Store Manager - #982 - Ellet, OH
Operations manager job in Akron, OH
Store Manager
SUMMARY: As a Store Manager, you will be responsible for all aspects of your store's team and operations. You will be responsible for driving store profitability and managing your inventory levels. You are responsible for recruiting and hiring talent, while providing training and development to retain a customer focused workforce that will consistently provide a superior guest experience, delivering on our brand promise of “Convenience You Can Trust”.
PRIMARY RESPONSIBILITIES:
Responsible for managing the day-to-day store operations, which includes hiring top talent, training, and developing your team while driving store profitability.
You will build and foster a culture where the primary focus will always be on the guests' needs and providing Convenience You Can TRUST .
Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests.
Actively manage your P&L and inventory by identifying store and category sales trends and implementing action plans to generate and drive additional sales opportunities to maximize performance and drive profitability.
Create an organized and process-oriented environment.
Communicate company objectives as necessary so that store team members understand how the company strategy fits into their daily operations.
Set clear expectations for team members, track results, and manages performance for continuous improvement.
Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls.
Create a culture of people-first, superior guest service, and operational excellence to deliver on MAPCO brand standards. Focus on execution and creating a culture with systems and resources in store.
Practice discipline to optimize results by efficient expense spending and thorough planning.
Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses thereby maximizing store performance and profitability.
QUALIFICATIONS:
Must have a people first mindset; every team member and guest deserve a great experience.
Strong team building, leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
Skillful communicator with the ability to communicate complex issues in an easily understood manner.
Ability to plan, prioritize, and effectively deal with ambiguity in a fast-paced environment, with energy, drive, and a focus on execution.
Manage work schedules within established budgets for optimal store coverage.
Required to have a strong business acumen.
Must have a valid driver's license and satisfactory MVR.
Availability to be on call 24/7.
EDUCATION and/or EXPERIENCE:
High School diploma or GED is required.
Minimum of 1-2 years retail management experience in similar working environment
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to talk or hear, to stand, walk, and sit. They are frequently required to bend, squat/stoop, use hands to type data, operate business equipment and dial the telephone, and lift up to 40 pounds. They are on call 24/7 and may work between 50 and 60 hours a week.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
Team Lead, Market Operations - Lorain, OH
Operations manager job in Vermilion, OH
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Castaway Bay Resort Maintenance
Operations manager job in Vermilion, OH
$14.25/hour
Ages 18+
At Cedar Point, work is FUN! Working in a resort maintenance role means you are responsible upkeep and cleaning of indoor and outdoor public areas in Cedar Point Hotels and Campground. You'll also…
Responsible for the overall cleanliness of public restrooms facilities. Components include sinks, toilets, showers, counters and walls.
Ensure guest walkways and sidewalks are clear of debris, foliage, mulch, and dirt.
Ensure the overall cleanliness of guest coin operated laundry facilities as well as washer and dryer equipment.
Some of our amazing perks and benefits:
Paid training and FREE uniforms!
FREE Admission to Cedar Point and our other properties!
FREE tickets and discounts to local attractions!
FREE tickets for family and friends!
20% discounts on food and merchandise!
Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point.
Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll…
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Cedar Point.
Availability to include some weekdays, weekends, evenings, and holidays.
Auto-ApplyStore Manager - #974 - Middlefield, OH
Operations manager job in Middlefield, OH
Company: Majors Management
Store Manager
Reports to: District Manager
Job Type: Full Time
The Store Manager will be responsible for all aspects of the store's team and operations. This position will be responsible for driving store profitability, managing inventory levels, recruiting and hiring talent, and providing superior guest experience.
PRIMARY RESPONSIBILITIES
Manage day-to-day store operations
Hire talent
Training and developing the team
Manage employee performance
Schedule employee shifts effectively to meet guest demand
Drive store profitability
Actively manage P&L and inventory by identifying store and category sales trends
Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses
Implement action plans to generate and drive additional sales opportunities
Create an organized and process-oriented environment
Communicate company objectives as necessary
Create a culture of people-first, superior guest service
Set clear expectations for team members, track results, and manage performance for continuous improvement
Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls
Other duties as assigned
QUALIFICATIONS
Minimum of 1 year of retail management experience
Must have valid driver's license and MVR
The role requires flexibility in hours, including evenings/weekends/holidays, and the ability to work at least 50 hours per week, including one weekend per month
Availability to be on call 24/7
EDUCATION and/or EXPERIENCE
High School diploma or GED is required
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.
Operating Director
Operations manager job in Norwalk, OH
We are looking for someone who:
Wants to leave behind the typical structured, 8-5 desk job
Is willing to bet on themselves and be financially rewarded for it
Enjoys problem solving within a fast-paced environment
Wants an autonomous position with support as needed
Has grit, resilience, and loves a challenge
Company Overview:
Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 350 offices across 42 states in 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch.
Responsibilities:
As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.
Business Development:
Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
Referral building:
Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
Staffing and Scheduling:
Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
In-home Assessments:
Build strong client relationships, conduct intakes, and ensure client satisfaction.
Financial Management:
Oversee office budget that is reflected in profit and loss statements.
Cultivating Culture:
Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale.
Preferred Qualifications:
A proven leader with previous experience managing a team
Success with meeting sales and business development goals
Ability to work autonomously in a fast-paced environment
Entrepreneurial mindset
Experience with direct recruitment, hiring and oversight of staff
Strong interpersonal and communication skills
Benefits:
Base salary with 20% quarterly cash profit share
Paid health, dental, and vision insurance
Company provided car with paid gas
Cell phone stipend
Unlimited PTO with corporate approval
Initial and ongoing training and professional development opportunities
We are the best…
More about us:
A Day In the Life
**********************
Who We Are
**********************
Caregiver Appreciation
**********************
Job Type: Full-time
Pay: $80,000.00 per year
Schedule:
Monday to Friday
On call
Work Location: In person
Director of Operations
Operations manager job in Cleveland, OH
Host Pros is Northeast Ohio's #1 short-term rental management company, operating 80+ high-end vacation rentals and growing rapidly. We're known for our four core values: Don't Compete, Dominate • Always Be Curious • It's Never Just Business • Unreasonable Hospitality.
We're looking for a strong, people-focused Director of Operations to lead our Cleaning, Maintenance, Guest Experience, QC/Onboarding, and field teams while ensuring exceptional experiences for guests and property owners.
What You'll Do
Lead and develop the Operations Team (cleaning, maintenance, guest experience, runners).
Hold team members accountable and maintain a culture of ownership, clarity, and high expectations.
Communicate proactively with clients; handle escalations with professionalism and calm.
Ensure every property meets Host Pros' standards for quality, safety, and hospitality.
Oversee turnovers, maintenance workflows, guest support, and property technology (locks, cameras, apps).
Manage vendor relationships; recruit and evaluate teams and tradespeople.
Anticipate issues before they happen (weather, seasonality, property quirks).
Lead operational meetings and drive process improvements as we scale 50%+ in the next year.
What Success Looks Like
Review scores of 9.70+ across 80+ listings
Smooth, predictable operations with minimal surprises
Direct reports consistently hitting goals
High client satisfaction and trust
Strong team alignment with Host Pros values
What We're Looking For
Leadership & Communication
Proven experience managing people in a fast-paced, service-focused environment
Strong communicator; confident having hard conversations
High emotional intelligence and calm under pressure
Skills & Experience
Operations, hospitality, STR, or property management experience preferred
Strong problem-solver; comfortable making decisions independently
Tech-savvy and quick to learn new platforms
Basic knowledge of home systems (HVAC, plumbing, electrical) a plus
Logistics
Based in Northeast Ohio with reliable transportation
Works Wednesday-Sunday; available for urgent issues
Compensation & Benefits
$70,000-$80,000 base salary
Performance-based bonus
Health, dental, vision insurance
Paid time off
Independent Operator - Store Manager
Operations manager job in Elyria, OH
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Store Manager
Operations manager job in Lodi, OH
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistant managers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
General Manager
Operations manager job in Uniontown, OH
At Sgt. Clean Car Wash, we are committed to delivering the highest quality car wash experience combined with exceptional customer service. Our mission is focused on delivering fast service while creating memorable customer interactions. Through our core values of #SpeedSmileSparkle, we strive to uphold excellence in every aspect of our operations and foster a positive environment for employees and customers alike.
Role Description
This is a full-time, on-site General Manager position located in Uniontown, OH. The General Manager will oversee day-to-day operations, manage and lead a team of employees, ensure excellent customer service standards, and drive profitability. Responsibilities include staff scheduling, training, handling customer concerns, managing operational budgets, and maintaining equipment and site cleanliness. Additionally, the General Manager will be instrumental in upholding company values and fostering a positive work environment.
Qualifications
Leadership, team-building, and personnel management skills
Strong organizational and multitasking capabilities
Customer service expertise with the ability to handle escalations professionally
Operational management experience, including scheduling and budgeting
Knowledge of equipment maintenance and workplace safety standards is a plus
Strong problem-solving and decision-making skills
Excellent written and verbal communication capabilities
Bachelor's degree in Business Administration or a related field is preferred but not required
Prior experience in the car wash industry or retail/service management is a plus
Vice President - Operations
Operations manager job in Cleveland, OH
Since 1971, Presrite Corporation has been providing world class forging solutions to our customers. We have three modern manufacturing plants plus a dedicated technical division for our engineering and die making capabilities, all centrally located in northeast Ohio. Press sizes range from 1,300 to 6,000 tons, forging approximately 125,000 tons of steel annually. Forgings we provide range from 2 to 300 pounds, all produced to the latest International quality standards. Our customers span many diverse markets: off-highway, agriculture, military, rail, oil and mining--just to name a few.
Presrite has helped our world move uninterrupted, one forging at a time, for over 50 years. If you are looking for a leadership position in an innovative and industry leading company, we have a great opportunity for you. We are currently seeking qualified candidates to join our Executive team!
SUMMARY:
Reporting directly to the CEO, the Vice President - Operations will be the operational leader for the company, responsible for creating and implementing strategies that optimize Presrite's manufacturing processes, delivering operational excellence and financial efficiency. Specifically, the Vice President, Operations will implement the proper manufacturing operational controls, as well as the necessary reporting procedures. By focusing on safety, quality, delivery, cost, and sustainability, this position ensures alignment with business goals and long-term strategic plans.
A successful candidate will bring a proven track record to ensure that Presrite achieves and exceeds customer expectations while maximizing financial returns to its stakeholders. Additionally, this role will establish an organizational structure that supports these initiatives by placing the best people in the right roles. To achieve Presrite's objectives, the Vice President, Operations will foster an environment of collaboration, innovation, sense of urgency, personal accountability, follow-through, engagement, and empowerment.
Requirements
MAJOR JOB RESPONSIBILITIES (not all inclusive)
· Ensure the highest commitment to safety; drive productivity and efficiencies through the implementation of continuous improvement processes and initiatives.
· Provide day-to-day leadership and management across the manufacturing locations.
· Responsible for driving the operations to surpass business objectives and performance to budget; metrics driven - efficiency, productivity, OEE, etc.
· Responsible for the measurement and effectiveness of all operations processes, and specifically provide timely, accurate, and operational metric reports on all items related to manufacturing and supply chain management.
· Collaborate with the management team to develop and implement plans for manufacturing and supply chain infrastructure of systems, processes, and personnel designed to accommodate the rapid growth and efficiencies throughout the organization.
· Motivate and lead a high-performance management team; working closely with plant and corporate resources to develop and lead an organization known for high quality products and world-class service.
· Compliance with proper monitoring and reporting of production data via the ERP system.
· Lead a success oriented, accountable environment within the company.
QUALIFICATIONS:
· Bachelor's Degree in Engineering (preferred), Management, or Business Administration. MBA a strong plus.
· Minimum of 12 years of relevant and progressive manufacturing operations management experience (forging experience is a plus), of which at least 3 years have been in a senior management role; and a demonstrated track record of advancement with the ability to take on increasing levels of responsibility.
· Proven success in overseeing multi-site operations.
· Substantial experience in financial planning and analysis around manufacturing and supply chain with previous experience in reducing costs, improving profits, and streamlining operations.
· Must have previous experience/best practices in implementing and using continuous improvement tools, such as Lean, 6S, Six Sigma, etc.
· Must have experience with ISO 9001 or AS9100 quality systems.
· Proven P&L experience with strong inventory management, budgeting, and planning capabilities to accurately capture manufacturing efficiencies and continuous improvement savings.
· Excellent people skills, with an ability to partner with a dynamic leadership team.
· Possess personal qualities of integrity, credibility, and commitment to corporate mission.
· Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions.
· Exceptional negotiation, written and verbal communication/presentation skills.
· Demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
· Proficient in MS Office 365, Infor/Syteline experience is a plus.
No phone calls, please.
Employment Ready Applicants Only.
The above information on this description has been designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of an associate assigned to this position.
Presrite is an Equal Opportunity Employer. Employment contingent upon successful completion of background investigation. Pre-employment drug screening is required. The Company participates in E-Verify. E-Verify is an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. *********************
VP, Operation
Operations manager job in Cleveland, OH
The Vice President of Operations (VP) will develop the team and ensure continuous improvement while managing the industrial manufacturing function of the supply chain to ensure on-time delivery of high quality products produced in an environmentally responsible manner in safe facilities. The VP will collaborate closely with R&D and Sales & Marketing to ensure that new products introductions are well managed to meet market expectations. The VP will partner with the CEO and other members of the executive leadership team to set strategy with a focus on high growth, innovation, and profitability. Location The position is located at the company's corporate headquarters in Cleveland, Ohio. Reporting Relationships The Vice President will report directly to Sarah Nash, the Chief Executive Officer of Novagard, and will have four direct reports. Peers to the VP, all of whom report to the CEO, include the Senior Vice President of Sales and the Vice Presidents of: Research & Development; Quality; Marketing and Product Management; and the Chief Financial Officer. Responsibilities The VP will be responsible for the silicone, grease and foam manufacturing operations, warehouse operations, EH, process engineering production planning, inventory management, maintenance and continuous improvement. Responsibilities include: • Lead and manage employees to meet all company Key Performance Indicators (KPIs) and metrics. Motivate and coach teams to identify opportunities to eliminate/decrease waste, scrap, and overtime and improve cycle times and yields. Will ensure operational discipline and compliance with process and safety procedures. • Develop, advocate for, and implement the manufacturing strategy. Ensure focus on critical initiatives and communicate status to the CEO and executive team. • Work with Human Resources to drive excellence in employee recruitment, training and development, growth opportunities, and retention. • Create and maintain an environment of open interactive communication and best practice sharing. Coach and mentor employees for professional development for expanded knowledge, responsibilities. and growth. • Develop a continuous improvement culture through the implementation of operational excellence systems such as Lean Six Sigma • Support process audits and ISO 9001-2015 & IATF16949-2016 compliance and the ISO 14001 implementation and lead by example to ensure high quality standards of his/her team. • Keep the executive team informed about progress and problems and provide solutions. • Implement inventory systems for accuracy, stock rotation, and shelf life. Work with customer operations and production planning to optimize inventory levels. Design and implement an optimized plant layout for improved efficiency and space utilization. • Champion a safe and healthy work environment for all employees, as well as OSHA compliance, through existing Novagard policies, procedures, and audit processes. Compensation Novagard sees the Vice President of Operations as one of its critical appointments and the individual will be compensated accordingly. The primary components of the company's compensation are a base salary and annual cash incentive based on personal and company performance. The company also offers a competitive benefits package. Relocation assistance will be provided as required. Opportunity The successful candidate will have the opportunity to join a dynamic, innovative, rapidly growing, profitable company. The VP of Operations will contribute to the future technology of the company and further leverage its position in the industry. Travel Travel will be as expected for a role at this level. THE CANDIDATE: Education The successful candidate will hold a bachelor's degree in engineering or chemistry or have equivalent experience; master's degree is a plus. Experience • 15-20 years of progressive responsibility and experience at a management level in a continuous manufacturing environment or an equivalent combination of education and relevant experience. • Strongly demonstrated general management skills including team building, JIT process-based manufacturing, cost management, material/logistics, forecasting and planning, problem solving, quality management, and strong customer relations. • Experience with new product introduction processes and methodologies. • Experience selling into demanding industries, such as medical and high-performance electronics. • Experience in managing capital projects. • Knowledge of applicable legislation in the areas of health and safety, OSHA, employment, accounting principles, and supply contract administration. • Proficient in the use of ERP systems. NetSuite experience is a plus. • In-depth knowledge of Lean Manufacturing, Continuous Improvement, 5S, Kaizen, and Six Sigma with a preference for Black Belt certification. Has depth of knowledge to understand root issues and problems and a deep understanding of how processes work. Personal and Professional Characteristics • Able to manage up, collaborate with peers, and still take a team-based approach with the manufacturing organization. • Links mission, vision, values, goals, and strategies to everyday work. Sets clear, meaningful, challenging, and attainable group goals and expectations that are aligned with those of the organization. • Able to improve current operations while also maintaining an eye for innovation and continuous improvement. • Open to suggestions, feedback, and constructive criticism. Eagerness and capacity to learn. • Expresses genuine interest in developing people; impactful coach and mentor to others. Provides helpful and specific feedback, and creates an environment that fosters learning, growth, and development. Encourages high performance and personal development. • Possesses business acumen and a market-focused approach to the business. With an understanding of the size, scope, and complexity of the business, can generate ideas about the organization's future and translate them into tangible goals and strategies. • Capable of adapting quickly in response to changing business needs and working in a fluid environment; agile and calm especially during hectic times. • Strong work ethic and the ability to build credibility and trust by demonstrating high ethical standards. • Hands-on leader who is willing to roll up his/her sleeves to accomplish goals • Can effectively address and resolve differences and conflicts among team members and decision makers
Site Operator I
Operations manager job in Akron, OH
KB BioEnergy is dedicated to protecting our environment for current and future generations by generating renewable energy using sustainable technology. KB BioEnergy operates and maintains the Akron Renewable Energy Facility, which is responsible for managing all of the wastewater solids from the City's Water Reclamation Facility. Our facility operates 24/7/365!
The Electrical Plant Operator performs work throughout the plant for regular operations, regular and predictive maintenance, troubleshooting, analysis and repair of equipment, specifically electrical equipment, and related components for a sludge pumping and treatment facility and biogas driven electrical generation systems.
Essential Duties and Responsibilities
Operate, monitor and maintain facility operations
Operate various tools including hand tools, welders, pneumatic and electric tools
Operate computers and CMMS to obtain work orders, place work orders, log work performed, and search for inventory parts
Read and interpret blueprints and schematics
Follow all KB BioEnergy safety guidelines and complete incident reports immediately when required
Perform general housekeeping in the maintenance shop and throughout the facility
Regular, consistent and punctual attendance is required
Other duties may be assigned
QualificationsEducation and/or Experience
High school diploma or GED
Certificate of completion from a 2-year mechanical training program or military experience preferred
Minimum 2 years' experience in industrial setting
Electrical experience required
Requirements
Able to perform maintenance trades including electrical, machinist, rigging systems, welding, pipe fitting and fabrication, pumps and piping systems, gearbox and bearing maintenance, lubrication, mechanical maintenance, and hydraulic and pneumatic
Ability to follow oral and written instructions
Basic familiarity with diesel and gasoline engines
Ability to multitask
Ability to work independently and in a team environment
Ability to learn new programs/software as needed
Ability to work 3rd shift and holidays
Candidates must submit to a pre-employment drug screen and background check
Preferred
Basic computer skills
Able to operate heavy equipment
Able to use or become familiar with testing equipment
Physical Requirements:
Ability to sit, stand, walk, use hands, reach with hands and arms, twist, bend, stoop, climb ladders, push, pull, shovel, pound, lift, talk, and hear
Occasionally lift and/or move objects up to 50 pounds.
Ability to wear personal protective equipment
All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data or other legally protected status.
KB BioEnergy is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Auto-ApplyOperations Development Program
Operations manager job in North Canton, OH
What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
What is the Operations Development Program?
The Operations Development Program (ODP) is a two-year program designed to provide thorough exposure to The Timken Company's manufacturing and manufacturing support functions to develop future leaders within the company. The program includes various professional development experiences and on-the-job training during each assignment.
ODP participants are a part of a cohort that advance through the program to attend trainings, network, and collaborate with leadership throughout the year. Participants will be mentored, and have significant interaction with senior operations leaders throughout the company.
The program consists of four assignments each six months in duration. The first two assignments will be in one plant location. Program participants will then relocate to a second plant location for their third and fourth assignments. After completion of the program, permanent assignments will be in one of our U.S. manufacturing facilities.
The four assignment focus areas:
Supply chain
Continuous improvement/lean
Manufacturing/operations supervision
Quality advancement
Education Requirements/Qualifications:
College graduate (December 2025 - May 2026 preferred).
Bachelor's in Mechanical Engineering, Bachelor's in Industrial and Systems Engineering, Bachelor's in Supply Chain Management, Bachelor's in Operations Management or related business or engineering degree.
Minimum cumulative GPA of 2.8 or above.
Manufacturing internships/co-ops preferred.
Leadership experience demonstrated in academic or extra-curricular activities, or during employment.
Ability to relocate. Possible placement locations: South Carolina, North Carolina, Illinois, Tennessee, New Hampshire, Ohio, or other.
Must be legally authorized to work in the United States without visa sponsorship.
This position may require access to United States export controlled technical data (“CTD”) and hardware under the Departments of US State (ITAR) and/or Commerce (EAR). Eligible candidates are; US Citizens, Green Card holders, Asylees or others eligible to receive US export license authorizations. Candidate must be authorized to work in the US.
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
Site Operator I
Operations manager job in Akron, OH
Job DescriptionKB BioEnergy is dedicated to protecting our environment for current and future generations by generating renewable energy using sustainable technology. KB BioEnergy operates and maintains the Akron Renewable Energy Facility, which is responsible for managing all of the wastewater solids from the City's Water Reclamation Facility. Our facility operates 24/7/365!
The Electrical Plant Operator performs work throughout the plant for regular operations, regular and predictive maintenance, troubleshooting, analysis and repair of equipment, specifically electrical equipment, and related components for a sludge pumping and treatment facility and biogas driven electrical generation systems.
Essential Duties and Responsibilities
Operate, monitor and maintain facility operations
Operate various tools including hand tools, welders, pneumatic and electric tools
Operate computers and CMMS to obtain work orders, place work orders, log work performed, and search for inventory parts
Read and interpret blueprints and schematics
Follow all KB BioEnergy safety guidelines and complete incident reports immediately when required
Perform general housekeeping in the maintenance shop and throughout the facility
Regular, consistent and punctual attendance is required
Other duties may be assigned
QualificationsEducation and/or Experience
High school diploma or GED
Certificate of completion from a 2-year mechanical training program or military experience preferred
Minimum 2 years' experience in industrial setting
Electrical experience required
Requirements
Able to perform maintenance trades including electrical, machinist, rigging systems, welding, pipe fitting and fabrication, pumps and piping systems, gearbox and bearing maintenance, lubrication, mechanical maintenance, and hydraulic and pneumatic
Ability to follow oral and written instructions
Basic familiarity with diesel and gasoline engines
Ability to multitask
Ability to work independently and in a team environment
Ability to learn new programs/software as needed
Ability to work 3rd shift and holidays
Candidates must submit to a pre-employment drug screen and background check
Preferred
Basic computer skills
Able to operate heavy equipment
Able to use or become familiar with testing equipment
Physical Requirements:
Ability to sit, stand, walk, use hands, reach with hands and arms, twist, bend, stoop, climb ladders, push, pull, shovel, pound, lift, talk, and hear
Occasionally lift and/or move objects up to 50 pounds.
Ability to wear personal protective equipment
All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data or other legally protected status.
KB BioEnergy is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Director Of Operations
Operations manager job in Cleveland, OH
Job Description
Director Of Operations for our EMS Facility
Compensation: $60,000 - $130,000 Annual Salary Benefits: Medical, dental, vision, life insurance, long-term and short-term disability insurance and 401K with a match program, PTO.
Are you passionate about making a difference in the lives of others? We are looking for a Director Of Operations for our EMS Facility who prides themselves on a positive attitude and dedication to providing top-notch service. We are offering COMPETITIVE PAY with AMAZING BENEFITS and great WORK LIFE BALANCE. If this is something you are looking for, we'd love to have you on board!
Position Description:
We are looking for a dedicated Director Of Operations for our EMS Facility in Parma Heights, OH. This is a full-time, in-person position, Monday - Friday 9am - 5pm
Qualifications of the Director Of Operations:
Bachelor's degree minimum; preferred fields include business administration, finance, accounting, data analytics, healthcare administration, or related areas. Advanced degrees (MBA, MHA) are advantageous but not required.
Leadership: Strong managerial and operational skills.
Finance: Background in budgeting, financial reporting, and resource allocation.
Data Analytics: Experience with healthcare data systems and analytics.
Healthcare Exposure: EMS or clinical experience is a plus, but strong managerial or technical skills are also valuable.
Technical Skills: Proficiency in data management tools, financial software, and analytics platforms preferred.
Soft Skills: Leadership, communication, strategic planning, crisis management, and collaboration abilities are essential.
Responsibilities of the Director Of Operations:
Oversee daily operations including finance, budgeting, and accounting for the ambulance or EMS service
Manage data analytics and technology systems to optimise efficiency, compliance, and patient care outcomes
Lead staffing, training, and performance oversight aligned with regulatory and quality assurance standards
Collaborate with healthcare providers, public safety agencies, and community partners
Develop and implement policies, financial plans, and performance metrics
Ensure compliance with healthcare regulations, billing, and reporting requirements
Manage procurement and vendor relationships related to technology and service delivery
Use data-driven decision-making to improve operational effectiveness and patient services
If you're a skilled and compassionate Director Of Operations looking for a challenging and rewarding opportunity with our EMS Facility we want YOU to apply!
#CLINICAL
Operations Manager
Operations manager job in Cleveland, OH
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $52,705 and $66,672, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
The Operations Manager provides strategic and operational oversight for the facilities, systems, and data infrastructure that activate Sears think[box] as a dynamic hub for creativity, knowledge exchange, and cross-disciplinary collaboration. Working with a high degree of independence under the guidance of the Director for Business Operations, this position plays a critical role in maintaining, improving, and connecting the myriad digital and physical systems integral to think[box]'s daily operations.
The operations manager applies a systems-level perspective to streamline workflows, automate routine processes, and strengthen cross-team collaboration. The incumbent will act as the primary liaison between think[box] and Case Western Reserve University [U]Tech and Facilities personnel, acting as a key decision maker for all internal information technology and facilities operations. Key responsibilities include internal oversight of IT platforms, facilities coordination, data collection and analysis, and Welcome Desk operations, ensuring seamless experiences for users and staff alike.
ESSENTIAL FUNCTIONS
* Operations and System Management: design, implement, document, and continuously improve upon digital and physical systems that enable Sears think[box] to operate efficiently and sustainably. Manage a suite of hardware, software, and information systems including Airtable databases, scheduling tools, access control, data collection dashboards, and the think[box] website critical to operational excellence. Recommend, develop, and manage customized tools and workflows that automate routine processes, improve cross-team collaboration, and enhance efficiency. Evaluate commercial options and collaborate with internal and external stakeholders to deliver robust, original solutions when precedent is unavailable. Oversee welcome desk operations to ensure a consistent and professional user experience, recruit, train and manage a rotating team of graduate and undergraduate student workers. Present novel operational workflows, tools, and other initiatives to peer institutions at conferences to promote Case Western Reserve University's position of leadership in innovation and entrepreneurial activities on an international stage. (40%)
* Technology Management, Support, and Mentorship: serve as the primary think[box] liaison to University Technology ([U]Tech) and act as a key decision-maker to direct the purchasing, implementation, and administration of university hardware and software systems vital to think[box] operations. Lead or support the onboarding ( waking up ) of new equipment and technologies and ensure seamless integration with existing infrastructure, training systems, and data collection tools. Identify, analyze, and resolve IT issues in conjunction with [U]tech. Advise think[box] leadership on IT infrastructure planning, equipment selection and integration, and system design to support fabrication, research, and outreach activities. Provide IT technical support, mentorship, and trainings to think[box] users (includes students, researchers, faculty, staff, and entrepreneurs) through one-on-one meetings and think[box] programs. (25%)
* Facilities Management: serve as an internal primary point of contact for Facilities Services for requests, repairs, upgrades, and maintenance within the Richey-Mixon Building. Partner with Facilities Services, Access Services, the Veale Athletic Center, and external vendors to ensure safe, efficient, and sustainable operations across all seven floors. Manage internal access controls and environmental services. Support capital planning, major equipment installations, and space upgrades to align with evolving operational and strategic needs with multiple such projects on the near and distant horizon, (e.g. PA system upgrade, threshold sensor system, machine usage monitoring system, Floor 2 upgrades). Manage external services such as custodial and security. Participate in capital projects and major equipment upgrades. (20%)
* Data, Reporting, and Special Projects: develop and maintain systems for collecting, analyzing, and visualizing operational and user data to inform decision-making, resource allocation, and storytelling. Produce clear, effective documentation for internal systems and processes. Create reports and presentations that visually communicate key performance indicators (KPIs) to internal and external stakeholders. Lead assigned and self-directed special projects, including piloting and evaluating new systems and technologies that enhance user experience and operational outcomes e.g. check-in kiosks, sensors for machine and usage monitoring, and 3D printer filament recycling and other innovative programs. Provide mentorship and technical support to students and staff contributing to or requiring data or systems-related initiatives. (10%)
NONESSENTIAL FUNCTIONS
Perform other duties as assigned. (5%)
CONTACTS
Department: Continuous contact with full-time think[box] professional staff and student technicians to produce, establish, and facilitate think[box] operations.
University: Frequent contact with a wide variety of university departments, offices, and programs. Frequent contact with [U]Tech, Development, Admissions, Security, Building Services, and Parking Services to facilitate core think[box] operations, advise on needs, and participate in planning meetings.
External: Regular ongoing contact with a variety of hardware and software service providers to design, implement, evaluate, and update organizational systems. Regular contact with peer spaces and partners to benchmark and discuss best practices. Moderate to regular contact with users of think[box] to answer questions, participate in planning meetings, administer evaluation surveys, etc.
Students: Continuous contact with student workers including Makerspace Technicians and Programming Assistants. Continuous contact with student Welcome Desk Workers to recruit, hire, and manage a team responsible for providing exemplary customer service. Regular contact with students to provide technical mentorship and programming.
SUPERVISORY RESPONSIBILITIES
Recruit, train, and manage a team of undergraduate and/or graduate student workers.
QUALIFICATIONS
Experience: 3 to 5 years of experience in operations, systems and facilities management, information technology, or a related field with a proven record of project management, systems design, user experience, documentation, and/or software development. Prior experience within an educational, industrial, or non-profit environment is a plus. A collaborative approach to problem solving is essential.
Education: Bachelor's degree required.
REQUIRED SKILLS
* Excellent communication skills, both written and oral, including for process documentation.
* Excellent project management and organizational skills.
* Excellent collaboration skills both internally and with external partners and stakeholders.
* Proficiency with workflow and data management platforms (e.g., Airtable, Google Workspace, or equivalent).
* Demonstrated ability to design, implement, evaluate, and maintain advanced information technology systems.
* Demonstrated ability to research, benchmark, and find or create innovative solutions where there are no precedents.
* Demonstrated ability to make decisions and deliver results with minimal supervision.
* Demonstrated knowledge of human-centered design.
* Commitment to innovate and expand the role's value to the organization.
* Commitment to high professional ethical standards.
* Commitment to delivering quality solutions and "getting the job done".
* Open to direction and feedback.
* Committed to operational excellence and leadership.
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Ability to meet consistent attendance.
* Ability to interact with colleagues, supervisors, and customers face to face.
WORKING CONDITIONS
The employee's responsibilities will involve working with a variety of software applications, sensors, projectors, and other IT equipment, as well as manual and computer-controlled machines used for woodworking, metalworking, welding, and electronics fabrication. Also present within the Makerspace are materials and processes related to molding, casting, 3D printing, and other advanced fabrication techniques. If any aspects of the role require it, appropriate personal protective equipment will be provided as needed. Some travel may be required for benchmarking, conferences, or presentations. Flexible hours including occasional evening and weekend coverage may also be necessary.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
.
Environmental Services / Custodial Operations Manager 3
Operations manager job in Cleveland, OH
Role OverviewLet your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Operations Manager 3 with University Hospitals.
This position will require frequent travel and will be based primarily onsite at Cleveland Medical Center located in Cleveland, OH.
Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions.
These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.
At Sodexo Healthcare, patients are the heart of everything we do.
Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
What You'll Dobe responsible for driving client and patient satisfaction scoresprovide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control departmentlead teams and departmental projects and initiativeseffectively manage the Unit Operating Systemmonitor compliance and reach project target dates of completionsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringexperience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service deliverycustomer service and guest satisfaction focus in a healthcare or hospitality settingstrong leadership skills and has the ability to work independently to drive programexperience effectively managing projects within agreed upon timelinesresults and safety drivenproficiency with computers and other technology Active driver's license Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services
Regional Director of Operations, Aesthetics
Operations manager job in Cleveland, OH
Job Description
Apex Skin is a physician-owned and led skincare facility that empowers employees to deliver exceptional patient centered care in the outpatient setting. We are currently looking to add an experienced Director of Operations, Aesthetics to the team. The Director of Operations, Aesthetics is a strategic leader responsible for driving operational excellence, profitability, and patient satisfaction across all company locations offering aesthetic treatments, services, and retail. This role ensures seamless execution of business objectives by managing budgets, achieving sales goals, optimizing processes, and fostering a culture of high performance.
Service lines include injectables, lasers/devices, retail, hair restoration, and additional offerings as the portfolio expands. The Director of Operations, Aesthetics provides hands-on leadership, guiding aesthetic staff and providers while collaborating with cross-functional teams to deliver exceptional patient experiences and sustainable growth.
Essential Functions
Develop and execute operational/sales strategies that align with company objectives, ensuring quality, efficiency, and profitability across all aesthetic service lines.
Monitor KPIs, analyze financial and operational data, and implement initiatives to drive revenue growth, productivity, and margin improvement.
Recruit, hire, train, and mentor site teams as well as field leaders, establishing clear training protocols and fostering a culture of accountability, collaboration, and professional growth.
Oversee day-to-day operations across multiple facilities, ensuring compliance with company policies, industry regulations, and best practices.
Ensure all aesthetic operations and facilities adhere to company policies, procedures, and relevant federal, state, and local regulations.
Manage P&L's, budgets, approve expenses, and monitor revenue and costs to ensure fiscal responsibility and achievement of financial targets
Manage vendor relations within Aesthetics including cost of good negotiations and support to help drive better sales performance and profitability.
Partner with marketing, by creating content to support aesthetic promotions.
Partner with company leadership to design and execute strategies that enhance patient experience and support organizational growth.
Requirements
3-5 years of experience as a director, or similar role. Aesthetic experience preferred.
Proven ability to lead and inspire diverse teams, building management depth and driving a culture of performance in a multi-unit environment.
Strong strategic planning and analytical skills with a track record of identifying growth opportunities and operational improvements.
Expertise in budget management, sales achievement, financial analysis, and business plan development.
Deep knowledge of aesthetic industry technologies, treatments, compliance requirements, and cost structures.
Exceptional communication skills, both written and verbal, with the ability to influence stakeholders and build strong partnerships
Significant experience in regional or senior-level operations management; bachelor's degree preferred.
Willingness to travel frequently to provide on-site leadership and support across multiple locations.
About Us……Who We Are
We are Apex Skin, our goal is to provide the highest quality dermatology and dermatologic surgery care to patients in Northeast Ohio in a prompt and compassionate manner. A strong commitment to delivering an exceptional patient experience, prompt access to care, including same day appointments, and service and education to the community are our core values.
What We Offer
Apex Skin offers a comprehensive benefits plan that includes a Monday thru Friday schedule, Paid Time Off, Paid Holidays, Holidays off, Medical, Dental, Vision, Life Insurance, Short-Term Disability and 401(k), Discounts on Derm services, Travel and leisure discounts, sporting event, concert and special event discounts, discounted movie tickets and more!
Apex Skin
provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Operations Manager - Service Department
Operations manager job in Aurora, OH
About Us:
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.
Position Description: Operations Manager - Service Department
The Operations Manager will oversee the daily operations of the Service Department, ensuring efficient processes, high-quality customer delivery, and alignment with organizational goals. This role requires a strategic leader who can balance operational rigor with people development, strategic thinking, driving continuous improvement and scalable systems.
Primary Duties:
Operational Leadership and help create a high functioning post-order tea
Manage day-to-day service operations, including scheduling, resource allocation, and workflow optimization, program management, and project management
Ensure service delivery meets customer expectations and contractual obligations.
Monitor KPIs such as response times, resolution rates, and customer satisfaction.
Team Management & Development
Lead, coach, and develop service staff to achieve performance and career growth.
Implement training programs to enhance technical and customer service skills.
Foster a culture of accountability, safety, and continuous improvement.
Process & Systems design, improvement, and implementation plan
Design and implement scalable processes for service delivery, reporting, and escalation.
Partner with cross-functional teams (Sales, Engineering, HR) to align service operations with company goals.
Drive adoption of new tools and systems (e.g., scheduling tools, project management tools, operational efficiency programs) to improve efficiency.
Customer & Partner Engagement
Serve as a key point of contact for clients and agency partners.
Ensure proactive communication on service needs, updates, and performance metrics.
Collaborate with external vendors to maintain service quality and compliance.
Strategic Planning & Reporting
Provide executive-level updates on workforce performance, risks, and opportunities.
Develop dashboards and reports for leadership review.
Contribute to succession planning and long-term talent architecture.
Key Responsibilities:
Issue Resolution & Escalation Management
Own and resolve escalated customer cases that exceed Tier 1 scope, including technical troubleshooting, service delays, and product performance concerns
Collaborate with engineering, field service, and supply chain teams to drive resolution and communicate updates to customers
Document case history, resolution steps, and lessons learned in CRM and knowledge base systems
Process Improvement & Feedback Loops
Identify recurring issues and partner with operations to implement corrective actions
Provide structured feedback to product, training, and quality teams to improve documentation, processes, and customer outcomes
Support root cause analysis and post-mortem reviews for high-impact incidents
Customer Communication & Retention
Deliver clear, professional, and empathetic communication to customers throughout the resolution process
Reinforce service commitments and escalate internally when customer satisfaction is at risk
Support onboarding and training of Tier 1 agents to improve first-contact resolution
Success Metrics
Reduction in repeat issues and escalations
Time-to-resolution for Tier 2 cases
Customer satisfaction (CSAT) and Net Promoter Score (NPS)
Contribution to knowledge base and process improvements
Qualifications
3+ years of experience in customer support, technical support, or field service coordination
Strong problem-solving skills with ability to navigate ambiguity and drive resolution
Familiarity with CRM systems (e.g., Salesforce, Zendesk) and ticketing workflows
Excellent written and verbal communication skills
Experience in manufacturing, power systems, or industrial services preferred
Education:
Bachelor's degree in Business Administration, Operations Management, or related field (preferred).
What We Offer:
Competitive pay with performance incentives
100% company-paid medical, dental, and vision
401(k) with company match
3 weeks PTO, 8 paid holidays, and 2 floating holidays
Flexible work environment (onsite, hybrid))
Why You Will Love Working with Us:
Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement.
Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career.
At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.
Salary Description $120,000 to $140,000
Manager, Operations & Events
Operations manager job in Akron, OH
Coordinate campus and community usage of the SRWC and ONAT. Cultivate partnerships with campus departments, student organizations and community-based groups to utilize campus recreational facilities for compatible activities that benefit the University and provide additional revenue to support recreational services department.
Essential Functions:
Coordinate scheduling of recreational facility spaces for campus organizations, student groups, and community organizations including; Ocasek Natatorium for swimming and diving events, Student Recreation & Wellness Center, and Buchtel Field. Assist fellow SRWS Program Area Managers with scheduling internal program space. Coordination of space includes creating contractual agreements, arranging set-up & tear-down responsibilities, supervision of rentals, cleaning, payments, and ensuring safety standards are adhered to.
Assist in management of daily operations of recreational facility spaces to include Student Recreation & Wellness Center, Ocasek Natatorium, and Buchtel Field. Assist in development of training plans for facility operations staff to include Aquatics Program, Informal Recreation Program, and Fitness & Wellness Program.
Assist SRWS Aquatics Program and Informal Recreation Program in ability to: recruit, hire, train, supervise, and evaluate student staff
Assist in management of Aquatics Programs to include American Red Cross Learn-to-Swim Program, semi-private and private swim lessons, marketing and promotion of events, evaluation and assessment of outcomes, and external communications to program participants.
Assist in maintenance and upkeep of facilities to include SRWC & ONAT facilities. Coordinate with appropriate personnel both internal and external to the SRWS Department to maintain cleanliness & safety standards of equipment.
License/Certification Requirements:
American Red Cross CPR (or equivalent) Instructor (or ability to obtain within 3 months of hire)
Preferred Certifications:
American Red Cross Lifeguard &/or American Red Cross Lifeguard Instructor
Additional Position Information:
Education:
Requires a relevant bachelor's degree
Experience:
Requires a minimum of 1 year experience with special event programming. Ability to manage multiple projects simultaneously, manage time efficiently, and prioritize tasks. Supervisory experience of staff and/or students, strong oral and written communication skills, ability to work non-traditional work week, and ability to work in a high-tempo work environment. Computer skills to include Microsoft Office suite of programs and membership/facility management software.
Preferred Experience:
demonstrated experience within an aquatics program environment to include; swim meet management, knowledge of Colorado Timing equipment, &/or knowledge of Hy-Tek Swim Meet Management software.
Application Deadline: Review of applicants will begin on January 12, 2026.
Compensation: The compensation for this position is commensurate with experience.
Application Instructions: In order to be considered for this position, please attach the following documents: Cover Letter, Resume, and List of 3 professional references
FLSA Status (exempt/nonexempt):
United States of America (Exempt)
Union Affiliation (if applicable):
For assistance with your application or attachments, please contact the Human Resources representative listed:
Natasha Kuzmina
Email:
*******************
________________________________________________________________________
Background Check Statement
The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search.
Non-Discrimination Statement
The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans.
State of Residence Statement
It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.
Auto-Apply