Sales Strategy & Operations Manager
Operations manager job in Westport, CT
Westport, CT
Hybrid: 3 days in office (if commuting far, like NJ, could be 2 days)
Our client is a rapidly growing, science-driven consumer healthcare company focused on delivering innovative over-the-counter (OTC) products that meaningfully improve everyday health and wellness. With a portfolio of well-established brands, recent strategic acquisitions, and robust investment in breakthrough R&D, the organization combines the agility of a startup with the stability and resources of a mature company.
The company recently expanded through a major OTC brand acquisition and is gearing up for new consumer awareness campaigns and enhanced retail activation across top U.S. retailers. This is an exciting time to join a business that is scaling quickly and evolving its commercial capabilities.
The Role
We are seeking a Sales Strategy & Operations Manager who will play a central role in shaping customer business planning, leading trade strategy, and supporting sales teams to drive commercial excellence. This individual will partner closely with senior sales leaders, marketing, finance, and field sales teams to translate brand strategies into winning retail execution.
This is a high-visibility role ideal for someone who is analytical, detail-oriented, collaborative, and passionate about bringing consumer brands to life at retail.
Who We're Looking For
Bachelor's degree in a related field
Experience in sales strategy, sales operations, revenue management, customer planning, or trade marketing, ideally in consumer goods or OTC/health & wellness.
Strong analytical skills and comfort working with syndicated data (Nielsen, IRI, POS).
Ability to collaborate cross-functionally and influence without authority.
Highly organized, detail-oriented, and energized by a fast-paced, growing environment.
Strong communication skills and ability to build compelling selling stories.
Vice President Operations - Commercial Roofing
Operations manager job in New Haven, CT
VP of Operations - Commercial Roofing
New Haven, CT
$140k - $180k
Grab your career with both hands and make your dreams reality
What's in it for you?
Bonus
Equity scheme
Company Truck or Vehicle Allowance
Credit card
401k
Health Insurance
Company Phone and Computer
Company Story
Over 10 years, this contractor has gone from $0 and 4 staff to now generating $50m in annual sales with 80+ employees, and have opened offices in Miami, FL and Santa Monica, CA. Their vision is to create a culture of outstanding careers for their employees and world class service for their customers.
They have partnered with Private Equity and have a very ambitious 5-year plan to expand across the county and become a Top 5 Roofing Contractor. Their expansion plans are to grow 20-30% YoY.
They work on nationwide contracts with private clients and fortune 500 companies, such as Walmart and Sams Club, on projects ranging in value from $50k - $11m.
What they do
Their work is split between 70% re-roofing, 20% new construction, and 10% service and they have experience installing every type of commercial roof system; hot or cold, TPO, PVC, BUR, and also metal wall panels and facades.
What you will be doing
Report to and work closely with the President of the company
Oversee daily operations of the entire company across the US including: overseeing project management, scheduling, team building, resource allocation and procurement
Implement product management systems
Manage and monitor finances including; profitability, optimize schedule and labor, procurement, budget development
Manage progress in the field
Ensure safety and quality standards are met both in the field and office
Track operational performance, set KPI's, support training and development and work with recruitment to attract top talent
What you'll need
5+ years of operational leadership within commercial roofing
Ability to service enterprise level accounts
Experience leading multiple operational teams across office and field
Project management and CRM software experience
Able to be onsite in Connecticut and able to travel occasionally to other sites
Don't hesitate and APPLY NOW. Don't have a resume, no problem! Just contact me directly:
*******************************
Not quite right for you but know someone that would be an excellent fit? Refer a friend and if they are successfully placed, we pay you $1000!
Business & Operations Manager
Operations manager job in Stamford, CT
Business and Operations Manager
Company: Little London Collective
Industry: Luxury Home Construction
Job Type: Full-Time
About The Little London Collective
LLC is a fast-growing luxury construction company specializing in high-end residential projects across Connecticut and New York.
Founded to bring greater transparency, project management discipline, and operational efficiency to the building process, the company is redefining how premium construction projects are delivered.
We are seeking a motivated and detail-oriented Business & Operations Manager to join our team and help strengthen the company's operational foundation as we continue to scale. This role will play a key part in building the systems, structure, and processes that support our growth.
Role Overview
The Business and Operations Manager is responsible for coordinating and overseeing the internal operations of The Little London Collective. This position ensures that business systems, financial processes, and administrative functions run efficiently and support the company's growth. The role requires a detail-oriented and process-driven individual who can manage multiple priorities and maintain organizational structure across teams.
Key Responsibilities
Operations Management
Manage and improve day-to-day business operations, systems, and workflows.
Oversee administrative infrastructure including technology tools, document management, communications, and facilities.
Standardize operating procedures across projects, ensuring consistency in reporting, documentation, and compliance.
Create and maintain internal corporate file systems to organize all business and project related documentation.
Support procurement and vendor management, including tracking contracts, payments, and deliverables.
Financial and Budget Support
Assist the CFO and leadership team with project budgeting, financial tracking, and forecast preparation.
Consolidate project-level financial data into regular management reports.
Coordinate with accounting to ensure timely invoicing, payments, and reconciliations.
Legal and Compliance
Support preparation and management of client contracts, NDAs, and service agreements.
Maintain accurate records of all corporate and project-level documentation.
Ensure compliance with company policies, licensing, insurance, and reporting requirements.
HR and Administrative Support
Support onboarding and contractor management processes.
Coordinate with leadership on performance tracking, staffing schedules, and role assignments.
Reporting and Internal Communication
Prepare periodic management reports summarizing project status, budgets, and key performance metrics.
Maintain internal dashboards and records to support decision-making.
Facilitate communication between leadership, project teams, and external partners.
Qualifications
5+ years of experience in business operations, administration, or project management.
Strong organizational and problem-solving skills.
Familiarity with financial reporting and business planning processes.
Familiarity with legal contracts.
Proficient with productivity and collaboration tools (e.g., Google Workspace, Microsoft 365, or similar).
Ability to manage multiple projects and deadlines in a fast-paced environment.
Experience in construction, real estate, or design industries preferred.
Why Join
Opportunity to help build efficient operational systems within a growing company.
Direct exposure to leadership decision-making and business planning.
Collaborative, team-based work environment with clear accountability and structure.
This is an in-office position with flexible hours. While we're happy to accommodate your schedule, we're seeking a consistent commitment of at least 4-5 hours per day on site, Monday through Friday, with remaining hours that may be completed remotely.
The role will begin as a contract position, with the potential to transition into a full-time, salaried role based on performance and company growth.
Compensation will be commensurate with experience and the agreed-upon schedule.
Assistant Store Manager, Deer Park
Operations manager job in Deer Park, NY
ASSISTANT STORE MANAGER
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
Drive results through delivering an elevated customer experience
Lead and execute key opening and closing duties and operational tasks.
Demonstrate flexibility and desire for individual growth in a fast-paced store environment
Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
Build a client book through establishing client relationships to drive additional traffic and create client engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
3+ years of relevant retail management experience
WE'D LOVE TO SEE:
A self-starter with the ability to mentor and continue to develop personal leadership qualities
Energetic, motivated and engaging; a true brand ambassador with a love for fashion
Knowledge of clienteling with the ability to build lasting customer relationships
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Flexible schedule
Internal Mobility Across Brands
Exclusive Employee Sales
Clothing Allotment
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Assistant Store Manager | The Westchester
Operations manager job in White Plains, NY
The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Westchester Assistant Store Manager will be accountable for the following key deliverables:
Core Responsibilities
Achieve and/or Exceed Sales Plan
Partner with sales professionals to meet their individual sales plans and KPI
Participate in the development and execution of strategic initiatives to deliver the sales budget.
Demonstrate an active role on the selling floor through sales leadership and client development
Support sales professionals in closing sales
Facilitate the implementation and success of special events held at the retail store
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Maintain visual presentation based on company vision and market needs
Clientele/Service Management
Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
Ensure store data capture goals are being achieved
Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions
Operations
Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
Implement and support all security measures
Partners with the sales professionals in the administration of special order requests
Oversee store opening and closing in the absence of the Retail Store Manager.
Talent
Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
Provide formal and informal feedback to staff to build ongoing development opportunities
Explain and enforce KPIs and ensure that staff is trending to those measures
Qualifications
Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
Ability to manage multiple tasks in a fast-paced environment
Proven ability to drive results, and strategic vision to develop business
Language skills (Spanish) are a plus
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Computer Skills: Proficient in Microsoft Word, Excel, and Outlook
The expected base pay for this role is $80,000 - $92,500 annually.
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Retail Store Manager
Operations manager job in White Plains, NY
ABOUT THE JOB:
Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional Retail Store Manager who will be responsible for our Westchester retail store located in the The Westchester in White Plains, NY. You'll work closely with the GOAT USA retail team, reporting directly to the Regional Retail Manager.
The ideal candidate for the Retail Store Manager role will have a deep understanding of retail operations, from inventory management and customer service to staff training, team development, and sales performance. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about leading a high-performing team, and is committed to delivering exceptional customer experiences. The ideal candidate will also be proactive in fostering a positive store culture, driving sales growth, and contributing to the success of a dynamic and rapidly expanding retail business.
WHAT YOU'LL DO:
Position Overview:
The primary responsibility of the Retail Store Manager is to ensure the GOAT USA retail store operates smoothly and efficiently. This role involves overseeing day-to-day operations, including sales performance, inventory management, and visual merchandising. The Retail Store Manager is also responsible for hiring, orienting, and training employees, developing schedules, and maintaining a positive and productive work environment. Additionally, they monitor sales targets, analyze store performance, and ensure compliance with company policies and procedures, while motivating and leading the entire team to achieve store goals.
Job Duties and Responsibilities
Complete store operational requirements by scheduling and assigning employees to shifts.
Promote optimum staff performance by coaching, counseling, and disciplining employees.
Regularly schedule meetings with staff to review performance.
Deal with escalated customer service issues and incident reports
Coordinate with Regional Manager to review company initiatives, expectations, and requirements pertaining to the retail location.
Present the store creatively and cultivate a restock schedule for always maintaining inventory.
Engage with the GOAT USA sales strategies.
Manage inventory.
Open and close the store
Opening and closing the register
Ensure store is secure and safe for staff and customers.
Maintain cash deposit routine.
Report cash and sales numbers to the Regional Manager, accounting team, and executive team.
Make sure the store is neat, presentable, and organized at all times.
Secure merchandise by implementing security systems and measures.
Protect employees and customers by providing a safe and clean store environment.
Facilitate and assist in the store restocking on Thursday mornings.
Coordinate with retail leadership to rotate inventory throughout the seasons.
Organize the stockroom.
Fulfill any online orders from the store.
Decorate the store during holidays.
Maintain excellent communication and Customer Service skills.
Maintain cleaning supplies, utilities supplies, and cleaning schedule for the store.
Requirements
Excellent verbal and written communication skills.
Strong communication, leadership and team management skills
Excellent organizational and time management skills.
Exceptional interpersonal and conflict-resolution skills.
Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Ability to communicate effectively in English
Capable of lifting or moving heavy products up to 50 pounds.
Able to stand and walk throughout the scheduled work shift.
Basic math skills for handling transactions.
Basic Excel and Word skills.
Must work every Monday, days of restocks, and one weekend day.
Full Time U.S. Employee Benefits Include:
PTO
Health Insurance
DCA/ FSA account
Employee discount
Equal Employment Opportunity Statement:
GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.
ABOUT US:
GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone do be the GOAT!
Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of approximately 150 members, GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.
Please visit our Instagram at @goatusa and our website, goatusa.com for a better understanding of the brand, product line, and founder's story.
General Manager
Operations manager job in Bridgeport, CT
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements: Is This You?
High School minimum, University Degree Preferred
2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Vice President, Operations - Asia
Operations manager job in Stamford, CT
Experience Experienced Area Operations
Business Cohen Veterans Network, Inc.
Status Full Time - Exempt
Job Grade 10
A Career with Cohen Veterans Network, Inc
At Cohen Veterans Network, we seek to improve the quality of life for veterans, including those from the National Guard and Reserves, active duty, and their families. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every veteran, active-duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. The Cohen Veterans Network, Inc., is a not-for-profit philanthropic organization (a registered 501c3 Private Foundation).
What you'll do
We are looking to add a Vice President, Operations for Asia to our team. Under the direction of the Chief Operating Officer, you are responsible for providing operational oversight for all Asia Clinics Overseas. You will serve as the primary conduit of the Cohen Veterans Network mission, policies, and communications to the clinics and be a member of the CVN Senior Leadership Team. This position will be located in Asia. Specifically, you will:
Be responsible for attainment of all CVN KPIs overseas - access, clinical outcomes, cost, performance
Be responsible for ensuring that all clinics consistently adhere to compliance, risk, and security standards
Regularly attend (virtually) Senior Leadership meeting
Supervise all Clinic Directors within the assigned region and provide additional supervision to clinical staff, as needed
Oversee Clinic Directors' execution of clinical operations and performance (e.g., clinical care, staffing, training, measurement and evaluation, productivity and continuous quality improvement efforts) and provide direct quality control guidance, as needed
Step in as interim Clinic Director if needed during turnover
Provide overall administrative supervision for the Asia Clinics - i.e., budgetary oversight, licensure requirements, cross-clinic integration, Clinic Directors management, personnel issues, outreach and communications
Routinely visit each Cohen Clinic for in-person evaluation and oversight of operations, ensuring standardization across clinics
Establish and maintain effective working relationships with AAFES, DOD, and TRICARE leadership locally
Ensure the adoption of and adherence to the Cohen Clinic Model (e.g., evidence-based practices, measurement-based care, collaborative documentation, and other identified best clinical practices)
Ensure each clinic's staff actively communicate with the Cohen Veterans Network Central Office, participate in CVN meetings/events/activities, and contribute to the overall Through leadership, develop and foster a culture of collaboration, peer consultation, and commitment to ongoing education and professional improvement with each Clinic Director and their staff
Conduct outreach activities on behalf of the Cohen Clinics (to include education and awareness campaigns on and off base; routine touchpoints with base and AAFES leadership, relationship-building with community stakeholders, etc.)
Host VIP visitors at Clinics for clinic tours and education sessions
Represent the Clinics by participating in media opportunities and interviews
Interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem solve clinic related issues; remember various rules; and explain and interpret policy on a continuous basis
What's required
Active U.S. clinical license in Psychology, Social Work or Marriage and Family Therapy
Master's in Health Administration, Psychology, Social Work or Nursing, Doctoral Degree in Psychology (PhD, PsyD, EdD), or related degree
10+ years' experience in behavioral healthcare
7+ years' leading, managing, and/or supervising in a behavioral health clinical setting
Demonstrated leadership capacity and ability to foster teamwork and a supportive flexible environment
Business and leadership mindset
Experience across a range of modalities beyond individual adult treatment to include child, couples, and family treatment is preferred
Experience working with a military or veteran population to include cultural competence
Ability to read and interpret data and plan and implement appropriate action in response to data
Ability to travel regularly
Demonstrated skill in supervision of subordinate staff and trainees
Experience speaking and engaging in small and large professional settings
Experience training and developing staff
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills
Strong consultative abilities, conflict-resolution skills, and leadership abilities
We take care of our people
We offer a competitive benefits package that supports the health, well-being, and professional growth of our employees, along with opportunities for development, inclusion, and performance-based rewards.
The programs and initiatives of Cohen Veterans Network are staffed by talented individuals who have the passion, drive, and skills necessary to fulfill our mission. CVN is an Equal Opportunity Employer, appreciates and values individual differences, and welcomes diversity in its broadest definition. We are committed to promoting an inclusive organizational environment of dignity and respect.
The annual base salary range for this role is $145,000 - $171,000 (USD), which does not include discretionary annual bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
This position requires limited access to Protected Health Information (PHI) to carry out identified job responsibilities. The type of PHI to which this position will have access, and any conditions on such access must be approved and documented prior to receiving such access.
Vice President for Enterprise Risk and Operational Effectiveness
Operations manager job in Fairfield, CT
Please Read*
For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at *********************** or **************.
The Vice President for Enterprise Risk and Operational Effectiveness reports to the Senior Vice President for Finance and Administration and serves as the primary lead for enterprise risk management across Fairfield University. This role works closely with members of leadership to ensure that the enterprise infrastructure and core operations of the University are compliant with established policies, including but not limited to physical and plant; IT enterprise systems and network; risk management processes and frameworks; procurement and contract management; campus safety and emergency operations; compliance with regulatory administration; real estate and other property; and other operational functions. These functions must be efficient, dependable, and aligned with University standards and best practices.
Additionally, as per the Enterprise Risk Management framework and process, this role is responsible for aligning operational processes and practices to ensure that gaps and/or non-existing processes are identified, documented, and treated by the respective risk owners. This person also collaborates closely with the VP for Strategy and Chief of Staff to the President to assist in ensuring that mitigation strategies are aligned with strategic priorities.
This role collaborates with the established Risk Management Working Team and stakeholders to identify, assess, and prioritize institutional risks at the enterprise level. Working closely with Senior Leadership and departmental teams, this position integrates risk management practices into daily operations to enhance the University's ability to proactively manage risks and ensure compliance with legal requirements at federal, state, and local levels. The role also monitors trends in higher education and broader community developments to inform risk management priorities. The Vice President ERM also ensures compliance with established risk policies and mitigation strategies, continuously monitoring and reporting on risk status at defined intervals.
Key Responsibilities:
Lead and mature the University's enterprise risk management framework, promoting a clear understanding of the ERM framework and process.
Integrate risk awareness into operational planning and execution, ensuring a culture of accountability, service orientation, and operational transparency.
Identify vulnerabilities across infrastructure and support services; develop consolidated, enterprise level mitigation strategies as needed.
Ensure risk-informed decision-making in capital planning, vendor relationships, and contingency preparation.
Develop and implement risk assessment, prioritization, and reporting tools-including metrics and dashboards-to effectively communicate risk status and insights.
Ensure operational initiatives improve the effectiveness, efficiency, and quality of institutional operational services.
Drive benchmarking, performance metrics, and continuous process improvement specifically for all enterprise processes identified by the Enterprise Risk Management Committee of the Board of Trustees as part of risk mitigation strategies.
Foster a culture of accountability, service orientation, and operational transparency.
Track emerging risks and compliance requirements, monitoring changes in existing regulations.
Provide best practice guidance to inform risk mitigation strategies and ensure regulatory alignment.
Stay informed on evolving risks in the higher education sector to facilitate effective communication and knowledge sharing.
Support senior leadership and staff across University offices in risk-informed decision-making.
Required Skills & Qualifications:
Strong analytical, problem-solving, and project management skills with independent decision-making capabilities.
Excellent oral and written communication skills, with the ability to convey complex concepts clearly and concisely.
Proven ability to build successful relationships and collaborate with diverse stakeholders to achieve institutional goals.
Adaptability, diplomacy, and the ability to lead initiatives from start to completion.
Proficiency in project management principles for risk identification, assessment, and prioritization.
Understanding of risks associated with a university transitioning to high research spending and doctoral program development.
General knowledge of applicable laws, regulations, and best practices in higher education compliance.
Preferred Education & Experience:
Juris Doctor, Master's degree, or equivalent advanced degree with at least three years of experience in project management, compliance, and risk management, or an equivalent combination of education and demonstrated experience.
General knowledge of risk management frameworks and methodologies.
Experience collaborating with committees or working groups on risk and compliance matters.
Ability in data analysis and reporting.
Strong legal and regulatory awareness.
Ability to build relationships and collaborate across functional areas.
Please Read*
For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at *********************** or or **************.
Category:
Finance - Admin
Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.
*Disclaimer
The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.
All offers of employment are contingent upon a satisfactory background check.
Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a
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. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to ****************
Auto-ApplyOperations and Event Manager
Operations manager job in White Plains, NY
Job Description
Our Vision
A world where every child with a language-based learning disability is empowered to achieve unlimited success.
Objective
Serves as the principal support and customer service representative for the Operations Department and oversees building and event operations.
Duties and Responsibilities
Serve as the first point of contact for inquiries relating to building operations, facility rentals, events, security and food service.
Daily oversight of FMX (Events Management & CMMS Software) calendar and facilities service requests.
Work in coordination with the Director Physical Plant to ensure proper event staffing, security, and catering needs are met for all events.
Act as administrator for facilities:
Assign tickets
Business: Purchase orders, record retention, scheduling work in the absence of Director of Physical Plant, timekeeping, ordering, invoices, and others as assigned.
Staffing for events related overtime
Must be present when needed at after-hours school-wide events to oversee maintenance staff including but not limited to Back-to-School Picnic, Homecoming, Graduation, Schwartz Lecture, and various Board of Trustee events.
Position may be required to perform duties outside their normal responsibilities as needed and when requested.
Scheduling and Events
Manage the details of the school's annual master calendar and implement the use of FMX.
Lead the Calendar Committee in the scheduling of all practices, rehearsals, meetings, and events for all campus venues and most campus departments in the event management software system.
Work closely with the administration team to exercise concentrated vigilance of big-picture vision in scheduling of all reservations.
Resolve scheduling conflicts as necessary for events requiring Sr. Leadership attendance.
Support the planning and coordination of event logistics for all school events, including set-up, food, technology, maintenance, parking, and security needs.
Coordinate all furniture and large-scale facilities rentals needed for events on campus.
Ensure proper facilities staffing needs for event setups by overseeing Facilities Staff outlook calendar and Overtime Events schedule.
Routinely meet with departments planning large/high-profile events to ensure proper planning.
Manage all planning and logistics for annual Graduation ceremony.
Food Service
Coordinate catering needs with the overall FMX system and reporting process for the school.
Work with catering vendor to create menus and standardized service and pricing that is available to standardize and simplify process.
Manage contract with kitchen equipment service company.
Oversee quality and standards being met with food service provider and catering.
Initiate annual renewal of Kosher lunch program offering.
Transportation
Act as main point of contact for specific parking and general transportation concerns on all three campuses.
Oversee all school-owned bus maintenance cycle and registration.
Coordinate event-specific parking needs of off-site parking, shuttle service, and valet service.
Review and coordinate all school-financed parking passes and tickets.
Annual review of MVR form records for insurance and update of driver roster.
Security
Oversee the management and scheduling of security personnel and 3rd party contract.
Address all operational issues with security vendor.
Manage security coverage with account manager as needed for call outs.
Business Office/Risk Management
Manage special projects as assigned.
Maintain purchases in accordance with the budget for facilities and hospitality accounts.
Maintain inventory of supplies for postage meters and RAPTOR printers.
Participate in capital planning & RFP processes.
Oversee COI compliance for all vendors of the school via Trust Layer system.
Assist in obtaining necessary COIs for vendors the Windward School uses.
Liaise between school, insurance and legal as needed.
Specific Requirements:
Excellent verbal and written communication skills.
Ability to speak and understand conversational Spanish required.
Strong clerical and organizational skills with a demonstrated initiative to build and implement improvements to office functions.
Experience managing event logistics from an operational standpoint (hotel, school, or other event management experience preferred). Innate ability to gather and organize a vast array of information related to the execution of concurrent and varying events.
Experience working within a large, complex organization and ability navigate the intricate and constantly evolving moving parts of such an organization.
Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
Experience with any ticketing or event management system preferred, but is not required.
A willingness to learn new software programs applicable to this position as needed.
Experience working in a school environment preferred.
A bachelor's degree is preferred.
Physical/Environmental Requirements:
Physical demands include lengthy periods of standing, use of computer and phones, and carrying heavy objects.
Techincal Director I, Studio Ops
Operations manager job in Bristol, CT
The Technical Director must be proficient in preparing and switching video elements during live and pre-recorded productions in control room environments. Work is done while ensuring all content meets ESPN's high standards of quality and will be performed in a fast-paced environment for a wide variety of studio shows and events.
**Responsibilities:**
+ Focus on major areas of work, typically 20% or more of role
+ Operates all broadcast equipment and technology within assigned operating areas
+ Builds and maintains effects for various productions, providing associated communication and documentation to the entire Technical Directing team
+ Demonstrates solid knowledge of plant signal flow/routing
+ Measures video signals to ensure quality control of ESPN endorsed standards on all operations
+ Participates in special event coverage and projects as necessary
+ May train others in operational areas and if so, required to generate training documentation.
+ File reports, as necessary, on specific working conditions, equipment status, and personal development at the request of management.
+ Participate in training programs, (physical, classroom, virtual, etc.) for self-career development and/or regarding relevant equipment and workflow changes within the operation.
+ Any other duties needed to help achieve business objectives
**Required Qualifications:**
+ Minimum of 2 years practical Content Production or related experience at the regional to large market or network level.
+ Proficient knowledge of all TV Production equipment and technology within assigned operating areas.
+ Flexibility to alter shifts/days off and work overtime to accommodate projects and departmental objectives including the ability to work nights and weekends.
+ Must demonstrate ability to perform tasks under tight deadlines, work independently and lead simultaneous projects.
+ Solid understanding of workflow in other business units, including their impact and/or specific integration with Production Operations.
+ Organizational, efficiency and planning skills are required.
+ Must be willing and able to adapt to a constantly changing environment.
+ Candidates must have good computer background (Outlook, Word, Excel, PowerPoint, etc...) and solid communication skills.
+ Problem solves and troubleshoots using effective communication to best convey any issues needing resolution.
+ Seeks out information in regard to the workflow of other business units, including their impact and/or specific integration with Production Operations, and utilizing that information to enhance processes and/or educate others.
**Preferred Qualifications:**
+ Bilingual (written and spoken) - English/Spanish
+ Demonstrable Knowledge of Broadcast Communications Equipment
+ Understanding of Remote Event Workflows and Terminology
+ Ability to provide exceptional customer service to our partners
+ Regional - National Level Live Event Experience
+ Demonstrable Grass Valley Switcher and Automation Experience
**Required Education** **:**
+ High School diploma or equivalent
**Preferred Education**
+ Bachelor's Degree in Communications, Studio Production, or related field
+ Vocational School or related experience
**Additional Information:** (i.e. physical requirements, holiday, nights, weekend shifts, etc.)
**Job ID:** 10138817
**Location:** Bristol,Connecticut
**Job Posting Company:** ESPN
ESPN Productions, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Director of Operations
Operations manager job in Shelton, CT
Accomplished and FAA-compliant Director of Operations with extensive leadership experience in managing and overseeing all facets of flight operations under FAR Part 135 and FAR Part 91. Proven expertise in developing and enforcing operational policies, maintaining regulatory compliance, and ensuring safe, efficient, and cost-effective flight operations. Skilled in coordinating with the FAA, managing flight crews, and implementing Safety Management Systems (SMS) in alignment with industry best practices.
Demonstrates in-depth knowledge of aircraft scheduling, crew training, maintenance coordination, and operational control. A strategic leader committed to optimizing performance, upholding the highest safety standards, and supporting company growth through operational excellence. Interfaces effectively with the Chief Pilot, Director of Maintenance, and executive leadership to meet both regulatory and business objectives.
ESSENTIAL DUTIES
Operational and regulatory compliance
* Develop, update, and maintain the company's General Operations Manual (GOM), Operations Specifications (Ops Specs), and other critical documents.
* Act as the primary point of contact with the FAA for all operational matters and ensure compliance with all applicable FARs.
* Oversee the company's Safety Management System (SMS), coordinating with other departments to identify and mitigate safety risks.
* Continually monitors company policies and procedures to ensure the highest degree of safety compliance is maintained
Flight operations management
* Ensure all flight operations are conducted safely and efficiently.
* Supervise the Chief Pilot and ensure all pilot responsibilities are met.
* Oversee pilot training programs, records, and crew scheduling to ensure compliance with duty and rest requirements.
* Ensure all flight crews are properly qualified and informed about operational procedures.
Coordination and administration
* Collaborate with the Director of Maintenance to coordinate flight operations and maintenance activities.
* Coordinate with other departments to develop and implement operational budgets.
* Manage and maintain operational records and documentation to meet FAA standards.
* Oversee the management of operational assets, including aircraft and equipment.
* Prevent and correct operational problems and ensure no future repeats of problems. Identify, evaluate and implement mandates from external sources, such as original equipment manufacturers, regulatory agencies, etc., in the organization's planning and decision-making processes. This will include SAFO's and INFOs as appropriate.
* Ensure rapid and complete implementation of new programs and regulations.
Event Operations Manager
Operations manager job in New Canaan, CT
Job Description
Role: Event Operations Manager
Status: Full Time, Exempt (40 hours)
Reports to: Director of Events, Catering & Visitor Experience
Your Day-to-Day
Project Manage all logistical aspects of place-based events from start to finish that celebrate the place, cultural and humanitarian work of Grace Farms.
Supervise the Events Team, overseeing a small team of professional Event Coordinators. Collaborate with internal & external program owners and team members to plan, document, and execute all major aspects of event management from planning stages through completion for events and programs of all sizes and varieties.
Proactively seek, synthesize and communicate collected information regarding each event/program from and to a variety of sources to ensure that all are appropriately briefed and provided with the information they need to execute successfully on each event and program.
Collaborate with and work alongside the Technical Director and team to determine the necessary technical supports for events and productions, including the specifications, costs and usage of equipment applied to a wide variety of performances, workshops, annual benefit and other projects.
Train and coordinate cross-functional visitor engagement team to staff and support events as needed including, but not limited to, talent relations, hospitality, registration and production.
Direct and coordinate event-related meetings and technical planning sessions with internal teams, invited guests, and partners.
Develop and maintain relationships with event-related vendors and contractors.
Ensure compliance with budgetary and contractual obligations
Other professional duties as assigned.
Skills/Abilities:
Proven Project Management skills of complex, multi-faceted events, programs or projects.
Exceptional interpersonal, administrative, and communication skills, and the ability to execute with a high degree of professionalism and excellence, especially under pressure.
Incredible attention to details and logistics planning skills.
Ability to create a welcoming, inclusive, and professional environment for diverse audiences, including dignitaries, artists, and community partners.
Ability to manage multiple events simultaneously, balancing priorities and deadlines.
Must be proficient in Microsoft Office, Outlook, and Excel. Mac skills desirable.
This position is primarily based on-site, and the successful candidate must thrive in a place-based, customer facing, collaborative, fast paced environment.
A positive attitude and self-directed and entrepreneurial work style
This position requires a flexible schedule that can easily accommodate a place-based program schedule when the audiences are typically available to attend events which will sometimes mean before and after 9-5 hours as well as on weekends.
Education & Experience:
Bachelor's Degree is required.
Minimum of five (5) years of event planning, preferably for cultural, community, or not-for-profit spaces. Proven ability to plan and execute the logistics involved in a wide range and scope of events from small donor cultivation cocktail parties to large scale conferences/summits.
Minimum of two years supervisory experience providing leadership to events professionals.
Physical Requirements:
Ability to lift up to 25 lbs., bend, climb stairs, and stand for an extended period of time.
Comfortable working indoors and outdoors in varying weather conditions depending on event needs.
Grace Farms is a center for culture and collaboration in New Canaan, Connecticut. We bring together people across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building, situated on 80 acres of natural landscapes. Our humanitarian work to end modern slavery and foster more grace and peace in our local and global communities includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain.
Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Vice President of People Operations
Operations manager job in Rye, NY
About Us:
At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners.
About This Role
The Vice President of People Operations is the executive responsible for shaping and leading the credit union's human capital strategy to support organizational growth, employee growth and engagement, operational excellence, and legal compliance. This role oversees all areas of Human Resources-including Talent Acquisition, Benefits & Compensation, Learning & Development, Organizational Effectiveness, HR Operations, and Employee Engagement-and ensures HR programs align with the credit union's mission, vision, values, and commitment to serving members and communities.
The VP is a strategic advisor to the CEO, Executive Leadership Team, and Board of Directors, playing a critical role in workforce planning, culture, leadership effectiveness, and ensuring the talent structures necessary to support a highly regulated financial services environment.
Key Responsibilities:
Strategic Leadership & Executive Partnership
Advise on human capital strategy to support organizational priorities such as differentiated products and service, member growth, operational efficiency, service excellence, and risk management.
Develop talent strategies that address current and emerging workforce needs across the organization.
Provide guidance to the CFO and CEO on HR trends impacting financial services, including succession planning, labor market shifts, and human capital-related regulatory expectations.
Talent Management & Workforce Planning
Lead workforce planning to ensure the credit union has the talent necessary to support growth and member service excellence.
Oversee executive and critical role succession planning to ensure leadership continuity and business resilience.
Strengthen recruiting strategies to attract top talent with financial services expertise while advancing the credit union's reputation as an employer of choice.
Total Rewards, Compliance & HR Operations
Oversee compensation, benefits, and wage and hour compliance with consideration for regulatory expectations specific to financial institutions.
Ensure equitable, competitive rewards structures that support attraction and retention in a regulated, competitive industry.
Lead the design and optimization of HR systems and processes to assure accuracy, compliance, efficiency, and service quality.
Culture and Learning & Development
Drive a culture grounded in cooperative values and aligned with core values of the credit union.
Oversee leadership development, career pathways, and training programs that strengthen financial acumen, risk awareness, operational excellence, and member service skills.
Employee Relations, Risk & Compliance
Ensure HR practices support a sound risk environment and align with relevant employment laws, including New York, Massachusetts, Florida, Connecticut, New Jersey, Maryland, and multiple other states.
Build and sustain strong employee relations practices that promote fairness, trust, and operational consistency across all departments.
Serve as a key partner with Compliance & Internal Audit on matters involving workforce risk, investigations, and policy governance.
Change Leadership & Transformation
Understand and oversee change management principles for enterprise level initiatives.
Lead an HR team that delivers high-quality service and meets the expectations of a dynamic financial services organization.
Who you are:
Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required.
Master's degree or senior HR certification (SPHR, SHRM-SCP) preferred.
10+ years of progressive HR leadership experience, with at least 5 years in a financial services, banking, or credit union environment strongly preferred.
Demonstrated experience working with Boards and executive teams on regulatory matters, executive compensation, and succession planning.
Experience supporting multi-branch, multi-state, or geographically distributed workforces.
Ability to travel to operational centers as needed.
Deep knowledge of HR disciplines, financial services workforce expectations, and the regulatory considerations impacting people practices in a credit union or banking environment.
Strong business acumen with the ability to align talent strategies to lending, financial performance, member experience, and risk frameworks.
Proven ability to lead transformation, build scalable HR processes, and develop high-performing teams.
Previous merger and acquisition experience helpful
Exceptional relationship-building, communication, and influencing skills across all organizational levels.
What We Offer:
Competitive salary and benefits package
Opportunities for professional development and career growth
Hybrid Schedule (min 3 days in office to maximize collaboration)
A collaborative and inclusive work environment
Paid Time Off, Wellness Time & Paid Federal holidays
401K with 6% match
High Performance Culture
Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE.
EQUAL OPPORTUNITY EMPLOYER
USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.
This is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This may be modified at any time, for any reason, at the sole discretion of management.
At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
If you need sponsorship now or in the future, look for this statement in the before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States.
It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $144,865.00 - $168,872.00 exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package.
All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.
Auto-ApplyDirector of Total Rewards & People Operations
Operations manager job in Hamden, CT
Aspire Living & Learning is a mission-driven, non-profit organization dedicated to empowering neurodiverse individuals across New England and Maryland. Through innovative programs and compassionate services, we support people to live, learn, and work as independently as possible. Join a collaborative, values-based organization where your work directly impacts the lives of others.
The Director of Total Rewards & People Operations is Aspire's senior-most leader responsible for designing and advancing a competitive, equitable, and financially sustainable compensation strategy. This role leads organization-wide work on salary structures, pay equity, market benchmarking, incentive and recognition programs, and total rewards planning. In addition, the Director oversees HRIS, benefits, and compliance functions to ensure operational excellence across Aspire's people systems.
Working in close partnership with the Chief People & Culture Officer, this leader ensures Aspire's compensation philosophy is implemented consistently, transparently, and in support of employee attraction, retention, and engagement.
Key Responsibilities
Compensation Leadership
Serve as Aspire's subject-matter expert on compensation, advising the CPCO and executive team on pay strategy, market trends, and financial impact.
Lead the creation, implementation, and ongoing refinement of Aspire's compensation framework, including salary structures, career frameworks, job architecture, variable pay, and recognition programs.
Conduct annual and mid-year compensation reviews, ensuring competitive positioning, internal equity, and budget alignment.
Oversee pay equity audits and lead corrective action planning.
Partner with Finance to model costs, forecast future needs, and support long-range workforce planning.
Develop manager-friendly tools, guides, and training to improve compensation literacy across the organization.
Total Rewards Strategy
Develop and implement Aspire's total rewards philosophy in alignment with the organization's mission, values, and talent strategy.
Lead the design and administration of compensation programs, including salary structures, pay equity analysis, benchmarking, and market adjustments.
Partner with the Chief People & Culture Officer and Finance to analyze pay trends, affordability, and budget impact.
Evaluate benefits offerings for cost-effectiveness, competitiveness, and alignment with Aspire's culture and workforce needs.
Oversee the development of clear, employee-centered communications about Aspire's total rewards programs.
Benefits, Leave, and Compliance
Oversee the administration of employee benefits and leave programs, ensuring accuracy, compliance, and exceptional service delivery.
Manage relationships with brokers, vendors, and consultants; lead annual renewal and open enrollment processes.
Ensure compliance with all state and federal laws and regulations related to benefits, leaves, ACA, COBRA, and related filings.
Partner with the Benefits Committee to review plan performance, utilization trends, and cost-saving opportunities.
HRIS & People Data
Lead the administration and optimization of Aspire's HRIS (UKG) to ensure data accuracy, efficiency, and strong user experience.
Oversee system configurations, workflows, reporting, and upgrades.
Ensure HR data integrity and provide analytics to support strategic workforce planning, DEIB insights, and leadership reporting.
Collaborate with IT and Enabling Technology to advance automation and self-service functionality.
Operational Excellence & Leadership
Manage the People Operations team, including HRIS, benefits, and compliance staff, fostering growth, accountability, and cross-team collaboration.
Drive process improvement initiatives that streamline HR operations, enhance employee experience, and reduce administrative burden.
Partner with legal, finance, and payroll to ensure compliance, consistency, and accuracy in people-related data and policies.
Prepare and manage budgets, reports, and dashboards for People & Culture operations.
Serve as a trusted advisor to the Chief People & Culture Officer on data-driven decision-making related to pay, benefits, and workforce trends.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or related field required; advanced degree or HR certification preferred.
7+ years of progressive HR experience with at least 3 years in a leadership role.
Demonstrated experience managing HR operations, benefits, and HRIS, with growing expertise in compensation or total rewards.
Strong analytical and quantitative skills; ability to interpret and communicate complex data clearly.
Proven experience managing vendor relationships and leading cross-functional projects.
Proficiency in UKG or other major HRIS systems.
Deep knowledge of applicable state and federal employment and benefits laws.
Excellent interpersonal, communication, and leadership skills.
Strategic thinker who can balance operational precision with long-term vision.
Must have satisfactory background checks.
Valid driver's license and safe driving record.
Aspire Living & Learning's Internal Mobility Policy ensures an equitable and efficient internal mobility system that aligns with the agency's commitment to professional development and growth. This policy fosters a culture of mobility within the organization, aiming to provide employees with opportunities for career advancement and fulfillment. Please reference the Internal Mobility Policy to review the process to be considered for other jobs at Aspire Living & Learning.
Lateral Transfers:
You do not need to submit an application at this time. You need to let your HR Partner know you're interested in being considered for the position. Your HR Partner will be the point of contact between you, your current manager, and your hiring manager.
Promotions/ Cross-functional jobs:
Please let your HR partner know you're interested in being considered for the position and they will confirm your eligibility to apply. Once you speak with your HR Partner, please submit an application.
Below is the name and information of your HR Partners to be contacted prior to applying for a promotion or cross-functional opportunity.
Connecticut (AS) employees: Heather Murphy, ******************
Connecticut (Child Services) employees: Wanetta Wilcher *******************
Maryland employees: Debbie Duran *****************
Massachusetts employees: Michelle Cutting ********************
New Hampshire employees: Michelle Cutting ********************
Vermont employees: Judy Stermer, *******************
Shared Services and Agency Leadership: Judy Stermer *******************
Auto-ApplyDirector of Operations
Operations manager job in Stamford, CT
We are searching for a Director of Operations (DO) for our practice located in the North East. The Director of Operations focuses on the day-to-day operations of the 24/7 veterinary specialty and emergency hospital, possessing a strong working knowledge of all segments of practice management. The DO is primarily responsible for client experience and clinical operations, and partners with and supports leadership with respect to finance and productivity, procurement, marketing, human resources, facilities, information technology, and law & ethics. The DO serves as the hub of the hospital, supporting leadership in uniting the team in their shared purpose. This role requires the ability to develop and leverage people and processes to maximize productivity while cultivating an employer-of-choice culture and a client, patient and referring community experience consistent with CUVS's Mission, Vision, and Core Values.
If you are interested and feel you are a great match, please reach out to Julia at ************ or email her at ***********************. All inquiries confidential.
Office Operations Manager
Operations manager job in New Rochelle, NY
Almstead Tree and Shrub Care is a second-generation, family-owned arboriculture firm that has been offering environmentally conscious services the NY, NJ, and CT tri-state area since 1964. We are a TCIA accredited company that values our employee's professional aspirations, career development, safety and quality of life.
We are looking for passionate professionals who want to enhance their career in tree care! We offer generous compensation, year-round work, paid time off, health and retirement benefits, inclusive company culture and so much more! If you are ready to enjoy going to work every day, come grow with us!
Job Description
The Administrative Services Manager will provide general management of the New Rochelle office, and administrative support to a high-volume sales team. They must be extremely organized, able to multi-task, be skilled in English composition and grammar, and be comfortable speaking with a high-volume of clients on a daily basis. The ideal candidate will demonstrate professionalism, attention to detail, courtesy, and will enjoy communicating with others at all levels of the organization.
Responsibilities
Train and supervise administrative staff
Create detailed in-depth client specific proposals in conjunction with the sales arborists
Handle information requests and e-mail correspondence, arrange conference calls, and schedule meetings.
Customer service/inside sales: heavy phone work including outbound sales calls, lead generation, customer service support, and scheduling appointments
Key account follow-up, accounts receivable follow-up, and collection calls
Conduct biweekly A/R meetings and assist with collections process
Maintaining multiple sales calendars, creating work orders, daily debriefing.
Administration of customer database and files, payment processing
Act as main point of contact between ownership and administrative staff
Conduct weekly administrative staff meetings to determine allocation of resources
Conduct periodic performance reviews of administrative staff
Gather payroll information weekly for submittal to the Accounting department.
Coordinate work to be scheduled for clients including notification and appointment scheduling.
Enforce company policy and standards for customer service throughout the office
Oversight of Plant Health Care department and backup to scheduling and daily client notifications; including running and review of reports; work order printing; contract approvals as needed; prepay processing as needed.
Coordinate daily meeting with CEO to provide office update, relay customer concerns, close out daily billing, and review unapproved proposals
Prepare monthly account invoicing and budgets for select commercial, municipal, and educational clients
Prepare Daily/Weekly billing details for Central Park Contracts (including logs)
Assist in the renewal of all applicable company licenses
Maintain office supply inventory and oversee purchasing
Assist with end of month close, as needed
Provide additional administrative support to arborists and general office support
Complete all tasks accurately and efficiently.
Other duties as assigned
Requirements
At least five years of experience in office management, overseeing a team of five or more individuals.
Experience in the service industry is preferred.
Prior experience in developing proposals, reports, and/or client presentations is highly desirable.
Proven ability to manage a large volume of clients while delivering outstanding customer service.
Skills/ Abilities
Expertise in Microsoft Office
Strong written and verbal communication abilities, including skills in proposal writing
Capability to handle multiple tasks with a keen attention to detail
Required time management and organizational skills
Demonstration of a high level of professionalism and telephone etiquette
Education/Training
Bachelor's degree in Business, Business Management, English, Communications, Literature, Journalism, or a related field, preferably with two to four years of experience
Benefits
We offer a competitive compensation package, $ 80,000 - $98,000 per year, medical and dental plans with employer contribution, 401K retirement savings plan, paid time off, and more!
Almstead Tree & Shrub Care Company, LLC provides equal employment opportunities to all employees and applicants for employment.
Almstead Tree and Shrub Care Co. is an Equal Opportunity Employer
Auto-ApplyRegional Director of Operations
Operations manager job in Setauket-East Setauket, NY
Regional Director of Operations, PA
We are looking for a Regional Director of Operations to lead our PA team at Morningside House Senior Living! Apply today to become a valued member of our incredible team at Morningside House Senior Living, proudly part of Morningside Elite Management, one of the only women-owned and operated senior-living management companies in the nation. Together we THRIVE!
What we are offering:
Competitive pay!
Referral Bonus - $750 for full-time employee referrals and $375 for part-time referrals.
401K Match - company will match 50% of the first 4%. 100% vested after 6 years.
Paid Time Off - 20 days in your first year as Full-time employee & 6 days as Part-Time.
Tuition Reimbursement!
Holiday Pay.
Medical, Dental and Vision insurance.
Employer Paid Life and AD&D insurance.
Employer Paid Hospital Insurance.
Optional Supplemental Insurance Coverage.
Employee Exclusive Discount program by LifeMart.
Professional growth and development opportunities.
Employee Appreciation Events.
Regional Director of Operations, PA, Position Summary:
The Regional Director of Operations in PA, is responsible for enhancing the overall Resident, Family & Employee experience through exceptional comprehensive leadership. Responsible for establishing and sustaining a culture of unparalleled service and long-term growth through operational management, goal setting and achievement.
Through their leadership, the Regional Director of Operations is responsible for achieving company goals & census growth, resident/family & employee relations and ensuring that company policies and department standards are being met at each community.
Regional Director of Operations, PA, Essential Responsibilities:
Management of the Executive Directors.
Ensure community compliance with all state, federal, local regulations.
Oversight and management of company policies, programs & standards.
Oversight of day-to-day clinical Q & A per PA regs.
Ensure communities are meeting weekly/monthly reporting deadlines.
Work in conjunction with Chief Operating Officer, Corporate Director of Health & Wellness, Corporate Director of Sales/Marketing and Corporate Director of Human Resources to support the community with census growth, fiscal responsibility and operational challenges that arise.
Responsible for A/R management and ensuring communities meet or exceed budgeted NOI.
Responsible for assisting with annual budget planning and management.
Producing daily, weekly, monthly, quarterly & annual reports as required and distribute accordingly to ED's or Corporate Team.
Assist with implementation of new company initiatives to promote productivity and profitability.
Available after hours and travel 80-90% of the time.
Establish and nurture positive employee relations.
Travel to each community to ensure community is operating at or above company standards.
Serve as interim Executive Director during a community's ED vacancy.
Identifying training needs at the community level.
Maintain continuing education to adhere to or exceed current state regulations for position as dictated by Pennsylvania DHS.
Regional Director of Operations, PA, Qualifications/Skills/Educational Requirements:
College degree or related healthcare administration degree required
Minimum of 3 years executive administrative/ management experience in senior living or long-term care facilities.
Must be computer literate to include ability to use Microsoft Office including Outlook, internal software programs: Yardi, Sherpa & Paylocity.
This position is exposed to highly confidential information and data that disclosed would be contrary to the company's policies and professional ethics.
This position must exhibit maturity in judgment.
Time management: the ability to organize and manage multiple priorities in an efficient manner.
Must have strong organizational, problem solving and interpersonal skills.
Demonstrate proficiency of company's computer programs: i.e. Accounting, CRM, payroll, emergency call system.
Available after hours and ability to travel 80-90% of the time.
Morningside Elite Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyRegional Director of Operations
Operations manager job in Bedford Hills, NY
Provide operations guidance and recommendations to multiple nursing home facilities in accordance with applicable local, state and federal regulations. You will also ensure the implementation of written policies and procedures that reflect the goals and objectives of the facility and administrative team.
Qualifications
In-depth knowledge of Nursing Home or Long Term care facilities
LNHA certification and any type of compliance certification would be preferred
Thorough knowledge of applicable state/federal regulations regarding nursing home operations is necessary.
Proven track record of Compliance and Regulation success for Nursing Homes
Proficiency in applying compliance standards, procedures and techniques is required in performing compliance reviews.
A BS/BA degree or equivalent experience in healthcare administration is preferred.
Strong professional attitude and have the ability to work with and communicate effectively with all levels of management
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Operations Manager
Operations manager job in White Plains, NY
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary for this position is $60,000/yr
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
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