Operations manager resume examples from 2025
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How to write an operations manager resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in operations manager-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the operations manager position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on an operations manager resume:
- Customer Service
- Logistics
- Continuous Improvement
- Payroll
- Project Management
- Process Improvement
- Oversight
- Customer Satisfaction
- ISO
- Direct Reports
- PowerPoint
- Human Resources
- Financial Statements
- Inventory Management
- Inventory Control
- Loss Prevention
- Performance Management
- Quality Standards
- Sigma
- Front Desk
- Performance Reviews
- Corrective Action
- Training Programs
- Business Development
- Disciplinary Actions
- Business Operations
- Cost Reduction
- POS
- Warehouse Operations
- Office Operations
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How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the operations manager position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write operations manager experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are effective examples from operations manager resumes:
Work history example #1
Manager
Walmart
- Attended/conducted Cashier training sessions ensuring each front end Associate is knowledgeable regarding current communications/directions.
- Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.
- Created policies and procedures to increase accountability within the Traffic office, resulting in lower error rates and increased productivity.
- Reviewed company compliance with all applicable customs laws and procedures.
- Monitored performance of associates, teaching and supporting company policies and procedures, ensuring compliance with standards.
Work history example #2
Team Leader
Macy's
- Improved productivity and efficiency in executing floor moves, sale sets and price changes, while controlling payroll.
- Acknowledged by Macy's for exemplary performance in the area of customer loyalty through customer satisfaction letters.
- Expedited customer service and complaint resolution in a positive manner and on a timely basis..Assisted sales associates with problem solving.
- Worked aggressively taken fiscal inventory throughout the men's division.
- Assisted customers throughout the store.
Work history example #3
Administrative Assistant
American Red Cross
- Worked with Volunteer Services to maintain training procedures and ensure sufficient volunteer staff.
- Conducted monthly meetings with other Donor Recruitment Department assistants within region discussing policy, procedures and best practices.
- Aided Public Relations Director in editing of news and press releases as well as agency to agency communication.
- Created reports and made necessary changes thru data entry Imported outside agency data using QuickBooks Answered telephones for customer service
- Completed payroll bi-weekly for 20 employees via ADP and maintained office files.
Work history example #4
Marketing Coordinator
FIRST PRESTON MANAGEMENT
- Facilitated PowerPoint training sessions to employees, ensuring correct formatting, key messages and brand standards are upheld.
- Developed and launched the first Facebook ad campaign for recruiting, resulting in 12 new hires.
- Used the Web to research and monitor online competition.
- Created marketing pieces to include property leaflets, advertisements, brochures and internet listings.
- Created and published tweets for our Twitter account and LinkedIn page using HootSuite.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Certificate in electrical engineering
University of California - Davis, Davis, CA
2003 - 2004
Highlight your operations manager certifications on your resume
If you have any additional certifications, add them to the certification section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
Here are some of the best certifications to have on operations manager resumes:
- Six Sigma Green Belt
- Certified Professional - Human Resource (IPMA-CP)
- Certified Manager Certification (CM)
- Certified Management Accountant (CMA)
- Project Management Professional (PMP)
- Certified Sales Professional (CSP)
- Certified Supply Chain Professional (CSCP)
- Food Safety Manager Certification
- Certified Security Supervision & Management (CSS)
- International Accredited Business Accountant (IABA)