Operations managers provide action plans and robust operational strategies to meet targets and ensure company operations run smoothly and remain functional at all times. They manage all aspects of operations such as quality control, production, manpower planning, inventory management, and order processing.

Keys to writing an operations manager job description. Zippia analyzed thousands of operations manager job descriptions to identify key pieces of information you want to include. Using a machine learning data analysis, we determined the following key facts about operations manager job descriptions:

  • The average operations manager job description intro is about 95 words
  • The responsibilities section contains an average of 15 bullets points
  • The requirements section contains an average of 11 bullets points

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Operations Manager Duties

  • Manage and lead operations that include performance management, organizational development, employment compliance, employee relations, payroll management.
  • Manage 2HVAC system retrofit replacement teams.
  • Manage all invoices, A/P, A/R and other accounting duties.
  • Manage computer operation teams supporting propriety and DoD programs at the Lewisville site.
  • Manage 45 person division and day to day operations of scheduling, communications, A/R, A/P and customer care.
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Operations Manager Requirements

Operations manager requirements can be divided into basic requirements and required soft skills. The lists below show the most common requirements included in operations manager job postings.

  • At least 5 years of experience in operations management
  • Bachelor's degree in Business Administration or related field
  • Knowledge of project management principles and methodologies
  • Proficiency in data analysis and reporting
  • Ability to work under pressure and meet tight deadlines
Required Soft Skills
  • Excellent communication and interpersonal skills
  • Leadership and team management abilities
  • Problem-solving and decision-making skills
  • Attention to detail and accuracy
  • Positive and proactive attitude towards work

Operations Manager Description Example 1

Full Job Description

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world's leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.

SUMMARY Lead the Facility in operational execution with a high level of efficiency, integrity, and enthusiasm, striving to achieve excellence in all endeavors. Be a creative and proactive leader of the management team, focused on continuous improvement. Provide exceptional support to customers, team members, and shareholders. Model servant leadership philosophies while building and aligning culture to the Jabil vision. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIESRecruitment and Retention: · Recruit, interview and hire Functional Managers. · Communicate criteria to recruiters for Functional Management position candidates. · Coach Functional Managers in the interviewing/hiring process. · Monitor team member turnover; identify key factors that can be improved; make improvements.Employee and Team Development: · Identify individual and team strengths and development needs on an ongoing basis. · Create and/or validate training curriculum in area of responsibility. · Coach and mentor Functional Managers to deliver excellence to every internal and external customer. · Create and manage succession plans for Functional Managers.Performance Management: · Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). · Solicit ongoing feedback from operational team, Business Unit Manager (BUM), and Functional Manager on Functional Manager's contribution to the team. · Provide ongoing coaching and counseling to Functional Manager based on feedback. · Express pride in staff and encourage them to feel good about their accomplishments. · Perform team member evaluations professionally and on time. · Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. · Coordinate activities of large teams and keep them focused in times of crises.Communication: · Ensure recognition and rewards are managed fairly and consistently in area of responsibility. · Provide communication forum for the exchange of ideas and information with the department. · Organize verbal and written ideas clearly and use an appropriate business style. · Ask questions; encourage input from team members. · Assess communication style of individual team members and adapt own communication style accordingly.FUNCTIONAL MANAGEMENT RESPONSIBILITIESBusiness Strategy and Direction: · Create and communicate the facility strategic directions. · Define, develop and implement a strategy, which contributes to the corporate strategic directions. · Provide regular updates to Functional and Corporate Operations Manager and Business Unit Director on the execution of the strategy.Cost Management: · Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems). · Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value. · Provide feedback to BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.

· Responsible for joint P&L ownership of the facility. Forecast Development and Accuracy: · Work with team to prepare timely forecasts for the facility. · Compare forward forecast results to historical actual results for trend assessment and analysis.TECHNICAL MANAGEMENT RESPONSIBILITIES · Drive continuous improvement through trend reporting analysis and metrics management. · Assess the adequacy of data gathering methods utilized by the workcells. · Assure that procedures and work instructions are efficient and not redundant. · Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are "best in field." · Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority. · Establish new measurement systems if/where possible. · Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization. · Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality). · Ensure all sensitive and confidential information is handled appropriately. · Encourage team members to maintain an in-depth field of experience and knowledge in molded fiber and other relevant industry manufacturing and materials management technologies. · Ensure Jabil is an industry leader in developing and adapting effective advanced systems and methods.
· Embrace and model an industry leading focus on sustainability.

· Lean Six Sigma or other Continuous Improvement experience · Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. · Comply and follow all procedures within the company security policy. MINIMUM REQUIREMENTS Bachelor's degree or equivalent education and training AND 10 years work experience in a relevant Pulp and Paper, Molded Fiber or Jabil operations disciplines OR equivalent external work experience, including 5 years management experience. Master's degree preferred. Advanced PC skills, including training and knowledge of Jabil's software packages.

In depth industry experience in chemistry, pulp / paper manufacturing, type 3 fiber thermoforming, blow molding and high speed automation preferred.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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Operations Manager Description Example 2

Full Job Description

Minimum qualifications:

+ Bachelor's degree or equivalent practical experience.

+ 3 years of experience managing a team and working across teams in an technological/IT environment.

+ 3 years of experience managing technical teams, vendor or contract management and service delivery.

+ Experience in network and computer architecture, including maintenance and repair.

Preferred qualifications:

+ 5 years of management experience and working across teams in an technological/IT environment.

+ Experience working in data centers and building out infrastructure.

+ Experience in initiating and executing strategic initiatives in a global environment.

+ Experience leading and improving Environmental Health and Safety initiatives.

+ Proficient understanding of networks and PC hardware architecture including maintenance and repair.

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.

Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

+ Oversee the day-to-day management of teams within data center operations.

+ Work together to identify and resolve problems and create solutions for our global computing and network architecture.

+ Hire, coach, and develop a team while achieving strategic business goals.

+ Ensure data center-related priorities are consistent with company objectives.

+ Demonstrate the ability to implement and drive the safety culture at the site, while fostering an inclusive, diverse, and collaborative team environment.
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Operations Manager Description Example 3

Full Job Description

Santa Clara Valley (Cupertino),California,United States


+ Ability to collaborate with different teams, utilize outstanding influencing skills, and demonstrate strong senior-level/executive communication abilities

+ Proficiency crafting high impact presentations using Keynote (or MS PowerPoint) to clearly articulate solutions

+ Passion for digging deep into a subject matter area

+ Ability to synthesize complex topics and distill key business dynamics to senior leaders and partners

+ You should be an excellent communicator who is self-motivated and able to inspire and lead team members to do their best work.

+ 10+ years of relevant experience in the financial services industry, retail banking, credit card, or related operations experience preferred


-Lead and scale a robust financial services operations team -Develop strong relationships with each of your partners -Work cross-functionally with internal groups and external partners to improve the quality of our services and the efficiency and scalability of our operations -Develop and drive improvements across internal and external partners to create best-in-class operational experiences through collaboration, leadership and a customer-focused approach -Effectively handle partners, subject matter authorities, executives and other internal groups through written and verbal communication -Deliver large scale projects on time with consistently successful results while working across departments and time zones -Role requires 15-20% travel in the future

**Education & Experience**

Bachelors degree (MBA a plus) or equivalent experience

**Additional Requirements**

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .
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Operations Manager Job Description Faqs

What Are The Most Common Skills On A Job Description For An Operations Manager?

The most common skills on a job description for an operations manager are Customer Service, Logistics, and Continuous Improvement.

What Does An Operations Manager Do?

Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.
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