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Operations Manager
Amazon 4.7
Operations manager job in Riverside, CA
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an OperationsManager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire OperationsManagers based on location preference and the business' current openings.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 2+ salaried employees and 70+ indirect employees
- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
- Demonstrated problem solving skills and analytical skills
- Excellent customer service skills, communication skills and interpersonal skills
- Track record of meeting or exceeding department performance goals
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$81.9k-150.1k yearly 1d ago
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Sr Manager, Operation and Business Configuration (Sr Manager I)
Caloptima 4.6
Operations manager job in Orange, CA
CalOptima CalOptima Health is seeking a highly motivated Sr Manager, Operation and Business Configuration (Sr Manager I) to join our team. The Sr Manager I for Operation and Business Configuration will function as a primary point of contact for the claims analytical support unit which consists of data analytics, process improvement and claims clearinghouse vendor oversight. The incumbent will collaborate with leadership on the development and implementation of analytical tools to identify department trends and will manage dedicated resources for the day‐to‐day operations to carry out the strategic and tactical execution of CalOptima Health business operations, ensuring compliance with business rules and government regulations.
Position Information:
Department: Claims Administration
Salary Grade: 316 ‐ $120,881 ‐ $193,410 ($58.12 ‐ $92.9856)
Work Arrangement: Partial Telework
**This position is eligible for telework in California.**
Duties & Responsibilities:
40% ‐ Leadership Functions
Cultivates and promotes a mission‐driven culture of high‐quality performance, with a member focus on customer service, consistency, dignity and accountability.
Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short‐ and long‐term goals/priorities for the department.
Hires, manages, trains, reviews and sets goals for the department and staff.
Provides an environment that engages staff to fully participate in the overall department functions and workload balancing strategies.
Develops and implements corrective action plans and trains staff as needed.
Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs.
Provides management oversight and direction to Data Analysts Business team and serves as a liaison with internal and external entities such as Clearinghouse and health networks to ensure claims and authorization data load integrity.
Provides management oversight and direction to the Clearinghouse Data Analyst team for intake requirements, analysis, conducting clearinghouse user acceptance testing and identifies impacts to systems and processes.
Tracks and trends teams performances by way of dashboards, monitoring day‐to‐day activities of each claim operational areas, claims operational vendors and all clearinghouses.
Represents Claims department and participates in regulatory audit presentations and demonstrations and conducts follow up remediation action items from the audit as needed.
Works collaboratively with the Office of Compliance, Information Technology (IT), claims vendors and internal business teams on regulatory changes impacting claims adjudication and data integrity.
Manages all claims vendor contract or scope of work (SOW) renewals and takes the lead for any request for proposal projects.
Participates in CalOptima Health's enterprise projects impacting claims or operational payments and procedures/policies.
Conducts claims presentation to staff, senior level leadership and CalOptima Health network providers.
Maintains quality goals and production level within the department by collaborating with Claims department leadership teams and ensures that performance goals are consistently met and/or exceeded.
Anticipates future demands of initiatives, strategic plans and regulatory updates and design/implement solutions to meet these needs.
35% ‐ Program Oversight
Ensures compliance with applicable internal policies and procedures and external state and federal regulations for multiple product lines (Medi‐Cal, Medicare, Commercial (Covered California) and Program of All‐Inclusive Care for the Elderly (PACE). Ensures overall claims adjudication is in accordance with the California Department of Managed Health Care (DMHC), California Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) health plan regulatory requirements and guidelines.
Intakes and reviews All Plan Letters (APL), CMS bulletins and regulatory guidance; oversees the development, timely and accurate implementation and publication/posting of claims‐related regulatory requirements and reporting.
Serves as the primary point of contact to answer questions related to system configuration business rules, various claim adjudication issues and resolves complex claims or benefit adjudication issues for department staff as well as other internal customers; responsible for the identification and resolution of provider claim issues including support of provider education and customer service staff in communications back to providers.
Reviews and maintains department policies and procedures, recommends changes for more efficient operations, drafts new policies and procedures for director's review, communicates changes and updates to staff when appropriate.
Stays current with regulatory guidelines impacting essential functions and data requirements.
20% ‐ Technical Operations
Develops the claims data standards and deploys automation tools to obtain and process claims data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision‐making.
Identifies claims transaction inconsistencies, as well as implementation of controls and changes to systems and policies that support claims adjudication, thereby minimizing incorrect claims payment.
Manages activities/service requests with Facets configuration, IT and EDI teams to scope, prioritize, and implement requirement changes.
Manages and intakes all program implementation impacting Facets and systems supporting the Claims, Grievance and Appeals Resolution Services (GARS)/Provider Dispute Resolution (PDR) and Customer Service operations.
5% ‐ Other
Completes other projects and duties as assigned.
Minimum Qualifications:
Bachelor's degree in health information management, business administration, health administration or related field PLUS 5 years of experience in information technology business experience implementing claims adjudication programs and projects in a health plan setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
5 years of management/leadership experience that manages claims operation from intake to output of the claims payment required.
5 years of experience utilizing Microsoft technologies required.
Preferred Qualifications:
N/A
Required Licensure / Certifications:
N/A
Knowledge & Abilities:
Develop rapport and establish and maintain effective working relationships with CalOptima Health's leade
$120.9k-193.4k yearly 1d ago
Property and Asset Operations Manager - Hawaii
Confidential Re Company 4.2
Operations manager job in Irvine, CA
Property & Asset OperationsManager - Hawaii Portfolio
Portfolio Coverage: Hawaii
Employment Type: Full-Time | Exempt
A privately held commercial real estate organization is seeking an experienced Property & Asset OperationsManager to oversee the operational and financial execution of a portfolio of retail and mixed-use properties located in Hawaii.
This Orange County-based role sits between senior property management and asset management and focuses on execution, oversight, and financial discipline - not investment strategy.
The position works closely with on-island teams, executive leadership, and internal partners to ensure consistent operations, accurate budgeting, and strong NOI performance across geographically remote assets.
The Opportunity
This role is responsible for translating approved asset plans into consistent operational execution. The ideal candidate brings strong property knowledge, financial acumen, and sound judgment to manage complex assets remotely while operating within defined approval frameworks.
Key Responsibilities
• Oversee operational and financial performance of Hawaii p
roperties
• Prepare annual operating budgets and forecasts
• Review monthly financials and identify risks and variances
• Oversee CAM reconciliations and expense recoveries
• Interpret lease language related to expenses and tenant obligations
• Serve as escalation point for tenant, vendor, and compliance matters
• Coordinate with on-island property management teams
• Support leasing execution and tenant onboarding
• Oversee approved capital projects and track spend and timing
• Provide clear performance updates to leadership
Qualifications
Required
• 8-12+ years of commercial real estate e
xperience
• Strong background in budgeting and CAM reconciliations
• Working knowledge of commercial leases and recoveries
• Experience managing multi-tenant retail or mixed-use assets
Preferred
• Experience overseeing geographically remote portfolios
• Hawaii commercial real estate experience a plus
$78k-120k yearly est. 4d ago
Senior Freight Operations Manager
Jusda Supply Chain North America
Operations manager job in Walnut, CA
We are seeking an experienced Senior Freight OperationsManager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement.
Key Responsibilities:
Strategic Leadership
Develop and implement short- and long-term strategies aligned with company goals.
Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence.
Operational Excellence
Define and manage KPIs to measure operational performance across freight modes.
Oversee daily operations, including order management, shipment tracking, and exception handling.
Ensure compliance with internal processes and external regulatory standards.
Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS).
Monitor industry trends and recommend improvements aligned with emerging best practices.
Customer Satisfaction
Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels.
Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust.
Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection.
Risk Management
Identify operational risks and develop mitigation strategies.
Implement contingency plans for disruptions in the freight network.
Reporting & Analysis
Provide regular performance updates and insights to senior leadership.
Use data to support decisions on vendor selection, route planning, and budget optimization.
Team Leadership
Lead, mentor, and develop a team of freight and logistics professionals.
Foster a culture of accountability, efficiency, and continuous learning.
Set clear objectives, conduct performance reviews, and support professional growth.
Qualifications:
Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred.
Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles.
Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus.
Strong analytical and problem-solving skills with a focus on process optimization.
Excellent interpersonal and communication skills; ability to collaborate across departments and regions.
In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
$113k-168k yearly est. 1d ago
Director of Operations
Mygreat Recruitment Inc.
Operations manager job in Riverside, CA
Director/Regional VP of Operations - General Contractor - Education Sector - DSA
Our client, a highly respected General Contractor, is seeking an accomplished Project Leader to take on a VP/Director of Operations role on their leadership team in Southern California. This firm is well known for delivering high-quality construction projects across multiple sectors - including DSA regulated K-14 education, OSHPD/NCAI regulated healthcare, and many other institutional & commercial facilities.
Must Haves
Minimum of 15 years of experience managing large-scale construction projects with increasing responsibility.
Bachelor's degree in Construction Management, Engineering, or a related field.
Demonstrated success leading operations or large project portfolios exceeding $100M in total value.
Strong background in general contracting with expertise in preconstruction, estimating, and project delivery.
Exceptional leadership skills with a track record of mentoring and developing project management teams.
Proven ability to manage client relationships, negotiate contracts, and maintain strong partnerships with owners, architects, engineers, and trade partners.
Deep understanding of risk management, cost control, scheduling, and operational strategy.
Proficiency with Microsoft Office Suite and industry-standard construction management software.
Excellent communication, presentation, and decision-making skills.
Unwavering commitment to safety, quality, and team success.
Nice to Haves
Experience in K-14 education, civic, and healthcare construction environments.
Prior experience in a regional or divisional operations leadership capacity.
Advanced degree (MBA, MS in Construction Management, or similar).
Familiarity with lean construction methodologies and continuous improvement frameworks.
Proven success implementing operational efficiencies or standardization initiatives.
Active involvement in professional associations or community organizations.
Familiarity with California DSA (Division of the State Architect) processes and compliance.
Responsibilities
Lead and oversee regional operations to ensure projects are executed safely, efficiently, and profitably.
Provide strategic direction, leadership, and mentorship to project management and field operations teams.
Collaborate with executive leadership to develop and implement company-wide initiatives, strategic plans, and growth objectives.
Foster a culture of accountability, innovation, and continuous improvement.
Partner with pre-construction, estimating, and business development teams to align project opportunities with company goals.
Build and maintain long-term relationships with key clients, consultants, and trade partners.
Drive operational consistency across teams and promote best practices in project delivery.
Identify and mitigate risks while ensuring adherence to contractual, financial, and safety obligations.
Represent the company in industry and community forums to strengthen its market presence.
Champion the organization's core values.
$94k-168k yearly est. 2d ago
Operations Manager (Mechanical)
Ainsworth, Inc.
Operations manager job in Riverside, CA
If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth (a GDI Company) team today!
The GDI/Ainsworth family is seeking an individual to join our Regional Leadership Team to lead Hard Services staff and partners in delivering HVAC, Building Automation/Controls, Electrical, Mechanical, Plumbing, General Maintenance, and Fire/Life Safety services across the assigned region. Reporting to the Regional General Manager, you will oversee a team of technicians, journeymen, and third-party providers supporting a premier client in the Automotive Engineering and Manufacturing sector.
As a key member of the Regional Leadership Team, you will provide cross-functional support and ensure the successful coordination and delivery of Hard Facilities Management services. This includes maintaining strong, collaborative relationships with team members and partners.
Key Responsibilities:
Interfacing with customers, ensuring completion of workflows and associated outcomes are delivered on time.
Participate in and contribute to client performance reviews (e.g. Monthly Business Reviews, Quarterly Business Reviews) as required.
Ensure all work records are accurate and up to date.
Participate in the development of operating and capital expense budgets for your assigned portfolio.
Identify value-creation opportunities (e.g. efficiencies and/or cost savings) within your team and portfolio.
Investigate and implement innovative opportunities to enhance our operational efficiencies.
Ensure client and customer satisfaction; strong employee engagement and a positive work environment that enables account retention.
Ensure compliance with health and safety regulations (AHJ, GDI/Ainsworth, client).
Provide direct and team support to meet portfolio outcomes.
Champion continuous improvement and smarter work practices.
Facilitate consistency in systems, processes, and tools.
Support reporting and performance tracking (monthly, quarterly, annual).
Maintain documentation to meet client and regulatory requirements.
Qualifications:
5+ years of IFM leadership (General Maintenance Manager, OperationsManager) or a bachelor's degree in engineering, manufacturing, or management with 3+ years of operational leadership.
Experience with CMMS systems (e.g., eMaint, Maximo).
Strong attention to detail and ability to meet deadlines.
Ability to follow plans and provide feedback when objectives aren't met.
Continuous Improvement experience (Lean Six Sigma).
Excellent oral and written communication skills.
Strong analytical and problem-solving abilities, including incident fact-finding and risk mitigation.
Ability to produce and communicate detailed reports.
Bilingual (English, Spanish, or French) is considered an asset but is not required.
While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
Ainsworth (a GDI company) is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.
Ainsworth (a GDI company) is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us.... Make a difference.
#LI-Hybrid
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$66k-114k yearly est. 1d ago
Branch Operations Manager
Uprecruit
Operations manager job in Palm Springs, CA
Branch OperationsManager (Senior Care)
Type: Full-Time
The Opportunity
We're hiring a founding Branch OperationsManager to launch a new home care office in Palm Springs / Coachella Valley. This is a true ground-floor role where you'll build the branch operations, caregiver pipeline, and client experience from scratch-while having direct access to ownership, strong autonomy, and real support behind you.
You'll be stepping into a business with a proven playbook and mentorship from an experienced operations leader who has helped scale a successful branch into a multi-million dollar operation.
What You'll Own
Business Development
Help support outreach and referral relationships as the branch scales
Bonus if you bring warm referral relationships (VA exposure is a major plus)
Client Experience
Support intake, care coordination, service quality, and client satisfaction
Ensure smooth execution from first call → assessment → ongoing care delivery
Branch Operations
Run day-to-day operations: scheduling, staffing, client coordination, office processes, compliance
Manage real-time issues typical in caregiving operations (after-hours needs, weekend assessments, urgent scheduling)
Caregiver Recruiting + Retention
Recruit, onboard, train, and retain caregivers
Build accountability, culture, and a strong “why us” in a competitive caregiver market
What We're Looking For
3-5+ years in ops/office management within home care, home health, hospice, senior living, or adjacent healthcare/service
Sales-minded and relationship-driven; warm referral network is a big advantage
VA relationships a major plus
Builder mindset: independent, resourceful, fast-moving, strong ownership
Comfortable with the realities of this industry (things happen outside 9-5)
Highly organized, strong follow-through, able to build systems/processes quickly
Compensation & Benefits
OTE (base + bonus): Year 1 $85K-$95K | Year 2 $100K-$120K
Benefits: 401(k), health/dental, PTO, professional development, cell reimbursement, company car and/or mileage (likely company car early).
If this sounds like you and you're excited to build something from the ground up, apply now.
$100k-120k yearly 3d ago
VP of Wellness Operations
Cal-A-Vie Health Spa 4.4
Operations manager job in Vista, CA
Cal-a-Vie Health Spa is a world-renowned, award-winning all-inclusive luxury wellness resort located in the scenic hills of North County San Diego. Inspired by the charm and elegance of the French countryside, Cal-a-Vie offers an immersive, transformational retreat that blends personalized wellness, world-class fitness, holistic spa therapies, and Michelin-inspired cuisine.
Recognized by Condé Nast Traveler 5 years in a row, Travel + Leisure, Forbes, U.S.A Today & Newsweek, Cal-a-Vie has been named among the Top Destination Spas in the world for multiple years running. From our intimate 32-guest setting to our exceptional 5 to 1 guest-to-staff ratio, we create an unparalleled level of care and service rooted in luxury hospitality.
Our mission is to empower every guest to experience profound well-being however that may be for them, and to create a supportive and inspiring workplace where passionate professionals can thrive in their careers.
Job Summary
The VP of Wellness Operations will lead and enhance the operations of Cal-a-Vie Health Spa. The ideal candidate will oversee the strategic direction and development of our beauty, body, boutique, front desk, housekeeping, Fitness, and guest service departments, ensuring exceptional guest experiences and operational excellence. This role requires a proactive leader who can cultivate a positive working environment while effectively managing staffing, scheduling, operations, and guest satisfaction, including significant time spent with guests and staff.
ESSENTIAL FUNCTIONS
OperationsManagement:
Support COO in conducting regular staff meetings to ensure all team members are informed about property operations and updates.
Develop, implement, and monitor spa business objectives and goals to improve performance and success.
Respond to emergencies and major issues involving guests or staff with professionalism and efficiency.
Maintain strong relationships with suppliers and service providers to enhance operational effectiveness.
Update and enforce guest service guidelines, ensuring adherence across all departments.
Attend management meetings and share relevant information with the property team.
Ensure compliance with licensing laws, health and safety regulations, and other legal requirements.
Oversee daily operations of the spa, fitness, nutrition, and guest services, including front desk and housekeeping, to uphold high standards.
Support COO with all departments' operations in COO's absence
Delegate responsibilities effectively to ensure consistent and exceptional guest service.
Proactively anticipate and address guest needs to ensure the highest level of satisfaction.
Engage with guests personally and monitor feedback through surveys to enhance service delivery.
Train staff to be empathetic problem solvers, fostering a culture of cooperation and fairness.
Create an environment that prioritizes personalized customer service and maximizes guest enjoyment.
Host special events and dinners to cultivate community and enhance guest relations.
Manage guest correspondence to ensure consistent communication and follow-up.
Address guest complaints with care, implementing solutions promptly and effectively.
Utilize contact management, scheduling, and timekeeping software proficiently to streamline operations.
Guest Service Management:
Anticipate, identify, and ensure guest needs are being met in the best possible way
Monitor guest satisfaction with personal interaction with the guests, in addition to their comments offered on the guest surveys
Guide staff to become caring problem solvers, cooperative, accommodating, and fair
Create an operating environment to ensure the highest level of personalized customer service and maximize guest satisfaction
Host dinners and other special events as appropriate
Maintain a consistent guest correspondence program
Handle guest complaints and comments; address problems and troubleshooting
Proficient in the operation of the contact management database, scheduling programs, and timekeeping programs
Uphold 90% guest satisfaction rate for guest surveys
Audit classes and services
Team Development
Model exemplary professionalism for staff to emulate and inspire.
Foster a motivating workplace atmosphere characterized by warmth, sincerity, and fun.
Establish clear performance expectations for all managers and their teams.
Implement ongoing training programs to uphold service standards and enhance team skills.
Develop and review job descriptions and set clear goals for staff performance.
Create and uphold independent contractor agreements, ensuring accuracy and compliance.
Participate in the hiring, training, and termination processes for department employees.
Maintain essential records for the efficient operation of the department and ensure legal compliance with labor laws.
Enforce policies and procedures consistently and fairly across all levels of staff.
Address and resolve departmental and personnel issues effectively and professionally.
Guide and mentor team members in their roles, providing constructive feedback and support. Document all relevant discussions and decisions thoroughly.
Coordinate performance reviews for assigned personnel, providing clear evaluations and development opportunities.
Ensure adherence to health and safety regulations, reporting any incidents as required.
Uphold all responsibilities as outlined in the Cal-a-Vie Employee Manual.
POSITION QUALIFICATIONS
Education/Certification: Bachelor's Degree in Hospitality Management preferred
Knowledge: Knowledge of sales and marketing, food and beverage, and spa operations; Strong guest relations knowledge; Budgeting and revenue knowledge; Basic knowledge of Word, Excel, PowerPoint.
Experience: Experience as a Director of Operations, Resort Manager, or Hotel Manager in a leading luxury resort or hotel, including at least five (5) years' experience in a senior management role.
Skills/Abilities: Exceptional interpersonal, verbal and written communications skills; well versed in Excel and Word; Strong organizational skills and detail oriented; Ability to understand when confidentiality is necessary; Ability to get along with co-workers and work as a team; Ability to react quickly to resolve problems or conflict; Able to handle high stress in the work environment and turn it into positive energy in the department.
Availability: Able to work hours that include weekdays, weekends, nights, and/or holidays.
$150k-225k yearly est. 2d ago
Operations Manager - Process Automation
RIS Rx 3.6
Operations manager job in Orange, CA
Job Title: OperationsManager - Process Automation
Reports to: VP, Operational Excellence
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This OperationsManager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
$99k-142k yearly est. 22h ago
Manager, New Clinic Openings & Local Marketing Activation
Hydration Room
Operations manager job in Irvine, CA
Reports to: Vice President, Marketing
Founded in 2014 by Dr. Brett Florie, Hydration Room is redefining proactive healthcare by blending holistic wellness with Western medicine. With 45+ clinics and rapid expansion underway, our mission is to deliver exceptional IV and injection therapies in a supportive, wellness-focused environment. We are a high-growth health and wellness company committed to raising the standard of clinical care and patient experience.
Role Summary
The Manager, New Clinic Openings & Local Marketing Activation drives the success of Hydration Room's new clinics by leading marketing activities from pre-opening through maturity. This role ensures each new location launches with strong community awareness to conversion, early patient trial, and membership momentum , and a repeatable framework for growth.
As part of the Marketing team, this person collaborates across Operations, Finance, and Clinic Staff to bring new clinics to life by building local brand awareness, driving foot traffic, bringing in new patients, aligning execution, and turning insights into real-time, scalable actions.
Welcome to your healthy place.
Core Role Responsibilities:
New Clinic Ramp & Local Activation
Lead all pre-opening and launch marketing initiatives, including digital, grassroots, and in-market activations.
Build and manage local marketing calendars to generate awareness, drive patient volume, and accelerate membership ramp.
Coordinate all local signage and in-clinic collateral, ensuring brand consistency, timely production, and high-quality execution.
Partner with the marketing team to localize creative and messaging for each market while maintaining visual and voice alignment with brand standards.
Create KPIs and analyze market-level performance data (awareness, acquisition, conversion, retention) to identify key drivers of success and opportunities for optimization.
Create market and partnership lists to support targeting, outreach, and promotional planning. Show return on investment.
Paid Media & Performance Collaboration
Work with the marketing and media teams to support budget allocation, campaign setup, and performance reporting for new clinic launches.
Review campaign dashboards, share insights, and recommend adjustments to optimize spend and conversion performance.
Community Partnerships & Outreach
Build relationships with local fitness studios, wellness partners, and community organizations.
Negotiate cross-promotional partnerships and sponsorships to expand Hydration Room's local footprint.
Work with the Social Lead to coordinate local influencer and ambassador activations, leveraging user-generated content (UGC) for authenticity and reach.
Membership Growth
Lead pre-opening membership campaigns, including digital funnels, referral programs, and local outreach.
Collaborate with Wellness Coordinators (WCs) by providing scripts, training, and promotional support for new offers and events.
Partner with the marketing team to deploy email and SMS lifecycle campaigns that drive rebookings, reviews, and memberships.
Use data to guide offer strategies, including when to extend or expire based on conversion performance.
Grand Openings & Events
Plan and execute grand opening events, media coverage, and community activations that drive awareness and early adoption.
Manage signage, collateral, and events.
Serve as the marketing point of contact on-site during opening week to ensure coordinated execution and brand alignment.
Reviews & Reputation
Provide reporting on review quantity and quality for new clinics, tracking progress and trends.
Support Operations and Clinic Staff with review scripts, training, and tactics to encourage positive feedback and increase review volume.
Cross-Functional Collaboration& Leadership
Partner with Operations to align staffing, readiness, and patient experience with marketing activations.
Collaborate with Finance and Marketing Leadership on budget management and ROI analysis.
Act as an internal ambassador for local marketing excellence, influencing clinic teams through consistent communication, training, and hands-on support.
Capture and share best practices and lessons learned to strengthen future openings and drive scalable growth.
What We Offer:
A fun, growing workplace where you can promote health and wellness in your community.
Direct impact on Hydration Room's ability to grow and deliver accessible wellness care.
Opportunity to shape the recruiting function and eventually build/lead a high-performing hiring team.
Competitive pay and benefits, plus high visibility to executive leadership in a rapidly expanding wellness brand.
Career development opportunities.
Free IV/Injection perks program.
Vacation time.
Participation in a 401k program.
Employee Assistance Program.
Medical, dental, vision, paid life insurance, and voluntary benefits are available for all full time employees.
The salary range for this role is $85,000 - $95,0000 per year. Bonus eligble.
Qualifications & Required Skills:
4+ years of experience in multi-unit wellness, fitness, or retail marketing.
Proven success in pre-opening, local marketing, and community partnership development.
Experience working with paid media, creative, and analytics teams to drive performance.
Strong understanding of marketing tools and platforms, such as Google Ads, Meta Ads Manager, HubSpot, and CRM dashboards.
Excellent project management and organizational skills, able to manage multiple openings simultaneously.
Data-driven mindset with the ability to interpret insights and act on them quickly.
Strong interpersonal and communication skills with both internal teams and external partners.
Willingness to travel up to 40-50% to support openings across California and future markets.
Physical Requirements:
Ability to sit at a desk for prolonged periods
Ability to stand for prolonged periods of time if needed
Must be able to traverse the entire facility
Must be able to lift up to 15 pounds at times
This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all inclusive or specific to any employee. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. This description is not intended to limit or in any way modify the right of any manager or supervisor to assign, direct, and control the work of employees. An ability to competently perform all the essential functions of the position (the combination of all essential duties and all essential skills and abilities listed above), with or without reasonable accommodation, is a basic requirement of all positions at the Hydration Room. The Hydration Room is an equal opportunity employer and will make reasonable accommodations in accordance with applicable law so that qualified employees can perform the essential functions of the job. Nothing in this changes the at-will employment relationship existing between the Hydration Room and its employees. The Hydration Room reserves the right to amend this job description at any time.
We are actively seeking a Senior Legal Operations Project Manager with direct experience providing counsel on CLM implementation and deployment. This hybrid Irvine, CA-based opportunity is with our well known client.
Qualifications
Bachelor's degree required; Master's preferred.
10+ years in project/program management with a focus on technology implementations.
Proven track record of CLM implementations (Icertis strongly preferred; Malbek experience is a plus).
Experience integrating CLM with systems like Coupa and ServiceNow.
Strong technical understanding of enterprise systems and workflows.
Willingness to support a hybrid role requiring two days onsite in Irvine-based office.
Exceptional organizational and leadership skills-able to manage complexity and keep multiple stakeholders aligned.
Excellent communication and documentation skills.
Epiq Counsel partners with industry-leading clients in support of their sophisticated interim talent needs. Must be interested in practicing in an alternative, fixed-term legal services model.
Preferred Experience
CLM vendor experience (Icertis or Malbek).
Background in regulated industries such as life sciences or manufacturing.
Familiarity with scaled delivery models.
Key Responsibilities
CLM Implementation Leadership: Own the configuration and deployment of the CLM system, ensuring successful integration with platforms such as Coupa and ServiceNow.
Project Execution: Develop and manage detailed project plans, timelines, and dependencies. Prioritize tasks and maintain order of operations for complex workflows.
Stakeholder Engagement: Set meeting cadence, facilitate communication, and align cross-functional teams including Legal, IT, Procurement, Finance, and external vendors.
Integration Expertise: Oversee technical integrations between CLM and other enterprise systems, ensuring compatibility and smooth data flow.
Change Management & Adoption: Deliver training programs, drive user adoption, and establish KPIs to measure success.
Documentation: Maintain accurate, up-to-date project documentation and governance materials.
Continuous Improvement: Identify process optimization opportunities and implement best practices for future scalability.
Benefits
Hybrid
Compensation commensurate with experience and complexity of engagement
401(k) with company match
PTO and paid federal holidays
Optional medical coverage; HSA Account; Wellness Program
Employee Assistance Program
Pre-tax Commuter Benefits (as applicable)
About Epiq Counsel
Epiq Counsel is an innovative legal services talent provider that offers meaningful in-house legal work and flexibility to sophisticated and credentialed lawyers and legal professionals. Our lawyers and legal professionals work on a wide variety of matters for Fortune 500 clients. Epiq works hard to provide our diverse legal talent with challenging work for sophisticated clients that does not require sacrificing flexibility or control.
Epiq Counsel takes the time and attention to understand each professionals practice areas, experience, and preferences to ensure they are presented with compelling engagement opportunities with leading law departments across the globe.
Should your experience meet the role requirements, the Epiq Counsel team will contact you. The Epiq Counsel team strives to respond to all applications; however due to the volume of applicants, we cannot always respond to every application.
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
$91k-112k yearly est. 3d ago
Pharmacy Operations Manager
Walgreens 4.4
Operations manager job in Laguna Niguel, CA
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
Fuel Dispatch Operations Manager
Talnt Team
Operations manager job in Riverside, CA
The Dispatch OperationsManager is responsible for leading and optimizing all dispatch operations for fast growing fuel transport company in Southern CA. This role combines hands-on operational execution with strategic customer relationship management and business development. The ideal candidate brings deep fuel transport industry experience and excels at building high-performing teams while maintaining strong customer partnerships. This position serves as a critical bridge between operations, sales, and customer success.
Essential Functions
Operations & Execution (50%)
Lead, mentor, and develop a team of Dispatch Coordinators ensuring 24/7/365 operational coverage
Oversee daily fuel dispatch operations including order processing, driver scheduling, route optimization, and delivery execution
Monitor and manage fuel allocation, inventory levels, and supplier relationships to maximize efficiency and minimize supply disruptions
Ensure compliance with all DOT regulations, company safety protocols, and industry best practices
Analyze operational metrics and implement continuous improvement initiatives to increase fleet utilization and reduce delivery costs
Coordinate with drivers, terminals, and suppliers to resolve time-sensitive issues including delays, emergencies, and route changes
Develop and maintain dispatch SOPs, training materials, and performance standards
Manage shift scheduling, overtime allocation, and workforce planning to maintain service levels
Customer Service & Relationship Management (30%)
Serve as primary point of contact for key customer accounts, building and maintaining strong partnerships
Conduct regular business reviews with customers to assess satisfaction, address concerns, and identify service improvement opportunities
Respond to and resolve escalated customer issues with urgency and professionalism
Monitor customer automated inventory management systems and ensure keep-full delivery commitments are met
Represent Elite Fuels at industry conferences, trade shows, and networking events
Collaborate with customers on forecasting, seasonal planning, and emergency response protocols
Sales & Business Development (20%)
Support new customer acquisition by participating in sales presentations, site visits, and contract negotiations
Identify upsell and expansion opportunities within existing accounts
Provide operational expertise during RFP responses and pricing development
Gather competitive intelligence and market feedback to inform service offerings
Partner with sales leadership to develop and execute growth strategies
Required Qualifications
Minimum 7 years of experience in fuel transportation, petroleum logistics, or bulk liquid hauling operations
5+ years in a supervisory or management role overseeing dispatch, logistics, or transportation teams
Deep understanding of fuel supply chain operations including terminals, rack pricing, allocations, and carrier operations
Proven track record of building and maintaining customer relationships in B2B service environments
Strong knowledge of DOT/FMCSA regulations governing hazmat and fuel transportation
Experience with transportation management systems (TMS), GPS tracking, and dispatch optimization software
Excellent communication and presentation skills with comfort speaking to executives and at industry events
Ability to work flexible hours and be on-call for operational emergencies
Preferred Qualifications
Experience with dispatch software such as TMW, FuelWise, PeopleNet, or similar platforms
Background in retail, commercial, or wholesale fuel distribution
CDL with Hazmat/Tanker endorsements (or willingness to obtain)
Experience managing 24/7 operations with rotating shift coverage
Prior P&L responsibility or budget management experience
Key Competencies
Leadership: Ability to motivate, develop, and hold teams accountable while fostering a positive work environment
Customer Focus: Genuine commitment to exceeding customer expectations and building long-term partnerships
Problem Solving: Quick decision-making under pressure with sound operational judgment
Communication: Clear, professional communication across all levels from drivers to executives
Execution: Results-oriented approach with strong follow-through and attention to detail
Industry Knowledge: Deep understanding of fuel transport operations, regulations, and market dynamics
Physical Requirements & Work Environment
Primarily office-based with regular travel to customer sites, terminals, and industry events (up to 25%)
Ability to be on-call and respond to operational emergencies outside normal business hours
May require occasional weekend or holiday availability during peak periods or emergencies
Compensation & Benefits
Competitive base salary: $75,000 - $100,000 based on experience
Performance bonus opportunity
Comprehensive benefits package including medical, dental, vision
401(k) with company match
Paid time off and holidays
Professional development and industry conference attendance
$75k-100k yearly 1d ago
Event Operations Manager
Good + Bar
Operations manager job in Tustin, CA
We're a premium alcohol-free beverage catering company serving Fortune 500 clients including Nike, Apple, Amazon, and Victoria's Secret. Our clients expect perfection, and we deliver.
The Role
We need a highly organized, self-motivated Event OperationsManager who can own the entire event lifecycle from planning through execution. This is NOT primarily a bartending job (though bartending skills are a bonus). This is an operations role for someone who thrives on logistics, preparation, and flawless execution.
You'll be responsible for:
Running our event operations system to generate prep and packing lists
Shopping for event supplies and ingredients
Preparing mixers, syrups, and beverage components to exact specifications
Organizing, packing, and staging all equipment and inventory
Setting up and managing beverage service at events
Breaking down, cleaning, and restocking after events
Maintaining our facility, equipment, and inventory
Ensuring everything is always event-ready
The Schedule Reality
This is feast-or-famine. Some weeks you'll work 35 hours, others you'll work 12. If you need guaranteed 40 hours every week, this isn't the job.
You're Perfect for This If You...
Are obsessively organized and detail-oriented
Work independently without constant supervision
Thrive in variable, flexible schedules
Have hospitality DNA and stay calm under pressure
Take pride in creating flawless experiences
Can lift up to 50 lbs and handle physical work
Requirements
Must Have:
Valid California driver's license (clean record)
Food Handler's Certificate (or willing to obtain)
21+ years old
Flexible availability including evenings and weekends
Strongly Preferred:
Experience in catering, hospitality, or event operations
Bartending experience or beverage service knowledge
Inventory management experience
Pay: $25-30/hour based on experience
Location: Home base in Tustin, events throughout OC/LA area
How to Apply:
Please submit your resume and include:
Brief intro - Why this interests you (3-4 sentences)
Relevant experience - Hospitality, events, operations, bartending
Availability to start
Compensation requirements
We'll respond to interested candidates with next steps.
Good + Bar is an equal opportunity employer.
$25-30 hourly 3d ago
Student Services Manager
Spartan College of Aeronautics and Technology 3.9
Operations manager job in Riverside, CA
The Student Services Manager is primarily responsible for assuring a successful student experience through the entire student lifecycle, including: New student orientation, student support and advisory services, and alumni services. This role interfaces directly with the Dean of Campus Operations, Dean of Academics, Director of Financial Aid, National Registrar, Director of Admissions, and Director of Career Services.
Essential Functions
Participate in relationship management with prospective students and their families, alumni, and active students.
Ensure a personal, supportive relationship is established with each student beginning with the onboarding process; establish an effective supporting relationship with them.
Ensure all students complete Smart Measure and meet with students to discuss results.
Regular and consistent engagement with students via various communication methods (one on one meetings, phone calls, text messages and emails).
Make contact with all active students monthly through classroom visits, one-on-one meetings, or virtual/phone conversations.
Meet with students daily to identify potential hurdles to student's success. Utilize communication skills/advising techniques to assist students in developing a success plan.
Develop / support retention strategies effective in both active and inactive students.
Track student progression in online programs and support the Program Chairs and Dean of Academics for student outreach.
Manage Student Event calendar; Update posted schedules, calendars, and monitors each term.
Coordinate bi-annual student focus groups and encourage student participation.
Prepare and present material at internal workshops; both in person and virtually.
Identify opportunities for student life activities to increase student involvement.
Assist re-entry students on returning student application review process, discuss previous roadblocks and challenges to identify helpful resources to maximize student's program completion/retention, review status eligibility and re-entry needs/requirements.
Connect students with Instructors/ Program Chair to get additional tutoring when needed.
Assist with executing campus events; Career Fair, Job Fair, employer visits, class presentations, graduation and other campus events as needed.
Active participation in Student Council / Student Groups.
Work closely with pending graduates to ensure the completion of exit requirements are met.
Assist in the development and ongoing management of an Alumni Program. Manage, plan, and execute events for alums.
Support Career Services in new student job placement initiatives to ensure current students can find work while attending school.
Network with potential employers to identify job opportunities for students / alumni and pass information to Career Services when new partnerships are established.
Work with Education to support students in testing for their certifications and continuing their education towards more advanced degrees.
Assist the Dean of Students with G&E (Graduate and Employment) Tracking, Program Completion Tracking, and yearly accrediting reporting.
Complete other duties as assigned by the Dean of Student Affairs / Career Services Manager.
Knowledge, Skills and Ability Required
Knowledge of student development theory, techniques, and research associated with ensuring the success of diverse student populations.
Knowledge of student advising theory and best practices; ability to implement these practices effectively.
Knowledge of obstacles facing non-traditional students and strategies for overcoming them.
Thrive in a fast-paced environment and demonstrate a passion for higher education.
Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form.
Must have an eye for detail due to the need for accurate record keeping/recording of information that is personal, monetary, and time-sensitive related.
Must be self-motivated, be driven to meet goals, possess a strong work ethic, and be able to prioritize.
Excellent problem-solving skills, leadership, and time management skills are necessary.
Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alums, administration, and parents from varying cultural backgrounds.
Must be able to prioritize multi-tasks in a fast-paced, high-demand work environment while always maintaining a professional demeanor.
Must remain flexible regarding external factors that may affect the work schedule.
Qualifications
Education and Work Experience
High School diploma or GED required.
Bachelor's degree in education, student development, psychology, human relations, or related field, or a minimum of three (3) years in student affairs / engagement; required.
Master's degree preferred.
Experience in an educational setting supporting students' progress toward their educational goals.
Experience with advising, counseling, mentoring, coaching, or providing navigation services for students in pursuit of post-secondary educational goals.
Proficient user of CP and Microsoft Office- Word, Excel, PowerPoint, Outlook
Experience with Anthology software preferred .
Proficient user of Microsoft Office- Word, Excel, PowerPoint, Outlook
Strong written and verbal communication skills
$69k-107k yearly est. 1d ago
General Manager of Service Plumbing
Repipe Specialists 3.9
Operations manager job in La Habra, CA
About the Role
We are seeking a results-driven General Manager (GM) of Plumbing Services to lead frontline service operations across our Orange County and Los Angeles territories. This role has full ownership of technician performance, field sales execution, shop operations, and dispatch coordination.
This is a hands-on leadership role that blends strategic oversight with day-to-day operational execution. The GM will play a critical role in driving profitable growth, developing high-performing field teams, and delivering best-in-class customer service.
What You'll Do
Lead Technician Performance & Development
Implement and continuously improve standardized install procedures, QA/QC protocols, and service playbooks
Establish, track, and coach to key technician KPIs (average ticket, conversion rate, callbacks, etc.)
Own onboarding and 30-day ramp plans for new technicians
Conduct ride-alongs to coach technical execution, customer experience, and sales effectiveness
Drive Field Sales Execution
Partner with Field Service Sales Managers (FSMs) to achieve sales targets and improve close rates
Coach teams on upsells, drain-to-lining conversions, and membership sales
Leverage tools such as SalesPro AI and performance dashboards to drive results
Provide clear feedback, accountability, and performance management for FSMs
Oversee Shop & Inventory OperationsManage the LA Shop Manager and serve as interim OC shop lead until growth supports dedicated oversight
Ensure job readiness through strong inventory control, VMI programs (via Hajoca), and tool management
Maintain clean, compliant, and professional facilities aligned with brand standards
Optimize Dispatch & Operational Flow
Align technician availability, job types, and routing with dispatch to maximize capacity and revenue
Support dispatch in real-time problem-solving and route optimization
Review and improve weekly dispatch metrics and scheduling accuracy
Partner Cross-Functionally
Act as a subject matter expert for multi-family and commercial field projects, supporting Business Development with job walks and estimates
Collaborate with Repipe, Marketing, and other verticals on strategic initiatives
Participate in weekly leadership and performance review meetings, reporting on KPIs and operational insights
What We're Looking For
5+ years of leadership experience in plumbing, HVAC, construction, or related technical service operations
Proven success leading and developing field teams, including technicians, dispatch, and supervisors
Strong understanding of plumbing service workflows, install standards, and quality control
Demonstrated ability to manageoperational KPIs and drive measurable improvement
Experience improving sales performance through coaching, estimating, and customer communication
Skilled in workforce planning, routing, scheduling, and capacity optimization
Data-driven mindset with experience using dashboards and performance analytics
Experience overseeing shop operations, inventory control, and vendor/VMI relationships
Strong problem-solving skills in fast-paced, field-based environments
Excellent communication skills with the ability to motivate and hold teams accountable
Commitment to safety, compliance, and delivering a high-quality customer experience
Ability to travel between branches and job sites, with flexibility to support operations outside standard business hours
The Avery Point Group, Inc.-Executive Search Catalysts for Change™
Operations manager job in Orange, CA
Confidential | Southern California (On-site)
Who Should NOT Apply
This role is not a fit if you:
Prefer a corporate or desk-based leadership role
Lack direct aerospace or defense manufacturing and machining experience
Have not personally owned P&L and execution accountability
Are seeking a turnaround, roll-up, or short-term transformation type role
Are uncomfortable leading a small, technically demanding shop hands-on
Why You Should be Interested in this Role
This is a rare opportunity to step into a GM site leadership role with full P&L ownership for a highly specialized aerospace and defense precision machining business operating in a mission-critical, high-accountability environment.
The company is a single-site precision CNC job shop producing complex, tight-tolerance components for demanding aerospace and defense applications. The operation is technically sophisticated, asset-intensive, and built around advanced multi-axis machining where execution discipline, quality, and delivery reliability are non-negotiable.
This is not a turnaround. The business is stable, well-run, and trusted by long-standing customers. The mandate for the incoming GM Site Leader is to stabilize and protect what already works, strengthen operating systems and leadership depth, improve asset utilization, and position the business for disciplined growth!
This role is best suited for a hands-on, “A-level” operator who enjoys being close to the shop floor, understands the stakes of aerospace execution, and can lead confidently in a small-company, ownership-oriented environment.
Company:
Confidential
Position:
GM Site Leader
Location:
Orange, Ca - Southern California (On-Site)
Reporting:
Chief Operating Officer
(Platform / Holding Company)
What You Will Own in this Key Leadership Role (end-to-end)
Site Leadership & Operational Execution
Own full responsibility for all site operations including machining, quality, maintenance, engineering, planning, and materials
Learn shop operations quickly and establish credibility through visible, hands-on leadership
Install and sustain tiered daily and weekly management routines with clear KPIs across Safety, Quality, Cost, and Delivery
Drive disciplined scheduling, WIP control, and job costing visibility in a high-mix CNC job shop environment
Quality, Compliance & Risk Focus
Lead and continuously strengthen aerospace quality systems and compliance requirements
Ensure audit readiness, document discipline, and a zero-defect mindset across the organization
Drive root-cause problem solving and corrective action with urgency and accountability
Customer Relationship Focus
Serve as the senior executive interface for key aerospace and defense customers
Protect customer trust through transparent communication and consistent execution
Balance customer commitments with internal capacity, risk, and profitability considerations
Asset Utilization, Maintenance & Capex
Improve utilization of underloaded advanced CNC assets through scheduling discipline, workforce deployment, and process improvement
Strengthen preventive maintenance, TPM, and equipment reliability to improve uptime and throughput
Propose and execute ROI-positive capex aligned with capacity expansion, capability enhancement, and risk mitigation
Lean & Continuous Improvement Leadership
Lead Lean as a management system, not a tool deployment
Deploy 5S, standard work, visual management, SMED, TPM, and daily problem solving to drive measurable SQCD improvement
Build a culture of accountability, ownership, and continuous improvement
People Leadership & Bench Strength
Build trust and credibility with a skilled, technical workforce
Develop front-line leaders and reduce key-person dependency
Install clear roles, expectations, and accountability across the organization
Lead by example with a strong floor presence and high personal energy
Business & Financial Management
Own full P&L responsibility including pricing discipline, labor productivity, margin performance, working capital, and inventory
Establish a disciplined operating review cadence with ownership and the board
Partner closely with ownership on strategy, capital allocation, and pacing of growth
Role CTQs (Critical to Quality)
Zero quality escapes; audit-ready at all times
Consistent on-time delivery for mission-critical programs
High utilization and reliability of advanced CNC assets
Strong retention of critical technical talent
Credible, calm executive presence with customers, employees, and ownership
Position Critical to Quality + Success (CTQ+S): Technical Requirements
Education
Bachelor's degree in Engineering, Manufacturing, Operations, or Business prefered
MBA or advanced technical degree a plus
Experience
Typically 10-20+ years of progressive responsibility in aerospace or defense precision machining
Prior site-level P&L ownership in a small to mid-sized machining environment
Deep experience with tight-tolerance CNC machining, complex parts, and advanced multi-axis equipment
Demonstrated success operating high-accountability, customer-critical manufacturing environments
Strong familiarity with aerospace quality systems and compliance expectations
Proven ability to improve utilization, throughput, and operating discipline
Functional Skills
Strong command of job shop operations, scheduling, and job costing systems
Solid financial acumen including pricing, quoting, margin management, and capex ROI
Pragmatic, results-driven use of Lean and continuous improvement tools
Comfort with KPIs, dashboards, and data-driven management
Position Critical to Quality + Success (CTQ+S): Leadership & Behavioral Profile
This Small Shop Environment Requires Hands-On Floor Leadership
Engages directly with machinists and supervisors
Leads through credibility, presence, and action
Ownership Mindset
Thinks and acts like an owner
Disciplined with capital and serious about risk
Change Leadership Without Disruption
Improves systems and discipline without destabilizing what works
Brings people along through clarity, consistency, and accountability
High Energy, High Accountability
Comfortable operating at a fast pace in a small-company environment
Able to orchestrate multiple priorities under pressure
Deep Alignment With Long-Term Focus
Values durability, quality, and reliability over short-term wins
Sees Lean as a leadership philosophy, not a program
Compensation & Relocation
Competitive base salary with performance-based bonus
Long-term incentive alignment potential
Relocation considered for exceptional candidates - High preference for Local talent
Daily On-site leadership required
$64k-126k yearly est. 1d ago
General Manager
Maruwa America Corp
Operations manager job in Santa Ana, CA
Maruwa America Corp. is seeking a highly motivated General Manager of Administrative Department to join our dynamic team based in Santa Ana, CA. This role focuses on administration of Maruwa America Corp. with engagement at corporate finance, human resources locally, office management and other daily administrative routines.
Key responsibilities:
Finance:
-Oversee unit-level accounting operations
-Prepare and submit reports to the parent company
-Manage accounts receivable and ensure timely collection
-Monitor and control budget versus actual performance
-Conduct business performance evaluations
-Exercise control over personnel-related expenses
-Manage and optimize cash flow
-Monthly/Annually book closing
-Daily A/P Processing and biweekly payroll processing
Human Resource:
-Drive organizational improvement initiatives
-Develop and implement workforce planning strategies
-Administer personnel transfers and staffing adjustments
-Conduct employee performance evaluations
-Maintain and update compensation structures and salary tables
-Maintain employee's Time and attendance
-Keep up with Fed & State required Training
General Affairs Responsibilities:
-Establish, update and enforce internal regulations
-Communicate official decisions and directives across the organization
-Manage and safeguard company assets
-Provide administrative and clerical support
-Assessment and guidance on the company's compliance status
-Overview Inside Sales's activities
Other Responsibilities:
-Oversee all administrative functions related to the management department of the local subsidiary.
Required Qualifications:
-Japanese Language- Native Level
-Business Administration experience within the US
-Management of administration team within the US
-Strong communication skills in English both verbal and written
-Excellent multitasking and time management skills in fast-paced environment
-Willingness to travel within the US and infrequent travel internationally.
Preferred qualification:
-Finance background
-Accounting background
Employer Information:
Company name: Maruwa America Corp.
Address: 200 E. Sandpointe Ave. Suite 525 Santa Ana, CA 92707
Working hours: Monday to Friday
Holidays: Saturday, Sunday, Public and Company Holidays
Benefits:
- 401K after 6 months
-Flexible Spending Account (FSA) Medical and Dependent Care
-10 paid vacations for the first year
-19 plus paid holidays per policy
-Sick time leave
-Maternity/Parental leave
Insurance: Medical, Dental, Vision Life and AD&D Insurance.
Remuneration: US$95,000-120,000/annually
This is on-site position
★★ ★日本語版の履歴書及び職務経歴書(PDF式)を送付して下さい★★★
$95k-120k yearly 2d ago
General Manager - HVAC & Plumbing
Blue Signal Search
Operations manager job in San Marcos, CA
A privately backed, values-driven home-services group is expanding its legacy HVAC and plumbing brand in North County San Diego. We are seeking a resourceful leader who blends field oversight with full profit responsibility. If you shine in a fast‑moving setting that prizes a strong team culture, outstanding client experiences, and disciplined execution, you have the opportunity to shape something extraordinary-and share in the value you help create.
How You'll Make an Impact
Leadership & Culture
Champion the company's mission, safety mindset, and customer-first philosophy.
Set quarterly and annual goals that tie day-to-day performance to long-term vision.
Recruit, coach, and retain technicians and office staff, fostering a team-oriented culture.
Operational Excellence
Manage every aspect of HVAC activities while delivering strategic oversight to the plumbing leadership team.
Implement efficient workflows, scheduling, and job-cost controls to maximize margin.
Ensure compliance with licensing, permitting, and safety requirements.
Financial Stewardship
Own the full P&L-forecast, budget, and analyze KPIs to spot trends and drive corrective actions.
Improve pricing discipline, labor efficiency, and cash flow while protecting quality.
Growth & Partnerships
Identify new revenue streams and service lines that complement core residential work.
Nurture relationships with distributors, suppliers, and local community partners to strengthen brand presence.
What You'll Bring
More than seven years of increasingly responsible supervisory experience in heating‑ventilation‑air‑conditioning, plumbing, and other residential service operations.
Demonstrated success managing technicians and office teams while owning a P&L.
Strong customer-service orientation with negotiation and sales acumen.
Financial fluency-able to interpret KPIs, job costs, and margin drivers.
Valid driver's license; California CSLB license a plus.
Integrity, accountability, and a coaching mindset that drives team growth.
Rewards
Competitive base salary with 25 percent annual bonus plus profit-sharing potential.
Medical, dental, vision, and 401(k) with match.
Paid time off and relocation assistance for the right candidate.
Ready to steer a respected regional brand to its next stage of growth? Apply today to learn more.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
$63k-123k yearly est. 1d ago
Regional Operations Officer
Cathay Bank-Headquarters 4.4
Operations manager job in Rowland Heights, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
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Learn more about us at cathaybank.com
GENERAL SUMMARY
Travel to various branches within assigned region to assist branches or work as substitute for Customer Service and Sales Manager during absences, including vacations and emergency situations. Perform all regular daily functions including supervising operations staff. May assist in preparing reports for branch pre and post audit reviews. Provide training and guidance to branch employees as deemed necessary. Participate in conversion activities during mergers/acquisitions by providing on-site operational support. Perform assigned tasks with minimal supervision. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch.
ESSENTIAL FUNCTIONS
Travels to branches and assumes Customer Service & Sales Manager regular work functions in the absence of the branch's Customer Service & Sales Manager.
Completes and follows through on all assignments or projects to meet deadlines.
Ensure daily review of risk management reports.
Utilizes good judgment to ensure that any potential loss situation that could adversely affect the Bank is given an adequate level of visibility with senior management as well as appropriate units within the Bank.
Provide consistent quality customer service.
Identifies sales opportunities to cross-sell bank products and services and make sales referrals to appropriate employee and/or business partner.
Safety and/or Security Officer for the branch when necessary.
QUALIFICATIONS
Education: College degree with business classes preferred.
Experience: 2 to 4 years branch operations experience required. Previous experience as an Operations Officer/Customer Service Manager preferred. Good understanding of overall banking rules and standard practices.
Skills/Ability: Availability to work any shift matching the branch banking hours and/or staffing needs. A willingness to work a flexible schedule. A willingness to travel within a 30-50-mile radius to multiple locations as business needs arise. PC literate with typing proficiency. English proficiency. Detail oriented, strong verbal and written communication skills, and ability to function in a team environment or work independently. Communicate in a professional manner with all levels of Bank employees. Demonstrate exemplary customer service. Bilingual (English and Mandarin or Cantonese) a plus.
OTHER DETAILS
$25.00 - $28.85 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
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Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
How much does an operations manager earn in Menifee, CA?
The average operations manager in Menifee, CA earns between $51,000 and $144,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Menifee, CA
$86,000
What are the biggest employers of Operations Managers in Menifee, CA?
The biggest employers of Operations Managers in Menifee, CA are: