Operations manager jobs in Manchester, NH - 2,193 jobs

Job Purpose The Manager, Legal Operations supports the day-to-day operations of Panera's Legal Department. This role helps maintain legal systems, manage contract and matter workflows, coordinate with outside counsel, and assist with department reporting and budgeting. This role works cross-functionally with attorneys, paralegals, Finance, Procurement, and IT to enhance efficiency, data quality, and accountability. Duties & Responsibilities Contract Management and Workflow Support Support Legal's contract management process, including intake, triage, tracking, and approvals. Help maintain visibility into contract renewals, expirations, and key milestones. Update and maintain standardized contract templates, playbooks, and approval workflows to promote consistency and compliance. Assist in identifying opportunities to automate manual tasks and improve turnaround times using workflow tools. Technology and Systems Support Assist with day-to-day administration of Legal Tracker, including matter setup, vendor entry, invoice review, accrual collection, and basic reporting. Coordinate with IT and vendors on system updates, troubleshooting, and user access requests for Legal technology tools (e.g., e-signature, entity management, CLM). Generate standard reports and dashboards from system data to support department visibility and planning. Vendor and Budget Coordination Assist with onboarding of outside counsel and vendors and ensure adherence to Panera's Outside Counsel Guidelines. Support Legal's budgeting and forecasting processes by tracking invoices, accruals, and spend trends. Prepare routine spend and matter reports for Legal leadership and Finance. Maintain organized vendor records and help monitor compliance with approved rates and engagement terms. Legal Intake and Request Tracking Monitor the Legal intake inbox and routing system to ensure requests are logged and assigned promptly. Track request status and turnaround times to maintain transparency and accountability. Compile data on request volumes and trends to support process improvement. Governance and Compliance Assistance Coordinate with Compliance and Governance teams to align Legal processes with company policies, data retention standards, and internal controls. Assist in tracking and documenting Legal-related compliance requirements, such as certificates of insurance or policy acknowledgments. Maintain organized electronic files and records for regulatory and contractual compliance. Knowledge Management and Communication Maintain Legal's shared resources, templates, and FAQs. Assist in drafting internal communications and user guides for Legal systems and processes. Support collaboration and information sharing across Legal, Risk, and Compliance teams. Metrics, Reporting, and Continuous Improvement Compile and update Legal operations metrics and dashboards (spend, matters, contracts, cycle times). Analyze basic data sets to identify patterns or areas needing attention. Assist with annual goal-tracking, project planning, and process documentation. Support projects and initiatives aimed at improving Legal's efficiency and service delivery. Qualifications (Education & Experience) Bachelor's degree required; certification in Legal Operations, Project Management, or Process Improvement (e.g., CLOC, ACC, PMP) preferred. 4-7 years of experience in legal operations, project management, or business operations. Hands-on experience administering Legal Tracker or similar legal e-billing/matter management systems. Experience with contract lifecycle management (CLM) systems and workflow design. Strong analytical, organizational, and project management skills. Excellent communication skills, with the ability to collaborate effectively across teams and translate legal needs into business-friendly solutions. Advanced Excel or Power BI proficiency for reporting and analytics preferred. Familiarity with budgeting, vendor management, and process governance. Demonstrated initiative, sound judgment, and commitment to continuous improvement. Ability to leverage technology and automation to improve efficiency and performance. Working Conditions This position is hybrid (3 days in office) and is based in our Newton, MA office. Required travel - as needed. Physical Requirements While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards Direct Reports This position will have approximately 0 direct reports. Salary:$119,634-$167,488 The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. Newton Support Center

🌟 Exciting Opportunity at Ellab - Join Our Team! 🌟 We're seeking a Business Operations Manager to join our vibrant team and embark on an exciting journey with us. As an industry frontrunner, Ellab is committed to providing cutting-edge benefits that make us stand out. Join us and enjoy: Benefits 🏖️ Time to Unwind: Kick off your journey with 2 weeks of vacation (3 weeks at your 5yr. & 4 weeks at your 10yr. anniversaries) Stay healthy with 2 weeks of sick time Celebrate with 10 Company Holidays Experience a rejuvenating 1-week winter shutdown 💼 Financial Well-being: Invest in your future with a 401(k) match of $1 for $1 up to 4% 👨 👩 👧 👦 Health and Family First: Embrace worry-free living with fully paid family medical insurance Take care of your pearly whites, vision, and more with dental, vision, life, and disability insurance available 6 weeks of parental leave Job Brief The Business Operations Manager is responsible for ensuring that Ellab's business operations are streamlined to drive scalable and reproducible processes throughout the organization. Under the leadership of the Director of Operational Excellence, this role will be critical to managing business processes, inputs, and systems to drive wing to wing visibility to the business and creating tracking metrics for both commercial and delivery performance. Responsibilities The Business Operations Manager is responsible for: Manage sales/service admin team service US market Monitor and analyze operational performance metrics to identify areas of improvement and recommend solutions Drive business relevant inputs into service delivery systems (FSM) to ensure effective reporting. Work with Delivery leads and Sales leaders to review large customer proposals. Design additional business tools to support the management of Delivery Services Evaluate regularly the efficiency of business/quality procedures according to organizational objectives and apply improvements. Additional responsibilities may be assigned as the business grows and the company evolves Requirements 5+ years of experience in a Business Operations role Thorough knowledge of business processes and operations in a technical services company Experience with business tools (using Microsoft Business Central and Microsoft Dynamics 365 Field Services Module, preferred) Experience with leading a team (preferred)

Manager, Medical Writing Operations The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations. Key Responsibilities Document Preparation & Quality Control Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols Document Management & Systems Ensure proper storage and archiving of documents in EDMS and eTMF systems Support development, implementation, and maintenance of medical writing systems and software Assist with updates to Medical Writing intranet pages Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements Operational & Cross‑Functional Support Perform administrative tasks to support project and operational needs Participate in the development and maintenance of internal best practices Assist with training internal staff and external contractors/CROs Support vendor oversight for medical writing operations activities Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance Qualifications Education & Experience Bachelor's degree in a relevant scientific or technical field, or equivalent experience 4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment Technical Skills Strong understanding of health authority/ICH PDF and eCTD requirements Experience with electronic document management systems Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows Ability and confidence to learn new software tools Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma Professional Skills Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment Exceptional attention to detail with strong analytical and problem‑solving skills Flexible, adaptable, and able to work effectively across teams Core Values Alignment Commitment to People Fiercely Innovative Purposeful Urgency Open Culture Passion for Excellence

About the role SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied. What we're looking for A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail. Responsibilities Inventory, Forecasting & Yield Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy. Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels. Track on-time, in-full performance and keep aging orders near zero. Supplier & Cost Management Source, vet, and qualify high-quality suppliers for components, packaging, and logistics. Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing. Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality. Fulfillment, Logistics & SLA Enforce our SLA: every order ships within 1 business day. Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time. Quality Assurance & Compliance Stand up a robust QA system across incoming, in-process, and final inspections. Define sampling plans, acceptance criteria, and stop-ship triggers. Champion Good Documentation Practices; align workflows with ISO 13485-style rigor. SOPs, Training & Safety Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks. Build role-based training, workstation standards, and audit checklists. Maintain a tidy, safe floor, calibrated equipment, and compliant handling. Software & Automation Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting. Define requirements, write user stories, and own user acceptance testing. Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards. Evaluate/implement WMS; ensure clean and reliable data. Success metrics you'll own SLA hit rate: ≥99% of orders shipped within 1 business day Inventory accuracy: ≥98% (cycle-count verified) First-pass yield (FPY): ≥99% for standard kits Forecast error (MAPE): improving quarter-over-quarter COGS per kit: tracked and trending down with quality intact Basic qualifications 3+ years in operations/supply chain/fulfillment. Proven ownership of inventory systems and aggressive ship-speed SLAs. Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making. Supplier sourcing and budget management experience. Exceptional attention to detail and process discipline; writes and enforces SOPs. Comfortable working in a fast-moving, hands-on environment. Nice to have Experience with WMS implementation, barcode systems, and label/scan/print workflows. Strong scripting (Python/React) ability for lightweight automation and analytics. 3PL management and cold-chain shipping experience. How we work Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips. In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops. Benefits Competitive salary + stock options Medical, dental, and vision coverage Membership to Lifetime Gym 401(k) Weekly company-wide lunches

Ice Cream Shop Manager Salary: $60,000/year Full-Time Here at New City Microcreamery, we believe that above all else, its the people who matter most. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand. Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast! Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand? Have a passion for creating vibrant, memorable guest experiences? Possess the vision and drive to build, mentor, and inspire great teams? Have excellent attention to detail and enjoy taking on challenges? Think creatively, stay curious, and push for continuous improvement? Refuse to accept mediocrity and want to grow your leadership career as we grow? If sowed love to meet you. Position Overview The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards. Reliable transportation is required, as this role travels regularly between stores. Key Responsibilities Lead & Inspire Hospitality Deliver warm, memorable guest interactions and champion best-in-class service across all locations. Motivate & Mentor Coach, teach, and develop team members to reach their fullest potential. Drive Financial Performance Support each store in building sales, managing costs, inventory counts, and maximizing profitability. Foster an Of Service Culture Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized. Uphold Genuine Excellence Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment. Requirements 35 years of experience in a hands-on, fast-paced, high-volume environment Previous management, supervisor, or team-lead experience Reliable transportation (required) Experience mentoring and training hourly team members Strong communication skills with the ability to resolve conflict and provide clear direction Ability to work a flexible schedule, including nights and weekends Restaurant experience preferred, but not required Career Advantages Opportunity to expand management experience as New City continues to grow Competitive salary with annual bonus opportunities Comprehensive benefits, including Medical Insurance options Paid time off, paid holidays, and paid training Employee meal benefits Referral program Two company-wide staff outings each year Clear path for advancement within a growing local brand Work Environment Multi-location oversight of New City Microcreamery scoop shops Family-friendly, student-friendly, community-oriented atmosphere About New City Microcreamery Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity. Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve. If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld. Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.

General Manager - Optimum Building Systems Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth. Position Summary The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance. The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform. This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management. Key Responsibilities Strategic & Financial Leadership Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation. Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics. Lead the development and execution of annual budgets, forecasts, and operating plans. Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities. Champion data-driven decision-making, implementing dashboards and metrics to drive accountability. Commercial and Operational Excellence Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability. Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance. Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards. Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship. Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity. Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships. Drive the acquisition and integration of strategic “tuck-in” acquisitions Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability. Attract, retain, and mentor high-performing talent across all levels of the organization. Collaborate with founders during transition to ensure knowledge continuity and cultural alignment. Invest in people development - training, career progression, and cross-functional collaboration. Serve as a visible, approachable leader who models humility, integrity, and professionalism. Cultural Stewardship & Transformation Honor and preserve the values and relationships that have defined Optimum's success for over 35 years. Champion cultural continuity while modernizing systems and processes for scalability. Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way. Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth. Partnership & Growth Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives. Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers. Evaluate opportunities for growth - including new services, geographies, and strategic partnerships. Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people. Qualifications 15+ years of progressive leadership experience within construction, specialty contracting, or related trades. Proven success in P&L ownership, strategic planning, and operational leadership. Strong understanding of commercial construction operations, including estimating, field management, and financial controls. Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement. Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers. Skilled in financial management, forecasting, and data-driven performance measurement. Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization Personal Attributes Empathetic leader - honors legacy while guiding change with respect and inclusion. Operationally disciplined - thrives on structure, accountability, and continuous improvement. Strategic thinker - sees the big picture and connects it to daily execution. Relationship builder - earns trust internally and externally through integrity and follow-through. Culture carrier - balances performance with heart; respects people and process equally.

General Manager - Construction & Infrastructure Services A long-established construction and infrastructure services organization is seeking a hands-on General Manager to oversee all day-to-day operations, drive performance, and lead the business through its next phase of growth. This role requires a leader who thrives in a fast-paced, field-and-office environment and can own responsibility for safety, operations, financial results, and people leadership. Key Responsibilities • Lead as an engaged, visible operational head focused on safety, accountability, and high standards • Oversee revenue, margins, budgeting, and overall financial performance • Direct estimating, bidding, scheduling, project execution, and customer delivery • Build and develop a strong, collaborative management team • Implement and refine processes across estimating, sales, project management, record keeping, reporting, and billing • Manage bid preparation, pricing structures, regulatory specs, project documentation, and digital systems • Review project status, timelines, and costs regularly to improve efficiency and outcomes • Coordinate contract-related activities including bonding, compliance, certifications, change order tracking, and dispute resolution • Maintain consistent communication with public-sector project administrators to support timely approvals and payments • Ensure accurate billing, final quantities, and project close-out reviews • Maintain compliance with annual certifications and regulatory requirements • Report performance updates to ownership in a clear and concise manner • Partner with leadership to shape long- and short-term business strategies • Build strong relationships across customers, field teams, and industry partners • Champion technology adoption to enhance productivity and competitiveness Qualifications • 10+ years of successful leadership in construction or similar operational environments • Prior experience running a business unit with full P&L responsibility • Proven ability to build and guide high-performing teams • Knowledge of roadway, infrastructure, or heavy-civil work preferred • Strong communication skills with customers, internal teams, and external partners • Familiarity with OSHA, EPA standards, DOT specifications, and industry guidelines is beneficial

Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking an Associate Site Operations Manager to join our Operations Team. Job Responsibilities and Performance Standards: Assists in the planning, reviewing, monitoring, and directing of the operation and performance of the site. Specifically: by directly supervising the registration area, evening/weekend supervision, and scheduling. Ensures the clinic operates smoothly during the nights and weekends, including managing patient flow, resource allocation and handling unexpected situations or escalations. Makes sure clinician coverage is reviewed ahead of time and identifies any gaps in coverage. Manages and supports PSR staff working evenings and weekends, maintaining high service standards, staff accountability and team morale. Supports the scheduling of acute, walk-in or unscheduled patients. Provides direct supervision and leadership to non-clinical staff onsite during evening and weekend hours. Active participation in the analysis, and problem solving of critical areas affecting the operation of the site. Takes or initiates actions according to selected alternative solutions identified with management team, or as instructed by the Site Operations, Manager (or Director). Plans, executes, and coordinates activities of assigned projects to ensure that goals and objectives specified for program/projects are accomplished in accordance with established priorities. Participates in all necessary meetings, and contributes to the implementation of activities. Communicates effectively will all members of the team to help in the resolution of specific problems or toward the attainment of key results. Anticipates and addresses potential problems and discusses them during appropriate meeting, or with management team; identifies administrative or operational problems and takes corrective action. Oversees, and supervises the activities of the department in the absence of the Site Operations, Manager (or Director). Assigns specific projects, and tasks as required, and evaluates performance. Provides direct support and assistance when requested or required. Assists and gives input to Site Operations, Manager (or Director) in regards to the performance appraisals of staff. Redirects behavior not in line with Health Center guidelines or performance expectations. Evaluations include examples that illustrate statements. Assists with the recruitment and Interview process and recommend applicants for hiring. Ensures adequate orientation and training of each staff member. Assists with communicating performance expectations during orientation and monitors compliance with performance standards. Mentors and trains all staff on the aspect of their job duties. Seeks assistance from and notifies Site Operations, Manager (or Director) of activities, personnel issues, patient problems that may result in complaints or disciplinary action. Assists with the maintenance of time and attendance for staff. Assists Site Operations, Manager (or Director) in collaboration with the Site Nurse Manager in ongoing quality improvement programs and processes to ensure that quality, safety and appropriateness of services are evaluated and monitored, and appropriate actions taken. Assists with the review of incident reports and complaints/problems for trends and risk factors. Takes action to correct situation and educate staff accordingly. Collaborates with other key staff to ensure the availability of adequate equipment and supplies. Helps to foster a positive work environment by monitoring job satisfaction and identifying and supporting staff education and development. Assists with, conducts, and facilitates, various meetings and interactions to ensure Health Center effectiveness. Participates in all scheduled departmental meetings and other center-wide meetings as requested. Works closely with Site Operations, Manager (or Director) to ensure all customer service issues are addressed and resolved. On a regular basis, participate in ongoing quality improvement activities related to individual, team, and organizational performance improvement. Travel between sites may be required. Performs all and any additional duties as assigned. Additional Scheduling Note: Work Schedule: Flexible on which days Monday through Friday they can be onsite, but must include Saturdays and/or Sundays. Qualifications: Experience Five years experience in the health care industry with some experience in a clinical environment. Management/supervision experience strongly preferred. Bicultural/bilingual: English and Spanish highly preferred. Knowledge of Work, Excel, and Visio. Familiarity with Latino Community in Lawrence and commitment to the under-served strongly preferred. Must work well within a multidisciplinary team and have excellent interpersonal, computer and supervisory skills. Must be able to learn from, and teach others. Education BA/BS in health or human services with 5 years of related experience highly preferred. Will consider a combination of education and experience.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. With rapid growth and an expanding customer base, our internal systems need to be just as scalable and agile as the product we deliver. Salesforce sits at the core of our GTM and customer lifecycle strategy. We're looking for a Director of Software Engineering to lead the strategy, development, and scaling of the systems that power our Customer Support and Customer Success teams. You'll own the engineering roadmap for Salesforce Service Cloud and Gainsight, ensuring our teams have the tools and insights they need to deliver exceptional outcomes for every customer. As additional responsibility, the role will also focus on Salesforce Platform Operations, you'll lead the team responsible for building and optimizing the Salesforce ecosystem, ensuring it's tightly integrated with the rest of our tech stack, secure, and future-ready. What You'll Do: Lead Salesforce Engineering & Platform Operations Own the end-to-end architecture and development of platforms that power our post-sale experience, including Salesforce Service Cloud and Gainsight. Drive improvements in case management, ticket routing, escalation processes, customer onboarding, and proactive health monitoring. Build scalable, secure integrations between Salesforce, Gainsight, and the broader SaaS ecosystem using APIs and integration tools. Build and lead a high-performing team of engineers and admins focused on Salesforce development, integration, and operations. Own the Platform Operations to enable architecture and technical roadmap across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products. Ensure our Salesforce platform is scalable, performant, and aligned to business goals across sales, marketing, support, and operations Lead a team of engineers and administrators focused on support and success technology. Implement engineering best practices including code quality standards, agile planning, and DevOps/CI-CD workflows. Champion and manage DevOps for Salesforce using Copado, including version control, automated testing, release management, and environment strategy. Foster a high-performance, inclusive team culture centered on collaboration, innovation, and continuous learning. Oversee the integration of Salesforce with internal systems and external platforms via Boomi (or equivalent middleware/iPaaS), ensuring smooth data flows and reliable business processes. Strategic Partnership & Execution Work cross-functionally with RevOps, Post Sales Business teams, Finance, Product, and IT leaders to understand requirements and translate them into scalable technical solutions. Collaborate with the data team to enable reporting, analytics, and data governance across Salesforce and connected systems. Guide the platform's growth through streamlining platform operations and release management for the organization. Drive Engineering Culture Foster a collaborative, high-ownership team culture grounded in continuous improvement, innovation, and learning. Mentor and coach team members on Salesforce best practices, architecture, and leadership development. Identify and address gaps in skills, process, or tooling to accelerate team impact. What You Bring: 10+ years of experience in software engineering, with 5+ years of hands-on leadership in Salesforce platform development and operations. Deep understanding of Salesforce architecture and custom development (Apex, LWC, SOQL, Flows). Proven experience implementing and managing Copado or other Salesforce DevOps tools for version control, CI/CD, and release pipelines. Strong experience with Boomi or similar integration platforms (Mulesoft, Workato, etc.), including integration design, monitoring, and error handling. Track record of leading Salesforce implementations and supporting GTM functions in a fast-paced SaaS environment. Solid grasp of data architecture, governance, and compliance (GDPR, SOX, etc.). Strong communication and stakeholder management skills; ability to align technical solutions with strategic business objectives. Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred. Nice to Have: Salesforce certifications (e.g., Service Cloud Consultant, Experience cloud consultant ). Familiarity with customer success KPIs such as NPS, churn risk, adoption metrics, and expansion forecasting. Experience supporting knowledge bases, self-service portals, in-app chat, or AI-powered support tooling. Background in post-merger org consolidation or multi-cloud Salesforce environments. Understanding of product-led growth strategies and usage-based billing models. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$191,730-$301,290 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

MACOM designs and manufactures semiconductor products for Data Center, Telecommunication, and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe, and Asia. MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard. MACOM has more than 75 years of application expertise with multiple design centers, Si, GaAs, and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. Click here to view our facilities. *********************** In addition, MACOM offers foundry services that represents a key core competency within our business. MACOM sells and distributes products globally via a sales channel comprised of a direct field sales force, authorized sales representatives, and leading industry distributors. Our sales team is trained across all of our products to give our customers insights into our entire portfolio. Position Overview: Seeking an energetic leader for MACOM's 7x24 Lowell Fab manufacturing operations, to include day to day production activities in wafer fabrication, test and inspection, together with multiple projects and programs. The successful candidate will have a technical Fab background and a passion for continuous improvement in quality, cost and output of various RF Microwave and Lightwave Semiconductor products. This is an on-site position reporting to the VP of Lowell Fab Operations, with shift supervisors as direct reports. Key Responsibilities: * Exceptional communication skills and stakeholder management skills are a must. Role requires regularly communicate to executive team, business units, supply chain, peers and operations technician staff. Ensure transparent and open flow of communication. Collaborate with cross-functional teams to identify opportunities for process improvement and implement best practices. Provide regular reports and presentations to the executive team on operational performance and initiatives. * Accountable for the safety, quality, cost, throughput, and on-time shipment of critical products for the demanding semiconductor industry and must proactively drive improvement across a 7x24 operation to enable the profitable growth of the businesses. * Develop and execute strategies to meet company's business objectives and goals. Translate to floor centric metrics to drive performance. Contribute to the strategic direction of the business and participate in its execution. Lead long-term capacity planning and infrastructure investment to support future growth. * Work closely with the Supply Chain function to achieve business unit revenue, gross margin goals and key operations metrics such as OTD, late backlog, cost, yield and cycle time. * Utilize technical skills to lead problem solving for a wide range of semiconductor Fab challenges. Implement work and process improvement methodologies and mentor staff to do the same. * Face time with 7x24 team. Expected to skew periodically to maintain face to face relationship with all shifts. * Quality Assurance & Compliance: Maintain rigorous quality standards to meet customer and regulatory requirements. * Build, develop and grow the operations team, ensuring the efficient day to day operation of the function. Foster a culture of continuous improvement, innovation, and accountability throughout the manufacturing organization. Key Competencies & Skills required: * Proven leadership skills. Must possess a strong "Safety" mentality. Experience leading, coaching, building teams and mentoring. An inspiring leader who can attract and retain the key talent for the plant. * Strong understanding of compound semiconductor Fab processes and equipment. * Exceptional communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization. Possess the ability to communicate clearly, accurately and directly, both verbally and in writing to executive management and customers. * Strong knowledge of manufacturing principles and structured problem solving. * Excellent analytical skills with the ability to make risk decisions on limited data. * Be able to thrive and succeed in a fast-paced, high intensity environment, and not be hindered by ambiguity or competing priorities. Ability to prioritize according to business objectives and manage multiple simultaneous projects. Required Qualifications and Experience: * Bachelor's degree in Electrical Engineering or related field. * 15+ years related experience in operations, engineering and people management within a semiconductor wafer fab. * Due to ITAR regulations, only candidates who are U.S. Persons (U.S. citizens, U.S. nationals, lawful permanent residents, or individuals granted asylum or refugee status) will be considered for this position. EEO: MACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, military service, marital status, or any other category protected under applicable law. Reasonable Accommodation: MACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process, please call *************** or email HR_*************. Provide your name, phone number and the position title and location in which you are interested, and nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs. The Salary Range for this position is $140,000 - $240,000. Actual salary offered to candidate will depend on several factors, including but not limited to, work location, relevant candidates' experience, education, and specific knowledge, skills, and abilities. Benefits: This position offers a comprehensive benefits package including but not limited to: Health, dental, and vision insurance. Employer-sponsored 401(k) plan. Paid time off. Professional development opportunities. This position is eligible to receive restricted stock unit (RSU) awards and cash bonuses, solely at MACOM's discretion, subject to individual and company performance.

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

The New Hampshire Fisher Cats are seeking a motivated and hard-working Director of Field Operations who will be responsible for the management, planning, and implementation of the maintenance and agronomic program for the Delta Dental Stadium. The outfield playing surface and warning track were recently renovated, which included the removal of old organic material and incorporated new USGA sand and Profile soil amendment for added nutrient and water holding capabilities. Tuckahoe gameday bluegrass was also installed along with new hunter irrigation heads. Diamond Baseball Holdings also offers competitive benefits packages and national support through its vast network of clubs. Essential Duties and Responsibilities: General duties include, but are not limited to mowing, fertilizing, maintaining and rebuilding pitching mounds and home plate areas, dragging and moisture management of infield skin, field marking, edging, aerating, topdressing, verticutting, replacing sod, and tarping. Administrative and managerial oversight of the department. Planning for projects and outside events. Budgeting and forecasting, including approving payroll and payroll allocation for keeping equipment and irrigation in good working order. Hiring, training, and scheduling staff for events & organizing daily work list for staff. Managing materials inventory. Managing relationships with outside vendors. Communicate clearly and work well with fellow employees, coaches, and players. Must obtain and maintain proper local fertilizer applicator license within 90 days of hire date and follow all laws and regulations regarding fertilizer use and storage. Must have knowledge of USGA sand based rootzones and the management strategies associated with sand based athletic fields at the professional level. Other duties as assigned. We expect 3 - 5+ years of relevant experience for this role.

At Magical Beginnings, we believe exceptional leadership creates exceptional learning environments. We are seeking a dynamic Regional Director of Childcare Operations to oversee multiple schools, drive operational excellence, and ensure our commitment to quality early childhood education continues to flourish. As a regional operations leader at Magical Beginnings, the Regional Director of Operations plays a vital part in shaping the culture, quality, and success of our early childhood education programs. By supporting School Directors, overseeing daily operations, and ensuring regulatory compliance, this position directly impacts the learning environments we provide for children and the supportive, inclusive workplace we offer our staff. Through strong leadership, collaboration, and attention to detail, this role ensures each school operates at its highest potential-aligned with our mission, values, and commitment to excellence in early education. Additionally, the Regional Director of Operations participates in cross-company projects and initiatives and supports harmonizing policies and procedures across the organization. Responsibilities Oversee and manage all operational functions of Magical Beginnings schools within the assigned territory, including direct supervision of School Directors. Oversee and manage all facilities-related functions within the assigned territory, including direct supervision of the Facilities Manager. Provide strong leadership and support to all Magical Beginnings stakeholders-staff, children, families, early childhood education professionals, community partners, vendors, and contractors. Clearly communicate company goals and expectations to direct reports and ensure follow-through, understanding, and compliance. Uphold and model Magical Beginnings' mission, core values, and culture in all interactions and communications. Ensure that all child-to-teacher ratios comply with state early education licensing requirements. Collaborate with the Vice President of Human Resources and Chief Operating Officer to develop and implement an annual training plan for School Directors. Ensure full compliance with all state-mandated early education laws, safety protocols, and regulatory standards. Implement and monitor all childcare financial assistance (voucher) regulations and program guidelines. Enforce company policies and procedures as outlined in employee and family handbooks and standard operating procedures (SOPs). Demonstrate expert knowledge of childcare licensing regulations, including preparing for licensure visits, communicating with state licensors, and adapting to regulatory changes. Maintain compliance with licensing and quality standards by scheduling school staff within budgeted payroll guidelines. Serve as Interim Director in the event of a leadership vacancy, ensuring continuity of school operations and compliance. Operational Tasks Administer school audits to measure and provide feedback on top quality. Establish and maintain a regular visitation schedule for all schools within the assigned region. Perform outreach activities to ensure that staff and families alike have a positive experience at Magical Beginnings. Ensure that School Directors have access to your time and can express their desires and concerns. Perform annual performance reviews of all direct reports and advise leadership on recommendations for raises, promotions, performance plans, and terminations. In the event the Director cannot resolve an issue, serve as the primary customer service representative. Interview, hire, and train School Directors with the approval of the Chief Operating Officer. Ensure the smooth day-to-day operation of schools. Work with the school's social school directors and teachers to ensure the school complies with company standards. Oversee and manage the Mentorship Program with assistance from the school Directors. Maintain and support the Directors and school facilities, including maintenance and inventory. Make sure school leadership replenishes classroom supplies and materials regularly. With the support of the Executive Leadership Team, conduct licensing, furnishing, opening, hiring, and training for new start-up schools. Maintain an anti-bias and anti-racism culture throughout the school Marketing, Recruitment, and Financial Management Tasks Support all regional and school-level marketing outreach, enrollment, and staffing efforts. Hold school-level enrollment meetings to manage and continuously improve enrollment to meet set goals. Hold school-level recruiting meetings to improve and manage classroom staffing to meet set goals continuously. Ensure the school's financial health. Supervise regional and school budgets, supporting Directors in adhering to projections and budgets and in meeting organizational goals and objectives. Effectively manage and oversee school budgets with each School Director. Manage processes for meeting KPIs and financial plans. Hold Directors accountable for meeting school financial goals. Communicate with the Executive Leadership Team when financial goals or KPIs will not be met. Model and Foster Outstanding Leadership Project a positive image and a neat, professional appearance - at a higher standard than other staff. Communicate concerns and noncompliances immediately to the Executive Leadership Team. Proactively pursue the professional development of every staff member, ensuring staff attend at least 20 hours per year of training and development, including 33% in the special needs area. Develop an internal pipeline of candidates who are trained and seeking advancement within the organization into roles of Assistant Directors and Directors. Develop positive relationships and foster team building across schools and employees. Attend training sessions, workshops, and seminars to expand the knowledge base and provide improved practices for the organization. Additionally, support the development of biannual Professional Development content and quarterly leadership Professional Development content. Follow the Executive Leadership Team's direction and demonstrate flexibility in accepting tasks delegated. Physical Requirements Must be able to stand and move for 60 percent of the day without discomfort. Performing computer work for long periods as needed. Lifting capacity of 25 pounds. Must be able to sit and travel from school to school weekly Prerequisites Minimum five years of progressive leadership in early education organizations. Work experience must include managing multi-unit operations. Must have Director II certification through the Department of Early Education and Care (EEC). Exceptional verbal and interpersonal communication, especially in building and managing relationships. Demonstrate flexibility, collaboration, and advocacy skills as an individual and team player. Solid business acumen, management, analytical, and problem-solving skills. The ability and willingness to work a full-time schedule, including weekends and nights as necessary. Magical Beginnings is proud to be an Equal Opportunity Employer and strives to be a workforce that reflects the communities we serve. All employment is based on qualifications, merit, and business need. Magical Beginnings does not discriminate based on race, ethnicity, religion, age, marital status, pregnancy, nationality, physical or mental disability, medical condition, gender identity, sexual orientation, veteran status, or any other status protected by law.

Who We AreCogent Biosciences is a publicly traded biotechnology company focused on developing precision therapies for genetically defined diseases. The most advanced clinical program, bezuclastinib, is a selective tyrosine kinase inhibitor that is designed to potently inhibit the KIT D816V mutation as well as other mutations in KIT exon 17. KIT D816V is responsible for driving systemic mastocytosis (SM), a serious disease caused by unchecked proliferation of mast cells. Exon 17 mutations are also found in patients with advanced gastrointestinal stromal tumors (GIST), a type of cancer with strong dependence on oncogenic KIT signaling. Top-line results from registration-directed trials in NonAdvanced SM, Advanced SM and GIST are expected in 2025. The company also has an ongoing Phase 1 study of its novel internally discovered FGFR2 inhibitor. In addition, the Cogent Research Team is developing a portfolio of novel targeted therapies to help patients fighting serious, genetically driven diseases targeting mutations in ErbB2, PI3Kα and KRAS. Our Team**************************** This critical role will lead the strategic and tactical execution of field (commercial customer-facing) operations supporting the launch of bezuclastinib across 3 important indications, Cogent Biosciences' key pipeline asset. The Director of Field Operations will be a key member of the Commercial Operations and Analytics leadership team responsible for driving operational excellence for the commercial organization. We are seeking a strategic and hands-on leader to optimize field deployment, execution, and operational readiness for our upcoming launches. As a key strategic partner to senior sales leadership, this will own the design, implementation, and continuous improvement of our customer-facing operating model. The ideal candidate possesses both the strategic perspective required for sales excellence, and the executional perspective required for a field team to deliver a best-in-class launch. The ideal candidate will bring deep expertise in CRM systems, analytics, field operations, and cross-functional collaboration to drive operational excellence and accelerate launch impact. Key Responsibilities Strategic Leadership & Business Partnering Strategic partner to Senior Sales Leadership, Market Access, Marketing, Patient Services and Analytics to understand key functional needs that translate to field operational solutions and execution. Engage and Align with critical cross-functional team members that support field teams (IT, HR, Compliance, Sales Training, Congress Execution, Medical, etc). Key field operations leader for real-time issue resolution, solution development, performance monitoring and operational support needs. Field Planning and Execution Operational Leadership Aligned with the vision of the senior commercial leadership, develop and lead all the field planning processes (at the National and Regional level) required to enable a field force to launch in the rare disease and oncology space. This includes business and call planning, targeting and segmentation, resource allocation, budgeting, reporting and all key sales enablement tools. Develop and lead the annual cadence of key field engagements and meetings (business reviews, key sales meetings, performance updates, etc). Develop key field performance management and monitoring systems, processes and reporting (goals, key performance and execution metrics, etc) that are strategically aligned and visible to all stakeholders. Ensure compliance with regulatory and legal requirements, including credentialing and spend reporting. Enabling Customer Facing Teams with Technology, Tools and Systems Working with senior commercial leadership to identify key technology capabilities and requirements to support an engaged and productive customer-facing organization across functions. Collaborate with key functions (IT, L&D, Marketing) to develop, integrate and implement key field-facing tools such as CRM, call/business planning tools, peripherals (such as tablets), virtual selling capabilities, etc. Lead the onboarding and ongoing training requirements for the field to adopt new technology and processes into their way of working. Develop/implement novel enabling SOPs for the field force to allow them to perform more effectively. Find opportunities to leverage technology or new digital solutions to improve productivity, simplicity and engagement of the field team. Oversee vendor relationships related to CRM, data analytics, and field operations platforms. Performance Management, Monitoring and Reporting Leading an aligned approach to critical measurable indicators and outcomes related to field performance and execution. Develop scalable reporting capabilities, field-facing dashboards, KPIs, and scorecards that enable actionable insights, performance monitoring and support coaching conversations. Work with commercial leadership to establish the overarching philosophy of the SIP (sales incentive plan) and build the SIP integration plan for the field (quota setting process, key data sources and inputs, sales vs quota reporting capabilities, payout frequency and processes, QA/QC processes). Build field response process and capability to respond to data, IC, and comp enquiries. Launch Readiness and Deployment/Territory Optimization Work with senior leadership and external partners to design a fit for purpose customer facing organization with the right capabilities to ensure a best-in-class launch. Optimize the deployment of field resources and geographies aligned with the market opportunities across Cogent's three potential indications, HCP targeting, key centers of excellence in each territory. Support the scale and build of the field operations resourcing and infrastructure to prepare for launch. Act as a key member of the Launch Readiness workstream to represent the field readiness and key milestones reflecting the preparations for field activation on Day 1. Qualifications Bachelor's degree in Business, Life Sciences, or related field; MBA or advanced degree preferred. 8+ years of experience in pharmaceutical or biotech field operations, with launch experience in rare or specialty diseases. Proven expertise in CRM systems (e.g., Veeva, Salesforce), field analytics, and commercial data infrastructure. Strong understanding of field force effectiveness, territory design, and incentive compensation. Experience in a startup or growth-stage biotech environment preferred. Excellent project management, communication, and cross-functional collaboration skills. Ability to thrive in a dynamic, fast-paced, and highly regulated environment. Our Locations Waltham, MA: Our Boston office includes an open office layout that has recently undergone a makeover designed for collaboration and giving our employees the best work place possible. Free access is provided for both on-site parking and gym facilities in the building. Boulder, CO: We have just moved into our new state-of-the art Research Facility in the fast-growing biopharmaceutical hub in the greater Denver/Boulder corridor. Our CEO is based full-time in this location and we are proud to call this the home of Cogent's discovery research organization. Our Offer To You To attract the very best talent, we offer a generous benefits package that includes competitive pay, performance-based bonus, stock options, insurance coverage (health, dental, life, and disability), competitive time-off, a 401(k) plan, and commuter/parking benefits. We are proud to be an Equal Opportunity Employer. Our goal is to have a diverse workforce. We do not discriminate on the basis of race, age, color, religion, national origin, gender, sexual orientation, gender identity or expression, veteran status or disability, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

Scholar Rock is a biopharmaceutical company that discovers, develops, and delivers life-changing therapies for people with serious diseases that have high unmet need. As a global leader in the biology of the transforming growth factor beta (TGFβ) superfamily of cell proteins and named for the visual resemblance of a scholar rock to protein structures, the clinical-stage company is focused on advancing innovative treatments where protein growth factors are fundamental. Over the past decade, the company has created a pipeline with the potential to advance the standard of care for neuromuscular disease, cardiometabolic disorders, cancer, and other conditions where growth factor-targeted drugs can play a transformational role. Scholar Rock is the only company to show clinical proof of concept for a muscle-targeted treatment in spinal muscular atrophy (SMA). This commitment to unlocking fundamentally different therapeutic approaches is powered by broad application of a proprietary platform, which has developed novel monoclonal antibodies to modulate protein growth factors with extraordinary selectivity. By harnessing cutting-edge science in disease spaces that are historically under-addressed through traditional therapies, Scholar Rock works every day to create new possibilities for patients. Learn more about the company's approach at ScholarRock.com and follow @ScholarRock and on LinkedIn . Summary of Position: In this role, you will be responsible for a wide variety of projects across the Commercial organization to include, but not limited to, functioning as the business lead for sales sizing and alignment, field incentive compensation design and implementation, field analytics and reporting, implementation of commercial systems, collaboration with brand marketing/e-marketing initiatives and supporting KPIs for overall performance. Additionally, you will identify critical business issues and opportunities for growth, collaborate with cross-functional teams, and work to embed an external market point-of-view into the strategic direction of the company.Position Responsibilities: Strategic Leadership & Operational Excellence Define and implement a structured framework of goals and tactics to build a best-in-class Field and Sales Operations organization. Establish and maintain robust analytics and operational processes that effectively support the General Managers and Sales organization. Data Governance & Systems Integration Serve on a cross-functional data governance team to define business rules and processes that ensure data integrity and consistency. Partner with Sales and IT to design, deploy and maintain Veeva both in the US and ROW Provide Field Operation Support for ROW Ensure organizational compliance with CRM data standards and quality protocols. Sales Enablement & Field Optimization Train the commercial field sales team on systems, tools, and processes to maximize efficiency and adoption. Develop and refine field sizing and deployment strategies to optimize sales force effectiveness and meet business objectives. Manage territory alignment and roster systems to ensure optimal resource utilization. Manages the field sales force credentialling program Performance Management & Incentives Lead the development and execution of incentive compensation programs aligned with strategic goals, including plan design, governance, goal setting, reporting, and payout processing. Monitor departmental performance against KPIs and collaborate with commercial leadership to drive continuous improvement. Cross-Functional Collaboration & Commercial Readiness Oversee and execute a broad range of commercial initiatives to ensure organizational readiness for product launches. Collaborate across the Commercial team to align operational strategies with key business objectives and priorities. Candidate Requirements: Bachelor's degree in business, science or related field. A master's degree (MBA) strongly preferred. 8-10 years of experience working in the pharmaceutical or biotech industry with five plus years supporting field sales teams. Extensive experience supporting technical design of commercial systems. Implementation experience a must. Extensive experience with Veeva CRM, data management and incentive compensation Experience with Symphony, IQVIA. CROSSIX and related pharmaceutical sales data Experience working with field sales teams, field reporting and incentive compensation Strong analytical skills with the capability to appropriately define issues, questions and data; to comprehend quantitative methods and analytical techniques; to perform accurate analysis (correctly calculated numbers, accurate graphs); to cross-check data and assumptions; to document and establish data trails; and to think creatively about different ways to analyze data and information Excellent quantitative background that supports the analysis of data to better understand market dynamics and provide insights into product performance and marketing strategy. Strong interpersonal skills with demonstrated ability to drive toward consensus. Scholar Rock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees .

Reporting to the Director of Facility Operations, this position plans, organizes, manages, and operates all components of the Facility Departments of Concord Hospital Laconia and Franklin. This includes Plant Operations, Maintenance, Boiler Plant, Grounds and Facility Projects. The Manager is responsible for creating a physical environment and culture that enables the hospital to fulfill its mission by managing the operations of the department and by providing measurement, assessment and continuous improvement of the department's performance and the physical plant and infrastructure. The manager will provide leadership, education, vision, motivation and a working environment that promotes teamwork and customer satisfaction while ensuring consistent, safe and reliable operation of hospital infrastructure and systems. The manager will be integral in maintaining all properties in the enterprise to ensure a sustainable health system. The manager will support the strategic plan by managing the facility operations in an ethical and fiscally prudent manner. Education Bachelors Degree (B.S.) in an engineering field (i.e. electrical, mechanical) or business degree from a four-year college or university and three years experience; or ten years related experience and/or training. Management training is desirable. Certification, Registration, and Licensure Licensure Required: Valid New Hampshire Driver's License. Driving record from Department of Motor Vehicles, and proof of insurance coverage, which complies with organization and departmental Driving Policy. CHFM (Certified Healthcare Facility Manager) designation from the American Hospital Association. Experience 4 years experience in field. 2 years progressive supervisory experience. Demonstrated ability to effectively lead a team as well as be a team member. Appropriate certifications, licenses or registrations when/where required. Must be familiar with federal, state, and local codes and standards including but not limited to DNV, Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), and building codes. Responsibilities Plan, organize, manage, and control the activities of the plant operations and maintenance functions which are necessary in maintaining the physical structures, HVAC, mechanical and electrical systems, utilities, and grounds Together with the Project Operations Manager plan, organize and manage all components of facility related projects, capital and minor. Assist in the management of space allocation throughout the entire enterprise. Participates in the Space Committee. Maintain performance improvement activities within the department, while providing oversight and education to various department functions. Responsible for the development and regular updates of policies and procedures relative to DNV (CMS Accreditation), federal, state, and local codes, and other regulatory agencies. Ensures compliance with state, local and federal regulatory requirements. Recommend strategy for procurement of energy (natural gas and electricity) and development of energy conservation plan. This includes evaluation and implementation of possible COGEN facilities. Participate in the Environment of Care and Safety Committee. Plan, budget and prioritize Capital infrastructure investments for the Laconia and Franklin campuses and satellite locations. Develop Facility Operations operating budget and tracking throughout the year. Recruit, retain and develop staff and manages performance. Responsible for customer relations and customer service initiatives. Participates in and supports departmental and organizational change. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is MEDIUM. The employee must regularly lift, carry or push/pull up to 10 pounds, frequently lift, carry or push/pull up to 10 - 25 pounds, and occasionally lift, carry or push/pull up to 20 - 50 pounds. While performing the duties of this Job, the employee is regularly required to hear and speak. The employee is frequently required to sit, and walk. The employee is occasionally required to bend, climb, do repetitive motion, drive, kneel, perform activities that require fine motor skills, reach, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, bodily fluids, slippery surfaces, and variable weather conditions. The noise level in the work environment is usually loud.

We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! The Regional Director of Operations (RDO) is responsible for strategic leadership, operational oversight, and performance accountability for a portfolio of communities, including CCRCs and rental communities. This role ensures that each community meets or exceeds benchmarks in clinical quality, resident satisfaction, occupancy, financial performance, regulatory compliance, and associate engagement. The RDO will serve as a key culture carrier, modeling the values of Called to Care, Better Together, and Be the Benchmark in all leadership practices. This position reports to the SVP of Operations. This position requires travel within the assigned region in the northeast (Massachusetts and Connecticut), with a strong on-site presence in communities to ensure hands-on leadership, consistency, and alignment. The RDO also serves as a representative of Benchmark in industry forums, conferences, and professional events to showcase leadership, share best practices, and maintain a visible presence in the senior living field. Responsibilities: * Provide overall management of the Executive Directors of one or more Benchmark communities, including several CCRCs within a region providing IL, AL, MC and SNF services. In some instances may need to serve as an Interim Executive Director. * Lead strategic planning and execution for operational excellence, with accountability for census growth, NOI performance, and clinical outcomes. * Monitor KPIs and implement action plans where performance is below expectations. * Responsible for innovating and implementing processes and procedures to enhance the development of talent and systems. * Responsible for operational leadership of all communities, in some instances serving as an interim Executive Director. * Understands and demonstrates operating efficiencies and expense control; manages/leads net operating income. * Strong understanding of financial management as it relates to CCRCs across all lines of business; IL, AL, MC, and SNF. Also skilled nursing revenue with Medicare/Medicaid and Managed Care and private pay revenue streams. * Develops and implements annual operating and capital budgets with relevant internal and external stakeholders. * Monitor and manage community budgets, ensuring alignment with company financial targets. * Maintain regular on-site presence in each community to provide leadership visibility and guidance. * Flash forecasts community-specific P&L reports twice monthly * Forecasts monthly and quarterly P&L statements * Meets with investors and/or board members as needed and provides updates on the financial growth and health of their assets. * Coach and mentor Executive Directors and department leaders to ensure strong leadership pipelines. * Partner with HR and TA partners to implement performance reviews, development plans, and succession strategies. * Build a culture of ownership, accountability, and engagement at all levels of the community. * Embraces and champions corporate growth, to include possible redesign of role. * Manages succession planning among community leadership teams. * Champion exceptional resident care and service throughout the continuum (IL, AL, Memory Care, and SNF). * Ensure adherence to local, state, and federal regulations for IL, AL/MC and SNF. * Directly oversees Regional Director in Marketing in the development and implementation of marketing and sales strategic plans. * Uses effective interpersonal skills to influence operational excellence. * And other responsibilities as outlined in formal job description. Education and Experience: * Bachelor's degree required; Master's degree in Healthcare Administration, Business, Gerontology or related field strongly preferred. Preferred Experience: * 7-10+ years of progressive senior living leadership experience, including multi-site oversight in CCRCs or similar environments. * Proven success in leading complex operations, managing budgets, and driving cross-functional performance. * Knowledge of state and federal regulations governing senior living, including Assisted Living and Skilled Nursing. * Strong financial acumen, communication skills, and ability to lead through influence and collaboration. * Willingness and ability to travel extensively within the assigned region-estimated 70-80% travel. * Valid license to operate an assisted living facility, if mandated by the State in which the community is located. * SNF Administrator License preferred. As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following: 10 paid holidays plus 1 floating holiday Vacation and Health & Wellness Paid Time Off Tuition Reimbursement Physical & Mental Health Wellness Programs Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield 401K Retirement Plan with Company Match Long Term Care Insurance Company-provided Life Insurance & Long-Term Disability

About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day. We are hiring a dynamic office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement. About you:Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, and growth minded. You are passionate about being part of an entrepreneurial organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Compensation: $14.00 - $16.00 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - MA - Chelmsford is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.

Director of Regional Operations - Northeast Thrive Pet Healthcare | Remote with Regional Travel Must live in or be willing to relocate to the Northeast United States Thrive Pet Healthcare is a leading veterinary network with over 400 hospitals across the U.S. Our mission is simple yet powerful: to nurture those who care for animals. We do this by providing exceptional clinical care, investing in our people, and fostering a connected community across our network. About the Role The Director of Regional Operations - Northeast supports one or more geographic markets within Thrive Pet Healthcare's network. This leader drives alignment, collaboration, and operational excellence across hospitals of all types. Reporting to the Vice President of Operations, this individual will partner closely with hospital leadership teams to guide performance, ensure a strong hospital culture, and deliver an outstanding client and patient experience. The role involves frequent visits to hospitals throughout the region to support leaders, optimize operations, and implement company-wide initiatives. Key Responsibilities People, Team, and Culture * Build relationships with hospital teams to promote engagement and a positive, inclusive culture. * Mentor and coach hospital leadership teams, setting clear expectations and supporting their professional development. * Collaborate with People Operations on recruiting, retention, learning, and change management strategies. * Conduct on-site visits to gather feedback, identify opportunities, and strengthen team performance. * Champion Thrive Pet Healthcare's mission and values, ensuring alignment across all regional hospitals. Client and Hospital Experience * Partner with hospital teams to understand local market needs and client expectations. * Collaborate with the marketing team to develop strategies that drive growth and community engagement. * Ensure every hospital provides a clean, safe, and welcoming environment for clients, patients, and team members. * Support initiatives to promote Thrive Pet Healthcare's wellness and membership programs. Financial and Operational Leadership * Collaborate with the VP of Operations and hospital teams to develop and manage budgets and financial goals. * Monitor key performance indicators (KPIs) and identify opportunities to improve performance. * Support financial health and sustainability across the region through data-driven decision-making. * Promote medical and operational excellence by reviewing key metrics, ensuring high-quality care, and optimizing workflows. * Leverage systems such as electronic medical records and Workday to improve efficiency and consistency. * Ensure compliance with all Thrive Pet Healthcare, local, and federal policies and regulations. Desired Competencies * Flexible and adaptable to meet the unique needs of each hospital. * Approachable, collaborative, and supportive of hospital leaders and teams. * Strong accountability and problem-solving abilities. * Strategic thinker who can translate vision into execution. * Proactive, solution-oriented, and resilient under pressure. * Exceptional communication and interpersonal skills. * Passionate about veterinary care and the well-being of pets, clients, and team members. Education & Experience * DVM or Bachelor's degree in Business, Operations Management, or a related field. * Minimum of 3 years of leadership experience in a multi-location organization. * Experience in veterinary operations (e.g., Hospital Administrator, Medical Director, or similar role) strongly preferred. * General Practice and/or Emergency experience is a plus. * Certified Veterinary Practice Manager (CVPM) certification preferred but not required. Additional Information Travel: Frequent travel required throughout the Northeast region. Compensation: Competitive and commensurate with experience, qualifications, and location. Thrive Pet Healthcare offers a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, continuing education support, and more. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness of our team members, pet parents, and patients. We are committed to creating a diverse, equitable, and inclusive environment where everyone belongs and feels empowered. #LI-DNP