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Become An Operations Manager

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Working As An Operations Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $75,899

    Average Salary

What Does An Operations Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become An Operations Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Operations Manager Jobs

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Average Length of Employment
Operations Manager 4.0 years
Top Employers Before
Manager 9.1%
Supervisor 6.6%
Owner 3.4%
Internship 3.3%
Top Employers After
Manager 8.1%
Owner 5.4%
Consultant 4.2%
Director 3.2%
Supervisor 3.1%

Do you work as an Operations Manager?

Operations Manager Demographics

Gender

Male

67.5%

Female

30.7%

Unknown

1.7%
Ethnicity

White

61.6%

Hispanic or Latino

15.7%

Black or African American

11.3%

Asian

7.4%

Unknown

4.0%
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Languages Spoken

Spanish

54.4%

French

7.9%

German

4.0%

Portuguese

4.0%

Italian

3.3%

Arabic

3.3%

Chinese

3.3%

Mandarin

3.0%

Carrier

3.0%

Russian

2.8%

Japanese

2.1%

Korean

1.8%

Hindi

1.8%

Cantonese

1.1%

Urdu

0.9%

Polish

0.8%

Vietnamese

0.8%

Greek

0.7%

Tagalog

0.5%

Hebrew

0.5%
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Operations Manager Education

Schools

University of Phoenix

28.1%

Michigan State University

5.0%

Liberty University

4.7%

University of Houston

4.5%

Ashford University

4.3%

American InterContinental University

4.1%

Pennsylvania State University

4.1%

Arizona State University

4.0%

Southern New Hampshire University

3.9%

Northeastern University

3.8%

Purdue University

3.6%

University of Central Florida

3.5%

University of North Texas

3.4%

Webster University

3.3%

Villanova University

3.3%

Strayer University

3.3%

Texas A&M University

3.3%

Auburn University

3.3%

University of Florida

3.2%

Troy University

3.2%
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Majors

Business

44.1%

Management

7.1%

Accounting

4.7%

Finance

4.2%

Marketing

4.1%

Criminal Justice

3.9%

Communication

3.7%

Psychology

3.5%

Human Resources Management

2.5%

Computer Science

2.5%

General Studies

2.5%

Education

2.3%

Political Science

2.2%

Project Management

2.0%

Electrical Engineering

2.0%

Health Care Administration

1.9%

Liberal Arts

1.8%

Supply Chain Management

1.7%

Economics

1.6%

Mechanical Engineering

1.6%
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Degrees

Bachelors

43.0%

Other

23.9%

Masters

17.9%

Associate

9.3%

Certificate

3.8%

Doctorate

1.0%

Diploma

0.8%

License

0.4%
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Real Operations Manager Salaries

Job Title Company Location Start Date Salary
Operations Manager MR. Keet, LLC New York, NY Sep 15, 2016 $300,000
Nsod Intergrated Operations Manager Conocophillips Company Anchorage, AK Feb 02, 2015 $289,400 -
$434,200
Operations Manager Pratt Industries, Inc. Conyers, GA Feb 12, 2016 $255,000 -
$750,000
Manager, U.S. Operations Gulf Pine Energy, LP Columbus, MS Sep 01, 2015 $250,000
Manager, Operations Gulf Pine Energy, LP Columbus, MS Sep 09, 2016 $250,000
Principal Manager, PSL Operations Halliburton Energy Services, Inc. Conroe, TX May 18, 2015 $232,196
Principal Manager, PSL Operations Halliburton Energy Services, Inc. Conroe, TX May 27, 2015 $232,196
Latin America Operations Manager Cressi-Sub USA, Inc. Saddle Brook, NJ Mar 11, 2016 $227,178
Operations Manager Riversdale Alaska LLC Anchorage, AK Apr 17, 2016 $225,000
Operations Manager Riversdale Alaska LLC Anchorage, AK Apr 17, 2015 $225,000
Head of Strategy and Operations (Sales Operations Manager) Google Inc. Mountain View, CA Jun 15, 2015 $225,000
Operations Manager Noetic Corporation Washington, DC Jan 07, 2016 $220,000
Operations Manager FMC Corporation Wyoming, IL Sep 06, 2016 $102,690 -
$105,000
Commercial Operations Manager Andritz Inc. Columbia, MD Sep 19, 2016 $102,627
Operations Manager Forest Travel Agency North Miami Beach, FL Apr 22, 2016 $102,523
Operations Manager Rockwood Lithium, Inc. Silver Peak, NV Oct 09, 2016 $102,398 -
$142,220
Operations Manager C & D Zodiac, Inc. Huntington Beach, CA Aug 31, 2016 $102,000
Operations Manager Christian DIOR, Inc. New York, NY Aug 23, 2016 $102,000
ETL Operations Manager Jones Lang Lasalle Americas, Inc. Fort Worth, TX Aug 01, 2016 $102,000
Operations Manager Superior Granite and Marble By Vivaldi LLC Houston, TX Oct 15, 2015 $102,000
Revenue Operations Manager Comscore, Inc. Reston, VA Feb 23, 2016 $84,906
Operations Manager TRU-Marine Houston, Inc. Deer Park, TX Dec 19, 2015 $84,500
Operations Manager Alt-Options, LLC Boston, MA Sep 22, 2016 $84,000
Operations Manager Printronic Corporation Santa Ana, CA Jan 03, 2016 $84,000
Operations Manager Printronic Corporation Santa Ana, CA Jan 02, 2016 $84,000
Operations Manager Auspect Skincare International Marietta, GA Aug 03, 2016 $84,000
Operations Manager and Entrepreneur Fellow Alt-Options, LLC Boston, MA Jan 09, 2016 $84,000
Operations Manager Sf Sentry Securities, Inc. San Francisco, CA Nov 21, 2016 $84,000

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Top Skills for An Operations Manager

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  1. Procedures
  2. Customer Service
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Created operational schedules and procedures for on-site accounting and revenue collection for locations lacking traditional infrastructure.
  • Provided excellent customer services to maintain client confidence and retention.
  • Monitor activities such as irrigation, chemical applications, harvesting to ensure safety regulations or standards.
  • Maintained positive professional contact with diverse personnel and team leaders to improve overall performance and ultimately increase bottom line profit.
  • Managed and led operations that included performance management, organizational development, employment compliance, employee relations, payroll management.

What is it like to work as an Operations Manager

5.0

Area operation manager

March 10, 2019 on Zippia

What was your job title?

Operations Manager.. Show More

What do you like the most about working as Operations Manager?

I love it and I wish I was back at my old job but I guess it is what it is.. Show More

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Not being loyal.. Show More

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Top Operations Manager Employers

Jobs From Top Operations Manager Employers

Operations Manager Videos

Day in the Life: Research Operations Manager

Career Advice on becoming an Operations Manager by Rob S (Highlights)

Hotel Operations Manager (Full) - Careers4u.tv

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