Pharmacy Operations Manager
Operations manager job in Spokane Valley, WA
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
Vice President of Field Service Operations and Customer Service
Operations manager job in Spokane, WA
About Us:
Alliance Machine Systems International, LLC is a privately held company with over 35 years of history dedicated to providing corrugated box manufacturing machines and services to the changing industry. As the paperboard packaging industry's premier global supplier of productivity-enhancing process machinery and systems, we supply innovative designs, intelligent automation, and optimized workflow, coupled with highly responsive parts and service support. Our United States and Europe based engineering, manufacturing, sales and service operations provide a global support system covering the full product portfolio of Alliance, Serco, TEI, ASC, Pallmac, J&L and Tanabe machines.
Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Job Description:
Oversees and provides strategic global leadership to ensure a high level of service excellence and customer satisfaction.
POSITION SUMMARY
The Vice President of Field Service Operations and Customer Service is responsible for customer care across the division's operating sites. This individual will need an engineering background and in-depth knowledge of equipment automation and robotics. A successful candidate must show proven experience running Field Service, large equipment installations and driving successful customer service.
This is a senior leadership role responsible for overseeing the operations, strategy, and performance of field and technical service teams. This position ensures that customer service and technical support provided in the field meet company standards and goals and is instrumental in driving profitability.
A key member of the Executive Leadership Team, this role will partner with the other leaders to outline strategy for both Customer Care (Field & Technical Services) and the Division as a whole. The VP of Field & Technical Services leads all aspects of Alliance's KPIs, TTIs and Customer Care metrics as well as objectives and initiatives in support of the Alliance's business objectives.
The VP of Field & Technical Services will oversee all aspects of the division's Customer Care including Field Service, After Market Sales, and Customer Support. This person will champion process improvement, Customer Trust programs and multi-organizational collaboration to achieve optimized performance across all Alliance business units.
The VP of Customer Care
must have a proven track record in senior management in a highly dynamic setting.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Strategic Leadership
Provide leadership and guidance to a diverse and global Field Services and Technical Support team - understanding team strengths and how to best deploy effective customer solution strategies.
Assume a hands-on style to leadership that emphasizes teamwork and collaboration with a strong customer focus. Drive accountability for results yet be supportive and effective at developing individuals to assume greater levels of responsibility and personal contribution.
Lead, motivate, and develop the functional team on an ongoing basis and provide direct feedback, counselling, and coaching to drive practices and processes and overall Alliance performance.
Customer Service & Relationship Management
Build rapport and trust with customers to ensure excellent communication and solutions strategies both proactively and as issues arise.
Lead initiatives to drive customer satisfaction, operational efficiency, and profitability.
Provide clarity and leadership for warranty issues with a focus on customer needs.
Implement and drive Customer Trust System by earning our customer's trust through development and delivery of exceptional solutions, delivered on time, and without warranty issues.
Drive Customer Trust excellence with timely aftermarket parts and sound installation and start-up support.
Assess the current state of Customer Care within Alliance's network of sites and functions and plan, develop, organize, implement, and execute a holistic future state structure; reviewing people, positions, flex capacity, and evaluating core competencies to drive profitability across multiple sites.
Analyze customer feedback and data to identify trends and opportunities for improvement in customer experience.
Develop and implement customer service initiatives to enhance customer satisfaction and loyalty.
Budgeting and Resource Allocation
Partner closely with Finance to ensure alignment on key drivers of success and lead key metrics and processes with site leaders.
Budgeting and Resource Allocation - develop and manage budgets for field operations, including labor, tools, vehicles, and materials; optimize cost-efficiency while maintaining service quality.
Operational Oversight
Develop and implement the field services and technical services strategy in alignment with overall business goals.
Provide leadership to operational plans delivering on the business unit strategies across all domestic Alliance sites in all areas of Customer Care.
Contribute as a key member of the Executive Leadership Team (ELT) to outline organization strategy and vision with the Division President and others on the ELT.
Lead the operation function and ensure the right positions and people are developed to ensure the current and future needs of the organization are satisfied.
Leverage technology (e.g., field service management software, mobile apps) to improve field operations.
Drive continuous improvement initiatives focused on productivity, accuracy, and turnaround time.
Coordinate with engineering, product, supply chain, and logistics teams to support service delivery.
Ensure alignment between field operations and broader company initiatives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
A Bachelor's degree in Engineering or relevant discipline
Master's Degree is preferred
Experience and Skills
15+ years in a global environment leading Engineering or Customer Care, with 8+ years' experience managing multiple manufacturing locations with full Customer Care P&L responsibility.
A proven-track record of driving Customer Care in identifying areas of improvement (utilizing Lean and Continuous Improvement methodologies) across a large organization, resulting in enhanced aftermarket margins, profitability, and step-change performance.
Experience building and leading Customer Care programs and cross-functional teams
Responsible for project installation planning and developing process improvement strategies for complex system installations and support.
Demonstrated effective management (both direct and through influence) across multiple organizations and work groups.
In-depth knowledge of equipment automation and robotics. A successful candidate must show proven experience running Field Service, large equipment installations and driving successful customer service.
The following competencies will differentiate top candidates:
Critical thinking and decision quality.
Drives results by establishing compelling goals and aggressive schedules for improvement in all facets of Customer Care.
Effectively delivers measurable results on organizational commitments.
Translates the Alliance vision and strategy into practical, actionable, and quantifiable plans.
Competitive spirit and drive to win. Strong sense of initiative, internal motivation, and an unrelenting focus on results.
Robust ability to coach, develop, and inspire team members.
Entrepreneurial spirit with a results-focused mindset.
High degree of intellectual curiosity, integrity, and capability.
Openness to feedback and coaching with a strong orientation towards continual learning.
Capacity to function in a complex, global environment with ease and fluidity, while driving and influencing results.
Process thinker and passion for continuous improvement.
Proven experience in a senior customer service leadership role within manufacturing.
Deep understanding of the industry, product lifecycle, and customer needs.
Strong analytical skills to interpret customer data and identify trends
Expertise in customer service best practices and technology platforms
Excellent communication and interpersonal skills to build strong customer relationships
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be willing and able to travel as needed.
Able to sit at a desk or computer for sometimes extended periods of time.
Able to move about the office and factory with occasional lifting, bending, and reaching.
Able to dial, hear and respond to telephone calls and inquiries as necessary.
Physically operate various types of office equipment including but no limited to photocopiers, fax machines, 10 key, computers, printers, etc.
Meet requirements of daily attendance on job for a full, continuous work schedule.
Job Posting Salary Range
The approximate pay range for this position is $160,000 - $180,000.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
#LI-BO1
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.
Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company:
Alliance
Auto-ApplyRegion Manager (Sales Management)
Operations manager job in Spokane, WA
Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health. We are currently looking for multiple Region Managers to join our team.
Position and Scope
A Region Manager must have a proven desire to recruit qualified physicians and practitioners into a partnership relationship with Biote while leading a team to do so as well; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. This position is responsible for relationship development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix.
This leadership position is responsible for ensuring strong and consistent service and sales performance, driving accountability, and fostering continuous learning and excellence within the team. In managing others, RM's need to have the ability to lead a team supporting development and addressing challenges, work cross-functionally, and promote corporate values and initiatives.
Duties and Responsibilities
* Must be able to acquire and retain extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
* Prior history or ability to read and understand medical and scientific studies.
* In collaboration with VP of Sales, develop and execute quarterly goal setting for the Incentive Compensation Plan for field team in accordance with corporate objectives.
* In collaboration with VP of Sales and the Marketing team, formulate sales strategies for markets within the assigned geography in order to attain revenue targets; plans and manages expenses to ensure sales objectives are met within budget.
* Develop strong collaborative relationships with all members of the region, the sales team, and other internal stakeholders to proactively analyze and address customer needs, market dynamics and trends that support brand and collaboration objectives.
* Assist and support the sales team to execute sales strategy, identify the needs associated with each account and implement accordingly to meet those needs.
* Effectively present Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
* Cultivate and maintain mutually productive partnerships with practitioners.
* Effectively conduct physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
* Attending marketing and sales events for prospects and current customers.
* Update all relevant sales activities in the Company's CRM system.
* Integrates individual sales plans and account profiles into a broader regional sales plan and coaches sales team accordingly.
* Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates.
* Monitors regional sales performance on an ongoing basis, initiating corrective action as required.
* Responsible for developing, implementing, and monitoring a region targeting program.
* Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth.
* Coaches sales representatives on selling skills and targeting of accounts. Shares personal selling experiences in a way that motivates others and teaches applicable skills.
* Maintains knowledge of the industry and the competition, continually seeking information from physicians, suppliers, and others to challenge, modify and prioritize regional strategies and prepares their team to counter the competition.
* Ensures the effective implementation of representative customer records, key contacts, reports and company policies.
* Plans and controls expenses to ensure sales objectives are met within budget. Responsible for revenue budgets.
* Attend and participate in customer, company and industry sponsored forums and courses.
* Maintains talent mindset and actively develops pipeline of future Biote sales representative candidates. Ensures that policies are followed in recruiting and selecting the best talent.
* Spends a minimum of 70% time in the field with each sales representative to support their professional development needs and to maintain and develop strong relationships and understand of the customer.
* Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiate each product line against the competitor's products in front of the customer.
* Ensure applicable Biote SOP's are understood and implemented - i.e. audits.
* Perform other related duties as required or requested.
Skills and Experience Required
* Bachelor's degree or significant related work experience.
* Excellent in business software such as Excel, Word, Power Point, and Outlook.
* Strong communication skills, both orally and written and the ability to conduct professional and effective presentations to a practitioner.
* Proven track record of meeting and exceeding assigned tasks.
* Ability to react to time pressures and to overcome objections effectively.
* Ability to work extended hours as duties require.
* Strong teamwork, communication (written and oral), client management, and interpersonal skills.
* Minimum of 7 years of sales experience in a business-to-business model.
* Minimum of 3-5 years managing 5-7 direct reports.
* Must have excellent time management skills.
Personal Attributes
* Collaborative - Incredibly effective with people, e.g., knows how to understand and learn from people, motivates enthusiasm and can drive decision-making. Excellent organization and decision-making skills that engage colleagues to make joint decisions and bring people together across boundaries to achieve results.
* Innovative - Comes up with novel ideas and approaches to new opportunities that set the Company apart from the crowd and result in exceptional performance.
* Pragmatic - Does not reinvent the wheel once something works and figures out how to scale processes and practices that drive efficiency and effectiveness.
* Pride of Authorship - Intrinsically cares about the quality of their work. High attention to detail.
* Flexible and Resourceful - Thrives in a dynamic, growth business where new challenges are the order of the day and necessity is the mother of invention. Can adapt to shifting priorities, demands, and timelines and help their team adapt to changes in business priorities and focus areas.
* Transparent - Understands that improvement only occurs when you acknowledge problems and mistakes and works openly to address them.
* Communicative - Excellent oral and written communication; an ability to present and discuss technical information in a way that established rapport and gains understanding. Listens well and easily gains people's trust.
* Dynamic - Proven set of leadership skills that can attract, develop, and energize multidiscipline, high-performance work teams to learn and apply new skills/techniques to business needs.
* Perfectionist - Very strong problem-solving skills and ability to deal with complex and demanding issues that address root cause issues. Understands that perfection is a journey, not a destination.
Company Perks:
* Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
* Company Paid Life and AD&D Insurance
* 15 days of Paid Time Off and Company Holidays
* 401k with a 3% employer contribution
* Motus mileage program
* Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
Auto-ApplyDirector of Operations
Operations manager job in Spokane Valley, WA
Are you a systems-minded leader who thrives in high-growth environments, energized by bringing order, accountability, and excellence to legal operations?
Do you bring sharp strategic instincts and the emotional intelligence to guide teams through growth while maintaining alignment with a firm's values, culture, and mission?
Can you drive the operational heartbeat of a firm by ensuring people, processes, and systems are functioning at full capacity while acting as the steady bridge between attorneys, staff, vendors, and leadership?
Is your leadership style grounded in clarity, empathy, and the confidence to hold teams accountable without compromising culture?
Final question: When faced with a challenge, do you get
excited
or run away?
** IMPORTANT: TO APPLY **
If you have any questions, please email **************** only.
Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.
To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.
**RECRUITERS DO NOT CONTACT**
At Elevated Estate Planning, PS, we've helped nearly 30,000 families across Washington's Inland Northwest prepare for the future with clarity, compassion, and confidence. With offices in Spokane Valley, North Spokane, Kennewick, and Yakima, our firm delivers comprehensive estate planning and elder law services, providing clients with personalized support and meaningful guidance. Our practice spans wills, trusts, powers of attorney, long-term care planning, probate, trust administration, and legacy preservation, all delivered through our Elevated Case Program™, which combines education, systematized planning, and step-by-step legal care.
Led by Managing Attorney Matthew Luedke, the firm is in a focused growth phase - upgrading systems, strengthening operations, and expanding its impact. This senior leadership role is for an operator who can turn the firm's existing vision and priorities into clear plans, systems, and consistent execution.
At Elevated Estate Planning, PS, the Director of Operations is the behind-the-scenes architect of a growing, people-first legal team. This person will oversee core administrative functions (HR, finance, IT, vendor management, client support), guide department leads (marketing, intake, front office, client care), and help streamline how work gets done, with responsibility spanning KPIs, QuickBooks, team engagement, and technology, the Director of Operations will lead the operational core of the firm, creating structure and clarity so the legal team can perform at its highest level.
What you'll do:
Workflow and Systems Alignment Across Departments: Ensure consistent workflows, interdepartmental communication, and system alignment that support firm-wide productivity and collaboration.
Financial Oversight and Budget Planning: Manage the firm's financial processes including bookkeeping, payroll coordination, vendor payments, and budgeting. Work closely with the firm's CPA partner to reconcile accounts and produce reliable, clear financial reports that support strategic decision-making.
Team Leadership and Performance Culture: Lead and support administrative, client care, front desk, and marketing personnel. Set performance expectations, provide feedback and development opportunities, and foster a culture of accountability rooted in the firm's core values.
Human Resources and Staff Operations: Coordinate with external HR vendors to oversee recruitment, onboarding, employee relations, compliance, and offboarding. Implement internal SOPs, performance standards, and feedback mechanisms to maintain a stable and compliant HR function.
KPI Tracking and Dashboard Management: Design and maintain dashboards for critical firm metrics including client pipeline, case progression, financial goals, and staff performance. Establish consistent reporting cadences to help leadership monitor and respond to operational trends.
Issue Resolution and Staff Support: Serve as the point of contact for internal bottlenecks and client escalations. Troubleshoot workflow issues, mediate team concerns, and reduce dependency on the founder by resolving day-to-day fires before they reach the leadership level.
Systems and Vendor Oversight: Manage vendor relationships across IT, QuickBooks, Zoom, and case management tools. Evaluate current systems, recommend improvements, and oversee implementation projects that align technology with firm growth and efficiency goals.
Strategic Implementation and Leadership Partnership: Work closely with Matthew to translate firm vision into actionable plans. Ensure strategic initiatives are tracked and completed on schedule while safeguarding leadership time from unnecessary distractions.
What we're looking for:
Experience: 3-5+ years of formal operations leadership, ideally in a professional services or legal environment. Prior experience in a Director of Operations, Firm Administrator, or COO role is highly preferred.
Legal Familiarity: Prior exposure to legal services, estate planning, or elder law is a strong advantage, though not required. Must be willing to learn how legal files flow and what operational support attorneys need.
Emotional Intelligence & Communication: Able to hold team members accountable without bulldozing. Calm under pressure, confident in conversations, and capable of navigating interpersonal dynamics with empathy and firmness.
Process Thinking: Highly organized and process-oriented. Skilled at identifying inefficiencies, building systems, and helping others follow through.
Technical Proficiency: Comfortable with case management software (e.g., MyCase), QuickBooks, HR platforms, and Microsoft Office. Able to work with IT vendors and recommend technical improvements.
Leadership Style: Collaborative, humble, and ready to observe before implementing change. Respectful of existing systems and team dynamics while willing to improve what's not working.
Cultural Fit: Aligned with our values: integrity, client-focused service, accountability, and excellence. Committed to supporting a culture of learning, clarity, and care.
Why you should work here:
Mission-Driven Work: You'll help deliver peace of mind to families during life's most vulnerable transitions. Your work directly impacts the firm's ability to serve clients with excellence and care.
Growth-Stage Firm: We're in an exciting season of expansion and evolution. You will have the chance to shape how we scale and be part of building a firm that is both impactful and sustainable.
Balanced Culture: Our team prioritizes learning, growth, and genuine connection. From monthly lunch-and-learns to our team-voted “GOAT Trophy” for values, we believe in creating a place where people thrive.
Supportive Leadership: You'll report directly to the Managing Attorney, who is self-aware, strategic, and eager to delegate operations to the right leader. You won't compete for vision; you'll bring it to life.
Additional perks:
Compensation: Competitive salary aligned with experience and role scope.
Location: Onsite role based at our Spokane Valley headquarters.
Working Hours: Monday-Thursday (7:30-5:00) with early close Fridays at noon.
PTO & Holidays: Two weeks PTO, state-mandated sick leave, plus the week between Christmas and New Year's. Additional holidays include MLK Day, Good Friday, Labor Day, Independence Day, and Veterans Day.
Health & Retirement: 100% employer-paid health and dental insurance. 3% Safe Harbor retirement plan with minimal vesting timeline.
Bonuses & Recognition: Annual performance evaluations in October, end-of-year discretionary bonuses, and the chance to shape key operational projects.
At Elevated Estate Planning, PS, your role as Director of Operations is not just about execution; it's about legacy. You will bring the infrastructure, accountability, and calm leadership that allow our team to grow without losing our culture. You'll help us keep our promises to each other, to our clients, and to the families we serve.
Join us in building a law firm that makes a difference. Bring your operational excellence, steady leadership, and heart for service, and help take Elevated Estate Planning, PS into its next chapter of growth, clarity, and impact.
Auto-ApplyOperations & Strategic Development Manager
Operations manager job in Spokane, WA
Benefits:
Dental insurance
Health insurance
Vision insurance
Wellness resources
REPORTS TO: Director & Office Operations Manager This position works under the guidance of State and Federal laws and regulations, Excel Supported Living, Inc. policies, regulations, and procedures. This position also requires collaboration with other departments, staff, and other interested parties to ensure an overall, comprehensive team approach to providing support services. LOCATION: Office & Limited Remote JOB SUMMARY:
The Operations & Strategic Development Manager is a senior leadership role responsible for overseeing organizational operations, program management, HR processes, and strategic planning initiatives. This position provides direct supervision to the Program Manager, Client Services Manager, Medical Specialist, and Training & Quality Assurance Lead, while also providing oversight and partnership with the Human Resources department.
This role ensures operational efficiency, compliance with regulatory standards, financial stewardship, program quality, and staff development. The Operations & Strategic Development Manager serves as a key leader in aligning organizational strategy with day-to-day operations to ensure the highest quality of services for clients and sustainable growth for the organization.
FLSA STATUS: Exempt EMPLOYMENT TYPE: Regular, Full-time WAGE TYPE: Hourly Supervisory Responsibilities
· Program Manager· Client Services Manager· Medical Specialist· Training & Quality Assurance Lead· Provide oversight and partnership with HR, ensuring effective recruitment, onboarding, employee relations, and policy compliance.· Lead regular operations and leadership meetings to align departmental goals and initiatives.
Essential Functions
Operations & Workflow Management
· Oversee daily operations across all programs and departments.· Monitor staffing, caseloads, workflow efficiency, and departmental performance.· Develop, refine, and implement processes that optimize operational efficiency and program delivery.· Identify operational challenges and lead improvement initiatives.
Program Oversight & Client Services
· Support Program and Client Services Managers in delivering high-quality, client-centered services.· Address escalated client issues and complex case management situations.· Ensure compliance with Washington State regulations, DDA standards, and agency policies.
HR & Workforce Development
· Collaborate with HR to support recruitment, onboarding, scheduling, and workforce planning.· Provide guidance on employee relations, performance management, and policy implementation.· Partner with HR to ensure staffing levels meet operational and programmatic needs.· Support staff development initiatives, training, and certification tracking.
Financial Planning & Resource Management
· Participate in budget planning, resource allocation, and operational forecasting.· Monitor departmental expenses and recommend cost-efficient solutions.· Collaborate with executive leadership on financial planning to support sustainable growth.
Quality Assurance & Compliance
· Partner with Training & QA to maintain regulatory compliance and program quality.· Support audits, corrective action plans, and documentation reviews.· Promote a culture of accountability, continuous improvement, and high-quality service delivery.
Strategic Planning & Organizational Development
· Work with executive leadership to set organizational goals, operational priorities, and growth strategies.· Lead initiatives to improve internal systems, processes, and organizational effectiveness.· Support program expansion, new service development, and overall organizational planning.
Required Skills & Abilities
· Leadership & Coaching· Strategic Planning & Operations Oversight· HR & Workforce Development· Financial Planning & Resource Management· Program & Service Oversight· Compliance & Regulatory Knowledge· Communication & Conflict Resolution· Problem-Solving & Process Improvement
Minimum Qualifications
Must pass a background check conducted by DSHS.
· 3+ years of leadership experience in supported living, healthcare, behavioral services, or a related field.· Experience managing multidisciplinary teams and overseeing operational workflows.· Knowledge of Washington State regulations related to supported living and caregiving services.· Strong organizational, communication, and problem-solving skills.· Experience in HR processes, staff management, and employee relations.· Familiarity with budget planning, resource management, and financial oversight.
Education & Experience
· Bachelor's in human services, Healthcare Administration, Social Work, Business Administration, or related field.· Experience with DDA, compliance standards, and quality assurance processes.· Previous leadership experience in operations, HR, program development, or training.
Physical Requirements
Ability to sit at a desk and work on a computer for extended periods.
Ability to lift up to 15 lbs. as needed.
Occasional travel may be required.
Special Requirements
Adherence to the organization's Ethical Code of Conduct.
Disclaimer This job description is not exhaustive and may be subject to change based on business needs. Employees are expected to fulfill additional duties as assigned by their supervisor. Compensation: $30.00 - $40.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
It is Excel Supported Living's mission to assist the individuals in our direct care to reach their true potential beyond anyone's expectations. Excel Supported Living, grew out of a desire to establish a professional agency based in Eastern Washington to support individuals with mental, physiological, behavioral, physical, and/or developmental disabilities, and want them to be able to live in their own homes. The entire focus of Excel Supported Living is to create individual homes that have an environment built specifically for each of our individuals/residents. Our homes are providing individuals with the ability to make their own choices related to living and interacting with others within their home and their communities.
Auto-ApplyOperations Manager
Operations manager job in Spokane, WA
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.
RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.
Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.
Position Summary
The General Manager will oversee the management of a client-based operation including the successful development and management of the client relationship at the local level. This role maximizes labor efficiency while minimizing overhead and resource expenses. They oversee maximum efficiency in the design and output of processes and teams. He/she will ensure deliverables operate at levels that meet customers' needs and established financial benchmarks. This position formulates and recommends policies and programs that guide the company in maintaining, retaining, and growing its competitive position and profitability. This position also directs activities so that approved deliverables are completed on schedule and within quality standards and cost objectives.
Competencies
* Ethics and Values
* Problem solving
* Customer focus
* Drive for results
* Conflict resolution
* Functional/technical skills
* Managing & measuring work
* Timely decision making
* Developing direct reports & others
* Delegation
* Motivating others
* Organizing
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
* Responsible for consistently meeting and exceeding client service goals
* Driving and maintaining the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location
* Managing all people and operations leaders assigned to the local operation to ensure deliverables, business goals, and profitability are achieved in a timely and cost-effective manner
* Oversight and accountability for weekly operator settlements based on set agreements to include back charge process and supplementation assessments
* Maintaining a professional appearance always, while setting an example for employees alike
* Ensure daily stand-ups with service providers and team are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard Company operating procedures
* Accountable for ensuring employee and provider adherence to prescribed dress code and uniform requirements
* Ensuring measurement and effectiveness of all internal and external processes; providing timely, accurate, and complete reports on the operating condition of the Company
* Ensures the implementation and maintenance of Lean warehouse principles
* Representing the Company by maintaining relationships with clients and ensuring contractual and ongoing relationships
* Maintaining the upkeep and maintenance of all assigned assets, both from RLX and the client
* Ensuring standards for quality, client expectations, and operator performance are maintained, and that cost-effective technology and processes are utilized to maximize productivity and profitability
* Ensuring successful compliance and performance of all vendors and service providers
* Developing, monitoring, and reporting operating costs within functional areas; alerting Senior Leadership of cost and labor overrun; recommending and implementing solutions to problems
* Advising managers on labor issues including safety, security, employee relations, scheduling, training, grievances, and the like; ensuring managers and supervisors comply with company policies and administering practices in fair and equitable manner
* Managing and maintaining budget and controls expenses
* Hiring, training, developing, and appraising staff effectively; taking corrective action as necessary on a timely basis and in accordance with company policies
* Maintain a respectful and professional relationship with all vendors and service providers
* Performing other work-related duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
* Bachelor's degree in a relevant field of study, or equivalent combination of education and experience
* Minimum of 5-7 years of warehouse, distribution, and/or supply chain operations with at least 3 years of managerial experience
* Must be proficient in Microsoft Office suite including Excel
* Ability to complete work in a timely, accurate, and thorough manner
* Effective verbal and written communication skills
* Ability to exhibit a professional manner when dealing with conflict
* Ability to coach and develop employees
* Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This may involve traveling to various locations within the specific region for the client
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk and stand for long periods of time, communicate effectively with coworkers and outside stakeholders in person both on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and move/manipulate various objects and there may be an occasional need to lift up to 50 pounds. This position may require extended work hours and travel.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
Operations Manager
Operations manager job in Liberty Lake, WA
ABOUT US Be Part of a Global Force Driving the Future of Communication and Connectivity. Amphenol Network Solutions, headquartered in Liberty Lake, WA, is a proud division of Amphenol Corporation, one of the world's largest manufacturers of interconnect products.
With global headquarters in Wallingford, CT, Amphenol is driven by a bold vision: to connect people with technology across the globe. Here at Amphenol, we're at the forefront of the industry, delivering a cutting-edge portfolio of fiber distribution, cable management, power solutions, racks, passives, and enclosures.
At Amphenol Network Solutions, we power global connectivity-from fiber crossing oceans to networks spanning continents. Join us and help shape the future, one connection at a time.
POSITION SUMMARY
Manage departmental objectives, provide coordination, direction, leadership, and technical assistance to domestic production, receiving, shipping, warehouse, logistics and manufacturing engineering employees. The ideal candidate must combine exceptional analytical capabilities, have deep understanding of our business and manufacturing knowledge and a proven track record of improving business performance by driving cross-functional alignment and exerting influence in a matrixed organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The statements on this job description are intended to describe the general nature and level of work being performed by incumbents. The list is not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Incumbents may perform other duties as assigned.
Provides coaching and guidance to production / warehouse management personnel and team leaders on their duties, monitoring their progress, and evaluating their performance through established performance management processes and metrics
Manage the manufacturing engineering resources that support existing production, new product introductions, product packaging solutions and focus on cost reduction across the operation
Continually assess employees' progress, completing performance reviews as scheduled, and administer disciplinary action when appropriate, as well as recommend and train employees for advancement opportunities
Develop and manage the strategies, plans and budgets as agreed with the executive team to achieve the organizational and financial objectives of the company
Oversee all daily operations of the plant from receiving, production, warehouse, and shipping ensuring policies and procedures are followed
Develop and manage a consistent factory review process for monitoring cost, quality, DL efficiency, equipment maintenance, and delivery performance.
Collect and analyze key performance indicator data in order to initiate continuous improvement and make operational decisions
Utilize Lean principles to drive continuous improvement, cost reduction, and optimization of facilities
Effectively manage labor requirements/manpower planning, production output, stock management, plant modifications and develop innovative systems and processes utilizing all available technology
Works on short-term and long-term projects that are critical to the success of organizational and cross-organizational objectives and has a critical role in ensuring that projects, costs and goals positively reflect on the success of Amphenol Network Solutions
Determines priorities based on organizational and departmental goals
Establish strong relationship with product development to develop manufacturing processes for new product designs when required or modify existing processes
Manage Quality Assurance personnel that audit processes, process internal and external DMRs and RMAs, conduct part/product inspections, help to identify direct ways to reduce waste, improve efficiencies and enhance productivity while maintaining product quality
Ensure that plant safety procedures are established and being followed by all affected resources
LANGUAGE AND PEOPLE SKILLS
Strong collaboration and influencing skills and excellent problem-solving and communication skills (oral and written).
EDUCATION AND/OR EXPERIENCE
Bachelor's degree in engineering, business, or a related field, plus ten years progressive management / supervisory experience in a high mix low volume manufacturing business; or equivalent combination of education and experience required
Engineering degree preferred
Demonstrated strong team building, decision making and people management skills
Knowledge of business and management principles (budgeting, strategic planning, resource allocation, human resources)
Strong interpersonal skills, comfortable with making presentations and speaking in front of others
Experience working with ISO, Lean Manufacturing, Six-Sigma principles
Ability to read/interpret blueprints
Proven critical thinking and Intellectual capabilities demonstrating that problems are resolved in a timely manner
COMPUTER SKILLS
Proficient in the use of Microsoft Word, Excel, PowerPoint, and e-mail software. Experience with ERP systems required, Epicor preferred.
PHYSICAL & MENTAL DEMANDS
This employee must be able to move 25 pounds, and must be able to sit, stand, type and click a mouse for extended periods of time. Ability to concentrate and focus on detailed information for long periods. Ability to self-educate to research and resolve technical issues. Emotional intelligence to develop and maintain positive interpersonal relationships with co-workers, internal and external customers. Requires repetitive reviewing of numbers and other information and nearly mistake free work performance.
WORK ENVIRONMENT
An employee in this position splits time working both on the manufacturing floor and in an office environment interfacing through multiple mediums servicing internal and external customers. The employee is occasionally exposed to paint fumes or airborne particles, and industrial chemicals. The noise level in the work environment is usually moderate, though the employee may occasionally be subject to higher noise levels. Travel is occasionally required. This position may require travel within Amphenol locations, customers and potentially suppliers outside of the company.
COMPENSATION
Pay Range: $75,000-$105,000/year
Status: Exempt
Please note that the salary information shown above is a general guideline only. Salaries are based on the candidate's experience, qualifications, and work location.
Employee Benefits: Our employee benefits include Medical, Dental, Vision, HSA/FSA accounts, Critical Illness, Hospital Indemnity, STD, LTD, Life, AD&D, Retirement with match, Flexible Schedules, Holiday Pay, Vacation Pay, and Sick Pay. Check out our Careers Page for more information regarding our benefits.
QUALITY STATEMENT
Amphenol Network Solutions is committed to delivering an extraordinary customer experience that meets or exceeds our customers' requirements and satisfaction as we continually improve the effectiveness of our Quality Management System.
We are an Equal Opportunity Employer. We treat others how we want to be treated.
Center Manager
Operations manager job in Spokane Valley, WA
DUTIES (RESPONSIBILITIES, TASKS, ESSENTIAL FUNCTIONS) * Manage all aspects of the center, including, but not limited to, employees, donor retention, production goals, compliance activities, and financial targets * Ensure compliance with all federal, state, local, and company-specific rules, regulations, and practices related to the quality and safety of products, donors, and employees
* Emphasize the importance of safety training and working safely; routinely monitors employees, and ensures work practices are performed safely
* Recruit donors by promoting the center's operations within the community; plans and implements special incentive programs to recruit and retain donors
* Maintain a clean and efficient work environment; ensure sufficient operating supplies are available as needed. May conduct routine internal procedures and documentation audits
* Monitor all marketing and advertising to ensure effectively executing programs for desired results
* Ensure collected products and samples are stored and maintained under established regulations and standard operating procedures
* Maintain confidentiality of all employee, donor, and center information
* Work collaboratively with employees, peers, and management to achieve business goals. Communicates continuously and resolves conflicts proactively
* Provide timely feedback on performance and initiates disciplinary action when necessary
* Conduct and facilitate performance evaluations for center staff
* Direct and monitor the performance of outside vendors
* Ensure equipment is maintained, validated, and available to achieve maximum donor flow
* Ensure plasma shipments are ready for pick up at the scheduled time and date
* Ensure responsible staff members are on call for freezer response 24 hours per day, seven days per week
* Develop a mechanism for feedback from donors regarding customer service
* Ensure center internal audits are executed on a routine basis and that corrective actions are completed in the allotted timeframe
* Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
* Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
* Maintain an open line of communication with Management
* Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
* Ability to accept performance feedback in a professional manner
* Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
* Other duties as assigned
POSITION QUALIFICATIONS (EDUCATION, EXPERIENCE, KNOWLEDGE, PHYSICAL REQUIREMENTS)
* High school diploma or equivalent required; Bachelor's Degree preferred
* Minimum of three (3) years in a regulated industry and six (6) months managerial experience or;
* Associate's Degree in Science or Business Management with six (6) months managerial experience
* Strong verbal and written communication skills
* Must have above average problem-solving and decision-making abilities
* Proficiency with computers
* Must have explicit attention to detail
* Must have excellent analytical skills, organization skills, and follow-up
* Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure and technical manuals
* Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
* Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
* Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
* Manual dexterity to perform all phases of donor plasmapheresis
* Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.
* Ability to stand for extended periods of time for up to four (4) hours at a time
* Ability to lift, tug, pull up to fifty (50) pounds
* Typical work environment with moderate notice level
* May be exposed to freezing temperatures for short periods of time
* Occupational exposure to bloodborne pathogens
Auto-ApplyAesthetic Business Manager - Spokane, WA
Operations manager job in Spokane, WA
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Job Title: Aesthetic Business Manager
Location: Spokane, WA
The role of the Aesthetic Business Manager will implement sales/direct sale plans and processes to maximize sales opportunity through promotion and sale of technical and/or nontechnical products and/or services and solutions directly to current and new end customers.
Key Responsibilities
Implement Sales / Direct Sale plans and processes to maximize sales opportunity through promotion and sale of technical and/or nontechnical products and/or services and solutions directly to current and new end customer's
Track and monitor lead generation plans to ensure a substantive sales opportunity pipeline
Implement and execute Sales / Direct Sales processes and policies ensuring product/brand sales volumes and profit targets are met
Collaborate on Sales / Direct Sales activities informing customers of new product/service introductions and prices
Preferred Skills and Qualifications
Bachelor's Degree required
2+ years of combined sales and customer service
Strategic and consultative sales background
Prior experience in buy and bill sales
Position is commensurate with experience.
About the Compensation:
The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $90,000 - $130,000.
In addition to base salary, we provide an opportunity to participate in a competitive commission plan. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.
What We Offer in Return
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
Next Steps
If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
The next step is a virtual conversation with the hiring manager
The final step is a panel conversation with the extended team
Our people make a difference
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
Employer's Rights:
This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.
Auto-ApplyGeneral Position
Operations manager job in Coeur dAlene, ID
A Commitment to Quality Products and Service
In beautiful Coeur d'Alene, Idaho, locally owned and operated Coeur d'Alene Paving and CDA Redi Mix & Precast maintain an excellent reputation of providing quality paving, concrete, and rock products in the Inland Northwest.
We build on our foundation of success by selecting the finest employees and supporting their growth and potential. So when you decide to develop your career with us, you'll be part of a company that believes what we do is more extensive than construction. It is about connecting communities and building new roads to the future. We believe in investing in our community and our employees. You'll be part of a respected, challenged, and rewarded team.
TOTAL REWARDS:
We understand the value of our Team Members and how each and everyone plays such a vital role in the day-to-day success of Coeur d'Alene Paving/CDA Redi Mix & Precast. Therefore, we look for driven people with strong work ethics, morals, and values. When we find them, we want to keep them. Consequently, we offer competitive rewards compensation.
Yearly Bonus
Health, Dental, and Vision coverage
The Company pays 80% of employee, spouse, and dependents premium
Three deductible options to choose from (HSA ($5,000), $3,000, & $1,000)
401k
4% matching contributions
Paid vacation
Holiday pay
Coeur d'Alene Paving/CDA Redi Mix & Precast is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please get in touch with Human Resources at ************
General Manager
Operations manager job in Coeur dAlene, ID
Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
We are excited to announce an exceptional opportunity to join our world-class team at Flynn Arby's as a General Manager. If you have a passion for the Food/Hospitality industry, a proven track record of success, and the ambition to lead a team to new heights, then this is the perfect role for you! As a General Manager at Flynn Arby's, you will have the chance to showcase your leadership skills, collaborate with a dedicated team, and contribute to the flawless execution of our operations.
Responsibilities:
+ Create and implement strategies to enhance operational efficiency and maintain high levels of customer satisfaction.
+ Lead, mentor, and coach a team of individuals who consistently demonstrate exceptional work behaviors to ensure outstanding customer service and satisfaction.
+ Manage daily operations, including inventory control, staff scheduling, and cash management.
+ Implement and maintain strict adherence to all company policies, procedures, and food safety standards.
+ Drive sales growth through effective marketing initiatives and the successful execution of promotional campaigns.
+ Monitor and analyze financial performance, identify areas for improvement, and implement action plans to achieve targets.
+ Foster a positive work environment that promotes teamwork, collaboration, and personal development.
+ Ensure compliance with all regulatory requirements and maintain a safe and clean work environment.
Requirements:
+ Proven experience as a General Manager in the Food/Hospitality industry, with a track record of successfully managing a high-volume establishment.
+ Exceptional leadership skills, with the ability to inspire and motivate a diverse team.
+ Strong understanding of business operations and the ability to analyze financial data for informed decision-making.
+ Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, suppliers, and team members.
+ Organized and meticulous, with the ability to effectively manage multiple tasks and prioritize in a fast-paced setting.
+ Knowledge of local health and safety regulations.
+ Flexibility to work evenings, weekends, and holidays as required.
This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week)
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
General Manager
Operations manager job in Coeur dAlene, ID
Job Description Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and Driven? Tharaldson wants you!
We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay Option
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid Vacation
Bonus Program
QUALIFICATIONS:
A GM is to manage the hotel operations to ensure it is efficient and profitable by performing the following duties personally or through subordinate supervisors. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS:
Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates.
Delegates authority and assigns responsibility to all employees; supervises work activities of all employees Ensures staff received proper training for each position, including safety training and standard operating procedures.
Allocates funds, authorizes expenditures and assists Area Director in budget planning.
Monitors cost controls on a regular basis
Performs duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions
Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance Answers patrons' complaints and resolves problems to maintain Guest Satisfaction
Handles and resolves employee issues.
Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines.
Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
Ensures bank deposits are made daily, including weekends and holidays.
Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner.
Audits daily reports and processes monthly paperwork
Orders supplies and equipment as needed and in accordance to company procedures.
Available 24/7 with reliable transportation
All other duties as assigned.
What We Are Looking For:
Preferably 2+ year of similar Hotel GM Experience in Select Service or Extended Stay properties
Brand Experience preferred.
Knowledgeable in Inventories, Scheduling, and Ordering.
Valid Driver's License.
Open Availability.
Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
SUMMER 2026 - Hill's Resort - Returning Employees by Invitation Only
Operations manager job in Priest River, ID
THIS APPLICAITON IS ONLY FOR RETURNING EMPLOYEES WHO WORKED FOR HILL'S DURING THE SUMMER OF 2025 AND RECEIVED AN INVITATION TO REAPPLY FOR 2026
General Manager(07324) - 3904 E Mullan Ave
Operations manager job in Post Falls, ID
Must be able to perform all aspects of running a Domino's store and staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
General Manager - Papa Johns
Operations manager job in Post Falls, ID
Job DescriptionJoin Our Pizza Powerhouse! Papa Johns is Hiring General Managers! Are you a dynamic leader with a passion for pizza and a knack for team building? Look no further! Papa Johns is seeking experienced and motivated General Managers to join our slice of success.
Why Choose Papa Johns:
- Craft Your Success: Lead a team of pizza enthusiasts and drive business growth in a fast-paced, exciting environment. Your dedication and skills will shape the future of our franchise.
- Taste the Rewards: Enjoy competitive compensation, performance bonuses, and opportunities for advancement. We believe in recognizing your hard work with delicious results!
- Savor Work-Life Balance: We understand the importance of family and personal time. At Papa Johns, we strive to maintain a healthy work-life balance, ensuring you have time for what matters most.
Key Responsibilities:
- Leadership Excellence: Motivate and mentor your team to deliver exceptional customer experiences, maintain quality standards, and achieve sales targets. Your leadership will be the secret ingredient to our success!
- Operational Wizardry: Oversee day-to-day operations, from inventory management to staff scheduling. Your organizational skills will keep the dough rising and the orders flowing.
- Community Connection: Build strong relationships within your local community, creating a positive brand image and fostering customer loyalty.
Qualifications:
-Pizza Passion: A genuine love for pizza and an appetite for success!
-Leadership Prowess: Proven experience in managing teams and achieving results. Your ability to inspire and guide will set you apart.
-Business Savvy: Strong understanding of restaurant operations, inventory management, and customer service.
-Problem-Solving Skills: Thrive in a fast-paced environment, making effective decisions under pressure.
Perks and Benefits:- Competitive Hourly Wage- Unique Bonus Plan With Unlimited Earning Potential- Career Advancement Opportunities- Comprehensive Training & Development Programs- Retirement Account offering with Payroll Deduction- Discounts on Mouthwatering Pizza
Ready to rise to the challenge and lead a team of pizza aficionados? Join the Papa Johns family today and be part of our delicious journey. Apply now and let's create pizza magic together!
It is the policy of Papa John's to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
Apply Now and Get a Slice of the Action!
General Manager
Operations manager job in Spokane, WA
At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.
As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
ABOUT THE JOB:
The General Manager is responsible for the overall success of the MSA(Metropolitan Statistical Area) by leading its P&L with multiple lines of business (storage & modular), increasing employee engagement, and ensuring safety at all branches.
The General Manager will be accountable for developing and implementing both short-term strategies to achieve EBITDA targets and revenue performance and improving units-on-rent, leveraging Value Added Products and Services (VAPS) to enhance product offerings and maximize revenue, develop a product/market strategy to drive growth and Return on Capital (ROC). The General Manager ensures that our teams work safely and continuously improves engagement and eNPS.
WHAT YOU'LL BE DOING:
Lead MSA by developing growth strategies and execute overall company business objectives.
Manage the P&L and ensure the revenue growth and profitability for the MSA.
Manage the field sales team, develops appropriate communication and support programs to achieve plan objectives.
Generate marketing and commercial plans to achieve annual plan objectives.
Develop and execute MSA growth strategy to achieve annual increase in Units-on-Rent (UOR) and revenue growth.
Lead and coach the employees and provide organizational leadership to foster employee engagement to meet business need.
Actively manage and develop leaders within its MSA to promote optimal fleet, real estate and workforce utilization to meet customer requirement.
Observes and seeks out trends in market space which have an impact on existing lines and provide insights to production management team for new products developments.
Provides other functional departments information on a timely basis in support of on-going business activities such as forecasting, product requests, and regulatory/legal issues.
EDUCATION AND QUALIFICATIONS:
Education and Experience:
B.S. in Business Administration, Marketing, or related business field or equivalent years of experience.
Minimum of 3 years of experience in progressively responsible Business Unit Management roles.
Preferred Requirements:
Masters degree in Business Administration or related fields.
Experience working closely with sales teams for the purpose of product strategy and identification of the voice of the customer.
Flexibility and organization to manage multiple projects and assignments.
Ability to thrive in a highly dynamic, entrepreneurial, time sensitive, collaborative environment.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance.
Strong customer presentation and communications skills and experience.
Extensive network within the public administration, construction and industrial business
Proven experience of a rental type of business, such as construction materials, car leasing; or in Logistics, transportation business if not in construction.
Experience in working in an international operational/functional matrix organization.
This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
Base Wage Range: $100,100.00 - $150,100.00
Individual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
Assistant Manager
Operations manager job in Spokane, WA
We are looking for awesome, positive, friendly, motivated, hard workers that want quick opportunities to advance! Qualified candidates will have an opportunity to move up and beyond very quickly as we expand and grow throughout Idaho! Our first employees and leaders are the most important and will play a vital role in the success of our brand.
Become part of Wingstop's vibrant organization! Grab hold of our powerful positive energy with a Wingstops ready-to-take-off career that is fun, fulfilling and rewarding! If you like to have fun, banter with people and enjoy sharing your life then working at Wingstop's may be for you. Besides learning our business and pleasing people with our great authentic wings, you'll learn a whole new level of social decorum to take through life. So become part of our tradition! Wingstop's was built on a strong sense of community and an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in a strong cultural and spirited environment then bring your energy and come grow with us!
Team Members, Shift Leaders and Assistant Managers take an active role in the total management of a Wingstop's store/operation. You will share responsibility for:
- Store Sales
- Quality of Service
- Customer Satisfaction
- Team Building
- Food Cost Control
PLEASE EMAIL A RESUME AND SHORT DESCRIPTION OF YOURSELF. We hire for attitude and train for skill! We care more about your attitude, friendliness, and speed than your work history or experience!!
Responsibilities and Duties
Team Members, Shift Leaders and Assistant Managers take an active role in the total management of a Wingstop's store/operation. You will share responsibility for:
- Store Sales
- Quality of Service
- Customer Satisfaction
- Team Building
- Food Cost Control
Qualifications and Skills
Must thrive in fast paced environment
Must learn very quickly
Must be dependable and punctual
Must be a ROCK STAR!!!
Benefits
- Very Good Pay
- FREE Food
- In-House Training and Development
- FAST Advancement Opportunities
Operations Manager
Operations manager job in Spokane, WA
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.
RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.
Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.
Position Summary
The General Manager will oversee the management of a client-based operation including the successful development and management of the client relationship at the local level. This role maximizes labor efficiency while minimizing overhead and resource expenses. They oversee maximum efficiency in the design and output of processes and teams. He/she will ensure deliverables operate at levels that meet customers' needs and established financial benchmarks. This position formulates and recommends policies and programs that guide the company in maintaining, retaining, and growing its competitive position and profitability. This position also directs activities so that approved deliverables are completed on schedule and within quality standards and cost objectives.
Competencies
Ethics and Values
Problem solving
Customer focus
Drive for results
Conflict resolution
Functional/technical skills
Managing & measuring work
Timely decision making
Developing direct reports & others
Delegation
Motivating others
Organizing
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Responsible for consistently meeting and exceeding client service goals
Driving and maintaining the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location
Managing all people and operations leaders assigned to the local operation to ensure deliverables, business goals, and profitability are achieved in a timely and cost-effective manner
Oversight and accountability for weekly operator settlements based on set agreements to include back charge process and supplementation assessments
Maintaining a professional appearance always, while setting an example for employees alike
Ensure daily stand-ups with service providers and team are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard Company operating procedures
Accountable for ensuring employee and provider adherence to prescribed dress code and uniform requirements
Ensuring measurement and effectiveness of all internal and external processes; providing timely, accurate, and complete reports on the operating condition of the Company
Ensures the implementation and maintenance of Lean warehouse principles
Representing the Company by maintaining relationships with clients and ensuring contractual and ongoing relationships
Maintaining the upkeep and maintenance of all assigned assets, both from RLX and the client
Ensuring standards for quality, client expectations, and operator performance are maintained, and that cost-effective technology and processes are utilized to maximize productivity and profitability
Ensuring successful compliance and performance of all vendors and service providers
Developing, monitoring, and reporting operating costs within functional areas; alerting Senior Leadership of cost and labor overrun; recommending and implementing solutions to problems
Advising managers on labor issues including safety, security, employee relations, scheduling, training, grievances, and the like; ensuring managers and supervisors comply with company policies and administering practices in fair and equitable manner
Managing and maintaining budget and controls expenses
Hiring, training, developing, and appraising staff effectively; taking corrective action as necessary on a timely basis and in accordance with company policies
Maintain a respectful and professional relationship with all vendors and service providers
Performing other work-related duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
Bachelor's degree in a relevant field of study, or equivalent combination of education and experience
Minimum of 5-7 years of warehouse, distribution, and/or supply chain operations with at least 3 years of managerial experience
Must be proficient in Microsoft Office suite including Excel
Ability to complete work in a timely, accurate, and thorough manner
Effective verbal and written communication skills
Ability to exhibit a professional manner when dealing with conflict
Ability to coach and develop employees
Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This may involve traveling to various locations within the specific region for the client
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk and stand for long periods of time, communicate effectively with coworkers and outside stakeholders in person both on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and move/manipulate various objects and there may be an occasional need to lift up to 50 pounds. This position may require extended work hours and travel.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
General Manager(07324) - 3904 E Mullan Ave
Operations manager job in Post Falls, ID
Job Description
Must be able to perform all aspects of running a Domino's store and staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
General Manager
Operations manager job in Hayden, ID
Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
We are excited to announce an exceptional opportunity to join our world-class team at Flynn Arby's as a General Manager. If you have a passion for the Food/Hospitality industry, a proven track record of success, and the ambition to lead a team to new heights, then this is the perfect role for you! As a General Manager at Flynn Arby's, you will have the chance to showcase your leadership skills, collaborate with a dedicated team, and contribute to the flawless execution of our operations.
Responsibilities:
+ Create and implement strategies to enhance operational efficiency and maintain high levels of customer satisfaction.
+ Lead, mentor, and coach a team of individuals who consistently demonstrate exceptional work behaviors to ensure outstanding customer service and satisfaction.
+ Manage daily operations, including inventory control, staff scheduling, and cash management.
+ Implement and maintain strict adherence to all company policies, procedures, and food safety standards.
+ Drive sales growth through effective marketing initiatives and the successful execution of promotional campaigns.
+ Monitor and analyze financial performance, identify areas for improvement, and implement action plans to achieve targets.
+ Foster a positive work environment that promotes teamwork, collaboration, and personal development.
+ Ensure compliance with all regulatory requirements and maintain a safe and clean work environment.
Requirements:
+ Proven experience as a General Manager in the Food/Hospitality industry, with a track record of successfully managing a high-volume establishment.
+ Exceptional leadership skills, with the ability to inspire and motivate a diverse team.
+ Strong understanding of business operations and the ability to analyze financial data for informed decision-making.
+ Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, suppliers, and team members.
+ Organized and meticulous, with the ability to effectively manage multiple tasks and prioritize in a fast-paced setting.
+ Knowledge of local health and safety regulations.
+ Flexibility to work evenings, weekends, and holidays as required.
This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week)
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!