Operations Manager DC
Operations manager job in Washington, DC
We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality.
Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables.
Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind.
Who we are & Where we're going (with your help)
Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow.
Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change.
To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand!
Responsibilities:
Maintenance and Repair
Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects
Track and report updates internally and externally to clients
Conduct on-site property inspections a few times per year
Problem solve maintenance issues and meet vendors on-site at the properties
Own SOPs for certain maintenance processes and innovate on them to create a better client experience
Property Enhancement
Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done
Establish a project plan for large projects/capital improvements
Manage to project plan to ensure milestone deadlines are met and completed within budget
Condo Association Administration and Financial Management
Manage and onboard a portfolio of clients
Maintain meticulous records for each property in the portfolio
Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials
Prepare budgets for several real estate properties and present them to the board of directors
Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs
Ability to review, interpret and ensure compliance with condominium association documentation
Vendor Management
Liaise directly with vendor technicians
Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships
Facilitate competitive bidding for contracts as required by Association contracts
Required Skills & Experience:
5-10 years of relevant work experience
High School Diploma, GED or equivalent (College degree preferred)
Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist)
The ability to work in DC
The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team
Top notch communication skills - both written and verbal
A track record of proven excellence in providing customer service
Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required
Spanish skills are a plus but not required
Proficient skills in Excel, PowerPoint, and Google Workspace Products
Able to work independently, anticipate problems, and implement effective solutions
Necessary Traits
You have a passion for problem solving maintenance problems and providing excellence in customer service
You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients
You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs
You are committed to following established Standard Operating Procedures and delivering high quality work
You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes.
You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed
You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment
You are rock solid reliable
You consistently offer solutions and look for additional ways to support your team
You treat the business as if you owned it
You like building community, in particular in DC neighborhoods, and meeting new people
You have superb attention to detail and don't need reminders to complete assignments
What We Offer:
Healthcare benefits
Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success
Opportunities to grow in your career within the company without the need to manage owner/tenant relations
Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home
Extensive experience with the latest tech and software solutions in property management
Modern office space in the vibrant Dupont Circle neighborhood
Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
Advocacy Manager, Regional Clean Economies /Senior Advocacy Manager, Regional Clean Economies
Operations manager job in Washington, DC
Full-time Description
About the Center for Climate and Energy Solutions (C2ES): Our mission is to secure a safe and stable climate by accelerating the transition to a thriving, just, and resilient low-carbon economy. We are widely recognized as an influential voice on climate issues, a trusted convener, and a credible source of expertise and analysis. We work closely with international climate negotiators; federal, state, and local policymakers; executives of Fortune 500 businesses; and a wide range of other stakeholders to advance strong policy and action to reduce greenhouse gas emissions, promote clean energy, and strengthen resilience to climate impacts. C2ES is an independent, nonpartisan, nonprofit organization.
About the Regional Clean Economies Initiative: C2ES's Regional Clean Economies Initiative elevates the perspectives of community stakeholders to inform state and federal policy needs and identify concrete next steps to bring home the economic opportunity of investing in the low-carbon transition. Through interactive group discussions, educational programming, and informative sessions-supplemented with research and analysis-this program brings together leaders of business, government, and communities to explore these opportunities and develop collaborative policy solutions. Currently, this initiative is focused on the critical battery materials supply chain in the Southeast United States, working across Alabama, Georgia, North Carolina, South Carolina, and Tennessee.
Our organizational values: We are ambitious and practical, advancing effective solutions that push the boundaries of the achievable. We are open-minded and inclusive, seeking out and considering a wide range of voices, views, and approaches. We are people-focused, dedicated to improving human well-being and recognizing that respect and empathy are central to success. We are one team, working collaboratively, communicating openly, making ourselves accessible to each other, and treating one another with kindness and respect.
Requirements
The Advocacy Manager/Senior Advocacy Manager will play an important role in supporting the Regional Clean Economies initiative's engagement with state and federal policymakers to accelerate the development and deployment of clean energy technologies while uplifting economic prosperity for communities. This position requires direct experience in state policy engagement, the ability to establish and maintain a network of relationships with state and federal policymakers on both sides of the aisle and demonstrated ability to work in a team environment. The ideal candidate will have experience working collaboratively with partners from the U.S. government, environmental, business and consumer organizations, industry, and academia. This position will report to the Director of Advocacy.
Major Responsibilities:
Note:
Relative
an Advocacy Manager, a
Senior Advocacy Manager would be expected to contribute at a higher level across all major
responsibilities,
and
would have additional responsibilities
identified
below.
Develop and maintain a sophisticated internal understanding of the state-level political landscape within our focus region, including executive branches and state legislatures;
Working with the Director of Advocacy and the Regional Clean Economies initiative, develop a strategy for educating and engaging state policymakers on issues relevant to our focus topics;
Stay current on state developments relevant to the Regional Clean Economies initiative, i.e., track and maintain a calendar of key legislative session dates for all states within the target region, identify key legislators for engagement, and inform strategy development with the Director of Advocacy and Regional Clean Economies initiative;
Establish and maintain a network of relationships with key state legislative offices, governors' offices, and state agencies in the focus region for the Regional Clean Economies initiative;
Build and maintain relationships with relevant advocacy groups, with a focus on state and local efforts in the target region around our focus issue;
Coordinate federal policy advocacy relevant to the Regional Clean Economies initiative, i.e., building and maintaining relationships with federal congressional offices in the target regions and supporting planning and logistics for federal fly-ins with regional stakeholders;
In coordination with the Director of Advocacy, support C2ES's federal advocacy on the policy topics and regions where there is overlap;
Keep a record of time spent on lobbying activities in a timely and routine basis for LDA and IRS reports;
Contribute to a positive organizational culture, including by participating in regular events such as all-staff meetings and meetings of the Justice, Equity, Diversity, and Inclusion (JEDI) Council, and by seeking to model the organization's values.
Additional Responsibilities for the Senior Manager Include:
Leverage existing relationships with one or more advocacy groups operating in the region to expand ambitious support for the Regional Clean Economies initiative's policy priorities;
Lead the development and implementation of an engagement strategy for state policymakers;
Lead the development and execution of events and fly-ins for key stakeholders to advance federal policy objectives;;
Proactively identify opportunities for coordinated state and federal advocacy on policy topics and regions where there is overlap.
Minimum Qualifications:
Bachelor's degree in environmental sciences, environmental or energy policy, political science, or international affairs;
At least 4-7 years of experience working on climate or energy policy at the state or local level in government, at a nonprofit organization, or with industry;
Established relationships with state legislators or their staff in at least one of the current target states in the Southeast region (AL, GA, NC, SC, TN), and with other energy stakeholders;
Understanding of legislative process;
A willingness to register as a lobbyist;
Excellent organizational skills and attention to detail;
Self-motivated and able to work both independently and with guidance;
Excellent verbal communication and presentation skills;
Commitment to, knowledge of, or experience in advancing issues of diversity, equity, inclusion, and environmental/climate justice;
Flexibility, willingness to pitch in at all levels, and a team player.
Additional Qualifications for the Senior Manager Include:
At least 8 years of experience working on climate or energy policy at the state or local level in government, at a nonprofit organization, or with industry;
Brings an existing network of state and federal policymakers and advocacy groups in one of the target states in the Southeast on relevant issues relating to clean energy, manufacturing, and industrial policy;
Ability to be conversant in key issue areas that support state education and advocacy efforts;
Experience engaging in the legislative process (e.g. experience advancing state legislation and/or engaging in the state rulemaking process).
Desired Qualifications:
Previous experience working directly with state legislators in the Southeast region;
In-depth knowledge of legislative processes, including the budget processes;
In-depth knowledge of regulatory processes and the scope for executive actions;
Experience working directly with large companies, and/or trade associations on climate and energy policy;
Familiarity with the landscape of climate-focused NGOs and an awareness of C2ES's unique value proposition;
Demonstrated ability to prioritize among and efficiently manage multiple assignments and meet critical deadlines.
Status: Full-time, benefits-eligible. Overtime exempt.
Full Time - This position is based in Washington, D.C. (option for remote work from AL, GA, NC, SC, TN)
Starting Salary Range: Starting salary range is $81,000-$101,000 for an Advocacy Manager and $101,000-$126,000 for a Senior Advocacy Manager. Salary will be dependent on experience and qualifications, with the potential to be above the top end of the range in appropriate circumstances
Travel, Time & Location Requirements: C2ES operates a hybrid work environment from our main office in Washington, D.C. For staff located in the Washington, D.C. region, physical presence in the office is expected at least two to three days per week. If the applicant is hired remote, physical presence in the main office is expected at least 5 days per quarter Regular travel (
Washington, DC is the preferred location. Remote candidates will be considered if they reside in one of the states listed in the posting.
To Apply: When submitting your application, please include an updated resume and cover letter
Timeline: We will receive applications until January 9th, 2026, at 11:59 pm ET.
Benefits Offered:
Health Insurance. Health Insurance. C2ES offers 80% of premiums for a specific platinum-level health insurance reference plan, the dollar value of which may be applied to any platinum-level plan offered to us on the DC Health Link marketplace. The remainder of the premiums for the plan chosen by the employee will be deducted pretax from the employee's paycheck.
Dental Insurance. C2ES covers 100% of the dental premiums.
Vision Insurance: Employee covers the total cost of this plan.
Long Term Disability and Short-Term Disability.
DC Paid Family Leave (employes working in the DC office)
Flexible Spending Account (FSA).
Group Life insurance and Voluntary Life insurance.
Leave Time: New employees start accumulating 3 weeks' vacation per year.
Sick time: up to 10 days per year.
Personal Leave: Up to Two personal days per year.
Parental Leave
FMLA Leave
Holidays: C2ES observes 13 holidays during the year. Additionally, the organization closes in the last week of year.
Hybrid and flexible environment.
We will only be effective in developing and advocating for climate solutions if we have a diverse range of voices and perspectives represented within C2ES, in our work, and among our partners. C2ES is committed to creating and growing a culture of diversity, equity, and inclusion within our organization and among the stakeholders we collaborate with and convene. By fostering this culture, we can enhance our work and amplify our impact. We encourage individuals of all races, ethnicities, socioeconomic backgrounds, religions, political viewpoints, genders, sexual identities, and abilities to apply for this position. For more on C2ES's organizational values and commitment to inclusion, visit:
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VP Nursing & In-Patient Operations (RN)
Operations manager job in Washington, DC
About the Job Vice President, Nursing & Inpatient Operations MedStar Georgetown University Hospital - Washington, DC MedStar Georgetown University Hospital invites accomplished and visionary nursing leaders to apply for the role of Vice President, Nursing & Inpatient Operations. This executive leader will play a central role in advancing our mission, shaping the future of nursing practice, and supporting the highest standards of clinical excellence across a world-class academic medical center.
In this key leadership role, you will:
* Provide strategic and operational leadership for the nursing division, supporting the mission, values, and long-term vision of MedStar Georgetown.
* Partner closely with the Senior Vice President & Chief Nursing Officer and collaborate across clinical and hospital leadership teams.
* Drive initiatives to strengthen nursing operations, recruitment and retention, staffing systems, patient flow and throughput, and quality of patient care.
* Support Magnet Designation readiness and sustainment, professional practice standards, and interdisciplinary models of care.
* Lead elements of fiscal planning, performance management, budget oversight, and strategic business planning.
* Serve as a collaborative and visible leader across the organization, representing nursing internally and externally, including community engagement and educational partnerships.
Qualifications
* Bachelor's degree in Nursing required; Master's degree in Nursing or related field required; Doctoral degree preferred.
* Current DC RN license (or eligibility to obtain upon hire).
* 10+ years of progressive nursing leadership in complex health systems and academic medical centers.
* Demonstrated experience with staffing, clinical operations, metrics, project management, and regulatory oversight.
* Strong communication and leadership skills with a proven ability to collaborate, coach, and influence across clinical and administrative stakeholders.
Why MedStar Georgetown University Hospital
At MedStar Georgetown University Hospital, you'll join a nationally recognized academic medical center dedicated to compassionate care, innovation, and clinical excellence. You'll lead nursing in an environment shaped by top-tier physicians, nationally ranked specialties, interdisciplinary models of care, and Magnet principles.
This is an exceptional opportunity for a nursing executive ready to shape the future of nursing practice, drive meaningful transformation, and influence care delivery across a highly respected institution and health system.
If you're a strategic nursing leader passionate about advancing clinical excellence and elevating nursing practice, we encourage you to submit your application.
This position has a hiring range of
USD $229,400.00 - USD $310,400.00 /Yr.
VP Nursing & In-Patient Operations (RN)
Operations manager job in Washington, DC
About the Job Vice President, Nursing & Inpatient Operations MedStar Georgetown University Hospital - Washington, DC MedStar Georgetown University Hospital invites accomplished and visionary nursing leaders to apply for the role of Vice President, Nursing & Inpatient Operations. This executive leader will play a central role in advancing our mission, shaping the future of nursing practice, and supporting the highest standards of clinical excellence across a world-class academic medical center.
In this key leadership role, you will:
* Provide strategic and operational leadership for the nursing division, supporting the mission, values, and long-term vision of MedStar Georgetown.
* Partner closely with the Senior Vice President & Chief Nursing Officer and collaborate across clinical and hospital leadership teams.
* Drive initiatives to strengthen nursing operations, recruitment and retention, staffing systems, patient flow and throughput, and quality of patient care.
* Support Magnet Designation readiness and sustainment, professional practice standards, and interdisciplinary models of care.
* Lead elements of fiscal planning, performance management, budget oversight, and strategic business planning.
* Serve as a collaborative and visible leader across the organization, representing nursing internally and externally, including community engagement and educational partnerships.
Qualifications
* Bachelor's degree in Nursing required; Master's degree in Nursing or related field required; Doctoral degree preferred.
* Current DC RN license (or eligibility to obtain upon hire).
* 10+ years of progressive nursing leadership in complex health systems and academic medical centers.
* Demonstrated experience with staffing, clinical operations, metrics, project management, and regulatory oversight.
* Strong communication and leadership skills with a proven ability to collaborate, coach, and influence across clinical and administrative stakeholders.
Why MedStar Georgetown University Hospital
At MedStar Georgetown University Hospital, you'll join a nationally recognized academic medical center dedicated to compassionate care, innovation, and clinical excellence. You'll lead nursing in an environment shaped by top-tier physicians, nationally ranked specialties, interdisciplinary models of care, and Magnet principles.
This is an exceptional opportunity for a nursing executive ready to shape the future of nursing practice, drive meaningful transformation, and influence care delivery across a highly respected institution and health system.
If you're a strategic nursing leader passionate about advancing clinical excellence and elevating nursing practice, we encourage you to submit your application.
This position has a hiring range of
USD $229,400.00 - USD $310,400.00 /Yr.
Vice President, Nursing & Inpatient Operations
MedStar Georgetown University Hospital - Washington, DC
MedStar Georgetown University Hospital invites accomplished and visionary nursing leaders to apply for the role of Vice President, Nursing & Inpatient Operations. This executive leader will play a central role in advancing our mission, shaping the future of nursing practice, and supporting the highest standards of clinical excellence across a world-class academic medical center.
In this key leadership role, you will:
* Provide strategic and operational leadership for the nursing division, supporting the mission, values, and long-term vision of MedStar Georgetown.
* Partner closely with the Senior Vice President & Chief Nursing Officer and collaborate across clinical and hospital leadership teams.
* Drive initiatives to strengthen nursing operations, recruitment and retention, staffing systems, patient flow and throughput, and quality of patient care.
* Support Magnet Designation readiness and sustainment, professional practice standards, and interdisciplinary models of care.
* Lead elements of fiscal planning, performance management, budget oversight, and strategic business planning.
* Serve as a collaborative and visible leader across the organization, representing nursing internally and externally, including community engagement and educational partnerships.
Qualifications
* Bachelor's degree in Nursing required; Master's degree in Nursing or related field required; Doctoral degree preferred.
* Current DC RN license (or eligibility to obtain upon hire).
* 10+ years of progressive nursing leadership in complex health systems and academic medical centers.
* Demonstrated experience with staffing, clinical operations, metrics, project management, and regulatory oversight.
* Strong communication and leadership skills with a proven ability to collaborate, coach, and influence across clinical and administrative stakeholders.
Why MedStar Georgetown University Hospital
At MedStar Georgetown University Hospital, you'll join a nationally recognized academic medical center dedicated to compassionate care, innovation, and clinical excellence. You'll lead nursing in an environment shaped by top-tier physicians, nationally ranked specialties, interdisciplinary models of care, and Magnet principles.
This is an exceptional opportunity for a nursing executive ready to shape the future of nursing practice, drive meaningful transformation, and influence care delivery across a highly respected institution and health system.
If you're a strategic nursing leader passionate about advancing clinical excellence and elevating nursing practice, we encourage you to submit your application.
Operations Manager
Operations manager job in Washington, DC
Banyan Global Introduction: Banyan Global is a women-owned development consulting firm, founded on the principle that integrating expertise and experience from the development community and private sector will achieve a broad and lasting impact. Our unique team comprises seasoned private sector and international development professionals. Headquartered in Washington, D.C., Banyan Global maintains staff around the world.
Banyan Global is seeking a full-time, Canberra-based, Operations Manager for an anticipated Gender Equality, Disability and Social Inclusion (GEDSI)-focused DFAT project. The Operations Manager will play a pivotal role in supporting the effective delivery and execution of all project deliverables. The role will focus on planning, coordination, and administration across technical, financial, and operational functions, ensuring seamless collaboration between stakeholders. This role requires a deep commitment to ensuring principles of gender quality, disability, and social inclusion are integrated into all aspects of operations. The Operations Manager will support the Team Leader in promoting a culture of respect and team cohesion
We strongly encourage applicants with diverse lived experience from Southeast Asia, Pacific Island countries, and South Asia-including women, First Nations, people having a disability or caring for a person with disability, those identify as LGBTQIA+ - to apply. Your perspectives are vital for understanding and navigating power dynamics and social norms as well as navigating the political economy of gender equality, disability equity and social inclusion, responding to institutional and political realities, tailoring solutions, and recognizing and mitigating risks.
Responsibilities
Provide leadership, coordination and quality assurance of program enabling and support functions including finance, administration, human resources management, IT support, risk management and security
Lead on procurement processes, ensuring alignment with Commonwealth Procurement Rules (CPR), as well as Banyan Global's Standard Operating Procedures (SOPs), ensuring processes deliver value for money and inclusive outcomes.
Work with the Banyan Global team to implement and update the Operational policies and procedures as outlines in the Operations Manual, Program Security Plans, Standard Operating Procedures, Crisis and Emergency Plan, Emergency Response Procedures for all aspects of the program operations.
Ensure all new staff and advisers are thoroughly and regularly briefed on safety and security procedures.
Management of the Program budget in line with the Annual Work Plan (AWP) for the Program.
Ensure program compliance with relevant policies, procedures, laws and regulations including DFAT and Banyan Global. Serve as the primary contact point between corporate services and the Program for operational and compliance matters.
Lead financial functions, including authorization/review of payment approval forms, invoices, reports, and other documents using various software tools
Develop and manage detailed program budgets including accurate forecasting and financial reporting.
Ensure project finance processes and procedures for program budgeting, forecasting, bank account management, reconciliation and invoicing are implemented accurately and effectively.
Ensure financial operations comply with DFAT, Banyan Global, and Government requirements.
Lead and oversight on the procurement and contract management function of the program. Perform project procurements as per the procurement policies and donor regulations including maintaining vendor lists, solicitation of quotations/proposals, and documentation of procurement decisions and contracts, and managing vendor relationships
Conduct due diligence and facilitate any necessary safeguarding checks and/or training required to establish contractual relationships with contractors, sub-contractors and other service providers.
Assist the Team Leader with the management public diplomacy and preparation of communication products, and provide inputs where able, in line with DFAT's expectations and standards.
Qualifications
Bachelor's Degree and 10 years of experience, Master's degree and 8 years of experience, or equivalent combination of education and experience in Business Administration, Management, Finance, or Accounting or related field.
Ten (10) years of progressively responsible experience and expertise in the implementation of large and complex DFAT-funded investments.
Demonstrated experience in operations management, corporate administration, or a similar role.
Strong understanding of workplan development and program coordination, preferably in DFAT/donor-funded development programs.
Proven ability to manage financial, administrative, and logistical functions within complex programs.
A demonstrated track record engaging experts, organizations, and institutions from diverse backgrounds, based in target regions.
Knowledgeable and experienced with DFAT contracting policies and procedures.
Strong leadership skills including demonstrated skills in building, mobilizing, and leading multidisciplinary teams.
Proven ability to work under pressure, and with multiple concurrent demands.
Strong ability to work across technical and operational areas.
Excellent communication and interpersonal skills.
English language skills required. First Nations and/or visual languages encouraged.
How to Apply:
Applicants must submit their application through Banyan Global's career portal by providing a cover letter and CV/resume. Applications will be reviewed on a rolling basis until the final candidate(s) are selected. Banyan Global does not discriminate against employees based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender expression. Please, no phone calls.
Banyan Global does not discriminate against employees based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender expression. Please apply to the position through our website, **********************************
Auto-ApplyCredLens Director, Operations and Strategic Projects
Operations manager job in Washington, DC
Job DescriptionAs the Director, Operations & Strategic Projects at CredLens, you will play a pivotal role in driving operational excellence, applied research, and strategic projects across the organization. This role blends research analysis, project management, and organizational strategy to accelerate the growth and impact of CredLens - a national data trust committed to delivering verified outcomes for non-degree credentials.
You will serve as a connector between research, strategy, and operations, ensuring projects are effectively scoped, executed, and aligned with the organization's mission. The ideal candidate thrives in a startup environment, balances analytical rigor with hands-on execution, and brings exceptional communication and organizational skills to a rapidly evolving team.
CredLens is building a nonprofit national data trust focused on verified outcomes for non-degree credentials. The effort is an initiative launched by the Strada Education Foundation in 2024. CredLens will deliver actionable insights and power ongoing research for industry-based, professional, and workforce credentials.
CredLens is designed to fill the data gap for non-degree credentials. The attainment of these credentials is growing, but there is little to no data tracking their outcomes. CredLens will offer tailored data analytics and visualizations to credential issuers, workforce training providers, philanthropic funding partnerships, and state system partnerships to support the continuous improvement of credential quality and to support informed funding and scaling decisions.
The Director, Operations and Strategic Projects has four core responsibility areas, listed below with the approximate time required.Area 1: Strategic Operations & Project Management (40%)
Lead cross-functional initiatives that align with organizational priorities - including state data collaborations, workforce policy research, and operational improvement projects.
Develop project plans, manage timelines, and ensure accountability across teams.
Build and refine organizational processes and systems to improve efficiency and scalability.
Support internal reporting, dashboards, and KPIs to track progress against strategic goals.
Area 2: Strategic Planning & Special Projects (30%)
Support leadership in developing strategic frameworks, business plans, and growth initiatives.
Coordinate high-priority initiatives and partnerships - including philanthropic funders, state systems, and postsecondary institutions.
Serve as a thought partner to senior leaders on research translation, communications, and stakeholder engagement.
Area 3: Research & Analysis (20%)
Conduct applied research on topics such as workforce Pell, credential quality, and outcomes measurement.
Translate complex data into actionable insights and narratives for internal and external audiences.
Partner with the research and data teams to design and execute studies that inform national credentialing policy and practice.
Produce briefs, memos, and presentations synthesizing findings and policy implications.
Area 4: Collaboration & Communication
Represent CredLens in cross-sector conversations with education, workforce, and data partners.
Draft high-quality materials for funders, partners, and executive communications.
Facilitate collaboration across internal teams and external stakeholders, ensuring consistent messaging and follow-through.
Education & Experience
Education: Bachelor's degree or equivalent progressively responsible experience.
8+ years of experience in operations, or strategy in education, workforce development, or related sectors.
Proven track record managing complex, multi-stakeholder projects from conception to completion.
Strong applied research skills: data interpretation, policy analysis, and translating findings into actionable insights.
Demonstrated ability to thrive in a fast-paced, startup or early-stage environment.
Skills Required
Exceptional verbal and written communication skills.
Analytical, detail-oriented, and intellectually curious.
Strong time management, prioritization, and follow-through.
Skilled in Google Workspace, Excel, data visualization, and project management tools (e.g., Asana, Monday, or Smartsheet).
Comfortable navigating ambiguity and building structure where none exists.
Mission-driven, collaborative, and grounded in values of inclusion, learning, and innovation.
The pay range listed is based on national compensation benchmark data and may vary depending on skills, experience, job-related knowledge, variations in cost of labor, and in some cases, geographic location. The exact job offer will be determined based on several factors such as the candidate's individual skills, qualifications and experience relative to the requirements of the role. The range displayed with the job posting represents the minimum and maximum target for new hire salaries for the position across the U.S.
The company also reviews and considers internal equity (current employee salary) when hiring new employees to the organization. The range is the expected starting base salary for someone hired into this position with room to grow professionally, including increased earning potential beyond the starting pay range. Beyond a new hire's base salary, Strada also offers all full-time employees a comprehensive employee benefit package.
Mission and Values Alignment:Committed to providing equitable pathways to opportunity through PSET, particularly for individuals who have faced significant barriers. Demonstrated alignment with CredLens' guiding values, commitment to building a strong and healthy workplace culture, and working in a collaborative environment.
Strategy and Innovation Leadership:Adept at operationalizing strategy and effectively communicating strategic endeavors within the organization and in external contexts, both verbally and in writing. Particular skill in designing annual plans, monitoring progress, and refining plans as needed. Adaptable with tolerance for ambiguity. Able to problem-solve and navigate varied viewpoints. Capacity to refine efforts based on evidence that change is needed. Ability to lead efforts to visualize and monitor change. Capability to see and support innovative ideas and opportunities across the organization, and to embed innovation within operational plans. Capabilities in taking the perspective of others and adapting an agenda and approach - toward a shared aim - accordingly.
Strategic Problem Solving: Ability to effectively utilize a hypothesis-driven approach to problem solving, with effective quantitative and communication skills. Ability to take on broad-reaching and sometimes ambiguous questions while working collaboratively and cross-functionally with Strada team members across the organization.
Execution and Operations Leadership:Ability to translate innovative, strategic ideas into tangible, actionable steps, as well as to effectively monitor progress and partner with others on identifying improvements during implementation to increase the likelihood of successful execution.
DEI Commitment:Commitment and professional experience advancing diversity, equity, and inclusion within and organization, including incorporating stakeholder perspectives in the design, implementation, and evaluation of strategic efforts.
Relationship Building and Collaborative Capabilities: Demonstrated ability to cultivate, grow, and manage positive, mutually beneficial relationships at all levels of an organization and with partners outside the organization. Strong communication, interpersonal and relationship management skills-including identifying and working through challenges-underscored by strong judgment and emotional intelligence. Proven collaborator, able to work with colleagues at all levels in the organization.
Diversity, equity, and inclusion are central to CredLens' organizational vibrancy, employee experience, and mission. We strongly encourage applicants from people of color/the global majority, immigrant, bilingual, and bicultural individuals; people with disabilities, members of the LGBTQIA2S+ and gender nonconforming communities; and people with other diverse backgrounds and lived experiences. We believe every member on the team enriches our workplace by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver critical insights and solutions.
Manager, Global Security Policy - Logistics and Operations
Operations manager job in Washington, DC
**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Global Security Policy - Logistics and Operations
Overview
The Global Security Policy Team plays a pivotal role in shaping and advancing Mastercard's public policy priorities to protect and promote a secure, resilient global digital economy with governments around the world. A major component of our work is the seamless orchestration of international policy events, roundtables, forums, meetings, consultations, and strategic global gatherings. These engagements bring together public and private stakeholders to drive meaningful outcomes and reinforce our leadership and expertise across the security public policy space, including cybersecurity, resilience, fraud and threat intelligence. The Global Security Policy Team drives impactful stakeholder engagements, and this position ensures the smooth execution of strategic security policy initiatives, advancing our global advocacy objectives.
Location: Washington, DC or the New York Metropolitan Area
Reporting and Role
Reporting directly to the VP of Global Security Policy, the Manager provides specialized leadership in logistics and operations for all global security policy, diplomacy, advocacy, and engagement activities. This fast-paced role demands detail-oriented multitasking and strong organizational skills to successfully execute simultaneous high-profile policy events and executive-level stakeholder meetings, guiding them from conception to completion. Key responsibilities include:
- Leading comprehensive logistics and operations management for the Global Security Policy Team-including executive brief development, event planning, scheduling, travel arrangements, attendee outreach, and content curation.
- Overseeing policy research, internal coordination, vendor relationships, compliance, and on-site execution of policy events, roundtables, forums, and other engagements.
- Engaging closely with internal business units-including Government Affairs & Policy, Security Solutions, Corporate Security, Communications, Strategic Growth, Regulatory Affairs, and other relevant teams-to coordinate on strategic priorities, public-private partnerships, policy advocacy objectives, and other cross-functional projects.
- Maintaining a strategic calendar of global security policy events, monitoring the evolving policy and political landscape as it pertains to these events, and producing regular executive briefings with the VP to synchronize logistics, operations, policy content, and related activities across the organization.
- Supporting the VP in driving regional-global coordination by facilitating communication, harmonizing policy efforts, and enabling effective collaboration between regional teams and global stakeholders through expertly planned forums, meetings, and events.
- Aiding the management of relationships with governments, industry associations, NGOs, and multilateral organizations through expertly coordinated and communicated engagements.
All About You
- Highly organized, with a proven track record in managing multiple priorities, leading workstreams, and driving tasks to completion within clear timelines - supported by strong task management skills and a detail-oriented approach.
- Proactive in creating, maintaining, and executing structured action plans; independently tracking deadlines; and keeping workstreams on schedule by maintaining to-do lists, priorities, and follow-ups.
- Demonstrates agility and resilience in responding to urgent, unexpected developments, ensuring clear communication and seamless event experiences.
- Exceptional written and oral communication skills, with experience drafting executive-level policy briefs, developing event planning documents, providing internal updates, and synthesizing post-engagement analyses that communicate impact and value concisely.
- Expert at relationship management skills; adept at engaging external stakeholders, vendors, and partners in the context of event delivery, and working collaboratively with internal cross-functional teams in a matrixed organization.
- A global team member who can work across multiple time zones and cultures, operating independently and constructively as a collaborative team player. High-energy, self-motivated.
- Strong analytical approach to problem solving, with the ability to develop creative, actionable solutions to complex challenges, adapt to short deadlines, and work productively under pressure in dynamic commercial and policy environments.
- Baseline understanding of international affairs and global security policy topics, including cybersecurity, resilience, fraud, and threat intelligence.
- Strong understanding of how business, technology, and public policy intersect with the operational rigor required for successful senior-level engagement delivery with public and private partners.
- An entrepreneurial spirit and genuine enthusiasm for logistics and operations, security public policy and advocacy, and thrives in fast-paced, cross-functional, international environments.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
**Pay Ranges**
Washington, District of Columbia: $159,000 - $254,000 USD
Vice President of Operations
Operations manager job in Washington, DC
The Brand Guild is looking for a Vice President of Operations to lead and elevate the agency's operational infrastructure during a period of exciting growth. The ideal candidate will have a minimum of 12 years of relevant experience, ideally within a mid-sized agency or professional services environment.
The VP of Operations oversees the functions that keep the agency running efficiently and strategically - including people operations, workflow, financial planning support, office management, and operational systems across our New York and Washington, DC offices. This role is at the center of how we scale our talent, optimize our teams, and ensure we deliver high-caliber work in a sustainable, profitable way.
Reporting to the Co-CEO, this leader must bring a growth mindset, strong operational instincts, a passion for building systems, and an entrepreneurial spirit. The VP of Operations will partner closely with senior leadership across PR, Creative, Marketing, and Events to ensure our teams have the clarity, structure, and support needed to do their best work.
This is a hybrid position based in our Washington, D.C. Office.
Who You Are:
A strategic operator who can see the big picture but isn't afraid to dive into the details to make things work
Calm under pressure with a steady, solutions-first mindset-someone who thrives in fast-paced, client driven environments
A systems thinker who naturally identifies patterns, inefficiencies, and opportunities to build better workflows
An exceptional collaborator who builds trust quickly with cross-functional leads and knows how to bring teams together
Data-driven and financially savvy, able to tie operational decisions to margin impact, forecasting, and agency performance
A clear, empathetic communicator who can align teams around change, set expectations, and hold people accountable without friction.
Comfortable with ambiguity and skilled at bringing clarity and process to growing organizations
A culture builder who values transparency, inclusivity, and continuous improvement-and knows how to scale culture thoughtfully as the agency grows.
Proactive and action-oriented, always anticipating needs, eliminating bottlenecks, and pushing the organization forward
What You'll Do:
Operational Leadership & Cross-Agency Alignment
Create the operational foundation (tools, processes, staffing models, communication rhythms) that supports sustainable growth across offices and departments
Partner with senior leadership to streamline workflows and improve cross-team integration.
Establish scalable systems, rhythms, and operating practices that support the agency's next chapter.
People Operations & Culture
Oversee the HR function, as a proactive, development-focused partner
Strengthen onboarding, performance processes, and internal communication
Champion a people-first inclusive culture grounded in transparency, accountability, and trust
Staffing, Resourcing & Workflow Optimization
Ensure smart staffing models that improve efficiency while ensuring excellent output
Oversee capacity planning, scheduling, and workflow coordination
Implement processes that support better new client kickoffs, cross-team collaboration, resource alignment, and team structures
Financial Operations & Planning
Partner with accounting team on budgeting, forecasting, and profitability
Support pricing, scoping, and revenue planning for sustainable growth
Oversee vendor contracts, office operations, and financial controls
Systems, Tools & Process Improvement
Evaluate and enhance the agency's operational tools and documentation practices
Introduce clear, scalable processes as needed
Lead operational planning cycles, including monthly reviews and quarterly planning
Leadership, Strategy & Agency Growth
Serve as a strategic partner to the Co-CEOs, providing insight, foresight, and a calm, clear operational voice
Help operationalize the agency's growth strategy, including hiring, service expansion, and New York leadership
Support new business operations and ensure smooth onboarding for new clients
Bring high energy, problem-solving instincts, and a commitment to building the next chapter of The Brand Guild
What You Bring:
12 years of experience managing operations for a mid-sized agency or comparable organization
A deep understanding of the day-to-day realities of client service, resourcing, project workflows, and cross-department collaboration.
Strong initiative with the ability to self-manage, prioritize, and drive long-term planning
Outstanding communication skills and ability to work cross-functionally
Demonstrated ability to think strategically, manage complexity, and implement systems
Expertise with financial documents, forecasting principles, and margin management
A passion for growth, innovation, and scaling teams in a fast-paced environment
Why You'll Love Working Here
Our employee-centric company culture.
We're a passionate, hardworking, supportive, and empathetic team who takes every opportunity we can to recognize and reward great work. Our commitment to our employees is reflected in everything we do-from our interest-based Slack channels and team engagement events to our focus on work/life boundaries and building a diverse and inclusive environment.
Our focus on employee growth.
At The Brand Guild, every team member deserves a clear path to growth. We offer an annual professional development stipend and access to training and educational opportunities.
Our benefits.
We offer fully paid medical, dental, and vision insurance; flexible spending accounts (FSA); commuter benefits; disability insurance; life insurance; and a 401(k) with company match.
Our focus on rest & renewal.
We offer a comprehensive PTO package (including vacation, sick leave, mental health days, religious observance, bereavement, miscarriage leave, jury duty, volunteering and Summer Fridays) as well as generous paid family leave.
Our flexible work model.
We operate in a hybrid model (3 days/week in office) that gives our teams flexibility to work where they are most effective.
Our amazing roster of clients.
We partner with purpose-driven brands who have a clear mission, and we share their passion for the work.
Operational Sustainability Regulatory and Management Reporting, Vice President
Operations manager job in Washington, DC
Join our team to lead sustainability efforts and oversee regulatory reporting.
As an Operational Sustainability Regulatory and Management Reporting Vice President within the Operational Sustainability Finance and Business Management Team, you will ensure accurate and timely reporting of operational sustainability-related data and performance metrics.
You will guide the development of our reporting strategy and ensure compliance with relevant frameworks and regulations. You will collaborate with ESG regulatory reporting teams across the Firm and partner with CAO stakeholders to enhance executive management reporting.
Job responsibilities:
Ensure accurate and timely reporting of operational sustainability-related data and performance metrics, guiding the development of a reporting strategy and compliance with relevant frameworks and regulations
Assess and implement sustainability reporting frameworks and methodologies to ensure compliance with applicable regulations, standards, and guidelines such as GRI, TCFD, EU CSRD, IFRS S1 & S2, and industry / jurisdictional reporting requirements
Provide subject matter expertise and technical interpretation on regulatory reporting issues, documenting interpretations of frameworks and disclosure design recommendations and decisions
Conduct peer analysis to include in disclosure design recommendations
Keep up-to-date with emerging sustainability reporting trends, regulations, and reporting frameworks to continuously improve and evolve sustainability data, reporting, and disclosure practices
Collaborate with ESG regulatory reporting teams across the Firm to implement new rules or regulation changes
Participate in policy implementation initiatives and coordinate updates to CAO stakeholders
Partner with policy advocacy teams across the Firm to provide feedback on evolving regulations
Enhance and maintain regulatory and internal reporting inventory and guidelines
Manage reporting related controls to ensure adequate oversight and control over operational sustainability data and reporting
Partner with CAO stakeholders to enhance operational sustainability executive management reporting and oversee quarterly production
Required qualifications ,skills and capabilities:
Bachelor's degree in Accounting, Sustainability, Finance, or a related field
6+ years of related professional experience
Strong knowledge of and experience with sustainability frameworks, reporting standards, and regulatory requirements including, but not limited to: GRI, TCFD, EU CSRD, IFRS S1 & S2 and GHG Protocol
Strong interpretation, analytical, and communication skills, including excellent verbal and written communication and presentation skills
Ability to work collaboratively in teams and interface with senior management, cultivating relationships with a diverse range of internal and external partners
Strong project management and organizational skills, with attention to detail and the ability to understand and analyze complex reporting rules and instructions
Excellent judgment and decision-making skills, with the ability to excel in a high-performance, professional environment while managing multiple projects under tight deadlines
Strong initiative, entrepreneurial spirit, and ability to think creatively
Delivers timely and high-quality work consistently over time with a sense of urgency
Experience with establishing and meeting critical deadlines, as well as tracking and driving execution
Preferred Qualifications , skills and capabilities:
Masters degree
Auto-ApplyEvent Operations Manager
Operations manager job in Washington, DC
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
• Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Schedules Event Services staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth.
Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events.
Executing Event Services Operations and Maintaining Inventories
• Attends pre-event meetings as needed to understand group needs.
• Establishes consistent standards for meeting room sets and VIP meeting room sets.
• Conducts function room inspections prior to each function to verify the room is set according to specifications.
• Maintains cleanliness and sanitation standards in all event operation areas.
• Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event.
• Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).
• Coordinates routine maintenance to verify a quality meeting facility.
• Resolves issues and/or suggest alternatives to previous arrangements if necessary.
• Attends and participates in all pertinent meetings.
• Leads shifts and actively participates in the servicing of events.
• Verifies function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.
Verifying and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Encourages employees to provide excellent customer service.
• Verifies employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings.
• Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
• Conducts associate performance appraisals and provides feedback as needed.
• Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns.
• Observes service behaviors of associates and provides feedback to individuals.
• Communicates performance expectations in accordance with job descriptions for each position.
• Verifies property policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Brings issues to the attention of supervisor and/or Human Resources as necessary.
• Verifies associates understand expectations and parameters.
• Delegates tasks to verify room sets are “on time” and meet Event Service Standards.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyRegional Operations Manager
Operations manager job in Washington, DC
Job Description
A premier self-performing company that supports the largest facilities as a single source provider throughout the Northeast, Southeast, and Midwest is looking for a Regional Operations Manager in the Baltimore-Washington, DC area. You'll report directly to the CEO and Leadership Team. This opportunity comes with a defined career path to Regional Director / VP of Operations.
Job Summary:
The Regional Operations Manager is responsible for leading large-scale, self-performing snow removal and year-round exterior services across multiple markets within their region. This is a field-oriented leadership role requiring operational expertise, a strong safety-first mindset, and the ability to manage crews, equipment, and client expectations across a distributed portfolio. You'll ensure execution excellence from storm readiness through post-event reporting, while also overseeing sweeping, power washing, and landscaping services during the off-season.
Full-time - in office / remote hybrid, 95%+ travel within region required
You are a great fit for this position if:
You have experience in Commercial Snow Removal (self-performing only).
Possess local connections with salt and deicer suppliers, labor, and equipment operators.
Can think strategically, solve problems, and work under high stress and harsh conditions.
Responsibilities:
❄️ Snow & Ice Management (Primary Focus)
Lead all aspects of self-performing snow operations: plowing, de-icing, sidewalk clearing, material handling, and post-storm audits.
Oversee staffing plans and deploy regional storm crews-including full-time operators, seasonal labor, and subcontractors.
Build and execute regional storm response strategies: pre-treatment, mobilization, live tracking, and post-event reporting.
Ensure service delivery is aligned with scope, SLA compliance, and safety standards.
Maintain and manage a fleet of 20+ wheel loaders, skid steers, plow trucks, and sidewalk equipment.
Monitor material levels (salt, deicer, brine) and ensure strategic placement at regional yards.
Lead storm debriefs and continuous improvement initiatives with internal and client stakeholders.
General Operations:
Oversee 25+ active snow sites and manage $5M+ in regional snow revenue.
Manage a regional team of 100+ snow removal team members (full-time and seasonal) and site supervisors.
Collaborate with Client Success, Sales, and Estimating teams to scope work, maintain margin integrity, and support new business.
Lead KPI tracking and regional performance metrics: client satisfaction, service response time, safety incidents, and gross profit margins.
Ensure compliance with DOT, OSHA, company protocols, and ISN client safety requirements.
Cross-train field teams and support service delivery of sweeping, pressure washing, and landscaping operations in the off-season.
Support budgeting, forecasting, and equipment lifecycle planning.
Manage fleet maintenance
Ideal Candidate:
7+ years in exterior operations management with 5+ years in self-performing snow removal at scale.
Demonstrated oversight of:
25+ snow service sites or $2.5M+ snow revenue
20+ wheel loaders and associated heavy snow equipment
50+ team members or multi-crew oversight
Proven experience in managing logistics, dispatch, and execution during major snow events.
In-depth understanding of snow fleet maintenance, routing optimization, and response strategies.
Field-based leadership with willingness to work in extreme weather, on-call rotations, nights, weekends, and holidays during snow season. (work shifts can extend to 30+ hours during weather)
Strong working knowledge of service documentation and operational software (Aspire, LMN, GPS Insight, etc.).
Local network of labor, subcontractors and material suppliers in assigned market(s).
Valid driver's license required; CDL and bilingual (English/Spanish) are pluses.
Compensation and Benefits:
You'll enjoy a highly competitive package, including medical, dental, & vision insurance, a company vehicle, laptop, phone, fuel card, and a defined career path toward Regional Director or VP of Operations.
Compensation: $90,000 - $150,000 base + performance-based bonus
VP of Operations - Chiropractic Health Partners (CHP) - Brydon Portfolio Company
Operations manager job in Washington, DC
Chiropractic Health Partners (CHP) is a Management Services Organization (MSO) that acquires and grows practices by providing its partner physicians with the resources, analytics, and expertise needed to add new service lines, build de novo locations, recruit additional providers, improve marketing and optimize processes. We enable our chiropractic doctors and providers to focus on patient care while we focus on managing the business aspects of their practice. The organization continues to grow rapidly through its acquisition strategies and growth initiatives.
The Brydon Group (**************** invested in CHP in July 2023, recognizing the need for larger players in this highly fragmented market. The Brydon Group invests in healthcare services, Business to Business (B2B), Business to Government (B2G) and software services.
About the Role:
Reporting to the Chief Executive Officer, the Vice President of Operations for CHP will be a key part of the management team for this fast-paced, innovative growth company. This operations executive with a high financial acumen will lead chiropractic practices and centers that may also be multidisciplinary and integrated across their respective region and connecting areas. The leader will work with other MSO executives to lead their region's initial strategic plan but will also be tasked to identify additional areas of opportunity and growth and will ensure each practice under his/her leadership is operating in a highly efficient and effective way that benefits our employees, physicians, providers, and the patients we see.
The Vice President of Operations will:
Hold P&L accountability for his/her assigned region leading a management team of Practice Administrators and staff; manages revenue growth, operations, labor management, contract management and clinical outcomes
Implement The Remarkable Practice (TRP) operational processes to support the introduction of new services, equipment and cash-pay care plans
Manage development of de novos from concept to opening and the reconfiguration of existing centers
Develop and implement strategic operating plans and goals for assigned region
Identify opportunities to drive profitability by reviewing, analyzing and addressing gaps in service excellence, policies, and/or procedures proactively; designs solutions, implements, and monitors progress
Maintain current knowledge regarding community and regional healthcare market and industry issues which may impact business; remains abreast of competitors in his/her assigned region
Provide guidance on third party payer contracting opportunities to include fee for service and value based contracts
Develop and implement regional growth strategies which may include adding additional ancillary services to practices, recruiting additional providers, opening new offices, and/or acquiring new practices
Demonstrate knowledge of CHP's mission, vision, and values; provides leadership, guidance and coaching for all direct reports to maintain an engaged and productive workforce while adhering to applicable standards, policies and procedures, operating instructions, regulatory compliance requirements, confidentiality standards and the code of ethical behavior
Build robust relationships with physicians across the region, develop communication strategies to ensure alignment on initiatives and change
Carry out corporate initiatives through thoughtful change management processes and with perseverance when obstacles arise
Achieve cooperation and teamwork through effective communications and positive relations with physicians, leadership, and staff; successful influencer who can interact effectively with diverse groups of stakeholders
Work to continuously assess all staffing needs in support of practice operations and driving for continued upskilling of talent through hiring
Understand the value of technology and is able to address issues of cost, benefits and risk
Requirements
The Vice President of Operations will be a critical and analytical thinker who understands how to find solutions to support a high growth company. In addition to vision, this Vice President will be able to personally execute against the plans, and push their team to do the same. This leader will be hands-on with deep business and healthcare operations and financial acumen, analytical skills, strategic insight, sound judgment and in-depth experience in growth companies. Additionally, they will have proven to be a critical member of the management team and make contributions viewed to be of value to the company. Specifically, you must have:
Qualifications:
8+ years' healthcare experience with 5+ years' multi-site Practice Leadership experience, both required
Master's Degree in Business Administration or Healthcare Management or related discipline, strongly preferred
M&A Integration experience in healthcare is preferred
Leadership experience in a large, for-profit multi-site organization, required.
Experience working in a growth-oriented, fast paced environment
Demonstrated excellent management skills, program implementation, and quality improvement
Proven success in growing a healthcare operation
Must have demonstrated experience in partnering with physicians in clinic operations & expansion
Previous management consulting, investment banking and/or private equity experience is a plus
Characteristics and Behaviors for Success:
Leadership: Develops and Maintains a successful platform of leadership strategy/structure/ people/process
Well-developed leadership, communications, and influencing skills; unquestioned integrity.
Experience as a member of a leadership team. Must be willing to challenge a point of view when necessary, offering alternative constructive suggestions.
Team Building: Recruit, Develop, train and motivate a best-in-class care team and empower them to achieve - the ability to motivate a team toward excellence
A strong reputation for building, developing and leading a respected and growth-oriented team with a strong desire to win in a highly competitive marketplace.
Results-oriented: Guides, coaches, and drives collaboration across matrixed team to achieve goals and deliverables; takes initiative and drives for results to ensure company and team achieve; ownership of outcomes - both positive and negative
Collaboration: Works effectively with functional team members, physicians, other practices, etc., and ensures adequate communication and change management through the process Vision: Intimately knows the business, industry, care model and can shape future delivery for our patients and success of the overall organization
Critical Thinking/Analytical: Excellent problem solver and ability to see all sides to come to the best decision
A proven creative bent with a strong operational focus. Ability to master complex business problems and have the intellect and pragmatism to be able to effectively handle ambiguity and manage change.
Change Management: Ability to drive change through an organized process, bringing people along to ensure results are achieved
A blend of both large and midcap multi-site healthcare services company experience preferred
Location:
The preference is for this role to be located in the Baltimore, MD / Washington DC area or the Tampa / Sarasota, FL area, but CEO is open to hybrid and remote working models.
Position will involve up to 50% travel depending on where the employee is based (as current operations are in Florida and Maryland).
Benefits
Compensation & Career Path:
This is a full-time salary position and compensation will depend on experience, ranging from $150,000 to $175,000 in annual OTE.
401k, Health, dental, vision, short-term disability, long-term disability and life insurance
Auto-ApplyDirector, Pumping Operations - (25-DDCS-815006-112)
Operations manager job in Washington, DC
Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.
General
Job Title:
Director, Pumping Operations
Job Code:
OA0178
Supervises Directly:
Yes
New or Revised:
Revised
Regular or At-Will:
At-Will
Date Last Revised:
5/13/2025
Exempt or Non-Exempt:
Exempt
Compensation Approval Signature:
Union/ Non-Union:
Non-Union
Department Name and Division:
Pumping-Operations, Operations
Salary Schedule:
Executive Grade
Cost Center Code:
815006
Grade:
ESSB
Essential Position:
Yes
Reports To:
Vice-President, Water & Sewer Operations
EEO Code:
Officials and Administrators
Work Format
Hybrid
Who We Are & What We Do:
At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.
Role Description:
The Director, Pumping Operations is a senior-level leader responsible for strategic oversight, operational integrity, and regulatory compliance of all pumping systems within the water and wastewater utility. This role ensures the reliable movement of potable water, wastewater, and stormwater across the service area through effective management of pump stations, reservoirs, pressure regulating facilities, and force main systems. The Director, Pumping Operations leads a multidisciplinary team, manages complex infrastructure assets, and drives performance through innovation, preventative maintenance, and interdepartmental coordination.
Essential Duties & Responsibilities:
Oversees the development and implementation of control measures to ensure the safety of the environment and the public through strict compliance with applicable federal, state, and local regulations-including the Safe Drinking Water Act, Clean Water Act, MS4 Permit, NPDES Permit, and requirements from governing bodies in Maryland and Virginia associated with the operation of the Potomac Interceptor.
Authorizes and signs official compliance reports on behalf of DC Water, bearing legal responsibility for regulatory submissions.
Assists with the Storm Water Pollution Prevention Plan (SWPPP), ensuring effective pollution control beyond the plant boundaries as part of interceptor system management.
Monitors and reports potable water loss in the distribution system and the daily combined sewer flow into the Blue Plains Advanced Wastewater Treatment Plant.
Coordinates activities associated with SCADA and process control systems for the water distribution, wastewater, and stormwater collection systems.
Directs staff in the coordination of outages, construction projects, control assignments, and maintenance activities at the Washington Aqueduct to ensure an uninterrupted supply of potable water.
Ensures the operational integrity and performance of specialized infrastructure assets such as Fabridams, reservoirs, pump stations, tanks, and the Potomac Interceptor.
Oversees and supports execution of high-value, complex contractual agreements specific to pumping operations and system rehabilitation.
Directs the review, development, and implementation of design documents, technical plans, and specifications for assets such as pump stations, reservoirs, tanks, and pipelines.
Leads comprehensive asset management programs, including preventive, corrective, and predictive maintenance, with a focus on energy efficiency, sustainability, and system longevity.
Oversees operational and process analysis for water, sewer, and stormwater pumping systems to improve efficiency, reduce costs, and integrate technological advancements.
Directs the evaluation and implementation of emerging technologies (e.g., IoT, automation, smart monitoring systems) to improve operational resilience, performance, and sustainability.
Develops and manages annual operating budgets, including oversight of expenditures for contractors, vendors, and departmental resources.
Tracks emerging regulations, industry practices, and policy changes to inform capital planning, staffing, equipment procurement, and operational strategy.
Manages the operational execution of emergency contractors and construction teams during system failures, infrastructure repairs, or planned interventions.
Oversees long-term planning, including budgeting, resource allocation, and program goal setting for pumping operations.
Collaborates with internal departments and stakeholders to coordinate infrastructure planning and operational integration.
Leads and implements operational improvements that enhance system reliability, efficiency, and environmental sustainability.
Evaluates and integrates emerging technologies and innovative practices to strengthen system performance and resilience.
Monitors regulatory changes and industry developments to ensure proactive compliance and inform operational planning.
Participates in executive-level planning and decision-making to align sewer initiatives with capital programs and enterprise strategy.
Responds to operational challenges and emergencies while maintaining continuity of service.
Performs other duties and special projects as assigned by the Vice President of Water and Sewer Operations.
Supervisory Responsibilities: Provides daily planning and administration in the selection, assignment, supervision, promotion, discipline, and training of personnel within the department. Responsible for the success of the department and monitors and evaluates the progress of the department toward meeting goals, and makes adjusts in objectives, work plans, schedules, and commitment of resources.
Key Working Relationships: Interacts with high-ranking officials of the Authority and the Board. Attends and participates in meetings within the Authority, with Federal and private agencies, and with departments of the District of Columbia Government. Attends and represents the Authority at community meetings and resolves issues presented by the general public.
Skills & Qualifications:
The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.
Required Skills & Qualifications
Required Experience:
Ten years (10) of progressive experience related to the management and/or operation of water delivery and wastewater collection systems or similar operations, with five (5) years of experience in a senior and/or executive management role.
Demonstrated success in leading multidisciplinary field teams responsible for operating and maintaining mechanical and electrical systems in a utility environment.
Experience fostering a culture of safety, accountability, and continuous improvement.
Minimum Education Requirements:
A bachelor's degree in Business, Management, Engineering, Environmental Science, or a related field from an accredited college or university OR an equivalent combination of education and experience as stated below:
Master's degree and 8 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs), or
High school diploma or GED equivalency and 14 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs).
Required Skills:
In-depth knowledge of the operation and maintenance of pump stations, booster stations, lift stations, force mains, and pressure regulating systems.
Hands-on experience with mechanical and electrical systems including motors, pumps, VFDs, control panels, and backup generators.
Strong understanding of SCADA systems, telemetry, remote monitoring, and PLC-based control systems.
Experience ensuring compliance with federal, state, and local regulations such as the Safe Drinking Water Act (SDWA), Clean Water Act (CWA), National Pollutant Discharge Elimination System (NPDES), Capacity, Management, Operation, and Maintenance (CMOM) requirements, and MS4 permitting.
Familiarity with reporting, permit management, and environmental monitoring protocols.
Proven experience developing and implementing preventative and predictive maintenance programs using CMMS platforms (e.g., Cityworks, Maximo).
Background in condition assessment and reliability-centered maintenance strategies for pumping infrastructure.
Experience supporting or managing capital improvement projects for pump station upgrades, equipment standardization, and energy efficiency initiatives.
Ability to collaborate with engineering teams on technical specifications, design reviews, and commissioning processes.
Strong background in budget development, equipment procurement, vendor management, and cost control for large operational programs.
Experience managing third-party maintenance contracts and specialized service providers.
Skilled at cross-functional coordination with water distribution, wastewater collections, treatment, engineering, and emergency response teams.
Experience presenting operational updates, project statuses, and compliance summaries to senior leadership and regulatory bodies.
Proven track record of leveraging data to optimize maintenance schedules, reduce overflows, and extend asset life.
Demonstrated ability to improve cost efficiency, manage overtime, and align resources to organizational priorities.
Experience managing labor relations including union negotiations and performance management.
Required Licenses & Certifications:
Must possess and maintain current ABC certification, Distribution Systems Operator IV, Collection Systems Operator IV or equivalent MD or VA certification.
Required Languages:
English
Physical Requirements:
General office conditions
Preferred Skills & Qualifications
Preferred Experience:
N/A
Preferred Education Requirements:
N/A
Preferred Skills:
N/A
*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
Your Experience at DC Water:
At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital.
Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing.
Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions.
Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.
We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing
The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities.”
If a reasonable accommodation is needed to participate in the job application or interview process, to
perform essential job functions, and/or to receive other benefits and privileges of employment, please
email
*************************
.
Auto-ApplyFirm Operations Project Manager
Operations manager job in Washington, DC
Cooley is seeking a Project Manager to join the Firm Operations team.
Cooley Firm Operations embraces a culture of excellence and transparency, and all members of the department are expected to move this agenda forward. The Firm Operations Project Manager will proactively manage multiple related critical projects to achieve a specific organizational goal(s), ensuring that all requisite projects are being actively driven and seamlessly coordinated with the firm's evolving platform/data and digital workplace strategies. The Firm Operations Project Manager should, at a moment's notice, be able to report accurately and cohesively regarding the status of a given project and should feel comfortable managing up to five high-profile initiatives simultaneously. As a team member within central firm operations, the Firm Operations Project Manager is expected to understand the full intake/demand cycle, inclusive of budgeting and procurement so that they may guide their program stakeholders through an end-to-end experience with all operational aspects of program-related business. Specific duties and responsibilities include, but are not limited to, the following:
Position responsibilities:
Establish rapid familiarity with various project lifecycles including but not limited to agile custom software development, software and vendor selection (RFI/RFP), process reengineering initiatives; extensively research project frameworks where required to quickly self-start and deliver various types of projects successfully
Critically analyze work on receipt and on an ongoing basis, ensuring the most efficient and cost-effective options are employed, factoring in detailed assessments of in-house assets and proposing business process changes where appropriate
Ensure that business needs and desired project outcomes are documented and measured (during and post-implementation) at a detailed and comprehensive level, continually leading to better decisions and investments
Extensively research and understand market relevance (and alternatives) and monitor for changing conditions that may impact the scope or body of work
Proactively build and maintain delivery and test plans that are built to surface issues, risks and dependencies as early as possible; ensure that project/task dates, assignments and regular updates are made consistently in the project management platform (project plans in the firm's PPM platform should serve as one-stop shop for what's happening on a given project at any point in time)
Ensure stakeholder and firm operational readiness for delivery of work, build and deliver change management and communication plans accordingly
Ensure that all key project artifacts are delivered - roles and responsibilities, scope statement/charter, business requirements, test plan, release plan, change management and communication plan, etc
Proactively and transparently communicate bodies of work, progress/stoppages, potential risks and issues to team leadership on a proactive and ongoing basis; when in doubt, escalate
Work intra and inter team to understand, evaluate and action enterprise resource constraints, work/delivery overlap, and areas where outcomes and business benefits are not adequately well-defined to warrant firm investment
Adhere to consistently evolving and improving delivery standards established by team/department leadership
Establish and maintain program-level KPIs and reports
All other duties as required
Skills and experience:
:
After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
Ability to work extended and/or weekend hours, as required
Ability to travel, as required
3+ years project management and planning experience implementing projects. Senior candidates must have 5+ years applicable experience.
Preferred:
Bachelor's degree
Certified Project Manager (from accredited program) and/or PMP credential
Experience with a suite of projects/programs inclusive of process reengineering and improvement, software and vendor evaluation and selection (RFPs) and implementation, and agile custom software development
Experience working in the legal and/or operations industry
Competencies:
Ability to trust and elicit trust
Strategic, critical thinking and reasoning skills
Excellent verbal and written comprehension skills
Strong business acumen
Risk intelligent, anticipatory and perceptive
Proactive and agile, able to think 5 steps ahead
Outcome-driven and solution-oriented; driver and task-maker rather than task-taker
Deep blend of delivery experience and business analysis experience
Able to juggle and prioritize multiple competing priorities; swift turnaround on deliverables to be able to manage multiple critical initiatives at once
Comfortable operating within a grey area and willing to ask questions and ask for help
Expert collaboration and communication skills, ability to professionally convey clear and concise information to any audience
Strong, cross-functional leadership skills - problem-solving, creativity, adaptability, negotiations, relationship-building, dependability, mentoring and integrity
Ability to interact with firm senior leadership and bring all facts of the scenario to light proactively
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.
The expected annual pay range for this position with a work schedule of 40 hours per week is $105,000 - $155,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience.
We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off (“PTO”) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
Auto-ApplyDirector, People & Culture Operations
Operations manager job in Washington, DC
Job Description
The Herald Group has entered an exciting growth phase. As we scale in size, complexity, and impact, we're investing in the infrastructure needed to expand our team and sustain a values-driven culture. We're seeking an experienced, hands-on HR leader who thrives in fast-paced, entrepreneurial environments-someone who can design systems, support managers, and contribute strategically while rolling up their sleeves to execute with excellence.
This is a unique opportunity to shape the employee experience and build the people strategy at a pivotal moment in our firm's evolution.
The Director, People & Culture Operations will build and support HR functions across the full employee lifecycle-from recruiting and onboarding to compensation, performance management, professional development, and culture. This role is critical to ensuring that our people practices support outstanding client service and long-term business growth.
Core Responsibilities
Work may include, but is not limited to, the following:
Manage end-to-end recruitment and onboarding processes
Design and implement scalable HR systems, policies, and tools to support headcount and revenue growth
Manage HR technology (e.g., ATS, HRIS) and use people analytics to inform leadership decisions and workforce planning
Oversee performance management and feedback programs, including goal-setting cycles
Support compensation and benefits strategy and administration
Equip and coach managers to lead high-performing teams through toolkits, training, and real-time support
Drive culture and engagement initiatives aligned with our Six Pillars: Trust, Ownership, Progress, Career Growth, Balance, and Teamwork
Manage internal communications
Implement employee programs
Ensure compliance with all applicable employment laws and HR best practices
Advise managers on policy interpretation and employee relations matters
Serve as the internal expert of our offered health plans
Partner with leadership on workforce planning and organizational design
Monitor industry trends and implement best practices in hiring, retention, and talent development
Requirements
Qualifications
8+ years of progressive HR experience, including leadership of key initiatives or teams
Experience in similar organizations
Bachelor's degree in HR or a related field; SHRM‑SCP or SPHR certification preferred
Proven success building HR infrastructure in fast-growing organizations
Energetic self-starter and resourceful problem solver-able to take initiative and drive results
Excellent interpersonal and communication skills, with a collaborative mindset and diplomatic judgment
Calm under pressure, with strong follow-through and attention to detail in deadline-driven environments
Proactive, adaptable, and outcomes-oriented
Strong ethical judgment and commitment to confidentiality
Benefits
Health, Dental & Vision Insurance for all employees
401(k) with matching and profit sharing
4 weeks of paid time off (PTO) in your first year
Paid Parental Leave
Transportation subsidy
Elevator Service Operation Manager
Operations manager job in Washington, DC
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Small union elevator service company serving the Washington, DC metropolitan area is seeking to fill a full-time position for Elevator Service Operations Manager.
JOB RESPONSIBILTIES:
Fast-paced environment with the opportunity to develop your field operations career. We are seeking a committed, responsible, motivated, top performing elevator field operations professional to deliver high quality products/services that meet customer needs.
The successful candidate will be responsible for overseeing and managing the entire Service Department which includes all maintenance and repair services.
Key areas of responsibility include:
Set clear vision and goals for the Service and Maintenance Department to achieve targeted performance metrics.
Supervise, manage, oversee, and optimize the Service/Repair and Maintenance department in increased growth and profitability, customer satisfaction, and safety.
Analyze job completion to determine shortfalls and develop action plans to improve performance.
Dispatching Schedule maintenance visits and service requests, testing coordination, callback management, manage maintenance completion
Field efficiency - communicating, managing, directing field technicians
Seeking bid solicitations
Performing site surveys perform layouts, field measurements, prepare maintenance agreements, proposals and bids, pricing, contracts, open order repair.
Labor and material costs management ordering parts,
Customer communication and satisfaction
Enforcing company guidelines and rules
Maintain a sterling representation of the company at all times;
Qualification:
Experience leading field technicians and/or supervisors in performing elevator maintenance and repair functions.
Very strong knowledge of elevators, elevator service contracting, and elevator service estimating.
Very comfortable in a technical environment utilizing Microsoft based computer software - Word, Excel, PowerPoint, and Outlook
Proven success in leading others is crucial
Excellent communication skills
Highly team-oriented
Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities.
TEST (UAT) - DIRECTOR OF PEOPLE & OPERATIONS
Operations manager job in Washington, DC
Description:
This is the job description
Requirements:
This is the job requirement
Manager 3, Regional Operations Support / ROSI
Operations manager job in Washington, DC
Role OverviewAre you a Chef looking to grow your career? We would love to hear from you! Sodexo Senior Living is seeking a Culinary Manager, Regional Support to join our team of professionals in the Mid-Atlantic markets. This is a travel role, and we're looking for someone based in Washington DC Metro, MD, or VA.
We are seeking a talented individual who will commit to the challenges of creating and delivering an operational-culinary-driven fine-dining experience.
This is a hands-on operations role requiring previous experience managing food production, with retail & fine dining menu knowledge and fine dining a la carte experience.
This is a highly visible position and will interface with the residents and clients daily.
This role is both a front of house and back of house manager role, and the right candidate will have experience managing both sides of the operation and be comfortable moving back and forth.
This is a temporary role that will last up to an 18-month assignment.
While in a full-time support role you are encouraged to apply to permanent roles at any Sodexo location.
Hours vary depending on business needs.
Will work 10 days on / 4 days off for overnight travel and 5 days on / 2 days off for local travel.
Travel is 90% throughout the east coast through CT, PA, OH, MA, or NJ as business needs.
You may expense your travel mileage and hotel stays.
What You'll Dodirect and supervise kitchen as well as dining room operations and designated back of house and front of house staff;ensure that the highest possible standards of food handling and preparation are achieved;control and ensure the company's and client's financial targets are achieved;engage with peers, colleagues and residents in a manner that invites interaction and feedback.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringtwo or more years of food service management experiencestrong culinary knowledgecontinuously update industry knowledge on current food trends and ingredients, making sure they lead the way in innovation and originality;have financial acumen and a good level of computer literacy;are enthusiastic, confident and warm, with a positive approach to tasks with a can-do attitude and impeccable attention to detail Must have a valid driver's license.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's degree in a relevant field or equivalent work experience Minimum Management Experience - 3 years Minimum Functional Experience - 5 years work experience in facilities (e.
g.
, maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.
g.
, food services or operations, concessions, retail sales, store operations, or vending) or HTM
Cybersecurity Operations Product/Project Manager
Operations manager job in Washington, DC
Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chenega Systems (CS) provides federal agencies empowered solutions in Cybersecurity and Data Visualization. Our Subject Matter Experts offer decades of experience working in the federal marketplace and the data visualization environment.
Duties and Responsibilities
Assist with developing and driving the global cybersecurity tactical operational initiatives by providing day-to-day management, oversight, and guidance to operations and management.
Provide operational management, oversight, training, and quality assurance for a 24/7/365 global security operations center consisting of a team with varied strengths responsible for event and alert monitoring, intelligence research and analysis, and event, and incident management.
Responsible for the overall development of workflows, resources, and initiation of improvements where required.
Serve as an escalation point and as a subject matter resource (SMR) in event and alert monitoring, intelligence research and analysis, event, and incident management.
Provide timely reporting on the expected and ongoing project status.
Manage security operations projects, including process improvement and technology investment.
Provide oversight of all Cybersecurity Operations projects and efforts to ensure they are being executed as planned on time/on budget/to requirements and following division, branch, and agency instructions, guidance, and processes.
Assist in providing financial stewardship for how funds are planned, estimated, budgeted, reported, and controlled; support the procurement of mission-related products and services and the development of acquisition packages.
Develop, monitor, and revise reports, dashboards, and key performance indicator (KPI) metrics to track and report on performance.
Identify Cyber technology investment opportunities strengthening capabilities and operational/tactical effectiveness.
Identify gaps in core technical and programmatic capabilities and subsequently conduct strategic planning and implementation activities necessary to address those gaps.
Produce technology plans, roadmaps, and schedules for information security and assurance capabilities and their transition.
Develop and maintain strategic partnerships to provide better support and efficiencies by participating in working groups, technical conferences, and regular collaboration meetings within and across departments and agencies.
Resolve priority conflicts and when necessary, arbitrate priorities to maximize successful deliveries.
Maintain comprehensive knowledge of information security and cyber defense policies, laws, standards, concepts, technologies, and practices.
Conduct research on emerging IT and security technologies and recommend, evaluate, and integrate innovative solutions that will increase the security posture while maintaining/increasing system interoperability and maintain/decrease cost.
Develop and validate documentation and procedures and establish continuous process improvement (CPI) to ensure said products remain valid and effective over time, but more importantly, create efficiencies and address current and future mission requirements. Additionally, conduct Business Process Engineering for cases where procedures do not exist.
Ensure Security Operations tools are effectively utilized and operating, identify gaps in process or procedure, and implement new solutions accordingly. Additionally, manage and partner with security service providers for security tool and process enhancements to improve the security posture
Develop and maintain effective relationships with IT teams throughout the company to coordinate efforts to protect critical systems.
Communicate vertically and horizontally to keep stakeholders informed and involved in Security Operations matters.
Ensure that all identified events are promptly validated and thoroughly investigated.
Remain current on cyber security trends and intelligence (open source and commercial) to guide the security analysis and identification capabilities of the SOC team.
When appropriate, build and mature the Standard Operating Procedures (SOPs).
Identify opportunities for SOC system tuning.
Proactive interaction with leadership to voice concerns, and issues, or propose better solutions.
Minimum Qualifications
Bachelor's degree in cybersecurity or related fields OR
High school diploma or GED equivalent and an additional 4+ years of equivalent work experience
13+ years of combined experience (8+ years of technical security experience; 5+ years of experience managing and leading a cyber incident response or security operations team) with an enterprise organization performing function/services, including but not limited to:
Incident Management/Response (monitoring, detection, analysis, containment, investigation, reporting, and resuming steady state operations), to include crisis incident management
Threat intelligence production, collection, analysis, and hunting
Digital Forensics and E-Discovery
Security Engineering, Operations, and Maintenance
Current CISSP, CEH, or similar level certification. All professional certifications must include a certification number (Ex: CISSP certification number, GIAC analyst number, etc.)
Proven experience managing and/or leading successful local and remote teams in an operational environment
Proven experience and the ability to interact authoritatively with a diverse group of senior executives, managers, and subject matter authorities
Ability to navigate and work effectively across complex, geographically dispersed teams
Strong analytical, problem-solving, organization, time management, and interpersonal skills as well as verbal and written communication skills.
Familiarity with offensive/defensive strategies
A deep understanding of cybersecurity laws, regulations, directives, memos, guidelines, and industry frameworks and standards (i.e., FISMA, OMB Memorandum, CISA BODs, NIST, MITRE ATTA&CK)
Self-motivated and task-oriented
Strong command of the English language
Background check required
How you'll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS's culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega's impact on the world.
Chenega MIOS News- *****************************
Tips from your Talent Acquisition team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - *******************
Glassdoor - ********************************************************************************
LinkedIn - *****************************************
Facebook - *************************************
Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at **************. If you are having technical issues or need an accommodation, please e-mail us at **********************. Every effort will be made to respond within 24 business hours.
**************************** Native preference under PL 93-638. Drug-free workplace.
We participate in the E-Verify Employment Verification Program.
Director of District and School Partnerships - Washington, US
Operations manager job in Washington, DC
Title: Director of District and School Partnerships
About Effective School Solutions: Effective School Solutions (ESS) is a leading provider of school-based mental health services for K-12 students. Serving over 6,000 students daily across 120+ districts in 12 states, ESS offers high-acuity clinical care typically found in private practices or schools, within public school settings. In response to rising mental health challenges among youth, ESS has expanded its services to include a wider range of programming, professional development, and consultative solutions for districts.
About the Role: ESS is seeking a high-energy, results-driven individual to join our team in Washington State. This role is ideal for someone eager to be part of a company with a strong track record of success and growth. Key to success will be relentless prospecting, strong organizational skills, and a deep understanding of the K-12 educational landscape. The individual will work with a seasoned management team dedicated to providing top-notch services. Extensive training will be provided to ensure a thorough understanding of ESS's service model.
Responsibilities and Duties:
Education & Mental Health Partnerships
Build and maintain partnerships with school districts, including superintendents, special education directors, and student services leaders.
Leverage a strong background in K-12 mental health, special education, or student support services to understand district needs and position ESS solutions effectively.
Navigate state-level education and funding structures (Title funds, ESSA, IDEA, Medicaid, mental health grants, etc.) to identify opportunities for partnership growth.
Sales & Business Development
Lead consultative sales efforts to promote ESS programs and services within assigned territories.
Consistently meet or exceed sales and revenue goals through a combination of prospecting, presentations, and relationship cultivation.
Develop new district partnerships in “white space” markets while expanding relationships with existing ESS partners.
Manage long-cycle sales processes (6-18 months) that involve multiple decision-makers and complex stakeholder dynamics.
Strategic Account Management
Manage and grow large, multi-stakeholder district accounts to achieve retention and expansion goals.
Build internal champions and map district decision-making structures to advance ESS's position and long-term success.
Collaborate with ESS executives, marketing, clinical, and operations teams to deliver impactful district outcomes and drive partnership growth.
Pipeline & Process Management
Utilize Salesforce or similar CRM tools to manage pipeline activity, track revenue forecasts, and document stakeholder relationships.
Demonstrate strong discipline in maintaining accurate pipeline updates, thorough documentation, and consistent outreach activity.
Use data to inform strategy, track progress, and ensure accountability to sales goals.
Revenue & Growth
Achieve quarterly and annual revenue targets through both new business development and expansion of existing partnerships.
Drive revenue growth by identifying new opportunities, leading renewals, and developing multi-year district agreements.
Relationship Building & Consultative Selling
Establish and maintain long-term relationships with district leaders and education agencies.
Identify district pain points (e.g., staff shortages, compliance challenges, student mental health needs) and align ESS solutions to address them.
Lead presentations and negotiations with executive-level stakeholders, including superintendents and boards of education.
Territory Knowledge & Agility
Maintain a deep understanding of district and state dynamics, funding trends, and policy changes impacting student mental health.
Adapt territory strategies based on emerging district needs, opportunities, and competitive dynamics.
Access & Relationship Development
Execute targeted strategies to engage both cold and warm district leads.
Collaborate across ESS teams and functions to expand access, visibility, and influence in key territories.
Promote teamwork, accountability, and trust in all interactions.
Industry & Positioning Expertise
Stay informed on the K-12 education landscape, particularly as it relates to student mental health and special education.
Understand ESS programs and competitor offerings to position ESS as a best-in-class partner.
Stakeholder Influence & Champion Development
Identify and cultivate champions, allies, and influencers within district decision-making teams.
Develop relationship maps to strengthen ESS's influence and deepen account penetration.
Revenue Accountability
Maintain consistent progress toward quarterly and annual revenue goals using metrics, reporting, and CRM data to guide execution and results.
Qualifications and Skills:
Bachelor's degree required; master's degree preferred.
7+ years of educational sales experience or a background in school leadership.
Proven track record of achieving quotas, particularly in new business development.
Strong interpersonal skills.
Excellent verbal, written, and presentation skills.
Deep understanding of the K-12 market, specifically in Washington State.
Demonstrated success in multi-channeled prospecting approaches.
High degree of motivation to achieve success and passion for the work.
Ability to travel up to 50% of the time, including some overnight travel.
It's not enough to have an incredible mission, join us because you share our values too:
Innovation: The world of mental health changes quickly. We respond to these changes by constantly exploring new ways to support our students, families, and school districts. We take an innovative approach, using data and research to find the best therapeutic approaches. At ESS, we foster creativity and learning, empowering our staff to drive positive change in our communities.
Accountability: To us, accountability means keeping our promises. We acknowledge mistakes and use them as opportunities to improve. This commitment strengthens trust and drives our mission.
Integrity: We view integrity as doing the right thing even when no one is looking. It's the bedrock of our work, guiding every decision and action. We prioritize open communication, sincerity, and authenticity in all our interactions, showing up consistently for each other and for the people we serve.
Impact: Impact isn't just a goal-it's our reason for being, our "why". We focus on delivering measurable results and creating lasting change. We're passionate about making a real difference in the world, one student, one family, and one school district at a time.
Compassion: We create opportunities for every individual to feel seen, heard, and valued. By cultivating empathy and understanding, we create an environment where everyone feels safe to express themselves authentically.
Collaboration: We embrace and leverage diverse talents, perspectives, and resources. Working together, we amplify our collective impact and empower those we serve, ensuring every individual receives the support they need to thrive.
Why join Effective School Solutions?
ESS is focused on addressing one of the biggest challenges our country is facing - - the mental health of our youth.
ESS is a dynamic organization with a strong record of accomplishment of innovation and growth.
ESS provides staff with excellent career growth opportunities.
ESS offers staff competitive compensation and benefits offerings.
ESS values employees' voice and perspective and has multiple methods to give feedback and input on company decisions
ESS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
The Salary Range for this position is $115K/yr - $125K/yr + Commission.
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