Operations manager jobs in District of Columbia - 659 jobs

Crescent Hotels & Resorts is searching for an experienced Hotel Manager to lead the VEN Embassy Row Hotel, a Marriott Tribute Portfolio property situated at Dupont Circle in Washington, DC. The hotel is renowned for its vibrant neighborhood, beautiful parks, historic architecture, and diverse community. At Crescent Hotels & Resorts, we value authenticity and celebrate individuality. We offer health & wellness programs, top‑class learning & development, travel discounts, and a supportive workplace where you can shine bright. Benefits Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Responsibilities Directly responsible for overseeing all departments and resort operation. Active participation in the Central Florida Hotel/Lodging Association. Represent the General Manager in his or her absence. Encourage the Executive Committee to deal in depth with the resort's challenges and opportunities. Effectively lead the Executive Committee utilizing a participative style - using effective communication, timely coordination, problem solving and follow‑up. Maintain a high level of loyalty to the resort and the company. Regularly communicate, counsel, and assist in problem solving with each manager. Through personal leadership and example establish a friendly, courteous, service‑oriented approach to guests that is exhibited by all hotel departments. Attend forecast, yield meetings and conduct weekly meetings with each EC member. Approve all purchase orders. Attend A/R meetings. Ensure budget goals are met and/or exceeded. Ensure all paperwork needed for daily assessment of monies spent daily is correct and given in a timely fashion to Accounting. Ensure the preparation and follow up of all service measurements. Participate in Safety Committee meetings. Proven management abilities in effectively. Planning short and long‑range goals. Forecasting. Total resort profit and loss analysis. Ability to identify trends and needs areas. Ability to display professionalism in handling sensitive or confidential matters. Proven record of commitment and professional in meeting the challenges and pressures of a 24/7/365 operation. Professional image as perceived by subordinates, peers, superiors, guests and community. Possess business maturity and be profit‑oriented. Problem‑solver. Self‑starter. Stronger leadership skills. Functions well under pressure. Effective verbal and written communications skills. Consistent performer/achiever. Ability to work on multiple projects at the same time. Ability to stand work for long periods of time. Education and/Or Experience Minimum 5 years' hotel experience directing a team at a full‑service hotel. Marriott brand experience highly desired. Union experience highly desired. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Source: Crescent Hotels & Resorts #J-18808-Ljbffr

Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.

We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)

This position supports the vendor relationship, daily operations, and delivery of member benefits. This position collects, maintains, and resolves issues, shares program operational and performance data, supports timely resolution of inquiries, communication development, process documentation, reporting, implementation, compliance, and audit activities in support of and in compliance with the applicable policies and regulations.Account and Operations support ensures timely resolution of member inquiries from various sources. It identifies and communicates performance and compliance risks to leadership, reviews regular reports to address issues, and manages communication requests and system updates in compliance with applicable standards. Additionally, it supports and interacts with stakeholders to resolve inquiries and fosters collaborative relationships with vendor account teams. Support development of operational standard operating procedures (SOP), policy, brochures, training materials and curriculum. Assist and support contract proposals, negotiations, counter proposals, SLA development, contract modifications and amendments. Coordinates the development and maintenance of program reporting and continuous review for outcomes in alignment with goals. Support audit and compliance activities. Increase program value by implementing new programs to increase the value of our services. This includes planning, implementation, data analysis, communications, and outcome management. Review trends and industry information to determine best practices, operational efficiencies, or process improvements to enhance program performance and the member experience. The posting range for this position is: $73,655.00-$101,684.25 Qualifications: Education Required Bachelor's Degree in Pharmacy, Business, Accounting, Management, Health Services, Information Systems or equivalent work experience Experience Required 4+ Years experience within a business environment services delivery setting, with experience in project management, and/or healthcare informatics Knowledge Skills and Abilities Project management skills for reporting multiple projects, involving multiple stakeholders, under tight deadlines Advanced organizational skills with the ability to develop approaches that meet required objectives Excellent communication (written and oral) and interpersonal skills with an ability to communicate to small and/or large audiences (both internal and external to BCBSA) Technical proficiency with information technologies (e.g. Microsoft software applications) Interpersonal skills with the ability to work with all levels of the Association, Plans, government and vendors Ability to manage stakeholders and reconcile and integrate competing interests #LI-Hybrid The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonus incentive pay. We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Scale's Public Sector business is growing based on demand from government customers for AI / ML products like computer vision and agentic generative AI applications. As an Operations & Strategy Manager on the Public Sector Business Operations (BizOps) team you will be on the front lines of enabling and accelerating this growth. We are looking for a hard-charging generalist who combines analytical rigor and an obsessive focus on outcomes with an empathetic interpersonal style. If you enjoy solving hard problems while building strong teams & relationships, we'd love to hear from you! You will: Report directly to the Head of Business Operations (BizOps), Public Sector Leverage the full complement of your business toolkit to drive results (business analytics, strategic thinking, operational execution, project/program management, problem framing, executive communication, etc.) Tackle ambiguous, open-ended questions in support of high-priority outcomes, often with a broad set of stakeholders (engineering, analytics, product managers, geospatial experts, delivery, etc.) Help mature key business processes while innovating 01 on new systems; Quickly develop and iterate on solutions, eventually handing them off to the appropriate team member Craft strategies that propel public sector operations growth and organizational evolution Identify cross-project blind spots across our customer programs and uplevel our operational approaches Ideally you'd have: 5+ years of experience in an operations, strategy, or consulting role requiring a blend of operational, strategic, and cross-functional work Experience in product, project, or program management - you can take projects from conceptual problem definition to implemented solution A penchant for digging deep into data, thinking from first principles, and iterating quickly to deliver results A strong orientation towards outcomes and a history of being scrappy when it counts An easygoing interpersonal style and ability to work and build relationships with a wide range of people Experience leading small teams and managing multiple, complex work streams A deep intellectual curiosity about AI and machine learning, particularly in applications that advance national security Nice to haves: MBA or relevant technical degree Experience using Python, SQL, or similar analytical tools to translate insights into actionable outcomes Background in intelligence work and working with / within the U.S. government Previous private sector experience in computer vision, GenAI applications / agents, or similar technologies Active U.S. security clearance (Secret or Top Secret) Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$145,200-$220,000 USDPlease reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of Washington DC, Texas, Colorado is:$130,900-$217,800 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Vertex Integration Partners is partnered with a top tier national electrical contractor to identify a Division Manager to lead and scale operations in Northern Virginia, one of the most active data center markets in the world. This is a senior leadership role with full ownership over people, projects, and performance in a high growth region. Why this opportunity stands out This is not a maintenance role. This is a build and lead opportunity. The incoming Division Manager will have real authority to shape strategy, grow market share, and build a high performing team within a well capitalized, nationally respected organization that is deeply entrenched in mission critical and data center construction. If you are currently operating as a Senior Project Executive, Operations Manager, or Division level leader and want more influence, scale, and upside, this role offers that path. Responsibilities Lead all operational aspects of the division including project execution, staffing, safety, and financial performance Oversee multiple large scale mission critical and data center projects simultaneously Build, mentor, and retain Project Executives, Project Managers, Superintendents, and support staff Drive client relationships with hyperscale, colocation, and mission critical customers Partner with preconstruction and estimating teams to support pursuit strategy and backlog growth Own division level P and L, forecasting, and operational metrics Ensure safety, quality, and schedule excellence across all active projects Ideal background 15 plus years of experience in electrical construction or mission critical construction Proven leadership experience managing large teams and complex projects Strong background in data centers, mission critical, and large scale commercial electrical work Experience operating at the Project Executive, Operations Manager, or Division Manager level Ability to lead in a fast paced, high accountability environment Strong financial and operational acumen Location Northern Virginia Local leadership presence expected Relocation support available for the right candidate Compensation and benefits Highly competitive base salary Performance based bonus structure Long term incentive and ownership mindset culture Comprehensive benefits package Backing of a large, financially strong national contractor Exact compensation will be commensurate with experience and scope of responsibility. Why partner with Vertex Vertex Integration Partners specializes exclusively in mission critical and data center leadership recruitment. We work closely with our clients and candidates to ensure long term alignment, not transactional placements. All inquiries are handled with strict confidentiality.

A leading property management company seeks a dynamic General Manager to lead leasing, marketing, and operations for a student housing community in Washington, DC. This role requires a strategic leader who can drive occupancy, enhance brand awareness, and develop high-performing teams. Candidates should have a Bachelor's degree and at least 3 years of management experience in student housing. Join us to make a significant impact on the resident experience and grow your professional career. #J-18808-Ljbffr

The Division Manager of Premium Services - Capital One Arena is responsible for planning and leading premium operations across multiple units within the arena. This role oversees the Premium team, manages catering orders and premium special events, and ensures departmental budgets and financial goals are met. Compensation The hourly rate or salary range for this position is $110,000 to $115,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. Benefits Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation . Application There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Coordinate total premium operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration Be responsible for all aspects of preparation, service, and cleanup for multiple premium operations Develop and implement premium dining solutions to meet customers' needs Develop and maintain effective client and customer rapport Develop and implement annual comprehensive marketing plan for premium services, including but not limited to collateral, sales strategies, and marketing budgets Establish and implement service and presentation standards for all premium operations, implement processes to ensure compliance and consistency Implement new services to support base business growth and client retentions Stay ahead of and advise clients, customers and staff on current premium dining trends and products Facilitate the delivery of prepared food built from banquet event orders Participate in sales process and negotiations of contracts and assist clients in planning special events Train and lead premium services employees to ensure standards are followed Responsible for setting and delivering sales, food, and labor targets Responsible for execution of premium hospitality events of varied size and scope including staffing and management Responsible for component's accounting functions including accurate reporting of all premium related revenue, expenses, and receivables Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 4 years of experience Requires at least 1-3 years of experience in a management role Previous experience in events and catering and premium services required Bachelor's degree or equivalent experience required Strong communication skills Available to work event-based hours Complete Food Handlers and Alcohol Service Certifications as required This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at***************************** or connect with us on Facebook, Instagram and Twitter. #J-18808-Ljbffr

Are you skilled at balancing service excellence with operational efficiency? Do you believe strong operations start with strong people and clear communication? Will you jump at the chance to inspiring others to learn and grow? Do you want to join a team that strives each day to create lasting memories for members and guests? If you answered yes, please know that Cosmos Club is seeking a Director of Clubhouse Operations to further provide true hospitality to our distinguished members and guests. Interested candidates must apply separately online at **************************************************************** Id=a0xVm000004KUqrIAG&tSource= to be considered. Cosmos Club, founded in 1878, is a private social club for men and women distinguished in science, literature and the arts or public service located in the heart of Washington, DC. Members come from virtually every profession that has anything to do with scholarship, creative genius or intellectual distinction. Cosmos Club is looking for team members who believe in the impact of kindness and the power of teamwork. We strive to provide our members and guests an atmosphere of warmth, dignity, and elegance. If you would like to be a part of our mission, check out the position below! JOB DESCRIPTION Summary/Objective: The Director of Clubhouse Operations oversees all clubhouse departments including Membership, Engineering, Housekeeping, Front Desk, Member and Guest Relations, and Member Services to ensure smooth, high-quality operations and achievement of the Club's performance and financial goals. This role focuses on elevating the member experience, fostering employee engagement, and maintaining the highest standards of service and efficiency throughout the Club. Essential Functions: Oversees daily Club operations including the following departments: Membership, Engineering, Housekeeping, Front Desk, Member and Guest Relations and Member Services Recruits, trains and provides performance feedback within their departments Works with the department heads and accounting on budgeting for the following fiscal year and makes sure the current budget is being followed Assists with the capital budget for all necessary clubhouse equipment and recommends facility renovation needs Required Education, Experience and Skills: A bachelor's degree is preferred, with a focus on Hospitality Management Substantial private club or hospitality experience will be considered in lieu of the degree Industry certifications such as CCM are encouraged but not required Minimum of five to seven years of progressive leadership experience in a high-caliber, multi-outlet environment, such as a hotel, resort, private club, or corporate food and beverage operation Building and maintaining strong relationships with both members and team members, where members' needs are prioritized, coupled with an intuitive mentoring style that encourages staff development and advancement Evidence of a supportive leadership approach that emphasizes employee growth, high morale, and a strong, team-oriented culture Commitment to delivering a consistently first-class member experience through strategic foresight, problem-solving, and attention to detail in all aspects of Clubhouse Operations Demonstrate exceptional organizational and interpersonal skills, with high emotional intelligence, warmth, and approachability that reflect genuine hospitality. Bring executive presence and diplomatic communication to interactions with members, staff, and leadership alike Benefits: Full-time position 401k benefits included Great Healthcare including Medical, Dental, and Vision Benefits Life Insurance, AD&D, Short and Long-term Disability CMAA membership or similar professional organization Club issued cell phone Eligible for discretionary bonuses Expertly crafted shift meals Generous paid time off policy and holiday pay Rate of pay commensurate with experience Opportunities to participate in company picnics, educations, and more! Job Posted by ApplicantPro

Job #: req35277 Organization: World Bank Sector: Risk Grade: GI Term Duration: 4 years 0 months Recruitment Type: International Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 1/20/2026 (11:59pm UTC) Description Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world's greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative changes around the globe. For more information, visit ****************** VPU Context: The WBG Chief Risk Officer (CRO) Vice Presidency is the core unit responsible for Group-wide institutional risk oversight, including establishment and monitoring adherence to risk policies and guidelines and risk assessment and reporting to the Board and executive management. Its mission is to enable and support the WBG to achieve its goals in a financially sustainable manner. The VPU assists management with identifying and managing Group-wide cross-cutting risks, enhancing risk response decisions, reducing financial and operational surprises and losses, seizing opportunities and improving deployment of capital. The WBG CRO Vice Presidency includes the IBRD/IDA, IFC, and MIGA risk teams and covers a wide range of financial and non-financial risks. Unit Context: In the context of One WBG, the newly unified WBG Operational Risk Department (CROOR), housed within the WBG Chief Risk Officer (WBG CRO), provides independent second line of defense oversight, assessment, and management operational, and business continuity risks across the World Bank Group. The Department strengthens institutional risk governance by ensuring that operational risk-taking activities are consistent with the WBG's risk appetite, internal control frameworks, and long-term operational resilience objectives. It provides rigorous, consistent oversight, ensuring operational, and business continuity risks are identified, measured, monitored, and managed effectively across all WBG entities. The WBG Operational risk Department is responsible for risk oversight in the following areas: * Operational Risk, which includes the identification, assessment, and monitoring of risks arising from people, processes, systems, or external events. The Department ensures that operational risk management frameworks, policies, and controls remain robust, consistent across WBG entities, and aligned with the institution's risk appetite. It provides independent oversight of significant incidents, root cause analyses, and remediation actions, while promoting a culture of accountability and continuous improvement in operational resilience. * Business Continuity, which focuses on ensuring WBG's ability to maintain critical operations and services during and after disruptive events. This includes developing and testing business continuity strategies, recovery plans, and crisis management protocols across entities and geographies. The Department supports business units in identifying critical functions, process and applications, ensuring resource readiness, and coordinating institution-wide responses to operational disruptions. * Scenario Planning, a cross-cutting function embedded within operational risk and business continuity management. It involves developing and testing forward-looking scenarios to assess the WBG's resilience to severe but plausible disruptions-such as cyber incidents, system outages, pandemics, or geopolitical crises. By integrating scenario analysis into risk assessment, preparedness, and response planning, it strengthens the institution's ability to anticipate vulnerabilities, maintain critical operations, and support timely decision-making under stress. * Corporate Insurance, which provides strategic oversight and management of the WBG's corporate insurance programs to mitigate financial exposure from operational incidents, property damage, liability claims, or other unforeseen losses. The function ensures optimal coverage, cost efficiency, and alignment with the WBG's overall risk appetite, while coordinating with business units to assess exposure and manage claims. * Data Privacy Office, which oversees the governance and protection of personal and sensitive data. The function ensures compliance with applicable privacy standards and internal policies, provides guidance on data-handling practices, and promotes a culture of responsible data stewardship. It collaborates closely with Information Security, Legal, and HR teams to ensure that privacy risks are identified, mitigated, and monitored effectively. * Risk Technology and Data Infrastructure, which provides strategic oversight and implementation of technology platforms, data architecture, and analytical tools supporting operational risk, business continuity management and scenario planning across WBG entities. The function ensures that systems are integrated, reliable, and scalable-enabling consistent capture of operational incidents, control assessments, and emerging risks, as well as robust aggregation and reporting that support timely, risk-informed decision-making by Management and the Board. By maintaining rigorous oversight, independent assessments, and consistent methodologies, the Department provides assurance to senior management, the Board, and external stakeholders that operational risks are effectively managed and that the WBG's operational integrity and resilience support its development mandate. The Chief Risk Officer Vice Presidency is in search of a WBG Director to lead the Operational Risk Department. The position is based in Washington, DC. It reports to the Vice President and WBG Chief Risk Officer with dotted reporting to Managing Director and WBG Chief Administrative Officer (MDCAO), as well as IFC and MIGA CROs; and the selected candidate will be part of the WBG CRO Management Team. Duties and Accountabilities The WBG Director for Operational Risk will lead a multidisciplinary team across the World Bank, IFC, and MIGA. The Director will be accountable for modeling WBG leadership values and managerial behaviors, ensuring delivery on commitments, and maintaining the highest standards of integrity, professionalism, and risk discipline. This includes making strategic choices, managing quality and results, overseeing institutional initiatives, and ensuring compliance with WBG policies and procedures. The Director will be a member of the CRO leadership team and will oversee all aspects of planning and execution of the Operational Risk Department's responsibilities, encompassing operational risk management, business continuity, scenario planning, corporate insurance, and data privacy. Key Responsibilities include: Operational Risk Management * Oversee identification, assessment, monitoring, and reporting of operational risks across the WBG, ensuring timely escalation of key exposures to senior management and the Board. * Develop and maintain a comprehensive operational loss data framework, including internal loss events, near misses, and relevant external events, to strengthen risk analytics, benchmarking, and control enhancement. * Design and implement hypothetical scenarios to pressure test operational resilience, validate controls, and assess preparedness for severe but plausible events. * Establish and monitor Key Risk Indicators (KRIs) and lead the Risk and Control Self-Assessment (RCSA) Program to provide consistent oversight of risk performance and control effectiveness across business units. * Develop and maintain a robust statistical model for Operational Risk Capital, integrating qualitative and quantitative insights to inform the institution's risk posture and capital adequacy framework. * Coordinate with business partners to ensure effective management of non-financial risks, highlighting emerging risks and systemic control issues. * Provide independent perspectives to management and the Board on operational resilience and institutional risk posture. Business Continuity and Resilience * Ensure implementation and periodic testing of the WBG business continuity framework, including crisis management and country office training. * Oversee development and maintenance of resiliency plans and ensure organizational preparedness for major disruptions with the objective of allowing WBG to recover its essential operations promptly in the event of a business interruption. Scenario Planning and Resilience Testing * Integrate scenario planning as a cross-cutting function across operational risk and business continuity. * Design and coordinate scenario analyses and simulations (e.g., cyber incidents, data breaches, infrastructure outages) to pressure check recovery capabilities, assess institutional resilience and crisis response capabilities, implement proactive measures that reduce the likelihood of operational disruptions and minimize their impact when they occur. * Use scenario outcomes to inform governance decisions, resource allocation, and strategic risk appetite discussions. Corporate Insurance * Manage the corporate insurance portfolio to ensure alignment with the WBG's operational risk exposures and business continuity needs. * Prepare and present the annual insurance purchase plan for endorsement by the relevant Risk Committee. * Oversee policy renewals, claims management, and continuous alignment of coverage with WBG's evolving risk profile. Data Privacy * Provide oversight for implementation of the WBG Data Privacy Policy across business units, ensuring compliance with internal and international standards. * Monitor incidents, breaches, and complaints related to data privacy; coordinate institutional responses and lessons learned. * Maintain and update data privacy frameworks, policies, and reporting mechanisms as required. Risk Technology and Data Infrastructure * Lead the design and implementation of a unified operational risk data and technology strategy, supporting enterprise risk, business continuity, internal controls, issue management, and emerging risk identification. * Oversee the development of tools for operational incident management, key risk indicators (KRIs), control assessments, scenario analysis, and concentration/SPOF (single points of failure) monitoring. * Promote data quality, integrity, and governance to support accurate, timely, and comparable operational risk reporting. * Drive innovation through advanced analytics, automation, AI-enabled insights, and digital tools to strengthen risk detection, improve efficiency, and support proactive mitigation. Governance and Oversight * Serve as Secretariat for operational risk governance committees, ensuring effective coordination, documentation, and follow-up of key decisions and actions. * Oversee preparation and delivery of operational risk reports to senior management and the Boards of the WBG entities, highlighting key exposures, incidents, and mitigation progress. * Maintain and periodically review the governance framework for operational risk, business continuity, and data privacy-ensuring clarity of accountabilities, escalation protocols, and decision-making structures. * Support continuous improvement of governance processes, including the effectiveness of committees, reporting cadence, and risk communication across the WBG. Leadership and Management * Provide strategic direction, coaching, and feedback to maintain a high-performing team of risk professionals. * Foster a culture of learning, collaboration, and continuous improvement, leveraging technology and data analytics to enhance efficiency. * Develop and oversee the Department's business strategy, work program, staffing plan, and budget in alignment with WBG and institutional priorities. * Promote teamwork within the department and across WBG business partners to ensure efficient and effective operations. External Engagement and Thought Leadership * Represent CROVP in WBG-wide task forces, committees, and working groups, and engage with external stakeholders including MDBs, IFIs, and regulators. * Provide thought leadership on operational resilience, scenario planning, and data privacy, drawing from emerging industry and best practices. * Share lessons learned, benchmark practices, and integrate external insights to strengthen institutional resilience and performance. People/Talent Management * Model exemplary WBG leadership values and managerial behavior and reinforces these qualities in the management team and staff. * Contribute to and implement and monitor compliance with talent management, diversity, and inclusion plans. * Drive and encourage technical excellence within the team by creating an environment of learning and innovation that attracts and develops the best talent reflective of the diversity of our clients. * Coordinate and support the management in developing and implementing appropriate strategies for global staffing, deployment, staff learning and development as well as career progression and talent and performance management. Resource Management * Manage the department's budget to support the implementation of the Directorate strategy. * Ensure Management accountability for delivering the agreed-upon work program through cost-effective use of resources (human and budget) within the agreed parameters and in compliance with internal WBG fiduciary and safeguard controls and policies, and ensures timely delivery and overall quality of the region's outputs. * Ensure implementation of an appropriate risk management framework to meet unit's objectives. Selection Criteria The ideal candidate for the role of WBG Director for Operational Risk will be a seasoned executive with a deep understanding of operational and non-financial risk management, demonstrated strategic leadership in complex, global institutions, and the credibility to provide independent oversight while influencing decision-making at the highest levels of the World Bank Group. Required qualifications and experience * Seasoned manager with typically at least 15 years of relevant experience leading a world class operational risk function within large, complex, or international institutions. Proven ability to lead high-performing teams and deliver strategic results. * Master's degree with 15 years of experience or equivalent combination of education and experience. * Demonstrated leadership and management qualities, particularly across corporate silos and will be a thought leader in the industry. * Demonstrated strategic judgment and a deep understanding of operational and non-financial risks, including those arising from people, processes, systems, data, and external events, in the context of multilateral or global organizations. * Track record of innovation and transformation, with experience enhancing risk frameworks, systems, and organizational resilience through process improvement, technology, and cultural change. * Strong governance orientation, with experience designing, implementing, and overseeing governance frameworks, committee structures, and escalation mechanisms for operational risk and continuity management. * Excellent communication and influencing skills at all levels of seniority, with the ability to articulate complex risk issues clearly, foster alignment among diverse stakeholders, and will be the external face of the Operational Risk function at the WBG. * Proven collaboration and stakeholder engagement skills, with experience working across functions and entities, and engaging with internal and external stakeholders, including regulators, auditors, and peer institutions. * Experience in scenario planning, crisis management, and business continuity, ensuring organizational preparedness and effective response to operational disruptions. * Personal qualities of integrity, sound judgment, and commitment to the mission and values of the World Bank Group, with a demonstrated ability to uphold the highest ethical and professional standards. WBG Managerial Competencies WBG Culture Attributes: 1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. 2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact. 3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results. The World Bank Group values diversity and encourages all qualified candidates who are nationals of World Bank Group member countries to apply, regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Sub-Saharan African nationals, Caribbean nationals, and female candidates are strongly encouraged to apply.

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

About the Job Manages Administrative Operations for the Georgetown Transplant Institute at Georgetown University Hospital Washington Hospital Center and other locations where transplant-related clinical services are provided. Performs financial management including payroll and expense management and a variety of financial coordination activities to ensure the appropriate day-to-day administration of the Institute. Provides personnel management and supervision to all designated staff. Prepares management reports and purchase requisitions for Hospital/Medical Center supplies/equipment. Oversees transplant financial authorizations. Assists with all aspects of budget processes. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy policies procedures and standards. Primary Duties and Responsibilities * Directs supervises and coordinates administrative functions associated with transplantation services including development of operational budgets in collaboration with Vice President Transplant Institute as well as oversight of personnel management materials management maintenance support services telecommunications information systems etc. * Serves as financial manager preparing all budgets for GUH WHC and GPG cost centers. Establishes and implements policies procedures and systems to monitor and control all financial activities for operational and capital budgets. Ensures Medicare cost reporting guidelines are followed for all organ acquisition cost centers. Manages physician compensation plans as directed by the Chief of GTI and Vice President. * Performs personnel management functions for the department to include but not limited to: interviewing hiring scheduling coaching counseling evaluating and terminating employees as delegated by or with the Department Head's approval. * Participates in the development and attainment of operating and financial goals and objectives for the Georgetown Transplant Institute. * Develops business plans related to programmatic growth and/or physician recruitment for consideration by Chief of GTI Vice President and hospital administration at GUH and WHC. * Oversees all functions and tasks related to materials management payroll operations financial accounting and reporting in accordance with budgetary and hospital administrative policies and procedures. * Manages revenue cycle activity at GUH and WHC for all hospital and professional services to ensure revenue is maximized and denials are minimized. Analyzes and reports on trends in reimbursement to Chief of GTI and Vice President. * Assists the Director of Clinical Operations in overseeing ambulatory care operations including scheduling patient flow room availability and equipment and staffing needs. Participates in initiatives to improve patient satisfaction as measured through HCAHPS reporting. * Serves as a liaison to hospital university and MedStar departments. Participates in hospital and corporate performance improvement initiatives as required. * Performs other duties and responsibilities that are appropriate to the position area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive. Minimal Qualifications Education * Bachelor's degree preferably in Health Care Management and/or Business Administration required. * Master's degree preferably in Health Care Management and/or Business Administration preferred. Experience * 5-7 years' experience in an office setting with previous personnel management experience, as well as financial management required. Knowledge Skills and Abilities * Strong financial management skills. * Must be able to work well and communicate with people on all levels strong computer skills strong organizational and writing skills. * Must be accurate and detailed oriented with an ability to handle multiple projects and handle multiple deadlines. This position has a hiring range of USD $114,004.00 - USD $219,960.00 /Yr. General Summary of Position Manages Administrative Operations for the Georgetown Transplant Institute at Georgetown University Hospital Washington Hospital Center and other locations where transplant-related clinical services are provided. Performs financial management including payroll and expense management and a variety of financial coordination activities to ensure the appropriate day-to-day administration of the Institute. Provides personnel management and supervision to all designated staff. Prepares management reports and purchase requisitions for Hospital/Medical Center supplies/equipment. Oversees transplant financial authorizations. Assists with all aspects of budget processes. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy policies procedures and standards. Primary Duties and Responsibilities * Directs supervises and coordinates administrative functions associated with transplantation services including development of operational budgets in collaboration with Vice President Transplant Institute as well as oversight of personnel management materials management maintenance support services telecommunications information systems etc. * Serves as financial manager preparing all budgets for GUH WHC and GPG cost centers. Establishes and implements policies procedures and systems to monitor and control all financial activities for operational and capital budgets. Ensures Medicare cost reporting guidelines are followed for all organ acquisition cost centers. Manages physician compensation plans as directed by the Chief of GTI and Vice President. * Performs personnel management functions for the department to include but not limited to: interviewing hiring scheduling coaching counseling evaluating and terminating employees as delegated by or with the Department Head's approval. * Participates in the development and attainment of operating and financial goals and objectives for the Georgetown Transplant Institute. * Develops business plans related to programmatic growth and/or physician recruitment for consideration by Chief of GTI Vice President and hospital administration at GUH and WHC. * Oversees all functions and tasks related to materials management payroll operations financial accounting and reporting in accordance with budgetary and hospital administrative policies and procedures. * Manages revenue cycle activity at GUH and WHC for all hospital and professional services to ensure revenue is maximized and denials are minimized. Analyzes and reports on trends in reimbursement to Chief of GTI and Vice President. * Assists the Director of Clinical Operations in overseeing ambulatory care operations including scheduling patient flow room availability and equipment and staffing needs. Participates in initiatives to improve patient satisfaction as measured through HCAHPS reporting. * Serves as a liaison to hospital university and MedStar departments. Participates in hospital and corporate performance improvement initiatives as required. * Performs other duties and responsibilities that are appropriate to the position area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive. Minimal Qualifications Education * Bachelor's degree preferably in Health Care Management and/or Business Administration required. * Master's degree preferably in Health Care Management and/or Business Administration preferred. Experience * 5-7 years' experience in an office setting with previous personnel management experience, as well as financial management required. Knowledge Skills and Abilities * Strong financial management skills. * Must be able to work well and communicate with people on all levels strong computer skills strong organizational and writing skills. * Must be accurate and detailed oriented with an ability to handle multiple projects and handle multiple deadlines.

About the Job Manages Administrative Operations for the Georgetown Transplant Institute at Georgetown University Hospital Washington Hospital Center and other locations where transplant-related clinical services are provided. Performs financial management including payroll and expense management and a variety of financial coordination activities to ensure the appropriate day-to-day administration of the Institute. Provides personnel management and supervision to all designated staff. Prepares management reports and purchase requisitions for Hospital/Medical Center supplies/equipment. Oversees transplant financial authorizations. Assists with all aspects of budget processes. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy policies procedures and standards. Primary Duties and Responsibilities * Directs supervises and coordinates administrative functions associated with transplantation services including development of operational budgets in collaboration with Vice President Transplant Institute as well as oversight of personnel management materials management maintenance support services telecommunications information systems etc. * Serves as financial manager preparing all budgets for GUH WHC and GPG cost centers. Establishes and implements policies procedures and systems to monitor and control all financial activities for operational and capital budgets. Ensures Medicare cost reporting guidelines are followed for all organ acquisition cost centers. Manages physician compensation plans as directed by the Chief of GTI and Vice President. * Performs personnel management functions for the department to include but not limited to: interviewing hiring scheduling coaching counseling evaluating and terminating employees as delegated by or with the Department Head's approval. * Participates in the development and attainment of operating and financial goals and objectives for the Georgetown Transplant Institute. * Develops business plans related to programmatic growth and/or physician recruitment for consideration by Chief of GTI Vice President and hospital administration at GUH and WHC. * Oversees all functions and tasks related to materials management payroll operations financial accounting and reporting in accordance with budgetary and hospital administrative policies and procedures. * Manages revenue cycle activity at GUH and WHC for all hospital and professional services to ensure revenue is maximized and denials are minimized. Analyzes and reports on trends in reimbursement to Chief of GTI and Vice President. * Assists the Director of Clinical Operations in overseeing ambulatory care operations including scheduling patient flow room availability and equipment and staffing needs. Participates in initiatives to improve patient satisfaction as measured through HCAHPS reporting. * Serves as a liaison to hospital university and MedStar departments. Participates in hospital and corporate performance improvement initiatives as required. * Performs other duties and responsibilities that are appropriate to the position area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive. Minimal Qualifications Education * Bachelor's degree preferably in Health Care Management and/or Business Administration required. * Master's degree preferably in Health Care Management and/or Business Administration preferred. Experience * 5-7 years' experience in an office setting with previous personnel management experience, as well as financial management required. Knowledge Skills and Abilities * Strong financial management skills. * Must be able to work well and communicate with people on all levels strong computer skills strong organizational and writing skills. * Must be accurate and detailed oriented with an ability to handle multiple projects and handle multiple deadlines. This position has a hiring range of USD $114,004.00 - USD $219,960.00 /Yr.

INTRODUCTION Reporting to the Chief Operating Officer, the Vice President of Operations plays a critical leadership role in advancing Unity's operational excellence. This position supports the COO by overseeing day-to-day operational functions, strengthening systems across health centers, and ensuring seamless coordination between clinical and non-clinical teams. The VP of Operations drives execution, operational consistency, and continuous improvement while helping translate the COO's strategic direction into operational outcomes. MAJOR DUTIES/ESSENTIAL FUNCTIONS Oversee daily operations across health centers and the DOC, ensuring they run efficiently and in alignment with the COO's strategic priorities. Partner with the Chief Medical Officer and operational leaders to integrate clinical and administrative workflows that support high-quality, patient-centered care. Develop and lead high-performing operational teams that support access, throughput, service delivery, and site performance. Direct facilities operations, environmental services, access control, and related infrastructure functions to ensure safe, efficient, and well-maintained environments. Support long-term capital planning and infrastructure strategy in collaboration with the COO. Provide operational support to the VP of Pharmacy to ensure integrated and efficient pharmacy services across health centers. Support the COO and executive team in identifying new partners, service enhancements, and revenue opportunities that advance organizational goals. Contribute to operational analyses, program evaluations, and budget development in partnership with the CFO. Ensure operational compliance with federal, state, and local regulations, accreditation standards, and licensing requirements. Implement and monitor systems to maintain high standards of safety, quality, and operational performance. Lead outreach operations to support population health strategies and strengthen community-based services. Serve as an operational point of contact for Managed Care Organizations, ensuring effective coordination and issue resolution. Develop, track, and report operational KPIs tied to efficiency, access, cost, service delivery, and health center performance. Strengthens team capacity through coaching, performance management, and competency development. Represent the COO in meetings and engagements when needed. Other duties as assigned by management. MINIMUM QUALIFICATIONS Bachelor's degree in business administration, health administration, public health, or related field required, master's degree preferred. 8-10 years of healthcare operations experience preferred, with at least 6 years in progressive leadership roles. Experience working with Federally Qualified Health Centers (FQHCs), non-profit mission-based organizations, or in healthcare preferred. Proven success in managing multi-site healthcare operations and leading complex organizational functions. Strong operational, financial and analytical skills Demonstrated ability to lead teams, navigate changes and drive improvements. Physical Requirements The position involves everyday risk and discomforts, which require normal safety precautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of a recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results.

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences. Job Summary The Operations Manager will assist the Venue Director with the overall daily operational management of the venue with an emphasis on event execution and team development. This includes the timely set up, operation and removal of audio visual related equipment in accordance with the Company's standard operating procedures, personnel management, equipment maintenance and logistics, and providing the utmost in guest service and client satisfaction. Essential Functions Provide leadership in the execution of all phases of events while maintaining the highest commitment to best-in-class customer service to internal and external stakeholders Ensure timely setting, striking of events and other essential floor activities Maintain inventory integrity ensuring quality, functionality, organization and availability Maintain a working knowledge of industry trends, tools and innovations Assist Venue Director in managing budget for increased revenue and control expenses effectively including sub-rentals and labor. Train, manage, and develop staff in accordance with company SOPs facilitating elevated customer service standards, employee growth and a culture of achievement Build strong relationships with equipment sub-rental and labor vendors to ensure they provide equipment and personnel that meet or exceed Pinnacle Live standards. Manages accurate and timely billing of events and clients. Timely creation and processing of purchase orders and vendor invoices. Attend hotel meetings, as necessary. Effectively utilizes applicable company computer systems and continually work toward updating and improving systems and technical skills required to run them Provide technical support for events Comply with all safety protocols and standard operating procedures Other duties as assigned Supervisory Responsibilities Directs team of exempt and non-exempt personnel in accordance with company policies and applicable federal and state laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, coaching, mentoring, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education & Experience High School Graduate or equivalent Minimum two (2) years event technology experience in a hospitality environment Minimum two (2) years demonstrated managerial experience Excellent communication skills with the ability to foster long-term relationships (with internal teams, external partners) Required Skills & Knowledge To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Planning ability; able to plan ahead Excellent organizational skills Demonstrated personnel management ability Strong Interpersonal skills Strong verbal and written communications skills Strong customer focus Strong attention to detail Professional appearance Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit at a desk Stand or walk for long periods, including up and down stairs Consistently bend and stoop Use hands to hold, handle, or feel Reach with hands and arms Talk, hear and communicate. Lift up to 50 pounds occasionally Benefits Performance based incentive plans on top of base salary Generous time off with PTO, holidays and sick/personal days 401k with a contribution match Insurances; health, vision, dental and more Pinnacle Live is an E-verify and Equal Employment Opportunity Employer Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all. Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.

The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Director, Water Operations Job Code: OA0434 Supervises Directly: Yes New or Revised: New Regular or At-Will: At-Will Date Last Revised: 5/13/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Department Name and Division: Water Operations-Central Administration, Operations Salary Schedule: Executive Grade Cost Center Code: 813000 Grade: ESSB Essential Position: Yes Reports To: Vice-President, Water & Sewer Operations EEO Code: Officials and Administrators Work Format Hybrid Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: The Director, Water Operations is a senior-level leader responsible for the strategic direction, oversight, regulatory compliance, and operational performance of the water distribution system. This position directs field operations, maintenance, emergency response, and capital planning related to potable water infrastructure. The Director ensures safe, reliable and compliant delivery of potable water to the community while promoting workforce development, asset stewardship, and interdepartmental collaboration. Essential Duties & Responsibilities: * Oversees the development and implementation of repair and maintenance and asset management programs specific to potable water transmission and distribution infrastructure (e.g., water mains, valves, hydrants) to ensure the health and safety of the public through strict compliance with applicable federal, state, and local regulations-including the Safe Drinking Water Act (SDWA). * Oversees and supports execution of high-value, complex contractual agreements specific to potable water operations and system rehabilitation. * Directs the review, development, and implementation of design documents, technical plans, and specifications for potable water transmission and distribution infrastructure assets. * Leads comprehensive asset management programs, including preventive, corrective, and predictive maintenance, with a focus on energy efficiency, sustainability, and system longevity. * Oversees operational and process analysis for potable water systems to improve efficiency, reduce costs, and integrate technological advancements. * Directs the evaluation and implementation of emerging technologies (e.g., IoT, automation, smart monitoring systems) to improve operational resilience, performance, and sustainability. * Develops and manages annual operating budgets, including oversight of expenditures for contractors, vendors, and departmental resources. * Tracks emerging regulations, industry practices, and policy changes to inform capital planning, staffing, equipment procurement, and operational strategy. * Manages the operational execution of emergency contractors and construction teams during system failures, infrastructure repairs, or planned interventions. * Oversees long-term planning, including budgeting, resource allocation, and program goal setting for water operations. * Collaborates with internal departments and stakeholders to coordinate infrastructure planning and operational integration. * Leads and implements operational improvements that enhance system reliability, efficiency, and environmental sustainability. * Evaluates and integrates emerging technologies and innovative practices to strengthen system performance and resilience. * Monitors regulatory changes and industry developments to ensure proactive compliance and inform operational planning. * Participates in executive-level planning and decision-making to align water initiatives with capital programs and enterprise strategy. * Responds to operational challenges and emergencies while maintaining continuity of service. * Performs other duties and special projects as assigned by the Vice President of Water and Sewer Operations. Supervisory Responsibilities: Provides daily planning and administration in the selection, assignment, supervision, promotion, discipline, and training of personnel within the department. Responsible for the success of the department and monitors and evaluates the progress of the department toward meeting goals, and makes adjustments in objectives, work plans, schedules, and commitment of resources Key Working Relationships: Interacts with high-ranking officials of the Authority and the Board. Attends and participates in meetings within the Authority, with Federal and private agencies, and with departments of the District of Columbia Government. Attends and represents the Authority at community meetings and resolves issues presented by the general public. Required Skills & Qualifications Required Experience: Ten (10) years of progressive leadership experience leading water utility operations with five (5) years of experience in a senior and/or executive management role. Proven experience managing multi-disciplinary field operations teams. Demonstrated ability to lead organizational change, foster team culture and implement accountability frameworks. Minimum Education Requirements: Bachelor's degree in civil/environmental engineering, water resources management, environmental science, public administration, business management, or a closely related field, with substantial professional experience in water transmission and distribution system operations and management OR an equivalent combination of education and experience as stated below: Master's degree and 8 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs), or High school diploma or GED equivalency and 14 years of progressively responsible experience in water utility operations (such as pumping, distribution, or treatment programs). Required Skills: Thorough understanding of water distribution systems including valve and hydrant programs, leak detection, main repairs, meter maintenance, and system pressure management. Experience overseeing regulatory compliance and achieving water quality targets. Familiarity with SCADA systems, GIS asset management platforms and CMMS tools. Development and execution of preventive and predictive maintenance programs. Background in long-range capital planning and asset lifecycle management. Oversight of multi-million-dollar operation budgets, procurement and vendor management. Experience managing labor relations including union negotiations and performance management. Demonstrated ability to improve cost efficiency, manage overtime, and align resources to organizational priorities. Led or participated in the deployment of smart water technologies, AMI systems or digital twins. Familiarity with innovation strategies in the water sector, such as non-revenue water reduction and resilience planning. Required Licenses & Certifications: N/A Required Languages: English Physical Requirements: General office conditions. Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A * The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. * Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. * Connect to a strong culture. Everything we do is grounded in our shared values -accountability, trust, teamwork, customer focus, safety, and wellbeing. * Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. * Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities". If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************************

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring an Operations Manager. The Operations Manager (supports contracts by providing operational oversight, compliance assurance, and after-hours leadership across assigned portfolios. The Operations Manager serves as an operational extension of portfolio leadership, with primary responsibility for roving coverage during off-hours and weekends. The position focuses on sites that do not maintain 24/7 operations, ensuring compliance with National Standards of Work (NSOW), Allied Universal policies, and contractual requirements. Compensation & Benefits: Salary up to $105,000.00 / annually, depending on experience. Benefits are offered to full-time employees Medical/Dental/Vision coverage Free employee life insurance Paid employee training and development 401K Employee assistance programs Paid holidays and flexible PTO (Paid Time Off) Great company culture and work/life balance Why Join Allied Universal? Career Growth: Opportunities to advance within a global leader in security services Impactful Work: Play a vital role in protecting people, property, and businesses Supportive Team: Work with caring professionals dedicated to safety and excellence RESPONSIBILITIES: Ensure staffing, training, certification, and performance levels are maintained in accordance with Standards of Work (SOW), post orders, and Allied Universal policies Provide roving operational leadership across customer sites during evenings, weekends, and holidays, with emphasis on non-24/7 locations Conduct operational inspections, compliance audits, and readiness assessments during off-hours Evaluate/audit Daily Activity Reports, incident reports, patrol logs, SMARTbook/NPSOLP documentation, and other required records for quality assurance Identify service gaps, compliance risks, and performance trends; recommend and implement/support corrective actions Participate in selection and placement of supervisory/management personnel; design career development and performance improvement plans for implementation as needed Provide field coaching and corrective guidance to supervisors and officers as deficiencies are identified Serve as after-hours escalation support for operational issues including staffing shortages, incidents, and client concerns Coordinate with Portfolio Managers and client stakeholders regarding off-hours incidents or escalations Support training and compliance efforts, including firearms qualification coordination, refresher training validation, and certification tracking Assist with hiring support activities including onboarding documentation and adjudication readiness for background investigations Maintain liaison support with customers representatives during assigned operational windows Ensure safeguarding of Sensitive Security Information (SSI), Personally Identifiable Information (PII), and other protected data Support special projects, mobilizations, site transitions, and surge operations as assigned QUALIFICATIONS (MUST HAVE): High school diploma or equivalent United States Citizenship (in order to obtain required government clearance) Valid driver's license Post hire, must be able to complete all training requirements and possess all required licenses and certifications Minimum of five (5) years of progressively responsible experience in federal protective service, federal security, law enforcement, military, or contract security operations Prior supervisory or management experience in a multi-site or portfolio environment Working knowledge of National Standards of Work (NSOW) Strong operational leadership and decision-making skills, particularly in off-hours environments Ability to maintain professional composure during urgent or high-pressure situations Excellent oral and written communication skills Proficiency with Microsoft Office, web-based systems, and reporting tools Ability to handle sensitive information with discretion; utilize rapid and effective judgement in responding to unusual or emergency situations Ability to manage multiple priorities independently PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement or military leadership background Experience supporting federal client audits and inspections Experience managing dispersed, unionized, or large-scale workforces College degree in Criminal Justice or related protective service related field of study BENEFITS: Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2026-1517473

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring an Operations Manager. The Operations Manager (supports contracts by providing operational oversight, compliance assurance, and after-hours leadership across assigned portfolios. The Operations Manager serves as an operational extension of portfolio leadership, with primary responsibility for roving coverage during off-hours and weekends. The position focuses on sites that do not maintain 24/7 operations, ensuring compliance with National Standards of Work (NSOW), Allied Universal policies, and contractual requirements. Compensation & Benefits: Salary up to $105,000.00 / annually, depending on experience. Benefits are offered to full-time employees Medical/Dental/Vision coverage Free employee life insurance Paid employee training and development 401K Employee assistance programs Paid holidays and flexible PTO (Paid Time Off) Great company culture and work/life balance Why Join Allied Universal? Career Growth: Opportunities to advance within a global leader in security services Impactful Work: Play a vital role in protecting people, property, and businesses Supportive Team: Work with caring professionals dedicated to safety and excellence RESPONSIBILITIES: Ensure staffing, training, certification, and performance levels are maintained in accordance with Standards of Work (SOW), post orders, and Allied Universal policies Provide roving operational leadership across customer sites during evenings, weekends, and holidays, with emphasis on non-24/7 locations Conduct operational inspections, compliance audits, and readiness assessments during off-hours Evaluate/audit Daily Activity Reports, incident reports, patrol logs, SMARTbook/NPSOLP documentation, and other required records for quality assurance Identify service gaps, compliance risks, and performance trends; recommend and implement/support corrective actions Participate in selection and placement of supervisory/management personnel; design career development and performance improvement plans for implementation as needed Provide field coaching and corrective guidance to supervisors and officers as deficiencies are identified Serve as after-hours escalation support for operational issues including staffing shortages, incidents, and client concerns Coordinate with Portfolio Managers and client stakeholders regarding off-hours incidents or escalations Support training and compliance efforts, including firearms qualification coordination, refresher training validation, and certification tracking Assist with hiring support activities including onboarding documentation and adjudication readiness for background investigations Maintain liaison support with customers representatives during assigned operational windows Ensure safeguarding of Sensitive Security Information (SSI), Personally Identifiable Information (PII), and other protected data Support special projects, mobilizations, site transitions, and surge operations as assigned QUALIFICATIONS (MUST HAVE): High school diploma or equivalent United States Citizenship (in order to obtain required government clearance) Valid driver's license Post hire, must be able to complete all training requirements and possess all required licenses and certifications Minimum of five (5) years of progressively responsible experience in federal protective service, federal security, law enforcement, military, or contract security operations Prior supervisory or management experience in a multi-site or portfolio environment Working knowledge of National Standards of Work (NSOW) Strong operational leadership and decision-making skills, particularly in off-hours environments Ability to maintain professional composure during urgent or high-pressure situations Excellent oral and written communication skills Proficiency with Microsoft Office, web-based systems, and reporting tools Ability to handle sensitive information with discretion; utilize rapid and effective judgement in responding to unusual or emergency situations Ability to manage multiple priorities independently PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement or military leadership background Experience supporting federal client audits and inspections Experience managing dispersed, unionized, or large-scale workforces College degree in Criminal Justice or related protective service related field of study BENEFITS: Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2026-1517473

*A cover letter is required. Please add/attach it with resume.* About Us Each year, thousands of content professionals from all corners of the broadcast, media and entertainment ecosystem go to NAB Show. It's designed for those striving to drive listeners and engage viewers in larger numbers for greater reach. And it's imagined for those seeking to create uncommon audio and visual experiences. NAB Show is produced annually by the National Association of Broadcasters at the Las Vegas Convention Center in Las Vegas, as well as NAB Show New York in New York City. NAB is the premier advocacy association for America's broadcasters. NAB advances radio and television interests in legislative, regulatory and public affairs. Through advocacy, education and innovation, NAB enables broadcasters to best serve their communities, strengthen their businesses and seize new opportunities in the digital age. Summary This position is responsible for the management of content partnerships and the operational processes and procedures to support the execution of the content programs for NAB Show and NAB Show New York. This position is also responsible for creating a best-in-class experience speakers, from pre-show, onsite, and post-show. Essential Functions Partnership and Relationship Management Serve as the day-to-day point of contact for all content and educational partners. Manage partnership agreements, from negotiation through execution, ensuring compliance with deliverables, marketing support and deadlines. Collaborate with Marketing, Operations and Business Development teams to ensure partner content aligns with overall event and brand goals. Maintain positive, productive relationships with partners and stakeholders to ensure successful program execution. Contracting, Financial Management, and P&L Oversight Draft, execute, and track contracts related to partner and content programs. Working with the Operations Team and the Partners, develop the budget for all partner programs and provide quarterly forecasts. Process invoices and payments for all content related services and partnerships. Manage P&L statements for assigned partner programs, ensuring accurate budgeting and reconciliation. Work with Finance and department leadership to maintain accurate financial documentation and reporting. Speaker Experience and Program Operations Develop a best-in-class speaker customer service program to ensure speakers have an exceptional experience working with NAB pre-show through post-show. Oversee all aspects of the speaker management process from recruitment and onboarding to communications and on-site coordination. Work with internal teams and vendors to maintain session and speaker data in the content management system Develop data entry guidelines for in the input of content into the content management system including session description criteria and keyword terms and tagging. Support the development of conference schedules, session documentation, and presentation materials as needed. Manage third party vendors supporting the content function, including speaker management tools, CMS systems, and production partners. Content Programming Collaborate with VP, Content Strategy and Programs, to support the development and execution of select workshops, floor theaters and partner-led educational activities. Produce sessions as assigned including, but not limited to, providing session descriptions, researching and recruiting speakers, and overseeing successful execution onsite. Provide feedback and recommendations to improve content flow, logistics, and delivery. Ensure programming execution aligns with NAB's audience engagement and event objectives. Operational Leadership and Administration Support the content team by developing workflows, templates and tools to streamline operations. Coordinate internal communications, reporting, and scheduling for content operations. Ensure all content-related activities are executed efficiently, accurately, and in alignment with event timelines. Other Duties Maintain awareness of industry trends, partner opportunities, and operational best practices. Assist with on-site execution during NAB Show and NAB Show New York. Perform other duties as assigned. Required Education and Experience Four-year degree and 7-10 years of related experience. Demonstrated experience managing partner relationships, contracts and budgets. Strong project management and organizational skills with attention to detail. Excellent communications skills (written and verbal) and interpersonal skills. Experience managing CMS platforms and speakers databases. Proven ability to manage multiple concurrent projects and stakeholders. Keeps up to date with best practices in content and educational program development and business/industry trends. Availability to travel domestically up to 10% of the time. Preferred Education and Experience Experience in live event or conference production and speaker logistics. Familiarity with trade show models and event strategies. Understanding of the media, entertainment, and technology industries (film, TV, streaming, radio, etc.) Work Location and Schedule Availability to work hybrid work schedule which includes at least three days in the Washington D.C. office. Ability to travel domestically up to 10% of the time. NAB is an equal opportunity employer. NAB strictly prohibits all forms of unlawful discrimination and/or harassment, including discrimination and/or harassment of employees or job applicants on the basis of legally protected status or condition.