Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Operations manager job in Albany, NY
We Are:
The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:
A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
* Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
* Develop and oversee functional designs and manage hand-offs with technical development teams.
* Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
* Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
* Act as the primary SAP Supply Chain capability contact and support project governance.
* Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
* Contribute to business development, proposal submissions, and client presentations.
* Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Here's What You Need:
* Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
* Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
* You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
* You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
* You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
* You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
* You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Locations
$141.1k-311.2k yearly 2d ago
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Heating, Ventilation, and Air Conditioning Manager
Walrath Recruiting, Inc.
Operations manager job in Clifton Park, NY
Hourly: $40-$50/hr
Job Title: HVAC Construction Foreman
Position Type: Full-time, Permanent
Description:
Our client is currently seeking an HVAC Construction Foreman to join their team. This is a full-time, permanent position.
Responsibilities:
Coordination and Supervision of daily HVAC construction activity.
Oversight of HVAC team.
Interpretation and application of construction drawings and documents.
Coordinate the required resources to complete a project.
Ensure a safe and secure environment.
Conduction of site visits.
Verify that installations are up to standard.
Assist with system installations.
Work in conjunction with inspectors, contractors, and various other trades.
Ensure work is completed within company standard and is in compliance with all laws and regulations.
Ensure work on the project is completed at a good pace.
Keep inventory of tools and material.
Maintenance of project documentation
Ensure field changes are honored.
Qualifications:
5+ years of HVAC construction experience
Ability to interpret and apply technical drawings.
Valid drivers license.
Extensive experience with industrial and commercial HVAC systems.
Experience as a foreman or lead technician is a plus.
OSHA 10
Hours & Benefits:
7:30 - 4
Health Dental Vision
ESOP
Generous PTO
Company Vehicle & Gas Card
$40-50 hourly 4d ago
Operations Manager
Waste Connections 4.1
Operations manager job in Cairo, NY
Who Are We?
WASTE CONNECTIONS, Inc. (NYSE: WCN) is not only the best waste services company in North America, it is also an amazing place to realize your potential, make decisions, have your voice heard, and partner with extremely hard working and passionate people! We seek servant leaders, mentors, top performers, and fun people. At Waste Connections, we value each individual's unique background, experience, and passion to make us a great place to work.
Why you need to join us!
*CULTURE:It's a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important.
*INTEGRITY:Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.
*RESPECT:We show respect for our customers and fellow employees. Respect for ourselves grows through all the hard work and great service we provide to the communities we are privileged to serve.
As a member of our elite Waste Connections Operations team, you will be signing up for a company that is committed to our employee's long-term career development and success. If you are open to relocation and willing to learn new tasks and challenges, Waste Connections wants you to be part of our Operations team. This is an excellent opportunity for someone interested in growing with the company and with goals of advancing to higher -level management positions within 2+ years.
Salary Range: $95,000 - $105,000 plus bonus
A Day in the Life of an OperationsManager:
* Assign and supervise work crews operating solid waste collection equipment.
* Monitors progress of daily operations, and reassigns employees and makes staffing changes as necessary.
* Partners with District Manager in preparing budget and managingP&L.
* Develops leadership team and sets overall strategy for front line supervisors.
* Conducts field inspections and audits of all site personnel to ensure proper work procedures.
* Receives and reviews customer complaints regarding collection programs.
* Performs reviews andperformance managementdiscussions.
* Formulates both short-term and long-term goals and action plans for the Hauling Company.
* Oversees a variety of complex compliance programs, including environmental,OSHA, and local permitting.
* Helps develop and executesafetygoals.
Must Have:
* Ability to relocate for promotional opportunities based on performance
* Bachelor's degree strongly preferred
* 5+ years of managing in a dynamic, people driven environment
* Excellent written and interpersonal communication skills
* Ability to meet tight deadlines and juggle multiple priorities
* Intermediate to advanced skills in MS Excel and relatedbusiness systems
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$95k-105k yearly 4d ago
Logistics Operations Manager, FBT, TikTok Shop
Tiktok 4.4
Operations manager job in Amsterdam, NY
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency.
We are looking for an operationsmanager to join our Fulfillment Operations team, responsible for the first mile pickup and last mile delivery management in Europe
Responsibilities
* Build and optimize the merchant-side pickup network in Europe, coordinating with local mainstream logistics service providers, designing pickup node layouts, improving regional pickup coverage and timeliness, and ensuring reasonable pickup cost control.
* Collaborate on end-to-end last-mile delivery operations, optimizing service provider allocation rules to maintain stable delivery fulfillment rates.
* Ensure strict compliance with European logistics regulations (e.g., dangerous goods), establishing operational compliance checks to mitigate policy and legal risks.
* Monitor key operational metrics, including pickup timeliness, delivery damage rate, and customer complaints. Use data analysis to identify pain points and implement process improvement initiatives.
* Coordinate with internal warehouse, merchant management, customer service teams, and European customers to resolve delivery-related complaints, enhance customer satisfaction, and ensure seamless "warehouse-pickup-delivery" operations.Minimum Qualifications
* Bachelor's degree and above. Minimum 5+ years of experience in cross-border logistics or last-mile delivery operationsmanagement in the UK/Europe.
* Experience in building pickup networks or managing service providers in UK/Europe is preferred.
* Strong data analysis and cost control capabilities.
* Proven ability to design and implement operational optimization plans independently.
* Project management skills and ability to drive cross-functional collaboration.
* Insight into the European logistics market and strong problem-solving abilities.
Preferred Qualifications
* Hands-on experience managing multi-country UK/Europe last-mile delivery networks.
* Demonstrated success in improving pickup/delivery efficiency, reducing operational costs, or enhancing service quality.
* Experience working closely with warehouse operations, merchant management, and customer service teams in Europe.
* Familiarity with European logistics regulations, including dangerous goods handling and compliance management.
$60k-86k yearly est. 6d ago
Vice President of Commercial Energy Operations
NOCO Energy Corp 4.1
Operations manager job in Day, NY
Vice President of Commercial Energy Operations Schedule: Days Compensation: $175,000-$200,000/year, based on experience What We Are Looking For The Vice President of Commercial Energy Operations is a senior leadership role responsible for overseeing and optimizing the operational execution of NOCO's commercial energy solutions portfolio. This role leads operational strategy, field execution, safety, quality, and delivery across NOCO's commercial energy businesses.
Reporting to the Executive Vice President of Commercial Services, the VP of Commercial Energy Operations ensures that all commercial projects and services are delivered safely, efficiently, and in alignment with design standards, customer expectations, and regulatory requirements. This position is accountable for operational excellence, scalability, workforce performance, and continuous improvement - while partnering closely with sales leadership, finance, and executive leadership to support profitable growth.
What You Will Do
* Provide executive leadership for all commercial energy operations, ensuring consistent, high-quality delivery across all business lines.
* Establish clear operational standards, expectations, and accountability across field operations, project execution, and service delivery.
* Ensure projects are executed safely, on schedule, within scope, and aligned with customer commitments and design specifications.
* Oversee operational planning, resource allocation, labor strategy, and workload balancing across all commercial energy operations.
Safety, Quality & Compliance
* Champion NOCO's Culture of Safety across all commercial operations, ensuring strict adherence to OSHA requirements, electrical codes, environmental regulations, and internal safety standards.
* Ensure consistent enforcement of safety policies, training programs, audits, and corrective action processes.
* Oversee quality control, inspections, commissioning, and closeout processes to ensure best-in-class workmanship and customer outcomes.
* Ensure full compliance with federal, state, and local regulations applicable to commercial energy operations.
* Establish and monitor operational KPIs related to productivity, schedule adherence, quality, rework, safety performance, and customer satisfaction.
* Identify operational risks, inefficiencies, and capacity constraints, and implement corrective actions.
* Drive continuous improvement initiatives to streamline workflows, reduce rework, improve throughput, and enhance scalability.
* Partner with finance and operations leadership to support margin improvement through operational efficiency and cost control.
* Lead, mentor, and develop operations leaders, managers, and supervisors across commercial energy business lines.
* Build strong succession plans and leadership pipelines to support growth and organizational stability.
* Foster a culture of accountability, collaboration, and operational discipline across all teams.
* Support workforce planning, talent development, and training initiatives to strengthen technical and leadership capabilities.
* Partner closely with the EVP of Commercial Services to align operational execution with overall commercial strategy.
* Collaborate with sales leadership to ensure operational readiness and smooth handoffs from contract to execution.
* Ensure a consistent, professional customer experience across all commercial energy operations.
* Support resolution of escalated operational or customer issues when necessary.
* Maintain strong working relationships with vendors, subcontractors, inspectors, and regulatory agencies.
* Identify and mitigate operational, safety, compliance, and reputational risks.
* Ensure operational policies, procedures, and controls are consistently followed across all teams.
* Support business continuity planning and operational resilience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.
NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What You Will Need
* Bachelor's degree (or equivalent experience) in construction management, engineering, energy systems, business, or a related field required
* 10+ years of progressive leadership experience in commercial construction, energy services, or multi-trade field operations.
* Demonstrated experience leading complex, multi-discipline operations (mechanical, electrical, renewable, or similar).
* Strong working knowledge of commercial jobsite operations, safety regulations, and regulatory compliance.
* Proven ability to lead leaders, scale operations, and drive operational discipline.
* Experience establishing and managingoperational KPIs and performance frameworks.
* Excellent executive communication and stakeholder management skills.
* Strong strategic, analytical, and problem-solving capabilities.
* Ability to partner effectively across sales, finance, and executive leadership while maintaining operational independence.
What We Offer
* Competitive compensation package
* Generous medical insurance offerings
* Dental and vision plans
* Company-paid life insurance
* Company-paid short-term disability
* 401(k) with company match
* Health savings accounts
* Generous Paid Time Off policies
* 7 paid holidays
* Employee and family assistance program
* Company-paid training
* Safety incentives
* Years of service incentives
$175k-200k yearly 12d ago
Director - Transmission Operations
Iberdrola
Operations manager job in Albany, NY
The base salary range for this position is dependent upon experience and location, ranging from: $153,000 - $191,000 The Director of Transmission Operations reports to the VP of Electric Operations and holds full accountability for the strategic leadership, operational excellence, and regulatory compliance of the transmission system. This role ensures seamless integration across engineering, planning, construction, maintenance, and system operations. The position is responsible for delivering safe, reliable, and cost-effective transmission services while driving innovation, process improvement, and cross-functional collaboration. The Senior Director will lead major transmission projects, oversee emergency response coordination, and represent the company with external stakeholders including regulators, municipalities, and industry groups. The role will be responsible for the execution of Transmission and Distribution (T&D) programs, including Transmission Line Inspection (TLI), Wood Pole Inspection and Treatment (WPIT), and the associated corrective maintenance.
Key Responsibilities:
* Strategic Leadership & Planning: Develop and execute the annual business plan for Transmission Operations, including O&M and Capital budgets. Align transmission strategies with corporate goals for safety, reliability, sustainability, and customer satisfaction. Monitor performance metrics and adjust resources to ensure goal achievement.
* Operational Oversight: Lead daily transmission field operations, including system maintenance, outage response, and asset management. Ensure compliance with federal, state, and local regulations, including NYISO and FERC standards. Oversee vegetation management planning and execution for transmission corridors. Direct the execution of Transmission programs, including Transmission Line Inspection (TLI), Wood Pole Inspection and Treatment (WPIT), Associated corrective maintenance, and reliability initiatives.
* Process Improvement & Innovation: Evaluate and enhance work processes across transmission engineering, planning, and execution. Promote a culture of continuous improvement and data-driven decision-making. Leverage technology and operational dashboards to optimize performance.
* Project & Resource Management: Direct major transmission infrastructure projects from concept through execution. Oversee execution of programs including TLI, WPIT connections, and capital reliability initiatives. Coordinate with internal teams (e.g., Distribution, Engineering, Supply Chain) to ensure timely and cost-effective delivery. Manage contractor relationships and ensure quality and safety standards are met.
* People Leadership: Set performance goals and development plans for direct reports and broader transmission teams. Foster a high-performance culture focused on accountability, collaboration, and innovation. Mentor and develop future leaders within the organization.
* Stakeholder Engagement: Serve as company representative in industry forums, regulatory meetings, and public engagements. Build and maintain relationships with local governments, utilities, and community organizations. Lead coordination efforts during emergencies and system restoration events.
Required Qualifications:
Education and Years of Experience:
* Bachelor's degree in electrical engineering, business, or a related discipline, with a minimum of 10 years of relevant experience, or
* Associate's degree and 14 years of relevant experience, or
* High School Diploma and 18 years of relevant experience.
* Prior Supervisory/Management experience.
* Deep understanding of transmission system design, operations, and regulatory requirements.
* Proven experience in budget management, project execution, and performance optimization.
* Strong leadership, communication, and negotiation skills.
* Ability to manage complex problems and drive strategic solutions.
* Familiarity with transmission vegetation management and asset lifecycle planning.
* Ability to manage multiple projects under tight deadlines.
Preferred Qualifications:
* Master's Degree in Engineering, Business Administration, or related field.
* Experience with NYISO/FERC compliance and transmission reliability standards.
* Demonstrated ability to lead cross-functional teams and drive enterprise-wide initiatives.
* Strong business acumen and commercial thinking.
* Experience in mentoring and talent development across geographic boundaries.
* Ability to foster innovation and lead change in a dynamic environment.
#LI-On-Site
#LI-JM1
Company:
NY STATE ELECTRIC & GAS CORP
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.
Job Posting End Date:
$153k-191k yearly Auto-Apply 9d ago
Strategy & Operations Manager, Customer Strategy
Glossgenius
Operations manager job in Day, NY
GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.
Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.
About the Role
As a Senior Strategy & OperationsManager, Customer Strategy, you will play a critical role in supporting and driving our strategic shift towards serving new customer segments. You will be responsible for helping to understand and accelerate our short and long-term customer growth by analyzing target segments, identifying requirements to win new customers, and ensuring operational execution supports our goals. You will collaborate cross-functionally to align on customer strategy, ensure our GTM efforts are coordinated to deliver on our goals, and ensure a seamless journey for our evolving customer base.
You will report to the Chief Revenue Officer. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.
What You'll Do
Contribute to the development and execution of the roadmap and long-term vision for acquiring and retaining new customer segments
Conduct quantitative and qualitative analysis to understand target verticals, customer segments, competitive landscape, and key requirements for winning and serving new customer profiles
Collaborate with cross-functional teams including Sales, Marketing, Product and CX to identify operational needs and ensure execution processes are aligned to support strategic customer acquisition and retention goals
Analyze the economics, value, and opportunity costs of customer-centric initiatives, providing insights and recommendations on their impact to growth, revenue, and broader business goals
Support the design and execution of tests and experiments related to customer acquisition, onboarding, and engagement to prove market fit and accelerate growth in new customer segments
What We're Looking For
5-8+ years of relevant experience in operations, strategy, business analysis, or strategic finance, preferably in a rapidly changing startup environment
Strong skills in synthesizing data and translating insights into clear, actionable customer strategies; comfort with analytical tools and modeling, and an ability to investigate root causes
A resourceful and scrappy operator excited to contribute to scaling new customer segments from the ground up, adept at creating clarity in ambiguous problem spaces with minimal oversight
Proven ability to work closely with and influence without direct authority across diverse cross-functional teams (e.g., Product, Sales, Marketing, Finance), building strong relationships to achieve shared customer goals
Benefits & Perks
Flexible PTO
Competitive health & dental insurance options, with premiums partially or fully covered by GG
Fertility and adoption benefits via Carrot
Generous, fully-paid parental leave policy
401k benefit - employees are eligible to contribute starting day 1 of employment
Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
Pre-tax commuter benefits
Dependent Care FSA
Home office support
Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year
The starting base salary for this role in New York, California, and Washington is between $170,000-$210,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius's equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.
At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.
Personal Information: Notice at Collection for Employees and Applicants
Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.
$170k-210k yearly Auto-Apply 32d ago
DISTRICT MANAGER UPSTATE NY
Imobile 4.8
Operations manager job in Colonie, NY
District Manager- Arch Telecom We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
What's in it for you?
* Competitive salary and bonus structure
* Uncapped commission earnings
* A culture of care and excellence
* BONUSES: Monthly sales incentive programs, contests, rewards and more.
What will you do?
* Must be up to date and knowledgeable on all services and products in the industry.
* Provide an unparalleled customer experience to individuals visiting Arch Telecom, including greeting customers, answer phones, and assessing their needs
* Meet or exceed sales goals by executing new phone sales, upgrades and accessory bundling.
* Explain wireless solutions to customers in simple, easy to understand terms.
* Teach customers how to enjoy their new products through successful setup and activation.
How will you succeed?
District Managers are responsible for overseeing all aspects of performance, training, and operations within their District. District Managers supervise management, sales, and service teams to ensure profitable operation of all locations within the District through attainment of all key performance indicators and company directives. DM's are expected to create a productive and positive work environment, provide leadership towards the achievement of maximum profitability, and growth in-line with the company values and vision. District Managers will:
* Oversee sales performance of all locations within their District
* Support locations with all sales, service, and operational related issues
* Drive sales performance through on-going coaching, training, and development
* Stay up to date on all industry information and technology
* Communicate changes to their teams
* Maintain and enforce all visual, housekeeping, and appearance standards
* Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention
* Conduct reviews, meetings, and trainings with all wireless sales professionals and management teams
* Actively recruit and interview potential talent
* Train, motivate, and inspire a team to achieve maximum results
What experience & "must haves" do you need?
* Previous multi-unit, wireless sales management experience required
* College Degree Preferred, High School Diploma, or GED required
* Successful completion of background and drug screening
* Reliable transportation
What else do you get?
* ESOP [Employee Stock Ownership Plan]- Our retirement plan designed to provide employees with an ownership interest in the company
* Full Medical, Dental, and Vision Benefits
* Discounted cell phone services for you + family
* Tuition Reimbursement
* Annual President's Club trip celebrating our top performers
* Constant development and growth opportunities
* Compensation commensurate with experience and signing bonus
Apply Now: *******************
Inquiries: **************************
IND2
$92k-160k yearly est. 35d ago
Director of Customer Success
Canary Technologies Corp
Operations manager job in Day, NY
About UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the RoleCanary Technologies is seeking a highly skilled and experienced Director of Customer Success to lead our Customer Success team. The Director of Customer Success will be responsible for overseeing a team of Customer Success Managers (CSMs) who are crucial in ensuring customer retention and maximizing customer lifetime value post-product adoption. This role demands a proven leader with a strong emphasis on people management, professional development, and coaching to foster a high-performing and engaged CSM team.Responsibilities
Lead, mentor, and develop a team of Customer Success Managers, ensuring their continuous professional growth and skill enhancement.
Drive customer retention strategies and initiatives, ensuring high levels of customer satisfaction and loyalty.
Oversee the entire customer lifecycle including post-product adoption, ongoing engagement, and renewals.
Develop and implement best practices for customer success, including playbooks, processes, and tools to optimize team efficiency and effectiveness.
Collaborate cross-functionally with sales, product, and marketing teams to align customer success initiatives with overall business goals.
Analyze customer data and feedback to identify trends, areas for improvement, and opportunities for proactive engagement.
Establish and track key performance indicators (KPIs) for the Customer Success team, regularly reporting on progress and outcomes.
Foster a culture of continuous learning, collaboration, and customer-centricity within the team.
Stay informed about industry trends and best practices in customer success to drive innovation and maintain a competitive edge.
Qualifications
Minimum of 8+ years of experience in customer success, account management, or a similar client-facing role, with at least 2+ years in a leadership or management position.
Proven track record of successfully leading and developing high-performing customer success teams.
Strong analytical skills and an aptitude for understanding and leveraging data to drive decision making.
Exceptional interpersonal and communication skills, with the ability to build strong relationships with both internal and external stakeholders.
Excellent coaching and mentoring abilities, with a passion for developing talent.
Experience with CRM software (e.g., Salesforce) and customer success platforms (e.g., Gainsight, ChurnZero).
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
$125k-174k yearly est. Auto-Apply 60d+ ago
Director of Operations - Elementary (26-27 SY)
Kipp Capital Region
Operations manager job in Troy, NY
Job Description
KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and beyond.
Located in both Albany and Troy, NY, KIPP Capital Region serves 2,500+ students in grades K-12 across seven schools. We believe every individual walks through the doors of schools bearing gifts. Talent. Perspective. Drive. Inspiration. So at KIPP Capital Region, we support every student and educator to see those gifts, and then build the skills and confidence they need to thrive.
We are committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all of our stakeholders to participate in this work so that we can create a future without limits for our students, together.
Position Overview
The Director of Operations leads the implementation and maintenance of clear operational systems that allow the school leaders and teachers to focus on students, families, and academics, enabling a supportive school environment.
Duties/Responsibilities
Embraces innovation and continuous improvement, gets their hands dirty, and relishes the challenge of finding ways to work smarter and cost-efficiently.
Manages relationships with outside vendors regarding technology and facilities management.
Responsible for creating and revising structures and systems to support and improve existing routines.
Oversees the operations and finance at the school and acts as the primary interface with the KIPP Capital Region School Support Team, independently addressing challenges and coordinating across schools when necessary.
Acts as a critical member of the school leadership team, along with the Principal and Assistant Principal, to ensure effective operational support of school strategy and manage school operations, including correspondence with the KIPP Capital Region Regional Team.
Supervises the Office Manager, Operations Coordinator, OperationsManager, and Custodian.
Manages relationships with outside vendors, helps address general office and administrative needs, and ensures the smooth operation of the administrative office, including mailings, and attendance reporting, office machine maintenance, etc.
Creates and oversees the school's budget and finances; oversees school-based purchasing and applies a culture of thrift to all purchasing. Ensures adherence to the school's fiscal policy and procedures.
Manages student information system, generates report cards, progress reports, and schedules, and coordinates with KIPP Capital Region Regional Team about data analysis and reporting.
Plans and coordinates logistics for school events and activities as needed, including Saturday school, parent meetings, concerts, and field trips.
Runs and oversees the school's facilities and physical condition via Head Custodian and outside vendors when necessary.
Oversees the purchasing and maintenance of technology equipment, wireless networks, and implementation of technology training.
With the assistance of the KIPP Capital Region Regional Team, school-wide compliance with health and safety laws, teacher certification, fingerprinting, city and state education mandates, onboarding, and all federal and state workplace regulations is ensured.
Coordinates with School Leaders and KIPP Capital Region Regional Team to ensure that school-based employees receive timely and accurate payroll and benefits.
Monitor performance metrics and mechanisms to track needs, trends, the effectiveness of operational programs, and progress toward accomplishing objectives.
Manages student recruitment, admissions applications, registration, and waitlist via the Student Recruitment and Enrollment Systems.
Establishes operational systems with the long-term sustainability of the organization in mind.
Evaluate qualitative feedback, quantitative data, and observations on a regular basis to inform strategy, decision-making, and accountability.
Acts as point person in hosting visitors and managing relationships with vendors.
Builds a joyful and rigorous school culture. Partners with the Principal in fostering consistency in academic and behavioral expectations.
Ensures that traditions and rituals that support the KIPP Capital Region mission, vision, and values are built and maintained, grade by grade, year to year.
Communicates regularly with families about their children's performance, school policies, trips, and events.
Builds and fosters relationships with community leaders and organizations, including maintaining a robust database of community organizations.
KIPP Capital Region
Perform other duties as outlined by the Principal, Regional Director of Special Education and MD of Schools Principal Manager.
Committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all our stakeholders to participate in this work so that we can create a future without limits for our students together.
Complies with all charter, federal, state, and local laws, and regulations, including the NYS Department of Education, Department of Health, and NYS Office of Children and Family Services
Adheres to organization policies and procedures; promotes and supports mission, vision, and values, including developing and participating in internal surveys and data collection for continuous improvement initiatives.
Qualifications
Education and Experience
Bachelor's degree from an accredited College or University is required.
3 to 5 years of experience is required, with at least 2 years managing a small team or multiple large projects, preferably in a charter or public school environment.
Understanding of working directly with students, preferably required in the charter, private, or public school environment.
Prior experience working in schools and urban communities is preferred but not required.
Ability to work a flexible schedule outside of regular business hours.
Aptitude to create and work within an inclusive environment that honors and supports a diversity of backgrounds and perspectives.
Physical Requirements
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
Prolonged periods were sitting at a desk and working on a computer.
Must be able to access and navigate all areas of the school and other facilities as needed.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The employee needs to read, write, and speak English fluently.
While performing the duties of this job, the employee is required to stand, walk, sit, use fingers to type, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance; stoop/bend and reach, kneel, crouch or crawl; talk, hear.
Dexterity requires writing and operating standard office machines such as computers, printers, copiers, fax machines, phones, and calculators.
Ability to occasionally lift and move up to 20 pounds.
Additional Information
Work Perks
When you join KIPP Capital Region, you are joining in on our promise to families that their children will enter college and the professional world able to thrive academically due to their literacy, numeracy, and core knowledge in science and social studies. We also promise that our students will develop a passion for learning and the drive necessary to persevere as they climb the mountain to and through college and career. Our graduates will be prepared to return to their community as teachers, leaders, and architects of continued growth in the Capital Region. And while the biggest perk to working at KIPP Capital Region is doing work that makes a lifelong difference in the lives of our students, you'll find that's not the only benefit we offer:
Generous time-off
Industry-leading medical, dental, and vision coverage
Aggressive employer 403(b) contribution match
Childcare benefits
Unparalleled work/life integration
Casual dress code
Relocation stipend (conditions apply)
And so much more! For more information on the benefits of joining KIPP Capital Region, please view our
Employee Benefits Summary
.
Learn More:
KIPP Capital Region offers a competitive salary ranging from $114,000 - $126,000.
Salaries are determined using an equitable compensation scale that accounts for years of experience relevant to the role and longevity within the KIPP network. KIPP Capital Region will evaluate and determine the step/level a new hire will be placed within our teacher salary scale at point of hire.
All staff and educators at KIPP Capital Region are committed to anti-racism and inclusion, are part of a close-knit diverse community, and are encouraged to show up authentically, inspiring our children to do the same. Learn more about what it's like to work at KIPP Capital Region: kippcapital.org/join-our-team/
This role is located at KIPP Capital Region schools in Troy, NY.
$114k-126k yearly 2d ago
Director of Operations
Insource Renewables
Operations manager job in Pittsfield, MA
Insource Renewables, a Certified B Corporation, worker\-owned company, and one of only ten solar installation firms in North America to be recognized as a NABCEP Accredited PV Installation Company, is actively seeking an individual to assist with responsible growth of our company within one of the United States' hottest solar markets. We are deeply rooted here in Maine, and we are seeking a Director of Operations to work with our CEO and operations team to further Insource's mission of providing quality renewable energy solutions that support our communities, our workers, and our planet.
The Director of Operations is a newly created position within Insource and requires a dynamic leader and facilitator who shares a common desire to support deliberate and responsible growth in a manner that promotes a quality product and quality experience for our clients and employees. As a company recognized in 2019 by B Lab as
Best for the World regarding our commitment to our workforce and as a worker cooperative that provides our employees with opportunities to directly guide the direction of our company, we are committed to growing our business in a manner that is centered on the worker experience. In this role, the right candidate will be able to manage a fast\-paced work environment that simultaneously considers the professional and personal needs of our operations team while leading our efforts toward quality and continual improvement in our construction and customer service efforts.
While high\-level technical knowledge and expertise is helpful, the most important need of this position is the ability to support key operationsmanagers, develop and maintain effective and scalable processes in a manner that is inclusive of the people involved in those processes, and to provide responsible leadership related to employee development and customer relationships. A technical background is required, and experience in the solar industry is preferred.
Key initial responsibilities include:
Managing the company's procurement and warehouse activities, including preparation of purchase orders, receipt of equipment, tracking inventory, and vendor management;
Facilitating the leadership of Insource's construction operations, including our rooftop residential PV, commercial PV, clean heating and cooling, clean transportation, and solar structures divisions;
Supporting key managers in these divisions by allocating appropriate administrative resources;
Effectively documenting operations procedures and overseeing implementation of these procedures within the operations team;
Assisting senior leadership, including the CEO, CFO, and board of directors, with setting Insource's long\-term growth strategy, developing annual budgets, and assessing the alignment of the company's activities with its mission and vision; and
Reviewing project labor budgets and actual hourly allocations to inform the sales process, assess profitability, and identify areas for improving operations processes.
Future responsibilities include:
Developing, improving, and implementing formal and efficient processes that support Insource's quality, safety, and profitability goals;
Facilitating continual improvement programs, including employee performance reviews, department goal\-setting, and the development of professional goals for operations team members;
Collaborating with the CEO and CFO to develop and maintain budgets for the company's construction operations;
Constantly evaluating internal operations processes to identify opportunities to improve the experience for Insource customers, employees, and other key stakeholders; and
Ensuring that Insource's construction activities are completed in accordance with the company's safety and quality standards.
The Director of Operations is a salaried position based upon an average weekly workload of 40\-45 hours. Compensation time is provided to salaried employees to ensure equitable compensation and promote a strong work\-life balance.
Requirements The minimum qualifications for this position include:
Demonstrated experience as an effective leader and manager;
Professional experience in engineering, construction trades, or another technical field;
Impeccable written, digital, and verbal communication skills;
Demonstrated success developing, documenting, and implementing complex systems in collaboration with other key stakeholders;
Experience in technical industry \- preferably the solar industry; and
A four\-year degree in a related field.
Benefits Insource Renewables offers a comprehensive benefits package that includes:
Paid time off;
Holidays;
Health insurance;
Dental insurance;
Vision insurance;
Paid volunteer time;
Healthy Food initiative;
Winter Recreation incentive;
Equipment discounts;
Performance bonuses; and
Ownership opportunities.
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$79k-132k yearly est. 60d+ ago
Operations Director
IWG PLC
Operations manager job in Amsterdam, NY
The Operations Director is responsible for maximising the efficiency of our business centres to ensure we deliver fantastic customer service. Our processes should be continually re-engineered to make them simpler for our customers and staff so we can add new centres quicker and more cost effectively. This person will be a highly organised, creative problem solver who is commercial, continually thinks of the customer and successfully completes projects.
Key Responsibilities
* Simplify and standardise - communicate changes to operating model procedures, policies & support documentation and coach individuals as needed.
* Provide Excellent customer service - identify problems and ensure plans are in place to remedy them.
* Troubleshoot major issues - travel as needed to locations where there are significant issues that cannot be remedied remotely.
* Continuous improvement - conduct "virtual" round table discussions with centre team members to identify issues that need resolving (stop, automate, train).
* Team - manage performance through others.
* Compliance - ensure compliance processes are managed and adhered to
* Negotiation - managing relationships with multiple vendors
* Project Management - new Centre Openings and refurbishment projects
Required Skills, Experience & Qualifications
* Enthusiastic - always has a positive attitude for your customers.
* Resilient - enjoys challenges and adapts to change; consistently demonstrates energy and passion.
* Pride - pays attention to detail; takes responsibility for maintaining high standards.
* Motivated - takes ownership and acts decisively to solve problems and deliver results. Makes every minute of every day count.
* Critical thinking - provides objective analysis and evaluation of complex issues to form a judgement.
* People focused -supports and encourages others, leads by example and provides feedback to improve performance.
About the company
IWG has been at the forefront of flexible working for over 35 years. With over 4,000 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.
We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.
As the world's leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.
Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.
Carbon Neutral Workplaces
IWG's purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.
Leading Employer Award
IWG is proud to be the recipient of a Leading Employer Award every year since 2022. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day.
Join us at **************
* Operations Director Job Description.docx
$85k-144k yearly est. 41d ago
Director - Security Operations
AMC Networks 4.3
Operations manager job in Day, NY
AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world.
We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, IFC, Sundance TV and WE tv; and film distribution labels IFC Films and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business.
We are currently seeking a Director - Security Operations to join our Real Estate, Facilities & Security team based in our New York, New York headquarters.
JOB RESPONSIBILITIES
Leading the development and implementation of comprehensive physical security strategies and policies.
Developing and leading company-wide security initiatives.
Educating senior leadership, managers, and employees regarding proper security protocols.
Conducting internal risk assessments and security audits and recommending enhancements to improve security.
Conducting regular emergency response drills and training.
Coordinating security efforts during high-profile Company events.
Investigating and taking appropriate actions with respect to online threats against Company personnel.
Conducting Crisis Management Training.
Preparing regular reports for executive management on security status and incident response.
Liaising with corporate security teams provided by Landlord at Company leased properties.
Overseeing contract security personnel and working with outside security consultants.
Keeping abreast of the latest security trends and technologies, implementing innovative solutions as appropriate.
Collaborating with internal teams to ensure consistent security practices and measured response.
QUALIFICATIONS (Required & Preferred)
Bachelor's degree from an accredited college or university
Proven track record of 10+ years, combining corporate security expertise and/or law enforcement leadership experience.
Deep knowledge of standard security best practices and crisis management protocols, with strong understanding of physical security technology and its role in supporting operations.
Ability to liaise with U.S. law enforcement and intelligence personnel.
Professional demeanor, organized, and detail oriented.
Ability to handle sensitive information with appropriate discretion.
Excellent decision-making skills and the ability to respond effectively to high-pressure situations.
The base compensation range for this position is $140,000 to $175,000 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.
The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.
$140k-175k yearly Auto-Apply 60d+ ago
Private Fund and CLO Operations, Vice President
Guggenheim Partners Investment Management 4.2
Operations manager job in Day, NY
Guggenheim Investments is seeking a Vice President to join the Private Fund and CLO Operations team within Asset and Entity Services group. This individual will be responsible for the modeling and ongoing maintenance of CLOs and Private Funds. The position requires close interaction with various parties including traders, client service support, custodian/trustee banks, fund administrators, legal counsel and credit analysts. This role will involve working in a dynamic team environment, presenting opportunities to further develop bank loan industry knowledge, and supports the Private Fund and CLO Operation team's objectives and initiatives. The ideal candidate will possess a basic understanding of bank debt and fixed income securities. The Vice President role presents an opportunity to join a team that sits at the ‘hub' of Guggenheim Investments at an exciting time of growth and evolution at all levels of the company. The position is located in New York City, full-time.ResponsibilitiesKey Responsibilities
Develop and maintain CLO model that provides testing guidelines including overcollateralization, interest coverage and collateral quality tests specified in Indentures by use of proprietary models
Run pre-trade testing for proposed trades utilizing the CLO models and approve trades in front office system
Review and tie-out extensive data for trustee monthly and quarterly payment reports
Advise Finance of any management fees or reimbursable expenses that are expected with support such as management fee accrual calculations or invoices
Provide weekly CLO snapshot which includes KPI, positions summary, proforma quarterly distribution, redemption analysis, and transactions to portfolio managers and trade desk
Assist manager with data collection for any ad hoc requests related to due diligence/RFP, audit, revenue and fee analysis
Maintain borrowing base files for leverage facilities and facilitate any fundings or paydowns on the leverage as directed by portfolio management
Refresh monthly private funds team metrics and quarterly QPR.
Provide necessary information needed to produce 1099-MISC by compiling vendor payments and tax IDs for tax reporting on annual basis
General fund oversight which includes monitor and maintain covenants of CLOs and leverage facilities
Calculate and signoff on waterfall calculations relating to Risk Retention vehicles
Qualifications
Basic Qualifications
Undergraduate degree
5+ years of CLO Reporting experience
Operational knowledge in bank debt and fixed income securities
Proficient in the use of Microsoft Office Suite, specifically Excel
Must be able to multi-task in a fast-paced environment
Preferred Qualifications
At least 6 years of CLO-related and/or structured product experience
Knowledge of Wall Street Office, Aladdin, and Bloomberg
Team-oriented individual with the ability to work well across diverse groups in a collaborative, dynamic team environment
Strong analytical skills including ability to analyze and manage large sets of interconnected data and information
Ability to design, document and assist in implementing processes
Organized, detail-oriented and extremely thorough with strong problem-solving skills and demonstrated ability to take initiative
Excellent written and verbal communication skills with an ability to collaborate with internal teams and external clients and service providers
Operational knowledge of both broadly syndicated and Middle Market CLO structures, leverage facilities, warehouses, and other structured products.
Ability to effectively prioritize and manage time to complete deliverables timely and accurately
Ability to navigate legal documents such as Indentures, Credit Agreements, Loan Servicing Agreements, Collateral Management Agreements, etc.
We are not seeking agency assistance with this role
We are unable to consider candidates who require current or future visa sponsorship for employment in the United States. Candidates must be authorized to work in the US without current or future visa sponsorship or transfer.
Salary Range
Annual base salary between
$130,000.00-$140,000.00
The base salary range represents the low and high end of the anticipated base salary range for this position. Actual base salaries may vary depending on factors such as location and experience. The range listed reflects base salary only, and the total compensation package may include other components such as incentive compensation.
$130k-140k yearly Auto-Apply 5d ago
Vice President of People Operations
Bread Alone Bakery
Operations manager job in Lake Katrine, NY
Full-time Description
Bread Alone is entering a new chapter of growth-expanding our teams, strengthening our culture, and building the systems that will support our next decade. We are seeking a strategic, people-centered leader to elevate our People Operations function and ensure that every employee has the clarity, support, and resources they need to thrive.
This leader will oversee the full employee lifecycle-from talent acquisition and onboarding to learning & development, HR operations, total rewards, and compliance. They will shape the systems, processes, and rituals that define how our teams work, grow, and collaborate. This includes stewardship of our People Space at the Lake Katrine Production Bakery-our central hub for employee engagement, hospitality, and culture-while supporting a cohesive people experience across all locations.
The ideal candidate brings executive rigor, operational discipline, and a deep commitment to inclusion and hospitality. They will partner closely with senior leaders across retail, production, and support teams to build a top-tier employee experience aligned with our long-term vision: to become a top employer in the Hudson Valley within three years and one of New York State's best employers within the decade.
Requirements
Vice President of People Operations
Duties and Responsibilities
People Strategy and Organizational Leadership
Develop and execute Bread Alone's people strategy, aligning talent systems, culture, and organizational design with long-term business goals.
Build structures that ensure every employee has clarity of expectations, opportunities for growth, and values-aligned leadership.
Create dashboards, KPIs, and reporting rhythms to monitor talent acquisition, retention, performance health, and compliance.
Serve as a strategic partner to senior leadership on organizational design, workforce planning, succession planning, and leadership development.
Participate as an active member of the Senior Leadership Team (SLT) and in the annual planning process.
Talent Acquisition, Onboarding, & Retention
Build best-in-class recruitment strategies and hiring workflows that attract and retain top talent across all departments.
Ensure consistent, high-quality candidate experiences-including communication, interviews, assessments, and feedback loops.
Oversee onboarding and new-hire training programs that support belonging, clarity, and readiness to contribute.
Present recruitment and retention insights, trend analyses, and forecasts to executive leadership and the advisory board.
Employee Experience, Training, Development, & Culture
Partner with People team leadership to build systems for performance reviews, coaching, goal-setting, and ongoing feedback.
Define company-wide learning and development infrastructure, ensuring clear ownership and hand-offs between People Operations and operating teams.
Steward Bread Alone's Purpose, Values & Culture (PVC), designing programs that strengthen engagement and reinforce cultural alignment at every touchpoint.
Lead the People Space experience at Lake Katrine-ensuring hospitality, warmth, and world-class employee facilities.
Champion diversity, equity, inclusion, and belonging to ensure all team members feel respected, supported, and able to contribute fully.
HR Operations & Compliance
Oversee all HR operations, including employee relations, policy governance, benefits administration, and compliance.
Direct the governance of company policy to ensure legal compliance and cultural alignment.
Maintain strong internal controls, timely compliance reporting, and adherence to all federal, state, and local employment regulations.
Partner with technology and operations teams to evaluate and implement HRIS and IT solutions that improve efficiency, accuracy, and employee experience.
Payroll, Benefits, & Total Rewards
Provide oversight of payroll execution to ensure accuracy, timeliness, and clarity-including PTO administration, deferrals, separations, and eligibility checks.
Maximize employee understanding and utilization of Employee Stock Ownership Plan (ESOP), healthcare, 401(k), and other benefits.
Assess and recommend total rewards programs that support competitiveness, retention, and employee well-being.
Monitor compensation and benefits trends to ensure Bread Alone remains an employer of choice in the region.
Cross-Functional Leadership & Continuous Improvement
Collaborate closely with Directors and Managers across all departments to ensure consistent execution of people policies and standards.
Lead cross-functional meetings on People Operations updates, Employee Handbook changes, and organizational alignment.
Maintain the quality, consistency, and brand voice of all people-facing materials and communications.
Bring back new ideas from peer companies, trade groups, conferences, and industry publications to keep Bread Alone on the leading edge.
Pursue professional development opportunities for yourself and champion leadership development across the company.
Qualifications
Minimum 10 years of progressive People Operations or HR leadership experience
Demonstrated executive presence with the ability to influence, coach, and lead through others
Strong background in compliance, internal controls, and policy administration
Hands-on HRIS/ERP experience; IT management experience a strong plus
Exceptional communication skills with the ability to capture and uphold consistent brand language
Analytical thinker with strong problem-solving abilities and data-driven decision-making
Deep commitment to diversity, equity, inclusion, and belonging
Approachable, supportive leader with strong coaching capabilities
Ability to work a consistent schedule year-round, including holidays and weekends as required in a 365-day operation
Must adhere to all Bread Alone safety guidelines
Physical Requirements & Working Conditions
Ability to travel regularly to all bakery, cafe, and market locations (Hudson Valley, NYC).
Ability to move and stand for extended periods while visiting production and retail sites.
Ability to occasionally lift and move objects up to 25 pounds.
This role operates in a dynamic environment, with time split between a standard office setting and active production/retail locations.
Must be able to work in environments with exposure to common food allergens (flour, nuts, etc.), as well as varying temperatures (heat from ovens, cold from walk-in refrigerators).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time, Exempt
Compensation Range: $131,000 to $182,000
Our Values
Feeding People
Bread Alone creates simple, honest breads and foods. We believe that organic, regenerative farming is the right choice for individual, farm worker, and planet health. We accept the challenges of delivering fresh, organic breads to corner stores and supermarkets around the northeast. We embrace the economic challenges of keeping our breads and foods affordable and accessible for all. We thrive on the challenge of trying to delight everyone, every day.
Preserving the Planet
Bread Alone understands that the climate is in a crisis that threatens us all, especially the least fortunate among us. We believe that we all have a responsibility to respond. We strive to do our work with minimal harm to the planet. We aspire to prioritize stewardship of the planet in every decision, every day. We understand that there is no time to wait.
Creating Equity
We provide economic security for our employees through our commitment to a living wage and by sharing business profits with all. We are consciously building a team, top to bottom, that accurately reflects the diversity of our community. Through these actions, we intentionally open up opportunities for the historically disadvantaged, combat a legacy of social and racial injustice, and create equity.
Ensuring Longevity
Bread Alone is now in its 2nd generation of family leadership. We make decisions for the long term. We embrace the challenge and complexity of serving our highest values while remaining profitable and viable. We strive to create continued opportunities for the business and for everyone who contributes to its success.
Our Culture
Accountable I have an individual responsibility to this group's success.
Collaborative I know that together we will go farther than I can go alone.
Evolving I embrace that our business tomorrow is not our business today. We must aspire, plan, dream, persuade, and will our way to what's next.
Empathetic I realize that my work and actions impact others and support my colleagues with compassionate directness.
Gritty I recognize that we do difficult work. We lift, bend, think, listen, speak, problem-solve, smile, and say ‘thank you' every day. Through it all we recognize and champion the grit that our work demands.
Optimistic I take on challenges with this team with the expectation that we will overcome
them.
Integrity, I commit to doing what is right, acting with honesty and transparency for my team and our customers.
Bread Alone is an Equal Opportunity Employer.
We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to:
Race, color, or religion
Sex (including pregnancy, childbirth, or related medical conditions)
Gender, gender identity, or gender expression
Sexual orientation
National origin, citizenship, or immigration status
Age or disability (physical or mental)
Military status or veteran status
Marital or familial status
Genetic information or predisposition/carrier status
Status as a victim of domestic violence, stalking, or sex offenses
Reproductive health decision-making
Any other status protected by applicable federal, New York State, or local law.
Bread Alone is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We will provide reasonable accommodations for individuals with disabilities and for religious observances, provided that such accommodations do not create an undue hardship for the company.
$131k-182k yearly 29d ago
Director, Workgroup Operations
AHLA
Operations manager job in Washington, MA
HTNG is AHLA's technology arm, and workgroups are an important driver of member value. Workgroups are formed to solve a specific problem or adapt new technologies to the hospitality industry. Workgroup deliverables include - technical specifications, best practices, white papers, buyer's guides, and webinars.
This position is key to workgroup development, management, coordination, and facilitation, ensuring alignment with organizational objectives and effective project execution across diverse teams. Key responsibilities include providing leadership and guidance to workgroup leaders and members, managing multiple projects concurrently, and promoting a culture of collaboration and excellence. The Director leverages advanced project management skills, strong leadership capabilities, and effective communication to drive successful outcomes.
Responsibilities:
* Workgroup and Project Management: Oversee the operation of multiple workgroups, ensuring that they are properly resourced, organized, and functioning effectively. Provide guidance and support to workgroup leaders and members to help them achieve their goals and deliverables in a timely manner and in accordance with quality standards. Monitor project milestones, risks, and dependencies to mitigate issues and drive successful outcomes.
* Documentation and Technical Standards: Lead the development and maintenance of documentation for workgroup initiatives, including technical standards, guidelines, and best practices. Ensure documentation is clear, accessible, and regularly updated to support consistent application across teams. Establish and promote technical standards to guide workgroup activities, ensuring alignment with organizational goals and industry best practices. Encourage knowledge sharing and transparency within and across workgroups to foster continuous learning.
* Leadership and Mentorship: Provide strong leadership and mentorship to workgroup leaders, helping them develop their skills, build cohesive teams, and drive successful outcomes. Foster a culture of accountability, excellence, and continuous improvement within the workgroups.
* Facilitation and Collaboration: Facilitate virtual and in-person meetings and collaborative sessions among workgroup members to drive progress on key initiatives, resolve conflicts, and make informed decisions. Promote open communication, active participation, and consensus-building across diverse teams. To ensure inclusion of global members, solicit feedback from interested parties offline if they are unable to join calls due to time zone differences.
* Stakeholder Engagement: Engage with internal and external stakeholders to understand their needs, priorities, and expectations related to workgroup initiatives. Build strong relationships, manage expectations, and ensure alignment between workgroup activities and organizational objectives.
* Performance Monitoring and Reporting: Establish performance metrics and key performance indicators (KPIs) to monitor the effectiveness and impact of workgroup activities. Prepare regular updates and presentations to communicate progress, achievements, and challenges to senior leadership and other stakeholders.
* Conference Programming and Execution: Assist the VP HTNG Operations and colleagues with the planning, programming, and execution of AHLA events, particularly the HTNG international conferences. Participate as a speaker and panel moderator as needed.
* Continuous Improvement: Drive a culture of continuous improvement within the workgroups, encouraging innovation, experimentation, and learning from both successes and failures. Identify opportunities to streamline processes, enhance collaboration, and optimize outcomes.
Skills and Attributes:
* Strong understanding of hotel operations and technology stack that enables it.
* Proficiency in hotel network infrastructure, Wi-Fi, telecommunications, device management or software and integrations, including XML/JSON, object modeling, online documentation is a plus.
* Experience with technical aspects of projects, updating best practices, and facilitating communication with technical teams. Strong analytical and problem-solving skills, with the ability to analyze complex issues, identify root causes, and develop effective solutions.
* Strong interpersonal and communication skills, with the ability to build relationships, influence others, and facilitate productive discussions and decision-making.
* Strong leadership and team management skills, with the ability to motivate and inspire teams to achieve excellence.
* Strategic thinking and problem-solving abilities, with a focus on driving innovation and continuous improvement.
* Adaptability to navigate complex challenges and comfort with ambiguity
* Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Other:
* Hybrid / In-office position based in Washington, D.C.
* Moderate domestic and international travel is required.
* Target salary range for this position is between $110,000 - $130,000 annually
AHLA is an equal opportunity employer. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$110k-130k yearly 12d ago
Director of Operations
Metro Vein Centers
Operations manager job in Day, NY
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people's quality of life by relieving the painful, yet highly treatable symptoms of vein disease-such as varicose veins and heavy, aching legs.
With over 60 clinics across 7 states, and still growing, we're building the future of vein care-delivering compassionate, results-driven care in a modern, patient-first environment.
We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.
The Director of Operations, reporting to the Vice President of Operations, is a pivotal leader at Metro Vein Centers. This role supports operational performance across our 60+ clinics in 7 states, helping ensure consistent and efficient clinic operations while advancing enterprise-wide initiatives that improve productivity, patient experience, and team effectiveness.
Metro Vein Centers is scaling rapidly and building the systems needed to support continued high-quality patient care as we continue to expand our footprint.
This is a high-impact, hands-on role for a driven self-starter who thrives in a fast-paced environment, builds strong partnerships, and brings a strong sense of urgency and accountability to execution. While the position does not immediately have direct reports, it is expected to expand into people leadership as the organization continues to grow.
Key Responsibilities The Director of Operations will support general operations across our clinic network, including but not limited to:
Enterprise Operations Strategy & Innovation: Develop and implement initiatives that drive clinic efficiency, productivity, and standardization.
Process & Procedure Development: Identify opportunities to improve workflows; create and refine operational procedures and tools.
Standardization of Clinic Workflows: Standardize key clinic workflows across all locations to promote consistency, scalability, and best practices.
Clinic Communications: Create and manage clear, consistent communications to support alignment across 400+ clinic team members.
Inventory Management: Improve inventory controls, processes, and accountability to ensure appropriate supply availability and cost efficiency.
OperationsCompliance: Support and strengthen operational compliance-related processes and procedures (e.g., OSHA and other clinic operational standards).
Cross-Functional Operational Alignment: Own implementation of operational standards and support cross-functional alignment with partners across the organization
What Success Looks Like
This role offers the opportunity to influence the direction of Metro Vein Centers' operational strategy and to drive meaningful improvements in clinic performance through scalable systems, consistent execution, and effective collaboration.
The Ideal Candidate:
Will be located in one of our larger markets: New York City, New Jersey, Houston or Dallas. However, remote candidates will be considered as well.
Is a champion for clinic teams and patients, recognizing they are at the center of everything we do.
Combines strategic thinking with strong operational execution and a passion for optimizing processes.
Takes a hands-on, proactive approach, actively engaging in problem-solving and implementing solutions.
Brings a strategic sense of urgency, strong follow-up, and a strong bias toward execution.
Is effective at partnering across multiple departments and stakeholders to achieve shared goals; for example clinical leadership, revenue cycle, HR/training, IT/analytics, marketing, etc
Core Competencies
Strategic Leadership: Develops and drives initiatives that improve efficiency and productivity across a multi-site environment.
Agility & Urgency: Balances competing priorities with poise and speed; closes small tasks quickly while meeting deadlines on complex projects.
Operational Excellence: Streamlines processes, optimizes workflows, and leverages technology to improve accuracy and efficiency.
Operational Compliance: Maintains awareness of evolving operational regulations (e.g., OSHA) and ensures adherence to federal, state, and local laws and standards.
Problem Solving & Decision Making: Addresses complex operational challenges with structured thinking and sound judgment.
Communication & Relationship Building: Communicates effectively with stakeholders at all levels, including patients, physicians, staff, and executives.
Data Analysis & Reporting: Uses data to identify trends, measure performance, and drive continuous improvement.
Required Education & Experience
Bachelor's degree or equivalent experience
10+ years of multi-site operations experience (internal operations or field operations)
5+ years in leadership roles
Proven track record of improving operational efficiency and productivity, particularly in inventory management and communications
Preferred Education & Experience
Experience with athena Practice or a comparable EMR platform
Experience working in a fast-paced private equity-backed healthcare organization
Benefits to Support Your Wellbeing & Lifestyle
Full-time team members at Metro Vein Centers are eligible for:
Medical, Dental, and Vision Insurance
401(k)
Paid Time Off (PTO) + Paid Company Holidays
Company-Paid Life Insurance
Short-Term Disability Insurance
Employee Assistance Program (EAP)
Career Growth & Development Opportunities
Compensation for this role varies based on years of experience, skill set, and alignment with position requirements.
Compensation:$120,000-$160,000 USD
The Metro Vein Centers Difference
Healthy legs. Happier lives.
At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.
A team united by purpose.
Our values guide everything we do:
Patients First, Always - Every interaction should make our patients feel valued, heard, and cared for.
Stronger Together - Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.
A Can-Do Spirit - We meet every challenge with positivity, flexibility, and problem-solving energy.
Results That Make a Difference - We're driven to improve lives through meaningful, measurable outcomes.
Commitment to Growth - We invest in our people, fostering advancement and professional development at every level.
Metro Vein Centers is an Equal Opportunity Employer.
We're committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.
Legal & Compliance Notice:
Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.
Your privacy matters.
To learn more about how we collect, use, and protect your information, please review our privacy policy here.
$120k-160k yearly Auto-Apply 3d ago
Director of Operations
Mixlab 3.9
Operations manager job in Day, NY
The Director of Operations supports the Vice President of Operations & Compliance by leading day-to-day execution across supply chain, logistics, demand planning and general operational initiatives. This role acts as a key operational partner to pharmacy sites, providing project management support, cross-functional coordination, and hands-on assistance as business needs arise.
The Director ensures operational plans are implemented effectively, escalates risks appropriately, and helps maintain compliance, service levels, and cost discipline across all Mixlab locations.Supply Chain and Inventory Management Responsibilities
Manage monthly open-to-buy planning for APIs, commercial medications, and supplies across all Mixlab facilities (TX, FL, NY, CA, WI).
Execute vendor negotiations and pricing initiatives in alignment with strategy set by the executive team.
Maintain active vendor relationships and performance tracking, including vendor scorecards for critical suppliers.
Support initiatives to reduce out-of-stock rates while minimizing waste, expirations, and unnecessary spend.
Lead annual physical inventory counts and reconciliation efforts at each lab.
Ensure pharmacy sites have the materials and supplies required to maintain service-level expectations.
Partner with Finance, Lab Leadership, and Data teams on SKU growth planning, forecasting, and demand modeling.
Oversee reverse logistics processes, including hazardous waste handling and expired drug removals.
Manage and develop supply chain and logistics team members, ensuring clear task ownership and process consistency.
Logistics & Packaging Responsibilities
Support ownership of the shipping cost center, focusing on cost control, service reliability, and reporting.
Manage day-to-day relationships with national, regional, and same-day carriers.
Track and report on on-time delivery metrics for new scripts and refills, escalating risks or trends as needed.
Audit shipping and fulfillment SOP adherence across labs and coordinate corrective actions.
Oversee packaging execution, including cold-chain materials, inserts, and customer-facing components.
Coordinate internal communications related to weather delays, carrier disruptions, and packaging updates.
Partner with Licensing, Compliance, and Lab teams to ensure shipping practices meet regulatory requirements.
Data & Operational Analytics Responsibilities
Own operational data integrity for all operations including supply chain, inventory, and fulfillment metrics across all Mixlab pharmacy locations.
Develop and maintain standardized dashboards and reporting for key performance indicators, including demand forecasts, inventory turns, fill rates, service levels, expirations, and shipping performance.
Translate data from Flooffy, PK, and related systems into actionable insights for pharmacy leadership, Finance, and executive stakeholders.
Partner with Ops and Finance teams to ensure alignment between operational reporting, financial forecasts, and executive dashboards.
Identify data gaps, reporting inconsistencies, and process inefficiencies, and drive corrective actions to improve decision-making accuracy.
Serve as the operational liaison between pharmacy sites, Finance, Commercial, and Data teams to ensure demand signals are understood and acted upon consistently.
Provide data-backed recommendations to the VP of Operations & Compliance regarding capacity planning, labor alignment, automation investments, and long-term infrastructure needs.
Demand Planning & Forecasting Responsibilities
Lead short- and medium-term demand planning in collaboration with Finance, Lab Leadership, and sales teams, incorporating seasonality, promotional activity, new SKU launches, and historical utilization trends.
Support SKU rationalization, product lifecycle management, and growth planning through data-driven analysis.
Convert demand forecasts into actionable supply plans, including inventory targets, safety stock parameters, and open-to-buy recommendations.
Monitor forecast accuracy and bias, proactively adjusting planning assumptions to minimize stockouts, excess inventory, and expirations.
Support scenario planning for demand surges related to weather events, disease outbreaks, marketing initiatives, holidays, or regulatory changes.
Establish repeatable cadence for forecast reviews and demand reconciliation across sites, ensuring consistent execution and accountability.
General Operations & Project Management Responsibilities
Support the VP of Operations & Compliance by leading or coordinating operational projects across sites, including process improvements, system implementations, and workflow changes.
Provide structured project management support, including timelines, task tracking, stakeholder coordination, and status reporting.
Create reports from Flooffy and PK to assist decision makers in all sites.
Serve as a day-to-day operational point of contact for pharmacy sites, escalating issues and risks appropriately.
Provide hands-on operational support at sites as needed during periods of increased demand, audits, inspections, or remediation activities.
Assist with operational readiness for regulatory inspections by ensuring processes, documentation, and site practices are executed as designed.
Perform other operational duties as assigned by the VP of Operations and Compliance to support business continuity and evolving organizational needs.
Minimum Qualifications
You have 8-10 years of experience in operations, supply chain and logistics at a multi location pharmacy/ healthcare environment. MBA preferred but not required.
Demonstrated ability to manage complex operational workflows and support cross-functional initiatives.
Strong organizational and project management skills with attention to detail and follow-through.
Ability to operate effectively in a fast-paced, regulated environment with shifting priorities.
Collaborative, solutions-oriented mindset with a willingness to support sites hands-on when needed.
What We Offer
100% employer-paid health, dental and vision insurance for our employees, effective on the first of the month following your start date
Paid time off for vacation, holidays and sick time, with the ability to accrue more vacation time with increased tenure
Competitive starting wages with the opportunity for rapid career growth, promotion, and wage increases
Company Stock Options
Pre-tax commuter benefits, dependent care, HSA and FSA
Employer-paid short and long-term disability leave, parental leave, and life insurance
401k with $300/year match
Referral bonus payouts of up to $1,000 for a successful referral
Human and pet wellness benefits, including $650/year allowance for routine pet care through Wagmo
Discounts on many items through Perkspot
And more!
Mixlab is the first modern pet pharmacy that focuses on creating high-quality, custom medications and delightful experiences for pets, their parents and veterinarians. By putting service at the heart of everything we do, we're able to provide the best personalized care for our furry friends, as well as those who care for them. Mixlab is proud to be a PCAB-accredited compounding pet pharmacy. Check us out on Instagram or see our 5 star reviews on Google, Yelp and Facebook!
We are committed to a workplace that thrives on inclusion, diversity, equity, and access (IDEA). As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Mixlab is also committed to hiring practices that support access, equal opportunity and reasonable accommodation for individuals with disabilities. To request reasonable accommodation for your application or interview, please contact the Mixlab Talent Acquisition team at ******************* or call ************.
Pay ranges at Mixlab are based on competitive market data for our industry and company size. In addition to base pay, our total compensation package for full-time employees includes benefits and equity. We determine individual pay based on qualifications for the role, experience level, and skillset, and we expect offers made to candidates to fall throughout the range advertised.
$89k-149k yearly est. Auto-Apply 6d ago
Vice President, U.S Tax Operations
Clear Street
Operations manager job in Day, NY
Clear Street is building new infrastructure for today's financial institutions. Founded in 2018, Clear Street is an independent, non-bank prime broker replacing the legacy infrastructure used across the capital markets today.
We started from scratch by building a completely cloud-native clearing and custody system designed for today's complex global markets. Clear Street's proprietary prime brokerage platform adds significant efficiency to the market, while focusing on minimizing risk and cost for clients regardless of size or revenue opportunity. Our goal is to create a single source-of-truth platform for every asset class, in every country, and in any currency.
By combining highly-skilled product and engineering talent with seasoned finance professionals, we're building the essentials to compete in today's fast-paced markets.
The Team
The Tax Operations team is globally responsible for ensuring compliance with Clear Street Group; U.S. information reporting and withholding, FATCA, CRS, QI/QDD and securities taxation and filing obligations. The team works closely with all Business lines including institutional brokerage, custody and retail businesses. This is an integrated team providing guidance on securities taxation obligations, managing tax risk and running tax processes globally.
Core operational responsibilities of the team include:
U.S.
● U.S. Withholding Tax Compliance (Chapters 3, 4, 61, 871(m), 1446(f), 305(c))
● Cost Basis and Wash Sale Reporting
● U.S. Tax Information Reporting (Forms 1099, 1042-S, 1042)
● U.S. Tax Information Reporting (Forms 1099, 1042-S, 1042)
● Nonresident Alien (NRA) withholding and treaty eligibility validation
● Tax documentation and W-8/W-9 validation
Europe, North America, APAC
● European, Asian, Canadian, LATAM securities taxation including Stamp, FTT, Securities Transaction Taxes
● Dividend withholding and treaty relief across relevant jurisdictions
Continuous Change
● Partnering with Legal, Compliance, Operations, and Technology on cross-functional initiatives
● Driving improvements through automation and process enhancements
The Role
The role is as an Associate Director of U.S. Tax Operations specializing in Cost Basis. The role will be responsible for all aspects of Cost Basis, working closely with third party providers, maintaining Cost Basis records day-to-day, ensuring accurate and timely preparation of client reporting and annual 1099 filing working closely with U.S. tax reporting colleagues in the Global Tax Operations team. The role will also support Canadian Cost Basis.
In this capacity the role will act as SME for continuous development of the Cost Basis platform and reporting, addressing ongoing regulatory developments and seeking continuous improvements to the external platform and related internal systems. This is a hands-on role that requires technical knowledge of U.S. information reporting and withholding obligations and practical experience applying them in a fast-paced broker-dealer,
2 custody and retail environment. The successful candidate will ensure accuracy in reporting, apply complex rules and guidance, and work directly with data and systems to deliver results.
Key Responsibilities:
● Review and cleanse Cost Basis information day-to-day.
● Prepare client-facing open lot & realized reporting.
● Prepare and file U.S. information returns 1099 Series.
● Prepare Canadian Cost Basis Reporting.
● Prepare and file U.S. information returns including 1042-S, and related IRS filings.
● Calculate, apply, and reconcile U.S. withholding under Chapter 3, Section 871(m), Section 305(c), and 1446(f).
● Review and validate tax documentation (W-8/W-9).
● Perform reconciliations of withholding and reporting data to ensure accuracy and completeness.
● Respond to and support IRS, audit, and regulatory inquiries.
● Execute test cases for Cost Basis, tax reporting and withholding system enhancements.
● Partner with Operations & Technology to resolve data issues and improve automation.
● Maintain detailed process documentation and contribute to continuous process improvements.
Requirements
● 5-10 years of hands-on experience in Cost Basis
● Experience of and U.S. information, reporting & withholding obligations
● Technical knowledge of IRS obligations under Chapter 3, Chapter 4 (FATCA), Chapter 61, §871(m), and s.1446(a) and (f).
● Practical experience with broker-dealer, prime brokerage and custodial operations
● Familiarity with IRS systems (FIRE, EFTPS & the forthcoming IRIS system) and tax documentation platforms.
● Proven ability to work with large data sets, reconcile reporting / withholding amounts, and identify discrepancies.
● Detail-oriented, with a control and risk-focused mindset.
● Strong problem-solving skills and ability to work independently in a fast-paced environment.
● Excellent communication skills to coordinate with internal stakeholders and respond to regulatory queries.
● Series 99 and/or Series 7 preferred, or willingness to obtain.
We Offer:
The Base Salary Range is $125,000 - $170,000. These ranges are representative of the starting base salaries for this role at Clear Street. Which range a candidate fits into and where a candidate falls in the range will be based on job related factors such as relevant experience, skills, and location. These ranges represent Base Salary only, which is just one element of Clear Street's total compensation. The ranges stated do not include other factors of total compensation such as bonuses or equity.
At Clear Street, we offer competitive compensation packages, company equity, 401k matching, gender neutral parental leave, and full medical, dental and vision insurance. Our belief has always been that we are better as a business when we are all together in person. We are requiring employees to be in the office 4 days per week. In-office benefits include lunch stipends, fully stocked kitchens, happy hours, a great location, and amazing views.
Our top priority is our people. We're continuously investing in a culture that promotes collaboration. We help each other through challenges and celebrate each other's successes. We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse - in ideas, in cultures, and in experiences. We put in the effort to make such a workplace a daily reality and are proud to be an equal opportunity employer. #LI-HYBRID
$125k-170k yearly Auto-Apply 10d ago
VP, Operations
Omnicom Health
Operations manager job in Day, NY
Director/Vice President, Operations
The Vice President of Operations will serve as a key leader within Omnicom Health Group, responsible for driving operational excellence, program management, and enterprise-wide initiatives across our network of agencies. This role is focused on enabling agencies to adopt modern tools, processes, and ways of working-ensuring initiatives are effectively implemented, scaled, and delivering measurable business impact.
This role will bridge agency needs with network-wide capabilities, connecting leaders, technical experts, and business stakeholders to deliver integrated solutions. This individual will play a critical role in shaping operational strategy, fostering collaboration, and championing change management across diverse agency environments.
Core focus in advancement and key emphasis on incorporating AI
Key Responsibilities
Operational Leadership & Program Management
Lead cross-functional operational initiatives from design to execution, ensuring alignment with business objectives, timelines, and budgets.
Drive the rollout and integration of new tools, platforms, and processes into agency workflows, ensuring adoption and sustainability.
Manage program governance, including risk assessment, change management, compliance, and reporting.
Develop and maintain process documentation, playbooks, and enablement resources to ensure consistency and scalability across the network.
Track and report on program performance, adoption metrics, and business impact to leadership and stakeholders.
Agency Engagement & Support
Act as an ambassador and strategic partner to agencies, understanding their needs and tailoring operational solutions to support their goals.
Connect agencies with network resources, SMEs, and capabilities to address challenges and unlock efficiencies.
Facilitate workshops, transformation projects, and forums that foster collaboration, learning, and continuous improvement across agencies.
Build and maintain strong relationships with agency leaders to drive trust, alignment, and shared success.
Change Enablement & Innovation
Champion new, modern ways of working across agencies, fostering a culture of adaptability and innovation.
Partner with change management, training, and communications teams to support adoption and maximize value realization of new initiatives.
Stay current on industry, technology, and operational best practices to inform continuous improvement and forward-looking strategies.
Skills & Competencies
Proven experience in operationsmanagement, business process improvement, or program management (8+ years; healthcare, marketing, or agency experience preferred).
Strong ability to translate business needs into operational strategies, processes, and scalable solutions.
Exceptional stakeholder management, collaboration, and facilitation skills across multiple levels of leadership.
Demonstrated ability to lead change management and drive adoption of new tools or practices.
Strong analytical, organizational, and problem-solving skills with a focus on efficiency and outcomes.
Working knowledge of technology and automation tools (AI, workflow management, project management platforms) and how they enable operational improvement.
Knowledge of compliance, data privacy, and ethical considerations in regulated industries a plus.
Day-to-Day Deliverables
Oversee execution of network-wide operational initiatives and agency pilots.
Facilitate cross-agency meetings to align on goals, processes, and deliverables.
Deliver clear reporting on program status, risks, and outcomes to leadership.
Support operational troubleshooting, identifying challenges and partnering on solutions.
Create and maintain roadmaps, process documentation, and training materials.
Key Attributes for Success
Operational mindset with a focus on efficiency, scalability, and user adoption.
Ability to influence without direct authority and build consensus across diverse teams.
Proactive, adaptable, and comfortable operating in a fast-paced, evolving environment.
Strong communicator who can bridge technical and non-technical audiences.
Curious, growth-oriented, and committed to continuous learning.
Future-focused, with the ability to anticipate emerging trends (including AI and automation) and translate them into practical, business-ready solutions.
The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
$145,000 - $152,000
Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our
Recruitment Privacy Notice
.
How much does an operations manager earn in Albany, NY?
The average operations manager in Albany, NY earns between $65,000 and $158,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Albany, NY
$102,000
What are the biggest employers of Operations Managers in Albany, NY?
The biggest employers of Operations Managers in Albany, NY are: