Operations manager jobs in Islip, NY

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier, a Four-Star boutique-style hotel, features 124 well appointed rooms and a private lounge exclusively for guests. Millennium Times Square, an affiliate of Hilton Hotels, features 626 spacious guest rooms and suites, some with views of Times Square, 52,000-sq.-ft. of function space, and a newly-opened Bugis Street Brasserie and Bar serving authentic Pan Asian cuisine. Overview: The Complex Sales & Service Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering. Responsible for follow up of Rooming list, Deposits/ payments, invoice, reservations of the Group Block Ensure inter-departmental coordination within all departments related to Group Block not limited to publishing group resumes and organizing group resume meetings. Create, review and revise rooming lists and VIP lists. Generate, publish, and release Banquet Event Orders to respective department. Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence. Know meeting room setups and capabilities and selling meeting room space. Know sleeping room configurations and types. Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. Prepare and submit required reports in a timely manner. Review, and close out Master folios with client, adhering to SOPs. Process Commissions adhering to SOPs. Maintain a running log of Commission and status between Sales & Accounting. Respond to requests by Meeting Planners immediately. Managing all inquires and assign the lead to Sales Managers Use the Partnership Agreement to meet client needs. Interact with outside planners, vendors for event setup. Maintain pricing integrity and propose upscale menus for clients. Manage existing accounts and follow up with client re-solicitation to capture future business. Manage the function book, sell and adjust space in order to ensure maximum potential revenue. Be visible on the floor and assist staff as needed during functions. Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.) Plan and execute holiday and special events in conjunction with the Director of Catering. Use feedback from Meeting Planner evaluations to improve service and quality. Participate in required M.O.D. program as scheduled. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Must be skilled in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognised. Looking for strong manager and leader to manage locations and grow with us. Why Choose Drivo Rent A Car? With 5 locations in New York and New Jersey airport plus offices in Brooklyn and Manhattan Growth plan for new locations at several airports Have been in business for over 10 years Exciting Opportunities: Enjoy competitive compensation, opportunities for advancement within the company. Positive Work Environment: Training and Development: Great management training and Access ongoing training and development programs to enhance your skills and excel in your role. Responsibilities: Day-to-Day Operations Management: Manage the daily operations of the branch office to ensure smooth functioning and adherence to company standards. Staff Supervision: Supervise and delegate tasks to staff members, ensuring efficient workflow and performance excellence. Sales Strategies: Develop and implement strategies to increase sales and enhance customer satisfaction. Financial Analysis: Analyze financial data to ensure the branch is meeting its goals and making informed decisions to improve performance. Interpersonal Skills: Demonstrate exceptional interpersonal and relationship-building skills to foster positive relationships with customers and staff. Organizational Skills: Possess strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment. Supervise employees across all operational functions, ensuring adherence to company standards and procedures. Customer Satisfaction: Uphold company standards for customer service and ensure the achievement of Net Promoter Score (NPS) goals. Meeting Participation: Participate in company meetings and enforce decisions made by upper management. Staff Motivation: Organize and facilitate weekly staff meetings to keep employees motivated and informed about business operations and changes. Budget Compliance: Ensure all departments meet or exceed budgeted numbers d Qualifications: Previous experience in a managerial role within the car rental industry Strong leadership abilities and excellent communication skills. Ability to effectively manage and motivate a diverse team. Sound decision-making skills and the ability to handle challenging situations with composure. Strong believer in providing a great customer experience to customers Compensation: Salary:$85,000 base salary + up to $1000 monthly performance bonus + up to $4000 yearly performance-based bonus Company car including tolls A total compensation of $102,000 varies with the performance and a benefit package.

Logistics Manager - Warehouse Operations ( Telecom) Based Freeport, NY- Onsite Competitive salary plus bonus and excellent benefits Multi-award-winning global telecoms carrier is hiring for a Logistics / Freight Manager to join it's New York (Freeport) warehouse facility. The organisation is highly regarded for its exceptional culture, employee-first values and strong staff retention. This is a newly created role and a key hire within the organisation's US Logistics function. You will oversee the receipt, inspection, documentation, and dispatch of all telecom equipment and consumables across the U.S, ensuring all inbound and outbound global shipments-and associated documentation - is handled to a high professional standard. You will play an important role in a busy warehouse environment, working closely with global procurement, project teams, field operations and suppliers to co-ordinate all inbound and outbound logistics activity. The role also involves proactive engagement with global vendors, freight forwarders, and warehouse handlers, along with responsibility for inventory management, compliance, and regulatory requirements. We are looking for a minimum of 3 years experience in a logistics or warehouse operations role, preferably in telecom or white goods / electrical product environment. Experience in a hands-on Logistics Coordination role - we are not looking for management / director-level profiles Ability to work on site, full time from Monday - Friday in Freeport, New York Strong familiarity with shipping platforms ( UPS, DHL and FedEx etc) Shortlisted candidates will be contacted within 24 hours. Immediate interviews on offer.

Senior Operations Manager (Restaurant / Airport Lounge) LGA Airport Plaza Premium Group Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board! Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations. Responsibilities: Pre-Opening Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management). Working with Facilities for knowledge of all equipment and working with vendors. Support the USA operations team with open line of communication, mitigating surprises. Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training. Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers. Coordinate with Global / Regional IT in the setup of IT systems. Restaurant Operations Expert with LOP knowledge and drives all SLA executions through high level action plans. Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established. Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints. Attend Operations meetings and provide operational updates. Provide solutions to operational challenges. Validating forecast traffic and staffing levels. Proficient knowledge of culinary recipes and procedures. Liaising with tri-party agreements to ensure service level agreements are met. Ensuring the operations runs to contract obligations. Procurement - ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar. Responsible for all required Liquor Licenses for leadership and staff that is mandated. Accountable for direct communication with leadership and facility department for ongoing repair and maintenance Validating entire badging and parking system and compliance. Working with airport relationships and guidelines. Quality Standard & Brand Attributes Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests. Daily, weekly, monthly audits to ensure service level agreement per contract and inspections. Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures. Perform e-LSQ to maintain regular internal audits of the lounge and of service. People Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively. Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team. Requirements: Minimum 8 years' experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years. Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage. Able to work under pressure with excellent time management. Independent, capable in handling diversity in a multicultural organization Willing to travel Project management skills, organization skills, and strong time management skills Strong written and verbal communication skills Demonstrated knowledge in budget and forecast planning. Leadership skills and the ability to motivate staff. Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams). Full Time - schedules are often irregular and may include some long days, nights, weekends, and holidays.

We are seeking a seasoned Regional Manager that will be primarily located in New York for our nationwide student housing portfolio at FOUND Study (******************** The ideal candidate will have extensive experience in dynamic sectors such as student housing, multi-family housing, hospitality, or senior living. This role requires exceptional organizational, communication, and leadership skills, along with a proven ability to develop innovative solutions. The Regional Manger will collaborate closely with Hawkins Way Capital (******************* and FCL Management (fclmgmt.com) leadership teams to strategize and develop long-term plans aimed at enhancing productivity and achieving success across our Midtown properties. Key responsibilities include collaborating with senior management at the Midtown properties to establish performance goals and long-term operational strategies, analyzing current processes to recommend improvements, and setting benchmarks and KPIs to maximize efficiency in departments such as engineering and housekeeping. The Regional Manager will also work with corporate and asset management teams to develop and adhere to financial plans, implement established policies and procedures, and ensure seamless transitions for new acquisitions or management contracts. In addition, the role requires managing vendor relationships for work performed in high-rise buildings, overseeing student housing operations with attention to safety and service standards, and navigating New York City's building permit process to ensure regulatory compliance and timely execution of projects. A minimum of 3-5 years of experience in a related field, with at least 2 years in a leadership role, is required. A bachelor's degree in business administration or a related field is preferred. Join us as we continue to grow and innovate in our industry. If you are passionate about operational excellence and have the vision to lead our team into the future, we encourage you to apply for this exciting opportunity. EOE.

The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site. Responsibilities include: Executes the provision of administrative and employment services Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues Works with Company Departments to ensure system-wide compliance at the assigned healthcare location Serves as a project manager to administrative and clinical managers at the assigned healthcare location Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets Analyzes and develops timely responses to requests or changes from the assigned locations' leadership Communicate and partner with facility staff to improve system-wide performance Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations Maintains oversight of assigned healthcare location team members Participates in committees and engagements with assigned healthcare location leadership Qualifications include: Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred 5 or more years of progressively responsible management experience within a health care facility or medical group practice Demonstrated competencies in the following areas: Planning, decision-making and implementation Analytical capacity (quantitative and qualitative) Financial management Organizational ability Oral and written communication Project management Ability to build trust through listening, supporting others and demonstrating integrity Proficiency in contract management Excellent client management and business literacy skills Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required High attention to detail Ability to maintain high standards despite pressing deadlines Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment Must be able to prioritize a variety of time sensitive tasks Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR Excellent interpersonal and communication skills Annual salary for this position is $120,000 - $150,000. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Equal Opportunity Employer

Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join Curacity: Hotel marketing software that turns media into revenue!! Position: Director of Business Operations Reports to: SVP Business Operations Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday) About Curacity Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT. Position Overview We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry. Key Responsibilities Strategic Leadership Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10% Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation. Technical Operations Management Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms Ensure accurate, scalable data processing, reporting and billing processes across all customers Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners Lead the implementation of new products and services as defined by our leadership team Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams Team Leadership & Development Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts Mentor team members on hospitality industry best practices and emerging technologies Foster a culture of continuous improvement and data-driven decision making Client & Revenue Focus Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives Develop robust platform operations processes that enhance client experience and drive account growth Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders Required Qualifications Bachelor's degree in Marketing, Business, Economics, Engineering, or related field 6+ years of experience in digital advertising operations with 3+ years in leadership roles Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.) Experience with hospitality, travel, or advertising technology preferred Strong understanding of hotel technology space Excellent analytical skills with proficiency in data analysis tools and SQL Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders Preferred Qualifications Experience scaling operations at high-growth technology companies Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization Background with hotel PMS systems, booking engines, or hospitality technology platforms Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising Why Curacity? You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing. What We Offer Equity: Stock options are offered to all full-time employees Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees) Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year PTO: 15 personal days, in addition to 10+ public holiday closure dates Wellness: $100 monthly stipend for health and wellness related activities Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap Equal Opportunity Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.

MOSCOT is a five-generation family-owned New York City institution renowned worldwide for its iconic eyewear - The MOSCOT Originals. MOSCOT infuses its unmistakably refined, downtown aesthetic with over 108+ years of eyewear expertise, and unparalleled Craftsmanship to create its timeless eyewear. While now recognized as a global fashion brand, MOSCOT remains, at heart, a neighborhood optical shop. We are seeking a dynamic, process driven candidate that will be responsible for leading and managing the business operations focused on ensuring efficient execution and productivity optimization across all departments. This person will be responsible for managing complex projects, implementing continuous process improvement programs, and defining standard workflow and processes that will provide efficiency and productivity opportunities. Provide cross functional team leadership, project management, and optimizations for all channels of trade and departments including the Lab and Warehouse operations. Essential Duties and Job Responsibilities: Identify and lead key focused projects across the Company to ensure processes, systems and workflows are efficient and optimize productivity for current business needs as well as prepare for future growth opportunities. Manage and facilitate clear and consistent communication across departments, gaining an understanding of the business needs implementing processing and systems to ensure organizational efficiencies for future growth. Develop and maintain Master Project Schedules and manage the successful execution of projects so that completion falls within intended timeframes. Collaborate with the Executive Management and department leaders, leading cross functional meetings, to manage projects from conception through completion, establishing goals, deliverables, timelines, and assigning clear ownership and taking ownership where applicable. Facilitate and lead the initiation/kick-off of all critical project meetings and coordination exercises with internal staff, key stakeholders, and external users to ensure responsibilities are efficiently, accurately, and effectively communicated and understood by all concerned. Optimize and oversee workflows to ensure effective collaboration between IT, Warehouse, Lab and Retail and Customer service/ecommerce. Create documentation workflows. Monitor project progress, proactively identify roadblocks, and provide solutions to ensure on-time and within-budget delivery. Establish automated key metric driven reports distributed to the Executive management and the key stakeholders. Oversee vendor relationships, contract negotiations, and management of external partners. Provide strategic recommendations to Executive Management and stakeholders. Prepare business presentations for executive management and stakeholders. Develop and utilize BI for reporting purposes. Develop and implement project management best practices to ensure efficient workflows and timely project execution. Qualifications: Bachelor's Degree required. Prior experience in business operations role in a retail or wholesale environment with an ecommerce component that focused on process improvement At least 5 years' project management experience Proven track record with managing projects particularly related to IT systems integrations Proven ability to manage multiple priorities in a fast-paced environment. Strong leadership experience driving cross-functional initiatives with minimal supervision. Demonstrated success in optimizing workflows, managing timelines, and allocating resources across diverse projects. Strong leadership skills managing teams and conducting themselves in a professional manner at all times. Effective relationship building skills with leadership and stakeholders to establish trust and credibility Ability to proactively listen to the issues and needs to develop a strong action plan Position onsite based in Farmingdale NY

Our client, a food manufacturing company located in Brentwood, NY is looking for an experienced Operations Manager to join their dynamic team. What we are looking for you to do: Follow all Food Safety and Quality Assurance programs, policies, procedures, compliance standards, and performance metrics. Support in Research & Development program, formulation adjustments, product evaluations, and new product development, design, testing, compliance, and launch activities. Supervise, directs, and trains staff, including review of work quality, staffing, discipline, performance assessment, and development. Actively promotes a clean and safe work environment through training, adherence to safety protocols, and enforcement of safety rules. Drive KPI improvement and savings Maximize efficiency and effectiveness by identifying and addressing technical gaps Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays. The ideal candidate will have: Bachelor's degree is preferred in Operations, Business Management, Supply Chain, Industrial Engineering or related field. 7 years related work experience in the food manufacturing industry 5 years' experience in a supervisory role; or equivalent combination of education and experience. What we will offer: An attractive salary, bonus and benefits An amazing opportunity to grow your career If you are someone that is ideal for this position and have a passion to be part of a high potential food company please submit your resume in Microsoft Word format - and don't forget to include your accomplishments and achievements on your resume! We look forward to hearing from you.

This mission-driven nonprofit is dedicated to shifting perceptions of Jews and Israel through strategic, modern marketing. The organization partners with leading funders, agencies, and research teams to create high-impact campaigns that move audiences and advance understanding. As the work expands, the team requires a marketing operations leader who can bring structure, clarity, and operational excellence to an environment with many external contributors - and where creative input is already abundant. Position Overview The organization is seeking a true Marketing Operations leader - someone who has owned marketing operations at scale, ideally within an agency environment or a similarly fast-paced, high-budget ecosystem. This is not a creative role and not a position for someone looking to shape content, pitch ideas, or participate in conceptual direction. With more than enough voices offering creative input, the organization needs a professional who is energized by making the creative work - the person who builds the systems, manages the timelines, understands the production realities, and ensures flawless, efficient execution. This role is ideal for a candidate excited to bring structure to complexity, drive operational rigor, and make it possible for creative teams and partner agencies to deliver their best work. Key Responsibilities Marketing Operations Leadership Own the full operational backbone of the marketing function. Develop, maintain, and optimize systems for workflow, communication, approvals, and project governance. Ensure all campaigns move smoothly through production - from kickoff to final delivery - with clear milestones and expectations. Production & Project Management Manage complex, multi-stakeholder marketing projects involving funders, agencies, research partners, and internal team members. Build and enforce production schedules, ensuring timelines are realistic, efficient, and met. Review and interpret production plans, scopes, budgets, and timelines - and push back appropriately based on operational expertise. Budget & Resource Oversight Manage large-scale budgets with sophistication and accuracy. Evaluate scopes of work, pricing structures, staffing models, and production approaches to ensure maximum efficiency and impact. Identify cost-saving opportunities and operational improvements without compromising quality. Agency & Partner Management Serve as the operational point of contact for creative, media, research, and production agencies. Hold partners accountable by using your deep understanding of agency operations, timelines, and production methodologies. Coordinate the multiple external stakeholders involved - without adding creative opinions or noise to the process. Performance Monitoring & Process Optimization Track progress, escalate risks, and course-correct swiftly. Build feedback loops and operational dashboards to monitor project health. Continuously refine processes to enhance speed, efficiency, and clarity across all marketing workstreams. Who Will Thrive in This Role Someone who gets excited by operations, structure, systems, workflows, and the mechanics that make creative possible. A “behind-the-scenes” driver who loves the challenge of coordinating multiple players and keeping complex moving parts aligned. A person who is not looking to contribute creatively and will not be tempted to add another voice to creative direction. A professional who has worked at scale - high-budget, fast-paced, agency-style production environments. Required Experience 5-10+ years in marketing operations, production operations, or agency operations - with clear ownership of operational deliverables. Direct experience managing large budgets, detailed production plans, and complex, fast-moving campaigns. Strong command of agency workflows, SOWs, scopes, WIPs, timelines, and production realities. Demonstrated ability to push back on timelines, budgets, and scopes with confidence and expertise. Expertise in organizing high-volume, high-stakes marketing workstreams. Exceptional communication and organizational skills. Passion for the organization's mission and comfort working within a Jewish and Israel-focused context. Preferred Qualifications Experience in high-growth, startup-like environments. Familiarity with Jewish culture and Israel-related issues (or eagerness to learn).

Director of IT Operations 💼 Employment Type: Full-Time About the Role We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm. 🔑 What You'll Do 👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems. 🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability. 🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks. 💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing. ✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience. 📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance. ☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance. 🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture. 📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions. 🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes. 💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress. 🎯 What We're Looking For Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM. Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking. Cloud operations experience (GCP preferred; AWS/Azure welcome). Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation. Practical ITIL experience and ability to improve CSAT, FCR, and MTTR. Excellent communication and leadership skills; able to mentor staff and partner with executives. Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.

Welcome to Pockyt Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments. Life at Pockyt Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow. Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you. The Role and Responsibilities The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale. Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include: Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes. Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions. Identify and resolve payment issues and create processes to improve Pockyt's flow of funds. Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience. Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end. Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement. Enhance internal controls across payment flows, settlements, reconciliations, and operational risk. Lead special projects involving new product launches, partner integrations, or optimization initiatives. Mentor and guide team members as Pockyt's finance operation function grows. Support executive leadership with insights, analysis, and operational readiness for rapid scale. About You 8+ years of professional experience in the financial services industry (payments focus preferred). Bachelor degree from an accredited university (MBA preferred). Leadership of operations, including onboarding of clients, treasury, and/or payment operations. Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments. Basic understanding of software development and product management preferred. Proven experience managing and developing a high-performing team. Demonstrated success working in a startup or high-growth environment. Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment. Strong communication and cross-functional partnership skills. High integrity and honesty, with a track record of sound judgment. Ability to build scalable processes, workflows, and systems from the ground up. Native English speaker. Able to report into our New York office three days per week.

Job Title: Station Manager - NYC We are seeking an experienced Station Manager to lead our New York City operations. The ideal candidate comes from the consolidation side of the freight forwarding industry and has strong experience within an NVOCC environment. This role is responsible for overseeing daily station activities, ensuring operational excellence, driving growth, and maintaining strong relationships with customers, carriers, and global partners. Key Responsibilities: Manage and oversee all station operations, including export/import consolidation, documentation, and cargo handling Ensure compliance with all NVOCC, FMC, and international shipping regulations Lead, mentor, and develop station staff to maintain high performance and service standards Optimize workflows to improve efficiency, profitability, and customer satisfaction Build and maintain strong vendor and carrier relationships to support service delivery Monitor financial performance, budgets, and KPIs, providing reports to senior leadership Resolve operational challenges and provide strategic direction to support continued growth Qualifications: 5+ years of experience in freight forwarding, preferably with a focus on consolidation and NVOCC operations Strong knowledge of international logistics, carrier networks, and industry regulations Proven leadership ability with experience managing teams in a fast-paced environment Excellent communication, problem-solving, and organizational skills Cargowise experience Ability to work onsite in New York City

Duration: 6 Months Pay Range: $54.19 - $68.00 Hybrid - NYC or Sunnyvale - Onsite 3 days a week - T/W/TH Responsibilities: • Structure and price Agency Deals in conjunction with Agency Development Leads • Facilitate Agency Deal execution with internal parties (e.g. Legal, Revenue, Strategic Finance, Incentive Owners, Deal Desk, etc..) • Track monthly deal pacing and quarterly accruals • Calculate earned incentives and facilitate issuance to agencies • Evaluate health and ROI of Agency Deal portfolio to optimize rate cards and deal performance • Scale deal capacity through strategic & operational improvements to deal operations, in conjunction with relevant cross functional partners Basic Qualifications: - 3+ years in Sales Operations, Finance, Pricing, or other similar roles - BA/BS degree -Prior experience with SQL and Tableau - Demonstrated experience in Microsoft Excel and PowerPoint and Google Docs

Center (Practice) Manager MedRite Urgent Care MedRite Urgent Care is a fast-growing organization delivering modern, accessible urgent medical treatment and routine healthcare services that elevate the quality of life for our patients. Our team is committed to providing an exceptional patient experience-treating everyone like family. We are seeking a dynamic Center (Practice) Manager who embodies our core values of being caring, knowledgeable, and exceptional. This leader will bring positivity, operational excellence, and an ownership mindset to their center, ensuring a culture of teamwork, accountability, and outstanding patient care. The Center (Practice) Manager works closely with the District Manager and Regional Director of Field Operations to drive success within their center. The Center (Practice) Manager reports to the District Manager. Core Competencies Ownership Mentality Demonstrates personal commitment to MedRite's mission through action. Follows through on commitments and holds self and others accountable. Helps establish clear responsibilities, workflows, and performance measurements. Acts with Urgency Quickly evaluates challenges and proposes effective solutions. Remains calm and confident under pressure; adapts quickly to change. Anticipates barriers and plans proactively. Exudes Positivity Builds rapport across levels and functions through friendliness, openness, and respect. Fosters constructive relationships with diverse individuals. Maintains a positive attitude in the face of obstacles or adversity. Job Responsibilities The Center (Practice) Manager will: Leadership & Communication Communicate effectively across all organizational channels. Spend 90% of scheduled time on the center floor engaging with, coaching, and developing the team. Maintain monthly scheduling in the Core Scheduler. Ensure a monthly Net Promoter Score (NPS) of 85% or higher. Operational Excellence Maintain strong cross-functional knowledge of all roles and support as needed. Collaborate with providers to ensure clinical and operational alignment. Foster a culture of teamwork within the center and across the district. Ensure exceptional patient experiences through MedRite's patient care model and feedback tools (NPS, Google reviews). Address and resolve patient concerns immediately. Talent Management Recruit, interview, and select high-performing team members using the Talent Acquisition process. Lead onboarding and training for new staff. Provide ongoing coaching and performance feedback. Partner with the District Manager and HR Business Partner to address performance issues. Identify talent, assess potential, and develop succession plans. Recognize and reward team performance. Center Operations Execute clinical and operational strategy in partnership with District Manager, Regional Director, and clinical leadership. Manage center financial resources in partnership with leadership. Oversee Occupational Health workflows to ensure flawless execution. Manage labor, supplies, materials, and service resources efficiently; identify improvement opportunities. Ensure brand standards, including surgical-level cleanliness, are consistently maintained. Create staff schedules and process payroll. Ensure compliance with all standard operating procedures. Partner with clinical staff to ensure accuracy and quality of lab processes. Perform additional duties as assigned. Functional Competencies People Builds Effective Teams: Attracts top talent, develops team members, and drives engagement. Patient Focus: Centers decisions and actions around patient needs and outcomes. Performance Drives Results: Demonstrates resilience, exceeds goals, and helps others achieve results. Process Operational Excellence: Anticipates trends, adapts processes, and aligns team actions to business goals. Planning & Prioritization: Uses organizational goals to guide priorities and resource allocation. Minimum Qualifications Bachelor's degree or equivalent experience. Demonstrated leadership experience (healthcare preferred). Minimum of 45 hours per week with flexibility to support staff coverage. Strong written and verbal communication skills. Excellent organizational, time-management, and multitasking abilities. Strong problem-solving and troubleshooting skills. Comfort and adaptability in a fast-paced environment. Keen attention to detail. Proficiency with MS Excel, Word, and PowerPoint. Ability to stand for prolonged periods and lift up to 50 lbs. Benefits Outstanding growth and career development opportunities. Paid Time Off (PTO). Medical, Dental, and Vision insurance. 401(k) with employer match

About: A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company. Key Responsibilities: Customer Service Leadership - Lead and coach the CS team day-to-day and ensure high-touch, accurate client support. - Handle escalations directly and resolve issues quickly. - Audit service quality and correct gaps immediately. - Update and enforce SOPs so the team operates consistently at a high standard. Operational Execution - Translate the CEO's vision into clear plans and own their execution. - Build new processes, checklists, and workflows that scale as the business grows. - Identify breakdowns or inefficiencies and fix them fast. - Maintain dashboards, KPIs, and weekly operational rhythms. Process Improvement and Automation - Streamline operations using Monday.com, Zendesk, Guru, and automation tools. - Create tools, templates, and automations that eliminate manual work and reduce errors. - Continuously refine systems to increase speed, clarity, and accuracy. Problem Solving and Escalation Management - Act as the first point of escalation for operational and client issues. - Troubleshoot and resolve problems hands-on rather than pushing them to others. - Ensure nothing slows down the team or affects the client experience. Technology Oversight - Manage day-to-day use of internal systems and coordinate with developers when updates are needed. - Ensure tech tools support clarity, efficiency, and reliable service delivery. Who You Are: - You have a builder mindset and improve broken systems rather than simply managing them. - You are service-driven and care deeply about accuracy, tone, and client experience. - You move quickly while maintaining strong attention to detail. - You communicate clearly and keep leadership and the team aligned. - You have high ownership and never wait for someone else to fix problems. Requirements: - 3 plus years leading customer service or operations in a high-touch environment. - Experience improving SOPs, systems, and workflows. - Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations. - Proven ability to run a CS team and execute projects from idea to completion. - Availability in EST timezone, 8am to 5pm, with some flexibility on weekends. Why Join Us: This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale. Application Process: As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction. Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.' Questions: Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible. Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy? Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success? Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure? VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance. Submissions: To apply, please send your responses to ****************************. When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume. IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.

About the Role: Our client, a global alternative asset manager and top real estate fund, is seeking a Manager of Treasury Operations to join their team in New York, NY. Sitting within the Treasury and Capital Markets team, this individual will support systems and operations related to derivative and FX transactions, contributing to strategic project-based initiatives focused on FX hedging, interest rate risk, trade cost analysis, and operational optimization. Responsibilities: Oversee and enhance internal reporting, analytics, and trade cost tracking across a global derivatives portfolio using tools such as Power BI and Azure. Drive process optimization initiatives within trading and treasury operations, ensuring data accuracy and workflow efficiency. Collaborate closely with traders to translate business and system requirements into practical solutions for technology partners. Manage all aspects of the trade lifecycle, from booking and regulatory reporting to post-trade activities such as confirmations, settlements, and counterparty documentation. Monitor daily exposures, liquidity positions, and counterparty risk metrics, ensuring adherence to internal risk management policies. Contribute to cross-functional projects focused on process automation, treasury infrastructure enhancements, and internal capital markets initiatives. Qualifications: Bachelor's degree in Finance, Accounting, Economics, or Information Systems 4-8 years of experience in banking, asset management, or corporate treasury Hands-on exposure to FX and interest rate derivative operations and risk reporting Proficient in Bloomberg, Excel, and trading platforms such as FXall, FXGO, or 360T Skilled in data analytics and visualization tools (PowerBI, Azure, Tableau, SQL, Python)

Nurse Manager - Operating Room (Evenings 1p - 11p) Employment Type: Full Time 4 10 hour shifts per week Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career! This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career Schedule: Monday - Friday Day shift Weekend Leadership coverage is Administrative only - it is does via phone Weekend rotation is approximately 1 weekend every 8 weeks Qualifications: Must be an RN BSN degree required Masters degree preferred CNOR a huge plus Must have Operating Room experience Seeking a visible leader that works well with Patients/Family as well as with the Physicians Will oversee 30-40 staff Pay & Benefits: Organization is focused on a positive culture Strong benefits package Competitive pay package PTO and CME allowance

ABOUT GIRLS INCORPORATED OF NEW YORK CITY Girls Inc. of New York City (GINYC) delivers life-changing programs that inspire youth to be strong, smart, and bold. Research-based curricula, delivered by trained professionals, equips youth to achieve academically; lead emotionally and physically healthy lives; manage money; navigate media messages; and discover an interest in science, technology, engineering, and math. GINYC is an independent affiliate of the national Girls Inc. network, the nation's leading expert on issues affecting girls and young women. ABOUT THE ROLE GINYC seeks an experienced and effective Director of Operations who is committed to creating positive and supportive environments for employees and participants. The Director of Operations will perform various finance and administrative functions as part of the Operations team. This high-impact role reports to the COO and works closely with them in the development and execution of Administrative, Financial, and Operational strategies, policies and practices and to ensure Compliance across the organization, as well as any other duties as may be assigned. RESPONSIBILITIES Financial Management (50%) The Director of Operations (DO) will have knowledge of accounting principles and stay current with changes in accounting regulations for reporting and to ensure compliance. The DO will collaborate with the COO and leadership team to ensure effective financial management across the organization. • Support the COO in the annual budgeting and planning process, coordinating with department heads and (external) CPA. Monitor progress and changes. • Coordinate with the Operations team to determine and manage G&A budget line items, which include IT expenses, travel, food, supplies, staff appreciation, etc. • Prepare financial reports and dashboards accurately and on time. Proficiency in Intuit Quickbooks Online. • Support the OPS Manager in weekly/monthly A/P and Expense reconciliation process • Organize and lead the annual audit process, liaise with external auditors and Finance team • Support the Finance team in updating and implementing all necessary business policies and accounting practices; support the team in improving the Finance department's overall policy and procedure manual • Along with the COO, maintain relationships with financial institutions providing services to the organization (banks, investment firm, accounting firm, insurance companies, etc.) • Work closely and transparently with all external partners, including third-party vendors and consultants • Prepare and submit year-end tax filings (forms 1099) Operations (30%) • Evaluate, select, and bind corporate insurance policies along with COO and Broker, ensuring required coverage for the organization (Commercial, D&O, cybersecurity, WC, etc.) • Manage organization IT resources and equipment. Recommend and implement IT/tech security updates • Maintain staff Intranet (“GINYC Guide”) and Board Intranet • Reinforce ongoing evaluation and improvement of systems to ensure efficiency • Keep abreast of legislative or compliance updates that require action or policy updates • Support quarterly Board meetings (coordinate materials, manage tech, prepare minutes) HR (20%) • Process bi-monthly payroll in coordination with HR Director • Ensure year-end and tax compliance and processing adjustments • Manage the organization's 403(b) plan with the plan TPA, including annual compliance reporting • Collaborate with the HR & Operations team to evaluate, select, and administer employee benefit policies QUALIFICATIONS • Bachelor's degree preferred; minimum 5 years related experience in a non-profit operations role, including finance, human resources, and office management. • Strong initiative and resourcefulness in initiating and following through with tasks and projects. Ability to juggle multiple projects, keep track of a wide array of tasks and deliver on deadlines. • Knowledge and experience in organizational effectiveness and desire to improve overall systems and processes to ensure smooth operations. • Meticulous attention to accuracy and detail. Deadline-oriented, organized, and reliable, strong decision-making with a high level of confidentiality and discretion. • High proficiency with office and web-based applications, including Google Workspace, Microsoft Office, ADP, QuickBooks, and the ability to learn new programs quickly. Experience creating and implementing office systems a plus. • Excellent interpersonal, written, and oral communication skills. • Able to generate trust with colleagues. High professional ethical standards and the ability to work effectively with diverse stakeholders. COMPENSATION & BENEFITS • Salary: $90,000 - $110,000 Annually, commensurate with experience. • Health, dental, and vision coverage • 403(b) Retirement plan • Generous paid time off • Parental leave • Employee Assistance Program • Commuter Benefits. TO APPLY Please submit resume and cover letter to ********************, indicating Director of Operations in the subject line. No phone calls, please. Girls Inc. of NYC is an equal opportunity employer. Women of color and LGBTQ candidates are encouraged to apply.