Assistant Store Manager
Operations manager job in Cedar Rapids, IA
Your Opportunity:
Assistant Store Manager Check Into Cash Cedar Rapids, IA
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyAssistant Manager
Operations manager job in Iowa City, IA
The Assistant Store Manager is responsible for proficiency in all areas of a specialty retail farm and ranch store. The Assistant Store Manager serves as the second in charge of operations to the Store Manager. Duties include delivering a Legendary Customer Experience, providing leadership and direction to the store team, and performing operational activities throughout the store. The Assistant Store Manager is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
Maintain regular and predictable attendance.
Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime, as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
Proficient in all Team Leader and Receiver functions.
Create and foster a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
The Assistant Store Manager is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks.
Support Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training including product knowledge development, appropriate application of policies and procedures and encouragement of continuous learning, and maintaining a productive work environment.
Perform Opening/Closing procedures.
Transport and make deposits to the bank.
Resolve customer complaints/issues and ensure the customer has a positive shopping experience.
Ensure the customer has a Legendary shopping experience that differentiates from the competition.
Champion the Customer Experience in the store and execute the role of the GURA Sales Leader.
Lead freight movement, and support merchandising initiatives, feed management, and inventory control.
Operate cash register/computer.
Supervise cash handling procedures.
Adhere to loss prevention standards and respond to any alarm calls as needed.
Operate Forklift and Baler.
Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
Assist customers with loading purchases.
Complete all documentation associated with any of the above job duties.
Obtain license or certifications as needed by the business.
May be required to perform other duties as assigned.
Required Qualifications
Experience:
Previous retail leadership experience is required. Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Must be 18 years of age or older and possess a valid driver's license.
Education
: High school diploma or the equivalent is required. Bachelor's degree in Business Administration or related field is preferred. Regardless of education level, you must be able to read, write, and count accurately.
Preferred knowledge, skills or abilities
Ability to perform and execute principle responsibilities of Team Members.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
Working environment is favorable, generally working inside with moderate noise.
Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Ability to work outdoors in adverse weather conditions.
Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
This position is non-sedentary.
It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper MHE (e.g. pallet jack, forklift, etc.)
Ability to occasionally lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders for up to 12 hours.
Ability to move throughout the store for an entire shift.
Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
Ability to process information / merchandise through the point-of-sale system.
Ability to handle and be in contact with birds/poultry.
Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
Ability to successfully complete all required training.
Ability to travel as required in support of district needs.
Ability to drive or operate a vehicle for business needs.
Ability to successfully complete all required training and certification.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Vice President of Operations
Operations manager job in Cedar Rapids, IA
The VP of Operations is responsible for leading and optimizing our global operations functions, with a strong focus on Field Service delivery, compliance, customer experience, and operational excellence. This role oversees multiple teams, including Field Service Operations, Image Processing, Customer Service and Customer Care Analytics & Administration. The VP of Operations will ensure high-quality service delivery, efficiency, and scalability, while driving innovation and continuous improvement across all operational areas.
Job Description:
Key Responsibilities
Operational Leadership
Provide strategic and hands-on leadership for field service operations, ensuring service delivery meets performance, quality, and compliance standards.
Lead, coach, and develop a high-performing operations team, including CSMs, compliance, customer care, image processing, and analytics/admin groups.
Align operational priorities with company strategy, ensuring smooth cross-functional collaboration with Product, Sales, Finance, and R&D.
Establish and monitor KPIs, SLAs, and performance metrics across all operational functions.
Overall accountability for departmental P&L and quarterly revenue and expense forecasting.
Field Service Operations & Compliance
Oversee deployment, scheduling, and management of field service resources to meet customer commitments.
Ensure compliance with all relevant federal, state, and local legislative requirements.
Implement best practices in safety, quality, and efficiency for field teams.
Customer Experience & Service Excellence
Lead the Customer Service and Customer Success functions, driving improvements in retention, satisfaction, and overall customer experience.
Partner with Sales and Product to ensure customer feedback informs business decisions.
Design and implement scalable processes that enhance service delivery and customer outcomes.
Process Optimization & Analytics
Oversee strategy for image processing department to ensure accuracy, efficiency, and continuous improvement.
Lead the directors over the Analytics team in delivering actionable insights, reporting, and operational support to drive data-informed decision making.
Identify opportunities for process automation, system improvements, and cost optimization.
Strategic Initiatives & Growth
Partner with executive leadership on long-term planning, resource allocation, and operational scalability.
Support expansion into new markets and services by developing operational playbooks and scalable delivery models.
Champion a culture of accountability, innovation, and continuous improvement across all operations functions.
Qualifications
3-5 years at the Director level in a technology, SaaS, or services-based organization looking for the next step in their career.
Proven experience managing field service operations and/or distributed service delivery teams.
Strong background in compliance, regulatory oversight, and operational risk management.
Experience overseeing customer service and customer success teams with measurable impact on retention and satisfaction.
Demonstrated success leading analytics and process improvement initiatives.
Strong financial acumen and experience managing departmental budgets.
Excellent communication, leadership, and stakeholder management skills.
Bachelor's degree in Business, Operations Management, or related field required; MBA or advanced degree preferred.
Worker Type:
Regular
Number of Openings Available:
1
Site Operations Manager
Operations manager job in Cedar Rapids, IA
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
You have a passion for logistics, and you know how to keep things moving and operations running smoothly. As the Site Operations Manager you'll be responsible for the efficient operation of the warehouse, including order fulfillment, shipping/receiving and inventory control
activities. In this role, you'll have a starring role in helping us continue to provide outstanding solutions for our global customers.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.
What you'll do on a typical day:
* Oversee operational and personnel activities in the facility and ensure the safe, clean and efficient operation of the site
* Hire, train, develop and evaluate staff effectively, consulting with the HR team as needed
* Maintain work schedules and work assignments
* Ensure time and attendance is properly maintained, monitored and approved in a timely manner
* Ensure efficient utilization of all equipment and the coordination of maintenance needs
* Maintain and model the 7S Workplace Organization standard; ensure all safety procedures and policies are followed
* Partner with staff to manage and always maintain appropriate stock
* Ensure compliance with specified contract metrics
* Maintain high standards of operational efficiency
* Ensure quality management system procedures are implemented throughout functional groups
* Focus on productivity, quality and safety requirements in accordance with company needs and customer requirements
What you need to succeed at GXO:
At a minimum, you'll need:
* 5 years of experience in a supply chain, warehousing or distribution environment
* 5 years managerial/supervisory experience
* Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment
* Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
It'd be great if you also have:
* Bachelor's or master's degree
* Bilingual English/Spanish
* Lean, Six Sigma and Continuous Process Improvement knowledge and experience
* Experience in an AS9100 or ISO environment
* Warehouse Management Systems (WMS) experience
* Working knowledge of financial accounting, including developing and/or managing a P&L; experience with HR practices
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
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Regional Manager
Operations manager job in Marion, IA
Full-time Description
The Regional Manager is responsible for overseeing the operational and financial performance of multi family housing communities within an assigned region. This role requires strong leadership, financial acumen, and operational expertise to ensure the properties meet or exceed resident satisfaction, occupancy and revenue goals. The Regional Manager will lead property management teams, implement corporate strategies, and ensure compliance with company policies and applicable housing regulations.
This critical position serves as a liaison between the CEO, Operations team and Property Managers, facilitating seamless communication and alignment of the company's mission and values with property-level operations. The individual in this role ensures that the company's strategic vision is effectively conveyed to property staff while also channeling valuable feedback from property teams back to the Operations team for continuous improvement.
Supervisory Responsibilities:
This role reports to the Operations and Development Manager. Property Managers report directly to this position, while all other property staff maintain an indirect reporting relationship through this role.
Duties and Responsibilities:
Strategic- Partners with the operations team to create property financial and resident satisfaction goals. Analyzes market data to identify trends that may impact portfolio performance and helps strategize ways to mitigate these threats. Partners with the operations team in identifying new projects for acquisition.
Develop and execute regional strategies to support the company's growth and performance objectives.
Collaborate with senior leadership to identify opportunities for expansion, acquisition, or development.
Provide input on market trends, competitive analysis, and operational improvements.
Leadership - Manages, motivates, coaches, trains, and mentors property managers to achieve assigned goals. Models leadership, professionalism, and care for residents and staff. Meets with each property manager regularly to ensure goals are being met and property managers are adhering to company policies.
Recruit, train, and mentor on-site property management teams to achieve high performance and professional growth.
Conduct regular site visits to provide guidance, evaluate team performance, and ensure alignment with company goals.
Foster a positive and collaborative work environment among site teams and regional staff.
Financial - Ensures each property is maximizing revenue, minimizing costs, and meeting assigned goals. Prepares and reviews reports to track expenses, rental revenue, and tenant satisfaction reports.
Work with leadership on the Development, implementation, and monitoring of annual budgets for all properties within the region.
Review financial reports to ensure profitability and identify areas for cost savings or revenue generation.
Partner with property managers to optimize rent pricing strategies and improve net operating income.
Property - Ensures each property's appearance and maintenance meet company standards through routine site and safety inspections and communicates concerns and requests for capital to the operations team. Assists in prioritizing and planning capital improvement projects and may help with the management of capital projects.
Ensure properties comply with federal, state, and local regulations, as well as company policies.
Conduct regular property inspections to maintain safety, aesthetics, and functionality.
Address risk management issues, including insurance claims, property damage, and tenant disputes.
Administrative - Completes various administrative and other tasks as assigned or needed.
Monitor and analyze property performance metrics, including occupancy rates, rent collections, and budget adherence.
Direct and oversee the daily operations of multiple multi-family properties to ensure efficient management, compliance, and tenant satisfaction.
Implement and enforce company policies, procedures, and best practices across all sites.
Special Projects- Helps create a plan of action for “transition” properties(newly managed properties transitioning to CVL management) by assisting in hiring new employees and overseeing design/decorating of apartments to maximize properties potential
assist in identifying new projects for acquisition.
Implement and enforce company policies, procedures, and best practices across all sites.
Develop and implement innovative solutions for tenant engagement and community-building programs.
Oversee new property acquisitions or transitions, ensuring smooth integration into the portfolio.
Develop pilot programs to test new strategies, technologies, or management approaches.
Requirements
10+ years of Property Management Experience, including leading and coaching a team, multiple properties, managing budgets, and driving results
Demonstrated strong interpersonal skills used to resolve tenant concerns and provide excellent customer service
Communication and problem-solving skills
Sense of urgency and ability to properly prioritize time-sensitive responsibilities
Experience with Microsoft Word, Excel, and other business technology tools
This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherited to the position. Reasonably related additional duties may be assigned to the individual Associate.
Cedar Valley Living, LLC. Provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy
applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
Regional Manager
Operations manager job in North Liberty, IA
Come join our team and open the door to an amazing career at Dan's Overhead Doors & More! We have an immediate need for a Regional Manager to oversee all operations at our North Liberty, Camanche, and Pleasant Hill locations.
Dan's Overhead Doors & More is one of Iowa's leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs.
Summary & Duties
The Regional Manager will be instrumental in driving operational excellence and achieving sales targets across multiple locations. This position will play a crucial role in fostering a safe and productive work environment while managing customer relations and supporting general managers. Primary responsibilities will include:
Multi-Site Support -
provide leadership to multiple operational sites; ensure alignment with local leaders on KPI, targets, initiatives, etc.; conduct regular site visits for additional support and coordination; contribute to long-term growth, market expansion, & competitive positioning decisions.
Team Management
- supervise and lead a team of technicians and administrative staff; assign tasks, schedule work shifts, and ensure adequate staffing levels; provide training, coaching, and mentorship to team members to enhance their skills & performance; conduct performance evaluations and address any disciplinary issues as necessary.
Service Operations
- coordinate service calls & dispatch technicians to customer locations; ensure timely & quality completion of service/repair jobs; monitor inventory levels of parts & supplies to maintain adequate stock levels; implement & enforce safety protocols to ensure a safe working environment for employees and customers.
Cross-Functional Coordination
- work with multiple teams at brand and corporate level (fleet, procurement, HR, integration teams, etc.) to standardize processes and support acquisitions.
Customer Relations
- build & maintain strong relationships with customers to understand their needs and expectations; address customer inquiries, concerns, & complaints promptly and professionally; seek feedback from customers to continuously improve service quality and customer satisfaction.
Sales & Marketing
- develop & implement strategies to attract new customers and retain existing ones; collaborate with the marketing team to create promotional materials & campaigns; represent the company at trade shows, local events, and partnerships to strengthen regional brand awareness; identify opportunities for upselling additional products or services to customers; quoting, selling, site checking and other essential sales responsibilities.
Financial Management
- prepare & manage the budget for the service location; monitor financial performance against targets & implement corrective actions as needed; identify cost-saving opportunities & optimize operational efficiency to maximize profitability.
Quality Assurance
- establish & enforce quality standards for service delivery; conduct regular inspections & audits to ensure compliance with company policies and industry regulations; implement continuous improvement initiatives to enhance service quality and efficiency.
Qualifications
Proven experience in a managerial role, preferably in the garage door service or similar skilled-trade industry.
Technical knowledge of garage door systems and repair techniques is preferred.
Previous sales experience
Valid driver's license and clean driving record.
Skills
Strong leadership skills with the ability to motivate and manage a diverse team.
Excellent communication and interpersonal abilities.
Proficiency in computer applications and software relevant to service management.
Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
Work Conditions
Climate-controlled office environment with continual sitting & use of computer.
Regular bending, lifting, etc. while assisting with operations.
Exposure to weather and temperature elements, as well as lifting up to 50 lbs., when providing operational support.
Benefits
We are proud to offer a robust benefits package to our team members including:
Competitive salary
Medical, dental, and vision insurance with multiple plan options
Short- and Long-Term Disability
Employer-paid Life Insurance with buy-up options
Accident Care
Hospital Indemnity
401(k) with Employer Match
Employee Assistance Program (EAP)
Generous Paid Time Off (PTO)
Paid Holidays
Team member recognition & reward programs
Core Values
At Dan's Overhead Doors & More, we base our actions on the following core values and request the same from all team members:
Teamwork - we operate as a team and succeed together.
Grit - we have the courage, strength, and character to persevere.
Sincerity - we are transparent and trustworthy.
Development - we strive for continuous improvement, both professionally and personally
We are an (EOE) Equal Opportunity Employer.
3rd Shift Operator - CY
Operations manager job in Cedar Rapids, IA
The Compressed Yeast Operator ensures that product is processed and packaged correctly and in a timely manner. This requires a wide range of knowledge and skills, many of which can be learned on the job. The Compressed Yeast Operator reports directly to the CY/NUT Supervisor. May also receive direction from Process Supervisors or other department management personnel as required.
Essential Duties and Responsibilities:
The processing and packaging of food products requires flexibility on the part of all personnel as operations change depending on the needs of the customer. This will require the operator to train and work in other departments on a periodic basis in order to ensure customer requirements are met in a timely manner.
Job Responsibilities
* Perform sanitation on equipment, infrastructure, grounds, and other assigned areas.
* Monitor quality assurance controls during the production process. For example, product analysis, weight checks, and code date verifications are performed on a routine basis to ensure the customer receives a quality product. Record and maintain accurate written and electronic information.
* Understand and follow safety, GMP, food safety, and other rules or policies.
* Operate equipment safely and efficiently.
* Inspect infrastructure and equipment and notify management when maintenance is required.
* Assist in trouble-shooting of equipment and process problems.
* Communicate and interact with other employees, customers, and management personnel in a respectful and effective manner.
* Learn and operate all equipment in compressed yeast. Cover shifts as scheduled.
* Train and work in other departments in the facility as needed. This may include cleaning for customer audits and filling in for various absences throughout the facility. Work is assigned depending upon operational needs.
Qualifications:
* Ability to follow instructions, learn and ask questions.
* Mechanical aptitude and trouble-shooting skills.
* Good people skills.
* Ability to manage time and plan ahead.
* Knowledge of manufacturing and packaging processes preferred.
* Ability to work as part of a team and independently.
* Best qualified candidates will have demonstrated good performance and attendance records.
Lesaffre Yeast Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, age, sex, national origin, genetic information, sexual orientation, gender identity, physical or mental disability, marital status, veteran status or other protected categories.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Director of Retail Operations - IA
Operations manager job in Iowa City, IA
General Description:
Join our fast-paced, high-growth, mission-driven cannabis retail company as the Director of Retail Operations. This is a hands-on, high-impact leadership role, with approximately 50-70% travel across Iowa, Minnesota, Washington, and Oregon.
As a key member of our leadership team in a late-stage startup environment, you will oversee and scale multi-unit operations across four states, driving performance and excellence in a highly regulated industry. In this pivotal position, you'll shape strategy at the regional level, ensuring each of our retail locations delivers outstanding customer experiences, remains fully compliant with all regulations, and meets ambitious growth targets.
Key Responsibilities:
Multi-State Operations
Provide strategic and operational leadership for retail store locations across MN, IA, WA, and OR. Ensure each store meets performance targets, follows company standards, and delivers a consistent, exceptional customer experience.
Team Leadership & Development
Oversee and mentor District Managers, General Managers, and retail support staff. Foster a culture of accountability, collaboration, and continuous improvement. Coach and develop your teams to excel in a fast-paced environment and build the next generation of leaders.
Performance & Growth
Drive regional sales growth and operational excellence through data-driven strategies. Analyze store performance metrics and customer feedback to identify opportunities, implement improvements, and achieve or exceed revenue targets while enhancing the customer experience.
Compliance & Standards
Ensure strict compliance with all state cannabis regulations and company standard operating procedures (SOPs) across all locations. Maintain the highest standards of safety, security, and regulatory compliance, reinforcing our reputation for integrity in this highly regulated industry.
Financial Oversight
Own the Profit & Loss (P&L) for the region. Set budgets, monitor financial performance, and implement strategies to maximize profitability. Partner with store leaders to optimize inventory, control costs, and ensure each location operates efficiently and within budget.
Cross-Functional Collaboration:
Work closely with cross-functional teams (e.g., Marketing, Product, Compliance) and senior leadership to roll out new initiatives, promotions, and product launches. Serve as a bridge between field operations and corporate strategy, ensuring insights from stores help shape company-wide decisions and fostering a unified approach to growth.
Job Requirements:
Bachelor's in a business related field. Masters strongly preferred
7+ years of experience in a senior leadership role
Strong problem solving, negotiating, and critical judgment skills.
Strong team leadership, cross-functional collaboration, and stakeholder communication skills.
A high level of integrity, personal motivation, adaptability, and sense of urgency.
Commitment to maintaining confidentiality and managing sensitive information.
Ability to commit to working in the office 100% of the time.
Successfully pass a pre-employment criminal background check.
Minimum 21 years of age.
Benefits and Compensation:
Pay starts at $150,000 - $200,000 annually commensurate with experience
Employee discount includes 50%
Free Employee Assistance Program (EAP)
Paid Sick Leave (PSL) and Personal Time Off (PTO).
Medical, Dental, Vision, and Life Insurance
Paid float holiday for the following: New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Equal Opportunity Employer:
Iowa Cannabis Company is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.
On May 12, 2017, Governor Terry Branstad signed House File 524 into law, allowing use of medical cannabidiol to treat certain debilitating medical conditions. According to the Iowa Department of Public Health: "The Act provides that a person recommend, possess, use, dispense, deliver, transport, or administer cannabidiol if the recommendation, possession, use, dispensing, delivery, transporting, or administering is in accordance with chapter 124E of the Iowa Code." This law also allows patients and designated primary caregivers to possess cannabidiol and requires the recommendation of a board certified physician.
Auto-ApplyOperations Director
Operations manager job in Cedar Rapids, IA
**Discover a more connected career** The Operations Director is responsible for the overall success of contracts being fulfilled out of their assigned location and serves as a liaison between project assigned personnel and executive management. It is accountable for establishing and maintaining a mutually beneficial working environment for the location's employees, providing management, communication and leadership to facilitate sound business decisions across multiple customer contracts to ensure division success. And, it monitors and ensures customer satisfaction and cultivates new business opportunities
**Connecting you to great benefits**
+ Weekly Paychecks
+ Paid Time Off, Parental Leave, and Holidays
+ Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
+ 401(k) w/ Company Match
+ Stock Purchase Plan
+ Education Reimbursement
+ Legal Insurance
+ Discounts on gym memberships, pet insurance, and much more!
**What you'll do**
+ Assumes complete responsibility for the assigned Construction Division, its operations, its equipment and its facilities
+ Assumes complete responsibility for safety requirements by holding others accountable and supporting commitment to worker safety, worker's compensation loss management and DOT compliance in coordination and cooperation with the EHS department;
+ Maintains regular communication with internal and external stakeholders in effort to monitor and ensure customer satisfaction and organizational congruence;
+ Identifies and implements continuous process improvement initiatives to allow efficient service delivery;
+ Identifies, analyzes and reports key performance indicators of divisional operations and holds stakeholders at all levels accountable to them, ensuring employee engagement, maximum productivity and maximum profitability;
+ Monitors and holds others accountable to maintaining an appropriate and effective work schedule and quality control program to ensures the Company's promises of quality and timeliness are met;
+ May be responsible for the employee and subcontractor schedule - budgets time required to meet production deadlines in a safe manner;
+ When utilized, works closely with Project Management personnel to ensure smooth departmental hand offs and appropriate information and documentation flow;
+ Acquires complete knowledge of assigned contracts including in depth knowledge of units, pricing, systems and other specific customer requirements. Trains and holds direct reports accountable to such knowledge as it is necessary to effectively perform their jobs;
+ Seeks new business opportunities;
+ Actively involved in the bid compilation and contract negotiations;
+ Negotiates unit additions with the customer as they arise;
+ Actively seeks knowledge of business finances on a weekly basis;
+ Adjusts work activities to make financial success a priority;
+ Monitors work being performed to ensure compliance with safety requirements and contract terms;
+ Ensures equipment is maintained per established Manufacturer and Company standards;
+ Manages equipment procurement needs using cost vs benefit analysis;
+ Ensures the accuracy of employee time and production records. Follows company processes to address discrepancies;
+ Actively seeks and actively participates in the onboarding process of new Subcontractors;
+ Effectively identifies need for, acquires and manages an appropriate workforce in correlation with customer demands in participation and support of Human Resources;
+ Ensures that both positive and negative feedback are delivered and appropriately documented in a timely manner, either personally or through appropriate delegation, in alignment with Company procedures regarding employee performance reviews;
+ Creates and maintains individual employee development plans;
+ Seeks and implements opportunities for employee development;
+ May perform the duties of field personnel as needed;
+ Other duties as assigned.
**What you'll need**
+ Bachelor's Degree in an industry-related Engineering or Project Management field and 2-4 years of hands-on
+ Telecommunications industry-specific experience, or combination of education and experience is required;
+ Proven leadership in a cross functional team environment;
+ Strong negotiator and consensus builder;
+ Commitment to technology-driven process improvement;
+ Proficient word processing, spreadsheet, database, Internet and cloud-based computer skills are required. Working knowledge of Google suite of applications strongly preferred;
+ Travel is required.
**Core Competencies:**
+ Teamwork and Servant leadership
+ Complex problem solving and critical thinking
+ Exemplary communication skills, both written and verbal Openness to change
+ Ability to develop and maintain relationships
+ Meticulously Organized
+ Self-motivated and driven
**The wage range for Operations Director is $140,000.00** **- $170,000.00** **.**
**Why work with us**
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
**Building stronger solutions together**
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
District Manager- Eastern IA
Operations manager job in Cedar Rapids, IA
Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!
Job Description:
Johnson Brothers Liquor Company is accepting resumes for a District Sales Manager to lead a team of Sales Representatives in the Eastern Iowa Surrounding Areas (Cedar Rapids, Waterloo, Cedar Falls).
Job Duties:
* Achieve division yearly sales plan.
* Conduct weekly sales team meetings to review progress, programs, new items and initiatives, pre-planning sessions, and to celebrate successes.
* Develop, coach and train sales team to achieve sales goals, placement objectives and to ensure company standards are met.
* Evaluate progress and work with sales reps to determine growth potential.
* Manages sales performance by measuring and reporting results, evaluating and correcting performance and administering policies and procedures.
* Conduct key account calls by helping to prepare and present programs.
* Assist in the development of sales forecasts and scheduling of product.
* Plan for activities by forecasting conditions, market analysis, market trends, defining objectives and strategies.
* Oversee distribution, allocation and pricing of product.
* Manage budget, forecasting and sales trends of accounts.
* Follow-up and comply with requests from upper management.
* Report weekly/monthly/quarterly to management team to be sure sales targets are met.
Position Requirements:
* 4 year BA/BS college degree (preferred)
* Previous Sales experience required
* Previous beverage sales management experience
* Strong working product knowledge of wine and liquor
* Strong interpersonal skills with focus on communication and problem resolution
* Strong ability to multi-task efficiently within given time parameters
* Excellent planning/organizational skills necessary to achieve business goals
* Customer service and results oriented
* Computer proficient: MS Office (AS400 is a plus)
* Valid driver's license with an acceptable driving record
* Reliable transportation and proof of insurance
Worker Sub-Type:
Regular
Time Type:
Full time
Auto-ApplyDistrict Manager
Operations manager job in Cedar Rapids, IA
Job DescriptionJob Title: District Manager Reports to: Regional Manager Status: Full Time/Supervisor/Exempt Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports.
Essential Duties and Responsibilities
Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
Operational consistency amongst all clubs within the region, including but not limited to:
o Outstanding member experience
o Planet Fitness and Baseline Fitness brand standards
o Club cleanliness
o Policy implementation
o Weekly payroll approval
o Front desk management
o Facility maintenance and repair
o Vendor and inventory
Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.
Develop and train staff to build a bench for the Club Manager positions.
Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers
District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.
Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager.
Handle all incoming email complaints and mystery shops from district location.
District Manager Schedule
District manager schedules are approved by the Regional Manager monthly.
The expectation is that 70% of the District Managers time is spent in the clubs.
When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
High school diploma
Willingness to travel
At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once.
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Monthly vehicle reimbursement
Monthly cell phone reimbursement
Unlimited PTO
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Lab Manager- Operations- Mission Cancer + Blood (Des Moines)
Operations manager job in Iowa City, IA
Mission Cancer & Blood, part of UI Health Care is seeking a Lab Manager- Operations to be responsible for overseeing the day-to-day operations of the lab. The Laboratory Manager - Operations assures that all testing is done in accordance with established policies and procedures following CLIA requirements and regulations. The Laboratory Manager - Operations oversees employee performance, safety, proficiency testing, record keeping, training and lab relations as it pertains to patients, providers, and other departments.
Duties to include:
· Ensure quality laboratory services for all aspects of the organization.
· Ensure safe environmental conditions including ensuring all OSHA standards are met.
· Provides employees with appropriate education/training.
· Act as a liaison between different departments to facilitate seamless communication.
· Coordinate and supervise laboratory staff to ensure smooth daily operations.
· Collaborate with staff to address and resolve any operational challenges.
· Maintains medical laboratory staff by recruiting, selecting, orienting, and training employees.
· Completes operational requirements by scheduling and assigning employees.
· Counsels and disciplines employees as needed.
· Foster a culture of continuous improvement and professional development.
· Ensure test performance only within the limitations of the clinical laboratory license.
· Ensure no test results are reported until all corrective actions have been taken and the test system is properly functioning.
· Assure personnel competency and training.
· Evaluate testing personnel annually and maintain these records for two years.
· Consult with patients regarding lab results or lab concerns. Explain procedures to patients and family members in a professional and courteous manner.
· Ensure compliance with relevant regulations and standards in laboratory practices.
· Perform various quality control procedures to maintain compliance with internal and external regulations.
· Maintain inventory of supplies, materials, and equipment.
· Maintain records and documentation for proficiency testing and to meet CLIA requirements and regulations.
· Perform all other duties as assigned or necessary including covering Technical Laboratory Manager when absent.
Joining University of Iowa Health Care means becoming part of a world-class academic health system that offers a mission you can believe in, resources and support you need to excel, and a community where your impact is felt every day. We're providing patient care with expertise and compassion, advancing groundbreaking research, and teaching and training tomorrow's health care professionals. Together, we're changing medicine and changing lives across Iowa and beyond.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, generous leave policies, 24/7 support services, well-being resources, and access to our UI Health Care specialists and care teams.
Grow professionally with advanced training, leadership development, and tuition assistance. Enjoy a rich quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
As part of the Hawkeye community, you'll find a balance of career fulfillment and quality of life. Join us in working together to make all of Iowa better
Percent of Time: 100%
Work Schedule: Monday - Friday, 40 hours/ week, Hours generally worked between 7:00am-5:30pm
Location: Des Moines, IA Mission Cancer + Blood
Pay Grade: 5A ****************************************
Benefits Highlights:
· Regular salaried position located in Des Moines, IA
· Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
· For more information about Why Iowa?, click here
Required Qualification
· Bachelor's degree in chemical, physical, biological, or clinical laboratory science, or medical technology and one-year laboratory training or experience.
Desirable Qualifications
· Phlebotomy experience
· 2 Knowledge of medical laboratory principles, standards, applications, regulations, and tests.
· Knowledge of medical laboratory safety, cleanliness, OSHA standards, and infection prevention standard precaution policies and regulations.
· Knowledge of medical laboratory equipment uses and maintenance.
· Knowledge of HR policies and procedures
Application Process: In order to be considered, applicants must upload a resume and cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 7 calendar days.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
References: Five professional references will be requested and required at a later step in the recruitment process
This position is not eligible for University sponsorship for employment authorization.
With additional questions, please reach out to Brenna Ballo at **********************
Additional Information Compensation Contact Information
Easy ApplyOperations Manager (Logistics/Transportation)
Operations manager job in Kalona, IA
Open Gates Group, based near Kalona, IA, is a family of 11 entrepreneurial food and logistics companies united by a mission to source, produce, and deliver high-quality Midwestern dairy products to more than 3,500 stores nationwide. One of these companies, Awesome Refrigerated Transit of Iowa (ARTI), plays a vital role in keeping those products moving by providing trusted transportation, brokerage, logistics, warehousing, and cross-docking services for partners across the region. We're seeking an experienced Operations Manager (Logistics & Supply Chain) to lead our transportation and brokerage teams.
Summary
The Operations Manager (Logistics & Supply Chain) plays a pivotal role in leading and optimizing daily transportation and logistics operations. This position is responsible for managing daily operations to ensure efficiency, safety, and exceptional customer service across all freight activities. The Operations Manager will foster a culture of accountability, teamwork, and continuous improvement, while maintaining compliance with DOT, FMCSA, and OSHA regulations.
Primary Duties and Responsibilities
Lead, coach, and develop a team of drivers, dispatchers, and logistics staff.
Foster a culture of accountability, teamwork, and continuous improvement.
Provide clear goals and regular feedback to support team performance.
Oversee daily transportation operations, including scheduling, fleet utilization, and route optimization.
Manage inbound and outbound freight moves to ensure profitability, efficiency, and customer satisfaction.
Support third-party carrier relationships for supplemental freight needs.
Use TMS or route management technology to balance cost-effectiveness with service excellence.
Build strong relationships with customers and vendors, addressing service issues and anticipating future needs.
Partner with internal teams to align delivery schedules with production and customer expectations.
Ensure full compliance with DOT, FMCSA, and OSHA regulations.
Oversee driver inspections, ELD compliance, and equipment maintenance programs.
Investigate accidents, incidents, or violations and implement corrective action plans.
Ensure KPIs such as on-time delivery, cost per mile, and fleet utilization are met.
Conduct root cause analysis to identify opportunities for improvement in costs, safety, and service.
Lead change initiatives to improve efficiency, service, and technology adoption across operations.
Skills & Experience
5+ years of experience in transportation, logistics, or supply chain management, with proven success leading CDL driver teams.
Strong knowledge of DOT and FMCSA compliance requirements.
Demonstrated ability to optimize routes and costs using TMS or routing software.
Proven ability to lead and manage teams to achieve goals and business objectives.
Excellent communication, problem-solving, and interpersonal skills with the ability to professionally manage conflict.
Drive results through cross-functional team collaboration.
Data-driven mindset with the ability to analyze KPIs and make informed decisions.
Customer-focused with a track record of building strong partnerships.
Proficient PC skills with experience using Google Drive and related applications.
Director of Operations
Operations manager job in Iowa City, IA
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a highly experienced and strategic Director of Operations to oversee and enhance client relationships, operational efficiency, and service delivery within our organization. The ideal candidate will be a results-driven leader with extensive experience in BPO operations management, strong problem-solving abilities, and a commitment to customer satisfaction. This role requires a proactive approach to strategic planning, team leadership, and performance optimization.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
Key Responsibilities:
Build and maintain strong relationships with clients to understand their needs and ensure expectations are met.
Develop and implement strategies to enhance client satisfaction and operational efficiency.
Establish and monitor key performance indicators (KPIs) to track and improve service delivery.
Oversee the daily operations of the call center to ensure smooth workflow and optimal client services.
Ensure all operations comply with organizational policies and industry regulations.
Identify and implement process enhancements to improve efficiency and service quality.
Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance.
Ensure staff receive ongoing training and development to maintain performance excellence.
Foster a positive work environment and promote high levels of employee engagement and morale.
Work closely with clients to understand their needs and ensure their expectations are met.
Maintain effective communication with stakeholders to keep them informed of operational performance and initiatives.
Manage escalated issues and provide effective solutions to ensure customer satisfaction.
Develop and implement crisis management plans to handle emergencies and minimize disruptions.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Associate's or Bachelor's degree in Business Administration, Operations Management, or a related field.
At least 5 years of experience in operations management, preferably within a BPO environment.
Proven experience in leading and managing teams in a dynamic, high-performance setting.
Strong understanding of BPO industry standards and best practices.
Expertise in operational management principles and efficiency optimization.
Deep understanding of customer service principles and best practices.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making skills.
Ability to work effectively as part of a team and manage interpersonal relationships.
Demonstrated leadership skills, including the ability to motivate and mentor staff.
Ability to adapt to changing environments and manage change effectively.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
................
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Auto-ApplyTEAM OPERATIONS MANAGER
Operations manager job in Iowa City, IA
Storage Squad was founded in 2011 in Ithaca, NY, by Cornell students who wanted to make college moving & storage easier. Over the past 10+ years, the business has grown, and in 2020 it became part of the 1-800-PACK-RAT | Zippy Shell Moving & Storage Made Simple family.
Today, Storage Squad helps students at 40+ schools across 15+ states - and we're still growing! Our partner schools appreciate how we help students while reducing congestion in and around campus, and our students and families appreciate how we make move-in and move-out easier and less stressful.
The SS Team Operations Manager provides inspired leadership for the operation of one of the organization's local facilities. The Team Operations Manager oversees operations-including staffing, recruiting, training, logistics coordination, shipping and receiving, and truck driving-to ensure the seamless delivery of services and materials. This role requires leadership skills, organizational skills, and the ability to make decisions in a fast-paced, hands-on environment.
Essential functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
* Recruit, hire, train, and manage staff across to ensure team members are fully equipped for their roles.
* Lead daily operations, including vehicle rentals, scheduling, route planning, and oversight of material deliveries and moving services.
* Drive commercial vehicles when necessary to assist with transportation needs and ensure timely delivery of goods and equipment.
* Manage shipping and receiving processes, including the coordination of inbound and outbound materials, inventory tracking, and warehouse organization.
* Communicate regularly with Storage Squad management regarding the progress of projects, operational updates, and challenges in the field.
* Professional conduct at all times, representing the company positively in all interactions with clients, university partners, and vendors.
* Address client concerns, questions, and special requests with a solution-oriented and service-driven approach.
* Resolve operational challenges
* Maintain positive relationships with university partners, local vendors, and service providers.
* Ensure all projects are completed on time, within scope, and to a high standard of quality.
* Assist with physical labor and moving tasks during peak operational periods.
* Perform additional responsibilities as requested. Essential duties, responsibilities and activities may change at any time, with or without notice
Competencies/skills
* Strong leadership skills
* Effective problem-solving skills
* Ability to make sound business decisions
* Proficient software skills (MS Office, Word, Excel, PowerPoint, Outlook)
* Effective communication skills
* Ability to adapt in a fast-paced environment
* Ability to use power tools and forklift safely
* Possesses strong organizational and time management skills
* General knowledge of DOT and OSHA requirements for a safe workplace
Specialized knowledge and/or licenses
* CDL A or B with exceptional driving record preferred
* Must secure and renew Medical Examiner's Card by passing DOT Physical (every two years) if CDL licensed
* Forklift certification
Work environment
Team Operations Managers work in an office environment, in a warehouse, and work truck routes. Because of the various work environments, Operations Managers may be exposed to a range of environmental settings, from controlled indoor to a variety of outdoor weather temperatures and conditions.
Travel required
Occasional
Required education and experience
* High School Diploma required.
* BS or BA preferred
* Minimum of two (2) years customer/client service experience
* Minimum of one (1) year of store operations and/or management experience
* Must have a clean driving record
* Experience driving truck and forklift preferred
EEO statement
1-800-PACK-RAT | Zippy Shell is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.
Operator 2nd Shift
Operations manager job in Dyersville, IA
Job Title: Utility Operator - 2nd/3rd Shift Pay:
$18.00/hr starting pay during training (1st shift)
$18.50/hr after training with shift differential
Weekly pay!
We're looking for a Utility Operator to join our production team! This role involves operating and maintaining equipment to produce high-quality animal feed and supplements.
You'll train on 1st shift for 1-2 months before moving to your permanent shift. Candidates should be comfortable working in a dusty, dirty environment and have mechanical ability. An agriculture background is a big plus!
Current Openings
2nd Shift: Mon-Thur | 3:00 PM - 1:00 AM
(OT on Fridays as needed)
3rd Shift: Sun-Thur | 11:30 PM - 7:30 AM
Responsibilities
Operate and maintain production equipment such as mixers, baggers, and lift equipment.
Monitor production lines to ensure efficiency and timely shipments.
Keep work areas clean and safe.
Follow all Standard Operating Procedures (SOPs) and safety guidelines.
Communicate with team members to improve processes.
Troubleshoot equipment or production issues as they arise.
Requirements
High school diploma or GED.
Mechanical ability required; ag background preferred.
Must pass a background check and drug screen.
Ability to:
Lift up to 55 lbs repeatedly
Stand, walk, and bend for long periods
Wear a respirator where required
Strong attention to detail and teamwork skills.
Basic computer skills for data entry.
PPE Information
Provided: Hard hat, safety glasses, gloves
Required: Steel or composite toe boots
Why work for Advance Services, Inc.
· Advance Services is for and about people; we are your employment specialists.
· Enjoy our easy application process.
· You NEVER pay a fee!
· Weekly pay.
· Fun Safety and attendance incentives.
· Health Benefits to keep you and your family healthy.
· PTO so you have time for you.
· Great Referral Incentives.
· Advance Services partners with the top companies in the area!
Apply for this job by clicking the apply button. You will be directed to our website.
Please select a branch near you or call our office at **************
Stop in and see our experienced friendly staff at 1450 Boyson Rd. C5 Hiawatha, IA
Advance Services is an equal opportunity employer
#121
Regional Director of Operations
Operations manager job in Solon, IA
Start a meaningful career as a Regional Director of Operations with Better Living. Make a difference in someone's life every day. At Better Living, we lead with love-creating senior communities where purpose, dignity, and joy define every moment. Join a team grounded in compassion and hospitality, where your work truly elevates lives.
Why Join Us?
Personalized Care: We believe better care leads to better living
Competitive Pay: $100,000 + credit for experience
Schedule: Full-time with on call as needed
Supportive Team: We invest in our team just like we invest in our residents
Quick Hiring: Apply today and hear back within 48 hours
What You'll Do:
Lead and manage the overall operations of the region, ensuring compliance with state, federal, and local regulations
Supervise and support department leaders to ensure effective delivery
Recruit, hire, train, and retain qualified staff
Provide a positive work culture
Build strong relationships with residents, families, staff, and community
Cover multiple communities for Better Living
What You'll Need:
5+ years as Executive Director in Iowa Assisted Living
RDO experience preferred
Oversee multiple operational areas
Skilled in budgeting, staffing, and financial management
Excellent written and verbal communication skills
Creative and resourceful in addressing challenges, interpreting instructions, and driving results in complex situations
Benefits Available to You:
Medical, Dental, & Vision Insurance
401(k) Retirement Savings Plan
Life & AD&D Insurance
Short- & Long-Term Disability
Supplemental Coverage: Accident, Cancer, Critical Illness, Hospital Indemnity
Employee Assistance Program (EAP)
To apply, please complete the required questionnaire. We accept applications on a rolling basis.
We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws.
We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.
Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.
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District Manager - Iowa
Operations manager job in Iowa City, IA
Join a thriving, established cannabis company (200+ employees) poised for its next stage of growth. We're looking for a high-impact District Manager to lead multiple retail store locations. This role is ideal for a results-driven leader who excels at coaching, strategy execution, and operational excellence across multiple teams. You'll serve as the key link between corporate strategy and frontline execution-driving performance, profitability, and culture at the store level.
Key Responsibilities:
Lead and develop store teams
Coach and mentor General Managers to deliver outstanding customer experiences, build strong in-store teams, and foster a high-performance culture.
Drive financial results
Own district P&L, monitor KPIs, and guide GMs on labor planning, sales targets, and cost control.
Execute operational strategy
Ensure consistent compliance with policies, brand standards, and safety protocols across all locations.
Visit stores regularly
Conduct walkthroughs, audits, and coaching sessions to improve store execution and support leadership development.
Support hiring and talent development
Partner with HR to recruit top talent and build a bench of future leaders within your district.
Collaborate cross-functionally
Work with Marketing, Merchandising, Supply Chain, and Finance teams to align on promotions, inventory, and process improvements.
Champion the customer experience
Set the standard for service excellence and ensure a unified, brand-aligned experience in every store
Job Requirements:
8+ years of progressive retail leadership, including 3+ years of multi-unit experience
Bachelor's degree preferred (or equivalent experience)
Strong P&L management and analytical skills; data-driven decision maker
Strong team leadership, cross-functional collaboration, and proven ability to coach and develop leaders
Excellent communication, organization, and time-management skills
Comfortable with frequent travel and a flexible schedule (including evenings/weekends)
Strong problem solving, negotiating, and critical judgment skills
A high level of integrity, personal motivation, adaptability, and sense of urgency
Commitment to maintaining confidentiality and managing sensitive information
Ability to commit to working in office 100% of the time
Successfully pass a pre-employment criminal background check
Minimum 21 years of age
Benefits and Compensation:
Annual Salary of $90,000 - $120,000, Plus Bonus.
Employee discount includes 50%
Free Employee Assistance Program (EAP)
Paid Sick Leave (PSL) and Personal Time Off (PTO).
Medical, Dental, Vision, and Life Insurance
Paid float holiday for the following: New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Equal Opportunity Employer:
Iowa Cannabis Company is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.
On May 12, 2017, Governor Terry Branstad signed House File 524 into law, allowing use of medical cannabidiol to treat certain debilitating medical conditions. According to the Iowa Department of Public Health: "The Act provides that a person recommend, possess, use, dispense, deliver, transport, or administer cannabidiol if the recommendation, possession, use, dispensing, delivery, transporting, or administering is in accordance with chapter 124E of the Iowa Code." This law also allows patients and designated primary caregivers to possess cannabidiol and requires the recommendation of a board certified physician.
Auto-ApplyDistrict Manager
Operations manager job in Iowa City, IA
Job DescriptionJob Title: District Manager Reports to: Regional Manager Status: Full Time/Supervisor/Exempt Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports.
Essential Duties and Responsibilities
Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
Operational consistency amongst all clubs within the region, including but not limited to:
o Outstanding member experience
o Planet Fitness and Baseline Fitness brand standards
o Club cleanliness
o Policy implementation
o Weekly payroll approval
o Front desk management
o Facility maintenance and repair
o Vendor and inventory
Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.
Develop and train staff to build a bench for the Club Manager positions.
Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers
District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.
Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager.
Handle all incoming email complaints and mystery shops from district location.
District Manager Schedule
District manager schedules are approved by the Regional Manager monthly.
The expectation is that 70% of the District Managers time is spent in the clubs.
When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
High school diploma
Willingness to travel
At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once.
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Monthly vehicle reimbursement
Monthly cell phone reimbursement
Unlimited PTO
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
House Operations Manager (Nursing) - Children's and Women's Services - 60% Weekend Days
Operations manager job in Iowa City, IA
Provide managerial and clinical leadership for Children's and Women's Services Nursing Division. Ensure that all staff provide safe clinical care and have the education, methods and resources to accomplish their performance objectives. Positions in this job family usually have limited involvement in direct patient care and focus their efforts in planning, organizing, directing, evaluating, and improving health care operations, clinical education programs and research programs of clinical and health service departments.
Key Areas of Responsibilities include but not limited to:
Hire, Develop and manage the performance of staff in a departmental unit or functional division
Prepare budget or assist in development; provide projections and recommendations. Manage financial data and monitor budget to meet goals. Resolve budget discrepancies
Identify trends and determine QA priorities. Develop quality standards. Allocate resources to meet quality and productivity expectation. Develop, implement and monitor plan to enhance patient satisfaction
Identify needs, trends, and forecasts in order to provide quality patient care
Develop action plans for unit that meet strategic goals; provide progress reports to department director or director of clinical functions
Advocate for needs of unit with healthcare leaders; may collaborate with medical director of unit regarding program development, process improvements, and equipment budgets
Provide clinical education to develop staff competency. Oversee clinical education activities and agreements with other educational institutions
Collaborate with research staff to assure clinical and research needs are met
Percent of Time: 60%
Schedule: Weekend Day Shift, 0700-1930, every 3rd holiday coverage
Location: Stead Family Children's Hospital
Pay Plan: *****************************************************************
Benefits Highlights:
Regular salaried position located in Iowa City, Iowa
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
For more information about Why Iowa?, click here
Education Required
Bachelor's or Master's in Nursing is required. Preferred Master's degree (in nursing, MBA or healthcare related) or Doctorate (DNP, PhD). If candidate does not have a Master's Degree they will be strongly encouraged to obtain one within 5 years of starting position.
Experience Required
Current License to practice nursing in Iowa
Considerable (2-3 years) experience and demonstrated skill in leadership/management roles
Recent experience in clinical practice
At least two years' experience in pediatric acute care nursing or OB acute care nursing
Experience with unit operations including human resources, financial management, quality initiatives, and compliance with regulatory environment with various federal and state agencies and the Joint Commission
Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment where people of all backgrounds and perspectives feel welcomed and appreciated; or demonstrated the ability to do so
Excellent written and verbal communication skills
Ability to collaborate with physicians, staff, patients, families, outside agencies/vendors, and the community
Experience modeling service excellence principles/standards
Desirable Qualifications
Certification in a role or specialty through a nationally recognized professional nursing certification body. If not currently certified, must seek certification in a role or specialty as soon as eligible to sit for the exam
Experience working in large academic medical center
Experience with high acuity Labor and Delivery service
Experience with pediatric or neonatal critical care patients
Experience working in union environment
Ability to problem solve and manage resources, across multiple areas
In order to be considered for an interview, applicants must upload a resume and mark it as a “Relevant File” to the submission.
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. For questions, contact Megan Garton at **********************
Additional Information Compensation Contact Information
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