Research Summary. We analyzed 64,869 operations manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like United States Army Corps of Engineers and FedEx. Here are the key facts about operations manager resumes to help you get the job:

  • The average operations manager resume is 458 words long
  • The average operations manager resume is 1.0 pages long based on 450 words per page.
  • Customer service is the most common skill found on an operations manager resume. It appears on 23.5% of resumes.
After learning about how to write a professional operations manager resume, you can make sure your resume checks all the boxes with our resume builder.


Operations Manager Resume Example

Choose From 10+ Customizable Operations Manager Resume templates

Zippia allows you to choose from different easy-to-use Operations Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Operations Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Operations Manager Resume

What Should Be Included In An Operations Manager Resume


1. Add Contact Information To Your Operations Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Operations Manager Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Operations Manager Resume Relevant Education Example #1

Certificate In Electrical Engineering 2014 - 2016

University of California - Davis Davis, CA

Operations Manager Resume Relevant Education Example #2

Associate's Degree In Health Care Administration 2014 - 2016

DeVry University Oakbrook Terrace, IL


3. Next, Create An Operations Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Operations Manager Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Logistics Skills

    Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

  • Continuous Improvement Skills

    Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

  • Payroll Skills

    Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

  • Oversight Skills

    Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

  • Human Resources Skills

    Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

  • Financial Statements Skills

    A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Top Skills for an Operations Manager

  • Customer Service, 23.5%
  • Logistics, 6.6%
  • Continuous Improvement, 6.2%
  • Payroll, 5.2%
  • Other Skills, 58.5%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Operations Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

What Experience Really Stands Out On Operations Manager Resumes?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

Most important on resumes to only show accomplishments you are proud of and reflect measurable success and completion of past work. These accomplishments should be a snapshot of what we have done and can do in the future. The most important two lines of a resume are in the objectives, to list what the person is seeking. These two lines give the reader a quick view of what the person wants.
Now is a great time to start the new year to build a portable work portfolio to represent an alignment of what a person is excited about and enjoys in their work.
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Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Operations Manager
Lockheed Martin
  • Invented high temperature coatings for space shuttle upgrade resulting in 4 patents.
  • Developed reporting guidelines for Security Incident and Investigation Program; proposed new reporting requirements administered through newly developed Security Management System.
  • Developed and modified processes / procedures related to all business operations.
  • Analyzed processes and procedures and implemented process improvements and procedure changes to ensure resolutions to business problems and continuous improvement.
  • Utilized historical cost performance and models to support a large volume of new business proposal activities.
Work History Example # 2
Assistant Manager
Pizza Hut
  • Worked closely with team members to ensure a positive dining experience and promptly solve any issues that may have arisen.
  • Handled payroll and scheduling for drivers and cooks.
  • Performed nightly deposits and responsible for securing the building.
  • Created procedures to prevent losses.
  • Conducted opening/closing filing and paperwork and dealt with nightly deposits.
Work History Example # 3
Guest Service Representative
Interactive Response Technologies
  • Received positive feedback for delivering strong service and assistance, as well as for thoroughness and patience with customers.
  • Acquired authorization for credit cards, collection of payments and service charges, receipt of change fund and deposits cash.
  • Assisted customers with deposits, cash and referred to platform colleagues.
  • Educated and assisted over fifty clients daily via telecommunication and email.
  • Restructured policy and procedures manual and brought department up to HR standards and compliance.
Work History Example # 4
Operations Manager
United Parcel Service
  • Implemented security, lost prevent, and safety procedures in accordance with Ups, Osha, and DOT guidelines.
  • Assigned to implement the International shipping procedures through Florida, Georgia and North Carolina which were the test States.
  • Developed standard operating procedures for all administrative employees.
  • Conducted monthly safety audits to comply with OSHA regulations.
  • Trained employees on OSHA and UPS safety practices.

5. Highlight Your Operations Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your operations manager resume:

  1. Six Sigma Green Belt
  2. Certified Professional - Human Resource (IPMA-CP)
  3. Certified Manager Certification (CM)
  4. Certified Management Accountant (CMA)
  5. Project Management Professional (PMP)
  6. Certified Sales Professional (CSP)
  7. Certified Supply Chain Professional (CSCP)
  8. Food Safety Manager Certification
  9. Certified Security Supervision & Management (CSS)
  10. International Accredited Business Accountant (IABA)


6. Finally, Add a Operations Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Professional Operations Manager Resume example

And if you’re looking for a high-paying job, here are jobs in the top places hiring now:

  1. Operations Manager Jobs In San Francisco, CA
  2. Operations Manager Jobs In New York, NY
  3. Operations Manager Jobs In Washington, DC
  4. Operations Manager Jobs In Washington, NJ
  5. Operations Manager Jobs In Boston, MA

Five Key Resume Tips For Writing An Operations Manager Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
See sample resumes for the job you want
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Operations Manager Resumes FAQs

What Does A Vice President Of Operations Do?

A vice president of operations does work related to the planning, directing, coordinating, and overseeing operations to ensure the development and implementation of efficient operations and cost-effective systems to meet the current and future needs of the organization.

What Is The Duty Of An Operations Manager?

The duty of an operations manager is to formulate strategy, improve performance, procure materials and resources, and secure compliance.

Operations managers oversee the organizational activities of businesses, government agencies, non-profit groups, and other organizations.

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