Route Service Manager - UniFirst
Operations manager job in Durham, NC
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyRegional Director of Operations (Must have Aesthetics)
Operations manager job in Raleigh, NC
Regional Director of Operations (Medical Aesthetics)
Industry: Medical Aesthetics
Employment Type: Full-Time
We are a premier, full-scope medical aesthetics and surgical organization with multiple high-performing locations across a few mid-Atlantic states.
We are seeking a Regional Director of Operations to lead and scale our growing network of practices. This is a unique opportunity for a visionary leader with a blend of operational excellence, entrepreneurial drive, and people-first leadership.
Ideal Candidate Profile:
Experience: 5-10+ years leading teams, P&L ownership or budget accountability, process improvement, and scaling experience in a growth-oriented environment.
Multi-site operations, practice leadership, or regional management experience in aesthetics, dermatology, plastic surgery, or a comparable patient-service business. A mix of clinical understanding and business execution is ideal.
We're seeking someone who is not just operationally sound, but a visionary leader who can lead with empathy, influence without ego, and drive results through strategy and culture.
A background in medical spa, dermatology, dental, or a related healthcare service field is required!
About Us:
At our core, we are lifelong learners and critical thinkers, united by a shared commitment to clinical excellence and a structured, high-performance mindset. We thrive on adaptability, embracing change with agility and responding quickly to challenges and opportunities.
Fueled by startup energy, we combine the rigor of operational discipline with the flexibility to pivot fast. We are stewards of quality, champions of growth, and believers in the power of a team aligned around purpose, accountability, and continuous improvement.
We are a well-established and rapidly growing aesthetic group who delivers best-in-class patient care across a broad spectrum of cosmetic and wellness services, including:
Plastic Surgery
Injectables
Laser Treatments
Body Contouring
Advanced Skin Therapy
Medical Weight Loss
Wellness & Spa Services
Role Overview:
The Regional Director of Operations will oversee day-to-day operations, drive strategic growth, ensure financial performance (including full P&L oversight), and cultivate a positive and accountable culture across multiple clinic sites.
This role reports directly to the c-suite and plays a critical part in scaling systems, people, and performance during a high-growth phase.
Must-have qualities:
Entrepreneurial mindset with a go-getter attitude
Proven P&L experience and strong business acumen
KPI-driven, with a focus on measurable performance outcomes
Strategic thinker with the ability to align execution with growth goals
Dependable and accountable, with a knack for holding teams to high standards
Exceptional soft skills, emotional intelligence, and communication abilities
Understands soft power and how to lead through influence, not just authority
Low ego leader who listens more than they speak
Strong team builder, coach, and mentor
Asks the right questions and sees listening as a superpower
Key Responsibilities:
Lead daily and long-term operations for multiple med spa and surgical locations
Own and manage site-level P&Ls, budgets, and KPIs
Identify operational bottlenecks and implement scalable solutions
Partner with clinical and administrative leaders to enhance patient and team experience
Develop and execute strategies that support clinic expansion, revenue growth, and quality outcomes
Build and sustain a culture of accountability, transparency, and excellence
Recruit, develop, and retain top-tier talent across all sites
Ensure compliance with regulatory and brand standards
Collaborate closely with executive leadership on strategic initiatives
What We Offer:
Competitive base salary
Performance-based bonus, with potential for equity tied to EBITDA targets
Health, dental, and vision insurance
Opportunities for career advancement and regional/national expansion
Collaborative, mission-driven culture
Travel stipend or company vehicle allowance as needed
Ongoing leadership development and training
If you're a dynamic operator who thrives in a fast-paced, patient-first environment and loves to build great teams while driving exceptional results-this is your opportunity.
Apply now to join a growing leader in the medical aesthetics industry.
Vice President Operations
Operations manager job in Raleigh, NC
Vice President of Operations - Mechanical Construction
Compensation & Benefits
Base Salary: $200,000-$250,000 (based on capability and experience)
Bonus: Target ~50% of base (tied to performance and regional results)
Vehicle Allowance
100% Employer-Paid Employee Healthcare
Dental & Vision coverage
401(k) with company match
20 days PTO + company holidays
Additional people-focused perks (employee support services, engagement programs)
Location: Raleigh-Durham, NC
Industry: Mechanical Construction (HVAC, Plumbing, Process Piping)
Reports To: Executive Vice President
About the Company
A fourth-generation, family-owned mechanical contractor in the Southeastern U.S. is seeking a Vice President of Operations to lead and scale construction operations across the Carolinas.
With nearly 700 employees and revenue exceeding $300M, this organization is recognized as one of the region's most respected mechanical builders-serving clients in healthcare, higher education, hospitality, pharmaceuticals, data/technology, and advanced manufacturing. The company is known for its people-first culture, elite craftsmanship, long-term customer relationships, and strong financial performance.
The firm provides full-service mechanical solutions including HVAC, plumbing, process piping, design-build, and maintenance/service. The company is in a significant growth phase and is investing deeply in expanding its Carolinas market footprint.
Position Overview
The Vice President of Operations will oversee all construction operations across the Carolinas-providing leadership, structure, and consistent operational excellence. This newly created role will strengthen execution, enhance margin performance, and develop the next generation of project leaders.
You will oversee all Project Managers, Senior PMs, and Project Executives in the region, ensuring teams deliver high-quality mechanical projects on time, on budget, and with exceptional safety and client satisfaction.
This executive will play a central role in scaling multi-market operations and building the long-term operational infrastructure needed for continued expansion.
Key Responsibilities
Operational Leadership
Oversee day-to-day mechanical construction operations across multiple project teams.
Ensure projects meet schedule, budget, safety, and quality expectations.
Lead project cost control, forecasting, and margin protection efforts.
Standardize and tighten operational processes across all project sites.
People Development & Leadership
Directly lead and mentor all PMs, Senior PMs, and Project Executives.
Build a culture of accountability, teamwork, and high performance.
Identify skill gaps and implement clear development plans.
Work Acquisition Support
Partner with Preconstruction and Business Development to represent operations in pursuits.
Support interviews, presentations, and client meetings to win work.
Communicate competitive advantages tied to operational performance.
Process Improvement & Scalability
Strengthen workflows, tools, and systems that increase efficiency and consistency.
Improve process discipline across planning, scheduling, manpower management, and cost control.
Support adoption of technology and leaner project delivery methods.
Culture, Safety & Quality
Uphold elite safety standards and a people-first culture across all teams.
Ensure consistent quality control and project excellence across the regional portfolio.
Strategic Growth & Succession
Partner with the EVP to shape long-term market strategy and operational expansion plans.
Play a key role in preparing the organization for future market growth.
High-performers may be groomed for eventual EVP-level oversight of the Carolinas division.
Qualifications
15+ years of progressive leadership in mechanical construction (HVAC, plumbing, process piping, or similar).
Experience leading multi-market operations or large, complex project portfolios.
Proven ability to improve margins, strengthen execution, and build operational discipline.
Demonstrated success in developing leaders in a fast-growth mechanical or MEP environment.
Strong financial acumen (forecasting, job cost, P&L exposure).
Bachelor's degree in Construction Management, Engineering, or related field preferred; equivalent experience valued.
Leadership Traits
Hands-on, servant-minded leadership approach.
High emotional intelligence and a strong communicator.
Able to elevate both people and process simultaneously.
Strategic thinker with strong operational instincts.
Thrives in a fast-paced, growth-oriented environment.
General Manager - Raleigh, NC
Operations manager job in Raleigh, NC
General Manager - Triangle Liquidators (Raleigh, NC)
Who We Are
Triangle Liquidators is a high-growth online auction company specializing in the resale of overstock, returns, and liquidation inventory to the general public.
With a customer-focused approach and a data-driven warehouse model, we operate high-volume auctions in two markets across the Carolinas - Raleigh, NC and Williamston, SC.
We're looking for a results-driven General Manager to lead our 55,000 sq. ft. facility in Raleigh, NC, overseeing all warehouse, auction, and front-office functions.
Position Overview
The General Manager (GM) is the top on-site leader responsible for aligning daily execution with company-wide goals. This role oversees the Auction Manager, Warehouse Managers, and Front Office Clerk, while taking full ownership of people leadership, KPI performance, and facility profitability.
You'll report directly to the President & CEO and be expected to lead with both strategic direction and hands-on execution.
Core Responsibilities
Leadership & People Management
Oversee daily performance of all department leads and their teams.
Hire, train, retain, and hold team members accountable to company standards.
Manage employee scheduling and timekeeping to fill all gaps in production and customer pickup needs
Conduct quarterly performance reviews and ensure team alignment.
Operational Execution
Drive facility throughput: auction item volume, inventory flow, and customer pickup timelines.
Ensure collaboration between departments to keep auctions on schedule and on quality.
Identify and resolve operational challenges before they impact results.
KPI Ownership & Reporting
Deliver results across key performance categories:
Auction throughput
Customer pickup wait time
Revenue performance
Profit margin
Hiring and retention
Report progress to ownership and make data-driven decisions that improve performance.
Facility Standards & Culture
Maintain a clean, safe, and productive work environment.
Enforce company policies, safety protocols, and standard operating procedures.
Foster a positive, accountable culture that celebrates results.
Qualifications
Associate or Bachelor's degree preferred.
5+ years of management experience in warehouse, or retail environments (auction experience is preferred).
Proven ability to lead department heads and motivate diverse teams.
Strong organizational, analytical, and communication skills.
Track record of hitting operational and financial targets.
Comfortable working in a fast-paced, evolving business.
Bilingual candidates encouraged to apply.
What We Offer
· OTE: $100,000 - $170,000 (based on experience & performance)
· Bonus Structure: Clear, performance-based incentives.
· Growth: Leadership advancement in a rapidly scaling company.
· Culture: Supportive, accountable, and high-energy environment.
· Benefits: Health, Dental, and Vision Insurance + 401(k) beginning 2026.
· Impact: A key leadership role in a company that rewards results.
Division Manager- Mechanical
Operations manager job in Fuquay-Varina, NC
Founded in 1992, InServ is a full-service industrial contractor working in the life science, advanced manufacturing, and food and beverage industries. We specialize in four trades (mechanical, hygienic piping, HVAC, and electrical, instrumentation and controls), working from multiple locations across North Carolina and for clients across the Southeast. InServ is both a knowledgeable and reliable partner for our clients. We assist with design, adhere to schedules, and execute with the highest quality to provide a total solution.
Job Summary: The Division Manager is responsible for all activities within their division, specifically developing and implementing strategic plans to achieve business goals and objectives. The DM must have P&L experience to include budgeting, workforce and vendor management, quality control, sales, billing, inventory and scheduling
Essential Duties and Responsibilities:
Identifies, builds and maintains long-term relationships with owners, architects, consultants and contractors, understanding their needs to influence opportunities.
Develops annual operating budgets for the Division to include Revenue projections, Cost projections, Resource and capital expenditure requirements and Training requirements
Meets or exceeds all financial expectations, budgets and goals; including preparing and maintaining budgets, reviewing and approving all Project set-ups and Project Status Reports, monitoring all pricing, and reviewing cost data with Operations Manager; monitor and maintain cash position of business unit.
Provides leadership and guidance and monitors the performance of projects and operations within the Division to include:
Overseeing estimating, procurement, and construction activities.
Appointing key project personnel, subject to client approval; reviewing and approving other project staff appointments; and directing the overall staffing effort
Reviewing and approving projects plans, cost estimates, budgets, and schedules
Reviews and approves proposals and contractual commitments on current and new projects
Conducts and coordinates Business Development with the Corporate Business Development and Preconstruction Teams; including support with major estimates, bid day strategy, negotiating the scope of contracts & boilerplate (coordination & obtaining approval from President or CFO) and coordination of bid bond, insurance, etc. as required for bids
Provides guidance and direction to Project Managers in the planning, scheduling and management of projects, along with the resolution of project construction problems.
Leads reliability, compliance, quality and safety programs for their division: ensures required government and/or environmental regulations are met. Ensures maximum profitability and project performance through effective leadership of the planning, staffing, control, financial performance, and asset management of the Division.
Requirements:
Minimum fifteen years of experience in construction management, with at least ten years of experience managing a construction profit center.
Thorough knowledge of construction, engineering, procurement and other project related activities and their interfaces and interdependencies. Broad general experience and education in all aspects of construction management
Demonstrate strong knowledge in Mechanical/HVAC systems in commercial and light industrial setting
Proficiency and experience in
Project Management
Staffing, estimating, budgeting and scheduling
Business development
Administration and management
Demonstrated supervisory skill in activities such as distribution and control of work, interviewing and selection of personnel, salary planning, performance evaluation and overall training and development of personnel.
Demonstrated skill in using independent judgment to carry out assigned responsibilities.
Skill in working with and communicating effectively orally and in writing regarding accounting matters and problems.
Physical Requirements:
Some work performed inside office facilities under frequent deadlines and interruptions.
Frequent job site and client visits involving walking great distances, climbing ladders and stairs, climbing over and around equipment, bending and stooping inside interstitials, accessing plant roofs and basements.
Education:
Four-year college degree in engineering or construction management, and/or
Extensive management experience encompassing these areas: business, asset and financial management, human resources, safety, technical issues and problem solving, organizational techniques, estimating.
General Manager
Operations manager job in Durham, NC
AT A GLANCE
Broad River Retail is currently seeking a General Manager to join the Retail Team. If you believe that your people are your greatest asset and have a track record in retail or commissioned sales as a leader in a highly transactional, fast-paced retail environment, this role will be a great fit!
A DAY IN THE LIFE AS THIS MEMORY MAKER
Champions our Mission, Values, and Customer Beliefs
Leads all sales activities and initiatives
Oversees the consistent implementation of processes and policy standards across stores
Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants
Recruiting, hiring, and retaining top talent
Be a hands-on, energetic sales leader with a passion for retail
Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team
Organize multiple competing priorities while meeting deadlines
Maintain the highest standards of personal and professional conduct
Maximize your own potential through continual self-improvement and accountability
Focus on our customers' needs and strive to exceed their expectations
Recognize others' values and work together in a respectful manner
Seek efficiency through improving processes and technology
Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest
Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities
WHAT YOU'LL NEED TO SUCCEED
Minimum of five (5) years of experience in Furniture Sales Management as a Store General Manager.
Must have a track record in retail or commissioned sales and/or general management experience in a highly transactional, fast-paced retail environment
Strong cognitive skills required, including the ability to learn quickly, handle multiple complex tasks simultaneously, and be highly productive without needing much supervision.
Exceptional people skills anda strong work ethic are required
A history of successfully managing a team of 10 or more Associates is required
Enjoys a fast-paced retail sales environment with the ability to work a 40+ hour work week, including some nights and all weekends
Ability to handle highly confidential information discreetly and professionally
Superior interpersonal skills (written, verbal, presentation)
Strong analytical and problem-solving skills
Excellent time-management
Computer skills/technology skills and mathematical skills
Competent in the use of iPads and tablets
Ability to perform additional functions that may be assigned at the discretion of management
WORKPLACE ENVIRONMENT
This role is primarily performed on the salesfloor. Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required.
Candidates must be able to perform the essential physical requirements to accommodate the functions of this job.
This is an in-store position and will be customer facing.
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS AND BENEFITS
Salary is based on numerous factors, including experience, knowledge, and skill.
Performance-based bonus potential
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement
CULTURE SNAPSHOT
Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘
Furnishing Life's Best Memories'
. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley Furniture licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
Bridal Store Manager
Operations manager job in Raleigh, NC
Our shop managers play a vital role in creating an unforgettable bridal experience and leading the development of a thriving sales team. This role requires a winning mindset, a knack for problem solving, and love of fashion and people. They are responsible for hiring, training, and leading a dynamic team to meet/exceed all sales goals. This means fostering the most supportive and fun environment for their team and brides to thrive! Their warm and welcoming personality creates a comforting atmosphere that ensures every bride has an authentic and unforgettable experience.
Being a Store Manager in our company is like running your own business, with the amazing backup of our marketing and leadership team that has grown this company from 1 store to 13 and counting in the past 17 years. Our managers geek out on the latest designer collections and business podcasts equally and are always helping us find ways to level up our in-store experience and collection for our brides.
Our Store Managers are sales gurus. They love numbers and are motivated by healthy competition and can inspire others to challenge themselves. They are goal-getters who are also able to flex based on the ever-changing demands of the day. They bring the calm on the busy days and are cool under pressure. As a Store Manager, you'll not only build a team of the best stylists in the biz, but you'll also have the opportunity to work closely with designers and wedding professionals in your market to help your store excel.
This could be your dream job if:
You are an energetic, people person. If you have a contagious smile, a positive outlook, and the ability to spark up a conversation with anyone, this is the job for you. We are looking for someone who genuinely loves working with people, both our customers and stylists.
You love to win. If you naturally lead the way and take responsibility on a team, this role could be a great fit for you. Competitive team leaders with a winning mindset thrive at a&bé.
You have a way with words. You'll be communicating with everyone from your team, to brides, to designers, so strong verbal and written communication is a must. A high level of comfortability with direct conversations and providing and receiving feedback is essential.
You have a Monica Geller level of attention to detail. We take the best care of our brides and think through every little detail and anticipate their needs before they do. You probably have a color-coordinated planner.
You have a track record of success. Store Managers lead the charge in meeting and exceeding sales goals and conversion metrics each month, so we want to see that you've contributed to a team that has done that in the past.
You work hard/play hard. Our brand was built on the foundation of a Midwestern work ethic, and we love building dynamic teams of people with integrity and awesome multi-tasking skills. Self-starters need only apply.
You're a community builder: You're able to cultivate relationships with local vendors as well as national and international design partners. Networking is your jam!
You thrive as a leader. We are looking for someone who loves building and developing a team, from hiring, training and motivating employees at every stage of their career with us. We are looking for someone who does not shy away from tough conversations.
You enjoy a challenge. We are looking for someone who is energized by problem solving. You don't shy away from challenging situations, but rather thrive on finding creative solutions.
You're cool as a cucumber under pressure. You have a bride who has moved up their wedding date, your bathroom has sprung a leak, and your right-hand stylist called out sick, but you're navigating the day with ease and grace and have everything under control.
You are an Operations Wizard. You know your way around a good spreadsheet and can promptly drum up sales reports, expense reports, schedules, and payroll details with ease. You're typically ahead of deadlines, you overachiever, you.
You're a ride or die. We're looking for a candidate who wants to be part of a growing business and who will commit to staying with our company for a long time. Ideally, you are entrepreneurial, eagerly take initiative, and are dedicated to improving at every opportunity.
You have Saturday availability. This is a must. Saturday is the day to find your dress and pop the bubbly so it is required of everyone we hire to work this day. We promise it is the most fun day in the store!
A Day in the life of a Store Manager:
Lead the store to meet and exceed all sales goals through coaching, team selling, and leading appointments
Oversee the client experience to ensure that we are creating amazing appointments and each and every client is thrilled with our brand
Recruit and hire stylists and ensure that all new hires receive exceptional training and smooth onboarding
Ongoing staff development of sales skills and product knowledge
Responsible for the day-to-day operations of the shop including delegating tasks, staff scheduling, payroll, merchandising, reviewing and placing all bride orders, etc.
Communicate with the remote leadership team sales trends, customer feedback, and staff development on the regular.
The Brand:
We have been in the bridal biz since 2006, so we know what's up!
We were founded on the values of authenticity, improving, community, fun, design, and inclusion and every decision we make to this day is at the core of those values
We are looking for people who are committed to helping us grow this brand and will stay with us for a minimum of one year
We give back to organizations that all have a focus on supporting women (peep Girls Inc., Planned Parenthood, The Loveland Foundation, and the ACLU)
Give me the Goods:
We are a growing brand with lots of opportunities and we actively promote from within
We offer health benefits for full-time salaried employees
We have a 401(k) plan with a company match
We offer paid vacation, sick and safe leave, and holidays
We have an awesome employee discount
Our stores are beautiful, inspiring places to work
We have a set schedule which means regular shifts and days off each week
a&bé x anna bé is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law.
Assistant Store Manager - Raleigh, NC
Operations manager job in Raleigh, NC
After nearly 15 years in the fashion corporate world, Pink Chicken Founder and CEO, Stacey Fraser, decided to take a break and focus on her young daughter and new baby girl while living in NYC and spending summer weekends at the beach. During nap times, she would sew garments made of a multitude of patterns from bright block prints to 60's florals. The spirit of sunny beach days and her love for vintage textiles came together to create easy and stylish pieces for the beach or dinner, for herself and her daughters.
Today, Pink Chicken is more than a clothing company. We are a joyful flock of happy and creative souls who believe in spreading sunshine, creating original prints and patterns that are designed to last, giving back, sustainability and providing the best customer service to our loyal and growing community.
Put that extra pep in your step, JOIN THE FLOCK!
Position Summary:
Fashion brand PINK CHICKEN is seeking an ASSISTANT STORE MANAGER to join our flock and assist with the Raleigh boutique. This is an exciting full time opportunity for someone with retail experience and a passion for customer service to assist with managing the daily operations of the store including sales, customer relationships, visual merchandising and staffing.
The Assistant Store Manager is a brand ambassador tasked with supporting brand awareness and fostering a sense of community for customers and staff. They are responsible for supporting the store manager while leading through superb customer service, teamwork and achieving sales goals.
Responsibilities:
• Support the store culture and environment to drive success in all aspects of customer service, profitability, operations, associate development, and store presentation
• Contribute to achieving sales goals and building customer relationships, modeling strong clienteling practices
• Assist with customer outreach efforts and support initiatives to drive foot traffic to the store
• Maintain strong product knowledge to support sales associates and enhance the customer experience
• Assist with visual merchandising and help conceptualize and execute store window displays
• Provide input on store orders by sharing observations of customer behavior and local sales trends
• Support inventory management, including organizing back stock and restocking the sales floor as needed
• Assist the Store Manager with interviewing, training, and supporting sales staff development
• Provide guidance to sales associates on brand awareness and service techniques
• Support the Store Manager in establishing and maintaining positive community relationships
• Partner with the Store Manager to plan and execute in-store events
• Model professionalism, integrity, and brand values in all interactions
• Assist in executing plans and procedures to ensure smooth store operations
• Uphold and support company standards, policies, and procedures
Qualifications:
• 3+ years of retail experience preferred, with 1+ year of supervisory or leadership experience
•Demonstrated ability to drive sales while delivering excellent customer service • Excellent interpersonal skills with ability to develop strong relationships
• Ability to be accountable and take ownership of actions in achieving goals
• Strong team building and leadership skills
• Excellent verbal and written communication skills
• Thorough knowledge of retail store operations
• Ability to stand and walk continuously, ensuring mobility throughout all areas of the store and availability to assist customers as needed
• Must be able to frequently bend, lift, carry, and move merchandise and fixtures weighing up to 30 pounds as needed
• Ability to work a flexible schedule including days, evenings, weekends, and holidays
Compensation:
At Pink Chicken, we are committed to providing competitive pay and benefits. Compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.
Equal Employment Opportunity Statement
Pink Chicken is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.
Disability Accommodation
We are committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
Employment Eligibility
Pink Chicken participates in the U.S. Department of Homeland Security's E-Verify program to confirm work authorization of all new employees. Employment is contingent upon completing Form I-9 and successfully passing the E-Verify process.
Assistant Store Manager
Operations manager job in Durham, NC
MODE Consignment Boutique is a trendy consignment store where shoppers can find a variety of women's clothing, shoes, handbags, jewelry, and more. We offer a range of items from popular brands such as Banana Republic, Madewell, and Free People, to high-end luxury brands like Chanel, Prada, and Louis Vuitton. MODE aims to provide fashionable options for all budgets and styles.
Role Description
This is a full-time on-site role for an Assistant Store Manager located in Durham, NC. The ASM will be responsible for managing day-to-day sales operations, providing excellent customer service, and training staff. This role involves driving sales, managing inventory, and ensuring a positive shopping experience for all customers.
Qualifications
Strong Communication and Customer Service skills
Proven experience in Sales and Sales Management
Ability to train and mentor sales staff effectively
Excellent organizational and multitasking skills
Ability to work in a fast-paced retail environment
Experience in the fashion or retail industry is a must
High school diploma or equivalent; additional qualifications are a plus
Manager, ML Operations & Data Engineering
Operations manager job in Raleigh, NC
Division: BITS
Summary Description: The Lead ML & Data Engineering Manager will oversee and actively contribute to the full machine learning and data engineering lifecycle - from data ingestion and feature engineering through model development, deployment, monitoring, and continuous improvement - within a cloud-native Databricks Lakehouse environment.
This role combines hands-on technical execution with team leadership and strategic alignment. The individual will manage and mentor a cross-functional data team (ML engineers, data engineers, and analysts), ensuring high-quality delivery, platform optimization, and adherence to governance and security standards.
The Lead will also make architectural and process recommendations based on industry best practices, balancing innovation with operational excellence. They will be accountable for strengthening system controls, improving efficiency through automation, and guiding the evolution of our AI and data ecosystem for scalability and sustainability.
Academic and Trade Qualifications:
Bachelor's degree in computer science, Computer Information Systems, Computer Engineering, Math, or related technical degree from an accredited institution, and/or equivalent experience.
Work Experience:
5-10 years of progressive experience in data, machine learning, or software engineering roles, with a proven track record of delivering production-grade ML and data solutions.
At least 3 years of hands-on experience designing, developing, optimizing, and deploying machine learning models in production environments (preferably using Databricks, Azure ML, or similar platforms).
2+ years of leadership experience as a technical lead, team lead, or manager overseeing data engineers, ML engineers, or data scientists - including mentoring, code review, and project delivery oversight.
Demonstrated experience integrating ML models into operational systems, APIs, or business workflows.
Background in data architecture, pipeline orchestration, and performance optimization across large datasets.
Experience within the public utility, energy, or infrastructure sector is highly desirable, particularly with applications such as load forecasting, outage prediction, grid optimization, or asset analytics.
Proven ability to collaborate cross-functionally with data platform, analytics, and business teams to translate organizational goals into scalable data and ML solutions.
Key Responsibilities:
Leadership & Strategy (40-50%):
Lead, mentor, and develop a cross-functional team of ML engineers, data engineers, and analysts.
Translate business needs into actionable data and ML initiatives with clear milestones and measurable outcomes.
Define and enforce team processes, standards, and best practices for data engineering, model development, and deployment.
Manage sprint planning, prioritization, and delivery for ML and data projects.
Collaborate closely with the Director of Data Engineering to align technical strategy with enterprise data governance, architecture, and security policies.
Champion innovation by staying current with trends in AI, ML, and data infrastructure, identifying opportunities for continuous improvement.
Hands-On Technical Work (50-60%):
Design, develop, and deploy scalable, production-ready machine learning models and data pipelines.
Optimize workloads for cost, performance, and reliability within the Databricks Lakehouse ecosystem.
Build and maintain feature pipelines, MLflow model registries, and CI/CD workflows for automated training and deployment.
Process, transform, and analyze large-scale structured and unstructured datasets.
Integrate models into APIs, applications, or downstream systems (e.g., Azure Container Apps, Model Serving Endpoints).
Ensure compliance with data governance, lineage, and security standards.
Conduct code reviews, provide technical mentorship, and contribute to architecture design decisions.
Job Knowledge & Technical Expertise:
Databricks platform experience required - including Lakehouse architecture, cluster management, Delta tables, and Spark.
Proficiency with MLflow, Feature Store, and AutoML workflows.
Strong foundation in Python, SQL, and ML frameworks such as scikit-learn, PyTorch, TensorFlow, or XGBoost.
Experience with CI/CD, Git-based workflows, and DevOps principles for ML (MLOps).
Familiarity with LLMs, Vector Search, and Generative AI integration is preferred.
Azure (or equivalent cloud platform) experience strongly preferred.
Relevant Databricks, Azure, or ML certifications are a plus.
Skills & Abilities:
Proven ability to lead and mentor technical teams while remaining a hands-on contributor.
Deep understanding of MLOps best practices: model lifecycle management, observability, and retraining automation.
Strong experience in data preparation, feature engineering, and exploratory data analysis.
Ability to translate business requirements into scalable technical solutions.
Excellent written and verbal communication; able to interface confidently with both technical and non-technical audiences.
Demonstrated ability to work independently, manage multiple priorities, and deliver under tight deadlines.
Familiarity with Agile and iterative development methodologies.
Success in the First 6 Months:
Establish delivery rhythm and governance for the ML/Data team.
Deliver at least one production-grade ML or analytics solution end-to-end on Databricks.
Improve team efficiency and platform utilization through process or architecture optimizations.
Build strong cross-functional relationships with key stakeholders in engineering, analytics, and business units.
Relationships and Contact:
Work with technical team members to ensure solutions are consistent with development, infrastructure and security guidelines. Collaborate with peers across business lines identifying and documenting user needs and requirements. Keep management informed as to status of projects and activities.
Working Conditions:
Normal business hours, with limited overtime. Local candidates only.
Company Profile:
North Carolina's Electric Cooperatives is the brand for the family of organizations formed to support the state's 26 local electric cooperatives, including: North Carolina Electric Membership Corporation, the power supplier to many of the electric cooperatives; North Carolina Association of Electric Cooperatives, the cooperatives' trade association; and Tarheel Electric Membership Association, Inc. (TEMA), a central purchasing and materials-supply cooperative.
North Carolina Electric Membership Corporation provides equal employment opportunities (EEO) to all applicants for employment.
Assistant Store Manager - Rural King
Operations manager job in Nashville, NC
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Director of Operations Customer Success
Operations manager job in Raleigh, NC
Job DescriptionSalary:
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.
Role Overview:
We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth.
Key Responsibilities:
Operational Strategy & Execution
Design and implement scalable CS processes, playbooks, and engagement models.
Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams.
Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion.
Define and track KPIs, health scores, and success metrics to drive performance.
Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities.
Support strategic planning and reporting for CS and Executive leadership.
Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir.
Drive system integration, automation, and data integrity across platforms.
Provide executive-level insights to support decision-making and cross-functional alignment.
Qualifications:
710+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role.
Proven success scaling CS operations in a B2B SaaS or enterprise software environment.
Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI).
Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency.
Strong understanding of customer lifecycle management, segmentation, and success planning.
Excellent project management, communication, and stakeholder engagement skills.
Experience in the industrial, manufacturing, or asset-intensive sectors is a plus.
Benefits Overview
We offer an attractive benefits program to meet the diverse needs of our teammates:
Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
HSA & FSA plan options
Retirement Savings with Generous Company Match & Immediate Vesting
Gym membership to O2 Fitness
Casual dress attire
Half-Day Fridays
Generous Paid Time Off
Company Outings, Trips & Activities
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Ops Program Manager
Operations manager job in Durham, NC
Ops Program Manager Job ID: 21-12305 Description: Global Operations Associate Project Manager The Global Operations Associate Project Manager provides the gateway to delivering services, by providing project coordination services and oversight from initiation through delivery for professional services. Associate PM's manage all processes and systems relevant to the successful completion of internal services/organizational goals including reviewing new projects with the Project Managers and Regional Manager, identifying tasks and resourcing requirements, driving customer facing kick off calls supporting the technical teams on delivery. Administering the project to completion by supporting administrative delivery requirements and revenue requirements thru delivery and revenue recognition. This is a strategic role that requires a keen focus on customer satisfaction and internal relationships with PS Reginal Managers, Project managers, Resource Managers that also requires customer focus and soft skills and attention to detail. This is a fast paced and dynamic role that requires critical thinking and a customer first attitude where team work and collaboration are a must.
Interaction:
Associate Project Mangers work collaboratively with professionals in several Service functions, with a focus on assisting the Regional Managers (RMs), Program/Project Managers (P/Client) and Professional Service Consultants (PSCs), Delivery Partners through the lifecycle of the service projects resulting in successful delivery and customer outcome. Establishing successful relationships are key to a success in this role.
Location: RTP, North Carolina or Remote
Travel: Limited Travel
Essential Functions and Responsibilities include but are not limited to:
Administrative & Project Management Tasks:
Review new projects in Pulse application, project management system.
Work closely with customers and account teams to determine scope of delivery for Professional Services as well
Work with the Program Managers to obtain dates for scheduling and assist with questions concerning order details
Work closely with strategic Resource Management team to identify resource skill requirements to identify delivery resources, PSC's, PM's and partners
Update project and task statuses and notes in Pulse
Maintain detailed notes, status, dates in Pulse for understanding of project delivery status
Manage and drive backlog to maintain a clean list of deliverable projects
Participation in new initiatives by providing subject matter expertise, participating in user acceptance testing, possible training content development
Providing coaching and support to offshore team on transactional deliverables
Providing support to the PS field so they can successfully focus on technical delivery
Attention to detail to ensure accurate PS forecasting
Attention to details to ensure accurate and ON TIM Revenue recognition
Understanding on invoice rules and needs to support customer invoicing requirements
Desired Education & Experience:
Strong Customer Focus and experience with customer interactions via phone, email, meetings
Bachelor's degree desired or equivalent job experience
Project Management experience or Customer Service background, preferably involving scheduling responsibilities.
Knowledge of Microsoft Office suite with strong Excel skills.
Strong oral and written communication skills.
Strong organization skills and attention to detail
Ability to work collaboratively within a team environment to meet aggressive goals and pre-defined measurement criteria.
Strong aptitude for learning new technologies and familiarity with the basic hardware and services provides.
* Job details
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Operations Site Manager (Dare County)
Operations manager job in Raleigh, NC
for upcoming proposal**
Are you ready to support critical Navy missions and make a lasting impact?
Amentum is seeking an Operations Site Manager to join our team to support the Naval Surface Warfare Center, Corona Division (NSWCCD) for the Navy Integrated Training Environment (NITE) program. In this pivotal role, you will contribute to ensuring Fleet readiness and operational excellence by providing data-driven solutions, enhancing Live, Virtual, and Constructive (LVC) training environments, and delivering innovative engineering and cybersecurity capabilities.
If you excel in collaborative, high-impact environments and are passionate about driving mission success, we want to hear from you. Join Amentum and be part of a team dedicated to innovation, excellence, and shaping the future of Navy operations.
Duties and Responsibilities:
Manages the activities of training sites.
Develops and implements policies and procedures as well as ensures compliance with these procedures.
Evaluates activities to improve efficiency and effectiveness.
May coordinate communication between different functions.
Manages subordinate employees in the day-to-day performance of their jobs.
Ensures that project/department milestones/goals are met and adhering to approved budgets.
Required Minimum Qualifications:
Seven (7) years of DoD training range experience
Three (3) years of managerial experience with DoD efforts
Experience managing dispersed workforce in support of DoD training range experience
Must have an active Secret Clearance. US citizenship required to obtain US government clearance.
Preferred:
Familiarity with synthetic training environment
Training asset maintenance experience
Bachelor's degree in STEM and/or management field
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
Auto-ApplyRegional Director of Operations
Operations manager job in Cary, NC
Job DescriptionSalary:
At Truss Vet, were bridging gaps in care to support pets and the people who love them. We have an ambitious 10-year goal of nurturing the human-animal bond by supporting over 1 million pets and their families, and we're doing this by pioneering a new category in veterinary medicine and focusing on building out the premier veterinary urgent care company in our industry. We're growing quickly, and we need talented people to help us do it!
We're currently hiring a Regional Director of Operations (RDO) to join our leadership team and help manage our growing family of clinics. This is a unique role, as you'll have the opportunity to work directly with the founders to craft the future of Truss Vet. It will be fast-paced, high-pressure, exciting, and impactful. We're looking for someone who has done this before and brings a wealth of experience to the table, but is ready for a new challenge.
Regional Director of Operations Overview
As a Regional Director of Operations, your mission is to enable our clinics to thrive and execute the Truss Vet flywheel, our process for operating amazing veterinary urgent care clinics.
Key Job Responsibilities:
Leading, managing, and holding accountable our Practice Managers and Medical Directors
Ensure we have the right people in the right seats
Hold 1v1s and quarterly conversations
Partner with the leadership team on quarterly training sessions
Help set clinic-level annual goals and rocks aligned with company goals
Enabling all clinic components of the flywheel to run effectively
Help clinic leaders build great teams and cultures
Ensure a 4.9+ star client experience across all clinics
Find opportunities to improve clinic workflow and support improvement initiatives
Support the practice of high-quality medicine and the timely sharing of medical records
Generating awareness of Truss Vet in local markets through care partnerships and events
Supporting Practice Managers and Medical Directors to help identify and solve problems
Focusing on coaching vs. doing
In clinics 50%+ of the time
Responding quickly to outreach from PMs + MDs (within 24 hours)
Acting as a sounding board and coach to help PMs + MDs identify and solve issues
Professionally and proactively managing employee and client issues
Assisting with clinic recruiting and ongoing people management and onboarding needs
Assisting PMs and MDs with human resource issues, negative client interactions, and other thorny situations
Partnering collaboratively with other stakeholders to support the rollout of key initiatives
Helping identify the most important issues and opportunities for improvement across clinics
Partnering with Leadership to identify workflow improvements
Supporting the rollout and training of various improvement initiatives in clinics
Ensuring uniform execution of Truss Vet playbooks
Youre A Great Fit If:
Someone would describe you as proactive, detail-oriented, timely, organized, productive, analytical... and still a people person! Bonus points if you can move things with your mind!
You have a growth mindset; you never stop learning, and youre constantly looking for ways to advance your team, yourself, and your career
You want to work for a company that has an ambitious vision and growth plan, and you want to be a part of achieving it
You want to make a difference in the world, have an impact on peoples lives, and change the future of animal healthcare for the better
You love working in teams and find that youre able to relate to people of all types
Youre willing to get your hands dirty; no task is beneath you, youre entrepreneurial and a servant leader
You provide energy to the people youre around because youre generally a happy, positive, optimistic person (after interacting with you, people feel energized vs. drained)
You read our core values statements (below) and they overlap with your personal values
You are based in NC or willing to relocate
Education & Experience:
5+ years in the pet healthcare ecosystem
5+ years of multi-site operational and/or management experience in a fast-growing healthcare services business (ideally veterinary)
Managed multiple hospitals (4+) in prior roles
Former veterinary practice manager (bonus points)
Four-year degree preferred but not required
Willing to travel significantly for role
Truss Vet Core Values Statements:
Dare to Care: Doing what is easy isnt always right. Doing what is right isnt always easy. So we show up. We care. Even when clients dont deserve our best, even when a conversation is uncomfortable, we approach situations with courage, empathy, and authenticity. We care enough to have tough conversations and we handle tough conversations with care.
The Details Matter: Our standards are reflected in every detail, and those details matter. The client will never forget the hug you gave when they said goodbye to their best friend. That blanket may mean the difference between an hour of comfort for a pet versus an hour of fear. The smell or site of a dirty rug may mean the difference between a great first impression versus skepticism of our entire team.
Truss One Another: To be accountable to the success of the team means were accountable to the success of each other. We have our teammates backs. We catch each other's mistakes. We challenge each other to improve and be the best versions of ourselves.
Bowl Half Full: Your dog doesnt go through life believing his bowl is half-empty. We see the good in others and in each other, we see opportunities in challenges, we meet discomfort with good humor, and when we find closed doors, we kick them open or make new ones.
We Believe In:
Excellence in medicine and the highest reasonable standards of care
Providing our teams with the resources to be happy and successful
That every pet deserves to live its best life (Except for that one chihuahua... jk)
Going home on time
No abusive noncompetes
Building a supportive team that you want to hang out with even on your off days (but well never make you)
Treating people like we want to be treated
Compensation and benefits that help people live well
Working hard and pursuing excellence while still having fun
Compensation & Benefits:
Competitive salary
Health, vision, and dental insurance
Short- and long-term disability coverage, life insurance, accident insurance, and critical illness insurance
Paid time off (PTO)
Mental wellness subscription
Parental leave
401K + match
Commitment to professional and personal development through mentorship
Pet care discounts
Sound like your kind of place? Join a team thats passionate, positive, and committed to shaping the future of veterinary medicine for pets, their people, and each other.
Operations Manager- Service/Repair (Raleigh)
Operations manager job in Raleigh, NC
The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Service/Repair in Raleigh, NC. Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and exceeds the annual budgetary plan.
ESSENTIAL JOB FUNCTIONS:
* Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline.
* Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees.
* Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner. Expectation is for a manager to spend four hours a day in the field working with technicians and meeting with customers.
* Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability.
* Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs.
* Monitors the three callbacks in 30 days program and take a lead in keeping cancellations under 3%.
* Works with Branch Manager and service and repair Sales Managers to address customers' needs. Communicates daily with customers that have down cars.
* Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
* Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers.
* Administer parts program for contract service and repair to meet budget expectations and customer satisfaction.
* Performs other duties as may be assigned.
EDUCATION & EXPERIENCE:
* Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
* Requires a valid driver's license and a satisfactory Motor Vehicles Report.
* Thorough knowledge of the elevator industry and general management methods within the elevator industry
* Ability to define problems, collect data, establish facts, and draw valid conclusions
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
* Medical, dental, and vision coverage
* Flexible spending accounts (FSA)
* Health savings account (HSA)
* Supplemental medical plans
* Company-paid short- and long-term disability insurance
* Company-paid basic life insurance and AD&D
* Optional life and AD&D coverage
* Optional spouse and dependent life insurance
* Identity theft monitoring
* Pet insurance
* Company-paid Employee Assistance Program (EAP)
* Tuition reimbursement
* 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
* 15 days of vacation per year
* 11 paid holidays each calendar year (10 fixed, 1 floating)
* Paid sick leave, per company policy
* Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Director Field Construction Operations
Operations manager job in Raleigh, NC
CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.
Job Description
The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site.
This position offers flexibility to be remote with up to 75% travel
Field Leadership Development
* Assess current superintendents' skills and capabilities through site visits and one-on-one interactions.
* Participate in interviews with potential new hires for key superintendent positions.
* Develop individualized and group development plans to strengthen leadership, technical, and operational skills.
* Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies.
Standards, Procedures & Best Practices
* Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations.
* Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements.
* Benchmark internal and external best practices to maintain industry-leading field performance.
Project Support & Execution Planning
* Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability.
* Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans.
* Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery.
Field Audits & Performance Oversight
* Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices.
* Provide clear feedback and actionable improvement recommendations to superintendents and project leadership.
* Track field performance trends and recommend strategic initiatives to address recurring challenges.
Qualifications
* 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects.
* Proven track record of improving field performance through training, process improvement, and leadership coaching.
* Strong working knowledge of construction means and methods, scheduling, safety, and quality control.
* Excellent communication and interpersonal skills, able to influence without direct authority.
* Ability to travel extensively to project sites across the continental United States
Skills & Competencies
* Influential leader able to win buy-in from experienced superintendents and project teams.
* Practical expert with hands-on knowledge and credibility earned through years of field experience.
* Change Champion that is passionate about continuous improvement and raising the bar on execution.
* Strategic thinker who understands both the big picture and the operational details.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Operations Director
Operations manager job in Durham, NC
Job DescriptionDescription:
Responsible for the management and leadership of the production and warehouse departments. Coordinate activities among Production Managers in Production Scheduling, Quality, Job Setup, and New Product Introduction.
Responsible for providing Warehouse, Facilities and Engineering operational support to all sub-contract work areas within DECI. The activities to be coordinated include: Equipment Resource Allocation, Internal Inventory Management, Space Allocation.
Provide operational, facilities infrastructure, upgrades or repairs as needed for lease customers as required by lease agreements.
Work with the Production Department to support material pulled from the warehouse to prepare materials and correctly move them within our ERP system prior to transfer to the production cell.
Manage the status and execution of preventive maintenance and repairs on electro-mechanical production equipment, fixtures and infrastructure.
Manage maintenance and service vendors and make recommendations on service contracts. Solicit quotes from maintenance and service vendors.
Coordinate with outside vendors for large installs and complex repairs.
Assist the Chief Operations Officer with long-range operating goals, capacity planning, and implementation of new technology to bring about efficiencies. Interface positively to support staff in other areas related to production and effective vocational training of adults with disabilities.
Ensure that all production activities are carried out in accordance with quality standards and work instructions.
Coordinate activities among peers and subordinates, including warehouse, facilities, transportation, production scheduling, and new product introduction. Support Production staff on job set-up.
Communicate/coordinate customer needs with Sales and Customer Service Director and Production Managers to determine production schedules.
Effectively communicate. Exercise discretion, along with flexibility and an attitude of cooperation. Provide unbiased conflict resolution and uphold DECI's commitment to diversity, equity, and inclusion.
Monitor the progress of production jobs to ensure they are on track to meet customer deadlines.
Ensure resolution of service and/or billing opportunities. Assess validity of report and coordinate with staff to determine methods of prevention. Complete month end billing spreadsheet.
Assign production goals by job and workgroup, monitor output and make adjustments accordingly to meet or exceed quoted time studies.
Communicate effectively in advance with leadership and others as necessary to carry out needed ongoing preventive maintenance and/or improvements.
Ensure resolution of quality concerns and customer feedback that was caused by DECI. Assess the validity of concerns and determine methods of prevention.
Advise DECI Executives on all New Product Introduction activities.
Work cooperatively and professionally with DECI staff, subordinates, persons with disabilities, and other business contacts. Maintain good public relations with customers and professional contacts. Advise managerial staff on all matters related to inventory, warehousing and facilities. Regularly interface appropriately with leaders in all areas. Work as a team to provide the best outcomes.
Focus on orderliness and safety as the top priorities in all production areas.
Make sound decisions based on conclusions for which there is precedent and consult administration as for input/advice/approval appropriately.
Understand, interpret, follow and ensure adherence to DECI, ISO 9001, FDA regulations, and CARF policy and procedures.
Coordinate, supervise and train subordinates to utilize their individual skills to maximize results. Recommend and participate in development activities to support development of staff.
Handle personnel issues. Make hiring, promotion, and termination recommendations to Human Resources in accordance with legal standards and DECI procedures.
Make sure statement of work is accurate for the job. Prepare materials necessary for shipping. Keep necessary records as required.
Provide input on sales and quotation activities with regards to DECI's capacity and capabilities.
Complete evaluations and approve time, including PTO requests, of Production Managers and Warehouse Operations Manager in a timely manner.
Focus on efforts to increase positive staff morale.
Exhibit loyalty toward the overall goals and mission of DECI. Present a consistently positive disposition in supporting, sharing, and carrying out Leadership and Executive team decisions.
Support and share the organizational vision. Responsible for developing and successfully implementing initiatives toward the achievement of organizational goals.
Create effective measurement and reporting tools to improve productivity, reduce costs, monitor progress and gauge the efficiency and effectiveness of all applicable processes. Streamline processes for maximum output/efficiency.
Recommend and participate in staff development activities to support development and increase morale.
Responsible for regular and effective communication with all direct report staff. Oversee all personnel issues effectively and succinctly without need to continually revisit same issues.
Foster a growth-oriented, positive, and encouraging environment while keeping staff accountable to DECI policies, procedures, and requirements of government agencies. Motivate and encourage staff to promote their personal and professional growth. Provide opportunities to learn through formal and informal methods.
Accurately assess own strengths and weaknesses and initiate appropriate plans for personal and professional development. Continuously strive to improve knowledge and skills.
OTHER DUTIES
Ensuring the facility is fully secured at end of each working day, as needed.
Train new staff in the department.
Other duties as assigned.
Requirements:
Bachelor's degree in operations, business or related field, or five years minimum successful experience in project management, quality control, production.
Excellent written and verbal communication skills and the ability to work cooperatively with all levels of individuals. Ability to provide conflict resolution and remain unbiased.
Understanding of management and confidentiality concepts, theory and regulations.
High degree of judgment and ingenuity required to deal with complex factors not easily evaluated. Will make decisions based on conclusions for which there is little precedent.
Initiative and leadership abilities are important traits for this position, along with a responsibility to deadlines/other job demands and ability to deal with various projects effectively and efficiently.
Detailed-oriented, strong organizational skills; ability to effectively manage multiple projects at one time,
Maintain easy accessibility to records & information.
Flexibility to adapt to varied requests and interrupted schedules
Physical ability to carry/move/lift at least 35 lbs., demonstrate and/or perform production tasks.
Ability to assist with clients in an occasional emergency: includes restraining (if certified).
SKILLS & ABILITIES
Computer Skills: Exceptional computer training/experience. MS Office environment (Word, Excel, Access, PowerPoint).
Other Requirements: U.S. Citizen or U.S. work qualification
Director of Bakery Operations
Operations manager job in Durham, NC
Director of Bakery Operations
The Director of Bakery Operations (DBO) leads the culinary program at Joe Van Gogh. This position directly oversees the management of the South Court Bakery and Woodcroft Kitchen. The DBO is constantly working to grow and improve the culinary program at Joe Van Gogh through recipe development, improving SOPs, developing new streams of revenue, and fostering meaningful wholesale relationships. The DBO carefully sources products and ingredients and develops recipes for the cafes and wholesale customers. The DBO is a company leader and works closely with other company leaders to promote and elevate the culinary department and the Joe Van Gogh brand.
Reports To: VP of Human Resources and OperationsDirect Reports: Bakery ManagerStatus: Full Time Salaried
Operations
Meets weekly and sends monthly report to VP.
Ensures that all bakery products meet quality standards.
Resolves wholesale customer conflicts, facility issues, equipment challenges, etc.
Examines bakery and food bar financials, implements strategies to improve sales or labor percentages as needed.
Handles sensitive and private employee and customer information with care according to JVG policies.
Coordinates delivery van maintenance.
Coordinates major equipment repairs and purchasing.
Sources products that align with production needs and company values.
Manages the finances of South Court and Woodcroft including invoicing, financial review, profit margins,
Project manager for seasonal menu changes.
Continually improves bakery and kitchen SOPs.
Manages the wholesale bakery program including communicating, monitoring invoicing, and problem solving.
Team Management
Holds monthly 1v1 meeting with management, compiles notes and follows up accordingly.
Collaborates with LTD to create and monitor job descriptions and review forms.
Thoughtfully compiles and presents performance reviews, references pay scale accurately.
Utilizes and files all human resource paperwork correctly.
Gives feedback regularly and encourages team members to set goals.
Trains new and current managers, delegates to share workload effectively.
Ensures compliance with all JVG policies.
Ensure best practices and maintain high quality standards in product preparation.
Addresses performance challenges with direct reports, utilizing HR as a resource as applicable
Collaborative Contribution
Attends and contributes to retail and corporate operations meetings.
Brainstorms and tests new initiatives, communicates effectively with team members.
Shares feedback and contributes to continuous improvement of bakery structures and resources.
Completes additional projects as assigned.
Collaborates with stakeholders on new culinary department initiatives.
Coordinates with marketing for social posts, special events, program expansion.
MINIMUM REQUIREMENTS
At least three years' experience running a culinary program.
At least two years' experience with commercial recipe development
Superior teamwork, leadership, and collaboration skills.
Passion for serving others and leading a team in a fast-paced environment.
Ability to communicate effectively with a wide variety of stakeholders.
Passion for learning; ability to efficiently apply new skills and systems.
Ability to offer and accept feedback, inspire others, and delegate effectively.
Ability to work independently and manage multiple projects / priorities simultaneously.
Ability to help employees learn and grow through performance challenges, with the support of HR.
Reliable transportation and a valid driver's license.
Criminal background check as required by JVG's institutional partners
Proficiency in Microsoft Office Suite
PHYSICAL DEMAND
Prolonged, frequent ingestion of pastry and food products, coffee, tea, and other caffeinated beverages.
Prolonged periods of constant repetitive motion with hands and wrists.
Prolonged periods of time on foot, squatting, kneeling, and bending.
Ability to lift 50 pounds or more.
Regional Director Of Operations - Hospitality - Hotel Management
Operations manager job in Raleigh, NC
Job Description
The position of Regional Director of Operations in Raleigh-Durham, NC, involves overseeing daily operations at various hotel properties within Shri Hotels' North Carolina portfolio. Responsibilities encompass ensuring operational excellence, boosting guest satisfaction, maximizing profitability, and driving company growth through property development and launching new hotels. The ideal candidate will have a background in hotel operations and management, showcasing robust leadership to support General Managers (GMs) and fostering effective collaboration across departments. This role necessitates being present in Raleigh, NC, on a full-time basis during weekdays, with occasional travel to different properties.
Key Skills:
Strong interpersonal and communication skills
Goal-driven, focusing on operational efficiency, guest happiness, and financial prosperity
Capable of managing multiple tasks in a dynamic environment
Exhibits a high degree of integrity and professionalism
Benefits
Competitive salary and bonus structure
Health insurance benefits
Paid time off
Employee discounts at hotel establishments
Compensation:
$75,000 - $100,000 yearly
Responsibilities:
Key Responsibilities
Operational Oversight and Team Management
Oversee daily operations across all hotel properties to ensure consistency and quality.
Monitor and evaluate performance metrics and key performance indicators (KPIs) for each property, including achieving budgeted topline revenue, controlling operating expenses, and capturing market share, among other essential hotel KPIs.
Attend property revenue and sales meetings to strategize and optimize performance across each property in the portfolio. Provide input on average daily rates (ADR), guidance on negotiating RFPs, and assist in execution of topline strategies.
Build, mentor, and lead a team of General Managers (GMs) and support staff to enhance operational effectiveness.
Conduct ad-hoc site visits across properties as needed to provide leadership support and operational improvements.
Property Development and Opening
Assist in the ground-up development of new hotel projects, including all phases of development (construction monitoring, pre-opening, opening, and stabilization).
Lead the opening of new properties as part of a task force, ensuring proper coordination and staff across various departments.
Oversee the training of the team during the pre-opening and opening phase to ensure smooth operations and stabilization during the initial operational period.
Develop opening plans and supervise the implementation of operational procedures for new hotels.
Strategic Planning and Financial Oversight
Collaborate with executive management to establish short- and long-term operational goals aligned with the company's strategic objectives.
Monitor budgets, financial performance, and operational costs for each property to drive profitability.
Review financial reports and provide actionable recommendations for improvement in operational efficiency.
Guest Experience and Quality Assurance
Ensure high standards of service quality across all properties by implementing and monitoring guest satisfaction programs.
Address guest feedback and complaints promptly, ensuring issues are resolved in a timely and effective manner.
Collaboration and Reporting
Work closely with the corporate team and other departments to align operational efforts with overall business objectives.
Regularly report on operational performance, challenges, and opportunities to senior management.
Qualifications:
The ideal candidate should have a minimum of 10+ years of experience in hotel operations, demonstrating proficiency in managing multiple properties with a preference for experience across various brands such as Marriott, Hilton, IHG, Choice, and Wyndham.
Proven track record of leadership abilities, showcasing skills in guiding, mentoring, and developing a team of General Managers and hotel staff effectively.
Strong emphasis on possessing financial acumen, problem-solving skills, and decision-making capabilities, coupled with experience using operational software and property management systems.
A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, with preference given to candidates holding an MBA or equivalent advanced degree.
Must be willing and able to travel regularly between properties as necessary, with the role being based in Raleigh-Durham and requiring in-office presence throughout the workweek.
About Company
Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 450 hotel rooms, showcasing a versatile selection of select-service properties located throughout the Southeastern United States.
Our portfolio features a diverse range of assets across renowned brands such as Marriott, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.