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  • Assistant Store Manager

    Community Choice Financial Family of Brands 4.4company rating

    Operations manager job in Racine, WI

    Your Opportunity: Assistant Store Manager Check Into Cash Racine, WI As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $15.50 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $15.5 hourly Auto-Apply 2d ago
  • Operations Manager

    Prestige Staffing 4.4company rating

    Operations manager job in Wauconda, IL

    About the Role A leading U.S.-based manufacturing organization is seeking an Operations Excellence Manager to drive process optimization and lead the functional side of their D365 transformation. This is a high-impact role for someone who understands manufacturing operations deeply, has led ERP/MES implementations, and is comfortable guiding the business-not taking orders from it. You will serve as the primary operations representative for all D365 Operations initiatives and future system enhancements, working closely with operations, supply chain, and IT leadership to shape processes, drive improvements, and ensure seamless alignment with the organization's manufacturing systems. Key Responsibilities Process Analysis & Improvement Assess current manufacturing workflows, identify gaps, and design improved processes. Lead operational change management connected to D365 and related systems. System Implementation & Functional Leadership Support and guide D365, MES, SCM, and PLM system implementations and enhancements. Provide functional direction-configuration, requirements, testing-not development. Requirements & Documentation Gather, validate, and translate business requirements into functional specifications. Create process maps, configuration documentation, and training materials. Data & Reporting Analyze manufacturing, inventory, and supply chain data. Build or guide reporting/dashboards using data tools (Power BI, Tableau, SQL). Project Management Lead small to mid-sized projects tied to operations system improvements. Ensure milestones, deadlines, and cross-functional alignment. Training & Support Train end users and support adoption across operations and supply chain teams. Troubleshoot issues and ensure smooth daily system usage. Cross-Functional Collaboration Partner with IT, engineering, production, and supply chain to align systems with business goals. Ensure compliance with regulatory, quality, and internal standards. Required Qualifications Bachelor's degree in Business, Supply Chain, Manufacturing, Engineering, or related field 5+ years of manufacturing operations experience 3-5+ years supporting ERP systems (D365 strongly preferred; SAP/Oracle acceptable) Experience with MES, SCM, PLM, or other manufacturing systems Proven experience designing, mapping, and improving manufacturing processes Strong data analysis skills (SQL, Power BI, Tableau) Experience with process mapping tools (Visio, Lucidchart) Excellent communication skills and the ability to lead business stakeholders Prior experience driving ERP implementation or major process transformation Preferred Qualifications Experience in food, beverage, ingredients, or process manufacturing Lean, Six Sigma, or continuous improvement certification Exposure to Industry 4.0, IoT, or smart manufacturing technologies Project management certifications (PMP, Prince2) or CBAP
    $51k-69k yearly est. 2d ago
  • Store Manager

    Guess?, Inc. 4.6company rating

    Operations manager job in Pleasant Prairie, WI

    The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.
    $40k-74k yearly est. 4d ago
  • Operations Manager

    Accurate Personnel

    Operations manager job in Elgin, IL

    Job Title: Operations Manager Pay: $90-115k We are seeking an experienced and driven Operations Manager to oversee the daily operations of our construction and restoration business. This individual will ensure projects, people, and processes run smoothly from the office to the field. The ideal candidate is a hands-on, detail-oriented leader who thrives in a fast-paced environment. They bring a balance of strategic thinking, strong organizational skills, and people leadership - ensuring that projects are completed on time, teams are aligned, and company goals are consistently achieved. Key Responsibilities: Leadership & Team Development Lead, mentor, and develop members of the Operations team, fostering accountability, collaboration, and continuous improvement across departments Conduct regular 1:1 meetings, team meetings, and performance reviews to ensure clear communication and progress toward goals. Recruit, onboard, and train new team members in alignment with company standards and safety protocols. Organize quarterly team-building events to promote culture and engagement. Operational Excellence Oversee daily operations across Administration, Compliance, Accounts Receivable/Payable, and field support teams. Ensure coordination between office and field teams to maintain project flow, efficiency, and quality. Review and refine operational processes to improve scheduling, workflow, and communication between departments. Monitor key metrics and ensure operational targets are achieved Ensure company Core Values are consistently practiced and integrated into daily operations. Project & Financial Oversight Review and analyze project performance data, labor hours, and profitability metrics to drive informed decision-making. Work closely with leadership to set realistic goals and track progress toward annual and quarterly priorities. Review and negotiate insurance policies, subcontractor agreements, and vendor contracts to ensure adequate protection and value. Identify cost-saving opportunities and manage operational budgets to improve margins. Support development of fair and motivating compensation and bonus structures for field and office staff. Compliance & Documentation Ensure all employee files and documentation are accurate, complete, and compliant with company and regulatory requirements. Oversee accurate and timely timecard processes to improve payroll accuracy. Ensure incident/loss reports are filed promptly and follow-up actions are taken. Maintain compliance with all safety standards, OSHA requirements, and industry regulations. Continuous Improvement & Innovation Champion the company's move toward paperless operations and improved digital workflows. Evaluate and implement system improvements to increase operational efficiency and reduce bottlenecks. Act as an advisor to identify and implement better methods, tools, and practices for increasing productivity and throughput. Monitor industry trends and emerging technologies in restoration/construction to maintain a competitive edge. Continuously seek ways to improve service quality, team performance, and operational effectiveness. Qualifications & Skills: Bachelor's degree in Business, Construction Management, or related field preferred. 5+ years of progressive experience in operations, project management, or administration within the construction or restoration industry. Proven ability to manage multiple teams, projects, and priorities simultaneously. Strong understanding of estimating, project cost control, and production workflows. Excellent communication and interpersonal skills - able to collaborate effectively with internal teams, subcontractors, vendors, and clients. Proficiency with Microsoft Office, project management tools, and ERP systems. High mental acuity and problem-solving ability with a focus on accuracy, efficiency, and accountability. Commitment to continuous learning, improvement, and operational excellence. Core Competencies: Strategic and critical thinker Strong communicator and collaborator Field-to-office operational leader Team builder and mentor Results and accountability-driven Continuous improvement mindset ABOUT ACCURATE PERSONNEL: Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.
    $90k-115k yearly 5d ago
  • Store Manager

    Mango 3.4company rating

    Operations manager job in Schaumburg, IL

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Woodfield Mall in Schaumburg, Illinois, this January, and we're looking for a dynamic Store Manager to lead the launch. If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you. Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $25k-40k yearly est. 22h ago
  • Assistant Store Manager

    Pop Mart

    Operations manager job in Skokie, IL

    POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager. What You Will Achieve Manage a team of Brand Associates setting expectations, goals, and develop talent Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience Maintain a clean, organized, and safe store environment for customers, employees, and store products Focused on providing positive customer and employee experience Set high store standards that reflects company brand image, values, and culture Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information Support company on marketing events such as in store events, Pop-up events, conventions, new store openings Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends Drive sales of company key products such as Blind boxes, MEGA, and accessories Must be able to work flexible hours including nights, weekends, holidays Visual Merchandising & Inventory Management (1 or the other depending on store size) Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs Works closely with Inventory ASM to determine BOH and warehouse inventory levels Required to work specific days of the week depending on Visual/Inventory Management responsibilities Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing. Qualifications: Retail industry knowledge, skills, and abilities Confident and comfortable engaging customers to deliver great customer experience More than 2 years of store leadership experience in retail High level of ethics, values, integrity, and trust Experience working independently in an ambiguous environment with minimal supervision. Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions Ability to adapt to a fast-paced environment and implement new standardization directives High School Diploma Must be 18 years old or older Physical Requirements Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) Benefits: Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, new experiences, etc. You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $37k-47k yearly est. 1d ago
  • Cross Functional Store Manager

    Carmax 4.4company rating

    Operations manager job in Algonquin, IL

    Under limited supervision by the Location General Manager (LGM), the position is responsible for leading and developing a team of 10-15 cross functional associates to deliver a world class selling experience to CarMax customers. This manager stays actively involved in the sales process and creates a culture of learning by driving training to support the CarMax sales process. The manager will oversee a broad spectrum of store operating processes and procedures in an effort to exceed sales goals and achieve effective execution of CarMax policies. Principle Duties and Responsibilities: Strategizes to achieve store's budgets and performance metrics based on corporate business assumptions and LGM prescribed guidelines Proactively plans for the daily business based on volume and staffing. Executes plans to ensure associates have the tools and training required to deliver a simple and seamless process to the customer tailored to their needs Analyzes and presents store business results and reports them to the Location General Manager and supporting business managers as needed Actively monitors and adjusts staffing levels based on business needs and staffing model Opens and closes the store per schedule. Provides management coverage for the entire store Responsible for managing all aspects of key CarMax Business areas and operating procedures through execution of Area of Responsibility (AOR) duties, leading cross functional teams and problem solving opportunities Manages positive associate relations and associate development and role models successful behaviors to drive performance through timely and effective feedback including, but not limited to: Individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process Resolves associate issues in a timely manner and takes appropriate partners Interviews, hires, trains and promotes associates to support store operations and company growth Leads training and development activities across business areas, including sales, service operations, merchandising and business operations, to positively impact the customer experience, maximize execution and minimize risk Partners with and develops associates to resolve customer issues Obtains and responds to customer feedback by directly interacting with customers, internal staff, written surveys as needed Partners with appropriate departments and regional team members as needed Ensures team adheres to asset protection and risk management processes and procedures. Researches and approves transactions that are identified as exceptions to normal business conditions Executes AOR responsibilities according to company guidelines and checklists Manages cash and other payment procedures and paperwork processes associated with the sale, wholesale, service and purchase of vehicles Identifies and raises awareness of opportunities to reduce waste; analyzes and identifies process improvements Adheres to all CarMax policies and procedures including, but not limited to risk management, loss prevention, standards of professional appearance and proper recording of time Performs duties and tasks while reporting to the Location General Manager § Displays financial responsibility through P&L management Uses all CarMax software and media effectively Complies with all local, state and federal regulations Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy. Work requires ability to: Partner with others when facing complex problems Prioritize competing responsibilities appropriately Multi-task, organize work and manage time well Model and encourage exceptional team behaviors Speak, listen and write effectively in dealing with associates and customers Ability to make independent judgments regarding critical business decisions Complete CarMax provided training as required Working Conditions: Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions. Requires walking or standing for an extended periods of time. Wears CarMax clothing (acquired through company) at all times working in the store. Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
    $33k-43k yearly est. 2d ago
  • Business Manager - Enterprise External Fraud

    Capital One 4.7company rating

    Operations manager job in Deerfield, IL

    Within Capital One Risk Management, our Enterprise Fraud team is focused on creating a best in class fraud risk management program by ensuring our people, processes and technology are designed to operate in today's digital and ever-changing environment. This team oversees, advises and assesses external fraud risk management activities occurring across the company, identifies risks, optimizes fraud strategies, tools and technologies to balance customer experience with loss management and develops a fraud risk management governance and training program. This team works in close partnership with other key risk functions to ensure a comprehensive fraud risk management framework. We are looking for a motivated analytical individual who will join us as a key leader on the Enterprise Fraud team. In this role, you will regularly engage with leaders and executives across Capital One's fraud defense teams to provide thought leadership and challenge the lines of business on their fraud risk management activities. Given the importance of fraud risk management to the Company, this role is high-profile with opportunity for significant impact and growth. As a Divisional Fraud Advisor in the Enterprise Fraud team, you will apply your strategic and analytical skills to solve major company challenges. You will lead and partner with world-class professionals to evaluate and recommend enhancements to line of business fraud programs that will help make Capital One a leader in fraud risk management. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Responsibilities include, but are not limited to: Oversight and effective challenge of 1st line fraud programs and decisions Performance monitoring and analysis of trends and identification of emerging risks Drive step-change improvements in performance by connecting drivers of trends to historical behaviors and through cross-lines of business threat and best practice sharing Collaborate with various lines of business to identify and execute on opportunities to improve efficiency and improve fraud detection Provide coaching and mentoring to associates in the organization with a goal of developing and retaining talent at Capital One Our ideal candidate: Strong analytical skills: Proven track record of decision making and problem solving based on analytics Strong business judgment, leadership and integrity Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Be seen as a strategic thought partner, effectively communicating with and influencing leaders across the enterprise Have a strong bias for action and a drive to get things done Ability to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment Basic Qualifications: Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) At least 2 years of experience in analysis Preferred Qualifications: Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 5+ years of experience in analysis 2+ years of experience in financial services 1+ year of experience in consulting 2+ years of experience in people management 3+ years of experience in fraud risk management Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,400 - $180,800 for Business Manager Richmond, VA: $144,000 - $164,400 for Business Manager Riverwoods, IL: $144,000 - $164,400 for Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $158.4k-180.8k yearly 14h ago
  • Part-Time Associate Manager / Keyholder

    TUMI 4.5company rating

    Operations manager job in Schaumburg, IL

    About the job : Full Time Associate Manager Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold globally in over 75 countries through more than 1,900 points of sale. For more about TUMI, visit ************* Brand Detail: INTEGRITY Our standards are exceptional, and we stand by everything we do. PASSION We treat our products, people and clientele with the total dedication they deserve. INNOVATION When it comes to forward thinking, we are foremost. GLOBALISM We are all Global Citizens and look to contribute to a global community. ENTREPRENEURIAL SPIRIT Each of us is empowered to create personal and collective progress. Position Summary: As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills. Associate Benefits: Career pathing Work-life balance Training Paid time off Medical, dental, vision, life insurance Pet Insurance Tuition Reimbursement Tumi…. Perfecting the Journey This job description is not an exhaustive list of all functions that may be required, and this description may be subject to change. Nothing in this description restricts TUMI's right to assign or reassign duties and responsibilities to this position at any time. Employees or applicants who believe they need a reasonable or religious accommodation should request one from management or Human Resources. The Company complies with all applicable accommodation requirements.
    $29k-36k yearly est. 2d ago
  • Store Manager

    Rally House 3.9company rating

    Operations manager job in Greendale, WI

    Rally House is a specialty retail store that carries all things local! We are looking for people who enjoy working for a growing organization. You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, and the opportunity to travel and receive continued development opportunities as a leader of our store management teams while we grow beyond 300 stores! We don't just provide jobs, we provide careers. Apply today and be part of our growth! Job Description Lead the Team. Celebrate Hometown Connections. Make Every Day Game Day. Love sports, fashion, local events, and leading a team? Rally House is looking for a Store Manager who thrives in a fast-paced retail environment and brings energy, passion, and leadership every day. As Store Manager, you'll oversee daily operations, drive sales, inspire your team, and ensure your store is always game day ready. You'll manage staffing, scheduling, customer experience, and merchandising while creating a culture of accountability and excitement. At Rally House, we celebrate hometown connections by offering an outrageous selection of local and team apparel and gifts, helping fans showcase their pride in every city and stadium we serve. At our campus and stadium locations, our leaders are true fans and alumni - living and breathing the traditions, rivalries, and pride of the college teams they represent. Whether you're connecting with fellow fans or alumni, you'll help turn the store into an extension of the stadium. If you're a results-driven leader who loves to win and knows how to rally a team, we want to hear from you. Responsibilities Staffing: recruiting, scheduling, leading others Customer service: ensures customer remains the top priority Delivery Results: sales forecasting, inventory control, payroll management Merchandising: Meets Rally House visual standards; floor moves and merchandising; organizing, game-planning and execution Skills And Knowledge Ability to multi-task and balance multiple priorities., Detail oriented, Effective communication and interpersonal skills., Enthusiastic attitude, Proficient computer skills in Microsoft Word, Excel, and Outlook, Strong merchandising and visual skills. Qualifications Minimum 5 years' experience in retail; Minimum 2 years store management and coaching and developing others; Associates or bachelor's degree preferred; Sports enthusiast preferred. Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds. The position also requires the ability to work in, on, around, over and under fixed equipment and ladders. $20.00 - $28.00 Hourly
    $25k-42k yearly est. 4d ago
  • TikTok Shop - Site Operations Manager

    Tiktok 4.4company rating

    Operations manager job in Carol Stream, IL

    The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. TikTok Shop's Supply Chain & Logistics is looking for an experienced Fulfillment Node Operations Manager to oversee various aspects of building operations, maintenance, and compliance to create a safe, productive, and comfortable work environment for our employees. The fulfillment center location will be in Joliet, IL. Responsibilities: * Manage end to end e-commerce fulfillment operations including inbounding goods, pick, pack and outbound operations * Owns and delivers operational KPIs and cost targets for the regional areas of responsibility, including safety, productivity, quality, and financial goals * Responsible for providing strategic and long-term planning inputs including peak season planning * Drives continuous improvement to optimize operations and improve productivity * Champion strategic projects that have network-wide impact. * Leverages cross functional teams and third party service providers to run a world class fulfillment operation and solicit ideas to solve problems * Establishes objectives and metrics for node operations in the areas of safety, quality, productivity, and customer experience * Sets clear goals and expectations for team members, measure performance and provide feedback Minimum Qualifications * Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience * 5 years of experience managing third-party logistics providers/vendors * Strong project management and continuous improvement skills * Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs * Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc. Preferred Qualifications * Continuous improvement, Lean Six Sigma, Kaizen experience * Writing training documents and standard operating procedures
    $80k-139k yearly est. 6d ago
  • Director of ABEC Operations

    Elgin Community College 4.0company rating

    Operations manager job in Elgin, IL

    About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: 8:00 AM to 5:00 PM Monday through Friday Rate of Pay: This is a Full-Time Administrative position at grade 16, with an annual salary range of $73,141 to $97,522. The salary offer will be based on education and experience, in alignment with the College's compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: * Medical, Dental, Vision Insurance * Life and Long-Term Disability Insurance * Flexible Spending Account (FSA, DCA, Commuter) * Retirement Plans (Pension, 457b, 403b) * Time Off with Pay * Professional Development/Expense * Tuition Reimbursement * Employee Assistance Program (EAP) * Sick Banks FLSA Status: Exempt Grant Funded: No Job Summary: The primary purpose of this position is to provide leadership in planning, organizing, and managing all activities within the ABEC Operations Department. This includes overseeing intake processes, pre- and post-testing, registration, data collection, data entry, and data analysis. The role is also responsible for compiling, verifying, and submitting required documentation and reports to meet ICCB grant compliance standards. Required Knowledge, Skills & Abilities: * Master's degree in Education or a related field. * At least three years of experience in teaching or academic program administration, including staff supervision. * Demonstrated strong interpersonal skills and ability to collaborate effectively with individuals from diverse educational levels, ethnicities, and socio-economic backgrounds. * Proficiency in technology tools, including academic databases, spreadsheets, and customer relationship management (CRM) systems. * Experience working with state-funded adult education programs. * Excellent oral and written communication skills. * Creative problem-solving abilities, with the capacity to plan ahead, anticipate departmental needs, and remain open to collaborative solutions. * Ability to design and deliver accessible training that provides clear guidance on policies and practices for staff. * Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department Desired Knowledge, Skills & Abilities: * Experience working in a community college setting. * Experience managing employees in a unionized environment. * Experience administering or reporting on grant-funded programs Essential Duties: * Oversee data collection, entry, reporting, and analysis; ensure compliance with grant and college policies and practices. * Manage adult education registration and testing processes in collaboration with relevant college staff. * Hire, train, and provide ongoing supervision and support to operations team members. * Collaborate with staff to ensure accurate class scheduling and data entry into DAISI and Colleague systems. * Communicate program requirements to instructors and staff; develop and deliver training as needed. * Partner with the Student Services Division to fulfill responsibilities as the adult education ADA coordinator. Other Duties: Perform other job-related duties as assigned which pertain to the job description. Physical Demands: Light (up to 25 lbs occasionally or 10 lbs frequently) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Current SSECCA Union Member Information: The initial posting date for this position is 12/10/2025. Elgin Community College Support Staff Association(SSECCA) members that apply by 12/17/2025 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.
    $73.1k-97.5k yearly 11d ago
  • Global Customer Operations Director, Data Center Solutions

    Johnson Controls Holding Company, Inc. 4.4company rating

    Operations manager job in Milwaukee, WI

    What you will do: Reporting to the Executive Director, Service and Parts Operations, Global Data Center Solutions, the Global Customer Operations Director is a business partner and critical driver of execution across the Global Data Center Solutions (GDCS) service and parts operations teams. This leader owns oversight and the operating rhythms of workstream teams and works with workstream leaders to ensure timely completion of strategic initiatives. The Global Customer Operations Director must be comfortable holding other leaders accountable with effective communication and must also be able to provide executive updates on complex topics related to the overall Global Service & Parts Operations within GDCS. The role demands a high level of cross-functional coordination, strategic alignment, and performance tracking to support business growth and operational excellence across the Global Data Center Solutions (GDCS) organization. The Global Customer Operations Director has accountability and is a leader in supporting the organization's culture and success while scaling the Service & Parts strategy globally. This will be achieved by fostering collaborative relationships with key stakeholders both within JCI (e.g., Region Operations teams, Commercial data center team) as well as with Vice president and senior level customer counterparts. Understanding our customer's needs and incorporating them into our processes will be an important capability. As a leader in the Global Data Center Solutions organization, this person will have the opportunity to work closely with senior leaders across the portfolio to align efficient process rigor with Strategy, Technology, and Implementation. The Global Customer Operations Director is a unique opportunity for a high-performing candidate to share in the creation of sustainable value generation across Johnson Controls. This global leader will lead and manage a portfolio of initiatives to enable data center service and parts business growth, innovation and operational improvement within Johnson Controls. On a daily basis, the Global Customer Operations Director will interact with a broad range of functional and business partners to lead and implement initiatives driving transformational change. Work involved understanding critical strategic items and translating them to operations globally. How you will do it: Strategic business leader who deeply understands driving organization culture shifts to have a multiplier impact on people and business outcomes Design, develop and implement transformation strategies and practices that will enable measurable commercial and operational success Understand overall Johnson Controls Strategy and business unit/functional-unique priorities to ensure alignment and linkage between transformation and key strategic initiatives Experienced leadership influencer who builds strong relationships across the business and with cross-functional partners Advise business leaders on proactively managing stakeholders, including anticipating and mitigating risks and issues, navigating stakeholder interests/conflicts and prioritization, and facilitating alignment. Cultivate meaningful relationships with key stakeholder groups to enable excellence through transformed ways of working. Hold team members / Initiative Owners accountable for their deliverables in accordance to requirements and verifying completion of each deliverable Highly disciplined and accountable doer with a strong bias towards action Support and/or lead ad hoc project teams, as required What we look for: Requirements: BA / BS plus at least 10 years successful experience in business, transformation, organizational design or culture change management and stakeholder / community engagement, or related field or comparable experience Successful leadership of JCI Service and/or Parts operations and ability to develop and implement lasting change Demonstrated leadership of transformation initiatives working with key leaders in large, matrix management organizations Excellent interpersonal skills and ability to build relationships, manage stakeholders, and manage conflict at all levels of a global enterprise Outstanding verbal and written communication skills, with ability to create and communicate compelling messages to various stakeholders Demonstrated organizational skills, including project planning, project management and team building Ability to engage globally, understand and work effectively in a culturally diverse organization Ability to operate in a matrix organization and manage team members by influence Ability to think strategically and adapt quickly to new environment and demands Enjoy collaborating, building skills, and succeeding in a fast-paced environment Candidate must be well organized and capable of managing numerous competing priorities Desired Qualifications: Master's Degree (or equivalent) in relevant subject area Comfortable making decisions with incomplete information and navigating ambiguity and uncertainty Worked with, or within, key corporate functions such as transformation, operations in a large corporation. Willing to challenge others and be challenged Experience with a wide variety of structured problem-solving processes and reporting tools Experience of collaboration tools and digital platforms HIRING SALARY RANGE: $141,000 - 188,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $141k-188k yearly Auto-Apply 12d ago
  • Customer Operations Manager

    NSI 4.5company rating

    Operations manager job in Elmhurst, IL

    Job Title: Customer Operations Manager Reports to: VP of Sales Job Type: Full-time We are looking for a highly motivated and driven Customer Operations Manager to start as soon as possible. Reporting to the VP of Sales, the role will consist of managing customer satisfaction by answering to client needs and coordinating internally with the departments of sales, operations, and procurement. As the ideal candidate, you will take charge of all aspects of customer service and foster positive relationships with our clients. If you know how to find unique ways to deal with customer's urgent needs and specific requests, you'd be a perfect fit for this position. The Customer Operations Manager will support, lead, and improve the operations involving clients and will be the key point of contact for all customer-related inquiries. Responsibilities: Manages key customer inquiries in a timely fashion Organizes customer setup, documentation preparation, new item forms creation, and reporting in the ERP system Confirms order receptions, sends ETA to customer/distribution centers, and follows through on fulfillment Liaises interdepartmentally to ensure timely and complete shipment of orders, from purchase order reception to assistance with invoice creation and review Resolves order discrepancies via coordination with customers, sales, operations, and accounting Coordinates transportation of finished goods optimizing routes and carriers to reduce delivery times and control costs Handles customer inquiries, concerns, and any inbound communications in a clear, professional, and concise manner Achieves productivity standards and goals while maintaining the highest level of customer service Engages in process improvement creates new standard operating procedures The ideal candidate will have: Outstanding written and verbal communication skills to collaborate interdepartmentally and with customers Strong systems skills on Google Suite, specifically Google Sheets. Experience with EDI is a plus Experience and comfortability using an ERP system (SAP Business One preferred). Mac experience is a plus. Maintains extreme attention to detail all-the-while working in a fast paced environment Strong organizational, time management and problem solving adeptness Education and Experience: A Bachelor's degree in business administration or related field 5-7 years of experience in customer operations or sales administration in the food/CPG industries dealing directly with supermarket chains and retailers Work environment: Remote work available but candidates must be living in close proximity to NSI's office in Elmhurst, IL for in-person meetings. Please do not apply if you are not living at least 1-2 hours within this location. NSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Please direct all recruiting and candidate inquiries to **************. Contacting other team members or departments will result in your message not being reviewed. #LI-Remote
    $78k-106k yearly est. 49d ago
  • Regional Director of Operations

    Alter Trading Corp 4.2company rating

    Operations manager job in Milwaukee, WI

    The Regional Director of Operations (RDO) leads a team of Managers and is responsible for running a profitable, growing, sustainable and safety-conscious business that is well-regarded in the community and environmentally sound. This position may be placed in either Milwaukee, Green Bay or Madison, WI. ABOUT THE JOB: Drives a safety culture throughout the region, and is responsible for improving the safety and occupational health of the region's employees on an ongoing basis. Ensures the company's emphasis on environmental stewardship is represented in the region. Works with the environmental department and facility managers to develop and execute multi-year improvements. The RDO is jointly responsible, with the Regional Marketing Manager, for the P&L of the region. Develop budgets and review performance to the same with facility managers and others. Work with the Regional Marketing Manager to develop market share and Alter's strength in the region. Identify regional & facility-level opportunities to leverage operational capabilities to grow volumes and margin. Achieve consumers' product quality expectations. Drive annual productivity improvements driving down operating costs across the region. Leverage regional transportation synergies as well as aiding facility managers embrace yard-level improvements. Drive business development & support due diligence and integration of acquisitions. Own the human capital managing the region's yards. Develop succession and development plans for facility managers and other key roles. Identify and mentor rising talent for roles inside and outside the region. Be a leader developing all regions' Management Trainees through this region's centers of excellence. Address non-performers and mediocrity in the organization and make the tough choices. Review accuracy of inventory and financial results at the facilities. Deploy and improve controls to limit losses and fraud at the yards. Oversee the implementation of documented Policies, Procedures, and Practices (P3s) at the facilities. Be involved with local and state-wide legislation and ensure Alter is a respected member of the community and industry associations. Comply with all laws, rules and regulations in the course of business. ABOUT YOU: Bachelor's Degree or equivalent years of experience at the Regional management level 4-8 years of experience managing multiple facilities Scrap Industry experience highly preferred Shredder Management experience preferred Travel required and must be a resident (may consider relocation) in one of the key facilities within the region Performs other responsibilities as assigned or directed. Hands On, Onsite leadership is part of the Alter Culture. ABOUT OUR BENEFITS: Medical, Dental & Vision Insurance Offered Company Paid Disability Insurance HSA w/ company match 401k w/ company match Paid Time Off in the First Year Relocation Assistance provided for this position ABOUT ALTER TRADING: Alter Trading is a 125+ year old company with 70+ scrap metal processing facilities through the Midwest and Southern regions. Alter is committed to our customers by being the best source of both ferrous and non-ferrous metal and by giving great customer service. Job Seekers with a background in Non Ferrous, NF, Ferrous, Metals, Shredders, Supervisor, Lead, Leadership, Inventory, Manager, director typically do well in this position.
    $74k-137k yearly est. Auto-Apply 13d ago
  • Manager: Logistics Freight Audit & Payment Operations

    GE Healthcare Technologies Inc. 4.2company rating

    Operations manager job in Waukesha, WI

    The Manager of Logistics Freight Audit & Payment Operations will lead a high-performing team responsible for ensuring accurate, timely, and compliant freight invoice processing across global logistics operations. This role will oversee carrier onboarding and management, resolve payment discrepancies, and maintain invoice integrity across freight audit systems. The ideal candidate will bring strategic leadership, financial acumen, operational rigor, project management, and a continuous improvement mindset to optimize freight spend and support enterprise logistics goals. Job Description Key Responsibilities: * Oversee end-to-end freight invoice validation and resolution processes. * Collaborate with finance and logistics teams to ensure timely and accurate payments inclusive of financial accrual and statement of account support. * Investigate and resolve discrepancies, disputes, and exceptions with carriers and internal stakeholders. * Manage onboarding and setup of new carriers in freight audit and payment systems. * Maintain carrier master data and ensure compliance with contractual terms. * Partner with procurement and logistics teams to support carrier performance reviews. * Ensure business rule logic data accuracy across audit platforms, ERP systems, and reporting tools. * Monitor and improve data flows between logistics, finance, and carrier systems. * Lead initiatives to automate and streamline freight audit processes. * Ensure adherence to internal controls, audit requirements, and regulatory standards. * Support internal and external audits with documentation and process transparency. * Lead and develop a team of freight audit and payment specialists across regions. * Establish performance metrics and drive accountability for operational excellence. * Foster a culture of collaboration, ownership, and continuous improvement. * Lead cross-functional projects to enhance freight audit and payment operations. * Define project scope, timelines, and deliverables aligned with logistics and finance goals. * Coordinate with IT, finance, and supply chain teams to implement system upgrades, process improvements, and compliance initiatives. * Track project milestones and report progress to senior leadership. Minimum Qualifications: * Bachelor's degree in Supply Chain, Finance, Business, or related field (Master's preferred). * 7+ years of experience in logistics, freight audit, finance, or payment operations. * Experience leading and managing cross-functional or global teams. Preferred Qualifications: * Master's degree in Supply Chain, Finance, Business, or related field * Proven leadership experience managing cross-functional or global teams. * Strong analytical skills and proficiency in freight audit platforms and ERP systems. * Excellent communication, negotiation, and stakeholder management skills. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No
    $72k-96k yearly est. 47d ago
  • Regional Director of Operations-Southern Cal

    Transdevna

    Operations manager job in Lombard, IL

    Regional Director of Operations-SW Do you thrive in a leadership role and want to make a real impact? Transdev is searching for a Regional Director of Operations to help lead the Southern California Region. In this pivotal role, you'll provide strategic direction and support to ensure all locations have the resources they need to excel. Join our team and be part of something bigger! Transdev is proud to offer: + Competitive compensation package of minimum $180,000 - maximum $220,000 + Eligible for annual bonus of up to 25% Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 12 days; 8 standard and 4 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability. Benefits may vary depending on the location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Demonstrates knowledge of safety management practices and skills needed to focus attention on the necessity of safe operations in all areas, together with an understanding of federal and state safety standards and regulations. + Lead operations management and client relations, including operational planning and performance, P&L management, and client communication and issue resolution. + Promote Transdev's Purpose and Culture.Support employee recruiting and retention efforts, driving Transdev's goal to be an employer of choice. + Resolve problems with an emphasis on accountability, delegation of responsibility, and the ability to make decisions. + Provide leadership in employee relations issues, motivate staff, and produce coordinated and consistent efforts to achieve corporate goals. Creates strong relationships with employees and understands the practices of successful employee recruiting. + Provide leadership in labor relations issues, including, but not limited to, arbitrations and final step grievance hearings. Regulates compliance with the Freedom of Association policy. Provides direction in applying collective bargaining agreements and other relevant items. + Conduct facility evaluations. When necessary, make recommendations for improvement to existing facilities or identify alternative locations that will accommodate business needs. + Demonstrates good presentation skills and the capability of maintaining a high level of visibility in all respects, including interacting with clients, community organizations, and government agencies and officials. + Maintains necessary records concerning compliance with all federal and state regulations, personnel files, and internal company reporting. + Collaborate with regional support teams and the senior vice president by directing resources for optimal region and location-specific performance. Requirements: + 5+ years' experience in operations management, preferably transportation and/or logistics and/or public transit. + Prior experience managing multiple locations with unique business plans. + Strong leadership skills, including analysis, problem-solving, negotiating, and decision-making capabilities. + Demonstrated knowledge of safety management strategies and practices and relevant federal/state safety regulations. + Must have proficient Excel skills and familiarity with all Microsoft Office products. + Good oral and written presentation skills. + Undergraduate degree or 5+ years relevant industry experience + The position is based in the Southern California area. Relocation assistance is available. Travel up to 20% outside of the southwest region of California Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone, and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 20 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes, and noise Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Executive & Senior Level Management Job Type: Full Time Req ID: 6109 Pay Group: VDD Cost Center: 983 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $180k-220k yearly 1d ago
  • Office Admin/Operations Manager

    Dupage County 4.2company rating

    Operations manager job in Lombard, IL

    About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you. A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of a fast growing organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing. View a few YouTube videos to learn about us: ******************************************* ******************************************* Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - IL - DuPage County is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $57k-72k yearly est. Auto-Apply 60d+ ago
  • Regional Director of Operations

    CCL Hospitality Group

    Operations manager job in Lombard, IL

    Job Description Salary: $130000 -$140000 Other Forms of Compensation: RDO Bonus eligible With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Please Note: Required Experience & Location Criteria Due to client expectations and leadership alignment, this role requires direct senior living leadership experience, with a strong emphasis on Independent Living (IL) dining and hospitality within premier CCRC environments. Candidates must have demonstrated success supporting communities where 80% or more of the resident population is Independent Living, along with working knowledge of Assisted Living and Skilled Nursing operations, including clinical coordination and regulatory considerations. Additionally, candidates must bring regional or multi-site leadership experience, and be based in-or willing to relocate to-the Chicago metro area or a nearby central Midwest location. These communities are hospitality-forward, luxury CCRCs, and success in this role requires the ability to translate elevated front-of-house standards into scalable senior living operations, particularly within Independent Living settings. Lead a High-Profile, Multi-State Dining Portfolio Focused on Culinary Excellence and Hospitality-Forward Innovation This field-based role supports a group of well-established continuing care retirement communities (CCRCs) across the Midwest. The portfolio includes a mix of à la carte dining, assisted living, and clinical nutrition programs, requiring a leader who can balance operational discipline with elevated hospitality and strategic growth. With new openings and continued expansion on the horizon, this is a high-impact opportunity for a seasoned foodservice executive to shape strategy, elevate dining experiences, and lead cross-functional teams in a mission-driven environment. Robust travel is required-typically 4+ days per week in the field. Ideal candidates will be based in or near a major Midwest travel hub, with strong preference for the Chicago metro area, to support efficient travel across Illinois, Kansas, Minnesota, and Wisconsin. (outlier property in Pittsburgh, PA) Job Summary: As the Regional Director of Operations, you will be responsible for the overall operation, growth, and profitability of the region. You will provide the vision and strategic leadership to drive resident and client satisfaction through the delivery of best-in-class dining and hospitality experiences. In this hands-on leadership role, you must have the ability to travel to regional communities to provide ongoing training and support to unit food and beverage leadership teams, quality assurance, and to identify areas of opportunity. This role requires a strong background in food and beverage management, exceptional financial management skills, building and leading diverse teams, and a passion for delivering outstanding resident experiences. Account Management & Client Relations: Balance company goals and regulatory agency requirements with individual client objectives to create a personal program that meets resident needs. Conduct quarterly business reviews with client to make certain community objectives are being met, communicate industry trends, and ensure client has opportunity to share critical feedback. Actively participate in food service-related committees within assigned communities, or otherwise be involved in and visible at special events within each assigned facility, to demonstrate the company's team approach and commitment to the community. Strong problem-solving and decision-making skills, with the ability to handle multiple priorities in a fast-paced multi-site environment. Flexibility to travel between communities within your region. Develop priority-focused consultation agendas in advance of visits. Ensure that community staff are given ample opportunity to schedule themselves to attend. Drive guest satisfaction by maintaining product and service quality standards; Periodic property inspections, ensuring completion of company training programs and initiating corrective action as necessary. Review resident surveys for service concerns and work with Executive Directors and the Director of Dining Services to address and resolve going forward. Understand and leverage company support teams and systems to meet region Key Performance Indicators Collaborate with department heads, executive chefs, restaurant managers, and other team members to create innovative menus and dining concepts that meet and exceed guest expectations. Business and Financial Acumen: Ensure responsible financial management of assigned communities. In partnership with leadership team, develop annual budgets to accurately forecast financial performance, monitor financial reports to ensure budgetary compliance, and implement policies to deliver financial results in accordance with those budgets. Timely completion of all daily, weekly or monthly reports as outlined in the corporate policy and procedures. Participate in the sales process by assisting with contract negotiations and leading new opening services for the transition of new business accounts. Collaborate with marketing team to develop and implement promotional initiatives, special events, and marketing campaigns to drive revenue and enhance resident experiences. Coach and support operations team to effectively manage wages and controllable expenses. Team Building & Management: Provide the vision, strategy, and tools to all team members to successfully execute their community dining program in order to exceed resident and client satisfaction. Exceptional leadership abilities, with a demonstrated ability to motivate, develop, and manage a diverse team. Provide both positive and negative feedback to department, team or individual staff members, identifying areas for improvement and implementing training programs, as needed, through onsite meetings, virtual meetings, telephone calls, one on one coaching. Recruit, train, mentor, and motivate a high-performing team of food and beverage professionals, fostering a culture of excellence and teamwork. Utilize an “open door policy” to solicit employee feedback and address team member problems or concerns. Preferred Qualifications: Bachelor's degree in business, health care or related field, or equivalent comparable experience. Confirmed ability to manage a team of six or more manager-level team members. Minimum of two years' experience in multi-unit management with a focus on Food Services. Strong track record of driving customer satisfaction. Proven ability to work effectively in an unstructured; fast paced and P&L environment. Shown ability to mentor and develop team members. Excellent written and verbal communication skills. Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at CCL are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. CCL maintains a drug-free workplace. Req ID: 1439525 CCL Hospitality Group Nicholas Henderson [[req_classification]]
    $130k-140k yearly 11d ago
  • Office Operations Manager - Racine Location

    Outreach Community Health Centers 3.8company rating

    Operations manager job in Racine, WI

    The Office Operations Manager oversees the daily administrative and operational functions of the community health center, ensuring efficient delivery of medical, behavioral health, and dental services. This role manages front office operations, supports clinical staff, ensures compliance with regulatory requirements, and drives process improvements to enhance patient satisfaction and operational efficiency. Essential Duties and Responsibilities The essential functions include, but are not limited to, the following: Operational Management Oversee day-to-day operations of the front office, including patient registration, scheduling, insurance verification, and billing coordination. Ensure smooth workflow between medical, behavioral health, and dental departments. Monitor appointment scheduling to maximize provider productivity and patient access. Develop, implement, and monitor office policies and procedures to ensure compliance with federal, state, and local regulations. Staff Supervision and Development Supervise, train, and evaluate administrative/front desk staff. Coordinate staff schedules and ensure adequate coverage at all times. Foster a collaborative and patient-centered work environment. Conduct regular staff meetings and performance evaluations. Compliance and Quality Improvement Ensure compliance with HIPAA, OSHA, and other applicable regulations. Participate in quality improvement initiatives and credentialing/accreditation activities. Track key performance indicators (e.g., patient satisfaction, no-show rates, billing accuracy) and recommend improvements. Financial and Resource Management Work with leadership to manage office budgets and expenses. Oversee supply inventory and procurement for medical, behavioral health and dental operations. Assist with grants and reporting as needed. Customer Service & Community Relations Address patient concerns or complaints promptly and professionally. Serve as a liaison between patients, staff, and leadership to resolve operational issues. Support outreach initiatives to strengthen community partnerships. Minimum Qualifications (Knowledge, Skills, and Abilities) Education & Experience: Bachelor's degree in Healthcare Administration, Business Administration, or related field (or equivalent experience). Minimum 3-5 years of leadership experience in healthcare office management or operations, preferably in a community health center or FQHC setting. Experience supervising staff in a medical or dental environment. Knowledge, Skills, and Abilities: Strong understanding of medical and dental office workflows, insurance billing, and scheduling systems. Familiarity with electronic health records (EHR) and dental practice management software. Excellent leadership, organizational, and problem-solving skills. Strong interpersonal and communication skills with a patient-centered approach. Ability to manage multiple priorities in a fast-paced environment. CERTIFICATES, LICENSES, REGISTRATIONS: Current Wisconsin driver's license required. Racine Community Health Centers, Inc. is an Equal Opportunity Employer
    $34k-51k yearly est. 44d ago

Learn more about operations manager jobs

How much does an operations manager earn in Kenosha, WI?

The average operations manager in Kenosha, WI earns between $56,000 and $143,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Kenosha, WI

$90,000

What are the biggest employers of Operations Managers in Kenosha, WI?

The biggest employers of Operations Managers in Kenosha, WI are:
  1. Amazon
  2. CVS Health
  3. Ocean Spray Cranberries
  4. Operations
  5. Stericycle
  6. Twin Disc
  7. W M Holdings Inc
  8. O & H Danish Bakery Inc.
  9. Sweet Career
  10. Twin Discorporated
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