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  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Operations manager job in Eagle, ID

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $31k-37k yearly est. 1d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Operations manager job in Meridian, ID

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 3d ago
  • Experience Store General Manager

    Petco 4.1company rating

    Operations manager job in Nampa, ID

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP . Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority. FOSTER A COLLABORATIVE CULTURE . Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT . Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. #LI-MV1 Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. #PetcoGM For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help . Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda .
    $25k-32k yearly est. 22h ago
  • Manager Client Services Ops - Majors

    Paylocity 4.3company rating

    Operations manager job in Meridian, ID

    Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Majors OR Majors Plus client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develop strategies and initiatives to enhance and maintain client satisfaction and retention. Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk. Facilitate continuous learning opportunities to expand the knowledge base of your staff. Offer proactive development opportunities aligned with corporate goals and values. Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization's values. Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment. Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one. Generate creative solutions and innovative ideas to increase employee engagement and retention. Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation. Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances. This job requires up to 25% travel for internal and/or client-facing meetings This role is an onsite position Education and Experience High School Diploma or equivalent required; Bachelor's degree preferred 2+ years of previous leadership experience in a customer service/customer relationship role Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs) Experience with leading other leaders preferred Previous experience in HCM/Direct Payroll Industry Experience working with payroll, HCM, or HRIS software Excellent knowledge of MS Office, including MS Excel Strong interpersonal skills Physical Responsibilities: Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:
    $74k-115k yearly 9d ago
  • Manager in Training - Operations (Pacific)

    Horizon 4.6company rating

    Operations manager job in Boise, ID

    Who Are We? POOLCORP is the world's leading distributor of outdoor living products. With more than 445 Sales Centers and over 6,000 employees, we proudly provide unparalleled service to our 120,000+ customers across 13 countries. At POOLCORP you'll find a wealth of opportunities that support your individual and long-term career goals. Publicly traded since 1995, POOLCORP is a global organization with a long history of continuous success - clearly making it an industry leader - in so many ways! What We Offer: · Employer of Choice - the pace is fast, the atmosphere is fun and the people are friendly. Every team member is encouraged to innovate, contribute ideas, and discover solutions as an important part of a world-class team. · Benefits Package - 401k with company match, health benefits, wellness program, education reimbursement, paid travel, employee stock, paid time off, and many more! · Growth - You'll have the opportunity to prove yourself from the very beginning and to make an impact. How far and how fast you grow in your career is up to you. · Continuous Learning - With over 100 online courses, we invest heavily in our employees' development to maximize their success and the success of our company. · Community Involvement - we believe that a being a good corporate citizen is the right thing to do for our customers, employees and community. · Safety - the health and safety of our employees and customers is at the core of our company culture. · Stability - as a Fortune 1000 company and industry leader, we have only touched the surface for the demand of outdoor living products. Job Summary: The Management in Training - Operations (MIT) Program is an entry-level, hands-on training program based in our distribution warehouse. It is a great opportunity for individuals seeking an introductory role that will lead to a long-term career in operations management. You will receive 6-months of guidance, support and resources to learn about the swimming pool supply, irrigation and landscape distribution industry. If you have an eye for quality, sense of urgency and a passion for efficiency, then we want to speak with you! Upon completion of the program, program graduates are eligible to apply for Operations Supervisor or Operations Manager roles that are available nationwide. Hiring at the following locations: IDAHO: SCP Boise; 5350 E Franklin Rd, Nampa, ID 83687 * Willingness to relocate at the end of training, in May 2026, is a requirement, at company expense. What You Will Do: Receive hands-on training and perform duties in every area of the distribution center including Operations, Management, and Purchasing. Shadow contractors/builders, service/maintenance, and retail store customers to learn their aspect of the swimming pool, irrigation and landscaping business. Participate in classroom training sessions (lecture, role play and computer lab) at the state-of-the-art EDGEucation Center in Plano, Texas. Topics to include operations, financials, leadership, human capital management and operating systems. Give comprehensive presentation to senior level management for completion of the Operations MIT program at the end of the 6 month program. Other job duties and special operations projects as assigned. What We Are Looking For: Bachelor's degree or Associate's degree in Industrial Distribution, Supply Chain Management, Management, Operations or other related discipline with a minimum of 2.5 GPA. Work experience in a leadership and/or problem solving role. Desire and ability to work in a distribution warehouse environment. Results driven, self-starter with the ability to lead and develop a team with rapidly changing priorities. Strong leadership skills are a must! Possess and demonstrate a motivated, passionate, customer service driven attitude. Willingness and ability to relocate during and after the program (at company expense) for career development opportunities. Ability to travel 25% of the time. Ability to maneuver heavy machinery, such as pallet jacks, forklifts, etc. and lift products up to 75 pounds. Preferred: Bilingual (English/Spanish) a plus. Knowledge of Microsoft Office suite with ability to learn inventory system and additional software. In lieu of work experience, will consider involvement in distribution or supply chain internships, organizations/clubs, volunteer work/community service, athletics or military leadership. Learn more about the position by visiting ********************* You want Benefits? You've got it! Our generous benefits package includes: Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs 401 (k) with generous company match 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!) 100% employer paid Life Insurance and Long-Term Disability Insurance Paid Parental Leave Fully Funded Tuition Education Programs Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance Employee Stock Purchase Plan Employee Discounts and much more! Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions. All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others. At POOLCORP, we are committed to our employees' success. Our comprehensive benefits program offers the flexibility of benefits that meet the needs of our employees and their families. Some of these benefits include medical, dental and vision care, company-paid life and long-term disability insurance, prescription drug coverage, flexible spending and health savings accounts, 401(k) with company match, employee stock purchase plan, and employee assistance and education reimbursement programs. These benefits can help build a foundation for the future while helping employees live a healthy lifestyle. The annual compensation for this position in all states is $60,000 based on a full-time schedule. Additionally, this position may be eligible for relocation or cost of living adjustments. The application window for this position is expected to close after 30 days of posting but will remain open until filled. Pursuant to the San Francisco Fair Chance Ordinance, POOLCORP will consider for employment qualified applicants with arrest and conviction records. Your total compensation (pay, benefits, and bonuses) will be adjusted based upon your job classification, hours worked, and length of employment. Please note that benefits are subject to change. For more information about compensation and benefits, visit ******************************************************* POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled. #LI-DE1
    $60k yearly Auto-Apply 2d ago
  • Director of Operations

    Prosearch Recruiting Partners Inc.

    Operations manager job in Boise, ID

    Job Description Director of Operations Boise, ID Base $130,000=160,000 Annual Salary DOE + Bonus + Profit Share A world-leading manufacturer of robotic machinery and automation solutions for the semi-conductor industry is hiring for a Director of Operations who has proven to excel in implementing automated machinery layouts and systems throughout customer sites in North America within a semi-conductor environment. The Director of Operations is over Special Projects will lead the installation and startup of multiple cleanroom installation projects, from concept through commissioning. The Director of Operations will be the leader of the facility and will set the precedence for optimal performance and customer experience. This is the highest role on site and key position as main POC for high-profile clientele. The Director of Operations be responsible for: Align with installation leadership to develop resource plan for technical resources Planning and executing strategy to optimize company performance and customer satisfaction of machinery Working closely with GM and department managers to define goals and KPI expectations and lead departments to meet set target objectives Communicating clearly, effectively, and efficiently at all levels inside and outside the organization Support the safety program and implement Site Safety Plans in cooperation with Safety Team Demonstrating strong understanding of design and assembly operations requirements for fabrication machinery industry Working closely with sales management and engineering teams to meet company and customer objectives Managing P&L Communicating clearly, effectively, and efficiently at all levels inside and outside the organization Create hiring, training, and other required human resource plans to support projects The Director of Operations will excel with: 7+ years of proven success in Operations Leadership Level Role (experience with Clean Rooms, Robotics, Automated Machinery highly preferred) Bachelors Degree in Business, Sales, Engineering, Industrial Technologies or related Required History of working closely with customers in the semiconductor industry P&L Experience Managing department managers in order to achieve company and customer targets Catering to high profile clients with a sense of urgency and quality control Experience implementing custom-engineered machinery or industrial construction projects throughout industrial facilities Proven history of successful team mentoring and management, optimizing business culture both locally and internationally Ability to travel as needed The Director of Operations will be rewarded with: Base $130,000-160,000 Annual Salary Performance bonuses Profit share Exceptional benefits package Comprehensive health insurance starting at $40/per pay period 401k Paid vacation & holidays Company credit card Opportunity to make a major impact, you will be recognized for your success! Paths for advancement potential to the executive team Must be authorized to work in the United States without sponsorship This Company uses E-Verify to confirm identity and employment eligibility
    $130k-160k yearly 8d ago
  • Vice President of Service Operations

    Healthcare Support Staffing

    Operations manager job in Meridian, ID

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Shift: Monday - Friday 8:00am - 5:00pm Company Job Description/Day to Day Duties: You, as the Vice President of Service Operations will be held responsible to direct the provider operations, government program operations, business process management, claims, customer service call center, and enrollment and billing functions of the company. Essential Duties: • Direct the daily operations of Provider Operations, Government Program Operations, Business Process Management, Claims, Enrollment & Billing, and Member Service functions to ensure cost effective, efficient, and member centric service. • Ensure the fair, accurate, consistent and timely processing of claims in compliance with member policies, provider contracts, and government regulations. • Ensure BCI maintains current and accurate Provider File information. • Ensure accurate enrollment of members and timely distribution of membership cards. Ensure premiums are billed and membership is reconciled and premium payments received before releasing claims for payment. Ensure Group Administrators and/or Individuals are contacted in order to collect past due premiums. Ensure that questions regarding membership status and billings are answered accurately and in a timely manner. • Ensure Provider and Customer inquiries regarding claims status, benefits, and eligibility are answered accurately, timely, and in a manner that reflect excellent customer service. Ensure Provider inquiries for Medicare Advantage Providers are answered accurately, timely, and in a manner that reflects excellent customer service and consistent with Medicare regulations. • Responsible for the maintenance of system of clinical rules and edits necessary to protect policy holders against improper billing practices. • Provide oversight for provider network management activities related to provider information management, credentialing, risk score optimization, and provider appeals. • Develop and implement business plans assuring the delivery of cost-effective high quality medical and administrative services for Medicare and Medicaid members. Ensure revenue management and reconciliation systems that contribute to profitability and ensure compliance with governmental regulations. • Provide support for effective corporate-wide operations by participating as a member of the Executive Staff. • Ensure the highest quality of service is provided in an efficient manner by conforming to and complying with the goals and objectives of the company. • Perform other duties as requested by the Executive Vice President Healthcare Operations & IT. Management Accountabilities: • Establish division objectives that support corporate goals and produce regular status reports. • Prepare an operating budget that reflects the forecasted needs of the department and control expenditures to assure adherence to approved budgets. Manage expenses not to exceed the budget • Ensure effective workflows, maximize system efficiencies, monitor quality performance measures and confirm appropriate completion of work assignments. Make recommendations for change as appropriate. • Approve personnel actions such as hiring, disciplinary, termination and/or salary recommendations. • Participate in training, coaching and motivation of employees including career path development. Assess individual employee performance and conduct timely performance appraisals. • Promote teamwork, discussion, and cooperation among staff and other departments. Ensure timely communication and sharing of information with team members. • Work with staff to resolve work-related issues and concerns. Promote a respectful and diverse workplace. • Develop and maintain departmental policies and procedures. Qualifications Minimum Education/Licensures/Qualifications: • 10+ years in health insurance industry • 5+ years management experience • Bachelor's Degree in Business or Health Insurance Related Field Preferred Qualifications: • Master's in Business Administration or Health Insurance related field VP of Service Operations/Provider Operations/Government Program Operations/Business Process/Revenue Management for a Healthplan/Managed Care Organization/Medical Group Additional Information Interested in hearing more about this great opportunity? Please click Apply or call Gemma Halton at (407) 478-0332 ext. 153
    $111k-186k yearly est. 1d ago
  • Fred Meyer Regional Manager - SNOWFRUIT

    JFE Franchising

    Operations manager job in Boise, ID

    Who We Are: We are part of the Wonderfield Group which includes the YO!, Taiko, Bento, Zenshi Sushi, and SNOWFOX/SNOWFRUIT brands - we operate more than 1500 kiosks, 60 restaurants, our grab and go sushi is available in over 3,700 locations and we have 50 major retail partners. Our key markets are the USA, Canada, and the UK with additional geographic presence in Europe and Australia. Our JFE Franchising Inc brands are: SNOWFOX - the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii, and Alaska SNOWFRUIT - the franchisor of over 1,000 fresh cut fruit and Vegetable throughout the U.S. - Refreshingly, Crips and Flavorful! We Believe in Better Food For Everyone, The Japanese Way… We continue to capitalize on consumer trends, spearheading category growth by bringing our proposition to more people around the world across more channels, in more locations, on more occasions and in more innovative ways. We are committed to purposeful progress and profit for the benefit of our people, our communities and our planet and we have a clear ESG strategy that delivers progress against nine UN sustainability development goals. Our Values: Own it • We are accountable and make no excuses. • We always look to improve • We take the initiative and are courageous and confident Care about it • We do the right thing, avoiding unnecessary shortcuts • We act with integrity and respect our communities, people and our plant Make it Exceptional • We build relationships and make people smile • We say thank you • We're positive and kind Win Together • We're open minded an inclusive • We communicate with clarity • We take time to look out for others and to celebrate the good stuff Overview of the role: The Regional Manager is responsible for leading business and sales operations in their assigned region, setting goals, coaching Franchisees, and ensuring regulatory compliance. You will be responsible for managing daily operations to achieve business goals and maximize profitability. You will also be responsible for setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports. As a highly performing Regional Manager for our Louisville division, you should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem solving and decision-making. Your Responsibilities: Overseeing daily operations, managing budgets, and setting performance objectives. Developing and implementing business, marketing, and advertising plans. Ensure Health and safety procedures are followed to both brand and retailer standard throughout the partnership. Planning, evaluating, and optimizing operations to be efficient and cost-effective. Ensuring company standards and procedures are followed. Ensure franchisees adhere to the planogram and are giving great customer service when necessary. Supporting store franchisees and acting as a primary resource. Evaluate store and individual performances. Address potential and current problems and suggest prompt solutions. Effectively manage the costs within your region, to ensure budgets are achieved. Maintain a positive, professional, and motivating work environment. Ensure your region has 100% completion on Safety Culture Logs. Travel and support other regions when needed, such as for new store openings. Create plans to continually improve regional support to our franchisees and Kroger. Provide a weekly summary of your division, celebrate wins and look for ways to improve. Please note a minimum of 40 hours per week is required. Due to the 7-day nature of our operation, some weekend and evening work may be required as determined by your direct manager and business needs. Qualifications: Previous leadership experience is preferred, but other areas of experience will be considered. Understanding of store operations. Ability to lead and motivate a high-performance sales team. Planning, evaluating, and optimizing operations to be efficient and cost-effective. Ensuring products and services comply with regulatory and quality standards. Ensuring company standards and procedures are followed. Strong organizational skills with a problem-solving attitude. Outstanding communication and people skills. Excellent written and verbal communication skills. Ability to multitask and work efficiently under pressure. Strong ethical leadership abilities. Able to bring an element of excitement to the role and pass this on to the teams managed. Valid driver's license and clean driving record. This role requires 100% travel What's In It For You? We're committed to building inclusive Teams and giving our People the opportunity to grow their careers alongside us Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance Pet Insurance 401 (K) Matching Paid Time Off (PTO) Paid Sick Days Fitness stipend Book allowance Tuition reimbursement and professional development assistance Training/Advancement Opportunities JFE Franchising Inc is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
    $60k-93k yearly est. Auto-Apply 13d ago
  • Regional Manager

    Aura Living

    Operations manager job in Boise, ID

    Job DescriptionThe Aura Living Experience Aura Living is a premier multifamily management firm dedicated to delivering operational excellence and strategic growth throughout the Idaho market. With more than two decades of local expertise and a proven record of elevating community performance, we drive long-term value for owners, residents, and partners. We think differently, manage with precision, and deliver results that radiate success. Our Team is our Greatest Asset We are looking for a Multi-Family Community Regional Manager superstar to join our team. The Regional Manager is responsible for leading the operational and financial success of a multi-site portfolio through disciplined accountability, data-driven decision-making, and a culture of continuous improvement. As the primary liaison between property teams, leadership, and clients, you will influence key performance outcomes including revenue growth, resident satisfaction, risk mitigation, and operational efficiency. Success requires a fiduciary mindset, a high standard of care in all decisions, and the ability to attract, develop, and retain top-performing talent. Position: Regional Manager Location: Boise/ Treasure Valley, ID Status: Full-time, Non-Exempt Hours: Monday-Friday 8:00am - 5:00pm We Don't Just Say We Value Our Team, We Prove It! Competitive compensation package for a full-time role Opportunities for advancement and professional development Excellent benefits, including comprehensive health care, 401(k) with company match Paid time off and holidays Upscale and Professional work environment Culture that respects work-life balance Fun group of people in a real team atmosphere Primary Responsibilities: Team Leadership & Talent Development Recruit, mentor, and retain high-performing professionals by setting clear expectations, conducting regular performance evaluations, and building individualized development plans. Oversee onboarding and hands-on training to ensure teams are equipped to meet service and performance standards. Hold teams accountable for KPIs including occupancy, revenue targets, and service delivery while cultivating a results-driven, people-first environment. Operational Oversight Direct daily operations, leasing strategies, and service delivery across the portfolio to achieve financial goals. Perform routine site audits to ensure adherence to company policies, lease standards, maintenance protocols, safety requirements, revenue controls, and regulatory compliance. Client & Stakeholder Communication Deliver proactive, transparent communication on portfolio performance, market insights, risk mitigation, and strategic recommendations. Manage escalations, negotiate contracts within budget parameters, and cultivate long-term partnerships aligned with client objectives. Strategic Collaboration & Adaptability Collaborate with site teams and senior leadership to analyze market trends, forecast performance, and implement initiatives that elevate results. Lead change management efforts by championing best practices, performance tools, and new operational efficiencies. Resident Experience Management Resolve complex resident concerns with empathy and strategic problem-solving, turning challenges into opportunities for retention and reputation enhancement. Incorporate Resident Satisfaction Surveys, Reputation Management platforms, and service-tracking tools into daily operations with consistency and accuracy. Performance Monitoring & Reporting Deliver timely and accurate weekly, monthly, quarterly, and annual reporting, including budget variances, vacancy trends, staffing assessments, and risk evaluations. Use data analytics to identify trends, evaluate opportunities, and recommend corrective actions. Financial Accountability Maintain full fiduciary oversight of portfolio financials-budgeting, pro forma tracking, revenue optimization, and capital investment planning. Ensure all financial decisions support long-term asset value, cost efficiency, and compliance with a high standard of care. Risk Management & Compliance Proactively identify and mitigate operational, regulatory, and financial risks. Enforce compliance with Fair Housing regulations, Idaho tenant-landlord laws, safety protocols, and company standards. Revenue & Expense Optimization Develop and execute competitive leasing, marketing, and pricing strategies that increase occupancy and revenue. Recommend and lead capital improvements that deliver measurable ROI and reduce long-term operating expenses. Attributes of a Strong Candidate: Bachelor's degree preferred. 3-5 years of multi-site multifamily management experience across diverse residential communities. Proven leadership experience with a strong record of meeting or exceeding performance goals. Strong financial acumen including budgeting, pro forma analysis, variance reporting, and fiduciary oversight. Proficiency in data analysis and forecasting to support strategic decisions. Experience with high-impact leasing, marketing, and revenue strategies. Familiarity with systems such as ResMan, Paylocity, BlueMoon, Western Reporting (preferred, not required). Strong project management skills with a focus on accountability and measurable results. Exceptional communication and collaboration skills, with the ability to lead cross-functional teams and manage conflict effectively. Comprehensive understanding of residential operations including maintenance, resident relations, and compliance. Highly organized, proactive, and capable of prioritizing in fast-paced, high-stakes environments. Knowledge of standard lease provisions, Fair Housing requirements, and Idaho tenant-landlord regulations. Do you think you have what it takes to join the Aura Living Team? If so, we look forward to receiving your resume! Powered by JazzHR qSqi4tgwVe
    $60k-93k yearly est. 21d ago
  • Regional Trucking Manager- Caldwell, ID

    Simplot 4.4company rating

    Operations manager job in Caldwell, ID

    The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture. **Summary** This role will provide supervision, coordination and disposition of the assets assigned to Simplot Transportation for a designated geographic region with moderate market complexity to ensure customer product movement needs are met and are consistent with Company standards for quality, cost and service. Develop markets in assigned geographic region. Develop internal and external pricing for services to be provided. **Key Responsibilities** + Responsible for identifying and developing profitable market development opportunities. Responsible for sales, pricing and market analysis. Generate Intellectual Property for the company to provide technical insulation for the product portfolio or that can create an income stream through licensing. + Responsible for managing compliance with all required business unit, company, and regulatory agency policies and procedures. Brings field department, Transportation staff and contractors together for pre-harvest safety, food safety training to include GAPP and GMP. + Independently works with customers, other Simplot Transportation managers and contract transportation service providers. + Responsible for maximizing fleet productivity to achieve lowest operating costs consistent with customer service requirements. Responsible for fleet maintenance operations or active interaction with 3rd party provider of maintenance, which may include purchase of spare parts, lubricants and other materials to meet work plans and assigned budget. Responsible for fuel acquisitions and negotiation of pricing for same. Responsible for rolling stock leases and maintenance to include what assets go where and how to extract the most benefit from the equipment. + Responsible for handling freight claims, cargo loses and interaction with parties involved. + Responsible for managing, organizing, recruiting and directing the supervisory, clerical, and hourly staff in assigned geographic region. This includes interviewing, hiring, training employees, as well as planning, assigning and directing work. + Directs activities of salaried staff involved in fleet operations including the scheduling of all assets at the assigned terminals, including but not limited to over 125 types of commodities ranging from bulk to temperature sensitive products. **Typical Education** Bachelor's Degree (B.A. or B.S.) from 4 year college or university (preferred) **Relevant Experience** 8+ years related experience and/or training **Required Certifications** + CDL(preferred not required) **Other Information** Knowledge: Requires thorough understanding of fleet operations, regulatory requirements and profitability requirements. This is an experienced practitioner who has gained knowledge through progressively more responsible positions and a combination of education and experience. Has knowledge and experience to settle liability claims independently. Knowledge of legal, operational issues and federal motor carrier rules so that compliance is met with minimal oversight. Ability to evaluate alternative supply networks that optimize cost and service objectives. Knowledgeable of equipment specifications. Should have at least 8 years of management/supervisory experience. Skills: Ability to effectively communicate with a variety of employees/managers at all levels within the organization. Ability to effectively communicate with external customers and contractors. Excellent judgment, negotiation and decision-making skills. Ability to work within framework of goals established for the organization. Ability to work with minimal direction and to coordinate multiple needs, priorities and customers and to exhibit a variety of styles and methods to meet goals. **Job Requisition ID** : 23923 **Travel Required** : Less than 10% **Location(s)** : GF Transportation Office - Caldwell **Country:** United States ****The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. ****
    $76k-117k yearly est. 42d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in Boise, ID

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $73k-112k yearly est. 39d ago
  • Port Operations Manager - Diego Garcia

    Amentum

    Operations manager job in Boise, ID

    This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations + Managing port personnel, including hiring, training, and performance evaluations **QUALIFICATIONS** + US Citizenship + Secret Security Clearance + Minimum of 72 months Harbor Operations experience. This opportunity is located on the island of Diego Garcia. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
    $43k-75k yearly est. 60d+ ago
  • Environmental Services / Custodial Operations Manager 1

    Sodexo S A

    Operations manager job in Nampa, ID

    Role OverviewLet your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for St. Luke's Hospital located in Nampa, ID Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience. What You'll Dodrive client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringexperience leading and managing a team;experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;experience analyzing data, presenting and effectively communicating to all levels within the organization related to training, leading hospital committees and change management;in-depth knowledge of housekeeping systems and procedures;experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;scheduling flexibility to work an afternoon shift Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience
    $49k-92k yearly est. 9d ago
  • Zone Manager, Provider Privacy

    Datavant

    Operations manager job in Boise, ID

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $29k-39k yearly est. 35d ago
  • Operations Manager (Operations Manager II)

    DHL (Deutsche Post

    Operations manager job in Nampa, ID

    The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is $75,000 to $95,000, and Washington is $80,169 to $95,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. Job Description * Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. * Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency. * Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. * Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts. * Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. * Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements. * Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations. * Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction. Required Education and Experience * Bachelor's degree or equivalent experience, preferred. * 1+ years logistics industry experience, required. * 2+ years of experience in a supervisory or management role, required. * Experience with P&L management, objective setting, and project management, preferred. Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. ","title
    $75k-95k yearly 19d ago
  • Neuropsych Regional Specialty Manager - Mountain Plains

    Neurocrine Biosciences 4.7company rating

    Operations manager job in Boise, ID

    Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role:This role leads a sales team promoting life-changing treatments for people with serious neurological, endocrine and psychiatric disorders. The successful candidate recruits and develops a diverse, high-performing team to exceed sales goals within an assigned region while managing key projects and collaborating with commercial cross-functional teams. They provide strategic direction, field coaching, and develop specialty pharmacy fulfillment access strategies. The position requires excellent relationship-building abilities with internal and external stakeholders, impactful communication skills, and the ability to execute successful sales meetings while guiding the team toward effective solutions. _ Your Contributions (include, but are not limited to): Leadership & Talent Management Lead regional sales team by recruiting, developing, and retaining top talent Provide strategic direction and performance coaching to achieve team excellence Support team development and ensure proper onboarding of new team members Strategy & Execution Drive regional implementation of sales strategies to meet or exceed sales objectives Develop targeted strategies for psychiatric and neurological markets Identify regional opportunities and remove barriers to team success Foster innovative sales approaches and best practices Performance Management Analyze sales data and market trends to inform strategic decisions Hold team accountable for execution of sales strategies and meeting objectives Consistently spends time with each account specialist in the field to observe and coach performance Provide regular performance feedback and development opportunities Business Operations Manage regional budgets and expenses effectively Ensure compliance with Neurocrine policies, FDA guidelines, and industry standards Maintain open communication between field teams and headquarters Stakeholder Engagement Is a known entity with key opinion leaders and healthcare professionals within their Region Develop and maintain relationships with key opinion leaders and healthcare professionals Engage with local professional and patient advocacy groups Coordinate with pharmacies and payers to optimize market access Cross-Functional Collaboration Align with marketing, training, sales operations and other departments Requirements: BS/BA degree AND 8+ years of sales experience in biotech/pharmaceuticals industry, including 3+ years of first-line sales management experience typically acquired through progressively responsible sales roles. Demonstrated track record of successfully building OR Master's degree preferred AND 6+ years of experience as show above. OR PhD AND 4+ years of experience as show above Sees broader organizational impact across departments/divisions Strong sales disposition and business acumen Proven sales performance (meeting/exceeding quotas, rankings, recognition awards) Successful launch experience in complex, competitive environments Effectively manages change and can act without complete information Maintains composure under pressure Strong understanding of healthcare regulatory environment Entrepreneurial mindset suitable for startup environments Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to lead through ambiguity and provide team with directional clarity instead of perfect answers Knowledge of functional discipline best practices and related business concepts Improves tools and processes within functional area Developing internal reputation in area of expertise Leads cross-functional teams and demonstrates leadership skills Sees broader organizational impact across departments/divisions Strong computer and technical skills Excellent communication, problem-solving, and analytical thinking abilities Manages multiple projects/deadlines with high accuracy and efficiency Thrives in collaborative, performance-based, fast-paced environments Adaptable learner who enjoys unfamiliar challenges Upholds high ethical standards Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $165,600.00-$227,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
    $165.6k-227k yearly Auto-Apply 27d ago
  • Deposit Operations Manager

    Sunwest Bank 4.1company rating

    Operations manager job in Nampa, ID

    The Deposit Operations Manager guides all deposit operations teams for the Bank (i.e., wires, check processing, deposit services, lockbox, automated clearing house, online banking and treasury services, government reporting, deposit fraud loss mitigation, legal processing and research, policy and procedure maintenance and publications, etc.). Builds a team of leaders and subject matter experts in each operational discipline capable of assuming increased responsibilities to support succession planning. May lead the development and enhancement of systems through technology and automation, equipment, or training procedures or programs which will support products and/or services; may participate in various bank committees or bank wide user groups to represent operations department on training or system needs. Proactively participates in Bank efficiency and automation initiatives and provide operations information and expertise with a sense of urgency in support of deployment and improvement of process and/or products. ESSENTIAL DUTIES AND RESPONSIBILITIES Leads, mentors, and develops effective teams through communication and performance management. Monitors work queues and prioritizes work to ensure tasks are completed timely and accurately within the defined Service Level Agreement (SLA). Develops and implements best practices in the areas of payment systems processing, payment related fraud, and operational policies/procedures. Advocates for change and innovation across the enterprise and identifies and leads the implementation of enhanced products/services/solutions as well as processes to improve quality and efficiency without compromising service levels. Assists senior management with developing effective systems to ensure risks are identified, measured, monitored, and controlled and compliance requirements are adhered to and followed. Provides technical and professional assistance, support and troubleshooting for issues related to core and online banking solutions (including those related to treasury services), lockbox services, payment processing, item processing, exception processing, and reconciliation and settlement activities. Demonstrates experience and knowledge supporting, designing, and implementing deposit, payment systems, online banking/treasury, and branch operations solutions; including, maintaining a thorough understanding of the technical aspects of software applications utilized, transaction flow and payment processing, emerging products and solutions. Ensures compliance with FDICIA, audit, and payment network requirements (SWIFT, Visa, Mastercard, Nacha, etc.) Partners with Marketing to evaluate product performance and recommend changes to products or marketing strategy to optimize program performance and ensures changes are communicated to clients. Ensures all deposit, payment-related, online banking and treasury agreements, fee schedules, disclosures, and other client-facing forms are current and compliant with the appropriate regulations and rules. Develops and maintains department procedures and resources to ensure efficient processes, exemplary service, and business continuity. Ensures all annual client audits and corporate communications are performed and documented. Assists in the annual evaluation of deposit product and services pricing, updating as needed to remain competitive and profitable. Prepares and presents information for management and board reporting, audits and examinations, risk assessments, and other initiatives. Coordinates with Bank vendors when needed to resolve issues and assists with third party vendor management responsibilities. Coordinates with the Operations Team, Information Technology Team and Information Security Officer to escalate security issues to stop fraud activity; communicates and recommends fraud solutions to clients and for the bank. Understands and complies with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious client and/or account activity. ADDITIONAL RESPONSIBILITIES Demonstrates high degree of professionalism in communication, attitude and teamwork with internal and external clients. Demonstrates high degree of quality work, attendance and appearance Additional duties as assigned as it relates to the position SUPERVISORY RESPONSIBILITIES This position is responsible for supporting the oversight of critical deposit operations back office processing; leading a tenured team of 4-5 managers and 15-20 support specialists. MINIMUM QUALIFICATIONS 10 years banking deposit operations experience required with strong knowledge of digital and online banking products, payment systems (ACH, card, check, wire), lockbox services, operations risk management and regulatory requirements. Technologically inclined with extensive experience with Microsoft Office (Excel, PowerPoint, and Word), core banking systems and related products, awareness of digital trends, and bank industry technology. 7 years progressive leadership experience required. AAP certification preferred, but not required. Advanced to expert systems and application knowledge specific to financial services -- preferably the Fiserv suite of core operating systems and applications Advanced to expert knowledge of applicable financial services regulatory and compliance obligations, rules and regulations, industry standards and practices Advanced to expert project management and organizational skills; ability to create momentum, foster organizational change, and work with members of senior management Advanced communication, presentation and writing skills for internal and external audiences Possess an entrepreneurial business spirit, proactively takes initiative to identify solutions, and executes with a sense of urgency Ability to lead a team, generate enthusiasm for the bank and to create an environment in which employees are focused on high-quality client service Occasional travel required COMPETENCIES: Adaptability Communication Decision Making Initiative Innovation Organization Professionalism Results Orientated
    $45k-65k yearly est. Auto-Apply 60d+ ago
  • Kids Zone Staff - Downtown Boise YMCA

    Treasure Valley Family YMCA 4.1company rating

    Operations manager job in Boise, ID

    Our Downtown Boise YMCA is seeking Kid Zone Staff to join their team! This position is responsible for implementing developmentally appropriate experiences for children from 6 weeks to 6 years in a group setting and for the general safety of the participants in their group. The Downtown Family YMCA opened its doors in 1964 and has since been a landmark in the Downtown Boise area. The facility has a full court basketball gym, a large cardio fitness center, multiple strength training systems and rooms, racquetball courts, a climbing wall, five fitness studios, three swimming pools, and multiple youth programming areas. Schedule: This is a part time position averaging 3-10 hours weekly. Schedule requirement is evenings and weekends. Pay: $13.35/hour. Responsibilities: * Develop intentional relationships and maintain effective daily communication with participants and parents using the Y voice attributes. * Create an environment that fosters safety through supervision and by role modeling safe behaviors. * Monitor and ensure safety of participants, staff and volunteers in assigned program areas. * Organize, supervise and facilitate children in a variety of activities that are culturally relevant, developmentally appropriate in an indoor/outdoor setting. * Adhere to program standards including and cleanliness standards. * Resolve participant and parent concerns and issues. Follow appropriate incident response procedures. * Maintain program site equipment and required program records. Qualifications: * Must be 16 years of age, preferred High school graduate or equivalent. * Six months of experience working with children 6 weeks to 6 years old preferred. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended.
    $13.4 hourly Easy Apply 14d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Operations manager job in Mountain Home, ID

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $31k-37k yearly est. 1d ago
  • Vice President of Service Operations

    Healthcare Support Staffing

    Operations manager job in Meridian, ID

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Shift: Monday - Friday 8:00am - 5:00pm Company Job Description/Day to Day Duties: You, as the Vice President of Service Operations will be held responsible to direct the provider operations, government program operations, business process management, claims, customer service call center, and enrollment and billing functions of the company. Essential Duties: • Direct the daily operations of Provider Operations, Government Program Operations, Business Process Management, Claims, Enrollment & Billing, and Member Service functions to ensure cost effective, efficient, and member centric service. • Ensure the fair, accurate, consistent and timely processing of claims in compliance with member policies, provider contracts, and government regulations. • Ensure BCI maintains current and accurate Provider File information. • Ensure accurate enrollment of members and timely distribution of membership cards. Ensure premiums are billed and membership is reconciled and premium payments received before releasing claims for payment. Ensure Group Administrators and/or Individuals are contacted in order to collect past due premiums. Ensure that questions regarding membership status and billings are answered accurately and in a timely manner. • Ensure Provider and Customer inquiries regarding claims status, benefits, and eligibility are answered accurately, timely, and in a manner that reflect excellent customer service. Ensure Provider inquiries for Medicare Advantage Providers are answered accurately, timely, and in a manner that reflects excellent customer service and consistent with Medicare regulations. • Responsible for the maintenance of system of clinical rules and edits necessary to protect policy holders against improper billing practices. • Provide oversight for provider network management activities related to provider information management, credentialing, risk score optimization, and provider appeals. • Develop and implement business plans assuring the delivery of cost-effective high quality medical and administrative services for Medicare and Medicaid members. Ensure revenue management and reconciliation systems that contribute to profitability and ensure compliance with governmental regulations. • Provide support for effective corporate-wide operations by participating as a member of the Executive Staff. • Ensure the highest quality of service is provided in an efficient manner by conforming to and complying with the goals and objectives of the company. • Perform other duties as requested by the Executive Vice President Healthcare Operations & IT. Management Accountabilities: • Establish division objectives that support corporate goals and produce regular status reports. • Prepare an operating budget that reflects the forecasted needs of the department and control expenditures to assure adherence to approved budgets. Manage expenses not to exceed the budget • Ensure effective workflows, maximize system efficiencies, monitor quality performance measures and confirm appropriate completion of work assignments. Make recommendations for change as appropriate. • Approve personnel actions such as hiring, disciplinary, termination and/or salary recommendations. • Participate in training, coaching and motivation of employees including career path development. Assess individual employee performance and conduct timely performance appraisals. • Promote teamwork, discussion, and cooperation among staff and other departments. Ensure timely communication and sharing of information with team members. • Work with staff to resolve work-related issues and concerns. Promote a respectful and diverse workplace. • Develop and maintain departmental policies and procedures. Qualifications Minimum Education/Licensures/Qualifications: • 10+ years in health insurance industry • 5+ years management experience • Bachelor's Degree in Business or Health Insurance Related Field Preferred Qualifications: • Master's in Business Administration or Health Insurance related field VP of Service Operations/Provider Operations/Government Program Operations/Business Process/Revenue Management for a Healthplan/Managed Care Organization/Medical Group Additional Information Interested in hearing more about this great opportunity? Please click Apply or call Gemma Halton at (407) 478-0332 ext. 153
    $111k-186k yearly est. 60d+ ago

Learn more about operations manager jobs

How much does an operations manager earn in Boise, ID?

The average operations manager in Boise, ID earns between $34,000 and $96,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Boise, ID

$57,000

What are the biggest employers of Operations Managers in Boise, ID?

The biggest employers of Operations Managers in Boise, ID are:
  1. Crunch Fitness
  2. Area Wide Protective (awp)
  3. Applied Materials
  4. ACCO Engineered Systems Inc
  5. Partake Foods
  6. Sky Zone
  7. Sonepar USA
  8. Cambia Health Solutions
  9. Celestica
  10. Sharecare
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