Operations Manager
Operations manager job in Saint Paul, MN
ConGlobal is the go-to expert for multimodal, industrial terminal operations. ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we've kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services and technology to meet ever-evolving needs.
We are passionate about innovation and continue to lead the industry in developing and deploying products that enhance our operations, unlock new markets, and disrupt the status quo. Multi-modal expertise. Operations across the U.S., Mexico, and Costa Rica. The largest depot terminal network in North America. Industrial operations insights. Specialized technology. We bring these assets together to unlock value, increase operational efficiency, and drive down costs.
Our application of and access to new smart, connected, and living technologies will provide supply chain resiliency with safety, service, and a platform for growth, unlike other single service providers.
Responsibilities:
As the Operations Manager, you will be responsible for leading the day-to-day operations of the ramp staff, with an emphasis on safety, performance, and productivity. You will coordinate and prepare railcars for loading and unloading, verify inbound and outbound train numbers, and manage the movement of ramp crews. In addition, you will identify operational challenges, solve problems to ensure an efficient flow within the terminal, and ensure compliance with all rules, regulations, and policies. Your leadership will drive staff engagement and retention, while you also coach staff on safety matters. Other duties will include administrative tasks, staff scheduling, and ensuring effective communication within the team.
Key Responsibilities:
Lead and manage daily operations, ensuring a safe, productive, and efficient work environment.
Coordinate and prepare railcars for loading and unloading.
Verify numbers on all inbound and outbound trains, ensuring accuracy and compliance.
Manage ramp crew movements to ensure timely and efficient operations.
Identify operational issues and implement problem-solving techniques to maintain workflow efficiency.
Enforce safety regulations and policies, providing on-the-spot coaching for any violations.
Promote employee engagement and retention by fostering a positive and collaborative work environment.
Perform both administrative and non-administrative duties as required, including reporting, staff training, and scheduling.
Qualifications:
Requirements
Experience in Auto/Rail or Intermodal required
2+ years of progressive supervisor/manager experience
Exceptional organizational, multi-tasking and time management skills
Excellent communication skills are mandatory
Proficient in Outlook and MS Office suite of products
Strong Work Ethic
Open availability
Willingness to work in varying weather conditions
Auto-ApplyDirector of Operations
Operations manager job in Minneapolis, MN
We are in search of an operations leader who thinks like a General Manager and thrives in fast-growth, hands-on environments. Our client, a rapidly growing nutrition and food innovation company is seeking a Director of Operations to lead 3 state of the art manufacturing facilities. This role combines strategic leadership with day-to-day execution and full ownership across production, quality, maintenance, and supply chain. Your decisions will directly influence performance, scale, and long-term growth.
What You'll Do
Lead multi-site operations with a focus on safety, efficiency, and continuous improvement
Drive major capital projects that expand capacity and improve throughput
Leverage your expertise in spray drying and mechanical systems to drive quality and process innovation
Partner cross-functionally to operate the business with a General Manager mindset
What You Bring
10+ years of operations leadership in manufacturing (food, nutrition, feed, or process industries preferred)
Strong mechanical aptitude and capital project experience
Proven leadership across production, quality, maintenance, and supply chain
Comfort leading in fast-paced, change-driven environments
Willingness to travel up to 75%
A Bachelor's degree in Engineering, Operations Management, Industrial Technology, or related field a plus
This is more than a job, it's a chance to be part of a mission-focused, entrepreneurial team that's redefining what's possible in better-for-you food and nutrition. If you move fast, think boldly, and lead with intent, this company is built for you. If you are interested in learning more, please reach out to Eli Jones at ******************
Regional Manager
Operations manager job in Saint Paul, MN
Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team members, with regular training, opportunities for advancement, and team events to bring everyone together.
We are presently seeking an individual who will manage the administration of a portfolio of manufactured home communities in Minnesota, in an efficient and profitable manner, including mentoring and motivating team members to meet goals while maintaining community appearance, resident satisfaction, sales, occupancy, revenue generation, and cost control.
As a successful Regional Manager, you will:
Ensure the Community Manager is depositing daily rent collections, pursuing delinquent rents, implementing scheduled rent increases and performing evictions within State and Company guidelines.
Hire, train, and motivate the Community Manager to ensure deadlines are met and Company Policies and Procedures are followed. Administer discipline with proper documentation.
Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify strict adherence to company policies and procedures.
Make regular and periodic visits to communities; inspect the community grounds, community buildings, and community-owned homes to ensure they are maintained in a clean and presentable manner. Identify any unusual activity, and recommend areas for improvement.
Process, approve, and forward in a timely manner all documents related to accounts payable to the Corporate Office.
Maintain and approve onsite employees' timesheets, time-off requests, and records to coordinate accurate compensation and benefits. Communicate new assignments and policy changes to the onsite staff. Inform the HR department, in a timely manner, of any position changes and promotions. Perform staff reviews annually as directed by corporate.
Work with the Community Managers in analyzing and preparing meaningful explanation to the monthly budget variance reports (BVR). Analyze monthly BVR to identify unfavorable variances and trends and work with the Community Manager to create an action plan to control, reduce, and eliminate these variances. Assist in the creation of operating budgets.
Review and analyze the daily, weekly, and monthly reports and address any incorrect data, inconsistencies or issues you discovered with the Community Manager. Ensure the Community Manager is analyzing these reports and is prepared to explain any issues you discovered and is taking the necessary steps to correct in the future.
Assist the Community Manager in managing accidents, emergency situations, and immediate mechanical needs and ensure the proper reports are submitted to Corporate in a timely manner.
Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment of all residents and team members.
Ensure all information is entered accurately and completely into the management software within a timely manner.
Understand the market by performing regular market studies in which communities are located to develop marketing strategies that will increase the number of revenue-producing sites. Ensure the promotions are in line with the marketplace.
Respond to customer complaints in a timely manner.
Assist with correspondence of third parties including but not limited to lenders, insurance carriers, agents, etc.
Offer recommendations on improving the financial performance of the property to the COO and manage the implementation of the approved recommendations.
Always stay focused on retention. Physical Move-Outs are a top priority always. Work with CM's to ensure they are selling the benefits of our listing program and that they are tracking the current FSBO's
Minimum Requirements:
A minimum of 2 - 5 years of multisite management experience required; management of manufactured home communities preferred.
Bachelor's Degree or college certification preferred; HS Diploma or GED required.
Exceptional customer service skills.
Valid operator's license, access to a vehicle, and the ability to travel to between communities.
Proficiency in Microsoft Office, specifically Word, Excel, and Outlook.
Management Skills: Team Building, Coaching, Decisiveness, Leadership, Motivation, Planning and Organizing, Decision Making, and Conflict Management and Resolution.
Strong communication and problem-solving skills.
Understanding of financial statements and financial analysis.
Experience with structured reporting, deadline criteria, market surveys and rent increase notice deadlines.
We are Proud to Provide the following:
Competitive compensation plus eligibility to earn commissions and bonuses
Access to benefits including medical, dental and vision insurance
Short-term and long-term disability
Life insurance
Generous Paid Time Off and holidays
Flexible spending account
401(k) with company match
Manager, Store Communications and Training | GIII Retail Group
Operations manager job in Minneapolis, MN
Manager, Store Communications & Training
GIII Retail Group
Reports to: Senior Director, Store Operations
The Manager, Store Communications & Training is a fashion-oriented, energetic, self-starter with a passion for internal communications and training. As the Manager, Store Communications and Training, you will be part of a nimble and creative team, responsible for developing and executing communication strategies, plans and events that educate, engage and inspire employees across GIII Retail Group. This role will provide leadership and support to the Store Operations team by delivering all aspects of communications and process for the organization using various methods, to effectively engage the field audience. This position is responsible for gathering information for communication and creating the content in collaboration with the Sr. Director of Store Operations and other key partners within the organization. The Manager, Store Communications & Training, will develop strong relationships throughout the team and the larger GIII Retail Group organization in order to design appropriate communication and training tools. The ideal candidate will have strong writing skills in planning and creating, in addition to interpreting information across a variety of platforms.
POSITION OUTCOMES/DELIVERABLES:
Accurate, timely and consistent communications to all retail store locations and corporate partners. Design, organize and coordinate logistics for all training programs at the store level.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Independently develop and execute complex communication plans in support of key business initiatives.
Maintain a strong understanding of organization communication needs including structure and audience profiles to determine the appropriate channel, medium and distribution approach for communication. Ability to prioritize and right-size messages by audience.
Track and measure communication effectiveness and provide input on ways to improve communication initiatives.
Proactively identify communication opportunities to help keep employees informed and engaged.
Drive alignment with leadership on key strategic training needs.
Design, present and train GIII Retail Group training programs to field audience.
Provide high-quality writing, formatting, and proofing support of a variety of content.
Write and implement communication plans.
Send and post communications through the internal communication platform.
Manage internal communications platform and support related projects from onset to completion.
Collaborate closely with internal team members and external vendors.
Maintain communications brand standards, processes and policies.
Monitor and track project deliverables and deadlines.
Manage necessary training and process documents.
EDUCATION/SKILLS AND EXPERIENCE:
Experience Required or Preferred:
Bachelor's Degree in Communications or related field
5-7 years' experience in Communications
Experience in Retail Management a plus
Skills Required or Preferred:
Must have excellent writing and editing skills with the ability to communicate clearly and effectively with internal and external clients.
Excellent time-management and organizational skills and with strong attention to detail.
Proficient with Microsoft Office Suite and Adobe Creative Suite.
Ability to work under pressure in a detail-oriented, fast-paced environment and be efficient in ambiguous situations.
Excellent planning, organization, and project management skills with the ability to effectively multi-task and execute time sensitive and critical tasks.
A strategic thinker who also knows how to focus on communication flow.
Ability to interpret complex processes and effectively develop communication to drive execution.
Strong ability to work with all levels of the organization and across multiple areas.
The pay range for this position is: $70,000 - $80,000 per year.
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the Minnesota Salary Transparency Law.
This position is not eligible for relocation. Local Candidates only.
GIII Retail Group is a division of G-III Apparel Group.
Being successful at GIII Retail Group means putting the best ideas to work, taking action and following through. You will be challenged by smart, committed co-workers and pushed to be your best. This is a place where your individual talents and creativity make a difference. We are a dynamic company that provides competitive salary and excellent benefits including medical, dental, 401k, life, disability and more!
GIII Retail Group's family of retail stores include: DKNY, Donna Karan and Karl Lagerfeld Paris.
About G-III Apparel Group, Ltd.
G-III is a global leader in fashion with a diversified portfolio of owned and licensed brands across multiple categories and channels. We design, source, manufacture, distribute, and market apparel and accessories worldwide, supported by a strong retail and digital presence.
G-III Apparel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Store Manager
Operations manager job in Bloomington, MN
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're excited to announce the opening of our new store at Mall of America in Bloomington, Minnesota this January, and we're looking for a dynamic Store Manager to lead the launch.
If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you.
Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Assistant Center Manager
Operations manager job in Minneapolis, MN
We are purpose-driven company. We believe in the power of hair and how it can make people feel happy, secure, and confident. We offer a complete array of hair loss treatment solutions for all types and stages of hair loss. Our solutions are tailored to perfectly meet the needs of our clients.
To deliver on our purpose, in addition to the skillsets and qualifications requirements of this position, belief in our core values is highly important to us. Our five core values are: care; trust; passion; humility; and gratitude. These values shape and drive our actions and behaviors, allowing us to change lives.
As an Assistant Center Manager you will play a crucial role in assisting the center manager in all of the operations of center which includes growth, revenue, experience and profitability. If you are a compassionate, driven and motivated individual, this job is for YOU! You will get to know the client and ask the right questions to help them find the right hair loss solution for their specific needs and lifestyle and guide them through their hair loss journey.
This is more than a sales position. You'll have the ability to truly make a difference in someone's life and help our clients put hair loss in their control to regain their confidence.
What you should expect to do:
• Establish strong and collaborative relationships with clients
• Ensure collection of monthly client fees
• Ensure successful conversions/ renewals, membership changes, and add-on sales
• Facilitate new client protocol and manage client's benefits usage.
• Provide sales backup while complying with business rules and sales professional standards
• Perform duties as assigned such as center organization and cleanliness, processing payroll, performance
management, supervising, and employee training, etc.
Qualifications:
• At least one (1) At least one (1) year of management or administrative experience; strong consultative sales experience a plus
• Relevant sales and long-term client relationship experience
• Excellent communication and team-leading skills
Bachelor's degree with a major in business preferred or equivalent work experience
Receive the best benefits in the industry, including:
Create additional opportunities with local networking, personal social media, and promoting the HairClub brand.
Paid vacation days, paid holidays, and personal days starting the day you are hired!
Comprehensive health benefits (medical, dental, life insurance and more)
A 401(k)-retirement savings plan with company match after one year!
Tuition reimbursement after one year!
Company-paid training when you are hired and throughout your career with HairClub.
Are you a People Leader looking for a challenge and a place to GROW, look no further!
Actuarial Underwriting Operational Director
Operations manager job in Bloomington, MN
HealthPartners is hiring a Director of Actuary and Underwriting. This role is responsible for: * Managing the design and development of methods for extracting data for actuarial reporting and analysis, underwriting applications, and regulatory reporting
* Operations of the Actuarial & Underwriting team including self-insured billing, discount analysis and UDS support, legal data requests, and overseeing the production and analysis of standard and customized reports and data for employer groups, and
* Reinsurance - requires an in-depth understanding of the organizations' data and systems along with in depth knowledge of the business of health care insurance (both government programs and commercial). Hire, train, and coach a staff of programmers and data analysts with a high level of technical skills.
MINIMUM QUALIFICATIONS:
* Education, Experience or Equivalent Combination:
* Bachelor's degree in Business Administration, Mathematics, Statistics, Management Information Systems, Computer Science or related field.
* Ten years' managed care experience with direct experience in employer reporting, reinsurance, informatics, statistics or related experience.
* Eight years' previous management experience.
* Prior experience in the development and implementation of complete data sets and interpretation methods to produce actionable information.
* Thorough knowledge of current healthcare business, insurance risk management, software technology, database, query languages, and end-user software.
Knowledge, Skills, and Abilities:
* Excellent analytical and problem-solving skills.
* Excellent oral and written communication skills.
* Excellent organizational skills and detail oriented.
* Strong computer skills and programming skills including Microsoft or related applications (Word/Excel) and programming experience.
* Excellent interpersonal skills.
* Excellent presentation skills.
PREFERRED QUALIFICATIONS:
* Education, Experience or Equivalent Combination:
* Experience with data operations and data science.
Knowledge, Skills, and Abilities:
* Relevant health plan or health insurance experience. Experience with actuarial science and/or health underwriting.
* Master's degree in Business or experience in Actuarial Science, Accounting, Statistics, Information Technology or related field.
* Experience in MS Azure/Cloud data source.
* Advanced data modeling and AI.
ESSENTIAL DUTIES:
* (30%) - Team leadership, management and development of human capital.
* (30%) - Project management of major team deliverables. This includes standard cadence deliverables as well as support for major implementations of data assets, technology and process changes. Data assets supporting Actuarial and Underwriting processes must be built in compliance with related Actuarial Standards of Practice.
* (20%) - Decision making regarding insurance risk situations such as stop loss management and billing, data and reporting releases to brokers and client groups, etc.
* (20%) - Collaborate closely with Data Ops, Informatics, Sales & Account Management, Operations Areas, Legal, Compliance, etc.
LEADERSHIP RESPONSIBILITY:
This role leads various teams that support key rating and analysis functions within Actuarial and Underwriting. These teams are:
* Data and Programming Team - This team builds and maintains data assets used by various Actuarial and Underwriting teams that conduct rating and analysis work. These data assets must be built to be compliant with various Actuarial Standards of Practice at the direction and requirements of the Actuarial Leadership Team and the Underwriting Leadership Team. This work includes periodic reconciliation and accuracy validation.
* Underwriting Support Team - This team is responsible for a wide variety of rating and risk analysis support function including UDS data submissions, claims repricing and discount analysis.
* Self-Insured Billing System Team - This team is responsible for stop loss accounting and all other billing and claim reconciliation support functions for self-insured group billing/invoicing.
Besides the management of the above teams, this role will be part of the leadership required for all major related process reengineering efforts and technology implementations that are used by Actuarial and Underwriting.
Auto-ApplyVP Operations - Healthcare
Operations manager job in Minneapolis, MN
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers (*******************************************
Job Description
**Vice President of Operations, Healthcare**
Lead end-to-end global manufacturing for the Healthcare line of business as a senior leader within the DuPont Operations function. This high-impact role is accountable for comprehensive operational performance across 19 manufacturing sites worldwide (Americas, Asia, and EMEA), ensuring alignment with business strategy and the highest standards of safety, quality, and customer delivery.
Reporting directly to the Vice President and General Manager of Healthcare, you will be a key member of the Global Business Team while maintaining a strong, matrixed relationship with the Senior Vice President, Chief Operations and Engineering. This position offers the opportunity to drive operational excellence, build top-tier talent, and enable significant growth within a vital business sector.
**Your Key Responsibilities**
+ **Champion DuPont Core Values:** Model and drive the company's foundational values: Safety and Health, Respect for People, Highest Ethical Behavior, and Protecting the Planet.
+ **Strategic Operations Leadership:** Develop and execute an integrated operations plan (supply chain, manufacturing, capital) that enables growth and adapts to dynamic market conditions.
+ **Performance Excellence:** Utilize metrics to manage a portfolio of assets toward top-quartile performance in EH&S, customer satisfaction, asset reliability, and cost productivity.
+ **Operational & Digital Innovation:** Sponsor the adoption of Operational Excellence and Lean Digital tools and processes to build a culture of continuous improvement and deliver superior business results.
+ **Talent Stewardship:** Leverage strategic talent management processes to attract, develop, and retain high-performing teams, fostering a pipeline of future leaders through mentorship, coaching, and development programs.
+ **Cross-Functional Partnership:** Collaborate with senior leaders across functions to identify improvements, drive alignment between commercial and operations organizations, and influence enterprise-wide strategic direction.
+ **Global Accountability:** Oversee end-to-end performance including EH&S, compliance, quality, engineering, capital planning and execution, planning/scheduling, external contract manufacturing, and cost productivity.
**Your Experience Profile (Key Requirements)**
We are seeking a seasoned, impactful leader with:
+ A Bachelor's degree in Engineering, Supply Chain, or a related field (an advanced degree is preferred).
+ 20+ years of leadership experience in global operations areas is required.
+ Proven experience leading teams across multiple ISO 13485 certified Medical Device sites; Contract Development and Manufacturing Organization (CDMO) experience is a plus.
+ Strong knowledge of EH&S best practices, including Process Safety Management.
+ Expert application of Operational/Digital Excellence and other industry best practices to drive performance.
+ The ability to travel internationally up to 30% of the time.
**Expected Capabilities**
+ **Balanced Leadership:** Expertise in developing strategy, driving execution, and inspiring global teams.
+ **Financial Acumen:** Ability to apply financial principles effectively to make informed business decisions.
+ **Complexity Management:** Manages breadth and complexity, understands the "big picture," and breaks down barriers for others.
+ **Influential Communication:** Engages, influences, and communicates effectively across multiple functions, layers, and external organizations.
+ **Customer Focus:** Surfaces and resolves complicated challenges by leveraging relationships across multiple functions.
+ **Talent Magnet:** Demonstrated ability to attract, develop, and retain talent while building engaged, high-performing teams.
+ **Learning Agility:** High capacity for change and a bias for decisive decision-making.
**Location:**
+ Wilmington, Delaware
+ Edina, Minnesota
+ Salt Lake City, Utah
+ Glens Falls, New York
+ Pleasant Prairie, Wisconsin
+ Pittsfield, Massachusetts
+ Other U.S. locations considered
**If you are a driven operations executive ready to make a significant impact on global healthcare manufacturing, we invite you to apply.**
Join our Talent Community (**************************************************** to stay connected with us!
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information (****************************************************** .
DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page (********************************************************** .
The Pay range for this role is $178,500.00 - $280,500.00 Annual
**How Base Pay is Determined:** DuPont has job leveling frameworks that help organize roles based on progressive levels of responsibility, proficiency and qualifications. Each role has an associated pay range (or an established pay rate for some roles) based on the competitive market in each country where we operate. Each individual's pay is based on a variety of factors, including their role and the associated pay range for that role, their geographic location (i.e., country, state, metropolitan area), as well as their skills, experience, education and certifications, and performance.
District Manager Wingstop
Operations manager job in Eden Prairie, MN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Free uniforms
Health insurance
Vision insurance
About the Role: As a District Manager at Wingstop, you'll play a pivotal role in driving operational excellence and fostering a culture of high performance across multiple locations. Join our dynamic team in Eden Prairie, MN, and lead the charge in delivering unparalleled flavor and service to our loyal customers.
Responsibilities:
Oversee daily operations across multiple Wingstop locations to ensure compliance with company standards.
Drive sales growth and profitability through effective management and strategic planning.
Recruit, train, and develop store managers to build strong, motivated teams.
Implement marketing initiatives and promotions to enhance brand visibility and customer engagement.
Conduct regular store visits to assess performance and provide actionable feedback.
Analyze financial reports to identify trends and areas for improvement.
Ensure exceptional customer service standards are met across all locations.
Foster a positive work environment that encourages employee engagement and retention.
Requirements:
Proven experience as a District Manager or in a similar role within the restaurant industry.
Strong leadership skills with the ability to motivate and develop diverse teams.
Excellent communication and interpersonal skills for effective stakeholder engagement.
Solid understanding of financial management and performance metrics.
Ability to thrive in a fast-paced, high-pressure environment.
Willingness to travel within the district as needed.
Strong problem-solving skills and a results-oriented mindset.
Bachelor's degree in Business Administration or related field preferred.
About Us:
OM Group Wingstop has been serving up delicious, flavored wings for over a decade, becoming a beloved staple in the community. Our commitment to quality ingredients and exceptional service keeps our customers coming back for more, while our supportive work environment fosters growth and camaraderie among our employees.
Operations Support Supervisor
Operations manager job in Bloomington, MN
The Mortgage Operations Support Supervisor provides leadership and oversight for the Disclosure and Adverse Action teams. This role ensures operational efficiency, compliance with regulatory requirements, and exceptional customer service. The supervisor will guide team members, manage workflows, and collaborate with sales staff to support company goals and values.
Responsibilities
Team Leadership & Supervision
Set a strong example for direct reports and foster a culture of accountability, collaboration, and continuous growth.
Provide continuous coaching and mentorship, targeting growth and learning opportunities to develop skills of direct reports.
Align team goals with the company's mission and objectives, ensuring clarity in priorities and direction.
Proactively identify potential issues, facilitate open communication, and implement solutions that support team cohesion and overall effectiveness.
Operational Oversight:
Ensure timely and accurate generation and delivery of disclosures within regulatory and company standards.
Review and countersign denied files; complete disclosure and adverse action requests as needed to maintain service levels.
Monitor workloads and staffing to meet turnaround expectations.
Provide guidance to sales staff on disclosure and adverse action requirements.
Engage in solutions for escalated issues and maintain strong working relationships across departments.
Process Improvement & Compliance:
Identify opportunities for process enhancements, automation, and efficiency improvements.
Maintain expertise in federal, state, and agency disclosure requirements.
Support change management initiatives, system updates, and new product rollouts.
Bell Bank Culture, Policy and Accountability Standards:
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.
Education, Experience, and Other Expectations
High School diploma or GED required.
4-6 years of experience in mortgage (underwriting, processing, QC, closing, etc.).
Team lead or supervisory experience preferred.
Director, Compensation Operations
Operations manager job in Minneapolis, MN
This role leads global compensation operations, ensuring effective administration of annual programs, policies, and processes. It oversees compensation data, analytics, and reporting, driving insights that support strategic decision-making. The position collaborates closely with HR partners and external vendors to ensure accurate execution, compliance, and service quality. It includes managing and developing a team through coaching, delegation, and performance feedback. Additionally, the role contributes to enterprise-wide projects and leads communication and training efforts related to compensation programs.
Responsibilities:
Operate in a strong player/coach capacity overseeing the global compensation operations function, including responsibility for the effective administration of annual compensation programs, procedures, policies, and processes; accountability for the management and administration of our compensation data, insights and analytics; and collaborating with compensation leadership team and other key partners across the organization to drive the effective delivery of compensation strategies and objectives.
Collaborate with key partners across HR (Payroll, HR Compliance, HR Systems, etc.) to ensure effective execution of critical compensation programs and accuracy of employee data. Continuously work toward increasing efficiencies and develop processes to promote more effective administration of salary changes and other compensation transactions.
Oversee the timely creation, analysis, and interpretation of key compensation metrics to ensure accurate tracking, measurement, and reporting on compensation data and programs. Ensure strong data governance is in place. Regularly evaluate trends and identify opportunities to improve compensation programs to more effectively drive value in our investment.
Provide leadership, coaching, and development to direct reports; deliver timely feedback/coaching and formal performance review discussions; assess employee professional growth/career opportunities and collaborate on individual development plans.
Own and maintain partnerships with key external compensation vendors. Provide vendor oversight to ensure appropriate service levels provided. Ensure that all programs are efficiently and accurately administered in compliance with applicable regulations. Monitor all aspects of ongoing vendor performance.
Lead various compensation projects to ensure all operational elements are considered. Represent the compensation team on other special HR and enterprise-wide project initiatives, ensuring that any issues impacting compensation-related items are proactively addressed and solved.
Lead the development of effective communication strategies related to new or changed compensation programs, policies, or procedures including the company's annual compensation cycle materials. Develop and review leader and HR partner training.
Required Qualifications:
Bachelor's degree or equivalent.
7-10 years of relevant experience.
5+ years of experience within Compensation.
Current knowledge of Compensation programs, best practices, and regulations.
Excellent analytical and project management skills.
Ability to collaborate with partners across the organization to drive results.
Strong written and verbal communications skills and the ability to communicate complex ideas in a way that is easily comprehended by broader audiences.
Tremendous ability to solve business problems and quickly identify creative solutions.
People leadership experience and the ability to lead both direct and indirect reports.
Experience working in a global, matrixed organization.
Demonstrates flexibility.
Preferred Qualifications:
Certified Compensation Professional (CCP).
Financial services experience.
About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Base Pay Salary
The estimated base salary for this role is $131,000 - $176,900 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Exempt
Job Family Group
Human Capital
Line of Business
HR Human Resources
Auto-ApplyDirector of Investment Operations
Operations manager job in Minneapolis, MN
About Mila Wealth Management
Mila Wealth Management is a nationally recognized boutique wealth management firm committed to helping individuals, families, and entrepreneurs design lives of financial confidence and meaning. Through an integrated, fee-based approach, we empower clients to live life fully - aligning their wealth with purpose, values, and adventure.
Our team combines deep technical expertise with a concierge-level client experience. We deliver personalized financial planning, investment advisory solutions, retirement income strategies, education funding, and holistic risk management - all grounded in our philosophy of clarity, confidence, and coordination.
We are seeking a Director of Investment Operations to lead the day-to-day execution of our investment platform, ensuring precision, compliance, and excellence in every client interaction. This key role reports directly to our Director of Investments and collaborates closely with our advisory and planning teams.
This position is based in our Minneapolis or Milwaukee office and follows a hybrid schedule of 3-4 in-office days per week, fostering collaboration, mentorship, and connection across our dynamic team.
Responsibilities include but are not limited to:
Oversee and ensure accurate preparation of necessary paperwork to implement recommendations
Process and track all new accounts
Coordinate execution of trades for brokerage and advisory accounts, and proactively manage asset movement
Monitor trades and verify funds
Implement initial and subsequent asset allocation trades
Participate in client meetings for financial or investment plan implementation when appropriate
Track potential rollover opportunities
Construct investment proposals with the Director of Investments for client meetings
Prepare client review materials and assist with investment audits for review meetings
Run performance reports in Envestnet, Morningstar, NMCIR, NetX360, etc.
Provide high-quality client service and a concierge client experience
Optimize growth in both risk management and advisory wealth management businesses
Ensure NMIS and NMWMC compliance requirements are implemented and followed
Handle all incoming client service requests regarding client plans and accounts
Minimum Requirements
Minimum of 3 years of investment or financial services experience
Series 7 required
Securities 63 or 66 and Life & Health Insurance licenses
Strong knowledge of Envestnet and Morningstar platforms
Proven history of clean compliance record
Performance Skills & Attributes
Superior analytical, organizational, and written communication skills
Ability to thrive in a fast-paced, dynamic environment
Exceptional client focus, listening skills, and attention to detail
Strong interpersonal and follow-through abilities
Positive, punctual, and professional presence that uplifts team culture
Ability to multi-task, prioritize, and execute with precision
Mila Wealth Management is a marketing name for doing business as representatives of Northwestern Mutual. Mila Wealth Management is not a registered investment adviser, broker-dealer, insurance agency or federal savings bank. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI.
Director of Operations
Operations manager job in Saint Paul, MN
Date 12-10-2025
/Title: Director of Operations
Status: Full-time
Department: Operations
Reports To: Chief Operating Officer
The operations team is the heartbeat of the stores. This position is created to support the Executive Management Team to manage multiple units and associated team members, training, sales goals manage labor budgets, recruit and drive change and motivate the store team to success. This position is located inside of Minneapolis St.Paul International Airport where locations are open 365 days a year.
Job Duties & Responsibilities:
Drive sales in each store to meet or exceed sales goals as set by the COO
Be the customer service guru enact routine robust routine customer service training and set expectations for the team to ensure high mystery shop scores.
Oversee product lifecycle and help merchandising and warehouse team prioritize specific vendors, sets and product based on store sales and customer requests.
Ensure clear and direct communication between operations and store team regarding new policies and procedures.
Exemplify professional communication with team members, setting clear boundaries when it comes to discussing other team members, personal issues, etc..
Run operations as efficiently as possible while maximizing sales do more with less
Work with supportive management staff to ensure schedules are made and executed within the pre-determined labor budget.
Create and maintain a positive working environment, leading with humility and respect for all team members.
Maintain clear and direct communication with team members regarding expectations, disciplinary action, and scheduling.
Advocate for your team with respect to ensure all team members have the tools to succeed and meet sales goals.
Job Skills & Expertise
Excellent organizational and time management skills
Ability to learn quickly.
Must be analytical and be able to comprehend how multiple systems interact.
Efficient and fair management style
Strong communication skills.
Ability to work well within a team environment; demonstrating strong interpersonal skills.
Ability to work independently with direction from supervisor.
High sense of urgency and ability to manage multiple priorities.
Exhibits a high energy level as well as a positive attitude
Qualifications
2 years of experience in multi-unit management
1-2 years administrative experience
Intermediate level of expertise in Outlook, Word & Excel
Working Conditions:
Airport environment
On the salesfloor
High interaction with customers, co-workers and airport/mall/corporate personnel
Physical Demands
While performing the duties of this job, the employee will be required to:
Walk, sit, bend, squat & stand for extended periods of time
Talk and hear
Grab, pull or bend items
Lift and/or carry up to 30 lbs.
Use computers for approximately 30% of time
Ability to jump in to cover stores when needed
Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. employment contract, implied or otherwise, other than as at will relationship. Airport Retail Group is an Equal Opportunity Employer
Support Operations Supervisor - South Shore
Operations manager job in Plymouth, MN
Site: Rehabilitation Hospital of the Cape and Islands Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Hanover/Plymouth/Sandwich
Job Summary
Responsible for guiding and supporting a team of administrative support staff, setting priorities, and maintaining high standards of professionalism and efficiency.
Does this position require Patient Care? No
* Supervise and guide a team of administrative support staff, providing direction, coaching, and support.
* Oversee and coordinate various administrative tasks and processes, such as managing calendars, scheduling appointments, coordinating meetings, arranging travel, and maintaining records and files.
* Continuously assess and improve administrative processes and procedures to enhance efficiency, productivity, and quality.
* Identify opportunities for automation, standardization, or streamlining of administrative tasks.
* Serve as a liaison between the administrative support team and other departments or stakeholders.
* Provide training, orientation, and professional development opportunities to administrative support staff.
Qualifications
Education
Bachelor's Degree Business Administration required or
Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree? No
Licenses and Credentials
Experience
Administrative Experience 3-5 years required and
Medical Office/Hospital/Managed Care Experience 2-3 years required and
Supervisory Experience 1-2 years preferred
Knowledge, Skills and Abilities
* Proven experience in administrative support roles, with some experience in a supervisory or leadership capacity.
* Knowledge of administrative processes, procedures, and best practices.
* Strong organizational and time management skills.
* Excellent communication and interpersonal abilities.
* Problem-solving and decision-making skills.
* Attention to detail and ability to handle multiple priorities.
Additional Job Details (if applicable)
Physical Requirements
* Standing Occasionally (3-33%)
* Walking Occasionally (3-33%)
* Sitting Constantly (67-100%)
* Lifting Occasionally (3-33%) 20lbs - 35lbs
* Carrying Occasionally (3-33%) 20lbs - 35lbs
* Pushing Rarely (Less than 2%)
* Pulling Rarely (Less than 2%)
* Climbing Rarely (Less than 2%)
* Balancing Occasionally (3-33%)
* Stooping Occasionally (3-33%)
* Kneeling Rarely (Less than 2%)
* Crouching Rarely (Less than 2%)
* Crawling Rarely (Less than 2%)
* Reaching Occasionally (3-33%)
* Gross Manipulation (Handling) Constantly (67-100%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
311 Service Road
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$69,596.80 - $101,202.40/Annual
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyCustomer Operations Manager
Operations manager job in Saint Paul, MN
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary for this position is $54,000/yr
What You'll Do:
* Responsible for daily customer operations and revenue generation for their assigned function
* Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
* Resolves customer issues, ensuring a positive customer experience
* Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
* Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
* Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
* Conducts performance evaluations that are timely and constructive, where applicable
* Participates in the recruiting process, as required
* Provides management with various updates and indicators as requested
* Remains current on all administrative duties according to company policy
What We're Looking For:
* 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
* High School Diploma required, Bachelor's Degree preferred
* Moderate proficiency in Microsoft Office Suite
* Ability to collaborate with internal and external stakeholders
* Flexible and adaptable; ability to work effectively in ambiguous situations
* Excellent verbal and written communication skills
* Ability to address and resolve customer service challenges
* Results driven, ability to make decisions and help solve problems
* Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
* Ability to drive process and organizational change
* Ability to influence
* Ability to motivate teams and keep a positive attitude in a fast-paced environment
* Ability to work under minimal supervision with a goal-oriented mindset
* Ability to see the big picture and leverage critical thinking and decision-making skills
* Excellent organization, time management, delegation, and prioritization skills.
* Courageous leadership and accountability
What You'll Get:
* Up to 40% off the base rate of any standard Hertz Rental
* Paid Time Off
* Medical, Dental & Vision plan options
* Retirement programs, including 401(k) employer matching
* Paid Parental Leave & Adoption Assistance
* Employee Assistance Program for employees & family
* Educational Reimbursement & Discounts
* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplySite Operations Manager
Operations manager job in Minneapolis, MN
Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.
When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact-across industries, countries, and careers.
From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work-on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.
This role is based in Minneapolis, MN and is a hybrid position that supports the customers' day-to-day printer fleet needs. This position works closely with customer's end user community and Lexmark resources to execute upon customer expectations. All candidates must be based within a commutable distance to Minneapolis.
The Site Operations Manager is the customer's first point of contact for all Lexmark inquiries or escalations.
A SOM works closely with the Lexmark Operations management team and Lexmark customers to support the day-to-day activities and support needs of customers.
ROLES AND RESPONSIBILITIES:
This role specifically encompasses the following duties:
Manage Client Services relationship and escalate issues as needed.
Manage device Installs, Moves, Adds, Changes (IMAC) and ensure accurate documentation.
Coordinate printer installs and manage configurations on devices in customer's Minneapolis offices.
Interface with Technical Operations to resolve issues.
Device inventory collection and analysis - identify current assets at each customer location.
Place manual orders for supplies as needed or as desired by customer.
Monitor inventory of printers, scanners, ports and supplies and work with customer to keep devices reporting in through Lexmark remote tools.
Monitor device utilization within customer environment.
Work closely with customer for moves and remodels and make recommendations based on printer utilization and optimization.
Provide required documentation and information for monthly operations reports and customer invoicing.
Conduct Train the Trainer and End User Training as necessary.
Manage cartridge recycling program.
Maintain end-user relationship to assure high level of customer satisfaction.
This role is NOT a People Manager role, but a Process driven role.
PERSONAL CHARACTERISTICS:
Must possess high customer service skills.
Individual must demonstrate clear business maturity, in appearance, focus, poise and alertness.
Self-motivated and comfortable working alone within a customer environment dealing day to day with customer end users.
Comfortable working with limited direct supervision.
Outgoing individual and well organized.
Demonstrated ability to perform in a highly multi-tasking environment.
Capable of moving equipment weighing up to 60 pounds with assistance from other team members when needed.
COMMUNICATION SKILLS:
Demonstrated ability to effectively communicate complex ideas in straightforward, concise fashion in both verbal and written format.
TEAM BUILDING:
Able to work effectively and cooperatively with customers, remote team members and managers.
Demonstrated understanding of the diversity of individuals they will work with and how they resolve conflict created by individual differences.
PROBLEM SOLVING:
Experience in interfacing with Customers and resolving customer problems.
Demonstrated ability to a systematic approach to problem solving through analysis of the problem and evaluation of alternative solutions.
Ability to analyze data sets to provide reporting or analyze issues and opportunities.
EDUCATION & TRAINING:
2-5 years of Operations/ Supervisory experience.
Associates degree or equivalent experience preferred.
Working knowledge of printer hardware, maintenance, network management, and output analysis is preferred.
Advanced MS Excel Skills (Vlookup / Pivots / Formulas).
Demonstrated ability to keep abreast of technology associated with computer and print environments.
#LI-JR1
How to Apply ?
Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!
We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression.
Global Privacy Notice
Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.
Auto-ApplyRegional Operations Manager
Operations manager job in Saint Paul, MN
Regional Operations Manager - PET/CT Full-time Exempt
For 45 years, Shared Medical Services has been building on our strong foundation with our team of 500 industry professionals who are deeply committed to our patients and customers. We have achieved long-lasting success through our commitment to innovation, delivering unmatched patient care, and our experienced and professional team. SMS continues to be a well-respected, trusted, and proven provider of specialized medical imaging solutions.
As an employee-owned company, YOU MATTER!
As a continually growing company, we are looking to add a Regional Operations Manager to assist in our Great Lakes - Twin Cities, MN region. In this role, you will be leading a strong team, promoting high-quality patient care while building lasting partnerships with our customers in the region. Become a difference maker in your community and join our Shared Medical Services ONETEAM!
Anticipated Schedule/Territory
Full time availability required to support regional operations
Flexibility required for frequent travel to sites in territory
Territory will cover the Twin Cities and surrounding area
Responsibilities:
Accountable for ensuring the highest level of quality and customer service through management of daily operations and supervision of team responsibilities.
Supervises and coaches Technologists, Medical Imaging Assistants and Drivers with respect to all required job duties.
Manages and oversees daily operations of all assigned scanners
Responds and resolves operational issues timely, including off hour emergencies.
Completes ROM observations and conducts team meetings with all staff as required.
Works toward the improvement and development of the network, the equipment and its people.
Assesses equipment performance and works with service vendors to ensure quality and maximize up time.
Maintains technical competency through continued education and participation in company sponsored training programs.
Ensures compliance with all applicable policies and guidelines. This includes, but is not limited to: Quality Assurance, Transportation/Safety, and Health/Safety.
Works with Regional VP and/or Director of Field Operations in handling staffing issues such as hiring, utilization, promotions, performance management, disciplinary actions and terminations.
Performs pro-active recruiting efforts to include; interviewing, attendance at various state and regional conferences, school presentations and job fairs.
Follows quality assurance guidelines and maintains patient confidentiality.
May perform additional duties such as Technologist, Medical Assistant and or Driver, as required.
Provides applications support as needed to ensure the exam quality of the customer is being met.
Qualifications:
Must be certified as a Nuclear Medicine Technologist (NMTCB or ARRT-N)
Must possess an active permit to practice where applicable.
Must possess valid driver s license with good driving record.
Previous management experience preferred
Benefits:
Medical, Dental and Vision Insurance
Retirement Plans: 401K and Employee Stock Ownership Program (ESOP)
Paid Vacation
Paid Holidays
Flexible Spending (Medical and Dependent Care)
Life and AD&D Insurances
Short and Long-term Disability Coverage
Company Vehicle
Company cell phone and laptop
CLEAN COMMITMENT: Shared Medical Services has standard practices for a clean mobile environment and infection control policies and procedures for all patients. EVERY PATIENT. EVERY DAY.
SHARED MEDICAL SERVICES
209 Limestone Pass
Cottage Grove, WI
An Employee Owned Company
Equal Opportunity/Affirmative Action Employer
Associate Director, Field Operations
Operations manager job in Minneapolis, MN
Title: Associate Director, Field Operations Responsible for different aspects of the day-to-day operations of Celcuity's field teams including Sales, Market Access, Marketing and Medical Affairs. Responsible for working with field team and external vendors to implement, maintain and provide support for CRM. Responsible for CRM analytics for internal stakeholders. Manages field enablement programs including credentialing, vehicle reimbursement and field sponsorships.
Responsibilities
* Work with external vendor, field team leadership, legal/compliance and IT to implement CRM.
* Work with vendor to develop training materials and assist in ongoing training to new field employees post launch.
* Responsible for developing ongoing CRM roadmap and working in partnership with stakeholders and vendor to implement periodic enhancements and changes to CRM as needed.
* Collaborate with Celcuity IT to implement help-desk support for CRM and other field technology and respond to CRM specific help desk requests as needed.
* Responsibility for developing and implementing call reporting to track sales force call activity
* Work with external vendors to integrate CRM with other business systems (i.e. promotional material ordering, speaker bureau, sunshine reporting etc.).
* Work with Associate Director Sales Analytics to pull through updates in customer targeting to CRM.
* Support marketing in pull-through of digital assets into CRM as required.
* Initiate relationship with field credentialing vendor, stand up credentialing office, and provide field support for the credentialing program.
* Responsible for standing up Celcuity's vehicle reimbursement program. Work with external vendor, field leadership, and Finance colleagues to develop program, document policies and roll out program to field employees.
* Develop training materials for vehicle program and perform training on a periodic basis as needed in addition to at launch.
* Responsible for working with RxVantage to stand up program as needed for Field Sales team.
* Partner with HR and Celcuity IT to develop a field onboarding process. Represent Sales Operations during onboarding and execute training on systems, policies and processes in coordination with Sales and Marketing Operations colleagues.
* Manage operational processes related to ongoing field territory alignments and ensure pull through to reporting and incentive compensation.
* Manage projects related to sales force sizing/balancing for all field teams. Ensure all systems and individuals have access to territory alignment and map deliverables.
* Manage process of ongoing alignment exceptions, primary address requests and apportionments. Ensure pull-through to reporting and incentive compensation.
* Develop system and process for field sponsorships and grants. Implement system, train team and own process in coordination with field leadership, Celcuity IT and finance.
Qualifications
* Bachelor's degree required
* 7+ years sales operations experience and significant experience partnering with a sales team
* Knowledge of sales incentive compensation concepts, workforce sizing, territory alignment and targeting
* Solid knowledge of Veeva CRM and experience with from scratch implementation as well as ongoing support
* Experience implementing and managing field enablement programs including fleet/reimbursement and credentialing
* Able to operate effectively independently with minimal supervision
* Effective communicator, both written and verbal, with the ability to build strong partnerships with cross functional partners
* Strong project management skills with the ability to complete a project from development to implementation
* Proficiency with Excel, Access, Word and PowerPoint.
* Ability to effectively communicate, collaborate and deliver an excellent work product in a fast-paced, and rapidly growing dynamic company
About Us
Celcuity is a clinical-stage, publicly traded biotechnology company seeking to extend the lives of cancer patients through the development of targeted therapies for the treatment of multiple solid tumor indications. The company was founded to develop a better way to treat the cellular drivers of tumor growth.
Our lead therapeutic candidate, gedatolisib, is an intravenously administered, potential first-in-class PI3K/AKT/mTOR (PAM) pathway inhibitor. Its mechanism of action and pharmacokinetic properties are highly differentiated from other currently approved and investigational therapies that target PI3K or mTOR alone or together. Gedatolisib phase 3 clinical development programs are focused on the treatment of patients with HR+/HER2- ABC in the 1L and 2L settings. A Phase 1b/2 clinical trial evaluating gedatolisib in combination with darolutamide in patients with metastatic castration resistant prostate cancer, is on-going.
Celcuity Is An Equal-Opportunity Employer
Celcuity is committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are competitive. For this role, the anticipated base pay range is $147,000-$200,000 DOE. The exact base pay offered for this role will depend on various factors, including but not limited to the candidate's geography, qualifications, skills, and experience.
The successful candidate will be eligible for an annual performance incentive bonus and a new hire equity package. Celcuity also offers various benefits offerings, including, but not limited to, medical, dental, vision insurance, 401(k) match, PTO, and paid holidays.
Notice To Recruiters/Staffing Agencies
Recruiters and staffing agencies should not contact Celcuity through this page. All recruitment vendors (search firms, recruitment agencies, and staffing companies) are prohibited from contacting our hiring manager(s), executive team members, or employees directly.
We require that all recruiters and staffing agencies have a fully executed, formal written agreement on file.
Celcuity's receipt or acceptance of an unsolicited resume submitted by a vendor organization to this website or employee does not constitute an actual or implied contract between Celcuity and such organization and will be considered unsolicited. Celcuity will not be responsible for related fees.
Operations Director
Operations manager job in Minneapolis, MN
Job Description
REPORTS TO: Regional Vice President
BACKGROUND:
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in
communities that are undergoing comprehensive physical revitalization.
Founded in 1978, USI is a leader in community development, supporting about 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.
JOB SUMMARY:
The Operations Director, a senior management position, will lead staff with a results-oriented approach, leveraging USI's data tracking performance system to drive strategies and recommendations through an equity lens. This role involves overseeing multiple locations or regions within the non-profit organization, developing and directing strategies to ensure family stability and success. The Director will manage neighborhood transformation initiatives in USI communities, focusing on workforce development, housing stability, health, education, and equity. Emphasizing data analysis, the Director will collaborate with other Managers and implement effective strategies that improve resident outcomes and enhance the self-sufficiency of low-income residents through innovative human capital building programs.
JOB RESPONSIBILITES:
Develop and implement results-driven Action Plans for USI programs, based on needs assessments and evidence-based practices.
Supervise site leadership, including Project Managers and senior case managers, ensuring effective program execution.
Monitor and report program outcomes, ensuring compliance with grant guidelines and meeting objectives.
Build and maintain relationships with key partners, agencies, funders, and service providers to support human capital outcomes.
Collaborate with businesses, educational institutions, and philanthropies to strengthen community support.
Lead capacity-building efforts to enhance local partners' abilities in Missouri, Illinois, Louisiana , New Jersey, Ohio, and Pennsylvania housing communities.
Identify funding opportunities, support resource development, and assist with grant writing.
Manage project contracts and budgets, reporting expenditures to the Finance Manager.
Provide leadership and mentorship to regional managers and staff, including hiring, training, and performance management.
Develop and execute regional strategies aligned with the organization's mission, including goal setting, action plans, and budget management.
Oversee regional program delivery, ensuring desired outcomes are achieved.
Track and report on regional performance, using data for improvements and impact.
Conduct performance reviews of site Project Managers, providing counseling and ensuring timely program development and reporting.
Collaborate on annual budget development, identifying costs and providing budgetary guidance.
Support the Executive Team with additional projects as needed.
Promote and support the growth of the USI CDFI client base.
QUALIFICATIONS:
Master's degree in Social Work, Urban Affairs, Urban Planning, Public Administration, or related field.
At least five years of progressive experience in the nonprofit or human services sector, managing projects, partnerships, contracts, and supervising teams.
Excellent oral and written communication skills; effective with diverse stakeholders, from residents to executives. Must provide a persuasive writing sample.
Ability to set vision, lead, and empower teams, and facilitate group processes.
Skilled in analyzing and interpreting socioeconomic data for resident-driven, data-driven program design.
Strong adaptive skills; excels in fast-paced, diverse environments.
Passion for community building and ability to inspire others.
Experience in community organizing and board development.
Ability to maintain confidentiality.
Flexibility to attend evening and weekend events; occasional travel required.
Proficient in Microsoft Office (Word, Excel, PowerPoint, desktop publishing) and real-time client tracking databases.
Urban Strategies, Inc. is an Equal Employment Opportunity Employer
Regional Director of Operations
Operations manager job in Hopkins, MN
Health Dimensions Group (HDG), with headquarters in Minneapolis, Minnesota, is a privately held entity that was formed in 2000. Our roots are deeply set within acute and senior care and our leadership has served a diverse group of clients for more than 20 years. As one of the nation's thought leaders, HDG offers expertise in consulting and management services to post-acute, long-term care, and senior living providers, as well as hospitals and health systems across the nation. HDG's experience includes work with clients in all 50 states.
As one of the nation's thought leaders, HDG offers expertise in consulting and management services to post-acute, long-term care, and senior living providers, as well as hospitals and health systems across the nation. HDG's experience includes work with clients in all 50 states.
This search is for a HDG for a seasoned Regional Director of Operations
POSITION SUMMARY: To provide regional oversight, leadership, management and administration of skilled nursing, assisted living, and independent living communities both owned and managed by Health Dimensions Group (HDG).
Job Description
ESSENTIAL Duties and Responsibilities
• Provide leadership in support of the company's core values, as well as the development of effective community leadership and collaborative relationships with the corporate office
• Maintain a corporate culture of accountability, teamwork, trust, communication, enthusiasm and collaboration
• Visit the company's managed communities on a routine basis
• Implement strategies to achieve goals as established in the annual operating plan
− Develop, implement and monitor the annual operating budget within company fiscal guidelines
− Assure adherence to corporate financial policies/procedures to achieve positive operating margins
• Take part in the Board meetings of managed communities as needed
• Provide financial analysis and a summary of performance to the Executive Vice President of Operations on a regular and trended basis
• In partnership with Operations Leadership Team (OLT), provide direction for successful operations to include, but not be limited to:
− Census/revenue management
− Expense management
− Sales and marketing management
− Safety management
− Clinical management
− Regulatory management
− People and Labor Management
• Maintain current knowledge of projected trends in senior service areas
− Ensure appropriate planning, development, and implementation of new and existing services to meet market needs
• Identify and evaluate opportunities for program growth/acquisition consistent with strategic goals
− Develop and oversee business plan implementation for new initiatives
• Maintain current knowledge of, and assure implementation of all rules, regulations, and standards governing accreditation, licensing, and service provisions
• Design and ensure implementation of policies and systems to minimize corporate liability
• Participate in the performance management program
− Assure corrective action for operational, fiscal or personnel performance falling below the established quality and efficiency standards
• Develop and coordinate systems for inter-relationships and interdependence of assigned communities
Develop and maintain professional relationships and memberships as appropriate for advancing service areas
Qualifications
REQUIRED KNOWLEDGE, SKILLS, ABILITIES, AND EXPERIENCE
• Bachelor's degree in healthcare, business or related field
• Previous multi-community management experience
• 5 years of experience in leadership roles within a combination of SNF, assisted living and/or senior housing communities
• Travel up to 80%; travel includes both day and overnight travel
Additional Information
All your information will be kept confidential according to EEO guidelines.