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Operations manager jobs in Indiana

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  • Assistant Store Manager

    Community Choice Financial Family of Brands 4.4company rating

    Operations manager job in Fort Wayne, IN

    Your Opportunity: Assistant Store Manager CheckSmart Fort Wayne, IN As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $15 hourly Auto-Apply 2d ago
  • Vice President Operations

    Leer Group

    Operations manager job in Elkhart, IN

    Vice President of Operations Department: Operations Reports To: President of LEER Group , LLC. ******************** COMPANY BACKGROUND: LEER GROUP is North America's largest manufacturer and supplier of fiberglass and aluminum truck caps and tonneaus for residential and commercial applications. The group is comprised of eight companies: LEER, Snugtop, Bedslide, Pace Edwards, Century, Raider, and StateWide Windows. Together, these companies have manufacturing plants in Pennsylvania, Indiana, Washington, and Oregon, and sell through more than 1,300 independent dealers to individuals, small businesses, exporters, new car and truck dealerships, and fleet operators. Founded in the late 1960s, LEER is the most widely recognized brand name in the truck cap industry, and the number-one selling brand of pickup truck caps and tonneau covers in the country. LEER truck caps are custom-manufactured in Indiana, and Pennsylvania and delivered to more than 800 independent LEER retailers. The industry leader in innovation, quality and customer service, LEER offers the industry's most complete selection of truck caps for consumer and commercial use, fiberglass tonneaus, retractable tonneau covers, and a soft roll-up cover. With its wide range of products, dozens of standard and optional features, and its partnerships with racking and storage solutions companies such as Thule, LEER offers products that appeal to a large and diverse customer base. Customized ordering ensures LEER can create a truck cap or tonneau for urban or rural use that appeals to families, hunters and fishermen, cyclists and boating enthusiasts or anyone who needs a stylish, well-built cargo solution. For its commercial and fleet customers, LEER offers truck caps customized with dozens of trade-related options and storage systems. A subsidiary of J.B. Poindexter, a privately held diversified manufacturing company, LEER Group offers a vast variety of career opportunities, internally as well as within the J.B. Poindexter family of companies. We offer competitive salaries and progressive benefits including health, dental, vision, life insurance, disability plans, 401K, paid time off, tuition reimbursement and more. We pride ourselves in team member development, performance, recognition, and a culture of diversity and respect. Whether you are taking the next step of your career or just beginning, joining LEER Group's winning team means being part of a magnificent home away from home. You will be challenged. You will be proud. Overall Responsibilities: The Vice President of Operations provides strategic and hands-on leadership for all LEER manufacturing operations across the United States. This position oversees Operations, Environmental Health & Safety (EHS), Supply Chain, Manufacturing Engineering, Quality, Transportation, and Mold Making, ensuring safe, efficient, and world-class performance across all facilities. The VP of Operations drives operational excellence through disciplined execution, continuous improvement, and cross-functional collaboration. This role requires a results-oriented leader capable of aligning people, systems, and processes to achieve LEER's strategic business objectives. Key Responsibilities: Strategic Leadership & Organizational Development Develop and execute operational strategies aligned with LEER's growth and profitability goals. Partner with the President and executive leadership team to translate corporate strategy into actionable operational plans. Lead organizational design and capability-building initiatives across the operations network. Collaborate with JBPCO business units to leverage best practices and operational synergies. Operations & Manufacturing Lead day-to-day manufacturing operations across all U.S. facilities to achieve safety, quality, delivery, and cost objectives. Drive process standardization and continuous improvement in fiberglass and aluminum production environments. Ensure adequate capacity, tooling, and mold-making resources to meet production demands. Oversee plant optimization, equipment investments, and operational efficiency projects. Environmental Health & Safety (EHS) Champion a proactive, safety-first culture across all operations. Ensure compliance with OSHA, EPA, and all relevant local and federal regulations. Lead initiatives to reduce workplace risk, improve ergonomics, and drive environmental stewardship. Supply Chain & Logistics Oversee purchasing, materials management, and supplier performance to ensure cost-effective and reliable supply. Implement inventory optimization and demand planning strategies. Manage logistics and transportation to improve delivery performance and cost control. Manufacturing Engineering & Continuous Improvement Lead manufacturing engineering, process optimization, and plant layout improvement efforts. Drive Lean Manufacturing, 5S, and Kaizen initiatives to eliminate waste and improve throughput. Partner with Product Development and NPD teams to ensure manufacturability and smooth new product launches. Champion automation, digital tools, and data-driven performance management. Quality Assurance Oversee quality systems to ensure products meet or exceed LEER's market-leading standards. Lead root cause analysis, corrective and preventive action (CAPA), and continuous improvement programs. Drive a culture of “zero defects” and accountability across all plants. Sustainability, ESG & Innovation Integrate sustainability and environmental responsibility into operational strategies. Promote energy conservation, waste reduction, and recycling initiatives. Identify and implement innovative technologies, automation, and Industry 4.0 solutions. Customer & Market Alignment Ensure operations align with customer demand, product mix, and market conditions. Collaborate with Sales, Product Management, and Customer Service to improve responsiveness and delivery performance. Maintain LEER's reputation for industry-leading quality and on-time delivery. Cultural & Change Leadership Model LEER's core values integrity, respect, and teamwork. Lead change management and cultural transformation initiatives to foster accountability and engagement. Promote a high-performance environment that rewards continuous improvement and innovation. Financial & Business Performance Develop and manage budgets, capital expenditure plans, and cost-reduction initiatives. Deliver EBITDA improvement and cost-per-unit efficiency goals. Partner with Finance to ensure sound resource allocation and accurate financial forecasting. People Leadership Build and develop a high-performing leadership team across all operational functions. Coach, mentor, and engage team members to drive performance and accountability. Implement succession planning and leadership development programs across Operations. Reporting Structure: Direct Reports: Directors/Managers of Operations, EHS, Supply Chain, Manufacturing Engineering, Quality, Transportation, and Mold Making. Indirect Reports: Plant Managers, Supervisors, and functional support teams across U.S. facilities. Qualifications: Education & Experience Bachelor's degree in engineering, Manufacturing, or Business (MBA preferred). 10+ years of progressive leadership experience in multi-site manufacturing operations. Proven success leading functions including Operations, Supply Chain, Quality, and EHS. Experience in fiberglass, aluminum, automotive, truck accessories, or durable goods manufacturing preferred. Expertise in Lean, Six Sigma, and ERP systems (Epicor, SAP, or JDE). Strong financial acumen with a track record of delivering measurable operational improvements. Skills & Competencies Hands-on, visible leadership with strong floor presence. Excellent communication, collaboration, and influencing skills. Strategic thinker with strong analytical and problem-solving capability. Demonstrated ability to lead change and drive continuous improvement. High integrity and commitment to organizational excellence. Code Of Ethics: LEER GROUP requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. The Team Member shall actively ensure that his/her own activities and those of all employees within the facility meet this obligation. LEER GROUP's critical standards and procedures related to expected conduct are detailed on the company website. The Team Member is expected to be familiar with these policies and ensure that they are implemented in all areas of control.
    $111k-189k yearly est. 4d ago
  • Security Operations Center Manager

    Capgemini Government Solutions 4.5company rating

    Operations manager job in Indianapolis, IN

    ob Description Capgemini Government Solutions (CGS) LLC is seeking a highly motivated Security Operations Center (SOC) Manager to join our Aerospace team in Indianapolis, IN to support our government clients. The successful applicant will work closely with our clients to provide technical support and current industry innovations in information security response, security monitoring, and support audit/compliance activities. The successful applicant will also have direct supervision of the CGS SOC team assigned to the project. Job Responsibilities As a Security Operations Manager, you will: Work with a team of Information Security authorities supporting a global enterprise. Provide daily oversight of SOC team and project deliveries. Continually communicate with client US Head of Advanced Cyber Unit to confirm team is meeting clients' expectations Perform daily operational 'eyes on glass' real-time monitoring and analysis of security events from multiple sources including but not limited to events from Security Information Event Monitoring tools, network, and host-based intrusion detection systems, firewall logs, and system. Contribute to the design and implementation of Security Event Analysis and Incident Management processes and procedures. Create incident response reports and documentation as required to communicate findings, outcomes and lessons learned. Required Qualifications: U.S. Citizenship is required. Eligible to obtain and maintain a Government Security Clearance (DoD Secret). 10+ years of experience working in SOC environment as a Security Analyst. 7+ years of managerial experience in a SOC environment. Experience supporting a large global enterprise environment Solid and demonstrable comprehension of Information Security including malware, emerging threats, attacks, and vulnerability management. Working knowledge of industry standard security tools such as, Darktrace, Netskope, Cisco Suite (Secure Endpoint-AMP; Secure Malware Analytics-ThreatGrid; Umbrella; Secure Cloud Email and Web Manager-IronPort ) ; Sentinel Proficient knowledge and understanding of IP protocols and ports. An understanding of incident response methodologies and technologies. Familiar with key security models and regulations such as ISO 2700X, SOX and PCI. Customer service including the resolution of customer issues, incident handling, and response. Desired Qualifications: Cloud security experience. Programming and/or scripting language experience (C, .NET, Python, Perl, etc). Technical certifications considered an asset are: CISSP, GCIH, GCIA, GCFA, GPEN , GCCF, CISA, CWSP, CCSP, CCNP, MSCE or, other relevant certification in vulnerability analysis, ethnical hacking techniques or penetration testing. Experience with vulnerability assessment platforms and manual validation. Experience in the areas of change control, problem management, incident management and troubleshooting of security solutions. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determined. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $102k-138k yearly est. 1d ago
  • Regional Manager

    Tag-The Aspen Group

    Operations manager job in Fort Wayne, IN

    At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Regional Manager - in-office, you will have the opportunity to give back to communities and positively affect patients' lives. Salary: $80000 - $85000 / year Base Plus Incentives! ***Paid like the owner based on profit -Unlimited Earning potential through our monthly profit-sharing program -Unlimited Earning potential through our quarterly profit-sharing program At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match** Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuing Education (CE) through TAG U How You'll Make a Difference As a Regional Manager, you will oversee practice operations for a group of 6-10 Aspen Dental branded practices. You will play a critical role spearheading growth and process improvement initiatives, own full profit and loss responsibility, and develop close working partnerships with the entire practice staff. Travel to nearby offices to support practice operations* Provide training and development support to ensure all practice staff demonstrate knowledge of the business model, operating procedures, and protocols In partnership with the talent acquisition team and the office manager, evaluate and communicate staffing needs to enable effective hiring and onboarding experiences for new team members Support daily office operations within the region as necessary Qualifications: Bachelor's degree preferred Management experience over seeing multiple locations in the retail or health care industry Prior profit and loss responsibility and the ability to interpret and act upon financial statements Knowledge of Microsoft Office business applications Strong communication and interpersonal skills, with the ability to build rapport with patients and employees of all ages and backgrounds Commitment to ongoing learning and professional development for yourself and your team As this position requires daily travel to assigned offices, you must maintain a valid non-restricted driver's license and appropriate insurance or the ability to be insured under the employer's fleet insurance program (for those assigned a Company fleet vehicle). The Company reserves the right to request and review your Motor Vehicle Record at any time, according to state requirements. May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $80k-85k yearly 2d ago
  • District Operations Director - Single Family Homes

    Korn Ferry 4.9company rating

    Operations manager job in Indianapolis, IN

    Korn Ferry has partnered with our client on their search for the role, District Operations Director - Single Family Homes. District Operations Director - Indianapolis, IN (on-site) Key Responsibilities Operations & Property Management Oversee day-to-day operations across Chicago, Indianapolis, and Ohio, ensuring consistent execution of company procedures and a high-quality resident experience. Provide strategic oversight of property management functions, including service delivery, maintenance, renewals, and collections, with a focus on KPI achievement and cost control. Navigate complex municipal environments, especially in Chicago, by building strong relationships with housing authorities and local agencies to ensure compliance and operational fluidity. Lead vendor management and service team performance, ensuring alignment with company standards, cost efficiency, and resident satisfaction. Conduct regular market visits and inspections to assess operational health, enforce standards, and identify opportunities for improvement. Implement frameworks for emergency response, business continuity, and risk mitigation across all markets. Resident Experience Drive a resident-first culture by ensuring seamless onboarding, proactive communication, and responsive issue resolution across all touchpoints. Leverage resident feedback and satisfaction data to evolve service offerings, improve retention, and build long-term loyalty. Partner with leasing teams to monitor inventory, pricing, and occupancy trends, ensuring alignment with market demand and performance goals. Reinforce tenant policies and procedures while maintaining a positive, service-oriented relationship with residents. Financial Management Lead the development and execution of annual operating budgets across assigned markets, with a focus on service cost management and NOI optimization. Oversee accounts receivable, rent collection, and resolution of arrears, ensuring minimal variance and strong financial performance. Review financial reports regularly to identify trends, risks, and opportunities, implementing corrective actions as needed. Contribute to long-term planning and investment prioritization in alignment with the client's growth strategy. Team & Talent Oversight Manage two Area Directors and a regional team of 50-60 employees, ensuring clear accountability, performance consistency, and adherence to company policies. Identify workload efficiencies and talent gaps, optimizing team structure and resource allocation across markets. Lead workforce planning efforts in partnership with HR and third-party recruiters to support hiring, onboarding, and retention. Strategic Partnerships & Compliance Maintain active real estate licensure and ensure compliance with state-specific laws and regulations across Illinois, Indiana, and Ohio. Collaborate with internal stakeholders and external partners to align operations with broader strategic goals and regulatory requirements. Professional Experience/Qualifications The ideal candidate will bring the following experience: 10-15+ years of senior-level operational leadership within residential real estate, property management, or single-family rental (SFR) environments, overseeing large-scale, multi-market portfolios with complex regulatory and municipal dynamics. Proven ability to lead multidisciplinary regional teams across leasing, service, field operations, and resident experience, driving performance, accountability, and cultural alignment across diverse geographies. Strong financial oversight and budgeting expertise, with a track record of managing service-related costs, optimizing NOI, and delivering consistent results across KPIs such as collections, renewals, and retention. Experience navigating multi-state real estate laws and compliance, ideally with licensure in Illinois, Indiana, or Ohio, and a deep understanding of municipal engagement, housing authorities, and public-sector coordination. Demonstrated success leading through organizational change, including assessing team dynamics, identifying talent gaps, and building bench strength to support long-term growth and operational resilience. Exceptional interpersonal and communication skills, with the ability to build trust, manage conflict, and influence cross-functional teams, third-party vendors, and internal stakeholders. Inspirational, low-ego leadership style that fosters collaboration, encourages ownership, and leads with empathy, structure, and clarity. Comfortable operating in high-visibility, high-accountability environments, with a focus on resident satisfaction, team development, and community engagement. Strong understanding of strategic planning and operational execution, with the ability to translate corporate goals into market-level performance and team alignment. Proficiency in Microsoft Office Suite and property management platforms, including YARDI, with a commitment to data accuracy, reporting integrity, and system compliance.
    $79k-125k yearly est. 2d ago
  • Operating Director

    Cornerstone Caregiving

    Operations manager job in Michigan City, IN

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 350 offices across 42 states in under 6 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year 20% profit share Benefits: Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Ability to Relocate: Michigan city, IN: Relocate before starting work (Required) Work Location: In person
    $80k yearly 1d ago
  • Operations Manager

    Pedagog Recruiting & Careers

    Operations manager job in Evansville, IN

    Operations Manager - Evansville, IN $80,000 A well-established roofing company in Evansville, Indiana is seeking a Operations Manager to oversee residential roofing projects. This role blends field supervision with office coordination and is ideal for someone with roofing or construction experience and strong leadership skills. Responsibilities Manage roofing jobs from scheduling to completion. Spend approximately 50% of time on job sites ensuring quality and crew coordination. Prepare job folders, update CRM systems, and maintain accurate schedules. Meet with customers at job start to confirm expectations and ensure satisfaction. Support crews with resources and guidance to complete jobs efficiently and safely. Requirements Roofing experience preferred 3-5 years of leadership experience of a production team of 5 or more. Mid-level management experience ideal. Strong communication skills; bilingual (Spanish) is a plus. Proficiency in Microsoft Word and Excel. OSHA 10 or OSHA 30 certification preferred. Valid driver's license required. Benefits Health, dental, and vision insurance 401(k) retirement plan Paid time off Disability and life insurance
    $80k yearly 1d ago
  • General Manager - Indianapolis Zoo

    Aramark 4.3company rating

    Operations manager job in Indianapolis, IN

    Aramark Sports & Entertainment is looking to hire a new General Manager to support our food and beverage operations. THE OPPORTUNITY: As a General Manager at Indianapolis Zoo, you will plan, manage, and lead contracted services with multi-million dollar revenue to meet operating and financial goals, client objectives, and guest needs. Food and beverage operations could include concessions, catering and premium dining services. This position will support and be responsible for executing large day to day operations, sports events, concerts, catering, and other large venue special events. The General Manager will report to District Manager with a team of salaried direct reports. This position is salaried, plus bonus eligible, contingent on achieving certain financial and performance goals. We designed our benefits to promote a culture of health and wellbeing. No one knows what you need better than you, so we provide you with the necessary tools to help you take care of your health, family, finances and future. Click here to learn more. ? Job Responsibilities Full P&L responsibility in regard to food and beverage Manage the client relationship at the location, while providing hands on execution and leadership of operations. Leadership of a large team of managers and workforce throughout multiple units and concepts. Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets. Partner with the Senior General Manager and regions Vice President of Operations to plan and execute business development strategy for growth. Recruitment and development of new and existing managers. Interact successfully with the client, stadium guests and team members on a regular basis. Qualifications Minimum of 5+ years of large venue or multi-unit management experience is required. Premium and Concessions Management experience preferred. Direct P&L responsibility within a comparably scoped environment Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment. The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role. A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management. Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable. Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays About Aramark About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
    $33k-56k yearly est. 14h ago
  • AssistantGeneral Manager

    Muinzer

    Operations manager job in West Lafayette, IN

    Reports to: General Manager Company: Muinzer Muinzer is a private equity-style real estate investment platform focused on student housing assets located adjacent to high-growth public universities across the United States. With a 20+ year track record of delivering superior risk-adjusted returns, Muinzer owns and operates institutional-scale student housing properties near Purdue University, University of Tennessee, Auburn University, and others. The firm is vertically integrated, execution-focused, and backed by institutional capital. Muinzer has offices in Los Angeles, Chicago, West Lafayette, Knoxville, and Auburn. Position Overview The Assistant General Manager (AGM) plays a critical supporting role in the daily management and operational success of a Muinzer student housing community in West Lafayette. The AGM is responsible for assisting the General Manager in driving leasing performance, resident satisfaction, team leadership, and overall property excellence. This is a hands-on, customer-facing role ideal for an operations-minded leader with strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced, student-centric environment. Key Responsibilities Leasing & Marketing Support Support the GM in executing and optimizing the property's leasing strategy to achieve occupancy and rent goals. Assist with lead follow-up, tours, lease execution, and CRM management. Monitor leasing traffic, source effectiveness, and resident conversion performance daily. Help manage on-campus and digital outreach campaigns targeted toward the student demographic. Resident Experience & Retention Serve as a secondary point of contact for resident concerns, ensuring timely and professional responses. Help coordinate resident events, social programming, and move-in/move-out operations. Promote a culture of responsiveness, respect, and hospitality across the community. Operations & Property Management Assist with day-to-day operational tasks including rent collection, delinquency follow-up, key control, and unit inspections. Help manage maintenance requests and vendor communications, ensuring quick resolution and high standards. Conduct regular property walks to identify maintenance, curb appeal, or compliance issues. Team Collaboration Support GM in training and supervising leasing agents, front desk personnel, and maintenance team members. Help onboard new employees and ensure consistency with Muinzer's operational standards and dress code policies. Promote clear communication and positive team culture across all departments. Reporting & Compliance Maintain accurate records in property management software (e.g., Yardi, Entrata, RealPage). Assist with preparation of weekly leasing and financial performance reports. Support GM with administrative and compliance tasks as needed. Qualifications 1-3 years of experience in student housing, multifamily, or hospitality operations; leasing experience strongly preferred. Proven track record of customer service and team collaboration in a fast-paced environment. Familiarity with leasing platforms, CRMs, and/or property management systems (e.g., Yardi, RealPage, Entrata). Highly organized, self-motivated, and proactive in problem solving. Strong communication skills-written, verbal, and interpersonal. Bachelor's degree preferred; CAM or similar certifications a plus. Ability to work flexible hours including weekends, evenings, and turnover/move-in periods. Compensation & Benefits Competitive base salary Performance-based bonus opportunity Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Career growth opportunities within Muinzer's national platform Muinzer is proud to be an Equal Opportunity Employer.
    $32k-48k yearly est. 3d ago
  • VP - Ops Excellence

    Standard Chartered 4.8company rating

    Operations manager job in Indiana

    Apply now Work Type: Office Working Employment Type: Permanent Job Description: * Drive transformational change across our global finance operations through process optimisation, quality enhancement, and strategic innovation. * This is pivotal role reports directly to the GPLs and partners with central Process Performance Excellence (PPE) team to elevate operational maturity across GCFO workstreams * Drive PPE Framework & Op Ex Strategy within relevant GPL workstream to identify optimisation opportunities * Collaborate with GPLs and work on Book of work to focus to uplift the maturity of the processes and making it leaner etc. * Play a critical role in process mining, identifying KPIs & dashboards to drive process insights Key Responsibilities Process Transformation & Innovation * Lead end-to-end process redesign initiatives across finance functions, delivering measurable improvements in efficiency, accuracy, & cycle times * Architect scalable operating models that support business growth while reducing complexity & operational risk * Champion automation & digital transformation leveraging RPA, AI/ML, and intelligent workflow solutions * Establish PPE governance frameworks with clear ownership, controls, & performance metrics * Drive standardisation & harmonisation of processes across regions & business units Operational Excellence & Quality Management * Design & implement comprehensive quality assurance frameworks with zero-defect mindset * Deploy Lean Six Sigma methodologies to eliminate waste, reduce variation, & optimise resource utilization * Build continuous improvement culture through kaizen events, process mining, & root cause analysis * Operationalise KPI dashboards & real-time monitoring capabilities for proactive issue resolution * Lead defect prevention programs & implement mistake-proofing techniques across critical processes Strategic Partnership & Change Leadership * Work with Finance leadership to translate strategic objectives into operational roadmaps * Act as trusted advisor to GPL and PPE Head on operational transformation priorities * Lead cross-functional teams through complex change initiatives with strong stakeholder engagement * Develop business cases demonstrating ROI for process improvement & technology investments * Foster collaboration between Finance, Technology, Operations & Risk teams Regulatory & Compliance Excellence * Ensure process designs meet regulatory requirements (UK ACG, Basel, PRA, IFRS, tax & Regulatory compliance) * Strengthen controls environment while simplifying processes & reducing operational burden * Support audit readiness through robust documentation, testing protocols, & evidence management * Drive remediation of audit findings & regulatory observations with sustainable solutions Capability Building * Develop training programs to upskill finance teams on process improvement methodologies * Create centre of excellence for process optimization, automation, and quality management * Mentor Process leaders on operational excellence principles & change management Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * GCFO COO MT * Relevant GPL * PPE Team * Global Op Ex team * ARIS GPT * SAP Signavio * ProHance team * Relevant Technology teams * Infrastructure & Security Teams Qualifications Education & Certifications * MBA, Master's in Finance, or equivalent advanced degree * Lean Six Sigma Black Belt certification required; Master Black Belt preferred * Professional certifications (CA, CPA, CFA, CIMA, or equivalent) highly valued Experience & Expertise * 12-15+ years in finance operations, with 5+ years leading operational excellence or transformation programs * Proven track record delivering large-scale process transformation in banking or financial services * Deep domain expertise across multiple finance functions (Accounting, Financial Reporting, FP&A, Treasury, Tax) * Hands-on experience with process improvement methodologies (Lean, Six Sigma, Kaizen, Value Stream Mapping) * Demonstrated success implementing automation solutions (RPA, workflow tools, AI-enabled platforms) * Strong understanding of regulatory environment and compliance requirements in banking Skills and Experience Technical & Analytical Skills * Expert in process mapping, analysis, and redesign using tools like ARIS, Signavio, or Celonis * Proficient in data analytics and visualization platforms (Tableau, Power BI, Alteryx) * Strong knowledge of ERP systems (SAP, Oracle) and finance technology ecosystem * Experience with project management methodologies (Agile, Waterfall, hybrid approaches) * Advanced Excel and data manipulation capabilities for complex analysis Leadership & Soft Skills * Exceptional change management skills with ability to influence without authority * Strategic thinker with strong business acumen and commercial orientation * Outstanding communication skills; ability to present complex concepts to C-suite executives * Proven ability to build consensus and drive results in matrixed, global organizations * Results-driven leader with high standards, attention to detail, and execution excellence * Cultural sensitivity and experience managing diverse, geographically dispersed teams About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *
    $80k-107k yearly est. 4d ago
  • District Operations Director

    Firstkey Homes 4.2company rating

    Operations manager job in Indianapolis, IN

    SUMMARY OF RESPONSIBILITIES The District Operations Director will oversee the daily management and coordination of property operations in their assigned market which includes property acquisition, property renovation, leasing, property management, financial performance and collections. This role will develop and maintain strong working relationships with local markets, national and corporate employees as well as third-party vendors and leasing firms. ESSENTIAL DUTIES Interface with local leasing team daily to monitor available home inventory, home pricing, traffic, new leases and turnover. Manage and drive team responsibilities to achieve leasing and occupancy goals in assigned market. Oversee management of local market staff. Provide training, coaching, and constructive feedback in compliance with company policies to foster growth and increased productivity amongst employees. Manage the collections process for accounts receivable. Reviewing monthly maintenance expenses and implement practices to reduce maintenance costs. Implement and execute company operating procedures to ensure compliance within local market Minimize property-level expenses by managing and providing feedback to Field Operations team, including Senior Field Manager when applicable. Oversee property maintenance and turnover of all properties, both rented and vacant. Ensure that properties are secured during move in and that move out procedures are being enforced. Investigate complaints by tenants and resolving issues in accordance to company policy. Reinforce tenant occupancy policies and procedures. Review financial reports weekly, monthly and quarterly to ensure YARDI data is entered timely and accurately. Ensure property records are maintained in accordance with company and state-specific statutes standards. Assist with development of marketing programs for assigned local market to drive tenant retention, tenant relation programs and setting rent prices for homes. Partner with Human Resources and third-party recruiting firms to assist with workforce planning efforts such as recruiting, interviewing, and staffing for assigned local market. This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need. Maintain an active real estate license and adhere to company real estate license requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS Primarily working within an indoors office environment May sit for several hours at a time and climb up and down stairs multiple times each day Prolonged exposure to computer screens Must travel throughout applicable market using personal vehicle Occasional hands-on work and training required REQUIRED EDUCATION AND EXPERIENCE Bachelor's Degree in Business Administration, Finance, Planning or related work experience An active real estate license in the applicable state of practice is required Minimum 5 years of asset and operations management experience General knowledge of budgeting and financial analysis Experience working in a cross-functional group, project management, and/or process improvement-oriented role Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) PREFERRED EDUCATION AND EXPERIENCE Managing Broker License, a plus Knowledge of Yardi Voyager or similar property management program Experience working in a fast pace, high-growth company REQUIRED KNOWLEDGE Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Building and Construction- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. REQUIRED SKILLS Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Negotiation- Bringing others together and trying to reconcile differences. Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Time Management- Managing one's own time and the time of others. Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job. Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures. Speaking- Talking to others to convey information effectively. Writing- Communicating effectively in writing as appropriate for the needs of the audience. WORK STYLES & BEHAVIORS Leadership- Job requires a willingness to lead, take charge, and offer opinions and direction. Persistence- Job requires persistence in the face of obstacles. Initiative- Job requires a willingness to take on responsibilities and challenges. Achievement/Effort- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Attention to Detail- Job requires being careful about detail and thorough in completing work tasks. Adaptability/Flexibility- Job requires being open to change (positive or negative) and to considerable variety in the workplace. FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status. By applying to this position you are consenting to receive follow-up communication.
    $65k-115k yearly est. Auto-Apply 60d+ ago
  • Operations Manager - Customer Engagement Center

    Disclaimer: Oneamerica Financial

    Operations manager job in Indianapolis, IN

    At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives! Job Summary The Operations Manager leads teams by translating strategic goals into actionable operational processes, ensuring alignment with the Empowerment With Accountability (EWA) framework. This role is pivotal in optimizing customer experience, maintaining performance standards, and fostering associate development across multiple functional areas. The Operations Manager oversees operations within the Individual Life Financial Services (ILFS) environment, which includes diverse systems, products, and companies-ranging from legacy contracts to newly issued products. Effective communication across all organizational levels and with external stakeholders is essential. What you will do: This role will support our Customer Engagement Center Team within our Individual Life Financial Services (ILFS) business area. This includes the following: Coaching, mentoring, workforce development Ensuring Team is properly staffed Ensures associates are trained properly Drives efficiencies and process improvement Integrating EWA into daily operations Managing escalations and resolving issues Aligning team capabilities with forecasted volumes Achieving service level and performance metrics Supporting peers and cross-functional collaboration Monitors call quality Leading or contributing to projects and process improvements What you will need: College degree in Business Administration, Insurance, or related field required. 3-5 years of experience in management role with direct reports 2-3 years of call center experience Strong leadership and team management skills Excellent analytical, problem-solving, and decision-making abilities Deep understanding of insurance processes and regulatory requirements Proficiency in operational software and data analysis tools Experience with Five9 phone system preferred but not required Exceptional communication and interpersonal skills Equivalent combinations of education and experience considered Salary Band: 6A #LI - SC1 This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in IN as business needs dictate or for team-building and collaboration. If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York. Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law. For all positions: Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered. To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
    $77k-105k yearly est. 60d+ ago
  • Dir Custodial Operations lll

    Globalchannelmanagement

    Operations manager job in Fort Wayne, IN

    Dir Custodial Operations lll needs 5 years successful experience in Facilities Management, preferably in a K-12 or higher education setting with emphasis in custodial operations management. Dir Custodial Operations lll requires: Custodial Operations, Custodial Operations, Facilities Management, K-12, Higher Education Setting, Project Management, Leadership, Team Building Director role Exceptional customer service, relationship building and communication skills. Ability to effectively engage and communicate with all levels of employees and clients, including both company and client executive leadership. Custodial operations experience, including floor care and familiarity with related equipment. Demonstrates strong leadership in customer and community relations. Knowledge and experience in Project Management. Demonstrated business and financial acumen with solid understanding of budgeting and financial reporting and controls. Strong Leadership skills with a focus on staff development and team building. Certified Facilities Manager (CFM) or related certification is a plus; and bachelors degree is preferred. Dir Custodial Operations lll duties: Develops staff and provides opportunities for career growth. Manage the business operations for the in-house custodial operations with limited oversight related to grounds and maintenance. Strive to support the client to optimize their business while building a strong and trusting partnership. Drive strong business results in custodial operations. Build a dynamic team with diverse knowledge. Deliver solutions that go beyond expectations. Oversight of all clinical staff for program management and regulatory compliance Project Management/Capital Planning Client/customer relations Purchasing / Subcontracts Financial Hiring, training, people
    $68k-122k yearly est. 60d+ ago
  • Director of Operations - Assembly

    Dexter Axledexter Axle Company, Inc.

    Operations manager job in Elkhart, IN

    Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Director of Operations - Assembly at our manufacturing facility located in Elkhart, Indiana. Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service. For more information about our company, access Dexter's web site at ******************** Role Purpose The Director of Operations Assembly BU provides leadership and strategic oversight of Dexter's Assembly business units, ensuring operational excellence, safety, and customer responsiveness. This role partners with the Vice President of Operations, Axle, to align plant operations with Dexter's mission: to manufacture and distribute quality engineered products and differentiated services with the highest level of safety and customer satisfaction. This leader is accountable for driving continuous improvement and innovation through Lean Six Sigma practices, optimizing supply and demand alignment via SIOP, and embedding Dexter's "Courage to Care" safety culture at every level. This role is critical in developing the business unit's leadership capability, ensuring that current and future leaders are prepared to sustain Dexter's position as the industry leader while delivering world-class quality, delivery, and cost performance. Scope & Scale * Oversees multiple axle assembly plants across Dexter's U.S. manufacturing footprint. * Lead axle manufacturing operations across assigned plants/business units, aligning objectives with the VP of Assembly BU. * Responsible for operations including automation strategy, material handling, logistics, and customization processes. * Full accountability for P&L, cost structure, operational performance, and SIOP integration within the area of responsibility. * Partners with corporate Safety, Quality, Engineering, Supply Chain, and Sales to align operations with customer requirements and corporate strategy. Key Accountabilities * Safety - Courage to Care: Champion a safety-first culture where every employee takes ownership for their own and others' wellbeing. Ensure the highest standards of environmental, health, and safety performance. * Operational Leadership: Deliver excellence in safety, quality, delivery, and cost across assembly operations. * Lean Six Sigma: Drive continuous improvement and waste reduction through the disciplined use of Lean tools, Six Sigma methodologies, and automation. * SIOP (Sales, Inventory & Operations Planning): Lead SIOP execution to ensure alignment of demand, supply, and capacity planning across the business unit. * Strategic Execution: Develop and implement operational strategies to expand capacity, improve throughput, and enhance customer responsiveness. * Talent: Build critical leadership capability across Span of control, building high-potential leaders and individual contributors and ensuring a sustainable pipeline of talent. * Customer Alignment: Ensure assembly operations deliver customized, on-time, high-quality solutions with short lead times. * Financial Performance: Optimize cost structure and asset utilization while making informed make-versus-buy and outsourcing decisions. * Innovation & Growth: Support capacity expansion, automation, and new product integration within span of control. Leadership Expectations * Embody Dexter's Core Values: Execute with Determination, Connect with People, Do the Right Thing * Champion the Courage to Care safety philosophy as a personal and organizational priority. * Lead by example in deploying Lean Six Sigma principles to drive a culture of problem solving, data-driven decision-making, and continuous improvement. * Serve as a visible leader and key member of Senior Staff, aligning Assembly operations with enterprise strategy. * Develop and empower the next generation of leaders across the business unit to ensure long-term success and organizational resilience. Measures of Success * Zero harm achieved through sustained safety performance and employee engagement in Courage to Care. * Safety: Drive continuous improvement through the DuPont Model and Courage to Care philosophy; lead consequence thinking sessions; expand ergonomic risk mitigation; increase employee participation in incident and near-miss reporting * Year-over-year improvements in operational KPIs (safety, quality, delivery, cost, and inventory). * Effective execution of Lean Six Sigma initiatives, resulting in measurable productivity and efficiency gains. * Continuous improvement initiatives delivering measurable cost savings and productivity gains. * A strengthened leadership pipeline with demonstrable improvements in employee engagement and retention. * Contribution to Dexter's growth, profitability, and reputation as the premier manufacturer. * Lead cultural evolution to empower employees and build high performance teams. Minimum Qualifications Education: Bachelor's degree in Engineering, Operations, Supply Chain, or Business required; MBA or advanced degree preferred. Certifications: Lean Six Sigma Green Belt or related experience (Black Belt preferred). OSHA safety certification preferred. Dexter is driven by our core values committed to Safety, Quality and Integrity: * Execute with Determination - Be curious, work together, break new ground, find solutions, fulfill our commitments, surpass expectations! * Connect with People - Empower employees to grow, engage and collaborate; build lasting customer partnerships; care for our communities. * Do the Right Thing - For our people, for our customers, and for the business. We care for our people. Here are some of our great, comprehensive Benefits: * Dexter offers a competitive wage * Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA * 3% profit sharing in our Safe Harbor program * 401(k) Plan with company contributions * Opportunities for internal career development and growth Apply now to join an industry leader and make a difference in what we do for the customers we serve! Equal Opportunity Employer Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
    $68k-122k yearly est. 60d ago
  • Director of Operations

    Boca Recovery Center 3.8company rating

    Operations manager job in Bloomington, IN

    Job Description Job Title: Director of Operations (LMHC Preferred) Employment Type: Full-Time Focus: Mental Health Disorders About Us- At our premier treatment center in Bloomington Indiana, we are dedicated to delivering compassionate, evidence-based care for individuals struggling with co-occurring disorders, Primarily focused on mental health. Our multidisciplinary team works together to support long-term recovery, personal growth, and lasting change. We are seeking an experienced and passionate Director of Operations to lead the day-to-day functioning of our facility, ensuring clinical excellence and operational efficiency. Position Summary- The Director of Operations is a key leadership role responsible for overseeing and coordinating all aspects of facility operations, staff performance, and program development. This individual will work closely with clinical leadership, compliance, and administrative teams to ensure a safe, effective, and client-centered environment. Key Responsibilities- Oversee daily operations of the treatment center, ensuring adherence to company policies, state regulations, and clinical best practices. Collaborate with clinical leadership to maintain program fidelity for co-occurring disorder treatment. Lead and supervise departmental managers and support teams, promoting a culture of accountability and excellence. Monitor performance metrics, manage budgets, and implement strategies to optimize workflow and resource allocation. Ensure compliance with local, state, and federal licensing and accreditation standards. Drive continuous quality improvement and participate in strategic planning initiatives. Act as a liaison between departments to support cohesive communication and service delivery. Assist with crisis management and ensure safety protocols are followed. Requirements Qualifications- LMHC (Licensed Mental Health Counselor) in the state of Indiana required or strongly preferred. Master's degree in Psychology, Counseling, Social Work, or a related field. Minimum of 5 years of operational and supervisory experience in a behavioral health or substance use treatment setting. Proven experience working with co-occurring disorders. Strong understanding of Indiana state regulations for behavioral health services. Demonstrated leadership, problem-solving, and organizational skills. Excellent communication and interpersonal abilities. Benefits What We Offer- Competitive salary based on experience Full benefits package (Medical, Dental, Vision, PTO, etc.) Professional development opportunities Supportive and mission-driven work environment The chance to make a lasting impact in the lives of clients and their families Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.
    $63k-113k yearly est. 17d ago
  • Director of Titles Operations

    Openlane, Inc.

    Operations manager job in Carmel, IN

    Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: OPENLANE is transforming the vehicle marketplace, and the US Marketplace Title Operations team plays a critical role in ensuring trust, compliance, and customer confidence. We are seeking an experienced, strategic, and people-focused leader to serve as Director of Title Operations - US Marketplace. In this role, you will lead a large, high-impact team responsible for the end-to-end title process-from intake to correction to release-delivering accuracy, efficiency, and exceptional service to dealers, partners, and customers. You will shape strategy, modernize processes, and build organizational capabilities that scale with our business. You Are: * Strategic - You think ahead and design scalable solutions. * Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. * Customer-Obsessed - You relentlessly pursue accuracy and service excellence. What You'll Do: Strategic Leadership * Define and execute the vision for US title operations, aligning with US Marketplace growth goals and industry evolution. * Anticipate regulatory and market changes; adjust processes, policies, and systems to ensure compliance and scalability. * Partner with executives across Credit, Legal, Business Technology, Business Development, and Operations to advance enterprise initiatives. * Champion process improvements, automation, and digitization to drive customer satisfaction and operational efficiency. Operational Excellence * Oversee national title processing operations, including intake, correction, and release, with measurable SLAs and performance standards. * Establish time-bound, quantifiable KPIs for processing times, accuracy, expense management, and customer experience. * Ensure compliance with all applicable state, federal, and international laws and codes; lead audits and risk reviews. * Serve as the primary liaison to internal and external stakeholders on all title-related matters. People Leadership * Lead and develop a large, high-performing team, fostering a culture of accountability, inclusion, and growth. * Recruit, hire, and train team members while building a pipeline of future leaders within the organization. * Engage employees through coaching, recognition, and career development opportunities. Special Initiatives * Represent Title Operations in enterprise-level initiatives, projects, and presentations to senior leadership. * Lead cross-functional project work to improve efficiency, reduce costs, and enhance customer experience. Who You Are * Strategic - You think ahead and design scalable solutions. * Collaborative - You thrive in cross-functional partnerships and influence across the business. * People-Focused - You inspire, grow, and develop strong teams. * Customer-Obsessed - You relentlessly pursue accuracy and service excellence. Must-Haves * Bachelor's degree in Business, Operations, Finance, or related field preferred. * 8+ years of progressive experience in automotive, financial services, or related industries. * 5+ years of proven leadership, including managing large, multi-site or high-volume teams. * Strong financial acumen and ability to manage budgets. * Demonstrated success in process transformation, compliance management, and stakeholder influence. * Proficiency with CRM platforms and core business technology tools. Nice-to-Haves * Direct experience in title operations or processing. * Experience leading operations through automation, digitization, or regulatory change. What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K (US) or RRSP (Canada) with company match * Paid Vacation, Personal, and Sick Time * Paid maternity and paternity leave (US) * Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust Employee Assistance Program * Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs * Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization * Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!
    $66k-120k yearly est. Auto-Apply 42d ago
  • Manager of Office Operations

    Dk Pierce & Associates, Inc.

    Operations manager job in Zionsville, IN

    Job DescriptionSalary: Love creating welcoming, efficient spaces where people can do their best work? Are you energized by keeping things running smoothly, supporting others behind the scenes, and fostering a positive workplace culture? If organization, people, and problem-solving are your sweet spot, this role might be perfect for you. SMALL COMPANY. BIG IMPACT. At DKP, we help biopharmaceutical companies bring life-changing treatments to patients who need them most. As Manager of Office Operations, youll play a critical role in making sure our team has everything they need to succeed from a well-run office environment to seamless administrative and operational support. Your work directly supports our people, our culture, and the mission that drives everything we do. WHAT YOULL (MOSTLY) DO Serve as the friendly, professional face of DKP for visitors, partners, and service providers Oversee day-to-day office operations, including scheduling, supplies, vendors, and facilities Provide administrative and operational support to leadership and other teammates Coordinate leadership meetings, capture action items, and support internal communications Partner with Finance and People & Culture on invoicing, HR documentation, and culture-building initiatives Help plan and support onboarding, internal events, client meetings, team-building, and employee appreciation activities Identify inefficiencies and recommend process improvements to streamline workflows Provide quality assurance reviews of Word, PowerPoint, and Excel documents Ensure our headquarters is organized, welcoming, compliant, and aligned with DKPs high standards WHO YOU ARE (AND WHAT HELPS YOU SUCCEED HERE) You enjoy supporting others and creating environments where teams thrive You take pride in thoughtful, high-quality work with attention to detail You have a bachelors in business administration, management, or a related field You have a successful track record maintaining efficient operations as an operations manager or similar Youre proactive, organized, and comfortable juggling multiple priorities You communicate clearly and professionally You bring relevant experience in office operations management Youre solutions-oriented, adaptable, and comfortable stepping in where needed You value collaboration, trust, and accountability You are great with MS 365 apps and are familiar with CRMs like Salesforce You enjoy contributing to a people-first culture and enriching others lives WHY YOULL LOVE WORKING AT DKP Purpose-driven work that truly impacts patient access Employee-owned company ESOP + 401K with employer match Competitive compensation (salary + bonus) Collaborative, low-ego, high-trust culture Robust medical, dental, and vision benefits Paid PTO, vacation, and charity days Serene office setting surrounded by wooded walking trails Well-behaved dogs welcome in the office ABOUT DKP DKP is an award-winning, employee-owned biopharmaceutical access consulting firm driven by a single core focus: enriching peoples lives. We partner with manufacturers to solve reimbursement and market access challenges so life-changing treatments can reach patients with complex conditions. For over 25 years, DKP has been a values-driven, collaborative team known for thoughtful insights, integrity, and a genuine passion for creating meaningful impact. Ready to help shape a workplace where people love to come to work? Join DKP.
    $35k-59k yearly est. 4d ago
  • Regional Operations Manager

    Elwood Staffing 4.4company rating

    Operations manager job in Columbus, IN

    Job Description When you join the Elwood family, you become part of team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people find jobs and help employers find the people they need to be successful. You can leave the office each day knowing that you made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us! Elwood Staffing is also a performance and results-driven culture for the hard-working, passionate, and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily. #powerthepurple General Purpose: The Regional Operations Manager is responsible for providing service operations support to branches to ensure the on-time fulfillment of quality associates necessary to achieve growth goals. The Regional Operations Manager is to ensure that the branch teams are trained and equipped to recruit, source, advertise, screen, onboard to comply with prescribed requirements, and service clients. All employees consistently support and promote the company mission, five key beliefs, philosophies, and provide Superior Customer Service in all aspects of the job. Essential Functions: Monitor past due and open assignment reporting to identify and proactively engage with branch and regional leadership to help ensure 100% on-time fulfillment. Work with regional and branch leadership to ensure achievement of branch efficiency benchmarks and recruiter metric expectations. Prepare teams for successful operational audits, adherence to client promises, and compliant execution of third-party MSP/VMS program requirements. Consult on and help execute online and local recruiting plans. Ensure operational field staff are hired timely and trained to the point where they can execute their job duties. Drive adoption of recruiting and operational tools and techniques across the assigned region. Responsible for helping ensure successful new branch openings, client rollovers, and acquisition branch transitions through planning and in person support. Desired Skills & Experience: Maintain mastery of service operations software systems and tools. Maintain a thorough knowledge of employment laws and regulations Ability to work with all levels of leadership and staff to proactively communicate and resolve issues with the highest sense of urgency. Two plus year's experience recruiting, sourcing, and placing talent in relation to a budget and/or performance metric goals. Excellent computer skills including proficiency in Microsoft Office suite. Strong verbal and written communication skills. A valid driver's license is required for this role as it entails travel to branches as needs arise. What Elwood Staffing can offer you: Health, Dental and Vision plan Prescription drug plan Life and Supplemental Life Insurance Short and Long - Term Disability 401K Plan with company contribution Telemedicine - Teledoc Employee Assistance Program Access to Benefit Advocates Discount tickets, travel, and shopping-Working Advantage Dell computer discount Enterprise Rental Car discount Chairman's Club Anniversary awards program Tuition reimbursement Certified Staffing Professional training and certification $500 bonus paid for completion of approved Professional Certification $500 Recruitment Incentive for Internal Careers Bereavement Leave Paid Time Off & Paid Holidays Progressive training and development Opportunities for advancement throughout our company Join our growing team today and discover why Elwood is one of the best to work for in the staffing industry! Find out more about us at www.elwoodstaffing.com. We are an Equal Opportunity Employer.
    $44k-57k yearly est. 5d ago
  • Director of Operations

    Sunrise Telecom 4.2company rating

    Operations manager job in Greencastle, IN

    Title: Director of Operations Immediate Supervisor: Vice President of Operations Exempt Non-Exempt Responsible for all aspects of day-to-day operations of one or more regions of business. Principal duties and Responsibilities: Supervise all aspects of business from supplies to staff and production. Confirm quality of work being done and quantity done at the end of each day. Responsible for maintaining acceptable performance standards and metrics of crews. Maintain contract and/or performance schedule. Oversee day-to-day performance of staff. Responsible for supervising efficiency of all administrative functions necessary including but not limited to ordering and tracking of supplies, billing, hours, safety documents, etc. Ensure safety practices and procedures and human resource policies and procedures are being followed at all times. Financial responsibility for all offices in assigned region with the goal of maximum profitability. Makes recommendations to owner for improvements on operations and responsible for implementing approved ideas. Perform other related work as assigned using available resources to achieve established goals. Position Requirements: High School Diploma Organized and motivated to provide project support as directed Conscientious professional who has a pleasant phone manner and excellent organizational skills 10+ years operations management experience in the field Proficient in Microsoft Office products, specifically Word, Excel and Outlook (This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)
    $63k-113k yearly est. 7d ago
  • Multi-Site Operations Manager

    Birge & Held Asset Management 4.0company rating

    Operations manager job in West Lafayette, IN

    B I R G E & H E L D Investing in Communities to Transform Lives. Supporting 3 Multifamily Communities Cheswick Village, Franklin Park, and Salem Courthouse (West Lafayette, IN) - 531 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Multi-Site Operations Manager is responsible for overseeing the day-to-day operations of multiple multifamily apartment communities, ensuring they operate efficiently, maintain excellent curb appeal, and provide an exceptional experience for residents and prospects. This role includes managing the assigned onsite team, optimizing resident satisfaction, working alongside Birge & Held's offsite centralized team members and ensuring the property's value is maximized through operational excellence and attention to detail. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level. This role will report to the Regional Property Manager. KEY RESPONSIBILITIES Property and Asset Management Work cross-functionally across all teams to ensure eviction processes are performed according to company policy. Oversee all aspects of the apartment communities to maintain financial goals and metrics, ensure the properties are well-maintained and meet company standards. Regularly inspect your designated assets' physical condition, ensuring great curb appeal, clean common areas, and are a safe environment. Coordinate and supervise repairs, and upgrades to maintain property enhancements and product availability. Monitor and manage budgets ensuring cost-effectiveness without compromising quality. Submit Property Owners Protection Insurance Company (POPIC) claims per our standard operating procedures (SOPs). Team Leadership and Management Recruit, develop, train, and lead the onsite team to deliver high-quality resident and prospect interactions. Establish and document performance goals for team members and provide regular feedback to encourage professional growth and accountability. Foster a collaborative and resident-focused culture to drive excellence in service delivery. Resident & Prospect Satisfaction Oversee the customer experience to ensure residents and prospects receive timely, courteous, and professional service. Monitor resident feedback and satisfaction scores to identify areas for improvement and implement changes to enhance the resident experience. Provide support and guidance for unresolved resident concerns, ensuring prompt and effective resolutions that align with company policies. Leasing and Prospect Engagement Collaborate cross-functionally with the Sales & Leasing team to support marketing efforts and maintain occupancy and revenue goals. Ensure the sales process, including tours, move-ins, and move-outs, are seamless and professional. Monitor feedback and collaborate cross-functionally to enhance the customer experience. Compliance and Reporting Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily communities to ensure compliance with local regulations, company policies, and industry standards. Maintain accurate records for resident interactions, leasing, maintenance, and other operational activities. Prepare and present regular reports on property performance, resident satisfaction, and operational efficiency to senior management. EDUCATION, EXPERIENCE, AND SKILLS Demonstrated passion for customer service. Strong interpersonal skills with a customer-focused mindset. Strong verbal and written communication skills. A minimum of three (3) years of management experience leading a team. A minimum of two (2) years of customer service experience working within the multi-family or hospitality industry, preferred. Experienced in property financial analysis and must be able to read and understand financial reports. Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools. Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement the next steps. Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community. Must be able to effectively manage in a crisis. A desire for professional development and continued learning Ability to manage one's time effectively and productively. Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands. A High school diploma or equivalent (e.g., GED) required. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDOS
    $27k-36k yearly est. Auto-Apply 18d ago

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