"customer service," "logistics," and "continuous improvement" aren't the only skills we found operations managers list on their resumes. In fact, there's a whole list of operations manager responsibilities that we found, including: Communication skills can be considered to be the most important personality trait for an operations manager to have. According to a operations manager resume, "top executives must be able to communicate clearly and persuasively" operations managers are able to use communication skills in the following example we gathered from a resume: "maintained communication and problem solving with internal and external customers, including emea, fda and respective boards of health. " While it may not be the most important skill, we found that many operations manager duties rely on leadership skills. This example from a operations manager explains why: "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." This resume example is just one of many ways operations managers are able to utilize leadership skills: "demonstrated leadership in managing several challenges with fda, eu, and pai audits resulting with no critical findings in 2013. " Another skill that is quite popular among operations managers is management skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a operations manager resume: "top executives must shape and direct the operations of an organization" This example from a resume shows how this skill is used: "conducted vendor quality audits and served as management representative during fda audits. " A thorough review of lots of resumes revealed to us that "problem-solving skills" is important to completing operations manager responsibilities. This resume example shows just one way operations managers use this skill: "top executives need to identify and resolve issues within an organization" Here's an example of how this skill is used from a resume that represents typical operations manager tasks: "deliver professional solutions in compliance with the requirements of the fda, iso and gmp. " As part of the operations manager description, you might find that one of the skills that might be helpful to the job is "time-management skills." A operations manager resume included this snippet: "top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals." This skill could be useful in this scenario: "managed daily activities ensuring adherence to deadlines, quality standards and adherence to procedures and regulatory requirements. "
See the full list of operations manager skills.
Before becoming an operations manager, 62.5% earned their bachelor's degree. When it comes down to graduating with a master's degree, 8.7% operations managers went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most operations managers have a college degree. But about one out of every seven operations managers didn't attend college at all.
Those operations managers who do attend college, typically earn either business degrees or management degrees. Less commonly earned degrees for operations managers include accounting degrees or marketing degrees.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become an operations manager. We've found that most operations manager resumes include experience from Walgreens, CVS Health, and Facebook. Of recent, Walgreens had 913 positions open for operations managers. Meanwhile, there are 686 job openings at CVS Health and 284 at Facebook.
Since salary is important to some operations managers, it's good to note that they are figured to earn the highest salaries at McKinsey & Company Inc, Boston Consulting Group, and Meta. If you were to take a closer look at McKinsey & Company Inc, you'd find that the average operations manager salary is $179,785. Then at Boston Consulting Group, operations managers receive an average salary of $168,206, while the salary at Meta is $151,621.
View more details on operations manager salaries across the United States.
We also looked into companies who hire operations managers from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include United States Army Corps of Engineers, FedEx, and Amazon.
In general, operations managers fulfill roles in the retail and health care industries. While employment numbers are high in those industries, the operations manager annual salary is the highest in the technology industry with $96,779 as the average salary. Meanwhile, the finance and manufacturing industries pay $89,475 and $75,509 respectively. This means that operations managers who are employed in the technology industry make 24.9% more than operations managers who work in the retail Industry.