Market Operations Manager
Operations manager job in Paterson, NJ
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Store Director- ACME Saddle Brook, NJ District
Operations manager job in Saddle Brook, NJ
The Albertsons Store Director is a dynamic and purpose-driven leader, accountable for the store's overall performance, culture, and operations. This role is ideal for individuals who excel at driving sales through people, fostering a growth mindset, and building high-performing, inclusive teams. The ideal candidate is a strategic thinker and resilient leader who thrives in dynamic environments. They champion innovation, embrace calculated risks, and approach challenges with creativity. With a relentless focus on the customer and Associate experience, they leverage insights to build lasting relationships and deliver!
All SD's must be willing and able to work and train at any store within the district where they are hired. The stores within this NJ based district include: Midland Park, Mahwah, Fort Lee, Denville, Jersey City (18th St & Rt 440), Allendale, Oak Ridge, Boonton, Hoboken, Montclair, Edgewater, Blairstown, West NY, Saddle Brook, Vernon, and Mt. Freedom.
Pay transparency: The current starting salary range is $85k to $120k annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. Associates in this position are also eligible for a quarterly bonus based on the store's performance. The total comp package yearly can include 12 days PTO, 40 hrs of sick time, 6 recognized holidays, 401k match of up to 7%, Pet insurance, EPA benefits, and so much more!
Key Responsibilities:
Leadership & Communication
Lead, motivate, and develop associates through consistent coaching and recognition.
Facilitate weekly planning sessions with Assistant Store Director(s) and Department Managers to align the team with goals and priorities.
Cascade information effectively to ensure everyone is equipped to succeed, through daily morning and evening team huddles.
Delegate tasks to team members empowering them to take ownership, engagement and fostering a sense of accountability.
Communicate transparently and regularly with all levels of the team to foster clarity and trust.
Team Building & Talent Development
Develop Store Management team by identifying skill gaps and create tailored development plans to enhance leadership capabilities career growth.
Coach and mentor leaders regularly, providing actionable feedback, stretch assignments, and growth opportunities that foster confidence, accountability, and continuous improvement.
Partner with Assistant Store Director(s) to make strategic hiring decisions that align with current and future talent needs, ensuring balanced coverage and team strength.
Build diverse, high-performing teams by recruiting individuals with varied backgrounds, skillsets, and perspectives.
Actively engage in community outreach to attract local talent and create meaningful opportunities for associates to give back, reinforcing a sense of purpose and connection.
Foster a culture of belonging and shared success by setting clear expectations, celebrating team wins, and aligning everyone around common goals and values.
Drive associate retention and engagement through intentional relationship-building, career pathing, and the removal of barriers to advancement-ensuring every associate feels seen, supported, and set up for success.
Sales Culture & Customer Connection
Inspire a customer-first mindset by setting a clear vision that aligns every associate's actions with the goal of delivering exceptional service and driving sales through meaningful customer interactions.
Lead the execution of a localized merchandising strategy that reflects community preferences, enhances product discoverability, and influences purchasing decisions to elevate the overall store experience.
Leverage customer insights and feedback from both physical and digital channels to identify emerging trends, improve service delivery, and tailor the shopping experience to individual preferences.
Foster a culture of recognition and accountability, where exceptional selling behaviors and customer-centric actions are celebrated and directly tied to performance outcomes.
Equip associates with the tools, knowledge, and confidence to anticipate customer needs, personalize service, and consistently exceed sales and service expectations.
Champion a frictionless customer journey by integrating in-store and online operations-ensuring product availability, service consistency, and a cohesive brand experience across all touchpoints.
Operational Excellence
Partner with Human Resources, Operations Specialists, Sales Teams and other key supporting backstage functions within the organization to deploy the appropriate resources in support of achieving shared goals.
Readily understands and utilizes P&L, sales, purchases, labor and cost reporting to impact results.
Own workforce management by scheduling to meet customer demand to optimize coverage while controlling labor.
Ensure store readiness for an exceptional customer experience by conducting daily walkthroughs to uphold visual merchandising standards, cleanliness, and overall presentation.
Obtains necessary licenses needed for store operations such as Food Safety and Sanitation License.
Ensure compliance with legal requirements and company policies and procedures, including but not limited to cash handling, security, safety, consumer protection, sanitation, wage and hour, etc.
Maintain appropriate professional relationships with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable.
Take responsibility for outcomes and empower teams to act with pride and accountability.
Qualifications:
3 to 5+ years of progressive retail leadership experience, preferably in grocery, retail, or service industries. High school diploma or equivalent required; college bachelor's degree preferred.
Proven success in team development, sales growth, and operational strategy.
Strong analytical, communication, and coaching skills.
Experience with workforce management tools and financial analysis platforms.
Passion for inclusive leadership, coaching, and community engagement.
This is not an all-inclusive list of duties, functions, or physical requirements of the job.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.
Albertsons Companies EOE
Independent Operator - Store Manager
Operations manager job in Passaic, NJ
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Store Manager
Operations manager job in Paramus, NJ
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
Business & Operations Manager
Operations manager job in Stamford, CT
Business and Operations Manager
Company: Little London Collective
Industry: Luxury Home Construction
Job Type: Full-Time
About The Little London Collective
LLC is a fast-growing luxury construction company specializing in high-end residential projects across Connecticut and New York.
Founded to bring greater transparency, project management discipline, and operational efficiency to the building process, the company is redefining how premium construction projects are delivered.
We are seeking a motivated and detail-oriented Business & Operations Manager to join our team and help strengthen the company's operational foundation as we continue to scale. This role will play a key part in building the systems, structure, and processes that support our growth.
Role Overview
The Business and Operations Manager is responsible for coordinating and overseeing the internal operations of The Little London Collective. This position ensures that business systems, financial processes, and administrative functions run efficiently and support the company's growth. The role requires a detail-oriented and process-driven individual who can manage multiple priorities and maintain organizational structure across teams.
Key Responsibilities
Operations Management
Manage and improve day-to-day business operations, systems, and workflows.
Oversee administrative infrastructure including technology tools, document management, communications, and facilities.
Standardize operating procedures across projects, ensuring consistency in reporting, documentation, and compliance.
Create and maintain internal corporate file systems to organize all business and project related documentation.
Support procurement and vendor management, including tracking contracts, payments, and deliverables.
Financial and Budget Support
Assist the CFO and leadership team with project budgeting, financial tracking, and forecast preparation.
Consolidate project-level financial data into regular management reports.
Coordinate with accounting to ensure timely invoicing, payments, and reconciliations.
Legal and Compliance
Support preparation and management of client contracts, NDAs, and service agreements.
Maintain accurate records of all corporate and project-level documentation.
Ensure compliance with company policies, licensing, insurance, and reporting requirements.
HR and Administrative Support
Support onboarding and contractor management processes.
Coordinate with leadership on performance tracking, staffing schedules, and role assignments.
Reporting and Internal Communication
Prepare periodic management reports summarizing project status, budgets, and key performance metrics.
Maintain internal dashboards and records to support decision-making.
Facilitate communication between leadership, project teams, and external partners.
Qualifications
5+ years of experience in business operations, administration, or project management.
Strong organizational and problem-solving skills.
Familiarity with financial reporting and business planning processes.
Familiarity with legal contracts.
Proficient with productivity and collaboration tools (e.g., Google Workspace, Microsoft 365, or similar).
Ability to manage multiple projects and deadlines in a fast-paced environment.
Experience in construction, real estate, or design industries preferred.
Why Join
Opportunity to help build efficient operational systems within a growing company.
Direct exposure to leadership decision-making and business planning.
Collaborative, team-based work environment with clear accountability and structure.
This is an in-office position with flexible hours. While we're happy to accommodate your schedule, we're seeking a consistent commitment of at least 4-5 hours per day on site, Monday through Friday, with remaining hours that may be completed remotely.
The role will begin as a contract position, with the potential to transition into a full-time, salaried role based on performance and company growth.
Compensation will be commensurate with experience and the agreed-upon schedule.
General Manager - Store - XtraMart
Operations manager job in Greenville, NY
Our General Manager is responsible for the management of the ongoing day to day operations of the store, while adhering to Company policies and procedures; directsupervision of staff; maximizing store profits and ensuring a high level of customer service and store appearance.
At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.
The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.
:
Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team.
Responsible for guest and associate satisfaction, exceeding brand standards and managing the stores profitability.
Select, develop and effectively lead a highly engaged team.
Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all guests.
Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business. Proactively identify hiring needs across the store.
Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours.
Conduct all aspects of management training. Overseeing and monitor the training of all associates to ensure proficiency of skills and job safety is taught.
Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment.
Value store associates through celebration and recognition.
Support the development of associates and store management team through appropriate talent management processes (e.g., performance management, development plans, career conversations, development opportunities).
Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions.
Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices and programs.
Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance.
Report and document all guest and associate incidences in the appropriate time frame. Ensure compliance to all federal and local laws and to all company policies and procedures.
Responsible for leading change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated and sustained.
Accountable to meet or exceed key performance metric targets/projections; deliver budgeted merchandise gross profit by executing the merchandise plan.
Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability.
Monitors shift cash handling and inventory. Assists in investigations of shortages/overages with Assets Protection and Human Resources.
Manage financial plans for the store by reviewing and interpreting financial reports and take appropriate action as required to achieve goals. Ensure execution of all plans.
Analyze income statement and utilize reports to ensure store's profitability. Manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures including bank deposits and change orders.
Competition surveys.
Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues.
Build relationships with community partners to connect the store with its community.
Other duties as assigned.
Additional Job Description:
Must be available to work flexible hours that may include day, nights, weekends and or holidays.
Must have reliable transportation and a valid driver's license.
Leadership experience in a fast-paced retail, food service or fuel environment preferred.
Experience selecting, training, and managing staff.
Experience with labor allocation, sales building, scheduling, and managing expenses.
Experience coaching and developing team members through proper leadership skills.
Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching: horizontally, above the shoulder and below the waist, grasping firmly, pushing buttons, bending, crouching, kneeling, squatting, and stooping.
Must be able to lift and carry up to 50 lbs.
High School Diploma High School Diploma or Equivalent
Pay Range:
$45,000.00 - $81,972.00
The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Our Commitments to You
Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.
Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
The Road Ahead - We offer 401k and a match component!
Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
What to Expect From the Hiring Process (old GPS of the Interview Process)
We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you.
A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.
Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-###-#### or 781-7GP-WORK.
*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Retail Store Manager
Operations manager job in West Nyack, NY
ABOUT THE JOB:
Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional Retail Store Manager who will be responsible for our new Palisades retail store located in the Palisades Center in West Nyack, NY. You'll work closely with the GOAT USA retail team, reporting directly to the Regional Retail Manager.
The ideal candidate for the Retail Store Manager role will have a deep understanding of retail operations, from inventory management and customer service to staff training, team development, and sales performance. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about leading a high-performing team, and is committed to delivering exceptional customer experiences. The ideal candidate will also be proactive in fostering a positive store culture, driving sales growth, and contributing to the success of a dynamic and rapidly expanding retail business.
WHAT YOU'LL DO:
Position Overview:
The primary responsibility of the Retail Store Manager is to ensure the GOAT USA retail store operates smoothly and efficiently. This role involves overseeing day-to-day operations, including sales performance, inventory management, and visual merchandising. The Retail Store Manager is also responsible for hiring, orienting, and training employees, developing schedules, and maintaining a positive and productive work environment. Additionally, they monitor sales targets, analyze store performance, and ensure compliance with company policies and procedures, while motivating and leading the entire team to achieve store goals.
Job Duties and Responsibilities
Complete store operational requirements by scheduling and assigning employees to shifts.
Promote optimum staff performance by coaching, counseling, and disciplining employees.
Regularly schedule meetings with staff to review performance.
Deal with escalated customer service issues and incident reports
Coordinate with Regional Manager to review company initiatives, expectations, and requirements pertaining to the retail location.
Present the store creatively and cultivate a restock schedule for always maintaining inventory.
Engage with the GOAT USA sales strategies.
Manage inventory.
Open and close the store
Opening and closing the register
Ensure store is secure and safe for staff and customers.
Maintain cash deposit routine.
Report cash and sales numbers to the Regional Manager, accounting team, and executive team.
Make sure the store is neat, presentable, and organized at all times.
Secure merchandise by implementing security systems and measures.
Protect employees and customers by providing a safe and clean store environment.
Facilitate and assist in the store restocking on Thursday mornings.
Coordinate with retail leadership to rotate inventory throughout the seasons.
Organize the stockroom.
Fulfill any online orders from the store.
Decorate the store during holidays.
Maintain excellent communication and Customer Service skills.
Maintain cleaning supplies, utilities supplies, and cleaning schedule for the store.
Requirements
Excellent verbal and written communication skills.
Strong communication, leadership and team management skills
Excellent organizational and time management skills.
Exceptional interpersonal and conflict-resolution skills.
Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Ability to communicate effectively in English
Capable of lifting or moving heavy products up to 50 pounds.
Able to stand and walk throughout the scheduled work shift.
Basic math skills for handling transactions.
Basic Excel and Word skills.
Must work every Monday, days of restocks, and one weekend day.
Full Time U.S. Employee Benefits Include:
PTO
Health Insurance
DCA/ FSA account
Employee discount
Equal Employment Opportunity Statement:
GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.
ABOUT US:
GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone do be the GOAT!
Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of approximately 150 members, GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.
Please visit our Instagram at @goatusa and our website, goatusa.com for a better understanding of the brand, product line, and founder's story.
Assistant Store Manager | The Westchester
Operations manager job in White Plains, NY
The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Westchester Assistant Store Manager will be accountable for the following key deliverables:
Core Responsibilities
Achieve and/or Exceed Sales Plan
Partner with sales professionals to meet their individual sales plans and KPI
Participate in the development and execution of strategic initiatives to deliver the sales budget.
Demonstrate an active role on the selling floor through sales leadership and client development
Support sales professionals in closing sales
Facilitate the implementation and success of special events held at the retail store
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Maintain visual presentation based on company vision and market needs
Clientele/Service Management
Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
Ensure store data capture goals are being achieved
Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions
Operations
Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
Implement and support all security measures
Partners with the sales professionals in the administration of special order requests
Oversee store opening and closing in the absence of the Retail Store Manager.
Talent
Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
Provide formal and informal feedback to staff to build ongoing development opportunities
Explain and enforce KPIs and ensure that staff is trending to those measures
Qualifications
Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
Ability to manage multiple tasks in a fast-paced environment
Proven ability to drive results, and strategic vision to develop business
Language skills (Spanish) are a plus
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Computer Skills: Proficient in Microsoft Word, Excel, and Outlook
The expected base pay for this role is $80,000 - $92,500 annually.
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Assistant Store Manager
Operations manager job in Yonkers, NY
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Establish business cadence for sales readiness
Provide direction daily for merchandising opportunities within the store
Assist with delegating operational tasks in partnership with the GM
Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
2+ years managing a sales team in a retail or services industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Strong communication, organization, planning and adaptive to changing business priorities
Review results against business goals and strategies and deliver plans for growth and improvement
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
#MGT
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyVice President, Operations - Asia
Operations manager job in Stamford, CT
Experience Experienced Area Operations
Business Cohen Veterans Network, Inc.
Status Full Time - Exempt
Job Grade 10
A Career with Cohen Veterans Network, Inc
At Cohen Veterans Network, we seek to improve the quality of life for veterans, including those from the National Guard and Reserves, active duty, and their families. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every veteran, active-duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. The Cohen Veterans Network, Inc., is a not-for-profit philanthropic organization (a registered 501c3 Private Foundation).
What you'll do
We are looking to add a Vice President, Operations for Asia to our team. Under the direction of the Chief Operating Officer, you are responsible for providing operational oversight for all Asia Clinics Overseas. You will serve as the primary conduit of the Cohen Veterans Network mission, policies, and communications to the clinics and be a member of the CVN Senior Leadership Team. This position will be located in Asia. Specifically, you will:
Be responsible for attainment of all CVN KPIs overseas - access, clinical outcomes, cost, performance
Be responsible for ensuring that all clinics consistently adhere to compliance, risk, and security standards
Regularly attend (virtually) Senior Leadership meeting
Supervise all Clinic Directors within the assigned region and provide additional supervision to clinical staff, as needed
Oversee Clinic Directors' execution of clinical operations and performance (e.g., clinical care, staffing, training, measurement and evaluation, productivity and continuous quality improvement efforts) and provide direct quality control guidance, as needed
Step in as interim Clinic Director if needed during turnover
Provide overall administrative supervision for the Asia Clinics - i.e., budgetary oversight, licensure requirements, cross-clinic integration, Clinic Directors management, personnel issues, outreach and communications
Routinely visit each Cohen Clinic for in-person evaluation and oversight of operations, ensuring standardization across clinics
Establish and maintain effective working relationships with AAFES, DOD, and TRICARE leadership locally
Ensure the adoption of and adherence to the Cohen Clinic Model (e.g., evidence-based practices, measurement-based care, collaborative documentation, and other identified best clinical practices)
Ensure each clinic's staff actively communicate with the Cohen Veterans Network Central Office, participate in CVN meetings/events/activities, and contribute to the overall Through leadership, develop and foster a culture of collaboration, peer consultation, and commitment to ongoing education and professional improvement with each Clinic Director and their staff
Conduct outreach activities on behalf of the Cohen Clinics (to include education and awareness campaigns on and off base; routine touchpoints with base and AAFES leadership, relationship-building with community stakeholders, etc.)
Host VIP visitors at Clinics for clinic tours and education sessions
Represent the Clinics by participating in media opportunities and interviews
Interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem solve clinic related issues; remember various rules; and explain and interpret policy on a continuous basis
What's required
Active U.S. clinical license in Psychology, Social Work or Marriage and Family Therapy
Master's in Health Administration, Psychology, Social Work or Nursing, Doctoral Degree in Psychology (PhD, PsyD, EdD), or related degree
10+ years' experience in behavioral healthcare
7+ years' leading, managing, and/or supervising in a behavioral health clinical setting
Demonstrated leadership capacity and ability to foster teamwork and a supportive flexible environment
Business and leadership mindset
Experience across a range of modalities beyond individual adult treatment to include child, couples, and family treatment is preferred
Experience working with a military or veteran population to include cultural competence
Ability to read and interpret data and plan and implement appropriate action in response to data
Ability to travel regularly
Demonstrated skill in supervision of subordinate staff and trainees
Experience speaking and engaging in small and large professional settings
Experience training and developing staff
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills
Strong consultative abilities, conflict-resolution skills, and leadership abilities
We take care of our people
We offer a competitive benefits package that supports the health, well-being, and professional growth of our employees, along with opportunities for development, inclusion, and performance-based rewards.
The programs and initiatives of Cohen Veterans Network are staffed by talented individuals who have the passion, drive, and skills necessary to fulfill our mission. CVN is an Equal Opportunity Employer, appreciates and values individual differences, and welcomes diversity in its broadest definition. We are committed to promoting an inclusive organizational environment of dignity and respect.
The annual base salary range for this role is $145,000 - $171,000 (USD), which does not include discretionary annual bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
This position requires limited access to Protected Health Information (PHI) to carry out identified job responsibilities. The type of PHI to which this position will have access, and any conditions on such access must be approved and documented prior to receiving such access.
On site Operations Manager/ 2nd shift
Operations manager job in Wayne, NJ
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
POSITION SUMMARY
Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems.
As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
* Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs.
* Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures.
* Meets all client specified KPI's and complies with Quality system requirements.
* Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members.
* Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
* Delivers results by leveraging the skills of the right people at the right time
* Effectively keeps senior management and client representatives informed of critical issues that affect the operations
* Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.
* Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
* Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client).
* Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit.
Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction.
* Provides ongoing growth and development opportunities for team members
* Supports adherence to Standard Operating Procedures (SOPs).
* Conducts routine staff meetings to review daily/weekly work activities.
Management Information Systems
* Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility.
* Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines.
* Remains knowledgeable regarding changes in hardware and software technology.
* Develops proficiency in client systems.
Customer Management:
* Manages high level customer service standards for all functions.
* Assures that client accounts receive the required level of operational and administrative support.
* Maintains appropriate contact with all functions and responds to requests when required.
* Attends or leads meetings with key customers to discuss any customer issues.
* Coordinates management of supplier/customer visits to the site.
* Promotes a positive relationship with clients by providing excellent customer service.
Budgeting/Financials:
* Supports the development of an annual operating budget.
* Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters.
* Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines.
Equipment & Facilities
* Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE).
* Ensures team members are properly trained on any MHE.
* Keeps informed of relevant new technology and make recommendations as applicable.
Safety
* Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations.
* Audits warehouse for compliance with safety, security, and quality principles and rules.
* Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety.
OTHER DUTIES
* Work overtime as dictated by business whether mandatory or voluntary
* Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
* Manages warehouse operations supervisors & support staff.
Education & Experience
* Must have a high school diploma or general education degree (GED).
* Bachelor's degree is preferred
* 7 years' experience working in a logistics/distribution/relevant environment.
* 5 years' experience in a supervisory role
* Must be able to work in unregulated temperatures within the warehouse during the
warmer and colder months can range from mild to moderate
Computer Skills
* Proficient in Microsoft Office (Excel, Work, and Power Point)
* Demonstrated proficiency in knowledge of applicable WMS systems
Language Skills
* English (reading, writing, verbal)
* Proficiency in business communication at all levels
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner
* Good organizational and personnel skills
* Good communication skills, written and oral
* Good leadership, supervision, and planning skills
* Able to work flexible schedules, including nights and weekends, as required by the operation
* Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments.
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PHYSICAL DEMANDS
Occasionally
* Handling/Fingering, Sitting
Frequently
* Bending
Constantly
* Walking and Standing
Ability to Lift/Carry and Push/Pull
* 21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
For this position, the expected base pay is: $95,000 - $105,000 Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.
DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career.
Read more at ***********
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Vice President of People Operations
Operations manager job in Rye, NY
About Us:
At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners.
About This Role
The Vice President of People Operations is the executive responsible for shaping and leading the credit union's human capital strategy to support organizational growth, employee growth and engagement, operational excellence, and legal compliance. This role oversees all areas of Human Resources-including Talent Acquisition, Benefits & Compensation, Learning & Development, Organizational Effectiveness, HR Operations, and Employee Engagement-and ensures HR programs align with the credit union's mission, vision, values, and commitment to serving members and communities.
The VP is a strategic advisor to the CEO, Executive Leadership Team, and Board of Directors, playing a critical role in workforce planning, culture, leadership effectiveness, and ensuring the talent structures necessary to support a highly regulated financial services environment.
Key Responsibilities:
Strategic Leadership & Executive Partnership
Advise on human capital strategy to support organizational priorities such as differentiated products and service, member growth, operational efficiency, service excellence, and risk management.
Develop talent strategies that address current and emerging workforce needs across the organization.
Provide guidance to the CFO and CEO on HR trends impacting financial services, including succession planning, labor market shifts, and human capital-related regulatory expectations.
Talent Management & Workforce Planning
Lead workforce planning to ensure the credit union has the talent necessary to support growth and member service excellence.
Oversee executive and critical role succession planning to ensure leadership continuity and business resilience.
Strengthen recruiting strategies to attract top talent with financial services expertise while advancing the credit union's reputation as an employer of choice.
Total Rewards, Compliance & HR Operations
Oversee compensation, benefits, and wage and hour compliance with consideration for regulatory expectations specific to financial institutions.
Ensure equitable, competitive rewards structures that support attraction and retention in a regulated, competitive industry.
Lead the design and optimization of HR systems and processes to assure accuracy, compliance, efficiency, and service quality.
Culture and Learning & Development
Drive a culture grounded in cooperative values and aligned with core values of the credit union.
Oversee leadership development, career pathways, and training programs that strengthen financial acumen, risk awareness, operational excellence, and member service skills.
Employee Relations, Risk & Compliance
Ensure HR practices support a sound risk environment and align with relevant employment laws, including New York, Massachusetts, Florida, Connecticut, New Jersey, Maryland, and multiple other states.
Build and sustain strong employee relations practices that promote fairness, trust, and operational consistency across all departments.
Serve as a key partner with Compliance & Internal Audit on matters involving workforce risk, investigations, and policy governance.
Change Leadership & Transformation
Understand and oversee change management principles for enterprise level initiatives.
Lead an HR team that delivers high-quality service and meets the expectations of a dynamic financial services organization.
Who you are:
Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required.
Master's degree or senior HR certification (SPHR, SHRM-SCP) preferred.
10+ years of progressive HR leadership experience, with at least 5 years in a financial services, banking, or credit union environment strongly preferred.
Demonstrated experience working with Boards and executive teams on regulatory matters, executive compensation, and succession planning.
Experience supporting multi-branch, multi-state, or geographically distributed workforces.
Ability to travel to operational centers as needed.
Deep knowledge of HR disciplines, financial services workforce expectations, and the regulatory considerations impacting people practices in a credit union or banking environment.
Strong business acumen with the ability to align talent strategies to lending, financial performance, member experience, and risk frameworks.
Proven ability to lead transformation, build scalable HR processes, and develop high-performing teams.
Previous merger and acquisition experience helpful
Exceptional relationship-building, communication, and influencing skills across all organizational levels.
What We Offer:
Competitive salary and benefits package
Opportunities for professional development and career growth
Hybrid Schedule (min 3 days in office to maximize collaboration)
A collaborative and inclusive work environment
Paid Time Off, Wellness Time & Paid Federal holidays
401K with 6% match
High Performance Culture
Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE.
EQUAL OPPORTUNITY EMPLOYER
USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.
This is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This may be modified at any time, for any reason, at the sole discretion of management.
At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
If you need sponsorship now or in the future, look for this statement in the before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States.
It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $144,865.00 - $168,872.00 exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package.
All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.
Auto-ApplySite Operations Manager
Operations manager job in Oakland, NJ
At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time.
About the Position
The Site Operations Manager plans, directs, coordinates and implements all distribution policies/procedures for the distribution operation at a dedicated site. In conjunction with these responsibilities, the leader will lead in accordance with Kenco's Guiding Principles and operate the facility using the Kenco Operating System (KOS / Shingo) methodology to obtain optimum efficiency and economy of operations, while maximizing profits by performing the following duties or through delegation to subordinates.
Functions
Lead activities of site personnel to ensure compliance with defined operating system, corporate policy and site standard operating procedures, personnel policies and workload leveling.
Maintain all safety, operations, quality, financial, legal and regulatory functions executed on site.
Develop strong relationships with customer for the site to ensure continued success and satisfactory relationship with customer.
Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) and develop reports for the customer and leadership.
Responsible for supporting a healthy and effective “Lean Culture” participating in and leading 5S, Gemba walks, A3's, Kaizen events, Employee Suggestion Boards, etc. daily, weekly, or as necessary to promote continuous improvement to the benefit of our customer. May support other site implementations with the network.
Analysis of operations on a continuing basis to make necessary improvements to ensure cross functional operating efficiencies in the warehouse. Analyzes throughput information, capacity planning, flow through and financial information.
Acts as site purchase order gatekeeper to record, monitor, and control all site expenses in conjunction with network leaders.
May function as the sites HR administrator in partnership with network HR support.
Depending on functions of the customer/site; perform driver load planning/routing, common carrier utilization and monitors all DOT and hours of service compliance for drivers.
May perform necessary product inspections, functionality checks and other duties.
Qualifications
Bachelor degree in a related field or related required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested .
Minimum of 5 years of experience in warehouse/distribution or transportation management required. Prior leadership experience preferred.
Must have a solid transportation background and an understanding of efficient transportation principles.
Experience using warehouse, transportation, and inventory management systems preferred.
Advanced level technical skills utilizing MS Office (i.e. Excel, PowerPoint, Outlook, & Word).
Competencies
Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.
Travel Requirements
This position is expected to travel approximately 25% or less .
A passport is not required, but recommended.
Disclosures
For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy **********************************************************************************
The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Per company policy, all internal job postings expire 14 days from the date they are posted.
The approximate pay range for this job is:
$87,170.00 - $130,870.00
Benefits offered:
Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days
Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.
Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal' posting.
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For California residents please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.
**********************************************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.
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Auto-ApplyOffice Operations Manager
Operations manager job in New Rochelle, NY
Almstead Tree and Shrub Care is a second-generation, family-owned arboriculture firm that has been offering environmentally conscious services the NY, NJ, and CT tri-state area since 1964. We are a TCIA accredited company that values our employee's professional aspirations, career development, safety and quality of life.
We are looking for passionate professionals who want to enhance their career in tree care! We offer generous compensation, year-round work, paid time off, health and retirement benefits, inclusive company culture and so much more! If you are ready to enjoy going to work every day, come grow with us!
Job Description
The Administrative Services Manager will provide general management of the New Rochelle office, and administrative support to a high-volume sales team. They must be extremely organized, able to multi-task, be skilled in English composition and grammar, and be comfortable speaking with a high-volume of clients on a daily basis. The ideal candidate will demonstrate professionalism, attention to detail, courtesy, and will enjoy communicating with others at all levels of the organization.
Responsibilities
Train and supervise administrative staff
Create detailed in-depth client specific proposals in conjunction with the sales arborists
Handle information requests and e-mail correspondence, arrange conference calls, and schedule meetings.
Customer service/inside sales: heavy phone work including outbound sales calls, lead generation, customer service support, and scheduling appointments
Key account follow-up, accounts receivable follow-up, and collection calls
Conduct biweekly A/R meetings and assist with collections process
Maintaining multiple sales calendars, creating work orders, daily debriefing.
Administration of customer database and files, payment processing
Act as main point of contact between ownership and administrative staff
Conduct weekly administrative staff meetings to determine allocation of resources
Conduct periodic performance reviews of administrative staff
Gather payroll information weekly for submittal to the Accounting department.
Coordinate work to be scheduled for clients including notification and appointment scheduling.
Enforce company policy and standards for customer service throughout the office
Oversight of Plant Health Care department and backup to scheduling and daily client notifications; including running and review of reports; work order printing; contract approvals as needed; prepay processing as needed.
Coordinate daily meeting with CEO to provide office update, relay customer concerns, close out daily billing, and review unapproved proposals
Prepare monthly account invoicing and budgets for select commercial, municipal, and educational clients
Prepare Daily/Weekly billing details for Central Park Contracts (including logs)
Assist in the renewal of all applicable company licenses
Maintain office supply inventory and oversee purchasing
Assist with end of month close, as needed
Provide additional administrative support to arborists and general office support
Complete all tasks accurately and efficiently.
Other duties as assigned
Requirements
At least five years of experience in office management, overseeing a team of five or more individuals.
Experience in the service industry is preferred.
Prior experience in developing proposals, reports, and/or client presentations is highly desirable.
Proven ability to manage a large volume of clients while delivering outstanding customer service.
Skills/ Abilities
Expertise in Microsoft Office
Strong written and verbal communication abilities, including skills in proposal writing
Capability to handle multiple tasks with a keen attention to detail
Required time management and organizational skills
Demonstration of a high level of professionalism and telephone etiquette
Education/Training
Bachelor's degree in Business, Business Management, English, Communications, Literature, Journalism, or a related field, preferably with two to four years of experience
Benefits
We offer a competitive compensation package, $ 80,000 - $98,000 per year, medical and dental plans with employer contribution, 401K retirement savings plan, paid time off, and more!
Almstead Tree & Shrub Care Company, LLC provides equal employment opportunities to all employees and applicants for employment.
Almstead Tree and Shrub Care Co. is an Equal Opportunity Employer
Auto-ApplyUmicore Career Page: Operations Manager Internal Logistics
Operations manager job in Hoboken, NJ
What you will be doing
As an operations manager you:
manage the day to day business of the Unit and be fully responsible for the daily KPI's
lead the communication process with the production staff and with colleagues from Supply, Administration, Operations, TPS and Sampling
assist to improve safety, environmental processes and the quality system
be responsible for the technical capabilities of the equipment
propose technical and operational improvements, launch new investment requests and start-up new equipments
assist on the recruitment, training, development and coaching of a team of white and blue collars
spent enough time on the shopfloor to show care for your team
coach and inspire your team to improve on business and operational excellence
contribute to customer satisfaction
take up the responsibility for the whole plant operations as Engineer on Duty, up 2 weeks/year
control the process flow and the procedures and control the planning
Who we are looking for
You have a Master degree in production management, technical or commercial engineering and at least 2 years of relevant working experience in an operational environment
You have profound expertise in logistics management, knowledge of Quality assurance principles and EHS requirements
You have knowledge of technological developments and innovations and you know the principles of financial management
You have excellent Dutch and English language and communication skills (oral and written)
You are very knowledgeable about people and group dynamics, people management, effective and safety leadership
You are a team player, you have a natural talent to enthuse, motivate and coach people
You have strong problem solving skills to analyze and to formulate solutions and to take decisions
You have strong organizational skills
What we offer
We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organization, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?
About Umicore
Reducing harmful vehicle emissions. Giving new life to used metals. Powering the cars of the future. As a global materials and technology group, we apply our specialist knowledge to offer materials and solutions that are essential to everyday life. We aim to be a clear world leader in materials for clean mobility and recycling and have turned our sustainability approach into an even greater competitive advantage. With ambitions like this, imagine what you could do?
About our support functions, Internal logistics and others
A global organization. It's not just those in our industrial sites and technical centers that are vital to Umicore's growth. Across our support functions we ensure that we continue to grow and evolve - whether it's by making sure our decisions are commercially viable, enhancing our reputation, building new customer relationships or finding the right people who can build on what we've already achieved. The variety of our work means we cannot stand still. We need to find new ways to do things, discover new solutions and develop new ideas. Which is where you come in.
If we can become a world leader in recycling and clean mobility, IMAGINE WHAT YOU COULD DO?
Customer Operations Manager
Operations manager job in White Plains, NY
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary for this position is $60,000/yr
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyRegional Director of Operations
Operations manager job in Bedford Hills, NY
Provide operations guidance and recommendations to multiple nursing home facilities in accordance with applicable local, state and federal regulations. You will also ensure the implementation of written policies and procedures that reflect the goals and objectives of the facility and administrative team.
Qualifications
In-depth knowledge of Nursing Home or Long Term care facilities
LNHA certification and any type of compliance certification would be preferred
Thorough knowledge of applicable state/federal regulations regarding nursing home operations is necessary.
Proven track record of Compliance and Regulation success for Nursing Homes
Proficiency in applying compliance standards, procedures and techniques is required in performing compliance reviews.
A BS/BA degree or equivalent experience in healthcare administration is preferred.
Strong professional attitude and have the ability to work with and communicate effectively with all levels of management
Additional Information
All your information will be kept confidential according to EEO guidelines.
Market Operations Manager
Operations manager job in Wyckoff, NJ
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Retail Store Manager
Operations manager job in White Plains, NY
ABOUT THE JOB:
Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional Retail Store Manager who will be responsible for our Westchester retail store located in the The Westchester in White Plains, NY. You'll work closely with the GOAT USA retail team, reporting directly to the Regional Retail Manager.
The ideal candidate for the Retail Store Manager role will have a deep understanding of retail operations, from inventory management and customer service to staff training, team development, and sales performance. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about leading a high-performing team, and is committed to delivering exceptional customer experiences. The ideal candidate will also be proactive in fostering a positive store culture, driving sales growth, and contributing to the success of a dynamic and rapidly expanding retail business.
WHAT YOU'LL DO:
Position Overview:
The primary responsibility of the Retail Store Manager is to ensure the GOAT USA retail store operates smoothly and efficiently. This role involves overseeing day-to-day operations, including sales performance, inventory management, and visual merchandising. The Retail Store Manager is also responsible for hiring, orienting, and training employees, developing schedules, and maintaining a positive and productive work environment. Additionally, they monitor sales targets, analyze store performance, and ensure compliance with company policies and procedures, while motivating and leading the entire team to achieve store goals.
Job Duties and Responsibilities
Complete store operational requirements by scheduling and assigning employees to shifts.
Promote optimum staff performance by coaching, counseling, and disciplining employees.
Regularly schedule meetings with staff to review performance.
Deal with escalated customer service issues and incident reports
Coordinate with Regional Manager to review company initiatives, expectations, and requirements pertaining to the retail location.
Present the store creatively and cultivate a restock schedule for always maintaining inventory.
Engage with the GOAT USA sales strategies.
Manage inventory.
Open and close the store
Opening and closing the register
Ensure store is secure and safe for staff and customers.
Maintain cash deposit routine.
Report cash and sales numbers to the Regional Manager, accounting team, and executive team.
Make sure the store is neat, presentable, and organized at all times.
Secure merchandise by implementing security systems and measures.
Protect employees and customers by providing a safe and clean store environment.
Facilitate and assist in the store restocking on Thursday mornings.
Coordinate with retail leadership to rotate inventory throughout the seasons.
Organize the stockroom.
Fulfill any online orders from the store.
Decorate the store during holidays.
Maintain excellent communication and Customer Service skills.
Maintain cleaning supplies, utilities supplies, and cleaning schedule for the store.
Requirements
Excellent verbal and written communication skills.
Strong communication, leadership and team management skills
Excellent organizational and time management skills.
Exceptional interpersonal and conflict-resolution skills.
Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Ability to communicate effectively in English
Capable of lifting or moving heavy products up to 50 pounds.
Able to stand and walk throughout the scheduled work shift.
Basic math skills for handling transactions.
Basic Excel and Word skills.
Must work every Monday, days of restocks, and one weekend day.
Full Time U.S. Employee Benefits Include:
PTO
Health Insurance
DCA/ FSA account
Employee discount
Equal Employment Opportunity Statement:
GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.
ABOUT US:
GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone do be the GOAT!
Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of approximately 150 members, GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.
Please visit our Instagram at @goatusa and our website, goatusa.com for a better understanding of the brand, product line, and founder's story.
Assistant Store Manager | The Shops at Riverside
Operations manager job in Hackensack, NJ
The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Riverside Assistant Store Manager will be accountable for the following key deliverables:
Core Responsibilities
Achieve and/or Exceed Sales Plan
Partner with sales professionals to meet their individual sales plans and KPI
Participate in the development and execution of strategic initiatives to deliver the sales budget.
Demonstrate an active role on the selling floor through sales leadership and client development
Support sales professionals in closing sales
Facilitate the implementation and success of special events held at the retail store
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Maintain visual presentation based on company vision and market needs
Clientele/Service Management
Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
Ensure store data capture goals are being achieved
Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions
Operations
Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
Implement and support all security measures
Partners with the sales professionals in the administration of special order requests
Oversee store opening and closing in the absence of the Retail Store Manager.
Talent
Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
Provide formal and informal feedback to staff to build ongoing development opportunities
Explain and enforce KPIs and ensure that staff is trending to those measures
Qualifications
Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
Ability to manage multiple tasks in a fast-paced environment
Proven ability to drive results, and strategic vision to develop business
Language skills (Spanish) are a plus
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Computer Skills: Proficient in Microsoft Word, Excel, and Outlook
The expected base pay for this role is $80,000 - $90,000 annually.
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.