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Office Operations Manager
Prime Retail Services, Inc. 4.1
Operations manager job in Lakeland, FL
📍 Lakeland, FL | 🕒 Full-Time
Reports to: Director - Prime Power Solutions
At Prime Power Solutions, execution matters. We're looking for an Office OperationsManager who thrives at the center of action-coordinating people, projects, and processes so work gets done smoothly and professionally.
This role is critical to how our organization operates day to day. You'll be the operational backbone supporting Project Managers, field teams, and clients, ensuring projects stay organized, informed, and moving forward. If you enjoy problem-solving, bringing order to complexity, and being the person others rely on to make things happen, this role was designed for you.
What You'll Own
Day-to-day operational coordination across active projects
Scheduling, logistics, documentation, and resource alignment
Acting as the primary operational contact for clients
Supporting Project Managers with administration, follow-ups, and execution support
Coordinating labor, materials, and field needs
Maintaining accurate project data and documentation in QuickBase
Reinforcing standard operating procedures and execution discipline
What You Bring
3-5+ years of experience in operations, project coordination, or office management
Experience in construction, electrical, or industrial services
Strong organizational skills and professional communication style
Comfort working across multiple projects and priorities
Experience with project management systems (QuickBase preferred)
Compensation & Benefits
Salary: $50,000 - $65,000 annually
PTO and paid holidays
401(k)
Training and development support
Health benefits
What Success Looks Like
Projects run smoothly with fewer bottlenecks
Project Managers and leadership gain back time
Clients experience clear, professional communication
Consistent and accurate operational data
Strong coordination between office and field teams
👉 If you're energized by execution and take pride in keeping operations running cleanly and efficiently, we'd like to meet you.
$50k-65k yearly 2d ago
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Salon Manager
Regis Haircare Corporation
Operations manager job in Winter Park, FL
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
$31k-48k yearly est. 5d ago
Pharmacy Operations Manager
Walgreens 4.4
Operations manager job in Bartow, FL
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 4d ago
Branch Staff
Climate First Bank
Operations manager job in Orlando, FL
We are changing FINANCE to finance CHANGE!
At Climate First Bank, we're redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services-including solar, residential, commercial, and SBA loans-all designed to power a better future.
With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we're proving that banking can be a force for good. We don't just support environmental and social causes-we're built on them.
Join the Movement
We're looking for driven, mission-aligned individuals ready to make an impact. Our team is made up of goal-setters, go-getters, and changemakers. We celebrate wins, tackle challenges head-on, and push the boundaries of what banking can do.
If you're passionate about sustainability, fueled by purpose and excellence and thrive in a fast-paced and results-driven environment, this is your place.
Thrive at Climate First Bank
At Climate First Bank, we're not just building a better future for the planet - we're also investing in yours. We offer a comprehensive, people-first compensation and benefits package that supports your health, finances, and work-life balance.
Compensation - In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. To determine the specific salary offered for this role, we consider industry salary ranges, existing salary structures for this job family, background, skill and experience. The total compensation package will be determined based on factors such as position level, experience and other job-related factors.
Health Coverage - 100% Paid by Us (employee coverage, employer contribution towards dependents); includes medical, dental, vision and Telemedicine.
Financial Wellness & Wealth Building - we invest in your future with our 401(k) with a 6% Employer Match and no Vesting Period and Employee Stock Options.
Exclusive Employee Banking Perks - take advantage of our employee only products like our interest-earning checking account, 0% Financing for Employee Solar Loans and Eligible Electric Vehicles (EVs) or our Employee Mortgage Product.
Generous Paid Time Off - rest, recharge and do good with a minimum of 2 weeks paid vacation plus sick time, paid holidays and paid time off for volunteering.
Protection & Peace of Mind - we help you prepare for whatever life throws at you with our company paid Life Insurance, Short- & Long-Term Disability Insurance, Voluntary Life, Accident & Critical Illness Coverage and our Employee Assistance Program (EAP) with free counseling, legal, and financial services.
What to expect from the hiring process:
* Our process follows the Topgrading Methodology - we hire A-Players, follow an in-depth structured process and prioritize transparency and honesty.
* We check credit and background upfront - as a financial institution, mitigating risk is at the center of everything we do. In accordance with all applicable laws and regulations, we conduct credit and background checks as the first step of the hiring process.
* You will learn a lot more about us! Through 3 conversation stages, you will meet key players in the process and have an opportunity to truly get to know us. We welcome questions and transparent dialogue!
* We want to get to know you! You will complete cognitive and personality assessments, as well as an in-depth application spanning your full education and work history - a process designed to help us understand the whole you, not just snapshots in time.
* As the last step in the process, we will ask you to connect us to former mentors and managers for a brief chat.
Equal Opportunity Statement:
At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
E-Verify Statement:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
$43k-67k yearly est. 3d ago
Branch Manager - Leesburg
Seacoast National Bank 4.9
Operations manager job in Clermont, FL
*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations and on-site only*
About the Organization:
Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. "We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villages residents in every possible way." -Founder Harold Schwartz. Since that time, the vision of the bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance.
About the Position:
Citizens First Bank is hiring for a Branch Manager for our Leesburg Branch! As a Branch Manager at Citizens First Bank, you will play a pivotal role in shaping the future of our community bank. The Branch Manager will lead a team of professionals, managing daily operations and ensuring excellent customer service. Your primary focus will be on fostering strong relationships with our customers, rather than solely on sales targets.
Key Responsibilities of the Branch Manager:
Leadership: Lead and inspire your team to deliver exceptional service, fostering a positive and collaborative work environment.
Customer Experience: Prioritize customer satisfaction by providing personalized financial solutions and going the extra mile to exceed expectations.
Operational Excellence: Oversee daily branch operations, ensuring efficiency, accuracy, and compliance with all regulatory requirements.
Community Engagement: Actively participate in local events and initiatives, strengthening our position as a trusted community partner.
Financial Performance: Monitor key performance indicators and identify opportunities to optimize branch performance.
For more information, please see the attached job description.
Branch Manager Requirements:
Minimum:
Bachelor's degree or applicable job knowledge, three years of experience as a personal banker, loan officer and teller in a banking environment and has the ability to communicate professionally and effectively.
Must have supervisory skills, business development skills, good customer relation skills, good general math skills, good letter composition skills, and proficiency in using Microsoft Office (Outlook, Word, Excel) and skilled in using a 10-key calculator.
S.A.F.E. registration is required at the time of employment. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.
Continual employment is contingent upon meeting all such requirements, including acceptable background investigation results.
Preferred:
Bachelor's degree and four years of experience as a teller, loan officer and CSR with two years of lead or supervisory experience in a banking or related environment.
Completed CFT courses in teller operations, deposit operations, consumer lending, investments products, mortgage lending and supervision or equivalent knowledge.
Branch Manager Benefits:
Citizen's First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K, and generous a vacation allowance. All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building.
Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.
Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$46k-62k yearly est. 3d ago
Director- Cybersecurity Operations
Orlando Utilities Commission 4.5
Operations manager job in Orlando, FL
OUC - The Reliable One, is presently seeking a Cybersecurity Director to join the Digital Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are seeking a visionary and results-driven professional to lead enterprise-wide digital initiatives and oversee all aspects of cyber operations. This strategic leadership role is critical to executing our newly developed cyber operations strategy and ensuring a secure, scalable, and high-performing technology environment.
This position is strategic in nature, ensuring the right leadership is in place to execute the mission of our cyber operations team. With a newly developed cyber strategy ready for execution, this leader will bring the vision, experience, and drive to bring it to life-while also shaping the future of our digital transformation journey.
OUC is an industry leader and the second largest municipal utility in Florida, committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions.
Click here to learn more about what we do.
Key Responsibilities:
Incident Response & Operational Excellence
* Provide strategic oversight of operations, ensuring effective monitoring, detection, and incident response aligned with ITIL best practices.
* Direct coordinated incident response efforts across technical and business units, ensuring timely resolution and continuous improvement through post-incident reviews.
* Drive standardization and automation across monitoring, detection, and response capabilities
* Monitor and audit security SOPs, infrastructure, and network architecture to ensure compliance with standards and policies.
* Lead and partner to report on the organization's security posture through monthly updates and varying leadership forums.
Planning & Project Execution
* Oversee the design and implementation of cyber strategies and solutions that will ensure secure and stable connectivity for all solutions, infrastructure and platforms.
* Oversee the deployment, integration, and optimization of security technologies and threat intelligence platforms.
* Continuously assess and recommend innovative technologies and best practices to enhance the security posture.
* Effectively manage multiple high-priority projects from initiation through closure.
Strategic Leadership & Team Development
* Lead the maturity and execution of OUC's multi-year cyber operations strategy
* Build and scale a high-performing security team through strategic hiring, mentorship, and development.
* Collaborate with cross-functional leaders to align security operations with enterprise goals and objectives, while ensuring smooth day-to-day operations.
* Deliver actionable insights and performance reporting to executive stakeholders, translating operational metrics into business outcomes and risk reduction.
Risk & Governance
* Partner with the cyber risk governance organization to develop and maintain governance frameworks, policies, and playbooks in alignment with NIST CSF and enterprise risk management strategies.
* Lead and partner on internal and external audit readiness, maintain the cyber risk register with key risk indicators (KRIs), and serve as the primary liaison for audit activities.
* Define, track, and report on KPIs to measure operational efficiency, risk reduction, and client value realization.
* Maintain alignment with enterprise-wide risk mitigation strategies and track progress across domains
Cybersecurity Culture & Awareness
* Partner to embed cyber awareness and best practices across the enterprise.
* Drive cultural, technical, and process changes to foster a cyber risk-aware workforce.
* Lead enterprise-wide engagement to promote security-first thinking and ensure alignment with business and compliance goals.
The ideal candidate will have:
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* 10+ years of progressive experience in digital and technology leadership.
* Proven experience leading cyber operations and implementing enterprise-scale security strategies.
* Strong background in IT architecture, system design, and secure delivery models.
* 5+ years of formal supervisory experience managing diverse technical and security teams.
* Deep understanding of cybersecurity frameworks, risk management, and compliance.
* Excellent communication, leadership, and decision-making skills.
OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few:
* Competitive compensation
* Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
* OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
* Generous paid vacation, holidays, and sick time
* Paid parental leave
* Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
* Wellness incentives and free access to all on-site OUC fitness facilities
* Access to family-oriented recreational areas
* Paid Conference and Training Opportunities
* Free downtown parking
* Hybrid work schedule
Click here to view our Benefits Summary.
Salary Range: $164,000- $205,000 annually (commensurate with experience)
LOCATION: Reliable Plaza: 100 W. Anderson St. Orlando, FL 32801
Please see below a complete Job description for this position.
Job Purpose:
Leads transformative, cross-functional efforts to scale and drive efficiencies and to deliver operational excellence, in support of the organization alignment to the corporate strategic vision. Reports to Vice President, Digital & Technology and collaborates with Digital & Technology teams, Transformation teams and other business units within OUC.
Enables architectural excellence to drive business transformation efforts inclusive of evaluation and selection of the software and hardware components through a balanced approach. Manages performance, availability, and scalability of systems. Ensures a strong team environment focused on delivery of a stable and reliable technology foundation.
Primary Functions:
* Directly manage separate teams focused on delivering high quality results within one or more major technology disciplines: strategy, software development, operations, engineering, development services, quality engineering, information security, and compliance;
* Collaborate with internal and external partners to deliver methods, procedures, practices, documents and results to increase reliability and usability of technology while optimizing costs and return on investment;
* Envision, develop and communicate strategies, plans, and goals for the business unit;
* Lead large scale technology transformations, emphasize change management and collaboration with stakeholders to ensure service delivery and user adoption of technology;
* Deliver results based upon annual financial goals, department goals and management requests;
* Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency for a program, project and/or practice area;
* Provides leadership in technology best practices; Analyze information and evaluate results to choose the best solutions and solve problems;
* Work directly with outside vendors to negotiate services and product agreements; Establish Service Level Agreements (SLAs) for internal team and external vendors and metrics for performance assessments;
* Drives initiatives and team performance to achieving key service and department performance indicators;
* Oversee the evaluation of new technologies, techniques, and tools; Report status and issues to senior technology management team;
* Contribute to the establishment, evolution and continued compliance with standard practices and processes within the disciplines;
* Ensure adherence to technology policies and comply with all security controls and that all work products meet quality standards and risks/issues are effectively managed;
* Participate in periodic Disaster Recovery (DR), Business Continuity Planning (BCP) and various regulatory/compliance testing and reporting;
* Manage and lead a staff of direct and indirect reports to provide direction of day-to-day activities towards accomplishing the department's strategic plan including, but not limited to, employee coaching, development, and performance evaluation;
* Evaluate and align talent to current and future business needs; mitigate talent risks;
* Maintain effective business unit work groups and leadership team; foster a culture of respect and continuous learning;
* Develop, measure, and take action on performance metrics for teams and individuals within the business unit; communicate performance expectations, support staff professional goals, and brief all related issues, initiatives, and actions, risks or concerns with Leadership;
* Manage selection and promotion procedures including reviewing applicants and interviewing potential new employees to select candidates for open positions within the business unit;
* Develop the annual operating and/or capital budgets for the area; ensure that operations are managed within authorized budgets; advise, develop, review and approve budgets, plans, and business goals;
* Performs other related duties as assigned.
Technical Requirements:
* Working knowledge of all, but not limited to the following:
* Proficient in latest technology for IT systems and management;
* Through understanding of IT and practical applications to support the company goals;
* Analysis, implementation and evaluation of IT environments and their specifications;
* System design and architecture;
* Technical Delivery and Support Models including related implementations;
* Project management methodologies.
* Familiarity with all, but not limited to the following:
* Corporate Software Applications: CIS, ERP, GIS, CRM;
* Security monitoring, analysis and forensics tools;
* Network monitoring and analysis technology;
* Charts, diagrams, and Architectural diagrams;
* Risk assessments;
* Technical reports;
* Agile methodologies;
* Budgeting and Resource Planning;
* Vendor and Contract Management;
* Performance Management;
* Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws;
* Preparing and delivering presentations to senior leadership;
* Identifying strategic needs and developing departmental strategic plans and goals;
* Developing and maintaining capital and operational budgets.
* Effective written, verbal, and interpersonal communication skills;
* Technical management skills through the delivery lifecycle including planning, transitions and dependencies and managing any 3rd parties involved;
* Ability to:
* Meet aggressive deadlines while remaining flexible to the needs of the business.
* Demonstrate a proactive attitude and always take the initiative in ensuring projects are delivered on time and to the expected quality.
* Keep pace with the latest thinking and new technologies
* Communicate effectively with variety of stakeholders and gain alignment, and/or influence required action
* Evaluate data and make or recommend informed strategic and tactical decisions;
* Balance focus on big picture while ensuring delivery at the day-to-day detail level.
Education/Certification/Years of Experience Requirements:
* Bachelor's degree in Computer Science, Information Technology, or directly related field of study from an accredited college or university;
* Minimum of ten (10) years of digital and technology experience, to include:
* Experience implementing a wide range of technology solutions (both on premise and cloud);
* Experience formulating and implementing a high-level technology strategy and road maps including establishing governance models, standards, architecture frameworks and policies;
* Experience leading enterprise-scale technical projects, initiatives and change management;
* Five (5) years of formal supervisory and leadership experience in a technology setting managing diverse teams;
Working Conditions:
This job is performed primarily in an office work environment. This job may occasionally work in confined spaces. This job occasionally requires call outs and/or extended work hours, including evenings, weekends, and/or holidays.
Physical Requirements:
This job consists of sitting, walking, standing, and may lift up to twenty (20) pounds, bending/stooping, and repetitive motions. This job requires constant speaking and hearing, writing, typing, and detailed inspection.
OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.
EOE M/F/Vets/Disabled
$164k-205k yearly 42d ago
ASSISTANT MANAGER WATER TREATMENT
City of Winter Park 3.4
Operations manager job in Winter Park, FL
Open Until Filled
GENERAL PURPOSE:
The Assistant Manager - Water Treatment controls the provision of safe drinking water to the public by directing the operation of municipal water treatment plants. This work is performed under general supervision - the incumbent normally receives little instruction on routine work and general instruction on new projects and assignments; work is reviewed periodically for accurate output and results achieved with primary feedback given with final results.
Examples of Duties
ESSENTIAL FUNCTIONS:
NOTE: The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position orto reasonably accommodate individuals with disabilities.
Provide technical information and maintain complete and accurate records regarding water treatment and water quality; resolve questions and complaints concerning water quality.
Supervise employees in sample collection, review results to ensure Department of Environmental Protection (DEP) requirements are met, direct and coordinate activities and personnel within division, assign work programs, inspect work in progress and upon completion.
Assist with budget preparation for the various division accounts; make policy and operational recommendations; coordinate work activities and programs with other divisions and departments.
Inspect treatment plants and pumping stations for proper operation; assess the needs of these facilities; inspect contractors' progress with capital projects; ensure compliance with regulatory agency standards.
Train key personnel, assist directly and indirectly in personnel administration; prepare payroll and provide requisitions for supplies, equipment, and chemicals.
Attend meetings with contractors, engineers, and management; conduct public education seminars.
Perform laboratory tests to assure water quality is consistent with DEP requirements; submit weekly and monthly reports to DEP, Florida Department of Health (FDOH), and other agencies.
Perform other work as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Working knowledge of modern techniques, methods, procedures, principles, and practices of the organization and management of distribution system machinery, tools, and equipment employed to properly maintain water lines and related appurtenances.
Working knowledge of modern techniques, methods, procedures, principles, and practices of the organization and management of water treatment.
Working knowledge of machinery, tools, and equipment employed in the operation of a modern comprehensive water department.
Working knowledge of the chemical and physical processes involved in water treatment and of standard methods of water chemical analysis.
Working knowledge of ozone treatment process and liquid oxygen systems preferred. Knowledge of ozone treatment process and, liquid oxygen systems.
Workingknowledge of occupational hazards, safety rules, and practices and the ability to transmit such knowledge to subordinates.
Skill in the operation of modern office equipment, computers, and software, including Microsoft Office applications (Word, Excel, PowerPoint, etc.).
Ability to analyze, inspect, review, and edit divisional operations and to make recommendations regarding operations.
Ability to mathematically compute moderately difficult calculations.
Ability to make critical and difficult decisions with some direction that conform to the policies and procedures of the City and the Department.
Ability to remain on call, 24 hours a day, seven days a week for after-hours repairs, emergencies, and other related concerns.
Ability to establish and maintain effective relationships with employees, supervisors, city officials, and the general public.
Ability to communicate information tactfully and impartially, both in person and in writing with all staff, city officials, and the general public.
Ability to demonstrate proficiency in the City of Winter Park Core Competencies.
Ability to understand and follow oral and written instructions and keep accurate records.
This position is performed with working knowledge - the incumbent has ability to recall and apply important and commonly-used information from relevant source documents or information in a particular subject field.
Typical Qualifications
MINIMUM QUALIFICATIONS :High School Diploma or equivalent, supplemented by a minimum of seven years of experience in water plant operations and laboratory analysis.
An equivalent combination of education, training and experience, which provide the necessary knowledge, skills, and abilities and other competencies required for the position may be considered.
CERTIFICATIONS, TRAINING, SPECIAL REQUIREMENTS:
Possess and maintain a valid State of Florida Driver's License, Class E or higher.
Possess and maintain a valid State of Florida certification as a Drinking Water Treatment Plant Operator, Class "B" or higher.
Note: All certifications must be current at the time of application and must be maintained as a condition of continued employment.
Supplemental Information
OTHER REQUIREMENTS:
Physical
This is light work requiring the exertion of 0 - 20 pounds of force occasionally and 0 - 10 pounds of force frequently to lift, carry, push, pull, and reposition objects.
Ability to traverse about a variety of city facilities/jobsites, with or without reasonable accommodation.
Ability to remain stationary at a keyboard for extended periods of time and continuously operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer.
Ability to manipulate objects and demonstrate small, precise movements repetitively.
Environmental
Tasks may require frequent exposure to adverse environmental conditions including inclement weather, sun, extreme temperatures, odors, dirt and dust, loud noises, and hazardous chemicals, etc.
Sensory
Tasks require the manipulation of objects and demonstration of small, precise movements, the ability to detect and distinguish various features of one's surroundings, and the ability to effectively communicate and exchange information with others.
The job description does not constitute an employment agreement between the City and employee and is subject to change by the City as the needs of the City and requirements of the job change.
$30k-37k yearly est. 3d ago
Site Operations Manager
Quirchfoods
Operations manager job in Winter Haven, FL
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Essential Duties and Responsibilities:
Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment.
Implement strategies to optimize efficiency, reduce costs, and improve service levels.
Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability.
Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement.
Ensure compliance with health, safety, and regulatory standards across all operational areas.
Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals.
Manage budgets and allocate resources effectively to meet operational targets.
Lead initiatives related to automation, technology implementation, and process standardization.
Qualifications and Educational Requirements:
Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred.
7+ years of experience in operationsmanagement, with at least 3 years in a senior leadership role.
Strong knowledge of warehouse and distribution center processes and best practices.
Proven leadership skills with experience managing large teams in a fast-paced environment.
Excellent problem-solving, communication, and project management abilities.
Proficiency in Microsoft Office and familiarity with ERP/WMS systems.
Bilingual (English/Spanish) a plus.
$60k-104k yearly est. Auto-Apply 46d ago
Site Operations Manager
Quirch Foods, LLC
Operations manager job in Winter Haven, FL
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: * Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment.
* Implement strategies to optimize efficiency, reduce costs, and improve service levels.
* Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability.
* Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement.
* Ensure compliance with health, safety, and regulatory standards across all operational areas.
* Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals.
* Manage budgets and allocate resources effectively to meet operational targets.
* Lead initiatives related to automation, technology implementation, and process standardization.
Qualifications and Educational Requirements:
* Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred.
* 7+ years of experience in operationsmanagement, with at least 3 years in a senior leadership role.
* Strong knowledge of warehouse and distribution center processes and best practices.
* Proven leadership skills with experience managing large teams in a fast-paced environment.
* Excellent problem-solving, communication, and project management abilities.
* Proficiency in Microsoft Office and familiarity with ERP/WMS systems.
* Bilingual (English/Spanish) a plus.
$60k-104k yearly est. Auto-Apply 45d ago
District Operations Director
Firstkey Homes 4.2
Operations manager job in Orlando, FL
SUMMARY OF RESPONSIBILITIES
The District Operations Director will oversee the daily management and coordination of property operations in their assigned market which includes property acquisition, property renovation, leasing, property management, financial performance and collections. This role will develop and maintain strong working relationships with local markets, national and corporate employees as well as third-party vendors and leasing firms.
ESSENTIAL DUTIES
Interface with local leasing team daily to monitor available home inventory, home pricing, traffic, new leases and turnover. Manage and drive team responsibilities to achieve leasing and occupancy goals in assigned market.
Oversee management of local market staff. Provide training, coaching, and constructive feedback in compliance with company policies to foster growth and increased productivity amongst employees.
Manage the collections process for accounts receivable. Reviewing monthly maintenance expenses and implement practices to reduce maintenance costs.
Implement and execute company operating procedures to ensure compliance within local market
Minimize property-level expenses by managing and providing feedback to Field Operations team, including Senior Field Manager when applicable.
Oversee property maintenance and turnover of all properties, both rented and vacant. Ensure that properties are secured during move in and that move out procedures are being enforced.
Investigate complaints by tenants and resolving issues in accordance to company policy. Reinforce tenant occupancy policies and procedures.
Review financial reports weekly, monthly and quarterly to ensure YARDI data is entered timely and accurately.
Ensure property records are maintained in accordance with company and state-specific statutes standards.
Assist with development of marketing programs for assigned local market to drive tenant retention, tenant relation programs and setting rent prices for homes.
Partner with Human Resources and third-party recruiting firms to assist with workforce planning efforts such as recruiting, interviewing, and staffing for assigned local market.
This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need.
Maintain an active real estate license and adhere to company real estate license requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS
Primarily working within an indoors office environment
May sit for several hours at a time and climb up and down stairs multiple times each day
Prolonged exposure to computer screens
Must travel throughout applicable market using personal vehicle
Occasional hands-on work and training required
REQUIRED EDUCATION AND EXPERIENCE
Bachelor's Degree in Business Administration, Finance, Planning or related work experience
An active real estate license in the applicable state of practice is required
Minimum 5 years of asset and operationsmanagement experience
General knowledge of budgeting and financial analysis
Experience working in a cross-functional group, project management, and/or process improvement-oriented role
Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
PREFERRED EDUCATION AND EXPERIENCE
Managing Broker License, a plus
Knowledge of Yardi Voyager or similar property management program
Experience working in a fast pace, high-growth company
REQUIRED KNOWLEDGE
Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Building and Construction- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
REQUIRED SKILLS
Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Negotiation- Bringing others together and trying to reconcile differences.
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Time Management- Managing one's own time and the time of others.
Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job.
Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures.
Speaking- Talking to others to convey information effectively.
Writing- Communicating effectively in writing as appropriate for the needs of the audience.
WORK STYLES & BEHAVIORS
Leadership- Job requires a willingness to lead, take charge, and offer opinions and direction.
Persistence- Job requires persistence in the face of obstacles.
Initiative- Job requires a willingness to take on responsibilities and challenges.
Achievement/Effort- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Attention to Detail- Job requires being careful about detail and thorough in completing work tasks.
Adaptability/Flexibility- Job requires being open to change (positive or negative) and to considerable variety in the workplace.
FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.
By applying to this position you are consenting to receive follow-up communication.
$59k-105k yearly est. Auto-Apply 60d+ ago
Regional Director of Operations
Telos Health Systems
Operations manager job in Lake Mary, FL
Regional Director of Operations, RDO in Florida! The Regional Director of Operations (RDO) at Telos Health Systems is a strategic and hands-on leadership role responsible for driving growth, ensuring operational efficiency, and maintaining high levels of provider and facility satisfaction within a designated region. This role involves provider onboarding, clinical oversight, facility engagement, strategic planning, market analysis, and day-to-day operationsmanagement. The successful candidate will leverage their expertise to develop and implement strategies that align with the company's overall goals, foster strong relationships with providers and facilities, and ensure compliance with operational standards.
Anticipated 75% in-state travel within Florida to achieve the following responsibilities.
Provider Onboarding: Conduct interviews, facilitate orientations, and oversee the seamless integration of providers into facilities. Manage tasks related to setup and onboarding process for a smooth transition.
Clinical Oversight: Maintain regular contact with providers and lead clinicians to ensure optimal performance. Track productivity and performance metrics to ensure providers meet work quotas and quality outcomes.
Facility Engagement: Conduct site visits and actively engage with facility teams and leadership to address issues or concerns. Establish open communication to address facility needs and foster a collaborative working relationship. Ensure high levels of customer satisfaction and address any issues or concerns promptly. Develop strategies to enhance facility retention and loyalty.
Strategic Planning and Execution: Develop and implement regional business development strategies to achieve growth targets. Align regional strategies with overall company goals and objectives. Work with Business Development leadership on growth opportunities within your respective Region.
Market Analysis and Expansion: Conduct market research to identify new business opportunities and market trends. Assess competitive landscape and devise strategies to gain market share. Identify and establish partnerships, joint ventures, and alliances.
OperationsManagement: Oversee day-to-day regional operations to ensure efficiency and effectiveness. Implement operational policies, procedures, and best practices. Ensure compliance with company standards and regulatory requirements. Participate in and adhere to all requests regarding reporting and metrics. Document activities associated with the responsibilities in the company's software.
Financial Performance: Oversees and monitors facility budgets, revenue generation, and cost containment, contributing to the overall financial performance of the region. Position Preferences Licensure: LNHA (Licensed Nursing Home Administrator) preferred in Florida Education: Bachelor's degree; MBA preferred Language: Bilingual English/Spanish candidates strongly preferred Experience: Prior Regional Director experience overseeing multiple healthcare facilities. Skilled Nursing Facility (SNF) experience highly preferred Skills: Strong collaboration with clinical partners Highly relational, communicative, and collaborative Leadership in multi-site healthcare operations Equal Employment Opportunity Employer
Telos Health Systems will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
$74k-124k yearly est. 8d ago
Director, Field Operational Engineering
Landmark Aviation
Operations manager job in Orlando, FL
The Director of Operational Engineering at Signature Aviation is responsible for overseeing, optimizing, and ensuring the efficiency and effectiveness of the organization's FBO operational systems. This role will be responsible for delivering next-generation systems to digitize and enhance the day-to-day experience for our team members and customers across OperationsManagement Systems (OMS), messaging platforms, reservations, point-of-sale (POS), and payment solutions.
Additionally, this role is responsible for defining the long-term vision and technology roadmap for our FBO operational systems.
The ideal candidate will bring deep expertise in engineering, platform architecture, DevOps/SRE practices, and experience delivering team-member- and customer-focused products at scale.
This role offers an exciting opportunity to shape the future of our FBO Operations engineering and contribute to the success of our organization.
$71k-110k yearly est. Auto-Apply 4d ago
Director, Field Operational Engineering
Working at Signature Aviation
Operations manager job in Orlando, FL
The Director of Operational Engineering at Signature Aviation is responsible for overseeing, optimizing, and ensuring the efficiency and effectiveness of the organization's FBO operational systems. This role will be responsible for delivering next-generation systems to digitize and enhance the day-to-day experience for our team members and customers across OperationsManagement Systems (OMS), messaging platforms, reservations, point-of-sale (POS), and payment solutions. Additionally, this role is responsible for defining the long-term vision and technology roadmap for our FBO operational systems. The ideal candidate will bring deep expertise in engineering, platform architecture, DevOps/SRE practices, and experience delivering team-member- and customer-focused products at scale. This role offers an exciting opportunity to shape the future of our FBO Operations engineering and contribute to the success of our organization.
Minimum Education and/or Experience:
Bachelor's degree in Business Administration, OperationsManagement, Information Technology, or a related field; Master's degree preferred.
Proven experience (10+ years) in engineering leadership roles, preferably in large-scale enterprise or engineering environments.
Strong background in OMS, POS, Web & Mobile Apps, microservice architecture, and API-first integrations.
Experience implementing Agile product operating models and delivering solutions for operations via iterative sprints.
Additional knowledge and skills:
Strong understanding of operational process optimization, project management, and technology-driven solutions.
Proficiency in Lean, Six Sigma, or other process improvement methodologies.
Excellent leadership, problem-solving, and decision-making skills.
Strong communication and stakeholder management abilities.
Experience managing budgets and vendor relationships.
Essential Duties and Responsibilities:
Strategy Development: Develop and implement strategic initiatives to enhance operational system capabilities aligned with the company's overall objectives and long-term vision. Evaluate emerging technologies and trends to identify opportunities for innovation and improvement.
FBO Operations: Manage day-to-day activities of operational systems to ensure seamless functionality and efficiency. Identify and implement improvements to optimize efficiency, reduce costs, and enhance performance.
Ops Platform Leadership: Lead the strategy, design, and execution of scalable and secure platforms leveraging modern engineering practices.
Engineering Pod Management: Build and manage cross-functional, high-performing engineering pods aligned with business products and capabilities.
Agile Delivery: Champion Agile methodologies to ensure rapid, iterative delivery of solutions. Foster a culture of continuous improvement.
Architecture Oversight: Guide architectural decisions involving microservices, cloud-native, scalable, and resilient solutions (web and mobile) that digitize FBO workflows and enhance TM (Team Member) experiences on the ground.
Technology Integration: Oversee integration with key enterprise systems, including Digital Channels, CRM platforms, pricing engines, payment gateways, and external services.
DevOps & SRE: Promote a DevOps culture. Ensure reliability, scalability, and observability of platforms through Site Reliability Engineering (SRE) principles. Develop and implement FBO standards to ensure operational technology utilization efficiency.
Stakeholder Collaboration: Partner closely with Product, Design, and Business stakeholders to align engineering outcomes with business value.
Risk Management and Compliance: Identify and mitigate risks related to data security, privacy, and regulatory compliance.
Ensure compliance with industry regulations and standards by implementing necessary controls and protocols.
$71k-110k yearly est. Auto-Apply 5d ago
Regional Director of Home Health Operations
Nursing Solutions 3.5
Operations manager job in Winter Park, FL
Work Location: Primary office can be at either the Jacksonville office or the Winter Park (Orlando) office. Travel: Frequent travel to branch offices within the region is required. Anticipated Compensation Range: $105,000 - $115,000 salary, plus eligibility for annual incentive bonus
As the Regional Director of Home Health Operations, you will lead operations across all area branches. You will ensure regulatory compliance, manage resources, and be a champion for the organization's mission. This is an incredible opportunity for a solution-oriented operational leader to make a meaningful impact in pediatric home health care.
In this role, you will:
* Lead Operations: Manage all aspects of branch operations, ensuring branches deliver exceptional patient care and meet organizational goals.
* Build and Develop Teams: Lead initiatives in hiring, onboarding, coaching, professional development, performance management, and retention in order to maintain an effective and motivated team.
* Optimize Finances: Establish and manage budgets, monitor performance, and achieve financial goals.
* Foster Collaboration: Act as a key liaison to internal and external stakeholders including staff, leadership, governing board, referral sources, state policymakers, professional advisory groups, clients, families, and other community partners.
* Promote Quality Care: Ensure client services meet the highest standards and align with clinical best practices.
* Elevate Awareness: Represent the organization through community education, marketing, and participation in service-related activities
Qualifications
* 3+ years healthcare leadership experience required
* Home Health experience preferred
* Bachelor's degree preferred
Why Angels of Care
In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you'll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.
* Competitive Pay
* Paid Time Off
* Medical, Dental, & Vision Plans with a generous contribution from AOC
* HSA/FSA
* Mental Wellness Benefits
* 401K
* Discounts on Pet, Home, and Auto Insurance
* And more!
U.S. Equal Employment Opportunity/Affirmative Action Information: Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.
#li-onsite
#LI-CM1
$105k-115k yearly Auto-Apply 1d ago
Director, Payment Operations
Stax 4.2
Operations manager job in Orlando, FL
Job DescriptionDescription:
The Director, Payment Operations is a strategic, hands-on execution role, ideal for a leader who thrives in building structure, driving improvement initiatives, and harnessing technology (including AI) to elevate customer, partner, and internal experiences. Success in this role will be determined by the velocity, quality and scale of the payment operation teams' implementation and support of new projects, feature releases, product launches and cross-functional objectives. You'll work cross-functionally with Finance, Risk, Engineering, Customer Experience, and Partner Success to design, implement, and refine operational processes that ensure reliability, scalability, and exceptional service delivery. Additionally, you will work with the Payment Operations team to prepare for any upcoming changes, solicit feedback, and ensure the necessary tools are provided to successfully support them.
Key Responsibilities & Objectives
Act as a strategic and operational partner to the VP of Payment Operations in shaping the vision, roadmap, and priorities for the payments operations organization.
Lead and execute critical projects to improve operational performance, automate workflows, and enhance scalability.
Architect and execute against a best-in-class customer experience
Scope new or changing processes, create project plans and work with the team to oversee execution
Closely monitor and report on project updates, sharing key timelines and actively monitoring deliverables
Work with team to continually improve merchant and partner hand-offs from Sales, Commercial, and Underwriting to reduce controllable attrition
Recognize trends and seek feedback from internal and end users on:
gaps post new launch of initiatives
desired product and feature updates
interactions with internal teams
Consistently bring creative ideas to leadership on how to improve the end user experience either through cost-saving measures or experience enhancements
Maintain control of complex issues, gathering information for escalation and strategies for resolution
Audit documentation to ensure resources and processes for the team are available and current
Execute on vision and future direction for the payment ops team through long-term strategic planning, while executing on near-term objectives and milestones
Assist with budgeting and managingoperations in accordance with established fiscal parameters
Requirements:
5-7 years of payments/Fintech experience in an operations role
Strong project management, organizational, and communication skills with the ability to influence across teams and levels
Excellent problem solving, analytical and decision-making skills
Understanding of planning frameworks and methods
Shows flexibility and always goes the extra mile to meet the needs of the business, Partner and client
Commitment and self-motivation to work within deadlines with minimum supervision
Deeply analytical by nature, questioning that which cannot be proven
Knowledge of relevant payments processes, products and regulations
Solution -oriented, with the ability to think strategically and creatively while making decisions
Comfortable in a fast-paced, evolving environment with competing priorities.
$56k-98k yearly est. 4d ago
Regional Operations Director - North & Central Florida
Florida ENT Associates
Operations manager job in Orlando, FL
Job DescriptionSummary
Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations.
Scope & Focus
Scope: Multi-site management (5-15+ care centers or service lines)
Focus Areas: Operational standardization, performance management, growth enablement, and people leadership
Reports To: Vice President of Operations
Direct Reports: Practice Managers, Supervisors, and select administrative leaders
Key ResponsibilitiesOperational & Financial Performance
Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives.
Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses.
Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities.
Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team.
Conduct monthly site audits for compliance, facility standards, and patient safety readiness.
Leadership & People Development
Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness.
Establish clear management rhythms:
Daily: Site-level huddles driven by Practice Managers
Weekly: Regional review meetings focused on performance metrics and issue resolution
Monthly: Regional scorecard reviews with VP of Operations
Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives.
Physician Relationship Management
Serve as primary liaison between operational leadership and physicians.
Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers.
Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers.
Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards.
Strategic Execution & Growth
Lead operational rollout of new services, technologies, and acquisitions within assigned region.
Partner with Business Development on due diligence, onboarding, and implementation phases of new practices.
Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption.
Compliance, Risk & Quality
Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up.
Enforce safety, facility, and quality standards through structured checklists and site visit programs.
Lead remediation of audit findings and maintain readiness for internal or external inspections.
MSO & Cross-Functional Collaboration
Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations).
Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.).
Cascade enterprise communications and ensure field readiness for new initiatives.
Key Skills & Competencies
Category
Competencies
Driving Results
Accountability, prioritization, decision-making, problem-solving
Operational Leadership
Workflow design, resource allocation, data interpretation, standardization
Interpersonal
Relationship building, communication, conflict resolution, negotiation
Change Leadership
Adaptability, implementation discipline, continuous improvement mindset
Cultural Leadership
Modeling values, fostering engagement, developing people
Qualifications
• Bachelor's Degree required; Master's preferred.
• 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred).
• Proven record of operational performance improvement and leadership of multi-location teams.
• Strong analytical, communication, and organizational skills.
#IDcentral
$74k-124k yearly est. 12d ago
Regional Operations Director - North & Central Florida
Find An ENT Near Me
Operations manager job in Orlando, FL
Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations.
Scope & Focus
Scope: Multi-site management (5 15+ care centers or service lines)
Focus Areas: Operational standardization, performance management, growth enablement, and people leadership
Reports To: Vice President of Operations
Direct Reports: Practice Managers, Supervisors, and select administrative leaders
Key Responsibilities Operational & Financial Performance
Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives.
Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses.
Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities.
Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team.
Conduct monthly site audits for compliance, facility standards, and patient safety readiness.
Leadership & People Development
Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness.
Establish clear management rhythms:
Daily: Site-level huddles driven by Practice Managers
Weekly: Regional review meetings focused on performance metrics and issue resolution
Monthly: Regional scorecard reviews with VP of Operations
Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives.
Physician Relationship Management
Serve as primary liaison between operational leadership and physicians.
Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers.
Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers.
Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards.
Strategic Execution & Growth
Lead operational rollout of new services, technologies, and acquisitions within assigned region.
Partner with Business Development on due diligence, onboarding, and implementation phases of new practices.
Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption.
Compliance, Risk & Quality
Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up.
Enforce safety, facility, and quality standards through structured checklists and site visit programs.
Lead remediation of audit findings and maintain readiness for internal or external inspections.
MSO & Cross-Functional Collaboration
Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations).
Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.).
Cascade enterprise communications and ensure field readiness for new initiatives.
Key Skills & Competencies
Category
Competencies
Driving Results
Accountability, prioritization, decision-making, problem-solving
Operational Leadership
Workflow design, resource allocation, data interpretation, standardization
Interpersonal
Relationship building, communication, conflict resolution, negotiation
Change Leadership
Adaptability, implementation discipline, continuous improvement mindset
Cultural Leadership
Modeling values, fostering engagement, developing people
Qualifications
Bachelor s Degree required; Master s preferred.
5 7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred).
Proven record of operational performance improvement and leadership of multi-location teams.
Strong analytical, communication, and organizational skills.
#IDcentral
$74k-124k yearly est. 60d+ ago
Construction Operations Director
Westbrook Service Company 4.5
Operations manager job in Orlando, FL
Westbrook Vision To be a thriving company that makes a lasting impact in Central Florida for generations to come.
Westbrook Mission To create an employee experience so profoundly different that it leads to changed lives and customers for life.
Job Type: Full-time
Pay: $115,000.00 - $200,000.00 per year
Schedule: Monday to Friday - Weekends as needed
Employee Benefits:
Health Insurance - 87% Paid by the Company (Employee Plans starting at less than $23 per week)
Unlimited Paid Time Off (PTO)
Paid Holidays per year - 8
Paid Paternity/Maternity Leave
Paid Life Insurance
Paid Dental Premiums
Paid Long-Term Disability Insurance
401K Match - Plan Increasing up to 7½%
Vision insurance and Free Prescription Safety Glasses
Gym Membership Reimbursement
Fun Team building Outings (Universal, Top Golf, and Andretti)
AND MORE!
Company-Funded Education Opportunities:
Manufactures' training
Language - Spanish and English
Health and Wealth Education
Emotional Intelligence, Leadership and Advancement Training
Key Responsibilities of the Construction Operations Director include:
Administration & Planning -
Collaborates with President, Vice President and CFO to review budget, WIP statements, department performance, and growth planning.
Monitors the construction industry and remains current with trends, labor, markets, technologies and competition. To effectively forecast workforce capacity shortages and surpluses based on seasons and schedules and adjust accordingly.
Partnering with HR to ensure accurate record keeping (JLA badging, time keeping, etc.) throughout the department, as well as relevant licensing and credentialing of mechanics to ensure staff remain current.
Estimating and Sales -
Reviews pre-construction estimates for accuracy and variance to expected performance, collaborating with the Chief Estimator to act as needed.
Controls labor and material cost by ensuring standards are met in staffing, compensation, overtime, safety, quality, productivity, inventory, purchasing and usage.
Collaborates with the accounting department to ensure all projects are completed, invoiced, closed and collected accurately and within required time frames.
Service and Support -
Maintains high levels of mechanical expertise by staying current on trade-specific development and innovation. Establishes departmental standards of performance, process and procedures.
Develops, implements, and maintains a formal ongoing departmental quality assurance and improvement program. Ensures any applicable regulatory/departmental quality standards are met.
Coordinates with Fleet to ensure company vehicles are well maintained by performing ongoing inspection and reporting.
People & Safety -
Works closely with HR to recruit, on-board, and develop construction staff.
Oversees, directs, and supports construction management staff.
Provides 90-day, first 6-month, and ongoing annual reviews of direct reports.
Ensures all direct reports have a clear understanding of roles and standards, counsels as necessary.
Qualified candidates will have:
High School Diploma, G.E.D., or College Degree (Preferred)
Minimum 5 years of supervisory experience.
The ability to perform takeoffs and read construction blueprints and estimates.
The ability to gather, analyze, and appropriately act on data.
The ability to collaborate and work well with others to accomplish shared goals.
Time management skills and ability to switch tasks effectively; ability to learn and apply learning quickly.
PC computer skills.
Understanding of financial statements, including WIP's.
Must have a valid driver's license.
We are both a Drug Free Workplace and Equal Opportunity Employer.
Our employee selection process includes the following: drug testing, background check, driving record check, pre-employment assessments, and reference interviews with previous employers.
$58k-96k yearly est. 21d ago
Assistant Manager - Landon Pointe
Dominium Management Services 4.1
Operations manager job in Orlando, FL
Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection.
Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally.
We are currently seeking an Assistant Manager to join our team at Landon Pointe, a 276 unit apartment community in Orlando, FL.
Position Summary:
As an Assistant Manager, you will be responsible for supporting the Community Manager with the daily operations of the property.
Responsibilities:
Maintain stable occupancy and meet budgeted financial goals
Build strong resident relations and provide excellent customer service
Assist the Community Manager to train, direct, motivate, and assist site personnel
Establish positive relationships within the community
Be on-call as scheduled by management
Qualifications:
1 - 2 years previous property management experience preferred
Section 8, Section 42, and/or Market Rate experience preferred
Yardi software experience preferred
Ability to work occasional evenings and weekends as needed
About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.
We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.
Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.
#LI-CT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$28k-33k yearly est. 1d ago
Salon Manager
Regis Haircare Corporation
Operations manager job in Orlando, FL
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
How much does an operations manager earn in Haines City, FL?
The average operations manager in Haines City, FL earns between $31,000 and $90,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Haines City, FL
$53,000
What are the biggest employers of Operations Managers in Haines City, FL?
The biggest employers of Operations Managers in Haines City, FL are: