Operations manager jobs in Kenner, LA - 1,041 jobs

All

Operations Manager

Operations Director

Operations Vice President

Performance Manager

Office And Operations Manager

Service Operations Manager

Area Manager

Branch Manager

Area Business Manager

General Manager

Director Of Business Operations

Security Operations Manager

Airport Operations Manager

Regional Operation Manager

Manager, Franchise Performance - New Orleans
Franchise World Headquarters, LLC
Operations manager job in New Orleans, LA
We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe. Manager Franchise Performance Territory: New Orleans Candidates must reside in or within commuting distance to the Houma/Thibodaux areas, or Gulport/Biloxi areas of the Mississippi gulf coast. Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. Why Join Us? At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market. Responsibilities include but are not limited to: Drive Performance Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios. Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas. Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth. Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit. Building Relationships This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth. Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field. Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience. Development Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required. Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition. Attends company and industry events and conferences to network with colleagues and remain informed about industry trends. Self-Development Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in. Qualifications: Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role. Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus. 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability. 3+ years of Restaurant experience preferred. Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations. Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise. Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders. Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment. Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect). Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends. Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required. What do we Offer? Insurance Plans (Medical/Dental/Vision/Life) 401k Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time Many More..... Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions. #Subway The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V
$70k-98k yearly est. 4d ago

Looking for a job?

Let Zippia find it for you.

Branch Manager (Uptown)
Onpath Federal Credit Union 3.8
Operations manager job in Metairie, LA
At OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success. If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you! Voted eleven years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer: Competitive Compensation Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan Paid Vacation, Wellness, Sick Time, and more! Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are. We are looking for a Branch Manager for our Kenner location. The salary range for this position is $58,920.89 to $73,651.12 based on skills and experience. This position is classified as On-site. SCOPE: As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our members and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve. PRIMARY FUNCTIONS: The Branch Manager is responsible for overseeing the daily operations of the branch, ensuring exceptional customer service, and achieving business goals. This role involves managing staff, enhancing customer relationships, and driving sales and service excellence. The Branch Manager is a leader who fosters a positive and productive work environment, aligning branch activities with the credit union's strategic goals. The Branch Manager will assist employees and all appropriate internal credit union partners. Conducts daily business interactions and maintains constant alignment with OnPath's mission, culture, and core values. Encourages others to act with mission, culture, and core values in mind always. Demonstrates initiative and sound judgment in the absence of specific direction from management. Ensures value through decision making that supports credit union goals and interests. Passionately displays a desire to build rapport and expand relationships with all members both internally and externally. Stays informed on OnPath's products and services to provide the right recommendations to the right members at the right time. Promotes and maintains a positive image of the credit union to peers, members, and communities we serve. Major Duties and Responsibilities: Ensures that branch is in compliance with regulatory requirements and internal policies by conducting regular audits and assessments to identify and mitigate risks. Stays informed of changes in laws, regulations, and industry standards that may impact branch operations. Monitors and manages branch performance metrics, including sales, member service, and operational efficiency, to drive consistent results. Implements and maintains best practices to enhance and uphold excellence in member service. Provides leadership, guidance, and support to branch staff to ensure branch operates in alignment with the Credit Union's strategic goals and objectives. Regularly conducts employee performance evaluations, set goals, and develops career development plans for branch staff to enhance their professional growth. Fosters a positive work environment that promotes teamwork, accountability, and continuous development. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Conducts required security meetings with staff to ensure compliance and safety. Opens and closes the building in accordance with set hours and tests security equipment quarterly. Orders currency according to policy. Ensures that branch staff consistently delivers a high level of service that meets or exceeds member expectations. Addresses and resolves member concerns promptly and satisfactorily, maintaining strong member relationships. Promotes and supports community involvement initiatives to enhance the Credit Union's presence and reputation. Regularly analyzes branch performance to identify opportunities for improvement and growth. Collaborates with District Branch Manager to develop and implement strategies that drive the achievement of branch goals. Experience: 2-5 years of similar or related experience, including preparatory experience Education/Certifications/Licenses: High school education or GED Interpersonal Skills A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers. Other Skills Strong decision-making skills, and high emotional intelligence is required. Proficiency in conflict resolution and effective delegation is essential. Exceptional time management and communication skills are vital, along with a commitment to fostering creativity, mentoring team members, and driving continuous improvement. Adaptability, customer focus, financial acumen, are also necessary for success in this role. ADA Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, view customer information, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 5 pounds and frequently lift and/or move up to 25 pounds. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Disclaimers Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OnPath FCU is an EOE/M/F/Disability/Veteran
$58.9k-73.7k yearly 5d ago
Area Business Manager
Zoetis, Inc. 4.9
Operations manager job in New Orleans, LA
Role Description This territory primarily covers Arkansas, Louisiana, and Mississippi. The southern portion extends along the Gulf Coast, including southeast Texas around Houston and coastal Louisiana. The territory also reaches into southeastern Missouri near the St. Louis metro area. We are seeking a highly capable individual for Area Business Manager (ABM), US Diagnostics Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company. This position will require travel throughout the designated geography and may require overnight stays. Leading People Lead and develop all colleagues in Area accordingly based on position. Consistently demonstrate Solution Coaching capabilities Direct the business activities and efforts of the area Diagnostics Sales Consultants (DSC) and Diagnostic Technical Specialists (DTS) to meet objectives set forth by management. Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools. Spend 75% of available time on field-coaching days to help DSCs and DTSs meet performance objectives by strengthening their core capabilities and professional development Demonstrate strong leadership and collaboration across all team members Sales Performance Meet or exceed sales objectives (quota) the Diagnostics business via development and coaching of DSCs and DTSs within targeted area Successfully lead the launch of new products / services /equipment Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports. Leading the Business Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall. Coordination and resource allocation of marketing efforts in the area, balancing needs of Diagnostic Sales Consultant and Diagnostic Technical Specialists Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc. Attending and participating in new product launches and periodic regional/area sales meetings. Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management. Education and Experience Undergraduate degree (BS/BA) strongly preferred Minimum of 3 years people leader/management experience for external talent Technical Skills Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance. Excellent communication, interpersonal, business management and computer skills Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization. Adept at working in highly fluid, complex, and ever-changing environments. Uses analytics and insights to enhance decision-making and tactical execution across area. Follow-through and attention to detail. Ability to manage assigned expense budgets Customer focused professional demeanor and presentation style. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter Animal Health experience and knowledge of small animal veterinary medicine Diagnostic experience preferred Exhibit willingness to accept and incorporate feedback Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information Proficiency in MS Office (Word, Excel, Outlook, Powerpoint) and ability to learn Zoetis systems Physical Skills Ability/Willingness to travel extensively (50-60%) to manage area personnel and business needs as necessary Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$87k-114k yearly est. 3d ago
District Service & Parts Manager
The Friedkin Group 4.8
Operations manager job in New Orleans, LA
Living Our Values All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live. Why Join Us Career Growth: Advance your career with opportunities for leadership and personal development. Culture of Excellence: Be part of a supportive team that values your input and encourages innovation. Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs. Total Rewards Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page. A Day In The Life The District Service & Parts Manager (DSPM) serves as GST's primary point of contact for all dealership business related to Fixed Operations. The DSPM will lead and drive a world class performance culture by developing proactive partnerships with our dealers. The main goals of the position are: to improve dealer customer retention, drive parts, service and collision growth and promote overall dealer health in their fixed operations. As a District Svc & Parts Mgr you will: Improve dealership Service Retention. Educate dealer personnel on retention drivers and instill a retention culture throughout the district. * Analyze retention impact opportunities and provide dealers with corrective actions. * Facilitate process improvement and provide in-dealer training to dealership personnel. * Support retention strategies and efforts of GST Fixed Operations. row the dealership service business. * Analyze sales growth opportunities and construct business plans for dealers to achieve their growth goals. * Implement process improvements and in-dealer training to maximize sales opportunities. * Support service growth strategies and efforts of GST Fixed Operations. Promote GST Fixed Operations marketing strategies and initiatives. * Leverage marketing strategies and initiatives as solutions to driving parts and service sales. * Ensure dealership awareness and participation in marketing strategies and initiatives. * Provide dealership support and counsel to maximize effectiveness of marketing strategies and initiatives. Grow the dealership parts business. * Analyze sales growth opportunities and construct business plans for dealers to achieve their growth goals. * Specific emphasis given to growing parts business through the wholesale channel. Utilize Toyota wholesale tools and guide dealers on how to generate new wholesale business. Promote dealership parts inventory health. * Educate dealer personnel on the importance of off-the-shelf fill to the service department and ensure the dealer has a measurement mechanism in place. * Analyze parts inventory to determine where inventory is short, in excess or obsolete. Counsel dealers on optimal inventory profile and assist with corrective actions. Grow the dealership collision business. * Identify potential opportunities for new collision centers in the district. Construct the business case and gain the dealer's commitment to invest in a collision center. Guide the dealer through the process of opening a new collision center. * Promote the Toyota Certified Collision Center program by identifying new TCCC candidates. Construct the business case supporting certification and gain the dealer's commitment to certify. * Drive operational improvement by leveraging TCCC best practices in non-TCCC collision centers. What We Need From You Bachelor's Degree Req Previous experience in a dealership fixed operations department, aftermarket service operation or OEM fixed operations field role Preferred 5-7 years in the field or in a related area. Required Must be willing to relocate to and within the Gulf States Toyota Region (Texas, Mississippi, Louisiana, Arkansas, & Oklahoma) Selling Techniques Intermediate-Advanced Required Customer Relationship Management Develops, implements, or follows the organization's guidelines and practices when interacting with customers to ensure a positive experience and to retain, grow, or generate new business. Intermediate-Advanced Required Forecasting Intermediate-Advanced Required Negotiation Intermediate-Advanced Required Influencing Skills Intermediate-Advanced Required Accountability Accountability is the assumption of responsibility for one's actions, ownership of mistakes, and commitment to improvement. Intermediate-Advanced Required Relationship Building Intermediate-Advanced Required Business Acumen Business acumen is the knowledge and understanding of an organization's operations, and the industry and competitive environment in which it operates. Intermediate-Advanced Required Sales Presentations Intermediate-Advanced Required Analytical Skills Analytical Skills refers to the ability to gather, organize, research, and review information in order to draw conclusions and solve complex problems. Intermediate-Advanced Required Physical and Environmental RequirementsThe job requires significant domestic travel. As a result, the duties for this position occur in various places including, but not limited to an office environment, car dealerships, and semi-industrial settings. The associate will regularly be exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions. The noise level for this position will vary and the associate may be exposed to loud noise levels. Travel Requirements 50% Join Us The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at . We celebrate diversity and are committed to creating an inclusive environment for all associates. We are seeking candidates legally authorized to work in the United States, without Sponsorship. #LI-JT1
$37k-67k yearly est. 2d ago
Market Area Manager - Baton Rouge East, LA
Credit Acceptance 4.5
Operations manager job in New Orleans, LA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSAHP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
$19k-27k yearly est. 2d ago
Food Operations Manager 1 - Airport Lounge
Sodexo S A
Operations manager job in Kenner, LA
Role OverviewSodexo Live! has an exciting opportunity for a Food Operations Manager at the United Club within Louis Armstrong New Orleans International Airport (MSY). Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience-makers and food fanatics and be part of creating memorable experiences! Venues and events don't just bring people together, they create exceptional moments and lasting memories. Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more. Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people. IncentivesPaid Airport ParkingWhat You'll Dobe responsible for purchasing, menu compliance, inventory, food cost analysis and food production forecasting;ensure Sodexo service standards including recipe compliance and food quality are implemented;have the ability and willingness to develop and motivate team members to embrace culinary innovations;ensure food safety, sanitation and workplace safety standard compliance; and/orhave working knowledge of automated food inventory, ordering, production and management systems. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringa restaurant/hotel/lounge food and beverage background;excellent leadership and communication skills with the ability to maintain the highest of service standards;strong coaching and employee development skills; and/orhave a passion for hospitality and elevating the guest experience. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
$32k-51k yearly est. 3d ago
Wholesale Operations Director
Emerging Blue, Inc.
Operations manager job in New Orleans, LA
We are seeking an experienced and solutions-driven Director of Wholesale Operations to lead the operational backbone of our client's wholesale division and elevate the service experience we provide to our partners. This leader will bring deep expertise in wholesale process management, sales operations, analytics, and cross-functional partnership ideally within fashion, retail, or consumer goods. Previous experience in the optical industry is a plus. The Director will oversee the execution of wholesale selling strategies, streamline operational workflows, enhance sell-in and sell-through optimization, and ensure seamless coordination between Sales, Planning, Customer Service, Logistics, Marketing, and Finance. This role also serves as the operational “voice of the customer,” influencing inventory allocation, product flow, and account-level support to optimize growth and profitability. If you excel at building scalable systems, driving operational excellence, and supporting high-performing teams, this is an opportunity to make a significant impact within a fast-growing independent brand. Key Responsibilities Wholesale Operations Strategy & Process Excellence Build and implement scalable operational workflows that support wholesale revenue growth and account expansion. Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management. Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks. Own the wholesale marketing and promotional calendar to align campaigns with sales objectives. Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools. Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency. Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution. Systems, Tools & Reporting Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred). Build dashboards and reporting tools that increase visibility into: - sales performance & sell-through - account ordering behavior - operational & sales related KPIs - fulfillment accuracy & returns Support accurate forecasting and demand planning in partnership with Planning and Production. Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks. Improve reporting automation and data flows to support decision-making across the wholesale organization. Team Leadership & Partner Support Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience. Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs. Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies. Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners. Develop, refine, and maintain documentation for process governance across the wholesale ecosystem. Cross-Functional Collaboration Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX. Align inventory, production timelines, and assortments with wholesale demand and sell-through data. Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines. Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication. Requirements Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods. Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights Proven ability to design and scale operational processes that drive efficiency and revenue growth. Strong leadership experience with the ability to inspire & motivate high-performing teams. Exceptional communication and interpersonal skills with cross-functional partners and executives. Highly organized operator with strong analytical, problem-solving, and project-management capabilities. Proficiency with ERP and inventory management systems (NetSuite strongly preferred). Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies. Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
$65k-120k yearly est. 14d ago
Wholesale Operations Director
Emerging Blue Jobs
Operations manager job in New Orleans, LA
Job Description We are seeking an experienced and solutions-driven Director of Wholesale Operations to lead the operational backbone of our client's wholesale division and elevate the service experience we provide to our partners. This leader will bring deep expertise in wholesale process management, sales operations, analytics, and cross-functional partnership ideally within fashion, retail, or consumer goods. Previous experience in the optical industry is a plus. The Director will oversee the execution of wholesale selling strategies, streamline operational workflows, enhance sell-in and sell-through optimization, and ensure seamless coordination between Sales, Planning, Customer Service, Logistics, Marketing, and Finance. This role also serves as the operational “voice of the customer,” influencing inventory allocation, product flow, and account-level support to optimize growth and profitability. If you excel at building scalable systems, driving operational excellence, and supporting high-performing teams, this is an opportunity to make a significant impact within a fast-growing independent brand. Key Responsibilities Wholesale Operations Strategy & Process Excellence Build and implement scalable operational workflows that support wholesale revenue growth and account expansion. Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management. Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks. Own the wholesale marketing and promotional calendar to align campaigns with sales objectives. Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools. Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency. Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution. Systems, Tools & Reporting Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred). Build dashboards and reporting tools that increase visibility into: - sales performance & sell-through - account ordering behavior - operational & sales related KPIs - fulfillment accuracy & returns Support accurate forecasting and demand planning in partnership with Planning and Production. Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks. Improve reporting automation and data flows to support decision-making across the wholesale organization. Team Leadership & Partner Support Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience. Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs. Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies. Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners. Develop, refine, and maintain documentation for process governance across the wholesale ecosystem. Cross-Functional Collaboration Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX. Align inventory, production timelines, and assortments with wholesale demand and sell-through data. Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines. Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication. Requirements Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods. Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights Proven ability to design and scale operational processes that drive efficiency and revenue growth. Strong leadership experience with the ability to inspire & motivate high-performing teams. Exceptional communication and interpersonal skills with cross-functional partners and executives. Highly organized operator with strong analytical, problem-solving, and project-management capabilities. Proficiency with ERP and inventory management systems (NetSuite strongly preferred). Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies. Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
$65k-120k yearly est. 13d ago
Wholesale Operations Director
Open Positions at Krewe
Operations manager job in New Orleans, LA
Key Responsibilities Wholesale Operations Strategy & Process Excellence Build and implement scalable operational workflows that support wholesale revenue growth and account expansion. Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management. Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks. Own the wholesale marketing and promotional calendar to align campaigns with sales objectives. Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools. Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency. Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution. Systems, Tools & Reporting Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred). Build dashboards and reporting tools that increase visibility into: - sales performance & sell-through - account ordering behavior - operational & sales related KPIs - fulfillment accuracy & returns Support accurate forecasting and demand planning in partnership with Planning and Production. Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks. Improve reporting automation and data flows to support decision-making across the wholesale organization. Team Leadership & Partner Support Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience. Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs. Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies. Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners. Develop, refine, and maintain documentation for process governance across the wholesale ecosystem. Cross-Functional Collaboration Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX. Align inventory, production timelines, and assortments with wholesale demand and sell-through data. Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines. Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication. Requirements Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods. Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights Proven ability to design and scale operational processes that drive efficiency and revenue growth. Strong leadership experience with the ability to inspire & motivate high-performing teams. Exceptional communication and interpersonal skills with cross-functional partners and executives. Highly organized operator with strong analytical, problem-solving, and project-management capabilities. Proficiency with ERP and inventory management systems (NetSuite strongly preferred). Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies. Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities. Benefits & Perks Competitive compensation Medical, dental, and vision insurance Life, AD&D, and voluntary supplemental coverage FSA & HSA programs 401(k) investment options Adoption Assistance, EAP, and commuter benefits Paid Parental Leave Quarterly Cultural Spend Training & development + educational allowance 10 paid holidays + PTO accrual Quarterly employee eyewear allowance Diversity, Equity & Inclusion KREWE is committed to an inclusive, equitable workplace. We welcome all qualified applicants and provide equal employment opportunities without discrimination or retaliation based on any protected characteristic under applicable law.
$65k-120k yearly est. 35d ago
Associate Center Operations Director
Chenmed
Operations manager job in New Orleans, LA
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + **Patient Experience:** Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. + **Slot Utilization:** Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. + **Slots Quality:** Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients + **Available and Accessible:** Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. + **Disenrollment:** Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. + **Orphan Patients:** Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. + **Center Culture (Engagement):** Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. + **Center Workforce Planning:** Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. + **Onboarding of Line Staff:** Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. + **Teammate Retention (Turnover):** Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. + Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. + Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures + Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations + Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects + Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives + Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Spoken and written fluency in English + This position requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required + A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required + A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required **PAY RANGE:** $83,638 - $119,482 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
$83.6k-119.5k yearly 60d+ ago
Director of Operations
Hamdallah
Operations manager job in Metairie, LA
Brief description The Operations Manager manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for Ideal Market. This person must ensure safe and efficient operations, serve as a company representative on regulatory issues and carry out supervisory responsibilities in accordance with Ideal Market's policies and applicable laws. Responsibilities: Develop, motivate, and direct Store Directors in a manner that maximizes sales, earnings, and customer satisfaction via regular store visits and constructive feedback Provide supportive leadership to store staffs by recommending insight and direction for personal development Responsible with the Store Director for the hiring, orientation, and training of store department managers. Maintain active participation at store level to minimize employee conflict and complaints; facilitate resolution when necessary Initiate the completion of company required forms and correspondence timely and accurately Responsible for managing P & L statements within assigned district Review all store schedules. Ensure that projections are real and attainable Give all stores weekly/monthly sales projections Give all stores weekly/monthly payroll projections Supervise all monthly deep cleaning procedures in stores. Enforce current schedule. Enforce all company policies and procedures in a timely manner Complete weekly reports of progress, goals and achievements to the company Business Manager and/or VP of Operations. Conduct weekly or biweekly meetings with Store Directors of existing and upcoming procedures and sales objectives. Responsible for meeting with all department supervisors to ensure proper objectives are met such as sales etc. Responsible for overseeing new store openings and development (If Applicable) Requirements Qualifications: 3-5 years of experience managing others Logistics background and experience a plus Must be comfortable working in a fast-paced busy environment Knowledge of P&L Management Ability to assist with moves when necessary Self-motivated with the ability to prioritize and problem solve View all jobs at this company
$65k-121k yearly est. 60d+ ago
Executive Director, Revenue Cycle and Business Operations
Tulane University 4.8
Operations manager job in Harahan, LA
The Executive Director will be a strategic leader responsible for advancing ambulatory revenue cycle (RCM), financial and technological advancement focusing on optimization, enterprise growth, and data-driven decision-making. This role will focus on developing and executing business strategies that align with growth priorities, leveraging analytics, AI relating to business operations, and predictive modeling to identify revenue opportunities, control costs, and improve financial performance across outpatient operations. The Executive Director will harness insights to guide strategic business planning, address challenges like no-shows and referral leakage, and position clinics for long-term success. By driving financial and strategic transformation, ensuring sustainable growth, competitive advantage, and high-value care for patients and communities. Responsible for achieving and maintaining high functioning patient accounting processes across the organization. Develops and implements Patient Accounting policies and procedures that support organizational mission, vision and values while promoting efforts to improve the financial health of the organization. Ensures operation of data exchange across various platforms. Responsibilities of this role include the achievement of annual and periodic goals for statistical indicators of financial performance, in particular cash collections, maintaining the integrity of financial reporting and facilitating the efficient operation of functions and management of the Patient Accounting Department. Drives revenue cycle operational performance and key financial metrics. Responsible for strategic planning to achieve revenue and reimbursement goals, while maximizing cash flow and ensuring compliance with federal and state regulations. This role involves identifying opportunities for financial improvement, formulating and implementing best practices, and maintaining fiscal responsibility for all revenue cycle activities. Additionally, this position sits on the Finance Committee and is the single source of leadership to all areas of the Revenue Cycle Team which includes Finance and Billing Software systems and staff while developing its strategic plan and ensuring all goals and objectives are met. Works with and manages analytical reporting requirements of teams, project managers, leaders and staff, mentoring, and scaling effectively with growth. Foster a culture of continuous learning, hiring top talent, holding rigorous technical discussions, and promoting high standards. Collaborate closely with product, data science, infrastructure, vendors, partners, and executive stakeholders to align applications and drive innovation and technological decisions and efforts with strategic business goals. Implement best practices for workflows- scalability, observability, incident response, and reliability of all applications. * Demonstrated leadership, diplomacy and relationship building skills. * Excellent interpersonal, verbal and written communication, and presentation skills. * Analytical reporting and staff benchmarking and report card outcomes accountability. * Proven problem-solving, mediation, and negotiation skills. * Strong overall technology foundation and understanding of the evolving landscape. * Information Technology/Billing Software, preferably IDX experience in medical practices utilizing in-house billing, accounts receivable systems, electronic medical records systems, interfaces with hospitals, payers, and third-party clearing houses. * Knowledge of governmental and private third-party payor regulations, compliance issues, and other insurance processing rules and regulations, accounting principles and procedures, ICD9, ICD10, CPT and HCPCS knowledge and experience with all aspects of the reimbursement cycle including registration, charge capture, data entry and claims submissions. * Knowledge of Fair Debt Collection and HITECH Policies. * Experience with compiling and analyzing data and producing focused/relevant reports for presentations to multiple stakeholders. * Excellent organizational and time management skills. * Demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines. REQUIRED BACKGROUND CHECK: CMS requires TUMG to perform initial and monthly exclusion screenings on all employees and vendors who have access to PHI or patient billing information. SanctionCheck searches Office of Inspector General (OIG)- LEIE, General Services Administration (GSA) -System for Award Management (SAM) for compliance. Additionally, TUMG performs screenings with the Louisiana Department of Health (LDH)- Louisiana Public Exclusions (LAM) databases for compliance. These screenings ensure that individuals or entities excluded from federal healthcare programs are not involved in patient care or billing activities-protecting patients, preventing fraud, ensuring accurate claims, and maintaining CMS compliance. * Master's Degree: minimum four (4) years' experience with an emphasis on finance, ambulatory revenue cycle and IT transformations. * 8 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment. * Experience with IDX suite of revenue cycle applications * 10 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment. * 5- 8 years of experience dealing with rules/regulations of Medicare/Medicaid and other government payers as well as commercial insurers. * Demonstrated experience in championing a compelling vision and leading by example while guiding a large team through transitions to new achievement * Working knowledge of CACHE & SQL databases and languages as well as UNIX & Microsoft operational environments. * Embrace a business mindset that involves thinking strategically to align engineering efforts with the overall business goals, prioritizing high-ROI projects, and cultivating an entrepreneurial spirit of ownership and continuous improvement within the teams. * Extensive knowledge of IDX and patient portal software. * Expert level competence in AR and Front-End operations management, financial systems, and data integration.
$77k-111k yearly est. 26d ago
Louisiana Director of Operations
River City Security and Investigations 3.7
Operations manager job in New Orleans, LA
River City Security is seeking a Director of Operations to manage our private security company's operations in Louisiana. This role involves overseeing security services, optimizing operations, and ensuring client satisfaction. Responsibilities include operational strategies, logistics management, administrative oversight, personnel management, client relations, compliance, continuous improvement, and crisis management. Requirements: 3-5 years of verifiable security management experience. Minimum age of 21, or as per state security license requirements. U.S. citizenship or authorization to legally work in the U.S. High school diploma or GED. Background check, motor vehicle report, and drug testing required. Self-motivation and excellent communication skills. Proficiency in Microsoft Office Suite. Reliable transportation and punctuality. Responsibilities: Obtain necessary state-required training or licensing. Oversee day-to-day operations across Louisiana. Approve/deny overtime, review termination disciplinary forms. Order necessary equipment and manage company cards. Maintain financial/capital budget for the region. Ensure compliance with security contracts' policies. Conduct regular meetings with staff and executive administration. Supervise Assistant Directors and Area Managers. Approve vacations/time off and make staffing adjustments. Coordinate with executive/GM management teams for client relations. View all jobs at this company
$61k-105k yearly est. 60d+ ago
Manager, Commercial Services Operations
B1Bank
Operations manager job in Houma, LA
The Manager, Commercial Services Operations is responsible for overseeing daily commercial services operations, ensuring accurate and timely execution of ach and wire transfer files, and supporting the bank's strategic goals relative to all commercial services department matters. The Manager, Commercial Services Operations directs all operational functions of deposit and treasury related transactions including but not limited to commercial treasury implementations and ongoing support, ach transaction processing, corporate analysis, treasury billing, mobile deposit and wire processing. This position is responsible for ensuring strong policies and procedures are documented and comply with all federal and state banking regulations. This role manages commercial services operations staff, optimizes processes, and partners closely with treasury management sales, compliance/risk, product and development, accounting, and technology teams to ensure strong internal controls are implemented and adhered to daily. Specific Job Functions Responsible for managing the Bank's Commercial Services Department and all corresponding staff members. Serve as a subject matter expert for ACH and Wire Transfer operations. Ensure staff members are adhering to departmental processes and procedures (including internal controls), and production performance is tracked, reported, and maintained at an optimum level. Ensure Commercial Services policies and procedures are well documented in an easy-to-understand manner and accessible to all employees . Responsible for development, implementation, and ongoing maintenance and support of the Bank's FedNow and Real-Time Payments services. Ensure compliance with applicable regulations and requirements, including NACHA Operating Rules, Regulation E, Regulation J, UCC Article 4A, OFAC, BSA/AML, and internal policies. Prepare and review operational metrics, exceptions, and loss reports. Track ACH volume, returns, and risk exposure. Reconcile ACH and Wire Transfer settlement accounts and resolve discrepancies. Resolve complex wire exceptions, investigations, recalls, and claims. Assist with audits, exams, and regulatory inquiries. Review and respond to audit findings and implement corrective actions. Identify operational risks and recommend process improvements. Manages Corporate Account Takeover (CATO) program and annual client training. Stay current on emerging fraud trends and threats. Maintains Internet Banking Risk Assessment. Manages customer contact regarding changes, additions, and problems with commercial services products, features, and services. Manage third-party system upgrades and product enhancement projects for Commercial Services department. Responsible for reviewing contract renewals, analyzing competitors' offerings, and presenting contract renewals to applicable committees in accordance with bank policy. Actively participate in committee meetings ensuring that all projects are documented and fully discussed with status and budgetary updates. Ensure clear guidance on expectations is well documented and communicated on an ongoing basis. Manage staff knowledge, training efforts, and cross-training efforts to ensure support levels are maintained. Ensure the highest level of internal customer support is provided to all employees. All requests should be documented and analyzed to ensure level of support and areas of potential improvement. Minimum Job Requirements Bachelor's degree in business, finance, or related field is required. AAP (Accredited ACH Professional) Certification is required. Seven (7) years of experience in bank operations is required. One (1) year of leadership is required. Experience can run concurrently. Advanced knowledge of NACHA Operating Rules and ACH workflows. Proficiency in core banking systems and ACH and Wire Transfer platforms. Extensive knowledge of bank's policies and procedures and internal processing systems. Requires proven expertise in managing a successful customer service strategy in a dynamic environment; strong knowledge of modern best practice customer service model and approaches to supporting growing businesses. Requires the ability to address production issues quickly in the short-term while maintaining strategic vision for the long-term. Must possess strong management skills. Must possess strong project management and organization skills. Must possess strong written and verbal communication skills. Must possess strong analytical and documentation review skills. Must be proficient in Microsoft Suite. Must be proficient at multi-task working with several software programs simultaneously. Occasional travel is required. Other payments or banking certifications a plus. Equal Opportunity Employer/Veterans/Disabled
$46k-88k yearly est. Auto-Apply 6d ago
Fixed Ops Service Manager
Ross Downing Chevrolet, Inc.
Operations manager job in Hammond, LA
Job Description Automotive Service Manager / Leadership Opportunities Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk! Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven. Our Automotive Service Manager Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepares and administers a monthly, annual operating budget for the service department. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Understands and ensures compliance with manufacturer warranty and policy procedures. Holds weekly department meetings. Monitors technicians' daily productivity reports and corresponding payroll records. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Serves as liaison with factory representatives. Input pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. Maintains safe work environment. Maintains a professional appearance. Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs. Microsoft office suite (Teams, Outlook, Excel) X-Time/Dealer FX Dealertrack Other tasks as assigned. The Chosen Candidate should have; A successful record of accomplishment within the industry. Leadership skills Excellent customer service skills. (CSI / Customer Experience) Outstanding communication skills, both verbal and written. The ability to work well in a process driven environment. Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance License/Certification: Driver's License (Required) Benefit Conditions: Waiting period may apply We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$45k-86k yearly est. 13d ago
Security Operations Manager
Cox Enterprises 4.4
Operations manager job in Slidell, LA
Company Cox Enterprises Job Family Group Facilities Job Profile Enterprise Security Analyst II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Cox Enterprises, Inc. is seeking a Security Operations Manager I who will be accountable for planning, developing, implementing, investigating, and managing the organization's investigative and physical security programs and strategies to include Business Continuity, safety, and crisis management. Primary Responsibilities and Essential Functions: * Plans, organizes and conducts investigations related to both internal and external security issues, including but not limited to theft of services and equipment, i.e., piracy, the possession, use, or sale of illegal equipment; fraud, identity theft, credit card fraud, avoidance of payment; damage to property and assaults against Cox employees. Testifies in court or administrative hearings as required. * Analyzes and evaluates investigative progress to assess priorities, leads, and predetermines goals and objectives. Participates in the identification of resources to support investigations. * Develops, trains, and directs external security personnel within the organization or functional area. * Establishes connections between suspects and other violators by linking evidence uncovered from various sources. * Develop investigative strategy, interview employees and vendors, obtain admissions, and document investigation with evidence so that criminal and civil procedures are facilitated. * Implements the policies, procedures, and systems required to maintain and enhance the organizational mission. * Interprets and apply to laws, orders, rules, and regulations pertaining to enterprise policy and procedure. * Collaborate with all company stakeholders, including but not limited to Human Resources, legal, operations, etc. * Maintains a liaison with local, state, and federal law enforcement agencies to achieve maximum results and business support. * Prepares clear, comprehensive, and cohesive investigative reports and statistical data in a timely manner. * Reviews and analyzes functional business operations businesses and associated processes to identify security vulnerabilities and weaknesses to recommend strategies for prevention, mitigation, and recovery. * Develops and presents training programs for employees, contractors, and temporary employees on a plethora of security-related topics, including but not limited to personal security, robbery, information security, due diligence, workplace violence, building access control, and BCP. * Management of assigned equipment and property. This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Cox Enterprises, Inc. are expected to perform tasks as assigned by Cox Enterprises, Inc. Qualifications Minimum: * Bachelor's degree in a related discipline and 2 years' experience in a related field (law enforcement, intelligence, public, or private sector security organization). The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field. * Supervisor experience preferred. * Proven self-starter who works under limited supervision, with considerable latitude for the use of initiative and independent judgment. * Proficient interviewing and interrogation techniques to conduct independent, thorough investigations in the areas of theft, fraud, violent acts, vandalism, etc., to obtain information. * Requires strong knowledge of CCTV, access control, alarms, and use of covert equipment, MS Office applications, i.e., Excel, Word, Outlook, and PowerPoint. * Excellent decision-making, interpersonal, written, verbal, presentation, and collaborative skills to work effectively with teams throughout the organization and external contacts. * This position requires teamwork, adaptability, and problem-solving skills. * Ability to travel up to 15% Preferred: * Bilingual preferred. * Ability to effectively present information to business leaders. Corporate Security experience is a plus. * Security Clearance eligible. * Experience in incident management and business continuity preferred. * Certification or accreditation from a Risk or Security Management Association or governing body. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$67.1k-100.7k yearly Auto-Apply 14d ago
Office Operations Manager
Cooper Septic Service
Operations manager job in Slidell, LA
Job Description Are you a detail-oriented individual with a passion for overseeing office operations? Cooper Septic Service is seeking a full-time Office Operations Manager in Slidell, LA. This role offers the exciting opportunity to play a crucial part in the daily functions of a busy septic service company. WHAT'S IN IT FOR YOU? The pay for this position ranges from $16 to $22 per hour, based on experience and qualifications. You will typically work 40 hours per week, 7 AM - 4 PM with a 1-hour lunch. All that you need is: Bachelor's degree in business administration, management, communications, finance, or other related field 2+ years of experience as an office manager or similar administrative role Preferred: Experience in a home services industry such as electrical, plumbing, or HVAC Experience with a customer relationship management or field management software, such as ServiceTitan, Jobber, or House Call Pro Familiarity with a methodical business management system such as Entrepreneurial Operating System (EOS) HOW DO WE CARE FOR OUR TEAM? Our well-deserved reputation of excellence is due in part to our incredible team. We are taking important steps to ensure our employees' and clients' health and safety. Our team members also enjoy competitive pay, a supportive company culture, and an environment that promotes continuous professional development, leadership, and independent decision-making. OUR INCREDIBLE BENEFITS Bi-annual bonuses Overtime opportunities 10 PTO days Weekly pay Direct deposit Performance reviews with pay advancement opportunities (at 3 months, 6 months, 12 months, and annually thereafter) Growth opportunities WHAT CAN YOU EXPECT AS OUR OFFICE OPERATIONS MANAGER? As the Office Operations Manager,you will play a crucial role in overseeing the work of all office employees to ensure productivity, meeting deadlines, and upholding company standards. You will serve as the primary point of contact for the office, handling phone calls, emails, and general inquiries with professionalism and efficiency. Additionally, you will collaborate closely with senior management to develop, document, and implement internal systems, including processes, procedures, and workflows, to streamline operations, extract and compile data to generate reports for senior management, and enhance our overall efficiency. This administrative management position offers a unique opportunity to make a direct impact on the success of our company! A LITTLE BIT MORE ABOUT US Cooper Septic Service LLC is a 4th-generation business and is known for resolving residential and commercial wastewater/septic system issues throughout St. Tammany Parish, Louisiana. With the goal of being the best in the business, we are dedicated to delivering value to our customers by providing smart, sensible, and affordable septic solutions through the use of only high-quality products and professional service. TAKE THE NEXT STEP! So, what do you think? If you can meet these requirements and perform this administrative job as described above, we would be happy to have you as part of our team! Apply now with our quick and easy initial application! Job Posted by ApplicantPro
$16-22 hourly 6d ago
Regional Operations Manager
Riverstone Logistics
Operations manager job in Gonzales, LA
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry. RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries. Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States. MUST LIVE IN LA OR FL PANHANDLE Position Summary The Regional Operations Manager will manage the operations of an assigned region of profit centers, specifically focused on supporting major strategic clients. They will play a critical role in ensuring the uniformity of Riverstone's client blueprints across the assigned region, while also driving exceptional service levels and optimizing financial performance. The Regional Operations Manager will be responsible for fostering strong professional relationships with the client. Competencies Customer Focus Drive for Results Ethics and Values Problem Solving Conflict Resolution Functional/Technical Learning Managing and Measuring Work Timely Decision Making Strategic Agility Developing Direct Reports & Others Organizing Interpersonal Savvy Essential Duties and Responsibilities Provide effective leadership and direction to profit centers within the assigned region, fostering a culture of excellence, teamwork, and accountability Drive, maintain, and evangelize the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within their assigned region Serve as the primary point of contact for the local and regional client representatives within the region, ensuring clear communication, understanding of operational needs, and alignment of services to exceed expectations Monitor and evaluate the operational performance of each profit center within the region, implementing strategies to optimize productivity and quality of service Ensure adherence to Riverstone's client blueprints and operational standards across all sites within the region, driving consistency in processes, procedures, and service offerings Take ownership of the financial performance of the assigned sites/profit centers Conduct regular onsite performance reviews and analysis of key metrics, identifying trends, areas for improvement, and implementing corrective actions as necessary to meet or exceed targets. Support the professional development and growth of site managers and operational staff within the region, providing coaching, training, and performance feedback to enhance skills and capabilities Proactively identify and mitigate operational risks within the region, ensuring compliance with regulatory requirements, health and safety standards, and company policies Travel to all assigned profit centers on a regular basis based on the operational demands of each location Conducts and/or participate in regional client/customer meetings as needed Provides and ensures local site leadership coverage when needed Perform other duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) Bachelor's degree in business administration, Operations Management, or related field preferred 3-5 years of progressive experience in operations management, with a proven track record of success Strong leadership skills with the ability to motivate teams and drive results in a fast-paced, client-focused environment Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, stakeholders, and team members Analytical mindset with the ability to interpret data, identify trends, and make informed decisions to optimize performance and achieve strategic objectives Demonstrated financial acumen and experience managing budgets, forecasting revenue, and driving profitability Proven ability to think strategically, anticipate challenges, and develop innovative solutions to achieve business goals Flexibility to travel within the assigned region and work evenings or weekends as needed Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person, and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
$58k-80k yearly est. 11d ago
Manager Franchise Performance- New Orleans
Franchise World Headquarters, LLC
Operations manager job in Houma, LA
Manager Franchise Performance Territory: New Orleans Candidates must reside in or within commuting distance to the Houma/Thibodaux areas, or Gulfport/Biloxi areas of the Mississippi gulf coast. Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. Why Join Us? At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market. Responsibilities include but are not limited to: Drive Performance Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios. Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas. Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth. Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit. Building Relationships This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth. Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field. Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience. Development Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required. Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition. Attends company and industry events and conferences to network with colleagues and remain informed about industry trends. Self-Development Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in. Qualifications: Bachelor's degree or equivalent job-related experience with 5+ years of experience in a multi-unit management role. Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus. 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability. 3+ years of Restaurant experience preferred. Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations. Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise. Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders. Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment. Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect). Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends. Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required. What do we Offer? Insurance Plans (Medical/Dental/Vision/Life) 401k Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time Many More..... Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions. #Subway
$70k-98k yearly est. 4d ago
Office Operations Manager
Cooper Septic Service
Operations manager job in Slidell, LA
Are you a detail-oriented individual with a passion for overseeing office operations? Cooper Septic Service is seeking a full-time Office Operations Manager in Slidell, LA. This role offers the exciting opportunity to play a crucial part in the daily functions of a busy septic service company. WHAT'S IN IT FOR YOU? The pay for this position ranges from $16 to $22 per hour, based on experience and qualifications. You will typically work 40 hours per week, 7 AM - 4 PM with a 1-hour lunch. All that you need is: Bachelor's degree in business administration, management, communications, finance, or other related field 2+ years of experience as an office manager or similar administrative role Preferred: Experience in a home services industry such as electrical, plumbing, or HVAC Experience with a customer relationship management or field management software, such as ServiceTitan, Jobber, or House Call Pro Familiarity with a methodical business management system such as Entrepreneurial Operating System (EOS) HOW DO WE CARE FOR OUR TEAM? Our well-deserved reputation of excellence is due in part to our incredible team. We are taking important steps to ensure our employees' and clients' health and safety. Our team members also enjoy competitive pay, a supportive company culture, and an environment that promotes continuous professional development, leadership, and independent decision-making. OUR INCREDIBLE BENEFITS Bi-annual bonuses Overtime opportunities 10 PTO days Weekly pay Direct deposit Performance reviews with pay advancement opportunities (at 3 months, 6 months, 12 months, and annually thereafter) Growth opportunities WHAT CAN YOU EXPECT AS OUR OFFICE OPERATIONS MANAGER? As the Office Operations Manager,you will play a crucial role in overseeing the work of all office employees to ensure productivity, meeting deadlines, and upholding company standards. You will serve as the primary point of contact for the office, handling phone calls, emails, and general inquiries with professionalism and efficiency. Additionally, you will collaborate closely with senior management to develop, document, and implement internal systems, including processes, procedures, and workflows, to streamline operations, extract and compile data to generate reports for senior management, and enhance our overall efficiency. This administrative management position offers a unique opportunity to make a direct impact on the success of our company! A LITTLE BIT MORE ABOUT US Cooper Septic Service LLC is a 4th-generation business and is known for resolving residential and commercial wastewater/septic system issues throughout St. Tammany Parish, Louisiana. With the goal of being the best in the business, we are dedicated to delivering value to our customers by providing smart, sensible, and affordable septic solutions through the use of only high-quality products and professional service. TAKE THE NEXT STEP! So, what do you think? If you can meet these requirements and perform this administrative job as described above, we would be happy to have you as part of our team! Apply now with our quick and easy initial application!
$16-22 hourly 36d ago

Learn more about operations manager jobs

How much does an operations manager earn in Kenner, LA?

The average operations manager in Kenner, LA earns between $37,000 and $107,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Kenner, LA

$63,000

$37,00010%

$63,000Median

$107,00090%

What are the biggest employers of Operations Managers in Kenner, LA?

The biggest employers of Operations Managers in Kenner, LA are:

Metairie Country Club
CVS Health
Walgreens
Bobby Hebert's Cajun Cannon
Kaki Brothers Management

Job type you want

Full Time

Part Time

Internship

Temporary

Operations manager jobs in Kenner, LA - 1,041 jobs

Manager, Franchise Performance - New Orleans

Branch Manager (Uptown)

Area Business Manager

District Service & Parts Manager

Market Area Manager - Baton Rouge East, LA

Food Operations Manager 1 - Airport Lounge

Wholesale Operations Director

Wholesale Operations Director

Wholesale Operations Director

Associate Center Operations Director

Director of Operations

Executive Director, Revenue Cycle and Business Operations

Louisiana Director of Operations

Manager, Commercial Services Operations

Fixed Ops Service Manager

Security Operations Manager

Office Operations Manager

Regional Operations Manager

Manager Franchise Performance- New Orleans

Office Operations Manager

Learn more about operations manager jobs

How much does an operations manager earn in Kenner, LA?

What are the biggest employers of Operations Managers in Kenner, LA?