Operations manager jobs in Hendersonville, TN

About the Job: As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence. Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary. Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging. Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management. Review financial reports and take appropriate actions to optimize performance. Support the RGM in facility maintenance and ensure health and safety standards are consistently followed. Is this you? 2+ years of restaurant/retail management experience. Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports. Ensure all employees receive proper training and resources. Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant. Lead efforts in individual and team recognition, collaboration and motivation. Identify and recruit exceptional talent, supporting the RGM in the hiring process. Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees. Adhere to corporate policies, procedures and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: Competitive pay Bonus Eligible Paid Time Off Free meal each shift Medical benefits 401k retirement plan with 4% match Career advancement and professional development Tuition reimbursement and scholarship opportunities KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!

At Intune, we build deeply personalized physical therapy experiences, tailored to each individual's unique story and needs. As a family business, we launched Intune with the core belief that physical therapy should be personal: a personal plan of care tailored to each individual's goals and circumstances, and an outstanding patient experience based on personal and lasting relationships. We believe that by prioritizing the individual and committing to their long-term and full-body healing, we can make a profound and lasting impact on our patients and our communities. Our parent company, Highland Ventures, is a national venture management company focused on strategically developing and operating businesses centered around its real estate portfolio. A family-owned business, Highland Ventures operates in the real estate, foodservice, and healthcare industries, while also evaluating other industries for investment. In addition to Intune, our current businesses include: ● Hoogland Restaurant Group: The largest franchisee of Marco's Pizza with 130+ locations. ● Legacy Commercial Property: Own and manage over 700 commercial properties. ● Highland Pure Water & Ice: 24/7 kiosks with over 70 locations in 10+ states. Role Summary: The Vice President of Clinical Operations will oversee clinical operations across all of our physical therapy clinics. This individual is responsible for ensuring we are providing the highest quality of patient care, clinical excellence, operational efficiency, and compliance with regulatory standards. Key Responsibilities: ● Ensure all clinics maintain compliance with state, federal, and payor regulations ● Monitor clinical quality metrics and outcomes, implementing initiatives to improve patient satisfaction and care standards ● Lead continuing education, training, and professional development programs for clinical staff ● Recruit, mentor, and develop clinic directors, physical therapists and support staff ● Foster a culture of collaboration, accountability, and continuous improvement ● Analyze key performance indicators and drive initiatives to improve charting, coding, scheduling efficiency, and patient growth and retention ● Support business development through physician relationships, referral growth strategies, and community engagement Qualifications: ● Doctor of Physical Therapy (DPT) or Master's degree in Physical Therapy from a CAPTE-accredited program ● Current physical therapy license in good standing ● 10+ years of healthcare leadership experience ● Proven track record managing enterprise operations across multiple states/markets ● Exceptional strategic thinking with ability to execute complex, multi-year initiatives ● Advanced understanding of healthcare economics, reimbursement models, and regulatory environment ● MBA, MHA, or equivalent combined with clinical doctorate, a plus What We Offer: Join our leadership team and experience a workplace that truly values your expertise and vision. We offer: ● Competitive Executive Compensation: Comprehensive salary package including performance based incentives ● Comprehensive Benefits Package: Full medical, dental, and vision insurance to keep you and your family healthy and protected. This is based on full time eligibility status. ● Work-Life Balance: Generous PTO policy and paid holidays that allow you to rest, recharge, and enjoy time with loved ones. This is based on full time status. ● Clear Path Forward: Structured career advancement opportunities that recognize your contributions and help you reach your professional goals. ● Organizational Impact: Shape clinical care delivery for hundreds of locations and millions of patient encounters ● Strategic Leadership: Direct involvement in corporate strategy, board presentations, and industry transformation Work Environment: This job operates in a professional office environment as well as a clinic environment Position type and expected hours of work: This is a full-time position. Days and hours of work are typically Monday through Friday, with variable daily working hours. The home office is located in Brentwood, TN and team members, when not in-clinic, work fully on-site in the office. Travel: Must be willing and able to travel up to 75% of the time If you're looking for a fulfilling career where you can develop both clinically and professionally, apply today and join our Intune Physical Therapy family!

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals. DUTIES and ESSENTIAL JOB FUNCTIONS: Lead store teams by ensuring: A culture that fosters Dollar General's mission and values. Fair administration of human resources policies & practices. Superior customer service through fun, friendly stores. Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes. All tools are effectively utilized in each store and market resulting in superior inventory presentation and management. Effective planning & execution of company objectives. Maximization of performance & productivity through a commitment to sensible store scheduling. Total development of human capital through proactive recruitment, selection and education of employees and customers. Protection of company assets through loss prevention and expense efficiencies. Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Consistent and effective communication of divisional and regional priorities to store teams. Qualifications KNOWLEDGE and SKILLS: Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values. Demonstrated record of achieving performance goals and objectives. Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory. Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations. Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability. Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations. Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style. WORK EXPERIENCE and/or EDUCATION: Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility. Bachelor's degree preferred. "Big-box" retail management and/or equivalent education and experience combination will be considered. COMPETENCIES: Drives results by identifying opportunities to improve performance. Works efficiently by planning and organizing work to achieve goals and objectives. Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction. Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives. Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential. Communicates effectively by providing clear and timely communication and demonstrating effective listening skills. Demonstrates adaptability by adjusting to changing business priorities. Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required. #CC#

Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration. Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations. Monitor and improve patient experience, satisfaction, and overall operational performance. Coach, mentor, and develop team leaders to ensure high performance across locations. Use data and metrics to drive decisions and process improvements. Maintain focus on high-impact initiatives while keeping daily operations running smoothly. Who You Are: A strategic and operational leader with strong problem-solving skills. Experienced in practice workflows, scheduling, and optimizing patient experience. Financially savvy, comfortable managing P&L and key operational metrics. Excellent communicator with high EQ, able to influence at all levels. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about coaching and empowering teams to take ownership and grow professionally. Minimum Requirements: Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience 2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching) 4+ years of relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics Familiarity with orthodontic practice management systems

NexGen is seeking an experienced Field Operations Manager to oversee all concrete field operations Nationwide. Responsibilities Why NexGen? NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish. Why Gray? Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage , Manufacturing , Automotive , Distribution , Mission Critical , and Commercial . Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray. This pivotal role entails direct supervision over our General Superintendents across various domains, including Place and Finish, Field Engineering, and Project Execution sectors. Qualifications Bachelor's degree in construction science, construction management, engineering, or related field from an accredited college or university and 6 years of experience, or 10 years of construction related experience and/or training; or equivalent combination of education and experience. Concrete self-perform experience is required. Proficient in Microsoft programs, including Outlook, Excel, Word, Project, and PowerPoint. Willingness to travel up to 80% of the time. Exceptional organizational and communication skills. Oversee all field operations nationwide, ensuring projects are executed per the devised plans. Directly supervise General Superintendents in Place & Finish, Field Engineering, and Project domains. Develop comprehensive project plans and ensure meticulous execution by the field team. Source, direct, and align manpower resources to meet project execution goals. Maintain robust customer relationships, staying engaged with the customer throughout the project lifecycle. Communicate effectively with customer management to resolve any conflicts or issues arising during various project phases. Validate project status and provide recommendations to ensure execution goals are met. Visa Sponsorship: This role is not eligible for visa sponsorship. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member may be required to stand, walk, sit, use hands and arms, reach, and talk or hear. Supervisory Responsibilities This position has supervisory responsibilities over field and general superintendents. EEO Disclaimer Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #NexGen

LoJac, LLC provides premium services to the construction industry across the Southeast. Key services include Hydro-Excavation, Jetting, CCTV, and Subsurface Utility Engineering. At LoJac, our core focus is on safety, customer satisfaction, and completing projects efficiently and on time. Role Description This team member is responsible for the hydrovac fleet, operators, technicians and associated tools to be mission ready at all times. This role includes oversight of operator and technician proficiency, adherence to safety protocols and practices, unit maintenance by the operators, units are outfitted with appropriate tooling for the assigned mission, monitoring inventory levels, and consumables for missions including PPE for their assigned area. This position will be notified along with fleet maintenance of units that require attention and will work with Fleet Maintenance to determine urgency and downtime. This Team Member is also responsible for dispatching units and personnel for work schedule in their assigned area. Coordination with area sale team member and customer contact for site specific requirements and extending or rescheduling of missions. Key Responsibilities The following is a list of items or tasks included in this role but is not meant to be all inclusive as other tasks, need or requirements likely exist or may arise: 1. Operator and Technician proficiency, preparedness and readiness at all times to perform missions with necessary units and equipment. 2. Dispatching of operators and technicians for missions 3. Launch units and crews each day for missions 4. Safety proficiency of operators and technicians 5. Review of billable and non-billable payroll time with management 6. Review mission sites for unique aspects of customer requirements or mission aspects 7. Fleet readiness and maintenance in conjunction with Fleet Manager 8. Monthly Safety Review and documentation 9. Interviewing, hiring and termination, if necessary, of operators and technicians for Hydro-Vac Operations. 10. Oversight and reporting of needed inventory items and PPE 11. Request for specialty items for missions 12. Attendance and appearance of operators and technicians in their area. All other necessary actions or tasks to ensure the Hydrovac Fleet, Operators, Technicians are ready at all times. Qualifications Experience: Minimum 5-7 years of experience in managerial experience, preferably in the hydrovac, oil & gas, or construction industries. Skills: Strong communication and leadership abilities. Excellent analytical, organizational, and documentation skills. Proficiency in MS Office and field operations software. Ability to travel to various job sites as required. Working Conditions Combination of field and office work. Exposure to outdoor elements, noise, and industrial environments. Why Join Us Competitive salary and benefits package. Commitment to employee development and safety excellence. Opportunity to make a direct impact on safety performance and company culture. To Apply: Send your resume and cover letter to *****************

This is an in office role that is located in the Nashville Area, relocation support available. The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Nashville, TN. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Top Tier Benefits for you and your family, starting Day 1. Total compensation: $125,000-$160,000 annually (base + bonus) Partnership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you. Learn more and visit us at careers.connorgroup.com/property-managers

Our client in Franklin, TN, has an immediate opening for an Assistant Store Manager on a direct-hire basis. Company Profile: Retail service center supporting both businesses and consumers with professional solutions for printing, packing, shipping, and mailbox services. The company is dedicated to providing convenient, high-quality support that enhances the guest experience through efficiency, accuracy, and personal attention. The team fosters a collaborative culture focused on customer relationships, community engagement, and a balanced approach to work and life. Assistant Store Manager Overview: The Assistant Store Manager supports the Store Manager in overseeing all aspects of daily operations in a high-service retail environment. This position plays a key role in ensuring exceptional guest experiences, achieving sales goals, and maintaining smooth, efficient store operations. The ideal candidate possesses strong leadership skills, excellent communication, and a proactive, problem-solving mindset. Support the Store Manager in driving sales goals and maintaining daily operational excellence. Assist with recruiting, training, and mentoring store associates to ensure a consistently high level of customer service. Deliver outstanding service to all guests, resolving inquiries and ensuring a professional and friendly environment. Perform key operational tasks such as cash handling, scheduling, inventory management, and compliance monitoring. Promote in-store services, retail products, and business solutions to help meet revenue and customer satisfaction targets. Support local marketing initiatives and community partnerships to strengthen brand awareness and loyalty. Maintain store organization, cleanliness, and safety standards in accordance with company policies. Assistant Store Manager Background Profile: Prior retail or service-based supervisory or team lead experience preferred. Strong interpersonal and communication skills with an aptitude for coaching and teamwork. Proficiency with Microsoft Office and point-of-sale systems. Basic understanding of sales metrics, business operations, and financial performance indicators. Flexibility to work varied retail hours while maintaining a positive work-life balance. Features and Benefits: Paid Time Off Paid Training Collaborative and Supportive Team Environment

Description Responsibilities Full P&L expense management for dynamic, high-growth organization Directly responsible for all client-facing team members and for driving internal initiatives within Professional Services, Client Success, and Customer Support Liaison to Sales in the coordination of sales-to-PS transition activities Liaison to Product Strategy in the execution of client projects and relaying key client needs Oversight of project lifecycle and backlog by team and resource. Oversee customer support processes and organize them to enhance customer satisfaction. Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements. Identify potential operational problems, and prioritize initiatives to maximize efficiency, quality, customer satisfaction, and revenue. Ensure escalations, project challenges, and product enhancements required by contracts are driven to conclusion in a favorable manner to the customers benefit Inspire and motivate employees to perform at their best. Perform other job-related duties and responsibilities as assigned by the General Manager Qualifications BA/BS college degree in related field or equivalent experience is required. Proficiency using MS Office products, including MS Project, Excel, Word, PowerPoint, and Visio. Excellent listening skills and ability to learn new content quickly. Understanding of software lifecycle as well as software deployment and implementation. Ability to think critically and identify opportunities for process improvement. Ability to communicate effectively with clients. Ability to deliver a highly detailed work product with little to no supervision and often with diverse, vague, or limited details. Work comfortably in an obscure environment when analysis of hypothetical situations need forethought to anticipate logical outcomes. Self-starter with the ability to complete projects with minimal oversight. Excellent interpersonal skills including verbal and written communication. Ability to prioritize and manage multiple projects and deadlines.

Experience level: Director Experience required: 15 Years Education level: Bachelors degree Salary: $171,000 - $200,000 + benefits Expectations: Client-focused: We are collaborative and attentive to the unique needs and goals of each project. Performance-Driven: We are problem solvers dedicated to transforming transportation infrastructure challenges into opportunities for innovation. Community-Minded: We are vested in the work we do as stewards of public funds used to improve the communities we serve. Socially Responsible: We give back to our communities by supporting various charitable organizations and causes. Growth-oriented: We invest in programs to attract, retain, and develop employees so Lochner becomes a long-term home for top talent. Our goals and strategies promote a diverse and inclusive workforce that feels empowered to make a difference in the world. Our vision is to create healthy and sustainable communities both within and outside of our organization where current and future generations can thrive. Responsibilities: This person is responsible for building and leading the team, ensuring that communication and guidelines are aligned with the company's broader objectives, and incorporating corporate policies into the office operations and culture. They will also work in tandem with the NAM to implement enterprise or region-wide changes locally, including strategies, programs, and other initiatives. Responsible for business development and pursuing new opportunities, within the context of an ambitious growth plan, will position and differentiate the Lochner team in the region to win more projects and increase the company's market share, working with city, state and regional transportation clients and acting as project manager in the delivery and oversight of these projects. Marketing and Business Development Develop the commercial vision and support business plans to drive the region's growth, leveraging a strong understanding of the local marketplace, competitive landscape, and opportunities. Work closely with the Marketing Manager and NAM on the development and implementation of local marketing and growth strategies. Enforce the application of marketing best practices and ensure the office is actively working toward meeting business plan goals and objectives. Stay apprised of key/strategic opportunities for the office and ensure pursuit team compliance with client management, pre-positioning, go/no-go, and pursuit strategy best practices and company guidelines. Represent the firm at client meetings, industry events, and other business functions. Develop relationships with local leaders from key teaming partner firms and take active leadership roles in professional organizations at the local level. Support office in developing strategic teaming partnerships and subsequent agreements. Schedule periodic meetings with key client personnel in coordination with PMs and others (NAM, peer OMs, and other staff) as appropriate. Where necessary, be the face of Lochner in politics, industry, community, and other externally facing activities. Actively engaged in events and industry association meetings locally and were defined by the NAM or CEO. Maintain connectivity to national organizations, representing the firm as a strategic partner. Business Strategy and Implementation Support the development of office-level action plans to support the regional business plan and encourage strong debate and analysis for growth in an area or discipline. Ensure compliance with company expectations for staff utilization and enforce corrective action plans when/where needed. Resolve high-level operational concerns or problems as soon as practicable and take actionable steps to remediate impacts and enhance performance. Assess and anticipate the organizations talent needs to best understand current and future leadership gaps and bench strength, and then design and implement a comprehensive leadership development strategy to meet future needs. Finance and Operations Ensure the profitability of the regional office and its projects. Measure and monitor budget and operational performance and communicate key metrics and information regularly to the leadership team / NAM. Administrative Responsibility Where possible and in agreement with NAM, the OM will maintain a defined level of chargeability. OMs without a chargeability expectation will be required to assume a greater level of responsibility as approved by the COO. At times, an OM may support an office in a PM role. Work closely with other Office Managers (OMs) and support teams within their regions. Maintain client communication in coordination with other offices and ensure satisfactory client experience, project production, and Quality Assurance / Quality Control procedures. Oversee succession plans and where appropriate, support development of defined successor(s) across the team. Perform honest and candid performance evaluations of direct reports. Recommend salary increases for subordinate staff for approval by NAM. Ensure the office complies with applicable laws, regulations, and corporate policies/procedures. Ensure the flow of communication within the office and region, through regular meetings, written communications, and informal communication, to ensure the effective sharing of critical information, efficient decision-making, team engagement, and collaboration. DESIRED OUTCOMES Drive the growth of the business regionally to support the attainment of Lochners nationwide growth strategies and plans ($1B+). Leverage an entrepreneurial approach to refresh the local strategy and position the business for success. Contribute to long-term growth in the region by building the technical and commercial capabilities required to secure current business and penetrate new markets. Stabilize the business and reinvigorate the culture. Engage and inspire the team, with a focus on sustainable growth through recruitment, retention, and professional development. Qualifications: Minimum 15 years of diversified experience in civil engineering, with specific expertise in transportation infrastructure. Bachelors degree required, with technical education in civil engineering or planning preferred but not required. Professional registration is preferred. Has led and delivered significant projects of scale through effective team and budget management. Experienced in relevant facets of planning, design, and construction services for roads, highways, and bridges. Demonstrated track record of positioning and scaling a business and team for growth. Ensures effective governance, at the project and business level. Ability to develop effective and trustworthy long-term relationships with clients, colleagues, and other stakeholders in the transportation industry. Ideally brings an established network locally, with relevant partners: TDOT, etc. Adept at leveraging communications skills both externally (business development, writing proposals, community engagements, stakeholder and partnership development, leading client presentations/meetings) and internally, to drive the development and engagement of strong teams.

Director of Operations - ABA Centers of Tennessee Goodlettsville, TN Who We Are We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: Inc. 5000 -5th Fastest-Growing Private Company in America Financial Times - #1 on "The Americas' Fastest Growing Companies" EY Entrepreneur Of The Year U.S. Overall South Florida Business Journal's Top 100 Companies Florida Trend Magazine's 500 Most Influential Business Leaders Inc. Best in Business, Health Services Leadership Opportunity Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us! The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently. What You'll Do Provide day-to-day leadership and management that mirrors the company's adopted mission and core values Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes Motivate and lead a high-performance clinical team Act as lead "client-care officer" through direct contact with every client and stakeholder Ensure proper training for team members Verify adherence to the timely documentation process Work with leadership to ensure compliance with accrediting and licensing bodies Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets Oversee and manage the safety of employees and clients Conduct tours of the facility as needed Stay in communication with referral sources and families Collaborate with leadership on compliance and quality assurance projects Maintain weekly, monthly, and quarterly reports Work with the clinical team to facilitate crisis intervention Ensure adherence to medication policy and procedure Work to reduce and minimize missed client services Requirements Bachelor's Degree or higher strongly preferred. 5+ years of experience in the Behavioral Health Industry preferred. Knowledge of Accounting and Finance. Knowledge of EMR/EHR and proper documentation. Strong planning skills. Leadership Experience Benefits Outstanding Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. About ABA Centers of America ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish. Join our mission and help build the future with purpose! ABA Centers of America, LLC, participates in the U.S. Department of Homeland Security E-Verify program.

Lochner is looking for a Director of Operations. Lochner leads in providing planning, environmental, design, construction engineering and inspection, and right-of-way services for surface transportation, rail, transit, and aviation clients across the United States. Our civil and structural engineers, planners, environmental specialists, inspectors, and support professionals are devoted to providing valuable professional services that enhance people's lives through sustainable infrastructure. Expectations: Client-focused: We are collaborative and attentive to the unique needs and goals of each project. Performance-Driven: We are problem solvers dedicated to transforming transportation infrastructure challenges into opportunities for innovation. Community-Minded: We are vested in the work we do as stewards of public funds used to improve the communities we serve. Socially Responsible: We give back to our communities by supporting various charitable organizations and causes. Growth-oriented: We invest in programs to attract, retain, and develop employees so Lochner becomes a long-term home for top talent. Our goals and strategies promote a diverse and inclusive workforce that feels empowered to make a difference in the world. Our vision is to create healthy and sustainable communities both within and outside of our organization where current and future generations can thrive. Responsibilities: This person is responsible for building and leading the team, ensuring that communication and guidelines are aligned with Lochner's broader objectives, and incorporating corporate policies into the office operations and culture. They will also work in tandem with the NAM to implement enterprise or region-wide changes locally, including strategies, programs, and other initiatives. Responsible for business development and pursuing new opportunities, within the context of an ambitious growth plan, will position and differentiate the Lochner team in the region to win more projects and increase the company's market share, working with city, state and regional transportation clients and acting as project manager in the delivery and oversight of these projects. Marketing and Business Development Develop the commercial vision and support business plans to drive the region's growth, leveraging a strong understanding of the local marketplace, competitive landscape, and opportunities. Work closely with the Marketing Manager and NAM on the development and implementation of local marketing and growth strategies. Enforce the application of marketing best practices and ensure the office is actively working toward meeting business plan goals and objectives. Stay apprised of key/strategic opportunities for the office and ensure pursuit team compliance with client management, pre-positioning, go/no-go, and pursuit strategy best practices and company guidelines. Represent the firm at client meetings, industry events, and other business functions. Develop relationships with local leaders from key teaming partner firms and take active leadership roles in professional organizations at the local level. Support office in developing strategic teaming partnerships and subsequent agreements. Schedule periodic meetings with key client personnel in coordination with PMs and others (NAM, peer OMs, and other staff) as appropriate. Where necessary, be the face of Lochner in politics, industry, community, and other externally facing activities. Actively engaged in events and industry association meetings locally and were defined by the NAM or CEO. Maintain connectivity to national organizations, representing the firm as a strategic partner. Business Strategy and Implementation Support the development of office-level action plans to support the regional business plan and encourage strong debate and analysis for growth in an area or discipline. Ensure compliance with company expectations for staff utilization and enforce corrective action plans when/where needed. Resolve high-level operational concerns or problems as soon as practicable and take actionable steps to remediate impacts and enhance performance. Assess and anticipate the organization's talent needs to best understand current and future leadership gaps and bench strength, and then design and implement a comprehensive leadership development strategy to meet future needs. Finance and Operations Ensure the profitability of the regional office and its projects. Measure and monitor budget and operational performance and communicate key metrics and information regularly to the leadership team / NAM. Administrative Responsibility Where possible and in agreement with NAM, the OM will maintain a defined level of chargeability. OMs without a chargeability expectation will be required to assume a greater level of responsibility as approved by the COO. At times, an OM may support an office in a PM role. Work closely with other Office Managers (OMs) and support teams within their regions. Maintain client communication in coordination with other offices and ensure satisfactory client experience, project production, and Quality Assurance / Quality Control procedures. Oversee succession plans and where appropriate, support development of defined successor(s) across the team. Perform honest and candid performance evaluations of direct reports. Recommend salary increases for subordinate staff for approval by NAM. Ensure the office complies with applicable laws, regulations, and corporate policies/procedures. Ensure the flow of communication within the office and region, through regular meetings, written communications, and informal communication, to ensure the effective sharing of critical information, efficient decision-making, team engagement, and collaboration. DESIRED OUTCOMES Drive the growth of the business regionally to support the attainment of Lochner's nationwide growth strategies and plans ($1B+). Leverage an entrepreneurial approach to refresh the local strategy and position the business for success. Contribute to long-term growth in the region by building the technical and commercial capabilities required to secure current business and penetrate new markets. Stabilize the business and reinvigorate the culture. Engage and inspire the team, with a focus on sustainable growth through recruitment, retention, and professional development. Qualifications: Minimum 15 years of diversified experience in civil engineering, with specific expertise in transportation infrastructure. Bachelor's degree required, with technical education in civil engineering or planning preferred but not required. Professional registration is preferred. Has led and delivered significant projects of scale through effective team and budget management. Experienced in relevant facets of planning, design, and construction services for roads, highways, and bridges. Demonstrated track record of positioning and scaling a business and team for growth. Ensures effective governance, at the project and business level. Ability to develop effective and trustworthy long-term relationships with clients, colleagues, and other stakeholders in the transportation industry. Ideally brings an established network locally, with relevant partners: TDOT, etc. Adept at leveraging communications skills both externally (business development, writing proposals, community engagements, stakeholder and partnership development, leading client presentations/meetings) and internally, to drive the development and engagement of strong teams.

Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs: Insurance * Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan * Eligibility begins the first day of the month following your hire date. * The Company offers a matching contribution up to 6% of your eligible compensation. * Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Non-Revenue/Space Available (NRSA) Travel Privileges * NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service. Leaves of Absence * Eligible for various types of leave, including: * Medical Leave * Non-Medical Family Care Leave * Maternity and Paternity Leave * Personal Leave * Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. Compensation Details * Contour Airlines offers a competitive salary based on your prior work experience. Equal Employment Opportunity Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Summary of Essential Duties The Vice President of Airport Operations drives the shaping of the airport services operating model and plans intervention strategies to reduce service delivery gaps. He/she establishes safety and security standards and creates resource plans for airport operations. He/she leads the development of new service innovations for the airport and starts new projects. In addition, he/she leads organizational succession planning, capability development and employee engagement initiatives. He/she has domain expertise in airport organizational structures, operations, programs, and projects. He/she understands the strategies deployed by other international airports and is able to recommend novel strategies, services, and processes. With outstanding leadership, good oral and written skills, he/she is an expert in strategic planning, who is able to lead airport operations and customer services. Key Responsibilities * Oversee the daily operations of Contour's airport services operations at the various field stations. * Ensure compliance with Federal Aviation Administration (FAA) and Federal Aviation Regulations (FAR), * Ensure compliance of Airport Security Program with Transportation Security Administration (TSA) regulations. Oversees daily security operations. * Act as a coach to develop talents. * Align human resources with business needs. * Approve Standard Operating Procedures (SOPs) for safety or security operations. * Build business and professional networks at senior executive level within the industry. * Create innovative ideas to enhance operations and services. * Develop and strengthen executive management relations. * Drive intervention strategies to reduce airport service delivery gaps. * Drive resource planning to improve airport operations. * Establish and approve long-term vision and strategies. * Establish standards for work safety or security. * Forecast airport users and community needs to enhance airport services. * Forge international networks to promote the organization. * Foster an atmosphere of inclusiveness amongst diverse stakeholders and the global business community. * Identify risks after implementation of new services. * Lead organizational succession planning, capability development and employee engagement. * Lead the development of new service innovation ideas. * Oversee resources across different functions within the airport. * Shape airport service operating models and strategies. * Work with authorities and other departments to achieve a strong safety or security culture. * Other duties as assigned by management. Qualifications * Be at least 23 years of age or older. * 5 years of previous experience in Airport Operations Management * 10 years of previous aviation experience. * Must have recent experience working in a Part 121 and/or Part 135 operations. * Knowledge of federal and state laws and regulations governing the operations of airports such as Federal Aviation Administration regulations, Transportation Security Administration Regulations, etc. * Knowledge of Occupational Safety and Health Administration (OSHA) regulations; Americans with Disabilities Act (ADA) requirements; state and federal procurement processes. * Must have a valid driver's license and good driving record. * Be authorized to work in the United States and able to travel in and out of the United States. * Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, and related software. * Able to pass a required 10-year work history review and submit to criminal history records check. * Must understand, read, and write English. * Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. * Possess strong leadership, interpersonal and organizational skills. * Must have well-developed people skills and ability to work with a variety of personalities. * Able to coordinate multiple priorities and meet deadlines. * Able to handle interruptions and a fast-paced environment. * Maintain strong attention to detail. * Be self-motivated and able to motivate others. * Excellent interpersonal and conflict resolutions skills. * Strong analytical and problem-solving skills. * Strong supervisory and leadership skills. * Thorough knowledge of employment-related laws and regulations. * Ability to manage multiple complex projects simultaneously. * Excellent communication skills both written and verbal delivered with tact and professionalism. * Ability to work independently and as part of a team. * Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.

CBL Properties, an innovative retail real estate company which owns, holds interests in, or manages shopping centers across the United States, is looking for an Operations Director at CoolSprings Galleria in Franklin, TN. If you'd like to be a part of creating great shopping, dining, and entertainment experiences, this opportunity may be the right choice for you! Apply and see why CBL continues to earn Great Place to Work Certification™ year after year! The Operations Director is accountable for overseeing all aspects and areas of the center including but not limited to the Central Plant/Chiller operation/maintenance and managing service providers to include Construction, Maintenance, Housekeeping, Security, Landscaping, Carpentry, Electrical, Plumbing, Engineering and any other duties requested by the General Manager. Duties also include maintaining a friendly environment for all Center tenants, customers, outside contractors and employees. Essential Duties and Responsibilities: include the following. Other duties may be assigned. Responsible for engineering, operations, and maintenance support and for project management for the Central Plant/Chiller to assist in the safe, effective, and efficient operation. including serving as liaison for future and ongoing operations, capital renewal and/or major repairs. Maintain engineering drawings, records, and related documentation up-to-date Determine schedule, agenda, and program for routine testing. Engage with an as necessary, oversee the outcomes of work produced by outside contractors including Engineers, Engineer Assistants, Landscapers, Maintenance, Security, Contractors/Subcontractors, one-time and routine Service Providers and outside contractors. Assist service providers with scheduling and prioritizing of work assignments Assists with all Bids, Bid Specs and Contracts Maintain Inventory Control and part ordering Maintain up-to-date log of all preventative maintenance, repairs, supplies and parts. Assist General Manager in gathering data for annual budget and budgeting projects accordingly Perform daily checks of property, equipment and vehicles and monitor maintenance schedules of same (which may include golf carts, trucks, sweepers, floor cleaners, etc.) Assist General Manager with oversight of the construction of all tenant spaces, including construction done by outside contractors. Implement and maintain task specific training program Setup of promotional stages for marketing and events, ensures proper placement of dumpsters and barricades and their removal as needed. Arrange for snow and ice removal from parking lot and entrance ways Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Fifth year college or university program certificate; or two years related experience and/or training; or equivalent combination of education and experience. Minimum two years supervisory experience preferred. Minimum five years basic job experience in the areas of Building Engineering/Maintenance, knowledge of Central Plant HVAC systems, OSHA and EPA regulations preferred. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance and talk or hear. The employee must regularly lift and /or move up to 25 pounds and regularly move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The employee is required to work on a ladder and in outside weather conditions frequently. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Director of Operations The Director of Operations will partner closely with the VP of Operations to ensure seamless execution of Monogram Health's clinical program operations. They will manage impactful initiatives across key domains (APP treatment protocols and workflows, clinician support services, behavioral health, social determinants of health, and more) while fostering alignment between corporate functions and regional teams. Success in this role requires strong strategic thinking, problem solving, operational rigor, and the ability to translate priorities into actionable outcomes. Responsibilities * Drive strategic initiatives across all operational functions, ensuring alignment with organizational goals * Support development and execution of operational workflows and roadmaps * Monitor performance and adoption metrics to identify opportunities for improvement across programs and regions * Serve as liaison between Operations and other teams and functions that we frequently interact with (Regional (Pod) leadership, Behavioral Health, IT, Finance, etc.) * Facilitate communication and alignment between regional leadership, operations teams, and IT (tech) * End-to-end ownership of projects and initiatives under the VP of Operations' domain * Support development and execution of IT (tech) and reporting roadmaps for items related to clinical operations * Assist in oversight of clinical operations and integration, clinician support services, behavioral health program, and social determinants of health initiatives * Support evaluation and optimization of workflows, policies, and processes to improve efficiency and quality * Partner with leaders to ensure compliance with regulatory and client requirements * Maintain documentation and tools that promote clarity of roles and responsibilities across teams * Collaborate on organizational structure reviews, including evaluation of roles, titles, and job descriptions * Conduct analysis of operational and clinical data to identify trends and opportunities for improvement * Assist with the development of dashboards and reporting tools (and priorities) to monitor KPIs and progress toward strategic goals * Provide insights and recommendations to inform executive decision-making * Lead or assist with high-priority projects assigned by VP of Operations * Support initiatives and key leadership duties of the Chief Medical Officer in partnership with the VP of Operations * Act as a thought partner on strategic decisions, organizational design, and operational improvements * Prepare materials for executive and leadership meetings, ensuring accuracy and clarity Position Requirements * Bachelor's degree required; master's degree preferred but not required for those with relevant experience * 5+ years of experience in operations, strategy, consulting, or analytical roles * Strong analytical skills with advanced proficiency in Microsoft Excel and PowerPoint * Experience in healthcare or high-growth environments preferred * Excellent communication and relationship-building skills; ability to influence without authority * Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Benefits * Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts * Financial & Retirement Support - Competitive compensation, 401k with employer match, and financial wellness resources * Time Off & Leave - Paid holidays, flexible vacation time/PSSL, and paid parental leave * Wellness & Growth - Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.

What We Need CORPAY is currently looking to hire an Operational Readiness Director within our Corpay Payables division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN or Atlanta, GA. In this role, you will play a key role in ensuring new products, services, and operational initiatives are successfully implemented across Corpay Payables. This individual will oversee the readiness, adoption, and performance of operational transitions, ensuring that teams, systems, and processes are fully prepared to deliver exceptional customer outcomes from day one. The Operational Readiness Director is responsible for leading readiness planning and execution for major product, system, and operational launches within Corpay Payables. The position ensures all impacted teams-Operations, Implementation, Product, and Client Services-are aligned, trained, and equipped to execute new initiatives effectively. The ideal candidate has a strong background in operational program management, business process improvement, and change readiness. They will work cross-functionally to assess business impact, define success criteria, lead testing and training efforts, and oversee post-launch stabilization activities. You will report directly to SVP Operations and regularly collaborate with the team and other departments. How We Work As an Operational Readiness Director, you will be expected to work in a virtual environment. CORPAY will set you up for success by providing: Assigned workspace in home office set up Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Developing and managing readiness plans for new initiatives, ensuring processes, resources, and technology are prepared for go-live. Partnering with Product Management, Technology, Finance, and Customer Operations to define readiness requirements, deliverables, and timelines. Conducting readiness assessments to identify gaps in people, process, and systems. Develop mitigation plans to ensure seamless execution. Collaborating with IT and Operations teams to coordinate user acceptance testing (UAT), regression testing, and pilot programs before launch. Developing and delivering training materials, standard operating procedures (SOPs), and communication plans to affected stakeholders. Overseeing post-launch support, measuring success against readiness KPIs, and lead root-cause analysis to ensure long-term adoption. Capturing lessons learned from each deployment and feed them into continuous improvement efforts across the organization. Maintaining dashboards and documentation of readiness progress, risk mitigation, and performance tracking. Qualifications & Skills Bachelor's Degree required, Master's preferred. 5+ years of experience in operations, project management, or change readiness. Experience leading operational readiness or business transition initiatives in a complex, cross-functional environment. Strong working knowledge of project management and process improvement methodologies (Lean, Six Sigma, PMP preferred). Proven success leading readiness for large-scale systems or product deployments. Excellent communication and stakeholder management skills, including experience presenting to executive leadership. Data-driven mindset with the ability to define and track readiness metrics and KPIs. Exceptional organization, prioritization, and problem-solving abilities. Strong proficiency in Microsoft Office Suite; Salesforce and workflow automation tools highly desired. Ideal Candidate: Strategic thinker with a bias toward action. Detail-oriented and execution-focused. Confident leader and collaborator. Adaptable and comfortable managing change. Strong communicator, both written and verbal. Passionate about driving operational excellence through readiness. Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Our Company & Purpose CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations. Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following CORPAY on LinkedIn. Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.

Job Description Director, Growth Operations Full-Time | Brentwood, TN IVX Health is growing fast, and we're seeking a Director, Growth Operations to lead the strategy, systems, and analytics that power our national growth engine. This is a high-impact leadership role that blends sales operations, analytics, and strategy to drive provider engagement, optimize sales performance, and identify new market opportunities. We're looking for a strategic, data-driven leader who can connect people, process, and performance - someone who thrives on bringing structure to complexity, developing high-performing teams, and translating insights into meaningful business growth. About the Role The Director, Growth Operations serves as the central leader connecting strategy, people, and performance across IVX's Sales and Market Development functions. This role oversees the Sales Operations and Sales Support teams and partners cross-functionally with Sales, Business Systems, and Data teams to drive efficiency, insight, and disciplined execution. The ideal candidate will combine strong analytical capabilities with operational leadership, ensuring the sales organization is supported by accurate reporting, scalable processes, and systems that enable continued expansion across markets and therapies. What You Will Do Sales Operations and Performance Analysis Analyze sales performance and workforce trends to identify growth opportunities, address risk factors, and optimize team effectiveness. Monitor provider referral activity to identify underperforming markets and drive strategic interventions for improvement. Deliver and evaluate sales KPIs and KLIs, providing actionable insights and ROI analysis to leadership. Lead performance reviews, territory assessments, and structural recommendations to support sustainable market growth. Growth Strategy and Execution Develop and execute growth programs and campaigns for new market launches and therapy expansions. Partner with Marketing and Market Development to align growth initiatives with IVX Health's strategic goals. Create frameworks for tracking provider engagement, ranking, and retention. Systems, Processes, and Tools Own and optimize sales technology, including CRM management, data capture, and analytics tools such as Trilliant. Partner with Business Systems and Data teams to enhance sales-related systems and data integrity. Standardize sales workflows, CRM processes, and KPI reporting across the organization. People Leadership and Management Lead, mentor, and develop the Sales Operations and Sales Support teams, fostering a culture of accountability, results, and growth. Define team structures, role responsibilities, and performance expectations aligned to business priorities. Provide guidance and partnership to sales and market leaders to ensure consistent execution of growth strategies. What We Are Looking For We're looking for a collaborative, analytical leader who can translate strategy into execution and inspire teams to deliver measurable results. You might be a great fit if you have: 5-6 years of experience in sales operations, growth strategy, or a related field Bachelor's degree preferred; advanced degree (MBA or similar) preferred Background in multi-site healthcare services, private equity-backed organizations, or other high-growth environments Proven experience leading or building teams and driving performance through data and process excellence Exceptional analytical and problem-solving skills with the ability to make sound, data-driven decisions Excellent communication and presentation skills, with the ability to influence across all levels of the organization Strong understanding of CRM tools, analytics platforms, and sales performance systems Advanced Excel and data visualization capabilities; experience with Trilliant or similar tools preferred About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy

The Director of Operations is tasked with multi-site support of store operations as well as the development and implementation of training programs and documents with the objective of creating consistency in operational excellence across all locations. Key Duties and Responsibilities: Support Car Wash Managers with an eye on continuous improvement and development Establish the standard for customer service, quality and cleanliness Travel between locations to offer education and follow up around products, services, promotions and/or operational initiatives Act as the company expert on wash equipment, chemicals and application processes and service initiatives Hire or promote, train and evaluate Car Wash Managers Partner with HR to address and/or resolve employee relations matters Field and resolve customer or employee issues as needed Develop, implement and deliver training programs and support documents that outline best practices for: Tunnel equipment inspections, maintenance and troubleshooting Chemical application, inventory, ordering and storage Opening and closing procedures Additional initiatives as determined Requirements Essential: Minimum 3 years of experience in the car wash industry as an operational leader Advanced understanding of car wash equipment, its order of operations and maintenance/upkeep best practices Experience with wash chemicals and their application processes Cross trained in wash equipment troubleshooting and general repair Understanding of wash POS systems Advanced knowledge of MS Office programs Strong written skills with experience creating training documents Desirable: Understanding of DRB programming and customization Leadership, self-driven, high energy, positive attitude, adaptability, enthusiasm to achieve goals, excellent communication and problem-solving skills

Operational Leadership Oversee day-to-day operations of primary care clinics, ensuring high-quality, efficient, and patient-centered care. Develop and implement operational strategies that support value-based care objectives, including risk adjustment, care coordination, and chronic disease management. Collaborate with clinical and administrative leaders to standardize workflows, improve access, and reduce unnecessary utilization. Value-Based Care Strategy Attends all value-based program meetings. Lead the execution of value-based care initiatives, including ACOs, Medicare Advantage, Medicaid, and commercial risk contracts. Monitor and improve performance on quality metrics (e.g., HEDIS, STAR ratings, CAHPS) and cost/utilization benchmarks. Partner with analytics teams to interpret data and drive actionable insights for population health management. Team Development & Leadership Manage and mentor clinic managers and operational staff, fostering a culture of accountability, innovation, and continuous improvement. Facilitate cross-functional collaboration between providers, care teams, and support services to achieve shared goals. Financial & Contractual Oversight Support budgeting, forecasting, and financial performance of primary care operations and value-programs. Align operational priorities with payer contract requirements and incentive structures. Patient & Provider Experience Champion initiatives to improve patient engagement, access, and satisfaction. Support provider well-being and retention through operational efficiencies and resource alignment. Partners with Quality Director, Quality Finance Director, and Department to manage all value-based program initiatives and ensure the success of all Primary Care providers within value-based programs. Education & Experience Bachelor's degree in Healthcare Administration, Business, Nursing, or related field required; Master's degree preferred. Minimum 7-10 years of progressive leadership experience in healthcare operations, with at least 3 years in a value-based care environment. Experience managing multi-site primary care operations strongly preferred. Skills & Competencies Deep understanding of value-based care models, population health, and healthcare quality metrics. Strong leadership, communication, and change management skills. Proficiency in data-driven decision-making and performance improvement methodologies. Ability to build relationships across clinical and administrative teams.