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  • Transit General Manager

    MV Transportation 4.5company rating

    Operations manager job in Carson, CA

    Responsibilities: MV Transportation is seeking an experienced Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. Job Responsibilities: Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements. Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements. Maintain client contact routinely to meet or exceed expectations. Conduct periodic departmental audits. Daily, weekly and monthly review of key operational metrics. Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations. Implement, promote and adhere to company policies and procedures. Interact with bridges committee to effectuate positive changes to policies, procedures and programs. Participate in location(s) labor and employee relations activities. Provide insight and information to support location(s) contract renewals. Create and present location(s) annual budget. Qualifications: Talent Requirements: College degree or equivalent business management experience. Transit Management experience required. Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a Fixed Route or Shuttle bus environment with knowledge of routing/scheduling software. Must have labor/union(s) negations/expenses expertise. Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance. MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills. Additional duties/responsibilities based upon individual contract requirements. Starting Salary Range: $175,000 - $197,000 During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential. MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #APPCAST
    $175k-197k yearly Auto-Apply 4d ago
  • Sr. Field Ops Support Manager

    Lucky Strike Entertainment 4.3company rating

    Operations manager job in Anaheim, CA

    Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites. Who We Are Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests. What We Look For Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you? What To Expect We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk. Check Us Out! SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: Identify training and performance support needs across locations. Coach management teams to facilitate effective training for their staff, including on-the-job development. Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training. Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards. Support implementation and adoption of new technology tools to enhance operational efficiency. Mentor, coach Field Operations Support Managers. Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence. Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance. Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment. Collaborate cross-functionally with other departments to support training initiatives. Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed. Provide feedback to employees and managers to support ongoing development. Support special projects and ongoing operational needs as assigned. Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs. Extensive regional travel is required. Office-Based Support Serve as subject matter expert (SME) for all operational company processes. Conduct post-project evaluations to assess success and identify best practices. QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required. EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
    $75k-85k yearly 1d ago
  • Director of Operations

    Harris Spice Company

    Operations manager job in Anaheim, CA

    With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade-including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions. Position Overview/Job Summary: The Director of Operations is responsible for overseeing all aspects of plant operations across the Anaheim, KB, and La Palma facilities. This includes leadership and strategic oversight of production, engineering, maintenance, quality, warehousing, shipping/receiving, safety, and regulatory compliance. The Director will provide guidance to functional operations leaders and ensure that products are manufactured safely, efficiently, and in accordance with all food safety and regulatory standards. The role is critical to achieving operational excellence, supporting customer satisfaction, and meeting overall business objectives. Essential Functions: Lead and oversee all plant operations, including production, quality, engineering, maintenance, warehousing, shipping/receiving, safety, and environmental compliance. Develop plant strategy and KPIs aligned with corporate goals, ensuring efficient and reliable execution of the production plan. Build and lead a high-performance leadership team, providing coaching, training, and succession planning to the next set of operational leaders. Define, implement, and control operations metrics and KPIs, setting specific goals aligned with the business plan following the directions provided by executive leadership. Provide directions to the production manager to ensure finished goods are produced safely and on time according to the production schedule, within the expected quality and at the budgeted cost. Lead Harris Spice's Safety Program to develop an accident-free safety culture. Act as Harris Spice Safety Champion, leading the team to comply with safety rules and standards. Collect and analyze data to identify deviations to the operations plan, finding the root causes and proposing actions to achieve the expected goals. Lead the engineering and maintenance teams to maintain the equipment and the facilities in optimum operational conditions. Lead the planning, execution, implementation, and maintenance of CI and capital investment projects to improve operations. Prepare and deliver the yearly operations budget. Manage and control operational expenses to keep costs within budget. Lead warehousing, shipping and receiving operations providing proper direction to warehouse managers and coordinators. Manage the operations headcount to execute and deliver the operations plan at the optimum labor cost. Follow, promote, and enforce Good Manufacturing Practices (GMP) and Food Safety Standards. Become an active member of the HACCP Team. Act as the plant's Safety Champion, cultivating a strong safety culture and ensuring OSHA and company standards are met. Enforce GMP, HACCP, BRC/SQF, and all applicable food safety regulations. Partner with Quality Assurance to ensure all products meet or exceed customer expectations. Develop and manage contractors and vendors in accordance with Company's policies and procedures. Lead the sustainability and environmental programs Ensure finished goods are produced on time, at budgeted cost, and within food safety and quality standards. Drive continuous improvement initiatives, including process optimization, waste reduction, and equipment reliability. Prepare and manage the annual operating and capital budgets. Monitor KPIs, labor utilization, production costs, and yield performance to ensure financial targets are met. Develop and maintain vendor and contractor relationships in line with company policies. Prepare and deliver the yearly budget. Manage and control operational expenses to keep costs within budget. Oversee capital projects and operational upgrades to enhance productivity and efficiency. Ensure the facility is adequately staffed, trained, and motivated to meet production and compliance goals. Collect and analyze data to identify deviations from the operations plan, find the root causes, and propose actions to achieve the expected goals. Work closely with supply chain and commercialization to support new product launches, strategic initiatives, and customer commitments. Serve as a key representative of the plant in corporate reviews and audits. Maintain positive employee relations and a collaborative workplace culture. Partners with HR to build a comprehensive accountability framework that aligns employee performance with business objectives Other duties as assigned Skills/Qualifications: College degree in science, business, or engineering field. An MBA degree or certification in equivalent study programs is a plus. 10 years of experience in manufacturing and operations management in a high-speed automated manufacturing operation. Minimum 5 years of experience in food, pharmacy, or consumer goods. Demonstrated experience and success in the implementation and management of process efficiency metrics (OEE), process mapping, budgeting, and production standards. Proficient in MS Office and fluent with MRP/ERP or any other inventory and production control systems. Strong understanding of Food Safety Systems (GMP, HACCP, BRC or SQF). HACCP Certification is a plus. Proficient with safety systems/programs and OSHA requirements. Certification in the OSHA 30-hour program or equivalent is required. Excellent verbal and written communication skills Bilingual English Spanish is highly preferred. Physical Requirements Must be able to work in a sitting or standing position for extended periods in a manufacturing environment. Manual dexterity to perform data entry functions. Ability to bend, pull, stoop, and reach to perform functions. Ability to lift up to 35 lbs. May be exposed to heat, fumes, noise, and humidity, etc. Must have the cognitive and mental capacity to perform essential job functions. Must be able to communicate effectively orally and in writing. Visual acuity to read documents, computer screens, files, etc. Ability to hear in person and via phone. The statements herein are intended to describe the general natureand levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises. Equal Employment Opportunity Statement Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
    $95k-169k yearly est. 2d ago
  • Director of People Operations

    Heritage Health Network 3.9company rating

    Operations manager job in Riverside, CA

    This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required. Responsibilities Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment. Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals. Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff. Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law. Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready. Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements. Lead employee relations, investigations, conflict resolution, and performance management. Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch. Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics. Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture. Support organizational design, workforce planning, and future-state operating models as HHN grows. Mentor and develop a high-performing HR/People Ops team. Foster a culture of feedback, accountability, adaptability, and innovation. Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance. Skills Required Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office. Strong operational/process improvement skills; able to build new systems where needed. Experience with data analytics, labor cost tracking, and audit preparation. Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment. Excellent written and verbal communication; able to lead, coach, and influence at all levels. High level of discretion and judgment in handling sensitive and confidential issues. Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth. Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems. Competencies Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change. Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results. Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information. Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork. Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution. Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values. Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach. Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities. Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation. Job Requirements Education: Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred. Experience: 8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred. Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%). Certification(s): SPHR, SHRM-SCP, or equivalent preferred.
    $89k-135k yearly est. 4d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Operations manager job in Huntington Beach, CA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $40k-49k yearly est. 3d ago
  • Operations Manager

    NES Fircroft

    Operations manager job in Carlsbad, CA

    Operations and Business Performance Manager Semiconductor Packaging and Photonics ERP Lead, High Mix Low Volume Environment The Operations and Business Performance Manager owns day to day factory operations within a high mix low volume semiconductor packaging and photonics environment and serves as the commercial and operational heartbeat of the business. This role is responsible for scaling a growing operation, improving operational leverage quarter over quarter, and leading the Epicor ERP 11 implementation to enable data driven decision making. Success is defined by faster execution, right first-time quality, improved throughput, stronger gross margins, and increased customer confidence. Key Responsibilities Operational Leadership and Scale Up Own end to end production across semiconductor packaging, photonics, and optical alignment to meet delivery, quality, and cost targets. Develop and execute scalable capacity plans covering labor, equipment, and suppliers to support demand growth without compromising quality. Establish effective sales and operations planning rhythms and master scheduling to balance product mix and constraints while protecting customer commitments. Commercial and Financial Ownership Apply strong business judgment to daily decisions by rapidly assessing cost, pricing, and margin impacts. Partner closely with Sales and Finance on quoting and value based pricing activities. Validate bills of material, routings, cycle times, and cost rollups to protect and expand margin. Improve operational leverage by increasing contribution margin per labor hour and reducing cost of goods sold through yield improvement, cycle time reduction, and material flow optimization. Own and act on key performance indicators tied to revenue, margin, and cash including on time delivery, gross margin percentage, work in process turns, inventory accuracy, scrap, rework, and labor productivity. ERP and Data Enablement Lead the Epicor ERP 11 deployment, configuration, and adoption across operations and engineering. Establish accurate bills of material, routings, lot genealogy, and real time visibility into work in process and constraints. Build dashboards and reporting to support schedule adherence, yield performance, and operational decision making. Drive strong data governance, data hygiene, and standardized processes to ensure repeatable, fact based execution. Continuous Improvement Implement Lean and continuous improvement practices across scheduling, material flow, and work in process management including Kanban, SMED, SPC, and visual management. Reduce touch time, improve first pass yield, and shorten lead times through structured Kaizen events and standard work. Create a culture of measurement, improvement, and sustainment that delivers compounding gains in operational leverage. Customer and Supplier Interface Own production readiness reviews, schedule commitments, and build status communication with key customers. Partner with Procurement and Supply Chain to ensure supplier readiness, negotiate cost and quality improvements, and develop dual sourcing strategies to manage risk and cost. Team Leadership Lead and develop cross functional teams including technicians and engineers. Set clear priorities, coach structured problem solving, and reinforce behaviors that improve quality, speed, and margin performance. Qualifications and Experience Eight or more years of experience in advanced electronics manufacturing or similar environments with demonstrated success scaling high mix low volume operations. Hands on ERP implementation experience including configuration, adoption, and data governance. Epicor experience strongly preferred, SAP also acceptable. Strong commercial acumen with an intuitive understanding of cost, price, and margin and experience supporting quotes and value-based pricing. Proven track record improving gross margin and operational leverage through continuous improvement, scheduling optimization, and material flow design. Comfortable working with financial and operational metrics including cost of goods sold, contribution margin, overall equipment effectiveness, and work in process turns. Lean or Six Sigma toolkit with the ability to lead Kaizen events and lock in standard work. Strong communicator with customers and suppliers who is decisive, data driven, and hands on in execution.
    $65k-112k yearly est. 3d ago
  • Product Operations Manager (Carlsbad, CA)

    Populate

    Operations manager job in Carlsbad, CA

    At Populate, we are building AI-native software that removes operational friction across healthcare practices-for clinicians, staff, and patients. Our platform includes a next-generation EMR as well as Rachel, a voice-AI agent that integrates directly with existing EMRs and practice systems. Rachel handles patient-facing and administrative workflows such as intake, follow-ups, scheduling support, documentation, and other high-volume operational tasks. Together, our products combine voice AI, agentic workflows, and deep healthcare integrations to dramatically improve the day-to-day experience of healthcare teams. Headquartered in Carlsbad, CA, Populate operates in a fast-moving, collaborative environment where ownership is high, customer proximity is constant, and product decisions are driven by real-world usage. Role Overview - Must be already located within 40 minutes of Carlsbad in order to apply We are hiring a Product Operations Manager to be deeply embedded with customers and directly responsible for improving the end-to-end user experience across our products. This is a highly customer-facing, hands-on role ideal for someone with 1-2 years of experience at a top-tier management consulting firm (Bain, McKinsey, BCG, or equivalent) who wants to move from advising clients to building and iterating on real products used daily in production environments. You will spend significant time with clinicians, staff, and administrators-observing workflows, identifying friction, and partnering with Product and Engineering to design, test, and ship improvements. What You'll Do Customer & User Experience Work directly with customers to understand clinical, administrative, and patient-facing workflows Observe real-world usage of Populate and Rachel to identify breakdowns, friction, and unmet needs Translate customer pain points into concrete product and UX improvements Hands-On Product Improvement Design and iterate on user experience flows across voice AI, agentic workflows, and EMR integrations Partner with Product and Engineering to define requirements, test solutions, and validate outcomes Rapidly prototype and refine workflows based on customer feedback Voice AI & Agentic Workflow Optimization Improve customer-facing voice AI experiences, including conversation flow, accuracy, and trust Help design and refine agentic workflows that automate patient and staff tasks end-to-end Support human-in-the-loop processes to ensure reliability in high-stakes healthcare settings Cross-Functional Execution Act as the bridge between customers and internal teams Ensure customer commitments, product behavior, and implementation reality stay aligned Drive initiatives from problem definition through delivery and adoption Measurement & Outcomes Define what “success” looks like from the customer's perspective Track adoption, satisfaction, and workflow efficiency improvements Close the loop by validating that shipped improvements actually solve customer problems What We're Looking For Required 1-2 years of experience at a top-tier management consulting firm (Bain, McKinsey, BCG, or equivalent Willingness to work ~2 days per week in person in Carlsbad - must be already located within 40 minutes of Carlsbad in order to apply Strong customer-facing experience with the ability to build trust quickly Exceptional problem structuring and synthesis skills Ability to move from qualitative insight to concrete product changes Clear, concise communicator comfortable working across technical and non-technical teams High ownership mindset and willingness to be hands-on Nice to Have (Not Required) Exposure to healthcare workflows, EMRs, or regulated environments Experience working with AI-driven or workflow automation products Interest in UX design, service design, or human-centered design Why This Role Daily interaction with real customers and real workflows Direct influence over product and user experience decisions Opportunity to shape voice AI and agentic workflows used in live healthcare environments Steep learning curve with a clear path into senior product, design, or operations leadership Work directly alongside CEO Compensation & Benefits Competitive salary and meaningful equity Hybrid work environment with flexibility Comprehensive benefits package A culture that values customer empathy, speed, and ownership Final Note This role is not a traditional operations or analytics position. It is for someone who wants to be in the field, in the product, and close to customers, helping turn complex AI capabilities into simple, trusted experiences.
    $65k-112k yearly est. 1d ago
  • Chief of Operations - Luxury Fashion Brand

    Strawberry Paris

    Operations manager job in Los Angeles, CA

    Chief of Operations - Strawberry Paris Full-Time | Downtown Los Angeles HQ l IN PERSON *********************** READ IT COMPLETELY - YOU WONT REGRET IT Strawberry Paris is more than a brand-it's a dream of ultra-luxury boho romance. Inspired by the easy style of Zimmerman and the classic charm of Chloé, we create feminine, sun-kissed collections that mix skilled craftsmanship with modern travel vibes. Every piece comes from top factories using the best materials to capture that feeling of Parisian escape. We launched in 2025 and in less than 6 months we've already smashed past $1M in sales. Vogue France called us “the new boho obsession,” Who What Wear declared our strawberry-pink silk dresses “the piece of the season,” and every cool-girl influencer from Paris to Venice Beach is wearing us. Now we're scaling fast-and we need a world-class Chief of Operations who operates like a true owner: a strategic powerhouse who executes relentlessly, pushes boundaries, delivers results (no excuses), finds ways to make the impossible happen, and works at lightning speed. You'll be the CEO's trusted partner, driving operations across the entire business while we build the next billion-dollar boho icon. The Role As Chief of Operations, you'll report directly to the CEO and be the key driver of our daily work. You'll lead in a fast-growing luxury brand, handling everything from expanding wholesale sales to running marketing efforts and managing production. This means leading big projects to help us succeed in multiple sales channels, combining strong operations with creative ideas. If you enjoy turning big plans into real results, you'll flourish here and help us reach customers around the world. Key Responsibilities Drive Wholesale Sales Growth and Manage Sales Staff: Lead hiring, training, and ongoing tweaks for our sales team. Track performance closely, use data to build growth plans, open new accounts, manage trade show calendars, and build strong client relationships for steady loyalty and higher revenue. Boost the Brand with Marketing: Work with the CEO on smart strategies like paid ads, influencer deals, celebrity features, and content plans to increase online sales and build global awareness. Manage Production, Manufacturing, and Build Collections: Find and partner with top factories worldwide, guide product development from idea to finished item, track deadlines closely, and create high-quality samples, prototypes, and sales tools. Lead Key Projects and Day-to-Day Office Management: Handle full project management for complex initiatives, from setting up CRM systems to building automation tools that help teams work faster. Keep the office running smoothly as the main manager of daily tasks. Handle Financial Operations and Track KPIs: Oversee shipping, accounts receivable (returns/refunds), and accounts payable to ensure on-time payments and meeting targets. Track financials closely to hit KPIs and ensure profitability. Support Daily Operations and Budgets: Track all company expenses and give useful advice, while acting as the CEO's main partner for everyday decisions and strategy changes. Plan for Expansion: Set up our franchise and partnership area, finding chances to open physical stores in key markets. Who We're Looking For - A Strong Leader Who Gets Results Quickly and Well Experienced Leader: 3+ years in operations leadership, executive strategy, or high-level roles in luxury fashion, wholesale, or e-commerce (boho/feminine/high-end apparel a huge plus). Smart Planner: Strong analytical skills with a history of growing revenue through data-driven strategies, client acquisition, and process optimization. Team Player with Creative Skills: Real experience in marketing (ads, influencers) and production (sourcing, development, quality control). Tech Expert: Skilled in CRM (Salesforce/HubSpot), automation (Zapier), financial software (QuickBooks/ERP), and project tools (Asana/Monday.com). Luxury Professional: Excellent organization, discretion, and attention to every detail. Tough under pressure with a friendly, motivating attitude. Growth-Focused: Top performer who delivers results others think are impossible-and faster. Bachelor's or Master's in Business, Fashion, or related field; fluent in English (French a plus). What You Get - A Package Built for Hustlers Base salary $30-$36/hour (~$62,400-$74,880/year full-time - strong for high-impact leadership roles in luxury fashion, with fast growth potential) GUARANTEED RAISES EVERY 6 MONTHS ! : 2% every 6 months (4% yearly) for first 2 years - automatic progression to higher base by year 2 GUARANTEED ANNUAL BONUS: $1,000 guaranteed → up to $10,000 Profit-sharing: Up to 15% of net profits distributed annually as extra bonuses to all staff based on performance - the harder we hustle together, the bigger everyone's share GUARANTEED $3,000 loyalty bonus at 3-year mark Generous clothing allowance (obviously) -- 2 FREE PIECES PER MONTH 20 paid days off to start (13 PTO + 7 sick), growing +4 vacation days/year (cap at 25 PTO = up to 32 total days), plus 5 major holidays (separate) $150/month health & wellness stipend Travel perks, dreamy DTLA showroom vibes, and direct partnership with the founder Monthly PERSONAL GROWTH Bonus: $150-$350 extra every month when you present and execute a clear growth action plan to grow your skills that help the company (stackable!) Monthly Einstein Award: $100 cash for standout intelligent growth (yes - earn both monthly bonuses if you're crushing it) Our Culture - Built for Builders Small 10-person team, lightning-fast execution, weekly 5-minute power meetings with the CEO, Friday catered lunches + skill shares (with $100 prizes), potlucks ($50 prizes), quarterly Shark Tank pitches ($200 prizes). We reward results, ownership, and hustle - no excuses, just “how do we make it happen?” Ready to step in as the operational powerhouse and drive Strawberry Paris to the next level? Send your resume + a cover letter sharing your biggest operational/growth win and why you're ready to build a billion-dollar luxury brand. Email: ************************ Subject: Chief of Operations - [Your Name] - Let's Build a Billion-Dollar Brand We move fast. The right person starts ASAP. Don't wait - your future at a rocket-ship luxury brand is waiting. 🍓✨ Check us out: *********************** Strawberry Paris is an equal opportunity employer committed to diversity, equity, and inclusion in every thread.
    $62.4k-74.9k yearly 3d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Operations manager job in Los Angeles, CA

    Los Angeles, California, (Santa Monica, CA Office Location) | Full-Time | Leadership Role | $62,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $62,500 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
    $62.5k yearly 2d ago
  • Store Manager - Rodeo Drive (Michael Kors Collection)

    Michael Kors 4.8company rating

    Operations manager job in Beverly Hills, CA

    STORE MANAGER, LIFESTYLE WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward, driven, multi-tasking individuals who knows how to keep their team focused and inspired. Success starts with being an entrepreneur, a true shopkeeper mentality. We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution. WHAT YOU'LL DO: Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience Recruit, hire, and retain best in class talent Deliver operational excellence in all store processes Develop and execute strategic business plan while driving incremental sales utilizing cross functional partners and marketing opportunities Create foot traffic through community involvement and hosting events Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 2+ years of Store Manager experience at a specialty retailer WE'D LOVE TO SEE: An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Well connected with the ability to engage; a true brand ambassador Customer service obsessed; ability to sell with a passion for styling and love for fashion Strong in performance management and team development Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Clothing allotment Competitive paid time off Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Paid Parental Leave 401k Match The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
    $58k-107k yearly est. 3d ago
  • Associate Manager, Risk & Leave of Absence

    Pacsun 3.9company rating

    Operations manager job in Anaheim, CA

    Join the Pacsun Community: Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: Administers and manages the Company workers compensation, general liability insurance, and safety programs. Responsible for administrative and tactical support for the Company accommodations program. A day in the life, what you'll be doing: Risk Management Administer the Company workers' compensation and liability insurance programs. Investigate and evaluate all on-the-job accidents and reports injury to insurance carriers. Partner closely with the Third-Party Administrators (TPA's), insurance carriers, governmental agencies, and internal/external legal counsel on liability insurance issues, accommodations, return to work status and audits. Coordinate with Human Resources and management on injured workers, restrictions, and returning to work. Coordinate visits to clinic and compensation for employees and processes bills for payment; verify loss time for Associates. Promotes prevention and safe working efforts related to injuries on the job. Complete site visits (HQ and Store) to confirm workplace safety protocols are being followed and/or gather feedback from stakeholders. Partner with Finance for monthly cost and claims analysis Lead HQ Safety Program and efforts. Ensure applicable policies and laws are being applied consistently, accurately, and timely in all locations; proactively identify risk and escalate as needed for high level resolution. Ensure accurate records of workers' compensation, liability insurance programs and accommodations are maintained and required filings are accurate and timely. Coordinate all subrogation efforts across the enterprise for property, casualty, and auto claims. Investigate incidents with potential recovery opportunities and determine the viability of subrogation claims. Coordinate with insurance carriers, vendors, and legal counsel to initiate and track recovery efforts. Maintain detailed documentation and case files to support recovery and litigation processes. Collaborate with loss prevention, legal, claims, and finance teams to improve processes and identify systemic risk issues. Support risk mitigation initiatives by providing insights on common causes of subrogated claims. Leave of Absence Primary contact for associates, vendors, and agencies for Leaves of Absence (LOA) administration. Process and coordinate administration for Leaves of Absence programs and accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies, in partnership with third party administrator. Benefit payment partnership with internal and external partners, and benefit eligibility and premium payments. Assist associates and management with questions and inquiries regarding LOA and accommodation programs and processes. Ensure applicable policies and laws are being applied consistently, accurately, and timely in all countries; proactively identify risk and escalate as needed for high level resolution. Analyze and continuously evaluate LOA and accommodation programs to identify and drive process improvement and cost containment. Manage accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies. Create and maintain process documentation for LOA and accommodation processes, initial associate engagement through return to work or accommodation, including associate payment methods and benefit premium payment practices. Partner closely with the Third-Party Administrators (TPA's), insurance carriers, governmental agencies, and internal/external legal counsel on accommodations, return to work status, and audits. Ensure accurate records of leaves and accommodations are maintained and required filings are accurate and timely. Maintain strong working relationship with Benefits and Payroll team members to coordinate payments for associate and benefit premium collection. Other duties as assigned. What it takes to Join: Bachelor's degree in business, Human Resources or equivalent or equivalent experience in a related field 5-7 years Risk Management/Workers Compensation experience and; 3 or more years of HR, benefits, or leave of absence administration. Risk Management Certification preferred. Solid understanding of federal and state leave of absence and accommodation regulations, including FMLA, ADAA, PPACA, FLSA, and wage and hour laws in U.S., and Puerto Rico. Experience using Ultimate Software, UltiPro Human Capital Management and UltiPro Time & Attendance (UTA) systems, a plus. Comprehensive and current knowledge of state laws governing Workers Compensation. Demonstrated analytical, problem solving, and documentation skills. Demonstrated verbal, written and customer service skills. Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Salary Range: $78,000 - $90,000 Pac Perks: Dog friendly office environment On-site Cafe On-site Gym $1,000 referral incentive program Generous associate discount of 30-50% off merchandise online and in-stores Competitive long term and short-term incentive program Immediate 100% vested 401K contributions and employer match Calm Premium access for all employees Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building. Hotel, Airplane, and Car Travel may be required. Position Type/Expected Hours of Work: This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $78k-90k yearly 2d ago
  • Store Manager

    Pyramid Consulting Group, LLC 4.0company rating

    Operations manager job in Costa Mesa, CA

    Our client, a luxury Italian footwear brand, is seeking a Store Manager to join the team at their South Coast Plaza location. The role includes driving sales, managing staff, overseeing inventory, and ensuring excellent customer service. Candidates must be able to work a full-time retail schedule, including weekends and holidays as needed. Job Duties Include: Lead by example in delivering exceptional customer service aligned with brand standards, ensuring a premium shopping experience through active floor presence and sales involvement Manage, coach, and develop team performance through ongoing training, feedback, and KPI implementation, fostering a culture of accountability and growth. Develop a strong talent pipeline, own all aspects of staff training (product, systems, selling ceremony, etc.), and support team adaptability to new tools and technologies. Oversee inventory accuracy and product care, partner with stock team to resolve issues, and ensure proper handling of merchandise and assets. Maintain brand VM standards, communicate local market needs, and collaborate with HQ to ensure optimal product mix and presentation. Drive sales results through action plans, budget alignment, and entrepreneurial outreach, maintaining strong revenue focus and cost control. Ensure compliance with all operational, POS, and cash handling procedures, holding team accountable for accuracy and integrity. Additional duties as needed and assigned Job Qualifications Include: 3+ years of experience in high-end or contemporary retail Footwear experience is a plus, strong backgrounds in fashion apparel, jewelry, or accessories are equally valued Proactive in developing creative strategies to grow the client base and drive sales Passionate about delivering exceptional customer experiences while maintaining a strong focus on business performance Demonstrated polished interpersonal skills, with a confident and professional presence aligned with a luxury retail environment Ability to work flexible hours, including evenings, weekends, and holidays, as needed Ability to lift 50lbs and stand for duration of shift Salary: $110K-$130K + bonus The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.
    $44k-67k yearly est. 3d ago
  • GM, Retail

    Plug 3.8company rating

    Operations manager job in Santa Monica, CA

    Employment Type: Full-Time Compensation: $160,000 - $170,000 + up to 25% incentive Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit ***************** The Opportunity As Plug expands its marketplace capabilities, we are launching a Retail offering that brings vehicles directly to consumers-leveraging an asset-light model built on strong operating partners rather than owned infrastructure. The GM of Retail will be responsible for launching Plug's first retail location in Los Angeles, proving the operating model, and expanding the program nationwide. This role owns the direction, execution, and performance of Plug's Retail program. While this role does not directly manage a large team, it carries clear authority over Retail strategy, priorities, and operating decisions, and requires close partnership with Plug's functional leaders and external operating partners. What You'll Do... Launch & Market Entry Own the end-to-end launch of Plug's first retail location in Los Angeles. Define launch scope, timelines, and readiness criteria. Coordinate internal teams and external partners to bring the location live quickly and reliably. Ensure regulatory, operational, and customer experience requirements are met at launch. Operating Model Design and refine Plug's asset-light retail operating model. Establish Plug's retail standard, leveraging a data-driven approach to maximize throughput, margins and customer experience Monitor partner performance and continuously improve quality, speed, and cost. Cross Functional Leadership Drive alignment across Product, Ops, Dealer Success, Marketing, Legal, and Finance. Lead weekly cross-functional working groups to unblock issues, make tradeoffs, and keep milestones on track. Define and own core Retail KPIs including conversion, margin, inventory turn, retail mix and customer satisfaction. Expansion & Scale Capture learnings from the LA launch and codify them into a repeatable playbook. Develop a clear framework for selecting and launching new markets. Lead expansion into additional cities once the model is proven. Identify when additional resources or dedicated roles are required to support scale. What You'll Bring... 7+ years of experience in marketplaces, automotive, operations, or consumer businesses. Experience launching or scaling a new product, program, or business line within an existing organization. Proven ability to lead cross-functionally without formal authority. Strong operational judgment and comfort navigating ambiguity. Clear communicator with strong stakeholder management skills. 50%+ travel to support launches in future cities Preferred Requirements Automotive or EV ecosystem experience. Marketplace, logistics, or pricing background. Prior people management experience. Why Plug? Direct ownership of a core growth lever in a rapidly evolving market. Opportunity to shape Plug's external ecosystem from early stages. Work directly with operators who have scaled multi-billion-dollar businesses in automotive, EV, and marketplaces. High impact, high autonomy, and clear line of sight to company-level outcomes. This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate to Plug HQ for the role. Relocation assistance will not be provided for successful candidates. Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Next Steps: Ready to build something from scratch and lead with impact? We'd love to meet you. Email **************** with your best pitch as to why we should connect with you!
    $160k-170k yearly 3d ago
  • Store Manager

    Mango 3.4company rating

    Operations manager job in Rancho Cucamonga, CA

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: MANGO at Victoria Gardens in Rancho Cucamonga, California is currently recruiting for a FULL TIME STORE MANAGER to join our team! Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. What makes us special? • As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! • Insurance Benefit: You only pay a % of the value! • 401(K) Pension Plan • Holidays + Wellness Days • Vacation Days • Commuter Benefits • Bonus and/or Commission paid monthly • At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. • Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $35k-57k yearly est. 2d ago
  • Retail Manager, West Coast, Travel Retail

    LVMH Fragrance Brands

    Operations manager job in Los Angeles, CA

    As an LVMH Beauty West Coast Retail Manager, you will be a key leader responsible for driving the success of select LVMH beauty brands, including Givenchy, Kenzo, Benefit, Acqua di Parma, and Loewe, within a designated West Coast USA + CANADA territory. Locations are but not limited to Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver. Brand responsibility, retailers and retail network is subject to change based on needs of the business. As Retail Manager, you are in charge of the development of LVMH Beauty Brand business within your portfolio of airports/doors and you drive your retail teams towards collective and individual success. A true business strategist, you analyze and devise multi-faceted action plans to enable your teams to reach their POS objectives. You will manage all sales activities in alignment with the company's vision and values, focusing on achieving ambitious sell-out results and upholding brand image. This role requires a dynamic individual who can lead, inspire, and strategically manage retail operations to deliver outstanding customer experiences and drive sustained growth in an airport environment. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES Retail Management Work closely with key retail operators to ensure seamless business operations, including inventory management, sales performance, and superior customer service. Consolidate sell-out objectives for the region and, in collaboration with Area Managers, adjust yearly targets by store and location. Establish and communicate a retail strategy aligned with business ambitions, defining priorities for store visits, team coaching, and optimization levers (training, contests, bonus schemes, animations). Centralize, review, and communicate monthly performance, challenges, local opportunities, competitive landscape, and regional progress, adjusting actions as needed. Ensure optimal stock rotation by working at both store level and with Area Managers, implementing new processes if necessary. Maximize performance through animation processes, managing relationships with Trade Marketing, Retail, and Training teams for proper preparation and execution in stores. Propose and implement processes or tools to maximize retail team performance and resources in collaboration with the Retail department. Business Performance: Define, track, and analyze key performance indicators (KPIs) related to sales, customer experience, and team performance, recommending corrective actions to drive growth. Provide a regional perspective with a specific focus on top doors and selected potential stores, offering insightful feedback. Stay informed about market trends, competitor activities, and customer preferences to inform business strategies and product offerings. Visual Merchandising: Ensure the implementation of in-store visual merchandising aligns with brand guidelines and develops teams' understanding and operational autonomy for maintenance and merchandising intelligence. Control and coach on the execution and adjustment of retail standards (grooming/attitude, BC shifts/planning, merchandising checklist, daily/weekly briefs including target management, challenges/KPIs). Team Leadership, Training, and Development: Lead, coach, and develop store teams (airport/counter managers, Beauty Consultants, generics, promoters) to achieve sales targets and deliver outstanding customer experiences. Recruit, train, and motivate staff to foster retail growth, ensuring a qualitative service is delivered to customers. Develop the retail team at all levels, collaborating closely with training to build short-to-mid-term development plans. Lead and develop the regional retail team, communicating strategically and coaching on necessary aspects, guaranteeing respect for corporate rules and understanding of brand standards and values. Define training needs by Beauty Consultant, ensure correct training, and build a team of specialists in key doors. Develop and execute, with the help of airport managers, a pool of counter services. Define on-counter activities to sustain sell-out performance outside of animations. Reporting: Reporting/Communication Liaison: Provide monthly updates/reports to Area Manager covering all aspects of the business. The monthly report is both quantitative as well as qualitative. Travel Required: Territory includes, but is not limited to: Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver 50% Travel Required Experience Requirement: Minimum of 3 years of experience in a similar retail management role, with at least 2 years in a leadership capacity. Bachelor's degree preferred. Skills & Attributes: A curious, creative, dynamic, and proactive personality, autonomous and able to multitask while respecting deadlines. Strong passion for beauty with in-depth knowledge of current trends and the competitive landscape. Excellent communication and negotiation skills. Strong leadership and people management capabilities, with proven experience in building and motivating effective teams. Service-oriented mindset with an ability to pay attention to every detail and continuously seek improvements. Self-motivated and a team player. Language: Must be fluent in English, Spanish or French is a plus.
    $40k-67k yearly est. 3d ago
  • Luxury Brand Store Manager

    Nana Jacqueline

    Operations manager job in Los Angeles, CA

    Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level. This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results. Key Responsibilities: Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs. Oversee all aspects of daily store operations while maintaining exceptional customer service standards. Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships. Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience. Identify and act on sales opportunities, client outreach, and events that enhance store performance. Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling. Manage scheduling, training, and performance evaluations to support a high-performing retail team. Provide consistent feedback and development opportunities for sales associates to reach their full potential. Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives. Maintain accurate reporting, inventory management, and operational compliance. Qualifications: 3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space. Proven track record of leading teams to exceed sales goals and deliver measurable growth. Strong expertise in CRM systems, clienteling, and data-driven sales strategy. Excellent leadership, communication, and people-management skills. Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment. Passion for luxury fashion, styling, and brand storytelling. Professional, polished, and customer-focused demeanor. Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
    $40k-67k yearly est. 4d ago
  • Retail Store Manager - Oceanside/Encinitas

    Brixton 4.8company rating

    Operations manager job in Oceanside, CA

    Brixton is looking for a Retail Store Manager! The ideal candidate for this role will have the ability to recruit, hire, train, and lead store teams to achieve sales goals, manage expenses, and protect company assets while pursuing growth opportunities. The Retail Store Manager should have a strong understanding of organizational objectives and make decisions that align with both company and channel priorities and values. This position will be required to support business during peak days/hours. This is a full-time, exempt role based out of Oceanside, California. ESSENTIAL DUTIES & RESPONSIBILITIES Customer Experience: Ability to communicate effectively with customers and teams. Exemplifies an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty. Maintains a compelling store experience for customers by engaging and modeling appropriate customer service behaviors. Resolves customer issues in a timely manner while being solution-oriented and forward-thinking; partners with the Area Manager as needed. Develops a symbiotic relationship between Brixton retail store locations to elevate experience and drive loyalty. Operational Excellence: Ensures store policies and procedures are followed and are consistent across locations. Adheres to all retail policies and procedures including POS and Operations. Supervises and manages all aspects of daily store operations. Supervises and manages all aspects of Loss Prevention practices. Plans weekly staffing schedules in compliance with schedules policy. Responsible for accurate sales figures and performs cash management functions such as bank deposits and daily cash reconciliation. Accountable for combined store, individual store and individual staff goals. Executes reductions, price changes, clearance, and transfers. Ensures the store environments comply with health and safety regulations. Provides strong communication, delegation, and follow-up for teams to accomplish operational activities, while maintaining connection to these areas. Interacts and communicates with Area Manager, and other Brixton leadership in a professional manner. Product Expert: Executes store visual standards following visual merchandising direction. Ensures store and brand visual standards are consistently maintained and shoppable for customers. Ensures housekeeping duties are completed to maintain a neat, clean, and professional store environment. Accountable for merchandise processing and replenishment on sales floor. Facilitates fitting and product knowledge sessions to enhance customer experience. Ensures all team members are trained on full customization of headwear. People's Coach: Teaches, trains and develops successful teams. Ensures all staff members are trained on selling skills, customer service and operations. Creates a sense of belonging and teamwork within individual store teams and across locations. Recruits and hires team members who compliment the business needs, the existing staff and the brand. Recognizes talent within teams and develop them for growth within the stores and company. Provides consistent, thorough, and timely feedback, coaching, and accountability to all employees. Analyzes results and behaviors of individuals and actively manage performance. KNOWLEDGE, SKILLS & ABILITIES Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience. and/or training; or equivalent combination of education and experience. Strong business acumen with proficiency in data analysis, metrics-driven reporting, and using data to inform strategic decision-making. Strong communication skills, verbally and electronically, with all levels of the organization. Serves as a respected voice and resource, fostering collaboration across the Retail channel and among peers. Delivers sales results through employee development and mentorship. Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook). Effectively manages through change, pivot comfortably, maintain flexibility, and make decisions based on needs of the business. Receives critical and complimentary feedback with a growth opportunity mindset. Flexibility in working hours, including weekends and holidays. Willingness to travel outside of immediate area if needed. Physical Demands: May require a combination of standing, stooping, sitting, and walking up to 75% of the time, and as needed. Ability to lift up to 25 lbs. Work Environment: Moderate noise (examples: business office with computers and printers, light traffic). SALARY RANGE The base pay for this position is between $70,000 - $71,000 per year. In accordance with applicable state laws, the range provided is Brixton's reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Brixton LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $70k-71k yearly 1d ago
  • Assistant Store Manager

    Iris Recruiting Solutions

    Operations manager job in Orange, CA

    Job Title: Store Manager in Training Reports To: District Manager / Regional Manager Job Type: Full-Time Schedule: Open availability, including weekends, early mornings, and evenings We are seeking a driven and experienced Store Manager in Training (SMIT) to join our leadership team. This individual will undergo an accelerated training program designed to prepare them for the role of Store Manager. The ideal candidate has proven experience managing a high-volume retail store with $2M-$5M in annual sales and overseeing operations in large-format stores of 50,000 square feet or more. Key Responsibilities: Participate in a structured training program to learn all aspects of store management Assist in daily operations including opening and closing procedures Lead and motivate store associates to deliver exceptional customer service Oversee and support the recruitment, hiring, and training of new team members Ensure proper staffing levels to meet business needs and customer expectations Monitor and drive sales performance, merchandising standards, and inventory management Maintain store cleanliness, safety standards, and compliance with company policies Foster a positive and inclusive team culture aligned with company values Prepare to transition into the Store Manager role upon successful completion of training Qualifications: Minimum 2-3 years of management experience in a high-volume retail environment ($2M-$5M annual sales) Experience managing or supervising in large format stores (50,000+ sq. ft.) Strong leadership and people management skills Must be comfortable with a flexible schedule, including weekends, holidays, and extended hours Proven ability to recruit, train, and develop high-performing teams Excellent communication, problem-solving, and organizational skills High school diploma or equivalent required; college degree preferred Physical Requirements: Ability to stand or walk for extended periods Ability to lift up to 40 lbs as needed Comfortable working in a fast-paced retail environment What We Offer: Competitive compensation and performance-based bonuses Structured training and career development opportunities Employee discounts and other company benefits Opportunity to grow within a well-established retail organization Join our team and take the next step in your leadership career with a company that values growth, teamwork, and excellence in customer service. Apply today!
    $33k-41k yearly est. 1d ago
  • Assistant Store Manager

    24 Seven Talent 4.5company rating

    Operations manager job in Beverly Hills, CA

    Location: Beverly Hills, CA (On-site) - Full-Time - New Store Opening The Assistant Store Manager supports the Store Manager in leading a high-performing team in a new, contemporary retail store in Beverly Hills, ensuring an elevated guest experience and strong commercial results. This role combines people leadership, visual merchandising, and floor management with a hands-on approach to client service and daily operations, with a special focus on building and shaping the store culture from day one. Key Responsibilities Leadership & Team Management Partner with the Store Manager to lead, coach, and motivate the store team to deliver an exceptional client experience in a contemporary fashion environment. Act as Manager-on-Duty, setting the tone on the sales floor, driving urgency and focus on service, selling, and standards. Support recruiting, onboarding, and ongoing training of sales associates and key holders, with an emphasis on styling, product knowledge, and clienteling. Provide regular feedback, recognition, and in-the-moment coaching to build skills and elevate team performance. Sales & Client Experience Drive daily, weekly, and monthly sales performance by leading from the floor, setting clear goals, and tracking results. Model a high-touch, service-first approach with every guest: greeting, needs assessment, styling, fitting room support, and thoughtful add-on recommendations. Support clienteling initiatives, outreach, and appointments to build loyalty and repeat business. Ensure service standards are consistently executed, including response time, wait time, and follow-up with clients. Visual Merchandising & Brand Presentation Execute and maintain brand visual standards for the contemporary space, including windows, mannequins, fixtures, and fitting rooms. Partner with the Store Manager and visual partners on floor moves, new collection launches, and seasonal refreshes. Ensure the selling floor is on-brand, organized, and inviting, with clear size availability and strong outfitting stories. Provide styling guidance to the team so they can translate trend direction and brand DNA into complete looks for clients. Operations & Loss Prevention Support all daily store operations: opening/closing procedures, cash handling, registers, bank deposits, and reporting. Oversee receiving, processing, and replenishment of merchandise to ensure product is on the floor quickly and accurately. Maintain stockroom organization and support inventory accuracy through cycle counts and physical inventory preparation. Ensure adherence to company policies, loss prevention standards, and safety procedures. People & Culture Foster a positive, inclusive work environment aligned with the company's values and brand ethos. Promote a culture of accountability, teamwork, and continuous improvement. Help create schedules that balance coverage, productivity, and payroll expectations while considering team needs. Qualifications 1-3 years of retail management or key holder experience, preferably in contemporary fashion, specialty retail, or apparel. Proven ability to drive sales and deliver an elevated client experience. Strong leadership, communication, and coaching skills with a hands-on, lead-by-example style. Experience with visual merchandising and styling within a trend-driven environment. Comfortable with basic retail math, KPIs, and using POS and scheduling systems. Ability to work a flexible schedule including evenings, weekends, and holidays based on business needs. Ability to stand for extended periods and lift up to [X] lbs as needed to handle product and fixtures. What We Offer Competitive base pay and performance-based incentives. Opportunity to grow your career in a contemporary fashion brand environment. Collaborative, creative culture with a focus on client experience and styling. To apply, please submit your resume and a brief note highlighting your experience in contemporary or fashion-forward retail, your leadership style, and any experience you have supporting new store openings.
    $33k-41k yearly est. 1d ago
  • Store Manager | The Grove

    David Yurman 4.6company rating

    Operations manager job in Los Angeles, CA

    The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman The Grove Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $120,000-$150,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
    $34k-45k yearly est. 3d ago

Learn more about operations manager jobs

How much does an operations manager earn in Irvine, CA?

The average operations manager in Irvine, CA earns between $52,000 and $145,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Irvine, CA

$86,000

What are the biggest employers of Operations Managers in Irvine, CA?

The biggest employers of Operations Managers in Irvine, CA are:
  1. Cushman & Wakefield
  2. Chick-fil-A
  3. Precision Castparts
  4. Western Alliance Bank
  5. Hyundai Capital Services
  6. DaVita Kidney Care
  7. Travel Holdings
  8. Nikkiso Cryogenic Industries
  9. Remilia Corporation
  10. VRC Companies
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