Operations manager jobs in Amherst, NY

We have an exciting opportunity to become a Director of operations at a well-established beverage company. As the Director of Operations, you'll be at the forefront of driving our company's success across the nation. In this influential role, you'll lead and oversee all U.S. operations, ensuring efficiency, growth, and alignment with our strategic vision. This is a dynamic opportunity to shape the future of our business and make a lasting impact on our operational excellence. Location: Batavia, NY Job Responsibilities: Lead U.S. Operations - Oversee production, quality, supply chain, and customer service functions to achieve operational and financial targets. Manage Supply Chain Team - Direct planning, scheduling, raw material procurement, transportation, and customer communication to ensure efficiency and satisfaction. Drive the S&OP Process - Coordinate weekly and monthly cycles, manage raw material inventories, and maintain optimal stock levels. Serve as Primary Liaison with OMP - Communicate and collaborate on production and planning topics to ensure consistent quality, capacity utilization, and delivery performance. Oversee Process Deviations - Lead evaluation and resolution of operational deviations in partnership with QA, R&D, and Operations teams to enable fact-based decisions. Manage Projects and CAPEX Initiatives - Drive execution of capital and expansion projects, meeting agreed-upon goals, budgets, and timelines. Promote Continuous Improvement - Identify opportunities to enhance efficiency, reduce waste, and strengthen operational performance. Foster Cross-Functional Collaboration - Partner with global operations, supply chain, and leadership teams to align the U.S. operation with the company's strategic objectives. Required Skills/Qualifications: Bachelor's degree or higher in Engineering, Operations Management, Food Science, or a related discipline. Minimum 5 years of leadership experience in food manufacturing or a comparable process industry. Strong technical understanding of manufacturing facilities, production systems, and process design. Proven leadership skills with experience developing and motivating teams. Excellent communication and stakeholder management abilities across all organizational levels. Strong analytical mindset with demonstrated ability to make data-driven decisions. Experience with manufacturing process monitoring software and analytical tools. Results-oriented with a proactive, “whatever it takes” attitude. Willingness to travel domestically and internationally as needed.

Reports to Executive Management Full-time Salaried Management Buffalo, NY RCM Thermal Kinetics, a division of RCM Technologies, provides process development, engineering, and supply of technologies and equipment for distillation, evaporation, molecular sieve adsorption, scrubbers, and a wide range of separations technologies. Thermal Kinetics supports multiple industries including renewable energy and chemicals extending through detailed design through commissioning, and startup of process plants, delivering both modular shop-built and field-installed systems. RCM contracts with suppliers and outsources its equipment fabrications to capable shops in various geographies. RCM is seeking to hire an experienced General Manager and Principal Engineer to lead its team in Amherst, NY. RCM Technologies acquired the Thermal Kinetics Engineering company in 2018 to expand its process and industrial engineering capabilities, particularly through technology, patents, and intellectual property. This position requires managing the existing OEM-driven business and transforming a mostly chemical process focused group into a full-service engineering firm. Current core capabilities stem from a portfolio of patents commercialized in the fuel ethanol and renewable energy industries. Core capabilities encompass most of the common separations unit operations as listed previously plus work in crystallization and a few chemical reaction systems. Position Summary The General Manager is responsible for the overall strategic direction, operational management, and financial performance of Thermal Kinetics business unit. This includes overseeing project delivery, managing client relationships, driving business development, and supervising engineering staff. The manager ensures projects are completed on time, within budget, and to the highest quality standards while also fostering a culture of innovation, safety, and continuous improvement. Key Responsibilities Business Transformation & Growth Develop and execute transformation strategy: Create and implement a comprehensive plan to transition the firm from a primary focus on process engineering to offering a full range of engineering services, including mechanical, electrical, instrumentation, civil/structural, and project management capabilities. Identify and develop new service lines: Identify new service opportunities within existing core business and clients. Promote engineering services for local and regional industrial and chemical sectors. Operational & Financial Leadership Team Leadership & People Development Strategic hiring and upskilling: Identify staffing and skill gaps necessary for the transition and develop a strategy to address them. This will involve coordinating with other engineering offices and recruiting experienced engineers from various disciplines and creating professional development programs to cross-train existing staff and build the firm's new capabilities. Create and implement change management: Communicate the strategic vision and manage the organizational changes required for the transformation. Build a culture that embraces new challenges and fosters collaboration across different engineering disciplines. Manage operational change: Establish the new internal processes, workflows, and procedures required for a full-service firm, such as integrating multi-disciplinary teams on projects and managing a broader scope of services.Business Development & Client Relations Represent the firm's new capabilities: Act as the external face of RCM Thermal Kinetics. Represent its expanded capabilities to clients, industry groups, and at conferences to generate interest and new business. Manage strategic partnerships: Identify and secure partnerships with other firms or contractors to augment capabilities during the transition phase, ensuring the firm can deliver on its new "full-service" promises. Marketing and Sales: With sales staff direct identification of new market opportunities, grow the client base, and expand the firm's service offerings. Trade Events and Outreach: With key engineering staff and sales team represent the firm in professional organizations, with clients, and at industry events to build and maintain positive relationships. Strategic Planning: Develop and execute short-term and long-term strategic business plans to achieve company goals for growth, revenue, and profitability. Budget and Financial Management: In coordination with the CFO and his team prepare and oversee departmental budgets, manage financial forecasting, and review profit and loss reports. Project Contracting: Supervise and assist as needed Projects Managers and the Proposal Manager to manage contracts, prepare proposals and bids, and negotiate agreements with clients and partners. Provide mentorship, coaching, and professional development opportunities to team members to foster growth and improve performance. Conduct performance reviews, set clear goals, manage resource allocation to maximize team efficiency, and promote professional development and cross-training to build a versatile engineering team. Recruit, mentor, and cultivate a positive and collaborative work environment that encourages teamwork, high morale, and technical excellence. Technical & Quality Oversight Maintain a deep understanding of the firm's technical services and industry trends to guide strategic decisions and drive innovation. Direct and review engineering designs and changes, ensuring technical accuracy and soundness of methods used by staff. Oversee quality assurance and quality control (QA/QC) processes for all project deliverables, ensuring the team's work complies with all relevant industry standards, regulations, and safety codes. Required Qualifications Bachelor's degree in an engineering discipline (e.g., Civil, Mechanical, Electrical, or related). Master's degree in engineering management or an MBA is preferred. Minimum 15+ years of progressive experience in an engineering field, including 5-7 years in managerial or leadership roles with P&L responsibility. Professional Engineering (P.E.) license is required, in addition to proven experience in managing engineering operations, project delivery, and resource allocation. Demonstrated success in business unit leadership, client development, and organizational transformation. Expert-level technical knowledge relevant to the firm's specific engineering services. Proficiency with industry-standard software, such as computer-aided design (CAD) programs, project management software (e.g., MS Project). Strong analytical skills for evaluating technical information and complex problems. Skills and Competencies Leadership: Demonstrated ability to motivate, develop, and direct technical teams. Communication: Excellent written and oral communication skills to convey complex information to a variety of technical and non-technical audiences. Problem-Solving: Exceptional critical thinking and decision-making skills to address project-related issues. Strategic Thinking: Strong ability to build effective relationships with clients, team members, and senior management. Organizational: Proven ability to manage multiple projects, budgets, and schedules simultaneously. Client Development: Track record of building and expanding client relationships in industrial and chemical markets. RCM Technologies, Inc. RCM Technologies, Inc. (RCMT) is a premier single-source provider of engineering, business and technology solutions. Since 1971, RCMT's core strengths and expertise are a result of decades of delivering operational and engineering excellence across multiple industries such as Healthcare, Aerospace & Defense, Energy, Process & Industrial, Life Sciences, Data and Solutions. RCM Engineering Services division is a comprehensive Engineering/Architectural design and construction management firm providing clients with total solutions for their project needs. RCM provides the highest quality services in all engineering disciplines to utility, commercial, and industrial customers. At RCM, we believe the key to success is working with our clients to define the correct technical staff and resources necessary to assure each project phase can be executed within the client's guidelines. This requires technical personnel with a depth of experience in all phases of project execution. Over 510+ Engineers and Technical Designers on our staff ready to support our clients with their routine and complex engineering needs. Experienced, multi-discipline project teams offer the full range of comprehensive services necessary to successfully execute all aspects of power delivery, generation, commercial and industrial projects. Proven project management skills and tools are applied to all tasks to achieve budget and schedule commitments. Highly responsive, flexible, and cost-effective total solutions consistently delivering results that exceed our customers' expectations. Competitive Salary offered, along with benefits such as 401k, Stock Purchase Plan, Health, Dental and more. Salary and Title are commensurate with experience. Equal Opportunity Statement RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Disclaimer This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

The OnSite Manager ensures seamless site operations, profitable growth, and the successful implementation of the Manpower Service Delivery model at client locations or assigned portfolio. In addition to providing leadership, oversight, and direction to the service team, the OnSite Manager is responsible for delivering a positive experience for both clients and talent. This role is pivotal in maintaining operational efficiency, client satisfaction, and the smooth execution of all service processes, acting as the primary point of contact for client communications and service excellence. Making an Impact The OnSite Manager drives operational success and client satisfaction by leading in four key areas: Site Operations & Talent Management, Service Delivery Excellence, Client Relationship Management, and Strategic Oversight & Problem Solving. By ensuring smooth operations, KPI management, and adapting to client needs, the OnSite Manager creates a positive impact on both the workforce and client partnerships, ensuring Manpower's standards are met and exceeded. People Leadership OnSite Manager fosters a culture of accountability, collaboration, and continuous development. By mentoring and guiding team members and/or talent, the OnSite Manager empowers individuals to excel in their roles while promoting open communication and teamwork. The OnSite Manager is committed to building a motivated, engaged, and high-performing team that delivers exceptional service to both clients and talent. Team size may vary based on client and site location. Your Typical Day and Other Key Details Service Delivery & Reporting Data Entry & Reporting: Oversees or directly manages data entry tasks to ensure all client and talent performance data is accurately captured. This includes monitoring time entry, tracking attendance, and overseeing payroll and invoicing processes. Contract compliance audits are conducted on a quarterly basis to ensure adherence to agreed terms and conditions of the client, in addition that all talent placed is continuing to meet all onboarding requirements. Additionally, the Onsite Manager ensures that safety reports and any feedback from both talent and clients are documented and maintained for accurate records. Client Reporting: Prepares and delivers client-specific reports, ensuring all data is accurate and reconciled. This involves cross-referencing talent timesheets to ensure that hours, rates, and other critical details align with the client's requirements. Regular communication is maintained with clients to ensure transparency and accuracy in reporting. Order Management: Processes any additional client orders, ensuring that the appropriate talent is assigned and ready to meet client demands. This includes real-time adjustments and coordination with internal stakeholders to align resources with client needs. Talent Engagement & Support: Talent New-Hire Check-In's: Checks in with talent, asking about their experience, addressing any concerns, and offering support where necessary. Performance & Safety Feedback: Reviews performance metrics and addresses any safety concerns with talent, ensuring a feedback loop that promotes safety and operational excellence. This regular interaction ensures that talent stays engaged and aware of expectations. Issues such as performance concerns or safety violations are discussed in a private location, documented, and addressed to ensure continuous improvement and a safe working environment. End-of-Day Wrap-Up: Administrative Tasks: Wraps up any remaining administrative duties, including finalizing safety reports, correcting time clock discrepancies, validating client and talent reports, and ensuring all operations are prepared for the next day. Safety Reporting: Reviews any safety incidents or near-misses that occurred during the day, documenting them and collaborating with the safety team to address any hazards. This ensures that all safety concerns are resolved, and preventive measures are in place moving forward. Client & Talent Updates: Before closing out the day, the Onsite Manager provides updates to clients regarding the day's activities, including any safety or performance highlights. All data is reconciled, and any concerns from the client or talent are addressed promptly to ensure smooth operations the following day. Qualifications - Required • Industry: 3+ years in staffing, and/or sales • Education: High school diploma or equivalent • Technical: Digital Literacy: desktop (MS Suite, SharePoint, Outlook, Workforce Management Systems) applications Nice to Have • Education: Bachelor's degree • Vertical knowledge: Previous experience in Client Environment • Onsite management: Experience managing onsite programs in staffing/workforce solutions industry ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact *********************************** for assistance.

ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio of Rail, Ocean, Air, and Road services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world. Purpose Statement As the Operations Manager in our Fredonia, NY office, you will be responsible for inspiring, leading, and actively managing the operations team to achieve departmental and individual goals. Your role will involve maintaining a real-time pulse on the team, orchestrating decision-making processes, and ensuring efficient performance management. Additionally, you will collaborate with various stakeholders to optimize supply chain operations, promote vendor relationships, and maximize profitability within our network. Key Accountabilities and Outcomes * Real-Time Team Management: Act as the team quarterback, maintaining minute-by-minute awareness of all sourcing, negotiation, and booking transactions and decisions. * Performance Management & Efficiency: Implement strategies to enhance team performance and operational efficiency. * Decision-making & Delegation: Lead and delegate tasks effectively, ensuring smooth orchestration of operations. * Supply Chain Collaboration: Work closely with equipment providers to ensure adequate supplies meet customer requirements on a daily and weekly basis. * Vendor Relationships: Cultivate and promote positive relationships with equipment vendors. * Profit Maximization: Collaborate with various providers to establish rate structures that optimize profitability within our network. Knowledge, Skills, and Experience * High School Diploma or equivalent GED required; Bachelor's or Master's Degree preferred. * Minimum of 5 years of operational experience in the freight industry, with a minimum of 3 years of customer and carrier operations within 3rd party logistics. * Proficiency in MS Word, Excel, and Outlook Email System. * Strong written and verbal communication skills, along with interpersonal skills. * Ability to work independently and in a team environment, with a knack for leadership and inspiration. * Comfortable working in a fast-paced, deadline-driven, and stressful environment, managing multiple projects with a sense of urgency. * Proven ability to execute actionable items and demonstrate ROI. In-Office in Fredonia, NY Monday-Friday COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $76,800.00 - $115,200.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process. BRINGING YOUR BEST SELF TO WORK. As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: * Competitive compensation * Health & financial benefits * Paid time off * Parental leave * Family planning support * Flexible work policy * Associate resource groups * Volunteering & community impact opportunities * Holiday gatherings * In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible. MEET RICH'S. Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Nearest Major Market: Buffalo Job Segment: Manager, Management

This role serves as a cross-functional operational leader, working collaboratively across the organization to define, optimize, and standardize business processes and operating procedures. It involves partnering with system end-users to design efficient workflows, implement cross-functional process improvements, and documenting operational policies. The role actively contributes to system and operational enhancement efforts by collaborating with Product, Technology, and Clinical leadership, ensuring technology is effectively leveraged to support business needs. It requires strong leadership, communication, and negotiation skills to influence operations across departments, foresee enterprise-level implications of changes, and manage risks and issues through resolution. With strong organizational and time management abilities, this individual provides operational expertise to market leadership, supports execution of P&L goals, and serves as a subject matter expert and guide to peers and teams across the enterprise. Dyad partner to the CMD bringing together operational and clinical excellence to lead the community. Work collaboratively across the business to define, optimize, and evolve standard operating procedures and business process standardization across the enterprise Work with system/technology end-users to develop optimal system workflows to enable desired business process; Identify and implement cross-functional process improvements Document operational policies and procedures Working collaboratively with Product leadership, leverage understanding of business process to participate in future requirements gathering for system or operational enhancements or selection, across the enterprise Collaborate with Product, Technology and Clinical leadership to optimize and maximize use of selected technology Lead, persuade, influence, and negotiate with respect to market operations, as well as within Operations Department and among other supporting departments Understand and foresee enterprise/company implications of subtle detail changes Track issues/risks and follow through on resolution with departmental leads; Strong verbal and written communication and interpersonal skills, including demonstrated ability to communicate effectively and tactfully to internal and external stakeholders Possess highly effective time management and organizational skills to independently manage self to achieve multiple objectives and meet deadlines Work and collaborate effectively within a team environment; Contribute to organization's growth and profitability by providing operational expertise to market leadership Serve in a leadership role, providing subject matter expertise, guidance, and direction to team and peers. For P&L, remains consulted and informed and is responsible for executing against the goals and targets. Job Requirements Required Qualifications: Education: Bachelor's Degree preferred, but candidates may be considered with 7-10 years' work experience in healthcare operations (physician practice and/or home health operations preferred) Experience: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills Skills: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills. Physical and Mental Requirements - Ability to lift up to 20 lbs. - Ability to stand/sit for extended periods. - Visual acuity and fine motor skills. - Ability to travel to locations as needed. Travel: up to 25% required (overnight) Work Environment: Hybrid Pay Range: $124,000-$195,300 Bonus: 20% Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the direct supervision of the Executive Director of Dining Services (EDS), responsible for the overall success of Retail Dining Services (RDS) and oversight of the day-to-day operations of Residential Dining Services (RDS). The Director of Dining Operations provides leadership in developing and executing strategies to deliver high quality dining experiences and excellent customer service to University students, faculty, staff, campus visitors, and guests, while achieving operational and financial goals and ensuring safety and sanitation standards are maintained. Specific areas of responsibility include the oversight of the University's self-operated dining operations, maintenance, and janitorial. Essential Functions Planning Assists the Executive Director in the planning and administration of a multi-faceted dining program with financial responsibility for an annual budget of $120 million, including shared responsibility for all aspects of customer service, quality control, food, labor and operating costs. Develops a vision for the future of the department, pursues new avenues of growth, and prepares strategic plans accordingly. Analyzes the state of the Dining operations internally to determine actions and policies that will enhance collaboration, improve employee morale, and add benefit to Dining's customers. Participate in administrative staff meetings; serve on committees as requested; conduct training and development programs for assigned personnel. Cultivate and maintain a respectful, cooperative work environment for a diverse and unionized workforce. Understands, is committed to and supports affirmative action and non-discrimination goals and customer focused quality services. Financial Oversight: Manage multi-million-dollar budgets across dining operations. Develop revenue generation as well as cost control measures and ensure financial responsibility in purchasing, labor and waste reduction. Recruit, train, mentor, and retain a high-performing, diverse workforce. Operations Regularly visits all Dining operation units to monitor customer service, food preparation methods, portion sizes and presentation of food to ensure that food is prepared and presented per UMASS dining's established food service standards. Assure product quality, staffing levels, equipment maintenance and wear, as well as Dining Common management visibility. Consults with unit Associate Directors and Exec. Director of Residential Dining and Retail Services when changes are necessary. Maintains and enhances communications and working relationships with customers, student organizations, campus departments, vendors, and summer conference groups. Resolves any and all problems and customer complaints in a professional manner. Oversee logistics coordination of large campus events. Maintains highest levels of safety and sanitation to comply with all University, county, state, and federal standards and regulations. Coordinate the preparation and delivery of food services for all special functions, maintain an effective quality assurance program, establish and maintain food service standards. Promote program enhancements, sustainability efforts, team accomplishments and UMass Dining vision alignment to staff, customers and students. Assess Dining Services performance in relation to established goals; recommend new approaches, menus, policies or procedures to effect continued improvement of efficiency and effectiveness. Oversee the maintenance and repair of buildings and equipment of Dining Services. Assist the Exec. Director, Residential Dining and Retail Services to ensure that the facilities are properly maintained. Ensure that University Policies are adhered to in the delivery of food services; set and approve uniform policies for RDS. Maintain metrics, reports, process documentation, customer service logs, training and safety records. Identify reporting and data processes that are inefficient and drive change that will lead to measurable gains in data quality and processing time Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree preferably in hospitality management, business, culinary arts, or relevant field. A minimum of eight years of progressive management experience in a large volume residential dining environment with multiple dining centers or relevant management in other large and multi-unit dynamic restaurant environments. Microsoft Office proficiency. Excellent interpersonal and communication skills. Ability to make decisions and act in a dynamic working environment to achieve organizational goals. Strong ability to establish and maintain effective and collaborative working relationships with multiple constituents. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) ServSafe Certification preferred upon hire, or obtainable within 90 days of hire. Physical Demands/Working Conditions Typical office environment, driving and some travel to other campuses. Work Schedule Monday - Friday, 8:30am - 5:00pm. Flexible unrestricted schedule to ensuring high visibility and availability. Salary Information Level 32 Exempt Hiring Ranges Special Instructions to Applicants Please complete online application and provide cover letter, resume, and contact information for (3) three professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Essential Functions * Leadership - Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention) * Strategic Direction - Develop, recommend, and implement strategic business and operational plans to consistently meet short and long-term profit and return-on assets expectations while building a strong operational foundation. Research, develop, recommend, and implement strategic product sourcing options. Manage FICO, SIS costs to ensure a sustainable and competitive cost position on key inventory items. Establish systems, processes, and procedures for overall procurement activities including material requirement planning and its effective execution. Play a key role in supporting the consistent business growth by facilitating and achieving optimal geographic coverage, consistent on-time delivery performance, effective production planning, efficient asset utilization, consistent price support, vendor selection, long-term COE planning, efficient inventory level strategies, and relevant process improvement and standardization initiatives (Lean Culture). In conjunction with branch and corporate ERP teams, identify operational “best business practices” that are compatible with the S.A.P. operating platform. Support, implement, build on, and maintain the key compliance programs including ISO 9001:2000, AS9100, ITAR, etc. at the relevant locations in the company as required by the business needs. * Optimize our supply chain network and daily operational activities for strong geographic coverage, maximum efficiency, and throughput with modern distribution systems (relevant productivity, automation, new technology initiatives). Responsible for the vendor relationship, purchasing processes, and rebate maximization along with oversight of freight including negotiation and management of both contracts and carriers. * Asset Management - Achieve and maintain efficient utilization of Curbell Operational assets - both equipment and facilities. Maintain and manage a saleable and accurate (locations and perpetual) state of inventory while optimizing COE concepts to improve earn & turn ratios. Ensure effective, timely, and consistent cycle counts & audited physical inventory practice in alignment with existing procedures. Identify opportunities to develop, recommend, and implement new methods and procedures for consistently optimizing material yields, and effectively train warehouse personnel on those new methods and procedures. * Work jointly with Regional Directors, Marketing, Operations, and Business Development on bringing a consistent message to the field related to both organizational and operational strategic directions. Assist with the implementation of marketing programs, market strategies, and other related company initiatives including long-term geographic and capability expansion objectives. (Examples include: Acquisitions - due diligence and integration, Green field expansion, new product offerings, new market segment developments). In addition, lead efforts to develop, recommend, implement, and maintain a recycling program that supports Curbell's sustainability initiatives. Performs other duties as assigned.

Founded in 1947, API Heat Transfer Inc. is a global leader in the design and manufacture of a wide range of specialty heat exchangers and heat transfer solutions. Serving virtually every industrial market, API Heat Transfer employs more than 1,600 people worldwide and operates seven facilities across the US, China, and Germany. As a highly diversified business in a proven legacy industry, the company sells its products in several key markets, including construction and specialty vehicles, power generation cooling, sanitary systems, and compressors and dryers. Their esteemed customers include Caterpillar, Ingersoll-Rand, Bobcat (Doosan), Cummins, and Atlas Copco, among many others. API Heat Transfer's products are sold directly to OEMs and through distribution channels. API Heat Transfer is backed by Littlejohn & Co., who are known for investing in the company and its people, driving value through growth and operational excellence. At API we take our culture transformation seriously! To help find the best fit for our positions and organization, we ask that you complete our 10 minute Culture Index Survey. Simply follow the link after submitting your application to help us use our interview time to dive deeper into your job behaviors and work history. **************************************** POSITION FUNCTION: In this highly visible role, the Director of Operations will lead and improve the operations for the Basco and Schmidt product lines out of Buffalo, NY. This individual will help shape the strategic vision for operations. Key focus areas include leading a mix of engineered to order and standard product manufacturing, developing and executing a Manufacturing Scale-Up plan, achieving financial performance targets, driving productivity and lean, developing workforce capabilities, and supporting the Value Creation Strategy that outlines the vision for the next three years. As the business has grown and evolved, so has the API Heat Transfer organizational platform. Its product lineup meets the needs of virtually every industrial market. API Heat Transfer operates as a decentralized business, delivering excellence in product and service for its diverse customer base. The market-focused sites drive solutions for Engine Cooling, Industrial, and Thermal Transfer Products, with four sites in the US, one in Germany, and two in China. This executive will manage the Buffalo, NY location with oversight for a satellite site in Arcade, NY. Primary Roles and Responsibilities Include: · Lead facility to achieve financial goals and KPI targets, collaborating closely with VP/GM on budgets and production requirements. · Cultivate a strong EHS culture, ensuring adherence to safety regulations and maintaining clean work environments. · Lead union relationship including negotiations and concerns. · Foster an engaged, high-performance culture aligned with company values through coaching, mentoring, and SMART goal setting. · Drive lean initiatives such as, Kaizen events and Value Stream Mapping to optimize operations, reduce waste, and improve efficiency. · Direct Supply Chain operations to enhance inventory management and align with Production Scheduling for efficient material flow. · Enhance Customer Service standards to support sales with competitive cost structures and reliable lead times. · Utilize data-driven insights to improve operational performance, profitability, and decision-making processes. · Collaborate with VP/GM and Buffalo Leadership Team on strategic initiatives to ensure company-wide success and alignment with corporate objectives. Critical Success Factors: 1. Ability to grow the business profitably, including ability to enhance the sales organization for increased performance, identify market opportunities, develop the channel, and create new products. 2. Support and promote Lean or other performance optimization initiatives. 3. Ensure and measure improvements made in the efficiency of manpower, materials, and machines. 4. Strong communicator, collaborator, and organizer across all levels of API. 5. Ensure customer expectations are met or exceeded in delivery or cost. Liaison with the customer wherever necessary to ensure the customer is supported, and travel to the customer when required. 6. Continuously stay abreast of new developments in the industry, and interchange knowledge with other members of the organization. 7. Fosters and champions team spirit amongst plant and non-plant personnel, encouraging input and participation. Participates in and contributes enthusiastically towards the creation and growth of a spirit of openness, trust and respect throughout the entire organization. 8. Ensure that appropriate training, coaching, and discipline are given to ensure high performance of tasks to meet scheduled requirements. 9. Collaborate with peers at the corporate level to bring expertise to the site, maximize performance, and contribute to API value overall. INTERFACES WITH: Reporting directly to the Vice President & General Manager, the Director of Operations will oversee key operational functions in Buffalo, NY. This role directly manages the Production Manager, Production Scheduling Manager, Quality Manager, Sr. Project Manager, Continuous Improvement Manager (incl Manufacturing Engineering), Supply Chain Manager, and EH&S Manager. The total operations team consists of approximately 100 people. Additionally, the Director of Operations will collaborate extensively with other leadership team members, including the heads of Sales, Engineering, Finance, Product Management, Corporate R&D and Human Resources. CORE COMPETENCIES: The ideal Director of Operations candidate will have a mix of commercial, engineering, and operational experiences. They will have a hands-on understanding of market dynamics, performance metrics, and priorities that will be a decided benefit in setting the GTM strategies in this changing market. Qualified candidates will be recognized for their highly collaborative managerial style coupled with a natural curiosity and inquisitiveness. The successful candidate must be comfortable operating in ambiguous, fast-paced, and multi-channel environments where product mix are constantly evolving. Our candidate will be recognized for their agile approach that is transparent and open, which will allow him/her to adapt to the rapidly changing competitive landscape. 1. Industrial Operations Experience: The ideal candidate will have 10 years in Engineered-to-Order or heavy equipment manufacturing, including 5+ years in a manager position. Must have expertise in metal-based product manufacturing, including welding, metal forming, assembly, and final inspection testing. 2. Leadership Experience: Proven ability to lead cross-functional teams in manufacturing, supply chain, and quality roles, with a focus on coaching and team development within a structured organizational framework. 3. Lean Manufacturing Experience: Hands-on experience implementing Lean principles to drive continuous improvement, with oversight of Gemba Walk, Production Meetings, Control Room, and KPI review within a business operating system. 4. Analytical Aptitude: Skilled in leveraging data and reporting to assess performance and support decision-making. Capable of providing proactive solutions and recommendations to leadership. 5. Cultural Fit: Demonstrated success in change management and commitment delivery to stakeholders, maintaining high standards of accountability, trust, transparency, respect, and teamwork. 6. Impactful Communication: Strong verbal and written communication skills, with a history of presenting monthly business updates to executive teams including CEO, CFO, and other senior leaders 7. Union Management: Demonstrates experience in managing union relationships, including negotiating, interpreting and applying collective bargaining agreements. PERSONAL QUALIFICATIONS: The candidate selected for this position will be a creative, out-of-the-box thinker who is intellectually curious with a demonstrated interest in learning. This person will also need to be a self-motivated, high-energy individual who can easily function in a high-demand, performance-driven environment. He/she must be accustomed to working on multiple tasks in parallel. This professional must demonstrate strong leadership skills, best demonstrated by the individual's ability to gain credibility with team members and senior management. The successful candidate will: · Be modest in nature, recognizing the accomplishments of the team before the individual · Be highly motivated and possess vision and enthusiasm · Accountable with strong integrity · Be comfortable acting as an individual contributor and as a team manager (Player/Coach) · Understand how to deliver on short time frames and be committed to meeting deadlines “no matter what” · Communicate in an open and honest way that quickly builds trust and respect · Possess an entrepreneurial spirit · Be comfortable on his/her feet making presentations · Have a bachelor's degree in an applicable field The compensation range for this position is $160,000 to $200,000, commensurate with qualifications and experience. INDZ COMPANY OVERVIEW: Founded in 1947, API Heat Transfer Inc. is a global leader in the design and manufacture of a wide range of specialty heat exchangers and heat transfer solutions. Serving virtually every industrial market, API Heat Transfer employs more than 1,600 people worldwide and operates seven facilities across the US, China, and Germany. As a highly diversified business in a proven legacy industry, the company sells its products in several key markets, including construction and specialty vehicles, power generation cooling, sanitary systems, and compressors and dryers. Their esteemed customers include Caterpillar, Ingersoll-Rand, Bobcat (Doosan), Cummins, and Atlas Copco, among many others. API Heat Transfer's products are sold directly to OEMs and through distribution channels. API Heat Transfer is backed by Littlejohn & Co., who are known for investing in the company and its people, driving value through growth and operational excellence. At API we take our culture transformation seriously! To help find the best fit for our positions and organization, we ask that you complete our 10 minute Culture Index Survey. Simply follow the link after submitting your application to help us use our interview time to dive deeper into your job behaviors and work history. **************************************** POSITION FUNCTION: In this highly visible role, the Director of Operations will lead and improve the operations for the Basco and Schmidt product lines out of Buffalo, NY. This individual will help shape the strategic vision for operations. Key focus areas include leading a mix of engineered to order and standard product manufacturing, developing and executing a Manufacturing Scale-Up plan, achieving financial performance targets, driving productivity and lean, developing workforce capabilities, and supporting the Value Creation Strategy that outlines the vision for the next three years. As the business has grown and evolved, so has the API Heat Transfer organizational platform. Its product lineup meets the needs of virtually every industrial market. API Heat Transfer operates as a decentralized business, delivering excellence in product and service for its diverse customer base. The market-focused sites drive solutions for Engine Cooling, Industrial, and Thermal Transfer Products, with four sites in the US, one in Germany, and two in China. This executive will manage the Buffalo, NY location with oversight for a satellite site in Arcade, NY. Primary Roles and Responsibilities Include: · Lead facility to achieve financial goals and KPI targets, collaborating closely with VP/GM on budgets and production requirements. · Cultivate a strong EHS culture, ensuring adherence to safety regulations and maintaining clean work environments. · Lead union relationship including negotiations and concerns. · Foster an engaged, high-performance culture aligned with company values through coaching, mentoring, and SMART goal setting. · Drive lean initiatives such as, Kaizen events and Value Stream Mapping to optimize operations, reduce waste, and improve efficiency. · Direct Supply Chain operations to enhance inventory management and align with Production Scheduling for efficient material flow. · Enhance Customer Service standards to support sales with competitive cost structures and reliable lead times. · Utilize data-driven insights to improve operational performance, profitability, and decision-making processes. · Collaborate with VP/GM and Buffalo Leadership Team on strategic initiatives to ensure company-wide success and alignment with corporate objectives. Critical Success Factors: 1. Ability to grow the business profitably, including ability to enhance the sales organization for increased performance, identify market opportunities, develop the channel, and create new products. 2. Support and promote Lean or other performance optimization initiatives. 3. Ensure and measure improvements made in the efficiency of manpower, materials, and machines. 4. Strong communicator, collaborator, and organizer across all levels of API. 5. Ensure customer expectations are met or exceeded in delivery or cost. Liaison with the customer wherever necessary to ensure the customer is supported, and travel to the customer when required. 6. Continuously stay abreast of new developments in the industry, and interchange knowledge with other members of the organization. 7. Fosters and champions team spirit amongst plant and non-plant personnel, encouraging input and participation. Participates in and contributes enthusiastically towards the creation and growth of a spirit of openness, trust and respect throughout the entire organization. 8. Ensure that appropriate training, coaching, and discipline are given to ensure high performance of tasks to meet scheduled requirements. 9. Collaborate with peers at the corporate level to bring expertise to the site, maximize performance, and contribute to API value overall. INTERFACES WITH: Reporting directly to the Vice President & General Manager, the Director of Operations will oversee key operational functions in Buffalo, NY. This role directly manages the Production Manager, Production Scheduling Manager, Quality Manager, Sr. Project Manager, Continuous Improvement Manager (incl Manufacturing Engineering), Supply Chain Manager, and EH&S Manager. The total operations team consists of approximately 100 people. Additionally, the Director of Operations will collaborate extensively with other leadership team members, including the heads of Sales, Engineering, Finance, Product Management, Corporate R&D and Human Resources. CORE COMPETENCIES: The ideal Director of Operations candidate will have a mix of commercial, engineering, and operational experiences. They will have a hands-on understanding of market dynamics, performance metrics, and priorities that will be a decided benefit in setting the GTM strategies in this changing market. Qualified candidates will be recognized for their highly collaborative managerial style coupled with a natural curiosity and inquisitiveness. The successful candidate must be comfortable operating in ambiguous, fast-paced, and multi-channel environments where product mix are constantly evolving. Our candidate will be recognized for their agile approach that is transparent and open, which will allow him/her to adapt to the rapidly changing competitive landscape. 1. Industrial Operations Experience: The ideal candidate will have 10 years in Engineered-to-Order or heavy equipment manufacturing, including 5+ years in a manager position. Must have expertise in metal-based product manufacturing, including welding, metal forming, assembly, and final inspection testing. 2. Leadership Experience: Proven ability to lead cross-functional teams in manufacturing, supply chain, and quality roles, with a focus on coaching and team development within a structured organizational framework. 3. Lean Manufacturing Experience: Hands-on experience implementing Lean principles to drive continuous improvement, with oversight of Gemba Walk, Production Meetings, Control Room, and KPI review within a business operating system. 4. Analytical Aptitude: Skilled in leveraging data and reporting to assess performance and support decision-making. Capable of providing proactive solutions and recommendations to leadership. 5. Cultural Fit: Demonstrated success in change management and commitment delivery to stakeholders, maintaining high standards of accountability, trust, transparency, respect, and teamwork. 6. Impactful Communication: Strong verbal and written communication skills, with a history of presenting monthly business updates to executive teams including CEO, CFO, and other senior leaders 7. Union Management: Demonstrates experience in managing union relationships, including negotiating, interpreting and applying collective bargaining agreements. PERSONAL QUALIFICATIONS: The candidate selected for this position will be a creative, out-of-the-box thinker who is intellectually curious with a demonstrated interest in learning. This person will also need to be a self-motivated, high-energy individual who can easily function in a high-demand, performance-driven environment. He/she must be accustomed to working on multiple tasks in parallel. This professional must demonstrate strong leadership skills, best demonstrated by the individual's ability to gain credibility with team members and senior management. The successful candidate will: · Be modest in nature, recognizing the accomplishments of the team before the individual · Be highly motivated and possess vision and enthusiasm · Accountable with strong integrity · Be comfortable acting as an individual contributor and as a team manager (Player/Coach) · Understand how to deliver on short time frames and be committed to meeting deadlines “no matter what” · Communicate in an open and honest way that quickly builds trust and respect · Possess an entrepreneurial spirit · Be comfortable on his/her feet making presentations · Have a bachelor's degree in an applicable field The compensation range for this position is $160,000 to $200,000, commensurate with qualifications and experience. INDZ

Shape the Future of Flight with Calspan Calspan is the leading independent provider of testing and technology development services across the aerospace, defense, and automotive industries. Our unmatched expertise and specialized testing capabilities empower innovators to push boundaries and redefine what's possible. At our state-of-the-art 80,000 sq. ft. hangar facility located at Niagara Falls International Airport (KIAG), Calspan operates a full-service flight test organization. Our dedicated team of experimental test pilots, engineers, mechanics, and technicians is equipped to bring bold ideas to life using our fleet of jet-powered airborne testbeds. We're currently seeking a seasoned leader to join our team as Director, Operations. In this pivotal role, you'll oversee all aspects of flight operations-including engineering, project management, aircraft maintenance and modification, flight test execution, and related support functions. At Calspan, we believe in being selective in joining and difficult to leave. Our culture is built on inclusiveness, accountability, and innovation. If you're ready to lead with purpose and help shape the future of aerospace technology, we invite you to Be Calspan. Responsibilities Core Responsibilities Listed Below - Compensation and position level commensurate with education and experience. Manage in alignment with our Company Values. Lead with the intent to create a respectful and healthy work culture that embraces inclusion. Create awareness in others of their abilities; involve others and share authority in planning and decision-making; challenge the Team and provide support by allowing them to take appropriate risks. Create an environment where others feel ownership of the results and are comfortable taking action to achieve their desired outcomes. Provide timely, constructive feedback regarding performance with a commitment to motivate, train, and develop. Manage administrative responsibilities and assume full responsibility for the accomplishments of department functions. Provide overall operational leadership Engage with all departments regularly to ensure efficient and effective operational processes and tools are in place and are being used correctly Closely monitor overhead and facility expenses to ensure adherence to annual budgets and look for opportunities to reduce expenses. Work closely with other leaders on the ops team within Flight to achieve a state of constant, continuous improvement. This could include, but is not limited to: 5S activities in both the office area and the hangar New tools or processes for engineering teams to improve efficiency or quality of deliverables. New tools or GSE in the hangar Training for engineers, mechanics, and technicians Overhead projects for improving the capability and maintainability of flights fleet of experimental airplanes. Formally identify opportunities to reduce expenses or improve efficiency as productivity projects where appropriate. Provide crisis management leadership when needed by giving clear direction and maintaining a calm and collected demeanor. Support recruiting and retaining talented aerospace professionals by creating an environment where open communication and collaboration are championed, and clear and honest feedback is not withheld. Oversee project execution activities from contract award through closeout Provide guidance and direction to project managers to ensure adherence to project plans, schedules and budgets throughout all phases of project execution. Ensure the team achieves all deliverable outputs of each phase. Provide project methodology expertise and guidance to project teams. Lead and direct the multi-disciplinary operational engineering processes. Identify and implement workforce efficiencies and forecast labor needs to support the various customer programs. Track significant customer interactions like design reviews or flight test activities and ensure the team is properly prepared to provide a high level customer experience. Monitor financial and contractual engagements across the portfolio of projects and intervene as needed to remove roadblocks. Lead Operations planning efforts across the business Support the sales team with execution plans and cost estimates for business pursuits. Attend pre-award technical meetings with potential customers or delegate to SMEs on the ops team. Continuously track resource availability throughout the business and understand the impact of future awards. Track total revenue across the business for on-contract orders and future wins. Drive the Calspan values into the organization by incorporating them into daily activities Always treat coworkers, customers and vendors with professionalism and respect. Work to maintain an environment where collaboration and constructive dialogue is a natural element to everyday operations. Maintain a positive attitude and focus on moving forward when issues arise. Be an advocate for Calspan and direct focus to the task at hand when faced with negativity due to schedule pressure or shifting priorities. Demonstrate accountability by meeting deadlines for deliverables even when there is significant operational activity. Recognize that all operational activity is ultimately your responsibility. Drive innovation by striving for excellence in all phases of project execution. Support the pursuit of challenging new opportunities that add capability to the organization and fit within the business objectives. Qualifications Preferred Education / Experience: Bachelors/Masters Degree in a related discipline 10+ years in related discipline Project Management Certification Previous experience in a leadership/ management position or; A combination of education and experience equivalent to the above Due to security requirements, U.S. citizenship is required Preferred Knowledge / Ability: Financial procedures and systems, preferably in the Aerospace industry Thorough understanding of program phases and related analysis and reporting Strong understanding of program financial analysis and reporting Define problems, collect data, establish facts, and draw valid conclusions Strong written and oral communication skills Why join Calspan? Be Calspan Culture At Calspan, we promote an environment that empowers employees and encourages innovation. Our management team enables a strong sense of teamwork with each endeavor, where successes are shared and lessons are learned. The company's talent brand, “Be Calspan”, incorporates our company values to Be Inclusive, Accountable, and Innovative, and our commitment to drive every individual to Be Developed, Be Balanced, Be Connected, Be Community, and Be Recognized. Our culture promotes a positive atmosphere and a competitive can-do method of action. Great Benefits = Happy, Committed Employees Retaining great talent is as important as finding it, so at Calspan, we take our employee value proposition of Be Calspan quite seriously. To us, that means offering competitive compensation, comprehensive benefits, recognition programs and promotional opportunities. Our benefits include: Health Insurance, Health Savings Accounts, Flexible Spending Accounts, Dental Insurance, Vision Insurance, Life Insurance/Accidental Death & Dismemberment, Short-Term/Long-Term Disability, 401(k), Hospital Coverage, Accident Coverage, Life Insurance Policy, Paid-Time Off, Company-paid Holidays, Bereavement Leave, Jury Duty, Military Leave, Employee Assistance Program, Educational Assistance Reimbursement, and Pet Insurance. Calspan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Calspan supports safe and drug free workplace through pre-employment background checks and drug testing. The salary range provided is a general guideline. Actual pay will depend on several factors, including, but not limited to, education, experience, training, and other applicable qualifications. Calspan is committed to pay transparency in compliance with applicable state and local laws. All candidates must be eligible to work in the United States. Salary Range (min) USD $125,000.00/Yr. Salary Range (max) USD $180,000.00/Yr.

Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Responsible for hiring, training, supervising and developing staff. - Serve as liaison to clients and other outside agencies as assigned. - Maintain active and professional communication with program contacts to ensure program goals are met successfully. - Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met. - Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution. - Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed. - Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support. - Participate in the development and review of program materials and resources. - Participate in the development, implementation and ongoing oversight of Client server data exchange. - Promote program image and goals through public speaking engagements and professional presentations. - Submit activity reports to the senior program leadership. - Ensure that all departmental performance goals are met. - Monitor and communicate issues, risks and concerns to the senior program leadership. - Audit, review and approve expense reports. - Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template. - Participate in strategic planning and ongoing process improvement for the program. - Perform other duties as assigned by the senior program leadership. Minimum Requirements - Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience. - Minimum of 7 years of experience working in community settings involving health and/or human services required. - Minimum of 3 years of people management experience required. - Demonstrated ability to manage and motivate direct reports. - Extensive experience managing staff in a call center environment. - Experience managing remote staff. - Demonstrated ability to establish and maintain relationships with key stakeholders. - Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint). - Highly developed written and oral communication skills. - Strong interpersonal skills. - Ability to work in a dynamic and changing environment. - Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization. - Capacity to foster and maintain a positive and productive work environment. - Training, coaching, and mentoring skills preferred. #maxcorp #LI-AM1 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com. Minimum Salary $ 111,300.00 Maximum Salary $ 151,300.00

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value teamwork and each person's individual story - consider joining us at Neighborhood! We are seeking an experienced strategic leader who is passionate about aligning the work of the organization's mission, inspiring a team, and has a deep understanding of the healthcare industry. About the Role: You'll lead the strategic direction and management of compliant clinical operations. You'll oversee clinical programs to improve patient care, and use your hands-on operational expertise. You'll solve complex problems and drive change through your critical thinking, good judgment, and interpersonal skills. You'll report directly to the CEO and be a key strategic advisor. Essential responsibilities include: * Develop and implement strategies to ensure consistent clinical performance across all lines of business * Develop and integrate all nursing services * Implement budget and purchase of clinical equipment and capital needs * Oversee clinical quality, compliance and risk management * Inspires the nursing team and develop a nursing workforce plan for recruitment, retention, and leadership development * Participate in the development and implementation of the organization's strategic plan, annual work plan and goals. You won't be based at one site, and will travel to all Neighborhood's WNY sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for Buffalo Business First's Best Places to Work. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Experience: * Bachelor's degree in nursing, pharmacy, public health, biology, or other medical sciences. NYS Licensed as physician, nurse practitioner, midwife, podiatrist, dentist, or registered nursing required. * Advanced degree MBA, MPH, or MHA preferred. * Ten years experience in clinical operations management * At least three years of senior leadership with strong prior supervisory experience. * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals * Excellent written and verbal communications skills. * Able to read, write and speak the English language. A second language of Spanish preferred. What We Offer: Compensation: $158,000 - $163,000 annual salary for a 40 hour work week Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, and generous paid time off. Neighborhood Health Center is an equal opportunity employer. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward an equitable Western New York where all enjoy their highest level of health and wellbeing.

Thomann Asphalt is a family-owned full-service asphalt paving company specializing in parking lot maintenance, including paving, patching, seal coating, crack sealing, drain work, and site work, which includes a full complement of grading, excavating, and utility installation services. We are currently searching for a Construction Site Operator to join the team. We have an immediate need for a safety-minded operator to perform general labor work, which may include machine operation of site equipment and transportation of materials as well as other duties as assigned. Pay ranges from $27 - $32 per hour, depending on experience. Essential Functions Following safety standards to ensure project security Safe equipment operation used to assist in preparing the site for finishing Excavate and backfill sites including, but not limited to trenching for utilities, foundations, curbs, sidewalks, etc. to required grades Site preparation which includes general labor work, the understanding of grades, efficient time management, and the prevention of possible hazards Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates primarily in an outdoor work environment, in all weather conditions. Physical Demands The employee is frequently required to stand and occasionally climb or balance; and stoop, kneel, crouch or crawl. The employee must be able to push, pull, move and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to climb and descend a flight of stairs as needed. Position Type/Expected Hours of Work This is a full-time position, Monday through Friday. Extended hours, nights and weekend work may be necessary based on business needs. While in season the typical work week is approximately 50 hours. Travel This position requires no regular and customary travel. AAP/EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of all of the activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be added, deleted, or change at any time with or without notice. Requirements Qualifications Reliable transportation Ability to effectively work with minimal supervision but timeliness completion of tasks. Solid problem-solving skills with the ability to effectively handle multiple tasks at one time Self-motivated, safety-minded, dependable and detail-oriented Capable of withstanding rigorous activity for extended periods of time Adherence to the attendance policy Required Education and Experience High School Diploma or GED 2 years minimum experience Class A or B CDL license is a plus Previous construction and machine operating experience Previous experience with fine grading and utility work (water, sewer and drainage) is preferred. OSHA 10-hour certification is preferred but not required Salary Description $27.00 - $32.00

This role serves as a cross-functional operational leader, working collaboratively across the organization to define, optimize, and standardize business processes and operating procedures. It involves partnering with system end-users to design efficient workflows, implement cross-functional process improvements, and documenting operational policies. The role actively contributes to system and operational enhancement efforts by collaborating with Product, Technology, and Clinical leadership, ensuring technology is effectively leveraged to support business needs. It requires strong leadership, communication, and negotiation skills to influence operations across departments, foresee enterprise-level implications of changes, and manage risks and issues through resolution. With strong organizational and time management abilities, this individual provides operational expertise to market leadership, supports execution of P&L goals, and serves as a subject matter expert and guide to peers and teams across the enterprise. Dyad partner to the CMD bringing together operational and clinical excellence to lead the community. Work collaboratively across the business to define, optimize, and evolve standard operating procedures and business process standardization across the enterprise Work with system/technology end-users to develop optimal system workflows to enable desired business process; Identify and implement cross-functional process improvements Document operational policies and procedures Working collaboratively with Product leadership, leverage understanding of business process to participate in future requirements gathering for system or operational enhancements or selection, across the enterprise Collaborate with Product, Technology and Clinical leadership to optimize and maximize use of selected technology Lead, persuade, influence, and negotiate with respect to market operations, as well as within Operations Department and among other supporting departments Understand and foresee enterprise/company implications of subtle detail changes Track issues/risks and follow through on resolution with departmental leads; Strong verbal and written communication and interpersonal skills, including demonstrated ability to communicate effectively and tactfully to internal and external stakeholders Possess highly effective time management and organizational skills to independently manage self to achieve multiple objectives and meet deadlines Work and collaborate effectively within a team environment; Contribute to organization's growth and profitability by providing operational expertise to market leadership Serve in a leadership role, providing subject matter expertise, guidance, and direction to team and peers. For P&L, remains consulted and informed and is responsible for executing against the goals and targets. Job Requirements Required Qualifications: Education: Bachelor's Degree preferred, but candidates may be considered with 7-10 years' work experience in healthcare operations (physician practice and/or home health operations preferred) Experience: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills Skills: Experience working with electronic health record (EHR) technology systems required; Previous supervisory experience required; Experience with process improvement and lean six sigma methodologies required; Experience with use of various software packages, such as MS Office, including MS Visio required; Must have excellent written and verbal communication, organizational, and analytical skills. Physical and Mental Requirements - Ability to lift up to 20 lbs. - Ability to stand/sit for extended periods. - Visual acuity and fine motor skills. - Ability to travel to locations as needed. Travel: up to 25% required (overnight) Work Environment: Hybrid Pay Range: $124,000-$195,300 Bonus: 20% Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

The Banking Services Operations Development Program enables participants to gain in-depth professional and analytical experience with development of leadership and collaborative skills through a defined and customized immersive program. Program participants will gain experience in higher level operational aspects of Banking Services, work on projects, and provide analytical and operational support under guidance of a manager or more senior analyst. Who are We: Banking Services is the primary back-office operation for the Bank, supporting multiple lines of business. We strive to deliver superior services and support to our valued business partners, bank customers, and fellow employees. Department Description: The Retail Servicing team is comprised of approximately 400 people located in Buffalo, NY, Millsboro, DE, Williston, VT and Bridgeport, CT. We support a variety of products including Mortgage Loans, Installment Loans, Business Installment Loans, Home Equity Lines of Credit, Retail and Business Lines of Credit, and Direct and Indirect Automobile Loans. Retail Servicing is comprised of eight functional groups: Credit Bureau Research & Data Management Customer Support Escrow, Print Services & New Loans Mortgage Payments & Maintenance Investor Reporting Specialized Servicing & Support Retail Closing Retail Collateral Management Our goal is to provide world-class service to both our internal and external customers. Primary Responsibilities: Develop and produce routine departmental reports and spreadsheets, including but not limited to, project or product strategy analyses, historical reporting and workflow and financial analyses. Complete routine analysis and judgment-based work over a single or a few closely related disciplines to support business decisions. Complete routine data review, research and/or reconciliation. Take a lead role in drafting and editing procedures for assigned area of Banking Services. Support user certifications and obtain documentation necessary for departmental audits. Participate in planning, testing, and implementing new projects, systems, products and regulatory changes within assigned area of Banking Services. Assist with technical troubleshooting and escalations, coordinating with business partners, vendors and technology to address issues for the team. Participate in Banking Services Operations Development Program activities. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: Work visa sponsorship is not offered for this role. Supervisory/Managerial Responsibilities: No supervisory responsibilities. Education and Experience Required: Minimum 4 years' higher education and/or relevant work experience Outstanding written and verbal communication skills Demonstrated interpersonal skills Demonstrated analytical skills Proficient in the use of Personal Computers including word processing, spreadsheet, presentations and industry-specific software Education and Experience Preferred: Bachelor's degree and a minimum of 1 year relevant work experience Physical Requirements:M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.LocationBuffalo, New York, United States of America

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Tax Services Manager - Financial Services Office - Customer Tax Operations and Reporting (CTOR) EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! The opportunity Our Business Tax Advisory practice gives you the opportunity to focus on U.S. tax information reporting & withholding matters. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes and systems. The CTOR team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters. You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as the Common Reporting Standard (CRS). As you progress within EY and our CTOR tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm's most senior tax talent. The CTOR Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTOR requirements are managed within large to medium size companies. Your key responsibilities You will interface daily with superiors, peers and subordinates and clients on large and small CTOR projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients' policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients. You will also get the opportunity to support the development of innovative technology solutions, as well as train and manage staff located in remote delivery centers. Skills and attributes for success Ability to read and interpret IRS Code, regulations and instructions Strong writing skills for policy and procedure writing is a must Ability to interface with all facets of our business Ability to multitasking and project management capability Creative problem solving, strong critical thinking Ability to drive success as both an individual contributor and team member. To qualify for the role, you must have at a minimum A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred A minimum of 5 years of relevant tax consulting or tax operational experience Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations Ideally, you'll also have Active participation in industry groups such as SIFMA, ABA, IIB The ability to understand and implement tax rules A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters What we look for We are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,100 to $187,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,600 to $212,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.

Job Description Hallmark Management Service is an onsite food service management company providing residential dining service, catering, and retail operations at some locations. Our dining program specializes in made from scratch and made to order meals. Our customers will find a wide variety of fresh salads and soups, deli sandwiches, hot entrees, delicious sides, inspiring accompaniments, homemade desserts and more. Our values are purposefully simple, we believe in being honest, hardworking, hospitable, and hungry to achieve great things together. These four simple words help us define what is important and how to make good decisions that we can be proud of together. At Hallmark Management, we offer: Paid time off Paid Holidays Annual opportunities for merit increases Medical, Dental, Vision Insurance 401K with a company match Free Meal while working Free nonskid shoes Job Related Duties & Responsibilities Provides quality menu items and food products consistently for all guests by adhering to all recipe and presentation standards Maintains a clean and organized workspace storing, labeling and rotating product according to our standards Follows health, safety, and sanitation guidelines for all products in our commercial retail operation Knows and communicates food allergen information as needed and required Ability to operate Point Of Sale system and handle money for change Welcomes every customer personally making eye contact answering any questions they might have regarding the products you are serving Follows HMS operational policies and procedures, including those for cash handling (where applicable) and guest count reporting Supports needs for other stations as assigned Position Requirements: Background Check/Drug Screen Ability to work as part of a team Requires occasional lifting, carrying, pushing, pulling up to 40 lbs. Requires constant standing and walking

Description: Why 7 Brew? Because We Invest in YOU! - Must live in the Buffalo Metro Area At 7 Brew, it's more than coffee-it's about brewing smiles one cup at a time. We're built on kindness, connection, and community, and every guest interaction is an opportunity to make someone's day brighter. Brewtopia, a passionate franchise group, is proud to bring the bold energy of 7 Brew to Southeast Michigan. With proven success in quick-service restaurants, we're dedicated to operational excellence, people-first leadership, and a high-energy drive-thru experience that stands out. We're looking for a high-energy, people-first Director of Operations to lead our drive-thru coffee operations. This is a unique opportunity to shape the culture, systems, and guest experience from the ground up-and to grow with us as we expand. OUR VALUES Strive for Excellence - We raise the bar ev ery day. Elevate Others - We build people up. Results Driven - We focus on impact. Visionary - We dream big and lead with purpose. Exceed Expectations - We go beyond what's expected. WHAT WE OFFER Competitive Salary: $125,000 base per year Performance Bonus: 15% target, tied to KPIs and company performance Comprehensive Benefits: Health insurance, 401K with competitive match, generous PTO Car Allowance: Up to $500 /month Cellphone Stipend: Up to $25 a pay Growth & Learning: Clear development plans and a culture of continuous improvement More Than Coffee: Infused energy drinks, Italian sodas, smoothies, teas, and more! Requirements: ESSENTIAL FUNCTIONS The Director of Operations ensures consistency, quality, and efficiency across all locations-protecting the brand and growing guest loyalty. This role optimizes profitability, develops strong leaders, and executes strategic growth initiatives with relentless focus on the guest. Operations & Guest Experience: Oversee day-to-day operations across multiple drive-thru shops, ensuring speed of service, drink quality, food safety, cleanliness, and brand consistency. Team Leadership & Development: Lead, mentor, and develop Regional Leaders and General Managers, fostering a culture of accountability, recognition, and continuous growth. Financial Management & Strategic Growth: Own the P&L, manage labor and COGS, drive sales and flow-through, and collaborate with leadership to execute growth strategies and support new shop openings. RESPONSIBILITIES Drive Growth & Profitability: Regularly review and adjust the budget and financial reports to ensure cost goals are met. Implement strategies to optimize labor, track performance against financial goals, and ensure key profit-driving actions are executed in a timely manner. Ensure Operational Excellence: Conduct daily operational reviews to ensure adherence to brand standards. Regularly assess performance metrics, respond to customer feedback, and implement action plans to improve service quality. Lead & Develop Teams: Hold weekly one-on-one coaching sessions with Regional Managers, ensuring consistent training and development. Work with HR and other departments to fill staffing gaps quickly and develop training programs that align with business needs. Foster Guest Satisfaction & Compliance: Address and resolve guest concerns within 24 hours, ensuring that guest satisfaction is prioritized. Collaborate & Align: Actively participate in weekly leadership meetings, contribute to discussions, and align team goals with corporate objectives. Share progress updates and ensure all team members are informed and working toward shared priorities. Culture Keeper: Foster a recognition culture, coach privately and praise publicly, and promote healthy competition and collaboration across locations. ESSENTIAL SKILLS & QUALIFICATIONS Leadership & Team Management: Proven ability to build, coach, and scale high-performing multi-unit teams Financial Acumen: Budgeting, P&L ownership, labor modeling, KPI-driven decisions Operational Excellence: Multi-unit drive-thru/QSR expertise with a bias for speed, quality, and safety Problem-Solving and Decision-Making: Data-driven, resourceful, and decisive in a fast-paced environment Communication: Clear, candid communicator across shop, field, and corporate partners Customer Focus: Passion for delivering exceptional guest experiences consistently Strategic Planning & Execution: Translate goals into disciplined, scalable routines Compliance & Safety: Knowledge of health, safety, and regulatory standards Technology Proficiency: POS/back-office, labor scheduling, spreadsheets/dashboards EDUCATION & EXPERIENCE Multi-unit leadership in QSR/coffee/drive-thru; ideally 2+ years in a director-level role Bachelor's in business management, Hospitality, or related field is a plus PHYSICAL AND TIME REQUIREMENTS General Mobility: Sit, stand, bend, and move for extended periods during meetings, presentations, or line work Manual Dexterity: Proficiency in typing and using office equipment such as computers, printers, and phones Visual and Auditory Acuity: Ability to read printed and digital documents; clear hearing for communication Lifting and Carrying: Ability to lift and carry items weighing up to 50 pounds Travel: Frequent travel to multiple locations (>75%) TIME REQUIREMENT Availability to primarily work during areas of business growth, including nights and weekends. Ready to bring the brew and bring your best? Join the Brewtopia movement today! If you're ready for an epic, energetic, and rewarding journey, we'd love to have you on the crew. But first - let's get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise - it's quick, easy, and essential! Survey Link: *************************************************** Disclaimer This job description outlines the general responsibilities and expectations of the role. It is not an exhaustive list of all duties, skills, or requirements. We are an Equal Opportunity Employer. All applicants will be considered fairly and without discrimination based on race, color, religion, sex, age, national origin, disability, genetic information, or any other protected status. Hiring decisions are made solely on job-related qualifications and business needs.

District Manager - Steer Success with Take 5 Oil Change! Ready to take the wheel and lead multiple locations to victory? At Take 5 Oil Change, we're seeking a dynamic District Manager to drive our Fastest Oil Change on the Planet across a network of shops in your district! If you're a passionate leader with a knack for operations, customer service, and team development, this is your chance to make a big impact with a company that's been delivering hassle-free oil changes for over 35 years. Join Take 5 and accelerate your career! Why Join Take 5 as a District Manager?: You will earn competitive pay, paid weekly, PLUS you will have bonus opportunities Medical, Dental, Vision & Life Insurance for all full-time employees Flexible Schedule - Balance your work & personal commitments Free Take 5 Uniform 401(k) with a company match, once eligible Paid Time Off, once eligible Free Oil Changes - Employees receive free oil changes for their personal vehicle On-the-job training - Paid training and development opportunities - beneficial for those without prior experience in automotive service Enrolled into MemberDeals - Special Discounts on Memberships, Entertainment & Travel Career Advancement Opportunities - as we promote from within - We are a Take 5 franchisee with over 50 Locations in New York, Pennsylvania & Florida combined - & coming soon Puerto Rico! - Grow with Us! Community Impact: Support meaningful causes through in-shop fundraisers benefiting Children's Hospitals and Veteran organizations. Leadership Opportunity: Oversee multiple locations, mentor managers, and shape the success of your district with your vision and expertise. What You'll Do: As a District Manager, you'll be the driving force behind the success of multiple Take 5 locations, ensuring top-tier customer service, operational excellence, and revenue growth. Your key responsibilities include: Overseeing Operations: Manage multiple shops to ensure they meet and exceed customer service, operational, and revenue goals. Leading Teams: Mentor and develop location managers and staff, fostering a positive, high-energy work environment while ensuring well-trained teams deliver exceptional service. Ensuring Consistency: Implement and enforce standard operating procedures to maintain quality and efficiency across all locations. Driving Growth: Develop marketing strategies to boost customer traffic, build fleet accounts, and increase revenue. Monitoring Performance: Conduct regular audits to ensure compliance with company standards and regulations, and analyze financial data to create action plans for improved profitability. Staying Compliant: Ensure all locations adhere to local, state, and federal industry regulations. The Basics: Performing oil changes, filter replacements, fluid top-offs, coolant exchanges, and differential services with speed and precision. What We're Looking For: A high-octane leader with strong communication, interpersonal, and organizational skills. Experience in district or multi-unit management (in the automotive or related industry preferred) and a knack for motivating teams. Proven ability to hit revenue targets and operational goals. Ability to analyze financial data and develop strategies for improvement. Familiarity with industry regulations and a willingness to travel within (and occasionally outside) the district and for the 2 weeks of training in Charlotte N.C. upon hire. A passion for creating a positive work environment and delivering outstanding customer experiences. Ability to obtain a State-Issued Inspector's License (where applicable). Comfort maneuvering in a 3' deep pit to work safely under cars and lifting up to 50 pounds. Ability to walk, stand, bend, and work in hot/cold weather conditions. Strong attention to detail and awareness of your surroundings. Valid driver's license and reliable transportation. Ability to pass a pre-employment background check. Work Environment: This role keeps you on the move, visiting multiple locations in a fast-paced, customer-driven industry. You'll need to be ready for travel, dynamic challenges, and hands-on leadership! Physical Demands Comfort standing for extended periods and lifting up to 50 pounds. Multitasking, bending/reaching, repetitive & fast-paced movement. Job Type: Full-time - 8-10 hour shifts, weekend availability, some holidays Ready to Lead the Charge? If you're fired up to lead a network of shops, inspire teams, and drive success with Take 5 Oil Change, apply now to become a District Manager! Let's put your leadership skills in the fast lane and make every customer leave with a smile! Check Us Out at: To see all openings and locations and to apply, go to: ********************************************** We are an Equal Opportunity Employer: We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local law. Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Employee discount 401(k) matching 401(k)

Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Training & development Competitive salary Join ServiceMaster Clean, a renowned professional cleaning company committed to creating cleaner, healthier, and safer work environments for over 60 years. As a ServiceMaster Service Partner, you'll be part of a collaborative team dedicated to delivering optimal solutions and customer service to our clients. Essential Team Member Benefits: Competitive Pay Flexible Schedules Career Path Opportunities Paid Training Weekly Pay Job Position Description: As a Operations Manager, you will play a pivotal role in ensuring the success of our cleaning teams. This position involves organizing employee shifts, providing training, and motivating team members. Your responsibilities will contribute to maintaining ServiceMaster standards and achieving customer satisfaction. Responsibilities: Expected Schedule is 3:00pm - 11:00pm Monday - Friday / Occasional Weekends Train cleaners on ServiceMaster's janitorial standards, products, processes, and procedures Oversee staff performance, ensuring all assignments are completed according to the task schedule Conduct inspections and provide constructive performance feedback to staff members Assign shifts and make necessary adjustments in case of call-offs or no-shows Respond to customer complaints and requests in a timely and caring manner Physical Demands and Qualifications: Constant (up to 75%) standing, walking, pushing, kneeling, twisting, reaching Must be able to lift and/or carry up to 25lbs. 3-5 years of janitorial supervisory experience Ability to be flexible and work at a fast pace in a multi-tasked job Contribute to a positive work climate with a pleasant attitude Join Our Team: Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the country. We take pride in creating cleaner and healthier environments for our customers, their employees, and clients. As a ServiceMaster Service Partner, you will belong to a team that collaborates to deliver the best solutions and customer service. We Offer: Paid training Excellent work/life balance Opportunities for advancement A career path that aligns with your interests and goals Weekly Pay Compensation: $58,000.00 - $64,000.00 per year Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.