Merchandise Area Manager
Operations manager job in Concord, NC
Responsible for managing the operation of the retail departments to maximize business results, monitor inventory and adapt to consumer buying behavior. This position supervises the performance of seasonal managers and associates to ensure all retail locations maintain the highest quality presentation, drive sales growth and deliver exceptional guest service with a goal for constant improvement. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven and have excellent initiative.
Supervises seasonal staff, including instructing, assigning, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and approving associate promotions, transfers, scheduling and discipline and recommending discharge. Encourages a safe, respectful and pleasant work environment. Focuses on coaching and developing a team for long term to increase overall associate retention.
Develops, implements and evaluates quality assurance measures. Maintains the highest retail location standards and relocates and/or purchases products as needed to increase profitability. Creates and teaches visual display techniques following established and frequently trend driven visual presentation guidelines. Coordinates and oversees locations set-up before Park opening, including counting in received products, moving fixtures and products, visual merchandising and coordinating product programs. Recognizes and quickly reacts to current retail trends. Reviews department policies and procedures on a continuous basis, making specific recommendations to improve service and efficiency.
Achieves financial goals through preparation and adherence to labor and revenue budgets and multiple expense accounts for all retail locations in the Park. Prepares monthly and quarterly financial and inventory reprojections, monitors and adjusts expenditures as needed. Creates, receives and reviews various records and reports including expenses, revenue, cash variance, labor dollars and hours, hiring levels, purchase orders, sales, schedules and inspection reports.
Formulates, submits and implements pricing strategies by reviewing sales and revenue performance; determining additional needed sales promotions and closely monitoring inventory levels, product turnover and profit margin.
Interacts and communicates with various groups and individuals such as immediate supervisor, other Park managers and staff, subordinates, consultants, counterparts etc. Prepares and delivers regular professional quality presentations to review past performance and deliver planned strategy for the future.
Adheres to and enforces all Carowinds policies and procedures, including safety, appearance, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment.
Other duties as may be assigned.
Qualifications:
3 to 5 years related experience in large scale retail operations management.
Amusement park, or similar operational experience, preferred.
Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law.
Ability to pass a background check, which may include, but is not limited to, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Excels in a fast paced changing environment.
Understanding of federal, state and local labor laws.
Knowledge of related accounting procedures, profit/loss statements, general ledger, and point of sales systems.
Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
Must be able to work a flexible schedule including most weekends and often holidays.
Auto-ApplyField Manager
Operations manager job in Charlotte, NC
We do not accept unsolicited assistance from recruiters or staffing agencies. Any resumes submitted without prior written agreement will be considered unsolicited and free of charge to Floor Authority.
About Us: Floor Authority is a leading provider of high-quality flooring solutions for residential and commercial spaces. With a commitment to excellence, innovation, and customer satisfaction, we offer a comprehensive range of flooring products and services tailored to meet the unique needs of our clients.
Job Overview: Floor Authority is currently looking for a Field Manager in Charlotte, NC. The ideal candidate is responsible for the overall management and coordination of field operations. This role involves supervising installation crews, managing project timelines, maintaining quality standards, and ensuring customer satisfaction. The ideal candidate will possess strong leadership, organizational, and problem-solving skills.
Essential Duties & Responsibilities:
Oversee daily field operations, including scheduling, dispatching, and coordinating installation crews.
Conduct site assessments before installation to ensure project readiness.
Work closely with the office team to ensure proper project documentation and customer satisfaction.
Ensure adherence to project timelines and deadlines, communicating effectively with customers and internal teams.
Maintain high-quality standards for all installations, conducting regular inspections and addressing any issues promptly.
Manage inventory and equipment, ensuring proper utilization and maintenance.
Resolve customer complaints and issues in a timely and professional manner.
Build and maintain strong relationships with customers, subcontractors, and suppliers.
Conduct performance reviews of installation crews and provide feedback to team members.
Monitor and control field-related expenses.
Stay up to date on industry trends and best practices.
Communicate information with cross-functional team members; ability to use technology to take appropriate photos and complete documentation of inspections or provide updates while in the field.
Requires an abundance of driving daily which may include picking up and/or delivering materials. Field Managers will be responsible for multiple neighborhoods in various areas.
Required to assess, schedule, and complete all punch work and/or repairs needed by builders.
Must be able to lift heavy objects up to 100 lbs. and move them on job sites.
Job will require some hands-on work.
Ability to read and interpret blueprints and technical drawings.
TRAVEL & WORK SCHEDULE:
This role requires regular travel to job sites within the Charlotte area. A company vehicle will be provided.
This is a full-time position with standard business hours, Monday-Friday. Some evening or weekend work may be required to meet project deadlines or address urgent issues.
Desired Candidate Qualifications:
Proven experience in field management or a related role in the flooring industry.
Strong leadership and organizational skills.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously.
Proficient in using computer software and technology.
Valid driver's license.
Proficiency with MS Office and email
Ability to lift up to 50lbs.
Provide client/customer support from start to finish of all projects and maintain in contact with clients during and after completion of project.
Time management skills: Able to prioritize multiple competing priorities executing in order of priority.
Attention to detail and commitment to delivering the Floor Authority Standard.
Bachelor's degree in a related field preferred but not required.
3+ years related experience in the flooring industry or related industry.
Working Conditions:
This role involves both office and field work, requiring time spent on construction sites, customer locations, and warehouse facilities.
Work conditions may include exposure to varying weather conditions, loud noise levels, and physically demanding tasks such as walking, standing, lifting, and inspecting job sites.
Company Benefits:
Competitive salary.
Health, dental, and vision insurance.
Retirement savings plan.
Paid time off and holidays.
Professional development opportunities.
What Success Looks Like:
Following the Floor Authority Playbook for streamlined operations.
Effective project execution: You ensure installations are completed on time and within scope, proactively addressing challenges to avoid delays.
Problem-Solving & Adaptability: You anticipate potential job site issues and resolve them efficiently, keeping projects on track without unnecessary stoppages.
Clear & Consistent Communication: You maintain strong communication with customers, installation crews, and internal teams, ensuring everyone is aligned and informed.
High-Quality Standards: You enforce quality control measures, conducting thorough inspections to guarantee flawless installations and customer satisfaction.
Customer Satisfaction & Retention: Your proactive approach and attention to detail result in satisfied customers, positive reviews, and repeat business.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Work Location: In person
Civil Site Depetment Manager - Land Development
Operations manager job in Charlotte, NC
Civil Site Department Manager - Land Development
Are you ready to take your career to the next level? Join a leading, employee-owned engineering firm with a reputation for designing world-class athletic and campus facilities! This is your chance to lead massive, high-profile projects that shape stadiums, athletic fields, and full campus infrastructure while making a real impact on teams, communities, and student-athletes.
Why This Role is Exciting:
Lead the land development and site design for large-scale athletic complexes and multi-use campuses
Collaborate closely with architects and project leaders to create state-of-the-art facilities
Mentor and grow a talented civil/site design team
Join a close-knit, employee-owned team with a culture of growth, innovation, and collaboration
What You'll Do:
Lead land development and civil/site design for stadiums, athletic fields, and campus infrastructure
Oversee complex earthwork, stormwater management, and site engineering solutions
Coordinate with architects and multi-discipline teams to deliver innovative designs
Use Civil 3D to bring designs from concept to reality
Mentor junior engineers and help grow the Charlotte/Richmond civil/land development team
Who We're Looking For:
10+ years of land development or civil/site design experience (athletic campus experience preferred)
Professional Engineer (PE) license
Civil or Environmental Engineering degree
Strong Civil 3D skills
Passion for leading teams and solving complex engineering challenges
Why Join:
Work on high-profile, multi-million-dollar athletic campus projects
Be part of a company that values its people-employee-owned, collaborative, and supportive
Competitive salary: $100K-$150K, based on experience
Hybrid work model-balance onsite project work with flexibility
Warehouse Operations Manager
Operations manager job in Charlotte, NC
$60k
Flexible Hours
Create and Streamline standard operating procedures. Learn all aspects of our organization through a fast paced and hands on training schedule working alongside Leadership in the region. Knowledge gained in this position will create a pathway towards a management role overseeing multiple facilities and/or markets.
Primary Job Duties:
Assists in developing standard operating procedures for existing customers as well as new customer implementations. Invests time personally in operations, and analyzes data therein to discover trends in service and take the necessary actions to improve levels. Provides input to upper level staff at a high level to drive change and improve profits. Flexible to learn all the intricacies of our business at a variety of levels/schedules to grow knowledge, drive impact and grow within the organization.
Secondary Job Duties:
Embodies and develops the Courier Express Culture throughout Operations. Assists in providing the tools necessary for operators to be successful in their roles. Assists management with decisions and implementation concerning goals, action plans, staffing, and service.
Impact on Other Positions, Products, & Services:
Ensures synergy between operations and customers, both internal and external helping them run smoothly across the company.
Education /Experience Preferred:
College degree and/or 3+ year's previous managerial experience in Courier or Transportation Industry. Flexible work schedule. Ability to travel for certain projects required.
Personal Skills Required:
Knowledge of the Courier Industry at all levels, problem analysis, and resolution skills. Excellent written and verbal communication, leadership skills, time management and prioritization, results oriented, problem solving and analytical skills, ability to develop and implement action plans to address issues, developed organizational and people skills, past experience in managing others, computer skills, attention to detail, knowledgeable in multiple areas of the operation, self-motivation, project management skills
Director , Operations
Operations manager job in Monroe, NC
Glenmark is actively seeking a Director to be responsible for the overall manufacturing, filling, and packaging of Sterile Injectable products at our manufacturing facility in Monroe, North Carolina. The facility is designed to produce Sterile Injectable products in vials and syringe formats. Significant responsibilities include managing and evaluating machine resources to ensure productivity and minimal downtime, supporting and guiding supervisors multiple shifts in the Sterile Injectable area, striving to reduce expenses and increase productivity, ensuring all employees follow industry standard health and safety guidelines, setting ambitious production goals and communicate them to key stakeholders, provide motivation, support, and guidance to all employees, communicate any problems or obstacles to senior management, create schedules for employees to ensure optimum staffing levels and establish workflow policies that enhance speed and efficiency without compromising product safety or integrity.
Additional responsibilities include supporting the qualification of equipment, setting up plant systems and processes, site transfer of manufacturing processes, media fills, maintaining aseptic manufacturing areas, and manufacturing exhibit and commercial batches. The Director of Operations will ensure that manufacturing and packaging operations comply with all statutory and regulatory requirements effectively and in a time-sensitive manner.
Financial
OVERALL JOB RESPONSIBILITIES:
Responsible for budget compliance with the operations of the sterile injectable area.
Responsible for keeping the manufacturing costs within the established budget.
Operational Excellence
Responsible for plant-wide OEE initiatives to enhance the overall efficiency of the Sterile Injectable area.
Shall lead and coordinate the continuous improvement opportunities across manufacturing areas.
Responsible for leading change with the ability to negotiate and influence positive outcomes.
Ensure the manufacturing capacities are periodically reviewed and prepare and implement capacity additions when required.
Ensure timely closure of batch records and related documents (i.e., protocols, incidents, change controls, etc.) per CGMP and CGDP practices.
Stakeholder
Collaborate with other departments, such as Procurement, Quality Control, Quality Assurance, Regulatory, and R&D, to run the operation effectively.
Coordinating with the teams
and other manufacturing locations to ensure the most efficient completion of projects, product filings, product launches, commercial supplies, etc.
Lead in preparing regulatory and customer audits for the Sterile Injectable and Oral Solid Dosage area.
Develop the team and people development through training and talent management programs.
Innovation
Design or Implement manufacturing processes that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction.
Take up energy conservation projects.
To develop and monitor productivity matrices and improve these over time.
To initiate and be accountable for the safety management system of the Sterile Injectable area.
Education
A Bachelor's degree in pharmacy, microbiology, engineering, or a relevant scientific discipline is required for consideration for this position. A Master's degree in one of the listed fields is preferred.
Experience
A minimum of 18+ years of experience in pharmaceutical manufacturing is required for consideration for this position.
Experience in sterile or aseptic manufacturing is required. The ideal candidate will have experience in prefilled syringes and vial filling technology through aseptic processing or terminal sterilization.
Experience working in USFDA-regulated manufacturing facilities is required
Knowledge And Skills
Demonstrated understanding of all applicable manufacturing process technology, equipment, unit operations, and control technology. Strong hands-on experience in media fills and aseptic manufacturing is required. Functional knowledge of pharmaceutical manufacturing processes is required. Hands-on experience with Pre-filled syringes and vial-filling technology is highly preferred. Demonstrated working knowledge and understanding of conceptual, detailed design, project planning, execution, and qualification of biopharmaceutical facilities as per cGMP requirements.
Field Site Manager - Pharma Process System Installation
Operations manager job in Charlotte, NC
About Brinox
Brinox is the leading provider of process systems and GMP-compliant washers for the pharmaceutical and biopharmaceutical industries, with over 40 years of experience delivering turnkey solutions across Europe. With a permanent presence in North America, Brinox has secured several large design-build projects in the U.S. Brinox USA drives these projects forward by delivering on-site services and ensuring long-term customer support.
Your Role
As Site Manager, you will be Brinox's senior representative managing activities at customer locations. Upcoming projects include sites in South Carolina, Mexico, and Indiana. You will oversee all aspects of Brinox's work at the customer site, working closely with a Brinox Project Manager (typically remote) and our global team. This position reports directly to the President, US Operations, Brinox USA.
Assignments will begin with comprehensive training on ‘your' system at our headquarters in Slovenia (European Union). As one of Brinox USA's first hires, you will play a key role in building our U.S. service capability, with a clear path toward future leadership opportunities.
In this role, you will:
· Prepare the on-site work areas in coordination with the Project Manager
· Plan and supervise installation, assembly, commissioning, and qualification activities
· Perform own hands-on work when needed, especially in smaller projects
· Ensure site safety, quality, schedule, and budget compliance, in line with GMP standards.
· Troubleshoot technical, scheduling, and resource issues
· Manage communication with Brinox and customer project managers, and Brinox USA leadership.
· Oversee receipt, inspection, and proper storage of equipment and materials
· Provide on-site client training and instruction to Brinox team members
· Contribute off-site to building Brinox USA's service team and improving execution process.
Do you fit the Profile?
Successful teams share objectives, and they also share values! In addition to your strong skills and experience, we need someone with high self-motivation, a positive mindset, and a team player spirit.
The ideal candidate gets excited by cutting-edge technology and is willing to work in a complex, often fast-paced environment with evolving priorities. Result and solution-oriented candidates who work well across cultures and time zones, and follow through with commitments, will perform well.
You will need:
· 5+ years' experience performing technical field work (mechanical, electrical, automation), e.g. as Field Technician, ideally in (bio)pharma GMP environments
· 3+ years' experience as a foreman, site supervisor and/or manager in mechanical or process system installation and commissioning, in a regulated industry
· Ability to organize the work effectively, stay calm under pressure and lead the team
· Understanding of specifications and contractual requirements, ability to handle non-conformances
· Ability to catch people doing things right, celebrate successes, and give feedback that builds a strong team
· Willingness to travel extensively (approximately 80%) across North America, and 2-3 trips to Europe annually for training and collaboration
· Residence in the Charlotte, NC area is strongly preferred to support the build-up of our U.S. location and enable future growth into a managerial role
What we offer you:
· Competitive salary $110 - 130k per year + bonus
· Comprehensive benefits including health insurance, 401k with matching, PTO
· Structured onboarding, continuous education and training
· Meaningful role with a positive impact on people's health and quality of life
· Collaborative, entrepreneurial culture where your voice shapes our US growth
· Key position in building Brinox USA's execution capability, with a path to leadership
· Autonomy balanced with strong support from a highly experienced global team
· Opportunity to build and lead your own team
· Hybrid-friendly work model with home-office support (when not traveling)
· Some relocation support may be provided for the right candidate
How to Apply
Apply on LinkedIn or send your resume to *****************.
Commercial Construction Services Manager
Operations manager job in Matthews, NC
Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships.
Responsibilities
Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses.
Manage and develop client relationships to increase repeat business and long-term partnerships.
Oversee commercial plumbing service agreements, including renewals, proposals, and contract management.
Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations.
Coordinate scheduling, budgeting, and resource allocation for plumbing services.
Conduct site visits, attend client meetings, and provide technical support as needed.
Track and report on client satisfaction, project progress, and service performance.
Identify opportunities for additional services and support sales efforts to grow the plumbing division.
Ensure compliance with company safety standards, local codes, and industry best practices.
Qualifications
Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience).
2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry.
Strong knowledge of plumbing systems, codes, and service operations.
Excellent communication, negotiation, and relationship management skills.
General Manager, Charlotte
Operations manager job in Charlotte, NC
Craftwork is redefining the home painting industry with a premium, tech-enabled model built for customers and the crews who serve them. After building Charlotte into our flagship market over the last two years, we're hiring our first General Manager to take full ownership of Charlotte's growth, operations, and profitability, while helping to build the blueprint for future markets.
As General Manager, you'll own the entire market P&L and lead all local functions including sales, marketing, operations, and customer success with full support from Craftwork HQ, but with the autonomy of an entrepreneur. This is a rare opportunity to build and run a high-growth service business end-to-end, backed by strong systems, technology, and an elite team.
COMPENSATION & BENEFITS
• $100-$120k base salary + performance bonus + equity
• Full-time role with health benefits and weekly pay
• Training and professional development opportunities
• Long-term upside as we scale into new markets
RESPONSIBILITIES AND DUTIES
Financial Performance
Manage the financial health of the market from day one including pricing, crew utilization, project performance, and profitability.
Use data to make decisions that keep the market healthy and growing.
Sales & Marketing
Lead the development and execution of local partnerships, sales and marketing campaigns, and referral programs that drive revenue growth.
Nurture sales leads, call customers, and conduct in-person estimating activities, as needed.
Operations
Track and manage critical performance metrics across all projects, while ensuring that each painting project is executed to Craftwork's quality standards.
Solve on-the-ground problems in real time with crews and customers, rolling up your sleeves where ever needed, while establishing repeatable systems that help us to scale.
Customer Success
Lead every customer interaction with empathy, and regularly capture feedback that turns into weekly action.
Actively encourage satisfied customers to become our loudest advocates.
Team Leadership
Build a high-performance team with clear standards and accountability, including the recruitment, hiring, training, and management of front-line painters and project leads.
Create a culture of momentum, ownership, and care for the craft.
QUALIFICATIONS
Leadership & Execution
4+ years in high-accountability operational or general management roles.
Proven ability to hire, train, and lead high-performing teams.
You have an ownership mentality, are comfortable making decisions with imperfect information and rolling up your sleeves.
Operational Excellence
Experience running or scaling a business, service line, territory, or field operation.
Skilled in using data, judgement, and operational cadence to drive financial results.
Track record of solving operational problems under pressure.
Customer & Team Focus
Strong communicator across all levels including customers, field crews, and executives.
Deep care for quality, people, and delivering an exceptional customer experience.
Spanish proficiency is a significant plus.
CRAFTWORK OPERATING CULTURE
Alignment with our operating culture and behaviors is essential to being successful in this role.
Create Unforgettable Experiences: we set a new standard in every interaction, because great service isn't enough. We craft moments of delight that turn customers into ambassadors.
Sweat the Small Stuff: we believe every detail matters in everything we do, because precision creates extraordinary results. Every stroke, every pixel, every moment matters.
Build Together: we rely on each other to achieve success as one team, because we can't do it alone. We share the pain, the joy, and the ideas that push us forward.
Hustle With Purpose: we move with speed and intention, because effort without focus wastes potential. We act quickly and decisively.
General Manager
Operations manager job in Charlotte, NC
Our client, a growing and reputable custom cabinet manufacturer, is seeking an experienced General Manager to lead daily operations and drive the next level of performance, efficiency, and profitability. This individual will oversee all aspects of the business-including production, sales support, installation scheduling, purchasing, customer service, and team leadership.
This is a hands-on leadership role for someone who understands the cabinet or millwork industry and thrives in an environment where they can make meaningful operational improvements.
Position Overview
The General Manager will be responsible for ensuring the business meets production goals, maintains strong customer satisfaction, and operates efficiently and profitably. The ideal candidate brings both manufacturing operations expertise and strong leadership skills, with the ability to streamline processes, develop teams, and manage the full lifecycle of custom cabinet projects.
Key Responsibilities
Operational Leadership
Oversee day-to-day operations including production, scheduling, installation coordination, purchasing, logistics, and service.
Develop and implement operational processes to improve efficiency, quality, and on-time delivery.
Maintain production flow and ensure projects meet design specifications, deadlines, and budget targets.
Team Management
Lead and mentor a team spanning production, shop personnel, administrative staff, and field teams.
Build a culture of accountability, communication, and continuous improvement.
Manage staffing levels, performance reviews, training, and hiring needs.
Financial & Business Management
Manage budgets, job costing, production metrics, and P&L performance for a ~$3M operation.
Identify cost-saving opportunities and optimize purchasing, inventory, and workflow.
Evaluate financial reports, KPIs, and production data to make informed decisions.
Customer & Project Oversight
Collaborate with designers, builders, and homeowners to ensure customer satisfaction throughout the project lifecycle.
Oversee scheduling and coordination of field installations and service work.
Resolve customer issues quickly and professionally.
Quality & Safety
Ensure products meet quality standards, design specifications, and company expectations.
Enforce safety protocols, maintain compliance, and ensure a clean and organized facility.
Qualifications
5+ years of leadership or general management experience in cabinets, millwork, carpentry manufacturing, construction operations, or a related field.
Strong understanding of custom cabinet production, woodworking processes, materials, and shop workflow.
Proven experience managing operations, production teams, and end-to-end project execution.
Solid financial acumen-comfortable with budgets, job costing, forecasting, and operational KPIs.
Excellent communication, leadership, and problem-solving skills.
Ability to thrive in a hands-on, fast-paced small-business environment.
Computer proficiency (ERP/MRP systems, scheduling tools, MS Office).
What This Opportunity Offers
Leadership of a well-established ~$3M business with room for growth
Direct influence on operational improvements and business expansion
A stable, team-oriented work environment
Competitive compensation and benefits (customize as needed)
How to Apply
If you are an experienced operations leader with a passion for building high-quality products and running a smooth, efficient manufacturing operation, we'd love to connect with you. Apply today or reach out for more information!
Quality Processes and Methods Manager
Operations manager job in Charlotte, NC
Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges.
Responsibilities
Develops and deploys Lane's Quality Control Model, ensuring consistency across projects and alignment with corporate standards.
Collaborates with project teams to align execution methods, documentation, and inspection practices with Lane's corporate QMS procedures.
Develops and maintains standard Inspection and Test Plans (ITPs), checklists, and process workflows for common construction activities.
Leads the digitalization of quality workflows, including NCR tracking, inspection reporting, and performance dashboards.
Coordinates with IT and QHSE Systems teams to enhance data integration and reporting capabilities within digital platforms.
Conducts periodic reviews and process audits to evaluate QMS implementation effectiveness and identifies improvement opportunities.
Develops and delivers training and guidance materials to project teams on quality processes, documentation standards, and tools.
Serves as a key liaison between project quality personnel and corporate leadership, facilitating knowledge sharing and best practice dissemination.
Supervises Quality Engineers responsible for QMS deployment, system support, and process improvement initiatives.
Supports proposal and preconstruction efforts by advising on project-specific quality control approaches and resource needs.
Supports continuous improvement through root cause analysis and the standardization of corrective and preventive actions.
Maintains libraries of standardized forms, workflows, and training materials to ensure efficient access and consistent use across projects.
Travels as needed to project sites.
Performs other duties as assigned.
Requirements
Bachelor's Degree
8 years of progressive experience in construction quality management, process improvement, or QMS implementation.
Experience leading or implementing digital quality management tools.
Requirements
Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.
Operational Excellence Manager
Operations manager job in Fort Mill, SC
This exciting role will be responsible for the company's overall Lean & Six Sigma training, projects, and implementation. A solid understanding of Lean and Six Sigma processes within a manufacturing environment is necessary to succeed in this role. They are headquartered in the Fort Mill, SC area. The company is a leading designer and manufacturer of solar cells and PV Modules for the renewable energy industry. If you are an individual who loves to implement Lean & Six Sigma processes and train teams to be Six Sigma certified, this role could be for you!
Responsibilities:
Participate in the company's Long-Term and Mid-Term Strategy Deployment process.
Facilitate and support Annual Hoshin Planning processes at the site and functional level.
Facilitate annual Value Stream Mapping and Value Chain Mapping events to support Annual Hoshin and Budgeting processes.
Identify teams, project opportunities, actions, required training, and deployment methodologies resulting from Annual Hoshin Planning, Value Stream Mapping, and Value Chain Mapping events.
Collaborate with Operations, Product Engineering & Development, Supply Chain, Sales, and all other business functions to align, select, prioritize, and plan Lean and Six Sigma projects and kaizen targets, as well as training needs, identified during the Annual Hoshin Planning process.
Develop, coordinate, and manage Lean & Six Sigma training plans to support annual projects and kaizen targets.
Assist sites and functional teams in integrating resulting initiatives and project decks to build the Annual Budget Plan.
Lead Lean & Six Sigma Black Belt high-impact projects (~ $500K+/project) identified during the Annual Hoshin Planning process.
Facilitate the deployment of the company's Production System.
Drive SPS KPIs and goals across the enterprise.
Lead other Lean & Six Sigma Black Belt projects assigned by the Corporate Director of Continuous Improvement and Quality.
Travel to the location and support other Corporate Lean & Six Sigma Black Belts and their projects as required.
Attend the company's Lean & Six Sigma Black Belt training course and attain the company's Lean & Six Sigma Black Belt certification within established timelines.
Develop and assist in the creation and improvement of the company's White Belt, Yellow Belt, Orange Belt, and Green Belt training material.
Conduct company Lean & Six Sigma training courses for White Belts, Yellow Belts, Orange Belts, and Green Belts.
Assist in the creation and improvement of the company's Blue Belt, Brown Belt, and Black Belt training material.
Establish and deploy the company's Lean & Six Sigma Program maturity growth Road Map.
Drive and deploy the Lean & Six Sigma program through cross-functional and cross-site collaboration efforts.
Benchmark Best-In-Class metrics and performance on Lean & Six Sigma within our industry and outside our industry.
Define the company's Lean & Six Sigma Program KPIs, goals, and metrics.
Implement and manage the company's Belt Program.
Drive Belt Certification goals and performance across the enterprise.
Coach other belts in applying correct methodologies, closing projects on time, and successfully achieving certification.
Manage Lean & Six Sigma project decks and funnels to ensure the company's Lean & Six Sigma operational and financial goals are met.
Assist site management and personnel with analysis and improvement of asset utilization, line flow constraint analysis, and improvement.
Assist site management and personnel with RCA (Root-Cause Analysis) and implementation of CA (Corrective Action) of PK, A3, and Apollo processes.
Conduct benchmarking and analysis on Lean & Six Sigma practices; identify and implement process improvement opportunities.
Support Supplier Quality and Customer Quality Program Managers with RCA (Root-Cause Analysis) and implementation of CA (Corrective Action) of PK, A3, and Apollo processes.
Support site management and personnel in improving the utilization of MES and other automated data collection and analysis systems.
Support Safety, Product Engineering, Operations, and Sales teams to ensure the highest level of safety in our products and processes.
Support Product Design and Manufacturing Engineers in driving innovation, improving existing designs, and reducing defects.
Work with IT to develop information systems and automated, intelligent dashboards for the Lean & Six Sigma Program:
Project & Program Financial Benefits review, approval, and tracking
Project Status Tracking
Project Methodology workflow and tracking
Employee Certification workflow and tracking
Minitab License Management
Establish operating mechanisms for reviewing, reporting, and communicating Lean & Six Sigma program performance and maturity progress at multiple levels in the organization.
Manage budget targets and financial reporting on Lean & Six Sigma projects and Kaizen.
Participate in Continuous Improvement and Quality Summits, Share and Learn, and Benchmarking events.
Qualifications:
Bachelor's degree, or equivalent work experience (Engineering preferred).
Minimum 7 years working in a Process Improvement, Quality, or Operational Excellence organization
Minimum 5 years in a company with a strong, recognized Lean & Six Sigma program and culture.
Minimum 3 years of Project Management experience managing large-scale, cross-functional projects.
Comfortable with up to 40% travel to
Proven record of results management in a matrix environment.
Demonstrated Minitab proficiency and ability to teach Minitab to others.
Ability to travel as required.
Lean Certification preferred.
Six Sigma Green Belt or Black Belt preferred.
PMP or PRINCE2.0 certification preferred.
Salary Range:
$110,000-120,000 per year and potential for 8-10% annual bonus
Manager, SC Operations
Operations manager job in Harrisburg, NC
Continue to Grow with GXO.
At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.
At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.
1st Shift, Sunday - Wednesday, 6:00am - 4:30pm
As the Manager, Supply Chain Operations, you will oversee several important areas that are critical to keeping our operations running smoothly. We'll count on your skills and years of experience to be a champion of our values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and GXO.
What you'll do on a typical day:
· Communicate with customers, vendors and team members to ensure customer commitments are met
· Demonstrate an understanding of GXO's quality policies; establish procedures for maintaining quality objectives
· Provide guidance to supervisors with respect to personnel, quality and safety
· Hire, train, develop and appraise staff effectively
· Make recommendations on programs to improve operations
· Handle equipment and coordinate all maintenance needs with the maintenance team
· Ensure records are maintained appropriately and reports are completed in a timely manner
· Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations
What you need to succeed at GXO:
At a minimum, you'll need:
· 4 years of relevant work experience
· Experience with Microsoft Office (Word, Excel, and Outlook) and computerized scanner equipment
· Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
It'd be great if you also have:
· Bachelor's degree in Logistics or a related field
· 4 years of managerial/supervisory experience
· Experience in an AS9100 or ISO environment
· Lean, Six Sigma and Continuous Process Improvement knowledge and experience
· Experience in warehousing or Third-Party Logistics (3PL)
· Ability to maintain a safe work environment by monitoring and enforcing safety procedures across all departments
· Strong problem-solving techniques and statistical analysis skills
This job requires the ability to:
· Lift objects of various shapes, sizes, and weights
· Stand, sit or walk for extended periods of time
· Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
· Tolerate hot or cold warehouse environments
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
#appcastrequest
Managed Print Service Manager
Operations manager job in Salisbury, NC
*** W-2 Only ***
*** No C2C ***
We are seeking a Site Operations Manager - Printers to oversee day-to-day operations and ensure outstanding customer satisfaction for managed print and technology services. This position is ideal for a hands-on professional with strong communication skills, technical awareness, and a passion for improving service delivery performance.
Key Responsibilities:
Manage and execute services defined in the customer's Statement of Work (SOW), including hardware, consumables, device changes, asset tracking, inventory, and reporting.
Act as the primary liaison between the customer's end users, IT/support teams, subcontractors, and operations resources.
Monitor service delivery performance against SLAs and KPIs, escalating issues and driving continuous improvement.
Develop and maintain operational documentation, such as procedures, escalation processes, and asset management guidelines.
Participate in regular customer and stakeholder meetings to review performance and action items.
Support or lead deployments, installations, and pilot activities for managed print or technology solutions.
Identify cost-saving opportunities, streamline operations, and enhance customer experience.
Ensure compliance with customer and company policies, managing issue resolution as needed.
Qualifications:
Associate degree or higher in Business, IT, Engineering, or related field-or equivalent work experience.
4-6 years of relevant operations or managed services experience supporting enterprise customers.
Strong customer focus with excellent communication and relationship-building skills.
Analytical mindset with experience in reporting, metrics, and process improvement.
Technical understanding of drivers, print servers, networking, or firmware/security updates preferred.
Familiarity with ITSM/ITIL frameworks is a plus.
STORE MANAGER IN LANCASTER, SC
Operations manager job in Lancaster, SC
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Dollar General Corporation is an equal opportunity employer.
#CC#
Operations Manager
Operations manager job in Statesville, NC
We are seeking an experienced Operations Manager to lead daily production and operational excellence at our assembly-like facility. This role is responsible for driving safety, quality, productivity, and cost efficiency while leading a small team of supervisors, technicians, and associates.
Key Responsibilities
Oversee all site operations including production planning, scheduling, inventory, maintenance, and shipping/receiving
Ensure on-time delivery, quality standards, and production targets are consistently met or exceeded
Develop and manage the plant operating budget; identify and implement cost-reduction initiatives
Lead continuous improvement efforts (Lean, Six Sigma, 5S, Kaizen) to optimize processes and reduce waste
Enforce strict adherence to safety (OSHA) and environmental regulations
Manage, coach, and develop a team of 30-40 employees including supervisors and associates
Collaborate with engineering, quality, supply chain, and HR to resolve issues and support new product launches
Monitor key performance indicators (KPIs) and report operational metrics to senior leadership
Qualifications
Bachelor's degree in Engineering, Operations Management, Business, or related field
5+ years of progressive operations or production management experience in a manufacturing environment
Proven track record in Lean manufacturing and continuous improvement methodologies
Strong leadership skills with experience managing large teams in a union or non-union setting
Excellent analytical, problem-solving, and decision-making abilities
Proficiency in ERP/MRP systems and MS Office; experience with data analytics tools a plus
Ability to work in a fast-paced environment (some off-shift flexibility required)
We offer competitive compensation, comprehensive benefits, and opportunities for career growth in a dynamic manufacturing organization.
Associate Manager, Compliance
Operations manager job in Charlotte, NC
Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program, transaction monitoring, KYC, CDD, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. As a Compliance Support Supervisor, you will lead a team of 10-15 Compliance Analysts responsible for enhanced due diligence (EDD), transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team. Supervisors also identify broader customer impacting issues and work with technical and nontechnical teams to implement solutions to drive quality and productivity of operations.
What you'll be doing:
Lead a team of 10-15 Compliance (Transaction Monitoring / AML and Fraud Investigations/EDD) Analysts;
Ensure adherence to operational KPIs from directs and vendor partners or overall performance and the quality.
Coordinate with senior management and provide insights for process improvement.
Communicate effectively with your team to drive individual and group performance.
Champion change management with your team.
Ask the question "How does this create value for customers" when making decision
Lead a "culture of compliance"
Subject matter expert in AML compliance
Partner with Financial Crimes and second line compliance partners to execute against Coinbase's AML program
What we look for in you:
Bachelor's degree or 3+ years of experience within the Compliance field.
2-3+ year of supervisory experience
Working knowledge of financial laws, regulations, and guidelines (e.g., BSA, OFAC, FinCEN guidance)
Positive energy on the future of crypto and Web3
Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences
Experience working computers and multiple software and database systems
Ability to thrive in ambiguous environments
Nice to haves:
Compliance Industry certification (e.g. ACAMS)
Advanced understanding of Google apps
Project Management, Scrum, Agile, or Lean 6S certification/experience.
Familiarity with the Coinbase suite of products
Note: This role requires full-time, in-office presence at our Charlotte location.
Job #: G2707
Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k .
Pay Range: $117,385 $117,385 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations at to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) .
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required.
AI Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment
. To request a reasonable accommodation due to disability, please contact accommodations at
Assistant Store Manager, Charlotte
Operations manager job in Charlotte, NC
ASSISTANT STORE MANAGER
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
Drive results through delivering an elevated customer experience
Lead and execute key opening and closing duties and operational tasks.
Demonstrate flexibility and desire for individual growth in a fast-paced store environment
Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
Build a client book through establishing client relationships to drive additional traffic and create client engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
3+ years of relevant retail management experience
WE'D LOVE TO SEE:
A self-starter with the ability to mentor and continue to develop personal leadership qualities
Energetic, motivated and engaging; a true brand ambassador with a love for fashion
Knowledge of clienteling with the ability to build lasting customer relationships
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Flexible schedule
Internal Mobility Across Brands
Exclusive Employee Sales
Clothing Allotment
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
Resident General Manager - Correctional Services
Operations manager job in Charlotte, NC
As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Store Manager | Charlotte, NC
Operations manager job in Charlotte, NC
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman Charlotte Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Create and execute strategic initiatives to deliver the planned annual sales goals
Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
Operations
Deliver controllable expenses on and/or under expense budgets
Ensure all company policies and procedures are communicated appropriately and followed by all store associates
Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
Maintain proper care standards for the product to ensure quality saleable condition
Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
Embrace technology to enhance customer experience and create expectation with associates to utilize
Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
Develop and motivate staff through clear communication, goal setting and regular
coaching opportunities
Lead succession planning by training and developing store management team
Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
Identify training needs and develop growth potential of each staff member
Qualifications
Searching for an entrepreneurial minded business operator
Positive leader with strong sales background
Ability to speak multiple languages
Well networked into the High Net Worth individual, and the local philanthropy scene
Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
Ability to manage multiple tasks in a fast-paced environment
Proven ability to manage high volume and inventory with an emphasis on driving results
Strong community relations
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $100,000-$125,000
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Retail Store Manager
Operations manager job in Gastonia, NC
Julie's Boutqiue is actively looking for a Store Manager leader candidate. This candidate should have several years of specialty retail experience in a leadership role, as an Store Manager. At ivy & leo our Boutique Managers must have a strong emphasis on guest service, product and visual presentation, be an effective problem solver and possess an entrepreneurial spirit in order to be the Boutique Team Leader. The Manager will assist in building and retaining a high performing and diverse sales team. Through coaching the Manager must motivate their team to provide superior customer service and in turn maximize sales. The candidate, in partnership with the Boutique Manager, must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in their boutique.
Candidates must be able to work a flexible schedule according to the needs of the business, including weekends and holidays.
Job Requirements:
Leadership:
• Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, the execution of Julie's training programs, and continuous coaching on and off the sales floor
• Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met
• Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills
• Assists in acting as a liaison between all Boutique Managers, District Team Leader, Human Resources and Boutique Operations Director.
People/Talent:
• Attracts, recruits, and retains team members who are guest focused and demonstrate the ability to drive sales
• Leads, develops and coaches team members to reach their fullest potential and prepare them for the next level of responsibility by utilizing company tools
• Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices
• Actively establishes open, candid and trusting professional relationships with their team members
• Maintains a high degree of personal integrity and inspires a team with the same values
Guest Experience:
• Creates and reinforces a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal guest following through clear and positive communication
• Prepares the team to balance our guest experience with necessary operational tasks
Visual Merchandising:
• Maintains a visually inspiring boutique that is compelling to guests by developing visual decision making skills and effective communication of our visual standards
• Utilizes, leads and delivers our visual brand standards to present our unique product mix offering
• Demonstrates a passion for fashion by understanding trends
Operations:
• Understands and enforces all company policies and procedures in a fair and consistent manner
• Assists with the scheduling of team members in order to deliver the expected level of guest service and maximize sales potential
• Performs and supervises boutique opening and closing procedures including bank deposits and securing the boutique
• Protects the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory
Qualifications
• Minimum 2-3 years of experience managing a specialty retail store
• Demonstrates leadership and integrity with experience managing a staff of boutique team members
• Excellent verbal and written communication skills
• Strong merchandising and visual skills
• Excellent organization skills; able to plan and execute tasks efficiently
• Proactive and creative problem solving ability
• Flexible and adaptable
• Ability to multi-task and balance multiple priorities
• Proficient computer skills in Microsoft Word, Excel and Outlook
• Ability to work most Saturdays and occasional holidays
please contact through Linkedin
Employment Type
Full-time Position 40 hours
401K BENEFITS
HEALTH INSURANCE CO-PAY
Vacation Pay
Holiday Pay
Above regional competitive boutique pay $$$
We can't wait to have you join our family !
why wait ...apply today !
Sorry no store walk ins please - apply through Linkedin.