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Operations manager jobs in Des Moines, IA

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  • Regional Mortgage Manager

    IH Mississippi Valley Credit Union 4.0company rating

    Operations manager job in Des Moines, IA

    Regional Mortgage Manager - West Des Moines, IA Join our team at IHMVCU and help support our mission of strengthening financial well-being in the communities we serve. We're looking for a Regional Mortgage Manager to lead our mortgage team and grow our presence across the Des Moines, Iowa City, and surrounding markets. Summary of Position: The Regional Mortgage Manager oversees a team of Mortgage Loan Originators, drives regional growth, and builds strong relationships with realtors, builders, commercial lenders, and community partners. This role focuses on expanding our mortgage portfolio, supporting branch teams, and ensuring an outstanding member experience from application through closing. Regular travel within the region is required, and reliable transportation is essential. The ideal candidate brings sound judgment, strong communication skills, and a member-first mindset. Required Skills & Qualifications * High school diploma or equivalent; bachelor's degree preferred * 5+ years of mortgage sales experience * 3+ years of leadership experience * Ability to analyze market trends and adjust strategies as needed * Proven success developing and executing sales strategies * Strong industry network and relationship-building skills * Experience building long-term referral pipelines * Must be eligible to register with NMLS and maintain active MLO registration Key Responsibilities: Team Leadership & Development * Lead, mentor, and support Mortgage Loan Originators * Set goals, track performance, and provide coaching * Promote a collaborative and high-performing team culture Market Expansion & Relationship Building * Develop and carry out regional growth strategies * Lead teams across two markets; travel will be required * Build and maintain relationships with real estate professionals, builders, and commercial lenders * Represent IHMVCU at industry events, networking activities, and community functions * Identify new business opportunities and partnerships * Partner with marketing and product teams to promote mortgage solutions * Monitor local market trends and competitive activity Compliance & Operational Excellence * Ensure compliance with all federal and state lending regulations, including required disclosures * Oversee loan quality, pipeline management, and member satisfaction metrics * Implement process improvements to support efficiency and service quality * Work closely with Operations to support timely closings and a smooth member experience * Maintain knowledge of all IHMVCU and partner mortgage programs (PHH, IHDA, FHLB, FHA, and local/state programs) Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits ********************** Final compensation will be determined by various factors such as experience, specific skills and internal pay equity. Move Up your career at IHMVCU with this great opportunity! Physical Requirements * Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. * Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. * Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. * Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. * Lifting Demands: Up to 10 lbs. * Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to identify and distinguish colors. The worker is required to have visual acuity to operate motor vehicles.
    $65k-78k yearly est. 23d ago
  • Director of Operations

    Management Recruiters of Tallahassee 4.4company rating

    Operations manager job in Des Moines, IA

    Job Description Director of Operations - Multi-Site Manufacturing Retained Search | Midwest + Southeast | Precision / CNC / Custom Manufacturing A privately held, growth-focused manufacturer is seeking a hands-on, people-first Director of Operations to lead design and production across two U.S. facilities. This is a critical, high-impact role overseeing the full lifecycle of custom, complex manufacturing operations-design, scheduling, purchasing, CNC machining, assembly, sampling, and shipping/receiving. We're looking for a builder. Someone who develops strong teams, drives continuous improvement, and elevates performance across every function they touch. What You'll Lead Set the operational strategy-short-term execution + long-term planning Ensure high-quality, efficient, safe manufacturing operations Manage budgets, staffing levels, materials, and overall productivity Lead and mentor departmental managers; build a culture of accountability Teach and deploy Lean tools at all levels Reduce scrap, improve throughput, and optimize flow Spearhead major projects: plant layouts, capital equipment installations, and process transformations Act as the bridge between leadership, teams, and the manufacturing floor What You Bring A people-centered leadership style that builds trust and performance 10+ years in manufacturing operations; proven results driving improvements 5+ years leading a large segment or full plant operation Strong Lean expertise and enterprise-level process improvement experience Solid technical foundation; CNC knowledge strongly preferred Excellent communicator, problem-solver, and decision-maker Role Details Full-time, multi-site leadership role Travel up to 25% Mix of office + hands-on floor presence Competitive compensation package Ideal Background BA/BS in Industrial, Mechanical, Business, or related technical field Experience in custom or contract manufacturing Comfortable leading both strategic initiatives and day-to-day operations
    $61k-97k yearly est. 11d ago
  • Technical Operations Program Manager, Contracts, Material and Support

    Gfiber

    Operations manager job in West Des Moines, IA

    Job Description At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least December 26th, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. Role Description As a Technical Operations Program Manager, you will support a critical program encompassing contracts, materials, and cross-functional support for Google Fiber's local deployment and operations. Based in the Central Region, you will be an integral part of the team executing strategic priorities set by regional leadership. Your program will span engineering, operations, construction, and last mile customer rollout and additionally include initiating, negotiating and managing third party contracts, procurement, management of materials and other support tasks related to the deployment and operations. Beyond procurement and contract management, you will leverage data analytics to drive operational efficiency and manage project financials to ensure the healthy fiscal scaling of our network deployment. This role is designed for a versatile leader with a passion for "on-the-ground" execution. You will manage the end-to-end lifecycle of third-party contracts-including initiation and negotiation-while overseeing procurement and material management to support network growth. Because this role flexes to meet evolving business needs, you must be prepared to rotate across functions and plug into critical areas as they arise. Success requires a blend of industry knowledge, a flexible approach to changing duties, and a commitment to improving internet access and service within your community. In this role, you'll: Project Management - manage project budgets, scheduling, resource/activity planning, activity sequencing and prioritization, Vendor performance tracking, project dependency awareness, financial reporting, invoice approval, and material management. Support Vendor Management - manage, develop, maintain, and drive the Vendor construction schedule with the project team. Ensures project milestones and delivery dates are aligned with business commitments. Partner with the Finance and Controls teams to manage budgets and financial controls. Coordinate outside plant moves/changes due to civil works projects. Collaborate with other team members and groups to identify and develop scalable network designs, solutions and policy recommendations relevant to a large fiber to the home access network. Communicate progress effectively and work with internal/external stakeholders to ensure that projects are scoped properly and handed off seamlessly. Maintain data dashboards to track program KPIs, contractor performance, and material lead times, translating raw data into actionable insights for leadership. Support finance metric development, reporting, and dashboard reporting. Develop project documentation and create reports and presentations to communicate project updates to Google Fiber executives. At a minimum we'd like you to have: Bachelor's degree in Construction Management, Engineering, Business, Telecommunications, a related field, or equivalent practical experience. 5 years of experience in project management at an ISP/telecom company. Experience in successfully developing and managing contracts, invoicing, scheduling projects, budgeting, and forecasting costs. It's preferred if you have: PMP or MBA or advanced degree. Experience supporting large scale projects and initiatives from start to finish with proven success with cross-functional team collaboration. Experience scheduling projects, budgeting and forecasting costs, reporting project status and costs, procurement and consulting with contractors and vendors. Knowledge of inside and outside plant fiber optic network infrastructure, and engineering design and construction. Experience in operational improvement, process/workflow development, and managing complex cross-functional projects. Experience in data analytics and project financials for a broader scope beyond contracts and materials. The US base salary range for this full-time position is $114,000 - $126,000 + bonus + cash award + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. #LI-DNI GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF). It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
    $76k-110k yearly est. 4d ago
  • VP, Revenue Operations & Sales Enablement

    Watercress Financial Group LLC

    Operations manager job in West Des Moines, IA

    Job DescriptionDescription: We are seeking a strategic and visionary Vice President of Sales Operations and Revenue Enablement to lead our sales operations, enablement, and revenue strategies. This senior leadership role will work with the Chief Sales Officer and other teammates to drive the end-to-end management of SalesForce for both sales and service functions, as well as our lending platform, drive a comprehensive sales enablement program, oversee the Contractor Experience and Solutions Consultant, and align sales, marketing, and account management to maximize revenue growth, efficiency, and scalability in the point-of-sale financing space. The ideal candidate is a forward-thinking leader with meaningful experience in point-of-sale lending, B2B, and B2B2C markets, a proven track record of leveraging AI and advanced analytics, and extensive experience leading teams and thriving in client-facing environments. They must excel at managing multiple work streams and projects while partnering closely with technology, risk, product, marketing, sales, account management, service, operations, and the Project Management Office (PMO). Reporting directly to the Chief Sales Officer, this position offers a competitive compensation package, including a base salary and performance-based incentive. RESPONSIBILITIES Salesforce.com Ownership: Oversee end-to-end management of Salesforce.com for sales and service, and the lending platform, including configuration, customization, data integrity, user adoption, and integration with tools like ZoomInfo, Microsoft Power BI, and other platforms to support revenue and customer operations, as well as risk, ops, and lending. Sales Operations Leadership: Design and implement scalable sales processes, including lead management, pipeline forecasting, territory planning, and quota setting, to drive efficiency and predictability in revenue outcomes for point-of-sale financing solutions. Sales Enablement Strategy: Lead the development and execution of a comprehensive sales enablement program, delivering training, content (e.g., pitch decks, playbooks), tools, and coaching to empower sales teams to effectively sell financing solutions in B2B and B2B2C contexts. Contractor Experience and Solutions Consultant Oversight: Manage and guide the Contractor Solutions Consultant, ensuring seamless contractor and borrower experiences, technical sales support, and effective communication between sales, project management, and external partners to drive client satisfaction and platform adoption. Revenue Operations Alignment: Foster alignment across sales, marketing, and account management to streamline the revenue cycle, from lead generation to customer retention, ensuring a cohesive go-to-market strategy tailored to the home improvement industry. AI and Technology Innovation: Spearhead the adoption of AI-driven tools (e.g., predictive analytics, conversational AI, sales automation) to enhance lead scoring, personalize outreach, and optimize sales and service workflows, positioning Watercress Financial as a leader in innovative sales models. Data-Driven Decision Making: Leverage Microsoft Power BI, Salesforce.com, and other analytics platforms to deliver actionable insights, track key performance indicators (KPIs) such as conversion rates, sales cycle length, and customer satisfaction, and drive continuous improvement in revenue performance. Future Sales Models: Develop and pilot innovative sales strategies, such as account-based selling, subscription-based financing models, or hybrid B2B/B2B2C approaches, to anticipate market trends and drive sustainable growth in point-of-sale lending. Client-Facing Leadership: Act as a key representative in client-facing environments when necessary, engaging with contractors, partners, and key stakeholders to build trust, demonstrate value, and strengthen partnerships in the home improvement financing space. Team Leadership and Development: Build, lead, and mentor a high-performing sales operations, enablement, and Contractor Experience and Solutions Consultant team, fostering a culture of innovation, accountability, and collaboration while driving team engagement and career growth. Cross-Functional Collaboration: Partner closely with technology, risk, product, marketing, sales, account management, and the PMO to align strategies, ensure platform enhancements meet client needs, mitigate risks, and deliver cohesive business outcomes. Multi-Stream Project Management: Effectively manage multiple work streams and projects, prioritizing initiatives, aligning resources, and ensuring timely execution across sales operations, enablement, and contractor experience functions. Process Documentation and Scalability: Ensure all sales operations, enablement, and service processes are thoroughly documented (using Microsoft Office Suite) and accessible, enabling scalability and knowledge transfer across the organization. Performance Optimization: Continuously assess and refine sales, service, and contractor experience processes, tools, and training programs based on feedback, market trends, and performance data to maximize efficiency and revenue impact in B2B and B2B2C markets. Requirements: QUALIFICATIONS Bachelor's degree in Business, Finance, Marketing, Communications, or a related field required. 8+ years of experience in sales operations, revenue operations, or sales enablement, with at least 4 years in a senior leadership role, ideally in point-of-sale lending, financial services, fintech, or B2B/B2B2C industries. Expert-level proficiency in Salesforce.com administration and optimization for both sales and service functions, including custom objects, workflows, dashboards, and integrations with tools like ZoomInfo and Microsoft Power BI. Proven track record of implementing AI-driven tools and advanced analytics to enhance sales performance, lead generation, service delivery, and forecasting accuracy in point-of-sale lending or similar markets. Extensive experience leading and mentoring high-performing teams, including roles like Contractor Experience and Solutions Consultant, fostering a culture of collaboration, accountability, and excellence. KNOWLEDGE AND SKILLS Strong comfort and success in client-facing environments, with the ability to build relationships, articulate value propositions, and represent the company to contractors, partners, and stakeholders. Demonstrated ability to manage multiple work streams and projects, prioritizing effectively and collaborating with technology, risk, product, marketing, sales, account management, and the PMO to drive business outcomes. Deep understanding of sales enablement best practices, including training program development, content creation, and coaching methodologies tailored to B2B and B2B2C sales cycles. Strong knowledge of revenue operations principles, with experience aligning sales, marketing, and account management to drive end-to-end revenue growth. Forward-thinking mindset with a vision for innovative sales models, such as account-based marketing (ABM) or technology-driven strategies, to anticipate market evolution in the home improvement financing sector. Exceptional leadership and communication skills, with the ability to influence cross-functional stakeholders and present strategic insights to C-suite executives. Analytical expertise in using data visualization tools (e.g., Microsoft Power BI) and CRM platforms to drive decision-making and measure enablement impact. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for documentation, presentations, and process management. Experience with additional sales enablement tools (e.g., LinkedIn Sales Navigator, Highspot, Gong) and AI platforms (e.g., Gong, Clari, Outreach) is a plus. Ability to thrive in a fast-paced, dynamic environment, with a focus on scalability and operational excellence. Remote with occasional travel as needed, predominately to Des Moines, IA.
    $119k-184k yearly est. 2d ago
  • VP of Operations

    Baker Electric 3.7company rating

    Operations manager job in Des Moines, IA

    About Us We are a full-service electrical contractor offering commercial, industrial, residential, voice/data cabling, traffic signalization, and underground installations. We have extensive experience in both commercial and industrial electrical contracting, as well as installation and support for residential homes and buildings. Job Summary Job Title: VP of Operations Reports to: President Location: Des Moines, IA FLSA Status: Full-Time / Exempt Since 1946 Baker Electric has served the electrical needs of Des Moines and Central Iowa. We perform all types of electrical work including commercial, industrial, residential, voice/data cabling, traffic signalization and underground installations. We continue to strive towards excellence by employing individuals with the intelligence, talent, and skills required to contribute to our growth and success and by focusing on employees' individual performance and unification with the team! All successful employees are focused on customer satisfaction and dedicated to meeting our vision of an inclusive and unified workforce. Position Description. The VP of Operations is a key player in the leadership of Baker Electric, Inc., a subsidiary of publicly traded EMCOR Group, Inc., and is located in Des Moines, IA. The position is responsible for overseeing and managing operations within assigned divisions of the company, by providing oversight, direction and support to the division managers and their teams, for ensuring all are informed about business activities, performance, opportunities and recommended courses of action, and for advising the President, or other executives, of any issues that relate and impact the operations of the company. The VP of Operations is part of the Executive team responsible for the development, design, operation, and improvement of the systems that create and deliver Baker systems and services and for leading appropriate change initiatives, as needed. The VP of Operations communicates and stresses Baker Electric Values and Safety culture through all operations and systems so that it infiltrates business leaders and employee's actions. Essential Duties & Responsibilities Partner with the President and other leaders to build an organizational culture that mirrors and reflects the mission and values of the company. Lead assigned divisions and team to evaluate and take actions that are consistent with the overall company strategy, setting performance goals that are tailored to each Division, to challenge basic assumptions underlying each division's operations and set operational goals, that are aggressive, yet obtainable, and tied to long-term goals of the company. Identify opportunities and areas for improvement within each area of responsibility and improve the operational systems, processes and policies in support of organizational missions by building a culture that demands increased efficiencies and customer satisfaction. Lead Division Managers and their Project Managers through monthly project status/project reviews (WIP), assisting in the preparation and analysis efforts, to identify and understand any areas of concern or interest. Assist in the development of key performance indicators for benchmarking, analyzing and planning. Monitor divisions, departments and personnel performance against expectations and goals to ensure progress is being made, and if necessary, develop remediation plans to bridge any gaps. Develop and drive operation and divisional meetings to promote open, honest and collaborative communication practices, including setting goals and expectation for the meetings, as well as planning and assisting in the meeting content. Actively partner with executive team to orchestrate and promote overall community involvement throughout the company, at all levels, that align with the goals and values of Baker Electric, Inc. Actively work with different groups (i.e., Business Development, Recruiting, etc.) to monitor activities and evaluate additional opportunities. Engage in continuous efforts to optimize customer satisfaction/loyalty through improved operations and efficiencies, employee training and engagement, technological or business opportunities, etc. Monitor division and department performance against goals to ensure progress is being made. Establish development or disciplinary actions, as needed, if there are gaps in goals found. Partner with President and CFO on budget planning process, including, but not limited to, reviewing cost to complete, projections, and job performance. Comply with all Company operating policies, procedures, and safety programs as established. Perform additional assignments as required by the needs of the company or as directed by executives. Qualifications QUALIFICATIONS. To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Education and Experience (Knowledge) Minimum 6-10 years' progressive experience in project management or operations, sales or marketing in the Construction Industry or with an Electrical Contractor Undergraduate degree, preferably in Business, Finance, Engineering or similar Degree Knowledge of the construction industry and contract documentation Working knowledge of federal, state, and city regulations and guidelines Required Attributes and Competencies (Skills) Proficient with Microsoft Office applications, including Outlook and Excel formulas and formatting Familiarity with Windows based operating systems and web based applications, include ERP systems or other construction/financial software packages Familiarity with AutoCAD, and other electrical, technical, or construction programs Must demonstrate integrity, honesty, professionalism and commitment to company values Must have ability to build positive working relationships with multiple levels of employees, management, suppliers, and customers Must have excellent organizational, communication, strategic, technical, analytical, problem solving, and multi-tasking skills Must demonstrate ability to effectively organize and manage multiple projects and to meet frequent deadlines Must have high standards of quality with attention to detail Must possess excellent written and verbal communications skills, effectively in the English language Physical Demands Physical Requirements (Ability) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate effectively with others. The employee will frequently use office tools and equipment, such as computers, printers, etc., and navigation of different software programs. The position requires mobility within the office, and occasionally throughout field locations and project sites, and the ability to commute to alternate job site locations. Work Environment Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should expect to sit for long periods in front of a computer and also travel to field locations as needed. While visiting field locations, the employee may be required to be outdoors, exposed to outside weather conditions, extended exposure to sunlight, moisture, cold and heat. The noise level in the work environment is usually moderate to loud. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. Geographic Disclosure Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled. #baker #LI-Onsite #LI-KG1
    $161k-221k yearly est. Auto-Apply 37d ago
  • Zone Manager Parts & Service

    General Motors 4.6company rating

    Operations manager job in Des Moines, IA

    **Remote:** This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency. The territory covers the Des Moines, Iowa market. The selected candidate **must live in territory** or relocate to Des Moines, Iowa or surrounding area. Relocation may be provided. **The Role** Lead and develop a team that will be supporting GM's dealer network in growing Parts Revenue, Customer Pay Repair orders, customer retention, tools and equipment, technician training, and warranty administration! **What You'll Do (Responsibilities)** + Role model GM's core beliefs and sets norms for behaviors necessary to maintain a productive team without inhibiting individuality and personal diversity + Create a customer centric culture of empowerment, results focused mindset and drive change management + Extreme ownership of Zone Revenue, Retention & Customer Experience + Lead and manage the Zone team to execute activities and achieve performance goals + Stay knowledgeable of changes within General Motors and the automotive industry to adapt quickly. Evaluate processes, systems, and tools to make adjustments + Responsible for driving revenue growth and achieving KPIs + Responsible for analyzing dealer's marketing and merchandising plans and provide effective recommendations to drive service lane traffic + Responsible for ensuring Business Plan execution and implement effective countermeasures to mitigate headwinds and drive innovation + KPIs: SRT sales objective, CP RO, NPS, Retention, STS Training, Field Action, EV Training & Compliance **Skills/Qualifications:** + Bachelors Degree or equivalent experience + 7 years of relevant experience + 3-5+ years of experience leading, guiding and improving dealership fixed operations + 3-5 + years of Leading, Coaching and Developing People + Proficient automotive technical knowledge and business acumen including service operations, warranty administration and customer experience + Advanced knowledge of Dealership Service & Parts Operations: + Automotive Parts and Service Systems + Dealer Operating Report & Fixed Analysis Tools + Dealership profit department's structure and interconnectivity + Consultative Selling Skills + Effective oral and written persuasive and informative communication skills + Effective in analytical and critical thinking skills **What Can Give You a Competitive Edge (Preferred Qualifications)** + Effectively Inspires & Motivates Others to Achieve High Performance + Successfully builds and maintains strong internal/external relationships + Successfully Drives for Results & Drives Change Management + Effectively demonstrates Informative and Persuasive communication skills **Competencies:** + Effectively Inspires & Motivates Others to Achieve High Performance + Successfully builds and maintains strong internal/external relationships + Successfully Drives for Results & Drives Change Management + Effectively demonstrates Informative and Persuasive communication skills + Effectively works autonomously with strong Time Management & Prioritization Skills + Effective With Timely Problem Solving + Consistently Demonstrates Innovation and Creativity + Consistently Demonstrates Initiative & Adaptability + Strong Customer Orientation \#LI-AP1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). The selected candidate will be required to travel at least 50% or more on a frequent basis. This job may be eligible for relocation benefits. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $64k-81k yearly est. 10d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in Des Moines, IA

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $70k-113k yearly est. 36d ago
  • Director of Operations

    Mrinetwork Jobs 4.5company rating

    Operations manager job in Des Moines, IA

    Job Description Director of Operations - Multi-Site Manufacturing Retained Search | Midwest + Southeast | Precision / CNC / Custom Manufacturing A privately held, growth-focused manufacturer is seeking a hands-on, people-first Director of Operations to lead design and production across two U.S. facilities. This is a critical, high-impact role overseeing the full lifecycle of custom, complex manufacturing operations-design, scheduling, purchasing, CNC machining, assembly, sampling, and shipping/receiving. We're looking for a builder. Someone who develops strong teams, drives continuous improvement, and elevates performance across every function they touch. What You'll Lead Set the operational strategy-short-term execution + long-term planning Ensure high-quality, efficient, safe manufacturing operations Manage budgets, staffing levels, materials, and overall productivity Lead and mentor departmental managers; build a culture of accountability Teach and deploy Lean tools at all levels Reduce scrap, improve throughput, and optimize flow Spearhead major projects: plant layouts, capital equipment installations, and process transformations Act as the bridge between leadership, teams, and the manufacturing floor What You Bring A people-centered leadership style that builds trust and performance 10+ years in manufacturing operations; proven results driving improvements 5+ years leading a large segment or full plant operation Strong Lean expertise and enterprise-level process improvement experience Solid technical foundation; CNC knowledge strongly preferred Excellent communicator, problem-solver, and decision-maker Role Details Full-time, multi-site leadership role Travel up to 25% Mix of office + hands-on floor presence Competitive compensation package Ideal Background BA/BS in Industrial, Mechanical, Business, or related technical field Experience in custom or contract manufacturing Comfortable leading both strategic initiatives and day-to-day operations
    $51k-87k yearly est. 4d ago
  • Operations Director- Aviation

    The Weitz Company/Contrack Watts, Inc.

    Operations manager job in Des Moines, IA

    Our Company views employees as our most valuable asset, and the key to our success. We are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves. Community involvement, employee empowerment, and strong relationships make The Weitz Company a great place to work. The Weitz Company is seeking an Operations Director for our Aviation team. Flexibility with weekly business travel is required up to 75% for this position. This candidate will need to have the capabilities to work efficiently from remote offices, projects or client locations to support business objectives. The Director of Operations oversees all business unit construction operations and manages assigned Project Executive(s), Senior Managers and personnel working within the industrial unit. Personnel reporting to the Director of Operations will be located in multiple locations including Weitz offices throughout the U.S., stationed on jobsites and remotely. This position plays a key role in the creation of a business unit strategic growth plan and identifying how to successfully execute the plan while recognizing continuous improvement opportunities. The Director of Operations reports to the Business Unit Leader. What You'll Do Every Day: Ensure all projects are successful in developing a strong safety culture, performing at the expected level of quality and profitability, meeting client needs and tracking on or ahead of schedule Partner closely with business development teams to identify pursuits, provide direction in line with the strategic plan and maintain new and existing business relationships Oversee and provide insight throughout a project (business development initiative to project closeout), to include: preconstruction efforts, buyout process, project schedule, project plan, contract terms and budgets, prime contract terms and obligations, change order/subcontracts/purchase order negotiations and project closeout Collaborate with business unit leadership to identify qualified staff for project(s) and gaps for future growth; manage the recruitment and hiring of talented staff to fill identified gaps Identify training gaps and opportunities for operations staff Ensure project goals are executed and achieved; high morale and commitment is built; and quality programs and initiatives are implemented Collaborate with Business Unit Leader to create and implement annual operating plan and strategic growth plan Accept overall responsibility of risk management and mitigation for business unit construction operations Drive value engineering and identify scope reduction opportunities Lead dispute resolution process among subcontractors, vendors, architects and owners Create and foster working relationships with all personnel involved throughout all phases of the construction process Lead a team by example through motivation, professionalism, providing clear vision and direction, proposing and implementing change and developing/mentoring direct reports Delegate tasks/responsibilities as appropriate for development; recommend disciplinary action when necessary; oversee job assignments; recommend promotions Perform other duties as assigned What We're Looking For: Education: An industry related bachelor's degree is required. An equivalent combination of education and experience will be considered. Experience: A minimum of fifteen (15) years of construction project management experience is required. Proven successful strategic execution, implementation of business unit and/or companywide initiatives, and successful leadership of a team is also required in this role. LEAN principles experience is desirable. OSHA 10 or 30 preferred, or the willingness to obtain upon hire. A strong understanding of LEAN IPD principles including Target Value Delivery is highly desirable. Skills: A qualified candidate will demonstrate firm judgment and communication skills while showing strong leadership, successful strategy execution, business acumen, mentoring and decision-making abilities. This role should also effectively resolve conflicts, network with clients and have a high degree of self-motivation. Technology: Proficiency in basic computer software programs such as Microsoft Word, Powerpoint, Excel, and Outlook. Employee should have solid experience with project management/scheduling software (JDE, Procore, Bluebeam, scheduling software, etc.) What We Offer: Competitive Pay Rewarding Bonus Program Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings Employer-Paid Short- and Long-Term Disability Programs Employer-Paid Life Insurance Generous Paid Time Off Provisions 401K Retirement Savings Plan with Company Match Tuition Reimbursement Fully Paid Parental Leave Voluntary Products Including: Critical Illness Insurance and Accident Insurance Corporate Wellness Program with Wellness Time Off and Rewards Visa sponsorship is not available for this position at this time. The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails. The Company is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment (minorities, females, veterans, individuals with disabilities, sexual orientation, gender identity, or other protected categories in accordance with state and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable. Click here to review our Privacy Notice. #LI-MJ1
    $48k-89k yearly est. 60d+ ago
  • Operations Manager

    Universal Logistics Holdings 4.4company rating

    Operations manager job in Ankeny, IA

    Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! If you are looking to enhance, change, or even start your career in the logistics and supply chain field, we have the position for you! Our Operations Managers play a pivotal role in the overall success of our operations in being the face of the company to our various customers. One would be tasked with warehouse management as well as supervising and leading our general workforce to meet operational goals. Universal Logistics Holdings, Inc. (ULH) is a leading single-source logistics provider that offers a broad scope of services throughout the entire supply chain. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. The ideal candidate should possess the following: · 5+ years supervisory or management experience in a warehousing, distribution or transportation environment · Bachelor's or Associate's degree preferred · Effective oral and written communication skills · Strong computer skills, including knowledge of Microsoft Office · Problem solving and analytical skills, as well as a strong attention to detail · Strong work ethic, ability to multitask · A competitive and career oriented mindset Responsibilities will include but not be limited to: · Management of inventory and material flow per shift · Quality and safety compliance management involving company policies and procedures · Interacting with the customer on a daily basis, and ensuring customer satisfaction · Various reports related to production, quality, safety, timeliness, staffing, maintenance, and discrepancies · Act as a liaison between the company and customers forming and maintaining positive relationships.
    $50k-86k yearly est. Auto-Apply 60d+ ago
  • Port Operations Manager - Diego Garcia

    Amentum

    Operations manager job in Des Moines, IA

    This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations + Managing port personnel, including hiring, training, and performance evaluations **QUALIFICATIONS** + US Citizenship + Secret Security Clearance + Minimum of 72 months Harbor Operations experience. This opportunity is located on the island of Diego Garcia. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
    $52k-87k yearly est. 60d+ ago
  • Operations Manager

    Sparrow Company

    Operations manager job in Des Moines, IA

    Essential Duties and Responsibilities Directs all activities related to operations and production in accordance with the business plan and the strategic goals of the Company and business unit. Collaborates with colleagues to achieve safety and environmental performance objectives. Collaborates with the Plant Manager to set short- and long-term production goals for the site. Directs and manages the overall production plan for the operation. Collaborates with functional/support managers on the determination of materials, space, equipment and personnel needs as well as the development and implementation of processes, procedures, assignment and execution of functional responsibilities, and determination of budget and costs constraints. Communicates the Company's strategic goals and vision for site. Evaluates performance against production goals and adjusts allocations of resources (e.g., personnel, equipment, materials) as needed to optimize quality and amount of equipment, machinery and components produced, market share of customers, quality of services provided, and cost-efficiency of operations. Reviews and analyzes reports of key business performance data, collaborates with management team on operations, and maintains knowledge of current market trends and best practices for region and industry. Engages the team in supervising day-to-day operations. Provides strategic guidance and resources to troubleshoot highly complex issues related to departmental operations and customer service. Leads Opex/Lean improvement projects and acts as the liaison between OpEx personnel and their respective groups. Develops and leads the implementation of operational initiatives in support of Lean Six-Sigma manufacturing (e.g., department utilization improvement, process capability enhancement, customer satisfaction, employee involvement). Suggests changes in working conditions and use of equipment to increase efficiency. Sets and communicates standards, deploys resources, and achieves clear and measurable performance expectations for the operation. Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. Works with subordinate managers and supervisors to maintain a positive, motivated work force. Manages subordinate leaders who supervise Process Coordinators and production associates. Responsible for the overall direction, coordination, and evaluation of the value stream organization. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Who we're looking for: Bachelor's degree in business management, accounting/finance, engineering, or other relevant plus 8 years procurement experience; or equivalent combination of education and experience. CIPS and/or APICS certification preferred. Proven purchasing experience, preferably within a heavy manufacturing environment. Ability to add value, reduce costs and make business improvements Contract management and supplier experience. Project management experience. Strong technical knowledge and understanding of manufacturing processes and components and supply chain management. Computer literate, to include advanced Excel skills Location This position is on site at our wind blade manufacturing site in Newton, Iowa. Relocation assistance is available.
    $52k-87k yearly est. 60d+ ago
  • Operations Manager

    Short Staffed Inc.

    Operations manager job in Des Moines, IA

    Job Description Operations Manager Confidential Midwest Electrical Contractor Full-time | Senior Leadership Role | Industrial & Commercial Construction About the Company A respected, growth-oriented electrical contractor serving industrial and commercial clients across the Midwest is seeking an experienced Operations Manager to lead and stabilize day-to-day operations. The company is known for high standards, professional craftsmanship, and a commitment to integrity, accountability, and consistent performance. Its leadership team is disciplined, hands-on, and deeply invested in building a structured, people-first organization where professionalism is the norm - not the exception. About the Role This position will serve as the President's operational counterpart - the steady hand who turns vision into execution. The ideal candidate will be a grounded, high-integrity leader who thrives on structure, mentors naturally, and brings calm, clarity, and discipline to complex operations. This is not a “learn as you go” role. The right person will walk in ready to lead, coach, and stabilize from day one. Key Responsibilities ● Lead and oversee daily operations, manpower planning, scheduling, and job-cost tracking ● Coach and develop foremen, project managers, and support staff ● Standardize and enforce systems for safety, quality, and efficiency ● Ensure accurate estimating, labor projections, and bid preparation ● Protect project margin through disciplined execution and documentation ● Maintain and strengthen customer relationships through professionalism and reliability ● Translate leadership direction into consistent field execution ● Balance field visibility with office oversight - confident in boots or in meetings Qualifications ● 20-30 years of experience in commercial/industrial electrical construction ● Background as Project Manager, Estimator, Division Manager, or Operations Director ● Comprehensive understanding of the National Electrical Code (NEC) and its field application ● Deep technical knowledge - able to read and redline prints, conduit, tray, MCCs, grounding, and controls ● Estimating competence - understands labor units, takeoffs, and pricing discipline ● Financially literate - connects P&L, job costing, and scheduling to field results ● Excellent communicator - clear, timely, and composed under pressure ● High emotional intelligence - earns respect through steadiness, not force ● Proven record of building and enforcing operational systems that last What You'll Bring ● A stabilizing presence - calm, fair, and consistent under stress ● A coach's mindset - develops people while maintaining accountability ● Professional maturity - operates with discretion, loyalty, and trustworthiness ● Alignment with values of integrity, professionalism, dedication and persistence For more information contact Tami Manker - email The employer is proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
    $52k-87k yearly est. 20d ago
  • Director of Operations

    Aparium Hotel Group 3.9company rating

    Operations manager job in Des Moines, IA

    Director of Hotel Operations Restaurant + Hotel is Exempt WHO YOU ARE You are a hospitality leader whose story starts in food and beverage-someone who learned early on that the heartbeat of a great hotel often begins in its kitchen and carries through every guest experience. You know how a well-timed greeting can feel like good service, but how a perfectly executed plate can feel like love. You understand that dining, design, and detail are all part of the same conversation-and that every sensory touchpoint matters. You've built your career from the ground up, mastering both the art of service and the discipline of operations. You can walk the restaurant floor and feel its rhythm, collaborate with an Executive Chef on a menu that tells a story, then turn around and lead a meeting on labor targets, guest satisfaction, or preventive maintenance. You know how to balance creativity with consistency, intuition with analytics, and hospitality with profitability. Your leadership style is grounded in humility and presence. You work shoulder to shoulder with your team-mentoring, coaching, and sometimes running food or greeting guests yourself-because you believe the best leaders lead from within, not above. You're equally at home in the dining room, the front desk, or a back-of-house hallway, because to you, every corner of the hotel contributes to the guest experience. You're drawn to spaces that blur the line between neighborhood gathering place and refined destination-places that feel both local and elevated, where hospitality is heartfelt and every detail feels intentional. For you, success is not just measured in revenue or check averages-it's in the feeling guests take with them when they leave, and the pride your team feels in creating it. At Surety Hotel, you'll bring that same blend of heart, precision, and operational grit to every department-from guest services and housekeeping to engineering and food & beverage. You'll be the connective thread between vision and execution, ensuring that every moment, every plate, and every stay reflects the unapologetic spirit of Des Moines and the thoughtful craftsmanship that defines Aparium. THE ROLE The Director of Operations is the operational heartbeat of Surety Hotel, partnering closely with the General Manager to oversee the rhythm, performance, and soul of the property. This role ensures every department-from guest services and housekeeping to engineering and food & beverage-operates in sync, creating experiences that are seamless, intentional, and unmistakably Des Moines. Rooted in a strong food and beverage background, this leader brings an innate understanding of how a great meal, a genuine conversation, or a perfectly timed gesture can define a guest's stay. You'll collaborate closely with the Executive Chef to elevate culinary and service excellence across the hotel's restaurant, bar, and event spaces, ensuring that what happens at the table complements what happens throughout the guest journey. This is a role for someone who thrives equally on the floor and in the boardroom-someone who can interpret a P&L in the morning, jump behind the host stand or service line in the afternoon, and inspire their team at lineup that evening. You'll provide both strategic direction and hands-on support to department heads in F&B, Front Office, Housekeeping, Engineering, and Events, aligning performance with Aparium's values of authenticity, craft, and connection. At Aparium, leaders work side by side with their teams-coaching, supporting, and holding one another accountable to high standards and shared success. You'll cultivate trust and collaboration across departments, building a culture where creativity and ownership thrive, and where every associate feels part of something meaningful. You'll also serve as a key member of the Executive Committee, working closely with the General Manager and Aparium's home office team to drive operational strategy, financial performance, and long-term growth. Above all, you'll protect and elevate the guest experience-ensuring every stay, every plate, and every interaction reflects the hotel's purpose, the city's spirit, and the Aparium way of thoughtful, unscripted hospitality. HOW YOU WILL LEAD You lead from the floor, not the corner office. You're the kind of leader who grabs an apron when service gets busy, joins a property walk with your engineering lead, and never misses a chance to thank a housekeeper by name. You understand that real hospitality starts with presence-and you show up for your team in ways that matter. You listen first and act with intention. You build trust through transparency, setting clear expectations while giving your team the freedom to make decisions that delight guests. You see feedback as a form of care, and you deliver it with the same thoughtfulness you expect your team to extend to guests. You believe collaboration is the secret ingredient to great operations. You work shoulder to shoulder with the Executive Chef, ensuring that what's plated in the restaurant aligns with what's promised in the guestroom: a consistent, soulful expression of the brand. You empower your department heads to lead with confidence, aligning their efforts around shared goals that drive both experience and profitability. You stay grounded in the details but never lose sight of the big picture. You know the data, you read the numbers, and you connect them to the human side of the business-recognizing that strong financial results are the byproduct of inspired teams and genuine guest connections. You bring out the best in people. Through mentorship, honest communication, and everyday example, you shape a culture that's inclusive, curious, and full of heart. You set a tone that's calm under pressure, gracious in challenge, and proud of what's created together. At Surety Hotel, you'll lead with the confidence of experience and the humility of service-championing a workplace that feels like family, a hotel that feels like home, and a team that lives the Aparium belief that the best hospitality is personal, purposeful, and deeply human. WHAT YOU WILL DO * Oversee the daily rhythm of Surety Hotel, ensuring every department-from guest services and housekeeping to engineering and food & beverage-operates with precision, pride, and purpose. * Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance. * Lead and mentor department heads across Food & Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity. * Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Surety's unique sense of place. * Champion excellence in service by being a visible presence across the property-joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed. * Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture. * Collaborate with the Sales & Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality. * Partner with People + Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality. * Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space-from guestroom to restaurant to rooftop-reflects the attention and integrity of the brand. * Monitor key performance indicators (KPIs) such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results. * Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission. * Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio. * Protect and evolve the guest experience-championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium. WHAT YOU WILL NEED * A foundation built in food & beverage operations, with a deep understanding of how culinary and service experiences shape a guest's connection to place. * Proven success leading multi-outlet operations in hotels or independent restaurants, with at least five (5) years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality. * A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning, then walking the dining room or greeting guests in the evening. * Strong financial acumen, with experience managing budgets, P&Ls, and cost controls while keeping people and experience at the center of every decision. * Exceptional interpersonal and communication skills; you inspire trust, invite collaboration, and know how to lead with both empathy and accountability. * A track record of developing teams through mentorship, recognition, and honest feedback-helping people grow into their full potential. * A genuine appreciation for Des Moines-its culture, creativity, and resilience-and a passion for creating experiences that honor its spirit. * Comfort with the dynamic nature of hospitality: weekends, holidays, and the occasional long day that comes with leading a property that's always alive. * A humble confidence and curiosity that drives you to keep learning, keep improving, and keep showing up for your team and your guests. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.
    $46k-67k yearly est. 18d ago
  • District Manager - Iowa

    Tupeloms

    Operations manager job in Des Moines, IA

    Great Opportunity - District Manager, Iowa As a District Manager, you'll oversee multiple Jiffy Lube service centers, ensuring operational excellence, team development, and outstanding customer service. You'll be responsible for driving performance, managing budgets, and fostering a culture of accountability and growth. Key Responsibilities Lead and support Store Managers across your district Monitor KPIs and implement strategies to meet performance goals Ensure compliance with company policies and safety standards Recruit, train, and develop high-performing teams Manage budgets, inventory, and cost controls Drive customer satisfaction and retention Qualifications 3+ years of multi-unit management experience (automotive or retail preferred) Strong leadership and team-building skills Proven ability to analyze data and drive results Excellent communication and problem-solving abilities Valid driver's license and ability to travel within the district What We Offer Competitive salary + performance bonuses Car Allowance Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Ready to Drive Success? Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $61k-103k yearly est. 5h ago
  • Environmental Services / Custodial Operations Manager 3

    Sodexo S A

    Operations manager job in Des Moines, IA

    Role OverviewSodexoMagic is honored to partner with Unity Point Health as together we pursue their Mission to Empower patients to achieve their best health. It is an exciting time to join Sodexo's Leadership team, and if you are energized by improving the lives of the people we serve, then it is a fantastic time to be part of this dynamic partnership. SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin "Magic" Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. For almost 20 years, we have provided top-level food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities and aviation lounges. Sodexo is seeking an Environmental Services / Custodial Operations Manager 3 to support Unity Point at the main location in Des Moines, IA. The ideal candidates will have a strong management background in Custodial management, preferably in Hospital or Healthcare operations. he best qualified candidate is a EVS professional who enjoys working alongside other healthcare leaders and the community to provide best practice in environmental services that will deliver excellent patient care to those we serve. The Enviromental Services Operations Manager 3 provides leadership for both their management and hourly teams to drive best practice by using the Sodexo systems and tools to ensure all areas of the hospital are clean. This position works closely with Hospital leadership, the community, and the other hospital departments to create strategic plans for the EVS departments that align with Mission, Vision and Values of Unity Point Health. This individual is responsible for the execution of hospital cleaning programs to include all areas of the hospital. The position will use Sodexo tools and processes and integrate them with patient experience program at Unity Point to create an environment that drives patient satisfaction and meets the regulatory requirements for maintaining a clean and safe facility. As a team Sodexo leaders will work with the staff of Unity Point to drive staff and patient engagement, while working with leadership both inside the department and within the hospital. What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/orsupport a diverse and inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringexperience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;strong leadership skills and can drive program compliance and reach project target dates of completion;ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;experience effectively managing projects within agreed upon timelines;a results and safety-driven mindset;in-depth knowledge of housekeeping systems and procedures;experience with vendor and contract management, as well as union and contract negotiations;experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services
    $32k-54k yearly est. 6d ago
  • Restaurant District Manager - Fast Casual - Des Moines, IA

    HHB Restaurant Recruiting

    Operations manager job in Carlisle, IA

    Job Description Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full-service restaurant management position in Des Moines, IA As a Restaurant District Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits Health Benefits Industry Standard Work Week (50-55 hour target) Attainable Bonus Program $85K - $95K Salary Equal Opportunity Employer Key Responsibilities: Practice safety as priority #1 for your restaurant team and customers Maintain a high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees to build a cohesive team Promote, demonstrate, and lead a memorable customer restaurant experience You will: Have a minimum of 2 years in Restaurant Management Show success in previous positions Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time Be able to thrive in a quick-paced environment Demonstrate outstanding leadership, communication, and training Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!
    $85k-95k yearly 15d ago
  • Commercial Loan Operations Manager

    Visionbankok

    Operations manager job in Grimes, IA

    Responsible for the operational performance of the loan processing department. Allocates operations resources to the work tasks. Supervises and provides day to day coordination of the company's lending operations activities in accordance with established systems and procedures. Ensures that the department is adequately staffed and that personnel are trained. Reviews and recommends new methods and procedures to make daily operations in the area more efficient. Plans and schedules the activities within the loan processing area and coordinates them with other operations areas as required. Essential Duties and Responsibilities include the following. Other duties may be assigned. Loan Assistant: Reviews loan worksheets and orders reports necessary to process loans, including but not limited to credit reports, title and lien searches, appraisals, surveys and title insurance commitments. Prepares loan documentation and paperwork for loans in accordance with bank policy/procedures. Makes necessary filing, recording and acknowledgments to perfect liens. Enters new loans into the bank database and disburse loan. Sets up and maintain customer loan files. Processes paid loan files including terminating or releasing loan collateral. Tracks customer and collateral information and follow-up on exception items as needed. Requests and obtain evidence of appropriate insurance coverage for each loan according to established procedure/policy. Maintains and service existing loans. Reviews loan documentation, new loans entered and the maintenance of existing loans for accuracy and completeness. Prepares loan tickets, including loan advances and payments, as required for processing loans and perfecting collateral. Processes credit inquiries. Provides back up support for other loan assistants Provides customer service to internal and external customers in a professional, timely and courteous manner. Adhere to State and Federal Banking regulations. Management: Supervises, directs, assists, and assigns work to department personnel. Maintains an up-to-date working knowledge of all regulations and bank programs, policies, and procedures regarding the lending function, as well as general understanding of other services offered by the bank. Performs the more complicated department functions; may include specialized and/or complex assignments; simultaneously handles multiple tasks Orders appraisals. Prioritizes workload for self and department to meet stringent deadlines. Assures that all documentation necessary to produce new loans is completed in accordance with the bank's policies and procedures. Resolves loan documentation discrepancies and differences with lending officers. Completes deficiencies as appropriate. Oversees the check back process. Includes when loans are booked, documentation that is indexed in Director, and advances. Establishes effective communication with subordinates; and completes timely and effective performance and salary reviews of subordinates. Motivates, communicates, and instructs subordinates in their responsibilities, limits of authority, and lines of communication. Serves as conduit to provide information and training materials to the loan department concerning new and/or revised compliance regulations. Communicates ag/commercial regulatory information to all affected personnel via memoranda, E-mail, etc. Revises current loan documents or drafts new loan documents as required by current law, amendments to law, new law, or product changes. Prepares and/or assists in the preparation of various required lending reports. Handles problems and coordinates special projects, maintains a working knowledge of the loan documentation preparation software. Performs administrative functions involving this software and other needs that arise. Prepares and updates loan documentation preparation manuals and procedures as necessary. Verifies that all credit reports, appraisals, and property searches have been ordered and received. Helps departmental personnel resolve issues and exceptions which disrupt normal departmental work flow. Analyzes processing unit operations and recommends improvements which better enables sales and service efforts. Assists in developing any special lending programs; then monitor for compliance. Assists with Year End Reporting for loan department. Requirements Supervisory Responsibilities Manages ag/commercial loan processing department. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED) with a minimum of five (5) years of loan processing or lending experience. Prefer supervisory experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software, Internet and Outlook E-mail. Certificates, Licenses, Registrations Other Skills and Abilities Other Qualifications Must be able to travel to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
    $52k-87k yearly est. 19d ago
  • Operations Service Manager

    Connectify HR

    Operations manager job in Clive, IA

    The Operations Service Manager at Connectify is responsible for overseeing end-to-end service delivery across Payroll, Implementation, and Benefits within the PEO operational model. This leader ensures high-quality client experience, timely and compliant processing, consistent workflows, and alignment between operational teams. The role balances people leadership, process optimization, and cross-functional coordination to support scalable, reliable, and efficient service operations. ESSENTIAL DUTIES AND RESPONSIBILITIES Operational Leadership & Service Delivery \tLead and oversee daily operations for Payroll, Implementation, and Benefits service teams. \tEnsure accurate, timely, and compliant delivery of all PEO services, including payroll processing, tax administration, onboarding/implementation, benefits enrollment, carrier connections, and ongoing client support. \tEstablish and monitor service level expectations (SLAs, accuracy targets, turnaround times). \tDevelop and track performance metrics, reporting trends and improvement opportunities to leadership. \tOwn issue-escalation pathways; support teams in resolving complex client or worksite employee issues. Team Management & Development \tManage a team of team leads, business partners, specialists, and project managers across payroll, payroll tax, benefits, and implementation. \tConduct regular 1:1s, performance reviews, and coaching to build technical depth and service excellence. \tFoster strong collaboration between cross-functional roles. \tDevelop training plans and skill-development pathways to elevate team competency and support career growth. Process Optimization & Quality Assurance \tOwn process documentation and ensure teams follow standardized workflows, controls, and compliance practices. \tIdentify operational gaps and lead improvement initiatives to enhance efficiency, consistency, and scalability. \tPartner with HRIS and systems teams to improve technology utilization within platforms such as PrismHR, MasterTax, and time & attendance systems. \tImplement quality reviews to reduce errors and improve data accuracy and client satisfaction.Cross-Functional Partnership & Client Experience\tCollaborate with Sales, HR and Client Experience, Systems, and Leadership to support seamless client transitions and ongoing service delivery.\tParticipate in key client escalations, service reviews, and renewal discussions. \tProvide operational insight during new product rollouts or system enhancements. \tEnsure the client experience reflects the PEOs service standards for accuracy, communication, and professionalism. Compliance & Risk Management \tEnsure payroll, tax, and benefits processes adhere to federal, state, and local regulations as well as PEO-specific compliance requirements. \tMonitor regulatory updates (ACA, COBRA, ERISA, FLSA, IRS, state unemployment, workers comp, etc.). \tMaintain strong internal controls and audit readiness across all operational areas. \tSupport carrier audits, payroll tax audits, and internal compliance assessments. EDUCATION, TRAINING, AND EXPERIENCE: \tBachelors degree in business or related field \t5+ years of experience in PEO operations or related HR/payroll/benefits leadership role. \tStrong knowledge of PEO service model, including payroll tax administration, benefits administration, onboarding/implementation, and client service delivery workflows. \tExperience with SaaS HR/Payroll systems, preferably PrismHR. \tProven success managing teams in a fast paced, deadline-driven environment. \tStrong understanding of regulatory frameworks impacting PEOs. Preferred \tExperience leading multi-disciplinary operations teams within a PEO. \tFamiliarity with MasterTax, PrismHR Benefits Admin, carrier connectivity, and time & attendance platforms. SKILLS \tExceptional problem-solving skills with the ability to navigate complex issues. \tAbility to develop and improve processes, documentation, and training. \tStrong attention to details, deadlines and process. \tProven success working with all levels of management and team members. \tStrong written and verbal communication skills. \tExcellent presentation skills. \tAbility to identify areas of process improvement and communicate to leader. \tAbility to lead productive meetings and manage on time and on task. \tAbility to effectively communicate with team members and clients as needed. \tStrong organizational skills and managing multiple priorities.
    $31k-54k yearly est. 3d ago
  • Zone Manager, Provider Privacy

    Datavant

    Operations manager job in Des Moines, IA

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $33k-45k yearly est. 32d ago

Learn more about operations manager jobs

How much does an operations manager earn in Des Moines, IA?

The average operations manager in Des Moines, IA earns between $42,000 and $110,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Des Moines, IA

$68,000

What are the biggest employers of Operations Managers in Des Moines, IA?

The biggest employers of Operations Managers in Des Moines, IA are:
  1. The Baker Group
  2. Bowlero
  3. Black & Veatch
  4. Walgreens
  5. Flynn
  6. Short Staffed Inc.
  7. Sparrow Company
  8. Universal Logistics Holdings
  9. Airgas
  10. Oldcastle Infrastructure
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