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Senior Manager, Certification Operations, Data Center Learning
Amazon 4.7
Operations manager job in Seattle, WA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operationsmanagers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Our Certification Operations team is seeking a Senior Manager, Certification Operations who is customer obsessed and believes there is always an opportunity to improve the way we assess and certify our builders' work-readiness. As the single-threaded owner of the Data Center Learning Certification program, you'll manage and develop teams of certification professionals building high-impact assessment methodologies for our AWS Data Center Communities (DCC) organization. This position requires constant collaboration with Senior Leaders in Data Center Operations, Safety, Security, Logistics, Planning, Delivery, and other teams to determine the right certification strategy and execution. Your team will ensure that we are building the most important, most impactful certification solutions that assess ~15,000 technicians across Data Center Operations (DCO), Data Center Engineering Operations (DCEO), and Logistics (DCMAT) job families. You will also launch the external AWS Data Center Operations certification that validates foundational competencies and technical knowledge to pre-qualify external candidates to work for AWS.
We are looking for a professional who has demonstrated deep people management expertise and the ability to build high-performing teams across multiple time zones and cultures. The ideal candidate will have proven success leading teams through organizational change while establishing and improving operational metrics that drive excellence. You must be able to prioritize workstreams in alignment with organizational goals and push the boundaries of certification operations, sourcing and integrating the newest technology that drives productivity and value for our customers.
As the Senior Manager you will represent our organization across AWS. This entails understanding the short, medium, and long-term certification and organizational goals, and translating these into an actionable vision, roadmap and people growth plans. Your role will be tasked with management of a team of experienced certification professionals - their growth and development as individuals and leaders.
In this role you will:
- Develop and execute strategies and mechanisms to ensure effective development and delivery of creative and innovative certification methodologies that scale across multiple geographies and languages.
- Work strategically with country and regional leaders to identify flexible, but consistent certification solutions to operational challenges and work toward ensuring only qualified builders access appropriate work requests.
- Solve business problems with focus on understanding root causes and driving forward-looking opportunities in certification operations.
- Leverage AI and emerging technologies to optimize certification workflows and enhance team productivity.
- Drive utilization of assessment and performance data to support data-driven certification outcomes.
- Design new metrics and enhance existing metrics to support the future state of certification operations.
- Experiment with and successfully implement new methods and modes of certification that build upon academic and industrial best practices.
- Integrate certification operations within centralized solutions (e.g. Boost) to enable efficient planning and management of work requests.
- Coach, mentor, and develop the team, including establishing and overseeing new employee onboarding programs, and providing career development planning and opportunities.
- Work with leading online training and certification platforms to develop and grow AWS Data Center Operations external certifications.
Key job responsibilities
- Communicate at all levels, including with Executive Management across Global Data Center Operations.
- Own Strategy of the Certification Operations, including methodology, assessment, management, adoption, integration and inspection.
- Prioritize Work in alignment with Strategic Initiatives across DCO, DCEO, and DCMAT job families.
- Gather and Use Metrics to Drive Decisions on Certification Operations and Investments in Builder Assessment.
- Manage Team Operations to Schedule and Budget across three main org capabilities: development, delivery, and integration with DC tools.
- Create Comprehensive Certification Programs across a variety of Assessment Modalities and Work Environments.
- Establish and monitor adoption and operational excellence metrics for certifications, including coverage and impact on safety, availability, capacity, cost and productivity.
A day in the life
You will analyze the current certification operations across the AWS Data Center organization and actively seek opportunity to improve and innovate assessment methodologies. You'll manage teams of certification specialists focused on building and delivering certification programs across all job families in alignment with the Data Center Learning organizational goals and strategy. As your team completes development of certification standards and assessments, you'll launch certification offerings and measure their impact on operational metrics over time. Using data from understanding builder performance and certification effectiveness, you'll direct the team on how to improve assessment quality, where to innovate in certification methodology, and what operational measurements you can improve through better certification practices. You'll work closely with centralized solutions teams to ensure seamless integration of certification requirements into work management systems.
About the team
Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Bachelor's degree or equivalent in a relevant field such as Instructional Design, Educational Technology, or Organizational Development
- 5+ years of team management experience, or a PMP certificate and 5+ years of program or project management experience
- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience
- Experience launching and building brand recognition of public certification programs
Preferred Qualifications
- Experience creating and implementing large-scale programs
- Expertise with industry-standard certification practices, assessment methodologies, and credentialing systems.
- Familiarity and/or experience and with evidence-based assessment and certification research methodologies along with program management tools, learning management systems, certification management platforms, assessment authoring tools, and integration with operational systems.
- A strong focus on internal customers' needs and satisfaction, with an emphasis in demonstrating return on investment in certification.
- Experience building measures and metrics, and developing reporting solutions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $162,900/year in our lowest geographic market up to $281,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$162.9k-281.6k yearly 6d ago
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Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Operations manager job in Redmond, WA
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
+ Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
+ Develop and oversee functional designs and manage hand-offs with technical development teams.
+ Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
+ Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
+ Act as the primary SAP Supply Chain capability contact and support project governance.
+ Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
+ Contribute to business development, proposal submissions, and client presentations.
+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
+ Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
+ You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
+ You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
+ You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
+ You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
+ You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$141.1k-311.2k yearly 5d ago
Senior Area Manager, Community - USA West
Arc'Teryx Limited
Operations manager job in Seattle, WA
Your Opportunity at ARC'TERYX:
As the Senior Area Manager, Community for USA West, you lead the Arc'teryx community strategy across key markets including Seattle, Portland, Los Angeles, and San Francisco and Pacific outdoor hubs. You will design initiatives that authentically engage and grow our community, ensuring Arc'teryx continues to inspire, innovate, and lead across these diverse urban and outdoor-oriented hubs.
While you set the vision and direction, you will also serve as a mentor and people leader to your team; enabling them to deliver best-in-class experiences through Academy Light activations, new store openings, metropolitan endemic events, the Retail Academy Prep Series, and athlete/guide partnerships. This role blends strategic oversight, team leadership, and operational excellence, while fostering strong relationships with athletes, guides, pro partners, local ambassadors, and grassroots communities.
This role can be hired remote. Business operations occur on PST time zone. Travel to each market is required.
Meet Your Future Team:
We bring Arc'teryx to life across North America through snow, climb, and trail experiences, from Academies and field marketing to community events and mountain town partnerships. Our team drives impact through sponsorships, product testing, seeding, and new store openings, while championing circularity with ReBird™. United by a love of the outdoors, we create connections that inspire exploration and community.
If you were in the Senior Area Manager, Community - USA West role now, here are some of the core activities you would be doing: Strategic Leadership
Designing and implementing the USA East community strategy, aligned with North American priorities, while tailoring initiatives to resonate authentically in urban markets
Focusing efforts on New York and Boston, while identifying opportunities for expansion in other East Coast cities
Position USA East as a flagship community region, piloting new concepts and setting a high standard for engagement
Leveraging insights, trends, and opportunities to evolve strategy and deliver measurable growth
Conducting bi-monthly market travel across assigned regions to support store visits, community events, Academy or brand activations, ambassador engagement, and regional athlete meetings
Event & Experience Leadership
Overseeing the vision and execution of Academy Light experiences, ensuring high-quality, inclusive learning opportunities that build deep community connection
Leading new store opening activations, developing event strategies that celebrate local communities and drive brand presence
In partnership with the Sponsorships and Partnerships teams, directing the planning and delivery of select mountain town endemic events that honor the roots of our community and strengthen loyalty in core outdoor hubs
Partnering with the Brand Experience, GTM, Retail Leadership and Field Marketing teams to lead the Retail Academy Prep Series, ensuring retail staff are prepared and inspired to activate community experiences with excellence
Relationship & Partnership Management
Building, nurturing, and activating relationships with regional athletes, guides, pro partners, and ambassadors, ensuring their voices are integrated into community activations
Managing the Core Community Ambassador program in East Coast markets, empowering grassroots connections
Collaborating with store teams, marketing, and brand partners to align on community goals and amplify impact
Media & Amplification
Managing paid media budgets for community initiatives, ensuring efficient spend and maximized ROI
Partnering with content and brand teams to create compelling storytelling that amplifies events and extends reach
People Leadership & Team Development
Leading, coaching, and developing the Area Community Specialist and Coordinator, providing mentorship, feedback, and growth opportunities
Fostering a culture of accountability, collaboration, and innovation within the US East community team, ambassador, regional athletes and retail leaders
Acting as a role model and culture carrier, embodying Arc'teryx values in leadership and decision-making
Measurement & Reporting
Defining and reporting on community KPIs: attendance, engagement, amplification, sentiment
Providing insights and recommendations to continuously improve strategy, execution, and impact
Sharing success stories and learnings across the broader North American team
Here are some of the things you could be working on in the future:
Develop regional event and partnership calendars to support Brand investments
Manage national ambassador and seeding framework
Quarterly community performance reports
Project ownership of Academy Light experiences in the US East region
Deliver data as part of a scorecard process to support brand expansion into new markets
Are you our next Senior Area Manager, Community - US East role?
You have a bachelor's degree in Marketing, Communications, Business or a related field
You have 8+ years of experience in community management, brand marketing, or event strategy, with proven expertise in building large-scale community programs
You have a strong background in event leadership, from concept through to execution and measurement
You have demonstrated success in managing and developing people in high-performance environments
You have experience with ambassador, athlete, or influencer relationship management
You are proficient in budget management, paid media allocation, and ROI analysis
You are excellent communication, storytelling, and cross-functional leadership skills
You have a deep understanding of the outdoor and mountain town community landscape in Canada
You have a passion for the outdoors, sustainability, and the Arc'teryx ethos
$124,000 - $155,000 a year
A reasonable estimate of the pay range is USD$124,000 - USD$155,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience.
Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.
Equal Opportunity
Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there's always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
#J-18808-Ljbffr
$124k-155k yearly 4d ago
Property Operations Manager
CV Resources 4.2
Operations manager job in Bellevue, WA
CV Resources is partnering with a real estate investment and development firm in search for a highly skilled and experienced OperationsManager to support the growing operational demands of our property management platform. This role will be responsible for driving consistency, efficiency, and excellence across our portfolio, working directly with on-site teams and senior leadership. The ideal candidate brings deep operational knowledge of Yardi Voyager, RentCafe marketing, and property management finance, and will play a key role in systems training, compliance oversight, and customer experience.
Key Responsibilities:
Serve as a central resource and operational liaison between property sites and senior leadership.
Support and train on-site teams in the effective use of Yardi Voyager, including leasing workflows, rent collection, maintenance, and resident relations.
Lead deployment and optimization of RentCafe marketing, ILS marketing package levels and resident engagement tools.
Monitor and support Yardi P2P procurement workflows, invoice processing, and vendor compliance.
Review and ensure accuracy of financial reports, variance analysis, and assist with budget preparation and forecasting.
Field and resolve escalated resident and client concerns, collaborating with site teams to ensure positive resolution and service recovery.
Track and process utility bill-backs, including HOA reimbursement structures and commercial NNN reconciliations.
Create, refine, and deliver training programs to upskill on-site staff in operations, compliance, and systems use.
Monitor operational KPIs and compliance benchmarks across the portfolio.
Support due diligence, onboarding, or transitions for new properties.
Qualifications:
Bachelor's Degree required (Business, Real Estate, Finance or related field preferred).
Minimum 5+ years of experience in multifamily or mixed-use property management, with prior regional manager or senior property manager experience preferred.
Expert-level proficiency in Yardi Voyager and RentCafe required.
Strong knowledge of property operations, HOA pass-throughs, commercial lease structures (NNN/CAM reconciliations), and budget performance management.
Exceptional analytical skills with advanced proficiency in Microsoft Excel (pivot tables, lookups, modeling).
Experience with Yardi P2P or similar purchase order/invoice systems.
Proven ability to train, mentor, and support site teams in fast-paced environments.
Outstanding communication and problem-solving skills.
Customer-service mindset with a focus on accountability and results.
Entrepreneurial mindset to drive operational efficiencies and key performance indicators.
Ability to multi-task in a fast-paced environment.
Highly Organized with ability to develop and maintain standard operation procedures.
Desire to help and service the team through training and mentorship.
A team player who brings positive energy and leadership across departments.
Comfortable in both strategic and hands-on execution roles
$66k-115k yearly est. 4d ago
Director Of Service Operations - HVAC, Plumbing, Refrigeration and Sheet Metal - Industrial and Commercial
Gryphon Oakwood
Operations manager job in Seattle, WA
Gryphon Oakwood are currently working on a Director of Service Operations to lead and optimize all aspects of the service business for a leading mechanical contracting and service organization with a strong reputation across the Pacific Northwest. Specializing in HVAC, plumbing, refrigeration, and sheet metal systems for industrial and commercial facilities. The ideal candidate will have experience in driving operational excellence, financial performance, safety, collaboration, and innovation.
Qualifications
5+ years of progressive leadership experience in mechanical contracting or building services (HVAC, plumbing, refrigeration, or related fields).
Proven track record managing large-scale commercial and industrial service operations.
Strong financial acumen with experience overseeing budgets, forecasts, and P&L performance.
Excellent leadership, communication, and team development skills.
Ability to think strategically while executing tactically in a fast-paced, dynamic environment.
Proficiency in service management software and operational technologies.
Bachelor's degree in Business, Engineering, or a related field preferred; equivalent experience considered.
Key Responsibilities
Provide strategic leadership and direction for all service operations across HVAC, plumbing, refrigeration, and sheet metal divisions.
Oversee day-to-day service delivery, scheduling, dispatch, maintenance contracts, and emergency response operations.
Drive operational efficiency through process improvement, technology integration, and resource optimization.
Manage P&L performance, develop annual budgets, and ensure profitability targets are met or exceeded.
Lead, mentor, and develop a team of service managers, technicians, and administrative staff.
Collaborate with sales and project teams to ensure seamless coordination between service and construction divisions.
Foster a safety-first culture and ensure compliance with all regulatory standards and company policies.
Build and maintain strong relationships with key clients, vendors, and partners to ensure superior service quality and customer satisfaction.
If this role is of interest please reach out to Edward Davey (*******************************)
$111k-166k yearly est. 4d ago
Expedition Hotel Manager - Travel, Benefits & Leadership
Lindblad Expeditions 4.6
Operations manager job in Seattle, WA
A leading expedition travel company is seeking a Hotel Manager to oversee staff and functions within hotel departments on board their vessels in Seattle. This role includes responsibilities in guest relations, administrative duties, and safety protocols, while ensuring high-quality standards are met. Ideal candidates have experience managing hotel operations on a passenger vessel and hold necessary safety certifications. Competitive compensation between $361 - $387 daily plus benefits is offered.
#J-18808-Ljbffr
$361-387 daily 3d ago
National Operations Manager
ABM 4.2
Operations manager job in Seattle, WA
The NOM is dedicated to one large, national strategic account. This role is responsible for strategically and tactically developing, aligning and implementing operations programs to deliver exceptional customer experience in ABM's service category. This position will provide both hands on and strategic direction and leadership for all client sites in North America and provide advice to ABM colleagues in the UK. The role reports to the Sr Director Strategic Accounts.
$88k-114k yearly est. 2d ago
Steam Plant Manager
Centrio
Operations manager job in Seattle, WA
Who is CenTrio?
CenTrio is a fully integrated, innovative and sustainable energy services provider to a wide range of industries such as higher education & healthcare campuses, cities, and communities. It serves more with utility infrastructures serving more than 170+ million square feet of space and operations in 10 cities across the United States and growing. In each community, the company operates highly efficient and innovative utility infrastructures that produce and distribute electricity, steam, hot water and/or chilled water to customer buildings and campuses. Customers connected to these systems enjoy multiple benefits including reduced operating costs, lower emissions and unmatched reliability. CenTrio is a wholly owned subsidiary of a global Infrastructure Investment Consortium with unmatched financial wherewithal and manages a portfolio of long-life, high quality infrastructure assets with high barriers to entry that generate stable and growing cash flows.
Job Summary
The Steam Plant Manager will be a key member of the Seattle team, reporting directly to the General Manager. This position is responsible for all Operations and Maintenance (O&M) activities, ensuring the safe, efficient, and compliant operation of the steam plant. The Steam Plant Manager will maintain adequate staffing, tools, equipment, and spare parts to support continuous operations, while providing effective leadership and strategic planning to achieve business and performance objectives.
A successful candidate for this position is a self-starter who thrives in a fast-paced environment, demonstrates a strong commitment to deadlines and teamwork, is process-oriented with a high sense of ownership, possesses a keen intellectual curiosity, and has a solid foundation in plant management.
Core Responsibilities
Provides first line management and supervision for all plant supervisory and maintenance personnel.
Oversee the implementation of strategic plans, programming, and steam plant production strategies, to ensure the reliable and economic delivery of steam to customers.
Plan and organize all facets of the day-to-day operations to meet short- and long-range goals and objectives.
Ensure compliance with state and federal laws and regulations and company policies and operating procedures.
Ensures that operation and maintenance activities generally conform to fiscal, budgetary, planning objectives and assist with the development of budgets and/or capital planning.
Supervise plant personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
Manage and oversee the operation, maintenance and repairs of associated infrastructure systems, such as water supply, natural gas, electrical, steam and condensate.
Assist in the creation of short and long-term operating plans that include projections for fuel, electricity, and water use, maintenance plans, and capital plans.
Analyzes department operations, implements and executes optimized economic operating plans, and makes recommendations for significant operational improvements as appropriate.
Oversee the implementation of safety and environmental programs, to include training and reporting, to ensure departmental compliance with established safety policies, procedures, and regulations.
Responsible for the management of outside vendors and contractors
Participates in the development of objectives and policies designed to maximize efficiency and economy in the operation of equipment and production services.
Oversee the implementation of major and minor renovation, renewal, and capital projects.
May serve on various company planning and policy making committees.
Partner with HR to ensure that the CBA is followed.
May be required to travel for training and/or other company business. This includes travel by private automobile, commercial airlines, and other public transportation.
Will be required to effectively interface with regulatory, business and customer representatives consistent with CenTrio corporate objectives.
May be required to operate company equipment (e.g. forklift)
May be required to perform other duties and projects as directed.
Professional Experience & Knowledge:
Experienced in working with district energy systems preferred
Experienced in working in a unionized environment preferred
Budget preparation and fiscal management knowledge
Advanced knowledge and understanding of utility plant engineering and operations
Ability to foster a cooperative work environment
Experienced with project planning
Knowledge of utility business practices, methods, and procedures
Knowledge of staff hiring procedures
Knowledge of federal, state, and local construction, boiler operation, electrical, potable water, electrical, and safety regulations, protocols, and procedures
Knowledge of organizational structure, workflow, and operating procedures
Ability to analyze expenditures for compliance with budget provisions
Ability to manage and supervise renovation, renewal, and capital projects
Technical Skills & Requirements:
City of Seattle Steam Engineer's license or the demonstrated ability to obtain one within one year of hire.
Bachelor's degree, High School diploma or GED Equivalent, and a minimum of 5-years of full-time supervisory experience within a steam plant
Ability to read, understand, follow, and enforce safety procedures.
Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Skilled in organizing resources and establishing priorities.
Skilled in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
Skilled in capital, operations, and maintenance planning.
Employee development and performance management skills.
Knowledge of computerized maintenance management systems, with reference to work orders, preventive maintenance, inventory control, and equipment history.
Physical Requirements:
Must be able to work in tight spaces and elevated positions: twisting, turning, bending, and holding arms at / above the head are all common movements; able to lift up to 100lbs;
Must be able to clearly see and differentiate all colors
Must be able to maintain standard threshold of hearing to safely perform job duties
Must have good eyesight, hearing and manual dexterity
Wear all types of PPE including hearing protection, eye protection, all types of hand protection, steel toe footwear, head protection, wear fall-protection, half-face and full-face respirators
Why Join CenTrio?
CenTrio offers a dynamic and friendly work environment, dedicated to nurturing a top-notch team culture! Additionally, CenTrio offers an array of fabulous benefits and perks.
Medical Benefits first day of hire
Medical, dental, vision, Life & AD&D benefits
Option of supplemental Life & AD&D benefits
Company paid High-Deductible Healthcare Benefit Plan
401k plan with 5% match
Training Opportunities and career progression
Competitive salaries that reflect the value of skills and experience
Dynamic and friendly work environment in a rapidly expanding industry with a national presence
Remote, Hybrid, and In Office schedules available dependent on job responsibilities
24-hour Employee Assistance Program/Hotline
Corporate discounts (Travel, Entertainment, Home, Auto, Apparel, Health and Wellbeing, and other various retail options)
Conditions of Employment:
Valid Washington State Driver's License
Only authorized employees are permitted to use company vehicles, this includes Industrial trucks (forklifts, scissor lifts, etc.) and electric vehicles/golf carts. To be an authorized employee, you must be at least 21 years old, hold a current valid Washington Drivers' license and demonstrate a clean driving record. The driver must be on an approved list for company insurance purposes. Your driving record will be screened as part of the pre-employment process and annually in December.
All certifications/licences must be up to date
CenTrio strives to create a culture of health and wellness. As of December 1, 2021, and consistent with applicable state law, CenTrio will decline to hire individuals who use nicotine products. (WASHINGTON, COLORDAO, MICHIGAN, and TEXAS)
Health, Safety & Environment (HSE)
CenTrio maintains a steadfast commitment to a proactive safety culture, with HSE being a collective responsibility throughout the organization. Your HSE accountability also encompasses:
Promote, ensure, and maintain a safe and healthy environment for your fellow workers and yourself so that everyone goes home injury-free
Work in compliance with the provisions of the Occupational Health and Safety Act, Industrial Regulations, Environmental Protection Act and Regulations and HSE policies, programs, and procedures
Responsible for identifying and reporting workplace HSE hazards and concerns to your supervisor immediately and providing solutions (if aware of any) to address these concerns as requested
Immediate reporting of all work-related injuries/illness to your supervisor
Adhere to various PPE requirements of the position which may include hearing protection, eye protection, hand protection, steel toe footwear, head protection, fall-protection, respirators (half-face and full-face)
$113k-163k yearly est. 1d ago
Manager III, GTM Systems & Operations
Promethean, Inc. 4.1
Operations manager job in Seattle, WA
At Promethean... We're on a mission to transform the way people learn and collaborate around the world. For over 25 years, we've been empowering educators, innovators, and business leaders with our award-winning interactive displays and software solutions that transform learning and workspaces into connected, creative environments.
Our company is rooted in our values, igniting a culture that fosters collaboration and innovation, as well as promoting an inclusive environment. As a global leader in edtech, we are also passionate about four key areas where we can make a difference: growing access to technology for underserved communities, encouraging our employees to take an active role in improving our world, promoting diversity and inclusion, and reducing our carbon footprint. Discover more about our corporate social responsibility initiatives.
As a member of #TeamPromethean, you'll have the opportunity to change lives with technology and directly impact education and the workplace for countless people every day. If you're passionate about education, collaboration, and making a positive global impact, we want to hear from you. Join us on our mission to transform the world, one student, one teacher, and one community at a time.
The Manager III, GTM Systems & Operations combines people leadership with process and systems expertise to drive operational excellence across the go-to-market organization. This role leads a team of Sales Operations Analysts and ensures GTM processes and tools-such as Salesforce, HubSpot, Outreach, and CPQ-are optimized for scalability, efficiency, and data integrity. The position emphasizes team development, process governance, and cross-functional alignment to enable revenue growth and informed decision-making. Responsibilities:
Lead and develop a high-performing team of Sales Operations Analysts through coaching, workload prioritization, and performance management to deliver reporting, forecasting, pipeline management, and system support.
Own GTM process governance and optimization, ensuring workflows (lead routing, opportunity management, renewals, forecasting) are documented, efficient, and aligned with business objectives.
Maintain accountability for GTM systems ecosystem (CRM, CPQ, marketing automation, sales engagement tools) with a focus on scalability, data integrity, and user adoption-not just technical configuration.
Partner cross-functionally with Sales, Marketing, Finance, RevOps, and Customer Success to align systems and processes with revenue strategy and operational goals.
Oversee reporting and analytics frameworks, ensuring dashboards and insights are accurate, actionable, and support leadership decision-making.
Drive continuous improvement initiatives across GTM processes and tools, identifying opportunities to enhance efficiency, user experience, and data reliability.
Manage vendor relationships and tool evaluations, ensuring new technologies and enhancements meet evolving business needs.
Requirements:
5-7+ years of experience in Sales Operations, Revenue Operations or GTM Systems management.
Deep expertise in Salesforce CRM (admin/config; coding a plus) and hands-on experience with one or more GTM tools, including HubSpot, Outreach, Marketo, Gong, CPQ platforms, and BI/analytics tools such as Tableau, Power BI, or Looker.
Proven experience leading teams and managing cross-functional projects.
Strong understanding of SaaS GTM processes, including lead management, opportunity progression, closed-won, and renewal workflows.
Analytical and problem-solving skills, with the ability to translate complex business requirements into scalable system solutions and process improvements.
Hands-on, builder mindset with strong attention to detail, curiosity, and a focus on continuous improvement across systems and workflows.
Excellent communication and collaboration skills, capable of influencing stakeholders across functions.
Base Range: $ 104,000 - $131,000 + Bonus Eligible
For business reasons, Promethean does not employ individuals who work remotely in San Francisco, San Jose or Oakland.
Promethean provides a comprehensive and competitive benefits package that offers the flexibility and security to thrive both inside and outside of work.
Our benefits include: * Medical, Dental, and Vision Insurance * Spending Accounts (FSA and HSA) * Disability Programs * 401(k) Retirement Plan with Matching * Generous PTO and Holidays * Paid Maternity and Parental Leave Program with Child Care Subsidy * Paid Volunteer Time Off * Reward and Recognition Program * Well-Being Programs (For example, company-wide health challenges) * And more!
Promethean is honored to be an equal opportunity workplace. We realize that by creating teams rich in diverse thoughts and experiences, our people, company and customers are free to thrive. We are committed to providing equal employment opportunities regardless of race, color, national origin, religion, creed, genetic information, sex (including pregnancy, sexual orientation or gender identity), age, marital status, disability, military or veteran status; or any other protected classifications or characteristics under applicable local laws. In addition, Promethean values privacy and the protection of personal information.
For information regarding personal information we collect and our use of such data please see our privacy policy: 2I83hwP
Please contact if you have an accessibility request at any point during the hiring process. #Promethean #EdTechJobs
$94k-122k yearly est. 5d ago
Exercise Site Manager (C)
Nemean Solutions, LLC
Operations manager job in Seattle, WA
Apply Description
Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors.
Job Overview:
USSOCOM has a requirement to conduct Realistic Military Training (RMT) combat scenarios in various locations throughout the United States, utilizing simulated and blank fire training aides. USSOCOM requires specific individuals and resources to act as enemy Opposition Forces (OPFOR) and provide realistic enemy responses.
Support Hours: Applicant shall be available during core work hours as established the Government customer.
Essential Duties & Responsibilities:
Site Manager (SM)
SM shall act as primary liaison to the Lead Range Safety Officer (LRSO) and be responsible for overall support to the Assistant Site Managers (ASM) and OPFOR role player personnel.
The SM shall be responsible for tasking and coordinating transportation for role players to each site in order for role players to meet the requirements for scenario-based training in accordance with the schedule and operational requirements set by the LRSO.
The SM shall be responsible for the management of all contactor firearms, safety gear, role player wardrobe, and cleaning of equipment and supplies.
The SM shall not participate in or observe the training events unless directed by the USSOCOM Site RSO.
The SM shall have the authority to remove any contracted personnel immediately for any shortfall in performance, a display of behavior that increases the risk level of training, or for any Operational Security (OPSEC) violations, as determined by the Government. The SM shall be responsible for replacing the individual(s) removed as role player support prior to the execution of the next day's evolution.
Coordinates all contractor and contracted role player travel and arrival time scheduling in accordance with the LRSO provided schedule.
Overall, the SM is responsible for all contracted personnel and the safeguarding of all government information provided to the contractor.
The SM shall be responsible for ensuring that no photographs or video recordings are taken of mission personnel or training being conducted by the contractor or contracted role players. Shall be responsible for ensuring that no cell phones or cameras are with contracted personnel during role play training evolutions.
The SM shall be available at the training location one (1) day prior to the commencement of training for a face-to-face meeting with the LRSO to confirm schedule of events as outlined at the TO level.
The SM is responsible for training site clean-up for each site at the end of each training day and shall provide all cleaning materials required to support site cleanup.
Requirements
Minimum Requirements/Education:
Shall possess documented operational experience working directly with U.S. Special Operation Forces (SOF) - or -execution of a minimum of four (4) contracts, providing support services for 45 or more role players.
Shall possess documented experience as a U.S. SOF Close Quarter Combat (CQC) RSO with a thorough understanding of safety controls implemented for role player use during training scenarios.
Shall be knowledgeable and proficient in small arms handling and simulated firing safety.
Physical condition - Shall be able to climb ten (10) flights of stairs and manage role players during iteration training for up to eight (8) hours per day.
Security Requirement:
An active SECRET Clearance is required.
Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information.
$44k-101k yearly est. 5d ago
General Manager
Sequence Systems
Operations manager job in Seattle, WA
General Manager - Fire Protection (Sprinkler / Alarm / Suppression)
Sequence has been exclusively retained and is currently seeking a high-caliber General Manager to lead a flagship Seattle regional operation for a fast-growing, values-driven fire protection platform serving commercial clients across the Pacific Northwest.
Sequence has been exclusively retained and is currently seeking a high-caliber General Manager to lead the flagship Seattle regional operation for a fast-growing, values-driven fire protection platform serving commercial clients with multiple operations across the Pacific Northwest.
This is a unique opportunity to step into a true leadership seat - overseeing construction and service operations for a well-established and rapidly expanding business with a clear long-term vision and strong backing.
Reporting directly to the President & CEO, the General Manager will lead a multi-division operation spanning fire sprinkler, alarm, and special hazards/suppression, while driving profitability, accountability, operational discipline, and culture as the company scales through both organic growth and acquisition.
The Opportunity
This role is best suited for a leader who thrives in the field-facing realities of construction / install and design operations, while also maintaining the financial and leadership discipline required to run a sophisticated, project-driven business.
You'll be fully embedded in the Seattle office and responsible across job sites - earning trust with both the office and field teams, strengthening internal alignment, and building the systems and leadership rhythm needed for long-term performance.
Key Focus Areas
You will own the branch across:
Operational leadership across construction + service divisions
Team culture + performance, mentoring managers and strengthening accountability
Financial outcomes, including job-cost discipline, forecasting, rebudgeting, billing accuracy, and margin protection
Project execution rigor, including project reviews, kickoff cadence, post-mortems, and site engagement expectations
Business development support, including bid review, estimating discipline, and sales team accountability
Systems & scalability, improving workflows and continuing optimization within Acumatica (ERP) and related tools
What We're Looking For
We are seeking a seasoned operational leader with deep fire sprinkler construction knowledge and the credibility to lead from the front.
The right individual will have:
10+ years progressive leadership in construction operations, project management, or branch leadership
Strong preference for leaders with hands-on exposure across multiple areas: field + design + estimating + purchasing + sales + leadership
A proven history of building teams, stabilizing performance, and driving an accountable and respectful culture
Strong financial and project controls understanding (job-cost, forecasting, billing discipline, margin management)
Fire sprinkler / alarm / suppression expertise is required (candidates without relevant industry experience will not be considered)
What We're Looking For
We are seeking a proven operational leader with deep fire protection experience - someone who can run the business, lead a team, and protect margin through process discipline.
You will take full responsibility for branch performance across the organization's core departments and operations. You'll drive operational cadence, strengthen systems, mentor managers, and partner directly with executive leadership to build a stronger, scalable platform with double revenues projected in four years.
Culture, Leadership, and the “Why”
The organization possesses a deeply held set of values. Respect, integrity, accountability, and collaboration are more than aspirations - they are embedded in how the team leads, communicates, and makes decisions. This is a company that takes pride in doing things the right way: supporting employees, honoring customer commitments, and building long-term client relationships. Leadership encourages a team-first culture where people are trusted, developed, and supported. And where expectations are clear and consistent.
At its core, this is a business led with deep respect for the designers, installers, technicians, project managers, and field teams who deliver this work every day. As the organization grows, this role requires a leader who can protect what makes the culture strong - while also strengthening operational discipline, improving internal alignment, and driving results through structure and consistency. This is a leadership seat where character matters. Success requires a leader who builds trust intentionally, holds people accountable respectfully, and creates a workplace where pride, professionalism, and mutual respect are the operating standard.
This in mind, we are seeking a seasoned, results-oriented leader with a passion for people, performance, and craftsmanship. The right individual will bring the operational strength to run the business, the financial discipline to manage risk and margin, and the leadership maturity to elevate a multi-division team. This role is not about sitting behind a desk - it requires visible leadership, presence in the operation, and credibility across both office and field.
The ideal candidate would have 10+ years of leadership experience in landscape services or a related field, including full P&L ownership at or above $10 to 15M, be calm under pressure, clear in communication, and consistent in decision-making. Capable of leading teams through growth while maintaining stability, performance, and culture. Prior exposure across multiple disciplines within fire protection (sprinkler construction, design, estimating, special hazards, alarm, inspections/testing, deficiency work, etc.) is strongly preferred.
This is an excellent opportunity to join a well-capitalized organization with a loyal commercial client base and a strong platform for expansion across West Coast markets. The position could be ideal for a senior leader ready to take full ownership of a high-performing branch or a talented rising operational leader prepared to step into full GM responsibility with the support of an experienced executive team.
Compensation and benefits are highly competitive and include a foundational base salary plus a performance-based bonus opportunity (typically up to 30% to 40%). The role also includes a company vehicle (or vehicle allowance) with a fuel card, along with PTO and paid holidays. A full benefits package is provided, including health coverage (100% premium paid), along with dental, vision, and life insurance. The organization also offers 401k with match and strongly supports ongoing professional growth through NICET certification support, leadership development, and continuing education.
Relocation would also be available for the right individual into the region.
Apply here, through our corporate website at: ************************* or submit to:
Sequence Staffing
2008 Opportunity Drive, Suite 150
Roseville, CA 95678
Phone: ************
Email: *************************
“Sequence: Where a handshake still means everything.”
$68k-128k yearly est. 5d ago
General Manager, Hydra Health Coffee
HHP
Operations manager job in Seattle, WA
About Hydra Health
Hydra Health is a rapidly growing retail and hospitality company operating coffee shops, gift stores and markets inside major hospital systems nationwide.
Hydra Health is hiring a General Manager to lead day-to-day operations of our new coffee shop within a healthcare facility in the Capitol Hill neighborhood of Seattle. This leader will oversee café operations, menu development, team management, customer service, food safety compliance, financial performance, and brand standards.
Key Responsibilities:
Operations & Guest Experience
Oversee daily café operations and maintain brand standards.
Ensure quality and consistency of drinks and food.
Operate and troubleshoot café equipment, including the Twin Mira espresso machine.
Advise on beverage formulation, menu refinements, and techniques.
Team Leadership
Manage, train, and coach baristas and café staff.
Build a positive, high-accountability culture.
Schedule staff aligned with forecasted volume.
Food Safety & Compliance
Ensure full compliance with Washington health department regulations and hospital-specific requirements.
Maintain proper food handling, storage, sanitation, and labeling standards at all times.
Ensure all staff hold required Washington State food handler certifications.
Maintain own up-to-date ServSafe Manager Certification (or ability to obtain before start date). This role serves as the Person-in-Charge for health inspections and must meet Washington State Retail Food Code requirements. GM must maintain an active food protection manager certification and ensure all café staff obtain and maintain valid Washington Food Handler Cards per state law.
Hands-on experience operating commercial coffee equipment, including espresso machines, grinders, brewers, and related equipment.
Ability to advise on beverage execution, menu development, and coffee preparation techniques.
Inventory & Vendor ManagementManage ordering, inventory, receiving, and waste reduction.
Maintain supplier relationships with coffee bean provider, grab and go fresh food partner and various snack and beverage vendors
Financial Management
Own café-level P&L.
Monitor sales patterns.
Collaboration & Growth
Work closely with Hydra Health's operations, marketing, and development teams.
Support new initiatives, menu enhancements, and local partnerships.
Participate in regional leadership meetings and contribute operational insights.
Requirements
3+ years of experience as a café, coffee shop, or quick-service restaurant manager (or equivalent leadership role).
Strong understanding of Washington food safety laws, local health codes, and food handling guidelines.
ServSafe Manager Certification (or ability to obtain before start date).
Experience managing teams of 5-10+ employees in a fast-paced environment.
Ability to recruit, train, mentor, and retain high-performing staff.
Strong operational discipline and comfort with technology (POS, scheduling, inventory systems).
Ability to lift up to 40 lbs and be on your feet for extended periods.
Professional, reliable, and able to build trust with hospital partners.
What We Offer:
$70,000 base salary
Full medical, dental, and vision benefits
PTO
Employee discounts
Significant opportunities for career growth as we expand across the West Coast and nationally
$70k yearly 5d ago
Market Area Manager - Yakima, WA
Credit Acceptance 4.5
Operations manager job in Seattle, WA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Fluently speak, read, and write both English and Spanish
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSAHP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$37k-51k yearly est. 3d ago
TikTok Shop - Site Operations Manager
Tiktok 4.4
Operations manager job in Seattle, WA
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
Team Overview
The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. The primary work site for this role will be at our upcoming Seattle fulfillment center, with the final facility address currently TBD pending site finalization.
Responsibilities
* Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL
* 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements
* Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA
* Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements
* By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI
* Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day
* Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications
* Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business
* Exceptional Data Analysis and understanding of WMS systems
* Excellent communication, cross-team collaboration, and project management skills
Preferred Qualifications
* Overseas Warehouse and 3PL Warehouse Management experience is preferred
* International e-commerce logistics experience is preferred
$116k-198k yearly est. 35d ago
Talent Operations Program Manager
Helion 3.7
Operations manager job in Everett, WA
We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone.
Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant.
This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait.
What You Will Be Doing
As Talent Operations Program Manager, you'll own the infrastructure that drives Helion hiring. Scaling with urgency, you'll architect the systems, processes, and programs that raise our talent density. From optimizing the ATS and recruiting workflows to leading programs like interview training and assessments, you'll balance strategic program leadership with hands-on execution. Your work will directly shape how we attract, assess, and hire the people who will build the future of clean energy. This role reports to the Talent OperationsManager and is onsite at our Everett, WA office.
You Will:
* Architect and optimize Helion's recruiting systems and workflows, owning ATS configuration, integrations, and scalability
* Pilot and experiment with new tools, workflows, and AI-enabled recruiting solutions, benchmarking impact and scaling what works
* Develop dashboards and performance reporting that surface hard truths, inform executive decisions, and drive continuous improvement
* Design and elevate talent programs - including interviewer training, assessments, internships, talent brand, referrals and events - that build a stronger, more scalable hiring pipeline
* Lead cross-functional change management, ensuring new tools and programs are adopted, measured, and sustained across the business
Required Skills:
* Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field
* 7+ years of experience in recruiting operations, HR operations, or talent program management
* Proven success scaling recruiting operations in a high-growth start-up, balancing urgency with rigor in a fast-paced environment
* Expertise with ATS platforms (Greenhouse, Ashby) and recruiting systems, with ability to design, configure, and optimize integrations across the toolchain
* Hands-on experience piloting and evaluating AI recruiting tools, defining success metrics, and making informed recommendations based on outcomes
* Strong capability to maintain dashboards that track SLAs and key metrics, enforce accountability, and guide executive-level decisions
* Track record of leading cross-functional talent programs, applying change management principles, and delivering measurable improvements across the hiring lifecycle
#LI-Onsite
Total Compensation and Benefits
Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation.
This is an exempt salaried role.
Annual Base Pay
$105,000-$120,000 USD
Benefits
Our total compensation package includes benefits, including but not limited to:
* Medical, Dental, and Vision plans for employees and their families
* 31 Days of PTO (21 vacation days and 10 sick days)
* 10 Paid holidays, plus company-wide winter break
* Up to 5% employer 401(k) match
* Short term disability, long term disability, and life insurance
* Paid parental leave and support (up to 16 weeks)
* Annual wellness stipend
Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.
$105k-120k yearly 60d+ ago
Customer HQ Selling Director
Procter & Gamble 4.8
Operations manager job in Issaquah, WA
We are seeking an experienced commercial leader with experience of successfully working with or for Amazon. This role requires a deep understanding of e-commerce platforms and digital marketing strategies. This role involves managing a team that interacts directly with our customers, driving sales strategies, ensuring customer satisfaction, and driving business growth. You will be expected to contribute to the development of new ideas, techniques, procedures, services, or products for various P&G Brands within Beauty and Personal Care Categories. The role requires strategic thinking, excellent communication skills, and a strong commitment to team development.
Key Responsibilities:
+ Define and execute eComm strategies to drive total Sales of the Amazon business.
+ Identify and lead developments of new ideas, techniques, procedures, services, or products.
+ Analyze sales data to identify opportunities for growth and improvement.
+ Collaborate with cross-functional teams to improve online customer experience.
+ Stay updated on latest e-commerce trends and apply relevant insights to our strategy.
+ Develop internal and external customer strategic relationships.
+ Work with minimal supervision while determining work priorities and defining how work should be accomplished.
+ Manage and leading a team to accomplish results; allocate individuals as per business needs, strengths & aspirations.
+ Ensure compliance with relevant external (legal, tax) and internal (e.g. decision authority, procure to pay) stewardship requirements.
Job Qualifications
+ Bachelor's degree in Business, Marketing, or a related field.
+ Proven experience in e-commerce role with a minimum of 5 years of experience working with or for Amazon.
+ Knowledge of SEO best practices.
+ Strong analytical skills with the ability to interpret data and make data-driven decisions.
+ Demonstrated ability to drive sales strategies and achieve growth objectives.
+ Demonstrated leadership skills with experience in managing customer-oriented teams.
+ Strong communication skills with the ability to influence both internally and externally.
+ Proven ability to identify and lead developments of new ideas, techniques, procedures, services or products.
+ Experience in developing strategic relationships within an organization.
+ Able to work independently and make decisions within the scope of the role.
+ Prior experience in managing & leading a team is preferred.
Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* .
Procter & Gamble participates in e-verify as required by law.
Qualified individuals will not be disadvantaged based on being unemployed.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Schedule
Full time
Job Number
R000142345
Job Segmentation
Experienced Professionals
Starting Pay / Salary Range
$164,000.00 - $210,000.00 / year
$164k-210k yearly 38d ago
Director of Operations
PCC Community Markets 4.2
Operations manager job in Seattle, WA
The Director of Operations at PCC works closely with the Directors of Stores, the VP of Store Operations, and store support functions (such as Finance, Store Development, IT and Legal) to define and lead processes related to labor budgets and sales forecasts, annual and quarterly planning, KPI tracking and reporting, and other daily store operations, functions and programs such as staff safety and food safety. In this capacity, the Director of Operations plays a critical role in bringing together a diverse set of teams and functions in support of the co-op's long-term goals. In addition, they are responsible for strengthening and innovating daily operations and compliance across PCC, proactively managing risks while looking for continuous program improvements.
Job Locations US-WA-Seattle Address 1320 4th Ave Comp Details $120,000-$160,000/year, depending on experience. Bonus Eligible Our Culture
If you're a people person, you're a PCC person. Maybe it's our co-op roots, or maybe it's our Northwest nature, but we embrace stewardship and take action because we care. As one of the most trusted grocers in Seattle, we foster high standards and look to our staff members to build trust by acting with integrity - toward our members and shoppers, and toward each other.
PCC is committed to fostering, cultivating and preserving a culture of diversity and inclusion. We value all the individual differences, life experiences, knowledge, self-expression, unique capabilities and talent that our staff members invest in their work, stores and communities. Valuing diversity is a significant part of our culture, our values and PCC's success.
PCC provides equal employment opportunities to all staff members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Main Job Responsibilities
Leadership and Collaboration
Partners closely with members of the Operations team and office team to ensure retail strategies align with overall business objectives
Acts as primary Operations contact on behalf of Stores for Finance, Store Development, IT and Legal
Contributes to operational planning and providing support for stores as a close collaborator with Directors of Stores on the Operations Planning Team (OPT)
Oversees the planning, facilitation and effective collaboration of the new store opening process
Acts as a resource and office liaison to store staff for various Operations programs and projects
Supports communication to stores regarding program and project implementation, policy changes and best practices
Continuously assess and develop opportunities to improve streamlined and effective communication
Develop, monitor, and analyze key performance indicators (KPIs) to evaluate operational effectiveness
Recognizes and embraces that PCC operates under a triple bottom line of financial, social and environmental impact, and conducts all operational leadership responsibilities accordingly
Strategic Planning & Project Work
Participates in strategic planning for operational programs, helps define measures of success and provides a roadmap for the work
Leads the annual budgeting process for the Operations team and Stores as a primary point of contact
Provides strategic input and makes sound decisions affecting the organization, including the evaluation of operations and achievement of KPIs
Analyzes data reports and KPIs to identify opportunities for cost savings and revenue growth
Forecasts operational needs and partners to adjust resources accordingly
Enhances, develops and implements operational standards and expectations for the stores
Collaborates on innovation of store design and layout to improve efficiency and safety
Identifies best operational practices and seeks out ways to implement across all stores
Prepares and maintains accurate records, reports, and presentations to assist decision-making at the leadership level
Contributes to and monitors departmental budget performance, analyzes variances, and provides actionable insights to proactively manage spending and initiate corrective actions
Operations Program Oversight and Accountability
Provides leadership and guidance to direct reports; Loss Prevention Manager, Food Safety Manager, Occupational Health and Safety Manager, as well as other potential future direct reports
Supervises the design, implementation, and effectiveness of operational programs and training within scope
Ensures that documentation is established and SOPs are maintained, and other metrics are met as they relate to areas of operational expertise and oversight
Manages timely escalation of risk and compliance concerns to appropriate levels of leadership
Establishes and oversees Operational internal controls practices for PCC and other aspects of risk management
This job description is not meant to be an all-inclusive list of duties, responsibilities, and requirements, but constitutes a general definition of the position's scope and function within our company. PCC Community Markets reserves the right to amend and change duties, responsibilities, and requirements to meet the changing industry or business needs as necessary.
Qualifications and Skills
Desired Qualifications
10+ years' experience of progressively responsible leadership roles in a multi-unit retail operation, preferably in the retail grocery industries
5+ years of project management experience, preferably in retail and grocery industries
Proven experience with budget management and annual planning in a multi-unit organization
Established history of implementing operational programs that produce strong results
Experience in developing and resourcing organization-wide programs through influence and initiative
Exceptional written and verbal communication and executive presentation skills
Strong organizational, strategic planning and problem-solving skills
Advanced analytical and strategic thinking capabilities
Intermediate level of computer skills and strong proficiency in Microsoft Office Suite
Ability to work in a constantly changing, fast-paced environment while maintaining a positive customer service orientation
Strong organizational and time management skills with the ability to prioritize and problem solve with excellent attention to detail
Demonstrated self-motivation and the ability to anticipate problems, determine solutions, and follow through to complete tasks successfully
Additional Requirements
Available to work a flexible schedule and must be willing to work at all store locations and travel to other work-related locations.
Must be able to meet physical demands, including standing, bending, twisting, repetitive motion, and lifting 10 - 50 lbs. regularly
Benefits and Perks
Keep yourself and your family healthy. Medical, dental, and vision plan
Care for yourself and loved ones. Life Insurance, Short Term Disability, Long Term Disability, Parental Leave, Employee Assistance Program.
Take time off. Paid time off starting at 0.08 hours per hour worked, plus 6 paid holidays per year, and bereavement leave.
Save for your future. 401(k) profit sharing contribution
Save on expenses. Discounted ORCA bus pass, PCC cooking classes discount, staff discount on in-store purchases, free PCC co-op membership, Flexible Spending Account with pre-tax savings on eligible health and childcare expenses.
Learn more at ***********************************************
Additional Details
Reports to: VP of Operations
Work occurs in an office, a variety of off-site environments and in a PCC store environment which includes surfaces that can be wet and slippery, moderate noise level, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures. There may be exposure to certain allergens and/or chemicals. In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will provide reasonable accommodations to qualified applicants and employees with disabilities.
$120k-160k yearly Auto-Apply 4d ago
Field Operations Manager
Ecolab Inc. 4.7
Operations manager job in Seattle, WA
As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource. Nalco Water, an Ecolab Company, seeks a Field Ops Manager with deep expertise in data center infrastructure-specifically in the commissioning and operation of cooling equipment related to liquid-to-liquid cooling applications, technical cooling systems (TCS), and coolant distribution units (CDUs). This role is pivotal in shaping our service and support strategy to ensure system assurance and operational excellence for our mission-critical customers.
What's in it For You:
* The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
* The ability to make an impact with a company that is passionate about your career development
* Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
* Enjoy a flexible, independent work environment
* Receive a non-decaled company vehicle for business and personal use
* Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
As a key technical leader within the team, you will collaborate with engineering, product, sales, service, and customer success teams to define and implement a best-in-class service program that supports the full lifecycle of our cooling solutions-from new construction startup and commissioning efforts through ongoing operations.
Key Responsibilities:
* Serve as the technical subject matter expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies.
* Provide strategic input into the design and development of service and support programs, including installation, commissioning, maintenance, and troubleshooting protocols.
* Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling service programs.
* Develop and refine technical documentation, SOPs, and training materials for internal teams and customers.
* Support root cause analysis and continuous improvement efforts for field issues and system performance.
* Advise on monitoring, telemetry, and predictive maintenance strategies to enhance system reliability and uptime.
* Stay current with industry trends, standards, and best practices in data center thermal management and sustainability.
Qualifications:
* Bachelor's degree or equivalent industry experience
* 5+ years of experience in data center infrastructure, with a strong focus on mechanical systems, cooling technologies, and commissioning processes.
* Hands-on experience with coolant distribution units (CDUs), liquid-to-liquid heat exchangers, and technical cooling systems.
* Proven track record in data center construction, startup, and operational support.
* Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation.
* Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders
* Experience working in a startup or fast-paced environment is a plus.
* Possess a valid Driver's License and acceptable Motor Vehicle Record
* No immigration sponsorship offered for this role
Location / Travel Required:
* Preferred location is U.S.; Open to candidates living anywhere in the U.S. close to a major airport
* Travel up to 75%
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Anticipated Job Posting End Date:
11/09/2025
Annual or Hourly Compensation Range:
The total Compensation range for this position is $102,200-$153,200 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be available at select Ecolab locations. Click here for additional benefits information. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
* Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
* Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
$102.2k-153.2k yearly Auto-Apply 12d ago
Director, Pricing Operations
Okta 4.3
Operations manager job in Bellevue, WA
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We're building a world where Identity belongs to you.
Director, Pricing Operations
Okta is seeking a Director, Pricing Operations to lead and scale the function responsible for transforming pricing strategy into seamless go-to-market execution. As the head of this relatively new and critical department, you will define the long-term vision, lead and grow a high-performing team, and establish the operational infrastructure required to support Okta's rapid innovation and market expansion.
You will be the executive architect of the pricing launch process, driving efficiency and scale across the entire organization. This role requires a blend of high-level strategic transformation and rigorous operational excellence, ensuring that our business systems, policies, and go-to-market teams are fully equipped to handle increasingly complex product portfolios.
What you'll be doing
As the leader of the Pricing Operations function, your responsibilities include:
* Define and build the roadmap for the Pricing Operations function, establishing engagement frameworks and standards for the entire company.
* Lead high-level partnerships with Pricing Strategy, Product, Legal, Finance, GTM, and Business Technology to evaluate the operational impact of initiatives and ensure global launch readiness.
* Drive enterprise-wide projects to optimize and automate pricing processes, from SKU creation to revenue recognition and reporting.
* Oversee the development of comprehensive launch plans, ensuring the SKU catalog is maintained and that GTM teams are prepared for new pricing models.
* Direct the strategy for sales enablement and pricing training, gathering feedback from GTM teams to continuously improve the quality and effectiveness of content.
* Synthesize complex data into clear status reports and strategic recommendations for executive leadership and cross-functional stakeholders.
* Act as the primary authority on pricing architecture, product configuration, and go-to-market operational processes.
What you'll bring
* The ideal candidate is a "dot-connector" who thrives in a fast-paced environment and possesses the following:
* Bachelor's degree in Business, Finance, Engineering, Computer Science, or a related field.
* 10+ years of experience in business operations or program management, with a significant portion in a SaaS or enterprise software environment.
* 5+ years of specialized experience in Pricing Operations, including experience leading teams.
* Proven track record of building and managing high-performing teams and driving complex, cross-functional execution at scale.
* Ability to quickly grasp complex business models and apply structured thinking to transform legacy processes.
* Exceptional collaboration skills with the ability to influence and communicate effectively across all levels of the organization.
* A learner mentality combined with an owner mindset-someone who is action-oriented and driven by outcomes.
#LI-CM2
#LI-hybrid
P24404_3324079
Okta's Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company's actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It's our expectation that our managers and leaders embody these core competencies:
* Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
* Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
* Develops Talent: Developing people to meet both their career goals and the organization's goals.
* Drives Results: Consistently achieving results, even under tough circumstances.
* Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $197,000-$295,000 USD
Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: ****************************
The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$176,000-$264,000 USD
What you can look forward to as a Full-Time Okta employee!
* Amazing Benefits
* Making Social Impact
* Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! **************************************
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at *********************************************
U.S. Equal Opportunity Employment Information
Read more
Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
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Pay Transparency
Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
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Okta
The foundation for secure connections between people and technology
Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.
$197k-295k yearly 30d ago
Director of Customer Success & Growth
Mongoose
Operations manager job in Seattle, WA
At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.
We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.
Join us and be part of a team that's making a real difference in education-one conversation at a time.
As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle.
This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do:
Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability.
Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance.
Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health.
Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes.
Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making.
Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management.
Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting.
Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers.
Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments.
Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful.
What You'll Bring to the Table:
Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale.
Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization.
Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline.
Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations.
Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes.
Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence.
Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle.
Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers.
A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow.
We Offer:
Comprehensive medical, dental, and vision coverage
401K with company match: 100% of the 1st 3% and 50% of the next 2%
Flexible PTO
Competitive Leave Policies
13 paid holidays, plus a week off between Christmas and New Year's
Eligible for up to a 10% annual bonus based on company and individual performance
At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.
How much does an operations manager earn in Marysville, WA?
The average operations manager in Marysville, WA earns between $52,000 and $160,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Marysville, WA
$91,000
What are the biggest employers of Operations Managers in Marysville, WA?
The biggest employers of Operations Managers in Marysville, WA are: