Manager, Operations - VBCM
Operations Manager Job In Helena, MT
The VBCM Operations Manager will report to the Director of Clinical Care Operations, consistently directing and overseeing the objectives and goals of the Value Based Care Management Program. The responsibilities of this role include directly leading and managing teams of Care Managers, providing guidance and supervision, as well as supporting colleague development. The VBCM Operations Manager ensures that the quality, clinical and operational performance objectives of the program are being met. This role is responsible for operational processes and initiatives that support achievement of performance goals and providing support as needed to the Director of Clinical Care Operations.
**Essential Job Functions:**
+ Lead a team of Care Managers.
+ Act as a mentor and coach to the Care Managers, highlighting development opportunities that will positively impact the greater team and aid in their personal development as a Care Manager.
+ Provide performance management for the team of Care Managers to include formal performance evaluations and delivery of performance feedback.
+ Appropriately utilizes diagnostic tools and reports to identify feedback opportunities for colleague performance improvement and recognition.
+ Provide consistent development and retention of team with the support of CareFirst Senior Leadership and Director of Clinical Care Operations.
+ Continually evaluate performance against objectives for the team, develop strategies and implement initiatives to achieve performance goals.
+ Interact with CareFirst in a variety of areas such as integration activities, audits, case management and site visits in collaboration with the Director.
+ Provide clinical/coaching oversight to team to ensure consistency in service delivery to drive contract outcomes.
+ Appropriately utilize diagnostic tools and reports to identify feedback opportunities for direct and indirect colleague performance improvement and recognition.
+ Collaborate with the VBCM Operations Leadership Team, CareFirst Senior Leadership, and CareFirst Training Team, as well as other internal colleagues, to monitor program delivery performance to ensure that contractual requirements as well as the business, financial, clinical, and quality objectives of the VBCM program are being met.
+ Develop and implement the operations strategy for the VBCM program to meet the Sharecare and customer business objectives as directed by the PCMH Operations Leadership Team.
+ Participate in new hire process of Care Managers.
+ Participate in quality improvement activities.
**Specific Skills/ Attributes:**
+ Ability to interpret and understand contract requirements.
+ Demonstrated critical and analytical thinking.
+ Exceptional problem-solving and decision-making skills.
+ Demonstrated strategic and creative thinker (i.e., ability to develop and execute plans and can articulate vision, forecast, and anticipate results).
+ High energy individual with positive, enthusiastic approach. Must be comfortable with ambiguity of program.
+ Self-directed with exceptional organizational skills.
+ Excellent verbal and non-verbal communication skills.
+ Ability to recognize, embrace and support the philosophy, mission, values and vision of Sharecare with leadership practices.
**Qualifications:**
+ Current and active multi-state/compact RN licensure in state of residence is required.
+ Bachelor's degree preferred
+ 5+ year experience in Care/Case Management
+ Prior management and supervision of a clinical team is preferred.
+ Health Plan experience is required.
+ Demonstrates computer competencies to include electronic medical records, word processing, spreadsheet, presentation preparation, and. Demonstrated ability to learn customized computer applications.
+ Maximize all technology inclusive of Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, laptop computers, and all other relevant unified communication technologies.
+ This position will be based from a home office which must satisfy all HIPAA requirements and minimum internet connectivity requirements.
+ Ability to communicate with members, other members of the team, physicians, and plan representatives.
+ Ability to read, analyze, and interpret common scientific and technical journals. Ability to effectively present information to audiences with a variety of knowledge/skill levels
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Delivery Operations Capability Senior Manager
Operations Manager Job In Helena, MT
Responsible for the day-to-day tactical duties for a highly complex technical project. Usually assigned to one complex technical project. Responsible for profit and loss and organic business development. Accountable to oversee results of multi-functional project teams. Responsible for the administrative/operational leadership of a project within the program guidelines set by the Program Manager and customer.
+ Ensures that goals or objectives of projects are accomplished within prescribed time frame and funding parameters. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project.
+ Maintains project/program management related documents including but not limited to contract status sheets, CMMI Process Area Artifacts for programs and projects. Creates, coordinates, and publishes new projects in response to delivery order receipt, and/or project/program updates.
+ Collaborates on the strategic planning and development of white paper recommendations for automation, process improvements and incorporation of new technologies.
+ Monitors project to ensure work scope, schedule, and budget are well defined and maintained. Prepares reports for upper management regarding status of project.
+ Provides the coordination between resource managers/supervisors and ensures all necessary reviews and approvals are received.
+ Functions collaboratively as part of a fast-paced, customer-oriented team and performs effectively as a member of a large program team.
+ Conducts performance/project analyses during phase-down to benefit future/other projects/missions/programs. Mentors and develops team members providing guidance on assigned tasks as appropriate.
+ Builds and maintains working relationships with team members, vendors, client, and other departments involved in the project.
+ Responsible for identifying and mitigating risks and implementing process improvements
+ Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
+ Typically assigned to one large complex technical project or multiple medium size projects. Managed revenue responsibility is typically $750k - $1.5M.
**Minimum Qualifications**
+ Bachelor's Degree in IT, Cyber Security, Business, Engineering, Management or a related field or equivalent relevant experience.
+ PMP, CSM, CSPO or PMI-ACP preferred
+ 7-10 years of experience with a minimum of 5 years Project Management experience.
**Other Job Specific Skills**
+ Superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relationships among all levels of an organization.
+ Experience interfacing with government customer to understand, interpret, and analyze requirements.
+ Ability to manage and lead others.
+ Excellent organizational and time/task management skills.
+ A polished, professional demeanor with good interpersonal skills. Strong verbal and written communication skills.
+ Understanding of contingency planning, disaster recovery, or continuity of operations (COOP).
+ Must have experience working on government contracts.
+ Must be capable of working in an environment that is demanding, sometimes stressful and requires independent thinking, problem resolution and responsible actions with minimal direct oversight by senior management.
+ Must be well versed in life cycle and project management methodologies.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$190,000 to 198,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Director of Scaled Operations, GenAI LLM
Operations Manager Job In Helena, MT
Global Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people's issues and are strong advocates for the Meta community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Global Operations is for you. Global Operations, Product Data Operations, and Scaled OperationsGlobal Operations is responsible for supporting Integrity, Global Support, Product Data Operations. Product Data Operations is a team within Global Operations who provides data and insights that power machine learning and AI, at the core of all Meta products. The team plays a pivotal role in driving the success of GenAI programs by providing leadership, strategic oversight, and operational excellence. Scaled Operations is a team within Global Operations who works closely with Product Data Operations and is responsible for outsourcing work and managing vendor performance.The Role: Scaled Ops Director, GenAI LLM AnnotationsWe are looking for someone who is a strategic leader with a proven track record of driving innovation and excellence in vendor operations. The person in this role will be successful if they can develop and execute a global workforce strategy that leverages business and market intelligence to deliver high-quality projects while optimizing performance and driving innovation.As the Director of Scaled Operations for GenAI LLM, you will be responsible for leading the development and execution of a comprehensive vendor management strategy that aligns with Meta's business priorities and ensures efficient delivery of projects. You will partner with internal stakeholders to select, procure, and onboard vendors, manage vendor relationships, and hold vendors accountable to predefined goals and expectations.To succeed in this role, you will need to have a strong understanding of vendor management principles and practices, excellent communication and negotiation skills, and experience interfacing with C-Suite stakeholders. If you are a strategic leader with a passion for driving innovation and excellence in vendor operations, we encourage you to apply for this exciting opportunity.
**Required Skills:**
Director of Scaled Operations, GenAI LLM Responsibilities:
1. Evolve the global workforce strategy and ecosystem footprint that leverages business and market intelligence, aligns with XFN business priorities, and ensures efficient delivery of projects that meet quality standards.
2. Iterate on our strategic workforce plan to enable an ecosystem of internal and external workers that optimizes performance, drives innovation, and achieves strategic objectives.
3. Partner with internal stakeholders to select, procure and onboard vendors to supply annotation workforce.
4. Support budget planning and lead commercial enablement efforts which includes designing contracts that safeguard Meta's interests while incentivizing high-performance outcomes.
5. Manage timely and accurate invoice payment to vendors in compliance with contractual terms.
6. Serve as liaison between Meta and vendors by developing project requirements including talent profiles and work instructions.
7. Manage vendor relationships and hold vendors accountable to predefined goals and expectations.
8. Partner with internal stakeholders to provide the technology to enable capacity planning, work distribution, work delivery, learning delivery and quality measurement.
9. Implement mechanisms to capitalize on insights from vendor partners and the hybrid workforce to drive continuous improvement, inform decision-making and execute strategic growth.
**Minimum Qualifications:**
Minimum Qualifications:
10. Bachelor's degree in Business Administration, Operations Management, or related field
11. 10+ years of experience in global outsourcing at scale, vendor management, operations leadership, or related field
12. Effective understanding of vendor management and overall third party engagement models, principles and practices
13. Proven track record of leading and managing teams. Experience building great teams that are agile and lean while leading effectively across a global matrixed organization.
14. Proven communication, negotiation, and problem-solving skills
15. Experience interfacing with C-Suite stakeholders
**Preferred Qualifications:**
Preferred Qualifications:
16. MBA or related degree
17. Experience in managing vendor operations for AI/ML annotation projects
18. Knowledge of GenAI LLM annotation processes and technologies
19. Experience working in a fast-paced, dynamic environment
20. Experience leveraging AI to deliver operational excellence
21. Experience in Workforce Planning across multiple time-zones
**Public Compensation:**
$287,000/year to $330,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
SR MGR BUSINESS OPERATIONS
Operations Manager Job In Helena, MT
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Senior Manager Business Operations contributes to the overarching strategic vision of the Systems Transformation organization, integrating a diverse range of ideas and methodologies. Collaborate with various teams across the Enterprise Operations and other business units such as IT, enterprise architecture, and security to establish effective transformation initiatives, deployment strategies, and performance measurement. Evaluates and oversees system architecture design, feasibility, and cost analysis. Leads the team to deliver defined business values on time, within budget, and ensures stable operations. Responsible for the execution of numerous projects or complex transformation programs, ensuring solutions meet business requirements. Consults and collaboration with leadership, subject matter experts, and other stakeholders to drive successful end-to-end system transformations.
**The Main Responsibilities**
+ Leads a team of high-performing technical analysts, fostering a collaborative and innovative environment to ensure that all technical solutions are robust and meet the business requirements.
+ Develops, plans, and manages the development and implementation of highly complex systems transformation initiatives across the organization.
+ Collaborates with cross-functional teams, including IT, enterprise architecture, and security, to ensure alignment with business objectives and strategic goals.
+ Manages scope definition, stakeholder expectations, project plans, milestones, and associated deliverables, ensuring that transformation initiatives are completed on time and within budget. Oversees project financials and ensures that the business case is maintained throughout the transformation process.
+ As a part of change management, design, develop, and manage communications to ensure all stakeholders are informed and engaged throughout the change process.
+ Conduct impact analysis by assessing the impact of changes, evaluate change readiness and identify key stakeholders to tailor strategies accordingly.
+ Leads and develops cross-program delivery teams composed of internal and external resources, ensuring that all team members are aligned and working towards common goals.
+ Regularly assesses project progress, consolidates and reviews status reports, and conducts continuous reviews with project leaders to ensure successful project completion.
+ Supports end-to-end project planning, risk identification, dependency tracking, issue resolution, and change management for all transformation initiatives. Sets and controls standards, mentoring the team to improve project delivery and performance.
+ Identifies opportunities for innovation and improvement within transformation projects and across the organization. Ensures that systems transformation initiatives deliver defined business values and drive successful end-to-end transformations.
+ Leads the implementation and adoption of new technologies and processes, ensuring that the organization remains competitive and responsive to market changes.
+ Ensure that the organization gets the best value from its vendors while minimizing risks and maintaining high standards of service delivery, by way of cost control, relationship management and risk management.
**What We Look For in a Candidate**
**Required:**
+ 10+ years of relevant experience in Telecom industry (wireless, wireline, transport)
+ Bachelor's degree in related field or equivalent education and experience
+ 5+ years' people management experience
+ Experience leading multiple complex projects in the technology industry
+ Strong skills with MS Project Plan, Visio, PowerPoint and Excel
**Preferred:**
+ PMP certification
+ OneVizion platform knowledge and integration experience
+ Master's degree
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (***************************************************
+ Bonus Structure
**What to Expect Next**
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 336549
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
02/01/2025
Sales Performance Manager
Operations Manager Job In Helena, MT
We are actively hiring for Licensed Life Insurance Agents or those looking to become licensed in life insurance to expand our team. We are a Life Insurance Agency partnered with Symmetry Financial Group serving middle class families in the life insurance industry. Our agents help families in their regional area or whatever territory they choose working remotely with full control of their schedule and the income they make. With self paced promotion and raise targets to control their growth within the company.
We assist families with financial planning strategies in the areas of mortgage protection life insurance, whole life, term life, accidental, critical illness and more. We take great pride in the service we provide to our clients because they trust us with one of life's most important decisions: their family's financial future. Our agents thrive on a 100% Commission compensation structure that allows them full control over the income they chose to make. Who is a good fit for us? The right person for our team will be:
Coachable and willing to listen to and implement advice given from Mentors and Uplines
Have a strong Work Ethic
A strong moral compass that does the right thing even when no one is looking
A willingness to grow both personally and professionally
A positive attitude
We are a culture driven company and the personal growth of each of us is what drives our core values and culture. If this sounds like you then you could be a good fit for our team. Apply today to see if we are the right vehicle to help you rise to new heights in the Life Insurance Industry. ***The success and earnings results of other insurance agents referenced or described herein, or even similar results, are not guaranteed, and not all new agents will achieve the same or similar results. Your level of success and your corresponding earning potential will be determined by a number of factors, including but not limited to the amount of work you put in, by your ability to follow our training and sales system, and by the insurance needs of the customers in the geographic areas in which you choose to work.***
Job Duties
Call prospects to schedule appointments.
Prepare quotes with upline and carriers.
Present Quotes to Clients.
Assist clients with the application process.
Responsibilities
Take leads on a weekly basis.
Consult openly and honestly with uplines and mentors.
Maintain healthy relationships with clients, carriers, and uplines.
Follow applications through to approval working with both the client and the carriers.
Attend daily/weekly conference calls and meetings with mentors.
Learn and implement our proven sales system for maximum profitability.
Symmetry Financial has a lead system that our agents can invest in to ensure that you are sitting in front of fresh prospects weekly. Spending more time selling and less time prospecting.
Qualifications
Hard working and self motivated
Coachable and willing to listen to and implement advice from mentors
Sales experience is a plus but not required - We will Trainā¦
Already licensed in Life Insurance is a plus
Requirements
Must be at least 18 years old,
Must be currently living and authorized to work in the U.S.
Must be a high school graduate or equivalent.
Must have a State Approved Life Insurance License or be Willing to Obtain State Approved Life Insurance License.
*** This is a 1099 Commission Only Position ***
Advancement
Self paced Commission Raises per premium target goals and guidelines
Self paced promotions and team growth per promotion guidelines
Ability to scale and grow profitable business
Benefits
Passive income opportunities
1st in class bonus system
Trips and Incentives
Laboratory Operations Manager - Full-Time (Exempt)
Operations Manager Job In Helena, MT
Under the leadership of Director of Laboratory Services, the Laboratory Services Operations Manager will be responsible for the day-to-day operations of the Laboratory Services Department.
KNOWLEDGE/EXPERIENCE: Minimum of five years' experience in a fast-paced healthcare or business environment required. Previous experience in a leadership role in a Laboratory setting is preferred. Experience in Process management, LEAN development, budgets and Project management preferred.
EDUCATION: BS/BA degree is required. Masters preferred.
LICENSE/CERTIFICATION/REGISTRY: Current licensure as a Clinical Laboratory Scientist in Montana strongly preferred.
This position will be responsible for:
1. Departmental Operations. Actively connect department through active rounding, communication and availability to all lab staff.
2. Relationships / Communication. Build and maintain emotionally intelligent relationships and effective communication with all stakeholders (above, beside, below). Help engage Leads with the intent of Technical Supervisors assuming roles as staff group leaders and active communicators.
3. Culture Development. Cultivate a culture of trust, accountability, ownership, reliability, and follow-through.
4. Problem Solving. Successfully and expeditiously resolve and/or support the staffs concerns, and problems.
5. Quality Control, Safety & Compliance. Promote, model, equip the department for Quality Control, safety, and regulatory compliance.
6. Healthy Team. Collaborate to create and sustain a high-performing team that produces quality results and gold standard employee experience.
7. Selection / Retention. Working with the Director and leads, get and keep the right people on the bus (hiring, retention).
8. Operational Excellence. Pursue and achieve operational excellence in fiscal, regulatory, and patient experience areas.
The following functions will be the responsibility of the Laboratory Services Operations Manager.
Daily Operation: Assists the Director in the day-to-day operations of the Laboratory Services Department.
Patient Flow: Is responsible to ensure effective and efficient patient flow systems; ensures development and consistent implementation of tools to ensure patient satisfaction with service as measured by satisfaction scores; responds to and resolves complaints.
Patient Care: Works with Phlebotomy Coordinators, Outreach Business Office (OBO), Data analysts, Point Of Care Coordinator(s), Pathologists and Technical Laboratory Supervisors to foster collaborative relationships and ensure consistent and integrated approach to providing services.
Policies, protocols and Safety: Works collaboratively with Technical Laboratory Supervisors, Phlebotomy Coordinators, OBO, Pathologists and other constituencies to develop and implement policies and procedures to comply with rules, regulations, and state and federal law; ensures practices to support patient safety
CQI & QA: Responsible for working with the lead technologist to the development and participation in both CQI and QA yearly plans and activities (as approved by Director).
Patient Experience: In a shared role with the Director and Phlebotomy Coordinators, the Manager will be accountable for improvement of patient experience and scores for both the sections and the department.
Budget and Strategic planning: Will assist in evaluating budget expenditures and productivity and make recommendations to insure operations are within budget. Will take part in strategic planning and budget development each year. Manager will also assist with Kronos time and attendance for staff.
Staffing & Scheduling: Responsible for overseeing the development of staffing schedules that meet both the physicians and patients needs. These schedules must also meet the productivity standards set forth by the Director and budgets for each year.
Phlebotomy and Client Services: Responsible for overseeing the Phlebotomy Coordinators to ensure that all collections, shipments and transfers meet the quality standards set forth by the Laboratory Leadership team. The Manager must also work cohesively with the Technical Laboratory Supervisors to resolve issues including the timeliness of collection and testing.
Staff Training/ orientation: Responsible for oversight for training and orientation functions that are employee centered, competency based and timely.
Staff Development: Responsible for working with the Director, Technical Laboratory Supervisors, Phlebotomy Coordinators and Pathologists to insure there is a continual plan for the education and development of each staff member.
Regulatory Compliance: Responsible for assisting in the compliance of the Laboratory to CLIA, CMS and other regulating agencies requirements. Works cohesively with the Technical Laboratory Supervisors and Phlebotomy Coordinators assure compliance of each employee. The Manager will be required to function as a member/leader of a department compliance team.
Equipment maintenance: Assist with ensuring adequate equipment maintenance and that all equipment is in compliance with regulatory requirements and calibration standards.
Equipment vendors and Biomed: Assist in being a liaison with both equipment vendors and Biomed Services.
Department Projects: May be assigned responsibility for participating in or leading department projects such as but not limited to ARRA Meaningful Use, ICD-10 implementation and LEAN Process improvement .
Meetings: The Manager will attend and participate in all department meetings. Manager could be asked to lead these meetings if Director is not able.
Departmental Liaison: Responsible for being a liaison between Providers, Nursing, Patient Access and Laboratory to ensure the best possible patient care experience.
Subject Matter Expert: Responsible for acting as and mentoring SME in areas assigned.
Staff performance input: Will participate in evaluating employee performance in designated areas of responsibility and assist Director with employee recruitment, and disciplinary action as defined by St. Peter's Health policy.
Evaluations: Provide input and participate in employee evaluation and competency assessment in designated areas of responsibility.
Positive, encouraging and promotional: Responsible for always setting the example of positive interactions, encouraging actions and promoting co-workers, providers, the hospital, and the medical group.
Other duties as assigned by leadership team.
Manager - Cloud Operations
Operations Manager Job In Helena, MT
Customers demand highly available cloud services. We help Oracle support the best-in-class cloud offering by enabling our engineers to easily maintain cloud solutions. We are looking for a **Network Operations Center Manager** to lead a new network operations center in the USA. The role will lead a team of network engineers to support 24x7 network operations of Oracle's Cloud Infrastructure as part of the Global Network Operations Center organization. We need a strong leader to build and lead an engineering organization. You must be passionate about operations and the customer experience. You should be comfortable supporting distributed systems that interact with a variety of services. You should enjoy building effective organizations, coaching and mentoring engineers, and representing your organization to senior leadership. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Your excellent judgment and strong communication skills will be invaluable when defining the roadmap for your areas of ownership.
The right leader for this role will make all the difference for our organization, our product, and our customers. Are you able to provide direction and structure for your teams? Do you enjoy mentoring engineers? Are you able to take feedback and learn from engineers and leaders across a large organization? Do you thrive in a fast-paced environment, and want to be an integral part of a truly great team? Come join us!
**Mandatory Qualifications:**
Ā· 5+ years of experience in large scale physical network support
Ā· 3+ years of experience in an engineering and operations management role
Ā· Experience in a technical leadership and management role
Ā· Experience driving hiring, onboarding new engineers and ongoing performance management
Ā· Excellent organizational, verbal, and written communication skills
Ā· Excellent judgment to influence product roadmap direction, features, and priorities
Ā· Bachelor's degree in Network Engineering, Computer Science, Electrical/Hardware Engineering or related field
**Preferred Qualifications:**
Prior experience with large scale data center operations.
Career Level - M3
**Responsibilities**
Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc.
As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and suggest improvements to the architecture.
Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $107,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling ***************, option one.
**Disclaimer:**
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
*** Which includes being a United States Affirmative Action Employer**
Regional Broker Manager - Colonial Life - Houston/Austin/San Antonio
Operations Manager Job In Helena, MT
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
The Regional Broker Manager is responsible for driving the growth of broker influenced sales in their assigned territory(s) in partnership with local leadership and Colonial Life's career agency distribution channel. Growth in sales may come in either commercial or public sector market segments and will primarily focus on the acquisition of new clients but may also include support for existing client growth.
**Principal Duties and Responsibilities**
+ Increase profitable sales and the number of new clients through insurance brokers in Public Sector and commercial markets in partnership with the Colonial Life sales organization and home office business partners.
+ Work with territory sales managers and colonial life agents to target specific broker relationships where growth can be achieved. Personally engage with targeted brokers on a regular basis to drive new client sales opportunities.
+ Personally document details of broker engagements in company CRM platform on a weekly basis as well as document, manage, and cultivate pipeline of client opportunities for brokers that the RBM is supporting.
+ Act as a strategic business partner to field agents in presentations for prospective and existing customers
+ Partner with Territory Sales Managers to create and execute business plans that will drive growth in the local broker market and aligns to regional and national goals.
+ Train and develop the Colonial Life sales hierarchy in brokerage market and the Colonial Life value proposition. This includes decision maker presentations, brokerage differentiators, National Broker Partners, and all available marketing programs.
+ Ensure appropriate distribution alignment between Colonial Life's field organization and national broker partner offices
+ Engage and educate brokers on Colonial Life's overall Value proposition and our expertise in the public sector, commercial, brokerage, and large case markets. Manage and participate in broker meetings, forums, conferences, trade shows, and lunch & learns within assigned region
+ Cultivate strong working relationships with internal and external partners
+ Evaluate potential MAP, Worksite Specialist, broker sales representatives and HO visit requests within assigned region. Work with VPS, Territory Sales Manager and AVP of Broker Market Development to approve or decline request.
+ Adhere to company's expectation regarding budget and expense management
+ May perform other duties as assigned
**Job Specifications**
+ Bachelor's degree or equivalent experience
+ Licensed to solicit insurance or the ability to obtain insurance license in states within assigned territory within 45 days
+ 8+ years of Broker sales/marketing experience, preferably in worksite or voluntary benefits products
+ Strong communication, influencing, presentation, and persuasion skills
+ Strong problem solving and planning skills; attention to detail
+ Excellent interpersonal and collaboration skills; highly responsive to customer needs
+ Ability to travel 50% to 75% of the time
+ Self-guided; Strong Organization skills
**Compensation:**
This position's compensation consists of a salary and supplemental incentive compensation. The base salary has a range of $100,000 to $120,000 depending on experience, location, and other factors.
**Location:**
Must be located in territory.
\#LI-PO1
\#LI-Hybrid
~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Colonial Life
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Business Transformation Manager, Merchandising Initiatives
Operations Manager Job In Helena, MT
The Business Transformation Manager will identify, create, and deliver best practice processes throughout DSD. This position will lead high impact projects utilizing Lean, analytical, and project management methodologies across KDP operations. This is a highly visible role within the Merchandising Initiatives team with significant exposure to senior leadership on a regular basis. Ideal candidates will have demonstrated leadership skills, held various business roles, think strategically across a broad range of topics, and be motivated to drive change.
**Ability to travel a MINIMUM of 50% within the US and North America is an expectation of this job**
**This position can be based in Frisco TX or remote**
**POSITION ACCOUNTABILITIES:**
+ Lead key special projects for KDP's Direct Store Delivery organization in warehouse, inventory, delivery, sales, and merchandising spaces with ownership from project inception through definition, execution, and closeout.
+ Collaborate with champions, including the Senior Vice President, to deliver value to the business; value will typically be measured in real hard dollar or working capital savings
+ Develop and Maintain Relationships - within the Operations Initiatives team and throughout KDP network
+ Managers success will come from people and process; developing and maintain the right relationships and using a collaborative approach will ensure overall success
+ Develop People - work with all levels, from shop floor to management, and have a true desire to make a difference in all people you encounter
+ Drive Culture Change - Drive fact-based decision making throughout the organization
+ Duties will include project management, delivery of value through improved processes, leadership, and lead improvement events
+ Will need to utilize analytical skills to research trade break, warehouse break, obsolescence opportunities
+ Successfully build, balance, and implement new merchandising routes at site level, accounting for geography, delivery day balance, and work load balance
+ Assist in the training and developing of site level merchandiser supervisors and merch managerson the use of Merch MyDay and the Merch Dashboard
+ Follow up with previously routed sites to assess their performance, analyzing data, and recommending changes/updated where necessary
+ Work within the greater Merchandising Initiatives team to assist on all merchandising projects (routing, training, M&A work, etc.)
+ When necessary, provide assistance to the greater Operations Initiatives team when help is needed on special project work
**Ability to Successfully Demonstrate the Following Performance Competencies:**
+ Adaptability
+ Leadership Impact
+ Change Management
+ Innovative and Transformative Thinker
+ Effective Communicator
+ Tenacity in The Face of Resistance
+ Strategic Decision Maker
+ Ability to influence at all levels of the organization
**Total Rewards:**
+ Salary Range: $81,100- $100,000 / year.
+ Actual placement within the compensation range may vary depending on experience, skills, and other factors
+ Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
+ Annual bonus based on performance and eligibility
**Requirements:**
+ Bachelor's degree from an accredited college/university and/or 5 years' work experience in an operations leadership or similar role in a company...KDP P&L management experience is preferred, but not required
+ Strong project management experience in cross functional environments
+ Ability to travel for a full week at a time and up to 75% as needed for a project
+ Ability to effectively use Microsoft office suite of tools (heavy emphasis on EXCEL and Power Point)...EXCEL functions such as pivot tables, v lookups, and basic formulae are a must
+ Ability to mine different sources of data and compile them into user friendly presentations
+ Ability to work full days on a shop floor or field sales-based environment. Frequent standing, sitting, climbing of stairs may be required depending on project assignment
**Company Overview:**
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice (************************************ , providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
109435
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Laboratory Operations Manager - Full-Time (Exempt)
Operations Manager Job In Helena, MT
Under the leadership of Director of Laboratory Services, the Laboratory Services Operations Manager will be responsible for the day-to-day operations of the Laboratory Services Department.
Print & Mail Operations Manager
Operations Manager Job In Helena, MT
Why should you keep reading and consider working here? We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration (DOA). Our foundation of success is having effective working relationships, built on mutual trust and respect. We will challenge you to be the best you can be and will work hard to provide a work environment that allows you to succeed.
What is this career opportunity?
General Services Division is a dynamic agency comprised of Capitol Facilities Maintenance, Real Property & Leasing, Surplus Property & Recycling, and State Print & Mail. State Print & Mail (SPM) is seeking an Operations Manager who will foster communication between managers, and champion a team approach that supports a positive work culture and operational efficiency of core business functions. This role reports to the SPM Bureau Chief, and directly supervises four managers described below.
1) Preflight, Procurement & Customer Service section - comprised of the manager, two customer service reps, one procurement officer, three design specialists, and two bindery technicians. This team's mission involves end-to-end quality control, preparing files for production and setting a standard for customer service.
2) Print Production section - comprised of the manager and 8 print production technicians. This team focuses on executing quality print production in a timely manner and meeting daily deadlines.
3) Mail Courier section - comprised of the manager, four mail couriers and one post office clerk. This team provides secure delivery and process of all state mail produced internally and retrieved externally via our messenger service.
4) Document Services section - comprised of the manager, and two imaging technicians. This team provides document scanning and agency fulfilment needs.
Additional responsibilities will include the following:
ā¢ Study, document and recommend production process improvements that optimize productivity, cost-efficiency, and job scheduling
ā¢ Document and maintain equipment requirements, coordinate the installation of new equipment, etc.
ā¢ Apply methods of continuous improvement and operational excellence to synchronize each shop section
ā¢ Oversee the State's Managed Print Program
ā¢ Understanding of State printing policies and statutes
This position is open till filled with a first review date of January 14, 2024.
What are we looking for?
Education and Experience\:
ā¢ A bachelor's degree in Business or related field; AND
ā¢ 5 years relevant print production experience; AND
ā¢ 2 years of supervisory and leadership experience. OR
ā¢ Alternate combinations of education and experience will be considered on a case-by-case basis.
Competencies\:
Knowledge of:
ā¢ Print & Mail operations and production management
ā¢ Business and management principles directly involved with strategic planning, leadership & personnel mentorship
ā¢ Procurement processes and procedures
Ability to:
ā¢ Deliver and promote outstanding customer service
ā¢ Provide leadership, vision, encouragement, and expectations for staff
ā¢ Become fluent in business MIS (Avanti Slingshot)
ā¢ Prioritize staff workload and juggle multiple projects and deadlines
ā¢ Communicate, develop, and maintain positive working relationships
ā¢ Work well under pressure
ā¢ Communicate effectively orally and in writing
ā¢ Strong analytical and problem-solving abilities
ā¢ Build consensus among a group of varying stakeholders
ā¢ Apply strategic and tactical business acumen to find solutions
ā¢ Formulate and direct the development of objectives, budgets, and staff activities
Does this sound like you?
Please tell us how and why by submitting your resume, cover letter, and three professional business references. In your cover letter, please tell us about your leadership experience and why you want to join our team and be at the center of print and mail operations in state government. (Please Note\: You do not need to complete the āwork experienceā or the āeducation & certificationsā portion of the application process in our recruiting system. You only need to upload the requested documentation.)
What can you expect from us in return for your work with our agency?
ļ Look hereto see the additional benefits! They include:
o Work/life Balance
o Health Coverage
o Retirement plans
o Paid Vacation and Sick Leave and Holidays
o And moreā¦
ļ Public Service Loan Forgiveness (PSLF) - Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Look hereto learn more and see if you may qualify!
Other important information to be aware of.
ā¢ This position requires the successful completion of a criminal background check.
ā¢ Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.
The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
Safety and Operations Manager
Operations Manager Job In Helena, MT
Safety and Operations Manager JobID: 2929 Independent/ Safety and Security Program Manager Safety and Operations Manager As a Safety and Operations Manager for Helena School District, you would be responsible for managing district safety, security and facility use by developing and maintaining a comprehensive program to protect and provide a safe and secure environment for all students, teachers, staff, and the wider school community.
Some of what you will do:
+ Responsible for all district safety, security, and facility use programs, protocols, and systems.
+ Coordinate with administrators for standard response protocols (emergency drills) and operational training to secure and ensure the safety of students, teachers, and staff.
+ Lead the district Safe Schools program including disaster preparedness, employee and student safety, and public risk factors.
+ Lead the district safety committee in partnership with the assigned administrator.
+ Maintain the district environment safety testing program (indoor air, drinking water, hazardous materials such as asbestos, lead, etc.)
+ Facilitate inspections (fire marshal, Montana Department of Labor, district insurance).
+ Inspect all district school and office facilities for adherence to industrial health and safety regulations, and guidelines including playgrounds, parking, shops, and general use areas.
+ Prepare, maintain, and update the district Emergency Operations Plan (EOP) to ensure school safety and adherence to standard response protocols.
+ Provide consultation to administration for long- and short-term planning of facility safety, use, and operations.
+ Serve as the district liaison to several planning groups to include the Local Emergency Planning Committee (LEPC), district crisis response team, City/County Parks Board, ETC.
+ Coordinate and maintain fire evacuation, lockdown, earthquake and other evacuation records as required by the State of Montana.
+ Coordinate with the district technology team for technological, safety and security details necessary to facilitate access and security.
+ Monitor and partner with administrators for building scheduling using designated computer program (Velocity). This includes after-hours community use of facilities.
+ Support K-12 administration with operations and support of events and activities. Includes deploying custodial services and maintenance support in cooperation with the custodial and facilities managers.
+ Coordinate with facilities manager for repairs or updates as required based on safety audits.
+ Review and analyze changes and proposed changes in laws, which impact the risk management function of the district and makes recommendations for action based on that review and analysis.
+ Respond to emergency calls during off-hours such as nights and weekends.
The successful candidate will have:
+ Bachelor's degree and five years related experience managing the safety program for an organization or an equivalent combination of education and experience.
+ Experience with Microsoft Office programs.
+ Knowledge of state and federal safety requirements.
+ Valid Montana driver's license to operate school vehicles.
Ideally, we are also looking for someone with any of the following experience:
+ Project management experience preferred.
+ Knowledge of school safety and security, and access control preferred.
+ Management experience preferred.
+ Experience in risk management/ safety field preferred.
+ Experience in public school's facilities, transportation, warehouse, and/or grounds maintenance preferred.
+ Working knowledge of building and grounds operations involving plumbing, electrical and mechanical systems preferred.
+ Velocity Certification preferred.
Starting salary is $63,927.14-$71,611.90 per year depending on experience and includes a comprehensive benefits package.
How to Apply Complete the online application to include a cover letter and resume.
This position will remain open until filled and applications are accepted immediately.
Question? Email ************************ (************************g) g or contact Human Resources at **************. Important Note
+ This recruitment may also be used to fill additional positions per business needs.
+ The hiring authority reserves the right to offer the position at any time during the recruitment process. It is to the applicant's advantage to apply as early as possible.
+ Prior to employment, you must successfully complete the appropriate background check required for employment.
The Helena School District is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, genetic information, sex, sexual orientation, gender identity and expression, age, marital status, military status, citizenship status, culture, social origin or condition, use of lawful products while not at work, political affiliation, a mental, physical or sensory disability, or by any other distinguishing characteristic if otherwise able to perform the essential functions of a job with reasonable accommodations. Persons with a disability who need assistance in the application process or those needing this announcement in an alternate format may email ************************g or call **************. TTY users should first call 711 to access the Traditional Relay Service from Montana Relay.
Site Manager
Operations Manager Job In Helena, MT
GovCIO is currently hiring for a remote Site Manager for the USPS TESS proposal. **Responsibilities** + Manages all on-site aspects of contract fullfillment with Supplier resources in conjunction with direction provided by USPS Managers + Ensures timely provision of reporting, status updates, work reviews, and invoicing as required by the contract terms
**Qualifications**
+ Bachelor's with 7+ years of site management experience (or commensurate experience)
+ Clearance Required: Ability to maintain a public trust clearance
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $94,150.00 - USD $120,000.00 /Yr.
Submit a referral to this job (*****************************************************************************************************************
**Location** _US-Remote_
**ID** _2024-4800_
**Category** _Information Technology_
**Position Type** _Full-Time_
Director - Lounge Operations & Servicing
Operations Manager Job In Helena, MT
**You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The US Consumer Services (USCS) group is responsible for growing our consumer business worldwide, strengthening our global leadership position in the premium and travel space, and delivering exceptional, differentiated customer experiences.
Within USCS' Travel & Lifestyle (TLS) team, the Global Lounge Experiences team is a high impact group, responsible for the strategic definition and delivery of the Global Lounge Collection benefit to Amex's global premium Card Members. The Global Lounge Collection benefit encompasses the Centurion Lounge network and access to network lounges through partnerships (i.e., Delta, Priority Pass).
The Director, Lounge Operations and Servicing, is responsible for the end to end operations of Centurion Lounges and Centurion New York. This individual will partner with the Vice President & peer Director of Lounge Operations and Servicing, as well as the Centurion Lounge Center of Excellence and Global Lounge Collection Benefit Management teams, to maintain our leadership position in the lounge business through developing best-in-class servicing standards, optimizing our supplier and operator relationships, leading a team of frontline colleagues across the network and collaborating with key internal partners to effectively operate the network.
This is an excellent opportunity for a strong people leader with a strong operations track record who is interested in driving optimization strategies in a fast-paced and premium environment.
**Key Responsibilities** :
+ Lead a high performing team of frontline colleagues around the world and inspire a strong, close-knit team culture to drive engagement and customer satisfaction in a diverse and inclusive environment.
+ Manage operator relationships for the Centurion Lounge network and maintain KPIs to measure and improve servicing and financial performance.
+ Identify trends and areas for improvement based on customer and colleague feedback, and take proactive measures to enhance the customer experience.
+ Develop and execute talent management strategy including hiring, onboarding and training plans for the frontline colleagues.
+ Drive strong relationships with Global Supply Management, Global Real Estate, and Global Advertising & Brand Management to effectively manage procurement and real-estate processes related to the Centurion Lounge operations.
+ Closely partner with Global Lounge Collection Benefit Management team in optimizing the near & long-term strategy for the Centurion Lounge network.
+ Identify and mitigate potential risks related to health & safety, customer interactions and data security, and lead with a clear understanding of company's code of conduct.
+ Collaborate with the Centurion Lounge Center of Excellence to identify opportunities for process improvements and quality gains.
+ 30% travel required (as conditions allow and to be aligned in partnership with leader)
**Qualifications** :
+ 10 years of experience in operations, travel, or hospitality related industry
+ Exceptional people leader and reliable teammate with tangible history of developing large teams and building a highly effective and results-driven culture
+ Strong customer first mindset, with the ability to prioritize customer needs while balancing operational requirements
+ Creative innovator with the ability to combine best practices with new ideas to create compelling experiences for customers to deepen their engagement
+ Highly motivated self-starter, with a sense of purpose, positive attitude and an agile approach - ability to shift priorities with changing internal and external environment
+ Success partnering across complex organizations to drive change
+ Prior leadership experience in global business operations, customer service, lounge, travel or hospitality related business with understanding of the luxury space
+ Strong interpersonal skills with the ability to influence and manage expectations across large cross-functional teams, senior leaders and external stakeholders
+ Executive level communications and presentation skills
**Qualifications**
Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: ****************************************** to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Operations
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 24023148
Manager Rebate Pharmacy Operations
Operations Manager Job In Helena, MT
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting Title** Manager Rebate Pharmacy Operations
This position provides administrative oversight and management of rebate operations team and is responsible for directing day to day operations within the rebate department. Solution issues and communicate issues and recommended solutions to upper management. Enforces teamwork across all internal departments, as well as with Medicaid Clients, and an in-depth understanding of all rebate programs, trends, and current management techniques and industry guidelines.
**Job Description**
+ Manages and coordinates the activities of the team through supervisors to efficiently manage the output of assigned tasks.
+ Monitors the performance of team members by means of observation and ongoing communication with supervisors.
+ Accountable for team conduct and productivity.
+ Monitors direct reports attendance and reliability patterns.
+ Administers performance improvement or corrective action plans when needed for direct and indirect reports.
+ Enters and manages tickets for rebate team.
+ Attend meetings to prioritize tickets, communicates system issues between IT and Operations team, reports progress and roadblocks to leadership for escalation.
+ Identifies and assists in creation of new Cognos reports and enhancements of existing reports. Identifies and implements more efficient ticket process from entry to completion.
+ Identifies opportunities for improvement and efficiency within rebate system.
+ Manages to completion any current projects.
+ Adheres to organizational policies and procedures and ensuring compliance with federal laws, state laws and standards of practice which govern the Medicaid Drug Rebate Program.
+ Ensures compliance with each State Medicaid contract.
+ Maintains rebate records in accordance with all applicable state and federal guidance.
+ Coordinates with external auditors for yearly SOC-1 audit.
+ Works directly with Director to fulfill OIG and CMS audit requests.
+ Attends meetings with auditors and delivers requested documents.
+ Communicates any findings or process changes with supervisors to remain in compliance.
+ Works with IT team to make changes to the rebate system to remain in compliance.
+ Provides periodic updates on business performance concerning escalation issues, performance feedback, and productivity are some areas of discussion for these periodic meetings.
+ Acts as a consultant to Rebate Director for RFPs and implementations when necessary.
+ Assists Rebate Director in client facing meetings and communications.
+ Performs monthly department meetings with staff, and as needed.
+ Records content of meeting. Ensures compliance and accuracy of any tasks or projects required of the position or staff.
+ Develops goals and implements necessary performance management for direct reports, and reviews for progress of the employee throughout the year.
+ Assists Supervisors in developing goals for their teams and implementing performance improvement plans where needed.
+ Ensures proper workflow and efficiencies of the department.
+ Ensures measured productivity standards and quality of the department are achieved.
+ Works with Quality and Training specialist to refine and improve any processes that effect quality and productivity of the department.
+ Supervises and assists in training and implementation of enhanced workflows.
+ Supervises the training of new hires and temps and any re-training that is warranted for existing staff members.
+ Completes periodic updates to training schedules, user manuals, and process documents as needed.
+ Implements new training processes using modern techniques.
+ Maintains eInvoice contacts including registration activities, updates to contact information and labeler code assignments and ending access via eRebate.
+ Acts as the point of contact for manufacturers and internal staff for eInvoice.
**Responsibilities**
+ In-depth knowledge of drugs, a broad understanding of CMS rules and regulations as they pertain to rebate processing and Medicaid Drug Rebate Program.
+ Ability to effectively communicate across business lines.
+ Working knowledge of Microsoft Office Suite, specifically Excel.
+ Cognos reporting experience.
+ Basic knowledge of accounting principles a plus.
+ Experience in accounts receivable and/or collections.
+ Medicaid rebate experience.
+ Retail pharmacy or pharmacy tech experience.
+ 3+ years' supervisory experience.
+ Experience in planning and managing people and processes to ensure operations meets all service level agreement (SLA) requirements of client contracts operations environment.
+ Ability to maintain operational workflows, metrics and procedures.
+ Demonstrated process improvement experience.
**Work Experience**
Work Experience - Required:
Supervisory
Work Experience - Preferred:
Operations, Pharmacy Rebate Management
**Education**
Education - Required:
Bachelors - Accounting, Bachelors - Finance
Education - Preferred:
A Combination of Education and Work Experience May Be Considered.
**Certifications**
Certifications - Required:
Certifications - Preferred:
CPT/ExCPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements - Pharmacy - Pharmacy
Potential pay for this position ranges from $66,880.00 - $107,000.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (******************************************* and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law._
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.
If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at ************** or email *****************************.
Operations and Strategy Manager
Operations Manager Job In Helena, MT
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day - we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.
One Confluent. One team. One Data Streaming Platform.
Data Connects Us.
**About the Role:**
This role will provide operational support to the CSG Global Scale and Incubation organization, which delivers a portfolio of services optimized to support the various stages of the Confluent customer journey at scale. The Operations Manager will work closely with the Director, Customer Success Strategy & Execution, along with Global CSI stakeholders to drive operational excellence across the organization. Responsibilities include partnering with CSG & CSGS&E leadership on strategy development, leading the execution of process improvement initiatives, developing review and inspection cadences, tracking key performance indicators, and identifying opportunities to optimize service delivery. This role requires a deep understanding of Confluent's internal processes, strong organizational skills, and the ability to collaborate effectively with various teams.
**What You Will Do:**
+ Support strategy development in partnership with CSG and CSG S&E leadership, including resourcing and capacity planning, process development, and scaling opportunities
+ Develop and refine standard engagement and delivery processes to ensure global consistency in execution
+ Partner with CSI leaders on the implementation of our operational framework, including leading key operational and governance cadences for the organization
+ Track and report on team KPIs and success metrics
+ Lead projects and initiatives focused on improving productivity and simplifying processes throughout the CSI organization
+ Collaborate with stakeholders to develop and implement new service offerings based on business needs and field input
+ Maintain documentation for all service offerings and CSI team processes, providing enablement and communications support where needed (in collaboration with GTMX)
+ Develop productive and trusting relationships with leaders and other internal stakeholders
+ Support the broader CSG and CSGS&E team in other operational tasks as needed
**What You Will Bring:**
+ 8+ years of experience in operations, project management, or a related field.
+ Strong organizational and time management skills.
+ Excellent communication and interpersonal skills.
+ Ability to work independently and as part of a team.
+ Experience with Salesforce, Gainsight, or similar business systems is a plus.
+ Familiarity with Confluent's products and services is a plus.
**Come As You Are**
At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.
At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $131,700 - $154,800, an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE (******************************* .
Click HERE (******************************************************************* to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
\#LI-Remote
Print & Mail Operations Manager
Operations Manager Job In Helena, MT
Why should you keep reading and consider working here? We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration (DOA). Our foundation of success is having effective working relationships, built on mutual trust and respect. We will challenge you to be the best you can be and will work hard to provide a work environment that allows you to succeed.
What is this career opportunity?
General Services Division is a dynamic agency comprised of Capitol Facilities Maintenance, Real Property & Leasing, Surplus Property & Recycling, and State Print & Mail. State Print & Mail (SPM) is seeking an Operations Manager who will foster communication between managers, and champion a team approach that supports a positive work culture and operational efficiency of core business functions. This role reports to the SPM Bureau Chief, and directly supervises four managers described below.
1) Preflight, Procurement & Customer Service section - comprised of the manager, two customer service reps, one procurement officer, three design specialists, and two bindery technicians. This team's mission involves end-to-end quality control, preparing files for production and setting a standard for customer service.
2) Print Production section - comprised of the manager and 8 print production technicians. This team focuses on executing quality print production in a timely manner and meeting daily deadlines.
3) Mail Courier section - comprised of the manager, four mail couriers and one post office clerk. This team provides secure delivery and process of all state mail produced internally and retrieved externally via our messenger service.
4) Document Services section - comprised of the manager, and two imaging technicians. This team provides document scanning and agency fulfilment needs.
Additional responsibilities will include the following:
* Study, document and recommend production process improvements that optimize productivity, cost-efficiency, and job scheduling
* Document and maintain equipment requirements, coordinate the installation of new equipment, etc.
* Apply methods of continuous improvement and operational excellence to synchronize each shop section
* Oversee the State's Managed Print Program
* Understanding of State printing policies and statutes
This position is open till filled with a first review date of January 14, 2024.
What are we looking for?
Education and Experience:
* A bachelor's degree in Business or related field; AND
* 5 years relevant print production experience; AND
* 2 years of supervisory and leadership experience. OR
* Alternate combinations of education and experience will be considered on a case-by-case basis.
Competencies:
Knowledge of:
* Print & Mail operations and production management
* Business and management principles directly involved with strategic planning, leadership & personnel mentorship
* Procurement processes and procedures
Ability to:
* Deliver and promote outstanding customer service
* Provide leadership, vision, encouragement, and expectations for staff
* Become fluent in business MIS (Avanti Slingshot)
* Prioritize staff workload and juggle multiple projects and deadlines
* Communicate, develop, and maintain positive working relationships
* Work well under pressure
* Communicate effectively orally and in writing
* Strong analytical and problem-solving abilities
* Build consensus among a group of varying stakeholders
* Apply strategic and tactical business acumen to find solutions
* Formulate and direct the development of objectives, budgets, and staff activities
Does this sound like you?
Please tell us how and why by submitting your resume, cover letter, and three professional business references. In your cover letter, please tell us about your leadership experience and why you want to join our team and be at the center of print and mail operations in state government. (Please Note: You do not need to complete the "work experience" or the "education & certifications" portion of the application process in our recruiting system. You only need to upload the requested documentation.)
What can you expect from us in return for your work with our agency?
Look hereto see the additional benefits! They include:
o Work/life Balance
o Health Coverage
o Retirement plans
o Paid Vacation and Sick Leave and Holidays
o And moreā¦
Public Service Loan Forgiveness (PSLF) - Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Look hereto learn more and see if you may qualify!
Other important information to be aware of.
* This position requires the successful completion of a criminal background check.
* Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.
Regional Manager
Operations Manager Job 31 miles from Helena
- Oversee and assign personnel - Oversee and assign tools and equipment - Local market business development - Estimating - Represent company in local market industry meetings - Support Operations, VP in regional strategy Select Benefits: $75,000 - $105,000/year (DOE)
- 100% paid health insurance (for self and spouse or dependents)
- Retirement
- Paid time off and holidays
- Key member of growing company
Manager Physician Advisor Services Operations
Operations Manager Job In Helena, MT
The goal of the position is to act as a leader, applying specialized depth and breadth of expertise and solving complex problems in order to improve the accuracy of the overall clinical picture and the representation of the complexity and severity of illness of patients through improved clinical documentation and diagnostic coding practices.
1. Identify stakeholders and their objectives. Clarify work objectives and impact specific to clinical documentation systems, quality, continuous improvement, risk adjustment, analytics, compliance.
2. Performs a quantitative and qualitative review and analysis of health records and physician queries, both concurrently and retrospectively, to ensure documentation is accurate, consistent, complete and assigned codes can be supported by documentation. Conducts chart reviews based on DRGs and care site-specific trends to identify gaps in documentation and training opportunities.
3. Develop effective and logical work breakdown structure down task elements with specific accountability and timing noted for Physician Advisor Services. Utilizes analysis of a variety of data sets, dashboards and audits to assist in identifying gaps, root causes and solutions for leadership.
4. Acts as the subject matter expert and resource for the Clinical Documentation Specialists.
5. Provide regular feedback to team members and sponsors around performance against stated commitments for provider education. Maintains content, develops materials to distribute and presents content to team members.
6. Ensure that clarity exists within team around chart reviews and accountabilities for improvement in care site-specific trends.
7. Provides clinical subject matter expertise in reviewing cases identified through internal processes and proactively identifies potential risks to outcomes.
8. Analyzes data from multiple system sources to drive CDI program strategy through the identification of opportunity trends compared to benchmarks and key performance indicators. Presents quantitative and qualitative summaries of findings to key program stakeholders, physicians, and leadership. Communicates the plan so that alignment exists across stakeholders.
**Minimum Requirements**
+ Five years of experience in Quality, Physician Advisors, Clinical Documentation Integrity, or Coding.
OR
+ Degree in a clinical field (e.g. RN, RRT, PT, OT, SLP, LCSW). Education must be obtained through an accredited institution. Degree will be verified.
**Additional Minimum Requirements**
+ Trained in improvement science (i.e., Six Sigma, Lean, or Workout and Project management, ATP)
+ Able to prioritize and manage multiple projects simultaneously with demonstrated ability to complete projects successfully on time and within budget
+ Excellent leadership attributes including positive, can-do attitude, creativity, and enthusiasm.
+ Highly developed skills using personal computer tools including word processing, spreadsheet and presentation applications.
+ Three years of experience leading improvement projects in clinical setting(s).
+ 2-5 years in a role requiring effective decision-making skills and the ability to work autonomously, communicate effectively, and manage frequent variations in workload.
+ Effective verbal, written and interpersonal communication skills.
**Preferred Qualifications**
+ CCS, CIC, CDIP or CCDS certification
**Physical Requirements:**
**Location:**
Key Bank Tower
**Work City:**
Salt Lake City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$50.22 - $77.53
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (***************************************************************************************** , and for our Colorado, Montana, and Kansas based caregivers (********************************* ; and our commitment to diversity, equity, and inclusion (********************************************************************************* .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
Content Operations Manager
Operations Manager Job In Helena, MT
As an Operations Manager with our Content Operations team, you will collaborate with a diverse network of content Producers, Developer Relations, Engineers, Finance, Legal, Business Development, Procurement, Marketing, Data Science, and other teams involved in bringing groundbreaking, best-in-class immersive and digital content to Meta Quest and other Reality Labs product lines. You will manage multiple large work streams and strategic initiatives, driving procurement and financial operations, funding approvals, content development, and publishing flows. Your in-depth knowledge in program and project management and experience applying the appropriate processes to boost operational excellence will be crucial in designing, implementing, and continuously improving cross-functional processes that enable effective execution of our content strategy and drive the business forward.
**Required Skills:**
Content Operations Manager Responsibilities:
1. Provide comprehensive operations support to Content Organization teams responsible for sourcing, developing, and publishing digital content on Meta's immersive platforms, such as Meta Quest 3/3S and future products
2. Plan, track, and execute operational initiatives from concept phase to post-rollout support, investing in scalable tooling solutions that evolve how teams operate over time
3. Establish action plans and timelines consistent with organizational goals and objectives, monitor and hold teams accountable through influence and indirect lines of reporting
4. Maintain accurate budget management, tracking, and reporting of team's planned and actual spend, performing weekly, monthly, quarterly financial activities
5. Drive procurement and contract and cross-functional frameworks enabling timely execution of deals and service agreements
6. Own supplier onboarding and procurement processes for third-party developers, including driving escalations for procurement, process, and CRM issues, as well as identifying actionable solutions
7. Parse multiple sources of information and consolidate into concise summaries tailored for diverse audiences
8. Serve as a key point of contact for contract execution, purchase orders, supplier onboarding, and procurement for select teams within the Content Organization, field questions from developers and vendors on invoicing and payment issues
9. Ensure cross-functional partners have the information they need through accurate Salesforce data and the enforcement of CRM best practices
10. Support efficient launch readiness flows, partnering with content owners and QA teams, helping maintain transparency on content release slate dates and risks
11. Codify processes to create and maintain a knowledge base that promotes self-serve practices for supported teams
12. Demonstrate and promote high attention to detail when documenting workflows, schedules, and trackers individually or collaboratively
13. Exhibit a high degree of ownership and accountability, often while handling assignments and information of a confidential nature
**Minimum Qualifications:**
Minimum Qualifications:
14. 5+ years project and/or program management experience in digital content development teams, including at least 2 years experience with budgeting and forecasting
15. Career focus and interest in the Business Operations field, with track record of enabling business teams to improve organizational and strategic execution capabilities
16. Knowledgeable in various project management tool sets with experience leveraging them to track projects from inception through to roll out
17. Proven experience establishing operational processes with autonomy, moving projects to completion in a fast-paced environment
18. Proven experience working effectively with a diverse range of colleagues and partners, driving impact with emphasis on building productive relationships with development teams, peers, and cross-functional partners
19. Proven experience managing time-sensitive projects through to completion while balancing evolving priorities and a diverse range of stakeholders, driving business results through ambiguity
20. Experience with new hardware consumer launches
**Preferred Qualifications:**
Preferred Qualifications:
21. BA/BSc or equivalent
22. Interest for technology, the XR and GenAI industries
23. Experience working in the games and/or entertainment industries
24. Experience with a variety of project management methodologies and tools
25. Experience with Salesforce, Jira, and/or other productivity/CRM tools, preferably driving feature requirements, representing customer team's needs in design and development cycles
26. Experience working directly with 3rd party content developers
27. Familiarity with applications development, QA, and Localization processes
**Public Compensation:**
$129,000/year to $185,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.