Demonstrates honesty, professionalism, enthusiasm, and systematic approach to work.
Ability to demonstrate and educate patient family members on all necessary equipment.
Competencies
Accurate and timely documentation in Brightree and other systems
Effectively communicates to patients and referral sources alike regarding patient education and documentation communication with referral sources I.E. Case managers, dietitians, nurses, referral coordinators.
Effectively communicates with internal staff to ensure the most productive results
Creates weekly schedule
Completes # of face-to-face appointments daily (12) and reaches target for both conversions and referrals based on territory goals
Adequately stores patient information in accordance to HIPAA Regulations
Possesses knowledge and the ability to educate on all Sentido service lines offered and continues education within product line changes or updates
Manages inventory within territory warehouses to have adequate supplies on hand. Maintains adequate par levels of supplies in vehicle
Properly follows PPE Guidelines
Pending CMN report will be worked in its entirety, weekly and bi-weekly audits will be performed by the direct supervisor to ensure proper management
Supervisory Responsibility
None
Work Environment
Field, Office or home office
Physical Demands
Able to lift and carry up to 20 lbs.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 AM to 5:00 PM. Rotating on-call schedule as determined by supervisor.
Travel
Remote Travel within territory
Preferred Education and Experience
Bachelor's Degree
Must hold a valid Registered Dietitian (RD) certification/license
Bilingual is preferred
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Statements
$74k-137k yearly est. Auto-Apply 60d+ ago
Independent Director of Operations
Huna Totem Corporation
Operations manager job in Juneau, AK
The Director for Independent Operations in Hoonah provides strategic and operational leadership for the independent business operations in Hoonah This Hoonah-based role ensures operational excellence, alignment with company values, and financial accountability across all activities. The Director oversees logistics, staffing, maintenance, and quality control for all tour and excursion programs, while supporting the President of Tourism and the finance team with accounting functions such as budgeting, forecasting, and expense tracking.
This position plays a key leadership role in advancing the Huna Totem Corporation mission by ensuring that the independent operations delivers safe, high-quality, and culturally grounded visitor experiences that reflect our values of being Culture-Driven, Community-Centric, and Business-Focused.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Operational Leadership
Oversee day-to-day operations of independent operations including Hoonah Travel Adventures, Icy Strait Whale Adventures, Icy Strait Brewery and City Shuttle Operations as well as any future independent businesses and tours.
Develop and implement operational procedures that enhance safety, efficiency, and service quality.
Ensure all tours meet company standards, regulatory requirements, and guest satisfaction goals. This includes CDL Compliance for Busses and Drivers as well as Marine Compliance for Vessels, Captains and Deckhands. Food and Beverage compliance with DEC as well as compliance with all state and local laws regarding F&B and alcohol.
Coordinate staffing levels and schedules in alignment with seasonal business needs.
Drive sales growth through development and implementation of marketing, pricing, and ancillary revenue strategies.
Financial & Administrative Oversight
Support accounting functions, tracking revenues and expenses, and providing the corporate accounting department providing daily, weekly and monthly reports.[RD2]
Assist in preparing budgets, forecasts, and variance analyses.
Monitor operational costs and identify opportunities for savings or efficiencies.
Ensure compliance with financial controls and timely submission of required documentation.
Leadership & Team Development
Recruit, train, and mentor operations team members; foster a culture of safety, accountability, and teamwork.
Provide ongoing performance feedback and professional development opportunities.
Lead by example in demonstrating professionalism, cultural respect, and strong work ethic.
Strategic & Cross-Functional Collaboration
Partner with the Marketing, Guest Services, and Maintenance teams to optimize tour performance and guest satisfaction.
Participate in strategic planning and long-term growth initiatives for the independent companies.
Represent Independent Companies in community partnerships, cultural engagement efforts, and local collaborations supporting Huna Totem's mission.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
Work is performed in both office and outdoor operational environments.
Must be able to stand or walk for extended periods and occasionally lift up to 25 pounds.
Occasional travel between Juneau and Hoonah is required.
Ability to work flexible hours, including weekends or evenings during peak tourism season.
QUALIFICATIONS
Education and Experience
Bachelor's degree in Business Administration, Tourism Management, Accounting, or a related field preferred.
Minimum five (5) years of experience in tourism, operations, or hospitality management required.
Minimum two (2) years owning/managing a P&L required.
Experience with accounting processes, budget management, and financial reporting preferred.
Knowledge of Alaska Native culture, tourism, and community relations a plus.
Skills and Competencies
Strong leadership and organizational skills with the ability to manage multiple priorities.
Working knowledge of software including booking and point of sale platforms as well as proficiency with Microsoft Office Suite (Excel, Word, Outlook).
Excellent communication and interpersonal skills.
Demonstrated ability to lead teams through seasonal and operational fluctuations.
Commitment to Huna Totem's Guiding Principles and cultural values.
Additional Information
This job description is not exhaustive and may include other duties necessary to support the goals and objectives of Huna Totem Corporation and its subsidiaries.
Huna Totem Corporation is an Equal Employment Opportunity employer, with Native Preference under P.L. 93-638.
$84k-146k yearly est. Auto-Apply 13d ago
Operations Manager (Starting Pay: DOE) - Anchorage, AK
NMS USA 4.2
Operations manager job in Anchorage, AK
The OperationsManager at NMS serves as the vital link between field operations and business administration. In this role, you will oversee the full lifecycle of Environmental Services (EVS), moving seamlessly from high-level financial analysis to granular vendor management.
You are responsible for the financial integrity of the division-managing everything from monthly revenue entry and inventory control to complex A/R billing and contract reviews. Beyond the numbers, you serve as a technical mentor, ensuring that managers are supported, new hires are onboarded correctly, and operational software systems run without interruption.
Responsibilities
* Review and analyze weekly numbers and generate labor reports to ensure operational efficiency.
* Assists in ensuring a safe working environment throughout the facility for all employees by complying with all company safety and risk management policies and procedures.
* Assists in monitoring employee productivity.
* Responsible for orientation and training of employees.
* Performs day-to-day assignments in addition to lead duties.
* Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
* Takes an interest and initiative in the development of the facilities team.
* Participate in regular safety meetings, and safety training. Apply all applicable OSHA requirements to all assigned work. Reports all accidents and injuries in a timely manner.
* Enter monthly revenue for EVS units, manage journal entries, perform "true-ups," and handle unbilled accounts.
* Lead unit financial reporting, including "Flash" reviews and Esker-based reporting for EVS, K-12, and Higher Ed sectors.
* Collect, process, and review all EVS inventory monthly, ensuring all data is accurately reflected in Adaptive Insights.
* Oversee new account setups, manage billing inquiries, and process all EVS-related invoices.
* Review contracts for term dates and rates while managing rentals, utilities, and leases for EVS and K-12 units.
* Manage billing and conduct client research to track and resolve past-due invoices.
* Oversee the processing of work orders specifically for the EVS Department.
* Facilitate new onboarding, including paperwork and training as needed.
* Maintain employee setups for new hires and transfers within the TCP (TimeClock Plus) system.
* Provide direct support to EVS Managers and generate miscellaneous reports for the Director of Operations and Area Managers.
* Used for weekly number analysis and monthly revenue/inventory data entry.
* Required for invoice processing and troubleshooting operational issues, such as resolving GL code errors.
* Utilized for advanced departmental reporting.
* Ability to work effectively both independently and as a collaborative team player.
* Proactive in troubleshooting system issues to prevent operational delays.
* Other duties as assigned and qualified for.
Qualifications
* High school diploma, or GED equivalent.
* A minimum of 3 years of operations experience, at least one year experience that evidences a working knowledge of cleaning equipment and general cleaning processes.
* Must also have at least one year experience in a supervisor, manager or in an equivalent leadership role.
* A Valid driver's license and an acceptable driving record for the past 3 years to be eligible under NMS' vehicle insurance policy.
* Must have reliable transportation to work at various job locations when needed on the job. Mileage will be reimbursed as per the mileage reimbursement policy.
* Intermediate computer skills in Microsoft Office (Word, Excel, PowerPoint and Outlook) and the ability to type at least 45 WPM.
* Must be fluent in speaking, reading, and writing English.
Background Requirement:Level One: An individual is ineligible to work in any position that has Regular Contact With or Control over Children, Dependent Adults or Vulnerable Persons if the individual has been convicted of:
* One or more felonies and/or two or more misdemeanors of Crimes Against Persons and/or Crimes of Violence.
* Any Crime against a Child, Dependent Adult or Vulnerable person, regardless of its classification as a felony, misdemeanor, or other type of offense.
* Any Sex Crime, regardless of its classification as a felony, misdemeanor, or other type of offense.
* Murder.
APPLICANTS MUST PASS A PRE-EMPLOYMENT DRUG TEST, A POST OFFER PHYSICAL ASSESSMENT AND A CRIMINAL BACKGROUND CHECK.
Working Conditions and Physical Requirements
Weather: Indoors and Outdoors, frequently exposed to outdoor weather conditions.
Noise level: Moderate to Loud.
Description of environment: Environment will vary based on the facility assigned to.
Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently to constantly required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
Competencies
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.
$64k-103k yearly est. Auto-Apply 13d ago
Cold Bay Operations Manager
Aleut Corporation 4.6
Operations manager job in Anchorage, AK
Reports to: General Manager Status: Full - Time/Exempt
JOB SUMMARY: The Aleut Ventures (AV) OperationsManager will manage day-to-day operations of AV's subsidiary businesses and execute successful business development strategies to grow and expand upon current business operations. The OperationsManager will also support the development and execution of maintenance, capital projects, and regulatory compliance for AV and its subsidiaries.
PRIMARY RESPONSIBILITIES
Embrace the mission of Aleut and Aleut Ventures to maximize dividends and opportunities for our shareholders, and demonstrate our values: transparency, accountability, integrity and respect.
Ensure safe operations of all subsidiary businesses, including compliance with Alaska Department of Environmental Compliance (ADEC) and other regulatory agencies.
Provide day-to-day management to all field operations staff.
Develop and execute a business development strategy with defined outcomes; track and report deliverables.
Direct and implement AV operational policies, objectives, and initiatives.
Support the development of new policies, objectives, and initiatives when appropriate.
Provide day to day management and supervision to all field operations staff.
Support purchases for AV subsidiaries and plan logistics for bulk fuel deliveries.
Support the development of operating/capital budgets for all operations, assist in invoice creation/tracking for smaller subsidiaries, and participate in regular AV financial reviews.
Team development: identify technical capacity gaps, connect staff to appropriate training, track and monitor capacity level improvements.
Work with leadership to develop SMART goals for distinct business operations and the actions required to accomplish them.
Communicate goals and direction with employees. Work with employees to develop individual action plans; track progress.
Travel to subsidiary businesses located in your area of responsibility.
KNOWLEDGE, SKILLS AND ABILITIES
Experience in fuel terminal operations (aviation and marine), fuel purchasing, sales, and facilities maintenance requirements.
Experience with hotel management and tourism preferred.
Skilled in project management: resource planning, contractor selection, budgeting, and scheduling. Five years of experience preferred.
Demonstrated experience in business development. Demonstrate a proven track record of successful outcomes related to business growth and/or expansion.
Ability to identify and implement technology solutions that improve operational efficiency.
Managerial accounting experience, including project cost accounting and forecasting.
Skill in Microsoft Office programs (Excel, Word, etc.)
Skill in planning, organization, and time management.
Strong interpersonal skills to interact in a team environment and foster positive relationships.
Ability to analyze and problem solve throughout major projects as well as day-to-day work.
Ability to manage geographically dispersed teams with effective performance management practices.
MINIMUM QUALIFICATOINS
Bachelors Degree in Business Management or related field or equivalent combination of education, training, and experience.
Five (5) years experience in managingoperations in related field.
Must possess and maintain an Alaska Driver's License.
Must possess a Transportation Worker Identification Credential (TWIC) or be qualified to receive one within six months of hiring.
COLD BAY OPERATIONSMANAGER - ADDENDUM
The Cold Bay OperationsManager will manage day-to-day operations of AV's businesses in Cold Bay, including Frosty Fuels, the Frosty Fuels Terminal/FBO, and a rental property. This addendum is provided to clarify additional Primary Responsibilities and Knowledge, Skills and Abilities that pertain specifically to AV's business operations in Cold Bay.
PRIMARY RESPONSIBILITIES
Fixed Base Operator (FBO)
Develop full suite of offerings and associated pricing for new FBO operations.
Establish Standard Operating Procedures (SOPs) and customer service delivery standards; train employees.
Develop monthly operations reporting format.
Oversee management of Frosty Fuels Terminal tenants and housing rental unit.
Client capture: meet revenue targets for expanding cargo customers; track and report business development metrics.
Travel to subsidiary businesses in Cold Bay monthly.
KNOWLEDGE, SKILLS AND ABILITIES
Robust business development experience: successful customer acquisition strategies and quantifiable outcomes.
Experience operating a successful FBO
Creating operational processes
Adoption of technology platforms
Membership in appropriate networks
Experience implementing and overseeing fleet maintenance programs.
Experience implementing and overseeing facility maintenance programs.
BENEFITS
401K - Employer matching up to 4%.
Paid Holidays (13/year).
Paid Time Off (accrued bi-weekly, starts at 6.20 hrs per pay period/20 days a year).
100% Employer paid Dental/Vision for employees and their qualified dependents.
100% Paid Employee Life Insurance / Disability.
Potential for Annual Incentive.
Advance your career with exclusive tuition benefits-Aleut employees and subsidiaries enjoy in-state tuition rates plus a 10% discount on University of Alaska Fairbanks online courses and certifications.
PREFERENCE STATEMENT
The Aleut Corporation (“Aleut”) is committed to providing employment and development opportunities for our shareholders and descendants. Aleut shall make employment selections first based on qualifications for the position. Preference shall then be given to eligible and qualified TAC shareholders and descendants in accordance with the Alaska Native Claims Settlement Act, 43 U.S.C. § 1601 et seq., and other applicable laws.
Aleut is an equal opportunity employer. Aleut shall select, train, and promote the most qualified individuals based upon relevant work factors such as work quality, attitude, education, and experience, so as not to discriminate against any employee or applicant on the basis of race, color, sex, sexual orientation, national origin, religion, marital status, changes in marital status, pregnancy, parental status, physical or mental disability, age, status as a disabled veteran, special disabled veteran, Vietnam veteran, and all other eligible veterans, or other classifications protected by applicable law.
$68k-115k yearly est. 44d ago
Hotel Manager
Crew 4.1
Operations manager job in Juneau, AK
Status Update 1/8/26: All Hotel Manager positions for the Summer 2026 Alaska Season have been filled. We will continue to accept applications and contact candidates if staffing needs change.
Join one of our virtual information sessions, held every Friday at 12pm PT to learn more about working at UnCruise - register here.
ABOUT UNCRUISE
At UnCruise Adventures, we work together to provide an enriching adventure experience while inspiring an appreciation of local cultures and the natural world. This means we kayak among icebergs, travel to hidden waterfalls, snorkel with sea lions, dive with manta rays, and share air with whales. Our destinations include Alaska, the Hawaiian Islands, & Baja California.
CREW PERKS
Heath care benefits (medical, dental, vision)
Rotation schedule (6-8 weeks sailing with 2-3 weeks off)
Room and board when scheduled
Travel stipend
Credential reimbursement (qualifications required)
Pro deals
JOB SUMMARY
The Hotel Manager (HM) is a key member of the Vessel Leadership Team (VLT - a group of leaders assigned to manage all aspects of each department on the vessel). This is a hands-on position, and the employee is responsible for the overall operations of the Hotel Department including front of house, back of house, bar, and housekeeping services, as well as the overall guest experience. This position reports to the Captain while sailing in addition to the Senior Hotel Manager on shore.
Requirements
QUALIFICATIONS
Three to five years of experience managing a team of eight to ten individuals in a hospitality setting. We are looking for proven leaders who can act as mentors and motivate their team.
Understanding of bar and galley operations with a robust foundation of knowledge regarding food, wine, and spirits
Strong time management skills; ability to handle multiple tasks, set priorities and meet tight deadlines. The position requires a balance between administrative responsibilities and a hands-on presence throughout dining services and cleaning tasks while also adjusting for weather and wildlife
Must possess the ability to effectively communicate and articulate information in a respectful, professional, and composed manner to crew and guests
Experience with POS system and proficiency in Microsoft programs highly preferred
Comfortable living in close quarters with other crewmembers (at least one roommate), including those you manage.
Passenger vessel experience is highly desired, but not required.
A passion for customer service, keen sense of adventure, business intelligence, strong communication, and leadership/interpersonal skills are essential.
Required Certificates, Licenses, Registrations:
ServSafe Food Protection Manager Certification
ServSafe Allergens
Alaska Alcohol Server Permit
CPR / First Aid / AED
Government ID (REAL ID compliant) or Passport
Company Provided:
Drug/Alcohol Test Specimen Collector
ESSENTIAL DUTIES
Actively responsible for overall interior operations of the vessel and upholding company standards in dining, beverage, housekeeping, and customer service areas. Responsibilities include strong coordination and communication with fellow VLT to curate an excellent adventure for guests.
Oversee and work with the Lead Steward in training, developing, and supervising a team of 2-8 stewards in all job competencies to exceed guest expectations. This task includes daily and weekly housekeeping and sanitation inspections, wine tastings and bar training, and table touching for guest feedback.
Actively contribute to housekeeping and meal services, including daily cleaning of public spaces and cabins; expediting, running, bussing, and performing table touches; assisting the team with setup and breakdown for breakfast, lunch, dinner, cocktail hour, back-deck drink services, and top-deck celebrations; as well as offering hands on support behind the bar and in the galley.
Collaborate with the Head Chef to ensure entire galley team is providing quality and safety in timely onboard food service, compliance with corporate menu and company standards and FDA requirements.
Act as the vessel's purser by reconciling guest accounts, completing and submitting all FOH and BOH inventories and orders, accurately tracking petty cash, payroll, and shore-side purchases and presenting the Next Adventure Program weekly.
Human resource responsibilities include onboarding new crew members, monitoring, coaching, and counseling work performance throughout the season via documented performance reviews, corrective action documents and separations.
Act as an integral member of the onboard safety team as the crew muster leader. Participate in onboard safety training, meetings and drills as directed by the Captain and per the company's Safety Management System (SMS).
WORK SCHEDULE
The sailing season, including training, is roughly 5-6 months long. Any requested dates off must be requested in advance. Requests will be considered but requested dates off may not all be possible and are not guaranteed. During the off-season, there is flexibility regarding how much an HM works. Assignments for the Winter sailing season are frequently offered as non-management sailing roles or on land in Seattle for shipyard periods, recruiting, sales or project based as needed.
ONBOARD ENVIRONMENT / PHYSICAL DEMANDS
Living Conditions-
Crew live in close quarters with 4 to 8 people of all genders per room depending on the vessel. Having your own room is not an option due to limited berthing.
Length of Work Shift-
Physically able to work 12 hours per day, 7 days a week for 6 to 8 weeks at a time. Rotations off the vessel are usually 2 to 3 weeks.
Mobility-
Frequent bending, reaching, twisting, kneeling, crawling, and pushing/pulling. Must ascend and descend stairs and ladders, sometimes while carrying tools or objects. Able to stand or sit for long periods of time.
Handling/Strength-
Able to handle, lift, and lower objects totaling 50 pounds between the ground/deck level to a height of about 4 to 6 feet, and able to repeat these movements. Able to carry these objects up to 100 feet continuously for 20 minutes.
Environmental Conditions-
Able to work in all weather conditions, around loud noise, in small spaces, and fit through a 28-inch-wide hatch.
BASE PAY
Summer season, $245 - $315 / day. Wage range is based on vessel placement.
$245-315 daily 13d ago
District Manager - Anchorage, Alaska
Republic National Distributing Company
Operations manager job in Anchorage, AK
Unique opportunity to join our Alaska RNDC business leading the beer sales team in Anchorage! Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft.
Summary
RNDC is looking for talented and energetic District Managers to join our growing Sales team. The District is responsible for field execution of sales initiatives, the training and development of Sales Representatives as well as execution of all sales/promotional programs.
In this role, you will
Develop, train, and direct sales reps to achieve sales goals, and placement objectives and to ensure company standards are met.
May conduct strategic sales negotiations with key accounts.
Survey market area to detect business trends and opportunities for new products or new applications for existing products.
Assist in the development of sales forecasts. Plan for sales activities by forecasting conditions, defining objectives and strategies, and securing resources.
Control and manage sales performance by measuring and reporting results, evaluating, and correcting performance and administering policies and procedures.
Organize team by structuring the territories, delegating work, and staffing positions.
Provide leadership in making decisions, developing personnel, communicating with, and motivating staff.
Conduct weekly sales meetings for the purpose of disseminating supplier information, product, and sales training and to obtain feedback on the effectiveness, efficiency and relevance of the sales and promotional activities.
Job duties include working nights and weekends on promotional activities and other account activities.
What you bring to RNDC
Four-year college degree, preferred.
One to two years of management experience in adult beverage industry; or equivalent combination of education and experience.
Have knowledge of Microsoft Office Suite software and order processing systems or the aptitude to learn.
Requires a current, valid state driver's license, ability to meet vehicle insurance requirements as defined by the Company and Alcohol Beverage Commission (ABC) License, as required by the state.
Ability to regularly lift up to 50 pounds and will occasionally lift up to 100 pounds.
We are an Equal Opportunity employer.
Bonus if you bring
Bachelors degree
Previous experience in the Wine and Spirits industry
WSET certifications
Republic National Distributing Company and National Distributing Company are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
RNDC is committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please click here.
$79k-103k yearly est. 60d+ ago
District Manager (Must Live in Alaska) - Travel Required
Elevate Eyecare
Operations manager job in Anchorage, AK
We are looking for a District Manager to oversee the administrative and managerial functions for a growing number of optometry offices. The primary goal of this position is to support the VP of Operations in ensuring the delivery of a consistent, high-quality patient and customer experience in a fast-paced retail, lab, and optometric environment. This position requires a goal-oriented person with a strong background in leadership, growth, and knowledge of day-to-day office operations and staff management.
A minimum of 5 years of experience as an Optician is an absolute requirement, to be considered for this role.
Responsibilities:
Daily, direct oversight of office staff and operations in assigned district
Supports recruiting, hiring, and training of office staff across multiple offices
Collaborates with the leadership team on the achievement of performance targets & budgeted goals
Oversees the optimization of staff scheduling for office employees
Develops policies and procedures to ensure compliance with legal and regulatory requirements
Implements procedures to ensure the successful operations of the office around payroll, billing, and staff scheduling
Partners with the leadership team in addressing employee relations issues
Achieves business goals, revenue, and profitability objectives through a respectful, forward-thinking, and motivational style
Qualifications
Relevant experience in optometry, or retail optometry operations
Leadership capabilities including the ability to manage people, budgets, and operations
Solution-oriented, with the ability to independently manage multiple workstreams simultaneously
Ability to solve complex problems under pressure
Strong communication and organization skills
Ability to balance attention to detail with swift execution
Must be willing to travel between office locations
Knowledge of performance evaluation metrics and principles
Sound understanding of optimization of store operations and standards for success
Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders
LDO preferred but not required.
$79k-103k yearly est. 60d+ ago
Assistant Hotel Manager
American Cruise Lines 4.4
Operations manager job in Haines, AK
Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager.
Assist Hotel Manager as directed.
Assists Restaurant Manager during all meal services.
Performs duties of Hotel General Manager when Hotel General Manager is off ship.
Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
Present and available during all meal services, either front or back of house including secondary dining outlet.
Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained.
Assists & verifies stateroom inspections.
Assists and verifies with Housekeeping Manager for the Turnaround Day process.
Oversees bartender steward ensuring secondary bar operations run smoothly.
Displays leadership and maintains professional presence.
Visible and available to all guests and crew.
Holds officers and crew accountable to American Cruise Lines' standards.
Complies with American Cruise Lines' Operations Manual, service standards, and procedures.
Assesses the performance of the management team and provides immediate corrective feedback.
Anticipates the needs of guests and crew.
Responds quickly to guest requests and ensures follow-through of service delivery.
Identifies problems, resolves immediately, and requests home office support as needed.
Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
Assists ship officers in achieving weekly sales goals.
Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
Maintains sanitation and cleanliness standards of crew rooms.
Monitors shipboard business transactions, accounting, timecards, and home office reporting.
Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects.
Tracks all hotel maintenance items and ensures completion.
Creates consistent and positive crew experiences to improve employee retention.
Perform bartending duties as needed with other management personnel.
Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards.
Qualifications:
Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred.
Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
Business degree may be considered with management and hospitality experience.
Military experience may be considered with management and hospitality experience.
Strong organizational skills and excellent verbal and written communication skills (English).
Proficiency in Microsoft Office Suite applications.
Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
US Coast Guard regulated pre-employment drug test.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Ability to motivate, train, and assess individual and team performance.
Superior time management.
Ability to manage and solve problems.
Sense of urgency in all passenger, crew, and home office requests.
Positive attitude and receptive to continuous performance feedback.
Consistent, accountable, confident, assertive, and committed.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary Travel Accommodations.
No living expenses aboard the ship (room and board are included).
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*
$63k-83k yearly est. 47d ago
Assistant Manager, Operations - Fox River Mall (NEW STORE)
Gap 4.4
Operations manager job in Fox River, AK
About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do
Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Own assigned area of responsibility.
Implement action plans to maximize efficiencies and productivity.
Perform Service Leader duties.
Ensure consistent execution of standard operating procedures.
Represent the brand and understand the competition and retail landscape.
Promote community involvement.
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.
Who You Are
A current or former retail employee with 1-3 years of retail management experience.
A high school graduate or equivalent.
A good communicator with the ability to effectively interact with customers and your team to meet goals.
Passionate about retail and thrive in a fastpaced environment.
Driven by metrics to deliver results to meet business goals.
Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
Ability to travel as required.
$52k-63k yearly est. Auto-Apply 47d ago
Healy Operations Manager
Golden Valley Electric Association 3.9
Operations manager job in Healy, AK
Join Golden Valley Electric Association as the Healy OperationsManager, where your expertise in power plant operation and maintenance will directly contribute to the heart of our energy mission. This role offers a starting competitive annual salary of $139,113, based on your experience and qualifications. You'll have the opportunity to apply your technical knowledge of coal-fired power plant theory and DCS plant control systems while leading a dedicated team in Healy. As an integral part of our innovative and forward-thinking organization, you will be at the forefront of ensuring our energy systems operate safely and efficiently. Elevate your career as you take on this pivotal role, driving operational excellence in a dynamic environment.
You can get great benefits such as Defined Pension, 401(k) match, Health insurance, Life Insurance, Short- and Long-Term Disability, Annual Leave, and Wellness Program (including fitness reimbursements) Tuition Reimbursements. Embrace the excitement of making a real impact in the electric cooperative industry while enjoying a rewarding salary that reflects your skills and dedication.
Who are we? An Introduction
GVEA is an electric cooperative which maintains 3,292 miles of transmission and distribution lines, 40 substations, and 9 generating facilities. Our system is interconnected with Fort Wainwright, Eielson AFB, Fort Greely, the University of Alaska-Fairbanks, and all of the electric utilities in the Alaska Railbelt, extending from Homer to Fairbanks. Powering the Interior of Alaska, GVEA contributes to the economic, environmental, and social viability of our communities.
Your day to day as a Healy OperationsManager
As the Healy OperationsManager at Golden Valley Electric Association, you will lead the operations section of the Healy Plant, ensuring that our two-unit, 75 MW coal-fired power generation facility operates in the safest and most environmentally responsible manner possible. Your leadership will emphasize safety and environmental controls while striving for high availability and capacity factors, maximizing our operating economics in alignment with best engineering practices. You will coordinate and manage a dedicated team, fostering close collaboration between Shift Foremen and the Operations Supervisor to adhere to central standards and optimize plant performance.
This is an exciting opportunity to contribute to the future of energy production while maintaining a commitment to innovative and fiscally responsible practices.
Are you the Healy OperationsManager we're looking for?
To thrive as the Healy OperationsManager at Golden Valley Electric Association, candidates should possess a Bachelor's degree in Mechanical or Electrical Engineering, although over ten years of relevant experience may be considered as a substitute for formal education. A solid background in coal-fired plant operations is essential, with a minimum of ten years in the field and at least four years of power plant operationsmanagement experience. Successful applicants will demonstrate four years of hands-on management experience in a power plant environment, showcasing their ability to oversee operational budgets effectively. Proficiency in operating industrial processes using a DCS computerized control system is also required, along with a valid driver's license.
Candidates must have exceptional leadership skills, a strong commitment to safety, and a proactive approach to environmental compliance to ensure the highest operational standards are met.
Knowledge and skills required for the position are:
Bachelor's degree in Mechanical or Electrical Engineering preferred. More
than ten year's relevant experience may be substituted for college degree.
Ten years in coal-fired plant operations with at least four years power plant operationsmanagement experience.
Four years' experience in a management position in a power plant environment with demonstrated budgetary experience.
Four years' experience operating industrial processes with a DCS computerized control system.
Valid driver's license.
READY TO JOIN OUR TEAM?
We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Please fill out our online, mobile-friendly application. We're looking for talented individuals like you to join our team and help us achieve our goals.
GVEA conducts pre-employment, post-offer drug/alcohol screening and background checks. Background checks will be conducted on all final candidates as deemed necessary. All offers of employment at Golden Valley Electric Association are contingent upon clear results of a drug/alcohol screening.
$49k-56k yearly est. 60d+ ago
Assistant Store Manager
at&T 4.6
Operations manager job in Wainwright, AK
Job Description: Take the lead at the center of where it all happens - our retail stores. With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career. In this role, you'll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you'll ensure that customers are provided with an extraordinary experience with our products and services. And you won't be in this alone. We offer best in class paid training that will set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals. Our most successful Assistant Store Managers have: Excellent communication and leadership skills Three or more years of sales and/or customer experience in telecommunications or a related industry Prior management experience Well-developed planning, analytical and problem-solving skills Familiarity with wireless terminology, industry trends and AT&T mobility systems The ability to collaborate with key stakeholders on initiatives beyond store walls. Additional requirements include: Strategic perspective and the ability to champion change. Inspiring your team through high performance, collaboration, and teamwork Utilizing professional expertise to solve problems and analyze issues. Taking initiative and striving and creating results Our Assistant Store Managers earn $53,200 - $79,800 in annual salary plus $18,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. ConnectingOurCommunities Weekly Hours: 40 Time Type: Regular Location: USA:AK:Fairbanks:407 Merhar Ave:RET/RET It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
$53.2k-79.8k yearly 1d ago
Executive Director, Medical Affairs Strategy Excellence & Operations
Otsuka America Pharmaceutical Inc. 4.9
Operations manager job in Juneau, AK
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
****
**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$245.5k yearly 60d+ ago
Hotel General Manager
American Cruise Lines 4.4
Operations manager job in Haines, AK
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
Hold officers and crew accountable to American Cruise Lines' standards.
Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
Responsible for assessing the management team and providing immediate corrective feedback.
Anticipate the needs of guests and crew.
Respond quickly to guest requests and ensure follow-up.
Identify and resolve problems immediately and request home office support as needed.
Ability to speak and present in front of all guests in person using a microphone.
Management presence during meals services, cocktail hour, and onboard events.
Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
Ensure Chefs are following approved menus and recipes.
Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
Lead and direct ship officers in achieving weekly sales goals.
Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
Manage shipboard business transactions, accounting, timecards, and home office reporting.
Responsible for managing all hotel and food inventories.
Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
Create positive crew experiences.
Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
Perform bartending duties as needed with other management personnel.
Other duties as assigned.
Qualifications:
3+ years of hotel or food and beverage management experience.
Bachelor's degree in business or hospitality management is preferred.
Proficiency in Microsoft Office Suite applications.
Willing to live and work aboard the ship.
Optimism and a hardworking drive to succeed.
Cruise industry experience not required.
Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Commit to our American mission and share our American key values.
Live our American core competences.
Be the solution. It may not be my job, but it is my responsibility.
Always do right. This will gratify some and astonish the rest.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary travel accommodations.
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*