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Stop & Shop 4.3
Operations manager job in New York, NY
Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success.
What we'll ask of you:
Department Management:
Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office
Ensure departments meet or exceed sales and profit targets
Maintain high standards of sanitation and safety, ensuring compliance with all regulations
Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department
People Development and Diversity:
Direct, oversee, and evaluate the training completion of all Customer Service department team members
Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
Foster a culture of diversity and inclusion within the team
Engage and retain associates by fostering a positive work environment
Labor Relations:
Manage labor relations to ensure compliance with company policies and labor laws
Address and resolve employee issues and grievances in a timely and effective manner
Customer Service Excellence:
Cultivate a culture of excellence in customer service, providing best-in-class service
Ensure customers experience a well-stocked store with the freshest product offerings
Support team members in their training to consistently deliver exceptional customer service
Operational Efficiency:
Monitor and analyze key performance metrics related to customer service and sales
Identify opportunities for process optimization and implement solutions to enhance operational performance
Manage departmental budgets, expenses, and financial targets to achieve profitability goals
Compliance and Safety:
Ensure all departments comply with company policies and regulatory requirements
Conduct regular safety audits and training sessions
Maintain a clean and safe working environment for all associates
Community Engagement:
Actively engage with the local community to understand their needs
Develop and maintain positive relationships with community organizations, schools, and other stakeholders
Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact
What you bring to the table:
1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office
Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
Highly motivated, results-oriented, and a self-starter with a proven track record of success
Strong ability to influence and communicate effectively across different functions
Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
High level of customer service skills, with a genuine passion for exceeding customer expectations
Creative and strategic thinking abilities to drive innovation and continuous improvement
Effective organizational and time management skills to ensure efficient operations
Ability to work flexible hours, including weekends and holidays
What we bring to the table:
Culture committed to celebrating diverse backgrounds and experiences
Comprehensive benefits
Opportunities for professional development and career growth
Associate discounts
Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
$41k-47k yearly est. 5d ago
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Director of Operations
Maxima Apparel
Operations manager job in Westbury, NY
Delivering Quality Products with Speed, Value, and Exceptional Customer Service - Our Commitment to Excellence and Affordability
At Maxima Apparel, we're on a mission to revolutionize the speed-to-market manufacturing and design industry, setting new benchmarks for agility and innovation. Our production platform proudly serves some of the industry's leading names. As we continue to expand our portfolio of brands and licenses, we're on the lookout for a driven and visionary Director of Operations to take the helm and lead our Pro Standard brand to greater heights.
You'll love this role if…
· You are deeply committed to delivering high-quality products in a timely manner.
· You excel at collaborating across teams to ensure seamless processes and timelines.
· You thrive in a fast-paced environment where attention to detail is crucial.
· You have a passion for analyzing data and providing valuable insights for continuous improvement.
What you'll do…
As a Director of Operations at Maxima Apparel Corp, you will play a vital role in our mission to deliver high-quality products efficiently.
Lead Operational Excellence: Oversee and enhance customer service, data entry, inbound logistics, and outbound logistics processes to ensure top-notch operational performance.
Drive Productivity: Take charge of the Operations department's productivity and Key Performance Indicators (KPIs) to meet and exceed organizational goals.
Manage Order Flow: Efficiently manage the open order file, optimizing inventory management, and conducting regular reviews to ensure timely customer deliveries.
Streamline Shipping: Develop and implement shipping best practices, aiming to minimize logistics expenses while adhering to routing manuals and compliance standards.
Data Analysis: Create, analyze, and utilize reporting tools to evaluate various operational aspects, identifying opportunities for improvement.
Process Improvement: Enforce adherence to Standard Operating Procedures (SOPs), regularly review and analyze processes for efficiency, and propose necessary changes and modifications.
Collaborate with 3PL Partners: Work closely with third-party logistics providers (3PLs) to prioritize shipments, seek new partnerships, negotiate pricing, volumes, and forecasts.
Routing Compliance: Ensure compliance with customer routing requirements, managing and tracking adherence.
Team Management: Organize and oversee tasks, targets, and performance of the Operations department, with the ability to reallocate resources based on data-driven insights.
Special Projects: Undertake special projects as needed, contributing to departmental and organizational initiatives.
Onboarding and Training: Facilitate the onboarding of new staff, introducing them to relevant processes (RLM and SOPs), and providing user training.
Performance Reviews: Conduct staff performance reviews and provide valuable feedback to upper management.
Adaptability: Be prepared to take on additional responsibilities and projects as assigned by management to support company growth.
Travel for Improvement: Travel for training and quality improvement efforts in the US and satellite offices in China and India.
Offshore Resource Leveraging: Train and leverage offshore back-office resources to enhance customer service, analytics, and process-based functions within the department. Proficiency in Mandarin or Hindi is a plus.
You should have…
Team Management Experience: Demonstrated previous experience in effectively managing and leading teams.
Strong Leadership Skills: Excellent leadership abilities to guide and inspire your team towards achieving operational excellence.
Distribution and Operations Expertise: A proven track record with 5+ years of experience in distribution and operations, showcasing your deep industry knowledge.
EDI Proficiency: Essential expertise in EDI (Electronic Data Interchange), particularly in Raw Data analysis of 850/860 data.
Microsoft Suite Proficiency: Strong proficiency in Microsoft Excel, Microsoft Word, and Microsoft Outlook to navigate and analyze data effectively.
Independent and Collaborative: Ability to work both independently and collaboratively within a team, fostering a cohesive work environment.
Prioritization Skills: Skillful at prioritizing tasks and handling multiple responsibilities in a dynamic, fast-paced work setting.
Adaptability: Demonstrated capability to adapt seamlessly to ever-changing work environments and situations.
Positive and Professional Attitude: A positive, professional demeanor that contributes positively to workplace culture.
Effective Communication: Excellent written and verbal communication skills to facilitate clear and productive interactions.
Attention to Detail: Exceptional attention to detail to ensure precision in tasks and processes.
Process Building Experience: Proven experience in process building, technology development oversight, and successful execution of business plans.
Can-Do Attitude: A proactive "can-do" attitude that drives innovation and solutions in challenging situations.
Salary Range: $100,000 - $175,000 annually
Why Choose Maxima Apparel
· Competitive compensation
· Health insurance
· Flexible PTO
· And more…
About Maxima Apparel
Maxima Apparel Corp is a leading sportswear and licensed apparel brand collective known for its high-quality products. With a primary focus on men's and women's licensed apparel, outerwear, and headwear, we have established a strong presence in the market. Our success is built upon prestigious brands, a commitment to delivering products quickly with exceptional quality, competitive pricing, and outstanding customer service.
At the heart of our brand collective is PRO Standard, a licensee affiliated with the NBA, MLB, NFL, NHL, and over 150 esteemed colleges and universities. PRO Standard stands out as a premium athletic brand, known for its unique lifestyle approach to the Sports Licensed market.
Maxima Apparel is dedicated to being a fast and agile manufacturer and design house in the industry, serving some of the best names in the business. As we expand our portfolio of brands and licenses, we remain focused on delivering the highest standards of quality and service to our customers. Join us and be part of a dynamic team that is setting new standards in the industry.
EOE
$100k-175k yearly 3d ago
Selling Manager
Saks Fifth Avenue 4.1
Operations manager job in Greenwich, CT
is All About
Under the direction of the Client Development Manager, the Selling Manager will be responsible for maintaining selling floor service and standards to drive sales and customer experience. The Selling Manager will coach their direct associate reports proactively and collaboratively to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors.
Who You Are:
Possess strong interpersonal and collaboration skills
Able to work in a fast paced environment where no one day is the same
Inspire others through thoughtful leadership
Able to strategically come up with solutions based on research and critical thinking
Drive positive outcomes through objectives and measures & monitors progress & results successfully
Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions
You Also Have:
Proficiency in utilizing available technology, including clienteling tools and social media (social selling), and MS Office is required
Must be flexible in scheduling as the business needs require evening weekend and holiday schedules
Management experience and a proven track record of success managing a selling workforce and achieving results
Management experience within a Customer Service environment
As The Selling Manager, You Will:
Coach and develop Style Advisors to build their personal brand as a fashion authority through proactive outreach including social media platforms and to broaden connections beyond client base
Use social media to strengthen existing relationships and drive new client acquisition
Coach Style Advisors to use clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences
Manage on the floor to help resolve client issues and support the general running of the selling floor
Ensure all clients are being helped and provided the highest level of customer service
Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed
Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
Hire, train and onboard new selling associates and recruit and fill any open positions with a sense of urgency
In partnership with the Client Development Manager address any performance concerns in a timely manner and coach accordingly to achieve maximum productivity
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$106k-131k yearly est. 1d ago
Vice President Operations
Pivotal Talent Search
Operations manager job in New York, NY
We are seeking a Vice President of Operations to lead enterprise-wide operations for a rapidly growing grocery brand centered on sustainability, quality, and innovation. Reporting to the President, this role has full responsibility for day-to-day operations across all physical environments, including stores, headquarters, and commissary-and will ensure consistent execution of operating standards as the business scales.
As the company's first dedicated operations executive, you will build and refine scalable systems, processes, and teams, integrating industry best practices while preserving the brand's highly curated customer experience.
Initial Focus:
Become deeply immersed in the brand, customer experience, values, and operating culture across stores, commissary, and corporate teams
Audit existing operating standards and processes; develop a scalable operating plan to support 2026 growth, including new store and concept openings in NYC and beyond
Assess organizational structure and capabilities across store operations, procurement, inventory, and customer experience; identify and address capability gaps in partnership with the President
Core Responsibilities:
Operational Leadership
Oversee all daily operations, including store operations, commissary, logistics, supply chain, and facilities
Ensure consistent execution of operating standards, SOPs, and service expectations across all locations
Supply Chain, Procurement & Inventory
Lead end-to-end supply chain operations, including sourcing from local, organic, and ethical vendors
Optimize inventory management, inbound/outbound logistics, and vendor relationships to ensure product availability, quality, and cost control
Negotiate vendor contracts and oversee purchasing for both perishable and non-perishable goods
Customer Experience & Quality
Ensure a consistently exceptional, hospitality-driven in-store experience (with mobile and online channels under evaluation)
Develop, document, and train teams on quality assurance standards for products and prepared foods
Financial & Performance Management
Own operational performance and 4-wall P&L execution across locations
Partner with the Director of Finance and President on budgeting, forecasting, and resource allocation
Monitor operating KPIs, cost of goods, labor, inventory, and margins; identify opportunities to reduce loss and improve profitability, particularly in prepared foods
Maintain accountability for the company's operating expense budget
Strategy, Scale & Expansion
Develop a 3-5 year operational roadmap focused on scalability, efficiency, and profitability
Support store expansion and new market entry, ensuring operational readiness while maintaining brand integrity
Team Leadership & Culture
Build, lead, and mentor a high-performing, multi-disciplinary operations team
Foster a culture of accountability, collaboration, and continuous improvement aligned with company values
Compliance & Risk Management
Ensure compliance with all federal, state, and local regulations, with a strong focus on food safety, employee safety, and sustainability initiatives
Partner cross-functionally to ensure accurate data flow supporting accounting, forecasting, and decision-making
Requirements:
Bachelor's degree in Business, OperationsManagement, or related field; MBA preferred
15+ years of experience, including senior executive leadership (VP Operations or COO) with accountability for enterprise-wide operations, SOPs, and operating expenses
Experience in a scaled grocery or grocery-adjacent hospitality business, combined with hands-on experience applying best practices in a growing or founder-led environment
Demonstrated expertise in operational efficiency, process improvement, and change management
Strong financial acumen, including budgeting, cost control, and capital planning
Proven experience in DTC commerce (physical retail and e-commerce), supply chain, and inventory-driven businesses
Advanced Excel and data analysis skills with a highly metrics-driven approach to decision-making
Exceptional leadership and communication skills, with the ability to train teams and translate complex concepts into practical execution
A community-focused organization is seeking a motivated Residential Services Manager in Brooklyn, NY to oversee daily administrative functions, manage front desk operations, and ensure compliance with documentation protocols. The ideal candidate should have at least 60 college credits, relevant work experience, and required certifications. This role includes an exceptional benefits package, contributing to a supportive work environment focused on employee well-being and growth.
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$69k-136k yearly est. 6d ago
Director, Healthcare Operations
Confidential Careers 4.2
Operations manager job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
$120k-150k yearly 4d ago
Cafe General Manager - Lead Operations & Hospitality
Niconeco
Operations manager job in New York, NY
A boutique café in New York City is seeking a hands-on General Manager to lead operations and oversee the front-of-house team. The ideal candidate will have over 2 years of experience in the hospitality industry, strong leadership skills, and a passion for creating a welcoming guest experience. Responsibilities include managing daily workflow, hiring and training staff, and ensuring health code compliance. Competitive compensation and a supportive team environment are offered.
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$77k-160k yearly est. 5d ago
Operations Manager
Foundrae
Operations manager job in New York, NY
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
WHO WE ARE LOOKING FOR: OperationsManager
POSITION SCOPE:
We are seeking an OperationsManager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processingand the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The OperationsManager will oversee a Coordinator and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience and store ease-of-use.
Inventory Management:
Participate in inventory cycle counting and use active problem solving to investigate discrepancies.
Monitor negative on hand and open transfers.
Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets.
Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor.
Monitor internal inventory movement via transfers.
Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor.
Ensure timely communication with management and sales team regarding new arrivals and product replenishment.
Monitors the After Sales, Before Sales and product return processes.
Maintenance
Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image.
Shipping and Receiving
Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments.
Maintain organized shipping area ensuring all outgoing merchandise is properly packaged.
Follow company guidelines around shipping to clients and intercompany.
Manage courier relationships to monitor shipments and file claims when necessary.
Packaging and Supplies
Order and manage non-merchandise supplies like stationery and packaging.
Re-stock appropriate levels of packaging supplies within the boutique.
Contacts and manages store supplies like office, cleaning, hospitality and retail.
Order Coordination:
Oversee the Bench Jewelers workflow ensuring prioritization of orders.
Coordinate engraving artwork and execution for in-house engravings.
Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders.
Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed.
Confirm product details, quality level and assembly accuracy before processing.
Order Processing:
Work with sales team and process all orders.
Administer quality checklist and validate using brand standards.
Accurately document all inventory movement for orders.
Studio Reporting and Logs:
Log and track customer returns for repair using Repair Tracker.
Monitor and log unfulfilled work orders.
Track orders that cannot be completed because inventory is not present.
Administrative
Complete tasks and projects assigned by Store Management.
Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency.
Review operations processes and performance, recommend solutions for improvement as needed for store efficiency.
Assist Store Manager with maintaining budget by managing schedule and making necessary adjustments when the business warrants.
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits and monitoring petty cash (when applicable).
QUALIFICATIONS:
Minimum of high school degree, bachelor's degree preferred.
Minimum of 5 years previous experience in Retail/ OperationsManagement with at least 2 years in management experience
Mac proficient, advanced excel skills and knowledge of design programs a plus
Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes
Strong written and verbal communication skills
Self-starter and multi-tasker
Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational
Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team
Our Company's values:
We value people: we want each other to be the best versions of who we can be.
We value our relationships with our employees, suppliers and community.
We value diversity and promote inclusivity with our words, actions and images.
We value professional development and personal growth.
We value community service and philanthropy.
We value and foster creativity and self-expression.
We value accountability for ourselves and the collective and show integrity through all our interactions.
We value storytelling and reading.
$80k-128k yearly est. 3d ago
School Executive Director - Strategy, Operations and Growth Lead
Sbhonline
Operations manager job in New York, NY
An educational institution based in Brooklyn is seeking an experienced Executive Director to oversee operational, financial, and strategic management. The role involves leading key strategic initiatives, managing school operations, and ensuring fiscal responsibility. Candidates should have a bachelor's degree, 7+ years in senior leadership, and strong skills in finance and organizational leadership, making it a fulfilling opportunity for mission-driven individuals.
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$134k-210k yearly est. 2d ago
Director of Operations- ABA
Pro Talent Solutions
Operations manager job in New York, NY
Job Title: Director of Operations Salary Range: $100,000 - $150,000 + Vesting Equity Upside
An ABA therapy startup is seeking a Director of Operations to oversee the launch and day-to-day management of its operations. This position requires a dynamic individual with ABA experience, leadership capability, and a strong drive to build a thriving business.
Responsibilities
Oversee daily operations and strategic development of ABA services.
Lead the startup process including hiring, systems implementation, and scaling efforts.
Collaborate closely with clinical teams to ensure service excellence and compliance.
Identify and resolve operational bottlenecks and drive continuous improvement.
Monitor performance metrics and financials to guide business decisions.
Maintain a strong presence in the office (2-3 days/week) and travel out of state as necessary.
Requirements
2-4 years of ABA industry experience (REQUIRED).
Proven ability to manage, lead, and problem-solve independently.
Strong interpersonal and team management skills.
Entrepreneurial mindset and strategic business acumen.
Willingness to invest significant time and effort in building a successful operation.
Availability for hybrid work based in Flatbush, Brooklyn, with travel as needed.
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$100k-150k yearly 5d ago
Director of Operations, NYC Bike Share & Fleet
Citibikenyc
Operations manager job in New York, NY
A premier micromobility service provider in New York City is seeking an experienced Director of Operations to lead and enhance all aspects of bike share fleet management. The role requires strong leadership skills, operational oversight, and a commitment to safety. Candidates should have a proven track record in operational leadership and experience managing large teams. This position offers opportunities for professional growth and comprehensive benefits package.
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$87k-146k yearly est. 6d ago
Hotel General Manager - Lead Operations & Guest Experience
Thehotelatavalon
Operations manager job in New York, NY
A lifestyle hotel in Brooklyn is seeking a General Manager to oversee operations and financial activities. The role includes ensuring quality customer service, maintaining a positive public image, and managing staff. Ideal candidates will have at least 5 years of management experience. The hotel offers competitive compensation of $145,000 to $195,000 annually and various benefits supporting wellness and financial security.
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$145k-195k yearly 5d ago
Regional Operations Director - Telecom & Network Growth
Timberline Communications Inc.
Operations manager job in New York, NY
A telecommunications company is seeking a Regional Director to oversee service excellence and operational efficiency. The ideal candidate will manage field services and construction, execute operational strategies, and ensure compliance with industry standards. Necessary qualifications include a Bachelor's degree and over 8 years of experience in operational leadership within telecommunications. The position allows for strategic contribution across multiple states.
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$100k-157k yearly est. 5d ago
Regional Director, Skilled Nursing Operations
GHI Staffing Solutions
Operations manager job in New York, NY
A healthcare staffing firm in New York is seeking a Regional Manager of Operations to oversee relationships in facilities throughout Brooklyn, Staten Island, and Queens. This role emphasizes fieldwork and territory growth while ensuring quality service to clients and facilities. Candidates must possess a Bachelor's degree and multi-site healthcare operations experience, along with a commitment to exceptional customer service. The company offers benefits including medical, dental, vision, and a 401k plan.
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$100k-157k yearly est. 6d ago
Operations Manager - Apparel Industry
Isaacmorris 3.6
Operations manager job in New York, NY
Responsibilities:
Manage open order report daily
Manage allocated orders daily for updates / conflict resolution
Review and advise inventory mismatches proactively prior to allocation
Order Management - Activities included but not limited to:
Review entered orders for accuracy
Request change orders/revised POs when required
Revise orders as needed due to delivery date changes, requirement changes or inventory availability
Request details and track inbound inventory when required
Request any special needs (price ticketing, reworks, etc) from internal departments on special orders
Provide proper backup documentation when order is ready for shipment
Utilizing Customer portals to manage specific labels / routing protocols
Manage backlog effectively
Effectively track the order cycle from entry to loading onto the outbound carrier
Inform and assist customers and internal departments of anything required or requested that pertains to their orders. This may include but is not limited to:
Confirm customer purchase orders in web portals or via email
Utilize customer web portals as needed to confirm POs and obtain or submit order relevant information
Provide reports to customers upon request or as part of standard customer requirements
Order status changes or inquiries
Shipment delivery questions or issues, etc
Qualifications:
Prior Order Management experience (3-5 years experience)
Prior AMT or similar ERP experience a plus (Simparel / Bluecherry / Microsoft Dynamix)
Ability to follow detailed instructions
Organized and detail oriented
Ability to multitask and thrive in a fast paced, deadline driven environment
Commitment to service and teamwork.
Salary: $80,000 - $85,000
$80k-85k yearly 4d ago
Store Manager - Multi-Unit Retail Operations (UPS Store Network)
The UPS Store
Operations manager job in Garden City, NY
Long Island & NYC
Pay: Competitive, based on experience
We're a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You'll run the daily performance of a center while being supported by an OperationsManager, Unit Managers, and structured systems.
This is a long-term career role with real advancement - not a typical retail job.
Why This Opportunity Stands Out
You'll step into an organization with:
A dedicated support structure (Ops Manager + Unit Managers)
Strong training, coaching, and development programs
Clear operational standards, systems, and KPIs
Consistent mentorship and real visibility into multi-unit operations
Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles
What You'll Be Responsible For
Leadership & Team Development
Coach, train, and mentor team members to hit performance goals
Build an accountable, engaged, high-energy culture
Participate in hiring, onboarding, and ongoing coaching
Operational Excellence
Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
Maintain store standards, compliance, and cleanliness
Execute daily workflows and ensure smooth store operations
Sales & Customer Experience
Drive upselling, engagement, and customer satisfaction
Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
Ensure every customer receives a premium UPS Store experience
Business & Performance Management
Analyze performance reports and implement improvements
Control labor, supplies, inventory, and operational costs
Set daily priorities and maintain strong store execution
Who Thrives in This Role
You may come from:
Retail management
Hospitality or service leadership
Logistics or shipping operations
Customer service leadership
Assistant manager or manager roles in fast-paced environments
Ideal candidates are:
Strong communicators
Naturally great coaches
Confident decision-makers
KPI-driven
Positive, reliable, and customer-focused
What We Offer
A structured, supported management environment
A high-performing, well-resourced network
Clear career path & opportunities for advancement
Training, coaching, and ongoing development
Competitive pay based on experience
Ready to Lead With Us?
If you're a strong leader with operational discipline and you want to grow within a multi-unit environment, we'd love to connect.
Apply today or message us to learn more.
$45k-80k yearly est. 2d ago
Store Manager - Scarsdale, NY
Mixology Clothing Company
Operations manager job in Scarsdale, NY
This is a full-time on-site role as a Scarsdale Fashion Store Manager, located in Scarsdale, NY. The Fashion Store Manager will be responsible for overseeing the daily operations of the store, managing inventory, training and supervising the staff, and driving sales. The Fashion Store Manager will also be responsible for maintaining excellent customer service standards and ensuring that the store meets or exceeds its revenue targets.
Key Responsibilities:
Lead and inspire the store team to drive sales and maintain exceptional cleanliness and customer engagement.
Foster strong customer relationships and create a family-like atmosphere for staff and customers.
Innovate ways to keep customers and staff engaged and motivated.
Treat the store as your own, with a focus on team development and sales achievement.
Qualifications:
Bachelor's degree in Business Administration, Fashion Merchandising, or related field preferred, or equivalent experience.
3-5 years of retail management experience, specifically in fashion/apparel.
Strong communication, leadership, and customer service skills.
Responsible for achieving monthly sales goals.
Proficient in data analysis and problem-solving.
Excellent multitasking and prioritization skills, with the ability to thrive under pressure.
Flexibility to work evenings, weekends, and holidays.
Familiarity with POS systems and inventory management software is advantageous.
Passionate about fashion and current trends.
Commitment to promoting diversity, equity, and inclusion.
Experience in Event Planning and Execution.
Active social media presence (Instagram, Twitter, Facebook, TikTok).
Benefits:
Generous merchandise discount.
Three weeks of PTO after three months (prorated).
Medical insurance.
401K plan.
Email your resume to: *************************
$45k-79k yearly est. 23h ago
Retail Store Manager
Abbode
Operations manager job in New York, NY
Abbode Store Manager - Job Description
We're looking for an experienced, organized, and proactive Store Manager to lead day-to-day operations at our Nolita storefront. This is a hands-on role at a fast-growing startup, and you'll be at the center of shaping how our store looks, feels, and runs. This is a foundational role with room to grow. You'll help define and improve how the store operates-from inventory systems to customer experience to in-store events.
You'll Be Responsible For:
The success of the store defined by the customer experience and business goals
Leading and managing store staff with clarity and care
Shaping how the store looks and how processes work for the best customer experience
Managing inventory, restocks, and backstock organization
Planning and executing in-store events
Maintaining store cleanliness, merchandising, and visual standards
Communicating regularly with the management about updates, needs, and improvements
Actively identifying and solving problems before they become issues
Who You Are:
Organized and detail-oriented
A natural planner who thrives on checklists, systems, and structure
Proactive, flexible, and self-starting-you don't wait to be asked
Excited to build and improve processes as we grow
Comfortable with change and willing to adapt as the business evolves
Bonus if You Have Experience With:
Shopify or similar retail platforms
Working in a creative, product-based business
Managing teams in a customer-facing role
Must be available to work in person 5 days per week at our Nolita store.
Pay is $55-72K / year based on experience.
$55k-72k yearly 2d ago
Associate Manager, CRM
Versace 4.7
Operations manager job in New York, NY
Responsibilities include:
General
Lead training and adoption of My Versace (Clienteling App) in the US region by partnering with Retail and HQ teams to implement programs, identify opportunities and deliver results
Partner with manger to present opportunities to identify, maintain and grow VIC customer base and other priority customer segments (e.g. new, locals, lapsed...)
In collaboration with their manager and HQ, outline a targeted clienteling contact strategy (including client gifting) and activities calendar to keep an “always-on” approach to their experience with Versace
With direction from retail leadership and manager, generate and propose action plans per boutique
Coordinate development initiatives across retail & digital channels and touch points
Articulate best practices sharing in these regions
Effectively manage interactions with cross functional partners (Events, retail, merchandising, digital)
Technical Responsibilities
Coordinate monthly Clienteling App training schedules for retail teams
Collaborate with My Versace Project Manager and technical team to identify and resolve app bugs or discrepancies reported by the retail teams
Support retail network with business critical requests and supplying client lists
Oversee all administrative Clienteling app requests
Compile data quality reports and distribute amongst the retail network
Experience & Key Competencies:
Bachelor's degree required
5+ years of work experience in CRM/Clienteling
Experience within the luxury and/or fashion environment preferred
Focused on customer satisfaction by continuously improving services, processes, collaborative capabilities
A passionate, energetic team-oriented individual with strong analytical, interpersonal, creative and leadership skills
Strong oral and written communication and presentation skills
Versace Perks:
Generous PTO & Holiday Schedule
Summer Fridays
Exclusive Employee Sales
401k Match
Paid Parental Leave
Commuter Benefits
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
$43k-70k yearly est. 4d ago
Retail Store Manager
Overland Sheepskin Co 4.1
Operations manager job in Greenwich, CT
:
Overland Sheepskin Co. is a family-owned and operated company that offers the finest selection of sheepskin, leather, and natural-fiber outerwear and accessories. With retail stores across the U.S. and a growing online presence, Overland is dedicated to delivering exceptional service and quality craftsmanship to its customers.
About the Role:
This is a full-time, on-site role located in Greenwich, CT for a Store Manager. As a Store Manager you will be responsible for recruiting, hiring, and training a full staff, overseeing all store operations to maintain company standards, and achieving store sales targets. In addition, you will partner with other departments within the company, including Visual, Marketing, and General Management, to implement business directives.
Responsibilities:
Leadership and Team Development
Recruit, hire and train new employees
Ensure new hire training correlates with job responsibility checklist
Possess strong written and verbal communication skills, effectively communicate with management
Train employees on existing and new merchandise, provide feedback if necessary in a productive way to inventory team and store management team
Ensure coaching and counseling is consistent and timely
Review employee performance monthly and report performance to store management team quarterly
Sales & Profitability
Coach and train sales technique
Meet or exceed store sales goals
Monitor individual and employee sales per hour
Review payroll and scheduling to meet the needs of the business
Understand and use current reporting
Manage controllable store expenditures
Manage and reconcile petty cash monthly
Facilities/Maintenance
Maintain physical integrity of the store (i.e. floors, windows, fixtures, HVAC, security system, music,)
Monitor computer systems and follow up with Help Desk
Ensure cleaning equipment is in working order and stock cleaning supplies
Maintain clean and organized non-selling spaces
Operating Procedures
Adhere to and hold employees accountable to daily checklist
Report all issues to proper departments and Store Management Team
Control and manage cycle counts
Maintain a visually compelling store that is neat, clean and organized
Uphold all policies and procedures according to Supervisor and Employee Guidelines
Customer and Community Connection
Cultivate an environment of genuine customer relationships
Demonstrate extraordinary service, leading by example on the sales floor
Engage local community through events and outreach
Communicate special events with inventory team to maintain proper stock
Merchandising
Teach and develop merchandising principles
Partner with Store Management Team to assess and impact merchandising, floor planning, display and outfitting
Utilize inventory reporting to support product and/or department movement, including seasonal department rotation
Qualifications
3-5 years of retail and retail management experience preferred
Demonstrated ability to train employees and be an effective salesperson
Strong customer service, management, and communication skills
Visit overland.com to learn more
How much does an operations manager earn in Levittown, NY?
The average operations manager in Levittown, NY earns between $65,000 and $158,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Levittown, NY
$102,000
What are the biggest employers of Operations Managers in Levittown, NY?
The biggest employers of Operations Managers in Levittown, NY are: