Operations manager jobs in Jersey City, NJ

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education “Advance You” Program, you can earn a GED or a bachelor's degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's. What you'll do: Execute workforce management to ensure a genuine customer focus on the sales floor Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omnichannel experience while coaching others to success Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team Build customer loyalty through Company sponsored programs, including credit Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team Recognize exceptional performance and redirect employees when needed Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement Reduce loss through a consistent level of customer service, education, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills Demonstrated leadership, supervisory, and customer engagement skills Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) Minimum of 1 year of retail or related management experience A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Compensation for this position ranges from $20.00 - $26.25 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Job Title: Manager Department: Plant Operations Status: Full-Time Shift: Day Pay Range: $68,724.00 - $97,073.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. The Manager, Plant Operations at Jersey City Medical Center will manage an incredible team of engineers, mechanics, and operations specialists to ensure the highest levels of physical environment readiness in support of exceptional patient care. We need a hands-on leader who understands the dynamics of facility management across all relevant specialties, such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance. Reporting to the Assistant Director, Plant Operations you will assist in all aspects of large-scale plant operations initiatives and managing daily progress toward goals and key metrics. As the Manager, Plant Operations, a typical day might include the following: • Coordinating maintenance programs for the medical center and off-site facilities • Participating in regular Environment of Care rounding to identify needed repairs or improvements • Supporting construction or renovation efforts and ensuring proper ICRA and ILSM standards are followed • Preparing for and participating in regulatory inspections, while keeping required records and documentation current and compliant • Assisting in administering preventative maintenance programs and helping prioritize work schedules and repairs • Reviewing expenditures for equipment repairs and supplies, and assisting in monitoring operating and capital budgets This role might be for you if: • You quickly identify problems, think critically, and contribute practical solutions in a fast-paced environment • You adapt easily to changing priorities, new technologies, and unplanned maintenance or emergency situations • You approach your work through a continuous improvement lens and encourage others to identify opportunities for better processes • You are comfortable working within a project-based, deadline-driven setting • You operate with a “safety first” mindset and are committed to supporting a safe, compliant, patient-centered environment To be considered for this opportunity, you should have experience supporting the maintenance and operation of major building systems such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance A bachelor's degree in Mechanical, Electrical, Facilities Engineering, or a related field is preferred, along with 2+ years of related experience. Familiarity with regulatory compliance requirements for DNV, DOH, DCA, Municipal Building and Fire Departments is strongly desired. Experience coordinating preventative maintenance programs and working within a healthcare or hospital plant operations setting is highly preferred. Previous plant operations experience within a healthcare / hospital setting is also strongly preferred. If this reflects your skills, experience, and passion - please apply now!

Both of the following locations are available for application: New Jersey, United States (On-site) or Toronto, Canada (On-site) Job Responsibilities Operation: Provide technical, operational and product consultancy to UnionPay members. Follow-up with UnionPay existing / new clients for Network connectivity requirements to set up MPLS or VPN connection; Set up workshops with the institutions to discuss operational and technical requirements for the new projects and facilitate new program installations. Provide daily operation support such as BIN loading, transaction quality analysis, and settlement issue follow-up etc. Ensure the consistency between the local markets and the other markets, and maintain the uniformity of the worldwide network. Keep in close communication with Headquarters Operation Support Department, the overseas offices and the institutions. Collect advices from UPI overseas offices and institutions on business rules, technical specifications, dispute resolution and risk management. Conduct the training, support or explanation sessions for overseas offices and institutions. Work on market research and information collection tasks assigned by the Headquarters Operation Department. Help Headquarters Operation Department to complete special programs such as local pricing, regulatory policy research, compliance audit, etc. Support UnionPay Headquarters team by engaging clients for day to day operational issues such as transaction failure checking and troubleshooting. Project Management: Provide end-to-end project management and execution throughout processing implementation projects including certification, project launch, pilot testing, etc. Assess and document UnionPay member needs and according implementation activities. Guide customers through applicable UnionPay processing rules, specifications and documentations. Identify appropriate processing implementation support documentation for UnionPay members. Qualifications Bachelor's degree or above in Information Technology, Engineering, Computer Science, or other similar STEM majors. Relevant experience in payment system knowledge, with strong understanding of network technology, applications, and project management. Prefer candidates with 3-5 years of experience in project management or customer support roles within the card payment industry, chip card technology, software, financial services, or information services. Strong understanding of payment processing systems, formats and associated customer host interface testing services and principles. Ability to interact well with the customer, Senior and Executive management. Strong verbal and written communication skills with ability to leverage these skills in a teaching environment. Ability to drive change in a technical work environment. Self-Starter with ability to work independently. Handle multiple implementation projects in parallel. Ability to work across different time zone and willing to travel. All candidates will be fairly assessed, with due consideration given to the relevance of their background to the role's requirements.

Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society. BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients. BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment. About the Role: The Project Manager will deliver medium-to-large technology projects within the Payments and Wires portfolio. This role manages scope, timelines, risks, workforce planning, vendor deliverables, and reporting into senior technology leadership. You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs. Please do not apply for this position unless you meet the criteria outlined above. Key Responsibilities: Manage end-to-end delivery of technology projects within our investment banking client's Payments/Wires programs. Develop project plans, milestones, RAID logs, status reporting, and financial forecasts. Coordinate technology teams (engineering, architecture, QA), operations, and third-party vendors. Ensure adherence to governance, risk controls, and internal banking processes. Support resource planning across onshore/offshore teams. Present updates to leadership organization. Required Skills: 3-10+ years as a project manager in banking/financial technology Experience managing software development lifecycle (SDLC) projects Strong communication, documentation, and stakeholder management Familiarity with payments, wires, clearing, or settlement system Preferred Skills: PMP, CSM or similar certification Experience working within large enterprise PMOs Reporting/analytics (Excel, PowerPoint, JIRA) **The base salary range for this role is $110,000 - $155,000** Benefits: Choice of medical, dental, vision insurance. Voluntary benefits. Short- and long-term disability. HSA and FSAs. Matching 401k. Discretionary performance bonus. Employee referral bonus. Employee assistance program. 11 public holidays. 20 days PTO. 7 Sick Days. PTO buy and sell program. Volunteer days. Paid parental leave. Remote/hybrid work environment support. For more information about BIP US, visit ********************************* Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.

We are seeking a seasoned Regional Manager that will be primarily located in New York for our nationwide student housing portfolio at FOUND Study (******************** The ideal candidate will have extensive experience in dynamic sectors such as student housing, multi-family housing, hospitality, or senior living. This role requires exceptional organizational, communication, and leadership skills, along with a proven ability to develop innovative solutions. The Regional Manger will collaborate closely with Hawkins Way Capital (******************* and FCL Management (fclmgmt.com) leadership teams to strategize and develop long-term plans aimed at enhancing productivity and achieving success across our Midtown properties. Key responsibilities include collaborating with senior management at the Midtown properties to establish performance goals and long-term operational strategies, analyzing current processes to recommend improvements, and setting benchmarks and KPIs to maximize efficiency in departments such as engineering and housekeeping. The Regional Manager will also work with corporate and asset management teams to develop and adhere to financial plans, implement established policies and procedures, and ensure seamless transitions for new acquisitions or management contracts. In addition, the role requires managing vendor relationships for work performed in high-rise buildings, overseeing student housing operations with attention to safety and service standards, and navigating New York City's building permit process to ensure regulatory compliance and timely execution of projects. A minimum of 3-5 years of experience in a related field, with at least 2 years in a leadership role, is required. A bachelor's degree in business administration or a related field is preferred. Join us as we continue to grow and innovate in our industry. If you are passionate about operational excellence and have the vision to lead our team into the future, we encourage you to apply for this exciting opportunity. EOE.

Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join Curacity: Hotel marketing software that turns media into revenue!! Position: Director of Business Operations Reports to: SVP Business Operations Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday) About Curacity Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT. Position Overview We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry. Key Responsibilities Strategic Leadership Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10% Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation. Technical Operations Management Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms Ensure accurate, scalable data processing, reporting and billing processes across all customers Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners Lead the implementation of new products and services as defined by our leadership team Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams Team Leadership & Development Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts Mentor team members on hospitality industry best practices and emerging technologies Foster a culture of continuous improvement and data-driven decision making Client & Revenue Focus Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives Develop robust platform operations processes that enhance client experience and drive account growth Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders Required Qualifications Bachelor's degree in Marketing, Business, Economics, Engineering, or related field 6+ years of experience in digital advertising operations with 3+ years in leadership roles Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.) Experience with hospitality, travel, or advertising technology preferred Strong understanding of hotel technology space Excellent analytical skills with proficiency in data analysis tools and SQL Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders Preferred Qualifications Experience scaling operations at high-growth technology companies Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization Background with hotel PMS systems, booking engines, or hospitality technology platforms Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising Why Curacity? You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing. What We Offer Equity: Stock options are offered to all full-time employees Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees) Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year PTO: 15 personal days, in addition to 10+ public holiday closure dates Wellness: $100 monthly stipend for health and wellness related activities Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap Equal Opportunity Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.

The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site. Responsibilities include: Executes the provision of administrative and employment services Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues Works with Company Departments to ensure system-wide compliance at the assigned healthcare location Serves as a project manager to administrative and clinical managers at the assigned healthcare location Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets Analyzes and develops timely responses to requests or changes from the assigned locations' leadership Communicate and partner with facility staff to improve system-wide performance Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations Maintains oversight of assigned healthcare location team members Participates in committees and engagements with assigned healthcare location leadership Qualifications include: Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred 5 or more years of progressively responsible management experience within a health care facility or medical group practice Demonstrated competencies in the following areas: Planning, decision-making and implementation Analytical capacity (quantitative and qualitative) Financial management Organizational ability Oral and written communication Project management Ability to build trust through listening, supporting others and demonstrating integrity Proficiency in contract management Excellent client management and business literacy skills Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required High attention to detail Ability to maintain high standards despite pressing deadlines Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment Must be able to prioritize a variety of time sensitive tasks Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR Excellent interpersonal and communication skills Annual salary for this position is $120,000 - $150,000. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Equal Opportunity Employer

Prime Line Packaging creates high-end, fully custom packaging for retail, luxury, and e-commerce brands. Our teams (creative, sales, marketing, production and finance) work closely together to deliver cohesive packaging collections and a top-tier client experience. We operate as a B2B partner managing complex, multi-step client projects. We are growing quickly and building a culture centered on communication, clarity, and continuous improvement. Role Description This is NOT a supply-chain, logistics, manufacturing, or warehouse operations role. This is a business operations leadership role focused on internal alignment, communication, and workflow improvement. The Business Operations Manager will strengthen day-to-day communication, improve workflows between departments, and ensure projects move smoothly from initial concept through delivery. This role is 100% onsite in South Plainfield, NJ. What You'll Do Improve internal workflows across creative, sales, marketing, finance, and project coordination Lead cross-functional “pods” to increase communication and reduce bottlenecks Set clear expectations, processes, and accountability structures Identify operational gaps and implement simple, effective solutions Improve visibility into timelines, handoffs, and project status Support team leads and reinforce a culture of clarity and ownership Translate leadership goals into concrete departmental actions Qualifications: 5+ years in business operations, organizational operations, or project operations Strong communicator who brings structure and clarity Skilled at simplifying processes and aligning cross-functional teams Comfortable onsite in a fast-paced, entrepreneurial environment Experience with B2B or project-based businesses is a plus Why Join Us: High-impact, visible leadership role Fast-growing, creative company Low bureaucracy - you'll directly shape how we operate Collaborative, supportive culture Onsite environment with direct access to teams and leadership

This mission-driven nonprofit is dedicated to shifting perceptions of Jews and Israel through strategic, modern marketing. The organization partners with leading funders, agencies, and research teams to create high-impact campaigns that move audiences and advance understanding. As the work expands, the team requires a marketing operations leader who can bring structure, clarity, and operational excellence to an environment with many external contributors - and where creative input is already abundant. Position Overview The organization is seeking a true Marketing Operations leader - someone who has owned marketing operations at scale, ideally within an agency environment or a similarly fast-paced, high-budget ecosystem. This is not a creative role and not a position for someone looking to shape content, pitch ideas, or participate in conceptual direction. With more than enough voices offering creative input, the organization needs a professional who is energized by making the creative work - the person who builds the systems, manages the timelines, understands the production realities, and ensures flawless, efficient execution. This role is ideal for a candidate excited to bring structure to complexity, drive operational rigor, and make it possible for creative teams and partner agencies to deliver their best work. Key Responsibilities Marketing Operations Leadership Own the full operational backbone of the marketing function. Develop, maintain, and optimize systems for workflow, communication, approvals, and project governance. Ensure all campaigns move smoothly through production - from kickoff to final delivery - with clear milestones and expectations. Production & Project Management Manage complex, multi-stakeholder marketing projects involving funders, agencies, research partners, and internal team members. Build and enforce production schedules, ensuring timelines are realistic, efficient, and met. Review and interpret production plans, scopes, budgets, and timelines - and push back appropriately based on operational expertise. Budget & Resource Oversight Manage large-scale budgets with sophistication and accuracy. Evaluate scopes of work, pricing structures, staffing models, and production approaches to ensure maximum efficiency and impact. Identify cost-saving opportunities and operational improvements without compromising quality. Agency & Partner Management Serve as the operational point of contact for creative, media, research, and production agencies. Hold partners accountable by using your deep understanding of agency operations, timelines, and production methodologies. Coordinate the multiple external stakeholders involved - without adding creative opinions or noise to the process. Performance Monitoring & Process Optimization Track progress, escalate risks, and course-correct swiftly. Build feedback loops and operational dashboards to monitor project health. Continuously refine processes to enhance speed, efficiency, and clarity across all marketing workstreams. Who Will Thrive in This Role Someone who gets excited by operations, structure, systems, workflows, and the mechanics that make creative possible. A “behind-the-scenes” driver who loves the challenge of coordinating multiple players and keeping complex moving parts aligned. A person who is not looking to contribute creatively and will not be tempted to add another voice to creative direction. A professional who has worked at scale - high-budget, fast-paced, agency-style production environments. Required Experience 5-10+ years in marketing operations, production operations, or agency operations - with clear ownership of operational deliverables. Direct experience managing large budgets, detailed production plans, and complex, fast-moving campaigns. Strong command of agency workflows, SOWs, scopes, WIPs, timelines, and production realities. Demonstrated ability to push back on timelines, budgets, and scopes with confidence and expertise. Expertise in organizing high-volume, high-stakes marketing workstreams. Exceptional communication and organizational skills. Passion for the organization's mission and comfort working within a Jewish and Israel-focused context. Preferred Qualifications Experience in high-growth, startup-like environments. Familiarity with Jewish culture and Israel-related issues (or eagerness to learn).

Welcome to Pockyt Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments. Life at Pockyt Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow. Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you. The Role and Responsibilities The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale. Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include: Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes. Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions. Identify and resolve payment issues and create processes to improve Pockyt's flow of funds. Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience. Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end. Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement. Enhance internal controls across payment flows, settlements, reconciliations, and operational risk. Lead special projects involving new product launches, partner integrations, or optimization initiatives. Mentor and guide team members as Pockyt's finance operation function grows. Support executive leadership with insights, analysis, and operational readiness for rapid scale. About You 8+ years of professional experience in the financial services industry (payments focus preferred). Bachelor degree from an accredited university (MBA preferred). Leadership of operations, including onboarding of clients, treasury, and/or payment operations. Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments. Basic understanding of software development and product management preferred. Proven experience managing and developing a high-performing team. Demonstrated success working in a startup or high-growth environment. Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment. Strong communication and cross-functional partnership skills. High integrity and honesty, with a track record of sound judgment. Ability to build scalable processes, workflows, and systems from the ground up. Native English speaker. Able to report into our New York office three days per week.

Director of IT Operations 💼 Employment Type: Full-Time About the Role We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm. 🔑 What You'll Do 👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems. 🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability. 🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks. 💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing. ✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience. 📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance. ☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance. 🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture. 📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions. 🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes. 💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress. 🎯 What We're Looking For Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM. Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking. Cloud operations experience (GCP preferred; AWS/Azure welcome). Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation. Practical ITIL experience and ability to improve CSAT, FCR, and MTTR. Excellent communication and leadership skills; able to mentor staff and partner with executives. Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.

Job Description: Director of Culinary Operations About LOS TACOS No. 1 LOS TACOS No. 1 is an expanding restaurant group with multiple locations in Manhattan serving Mexican tacos in a vibrant atmosphere. The company started after three close friends from Tijuana, Mexico and Brawley, CA realized the need for truly authentic Mexican tacos on the East Coast. The company is passionate about making every guest at LOS TACOS No. 1 feel like they have been transported to Mexico when they step into our restaurants. For more information, please visit: ************************** Who We're Looking For LOS TACOS is searching for an experienced Director of Culinary Operations (DCO) to oversee company-wide food preparation planning, analysis, and quality control. The DCO helps assure that production meets company standards for taste, availability, yield, cost, and waste, in a complex and high-volume fast casual restaurant environment. This position will work closely with our Head of Operations, Head of Training, Head of Purchasing, Plant Manager, and Director of Finance. The optimal candidate for this position comes from a high-volume culinary background, is fluent in Spanish, and has strong data competencies using Excel, Restaurant365, and other best-in-class food service software platforms. They will balance their time about half and half between desk work (research, data analysis, production reports, cost/yield analysis, etc.) and field work (on-site quality assurance and quality control, check-ins with prep managers, etc.) The DCO will report to the Head of Operations and will directly supervise three Regional Prep Managers. Responsibilities Develop, manage and implement high-quality culinary data systems to manage high-volume, company-wide food preparation: recipes, par levels, labor requirements, yield, waste, and more. Leverage culinary data systems to allow leadership team to make data-based decisions related to purchasing, taste, cost, efficiency, and scalability. Train, supervise and continually develop three Regional Prep Managers to assure they lead their teams with passion, integrity, purpose, accountability, and efficiency. Perform weekly site visits for quality assurance and quality control purposes, liaising with Regional Prep Managers to determine areas of success, areas needing improvement, and operating challenges. Communicate and collaborate daily with Head of Operations, Head of Training, Head of Purchasing, Plant Manager, and Director of Finance to acquire and apply company data, insights, and systems. Help Los Tacos meet its financial, operational, and brand recognition goals through excellence in food preparation planning and execution. Develop, maintain, and improve all preparation-related SOPs in accordance with food safety best practices and DOH regulations. Identify training needs and develop related programs in collaboration with Head of Training to improve prep team efficiency and performance when needed. Qualifications 5+ years of relevant experience as a Culinary Director, Director of Operations, and/or Executive Chef in high-volume food service operations with regularly increasing scope of responsibility. Strong experience with Restaurant365 or equivalent food service ERPs (i.e. MarginEdge, Netsuite, CaterEdge, OracleERP) for inventory management, recipe development, yield and cost analysis, etc. Fluent in verbal Spanish. Significant capabilities in Excel for standard culinary data analysis (product mix, sales, revenue, yield, cost, forecasting, recipe development, etc.) Significant experience in multi-unit food service, institutional food service, and/or commissary kitchen operations. Experience mentoring, training, teaching, and supervising culinary staff and providing effective, constructive feedback. Passion for high quality Mexican food made with integrity and authentic flavors. Highly organized, systematic, detailed, and analytical with excellent communication, presentation, time management and facilitation skills. Strong proficiency in all aspects of Microsoft Office Suite and other relevant, contemporary digital platforms. Valid and up-to-date NYC DOH food handler's certificate. Preference for candidates with additional food safety certifications (e.g. HACCP, NYS Ag & Markets). Compensation & Benefits This position will have a total annual compensation in the range of $140-150K. In addition, this position will be eligible for the following benefits: Health, dental, and vision insurance coverage Paid time off and comp days Transit & commuter benefits Free meals at all of our restaurant locations Application Process Candidates should send an email to ********************* with “Director of Culinary Operations” in the subject line with a resume and a cover letter. Qualified candidates will be contacted directly. Los Tacos #1 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation to view or apply for this position, please contact us at ******************.

About the Role: Our client, a global alternative asset manager and top real estate fund, is seeking a Manager of Treasury Operations to join their team in New York, NY. Sitting within the Treasury and Capital Markets team, this individual will support systems and operations related to derivative and FX transactions, contributing to strategic project-based initiatives focused on FX hedging, interest rate risk, trade cost analysis, and operational optimization. Responsibilities: Oversee and enhance internal reporting, analytics, and trade cost tracking across a global derivatives portfolio using tools such as Power BI and Azure. Drive process optimization initiatives within trading and treasury operations, ensuring data accuracy and workflow efficiency. Collaborate closely with traders to translate business and system requirements into practical solutions for technology partners. Manage all aspects of the trade lifecycle, from booking and regulatory reporting to post-trade activities such as confirmations, settlements, and counterparty documentation. Monitor daily exposures, liquidity positions, and counterparty risk metrics, ensuring adherence to internal risk management policies. Contribute to cross-functional projects focused on process automation, treasury infrastructure enhancements, and internal capital markets initiatives. Qualifications: Bachelor's degree in Finance, Accounting, Economics, or Information Systems 4-8 years of experience in banking, asset management, or corporate treasury Hands-on exposure to FX and interest rate derivative operations and risk reporting Proficient in Bloomberg, Excel, and trading platforms such as FXall, FXGO, or 360T Skilled in data analytics and visualization tools (PowerBI, Azure, Tableau, SQL, Python)

We are seeking a highly organized and proactive Operations Manager and Property Management Coordinator to support our team in delivering exceptional service to tenants and maintaining operational excellence. This role combines property management, vendor coordination, financial administration, and operational support to ensure smooth day-to-day operations. This role will work closely with our Director of Operations and will sit fully on-site in Jersey City. Key Responsibilities Maintenance Coordination & Property Management Respond promptly to resident maintenance requests and service calls, dispatching technicians or vendors within established timelines. Monitor and ensure timely completion of work orders in compliance with company standards. Conduct follow-ups with tenants to confirm satisfaction and resolution of maintenance issues. Perform weekly on-site inspections to maintain operational and maintenance standards. Research, evaluate, and onboard qualified vendors and service providers. Manage RFP processes to secure competitive pricing and quality service. Serve as the primary point of contact for operational and maintenance vendors, fostering strong relationships. Review and process invoices for accuracy and completeness. Manage office and maintenance supply orders, maintaining proper documentation and inventory. Track and maintain financial records, including banking matters. Perform accounting tasks using Excel and QuickBooks. Provide direct assistance to the Director of Operations with administrative tasks, project coordination, and special initiatives. Support operational reporting, documentation, and compliance tracking. Identify and implement process improvements to enhance efficiency and tenant satisfaction. Oversee daily office activities, including correspondence and budget management for multiple properties. Organize and track timelines for current inventory and future business development activities. Conduct online research on investment opportunities and market trends. Qualifications Bachelors Degree in Business Strong organizational and multitasking skills. Excellent communication and relationship management abilities. Proficiency in Microsoft Excel and QuickBooks. Experience in property management or operations preferred.

Delivering Quality Products with Speed, Value, and Exceptional Customer Service - Our Commitment to Excellence and Affordability At Maxima Apparel, we're on a mission to revolutionize the speed-to-market manufacturing and design industry, setting new benchmarks for agility and innovation. Our production platform proudly serves some of the industry's leading names. As we continue to expand our portfolio of brands and licenses, we're on the lookout for a driven and visionary Director of Operations to take the helm and lead our Pro Standard brand to greater heights. You'll love this role if… · You are deeply committed to delivering high-quality products in a timely manner. · You excel at collaborating across teams to ensure seamless processes and timelines. · You thrive in a fast-paced environment where attention to detail is crucial. · You have a passion for analyzing data and providing valuable insights for continuous improvement. What you'll do… As a Director of Operations at Maxima Apparel Corp, you will play a vital role in our mission to deliver high-quality products efficiently. Lead Operational Excellence: Oversee and enhance customer service, data entry, inbound logistics, and outbound logistics processes to ensure top-notch operational performance. Drive Productivity: Take charge of the Operations department's productivity and Key Performance Indicators (KPIs) to meet and exceed organizational goals. Manage Order Flow: Efficiently manage the open order file, optimizing inventory management, and conducting regular reviews to ensure timely customer deliveries. Streamline Shipping: Develop and implement shipping best practices, aiming to minimize logistics expenses while adhering to routing manuals and compliance standards. Data Analysis: Create, analyze, and utilize reporting tools to evaluate various operational aspects, identifying opportunities for improvement. Process Improvement: Enforce adherence to Standard Operating Procedures (SOPs), regularly review and analyze processes for efficiency, and propose necessary changes and modifications. Collaborate with 3PL Partners: Work closely with third-party logistics providers (3PLs) to prioritize shipments, seek new partnerships, negotiate pricing, volumes, and forecasts. Routing Compliance: Ensure compliance with customer routing requirements, managing and tracking adherence. Team Management: Organize and oversee tasks, targets, and performance of the Operations department, with the ability to reallocate resources based on data-driven insights. Special Projects: Undertake special projects as needed, contributing to departmental and organizational initiatives. Onboarding and Training: Facilitate the onboarding of new staff, introducing them to relevant processes (RLM and SOPs), and providing user training. Performance Reviews: Conduct staff performance reviews and provide valuable feedback to upper management. Adaptability: Be prepared to take on additional responsibilities and projects as assigned by management to support company growth. Travel for Improvement: Travel for training and quality improvement efforts in the US and satellite offices in China and India. Offshore Resource Leveraging: Train and leverage offshore back-office resources to enhance customer service, analytics, and process-based functions within the department. Proficiency in Mandarin or Hindi is a plus. You should have… Team Management Experience: Demonstrated previous experience in effectively managing and leading teams. Strong Leadership Skills: Excellent leadership abilities to guide and inspire your team towards achieving operational excellence. Distribution and Operations Expertise: A proven track record with 5+ years of experience in distribution and operations, showcasing your deep industry knowledge. EDI Proficiency: Essential expertise in EDI (Electronic Data Interchange), particularly in Raw Data analysis of 850/860 data. Microsoft Suite Proficiency: Strong proficiency in Microsoft Excel, Microsoft Word, and Microsoft Outlook to navigate and analyze data effectively. Independent and Collaborative: Ability to work both independently and collaboratively within a team, fostering a cohesive work environment. Prioritization Skills: Skillful at prioritizing tasks and handling multiple responsibilities in a dynamic, fast-paced work setting. Adaptability: Demonstrated capability to adapt seamlessly to ever-changing work environments and situations. Positive and Professional Attitude: A positive, professional demeanor that contributes positively to workplace culture. Effective Communication: Excellent written and verbal communication skills to facilitate clear and productive interactions. Attention to Detail: Exceptional attention to detail to ensure precision in tasks and processes. Process Building Experience: Proven experience in process building, technology development oversight, and successful execution of business plans. Can-Do Attitude: A proactive "can-do" attitude that drives innovation and solutions in challenging situations. Salary Range: $100,000 - $175,000 annually Why Choose Maxima Apparel · Competitive compensation · Health insurance · Flexible PTO · And more… About Maxima Apparel Maxima Apparel Corp is a leading sportswear and licensed apparel brand collective known for its high-quality products. With a primary focus on men's and women's licensed apparel, outerwear, and headwear, we have established a strong presence in the market. Our success is built upon prestigious brands, a commitment to delivering products quickly with exceptional quality, competitive pricing, and outstanding customer service. At the heart of our brand collective is PRO Standard, a licensee affiliated with the NBA, MLB, NFL, NHL, and over 150 esteemed colleges and universities. PRO Standard stands out as a premium athletic brand, known for its unique lifestyle approach to the Sports Licensed market. Maxima Apparel is dedicated to being a fast and agile manufacturer and design house in the industry, serving some of the best names in the business. As we expand our portfolio of brands and licenses, we remain focused on delivering the highest standards of quality and service to our customers. Join us and be part of a dynamic team that is setting new standards in the industry. EOE

Job Title: Website Operations Manager Duration: 6 month duration to start, plus extensions Hours/Week: 40 hours per week Note: Must have prior experience in a Product Owner role Proficient in Jira Must have experience partnering with IT teams & managing development sprint cycles Feels comfortable and confident prioritizing development tickets on behalf of stakeholders Ability to manage conflicting feedback from stakeholders to drive consensus and execution Interview Process 1st Round: 30 min over Google Meet with HM 2nd Round: On-site, panel style Job Description Client is seeking a highly motivated self-starter to work as our Website Operations Manager. In this highly visible role you will be collaborating across the marketing and IT departments and be responsible for the end to end website planning and implementation process. Specifically the manager will be organizing the sprint planning cadence along with identifying the individual user stories and requirements necessary to bring digital priorities to life on GAF company owned web platforms. In this role the manager will be connecting the dots among internal stakeholders and systems to produce the appropriate content and materials to optimize the user experience across our respective customer audiences. ESSENTIAL DUTIES Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic Partner with the business analyst to define and write detailed user requirements for the development team Review and test functionality against requirements prior to new features being published Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements Identify data driven decisions through analytics and testing Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime QUALIFICATIONS Strong communication skills and ability to coordinate projects cross functionally The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site Experience with Google Analytics 4 to inform decisions is strongly preferred. Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management EDUCATION and ADDITIONAL EXPERIENCE Bachelor's Degree required; MBA or relevant Master's Degree preferred 5-8 years of experience in leading/managing website development in a large cross functional team environment Exceptional ability to co-create and work collectively with various business leaders and key stakeholders Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans Thanks and Regards, Manisha Dabral Signature IT World Inc. *********************

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processingand the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience and store ease-of-use. Inventory Management: Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Monitor negative on hand and open transfers. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Maintenance Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image. Shipping and Receiving Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged. Follow company guidelines around shipping to clients and intercompany. Manage courier relationships to monitor shipments and file claims when necessary. Packaging and Supplies Order and manage non-merchandise supplies like stationery and packaging. Re-stock appropriate levels of packaging supplies within the boutique. Contacts and manages store supplies like office, cleaning, hospitality and retail. Order Coordination: Oversee the Bench Jewelers workflow ensuring prioritization of orders. Coordinate engraving artwork and execution for in-house engravings. Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders. Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed. Confirm product details, quality level and assembly accuracy before processing. Order Processing: Work with sales team and process all orders. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Studio Reporting and Logs: Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders. Track orders that cannot be completed because inventory is not present. Administrative Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. Assist Store Manager with maintaining budget by managing schedule and making necessary adjustments when the business warrants. Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits and monitoring petty cash (when applicable). QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team Our Company's values: We value people: we want each other to be the best versions of who we can be. We value our relationships with our employees, suppliers and community. We value diversity and promote inclusivity with our words, actions and images. We value professional development and personal growth. We value community service and philanthropy. We value and foster creativity and self-expression. We value accountability for ourselves and the collective and show integrity through all our interactions. We value storytelling and reading.

This is Ruban Alwin, Senior Recruitment Executive with Galent. We're Looking for Sr. Engagement Lead for one of our Direct Client. Job Information: Engagement Lead / Client Partner - Investment Management (Data Analytics & AI) Location: New York, NY (Hybrid) Duration: Full Time Key Responsibilities: Strategic Advisory: Act as a thought partner to senior executives and CXOs; build trusted relationships and influence strategic decision-making. Solution Leadership: Shape and drive innovative strategies in data modernization, advanced analytics, and AI that deliver measurable business outcomes. Client Engagement: Cultivate long-term, trust-based relationships with senior stakeholders; proactively identify emerging needs, opportunities, and original ideas. Practice Growth: Contribute to firm-wide leadership by expanding the asset management vertically with differentiated and scalable offerings. Leadership: Represent the firm's senior leadership team in client interactions; collaborate across delivery, consulting, and managed services. Team & Capability Development: Mentor, recruit, and develop project leads and consultants; contribute to culture-building, knowledge development, and internal initiatives. Key Qualifications: 12+ years of relevant experience in the investment management industry, with demonstrated success in winning business and growing client accounts. Recognized executive presence, deep domain expertise, and the ability to navigate and influence complex client organizations. Proven track record of designing and delivering large-scale data, analytics, and AI-driven transformation initiatives. Strong relationship-building and advisory skills; ability to engage at the highest levels and operate effectively in politically complex environments. Entrepreneurial mindset, proactive, visionary, and capable of shaping new opportunities. Regards, Ruban Alwin

Compensation: $65,000-$80,000 OTE (Base Salary + Commission) Applicants must have proven diamond jewelry & engagement ring sales experience, including face-to-face engagement ring consultations. We are seeking an experienced diamond-jewelry professional to lead our 5th Avenue New York showroom and overses our LA showroom as Genral Manager US Showrooms . This role suits someone with strong luxury sales experience, a passion for fine jewelry, and the ability to manage and grow a high-performing team in a fast-paced bespoke diamond environment. Rêve Diamonds is a London, NYC and LA-based bespoke diamond jewelry company specialising in engagement rings, wedding rings, eternity rings, tennis bracelets, necklaces and more. KEY RESPONSIBILITIES Sales & Client Experience Act as a brand ambassador, delivering exceptional client service and showroom performance. Develop deep product and brand knowledge and present it confidently to clients. Manage enquiries via email, phone and LiveChat. Conduct in-person consultations in the NYC showroom and virtual consultations when needed. Assist clients through our bespoke design service, preparing quotations and selecting diamonds/gemstones. Liaise with our CAD and workshop teams on bespoke projects. Oversee after-care follow-ups and request client reviews. Ensure the showroom and jewelry displays are always perfectly presented. Business Development Achieve individual and showroom sales targets. Grow and enrich the client database. Use the CRM daily to manage prospects, tasks and opportunities. Lead client-acquisition efforts both inside and outside the showroom. Ensure accurate and complete database management for future CRM activities. Management Lead, coach and motivate the showroom team. Provide weekly objectives, feedback and performance guidance. Recruit, train and evaluate team members. Oversee scheduling, administration and showroom operations. Monitor competitors and identify opportunities for growth. Represent the company at meetings, events, networking and industry functions. Ensure all reporting and analytical tasks are accurate and submitted on time. Maintain flexibility to support the showroom outside regular hours when needed. What We're Looking For Proven luxury diamond jewelry sales experience. Passion for fine jewelry, diamonds and gemstones. Strong ability to build trust and relationships with clients. Consistent history of meeting/exceeding sales targets. Excellent verbal and written communication. High level of professionalism and customer-service standards. Strong administration, organisation and time-management skills. Ability to handle pressure, multitask and work to deadlines. Tech-savvy and adaptable, with working knowledge of Google Docs and HubSpot CRM. Well-presented, security-aware, and able to work independently as well as part of a team. Experience & Skills Minimum 1 year luxury retail or diamond jewelry sales experience. Strong ability to drive sales and manage client relationships. Ability to work varied shifts including evenings and Saturdays. Ability to travel locally and occasionally nationally. Team-leadership, coaching and development skills. Strong communication skills and excellent attention to detail. Fluent English required; additional languages an asset. Must be authorized to work in the U.S. Preferred College/university degree. GIA coursework or Graduate Gemologist qualification.