Senior Drug Substance (API) Technical Operations Manager
Operations manager job in Marlborough, MA
Desired background and experience:
Bachelor's degree in Science/Engineering/Operations or a related field
At least 8+ years of experience in the small molecule DS (API)_manufacturing or development environment
Experience with lifecycle management for commercial products
Knowledge of Good Manufacturing Practices (GMPs)
Requirements:
Support / lead process change activities for small molecule drug substances, intermediates and raw materials as SME
Lead investigations, functioning as SME and resolve discrepancies in a timely manner
Work closely with small molecule DS manufacturing team to understand the capabilities, capacity availability and constraints at the CMOs, develop plans to secure capacity appropriately
Provide technical oversight during GMP manufacturing campaigns
Work closely with Quality Assurance, Regulatory Affairs, Supply Chain, and external manufacturing partners to ensure alignment on timelines and deliverables
Strong technical writing and analytical problem-solving capabilities
Ability to work independently with minimal guidance
Exercise good judgment and make decision that is appropriate for the organization
Results-driven, take initiative and ownership to accomplish work
Ability to demonstrate flexibility and embrace change in a dynamic, rapidly growing environment
Must Have's:
Min 6-8 years' experience working in small molecule DS (API) manufacturing as SME in a GMP environment
Has functioned as SME for process changes and investigations
Position is not for those working in diagnostics, cosmetics, biologics, QA, QC, Regulatory, PM
Job functions:
External manufacturing/operations
Drug substance contract manufacturing
Chemical manufacturing
Manufacturing sciences & technology (MSAT)
Chemical or Process Development (but I'm less sanguine about these titles since people in these roles are more early/mid-stage, with less exposure to the business and regulatory aspects of commercial work)
KFC General Manager - Referral Bonus $100
Operations manager job in Concord, NH
Restaurant General Manager
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.
If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.
The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go:
A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team.
You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile.
We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun.
You set high standards for yourself and for the team.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and
a true desire to learn and grow.
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.
Global Safety and Security Center Operator
Operations manager job in Marlborough, MA
The Opportunity: Contribute To The Growth Of Your Career.
Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up with technology.
3rd Shift Position (11pm-7am) 5 day schedule/7 day availability
The main duties to be completed within the role of GIS SOC Operator include but not limited to the following:
Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities
Responsible for all control room operations, including CCTV review.
Ensure that all incidents are dealt with, logged and communicated in accordance with procedures
Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers
Support major incident command, control and crisis management and provide recommendations.
Knowledge of how to use security and fire alarm systems
Must be able to be contacted while on shift
Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs
Qualifications:
Bachelor's degree or 1-4 years of experience in lieu of degree
working experience with Incident Management and Change Management
Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously.
Troubleshooting experience
Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander
Accountability and Trust
Unquestionable integrity and ethic
Operations Manager
Operations manager job in Groton, MA
Our client, a tire processing facility in MA, is seeking an experienced Operations Manager to lead their team.
The Operations Manager is responsible for directing and coordinating all activities within the Tire Processing Facility (TPF) to ensure operational excellence across production, quality, safety, and environmental compliance. This role oversees the automated PLC-driven processing system, manages maintenance schedules, and ensures timely delivery of high-quality products to customers. The manager works closely with safety and environmental consultants to maintain full regulatory compliance and leads continuous improvement initiatives using LEAN principles. Additionally, the position involves supervising and developing TPF personnel, managing workflow, and ensuring the facility remains organized, efficient, and ready to accept incoming materials.
Key Responsibilities
Operational Oversight: Direct daily TPF operations to meet production goals, quality standards, and delivery timelines.
Process Improvement: Apply LEAN concepts to identify and implement efficiency and productivity enhancements.
Quality Assurance: Monitor and maintain product quality through testing and compliance checks.
Maintenance Management: Ensure timely preventive maintenance and repairs of all equipment.
Safety & Compliance: Maintain OSHA and environmental compliance, including stormwater and spill prevention protocols.
Team Leadership: Hire, train, schedule, and evaluate staff; foster a culture of safety, accountability, and continuous improvement.
Cross-Functional Collaboration: Communicate with internal stakeholders and external partners to support operational needs.
Data Analysis & Reporting: Track performance metrics, analyze trends, and recommend improvements to leadership.
Qualifications
Experience: Minimum 5 years in management within an automated/computerized processing environment; tire processing experience preferred.
Skills: Strong mechanical aptitude, advanced problem-solving, excellent communication, and proficiency in Microsoft Office.
Education: Bachelor's degree in a related field or equivalent experience.
Certifications: Ability to obtain Dept. of Labor hoisting license within 6 months; valid driver's license required.
If you are excited about process improvement and growing a facility. We would love to talk to you.
Salary for this position will start at $125k and compensation includes benefits.
Warehouse Operations Supervisor
Operations manager job in Lawrence, MA
VETERANS ENCOURAGED TO APPLY!
1st Shift - 6:00am Start/Tuesday-Saturday
Staples is business to business. You're what binds us together.
Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
What you'll be doing:
The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you'll be responsible for preparing and planning strategies to meet the operation's daily, weekly, and monthly goals.
You will work closely with senior management in the pursuit of operational excellence and the facility's all-around success including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met.
Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.
In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.
What you bring to the table:
Ability to accurately calculate and plan and adjust headcount required to meet objectives.
Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology.
Functional knowledge of coaching drivers through check rides.
Ability to adopt our safety procedures quickly and ensure safe work practices.
Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor.
Ability to demonstrate analytical thinking and problem-solving ability.
Basic English language skills (both verbal and written communications).
What's needed- Basic Qualifications:
High school diploma or GED
3+ years of transportation experience
Must have a valid drivers' license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations
Ability to pass a DOT physical and drug screen to the extent legally permissible
Must obtain a 6-month DOT medical card specific to the role
An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand
Must be at least 21 years of age
We Offer:
Competitive Pay: $54,500-$75,000/Annually Based on Experience
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
#htf
#stapleswarehousehiring
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplySTORE MANAGER CANDIDATE in BELMONT, NH
Operations manager job in Belmont, NH
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Assist in recruiting and staffing activities.
Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise.
Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories.
Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets.
Provide superior customer service leadership.
Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications.
Participate in store opening and closing activities.
Ensure the safe deposit of all company funds in the designated bank.
Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees.
Operate store in store manager's absence.
Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit controls.
Ability to learn and perform IBM cash register functions, including those necessary to generate reports.
Knowledge of inventory management and merchandising practices.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.)
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes.
Effective oral and written communication skills.
Effective interpersonal skills.
Effective organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of experience in a retail environment preferred for external candidates
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the Store Support Center and store employees.
Fosters cooperation and collaboration.
Interacts tactfully yet directly with employees and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Note: This position requires some travel with limited overnight stays
Dollar General Corporation is an equal opportunity employer.
#CC#
Manufacturing Site Leader/Operations Manager
Operations manager job in Concord, NH
The Site Leader is a technical leader with strong operations experience who will oversee the Agile Magnetics site, ensuring effective and efficient use of facilities and staff. This leader must be hands-on with the ability to motivate and give clear guidance, while balancing all stakeholders. In addition, this leader should be customer-focused and able to operationalize different customer expectations.
What You'll Do
Establish and monitor manufacturing processes, ensuring product quality and financial goals are achieved.
Ability to provide a strategic direction that energizes and motivates employees, while also helping with tactical planning and execution.
Oversee and participate in the recruitment, hiring, and training of manufacturing employees.
Oversee schedules and assignments for the plant.
Work to reduce and eliminate barriers and obstacles to improve overall cost and scheduling performance.
Promote a positive working environment with emphasis on safety, quality, delivery, cost, and employee engagement.
Promote continuous improvement activity, including new equipment that will enhance safety, quality, productivity, and effectiveness.
Consistently operate in a collaborative manner.
Establish objectives and specify the strategies and actions to achieve company goals and objectives.
Establish and maintain measurable performance metrics for all levels of manufacturing activities.
Estimate risks and apply risk mitigation techniques.
Support new product introduction, drive throughput and efficiency improvements and materials cost reductions.
Coach and mentor team members
What You'll Bring
A bachelor's degree in a relevant field is required.
At least eight years of experience in industrial management.
Proficient skills with MS Word and Excel.
Ability to set overall strategy and drive continuous improvement.
Excellent organizational skills and attention to detail.
Exceptional interpersonal, verbal, and written communication and team-building skills.
Excellent organizational skills and attention to detail.
Strong analytical and critical thinking skills.
Ability to work independently, strong teamwork, and organizational skills.
Strong leadership, problem-solving, and analytical skills.
Ability to engage a cross-functional team towards a desired outcome.
Change management skills to include the practical implementation of lean manufacturing.
Ability to work on-site full-time.
Must be U.S. citizen due to government contract requirements.
Director, Alternative Investments Security Reference Operations
Operations manager job in Merrimack, NH
The Role
NOTE: this is NOT a Cyber Security role. Securities in this instance refers to managing assets within an investment.
Consolidated Data Services is seeking a dynamic and results-driven leader to establish andoversee a newly formed Security Reference Operations Team based in Merrimack, NH. This is a high-impact leadership role responsible for setting a clear vision, driving strategic direction, and fostering a culture of operational excellence.
We're looking for a candidate withdeep expertise in fixed Income assets and alternative investment instruments such as private credit and broadly syndicated loans (BSLs). The successful candidate will lead efforts to ensure the accuracy, timeliness, and governance of security reference data that supports Fidelity's investment professionals across the globe.
This role offers the opportunity to:
Build and lead a high-performing team focused on complex instrument data.
Partner closely with global investment managers and key business partners on our Fixed Income and High Income trading desks.
Deliver trusted reference data that enables efficient and informed investment decision-making.
Shape operational processes and data standards for a growing and evolving asset class.
If you're passionate about data quality, operational leadership, and supporting investment excellence in the fixed income, as well as private credit and BSL space, we encourage you to apply.
The Expertise and Skills You Bring
Key responsibilities include:
Define and execute the strategic vision for the Security Reference and Business Entity Operations Team, aligning with broader business and data governance objectives.
Lead and develop a high-performing team focused on delivering accurate, timely, and well-governed reference data to support trading desks and investment professionals.
Responsible for data stewardship of security reference data and business entities, ensuring compliance, audit readiness, and alignment with enterprise standards.
Design and implement data controls for private credit instruments, and ratings hierarchies, supporting transparency, consistency, and downstream data consumption.
Champion data quality and integrity across private credit and loan instruments, enabling efficient and informed investment decision-making.
Collaborate cross-functionally with technology, risk, compliance, and investment teams to ensure seamless integration of data operations into broader business processes.
Drive continuous improvement through process optimization, automation opportunities, and proactive issue resolution.
Qualifications:
Bachelor's degree or equivalent experience; 10+ years in financial services or data operations preferred.
Strong understanding of data strategy and governance principles with a dedication to upholding data policies for the benefit of all consumers
Strong understanding of Private Credit and Loan data and/or operations preferred
Strong understanding of investment operations, fund accounting, and data management principles
Strong written and verbal communications skills with the ability to present sophisticated information in a clear, digestible way to multiple audiences.
Proven track record of navigating and influencing across a demanding organization with conflicting priorities
Ability to challenge the status quo - bring thought leadership - and inspire followership
Note: Fidelity will not provide immigration sponsorship for this position.
The Team
The team is part of Consolidated Data Services (CDS), which is responsible for FFIO data strategy and governance, data management, advanced data analytics, vendor relations, research and market data services, and more.
“CDS” is part of Fidelity Fund and Investment Operations (FFIO) which provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products.
#FidelityAlts
#AltsSupport
Certifications:Category:Investment Operations
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Operations Manager - SiPhox Fulfillment
Operations manager job in Burlington, MA
About the role
SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we're looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy.
Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels.
Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
Enforce our SLA: every order ships within 1 business day.
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
Quality Assurance & Compliance
Stand up a robust QA system across incoming, in-process, and final inspections.
Define sampling plans, acceptance criteria, and stop-ship triggers.
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor.
SOPs, Training & Safety
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks.
Build role-based training, workstation standards, and audit checklists.
Maintain a tidy, safe floor, calibrated equipment, and compliant handling.
Software & Automation
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting.
Define requirements, write user stories, and own user acceptance testing.
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards.
Evaluate/implement WMS; ensure clean and reliable data.
Success metrics you'll own
SLA hit rate: ≥99% of orders shipped within 1 business day
Inventory accuracy: ≥98% (cycle-count verified)
First-pass yield (FPY): ≥99% for standard kits
Forecast error (MAPE): improving quarter-over-quarter
COGS per kit: tracked and trending down with quality intact
Basic qualifications
3+ years in operations/supply chain/fulfillment.
Proven ownership of inventory systems and aggressive ship-speed SLAs.
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making.
Supplier sourcing and budget management experience.
Exceptional attention to detail and process discipline; writes and enforces SOPs.
Comfortable working in a fast-moving, hands-on environment.
Nice to have
Experience with WMS implementation, barcode systems, and label/scan/print workflows.
Strong scripting (Python/React) ability for lightweight automation and analytics.
3PL management and cold-chain shipping experience.
How we work
Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips.
In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops.
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
General Manager
Operations manager job in Litchfield, NH
General Manager - Optimum Building Systems
Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth.
Position Summary
The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance.
The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform.
This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management.
Key Responsibilities
Strategic & Financial Leadership
Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation.
Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics.
Lead the development and execution of annual budgets, forecasts, and operating plans.
Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities.
Champion data-driven decision-making, implementing dashboards and metrics to drive accountability.
Commercial and Operational Excellence
Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability.
Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance.
Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards.
Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship.
Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity.
Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships.
Drive the acquisition and integration of strategic “tuck-in” acquisitions
Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability.
Attract, retain, and mentor high-performing talent across all levels of the organization.
Collaborate with founders during transition to ensure knowledge continuity and cultural alignment.
Invest in people development - training, career progression, and cross-functional collaboration.
Serve as a visible, approachable leader who models humility, integrity, and professionalism.
Cultural Stewardship & Transformation
Honor and preserve the values and relationships that have defined Optimum's success for over 35 years.
Champion cultural continuity while modernizing systems and processes for scalability.
Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way.
Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth.
Partnership & Growth
Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives.
Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers.
Evaluate opportunities for growth - including new services, geographies, and strategic partnerships.
Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people.
Qualifications
15+ years of progressive leadership experience within construction, specialty contracting, or related trades.
Proven success in P&L ownership, strategic planning, and operational leadership.
Strong understanding of commercial construction operations, including estimating, field management, and financial controls.
Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement.
Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers.
Skilled in financial management, forecasting, and data-driven performance measurement.
Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization
Personal Attributes
Empathetic leader - honors legacy while guiding change with respect and inclusion.
Operationally disciplined - thrives on structure, accountability, and continuous improvement.
Strategic thinker - sees the big picture and connects it to daily execution.
Relationship builder - earns trust internally and externally through integrity and follow-through.
Culture carrier - balances performance with heart; respects people and process equally.
Plant Manager-Beverage Manufacturer
Operations manager job in Ayer, MA
The Plant Manager is directly responsible for leading and driving all operational activities at the facility to ensure consistent levels of production excellence are achieved and sustained while developing a fully engaged and talented workforce. In this role, the Plant Manager will provide clear direction and leadership to the plant staff through goal setting, performance and metric reviews, action planning and Continuous Improvement execution. Collaborating with all cross-functional groups within the organization, this role must maintain a clear focus on the tactical and strategic plans of the facility and ensure that they are aligned with corporate goals and objectives.
essential functions, Job duties and responsibilities:
Manage and optimize the performance of the production, maintenance and continuous improvement teams and supervisors enhancing workflow efficiency.
Champion continuous improvement and embed operational excellence principles within manufacturing as the foundation of EPIC's culture.
Demonstrate adeptness in troubleshooting production challenges and facilitating effective resolutions.
Oversee the initiation of new production lines as well as the seamless operation of existing lines.
Foster a Safety First, Quality Always culture focused on operational excellence while developing direct reports.
Coach, manage and develop a high performing leadership team by setting high standards for selection, communicating, and delegation of key responsibilities.
Improve the capabilities of all plant personnel and develop a highly motivated workforce.
Lead facility to achieve Key Performance Indicators (KPIs) and use performance data to drive improvement and provide optimal production performance
Implement cost-effective control systems over capital assets, operating expenditures, and labor costs
Develop and execute upon a site capital plan, addressing both short-term and long-term opportunities
Control and minimize overtime labor costs, maintenance/repair costs, downtime and product re-work.
Optimize ingredient and packaging material usage to minimize scrap loss.
Identify and eliminate potential sources of food safety risk.
Effectively communicate urgent issues both internal and external to the management team as needed.
Identify issues quickly, develop action plans and coordinate team member activities, so that these issues are communicated upward, and dealt with quickly & effectively.
Identify root causes of issues and develop and implement corrective actions to prevent repeat problems.
Ensure accurate and timely communication across all departmental functions.
Support and comply with GMP's; understand and follow emergency action plan
Support food safety, quality, and legality.
Ensure the operation provides food-safe, quality products which meet or exceed all product specifications and regulatory requirements.
· Comply with FDA regulations, other regulatory requirements, company policies, operating procedures, contracts and task assignments.
· Assist in all regulatory audits of manufacturing at the facility.
· Guide and develop processes/procedures related to Capital Equipment repair and refurbishment.
· Occasional travel as business needs demand.
· Other duties as assigned.
EDUCATION/EXPERIENCE DESIRED:
· College degree is preferred
· Minimum 7+ years of applicable manufacturing experience in high-speed beverage manufacturing plant or similar plant management/operations management role.
· Manufacturing experience with companies engaged in the manufacture of FDA regulated products.
· Proven success leading, managing and developing a staff.
· Strong interpersonal skills and ability to work with others in a positive and collaborative manner.
KEY SKILLS DESIRED:
· Leader, self-starter and team player.
· Excellent speaking, writing and listening skills.
· Proven ability to work in a fast-paced and high-demand environment.
· Ability to utilize MS Office applications, Outlook, Word, Excel.
PHYSICAL DEMANDS:
· Ability to work in an office and plant environment with exposure to noise, equipment, and machinery
· Ability to stand for long periods of time.
· Able to perform repetitive movements (e.g. twisting, gripping, lifting, bending, reaching)
WORK ENVIRONMENT:
The work environment's characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
· The noise level in the work environment is usually moderate to high.
· The environment can be wet, dry, hot, cold, sticky and dirty.
Citizens Branch Manager
Operations manager job in Portsmouth, NH
At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success.
In this role, you'll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value.
A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You'll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you'll implement coaching plans that inspire your team to achieve personal and branch-wide goals.
To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you'll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded.
As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones.
Qualifications, Education, Certifications and/or Other Professional Credentials
Required Qualifications
High School diploma or equivalent required
Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment
4 years sales management experience in Retail or Branch Banking environment
Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment
Drive an exceptional customer experience validated through customer satisfaction surveys
Maintain strong partnerships with community & civic organizations
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS
Preferred Qualifications
Associate's or Bachelor's degree preferred
Retail banking
Talent sourcing & assessment
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Varies with branch needs and may include weekends and evenings
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Auto-ApplyAssistant Store Manager
Operations manager job in Wellesley, MA
Classification
Full-Time
As an Assistant Store Manager (ASM), you support the Paper Source vision by providing customers with a place where they can find their own creativity and shop with us again and again. You enjoy working with people, are energized by your passion for helping customers and model excellent service every day. As the deputy to the store manager (SM), you focus on the look and consistent presentation of our stores, empowered to make decisions, ensuring the shopping experience for our customers is to their satisfaction. You communicate consistently with your store manager on your ideas to ensure this experience and drive this through our people, actively participating in team development. In your role, you ensure sales and profit through your ability to leverage resources which results in teams who can provide best in class service to our customers. As a leader, you work collaboratively with the team, inspiring creativity and ensuring you have a store where team members are happy and engaged doing what they enjoy: talking about and selling fun and creative products and services.
• As an Assistant Store Manager (ASM), you ensure the smooth running of your store through your strong leadership and deployment of the store team.
• Demonstrate effective ownership of key responsibilities to supervise and lead the store team and operations, ensuring smooth day-to-day routines & procedures. Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. Manage developmental priorities within the team, ensuring well-rounded abilities and skill sets exist to meet the demands of the store and ensure that the potential of individual members is realized, working with the Store Manager, Area Manager, Regional Manager as needed.
• As an Assistant Store Manager who supports the Sales Leads, Senior Sales Leads, and Customer Sales Associates, you will be expected to be a leader and put the proper emphasis on building an incredible team and creating positive employee experiences. Success will come from your engagement and accountability in the ongoing commitment to our store's talent as you recruit, interview, train, and develop talented team members.
• Support solid execution of associate rosters and schedules aligning with the budget and business needs so store scheduling is balanced and staffed to effectively and smoothly run the store, collaborating with Store Manager, Area Manager or Regional Manager as appropriate.
• As an ASM you will continue to develop your leadership skills to effectively guide and direct the Sales Leads, Sr. Sales Leads, and Customer Sales Associates and to hold this team accountable to strong, consistent performance. You will continue to deliver results through the ability to effectively and strategically lead, supervise, motivate, and ensure accountability of your team to perform in a performance driven culture.
What You Do
• Ensure consistent, friendly and informed service to customers, first by the example you set and second by the training and delivery of best-in-class service by the store team.
• Ensure a vibrant store through the execution of visual merchandising and replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Drive top line sales by guiding the entire team to leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc., to actively hand sell and engage in conversation with every customer.
• Partner and provide insight and ongoing feedback on associate achievements and/or performance concerns. As an Assistant Manager you will be expected to provide meaningful input for performance reviews, hiring decisions, associate promotions, and disciplinary decisions. Communicating examples and contributing to the creation of documentation as appropriate.
• Develop the Sr. Sales Leads, Sales Leads, and Customer Sales Associates, through engagement and coaching; work with the team by providing performance feedback to assess and focus on individual strengths, and when associates' interests align, work to train and advance their potential for career pathing within the company. Provide coaching through their experiences, observations and examples with associates, and play an active role to assess when performance merits to recommend the associate for further development in the store.
• Assess the store from the customer's perspective and use insight to seek and influence improvements.
• Drive results during assigned Manager on Duty (MOD) segments by delivering sales and behaviors that meet the store's performance targets and coaching other store team leaders to develop MOD skills.
• Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure compliance to Company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll).
• Communicate with your store team respectfully and with urgency on key issues and messages, creating a culture that demonstrates the values of the company.
• Open and close the building, ensuring the safety of our employees and customers.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).
Knowledge & Experience
• Exhibit solid product knowledge and strong understanding of the current trends.
• Enthusiasm for the product is reflected in the excellent standards of service for the local community.
• Experience in managing and developing employees at all levels.
• Effective organization, planning and prioritization of workload.
• Able to delegate and work through others.
• Ability to communicate effectively and comfortably.
• Experience building collaborative and productive working relationships at all levels.
• Consistently deliver honest and constructive feedback.
• Demonstrate passion about customer service and knowledge and/or a desire to learn about our brand/products.
• Minimum of two years of supervisory experience in a retail environment.
Expected Behaviors
• Prioritize customer experience above all else.
• Commit to and develop associates.
• Execute visual merchandising and replenishment standards flawlessly.
• Drive results through thoughtful development.
• Provide feedback, coaching and development.
• Can empathize with and understand people.
• Enjoy working with people and engaging with others.
• Demonstrate collaboration and ability to adjust style to meet individual needs.
• Provide clear directions, monitor progress and provide appropriate feedback when running the store.
• Understand key financial indicators and make good decisions to drive positive results.
• Solve problems through good decision making, including in ambiguous situations.
• Know the most effective and efficient processes to get things done with a focus on continuous improvement.
• Motivate a team of people through engagement, focused dialogue and feedback.
• Is open to feedback and can reflect on this insight to develop and grow.
• Show adaptability and work with a sense of urgency all the time.
Notes
An employee in this position can expect an hourly rate starting at $18.50.
Associate Site Operations Manager
Operations manager job in Lawrence, MA
Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is currently seeking an Associate Site Operations Manager to join our Operations Team.
Job Responsibilities and Performance Standards:
Assists in the planning, reviewing, monitoring, and directing of the operation and performance of the site. Specifically: by directly supervising the registration area, evening/weekend supervision, and scheduling.
Ensures the clinic operates smoothly during the nights and weekends, including managing patient flow, resource allocation and handling unexpected situations or escalations.
Makes sure clinician coverage is reviewed ahead of time and identifies any gaps in coverage.
Manages and supports PSR staff working evenings and weekends, maintaining high service standards, staff accountability and team morale.
Supports the scheduling of acute, walk-in or unscheduled patients.
Provides direct supervision and leadership to non-clinical staff onsite during evening and weekend hours.
Active participation in the analysis, and problem solving of critical areas affecting the operation of the site.
Takes or initiates actions according to selected alternative solutions identified with management team, or as instructed by the Site Operations, Manager (or Director).
Plans, executes, and coordinates activities of assigned projects to ensure that goals and objectives specified for program/projects are accomplished in accordance with established priorities.
Participates in all necessary meetings, and contributes to the implementation of activities.
Communicates effectively will all members of the team to help in the resolution of specific problems or toward the attainment of key results.
Anticipates and addresses potential problems and discusses them during appropriate meeting, or with management team; identifies administrative or operational problems and takes corrective action.
Oversees, and supervises the activities of the department in the absence of the Site Operations, Manager (or Director). Assigns specific projects, and tasks as required, and evaluates performance. Provides direct support and assistance when requested or required.
Assists and gives input to Site Operations, Manager (or Director) in regards to the performance appraisals of staff. Redirects behavior not in line with Health Center guidelines or performance expectations. Evaluations include examples that illustrate statements.
Assists with the recruitment and Interview process and recommend applicants for hiring. Ensures adequate orientation and training of each staff member. Assists with communicating performance expectations during orientation and monitors compliance with performance standards. Mentors and trains all staff on the aspect of their job duties.
Seeks assistance from and notifies Site Operations, Manager (or Director) of activities, personnel issues, patient problems that may result in complaints or disciplinary action.
Assists with the maintenance of time and attendance for staff.
Assists Site Operations, Manager (or Director) in collaboration with the Site Nurse Manager in ongoing quality improvement programs and processes to ensure that quality, safety and appropriateness of services are evaluated and monitored, and appropriate actions taken.
Assists with the review of incident reports and complaints/problems for trends and risk factors. Takes action to correct situation and educate staff accordingly.
Collaborates with other key staff to ensure the availability of adequate equipment and supplies.
Helps to foster a positive work environment by monitoring job satisfaction and identifying and supporting staff education and development.
Assists with, conducts, and facilitates, various meetings and interactions to ensure Health Center effectiveness. Participates in all scheduled departmental meetings and other center-wide meetings as requested.
Works closely with Site Operations, Manager (or Director) to ensure all customer service issues are addressed and resolved.
On a regular basis, participate in ongoing quality improvement activities related to individual, team, and organizational performance improvement.
Travel between sites may be required.
Performs all and any additional duties as assigned.
Additional Scheduling Note:
Work Schedule: Flexible on which days Monday through Friday they can be onsite, but must include Saturdays and/or Sundays.
Qualifications:
Experience
Five years experience in the health care industry with some experience in a clinical environment.
Management/supervision experience strongly preferred.
Bicultural/bilingual: English and Spanish highly preferred.
Knowledge of Work, Excel, and Visio.
Familiarity with Latino Community in Lawrence and commitment to the under-served strongly preferred.
Must work well within a multidisciplinary team and have excellent interpersonal, computer and supervisory skills. Must be able to learn from, and teach others.
Education
BA/BS in health or human services with 5 years of related experience highly preferred. Will consider a combination of education and experience.
Director, Field Operations
Operations manager job in Waltham, MA
Who We Are Cogent Biosciences is a publicly traded biotechnology company focused on developing precision therapies for genetically defined diseases. The most advanced clinical program, bezuclastinib, is a selective tyrosine kinase inhibitor that is designed to potently inhibit the KIT D816V mutation as well as other mutations in KIT exon 17. KIT D816V is responsible for driving systemic mastocytosis (SM), a serious disease caused by unchecked proliferation of mast cells. Exon 17 mutations are also found in patients with advanced gastrointestinal stromal tumors (GIST), a type of cancer with strong dependence on oncogenic KIT signaling. Top-line results from registration-directed trials in NonAdvanced SM, Advanced SM and GIST are expected in 2025. The company also has an ongoing Phase 1 study of its novel internally discovered FGFR2 inhibitor. In addition, the Cogent Research Team is developing a portfolio of novel targeted therapies to help patients fighting serious, genetically driven diseases targeting mutations in ErbB2, PI3Kα and KRAS.
Our Team
****************************
This critical role will lead the strategic and tactical execution of field (commercial customer-facing) operations supporting the launch of bezuclastinib across 3 important indications, Cogent Biosciences' key pipeline asset. The Director of Field Operations will be a key member of the Commercial Operations and Analytics leadership team responsible for driving operational excellence for the commercial organization. We are seeking a strategic and hands-on leader to optimize field deployment, execution, and operational readiness for our upcoming launches. As a key strategic partner to senior sales leadership, this will own the design, implementation, and continuous improvement of our customer-facing operating model. The ideal candidate possesses both the strategic perspective required for sales excellence, and the executional perspective required for a field team to deliver a best-in-class launch. The ideal candidate will bring deep expertise in CRM systems, analytics, field operations, and cross-functional collaboration to drive operational excellence and accelerate launch impact.
Key Responsibilities
*
Strategic Leadership & Business Partnering
Strategic partner to Senior Sales Leadership, Market Access, Marketing, Patient Services and Analytics to understand key functional needs that translate to field operational solutions and execution. Engage and Align with critical cross-functional team members that support field teams (IT, HR, Compliance, Sales Training, Congress Execution, Medical, etc).Key field operations leader for real-time issue resolution, solution development, performance monitoring and operational support needs.
Field Planning and Execution Operational Leadership
Aligned with the vision of the senior commercial leadership, develop and lead all the field planning processes (at the National and Regional level) required to enable a field force to launch in the rare disease and oncology space. This includes business and call planning, targeting and segmentation, resource allocation, budgeting, reporting and all key sales enablement tools. Develop and lead the annual cadence of key field engagements and meetings (business reviews, key sales meetings, performance updates, etc).Develop key field performance management and monitoring systems, processes and reporting (goals, key performance and execution metrics, etc) that are strategically aligned and visible to all stakeholders.Ensure compliance with regulatory and legal requirements, including credentialing and spend reporting.
Enabling Customer Facing Teams with Technology, Tools and Systems
Working with senior commercial leadership to identify key technology capabilities and requirements to support an engaged and productive customer-facing organization across functions.Collaborate with key functions (IT, L&D, Marketing) to develop, integrate and implement key field-facing tools such as CRM, call/business planning tools, peripherals (such as tablets), virtual selling capabilities, etc. Lead the onboarding and ongoing training requirements for the field to adopt new technology and processes into their way of working.Develop/implement novel enabling SOPs for the field force to allow them to perform more effectively. Find opportunities to leverage technology or new digital solutions to improve productivity, simplicity and engagement of the field team.Oversee vendor relationships related to CRM, data analytics, and field operations platforms.
Performance Management, Monitoring and Reporting
Leading an aligned approach to critical measurable indicators and outcomes related to field performance and execution.Develop scalable reporting capabilities, field-facing dashboards, KPIs, and scorecards that enable actionable insights, performance monitoring and support coaching conversations.Work with commercial leadership to establish the overarching philosophy of the SIP (sales incentive plan) and build the SIP integration plan for the field (quota setting process, key data sources and inputs, sales vs quota reporting capabilities, payout frequency and processes, QA/QC processes).Build field response process and capability to respond to data, IC, and comp enquiries.
Launch Readiness and Deployment/Territory Optimization
Work with senior leadership and external partners to design a fit for purpose customer facing organization with the right capabilities to ensure a best-in-class launch.Optimize the deployment of field resources and geographies aligned with the market opportunities across Cogent's three potential indications, HCP targeting, key centers of excellence in each territory.Support the scale and build of the field operations resourcing and infrastructure to prepare for launch.Act as a key member of the Launch Readiness workstream to represent the field readiness and key milestones reflecting the preparations for field activation on Day 1.
Qualifications
* Bachelor's degree in Business, Life Sciences, or related field; MBA or advanced degree preferred.
* 8+ years of experience in pharmaceutical or biotech field operations, with launch experience in rare or specialty diseases.
* Proven expertise in CRM systems (e.g., Veeva, Salesforce), field analytics, and commercial data infrastructure.
* Strong understanding of field force effectiveness, territory design, and incentive compensation.
* Experience in a startup or growth-stage biotech environment preferred.
* Excellent project management, communication, and cross-functional collaboration skills.
* Ability to thrive in a dynamic, fast-paced, and highly regulated environment.
$215,000 - $245,000 a year
Our Locations
Waltham, MA: Our Boston office includes an open office layout that has recently undergone a makeover designed for collaboration and giving our employees the best work place possible. Free access is provided for both on-site parking and gym facilities in the building.
Boulder, CO: We have just moved into our new state-of-the art Research Facility in the fast-growing biopharmaceutical hub in the greater Denver/Boulder corridor. Our CEO is based full-time in this location and we are proud to call this the home of Cogent's discovery research organization.
Our Offer To You
To attract the very best talent, we offer a generous benefits package that includes competitive pay, performance-based bonus, stock options, insurance coverage (health, dental, life, and disability), competitive time-off, a 401(k) plan, and commuter/parking benefits.
We are proud to be an Equal Opportunity Employer. Our goal is to have a diverse workforce. We do not discriminate on the basis of race, age, color, religion, national origin, gender, sexual orientation, gender identity or expression, veteran status or disability, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Director, Field Force Operations
Operations manager job in Cambridge, MA
Job Description
Scholar Rock is a biopharmaceutical company that discovers, develops, and delivers life-changing therapies for people with serious diseases that have high unmet need. As a global leader in the biology of the transforming growth factor beta (TGFβ) superfamily of cell proteins and named for the visual resemblance of a scholar rock to protein structures, the clinical-stage company is focused on advancing innovative treatments where protein growth factors are fundamental. Over the past decade, the company has created a pipeline with the potential to advance the standard of care for neuromuscular disease, cardiometabolic disorders, cancer, and other conditions where growth factor-targeted drugs can play a transformational role.
Scholar Rock is the only company to show clinical proof of concept for a muscle-targeted treatment in spinal muscular atrophy (SMA). This commitment to unlocking fundamentally different therapeutic approaches is powered by broad application of a proprietary platform, which has developed novel monoclonal antibodies to modulate protein growth factors with extraordinary selectivity. By harnessing cutting-edge science in disease spaces that are historically under-addressed through traditional therapies, Scholar Rock works every day to create new possibilities for patients. Learn more about the company's approach at
ScholarRock.com
and follow
@ScholarRock
and on
LinkedIn
.
Summary of Position:
In this role, you will be responsible for a wide variety of projects across the Commercial organization to include, but not limited to, functioning as the business lead for sales sizing and alignment, field incentive compensation design and implementation, field analytics and reporting, implementation of commercial systems, collaboration with brand marketing/e-marketing initiatives and supporting KPIs for overall performance. Additionally, you will identify critical business issues and opportunities for growth, collaborate with cross-functional teams, and work to embed an external market point-of-view into the strategic direction of the company.Position Responsibilities:
Strategic Leadership & Operational Excellence
Define and implement a structured framework of goals and tactics to build a best-in-class Field and Sales Operations organization.
Establish and maintain robust analytics and operational processes that effectively support the General Managers and Sales organization.
Data Governance & Systems Integration
Serve on a cross-functional data governance team to define business rules and processes that ensure data integrity and consistency.
Partner with Sales and IT to design, deploy and maintain Veeva both in the US and ROW
Provide Field Operation Support for ROW
Ensure organizational compliance with CRM data standards and quality protocols.
Sales Enablement & Field Optimization
Train the commercial field sales team on systems, tools, and processes to maximize efficiency and adoption.
Develop and refine field sizing and deployment strategies to optimize sales force effectiveness and meet business objectives.
Manage territory alignment and roster systems to ensure optimal resource utilization.
Manages the field sales force credentialling program
Performance Management & Incentives
Lead the development and execution of incentive compensation programs aligned with strategic goals, including plan design, governance, goal setting, reporting, and payout processing.
Monitor departmental performance against KPIs and collaborate with commercial leadership to drive continuous improvement.
Cross-Functional Collaboration & Commercial Readiness
Oversee and execute a broad range of commercial initiatives to ensure organizational readiness for product launches.
Collaborate across the Commercial team to align operational strategies with key business objectives and priorities.
Candidate Requirements:
Bachelor's degree in business, science or related field. A master's degree (MBA) strongly preferred.
8-10 years of experience working in the pharmaceutical or biotech industry with five plus years supporting field sales teams.
Extensive experience supporting technical design of commercial systems. Implementation experience a must.
Extensive experience with Veeva CRM, data management and incentive compensation
Experience with Symphony, IQVIA. CROSSIX and related pharmaceutical sales data
Experience working with field sales teams, field reporting and incentive compensation
Strong analytical skills with the capability to appropriately define issues, questions and data; to comprehend quantitative methods and analytical techniques; to perform accurate analysis (correctly calculated numbers, accurate graphs); to cross-check data and assumptions; to document and establish data trails; and to think creatively about different ways to analyze data and information
Excellent quantitative background that supports the analysis of data to better understand market dynamics and provide insights into product performance and marketing strategy.
Strong interpersonal skills with demonstrated ability to drive toward consensus.
Scholar Rock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
.
Director, Field Operations
Operations manager job in Manchester, NH
The New Hampshire Fisher Cats are seeking a motivated and hard-working Director of Field Operations who will be responsible for the management, planning, and implementation of the maintenance and agronomic program for the Delta Dental Stadium. The outfield playing surface and warning track were recently renovated, which included the removal of old organic material and incorporated new USGA sand and Profile soil amendment for added nutrient and water holding capabilities. Tuckahoe gameday bluegrass was also installed along with new hunter irrigation heads. Diamond Baseball Holdings also offers competitive benefits packages and national support through its vast network of clubs.
Essential Duties and Responsibilities:
General duties include, but are not limited to mowing, fertilizing, maintaining and rebuilding pitching mounds and home plate areas, dragging and moisture management of infield skin, field marking, edging, aerating, topdressing, verticutting, replacing sod, and tarping.
Administrative and managerial oversight of the department.
Planning for projects and outside events.
Budgeting and forecasting, including approving payroll and payroll allocation for keeping equipment and irrigation in good working order.
Hiring, training, and scheduling staff for events & organizing daily work list for staff.
Managing materials inventory.
Managing relationships with outside vendors.
Communicate clearly and work well with fellow employees, coaches, and players.
Must obtain and maintain proper local fertilizer applicator license within 90 days of hire date and follow all laws and regulations regarding fertilizer use and storage.
Must have knowledge of USGA sand based rootzones and the management strategies associated with sand based athletic fields at the professional level.
Other duties as assigned.
We expect 3 - 5+ years of relevant experience for this role.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Senior Supervisor, 2nd Shift Repair Operations (Onsite)
Operations manager job in North Berwick, ME
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
What You Will Do:
The Pratt & Whitney Repair Operations team has an immediate opening for a Senior Supervisor (M3) to support second shift repair operations. The principal duty of this position is to provide supervision, leadership, and support to a team repairing jet engine components, ensuring smooth and efficient operations for the business. The person in this role will continually search for opportunities to enhance the production processes and the product using a variety of problem-solving techniques, effective interpersonal and communication skills, along with technical competency. A successful Cell Leader will motivate, coach, and encourage employees to optimize career development and personal satisfaction. The Cell Leader will also promote excellent employee relations and empowerment of all assigned personnel.
This position is based at MRO facility in North Berwick, ME and will report directly to Senior Operations Manager. The person in this role will supervise FAA safety-sensitive employees.
Typical working hours are 2:00PM - 10:30PM, Monday - Friday. Training is available and may be required on our first shift for up to 6 months.
Key Responsibilities:
* Responsible for providing leadership to one or more Business Unit Cells.
* Apply CORE (Customer Oriented, Results and Excellence), lean and other continuous improvement techniques to develop and implement process improvement initiatives aimed at increasing quality, throughput and delivery integrity.
* Provide leadership and guidance to a multi-skilled group of team members engaged in the manufacture and repair of jet engine components.
* Ensure employees are adequately trained and work in a safe and environmentally sound manner.
* Execute business decisions in a fair manner, conduct annual performance reviews, hold regular toolbox meetings, provide two-way communication, consistent application of policy/work rules, clear, consistent communication of organizational goals and objectives.
* Support all legal obligations such as United States Government contracting and Administration of FAA policies and procedures.
* Sets day-to-day goals and objectives for team members.
* Responsible for making modifications to systems and processes to solve problems or improve the effectiveness of the work area.
* Able to bridge business objectives across (3) operating shifts and may be required to work on other shifts.
* Must be flexible relative to department assignment and available for off-shift work
Qualifications You Must Have:
* Advanced degree and 3+ years of experience in Military, Manufacturing, Engineering, Quality, Aerospace or Aftermarket industry; OR Bachelor's degree and 5+ years of relevant industry experience; OR Associate's degree and 7+ years of relevant industry experience; OR High School diploma or Military / Technical Training and 9+ years of relevant industry experience
Qualifications We Prefer:
* Degree in STEM field; Engineering, Business or Supply Chain.
* 2+ years of Operations Leadership experience in a manufacturing production environment.
* Aftermarket Aerospace and Overhaul and Repair (MRO) industry experience
* Airframe and Power Plant (A&P) license.
* Working knowledge of shop practices, quality standards, processes and procedures
* Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma, QCPC and RCCA).
* Knowledge of Union-Management Collective Bargaining Agreements.
* Experience using Microsoft Office, SAP, MRP material ordering systems.
* Ability to work and effectively communicate with all levels of management, shop personnel and customers
What is my Role Type?
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:
* Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.
Learn more & apply today!
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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Auto-ApplyOffice Admin/Operations Manager
Operations manager job in Lowell, MA
About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World!
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day.
We are hiring a dynamic office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement.
About you:Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, and growth minded. You are passionate about being part of an entrepreneurial organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company.
Compensation: $14.00 - $16.00 per hour
Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...
With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.
COMPANY MISSION:
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
College Hunks Hauling Junk - MA - Chelmsford is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
Auto-ApplyKFC General Manager - Referral Bonus $100
Operations manager job in Wayland, MA
Restaurant General Manager
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.
If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.
The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go:
A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team.
You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile.
We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun.
You set high standards for yourself and for the team.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and
a true desire to learn and grow.
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.