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Sr. Operations Manager
Amazon 4.7
Operations manager job in Baltimore, MD
Our Sr. OperationsManagers responsible for all budgetary, people development and operations objectives. The Sr. OperationsManagers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
- Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. OperationsManagers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic Qualifications
- A completed Bachelor's Degree from an accredited university
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Experience with performance metrics and process improvement and Lean techniques
- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
- Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
Preferred Qualifications
- Degree in Engineering, Operations or related field and MBA preferred
- Experience with a contingent workforce during peak seasons
- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$121.5k-200.9k yearly 2d ago
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SPSS Senior Operations Manager
Applied Research Associates, Inc. 4.3
Operations manager job in Washington, DC
The Mission Concepts and Capabilities (MCC) Division of Applied Research Associates, Inc. (ARA) is seeking to contingently hire a motivated, energetic, and experienced SPSS Senior OperationsManager to support the Office of the Under Secretary of War for Research and Engineering (OUSW(R&E)) under the Specialized Program Support Services (SPSS) contract. The successful candidate will support OUSW(R&E) in its oversight of science and technology to solve current and future technological challenges for the Department of War (DoW). This on-site position is in the National Capital Region.
This position will support the Assistant Secretary of War for Research & Engineering (OASW(R&E)) Business Operations Office. OASW(RE) serves as the primary advisor to DoW leadership on all matters pertaining to the Department's R&E enterprise, technology development and transition, developmental prototyping, experimentation, and administration of testing ranges and activities. USW(R&E) has the lead responsibility within the Department for synchronizing Science & Technology (S&T) efforts across the DoW, the Joint Staff, and the Services. R&E serves as the Chief Technology Officer (CTO) of the Department and is tasked with the imperative mission of ensuring continuous advancement of technology and innovation within the DoW enterprise. The Senior OperationsManager will oversee and manage the daily operations, focusing on improving overall performance and achieving strategic goals.
This position is contingent upon winning the SPSS contract, customer acceptance of the successful candidate's resume, and security clearance verification. We expect contract award in late 2025 or early 2026.
Essential Functions:
Analyze existing operational workflows, identify areas for improvement, and recommend strategies to enhance efficiency and productivity
Develop and implement quality assurance programs, monitor product or service quality, and ensure adherence to established standards
Provide guidance, training, and performance feedback to enhance team effectiveness and engagement
Contribute to the development and execution of long-term operational strategies aligned with broader OUSW(R&E) goals
Establish key performance indicators (KPIs) to track operational performance, analyze data, and generate reports for senior management
Identify potential operational risks, develop mitigation strategies, and ensure business continuity
Ensure operations comply with relevant laws, regulations, industry standards, and internal policies
Required Qualifications:
Bachelor's degree in a relevant discipline from an accredited college or university in a management or technical discipline
Seven (7) years of operationsmanager experience
Top Secret security clearance with SCI eligibility
Ability to execute effectively in DoD staff environment, and communicate effectively to audience across functional disciplines, and at senior levels of Government
Preferred Qualifications:
Ten+ (10+) years of relevant Program or Project Management experience
Master's degree in a technical or management discipline from an accredited college or university
Strong technical foundation with the ability to grasp diverse DoW technologies and communicate effectively with stakeholders
Experience working with task management software systems such as CATMS or the Task Management Tool (TMT)
Recent OASW(R&E) experience as Government employee or contractor
COMPANY INFORMATION:
Applied Research Associates, Inc. is an employee-owned international research and engineering company recognized for providing technically superior solutions to complex and challenging problems in the physical sciences. The company, founded in Albuquerque, NM, in 1979, currently employs over 2000 professionals. ARA offices throughout the United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement. The corporation also provides sophisticated technical products for environmental site characterization, pavement analysis, and robotics.
At ARA, employees are our greatest assets. The corporation realizes that employee ownership fosters greater creativity and initiative along with higher performance and customer satisfaction levels. ARA gives its employees the tools, training, and opportunities to take more active roles as owners. The culture is challenging; innovation and experimentation are the norm. Employees are eligible for contributions which not only add to the company's success, but also their own through the Employee Stock Ownership Plan (ESOP). The motto, "Engineering and Science for Fun and Profit" sums up the ARA experience. For additional information and an opportunity to join this unique workplace, please visit our website at ************
Please apply at ******************* for the SPSS Senior OperationsManager position.
$118k-154k yearly est. 2d ago
Director of Operations
Renova One
Operations manager job in Hyattsville, MD
Company Overview: Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value.
Position Summary: The Director of Operations is responsible for overseeing the location P&L including daily operations, driving efficiency, and ensuring the seamless execution of company initiatives at their designated location. This role requires a strong leader who can manage teams, optimize processes, and maintain financial and operational goals. The Director of Operations will work closely with regional leadership and key stakeholders to enhance business performance and ensure exceptional service delivery.
Responsibilities & Duties:
Manage day-to-day operations to ensure efficiency, quality, and compliance with company standards
Identify and implement improvements to workflows, resource allocation, and operational procedures
Oversee budgets, control costs, and analyze financial performance to ensure profitability
Lead, mentor, and develop managers and employees, fostering a culture of accountability and excellence
Track KPIs and operational metrics, providing regular reports and recommendations to executive leadership
Maintain strong relationships with customers, suppliers, and external partners to support operational success
Ensure adherence to industry regulations, company policies, and workplace safety standards
Assist in developing and executing operational strategies to drive company growth and efficiency
Address and resolve operational challenges to maintain smooth business functions
Qualifications:
At least 5 years of leadership experience in operationsmanagement, preferably in flooring, construction, restoration, or a related industry
Strong background in process improvement, budgeting, and team leadership
Proficiency in Microsoft Office Suite and operationalmanagement software
Excellent analytical, decision-making, and problem-solving skills
Strong communication and interpersonal skills to work effectively with teams and stakeholders
Other:
All offers of employment are contingent upon a drug panel and a background check
Valid Driver's License is required
Your information will be kept confidential according to EEO guidelines
$74k-127k yearly est. 3d ago
Senior Vice President, Operations | Multifamily
Avenue5 3.9
Operations manager job in Washington, DC
Avenue5 is growing, and we are in search of a senior vice president, operations to join our dynamic team of Fivers!
About Us
We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:
Listen to our associates, recognize them, and give them room to grow
Invest in our associates to help them become the best version of themselves
Approach every important decision with our associates in mind
Celebrate our associates' successes and encourage them to raise the bar even higher
Summary of Responsibilities
The senior vice president, operations is responsible for oversight of the property and corporate regional operations of a large region or multiple regions. This position creates strategy for growth at all properties within the assigned region(s). Additionally, the senior vice president, operations leads strategic plans and quarterly and annual business reviews with the clients to maintain a strong business partnership. This role also creates analysis of client's results and performance to target where Avenue5 products and services are most valuable to the client.
Primary Responsibilities and Objectives
Provide leadership and direction to regional leaders, corporate and property associates and assist with any associate, payroll, accounting, information systems, legal, and risk management issues
Lead the annual budget, business planning, variance reporting and reforecasting processes through the year for corporate departments and properties
Understand the client and company's business objectives to ensure maximization of client accounts
Serve as a member of the Avenue5 corporate senior leadership team and strategic business partner responsible for revenue growth to existing and large complex clients and partners in the region
Participate in setting long and short-term objectives for the company including strategic plans for operations and personnel
Run corporate regional offices to ensure outstanding staff members are hired, maximum utilization of personnel and effective use of resources
Monitor resident satisfaction and retention and other key performance indicators
Arbitrate and resolve escalated issues
Understand the market landscape including pricing trends, competitor strengths and weaknesses, client requirements, new and emerging trends, and real estate management strategies
Establish, implement, and manage strategic plans for the pursuit of new business
Responsible to achieve growth and operational KPIs for named portfolio clients as well as corporate regional departments
Serve as the strategic leader for all aspects of the relationship with the client including communications, planning, education, problem resolution, and others
Provide subject matter expertise to clients to ensure product utilization is optimal
Maintain an expert knowledge of features, functionality, and benefits for all Avenue5 products and services
Oversee presentations for quarterly business reviews and strategic plans
Assess revenue and profit potential for all properties for portfolio clients
Participate in special company and industry events and conferences to support client development
Manage RFP and RFI responses. Work with the business development team to ensure successful presentations and achievement of new business targets.
Lead quarterly and annual business reviews with clients and other client meetings as requested
Collaborate with internal Avenue5 leaders, teams, and associates
Visit properties and regional offices on a regular basis
Education and Experience
High school diploma is required. Bachelor's degree is preferred.
A minimum of ten years of experience in the third-party property management industry is required
A minimum of five years of experience successfully managing multiple properties
CPM certification is preferred.
Skills and Requirements
Demonstrated experience in managing, expanding, and developing relationships with clients at a senior level
Demonstrated strength is recruiting, hiring, developing, and growing top talent
Strong understanding of property management industry trends, issues, and emerging technology
Track record of accomplishments and high-impact results
Outstanding communication and presentation skills including public speaking
Ability to understand financial statements, such as profit and loss statements, general ledgers, and budgets, etc.
Participation in industry groups is preferred
Demonstrated ability to prioritize and allocate resources in a dynamic, execution-oriented manner
Strong organization skills, detail orientation, initiative, decision making, and sense of urgency
Ability to work at both the strategic and tactical levels
Ability to frequently travel including overnight
Scheduling
* Required to maintain a regular schedule which may also require working outside of regular schedule, weekends, and non-traditional holidays
* Ability to travel (including overnight) up to 50%
Diversity
Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
$174k-287k yearly est. 2d ago
Operations Manager | Full-Time | CFG Bank Arena
AEG 4.6
Operations manager job in Baltimore, MD
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The OperationsManager reports directly to the Director of Operations. The OperationsManager will direct, supervise, and schedule aspects of operations including operations crew and housekeeping while maintaining ADA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.
This role pays an annual salary of $75,000-$85,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until April 17, 2026.
Responsibilities
Essential Duties & Responsibilities:
Oversee operating procedures that conform to corporate standards, customized to the specific needs of the facility, and consistent with the goals and objectives of the client, facility, and corporation.
Plans and coordinates a variety of facility set-ups including concerts, family shows, sporting events, ice events, trade shows, conference, and banquet configurations.
Oversee housekeeping contractor in all phases, including scheduling, detail projects, etc.
Assist Director of Operations with facility maintenance program (CMMS).
Manage subordinate supervisors who oversee employees on the changeover team.
Develop and maintain working relationships with all departments, clients, employees, and guests.
Ensure operational activities remain on time and within a defined budget, including recommendations for annual capital budget for long-range repairs and improvements to the facility.
Oversee hiring, scheduling, payroll and training for all changeover employees.
Investigate, analyze, and resolve operational problems and complaints. Conduct periodic staff meetings to discuss procedures, problems, and enhancements.
Rotate with other facility personnel to function as Manager on Duty (MOD), who maintains total responsibility and authority over all clients, staff personnel, patrons, security, and safety in assigned buildings. Ensure contractual agreements are met and clients' event requirements and changes are made in a timely fashion.
Act as liaison between clients and facility contractors as needed.
Inspect conversions, construction, and installation progress to ensure conformance to established specifications.
Oversee materials and inventory management.
Know and guarantee all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed.
Other duties as assigned.
Qualifications
Required Experience & Qualifications:
Bachelor's degree from an accredited four-year college or university, and three (3+) years related experience in the public assembly industry (stadiums, arenas, and/or convention centers).
Minimum of 3-5 years' experience managing and training a team.
Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service.
Highly trained in conflict management and business negotiation processes.
Strong budget development and oversight skills.
Proficient in all Microsoft Office skills, including Word, Excel, PowerPoint, Outlook, etc.
Ability to create and manage a collaborative and diverse workforce.
Strong verbal and written communication skills, with an expert ability to present and
communicate new ideas and concepts.
Must be adaptable with the ability to work under pressure to meet deadlines.
Ability to work non-traditional hours including nights, weekends, and holidays.
Be licensed and insured to operate a motor vehicle in the United States.
Preferred Qualifications
Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines and/or Zamboni.
Possess a demonstrated knowledge of ice making and maintaining principles.
Ability to read and comprehend blueprints, drawings, and other related materials.
Working Conditions:
Minimal Travel (
Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.
Working from various heights.
Extensive time spent with moderate to loud noises.
Frequent bending, lifting 75 pounds, sitting, exposure to multiple external elements, extensive walking through the building.
$75k-85k yearly 7d ago
Director of Operations
Boundary Stone Partners
Operations manager job in Washington, DC
The Director of Operations will be a key partner to the leadership team. The role is responsible for all aspects of the firm's human resources and office management functions, works closely with the Director of Finance, and contributes to the leadership's strategic initiatives. This individual will work closely with the managing partners to optimize processes and controls to improve operational efficiencies, optimize profitability, support cash flow operations, and support the firm's growth strategy through real-time, data-driven decision making. The role requires sound judgment, discretion, and confidentiality.
The Director of Operations will be based in Boundary Stone's Washington, DC office.
Key Responsibilities
Human Resources
Responsible for all HR systems and processes including but not limited to: payroll, benefits, onboarding and offboarding, employee contracts, and compensation letters.
Facilitate and broaden BSP best practices related to managing the office and people. This includes processes related to the HR/payroll calendar, onboarding, offboarding, benefits, talent development, and hiring.
Manage performance review and talent development processes.
Plan and execute compliance and team trainings.
Provide timely and actionable insights on team operations, trends, and key metrics.
Advise the managing partners to support operational decision-making across the organization.
Other duties as assigned.
Firm Operations & Process Improvement
Support firm business development processes by communicating team assignments and updating the staff tracker. Meet with team leads on a regular basis to build a partnership for all things HR and to update and monitor employee capacity.
In close coordination with the Director of Finance, ensure timely invoicing, payment, and management of accounts receivables and accounts payable, providing timely updates on any delays or other issues.
Track, analyze, and provide recommendations to improve profitability at the firm, practice group, and client level.
Ensure compliance with payroll-related tax regulations, overseeing necessary filings and reporting requirements.
Assist with tax planning strategies and documentation required by regulatory bodies.
Support for Strategic Initiatives and Cross-Functional Collaboration
As needed, contribute to strategic initiatives that support business growth.
Serve as the point of contact for Boundary Stone employees, building management, and outside brokers for HR related services.
Work closely with the managing partners and finance team to align HR planning with broader business strategies.
$90k-156k yearly est. 4d ago
Center Manager in Training - Relocation Required
Biolife Plasma Services 4.0
Operations manager job in Baltimore, MD
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Senior OperationsManagement Trainee (Senior OMT)**
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
_Equal Employment Opportunity_
Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior OperationsManagement Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center OperationsManager role, you'll relocate to one of BioLife's locations.
**Our growth is your bright future.**
Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference.
**_A typical day for you may include:_**
+ **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities.
+ **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees.
+ **Career Advancement:** Work towards obtaining a Plasma Center OperationsManager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers.
+ **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management.
+ **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production.
+ **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend.
**REQUIRED QUALIFICATIONS:**
+ Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to.
+ 3-5 years of experience leading medium to large teams (20+ direct reports)
+ Up to 90-100% travel during the Trainee Program
+ Ability to walk and/or stand for the entire work shift
+ Willingness to travel and work at various BioLife locations across the country
+ Ability to work evenings, weekends, and holidays
+ Have a valid driver's license for the entire duration of the program
+ Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
+ Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
+ Fine motor coordination, depth perception, and ability to hear equipment from a distance
+ Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
**PREFERRED QUALIFICATIONS:**
+ Associates or Bachelor's Degree
+ Experience working with SOPs, GDP, GMP, CLIA, and the FDA
+ Experience working in a highly regulated or high-volume retail environment
+ Excellent interpersonal, organizational, technical, and leadership skills
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
_Equal Employment Opportunity_
\#LI-Remote
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - MD - Virtual
**U.S. Base Salary Range:**
$80,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - MD - VirtualUSA - MD - Baltimore - West, USA - MD - Forestville, USA - MD - Riverdale Park, USA - MD - Salisbury
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
$80k-110k yearly 4d ago
Senior Manager Finance Operations
Transurban
Operations manager job in Alexandria, VA
requires being onsite at our Alexandria office 3 days a week.
Summary of the role:
The Senior Manager, Revenue Operations will lead end‑to‑end revenue operations across invoicing, collections, enforcement, and vendor management to ensure strong financial outcomes while delivering an exceptional customer experience. This role is ideal for an experienced operations leader (7+ years) who has managed high‑volume, process‑driven environments and partnered closely with outsourced vendors and cross‑functional teams. You'll have a direct impact by driving revenue recovery strategies, improving operational efficiency, overseeing platform upgrades, and ensuring compliance with performance KPIs. In our flat organizational structure, you'll have direct exposure to senior leadership and meaningful opportunities to apply and grow your strategic skill set, all while being supported by the scale and resources of a global organization.
Transurban:
Working at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day. We create transportation solutions-building and operating safer, smarter, and more sustainable roads-to solve pressing transport challenges.
About the role:
We're seeking a Senior Manager Revenue Operations to lead efforts that ensure a positive customer experience. This role partners with vendors and works closely with customers to provide clear communication and effective solutions, while also ensuring revenue collections are optimized for the business.
You'll join an innovative team, who focuses on delivering customer value through a revenue management strategy that maximizes recovery, minimizes cost and leakage, and balances these goals with an exceptional customer experience.
As our Senior Manager Revenue Operations, you'll contribute to lasting and positive changes that shape the future of our cities and communities. It's meaningful, challenging and exciting work.
Day-to-day, you will:
Lead end-to-end revenue operations across invoicing, collections, enforcement, and court processes, ensuring compliance with concession deed Key Performance Indicators (KPIs) and seamless hand-offs between teams and vendors.
Develop and execute revenue recovery strategies that balance cost, risk, and customer experience; manage vendor readiness during system transitions and new asset onboarding.
Drive operational efficiency and cost management, reducing leakage and rework while optimizing contract performance and vendor relationships.
Oversee commercial performance and reporting, including dashboards, variance analysis, and risk heatmaps for internal and external stakeholders.
Act as business owner for revenue platform upgrades, defining requirements, acceptance criteria, and ensuring smooth cutovers with no revenue leakage.
Provide leadership and team development, including coaching, performance management, and building a high-performing team aligned with strategic goals.
This role will suit someone with a curious mind and transferable skills and experiences, including:
7+ years experience operations teams in fast-paced, high-volume environments, such as customer operations, billing, claims, logistics, shared services, financial operations, or service center management.
Demonstrated success managing outsourced vendors or cross‑functional partners, including monitoring performance, improving hand-offs, and ensuring quality and compliance.
Experience overseeing process-heavy customer transactions, ideally in digital self-service channels, call centers, billing systems, payment operations, or service platforms.
Inspirational leadership skills with a track record of building strong teams, developing talent, and driving results in fast-paced environments.
Project management expertise, including managing complex initiatives with consultants, vendors, and cross-functional teams.
Exceptional communication and relationship-building abilities to influence stakeholders and thrive in complex, dynamic environments.
Analytical mindset with strong business analysis, problem-solving skills, and the ability to turn insights into action.
If you meet some of these requirements, but not all, we encourage you to submit your application.
We are open to considering candidates who either reside in the DMV (DC, Maryland, Virginia) area, are within a reasonable commuting distance to Tysons Corner and Alexandria, VA and/or are willing to relocate at their own expense. Candidates who reside in the DMV area will be prioritized.
With a career at Transurban, you'll enjoy a range of benefits, including:
A competitive salary and comprehensive benefits package including medical, dental, life, STD and LTD insurance and retirement plan.
A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year.
16 weeks paid parental leave (regardless of gender or carer status).
Learning and development opportunities to support your career interests.
Health and wellbeing support-access to Headspace, Ginger, wellness facilities, and more.
Social activities, community give-back programs and paid volunteer days.
At Transurban, we are committed to equal employment opportunity and providing a work environment that is free from discriminatory practices. We will not discriminate against employees or applicants for employment on any legally recognized basis ["protected class"] including, but not limited to: race, religion, color, national origin, ancestry, citizenship or immigration status, sex, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth or related medical conditions, veteran or military status (including status as a U.S. uniformed services member or reservist, or as a spouse, child, or qualifying dependent of a service member), or any other category protected by federal, state, or local law.
$106k-151k yearly est. 4d ago
Director, Workgroup Operations
American Hotel & Lodging Association 3.7
Operations manager job in Washington, DC
HTNG is AHLA's technology arm, and workgroups are an important driver of member value. Workgroups are formed to solve a specific problem or adapt new technologies to the hospitality industry. Workgroup deliverables include - technical specifications, best practices, white papers, buyer's guides, and webinars.
This position is key to workgroup development, management, coordination, and facilitation, ensuring alignment with organizational objectives and effective project execution across diverse teams. Key responsibilities include providing leadership and guidance to workgroup leaders and members, managing multiple projects concurrently, and promoting a culture of collaboration and excellence. The Director leverages advanced project management skills, strong leadership capabilities, and effective communication to drive successful outcomes.
Responsibilities:
Workgroup and Project Management: Oversee the operation of multiple workgroups, ensuring that they are properly resourced, organized, and functioning effectively. Provide guidance and support to workgroup leaders and members to help them achieve their goals and deliverables in a timely manner and in accordance with quality standards. Monitor project milestones, risks, and dependencies to mitigate issues and drive successful outcomes.
Documentation and Technical Standards: Lead the development and maintenance of documentation for workgroup initiatives, including technical standards, guidelines, and best practices. Ensure documentation is clear, accessible, and regularly updated to support consistent application across teams. Establish and promote technical standards to guide workgroup activities, ensuring alignment with organizational goals and industry best practices. Encourage knowledge sharing and transparency within and across workgroups to foster continuous learning.
Leadership and Mentorship: Provide strong leadership and mentorship to workgroup leaders, helping them develop their skills, build cohesive teams, and drive successful outcomes. Foster a culture of accountability, excellence, and continuous improvement within the workgroups.
Facilitation and Collaboration: Facilitate virtual and in-person meetings and collaborative sessions among workgroup members to drive progress on key initiatives, resolve conflicts, and make informed decisions. Promote open communication, active participation, and consensus-building across diverse teams. To ensure inclusion of global members, solicit feedback from interested parties offline if they are unable to join calls due to time zone differences.
Stakeholder Engagement: Engage with internal and external stakeholders to understand their needs, priorities, and expectations related to workgroup initiatives. Build strong relationships, manage expectations, and ensure alignment between workgroup activities and organizational objectives.
Performance Monitoring and Reporting: Establish performance metrics and key performance indicators (KPIs) to monitor the effectiveness and impact of workgroup activities. Prepare regular updates and presentations to communicate progress, achievements, and challenges to senior leadership and other stakeholders.
Conference Programming and Execution: Assist the VP HTNG Operations and colleagues with the planning, programming, and execution of AHLA events, particularly the HTNG international conferences. Participate as a speaker and panel moderator as needed.
Continuous Improvement: Drive a culture of continuous improvement within the workgroups, encouraging innovation, experimentation, and learning from both successes and failures. Identify opportunities to streamline processes, enhance collaboration, and optimize outcomes.
Requirements
Skills and Attributes:
Strong understanding of hotel operations and technology stack that enables it.
Proficiency in hotel network infrastructure, Wi-Fi, telecommunications, device management or software and integrations, including XML/JSON, object modeling, online documentation is a plus.
Experience with technical aspects of projects, updating best practices, and facilitating communication with technical teams. Strong analytical and problem-solving skills, with the ability to analyze complex issues, identify root causes, and develop effective solutions.
Strong interpersonal and communication skills, with the ability to build relationships, influence others, and facilitate productive discussions and decision-making.
Strong leadership and team management skills, with the ability to motivate and inspire teams to achieve excellence.
Strategic thinking and problem-solving abilities, with a focus on driving innovation and continuous improvement.
Adaptability to navigate complex challenges and comfort with ambiguity
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Other:
Hybrid / In-office position based in Washington, D.C.
Moderate domestic and international travel is required.
Target salary range for this position is between $110,000 - $130,000 annually
Benefits
AHLA is an equal opportunity employer. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$110k-130k yearly 2d ago
District Manager
Winebow Group 4.4
Operations manager job in Washington, DC
District of Columbia 455 Massachusetts Ave NW Washington, DC 20001, USA
At Winebow, we are strongly committed to creating an environment that fosters diversity, equity, and inclusion. We are intentional in our efforts to ensure that every employee has a sense of value and opportunity in our company, and we work tirelessly to promote a culture of inclusion where our team feels safe, respected, and valued. We want our Winebow family to feel at home and to be empowered to bring their best selves forward.
We seek talent from all backgrounds to join our organization and are dedicated to achieving a diverse workforce in all aspects of employment including but not limited to recruiting, hiring, promotion, training, benefits, wage and salary equity.
Essential Functions
Develops an effective marketing and sales strategic plan in order to maximize wine and spirits distribution within an established or growing customer base.
Analyzes current markets identifying strengths, weaknesses, opportunities and threats.
Works in the market with sales consultants; provides suggestions and strategies to increase business.
Analyze reports on a daily, weekly and monthly basis to identify potential growth areas, capture market share, identify trends, monitor depletions, and make recommendations to sales consultants or the VP/GM.
Ensures sales consultants are completing, adhering and referring to all necessary educational programs, materials, and other sales training.
Conducts tastings, attends dinners and participates in trade shows as necessary.
Works, when necessary, with the accounting department to resolve any billing issues within their designated territory.
Responsible for staffing, staff planning, conducting performance appraisals on direct reports, budgeting, ensuring compliance with training requirements, developing direct reports and controlling expenditures.
Arrives to work, meetings, appointments and other work-related functions on time and as scheduled.
Meets agreed upon goals and objectives effectively and in a timely manner.
Other Functions
Follows all safety policies and procedures; communicate hazards and/or suggest improvements to Manager.
Acts as a backup for sales consultants in their absence.
Other duties as assigned
Working Conditions
Field sales, significant travel by automobile. Travel by airplane/train and overnight stays may be required.
Equipment/Machinery Used
Automobile, telephone, copier, computer (or tablet), fax machine, calculator
Physical Requirements
Lifting up to 45lbs, bending, sitting, carrying, standing, manual dexterity, reaching, visual acuity, driving
High School Diploma or GED; Additional education strongly preferred.
Valid Driver's License.
Five years of field sales/marketing experience in the fine wine industry.
Three years of territory management, including personnel supervision.
Must have proven, amiable, and active relationships with top customers throughout the local region.
Computer literacy with a focus on MS Office, Excel, and PowerPoint.
Demonstrated effective and efficient written and oral communication
Excellent people skills, and management skills
Excellent interpersonal relationship skills
Superior follow through and the ability to handle multiple tasks with limited supervision.
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$131k-204k yearly est. 4d ago
Executive Correspondence Manager
Bizfirst LLC
Operations manager job in Washington, DC
Job Title: Executive Correspondence Manager Organization: Office of the Under Secretary of Defense (Comptroller/Chief Financial Officer) - OUSD(C) About the Role BizFirst is seeking a highly organized and detail-oriented Correspondence Manager to support the Office of the Under Secretary of Defense (Comptroller/Chief Financial Officer) [OUSD(C)] at the Pentagon. This role provides critical executive services support to ensure timely, accurate, and compliant processing of high-level correspondence and taskers from across the Department of Defense, OSD Components, Military Departments, and Defense Agencies.
Key Responsibilities
Process incoming correspondence through the Correspondence and Task Management System (CATMS), including flash coordination actions, and route appropriately within OUSD(C), DFAS, and DCAA.
Manage and track Congressional, Stoplight, FOIA, and Issuances taskers, ensuring visibility and timely resolution.
Monitor Executive Services (ES) classified and unclassified distribution mailboxes, delegating actions to the proper offices.
Conduct follow-ups with OSD and DoD components to resolve assignment conflicts, manage extension requests, and provide real-time task status updates.
Reprioritize time-sensitive flash coordination actions as needed with leadership offices.
Maintain telephonic communications, including answering calls, taking messages, and directing inquiries to the proper staff.
Maintain both electronic and hard-copy records in accordance with Records Management directives.
Conduct daily standup meetings with ES government staff, providing updates and recommendations on operational priorities.
Support Comptroller directorates in managing CATMS taskers, with emphasis on late or overdue actions.
Participate in OUSD(C) weekly CATMS reviews, providing guidance on classified and unclassified actions (NIPR/SIPR).
Assist in managing FOIA and Issuances actions, including status updates and reporting.
Assist Action Officers with congressional correspondence, GAO reports, and senior DoD leadership packages.
Required Qualifications
Active Secret Clearance
Bachelor's degree (or equivalent experience)
Experience with correspondence management and federal task management systems (CATMS strongly preferred)
Demonstrated ability to manage sensitive and classified correspondence in a high-tempo environment
Strong organizational, communication, and follow-up skills
Ability to work onsite at the Pentagon and collaborate with senior leaders, action officers, and executive staff.
Location: onsite ability 2-3 days a week (Arlington)
Preferred Qualifications
Prior experience supporting OSD-level organizations or senior DoD leadership offices
Knowledge of DoD correspondence, tasker management, and records management policies
Experience with Congressional, FOIA, or GAO reporting processes
Benefits Include
Family Health, Dental, and Vision (54% cost covered for the entire family)
Flexible Spending Account
Bonuses for lifetime events (e.g., marriage, childbirth) and overutilization on T&M contracts
Profit-sharing on work brought into the company
Unlimited Leave with approval
$1,000 annual training budget
401(k) with 100% employer match on the first 4% invested
$79k-127k yearly est. 2d ago
Hotel Manager
The Crescent Hotels Group 4.2
Operations manager job in Washington, DC
Crescent Hotels & Resorts is searching for an experienced Hotel Manager to lead the VEN Embassy Row Hotel, a Marriott Tribute Portfolio property situated at Dupont Circle in Washington, DC. The hotel is renowned for its vibrant neighborhood, beautiful parks, historic architecture, and diverse community.
At Crescent Hotels & Resorts, we value authenticity and celebrate individuality. We offer health & wellness programs, top‑class learning & development, travel discounts, and a supportive workplace where you can shine bright.
Benefits
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Responsibilities
Directly responsible for overseeing all departments and resort operation.
Active participation in the Central Florida Hotel/Lodging Association.
Represent the General Manager in his or her absence.
Encourage the Executive Committee to deal in depth with the resort's challenges and opportunities.
Effectively lead the Executive Committee utilizing a participative style - using effective communication, timely coordination, problem solving and follow‑up.
Maintain a high level of loyalty to the resort and the company.
Regularly communicate, counsel, and assist in problem solving with each manager.
Through personal leadership and example establish a friendly, courteous, service‑oriented approach to guests that is exhibited by all hotel departments.
Attend forecast, yield meetings and conduct weekly meetings with each EC member.
Approve all purchase orders.
Attend A/R meetings.
Ensure budget goals are met and/or exceeded.
Ensure all paperwork needed for daily assessment of monies spent daily is correct and given in a timely fashion to Accounting.
Ensure the preparation and follow up of all service measurements.
Participate in Safety Committee meetings.
Proven management abilities in effectively.
Planning short and long‑range goals.
Forecasting.
Total resort profit and loss analysis.
Ability to identify trends and needs areas.
Ability to display professionalism in handling sensitive or confidential matters.
Proven record of commitment and professional in meeting the challenges and pressures of a 24/7/365 operation.
Professional image as perceived by subordinates, peers, superiors, guests and community.
Possess business maturity and be profit‑oriented.
Problem‑solver.
Self‑starter.
Stronger leadership skills.
Functions well under pressure.
Effective verbal and written communications skills.
Consistent performer/achiever.
Ability to work on multiple projects at the same time.
Ability to stand work for long periods of time.
Education and/Or Experience
Minimum 5 years' hotel experience directing a team at a full‑service hotel.
Marriott brand experience highly desired.
Union experience highly desired.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Crescent Hotels & Resorts
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$74k-118k yearly est. 1d ago
Executive Policy Strategy Manager (Gov & Public Sector)
Ernst & Young Oman 4.7
Operations manager job in McLean, VA
A leading professional services firm in McLean is seeking a Strategic Advisor Manager to support executive clients with high-level communications. The role requires a Bachelor's degree, 5 years of experience, and active US Customs and Border Protection clearance. Responsibilities include synthesizing diverse information and producing documents for executive review. The position offers a comprehensive compensation package and emphasizes flexible working arrangements.
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$105k-150k yearly est. 4d ago
Autonomous Vehicle Operations Manager
Aceolution
Operations manager job in Washington, DC
Role: AV Manager (Autonomous Vehicle OperationsManager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operatormanagement.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
$79k-128k yearly est. 22h ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Operations manager job in Arlington, VA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 7d ago
Operations Manager - Personnel & Staffing
Mad Science of Washington Dc
Operations manager job in Silver Spring, MD
Mad Science of DC-Maryland-Virginia
In-Person | Silver Spring, MD
$80,000-$95,000 + Benefits
About Us
Mad Science of DC-Maryland-Virginia delivers hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region each year.
Our success depends on one thing above all else: having the right instructors, in the right place, at the right time. We are hiring a senior OperationsManager to own that responsibility end-to-end.
The Role
This is a people-focused, execution-heavy operations role.
As OperationsManager - Personnel & Staffing, you will own recruiting, hiring, staffing coverage, and instructor management across our school-year programs and summer camps. You will be the primary point of ownership for ensuring programs are fully staffed, issues are handled calmly, and instructors are supported.
This role is focused on execution and people leadership, not systems redesign.
What You'll Own
Recruiting and hiring instructors year-round
Maintaining a strong, ready staffing pipeline
Staffing coverage for daily programs and peak seasons
Managing call-outs, substitutions, and last-minute changes
Instructor onboarding and readiness
Performance conversations and people management
Serving as the clear escalation point for instructor-related issues
You will have real authority and ownership in this domain.
What This Role Does Not Include
Program or curriculum design
Setting up after-school programs or summer camps
Warehouse or logistics systems
Redesigning operational workflows
Our systems are intentionally stable. This role exists to run them well.
Who This Role Is For
You are likely someone who:
Has managed staffing or people-heavy operations before
Is comfortable making decisions under pressure
Handles frequent interruptions calmly
Communicates clearly and directly
Values reliability, follow-through, and consistency
Prefers execution over reinvention
Experience in education, camps, childcare, hospitality, or multi-site operations is a plus.
Why You Might Like This Role
Clear ownership and authority
A people-centered role with real responsibility
A stable operating environment
Direct impact on day-to-day success
Long-term potential without pressure to constantly “rebuild” the role
Benefits
Health insurance
Paid time off and paid holidays
Employer-sponsored retirement plan
Professional, supportive in-person team environment
Stable, year-round full-time role in an AI-proof industry
How to Apply
Apply through LinkedIn with your resume and a brief note about why an execution-focused, people-operations role appeals to you.
$80k-95k yearly 3d ago
Catering Operations Manager
Restaurant Associates 4.1
Operations manager job in Washington, DC
The Catering OperationsManager holds duties related to successful execution and coordination for on and off premise events. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors. You will be expected to have excellent client skills in presentation and marketing ability.
Key Responsibilities:
Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client's budget
Plans menus in consultation with the clients and chefs
Negotiates individual vendor contracts
Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
Recruits, interviews, selects, and trains permanent and casual staff
Organizes, leads and motivates the catering team
Plans staff and event schedules
Maintains and develops accurate financial and administrative records
Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
Assesses contract requirements and ensure satisfaction with the services delivered
Performs final review and assessment of catering events to determine if they meet performance and quality standards
Resolves customer concerns and ensures timely customer payment
Preferred Qualifications:
Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience
Strong organization, time management and team motivation skills are essential for success in this role
Ability to work independently with little direct supervision
Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff
Ability to respond effectively to continuously changing demands
Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
Effective use of discretion to problem solve in a fast-paced environment
Excellent negotiating skills
Ability to establish credibility with senior culinary professionals
Human Resource experience including hiring, training, mentoring and development
3-5 years' experience in a hospitality management environment (preferably in an off-premise catering environment)
The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Restaurant Associates are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Applications are accepted on an ongoing basis.
Restaurant Associates maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
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Req ID: 1492271
Restaurant Associates
Michael Abbey
[[req_classification]]
$54k-78k yearly est. 22h ago
Student Housing GM: Lead Leasing & Brand Growth
512Financial
Operations manager job in Washington, DC
A leading property management company seeks a dynamic General Manager to lead leasing, marketing, and operations for a student housing community in Washington, DC. This role requires a strategic leader who can drive occupancy, enhance brand awareness, and develop high-performing teams. Candidates should have a Bachelor's degree and at least 3 years of management experience in student housing. Join us to make a significant impact on the resident experience and grow your professional career.
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$65k-125k yearly est. 2d ago
Division Manager of Premium Services - Capital One Arena
Aramark 4.3
Operations manager job in Washington, DC
The Division Manager of Premium Services - Capital One Arena is responsible for planning and leading premium operations across multiple units within the arena. This role oversees the Premium team, manages catering orders and premium special events, and ensures departmental budgets and financial goals are met.
Compensation
The hourly rate or salary range for this position is $110,000 to $115,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
Benefits
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation .
Application
There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Responsibilities
Coordinate total premium operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration
Be responsible for all aspects of preparation, service, and cleanup for multiple premium operations
Develop and implement premium dining solutions to meet customers' needs
Develop and maintain effective client and customer rapport
Develop and implement annual comprehensive marketing plan for premium services, including but not limited to collateral, sales strategies, and marketing budgets
Establish and implement service and presentation standards for all premium operations, implement processes to ensure compliance and consistency
Implement new services to support base business growth and client retentions
Stay ahead of and advise clients, customers and staff on current premium dining trends and products
Facilitate the delivery of prepared food built from banquet event orders
Participate in sales process and negotiations of contracts and assist clients in planning special events
Train and lead premium services employees to ensure standards are followed
Responsible for setting and delivering sales, food, and labor targets
Responsible for execution of premium hospitality events of varied size and scope including staffing and management
Responsible for component's accounting functions including accurate reporting of all premium related revenue, expenses, and receivables
Ensure compliance with all food, occupational, and environmental safety policies
At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 4 years of experience
Requires at least 1-3 years of experience in a management role
Previous experience in events and catering and premium services required
Bachelor's degree or equivalent experience required
Strong communication skills
Available to work event-based hours
Complete Food Handlers and Alcohol Service Certifications as required
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at***************************** or connect with us on Facebook, Instagram and Twitter.
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$110k-115k yearly 2d ago
General Manager - Congressional Plaza (NEW STORE)
Gap 4.4
Operations manager job in Rockville, MD
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
Benefits at Gap
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $60,800 - $82,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
How much does an operations manager earn in Baltimore, MD?
The average operations manager in Baltimore, MD earns between $55,000 and $135,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Baltimore, MD
$86,000
What are the biggest employers of Operations Managers in Baltimore, MD?
The biggest employers of Operations Managers in Baltimore, MD are: