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Operations manager jobs in Battle Creek, MI

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  • Assistant Store Manager

    Community Choice Financial Family of Brands 4.4company rating

    Operations manager job in Kentwood, MI

    Your Opportunity: Assistant Store Manager Check Into Cash Kentwood, MI As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $15 hourly Auto-Apply 4d ago
  • Retail Assistant Store Manager-JACKSON CROSSING

    Bath & Body Works 4.5company rating

    Operations manager job in Jackson, MI

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities Attract, hire, develop, inspire, and retain top talent. Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. Implement and sustain floorset direction to optimize the business and bring the product story to life. Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback and recommendations to managers. Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. Train, coach, reward, and motivate associates to improve selling and the customer experience. Reinforce selling expectations, performance, results, and accountability with all associates. All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. Maintain our values, policies, and procedures. Qualifications Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. Prior experience in a manager role, preferably in a retail setting. Thrives in a customer-first based retail environment. Ability to foster a customer-focused selling culture. Effective communication skills, being open to feedback, and the ability to adapt quickly. Ability to provide in the moment coaching to associates. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education High school diploma, GED certificate, or Relevant Work Experience Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. 40% merchandise discount and free product that encourages you to come back to your senses! Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. Opportunity for paid time off and additional family benefits including paid maternity and parental leave. Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.
    $29k-36k yearly est. 4d ago
  • Plant Manager

    Max Solutions 3.9company rating

    Operations manager job in Sturgis, MI

    Founded by industry veterans Marc Shore and Dennis Kaltman, Max Solutions seeks to impact our customers, employees, communities and the environment through specialty packaging solutions that support the healthcare and consumer segments. We deliver this unmatched impact by investing in next-generation technology, building and supporting an exceptional team of people and never placing limits on creativity. We are seeking an experienced Plant Manager to join our team in Sturgis, Michigan. Responsibilities Plan and direct production activities and ensure alignment with operational efficiency and cost considerations Coordinate productions activities with scheduling, procurement, maintenance, and quality to obtain optimum production and utilization of personnel, machines, and equipment Review and analyze production reports (OEE, downtime, etc.) to determine causes of nonconformity with production specifications and/or operations production problems Prepare and submit reports as required Collaborate with the Supply Chain Department to develop and implement standard operating procedures to enhance product quality and address operational challenges Revise production schedules and priorities in response to equipment failures or operational issues Oversee the plant's supervision/management team to ensure efficient plant operations Oversee and participate in the upkeep of presses and other machinery Build an effective partnership with the plant hourly staff to improve overall plant production Direct, maintain and enforce safety and environmental programs for the department Collaborate with Human Resources in the hiring process of new employees and training requirements Achieve Production KPI's and promote continuous improvement with all staff Perform other duties as assigned Demonstrate a deliberate focus on Safety, Quality, Continuous Improvement, and Customer Satisfaction Qualifications/Skills Required Bachelor's degree (B.A.) or equivalent experience Previous management experience in a manufacturing environment, preferably within the folding carton and flexographic label industry Solid understanding of manufacturing practices Strong analytical and problem-solving skills Strong leadership, communication, and organizational skills Ability to organize and assign job tasks to employees Ability to multi-task and prioritize tasks in a fast-paced environment Ability to work individually as well as in a team environment Adaptable / enthusiastic to change and committed to corporate goals and objectives Operate and work near machinery safely Max Solutions, Inc. is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status, or any other basis that is protected by federal, state or local law
    $95k-130k yearly est. 2d ago
  • Unit Manager (Hiring Immediately)

    Ely Manor

    Operations manager job in Allegan, MI

    Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: Competitive pay Life Insurance 401K with matching funds Health insurance AFLAC Employee discounts Tuition Reimbursement You will join an experienced, hard-working team that values communication and strong teamwork abilities. Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. Evaluates guests responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications Current state nursing licensure required. Current CPR certification and additional certification in a nursing specialty desired. Management or supervisor experience in long-term care or geriatric nursing preferred. About Ciena Healthcare Ciena Healthcare is Michigans largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! IND123
    $50k-79k yearly est. 4d ago
  • Store Manager for Dunkin'/Baskin-Robbins

    Dunkin 4.3company rating

    Operations manager job in Delton, MI

    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. Are Offered Competitive Compensation: Base Pay: Certified Managers base pay starts at $46K to $56K per year. Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. Several Other Merit-Based Bonuses! Are Eligible for a NUMBER of Benefits: Health Benefits (health, dental, and vision)* 401k and 401K matching* Short and Long Term Disability* Flexible Spending Account* Life Insurance* Paid time off* Paid training *Eligibility requirements Are Eligible for Other Company Perks, Programs, and Advancement: Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! Scholarship Opportunities (up to $3,000 per employee per year) Flexible Schedules Employee Assistance Program Employee Discounts Annual Apparel Gifts Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. Create and maintain a guest-focused culture in the restaurant. Recruit, hire, onboard and develop restaurant team members. Coach restaurant team members to drive sales, improve profitability and guest satisfaction. Review guest feedback results and implement action plans to drive improvement. Execute new product rollouts including training, marketing and sampling. Control costs to help maximize profitability. Completion of regular restaurant inventory and financial reporting. Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. Completion of vendor orders. Conduct self-assessments and corresponding action plans. Ensure restaurant budget is met as determined by Franchisee. Communicates restaurant priorities, goals and results to restaurant team members. Able to perform all responsibilities of restaurant team members. Lead team meetings. Deliver training to restaurant team members. Plan, monitor, appraise and review employee performance. Key Competencies: Previous leadership experience in retail, restaurant or hospitality. Possesses an inspiring and motivating personality. Strong analytical skills and business acumen. Works well with others in a fun, fast-paced team environment. Prompt and professional. Demonstrates honesty, integrity, clean image, and a positive attitude. Ability to train and develop a team. Guest-focused. Exercises good time-management and problem-solving *All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $46k-56k yearly 2d ago
  • Service Manager

    Roofing Talent America (RTA

    Operations manager job in Jackson, MI

    Service Manager - Commercial Roofing $100k + Commission Jackson, MI Become the Face of Commercial Roofing At a Trusted Midwest Contractor This is a unique opportunity to lead the growth of service at a company with a longstanding history in the Midwest. You will have the autonomy to drive success, with a clear path to Service Director. You will be rewarded for the impact you have, with a commission based on the P&L of your department. Company Overview A long-established commercial roofing contractor in the Jackson, MI area is known for its decades-long reputation for quality, safety, and reliability. The company provides full-service roofing solutions for commercial, industrial, and institutional clients, including new installations, re-roofs, repairs, and ongoing maintenance. With certified crews, strong safety standards, and a tech-enabled roof-asset management system that helps clients track the condition of their roofs over time, the organization operates as a trusted, long-term partner rather than a one-off contractor. Want to find out more? APPLY today - if you do not feel comfortable submitting your resume yet and would prefer to have a confidential chat, reach out to me via: jude@roofingtalentamerica **************
    $100k yearly 5d ago
  • Unit Manager (UM) (Hiring Immediately)

    Aria Nursing and Rehab

    Operations manager job in Lansing, MI

    Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: Competitive pay Life Insurance 401K with matching funds Health insurance AFLAC Employee discounts Tuition Reimbursement You will join an experienced, hard-working team that values communication and strong teamwork abilities Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. Evaluates guests responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed Qualifications Current state nursing licensure required; registered nurse preferred Current CPR certification and additional certification in a nursing specialty are desired Management or supervisor experience in long-term care or geriatric nursing preferred About Ciena Healthcare Ciena Healthcare is Michigans largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you are passionate about improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! IND123
    $50k-80k yearly est. 5d ago
  • Unit Manager (UM) - Sign On Bonus (Hiring Immediately)

    The Laurels of Sandy Creek 2.7company rating

    Operations manager job in Wayland, MI

    $10,000 Sign On Bonus for FT RN! Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. The Laurels of Sandy Creek offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and holidays. When you work with The Laurels of Sandy Creek, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. Evaluates guests responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications Current state RN nursing licensure required. Current CPR certification and additional certification in a nursing specialty desired. Management or supervisor experience in long-term care or geriatric nursing preferred but not required or acceptable exemption required. About Laurel Health Care Company Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call The Laurel Way of Caring, and it comes from within each one of us. The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning. #IND123 #SPONSOR
    $59k-73k yearly est. 2d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in Lansing, MI

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 36d ago
  • Director of Operations

    Azra Games

    Operations manager job in Montgomery, MI

    Azra Games is looking for a Director of Operations to join our headquarters team in Sacramento, CA (hybrid ok!) The Director of Operations will be responsible for leading all on-site operations at our Sacramento headquarters while serving as a strategic partner across Finance, HR, and Legal. This role requires deep administrative expertise, strong legal acumen, and the ability to set the cultural tone for our office environment. You will manage critical operational systems, oversee contract and agreement processes, and ensure seamless coordination across departments while championing a positive, productive workplace culture. As the operational leader for our headquarters, you will establish the standard for administrative excellence, develop efficient processes and workflows, and collaborate closely with leadership, Finance, HR, and Legal teams to ensure all operations run smoothly and support company objectives. This role demands both strategic vision and meticulous execution to deliver operational support that enables the organization to thrive. What You'll Do * Lead and manage all onsite operations for the Sacramento headquarters, ensuring smooth day-to-day functioning across departments * Serve as the primary operational liaison and coordinator between Finance, HR, and Legal teams * Review, manage, and coordinate various agreements, including vendor contracts, employment agreements, and other legal documents * Act as the filter and point person for legal matters, coordinating with external counsel and internal stakeholders as needed * Champion and cultivate a positive office culture, setting the operational tone and standards for the headquarters team * Develop and maintain efficient operational workflows and systems that scale with organizational growth * Support executive leadership with strategic administrative and operational initiatives * Establish and enforce operational policies, procedures, and best practices * Coordinate cross-departmental projects and initiatives to improve organizational efficiency * Manage vendor relationships and negotiate service agreements * Oversee office management, facilities coordination, and workplace experience initiatives * Ensure compliance with company policies and regulatory requirements across all operational areas * Partner with leadership to identify operational challenges and implement proactive solutions * Build and maintain systems for tracking, organizing, and managing critical business documents and agreements What We're Looking For * 7+ years of progressive operations experience, with at least 3 years in a senior leadership or director-level role * Strong background in Finance, HR, and/or Legal operations with demonstrated administrative excellence * Experience reviewing and managing contracts, vendor agreements, and legal documents * Proven ability to set cultural tone and lead by example in a professional office environment * Expert knowledge of operational systems, process optimization, and cross-functional coordination * Strong understanding of legal compliance, contract management, and risk mitigation * Exceptional organizational skills with meticulous attention to detail * Demonstrated ability to partner effectively with executive leadership and senior stakeholders * Experience managing multiple concurrent projects and competing priorities * Strong collaboration skills with the ability to translate strategic objectives into executed operational plans * Professional presence demonstrating discretion, sound judgment, and high emotional intelligence * Self-directed work style with excellent problem-solving abilities and proactive mindset * Understanding of organizational culture-building and employee engagement best practices * Bachelor's degree in Business Administration, Finance, Legal Studies, or related field (MBA, JD, or relevant advanced degree preferred)
    $76k-135k yearly est. 30d ago
  • Director of Operations

    Outerfactor

    Operations manager job in Galesburg, MI

    Job DescriptionDirector of Operations Department: Operations Leadership OuterFactor is building the most trusted brand in mobile accessories for business, government, healthcare, and education. Our customers depend on us to deliver consistency in product, in service, and in performance, every single time. That trust starts with how we operate. We're looking for a Director of Operations to lead our end-to-end execution engine. From manufacturing and supply chain to logistics and fulfillment. This is a leadership role for a builder who thrives on structure, clarity, and measurable improvement. You'll lead a team that turns disciplined process into customer trust. Why OuterFactor · Paid Maternity and Paternity Leave · 401K Match · 4 Weeks PTO · Comprehensive Benefits Package OuterFactor is built for enterprise. Our mission is to deliver mobile accessories that professionals trust in the most demanding environments. As Director of Operations, you'll shape how reliability is built in our processes, our systems, and our people. This is your opportunity to define operational excellence at a company built for long-term impact. What You'll Do Oversee daily operations across production, warehouse, and logistics functions. Lead and develop a high-performing team with clear roles, KPIs, and SOP discipline. Build operational systems that scale in scheduling, performance tracking, and resource planning. Partner with Supply Chain and Product Engineering to ensure on-time readiness for production and launch. Own operational metrics: throughput, cost, quality, safety, and on-time delivery. Drive continuous improvement initiatives and Lean process adoption across functions. Establish SOPs and accountability frameworks to ensure consistent execution. Collaborate with Finance on operational forecasting, budgeting, and cash planning alignment. Foster a culture of ownership, transparency, and pride in operational excellence. Who You Are 10+ years in operations, plant, or supply chain leadership roles. Proven ability to lead teams and scale processes in manufacturing or fulfillment environments. Expert in building SOPs, defining KPIs, and implementing performance management systems. Strong communicator who balances strategic oversight with hands-on leadership. ERP fluent (NetSuite experience a plus) and comfortable with data-driven decision-making. Respected operator with the discipline of a manufacturer and the mindset of a builder. Powered by JazzHR CIZySQYzLN
    $76k-135k yearly est. 15d ago
  • Director of Operations

    Structuretec 3.9company rating

    Operations manager job in Kalamazoo, MI

    Primary Function : The Director of Operations will oversee the day-to-day activities of the production/administration departments, ensuring that the organization is managed and performing efficiently and effectively. Reports To : President/CEO Responsibilities : Organization Support Member of Senior Management team Member of Quality Team Member of Safety Team Finance Administration Peer review and approve billings Review and vet weekly payroll Review and reconcile Accounts Receivable Human Resources Participates in the hiring and training of production manager and staff. Organizes and oversees the work and schedules of production staff. Conducts performance evaluations for production team that are timely and constructive, and recommends appropriate rewards (salary adjustment, bonus, promotion, layoffs, transfers, training, disciplinary actions, etc.) Handles discipline and termination of employees as needed and in accordance with company policy. Support creation of onboarding and core curriculum training programs for each production and administration role. Oversee training implementation, review progress, and assess additional training needs. Implement a mentorship program within areas of responsibility to insure personnel development and growth. Corporate and Regional Planning Support the firm's organizational chart. Ensures subordinate managers and employees understand the direction, goals, and control of the corporation and the regional office. Monitor owner and consultant decisions affecting department's work. Helps President and Department Heads establish a yearly budget for each department. Measures Verifiability of corporate and regional goals (quantity, quality, cost, time dimensions of goals are specified.) Comprehension and acceptance of goals by employees Production Coordination Support sales team in New Project Data Sheet (NPDS) Request process; manpower hour calculations Peer review of New Project Data Sheet (NPDS) before final entry and distribution Coordination of production team travel schedules for maximum impact. E-Builder oversight - compliance, deliverable entry, timeline updates, etc. Negotiations with contractors as need Close client interface and communication Problem resolution; support and guidance to PM team as well as direct communication with client, contractor, etc. as required to get the desired result. Supervision of Project Administration Reviews and approves plans, programs, and budgets prepared by the Project Managers. Schedules and sets priorities of projects within the departments Assures that the department has the appropriate staff and expertise to complete projects Agrees with work to be done; assures that staff members are assigned to each project and other personnel matters within the departments Supervises the project activities assigned to the departments to assure that they conform to the work plan and that the firm's standards are being met. Look for ways of meeting project needs more effectively. Recommends new or changed approaches for the Department Heads and Project Managers. Responds to needs of Department Heads and Project Managers; assigns priorities, expands total staff as needed to meet project demands, may recommend adjustment in project staffing to use the department's staff more efficiently. Attempts to maintain a continuing balance between department's needs and project requirements. Work with Department Heads and Project Managers to schedule individual staff so they are not overloaded or under loaded. Helps to make departmental decisions recognizing their impact on project requirements and priorities. Monitors the progress of all project tasks assigned to the departments Monitor the man-hours spent by the departments to ensure that a high percentage of hours are chargeable to projects. See that the needs of the clients are met by maintaining frequent contacts with clients; debriefs and critiques project performance. Helps maintain established schedules and budget margins Monitor performance of and assist Division Managers and Project Managers to ensure project results are consistent with the firm's policies, procedures, and standards Interface with the Division Managers to develop harmonious staff and design services Measures/Manages Number of new projects Total billing of new projects Actual expenses vs. budgeted Actual time spent vs. budgeted Time schedule (progress and completion) Client satisfaction (may be qualitative measures; occasional visits with clients by President) Company Operations & Processes (removed long listing of phases) Develops and demonstrates understanding of company operations and processes (administration & production) Special Projects and Assignments Assumes responsibility for special assignments delegated by the President/CEO. Qualifications: Degree in Architecture or Engineering and/or Business Administration AIA or PE Certification preferred 6 years prior Industry Project Management experience with a minimum of 3 years industry experience in supervising project managers. Preferred experience in Restoration, Roofing, Paving, and/or Non-Destructive Testing Good communication skills to effectively work with Clients from beginning design to post construction. Knowledgeable in construction, such as industry standards, materials, codes, contracts, bidding processes, etc. Knowledge of project management process as it relates to the business. Knowledge and experience in field inspection. Skills to write technical reports and letters. Desire to pursue continuing education and certification programs (CSI, RCI, RIEI, ACI, NSPE).
    $82k-126k yearly est. Auto-Apply 60d+ ago
  • District Manager

    Subway-12272-0

    Operations manager job in Three Rivers, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $85k-142k yearly est. 27d ago
  • Director of Operations

    Northern Home Improvement

    Operations manager job in Lansing, MI

    Liaise with superior to make decisions for operational activities and set strategic goals Plan and monitor the day-to-day running of business to ensure smooth progress Supervise staff from different departments and provide constructive feedback Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements Manage procurement processes and coordinate material and resources allocation Oversee customer support processes and organize them to enhance customer satisfaction Review financial information and adjust operational budgets to promote profitability
    $77k-135k yearly est. 60d+ ago
  • Director, Stadium Operations

    Diamond Baseball Holdings

    Operations manager job in Lansing, MI

    Job Details Lansing, MIDescription About the Lansing Lugnuts: The Lansing Lugnuts, High-A affiliate of the Oakland Athletics, offer exciting baseball and a strong community connection at Jackson Field. Known for their fan-focused atmosphere and innovative events, the Lugnuts are a staple of the Lansing sports scene. The Lansing Lugnuts are a proud member club of Diamond Baseball Holdings (DBH). DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through best practices, professional management, innovation, and investment. Position Overview: The Director, Stadium Operations will oversee general maintenance, upkeep and day-to-day operations of Jackson Field. Stadium Operations provides maintenance, clean-up, general ballpark operations, parking, and clubhouse operations for Jackson Field. Essential Duties and Responsibilities: Oversee stadium maintenance and operations for Jackson Field Partner with DBH's Senior Director, Stadium Operations & Event Services to provide consistent, efficient, and superior facilities management Prepare and manage the annual budget for annual stadium expenses Strive to complete repairs and maintenance in-house when applicable Attain high-level knowledge and adhere to all MLB PDL compliance regulations Ensure Jackson Field is in compliance with MLB's PDL Support operations of all Oakland Athletics and Jackson Field facility events including event and game-day setup, customer service, ticket taking, parking, security, field maintenance, and other operations as needed around the stadium Recruit, hire, train, schedule, and lead seasonal Stadium Operations staff Manage parking operations Attain a deep knowledge of the ballpark and its amenities, and be able to direct fans accordingly Ensure security and safety of patrons and co-workers at Jackson Field at all times. Develop & execute a Risk Management Safety Plan, work with Police Officers, Fire/Medical personnel, and County officials when necessary to secure the ballpark Represent the Lansing Lugnuts and Oakland Athletics brand in a professional and positive manner both inside & outside the ballpark Qualifications Minimum Qualifications: Bachelor's Degree (preferred but not required) 5 years' experience maintaining a venue or facility Experience with some small engine equipment is a plus (leaf blower, pressure washer, lawn mower, weed eater, etc.) Painting experience is a plus Must be able to lift 50 lbs Ability to safely operate equipment Ability to solve problems quickly and professionally Ability to work independently and as part of a team Organized and detail oriented Reliable and punctual Ability to remain calm in a fast-paced environment (Standing continuously for multiple hours, as well as walking up and down stairs) Must complete a successful background check Must be able to work outdoor events on evenings, weekends and holidays
    $77k-135k yearly est. 60d+ ago
  • Administrative Manager of Clinic Operations

    Insight Hospital & Medical Center

    Operations manager job in Coldwater, MI

    The Director of Clinic Operations oversees regulatory and budgetary compliance. Facilitates patient, physician and employee satisfaction. Responsible for making certain patient treatments are complying with internal policies, system policies, clinical protocols and regulatory requirements. Interacts with all hospital departments, insurance carriers, regulatory groups, physician offices (both private and hospital owned) and other hospitals. Duties: Conducts practice site visits to observe and assess practice operations, addressing operational, financial and billing issues with office staff and physicians to ensure effective and efficient operations (35%). Manages start-up of physician practices in locations of strategic regional importance, as determined by collaboration with leadership. Participates in physician recruitment/retention (20%). Reviews monthly Profit & Loss statements for each practice site, as well as other monthly reports to measure practice activities and effectiveness (20%). Assists the President with various special projects designed toward supporting and achieving corporate goals and objectives (10%). Assists with development, implementation and compliance of practice policies, procedures, goals and objectives (10%). Performs other duties as assigned (5%). Qualifications: Education: Bachelor's degree Skills: High level of analytical skills. Flexibility with critical thinking skills. Good organizational and communication skills. Years of Experience: Five years of supervisory experience. Physical Requirements: Work is sedentary and light. The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law. Insight is an Equal Opportunity Employer
    $40k-69k yearly est. 42d ago
  • District Manager

    Subway-49927-0

    Operations manager job in Lansing, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $85k-142k yearly est. 25d ago
  • Director, Operations

    Champion Foods 4.0company rating

    Operations manager job in Boston, MI

    All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Ilitch Holdings, Inc. Ilitch Holdings, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work.
    $78k-133k yearly est. Auto-Apply 20d ago
  • District Manager

    Subway-14544-0

    Operations manager job in Jackson, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $86k-142k yearly est. 27d ago
  • QSR District Manager - Up to $95k

    Gamma III Ltd./Tria Co-BK, Arby's, Wendy's

    Operations manager job in Hillsdale, MI

    Job Description DISTRICT MANAGER - ARBY'S SW/West Michigan Market Market Territory • Sturgis, MI • Hillsdale, MI • Kalkaska, MI • Portage, IN About the Opportunity We are seeking an experienced District Manager to oversee multiple Arby's locations across SW/West Michigan. This hands-on leadership role requires a polished, brand-focused professional who can elevate operations, develop teams, and maintain Arby's legendary standards for food quality and guest experience. The ideal candidate will live closer to the southern stores (Sturgis, Hillsdale, Portage IN) to minimize commute time, with planned visits to Kalkaska every two weeks including overnight stays (hotel accommodations provided). Key Responsibilities • Oversee operations for multiple Arby's locations ensuring brand standards and operational excellence • Provide hands-on leadership and support to General Managers and restaurant teams • Maintain Arby's brand presentation standards including appearance, cleanliness, and service quality • Drive sales, profitability, and guest satisfaction across all locations • Manage P&L performance, labor costs, food costs, and controllable expenses • Recruit, train, and develop General Managers and management teams • Conduct regular restaurant visits ensuring compliance with operational standards • Implement training programs and coaching strategies to improve performance • Ensure excellent drive-thru operations and speed of service • Monitor performance scores and work to achieve company goals and awards • Travel to Kalkaska location every two weeks for day/overnight visits (hotel provided) • Focus on brand presentation and guest experience over speed alone • Lead with polished, professional demeanor setting tone for all locations Required Qualifications • Recent Arby's multi-unit experience OR Certified Training Manager (CTM) experience within last 1-2 years • 3+ years of multi-unit management experience in quick-service restaurant operations • Proven track record managing P&L, labor, and food costs across multiple locations • Heavy drive-thru operations experience required • Strong brand presentation focus with polished, professional appearance • Excellent leadership, coaching, and team development skills • Experience managing smaller-staffed operations requiring hands-on leadership • Favorable performance scores and operational awards preferred • Valid driver's license and willingness to travel within territory • Ability to work flexible schedule including nights, weekends, and holidays • Preferred location: Closer to southern stores (Sturgis, Hillsdale, Portage IN area) The Arby's Difference Arby's operates with smaller staff sizes than typical quick-service brands, requiring managers who are very hands-on and engaged. We prioritize polished, neat, presentable, and friendly leadership. Our focus is on brand presentation and guest experience first, with speed of service as an important but secondary consideration. We're looking for District Managers who embody these values and can elevate our brand across all locations. Compensation & Benefits • Base salary: $90,000+ (based on experience) • Annual bonus potential up to $20,000 • Company car provided • Company credit card • Phone allowance • Comprehensive health benefits package • Hotel accommodations provided for Kalkaska overnight visits • Professional development and growth opportunities If you're a polished, hands-on leader with recent Arby's or CTM experience who takes pride in brand presentation and team development, we want to hear from you!
    $90k yearly 5d ago

Learn more about operations manager jobs

How much does an operations manager earn in Battle Creek, MI?

The average operations manager in Battle Creek, MI earns between $51,000 and $129,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Battle Creek, MI

$81,000

What are the biggest employers of Operations Managers in Battle Creek, MI?

The biggest employers of Operations Managers in Battle Creek, MI are:
  1. Walgreens
  2. Buckle
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