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  • Career Day in Indianapolis, IN!

    Community Choice Financial Family of Brands 4.4company rating

    Operations manager job in Indianapolis, IN

    Your Opportunity: Join us for Career Day in Indianapolis, IN! Tuesday, January 20th 10:00AM-2:00PM CheckSmart 1058 N. Shadeland AveIndianapolis, Indiana 46219************** Join a company that fuels your drive with real opportunities for professional and financial growth. Community Choice Financial Family of Brands (“CCF”) is currently looking for ambitious achievers and experienced leaders to join our team and help people in your community access the financial solutions they need-right when they need it most. Explore your potential with a company that values what you bring to the table. We invite you to meet 1-on-1 with a hiring manager and learn more about career opportunities as a member of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry. Visit ************************************** to apply. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Customer Service - Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty. Help them gain access to our suite of financial solutions while setting an unmatched experience. Accurately Process Financial Transactions - Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity. Maximize Customer Success - Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments. Thrive in the Community - Participate in in-store and community events and external marketing. Maintain Your Store - Help maintain appearance and cleanliness of your location to enhance the customer experience. Keep It Safe and Compliant - Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment. *See specific job listings for more details on essential functions by position. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $29k-41k yearly est. Auto-Apply 23h ago
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  • Part Time Night Clean-Up 14

    Crew Carwash 3.7company rating

    Operations manager job in Indianapolis, IN

    At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Part-Time Night Clean-Up Team Member, you will have the opportunity to join a Glassdoor Best Places to Work and achieve your full potential! What you'll do at Crew: Smile! • Live our #1 Value of Safety Ensure the overall cleanliness of the location (inside and outside), including: Picking up trash Scrubbing walls, doors, stainless steel blowers, and equipment Cleaning the floors Crew's commitments to you: $16 - $18 per hour Daily pay options available at no cost to you Free carwashes, naturally • A set schedule (typically 9:00 pm to 1:00 am) Industry-leading training Tuition reimbursement 401K with company match Crew's expectations: Must be at least 18 years old Be able to work 3 - 5 nights per week Have the ability to work in a fast-paced operations environment Be able to stand for extended periods of time (up to 8+ hours per day) Be able to hustle with a sense of urgency Be able to reach, twist, kneel, squat, run, and/or jump Be able to push/pull drums and materials with the appropriate equipment Be comfortable working near/around moving mechanical parts Be able to climb ladders, scaffolds, and platforms Be able to lift or move a minimum of 50 pounds Be able to operate and utilize electronic devices Be able to withstand extended exposure to all weather extremes Crew Carwash is an equal-opportunity employer and maintains a drug-free workplace. We're in the People Business, We Just Happen to Wash Cars!
    $16-18 hourly 23h ago
  • Assistant Store Manager

    Community Choice Financial Family of Brands 4.4company rating

    Operations manager job in Kokomo, IN

    Your Opportunity: Assistant Store Manager Check Into Cash Kokomo, IN As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $15 hourly Auto-Apply 2d ago
  • Part Time Night Clean-Up 10

    Crew Carwash 3.7company rating

    Operations manager job in Indianapolis, IN

    At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Part-Time Night Clean-Up Team Member, you will have the opportunity to join a Glassdoor Best Places to Work and achieve your full potential! What you'll do at Crew: Smile! • Live our #1 Value of Safety Ensure the overall cleanliness of the location (inside and outside), including: Picking up trash Scrubbing walls, doors, stainless steel blowers, and equipment Cleaning the floors Crew's commitments to you: $16 - $18 per hour Daily pay options available at no cost to you Free carwashes, naturally • A set schedule (typically 9:00 pm to 1:00 am) Industry-leading training Tuition reimbursement 401K with company match Crew's expectations: Must be at least 18 years old Be able to work 3 - 5 nights per week Have the ability to work in a fast-paced operations environment Be able to stand for extended periods of time (up to 8+ hours per day) Be able to hustle with a sense of urgency Be able to reach, twist, kneel, squat, run, and/or jump Be able to push/pull drums and materials with the appropriate equipment Be comfortable working near/around moving mechanical parts Be able to climb ladders, scaffolds, and platforms Be able to lift or move a minimum of 50 pounds Be able to operate and utilize electronic devices Be able to withstand extended exposure to all weather extremes Crew Carwash is an equal-opportunity employer and maintains a drug-free workplace. We're really in the people business, we just happen to wash cars!
    $16-18 hourly 23h ago
  • Marketing Operations Manager

    Midwest Apartment Brokers

    Operations manager job in Carmel, IN

    Marketing Operations Manager (Strategic & Operational Lead) Compensation: $70,000-$85,000+(benefits & performance bonuses) The Opportunity We are a top commercial real estate brokerage team. We don't need a task manager; we need a marketing architect. We are looking for a mid-level marketing professional to take full ownership of our business development infrastructure. You will be the team's central hub, managing our data, producing high-quality collateral, and designing client experiences. If you crave autonomy and want to see your work directly impact multi-million-dollar real estate transactions, this is your role. Three Pillars of Ownership 1. The Engine: CRM & Data Strategy (Priority #1) The Goal: A spotless, segmented database that drives revenue. The Work: You are the guardian of our data. You will manage the CRM to ensure hygiene and accuracy. You won't just store contacts; you will leverage them-building targeted lists for property campaigns and tracking investor criteria to ensure the right deal hits the right inbox every time. 2. The Brand: Collateral & Campaigns The Goal: Best-in-class materials that win listings and sell properties. The Work: You will manage the production lifecycle of all marketing assets. Print: Oversee the creation of Broker Opinions of Value (BOVs), Offering Memorandums (OMs), and direct mailers (Just Listed/Sold). Digital: Execute email marketing, basic website SEO, and LinkedIn thought leadership. Vendor Management: You are the project lead. You direct external designers and printers to ensure speed and quality. 3. The Experience: Events & Client Care The Goal: A client experience that generates referrals and repeat business. The Work: You will manage the "soft touches" that matter most. This includes planning team client events, managing our transaction closing gift program, and overseeing seasonal client appreciation initiatives. The Ideal Profile Experience: 3+ years in B2B marketing (Commercial Real Estate preferred). The "IT" Factor: You are a self-starter. You anticipate needs before they are voiced. You can juggle a BOV deadline, a mailer drop, and an event RSVP list without breaking a sweat. Tech Stack: proficiency in CRM management is non-negotiable. Experience with Email Automation and Adobe Creative Suite (or directing designers who use it) is required. Writer/Editor: You have a sharp eye for typos and can write professional, persuasive copy. Why Join Us? No Red Tape: We are a lean team. You will have the freedom to implement new ideas and improve our processes. Growth Potential: As the team grows, this role offers a clear path to Operations or Marketing Leadership. Impact: You will see the direct correlation between your marketing efforts and the team's revenue pipeline and will be incentivized accordingly. To Apply: Send your resume through LinkedIn.
    $70k-85k yearly 3d ago
  • Branch Manager

    Morales Group, Inc. 4.0company rating

    Operations manager job in Indianapolis, IN

    About Morales Group: Morales Group is a nationally recognized Indianapolis based MBE staffing company. We draw upon the unique spirit and ability of a globally diverse workforce to enhance our client's business agility, productivity and competitiveness. We believe we are here for a purpose - building better futures, one story at a time. Being part of our story means making the world better. Learn more: moralesgroup.net Why Morales Group? We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates. If you are ready to jump on board with a high growth organization, Morales Group is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble and people-smart leaders to help pave the way. The Position: The Branch Manager at Morales Group plays a key role in the success of our organization. The branch manager will supervise a staff as well as oversee the operations of their specified branch. They will also be responsible for the onboarding of new and at-risk clients to ensure that clients are continually moving towards an integrated use of the organization product lines and services. This position also will ensure the quality for services provided to our new and existing customer base. This Position will interact with recruiting, client services, payroll, sales and management in the performance of daily responsibilities. The Duties: Manage multiple projects while continually identifying barriers to implementation & productivity. Monitor and report on client metrics to continuously ensure satisfaction and partnership success. Assist in client assignments and allocating human capital resources. Identify process improvement opportunities and facilitate focus groups to address and implement changes. Assist with goal setting and performance evaluations of operations team. Monitor projects and/or staffing solutions to ensure that they efficiently and effectively provide needed services while staying within budgetary limits. Be able to provide cost analysis on all current and past jobs. Collaborate with the Executive Team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives Responsible for total management of assigned territory to include, but not limited to: order fill ratio, client satisfaction, accurate payroll execution within teams, profitable sales growth of clients/territory, safety programs for effective risk management, associate development, expense control, continuous improvement of gross margins, increased profitability, and P & L management Works closely with team on any workplace injuries that occur; ensuring team follows injury reporting process. Actively works with safety team on light duty accommodations. Attend and participate in monthly safety committee meetings. Sales/Business Development: Assist the client service/sales team on calls to current/future clients to develop a relationship with the current/future companies. Assist the client service/sales team on calls to current/future clients to penetrate deeper into their organization with contacts and product offerings. Ensure client satisfaction of key accounts through implementation of Quarterly Business Reviews Resolve issues with at risk client(s) dissatisfaction and negotiate solutions that meet the at-risk client(s) needs. Facilitate new on-site start-ups or entry into new markets. Responsible for driving the company to achieve and surpass profitability, cash flow, and business goals/objectives. Travel to customer sites, prospective customer sites, training and meetings as required. Responsible for New client folders, safety tours, and safety programs within assigned territory. Supervision: Provide regular updates and work closely with Director of Operations and leadership to improve overall deployment of our organization products and services Provided day-to day leadership and management that reflect the mission and core value of the company Supervise and coordinate activities assigned by the Director of Operations Provide solutions to both internal and external workflows to resolve issues that arise Consistently attract, interview and recommend the employment of applicants for internal positions to retain a highly competent and qualified operations team Responsible for the measurements and effectiveness of all processes, internal and external Provide timely, accurate, and complete reports on the operating condition of the company Assess team members strengths/weaknesses and utilization to assigned tasks, responsibilities, and accountabilities Manage staff, preparing work schedules and assigning specific duties Maintains good communication/working relationships with all departments in the organization Reports all hazardous conditions/equipment to his/her manager immediately Fulfills job responsibilities in accordance with the standards set out in the organization's “Code of Business Conduct” Motivate and lead a high-performance team of managers and staff; attract, recruit, and retain associates and facilitate management career development program. Foster a success-oriented, accountable, and ethical environment within the company The Qualities: Knowledge of other languages is helpful but not required. Previous experience leading a high performing team, preferably in staffing. Ability to coach, mentor and develop direct reports. Strong communication skills and with great active listening skills. Ability to be accurate, concise, and detail oriented. Lives our core values daily of being humble, being courageous and being a light. Knowledge of Department of Labor Laws both Federal/State specific preferred High School and Higher Education preferred Morales Group Benefits: Health insurance - Medical, vision, dental and life insurance plans available. Disability Insurance - Short-term and long-term coverage. Paid Baby Bonding Time - because family is important. Competitive PTO (Paid Time Off) 401k Plan - for saving for the future. Professional Development - From our Udemy partnership to monthly workshops to continuing education tuition reimbursement program - we believe in developing our team. A culture of Giving Back - Paid Volunteer Hours Passport Program - we want to keep the team engaged in the culture we have built. What we value: Be Humble Show up with no Ego and serve others. Be Courageous Be willing to step out for what is right and use your voice. Be a light Shine bright when there is darkness. Be Gritty Stay hungry, overcome challenges, produce results Morales Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $42k-59k yearly est. 4d ago
  • Supervisor - IDAP - Warehouse Operations Nights

    Eli Lilly and Company 4.6company rating

    Operations manager job in Indianapolis, IN

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Organization Overview At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. Responsibilities The Leader in Indianapolis Device Assembly and Packaging (IDAP) Warehouse Operations is responsible for operational processes and business elements regarding safety, quality, and customer service for the area. The Leader is responsible for administrative leadership and developing the technical expertise of warehouse employees. The minimum length of time in this position is 3 years per current guidelines. Ensure strict compliance with established policies/procedures (Safety, Quality, Warehouse Procedures, etc.). Monitor and build a strong HSE culture. Routinely inspects area for health, safety and quality issues and identify areas for operational improvement. Supervise, develop, and coach operators. Ensure operators are trained appropriately. Leads the area in providing high level of customer service to production operations. Ensure department follows all cGMP requirements and is compliant with OSSCE Class A guidelines. Responsible for HR related processes such as attendance management, PM planning, feedback, and base pay adjustment; monitors and meets performance management objectives and measures. Assigns daily and weekly work schedules to warehouse employees. Participate in updating / creating procedures and procedure training. Take ownership for implementation of countermeasures associated with safety / quality audits, observations, inspection findings, and deviations. Investigate quality and safety events related to warehouse operations. Minimum Requirements: Ability to effectively communicate, both written and verbal, across levels and function. Strong organization skills and ability to handle and prioritize multiple projects, requests, including planning, leading, and implementing. Ability to solve problems, troubleshoot issues and learn new processes and computer system applications. Ability to work overtime as required. Be available off shift and respond to production issues as needed. Basic computer skills including SAP / MES and desktop software as applicable (Excel, Word, TrackWise, etc.). Leadership experience. Knowledge of cGMPs, IDAP Safety and Quality systems. Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals. May require criminal background check. May require Controlled Substance Authorization. Additional Preferences: Previous experience in supervising people is desired. Previous warehouse / logistics experience in a GMP environment. Education Requirements: High School Diploma or Equivalent Other Information: This role has opportunity for direct interaction with Regulatory Agencies during Site Inspections. Must be flexible to support off shifts as necessary. Occasional overtime may be necessary. Some allergens are present in the IDAP plant. Mobility requirements and exposure to allergens should be considered when applying for this position. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $35.33 - $51.83 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $67k-92k yearly est. Auto-Apply 19d ago
  • Operations Manager - Customer Engagement Center

    Disclaimer: Oneamerica Financial

    Operations manager job in Indianapolis, IN

    At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives! Job Summary The Operations Manager leads teams by translating strategic goals into actionable operational processes, ensuring alignment with the Empowerment With Accountability (EWA) framework. This role is pivotal in optimizing customer experience, maintaining performance standards, and fostering associate development across multiple functional areas. The Operations Manager oversees operations within the Individual Life Financial Services (ILFS) environment, which includes diverse systems, products, and companies-ranging from legacy contracts to newly issued products. Effective communication across all organizational levels and with external stakeholders is essential. What you will do: This role will support our Customer Engagement Center Team within our Individual Life Financial Services (ILFS) business area. This includes the following: Coaching, mentoring, workforce development Ensuring Team is properly staffed Ensures associates are trained properly Drives efficiencies and process improvement Integrating EWA into daily operations Managing escalations and resolving issues Aligning team capabilities with forecasted volumes Achieving service level and performance metrics Supporting peers and cross-functional collaboration Monitors call quality Leading or contributing to projects and process improvements What you will need: College degree in Business Administration, Insurance, or related field required. 3-5 years of experience in management role with direct reports 2-3 years of call center experience Strong leadership and team management skills Excellent analytical, problem-solving, and decision-making abilities Deep understanding of insurance processes and regulatory requirements Proficiency in operational software and data analysis tools Experience with Five9 phone system preferred but not required Exceptional communication and interpersonal skills Equivalent combinations of education and experience considered Salary Band: 6A #LI - SC1 This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in IN as business needs dictate or for team-building and collaboration. If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York. Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law. For all positions: Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered. To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
    $77k-105k yearly est. 60d+ ago
  • Region Manager

    Monster 4.7company rating

    Operations manager job in Indianapolis, IN

    Energy: Forget about blending in. Thats not our style. We're the risk takers, the trailblazers, the game-changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A Day in the Life: Elevate your career as a Region Manager at Monster Energy, where you'll lead the charge in driving sales-generating activities with bottlers and retailers within your territory. Drive outstanding bottler business results through the implementation of strategic joint business plans with our bottling partners, while inspiring and guiding a talented local field sales team. Implement national and local marketing programs that not only boost market share but also exceed budget targets. Your solid market execution and relationship-building prowess will be key to driving market share and surpassing budget targets, fueling Monster Energy's success in your region! The Impact You'll Make: Lead market sales team to achieve annual business plan. Develop joint business plan, execution of quarterly sales and marketing initiatives, and identify opportunities and measure performance indicators within the assigned geography. Attract, recruit, develop, and retain sales talent for the organization. Manage high level bottler relationships with sales center leadership within our bottlers. Implement Monster business unit and division priorities with their specific sales and distribution centers. Complete comprehension and utilization of all Monster Energy Company tools (CRM) and capabilities to maximize productivity and results in their assigned market including but not be limited to surveys, training tools, sales data software, asset allocation, and internal social platforms. Train Bottler Sales Representatives on product knowledge, sales methodologies, and marketing and sales promotions by influencing bottler actions at multiple levels of their organization. Accomplish through partnership ridealongs in retail outlets, sales presentations within the bottler's facilities, "huddle" calls with bottler reps, and team calls with both internal and external partners. Sell at retail (outlet level) aligned against quarterly strategic initiatives focused on innovation, distribution, displays, and cold/ambient equipment placements. Accomplish in conjunction with bottler partners in the trade together or through influencing bottler actions. Lead and develop region crew drives, market audits, company meetings and events, sampling initiatives plus local retail meetings. Duties would include planning, communicating, executing and owning all facets of sales events, set-up, tear-down, customer hosting, sales presentations, and additional responsibilities. Who You Are: Prefer a Bachelor's Degree in the field of -- Business Administration Between 3-5 years of experience in Sales or Marketing in Beverage or Consumer packaged goods (CPG) field Computer Skills Desired: Proficiency using Microsoft Office Suite Preferred Certifications: Be at least of 21 years of age and maintain an acceptable driving record Additional Knowledge or Skills to be Successful in this role: Forecasting, experience with Nielsen, Information Resources Inc (IRI), and other sales reporting systems Monster Energy provides a competitive total compensation; this position has an annual estimated salary of $40,950-$54,600. The actual pay may vary depending on your skills, qualifications, experience, and work location.
    $41k-54.6k yearly 60d+ ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in Indianapolis, IN

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $49k-73k yearly est. 60d+ ago
  • Director of Operations

    The John H. Boner Community Center 4.1company rating

    Operations manager job in Indianapolis, IN

    Director of Operations (AKA Director of Residential Facilities) Sometimes a title change is less about changing the work and more about recognizing the full scope of leadership the role already requires. We're using the title Director of Operations in this post because this position goes beyond traditional facilities oversight - it calls for someone who can lead people, strengthen systems, and help operations run smoothly across the organization. While residential facilities remain a core focus of the role, we're excited to welcome candidates who bring a broader operations mindset alongside (or in addition to) property management experience. Who We Are The John Boner Neighborhood Centers (JBNC) strengthens neighborhoods through people-centered programs and high-quality services. We care deeply about our community - and that means ensuring the places where neighbors live and gather are safe, dependable, and well-maintained. The New (but Familiar) Role This position leads operational oversight across our residential portfolio (240 rental units: 172 multifamily + 68 scattered homes), while also serving as a key partner across the organization in planning, process improvement, and performance management. Why “Director of Operations”? Because you'll do a bit more than housing facilities management : you'll help build systems, processes, and teams that make everything work better - and we want ops leaders, process thinkers, and “systems people” to consider this role, even if they aren't property-specific experts. What You'll Do Operational Leadership Lead and support the Residential Maintenance Manager and maintenance team to keep properties functional, safe, and welcoming. Build clear, efficient systems and processes to improve responsiveness, accountability, and outcomes. Coordinate preventative maintenance planning, asset tracking, and repair workflows. Strategic Planning & Resource Management Monitor operational performance through data, KPIs, and financial reports. Assist in budgeting, forecasting, and vendor contract oversight to drive sustainable use of resources. Partner with internal stakeholders to align residential operations with broader organizational goals. Systems & Team Culture Coach and develop your team to foster a culture of ownership, accountability, and continuous improvement. Ensure compliance with safety, regulatory, and quality standards. Bring operational clarity to complex problems and collaborate across departments to solve them. What We're Looking For You'll thrive here if you: Are excited by systems, processes, and operational excellence. Have experience leading teams - whether in facilities, operations, program management, or related functions. Think beyond “putting out fires” and toward long-term operational improvements. Balance the big picture with strong attention to detail and follow-through. Enjoy mentoring and developing people as much as optimizing processes. (If you also know your way around building systems, appliances, and property compliance - sweet! But that's not the only path to success here.) Perks & Culture Mission-driven work environment focused on community impact. Collaborative, supportive team culture that values innovation and practical solutions. Opportunity to shape how operational excellence shows up in a dynamic nonprofit setting. PS--We are eager to meet you! As a heads up, JBNC will be closed between 12/24 - 1/2, so there may be a slight delay in response time to your application. We can't wait to connect--most likely in the new year!
    $61k-99k yearly est. 24d ago
  • Director of Operations

    Verita Corp

    Operations manager job in Indianapolis, IN

    Verita Telecommunications Corp is seeking a talented, motivated and quality-minded Operations Director in Indianapolis. This is your opportunity to be a part of something special and establish your professional career. Our employees have applied a broad spectrum of backgrounds and strengths in building a formidable reputation for excellent quality and service within the industry. The upcoming years promise to be unprecedented in the growth of telecommunications infrastructure and technology. Join the VTC Team today in our continued success and prosperity. Essential Duties and Responsibilities: * Lead daily oversight of production and quality assurance related to Underground and Aerial construction * Develops, tracks, and maintains production, safety, and quality metrics * Provides support to Customer in tracking production activities and goals * Provide recommendations/suggestions for quality improvement and work efficiencies as well as implement quality control techniques/methods to overall business unit production * Hire, manage and train employees; schedule work for crews; ensure employees follow rules, practices and policies and schedules are met on time * Prepare reports, forecasts, and budgets as required * Efficiently research, troubleshoot and provide solutions to job-related items * Ensure all corporate policies and procedures are followed and contribute to company strategies and plans * Think pro-actively with excellent problem-solving skills * Performs other related duties as assigned. Required Skills and Knowledge for a Successful Candidate: * Minimum 10 years' experience in Underground and/or Aerial Construction required * Previous experience and an understanding of Cable TV and fiber optic networks (strand, coax, fiber splicing and activation) * Have a working knowledge of Microsoft Office Suite and preferably one or more of the other resource tools previously listed * Willing to expand your knowledge, be challenged and grow in a dynamic and upward trending environment * Capable of providing high productivity and quality workmanship while remaining detail-oriented * Exercise competent judgment and initiative in executing responsibilities * Display exceptional planning and organizational skills and the ability to multitask and prioritize * Possess a high school diploma or equivalent * Able to successfully pass a background check and drug screen * Maintain valid driver's license Team Verita Benefits! Financial Wellbeing * Competitive pay with ongoing performance review and annual merit increase * Performance based incentives * 401(k) with company match Health & Wellness * Choice of various PPO, HMO, and HSA accompanied plans Family & Lifestyle * Paid Time Off, Paid Holidays, Bereavement Leave Planning for the Unexpected * Short and long-term disability, life insurance Paid for by the company * Accidental death & dismemberment Paid for by the company * Voluntary life insurance, accident, and critical illness
    $65k-120k yearly est. 19d ago
  • Director of Operations

    Piezo Technologies 3.5company rating

    Operations manager job in Indianapolis, IN

    Job Description The Director of Operations is responsible for driving operational excellence of assigned manufacturing plant(s) by ensuring consistent execution of manufacturing processes, achieving production targets, improving efficiency, and fostering a culture of continuous improvement to align plant performance with overall business goals. The ideal candidate will be a hands-on leader with proven plant management experience managing complex manufacturing environments, fostering high-performance cultures and achieving Key Performance Indicators (KPI's) related to safety, quality, cost, delivery and employee engagement. This position will serve as a contributing member of the Senior Leadership Team and participate in the decision-making process concerning the direction and future growth of the company. POSITION GUIDELINES: 1. Utilize a coaching style of management. 2. Maintain confidentiality in all areas of responsibility as required. 3. Promote the company's development of a cogent work ethic, loyalty, integrity and proper business philosophy. 4. Maintain consistency in all interactions with associates. 5. Stay abreast and updated on current trends and opportunities that could impact the company. 6. Adhere to company procedures and guidelines. JOB DUTIES & RESPONSIBILITIES: 1. Manage and oversee the day-to-day operations of assigned plant location(s) to meet or exceed profit, revenue, OTD, productivity, efficiency, and quality standards. 2. Develop and execute operations strategies that support business growth, cost control, capacity expansion, and process innovation. 3. Develop and execute manufacturing location strategy and sourcing strategy for new and existing production programs 4. Set and monitor KPI's to drive accountability and performance. 5. Implement standardized processes and leverage best practices to ensure consistency and continuous improvement. 6. Champion Lean Six Sigma and other continuous improvement methodologies to reduce waste, optimize throughput, and improve operational performance. 7. Foster a strong quality-focused culture across to consistently meet production targets while upholding high-quality manufacturing standards. 8. Promote and maintain a safety culture, ensuring full compliance with regulatory requirements and corporate policies. 9. Lead, mentor and develop managers, build succession plans to ensure strong bench strength. 10. Partner with sales, engineering, quality, purchasing, finance, and HR to support integrated business objectives. 11. Manage and propose site level capital projects, budgets, and resources in alignment with strategic priorities. 12. Collaborate with sales to ensure operational alignment with customer service expectations. 13. Provide clear communication and leadership to the operations group to act as a cohesive unit for supporting our customer base. 14. Provide clear, timely reporting to the leadership team. 15. Provide the operating group with insight into global labor and productivity economics. 16. Utilize technical expertise to analyze processes and implement problem-solving tools that proactively address operational risks before they impact customer satisfaction or financial performance. 17. Actively engage in MRB processes, design reviews, corrective action implementation, production floor support, equipment maintenance, calibration programs, supplier and internal audits, documentation reviews, customer complaint resolution, inspection practices, product costing, and continuous improvement initiatives. 18. Serve as a key member of the ISO9001 and ISO13485 audit teams. 19. Lead weekly planning and commitment meetings. 20. Participate in strategy development and budget planning. 21. Travel as needed between plant locations to coordinate and provide oversite to support operations and cross-site initiatives. 22. Other duties as assigned. QUALIFICATIONS Experience/Background: Minimum of 10 to 15 years of progressive leadership experience in operations management, including multi-site management. Minimum of 10 years of experience in Plant Management or a senior manufacturing management role. Travel up to 50% of the time within the U.S. and internationally Must be a U.S. Citizen with the ability to obtain an U.S. Government Security Clearance. Skills: Exceptional leadership and communication (interpersonal, verbal and written) skills Strong organization skills with the ability to manage multiple projects and priorities Strong financial acumen with ability to manage P&L, control costs, and interpret financial statements Ability to lead and drive operational change Hands-on, data-driven and solutions-oriented mindset Effective negotiator with suppliers, vendors, and other stakeholders Capable of identifying and addressing ethical and legal risks. Proficient with Microsoft Applications and database management tools Strong understanding of ERP/MRP systems. IFS and Made-2-Manage preferred. Education: Bachelor's degree in Operations Management, Engineering, Business or related field. MBA Preferred ENVIRONMENTAL & PHYSICAL REQUIREMENTS Manufacturing / Non-Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time. Powered by ExactHire:189597
    $64k-114k yearly est. 32d ago
  • Director of Titles Operations

    Openlane, Inc.

    Operations manager job in Carmel, IN

    Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: OPENLANE is transforming the vehicle marketplace, and the US Marketplace Title Operations team plays a critical role in ensuring trust, compliance, and customer confidence. We are seeking an experienced, strategic, and people-focused leader to serve as Director of Title Operations - US Marketplace. In this role, you will lead a large, high-impact team responsible for the end-to-end title process-from intake to correction to release-delivering accuracy, efficiency, and exceptional service to dealers, partners, and customers. You will shape strategy, modernize processes, and build organizational capabilities that scale with our business. You Are: * Strategic - You think ahead and design scalable solutions. * Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. * Customer-Obsessed - You relentlessly pursue accuracy and service excellence. What You'll Do: Strategic Leadership * Define and execute the vision for US title operations, aligning with US Marketplace growth goals and industry evolution. * Anticipate regulatory and market changes; adjust processes, policies, and systems to ensure compliance and scalability. * Partner with executives across Credit, Legal, Business Technology, Business Development, and Operations to advance enterprise initiatives. * Champion process improvements, automation, and digitization to drive customer satisfaction and operational efficiency. Operational Excellence * Oversee national title processing operations, including intake, correction, and release, with measurable SLAs and performance standards. * Establish time-bound, quantifiable KPIs for processing times, accuracy, expense management, and customer experience. * Ensure compliance with all applicable state, federal, and international laws and codes; lead audits and risk reviews. * Serve as the primary liaison to internal and external stakeholders on all title-related matters. People Leadership * Lead and develop a large, high-performing team, fostering a culture of accountability, inclusion, and growth. * Recruit, hire, and train team members while building a pipeline of future leaders within the organization. * Engage employees through coaching, recognition, and career development opportunities. Special Initiatives * Represent Title Operations in enterprise-level initiatives, projects, and presentations to senior leadership. * Lead cross-functional project work to improve efficiency, reduce costs, and enhance customer experience. Who You Are * Strategic - You think ahead and design scalable solutions. * Collaborative - You thrive in cross-functional partnerships and influence across the business. * People-Focused - You inspire, grow, and develop strong teams. * Customer-Obsessed - You relentlessly pursue accuracy and service excellence. Must-Haves * Bachelor's degree in Business, Operations, Finance, or related field preferred. * 8+ years of progressive experience in automotive, financial services, or related industries. * 5+ years of proven leadership, including managing large, multi-site or high-volume teams. * Strong financial acumen and ability to manage budgets. * Demonstrated success in process transformation, compliance management, and stakeholder influence. * Proficiency with CRM platforms and core business technology tools. Nice-to-Haves * Direct experience in title operations or processing. * Experience leading operations through automation, digitization, or regulatory change. What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K (US) or RRSP (Canada) with company match * Paid Vacation, Personal, and Sick Time * Paid maternity and paternity leave (US) * Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust Employee Assistance Program * Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs * Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization * Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!
    $66k-120k yearly est. Auto-Apply 60d+ ago
  • Director of Operations

    Boca Recovery Center 3.8company rating

    Operations manager job in Bloomington, IN

    Job Description Boca Recovery Center Website Department: Operations Reports to: Chief Administrative Officer Salary: Competitive, based on experience About Us Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and launching in Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Position Overview The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management. The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility's Safety Officer. Key Responsibilities Oversee daily operational functions, including facilities, housing staff, transportation, culinary services, and maintenance. Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers. Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives. Conduct daily planning meetings with Nursing and Clinical Directors to align on operations-related needs. Lead hiring, onboarding, training, evaluations, and performance management for supervised departments. Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time. Ensure compliance with all safety, infection control, and environmental care protocols. Respond to and manage facility-level concerns, complaints, and maintenance needs. Coordinate ordering and inventory of facility-specific food and supplies. Participate in state audits, accreditation inspections (e.g., Joint Commission), and serve as the Safety Officer. Track admissions, maintain logs, and ensure equitable access and accommodation for all clients. Uphold confidentiality and compliance with HIPPA, and organizational policies. Requirements Education: High School Diploma or GED required; vocational or 4-year degree preferred. Additional training or education in healthcare administration, operations, or business is a plus. Experience: Minimum 2 years of supervisory experience in a healthcare, residential, or operations-related setting. Experience managing support services in a regulated environment strongly preferred. Proficiency in Microsoft Office and electronic systems (e.g., Paychex). Certifications: CPR Certification required (or willingness to obtain upon hire). Valid driver's license and the ability to pass background checks and drug screening. Knowledge & Skills: Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission). Effective written and verbal communication skills. Strong organizational, decision-making, and leadership capabilities. Sensitivity to diverse populations and understanding of workplace ethics and boundaries. Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols. Benefits What We Offer- Competitive salary based on experience Full benefits package (Medical, Dental, Vision, PTO, etc.) Professional development opportunities Supportive and mission-driven work environment The chance to make a lasting impact in the lives of clients and their families Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.
    $63k-113k yearly est. 7d ago
  • Manager of Office Operations

    Dk Pierce & Associates, Inc.

    Operations manager job in Zionsville, IN

    Love creating welcoming, efficient spaces where people can do their best work? Are you energized by keeping things running smoothly, supporting others behind the scenes, and fostering a positive workplace culture? If organization, people, and problem-solving are your sweet spot, this role might be perfect for you. SMALL COMPANY. BIG IMPACT. At DKP, we help biopharmaceutical companies bring life-changing treatments to patients who need them most. As Manager of Office Operations, you'll play a critical role in making sure our team has everything they need to succeed - from a well-run office environment to seamless administrative and operational support. Your work directly supports our people, our culture, and the mission that drives everything we do. WHAT YOU'LL (MOSTLY) DO • Serve as the friendly, professional face of DKP for visitors, partners, and service providers • Oversee day-to-day office operations, including scheduling, supplies, vendors, and facilities • Provide administrative and operational support to leadership and other teammates • Coordinate leadership meetings, capture action items, and support internal communications • Partner with Finance and People & Culture on invoicing, HR documentation, and culture-building initiatives • Help plan and support onboarding, internal events, client meetings, team-building, and employee appreciation activities • Identify inefficiencies and recommend process improvements to streamline workflows • Provide quality assurance reviews of Word, PowerPoint, and Excel documents • Ensure our headquarters is organized, welcoming, compliant, and aligned with DKP's high standards WHO YOU ARE (AND WHAT HELPS YOU SUCCEED HERE) • You enjoy supporting others and creating environments where teams thrive • You take pride in thoughtful, high-quality work with attention to detail • You have a bachelor's in business administration, management, or a related field • You have a successful track record maintaining efficient operations as an operations manager or similar • You're proactive, organized, and comfortable juggling multiple priorities • You communicate clearly and professionally • You bring relevant experience in office operations management • You're solutions-oriented, adaptable, and comfortable stepping in where needed • You value collaboration, trust, and accountability • You are great with MS 365 apps and are familiar with CRMs like Salesforce • You enjoy contributing to a people-first culture and enriching others' lives WHY YOU'LL LOVE WORKING AT DKP • Purpose-driven work that truly impacts patient access • Employee-owned company - ESOP + 401K with employer match • Competitive compensation (salary + bonus) • Collaborative, low-ego, high-trust culture • Robust medical, dental, and vision benefits • Paid PTO, vacation, and charity days • Serene office setting surrounded by wooded walking trails • Well-behaved dogs welcome in the office ABOUT DKP DKP is an award-winning, employee-owned biopharmaceutical access consulting firm driven by a single core focus: enriching people's lives. We partner with manufacturers to solve reimbursement and market access challenges so life-changing treatments can reach patients with complex conditions. For over 25 years, DKP has been a values-driven, collaborative team known for thoughtful insights, integrity, and a genuine passion for creating meaningful impact. Ready to help shape a workplace where people love to come to work? Join DKP.
    $35k-59k yearly est. 16d ago
  • Center Operations Director

    Circle City ABA

    Operations manager job in Kokomo, IN

    CIRCLE CITY ABA : Circle City ABA provides Applied Behavior Analysis Therapy for children and adolescents diagnosed with Autism Spectrum Disorder. Circle City ABA has created a center-based environment where play meets progress through high-quality therapy, individualized treatment and behavior plans, and specialized programs. The mission of Circle City ABA is to enrich and empower children with autism through applied behavior analysis therapy. Once you experience the remarkable program Circle City ABA has created, you will never want to return to any other job. Do not just take our word for it, reach out to us and speak to our current team members! Why Work for Circle City ABA? The better question is why not? Just a few of the perks of being a CIRCLE CITY ABA full-time team member are below: · Health, Dental, and Vision Insurance · Competitive compensation · Paid time off · Paid training · 401k Eligibility · Dedication to your professional and personal development Center Operations Director Job Responsibilities: · Ensures day-to-day operation of Circle City ABA Center-based services, including key functions such as administrative support, the safety of participants, inquiry support · Provide administrative human resources support for the onboarding process; hiring of Registered Behavior Technician (RBT), Behavior Technicians · Responsible for facilitating center employee training · Provide administrative human resources support for employee performance and any corrective action plans · Responsible for reviewing payroll · Maintain electronic files according to HIPPA and Circle City ABA company policy · Attends parent meetings to assist BCBA in the maximization of authorized hours and to increase participation in services and discuss any financial needs and options · Providing website updates and content to Marketing · Ensure maximum utilization; scheduling center staff with clients · Maintain a clean, safe, and positive environment for clients and employees within the center by ensuring compliance with all relevant building and safety codes, including addressing building and facility maintenance and emergencies, while scheduling and hosting vendors for center needs · Assist in the facilitation in client enrollment · Maintain tour readiness throughout the Center · Ensure productivity and efficiency of the center in the office · Non-clinical opening and closing duties · Purchasing and tracking of supplies for the center · Facilitates and assists with if necessary, cleaning and organization duties Requirements Education: Must possess one of the following: • A Bachelor's degree in an applicable social services field from an accredited university is preferred but not required • At least 2 years of experience specifically in the coordination/management of services preferably in an ABA setting Salary Description $65,000-$75,000
    $65k-75k yearly 60d ago
  • Multi-Site Operations Manager (Multi Family)

    Birge & Held Asset Management 4.0company rating

    Operations manager job in Indianapolis, IN

    B I R G E & H E L D Investing in Communities to Transform Lives. Supporting 2 Multifamily Communities 431 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Multi-Site Operations Manager is responsible for overseeing the day-to-day operations of multiple multifamily apartment communities, ensuring they operate efficiently, maintain excellent curb appeal, and provide an exceptional experience for residents and prospects. This role includes managing the assigned onsite team, optimizing resident satisfaction, working alongside Birge & Held's offsite centralized team members and ensuring the property's value is maximized through operational excellence and attention to detail. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level. This role will report to the Regional Property Manager. KEY RESPONSIBILITIES Property and Asset Management Work cross-functionally across all teams to ensure eviction processes are performed according to company policy. Oversee all aspects of the apartment communities to maintain financial goals and metrics, ensure the properties are well-maintained and meet company standards. Regularly inspect your designated assets' physical condition, ensuring great curb appeal, clean common areas, and are a safe environment. Coordinate and supervise repairs, and upgrades to maintain property enhancements and product availability. Monitor and manage budgets ensuring cost-effectiveness without compromising quality. Submit Property Owners Protection Insurance Company (POPIC) claims per our standard operating procedures (SOPs). Team Leadership and Management Recruit, develop, train, and lead the onsite team to deliver high-quality resident and prospect interactions. Establish and document performance goals for team members and provide regular feedback to encourage professional growth and accountability. Foster a collaborative and resident-focused culture to drive excellence in service delivery. Resident & Prospect Satisfaction Oversee the customer experience to ensure residents and prospects receive timely, courteous, and professional service. Monitor resident feedback and satisfaction scores to identify areas for improvement and implement changes to enhance the resident experience. Provide support and guidance for unresolved resident concerns, ensuring prompt and effective resolutions that align with company policies. Leasing and Prospect Engagement Collaborate cross-functionally with the Sales & Leasing team to support marketing efforts and maintain occupancy and revenue goals. Ensure the sales process, including tours, move-ins, and move-outs, are seamless and professional. Monitor feedback and collaborate cross-functionally to enhance the customer experience. Compliance and Reporting Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily communities to ensure compliance with local regulations, company policies, and industry standards. Maintain accurate records for resident interactions, leasing, maintenance, and other operational activities. Prepare and present regular reports on property performance, resident satisfaction, and operational efficiency to senior management. EDUCATION, EXPERIENCE, AND SKILLS Demonstrated passion for customer service. Strong interpersonal skills with a customer-focused mindset. Strong verbal and written communication skills. A minimum of three (3) years of management experience leading a team. A minimum of two (2) years of customer service experience working within the multi-family or hospitality industry, preferred. Experienced in property financial analysis and must be able to read and understand financial reports. Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools. Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement the next steps. Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community. Must be able to effectively manage in a crisis. A desire for professional development and continued learning Ability to manage one's time effectively and productively. Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands. A High school diploma or equivalent (e.g., GED) required. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDOS
    $27k-36k yearly est. Auto-Apply 5d ago
  • Regional Operations Manager

    Elwood Staffing 4.4company rating

    Operations manager job in Columbus, IN

    Job Description When you join the Elwood family, you become part of team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people find jobs and help employers find the people they need to be successful. You can leave the office each day knowing that you made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us! Elwood Staffing is also a performance and results-driven culture for the hard-working, passionate, and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily. #powerthepurple General Purpose: The Regional Operations Manager is responsible for providing service operations support to branches to ensure the on-time fulfillment of quality associates necessary to achieve growth goals. The Regional Operations Manager is to ensure that the branch teams are trained and equipped to recruit, source, advertise, screen, onboard to comply with prescribed requirements, and service clients. All employees consistently support and promote the company mission, five key beliefs, philosophies, and provide Superior Customer Service in all aspects of the job. Essential Functions: Monitor past due and open assignment reporting to identify and proactively engage with branch and regional leadership to help ensure 100% on-time fulfillment. Work with regional and branch leadership to ensure achievement of branch efficiency benchmarks and recruiter metric expectations. Prepare teams for successful operational audits, adherence to client promises, and compliant execution of third-party MSP/VMS program requirements. Consult on and help execute online and local recruiting plans. Ensure operational field staff are hired timely and trained to the point where they can execute their job duties. Drive adoption of recruiting and operational tools and techniques across the assigned region. Responsible for helping ensure successful new branch openings, client rollovers, and acquisition branch transitions through planning and in person support. Desired Skills & Experience: This person should reside in the West Region and have the ability to travel when there is an in-person need within the region. Current or previous Elwood experience is required. Maintain mastery of service operations software systems and tools. Maintain a thorough knowledge of employment laws and regulations Ability to work with all levels of leadership and staff to proactively communicate and resolve issues with the highest sense of urgency. Two plus year's experience recruiting, sourcing, and placing talent in relation to a budget and/or performance metric goals. Excellent computer skills including proficiency in Microsoft Office suite. Strong verbal and written communication skills. A valid driver's license is required for this role as it entails travel to branches as needs arise. What Elwood Staffing can offer you: Health, Dental and Vision plan Prescription drug plan Life and Supplemental Life Insurance Short and Long - Term Disability 401K Plan with company contribution Telemedicine - Teledoc Employee Assistance Program Access to Benefit Advocates Discount tickets, travel, and shopping-Working Advantage Dell computer discount Enterprise Rental Car discount Chairman's Club Anniversary awards program Tuition reimbursement Certified Staffing Professional training and certification $500 bonus paid for completion of approved Professional Certification $500 Recruitment Incentive for Internal Careers Bereavement Leave Paid Time Off & Paid Holidays Progressive training and development Opportunities for advancement throughout our company Join our growing team today and discover why Elwood is one of the best to work for in the staffing industry! Find out more about us at www.elwoodstaffing.com. We are an Equal Opportunity Employer.
    $44k-57k yearly est. 24d ago
  • Director of Operations

    Sunrise Telecom 4.2company rating

    Operations manager job in Greencastle, IN

    Title: Director of Operations Immediate Supervisor: Vice President of Operations Exempt Non-Exempt Responsible for all aspects of day-to-day operations of one or more regions of business. Principal duties and Responsibilities: Supervise all aspects of business from supplies to staff and production. Confirm quality of work being done and quantity done at the end of each day. Responsible for maintaining acceptable performance standards and metrics of crews. Maintain contract and/or performance schedule. Oversee day-to-day performance of staff. Responsible for supervising efficiency of all administrative functions necessary including but not limited to ordering and tracking of supplies, billing, hours, safety documents, etc. Ensure safety practices and procedures and human resource policies and procedures are being followed at all times. Financial responsibility for all offices in assigned region with the goal of maximum profitability. Makes recommendations to owner for improvements on operations and responsible for implementing approved ideas. Perform other related work as assigned using available resources to achieve established goals. Position Requirements: High School Diploma Organized and motivated to provide project support as directed Conscientious professional who has a pleasant phone manner and excellent organizational skills 10+ years operations management experience in the field Proficient in Microsoft Office products, specifically Word, Excel and Outlook (This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)
    $63k-113k yearly est. 26d ago

Learn more about operations manager jobs

How much does an operations manager earn in Indianapolis, IN?

The average operations manager in Indianapolis, IN earns between $45,000 and $117,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Indianapolis, IN

$73,000

What are the biggest employers of Operations Managers in Indianapolis, IN?

The biggest employers of Operations Managers in Indianapolis, IN are:
  1. Walgreens
  2. Saia
  3. RECO Equipment
  4. Black & Veatch
  5. ALOM
  6. G2 Secure Staff
  7. SBM Management Services
  8. Forward Air
  9. Venture Corporation Limited
  10. MHG Hotels-Corporate
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