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Top 50 Operations Manager Skills

Below we've compiled a list of the most important skills for a Operations Manager. We ranked the top skills based on the percentage of Operations Manager resumes they appeared on. For example, 13.5% of Operations Manager resumes contained Customer Service as a skill. Let's find out what skills a Operations Manager actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Operations Manager

1. Customer Service
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high Demand
Here's how Customer Service is used in Operations Manager jobs:
  • Maximize profitability through superior customer service, effective and prompt communication and follow-up on all customer and vendor inquiries.
  • Develop action plans to improve operational controls Mitigate losses, ensuring consistent customer service and a superior client experience.
  • Achieved exemplary levels of client satisfaction and referral through provision of consummately professional customer service and follow-through.
  • Establish and maintain excellent customer service with every existing and potential customer.
  • Implemented new processes and systems for improving customer service satisfaction.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Provided excellent customer service for all customer inquiries.
  • Maintain a positive, professional working relationship with customers & vendors, providing excellent customer service at all times.
  • Managed Customer Service, Licensing, and Conservation departments encompassing 30 team members across multiple sites.
  • Mediate customer service issues with customers and vendors, resolving any issues as quickly as possible.
  • Manage the operational systems and processes to ensure excellent customer service while meeting business goals.
  • Oversee and manage vendor service, sales, inventory control, and customer service.
  • Improved Customer Satisfaction/Operating Statistics by 50% for my inbound customer service agents.
  • Covered phone calls to provide customer service, scheduling, and programming procedures.
  • Maintain Rouses' high quality food standard and provide exceptional customer service.
  • Resolve customer service issues through direct face-to-face contact with customers.
  • Maintain complete customer service in all areas of the business.
  • Provided support to Customer Service and marketing teams on new sales campaigns as well as optimizing ongoing channel sales programs.
  • Coordinated with customer service and corporate office in regards to customer orders and freight.
  • Coordinate fleet maintenance to reduce effect on customer service level.

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4,395 Customer Service Jobs

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2. Procedures
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high Demand
Here's how Procedures is used in Operations Manager jobs:
  • Develop policy and procedures that increase productivity and enhance delivery of services.
  • Assisted in developing new operational procedures for the Chicago Central Region.
  • Established directives implementing appropriate office procedures to maintain office efficiency.
  • Develop inventory procedures to increase profitability per job.
  • Supervised and implemented restaurant operations and safety procedures.
  • Developed various procedures to increase productivity.
  • Developed and delivered educational procedures resulting from industry changes for check processing to call centers, branches and internal support teams.
  • Implemented new practices and procedures with employees, staff, and clients, if applicable.
  • Defined team procedures and made sure they are executed correctly, cost effectively and timely.
  • Ensured proper application of policies and procedures, and approved high dollar financial transactions.
  • Consult with Corp HR to assure all policy and procedures are meet.
  • Implement policies and procedures for petty cash fund and resident funds.
  • Enforced and implemented strict policies and procedures of the business.
  • Trained all new managers on store procedures and policies.
  • Implemented tree farm policies and procedures.
  • Communicate and enforce policies and procedures.
  • Insured compliance with processes and procedures Responsible for projected outreach and overall financial resources required.
  • Ensured cGMP procedures are established, communicated and enforced to ensure quality and compliance for key medical and industrial accounts.
  • Implemented Standard Operating Procedures for the Finance, Marketing, Operations and Personnel Department.
  • Implemented robust systems, procedures & best practices to achieve continuous improvements.

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6,434 Procedures Jobs

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3. Payroll
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high Demand
Here's how Payroll is used in Operations Manager jobs:
  • Used dual focus of sales management and operational excellence to reduce payroll expenses while addressing labor policy concerns and promoting performance.
  • Submitted the temporary agencies their weekly payroll/resolved any pending time related issues.
  • Completed and submitted biweekly payroll including expense reimbursements for field staff.
  • Performed payroll management, including tabulation of accrued employee benefits.
  • Handled all human resource information including payroll and insurance.
  • Processed and input payroll semi-monthly.
  • Created an advanced spreadsheet in Microsoft excel to help keep track of company payroll, schedule reports, and food cost.
  • Control payroll budget; responsible for monitoring payroll on a daily basis to ensure payroll plans are met.
  • Provide fiscal, business and payroll support to program to ensure effective and efficient day to day operations.
  • Closed out revenue, payroll, and inventory every month for 14 employees.
  • Manage payroll and staffing hours to eliminate overtime as much as possible.
  • Created spreadsheets in Microsoft Excel, and processed payroll with QuickBooks.
  • Processed payroll, electronic deposits and employee pay adjustments.
  • Process bi-weekly payroll data for salaried and hourly employees.
  • Managed and produced weekly payroll for over 80 employees.
  • Validated payroll and made the necessary corrections.
  • Completed weekly schedules according to payroll policies.
  • Manage payroll hours and non-payroll expenses.
  • Completed payroll and audited payroll hours.
  • Handled all accounting aspects of a $300K per year business, banking, payroll, taxes, A/R & A/P.

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1,947 Payroll Jobs

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4. ISO
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high Demand
Here's how ISO is used in Operations Manager jobs:
  • Led 100 personnel performing Brig/prison operations guarding 750 enemy combatants.
  • Maintain liaison with domestic and worldwide law enforcement organizations.
  • Schedule daily production and quality meeting for supervisors.
  • Managed Zone Leaders / Supervisors ensuring proper contracted carriers were sourced and rates negotiated based on current market conditions.
  • Functioned as liaison between vendors, networks, providers, clients, and corporate personnel.
  • Work effectively with supervisors, peers, subordinates, guests, vendors and corporate partners.
  • Hired and trained 2 supervisors, 15 hourly associates, and 50+ temporary employees.
  • Maintained training and documentation based on GMP, ISO 13484, and FDA regulations.
  • Represented company in TS, ISO and P&G compliance audits.
  • Developed, managed, and trained six Supervisors and 35 Associates.
  • Served as company liaison for client accounts and new business.
  • Represented Theater interests as liaison with Turtle Creek Association.
  • Acted as liaison between FFP.
  • Copy representative/Field Supervisor - I processed requests for medical information at most of the medical facilities in the tri-county area.
  • Schedule employees' job assignments Set up training for supervisors.
  • Act as an advisor to subordinate staff managers.
  • Review job performance of employee And supervisors.
  • Managed 30 hourly employee and two Supervisors.
  • Grade Level: GS-11/40 hrs per week (Supervisor: Mr. J.D.
  • Served as Key Advisor for the Department of Homeland Security cyber attack exercise.

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279 ISO Jobs

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5. Financial Statements
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high Demand
Here's how Financial Statements is used in Operations Manager jobs:
  • Facilitated coordination and communication between support functions Reviewed financial statements and data, utilized financial data to improve profitability.
  • Processed monthly financial statements tracking trends and computing statistical data for corporate team.
  • Reviewed financial statements, activity reports, and other performance data improvement service.
  • Prepared and analyzed schedules and financial statements; performed invoicing and collecting activities.
  • Reviewed financial statements and utilized the data to improve overall profitability.
  • Prepare financial statements and sales analysis reports.
  • Prepared and analyzed company financial statements.
  • Review and responsibility of all financial statements for sales, activities, performance data to measure productivity and goal achievement.
  • Developed effective financial processes for forecasting, month end, financial statements, and daily transactions of several companies.
  • Perform general office duties, process bookkeeping, payroll, budgets, financial statements, and bank reconciliations.
  • Establish long-term goals and objectives for the organization, review financial statements and sales & activities reports.
  • Analyzed multiple operating reports and financial statements and set quarterly, monthly, and daily sales goals.
  • Prepare preview and final financial statements and periodic reports to the management to facilitate cost control.
  • Analyzed past results, cash flows and financial statements, and prepared and distributed budgets.
  • Maintained company books, prepared financial statements, and analyzed cost ratios.
  • Prepare and maintain monthly financial statements.
  • Review financial statements and data.
  • Prepared financial statements, analytics for board presentations.
  • Performed general accounting duties including accounts payable and receivable, payroll, bank reconciliation, and preparation of financial statements.
  • Reconciled monthly Bank statements thru the Financial Statements.

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84 Financial Statements Jobs

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6. Facility
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high Demand
Here's how Facility is used in Operations Manager jobs:
  • Improved shop efficiency by hiring trade specific employees while initiating 5s implementation throughout the facility and operation.
  • Implemented same-day and rush delivery services as well as direct store-to-facility communications resulting in increased customer satisfaction.
  • Consolidated the 12 service centers into one facility, improving efficiency and reducing operating costs.
  • Manage facility that reproduced legal documents for pending litigation with several large corporations.
  • Determine and develop the necessary spare parts inventory to effectively maintain the facility.
  • Participated in facility surveys and inspections made by authorized governmental agencies.
  • Improved facility design and increased output.
  • Managed Detention Facility Operations Center.
  • Managed projects of Facility Maintenance Staff, Ordered supplies, Created employee schedule for entire Facility.
  • Supervised five crew leaders and 100 workers to assure a sanitary and aesthetic appearance facility.
  • Consulted with contractors to review plans and ensure the new facility met design specifications.
  • Develop, install, maintain and modify as needed intranet systems for the facility.
  • Work with different department leaders to maintain the cleanliness of the facility.
  • Led warehouse team of 12 in a 20,000 sq ft facility.
  • Key role in developing and implementing facility HACCP plan.
  • Manage the day-to-day operations of the facility and business.
  • Schedule all work-flow through the facility.
  • Forecast and plan weekly procurement for the Philadelphia division Manage facility, equipment, and truck fleet maintenance.
  • Partner with other departments within production facility to support wide Range of ongoing projects.
  • Managed Concert and Event Operations at an Entertainment Facility Managed a 32K sq.

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1,248 Facility Jobs

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7. Process Improvement
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high Demand
Here's how Process Improvement is used in Operations Manager jobs:
  • Lowered operating expense through careful accrual management, process improvement, and maximizing warranty coverage.
  • Spearheaded and Implemented process improvements across departments to increase productivity and quality in all areas.
  • Improved efficiency and productivity by identifying and implementing process improvements and enhancements.
  • Coordinate project planning and management activities needed to implement planned process improvements.
  • Represent collections departments on cross-functional company teams for process improvements.
  • Develop corrective and preventative actions including training & process improvement.
  • Identify and implement process improvements to ensure complete client satisfaction.
  • Boosted company efficiency through technology upgrades and process improvements.
  • Identified inefficiencies and made recommendations for process improvements.
  • Identified and lead process improvements at the corporate level to increase sales, control costs and enhance productivity.
  • Process Improvement: Developed an offering which customized training services for corporate clients according to their individual needs.
  • Implement process improvements and employee training programs to optimize efficiency, accuracy, quality, and productivity.
  • Reduced labor costs by $15,000 through process improvement in our receiving department by month 6.
  • Implemented process improvements at AARP, increasing on-time fulfillment from 63% to 90%.
  • Process improvement in key areas of slab loading, shipping & receiving.
  • Deployed continuous process improvement that bolstered KPI performance 10%.
  • Identified process improvements in the day-to-day functioning of the department.
  • Measured efficiency against KPIs to determine productivity and determine cost reduction and process improvements.
  • Process Improvements Improved 1st pass yield on filter line from 40% to 99.5%; installed metrics in other areas.
  • Created project schedules and plans Applied continuous process improvement principles to production and product design

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669 Process Improvement Jobs

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8. Daily Operations
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high Demand
Here's how Daily Operations is used in Operations Manager jobs:
  • Supervised daily operations of freight terminal and delivered quality customer service.
  • Reported to operations manager on daily operations and performance tracking.
  • Be adaptable in assisting other departments with essential daily operations.
  • Created and implemented procedures and policies for daily operations.
  • Supervised daily operations and maintenance of facility.
  • Communicate daily operations with higher management.
  • Supervised daily operations and managed a team of shift/PT employees; trained staff in best practices and ensured positive customer feedback.
  • Supervised the daily operations of a staff of 2 and 25 independent contractors and directly reported to the owner.
  • Assisted the Branch Manager in controlling the daily operations, logistics and maintaining budget requisites for the branch.
  • Conducted daily operations and facility management for a staff of 50 at a digital publishing company.
  • Assisted Managers with SOURCE s daily operations including running staff meetings and hosting information sessions.
  • Control daily operations of health club as it pertains to member satisfaction and efficiency.
  • Manage all daily operations including production, HR, and customer relations.
  • Supervised a team with 10 employees to ensure smooth daily operations.
  • Planned, coordinated and controlled daily operations of my teams.
  • Managed daily operations and supervised over 50 employees.
  • Track and maintain records for daily operations.
  • Executed daily operations of water system reporting and monitoring.
  • Directed the daily operations of a firm manufacturing and installing commercial millwork in the southeast region of the US.
  • Evaluate personal & store results Motivate sales associates & manage daily operations of store Complete monthly audit & safety inspection

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492 Daily Operations Jobs

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9. Logistics
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high Demand
Here's how Logistics is used in Operations Manager jobs:
  • Synchronized and streamlined transportation, inventory control, and overall warehouse logistics for a national mattress distributor.
  • Advised the Afghan National Police in logistics and manpower utilization resulting in a greatly improved logistical infrastructure.
  • Manage logistics and communicated product and sales information between two farm locations.
  • Sustained the Defense Medical Logistics Standard Support System to procure medications.
  • Implemented a new logistics company within a distribution center.
  • Coordinated supply chain logistics for 70+ fabrication facilities.
  • Contracted Company currently working for Amazon logistics.
  • Managed customs filing for ocean freight and Air logistics from point of production to final delivery in United States.
  • Established and maintained account relationships, as well as, shipping logistics, bookkeeping, sales & purchase orders.
  • Assisted in all aspects of managing the supply chain including, logistics, material processing, and procurement.
  • Manage the day to day operations of Russell Logistics while continuing a high standard of customer service.
  • Direct supervision of 10 employees in security, supply & logistics, and training & administrative operations.
  • Coordinate transportation and supply logistics to remote communication sites for all personnel, goods and service.
  • Managed staff to maintain the inventory, presence and overall logistics of the location.
  • Advise Afghan National Police on all matters of logistics and manpower utilization.
  • Trained staff and volunteers on safety, logistics, and standard operations.
  • Managed crew, logistics, shipping, receiving, facilities.
  • Managed production, vendors, and logistics.
  • Directed logistics to cover all current jobs and forecasted future needs.
  • Managed transportation logistics for 40 consignments including Dispatch, Driver Assistance, Fleetwise, an Siesta 2.

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1,445 Logistics Jobs

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10. Inventory Control
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high Demand
Here's how Inventory Control is used in Operations Manager jobs:
  • Managed inventory control and ordered stock to ensure sufficient on-hand inventory during seasonal promotions to meet demand of target demographics.
  • Handled and maintained procurement of maintenance equipment and supplies in computerized inventory control system.
  • Introduced inventory control methods and credit returns while consistently maintaining 99.4% accuracy.
  • Managed all Operational aspects for Production, Warehouse and Inventory Control Departments.
  • Managed inventory control department and analyzed data to reduce waste on production.
  • Implemented inventory control procedures which allowed material to be located and/or picked for orders more than 50% faster.
  • Contribute to profitability by reducing stock levels through better inventory control while continue to maintain shipping and order schedules.
  • Dispense and compound prescriptions and maintain accurate patient records, dosing information, inventory control and directions for use.
  • Oversee and educate Inventory Control Manager to improve the method of keeping inventory records of products.
  • Establish a successful reconciliation program for inventory control (estimated worth: $2 million).
  • Promoted to steer staffing, inventory control and performance management; held P&L accountability
  • Supervised staff of 20 associates providing inventory control, customer service, and shipping/receiving.
  • Conducted Inventory control operations, performed Merchandising, Sales, and Customer Service duties.
  • Shrink control, safety adherence, inventory control, physical security, etc.
  • Ensured current and accurate inventory control of each product line in the warehouse.
  • Maintain inventory controls by collecting stock location orders and printing requests.
  • Inventory control of in/outbound shipments.
  • Led the different upgrades of SAP, RTCIS (Internal inventory control system), POMS (Weigh area).
  • Inventory Control and Materials Management Budget Management Ordering Supplies.
  • Expanded duties answering phone and direct calls, filing, accounting and inventory control.

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203 Inventory Control Jobs

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11. Loss Prevention
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high Demand
Here's how Loss Prevention is used in Operations Manager jobs:
  • Monitored and maintained quality control records, insuring quality assurance in loss prevention policy and procedures were being followed.
  • Supervised store security and conducted monthly loss prevention and safety meetings.
  • Worked closely with vendors, accounting operations, loss prevention, human resources, local health department and all Government agencies.
  • Oversee all building operations, including budgets, loss prevention, security, safety codes, truck manifests and deliveries.
  • React to shortage issues and achieve high scores on shortage audits; implement loss prevention programs to control shrink.
  • Drive sales, marketing strategies, margins, inventory control, warehouse logistics, loss prevention, vendor relations.
  • Work with Loss Prevention department to identify Safety and Shrink areas and resolve before a loss to company occur.
  • Inventory and loss prevention; works with store manager to ensure stock processes and loss prevention tasks are maintained.
  • Worked directly with Loss Prevention, and tracked all overages and shortages from registers and cash room.
  • Worked closely with loss prevention department to secure and monitor all goods and sales transactions.
  • Control inventory shrink by implementing loss prevention strategies to ensure all processes are performed correctly.
  • Managed and trained in business acumen, operational excellence, loss prevention and logistics.
  • Lead and manage the vendor management and loss prevention program and procurement processes.
  • Maintained very high loss prevention standards, and lowest shrink in region.
  • Recognized for exceptional customer service, sales, and loss prevention.
  • Developed store loss prevention policy and held department heads accountable.
  • Control operations and Loss Prevention.
  • Maintain maximum profitability with creative merchandising, meticulous inventory integrity, loss prevention awareness, and task execution.
  • Managed loss prevention for the store, developing associates in regards to loss prevention behaviors and respond to in-store incidents.
  • Worked closely and/or managed Loss Prevention, Hardlines department, and the Auto Center.

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460 Loss Prevention Jobs

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12. Performance Reviews
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high Demand
Here's how Performance Reviews is used in Operations Manager jobs:
  • Conducted semi-weekly one-to-one meetings with each employee and prepared and delivered all formal semi-annual and annual performance reviews.
  • Perform comprehensive annual employee performance reviews to recognize and encourage goal achievement.
  • Developed a system of accountability through productivity standards and individual performance reviews
  • Provided performance reviews that clearly communicated the adequacy of performance.
  • Conducted performance reviews of office staff and warehouse management.
  • Named as Exceptional Contributor in annual performance reviews.
  • Conduct performance reviews and compensation reviews.
  • Oversee staffing hiring, training, and supervision, including performance reviews that design a career path for each team member.
  • Conducted regular staff meetings, training and coaching sessions, addressed performance issues, wrote and provided performance reviews.
  • Managed data entry for monthly employee performance reviews assist in schedules of employees.
  • Completed 5 performance reviews each quarter, offering praise and recommendations for improvement.
  • Maintained personnel records, performance reviews, benefits programs, and procedure manuals.
  • Managed a team of 11 including hiring, training and annual performance reviews.
  • Interview, hire, train and conduct performance reviews with all employees.
  • Maintain performance reviews, awards and recognition and all the employee records.
  • Conducted performance reviews, salary reviews, and salary adjustments.
  • Conducted annual performance reviews for all assigned staff.
  • Conduct performance reviews of direct-report team members.
  • Set sales quotas and conducted performance reviews.
  • Account management * Scheduling * Oversee daily operations * Performance reviews * Implement Safety policy

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105 Performance Reviews Jobs

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13. Human Resources
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high Demand
Here's how Human Resources is used in Operations Manager jobs:
  • Assisted Human Resources department and conducted interviews.
  • Overhauled office landscape, protocol and personnel - Instituted proper accounting processes including record storage, privacy and human resources procedures.
  • Managed and directed the Human Resources processes including benefit programs and performance management, ensuring results are reached from each process.
  • Promoted to Operations Manager to include all aspects of Human Resources, Payroll, Worker's Compensation, Hiring and Termination.
  • Managed day to day operations including expenses, payroll, AP, AR, human resources, contract, and subcontracts.
  • Directed human resources of more than 40 military personnel to deliver fuel/cryogenics materials, valued over $100M per year.
  • Managed all internal processes and general Human Resources for over 800 agents, reporting directly to the VP of Operations.
  • Direct or coordinate the activities of operations department to obtain use of equipment, facilities, or human resources.
  • Managed openings that occurred in the Mail Services Department, requested recruitment and selection assistance from Human Resources.
  • Handled all Human Resources functions such as BWC, ODJFS, company policy employee handbook and benefits management.
  • Coordinated and managed the transition with fleet, logistics, IT, and human resources.
  • Work with sales, shipping (domestic and export), purchasing and human resources.
  • Perform all human resources tasks, as needed including hiring & training new staff.
  • Conduct Interviews, hiring, terminations, customer relations, reviews and human resources.
  • Handle processes, procedures, human resources and financial performance.
  • Managed human resources including hiring and firing employees as needed.
  • Managed 25 employees, Human Resources and Accounting.
  • Developed good relationships with Human Resources and Hospital Administration.
  • Administered payroll, employee benefits and organizational insurance for 35 employees using different human resources ERP.
  • Core Objectives: Sales Customer Service/Relations Human Resources Finance

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937 Human Resources Jobs

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14. Corrective Action
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high Demand
Here's how Corrective Action is used in Operations Manager jobs:
  • Promoted continuous improvement and corrective actions for production processes through lean initiatives and metrics driven performance.
  • Identify deficiencies within the medical readiness program and provide recommendations for improvement/corrective action development.
  • Researched problems resulting from the production process and initiated corrective action where appropriate.
  • Use problem-solving techniques for root cause analysis and implement preventative/corrective action.
  • Conducted annual transportation cost analyses and took corrective actions.
  • Monitor and evaluate employee performance and initiate corrective actions.
  • Execute disciplinary procedures fairly and document corrective action properly.
  • Created an employee database to track and store employees' infractions, corrective actions and personal progress.
  • Led Reliability and Maintainability, Gage R&R and 8D based Corrective Action training.
  • Perform interview and process employee hiring, corrective action and termination paperwork.
  • Delivered corrective action plans as needed due to quality or performance issue.
  • Identified and communicated business and compliance risks and status of corrective action.
  • Improved patient complaints and implemented corrective action plans to enhance patient experience.
  • Experience in tracking near misses, root causes and corrective actions.
  • Investigate complaints about service and equipment, and take corrective action.
  • Ensured data integrity and took corrective actions for employee noncompliance.
  • Identify and resolve problems; implement corrective actions.
  • Implemented Branch Physical Security Standards by conducting facility/asset inspections and taking necessary corrective actions to support security controls.
  • Lead Supervisors on daily Gemba walks identifying process improvement opportunities- develop corrective actions to sustain improvements.
  • Inspect cleanliness of healthcare facility, sanitation and infection control and take corrective action where necessary.

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99 Corrective Action Jobs

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15. Audit
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average Demand
Here's how Audit is used in Operations Manager jobs:
  • Conduct process audit, monitor/improve process yield, throughput efficiency, machine utilization & machine capability.
  • Audit flying training profile tables eliminated profile errors allowing aircrew members ability to perform mission.
  • Created and executed operational procedures and audits in compliance with government regulations.
  • Enforced corporate procedures/standards and oversaw company audits.
  • Developed and implement internal audit controls.
  • Developed district custodial audit program.
  • Audited accounts, records of proof and certifications to ensure compliance of workers with established standard procedures and practices.
  • Verify and ensured compliance with Bank's consumer policies and regulations to avoid FDIC and internal auditor findings.
  • Create reports through ADP Custom Reporting, primarily used for implementation of new vendors and benefit audits.
  • Designed and implemented an audit plan model for all projects, increasing overall speed and accuracy.
  • Maintain safety standards and quality production through training, coaching, and auditing of staff.
  • Monitor audit compliance for all departments and responsible for all audit activity in store.
  • Key member of Environmental Health & Safety audit team for Brazilian plant.
  • Maintain files in conjunction with DOT regulations for reporting and audit purposes.
  • Conduct weekly audit of therapy hours submitted by employees and contractors.
  • Experienced with both auditor and investigator roles for cash movement accounts.
  • Reviewed paperwork daily to ensue audit compliance.
  • Perform Operational audits, examine P&L Statements, peer benchmarking, and performance service metrics.
  • Help manage to a satisfactory rating on audits * Recommend and monitor budget and strategic plan.
  • Oversee and audit enrollment for new and existing students.

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1,839 Audit Jobs

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16. Osha
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average Demand
Here's how Osha is used in Operations Manager jobs:
  • Served as Safety Committee Chairman and ensured compliance with OSHA and executed plant-wide training for key safety measures.
  • Direct all tower crew and technician activities, assuring proper installation procedures and OSHA guidelines are adhered to.
  • Update and oversee all daily, weekly, and monthly safety functions required by the company and OSHA.
  • Insure the staff and facility met OSHA standards by monitoring staff for safety and OSHA compliance.
  • Plant earned the VPP Star classification from OSHA for excellence in Safety performance and Environmental sustainability.
  • Enforce all applicable OSHA, FDA regulations in accordance with all State and Federal laws.
  • Managed and re-organized the safety program to ensure compliance with OSHA and military regulations.
  • Performed service technician duties while adhering to OSHA 10 & OSHA 30 certifications.
  • Insured and monitored safety protocols, HIPAA and OSHA compliance.
  • Maintain State, FDA, OSHA and Federal government regulations.
  • Maintain OSHA and FDA compliant facility and operation.
  • Compile with all OSHA regulations and procedure.
  • Follow OSHA and USCG regulations.
  • Enforced all company's, FMCSR, OSHA, IFTA and DOT policies, rules, regulations and laws as required.
  • Train employees DOT / HAZMAT and OSHA requirements.
  • Have operated with only 3 OSHA reportable accidents or lost time while managing these areas over the last 8 years.
  • Ensured and maintained companies compliance with safety regulations of OSHA, MSDS, and DOT.
  • Delivered positive to plan variance results 2013 & 2014 and 3 years OSHA recordable free.
  • Conduct Trained-the-Trainer Store programs in; Safety, OSHA standards and Haz/Mat procedures.
  • Have also decreased OSHA recordable injuries by 30% since hired.

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10 Osha Jobs

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17. Oversight
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average Demand
Here's how Oversight is used in Operations Manager jobs:
  • Provided operational oversight of privately-held organization and assisted in supporting leading physician-directed medical weight loss program in the US.
  • Project Management and general oversight for technology and non-technology projects, for internal departments Financial Aid and Document Imaging.
  • Provided oversight of all security operations and safety programs for the hospital.
  • Perform employee evaluations and provide disciplinary action and oversight when indicated.
  • Provided category management oversight and aligned with corporate business strategy.
  • Created oversight framework and methodology appropriate for the environments.
  • Managed day to day operations at the Richmond Airport with primary oversight of heavy trucking, supporting aircraft and ground operations.
  • Provide training and oversight of a staff of 12, resulting in a seamless transition of theater operations management.
  • Served as the Quality Assurance Lead which required oversight of food handling, inspection, analysis and reporting.
  • Improved accuracy of budget forecasts by implementing a system of multiple points of oversight across several countries.
  • Guarantee facility compliance with all regulatory oversight and head logistics for shipping and deliveries to minimize costs.
  • Provided project oversight of AAA office design and construction of multiple offices within the region.
  • Handled preparation and fiscal oversight of operations budget - totaling $4.8M+ annually.
  • Managed 14 program managers with oversight of 125 within many large customers.
  • Maintained oversight of all WVU activity related to critical life safety systems.
  • General oversight of entire staff averaging 100+ employees.
  • Provided oversight of crop inspections.
  • Managed the operation, control, oversight, and project planning of single-family house rentals, multi-unit/apartments, and condominium properties.
  • Provided oversight of three offices, including assisting with office and market budget, strategic planning and development.
  • Led Radiology service delivery with oversight of staff of 90 full time employees and 165,000 procedures annually.

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127 Oversight Jobs

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18. Company Policies
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Here's how Company Policies is used in Operations Manager jobs:
  • Supported growth in sales and service by ensuring maximum productivity, profitability and compliance with company policies and procedures.
  • Conducted quarterly audits to ensure activities were performed in accordance with company policies and compliance regulations.
  • Completed weekly associate schedules in accordance to company policies and procedures.
  • Managed time/payroll/attendance, grievance, personnel satisfaction and enforced company policies.
  • Direct and coordinate plant operations within company policies and procedures.
  • Implemented company policies and ensured compliance.
  • Encouraged culture of safety by focusing on company policies, ensuring compliance through careful monitoring and review of relevant metrics.
  • Enforced company policies and created procedures for efficient management of materials fleet maintenance, and safety in the workplace.
  • Provide linkage to and coordinate with other service providers on behalf of the individuals with company policies and procedures.
  • Trained all new employees on company policies, procedures, work flow, and recruiting software.
  • Interviewed, trained, and monitored employees in accordance with company policies and goals.
  • Monitor compliance with company policies/procedures, OSHA, state/federal, and all governing agencies.
  • Ensured that all staff strictly adhered to company policies and provided outstanding customer service.
  • Enforced company policies and procedures by managing employees and processes utilizing PICARS.
  • Assure compliance to company policies, follow GMP and ISO 9001 guidelines.
  • Ensured safety and quality controls and compliance to company policies.
  • Create and review blue prints and implement company policies.
  • Established company policies where no formal policies had existed.
  • Keep current with all company policies and procedures.
  • Trained, coached and mentored staff to ensure company mission statement along with company policies and procedures.

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1,373 Company Policies Jobs

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19. Staff Members
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Here's how Staff Members is used in Operations Manager jobs:
  • Handled recruitment, staffing/hiring and termination of staff members and administering disciplinary measures.
  • Worked collaboratively with clinical leaders and staff members to enhance inpatients experience.
  • Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
  • Supervised and Provided instruction/guidance to all club staff members (30 employees) on events taking place during the shift.
  • Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
  • Direct staff members to clean all areas of the hospital and to take care of various service calls.
  • Supervised all store managers and staff members, responsible for hiring and evaluation of employees.
  • Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
  • Confer with board members, organization officials, and staff members as necessary.
  • Coordinated a team of 6 supervisors and 75 staff members.
  • Assisted professional staff members during public sessions and hockey games.
  • Supervised 9 staff members, responsible for 2 branches.
  • Trained 5 staff members on software and hardware usage.
  • Train, mentor and develop staff members.
  • Conduct performance appraisal for staff members.
  • Organized travel arrangements for staff members.
  • Managed over 16 staff members.
  • Promoted to Operations Manager in January 2009 and directed daily activities of 75 plus field and support staff members.
  • Hired, trained and developed entire operational team and various staff members within the organization (i.e.
  • Train staff members Supervised that all company and brand standards are being met and completed.

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131 Staff Members Jobs

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20. Office Supplies
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Here's how Office Supplies is used in Operations Manager jobs:
  • Ordered all necessary office supplies/equipment.
  • Performed employee reviews, chaired and directed staff meetings, managed office supplies, controlled facility costs and facilitated medicine distribution.
  • Managed operating budgets for payroll, maintenance, office supplies, as well as food and beverage budgets for retail.
  • Improved fiscal solvency by implementing just in time ordering of medical and office supplies and instituting a shared asset program.
  • Maintain accounting systems for inventory control on furniture, fixtures, office supplies, resident supplies and purchased commodities.
  • Promote efficient store activity through organization of over 400 Bicycles, 5000 accessories and various office supplies.
  • Handle all supply requirements from food to office supplies and other items for the company.
  • Implemented all policies and structured all company procedures and ordering all office supplies.
  • Maintain stocked kitchens, vending machines, and office supplies in office.
  • Liaised with vendors to order and maintain inventory of office supplies.
  • Ordered, stocked, and filed invoices for office supplies.
  • Monitored the purchasing of office supplies and kept inventory.
  • Managed office and maintained all office supplies and equipment.
  • Managed office supplies, vendors, organization and upkeep.
  • Ordered and purchased all equipment and office supplies.
  • Manage inventory and procurement of office supplies.
  • Order office supplies as needed.
  • Manage and purchase office supplies.
  • Maintain inventory, office supplies, hardware and software Be accountable for all operations that occur on a day-to-day basis.
  • Order uniforms and office supplies and keep an up to date inventory of all pre-owned uniform items.

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7 Office Supplies Jobs

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21. Day-To-Day Operations
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Here's how Day-To-Day Operations is used in Operations Manager jobs:
  • Performed coordination between construction companies and facility in matters that affected the day-to-day operations of the existing facility.
  • Supervised the day-to-day operations within campus facility and work order completion while ensuring safety and compliance.
  • Developed standard desktop procedures for day-to-day operations.
  • Develop new guidelines for day-to-day operations.
  • Supervised and trained 15 employees in the day-to-day operations in a retail environment consistently meeting daily sales plans and department goals.
  • Managed day-to-day operations of line service technicians engaged in providing services to transient, based, and any new potential customers.
  • Managed all aspects of day-to-day operations, while supervising a team of 12 to 15 qualified and skilled technicians.
  • Served in role of supervisor and manager of day-to-day operations for this 99-bed non-profit acute care hospital.
  • Coordinated the day-to-day operations, updates and training of new hires and ensured fleet availability and readiness.
  • Managed the day-to-day operations of the tennis and swim club located at the country club.
  • Manage the day-to-day operations of two different business divisions located in three facilities.
  • Managed day-to-day operations analyzed budgets for payroll, supplies, maintenance and events.
  • Handled accounting and finance for day-to-day operations using QuickBooks and Microsoft Excel.
  • Manage day-to-day operations for our RoadForce product line's warranty program.
  • Managed P&L, day-to-day operations, and payroll.
  • Manage day-to-day operations, managing the organization's HR.
  • Conducted day-to-day operations for a 24-hour, quick-service restaurant.
  • Managed day-to-day operations of the branch.
  • Manage the day-to-day operations in the Network Operation Center for the largest Ecommerce Company in the Midwest.
  • Handled all day-to-day operations including staff scheduling, housekeeping, and lost prevention.

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22. Project Management
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Here's how Project Management is used in Operations Manager jobs:
  • Increased productivity of installation teams by utilizing effective project management and employee management techniques.
  • Streamline procedures to increase job efficiency with continuously updating various project management tools.
  • Served as Principal-in-Charge for major projects and actively participated in project management.
  • Supervised employee tasks; coordinated activities for project management optimization.
  • Defined existing business and project management culture and processes.
  • Led project management assignments including SWOT analysis projects.
  • Project Management: Directed the logistical movements of the Company's personnel and equipment from Colorado to California and Afghanistan.
  • Aligned Project Management and Production teams into a cohesive unit by involving all members in meetings and decision making.
  • Commended by BellSouth project management for thorough preparation and professionalism for audit on complex $150 million project.
  • Played key role on project management team for selection of new PCC Lightning Pick PTL Technology.
  • Provided Project Management to both precision and non-precision projects from start to finish.
  • Participated in several project management, and team building courses for education.
  • Offered project management and design guidance to engineering staff.
  • Drive process solutions and have strong project management skills.
  • PROJECT MANAGEMENT Managed and directed all Project Managers.
  • Assumed and implemented project management duties as needed.
  • Collaborated on the capability roadmap for Synapse's Program/Project Management team.
  • Manage and build the Expereo USA Operations (Project Management/Provisioning/Sales Support/Provider Desk/NOC/Customer Support) group as revenue and workload grows.
  • Project Management of executing FIVE9, Salesforce, Work Force Management, CRM and process improvement leading to lean automation.
  • Project Management: Managed cross-functional global project to exceed year-end shipping target of $22M by 4%.

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2,010 Project Management Jobs

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23. Direct Reports
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Here's how Direct Reports is used in Operations Manager jobs:
  • Managed a residential rehabilitation realty investment business with 3 direct reports.
  • Manage all aspects of $30M retail electronics store with over $3M in inventory and 30 direct reports.
  • Provide leadership and direction to a staff of 4 direct reports and vendor relations, purchasing and security.
  • Managed 8 direct reports and 80+ indirect reports for a plant of $25MM annual sales.
  • Managed approximately 30 direct reports including 4 supervisors, 2 trainers and a project analyst.
  • Recruit, select, train, and provide leadership and performance feedback for direct reports.
  • Managed up to12 direct reports along with160+ inbound, outbound and customer care representatives.
  • Managed a staff of 30 full and part-time associates with two direct reports.
  • Coach and develop non-exempt direct reports on quarterly goals and development plans.
  • Hired, trained and managed all administrative employees with 10+ direct reports.
  • Lead eight direct reports, directing technical operations and problem resolution.
  • Supervised 18 field service direct reports and 2 Service Supervisors.
  • Lead a team of 5 managers and 85 indirect reports.
  • Conduct regular staff and coaching meetings with direct reports.
  • Managed the warranty service with 9 direct reports.
  • Developed three direct reports leading them to promotions.
  • Assigned business projects to direct reports.
  • Direct reports included 6 supervisors.
  • Managed the daily operations of the Environmental Services department with a staff of 34 direct reports.
  • Managed the daily operations, with up to 34 direct reports.

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959 Direct Reports Jobs

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24. Inventory Management
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Here's how Inventory Management is used in Operations Manager jobs:
  • Provide reports on profitability, inventory management and service statistics to company president and vice president.
  • Increased operating earnings through inventory management, cost reductions, lean manufacturing programs.
  • Maintained excellent warehouse operations, ordering practices and inventory management.
  • Supervised the reorganization of the regional medical inventory management program.
  • Maintained proper inventory management for shipping and receiving.
  • Prepare weekly payroll and monthly inventory management.
  • Analyzed and improved inventory management system.
  • Inventory Management and physical inventory.
  • Managed equipment through multiple departments from procurement, inventory management, processing and shipping, ensuring the return of all equipment.
  • Used the inventory management system native to the e-commerce platform to help maintain proper merchandise levels and reconciled as needed.
  • Coordinated fulfillment, P&L, quality, inventory management, planning, scheduling, and space management
  • Manage Operations which include Inventory Management, Receiving, Replenishment, Picking, Shipping & Customer Service.
  • Revised inventory management through comprehensive review of cycle counts - Revised stock levels and reorder points.
  • Improved cost of goods and labor costs through improved efficiency, product and inventory management.
  • Handle the full range of inventory management and tracking utilizing PKMS system.
  • Enforce all inventory management tasks to minimize company losses.
  • Inventory management, re-ordering, and purchasing.
  • Utilize EFI Printstream system for efficient inventory management.
  • Supervised projects from initiation to completion including inventory management, submittals and customer satisfaction.
  • Streamlined equipment inventory management by creating rental tracking reporting utilizing pivot tables and v-lookups that integrated databases generating operational efficiencies.

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741 Inventory Management Jobs

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25. Cost Savings
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Here's how Cost Savings is used in Operations Manager jobs:
  • Implemented a flexible manufacturing system to allow for mass-production cost savings on short-run components.
  • Identified opportunities for cost savings through contracts, administrative procedures and superior negotiation skills.
  • Reestablished relationships with past customers and implemented new methods to improve cost savings and efficiency which has improved bottom line profits.
  • Monitored driver purchasing and route efficiency; eliminated two routes, for a cost savings of $75,000 per year.
  • Monitored operational performance through KPI's: monthly sales, productivity, surveys, cost savings, and profitability targets.
  • Improved quality to zero defects, on-time delivery from 30% to 95% and achieved 33% cost savings.
  • Slashed overtime from 20% to 7%, which generated an additional $440,000 in annual cost savings.
  • Increased production by 15% over previous year at a cost savings of more than $250k per year.
  • Initiated and led a sourcing project with tier 2 suppliers that resulted in 10%+ cost savings.
  • Revamped all purchasing, shipping and receiving to increase cost savings, and reduce waste.
  • Assisted in implementing key strategies with a cost savings of over $400,000.00 within division.
  • Led additional $1 million/year cost savings initiative for rolling of light gauge foil.
  • Provided visibility on cost savings analysis to customers on both soft and hard savings.
  • Consolidated independent contractors resulting in a transportation cost savings of 26%.
  • Realized average cost savings of 15% from previous contracts through negotiations.
  • Negotiated UPS contract with 30% cost savings to the client.
  • Achieved year-on-year material cost savings of 5%.
  • Achieved $1.2M in cost savings.
  • Realized both operational and systemic improvements to create efficiencies and cost savings as the Director of the Business Process Redevelopment Initiative.
  • Resulted in reducing potential risk of pyrophoric fire and cost savings of $3 million.

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26 Cost Savings Jobs

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26. Sales Floor
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Here's how Sales Floor is used in Operations Manager jobs:
  • Monitor receiving department to ensure timely movement of goods to customer/sales floor.
  • Maintained sales floor by staging merchandise shelves, organizing clothing racks and arranging floor plan to make shopping easier for guests.
  • Assist in other duties in the store such as running the sales floor and performing manager on duty functions when needed.
  • Conducted weekly and monthly audits in the cash office, human resource files, sales floor and receiving room.
  • Processed daily shipments, examined merchandise to ensure product integrity, verified pricing and placement on the sales floor.
  • Assist in the execution of administration tasks to enable the management team to dedicate time to the sales floor.
  • Enhanced the customer product presentation process by merchandising the sales floor and managed seasonal changes and promotions.
  • Perform sales floor work such as greeting and assisting customers, stocking shelves and taking inventory.
  • Train sales floor staff, cashiers, drivers and warehouse workers for A Fertile World stores.
  • Direct activities on the sales floor to optimize customer service and operational standards.
  • Maintain an organized stock room and sales floor for efficiency in selling.
  • Delegated daily duties as needed to be accomplished on the sales floor.
  • Ensured all areas of sales floor and back room met brand standards.
  • Assisted with hands -on relocating and reformatting of sales floor.
  • Managed one of the highest volume sales floors in district.
  • Maintained efficient replenishment and signing of all sales floor displays.
  • Monitored and corrected price discrepancies on the sales floor.
  • Reorganized the sales floor to meet company demands.
  • Provided assistance on sales floor with customers.
  • Work Sales floor to straighten items on shelves.Load shelves when needed.

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2,616 Sales Floor Jobs

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27. Key Performance Indicators
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Here's how Key Performance Indicators is used in Operations Manager jobs:
  • Mentor and develop direct-report supervisors on coaching techniques to improve employee performance to meet key performance indicators.
  • Established division reporting for analysis of appropriate metrics, data and Key Performance Indicators.
  • Developed and implemented key performance indicators to track and monitor staff performance.
  • Communicated the status of all key performance indicators to program stakeholders.
  • Developed, monitored, and communicated key performance indicators.
  • Monitor and measure all Key Performance Indicators (KPI's) in Logistics; Safety, Quality, Productivity and Delivery.
  • Organized and coordinated Service Insights meetings with business partners providing status on Key Performance Indicators (KPI) and business trends.
  • Report on site Key Performance Indicators (KPI's) to ensure the team is performing within our customer's expectations.
  • Serve as point of contact for customer service providing customer satisfaction while managing all key performance indicators for the business.
  • Monitored, analyzed, and provided feedback on fleet key performance indicators to meet or exceed service performance measurements.
  • Slashed overhead costs by negotiating with vendors and transportation companies and utilizing key performance indicators (KPI) reporting.
  • Manage daily operations to achieve key performance indicators (KPI) as measured by quality, cost and timeliness.
  • Work with Analysts and Program Managers to achieve Key Performance Indicators (KPI s).
  • Developed and monitored key performance indicators and levels for the cash management group.
  • Drive key performance indicators, develop good training practices and implement process improvement.
  • Tracked Key Performance Indicators for Health & Safety Instructors and Service Team members.
  • Drive profit by allocating resources to ensure maximum impact on key performance indicators.
  • Raised call center's key performance indicators to company's best ever.
  • Manage to key performance indicators and compliance guidelines.
  • Improved company Key Performance Indicators (KPIs) by streamlining operations and reduced overtime by 10%.

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118 Key Performance Indicators Jobs

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28. Revenue Growth
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Here's how Revenue Growth is used in Operations Manager jobs:
  • Led implementation of field technician sales programs that generated approximately 500 previously unrealized revenue growth opportunities per month.
  • Direct and indirect responsibility for management performance appraisals, salary administration, and revenue growth.
  • Developed a team oriented approach to provide superior customer service that enhanced revenue growth to meet and exceed financial goals.
  • Serve as a liaison to 1 owner doctor and two associate dentists to streamline dental operations and facilitate revenue growth.
  • Achieved the financial performance and revenue growth strategy for practice by leveraging best practices for patient acquisition and retention.
  • Managed daily operation of regional franchise with annual revenue growth of almost 200% from 2011 to 2012..
  • Support sales and channel partners to optimize revenue growth and increase channel partner revenue and value chain model.
  • Achieved dramatic 23.5% year-over-year revenue growth and set a 15-year record for annual sales.
  • Directed activities related to operations, compliance, planning, customer service and revenue growth.
  • Key contributor during revenue growth of 40% and 35% in previous two years.
  • Work in collaboration with sales and marketing to develop and implement revenue growth strategies.
  • Engage prospective clients, recommend product offerings, and generate sizable revenue growth.
  • Examine P& L statements and ensure revenue growth to beat LY numbers.
  • Oversee and maintain revenue growth of the LTL and Expedite Services division.
  • Developed sales techniques for each customer services representative to drive revenue growth.
  • Secured opportunities to enable 50% revenue growth in 2012.
  • Improved revenue growth from 600,000 to 1.1 million annually.
  • Implemented strategies that led to significant revenue growth ($40M >> $65M).
  • Achieved 50% revenue growth.
  • Devised/delivered revenue growth programs (e.g.

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45 Revenue Growth Jobs

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29. Business Development
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Here's how Business Development is used in Operations Manager jobs:
  • Directed all operational and business development activities, including staff development, project management, and MIS reporting.
  • Coordinate with directors and executive-level management regarding ongoing strategic processes, procedures, and business development issues.
  • Drive all marketing strategy for company to ensure ongoing business development and sustained success.
  • Engaged actively in business development and increased client retention by providing superior customer service.
  • Identified staffing requirements based on trends and business developments and properly allocating resources.
  • Identified new business opportunities for ownership, and executed business development objectives.
  • Prospected, led and managed operations and business development for fast-paced company.
  • Led new business development activities and proposal generation.
  • Handled all aspects of the operation for the Dallas facility with a strong emphasis on sales and business development.
  • Directed business development activities, including preparation of client proposals and review of all project budgets and costs.
  • Created key performance metrics for monitoring the business development function and the system for maintaining and reporting results.
  • Coordinate and lead home parties to promote and sell merchandise and initiate new sales or business development strategies.
  • Managed independent contract employees in the United States and China to aid in companies business development.
  • Manage to work closely with the Executives of any Airlines and developed feasible business development strategies.
  • Manage Finance, facilities, IT, manufacturing, quality systems and business development.
  • Supervised the business development pipeline to insure we exceeded revenue and profit targets.
  • Manage the Sales Consultants and Event Specialist staff within the Business Development unit.
  • Spearheaded all business development initiatives, resulting in strong sales growth.
  • Evaluated corporate metrics, budgets, financials and business development trends to monitor progress and potential improvement opportunities.
  • Work well with business development department for marketing of onboard services and passenger operations.

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913 Business Development Jobs

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30. Data Entry
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low Demand
Here's how Data Entry is used in Operations Manager jobs:
  • Position required good computer/data entry skills in ServiceCEO Management software and documenting attendance, billing, payroll, and inventory.
  • Supervised data entry of all materials - Confirmed customer ownership and accuracy of data.
  • Performed data entry and distribution.
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the Operations Manager.
  • Managed staff of 23 in customer service, systems integration, data entry, warehousing, operations, and operations training.
  • Perform accurate and reliable data entry of products, inventory, and invoicing to ensure organization of company products and information.
  • Managed a staff of up to 25 employees including data entry, quality control, regulatory compliance and statistical reporting.
  • Managed handling and receipt, sampling, data entry, dispensing, distribution and destruction of materials.
  • Oversee all daily operations of Data entry, Verification, Customer service and Shipping departments.
  • Performed data entry for military freight, checked, and approved all carriers through corporate.
  • Monitor the flow of paperwork from receiving to inventory control for timely data entry.
  • Supervised data entry team by establishing schedules, objectives, goals, and deadlines.
  • Head of Inventory Team, processing invoices and PO's and data entry.
  • Worked cashier, check-in at front desk, filing and data entry.
  • Handled all data entry for new/existing employees, vendors, customers.
  • Web design / data entry.
  • Helped develop electronic data entry procedures that streamlined operations and improved workflow.
  • Trained and Supervised employees(Loan Acct Managers(LAM), LAM Assistants, Funders and Data Entry).
  • Handle Marketing Sector Manage day to day activity Keep inventory current Data Entry of all In-bounds and Out-bounds
  • Manage,data entry,production,organization,Customer services,stocking,inventory,cleaning,

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64 Data Entry Jobs

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31. Quickbooks
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low Demand
Here's how Quickbooks is used in Operations Manager jobs:
  • Process bi-weekly payroll using QuickBooks and reviewed for accuracy.
  • Handled various bookkeeping services that included A/P, A/R, payroll, G/L, and bank reconciliations using QuickBooks Pro 2002.
  • Coordinated, managed and monitored the workings of various departments including Accounts Receivable and Accounts Payable via QuickBooks.
  • Assisted CFO in creation of new QuickBooks company file to processes and better financial insight.
  • Completed transfer of inventory information from QuickBooks and coded all inventory in Great Plains.
  • Manage the company credit card charges and statements and enter transactions in QuickBooks.
  • Used QuickBooks, Excel with the ability to think and work independently.
  • Managed company finances in QuickBooks, including Accounts Receivable and Accounts Payable.
  • Processed bi-weekly payroll for field technicians and office employees utilizing QuickBooks software.
  • Managed received AP invoices, rents, and transactions into QuickBooks.
  • Utilized Quicken, QuickBooks, Microsoft Suite, and Internet.
  • Utilized QuickBooks for accounting, business payments.
  • Created QuickBooks files for three different entities.
  • Create accurate and timely QuickBooks entries.
  • Managed all administrative functions supporting QuickBooks custom reports provider.
  • Handled managing and training of loan processors * Performed all accounting functions and bill paying through QuickBooks.
  • Invoice and track payments of clients using Quickbooks Premier.
  • Pulled technicians parts to cost off in Quickbooks.
  • Assist in sales and marketing Responsible for monthly revenue and distribution reports Generate client invoices in QuickBooks monthly.
  • Manage operations systems: Stitchlabs, NuOrder, Quickbooks, Shopify, TrueCommerce, Mt At Once, GXS, DSCO.

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2 Quickbooks Jobs

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32. Training Programs
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Here's how Training Programs is used in Operations Manager jobs:
  • Evaluated instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Improved productivity and morale by initiating systems for accountability by instituting effective training programs.
  • Develop and execute training programs ensuring technical competence of assigned employees.
  • Developed and implemented numerous training programs for staff and providers.
  • Developed updated employee training programs.
  • Developed cross training programs to allow flexibility among jobs, resulting in lowered headcount and associated costs while improving service.
  • Managed personnel, infrastructure, work environment, training programs and financial data to improve company objectives and goals.
  • Analyze training needs to develop new training programs and modified to improve existing programs.
  • Decreased branch losses by 30% by implementing training programs with the team members.
  • Manage training programs on safety procedures, product handling, and assembly procedures.
  • Implemented cross training programs, warehouse re-slotting, and contingent staff pay reforms.
  • Develop and implement training programs to expand the capacity of all staff.
  • Coordinated extensive employee training programs to recruit new employees as needed.
  • Increased staff efficiency and effective through the implementation of cross-training programs.
  • Perform team building and ongoing training programs.
  • Developed training programs and testing procedures to ensure technical competency increasing the organization operational efficiency by 23%.
  • Established significant training programs for each department resulting in increased guest satisfaction.
  • Developed and provided comprehensive and on-going staff training programs.
  • Recruit staff and manage all club employees Resolve member concerns Conduct training sessions using 24 Hour Fitness training programs.
  • Developed training programs for CAD, Revit, aSa, and MS Project.

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450 Training Programs Jobs

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33. Ensure Compliance
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Here's how Ensure Compliance is used in Operations Manager jobs:
  • Communicate and coordinate the various branch operations required to ensure compliance with federal and local legislation.
  • Monitored day-to-day operations to ensure compliance with established standards of product quality, service and clientele.
  • Negotiated supplier contracts and monitored to ensure compliance of negotiated products and services.
  • Meet with executive staff and pharmaceutical directors to ensure compliance and accountability.
  • Established policies to maintain inventory controls and ensure compliance with safety guidelines.
  • Monitor daily reports and transactions to ensure compliance with established regulations.
  • Applied and administered regulatory requirements and bank procedures to ensure compliance.
  • Monitored operations to ensure compliance with regulatory safety standards.
  • Authored and helped ensure compliance of company procedures/policies.
  • Supervised the COPE and finance staff to ensure compliance with all USPS and DoD directives for accurate processing of all functions.
  • Conduct safety, education and training quality control audits of hospitals and clinics to ensure compliance with federal regulations.
  • Lead, supervise and monitor the performance of support teams to ensure compliance with company policies and processes.
  • Train new employees regarding job duties and performance expectations to ensure compliance with FedEx Ground policies and procedures.
  • Establish high safety standards and skills to ensure compliance with safety, policies, procedures and regulations.
  • Performed internal audits of information to ensure compliance with state and federal laws and company policies.
  • Maintained current knowledge of new and existing administrative and HR regulations to ensure compliance.
  • Executed all corrective actions to ensure compliance to Department of Defense Postal Manual.
  • Maintain coordination with Financial Advisors, management and all areas of operations to ensure compliance requirements met and customer expectations exceeded.
  • Provide on-going training and support to staff, implement policy/guideline standard, ensure compliance to regular to regulatory standards.
  • Processed, reviewed and organized daily paperwork and reports to ensure compliance with annual store audit.

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631 Ensure Compliance Jobs

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34. Business Operations
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low Demand
Here's how Business Operations is used in Operations Manager jobs:
  • Managed and directed business operations for a contract manufacturing, packaging, fulfillment, and distribution company specializing in nutritional supplements.
  • Maintained cash management and transaction while monitoring development and overall performance of business operations.
  • Settled and evolved business operations to increase total effectiveness of company with minimum cost.
  • Managed daily business operations including inbound/outbound shipments, and project scheduling.
  • Managed internal and external business operations of an educational tech company.
  • Maintained business operations on a daily basis.
  • Specialized in troubleshooting for business operations.
  • Managed and directed all business operations.
  • Provided operational and financial advice and support to the Region Industry Executive, Principals, Business Operations Manager, and practitioners.
  • Managed all accounting aspects of business operations (H/R, payroll, accounting, contracts, purchasing and insurance).
  • Managed business operations, overseeing sales manager, marketing director, lab manager, office manager and project leads.
  • Direct comprehensive business operations for high volume pharmacy/convenience stores across rural, suburban, and urban sites.
  • Managed business operations including accounts payable, accounts receivable, production scheduling, quoting, and purchasing
  • Directed the day-to-day business operations including shipping, receiving, repair, and production services.
  • Managed and assigned project tasks to team of five people that facilitated daily business operations.
  • Develop the most efficient plan for business operations and conduct research pertaining to client purchases.
  • Manage all business operations for the NY Islander's training facility.
  • Managed daily business operations and a team of 15 employees.
  • Managed business operations, accounting, and human capital.
  • Managed business operations in China, Hong Kong, Taiwan, Singapore, Malaysia, and Indonesia.

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590 Business Operations Jobs

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35. Inventory Levels
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low Demand
Here's how Inventory Levels is used in Operations Manager jobs:
  • Improved service levels to our external customers by streamlining internal activities to supplier's capabilities while maintaining adequate inventory levels.
  • Analyzed weekly sales, inventory levels, and profitability to accurately forecast purchase projections for future buy trips.
  • Managed production and materials planning team to maintain high service levels/product availability and optimized inventory levels.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Involved with material procurement and vendor management, ensuring availability of optimum inventory levels.
  • Analyzed production and inventory levels to strategically position supply within the distribution network.
  • Monitor Inventory levels and communicate discrepancies to Associate or General Manager.
  • Maintained proper inventory levels while maintaining maximum discount capabilities.
  • Maintained proper inventory levels to assure efficient operations.
  • Implement cycle counting system to ensure accurate capital inventory levels of raw material, work in progress, and finished goods.
  • Utilized the First In, First Out (FIFO) accounting method in order to effectively manage inventory levels.
  • Procured and managed inventory levels for over 200 products on a 5 - acre lot.
  • Maintained inventory levels while serving as a bridge between the purchasing agent and production manager.
  • Maintain all merchandising standards, display presentation, signing standards and monitor inventory levels.
  • Increased sales and reduced cycle time by maintaining and ensuring accurate inventory levels.
  • Manage all inventory levels using monthly, quarterly, & yearly sales analysis.
  • Checked inventory levels and sales to order exactly what was needed.
  • Monitor the inventory levels at the stores on a monthly basis.
  • Maintained low inventory levels and reduced excess orders by 7%.
  • Insure that inventory levels are properly maintained by conducting monthly inventory cycle counts and improved inventory to 99.95% accuracy.

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319 Inventory Levels Jobs

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36. Front Desk
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low Demand
Here's how Front Desk is used in Operations Manager jobs:
  • Enhanced patient satisfaction by implementing a project to restructure front desk operational protocol and PSR functionality.
  • Hire, train, develop and schedule employees for all front desk duties, building maintenance, and childcare staff.
  • Control cash and credit card transactions at the front desk as specified by hotel bank agreement policy.
  • Demonstrated the ability to hire, train and supervise staff in both housekeeping and front desk departments.
  • Oversee front desk operations including reservations, sales, guest check-in and check-out procedures.
  • Supervised and evaluate 12 employees including dental assistants, hygienists and front desk staff.
  • Trained in housekeeping as well as all 3 shifts for the front desk.
  • Hired, trained and supervised all Front Desk, Kids Club and Housekeeping Associates
  • Supervised, hired and trained for front desk, janitorial and maintenance.
  • Hire, train and supervise front desk, babysitting and janitorial staff.
  • Directed the daily activities of the 6-member Front Desk team.
  • Monitored the appearance and performance of the front desk staff.
  • Managed front desk, customer service and shipping departments.
  • Supervised the front desk staff and housekeeping department.
  • Supervised 6-10 front desk staff.
  • Managed 3 offices, 19 employees in total of the front desk team.
  • Front Desk Representatives, Juice Bar Cafe Attendants, Kids Care Supervisors, on boarding of new management, etc).
  • Manage weekly schedules for front desk, kids klub, and club pride employees.
  • Handled all financials for Front Desk activities.
  • Establish sales goals for the front desk team (apparel, accessories, drinks, supplements, and all ancillary income.

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240 Front Desk Jobs

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37. Technical Support
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low Demand
Here's how Technical Support is used in Operations Manager jobs:
  • Improved communication between technical support staff, reduced turnaround time, and increased customer satisfaction.
  • Coordinated, supervised and provided technical support to all plant personnel during production processes.
  • Implemented a centralized customer technical support and bug reporting ticket management system.
  • Delivered outstanding customer and technical support to hosted sites.
  • Provided technical support to all audio/video systems.
  • Provided technical support where necessary.
  • Managed all major functions related to the implementation, maintenance, servicing and technical support of the Bank's electronic products.
  • Managed operations for 150 seat call center setting engaging in billing and technical support for a major wireless communications carrier.
  • Managed the planning, implementation, and completion of new website launch and website technical support integration.
  • Responded to all client requests for technical support by phone, email and the inter-office chat service.
  • Provided technical support, access and permissions, troubleshooting, and customer support for 14K personal.
  • Managed daily operation for the Technical Support, Customer Support and Billing departments.
  • Provide technical support with training, supervision and clinical supervision in the classroom.
  • Provided technical support to meet the needs of the customers.
  • Provide technical support to employees and subcontractors.
  • staff and provided leadership/ technical support to customer service coordinators.
  • Managed a SMC level 2 remote desktop support team providing GM end user technical support and move/add/change work order completion.
  • Manage team of 15 technical support colleagues including: hiring, career development, and performance reviews.
  • Provided technical support and documentation for SQF 2000 Level 2 implementation in March, 2013.
  • Logged all technical support issues to POS helpdesk.

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103 Technical Support Jobs

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38. Annual Budget
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low Demand
Here's how Annual Budget is used in Operations Manager jobs:
  • Maintained financial objectives by preparing an annual budget; scheduled expenditures; analyzed variances; initiated corrective actions.
  • Created and maintained annual budget and finance expenditures to avoid creep and increase profitability.
  • Managed annual budget for warehousing functions across the organization.
  • Prepared annual budgets and profitability statements for corporate approval.
  • Led processes for annual budgeting as well as monthly forecasting and variance analysis for all revenue and expense line items.
  • Managed the bookkeeping department composed of 60 employees and responsible for an annual budget of $11 million.
  • Plan the annual budget and monitor expenses throughout the year to ensure that expenditures are within authorized budget.
  • Contributed to the preparation of the branch annual budget, including forecast of capital expenditures.
  • Performed market research and analysis, annual budget forecasting, and profit and loss analysis.
  • Procure and control all raw materials and MRO items with $1.6M annual budget.
  • Developed annual budget for approval and ensures cost control in all areas of operations.
  • Direct annual budgeting and planning process for the organization's annual budget.
  • Participate in annual budget forecasting and maintain targeted revenue and profit goals.
  • Assist staff with developing annual budgets that support operating plans.
  • Support annual audits for 8 companies and annual budgets.
  • Assisted owner with annual budget projections and resource management.
  • Analyzed sales data for annual budgeting and forecasting.
  • Implement annual marketing plan and prepare annual budget.
  • Forecast, manage and allocate annual budget.
  • Reduced annual budget by 10%.

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69 Annual Budget Jobs

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39. Annual Sales
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low Demand
Here's how Annual Sales is used in Operations Manager jobs:
  • Contributed to raising annual sales revenue by developing and executing direct and digital marketing and sales strategies, including contract negotiation.
  • Direct day-to-day operations of residential dining, retail, and concessions services overseeing an annual sales volume of $5M.
  • Implemented brewery expansion from 70,000 barrels to 250,000 barrel capacity while maintain an annual sales growth of 28%.
  • Iron Mountain is a full service business document storage and records management provider with annual sales over 1 billion.
  • Recognized as the top performer in controllable profit by producing more than $117K over projected annual sales.
  • Expanded outside business and ensured growth of established accounts for FN LongLocks generating 2 million in annual sales.
  • Achieved annual sales goal and maintained departmental budget controls (for product ordering and replenishment).
  • Led a team of 50 employees in high-volume store with $10 million in annual sales.
  • Direct responsibility for the day-to-day operations with annual sales exceeding $35 million in 1994.
  • Led 400 person Operations Groups producing product equaling $500 million in annual sales.
  • Manage a fast paced 100k square foot warehouse generating $75M in annual sales.
  • Worked in multiple high volume locations with annual sales exceeding $15 Million.
  • Helped maintain and grow annual sales of $1.9 million.
  • Managed daily operations with annual sales of $60 million.
  • Managed annual sales volume up to $15 million.
  • Exceeded set annual sales goals.
  • Planned the first annual sales and product training summit for a team of 100 at the national sales meeting.
  • Recognized for beating annual sales plan as well as 2 KPIs by over 10% vs. LY
  • Created reports and reviews of annual sales and calculated a real room cost.
  • Forecasted annual sales for each dealer.

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7 Annual Sales Jobs

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40. Sigma
demand arrow
low Demand
Here's how Sigma is used in Operations Manager jobs:
  • Restructured warehouse and order fulfillment infrastructure and policies to accommodate higher productivity levels instituting Six-Sigma methodology.
  • Implemented various lean manufacturing/Six Sigma programs.
  • Lead and direct teams in continuous improvement activities including 6S and Lean workshops and Six Sigma methodologies (DAMIC).
  • Serve as proactive member of corporate Six Sigma, Lean Manufacturing, Ergonomics, and HS&E Leadership teams.
  • Manage, identify and implement cost reduction / continual improvement projects throughout facility using Six Sigma and Lean principles.
  • Communicate lean warehousing and Six Sigma concepts to the warehouse staff operations to streamline our supply chain.
  • Implemented Lean Six Sigma quality principles and designed standard work and work flow for all warehouse operations.
  • Identified bottlenecks to success through various 6 Sigma tools and problem solved with team.
  • Project leader for implementation of engineer labor standards and lean sigma pull system.
  • Championed Lean and 6 Sigma and achieved 3-5% annual manufacturing productivity.
  • Completed the six-sigma green belt training conducted by BMG India.
  • Practice Lean Six Sigma methodologies.
  • Introduced Six Sigma driven improvements and hired a Certified Black Belt Process Improvement Engineer to continuously drive plant improvements and efficiencies.
  • Increased Plant performance (OEE) 35% using Lean Manufacturing and Six Sigma tools to reduce waste and minimize variation.
  • Executed lean manufacturing and six sigma tools in order to reduce redundancy and improve efficiencies of all floor lines.
  • Use Lean Six Sigma tools to improve processes Coordinate teams to implement continuous Improvement.
  • Manage a $6+ Million Operations with 50+ employees Six Sigma Green Belt Trained
  • Experience using 6 Sigma, Kaizen, 5S and ACT Project Management principals.
  • Improved the Operational processes and metrics by implementing Six Sigma BlackBelt techniques.
  • Implemented Six-Sigma Lean Manufacturing practices (e.g.

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78 Sigma Jobs

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41. Store Operations
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low Demand
Here's how Store Operations is used in Operations Manager jobs:
  • Manage nearly every aspect of store operations by developing logistics methods to influence merchandise sales.
  • Managed overall daily store operations including compliance with regulatory policies and attainment of sales objectives.
  • Directed all store operations efficiently and profitably according to policies and standards.
  • Manage store operations by ensuring exceptional performance and excellent customer services.
  • Managed store operations and administration including scheduling and inventory.
  • Analyzed store operations to create efficiency and productivity.
  • Managed nearly every aspect of store operations.
  • Supervised daily store operations and managed personnel.
  • Maintain store operations, payroll budget, P&L reports, merchandising/visual presentations, associate training and development.
  • Acted as manager on duty, supervising up to 10 employees and store operations at any given time.
  • Mastered all aspects of store operations, including cashiering, stocking, ordering, and assisting customers.
  • Manage day-to-day store operations for retail locations to ensure alignment with corporate and franchise owner goals.
  • Maintain store operations within a tight budget that is reviewed monthly and annually.
  • Managed store operations, negotiated customer sales and submitted price quotes.
  • Maintained employee schedules, supplies, and total store operations.
  • Assisted owner with daily store operations.
  • Managed all facets of store operations.
  • Drive safety and environmental compliance, profitability, shrink mitigation, overall store operations efficiency.
  • Promoted to Store operations manager for the Baltimore and Washington DC area.
  • Provided support to international store operations in Puerto Rico and Mexico, accounting for [ ] in retail sales.

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1,243 Store Operations Jobs

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42. Customer Base
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low Demand
Here's how Customer Base is used in Operations Manager jobs:
  • Created marketing presentations within the community at corporate and community events to increase customer base and business awareness.
  • Generated new business from referrals provided by current customer base.
  • Manage day to day operations, and building a strong customer base through the implementation of a very simplex marketing plan.
  • Implemented marketing strategies which resulted in growth of customer base in our copy center department and tech sales.
  • Supervised the coordination and execution of numerous customers needs to extend the company's customer base.
  • Partnered successfully with customer service manager to produce SOP's and quality guidelines for customer base.
  • Provided quality product and the highest level of customer service to a national customer base.
  • Handled escalated client calls successfully which resulted in increased sales and expanded customer base.
  • Execute daily shipment planning and execution to ensure commitments are upheld to customer base.
  • Increased average monthly sales by increasing customer base through B2B sales of niche customers.
  • Implemented marketing strategies which resulted in 12% growth of customer base.
  • Worked one-on-one with an established diverse customer base as well as vendors.
  • Manage employee performance to ensure customer base goals are achieved.
  • Managed routes and employees, as well as customer base.
  • Make sales calls to customer base, close sales leads.
  • Maintain and grow customer base through exceptional customer service.
  • Increased customer base by 22%.
  • Establish customer base in new market.
  • Expanded the customer base by 50% in 12 months.
  • Design and distribution of Mailchimp promotional campaigns to customer base.

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47 Customer Base Jobs

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43. Company Standards
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low Demand
Here's how Company Standards is used in Operations Manager jobs:
  • Develop company Standards of Operations Manual.
  • Provided a level of customer service to clients in a manner which not only reflected but exceeded company standards and expectations.
  • Conducted quality control inspections, ensuring that all field operations adhered to the company standards for safety, quality and production.
  • Resolved all membership issues, update past due accounts, managed payroll and supplies budget, and upheld company standards.
  • Ensured the integrity of company standards by reviewing and submitting daily incident reports that occurred between guest and client.
  • Handled all employee and customer questions, concerns, compliments, and complaints to comply with company standards.
  • Generate revenue, update past due accounts, manage payroll and supplies budget, and uphold company standards
  • Directed the planning, scheduling and application of operational labor to exceed company standards.
  • Monitor the space layout plan to ensure it continues to meet company standards.
  • Assured overall financial management, planning, systems and controls met company standards.
  • Assist store manager with maintaining & managing payroll to meet company standards.
  • Supervised the hiring and training of employees to maintain company standards.
  • Manage process and procedures to ensure adherence to company standards.
  • Utilize successful recruiting methods to comply with company standards.
  • Maintain company standards and goals.
  • Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
  • Hire, train, and evaluate employees to ensure they are meeting company standards and defined operational measures.
  • Created and supplied daily operational forms, signage and brochures; often raising and setting company standards.
  • Supervised customer service representives to ensure that workflow met high company standards.
  • Full time Ensuring that guest services meet company standards while maintaining customer satisfaction.

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1,161 Company Standards Jobs

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44. Special Events
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low Demand
Here's how Special Events is used in Operations Manager jobs:
  • General oversight of merchandise processing and season ticket holder special events.
  • Identify upcoming capacity needs/impact due to special events.
  • Coordinated and developed special events.
  • Supervised 15-20 employees daily during special events as well as outside services and cart attendants on the golf course.
  • Manage special events, field trips, cafeteria, transportation, maintenance, playgrounds and facility needs.
  • Facilitated Steering Committee meetings to achieve SOURCE s marketing, development, and special events initiatives.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Scheduled and coordinated space use of all facilities, special events and outside rentals.
  • Executed special events ranging from 20 guest to 500 guest including high profile clientele
  • Trained new employees on operational procedures, special events & promotions.
  • Plan & coordinate special events for sales and marketing team.
  • Establish building security plans and schedules for special events.
  • Performed ad's for promotional advertising for special events.
  • Write proposals for special events sales.
  • Coordinated all special events and store promotions Developed sales leads for outside sales representatives
  • Manage payroll system and scheduling for 74 Greenville Drive games and 100 special events Supervisor for 150 Game Day employees.
  • Prepare and conduct team meetings, trainings and other special events to communicate clear goals to the team.
  • Oversee every aspect of special events as well as day-to-day operations of club.
  • Managed wedding parties and special events * Organized bridal shows and special events
  • Implemented all store special events and promotions; designed flyers, initiated vendor sponsorship contacts, and created fundraising promotions.

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112 Special Events Jobs

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45. Bank Deposits
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low Demand
Here's how Bank Deposits is used in Operations Manager jobs:
  • Processed bank deposits, domestic or international wire transfer GL reconciliations.
  • Process daily bank deposits and reconciliations.
  • Prepare bank deposits and reconciliation.
  • Prepared and made daily bank deposits, daily reconciliation of retail and gas transactions, ordering and inventory control.
  • Traced inventory, ordered merchandise, controlled sales, reconciled cash and receipts, and made bank deposits.
  • Prepare daily bank deposits and ensure all cash receipts are deposited daily into the facility s bank account.
  • Performed office finance functions- bank deposits, payroll, pay invoices and bills, purchasing and maintaining receipts.
  • Manage operational budget and oversee daily bank deposits, monitor office audits and cashier reports.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Audited daily bank deposits and company payroll to meet company deadlines.
  • Ensured daily cash receipts were accurate and handled all bank deposits.
  • Make daily bank deposits and set routes for drivers with deliveries.
  • Balanced cash and made bank deposits on a daily basis.
  • Counted cash drawers and made bank deposits.
  • Readied bank deposits for Executive Director.
  • Count money and make bank deposits.
  • Prepare and process bank deposits.
  • prepare and made all bank deposits; resolved all customer disputes/complaints; and any other duties as necessary.
  • Prepared bank deposits and reconciled checking accounts, prepared all daily, monthly, quarterly and yearly financials.
  • Process bank deposits and transfers and document and track payroll, per diem, employee expenses and timesheets.

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311 Bank Deposits Jobs

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46. Quality Standards
demand arrow
low Demand
Here's how Quality Standards is used in Operations Manager jobs:
  • Established new quality standards to improve efficiency and reduce overtime to exceed corporate standards.
  • Developed and maintained product and quality standards in a growth oriented environment.
  • Conducted site inspections and property management for maintaining quality standards.
  • Ensured the implementation of efficient logistics while retaining quality standards.
  • Maintained and improve process efficiency and quality standards adherence
  • Review all customer requirements to insure customer satisfaction, inspect all finished parts and assemblies for quality standards.
  • Traveled to over 35 locations to review and ensure high quality standards were enforced at the Client site.
  • Verify that all supervisors and technicians adhere to the documented process and quality standards for all jobs.
  • Supervised a staff of 6 employees and ensured high quality standards and support for all guests.
  • Executed programs to meet or exceed clients expectations as well as adhered to our quality standards.
  • Raised quality standards by implementing training programs, internal audits, and performance tracking system.
  • Lead project quality control by setting direction of quality standards, creating project quality control plan
  • Observe and evaluate workers and work procedures in order to ensure quality standards and service.
  • Ensured that service levels, production, quality standards and financial goals were met.
  • Saw that work was completed within the scheduled time while meeting quality standards.
  • Facilitate corporate fiscal goals and quality standards and 340B program medications.
  • Ensured high product quality standards and minimize rejected loads.
  • Maintained production goals and quality standards.
  • Establish and monitor performance, delivery, quality standards to ensure client satisfaction and company compliance.
  • Facilitate Flow Analysis / Value Stream Mapping workshops Production Scheduling Establish Production and Quality Standards.

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156 Quality Standards Jobs

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47. Special Projects
demand arrow
low Demand
Here's how Special Projects is used in Operations Manager jobs:
  • Organized and managed special projects and events while coordinating logistics and monitoring results.
  • Participated in special projects including several consumer loan systems conversions.
  • Maintained database; supervised money processing and special projects.
  • Delivered various corporate-level special projects while managing day-to-day operation.
  • Coordinated special projects and managed schedules.
  • Supported special projects as needed: calendar and time management, travel planning, event planning, medical research.
  • Worked directly under the CEO of the company for special projects with a dotting line to the COO.
  • Coached operations staff, developing professional skills through work assignments, special projects and performance feedback.
  • Assisted Chairman with special projects throughout this interim role, while maintaining Coding Supervisor responsibilities.
  • Worked closely with bank President on various special projects including yearly budgeting and marketing.
  • Manage special projects as assigned by the Chief Operating Officer of the company.
  • Prepared weekly payroll and month end reports and completed special projects as required.
  • Managed vendor relationships, risk management, special projects, and review efforts.
  • Assist and work directly with the Regional Managers on special projects.
  • Perform special projects, assignments and other related duties as required.
  • Coordinate special projects as directed by the Property Manager.
  • Managed material take-offs and deliverables for special projects.
  • Research, recommend, and implement special projects such as conversion to Salesforce.com; Customer Relationship Management (CRM) software.
  • Managed operations and special projects for the cement / slurry division.
  • Worked on special projects and performance programs to help meet operational goals .

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112 Special Projects Jobs

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48. Sales Staff
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low Demand
Here's how Sales Staff is used in Operations Manager jobs:
  • Managed outside sales staff of independent sales representatives.
  • Plan sales meetings introducing new items and ideas to increase sales, and to set up goals for the sales staff.
  • Managed sales staff involving all telephone sales, received merchandise, and orchestrated all pertinent documentation, and business operations.
  • Solicit new business opportunities from non-customers and assist ACT sales staff to maintain excellent relations with all existing customers.
  • Trained sales staff by having training classes once a week along with uplifting mandatory staff meetings.
  • Identified new secondary market investors for additional loan products, working with the sales staff.
  • Conducted job fair hiring and training entire junior management and hourly sales staff of 55.
  • Hired sales staff, developed compensation programs for all Northern and Pacific Northwest employees.
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Provided technical writing assistance to sales staff for customer quotes and correspondence.
  • Communicate daily with sales staff to ensure that customer requirements are met.
  • Teamed with sales staff on marketing to target and reach mortgage brokers.
  • Assist the sales staff, weekly motivational meetings and goal setting.
  • Hired and trained all sales staff for new store locations.
  • Support sales staff with all orders from inception to delivery.
  • Create and produce marketing materials for CEO and Sales staff.
  • Coached and supervised a sales staff of 45+.
  • Accompany sales staff on calls.
  • Increased the sales staff from 5 to 20 plus, increased revenue by 500% Expanded the processing department.
  • Collaborate with the sales staff with any sales opportunities involving vendors doing business with the Greenville Drive.

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90 Sales Staff Jobs

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49. Warehouse Operations
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low Demand
Here's how Warehouse Operations is used in Operations Manager jobs:
  • Direct entire warehouse operations including but not limited to order processing, inventory control, product accuracy and successful order fulfillment.
  • Promoted to direct and oversaw 150,000-square-foot order fulfillment and shipping and receiving for fast-paced, warehouse operations.
  • Establish customer service standards for Pharmacy/Property Warehouse operations and communicate these standards to all Business Unit Heads.
  • Composed and created general warehouse operations policies and procedures for a distinct understanding of employee guidelines.
  • Implemented audit points throughout the warehouse operations to monitor daily production levels.
  • Managed and supervised central warehouse operations, including traffic management and distribution.
  • Develop and implement Warehouse Operations System Policies and Procedure.
  • Implemented and monitored warehouse operations.
  • Maintain and improved warehouse operations to maximize the utilization of space and productivity over 100%.
  • Oversee the pharmacy/property warehouse operations to meet the prescribed productivity and service goals for clients.
  • Managed the daily warehouse operations for the primary importer and distributor of natural stone in.
  • Achieved success managing warehouse operations on a first in - first out inventory basis.
  • Managed warehouse operations overseeing staff, equipment maintenance, shipping, receiving functions.
  • Managed the day to day warehouse operations for a busy production company.
  • Managed all District level Supply Chain & Warehouse Operations.
  • Ensured that the warehouse operations ran smoothly.
  • Monitor warehouse operations; ensure equipment shipping/receiving is completed according to order specifications.
  • Contract Position amazon.com - Warehouse Operations/Fulfillment Supervised and scheduled activities of 475 employees, 6 supervisors and 4 crew managers.
  • Complete custom millwork to repair and build cabinets and units specific to retail showroom and warehouse operations.
  • Implement policy and procedures In regards to material received, warehouse operations, and production of finished laminate countertop product.

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434 Warehouse Operations Jobs

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50. POS
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low Demand
Here's how POS is used in Operations Manager jobs:
  • Controlled a Composite Health Care System database that regulated narcotic medication inventory to safeguard $300K against misuse and pilferage.
  • Created, tested and implemented business resumption and disaster recovery plans for critical level deposit functions meeting OTS guidelines.
  • Facilitate deposit of excess capital.
  • Build positive relationships with all customers and set the example of the team to follow the same guidelines regarding customer service.
  • Assure that the organization and its mission, programs, and services are consistently presented in a strong, positive image.
  • Provide exceptional client service through processing account deposits, answering inquiries, and providing resolution to problems and concerns.
  • Assure compliance with customer's requirements including post supervision, guards' placement and training and required equipment.
  • Followed up on sales leads, drafted proposals, coordinated & represented company at legal trade shows.
  • Review and contact customers on monthly Microsoft Access list via postcards, e-mail, and telephone.
  • Researched, proposed, and purchased all products and services to support a regional office.
  • Handled cash and deposits using the proper accounting procedures and documentation.
  • Analyze these reports for process improvement possibilities to increase profit.
  • Relocated 15 key service positions to lower site operational cost.
  • Created a positive culture where work can get done.
  • Cash handling and POS controls.
  • Position required extensive travel with higher-ranked officials to decrypt and encrypt classified messages and materials.
  • Foster positive owner relationships if applicable and assist in providing ongoing information and status reports.
  • Ensured vehicles were inspection ready and received highest possible certification from the banks for resale quality and value for dealerships.
  • Perform all Accounting functions including completing daily deposits, Accounts Payable, and Accounts Recievable.
  • Coordinate customer facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up.

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1,942 POS Jobs

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Operations Manager Jobs

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20 Most Common Skills For An Operations Manager

Customer Service

17.1%

Procedures

12.8%

Payroll

9.2%

ISO

7.6%

Financial Statements

7.3%

Facility

6.6%

Process Improvement

6.3%

Daily Operations

5.4%

Logistics

3.9%

Inventory Control

3.1%

Loss Prevention

3.0%

Performance Reviews

2.4%

Human Resources

2.2%

Corrective Action

2.1%

Audit

2.1%

Osha

2.0%

Oversight

2.0%

Company Policies

1.7%

Staff Members

1.7%

Office Supplies

1.6%
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Typical Skill-Sets Required For An Operations Manager

Rank Skill
1 Customer Service 13.5%
2 Procedures 10.1%
3 Payroll 7.3%
4 ISO 6.1%
5 Financial Statements 5.8%
6 Facility 5.3%
7 Process Improvement 5.0%
8 Daily Operations 4.2%
9 Logistics 3.1%
10 Inventory Control 2.4%
11 Loss Prevention 2.4%
12 Performance Reviews 1.9%
13 Human Resources 1.7%
14 Corrective Action 1.7%
15 Audit 1.7%
16 Osha 1.6%
17 Oversight 1.6%
18 Company Policies 1.4%
19 Staff Members 1.4%
20 Office Supplies 1.3%
21 Day-To-Day Operations 1.2%
22 Project Management 1.2%
23 Direct Reports 1.2%
24 Inventory Management 1.2%
25 Cost Savings 1.1%
26 Sales Floor 1.0%
27 Key Performance Indicators 1.0%
28 Revenue Growth 0.8%
29 Business Development 0.8%
30 Data Entry 0.7%
31 Quickbooks 0.7%
32 Training Programs 0.7%
33 Ensure Compliance 0.6%
34 Business Operations 0.6%
35 Inventory Levels 0.6%
36 Front Desk 0.6%
37 Technical Support 0.6%
38 Annual Budget 0.6%
39 Annual Sales 0.5%
40 Sigma 0.5%
41 Store Operations 0.5%
42 Customer Base 0.5%
43 Company Standards 0.5%
44 Special Events 0.5%
45 Bank Deposits 0.5%
46 Quality Standards 0.4%
47 Special Projects 0.4%
48 Sales Staff 0.4%
49 Warehouse Operations 0.4%
50 POS 0.4%
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71,597 Operations Manager Jobs

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