Operations manager jobs in Davis, CA - 3,955 jobs

A leading health organization is seeking a Regional VP, Operations to provide leadership in financial planning and operations. The ideal candidate will have extensive experience in the health solutions sector, particularly as a CFO or COO. Responsibilities include developing strategic plans, overseeing budgets, and cultivating relationships with key stakeholders. The position allows for remote work but requires occasional travel throughout the Pacific Southwest region. Competitive compensation and comprehensive benefits are provided. #J-18808-Ljbffr

The Director of Operations oversees all aspects of tortilla production (tortilla experience required) and provides leadership for employees across all production shifts. Overall responsibility for production, maintenance, scheduling, sanitation, and warehouse operations as well as associated responsibilities in safety, quality assurance, human resources and other related areas. Duties and Responsibilities: Leads the development and implementation of strategies that maximize operational effectiveness/performance while partnering with other divisions to develop actionable plans to improve overall operational effectiveness while meeting growth objectives. Achieve all business objectives while delivering on creation of an accident free workplace that delivers safe and quality products to consumers. Reviews and establishes strategies and actions resulting in continuous improvement in safety, productivity, product quality, customer service, quality of work life, and lowers manufacturing costs. Responsible for the financial results of plant operations by preparing annual manufacturing budget, analyzing costs of plant improvements and leading cost containment initiatives. Adhere to the approved operations annual budget and provide budget updates and adjustments as requested by the VP of Operations. Provides managerial direction to manufacturing departments with an eye for continuous improvement and lower costs. Allocates adequate resources (people, time, dollars) to various manufacturing departments to enable completion of department goals and objectives. Indirect leadership of Human Resource activities of the location to ensure good relations with employees and compliance with all state and federal employment laws. Ensure the operations management team communicates with associates with a focus on providing personal development and work related performance feedback. Establish and preserve positive Employee Relations to maintain union-free environment. Direct the maintenance activities of the location assuring that the facility and equipment are adequate to meet the stated operational goals. Provide leadership to the product planning and materials activities of the location to ensure that the inventory levels are efficient. Support Warehouse and Distribution activities to assure on-time delivery of goods to our customers. Indirect leadership of the Quality Assurance activities of the location to insure product integrity while maintaining Good Manufacturing Practices. Assists in establishing quality specifications and ensure specifications are met by plant employees. Ensures compliance with regulatory agencies. Verifies GMPs and Safety standards are maintained at all times and take action and/or follow-up when deficiencies are noted. Monitoring daily operation schedules for all departments for accuracy and ensuring daily operational goals are realized. Track key performance indicators of operations including quality, service, safety and cost. Share operation's goals and guidelines for achieving the goals with facility leadership. Perform a daily walk through all areas of the operations facility, while having visibility on all shifts. Provide strategic guidance to the organization through participation in meetings. Participates in new product development and planning by researching the cost and ability to produce the product. Communicate new product production plans to supervisors and participate in implementation of the new product's implementation. Support Lean and Six Sigma in the facility. Education/Certifications: Bachelor's degree required; preference for degrees in Industrial Engineering, Mechanical Engineering or Food Science. Experience: Must have a minimum of ten years' experience in a baking production facility, with minimum 5 years' leading a facility. Knowledge, Skills and Abilities: Bilingual (English/Spanish) highly preferred. Must have experience in the manufacturing of tortillas SQF-Working knowledge of and implementation/maintenance of SQF Level III Certification in a manufacturing environment. Excellent technical knowledge of equipment, products and processes within baking operations. Excellent communication and coaching skills. Self-motivated, results orientated, and organized. Must be open to receiving performance feedback and be able to react to the feedback in a positive manner. Proficient MS Office skills.

Are you passionate about health equity and ready to help power an organization committed to dismantling the systemic forces that endanger the health of people of color? Do you thrive in a role where your organization, leadership, and operational excellence directly support social, racial, and environmental justice? An inspiring, Sacramento-based nonprofit is searching for a dynamic Office & Operations Manager to take the lead in building smooth, efficient, and mission-aligned operations. In this role, YOU will be the heartbeat of the organization-creating structure, supporting staff, strengthening systems, and ensuring the organization's work has the impact our communities deserve. If you're a proactive, detail-oriented leader who loves owning your space, solving problems, and helping teams work at their best… this is your opportunity to shine. ✨ ( Note: This role is primarily on-site, and you will often be the primary person in the office. ) What You'll Lead & Own: Office & Operational Excellence- Oversee all day-to-day office operations for a hybrid virtual/in-person environment. Manage supplies, equipment, vendors, and technology with efficiency and care. Maintain an organized, welcoming, culturally affirming workspace for staff and partners. Implement and manage innovative tools, grants, databases, and systems that streamline how we work. Staff Support & Coordination- Lead onboarding for new team members-introducing them to our tools, culture, and mission. Serve as the go-to person for operational needs, troubleshooting, and resource support. Administrative Leadership- Manage organizational calendars, communications, and records with precision. Support the Executive Director and leadership team with presentations, reports, and board materials. Design procedures that elevate efficiency, clarity, and compliance across the organization. Financial & Accounting Administration- Coordinate obligations with vendors, partners, and third-party stakeholders. Process invoices, deposits, reimbursements, and financial documentation. Support monthly reconciliations, reporting, and grant-related expense tracking. Monitor office budgets and maintain accurate financial records (Bill.com experience is a huge plus!). Communication & Stakeholder Engagement- Act as the central point of contact for office and administrative inquiries. Coordinate logistics for meetings, trainings, and events that drive advocacy and community impact. Policy, Compliance & Best Practices- Develop and maintain office policies that reflect nonprofit best practices and organizational values. Ensure compliance with safety, reporting, and operational standards. What You Bring- Bachelor's degree preferred + 4 years of experience (internships count!). Exceptional organization, follow-through, and time management in a fast-moving environment. Strong, culturally responsive communication-both written and verbal. Ability to anticipate needs, solve problems, and own your work with independence. Proficiency in Microsoft Office Suite + cloud collaboration tools (Google Workspace, Zoom, project management platforms). Experience with nonprofit operations, grants, or financial administration preferred. A deep commitment to racial and health equity and to serving Black communities with integrity and care. Quick learners, self-starters, and tech-savvy candidates will rise to the top-especially those familiar with Bill.com or ADP. Preferred Qualifications: Leadership experience with the ability to support and motivate staff. A demonstrated passion for health equity and community impact. Experience supporting grants, strategic initiatives, or nonprofit programs. Additional Details- Primarily in-office role; hybrid flexibility may be considered. Occasional local travel (up to 10%). Must be able to lift up to 20 pounds on occasion. Regular collaboration with the Executive Director and participation in team meetings. Competitive salary + benefits offered.

Plant Manager/Director of Operations Compensation: Up to $250,000 base + bonus We are recruiting a Director of Operations to lead high-volume tortilla manufacturing operations for a growing food manufacturing organization. This role has full responsibility for safety, quality, production, cost, and people across tortilla production facilities and requires hands-on leadership experience specifically within flour and/or corn tortilla manufacturing. This is a senior leadership role for an operational leader who understands the unique processes, equipment, formulations, and throughput demands of tortilla production and has successfully led large teams in 24/7 food manufacturing environments. Key Responsibilities Provide overall leadership for tortilla manufacturing operations, including flour and/or corn tortilla production Own plant performance across Safety, Quality, Delivery, Cost, and People (SQDCP) Lead and develop plant leadership teams (Plant Managers, Operations Managers, Engineering, QA, Maintenance) Drive continuous improvement initiatives focused on throughput, yield, waste reduction, OEE, and labor efficiency Ensure compliance with all food safety, regulatory, and customer standards (FDA, USDA, SQF, BRC, AIB, customer audits) Oversee capital planning and execution, including equipment upgrades, line expansions, and automation specific to tortilla manufacturing Partner with Supply Chain, R&D, and Commercial teams to support new product launches and capacity planning Champion a strong safety culture and accountability at all levels of the organization Required Qualifications 10+ years of food manufacturing leadership experience Direct, hands-on experience in tortilla manufacturing is REQUIRED Flour and/or corn tortillas Flatbread / tortilla-style products considered only if the majority of experience is tortilla-focused Experience leading large, high-volume, multi-shift manufacturing operations Strong knowledge of tortilla production processes, equipment, and quality controls Proven success driving operational improvements using Lean Manufacturing, TPM, or similar systems Experience managing large hourly workforces and salaried leadership teams Track record of successfully leading food safety and customer audits Preferred Qualifications Experience with national or regional tortilla manufacturers Multi-site leadership experience Bilingual Spanish/English (preferred, not required) Engineering or technical degree preferred Why This Role Senior leadership role with full operational ownership Competitive compensation (up to $250K base + bonus) Opportunity to lead and scale tortilla manufacturing operations High visibility with executive leadership

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Under general supervision of the General Manager, the Operations Manager supervises and coordinates the set-up, operations, all third party contracts and event-specific equipment for Heart Health Park Stadium. The Operations Manager will oversee all building operations, changeovers, event setups and post-event reset while providing highly responsible staff assistance. Responsible for hiring, training and supervising event operations crew. Ensures an effective and cost-efficient program by controlling the Operations budget, and performs related day-to-day responsibilities as required. This role pays an annual salary of $70,304 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 10, 2026 Responsibilities Assume management responsibility for all services and activities involved in the maintenance and operations of Heart Health Park including event set-up and tear down, building changeovers and oversight of janitorial services. Under the direction of the General Manager, select, train, schedule, motivate and evaluate operations staff; provide or coordinate staff training; work with employees to correct deficiencies; oversee all part-time staff. Plan, direct, coordinate, and review the work of part-time operations staff; assign work activities and annual projects. Monitor part-time event staff hours; allocate hours to each event worked; approve time worked at the end of each pay period. Establishes and maintains effective working relationships with staff, our client Cal Expo, promoters, along with being a liaison with our resident tenant Sacramento Republic FC Responsible for the creation of all event CAD drawings not only for promoters but for Fire Marshal approval.as well as submitting all rigging plots for approval Oversee the set-up of events; coordinate the building set up under the direction of the General Manager and our client Cal Expo; coordinate facility arrangements with vendors, production companies, promoters; manage all event-specific equipment. Preform daily walkthroughs of the facility to ensure safety and cleanliness Attend production meetings at previously scheduled times to go over event details, promotions, and specific event assignments. Ensure that the client's needs are met in a professional and courteous manner. Coordinate with third party vendors and contractors; schedule services; monitor the work of contractors Assist with department budget maintenance; track and monitor building supplies track and monitor cleaning supplies. Assist with the maintenance of all building equipment Responsible for OSHA/Health & Safety compliance, Fire Marshal approvals, Fire Alarm & Fire Protection systems Other duties and responsibilities as assignened Qualifications The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Minimum of Associates' Degree preferred; Bachelor's Degree is highly preferred. Minimum of 3-5 years of experience in facility operations supervision or with comparable increasing responsibility in a stadium, arena, convention center or public assembly facility with knowledge of stadium setup and housekeeping. Must know all Microsoft applications as well as CAD Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations Ability to communicate clearly and concisely in the English language, both orally and in writing Must be comfortable multi-tasking and working in a fast-paced environment Knowledge of all OSHA requirements, Fire Marshal approvals, Fire Alarm / Fire Protection systems and event production technology, along with knowledge of facility maintenance and housekeeping. Strong interpersonal skills necessary, including excellent verbal and written communication skills Possess valid driver's license or have the ability to acquire Possess valid forklift certification or have the willingness to acquire Working knowledge and ability with AutoCAD, Excel, and other Microsoft products. Experience with budget preparation and control Familiarity with terminology used in entertainment/convention/public assembly settings Ability to work independently, exercising judgment and initiative. The ability to work effectively with people from a variety of culturally diverse backgrounds. The ability to perform physical tasks such as lifting and carrying up to 50 pounds. Ability to work, nights, weekends and holidays as needed. Effectively work under pressure and meet tight deadlines in a fast-paced environment. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to speak, read, and write in English. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.

Roseville, California | Full-Time | Leadership Role | $62,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $62,500 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Roseville, California Work Location: In person

We are looking for an Assistant Manager who can bring Amazons customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experienc Assistant Manager, Manager, Assistant, Store, Operations, Management, Grocery

HOTWORX Concord is a 24-hour infrared fitness studio and the first-ever implementation of 3-Dimensional Training. We combine Heat, Infrared Energy, and Exercise to help members flush toxins, tone up, and torch calories in less time. Our studio offers virtually instructed sessions ranging from Hot Yoga and Pilates to Hot Cycle and Barre, all within semi-private saunas. Our workouts are suitable for all fitness levels and give members MORE WORKOUT IN LESS TIME. We are looking for an energetic leader to help us open our new location and build a thriving fitness community. Position Overview As the General Manager, you are the face of the studio and the driver of its success. Your mission is to develop and maintain the studio through effective management, aggressive marketing, and consultative sales. You will lead all sales efforts, drive membership growth, and ensure every member receives a "5-star" experience. Requirements 2+ years previous experience in sales and management (fitness or service industry preferred). Strong social media skills to help drive awareness, consideration and sales. Highly organized, proficient in data management, ability to prioritize and meet deadlines. Proficiency with computers, studio software and strong attention to detail and accuracy. Strong interpersonal skills (in-person, on the phone and via email) with the ability to motivate a team and build lasting relationships with the local community. Trustworthy and ability to gracefully handle conflict. Friendly, outgoing personality and can-do, optimistic attitude. Must personally lead a healthy lifestyle and love fitness. Ability to work a full-time 40-hour schedule, including the specific hours required for studio operations. Must complete all HOTWORX University certifications and maintain CPR/First Aid certification. Key Responsibilities Sales & Growth: Lead all membership sales efforts, meet monthly performance goals, and use measurement tools within HOTWORX software to track progress. Team Leadership: Recruit, interview, hire, and train a high-performing team of Trainer Sales Associates (TSAs). Operations & Maintenance: Manage staff schedules, process bi-monthly payroll, manage retail inventory and maintain the HIGHEST standards of studio cleanliness and equipment functionality. Daily cleaning of all areas (including lobby area, saunas, functional training area and restrooms) and monthly deep cleaning sessions in order to maintain sanitation standards. Marketing & Branding: Execute local and national marketing tactics, manage social media posting and engagement and represent the HOTWORX brand professionally at all times. Member Experience: Foster a positive, energetic culture that prevents member attrition and encourages a healthy lifestyle. Plan community events and increase member referrals through referral programs. Benefits & Perks Competitive base salary plus unlimited commissions and bonuses based on performance. Substantial paid training and professional certifications provided. 401K plan options available. Free studio membership and substantial discounts on retail products. Opportunity to be part of an innovative, rapidly growing fitness brand from the ground up.

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Assistant Manager Bench drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #MGT #LI-VLI At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

About the RoleThe Senior Manager of Pipeline Operations is a key leadership role, responsible for driving the overarching Product to Market (P2M) calendar strategy and transformation. This role requires a strategic thinker with exceptional leadership capabilities to influence and align cross functional leaders and teams across the organization. As a key partner to senior leadership, the Sr Manager will oversee the development and execution of innovative pipeline strategies, optimize processes, and ensure seamless collaboration across multiple teams to deliver operational excellence and support brand and Gap, Inc. initiatives. This position is instrumental in refining processes, enhancing productivity, and leading special projects to achieve both short-term and long-term business goals.What You'll Do Pipeline Operations: Drive the creation and publication of the seasonal product to market calendar deliverables and deadlines. Lead the development of data extraction and analyses to make pipeline process recommendations to Brand cross-functional leaders Lead the ideation, creation, and execution of new & transformational pipeline strategies, transitioning from pilot processes to full-scale implementation across the operational pipeline. Build clear, compelling documentation and presentations, using data-driven insights, to drive seasonal product-to-market strategies and implementation Collaborate closely with senior leadership and cross-functional partners (inclusive of GIS, Ops, Sourcing) to influence and align on strategic proposals, calendars, and evolving operational expectations Drive continuous process and calendar improvements by gathering feedback from key stakeholders and leading cross-functional discussions to develop, refine, and implement strategic solutions Oversee the Milestone Attendee Process with Brand Admins to ensure Milestone Meetings are scheduled in a timely manner, through an efficient and methodical process Manage and prepare various seasonal reports and analytics in support of teams and seasonal objectives. Responsible for learning from and sharing to Sister Brands on calendar and pipeline best practices Serves as a Pipeline Subject Matter Expert and Point of Contact for all functions, as related to P2M Cross-functional Collaboration and Change Leadership Partner with senior leaders to redefine milestone expectations, cadence changes, and milestone communication, publishing updated guidelines and timelines to ensure smooth execution. Provide operational support to Product teams to ensure tools, systems and processes meet brand needs. Who You Are 6+ years of Product Development or Sourcing experience - understands critical product to market development cycles, timelines, and dependencies to create, develop and deliver product to customer Exceptional organizational skills and ability to drive operational rigor Thrives in agile environment with a strong ability to manage and navigate competing priorities High learning agility and ability to embrace and champion new ways of working, inclusive of digital technologies and implementation Exceptional Leadership & Stakeholder Management: Proven ability to inspire and motivate teams, drive results, and build strong relationships with cross-functional teams and senior leadership. Demonstrates a high level of candor and champions inclusion. Strategic Mindset: Strong ability to think critically and strategically, driving the execution of high-impact initiatives with a focus on long-term success and continuous improvement. Program & Project Management Expertise: Deep experience managing large-scale projects, with the ability to define roles, set priorities, and ensure timely and effective execution. Communication & Influence: Excellent communication skills, with the ability to present complex ideas and data-driven insights clearly and persuasively to leadership at all levels. Skilled in conflict resolution and leveraging empathy to build consensus.

Your Role Reporting to the Sr. Director, the Planning, Performance, and Enablement Customer Service plays a pivotal role in advancing the goals of Blue Shield of California and the Customer Experience department. As a key member of the Customer Service leadership team, this individual will lead and collaborate across our Share Markets operations - including subset of operational work for Government and Commercial areas that includes Provider, offshore back office, social media, and Behavioral Health operations, as well as Blue Card and our Hawaii Blues operations teams. Specifically the Director of Shared Markets Customer Service role will be accountable for: Your Knowledge and Experience • Bachelor's degree required or equivalent • Master's degree preferred • Requires at least 10 years of experience, including at least 6 years of management experience • Call center fundamentals and experience required, including experience with managing and leading a Provider contact center as a requirement • Experience in reengineering call centers to achieve goals • Experience with regulatory agencies • Knowledge of Health Plan programs required • Bilingual (Spanish) a plus Key Job Competencies • Executive leadership, communication, and influence, change management • Critical thinking and decision making • Problem solving & adaptability • Emotional intelligence and team leadership Your Work In this role, you will: • Strategic and Tactical Planning for Provider, offshore back office, social media, and Behavioral Health operations, as well as Blue Card and our Hawaii Blues operations and service delivery • Develops business strategies for those service teams • Manages service, regulatory, contractual performance guarantees and financial performance of those lines of business • Defines and implements organizational structure to facilitate business performance. Ensure optimization of resources by resolving any duplicative improvement efforts and organization structures. • Provides executive oversight and leadership to Managers responsible for creating and driving the implementation of operating plans, which are required to support immediate and long-term business strategies. • Ensure customer-driven Key Performance Indicators (KPIs) and goals are in place, reflecting and measuring our strategic, competitive, and regulatory position through ongoing measurement, reporting, and root cause analysis. • Guides and develops near-term operating plans for designated area of responsibility.

BUILT ON FLAVOR. FUELED BY PEOPLE. What's it like to work at Kinder's? Well, there's a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that, there's also plenty of hard work. Because we don't just like flavor, we're obsessed with it. With over 100 products sold nationwide, we're now a top-five brand in multiple flavor categories at Costco, Walmart, Whole Foods, and more. We're not your typical CPG company. Privately held and founder-led, we like to think of ourselves as a pirate ship in a sea of cruise ships. Our crew is adventurous and fearless. We chart our own course and chase big ideas to make food unforgettable. As we expand globally and approach $1 billion in revenue, we need more smart-and-scrappy, flavor-obsessed people to come aboard. If you're looking for a place where you can see the real impact of your work... this is it! Every day, you'll be part of a journey to add flavor to millions of meals and lives. Why Join Kinder's? At Kinder's, we offer a unique opportunity to be part of a high-growth company that values excellence, innovation, and teamwork. We are looking for a transformational leader who can elevate our logistics and customer operations functions while preserving our values-driven, entrepreneurial culture. If you're passionate about delivering outstanding service, building high-performing teams, and scaling operations that fuel business growth, we want to meet you. How You'll Make an Impact at Kinder's: The Vice President of Logistics and Customer Operations is a key executive leader responsible for optimizing Kinder's end-to-end logistics and customer order fulfillment processes, ensuring operational excellence, regulatory compliance, and a best-in-class customer experience. This role leads Kinder's domestic and international logistics operations, including temperature-controlled and global freight, as well as the Customer Operations function, which manages the complete order-to-cash process, customer order entry, inventory deployment, and inventory control. The ideal candidate will be a strategic and collaborative leader with a proven track record in building scalable, customer-focused supply chain and operations organizations within a high-growth CPG environment. They must bring strong expertise in logistics execution, international trade compliance, cold chain management, and customer service performance. Key Responsibilities: Logistics Strategy & Execution Develop and execute a comprehensive logistics strategy aligned with Kinder's growth plans, customer expectations, and product portfolio complexity. Oversee transportation, distribution, 3PL partnerships, and warehouse operations, including cold chain logistics for temperature-sensitive products. Manage international freight, customs clearance, and global trade compliance, including import/export documentation, tariff strategies, and regulatory alignment with FDA, USDA, FSMA, and CBP standards. Lead initiatives to improve cost-efficiency, on-time delivery, and logistics visibility across the network. Customer Operations & Service Excellence Lead the Customer Operations team, including responsibility for order-to-cash processes, customer order entry, order fulfillment, inventory deployment, and inventory accuracy. Ensure seamless, accurate order processing with a focus on speed, service, and communication. Optimize inventory deployment strategies to ensure the right product is in the right place at the right time to support customer demand. Drive alignment across Sales, Finance, Supply Chain, and Operations to support accurate pricing, order confirmation, invoicing, credit resolution, and cash collection. Define and track customer service KPIs, including order accuracy, fill rates, case cuts, lead times, and complaint resolution. Champion a customer-first culture that strengthens partnerships with both internal stakeholders and external customers. Lead the development and execution of a proactive customer deductions strategy related to logistics and fulfillment issues (e.g., shortages, late deliveries, damages), in close coordination with Customer Service, Sales, and Finance. Analyze deduction trends and root causes to identify operational improvements, recovery opportunities, and customer-specific resolution strategies, while ensuring alignment with Kinder's customer service standards and financial controls. Compliance, Risk & Cold Chain Oversight Ensure full compliance with relevant domestic and international logistics, trade, food safety, and temperature-control regulations. Manage risk mitigation strategies related to cold chain integrity, carrier reliability, customs delays, and geopolitical shifts. Drive improvements in real-time temperature monitoring, traceability, and incident response for temperature-sensitive SKUs. Technology, Data, and Process Improvement Leverage supply chain and ERP systems (e.g., SAP, Anaplan, WMS/TMS) to enhance visibility, reporting, and customer service responsiveness. Implement and improve automation, self-service tools, and data analytics to reduce errors and improve decision-making. Promote continuous improvement initiatives across both logistics and customer operations teams. People & Culture Leadership Build, lead, and develop high-performing teams in both logistics and customer operations, fostering a culture of collaboration, accountability, and innovation. Coach and mentor leadership within each function, ensuring team alignment with Kinder's values and universal competencies. Lead through change by modeling agility, communication, and solution-orientation in a rapidly evolving environment. What You Bring to the Table: 15+ years of leadership experience in logistics, customer service, or supply chain operations, including experience in a CPG, food & beverage, or consumer goods company. Demonstrated success in order-to-cash process ownership, customer service excellence, and inventory deployment strategy. Experience with international logistics, import/export, customs compliance, and temperature-controlled distribution. Strong background in managing 3PLs, global freight forwarders, and cold chain partners. Expertise in supply chain systems, including ERP (SAP or equivalent), transportation management systems (TMS), and customer order platforms. Deep understanding of trade regulations, food safety standards, and customer delivery requirements. Proven ability to lead in a fast-paced, entrepreneurial, high-growth environment, balancing execution with strategy. Excellent people leadership, communication, and cross-functional collaboration skills. Preferred Qualifications Experience implementing digital transformation initiatives across logistics or customer service functions. Background in data-driven service level reporting and automation for customer operations. Familiarity with retail and foodservice customer requirements, including EDI, ASN, and retailer scorecard management. * Travel to Kinder's Logistics network location will be required but should be no more than 20% of work schedule. Pay Transparency The expected starting salary range for this role is $230,000 - $255,000 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs. SEASONED FOR SUCCESS: No two days here are the same. We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here. We make a lot of decisions in the face of incomplete information - our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow. We believe our job is to take smart risk, not to eliminate risk. We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart. We aren't trying to be average - we want to do exceptional things, and we are willing to work hard to achieve them. BENEFITS THAT BRING MORE TO THE TABLE: We offer a range of total rewards that may include paid time off, 401k, bonus / incentive eligibility, equity grants, competitive health benefits, and other family-friendly benefits, including parental leave. Kinder's benefits vary based on eligibility and can be reviewed in more detail during the interview process. OUR RECIPE FOR BALANCE: We believe great culture starts with people. We're a people-first company built on connection, collaboration, and balance. Most of our work happens in the office to spark creativity and community, but we also offer flexibility so team members have the autonomy to work outside the office when needed to support their work-life balance and personal commitments. WHERE EVERY INGREDIENT MATTERS: Kinder's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need any accommodation during the application process or to perform these job requirements, please reach out to us at *******************

Operations Managers have the responsibility for establishing safety policies, procedures and working conditions that affect the employee on the job. Responsible for the immediate work environment as well as the actions of all persons who report to them. Must communicate all safety policies and procedures within their operation. Direct and coordinate activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. The operations manager must consistently display a professional and positive image. Job Duties: Operations Managers must be able to conduct monthly safety meetings for all employees (without exception). Must be able to conduct flight audits, station audits and "at-risk" behavior audits. Participate in monthly company safety conference calls. Able to communicate and instill safety awareness in all employees including new hires. Work in conjunction with Customer to determine manpower requirements for group movements, peak travel holidays, out of scope and flight schedule changes. Oversee recruiting and placement efforts to ensure staffing levels meet requirements and exercise the best possible effort to follow any instructions provided by the Customer or their designee regarding standards, procedures, and practices. Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of Labor and EEOC. Investigate, report and implement corrective action for any incident of aircraft damage or employee injury and conduct/participate in employee coaching and counseling as necessary. Oversee any disciplinary action resulting from or potentially leading to termination in order to ensure proper documentation and consistent application of policies. Coordinate purchases for operational necessities and ensure adequate supplies are available to meet customer standards. Review final payroll and daily hours to ensure salaries and wages remain within budgetary restraints. Monitor the impact of operational irregularities on such costs and ensure out of scope is documented and approved accordingly. Conduct weekly Lead/Supervisor meetings, daily briefings with GSE mechanics for equipment updates and timely repair, participate in employee shift briefings and customer shift briefings or team meetings as required. Observe and ensure full compliance of uniform and appearance guidelines and inspect facilities daily including supply rooms, storage rooms, storage, break rooms, and office areas. Review all daily, weekly and monthly operational reports to ensure proper dissemination, including but not limited to, shift reports, disciplinary actions, incident reports, safety meeting minutes, monthly summary report, pay to change notices, employee evaluations, work orders, or any other local reporting medium. Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling. Administer station operational plans such as deicing, FOD, safety, winter operation, and baggage plans. Complete personnel evaluations on supervisors, administrative assistants, and GSE mechanics. Liaise with all customer service, airport, USPS and our customer. Respond to and/or investigate concerns reported by the customer's supervisory personnel. Perform routine visits to the various authorities to discuss issues and concerns. Attend all local airport tenant, security and safety meetings. Other duties as assigned Requirements: Strong understanding of Ramp Operation Must be at least 18 years of age and possess basic computer experience (6 months+) and type at least 35 words per minute. 4-year college degree in a relevant field strongly preferred or equivalent experience Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, fluently speak, and understand the English language. Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Must be free of disqualifying crimes and able to pass a pre-employment drug test. Must have reliable transportation and be able to work weekends, holidays, and days off. Other duties as assigned

Role OverviewSodexo is seeking an Environmental Services / Custodial Operations Manager 1 for Adventist Health Vallejo. Adventist Health Vallejo Center for Behavioral Health offers a range of behavioral health services in Vallejo, CA and St. Helena, CA. The campus is a freestanding 61-bed facility offering short-term psychiatric care for children, adolescents and adults. This campus includes adult in-patient services, child and adolescent inpatient mental health services, intensive outpatient services in Vallejo and Vacaville, and partial hospitalization in Vallejo. What You'll DoOversee daily EVS operations across behavioral health settings to maintain a clean, safe, and compliant environment for patients and staff. Support patient care and experience by ensuring high standards of cleanliness in inpatient units, outpatient areas, and partial hospitalization programs. Lead and train custodial teams, reinforcing infection prevention and safety protocols tailored to behavioral health environments. Manage resources and compliance-monitor inventory, schedules, and regulatory requirements to meet performance and budget goals. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You BringLeadership experience in Environmental Services or Custodial Operations, ideally in healthcare or behavioral health settings. Knowledge of infection control and safety standards, with the ability to adapt practices for psychiatric care environments. Strong communication and collaboration skills to partner effectively with clinical teams and maintain a patient‑focused approach. Commitment to quality and continuous improvement, ensuring operational excellence and positive patient outcomes. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience

Our award-winning client is seeking a Director of Operations to join their team. The Director of Operations plays a pivotal role in steering the operational strategies across all manufacturing facilities, ensuring seamless coordination and efficiency. This leadership position demands a seasoned professional with a proven track record in executive-level roles, ideally in a rapidly growing environment within the Wine and Spirits or Packaging industry. Responsibilities: Production Coordination: Oversee production volumes and responsibilities across all locations, ensuring streamlined operations. Process Optimization: Launch and monitor processes to uphold high-quality standards while optimizing costs. Data Management: Control and evaluate data about cost-efficiency, quality consistency, and compliance with standards. Utilize a comprehensive plant data collection system for performance evaluation, production scheduling, cost information, and future transactions. Service Excellence: Drive service excellence by implementing processes to improve on-time deliveries, ensuring customer satisfaction on requested dates and On-Time-In-Full (OTIF) on confirmed dates. Quality Assurance: Collaborate with the Quality department to ensure the delivery of top-notch products meeting quality standards. Compliance Assurance: Assure compliance with company guidelines and legal aspects in all operating departments, collaborating closely with the HR community. Cultural Development: Foster a culture of goal setting and Key Performance Indicators (KPIs) across various production and operational areas. Team Building: Promote staff collaboration, building a high-performing team with the necessary expertise, knowledge, and skills to meet tasks and deliver satisfactory products. Strategic Collaboration: Collaborate with the management team to develop and implement plans for Capital Expenditures (CAPEX), new processes, and HR adjustments to accommodate growth objectives and adapt to market changes. Continuous Improvement: Develop and implement a continuous improvement culture, driving productivity improvements and identifying waste and time losses through Lean Manufacturing (CI). Required Qualifications: Experience in the Wine and Spirits or Packaging industry or similar. Bachelor's Degree required; MBA preferred. Minimum of 15 years in large- and small-company environments, with at least 5 years in an executive-level position, preferably as a general manager in a rapidly growing manufacturing setting. Strong background in materials management, procurement, quality, Occupational Health, Safety, and Environmental (OHSE), and knowledge of OSHAS standards. Established relationships with worldwide subcontract manufacturers and familiarity with their capabilities, pricing strategies, and negotiation tactics. Excellent interpersonal, communication, public speaking, and presentation skills. Solid working knowledge of budgeting, sales, business development, and strategic planning. Ability to generate respect and trust from both staff and external constituencies. Relies on extensive experience and judgment to plan and accomplish goals.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. Pay: $70,000 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

ABOUT COCOKIDS CocoKids is a nonprofit organization dedicated to championing and advancing quality child care and early education. Serving children, families, and early educators throughout Contra Costa County, CocoKids provides free and low-cost programs that help parents work and ensure children are prepared for success in school and life. Founded in 1976, CocoKids offers childcare referrals, family support and education, financial assistance for working families, and training and resources for early care and education professionals. Guided by a commitment to equity, collaboration, and community impact, CocoKids works to strengthen families, support educators, and improve outcomes for children. POSITION OVERVIEW The Director of Operations is a senior leadership role for an experienced nonprofit human resources leader who has led the full HR function and brings a broad, hands-on skill set across people operations. This role is ideal for a leader who has supported organizational growth and cultural change by building strong HR systems, applying policy with sound judgment, and partnering closely with executive leadership. Human Resources is the primary focus of the role, encompassing talent acquisition, onboarding, performance management, employee relations, learning and development, compensation and benefits, compliance, HR systems, and culture-building across a diverse, hybrid workforce. In addition to HR leadership, the Director of Operations provides strategic oversight of Facilities, Information Technology, and Compliance/Risk Management. Experience overseeing IT and facilities is a plus but not required; success in this role depends on effective oversight, vendor management, and cross-functional collaboration rather than technical expertise. Reporting to the Executive Director, the Director of Operations serves as the organization's HIPAA Privacy Officer, sits alongside the Director of Finance, and partners with executive leadership to support a mission-driven organization of approximately 125 staff. ROLES & RESPONSIBILITIES Human Resources & Organizational Culture Provide strategic leadership across all HR functions, including recruitment, onboarding, performance management, learning and development, employee relations, compliance, and HR systems. Strengthen HR infrastructure to support organizational growth, including hiring, performance, and termination processes. Oversee and optimize the relationship with the Professional Employer Organization (PEO). Lead compensation and benefits strategy aligned with internal job evaluation systems. Design and implement leadership and employee development initiatives. Partner with leadership to assess and evolve organizational culture across a multi-generational, hybrid workforce. Lead employee engagement efforts and follow through on findings. Apply HR policies with sound judgment, balancing consistency, equity, and situational nuance. Mitigate employment-related risk and ensure compliance. Facilities Management Provide oversight of facilities operations across multiple sites to ensure safe, efficient, and well-maintained environments. Lead facilities planning, space utilization, inventory management, and workplace strategy. Manage facilities projects, vendors, and budgets in coordination with Finance. Communicate facilities needs, risks, and impact to executive leadership. Information Technology Provide strategic oversight of IT operations, ensuring systems are secure, effective, and aligned with organizational needs. Manage IT vendors and consultants and translate organizational priorities into clear solutions. Oversee IT budgeting, inventory, and long-term planning. Ensure technology effectively supports a hybrid workforce. Policy Development and Implementation Participate in the development and implementation of organizational policies. Ensure compliance with employment law, HIPAA, privacy requirements, and nonprofit standards. Identify operational risks and develop proactive mitigation strategies. Strategic Planning & Financial Collaboration Serve as a thought partner to executive leadership on operational strategy, scalability, and effectiveness. Support cross-functional initiatives that strengthen systems, culture, and staff experience. Partner with the Director of Finance on annual budgeting, expense tracking, and financial reporting related to operations. QUALIFICATIONS Bachelor's degree in a related field, a master's degree is a plus. Minimum of 8 years of experience in Human Resources, with at least 4 years in a senior leadership role. Experience overseeing facilities and IT through managers and external vendors, a plus. Demonstrated strength in HR leadership, including employee relations, policy application, training, and culture-building. Strong understanding of nonprofit operations and regulatory requirements. Excellent leadership, communication, and interpersonal skills. Ability to think strategically and execute effectively. Commitment to the mission and values of CocoKids. Valid Driver's License and insurance & the ability to drive to CocoKids locations. COMPENSATION & BENEFITS The salary for the Director of Operations role is $166,949. This is a hybrid role based in Concord, CA. CocoKids offer a competitive Day One benefits package designed to support your health, financial well-being, and work-life balance, including: Medical, dental, and vision insurance with 100% employer-paid premiums for employees and 50% for dependents Employer-paid life insurance, AD&D, and long-term disability 403(b) retirement plan with a 6% employer contribution after two years Flexible Spending Accounts (health care & dependent care) Paid Time Off: 16 PTO days in the first year, plus a personal birthday holiday 15 paid holidays, including winter break closure 2 paid volunteer days annually Education assistance, adoption assistance, and caregiver support programs Employee Assistance Program (EAP) and wellness resources Professional development with access to thousands of online courses Employee discounts and legal support resources CocoKids is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion or creed, gender, gender identity, sexual orientation, marital status, age, veteran status, disability or any other legally protected status recognized by federal, state or local law with respect to employment opportunities. Envision Consulting has been retained by CocoKids to conduct the search for their incoming Director of Operations. Applicants needing accommodation for any part of the application process may contact Envision Consulting at ************ to request and arrange for assistance.