Team Lead, Market Operations
Operations manager job in Knightstown, IN
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Security Operations Center Manager
Operations manager job in Indianapolis, IN
ob Description
Capgemini Government Solutions (CGS) LLC is seeking a highly motivated Security Operations Center (SOC) Manager to join our Aerospace team in Indianapolis, IN to support our government clients. The successful applicant will work closely with our clients to provide technical support and current industry innovations in information security response, security monitoring, and support audit/compliance activities. The successful applicant will also have direct supervision of the CGS SOC team assigned to the project.
Job Responsibilities
As a Security Operations Manager, you will:
Work with a team of Information Security authorities supporting a global enterprise.
Provide daily oversight of SOC team and project deliveries.
Continually communicate with client US Head of Advanced Cyber Unit to confirm team is meeting clients' expectations
Perform daily operational 'eyes on glass' real-time monitoring and analysis of security events from multiple sources including but not limited to events from Security Information Event Monitoring tools, network, and host-based intrusion detection systems, firewall logs, and system.
Contribute to the design and implementation of Security Event Analysis and Incident Management processes and procedures.
Create incident response reports and documentation as required to communicate findings, outcomes and lessons learned.
Required Qualifications:
U.S. Citizenship is required.
Eligible to obtain and maintain a Government Security Clearance (DoD Secret).
10+ years of experience working in SOC environment as a Security Analyst.
7+ years of managerial experience in a SOC environment.
Experience supporting a large global enterprise environment
Solid and demonstrable comprehension of Information Security including malware, emerging threats, attacks, and vulnerability management.
Working knowledge of industry standard security tools such as, Darktrace, Netskope, Cisco Suite (Secure Endpoint-AMP; Secure Malware Analytics-ThreatGrid; Umbrella; Secure Cloud Email and Web Manager-IronPort ) ; Sentinel
Proficient knowledge and understanding of IP protocols and ports.
An understanding of incident response methodologies and technologies.
Familiar with key security models and regulations such as ISO 2700X, SOX and PCI.
Customer service including the resolution of customer issues, incident handling, and response.
Desired Qualifications:
Cloud security experience.
Programming and/or scripting language experience (C, .NET, Python, Perl, etc).
Technical certifications considered an asset are: CISSP, GCIH, GCIA, GCFA, GPEN , GCCF, CISA, CWSP, CCSP, CCNP, MSCE or, other relevant certification in vulnerability analysis, ethnical hacking techniques or penetration testing.
Experience with vulnerability assessment platforms and manual validation.
Experience in the areas of change control, problem management, incident management and troubleshooting of security solutions.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | *****************
Disclaimer
All qualified applicants will be considered for employment based on their skills, and merit.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determined. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
District Operations Director - Single Family Homes
Operations manager job in Indianapolis, IN
Korn Ferry has partnered with our client on their search for the role, District Operations Director - Single Family Homes.
District Operations Director - Indianapolis, IN (on-site)
Key Responsibilities
Operations & Property Management
Oversee day-to-day operations across Chicago, Indianapolis, and Ohio, ensuring consistent execution of company procedures and a high-quality resident experience.
Provide strategic oversight of property management functions, including service delivery, maintenance, renewals, and collections, with a focus on KPI achievement and cost control.
Navigate complex municipal environments, especially in Chicago, by building strong relationships with housing authorities and local agencies to ensure compliance and operational fluidity.
Lead vendor management and service team performance, ensuring alignment with company standards, cost efficiency, and resident satisfaction.
Conduct regular market visits and inspections to assess operational health, enforce standards, and identify opportunities for improvement.
Implement frameworks for emergency response, business continuity, and risk mitigation across all markets.
Resident Experience
Drive a resident-first culture by ensuring seamless onboarding, proactive communication, and responsive issue resolution across all touchpoints.
Leverage resident feedback and satisfaction data to evolve service offerings, improve retention, and build long-term loyalty.
Partner with leasing teams to monitor inventory, pricing, and occupancy trends, ensuring alignment with market demand and performance goals.
Reinforce tenant policies and procedures while maintaining a positive, service-oriented relationship with residents.
Financial Management
Lead the development and execution of annual operating budgets across assigned markets, with a focus on service cost management and NOI optimization.
Oversee accounts receivable, rent collection, and resolution of arrears, ensuring minimal variance and strong financial performance.
Review financial reports regularly to identify trends, risks, and opportunities, implementing corrective actions as needed.
Contribute to long-term planning and investment prioritization in alignment with the client's growth strategy.
Team & Talent Oversight
Manage two Area Directors and a regional team of 50-60 employees, ensuring clear accountability, performance consistency, and adherence to company policies.
Identify workload efficiencies and talent gaps, optimizing team structure and resource allocation across markets.
Lead workforce planning efforts in partnership with HR and third-party recruiters to support hiring, onboarding, and retention.
Strategic Partnerships & Compliance
Maintain active real estate licensure and ensure compliance with state-specific laws and regulations across Illinois, Indiana, and Ohio.
Collaborate with internal stakeholders and external partners to align operations with broader strategic goals and regulatory requirements.
Professional Experience/Qualifications
The ideal candidate will bring the following experience:
10-15+ years of senior-level operational leadership within residential real estate, property management, or single-family rental (SFR) environments, overseeing large-scale, multi-market portfolios with complex regulatory and municipal dynamics.
Proven ability to lead multidisciplinary regional teams across leasing, service, field operations, and resident experience, driving performance, accountability, and cultural alignment across diverse geographies.
Strong financial oversight and budgeting expertise, with a track record of managing service-related costs, optimizing NOI, and delivering consistent results across KPIs such as collections, renewals, and retention.
Experience navigating multi-state real estate laws and compliance, ideally with licensure in Illinois, Indiana, or Ohio, and a deep understanding of municipal engagement, housing authorities, and public-sector coordination.
Demonstrated success leading through organizational change, including assessing team dynamics, identifying talent gaps, and building bench strength to support long-term growth and operational resilience.
Exceptional interpersonal and communication skills, with the ability to build trust, manage conflict, and influence cross-functional teams, third-party vendors, and internal stakeholders.
Inspirational, low-ego leadership style that fosters collaboration, encourages ownership, and leads with empathy, structure, and clarity.
Comfortable operating in high-visibility, high-accountability environments, with a focus on resident satisfaction, team development, and community engagement.
Strong understanding of strategic planning and operational execution, with the ability to translate corporate goals into market-level performance and team alignment.
Proficiency in Microsoft Office Suite and property management platforms, including YARDI, with a commitment to data accuracy, reporting integrity, and system compliance.
Part Time Night Clean-Up 076
Operations manager job in Amboy, IN
At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Part-Time Night Clean-Up Team Member, you will have the opportunity to join a Glassdoor Best Places to Work and achieve your full potential! What you'll do at Crew:
Smile! •
Live our #1 Value of Safety
Ensure the overall cleanliness of the location (inside and outside), including:
Picking up trash
Scrubbing walls, doors, stainless steel blowers, and equipment
Cleaning the floors
Crew's commitments to you:
$16 - $18 per hour
Daily pay options available at no cost to you
Free carwashes, naturally •
A set schedule (typically 9:00 pm to 1:00 am)
Industry-leading training
Tuition reimbursement
401K with company match
Crew's expectations:
Must be at least 18 years old
Be able to work 3 - 5 nights per week
Have the ability to work in a fast-paced operations environment
Be able to stand for extended periods of time (up to 8+ hours per day)
Be able to hustle with a sense of urgency
Be able to reach, twist, kneel, squat, run, and/or jump
Be able to push/pull drums and materials with the appropriate equipment
Be comfortable working near/around moving mechanical parts
Be able to climb ladders, scaffolds, and platforms
Be able to lift or move a minimum of 50 pounds
Be able to operate and utilize electronic devices
Be able to withstand extended exposure to all weather extremes
Crew Carwash is an equal-opportunity employer and maintains a drug-free workplace.
We're really in the people business, we just happen to wash cars!
New location in Camby opening Fall of 2025
ASSISTANT STORE MANAGER - COMPUTER SERVICES
Operations manager job in Indianapolis, IN
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe lifeat Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results oriented ASSISTANT STORE MANAGER - COMPUTER SERVICES.It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Click here to view our job video
MAJOR RESPONSIBILITIES:
Maintain orderly operation and safety of all areas of responsibility; ensure that service policies and procedures are being properly carried out at the store level
Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals of the service repair shop
Maintain fiscal and operational controls including planning and managing departmental budget (Service Department P&L)
Through Service Department leadership, ensure all customer and/or computer issues are resolved in a timely manner and in alignment with company policy
Ensure customers are served promptly and courteously and that customer satisfaction standards are met
Work effectively through associates to achieve desired results regarding customer satisfaction, sales, productivity and technical solutions
Ensure associates maintain appropriate technical certifications (CompTIA A+ and Apple Certification) to enable proper service of products
Participate in and lead open and close procedures, to include freight flow and merchandise processing as well as tracking of company assets through inventory control
Serve as manager-in-charge during absence of General Manager or other store managers
Ensure the execution of ad set and visual merchandising standards
Manage staffing, orientation and training to ensure competent and certified associates are hired, trained and scheduled to properly service our customers
Develop and coach associates in the areas of customer satisfaction, product knowledge, solution selling and standard operating procedures; ensure goals and results are communicated
Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed
Perform other duties and tasks as assigned
EDUCATION & EXPERIENCE:
A college degree is preferred
Two or more years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a productivity-based computer or technology service and repair environment
Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and technical customer service
Experience in human resources functions and capable of hiring, retaining and coaching qualified employees
Ability to execute corporate initiatives and analyze the competition
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
Experience within the consumer electronics industry is strongly preferred, with direct accountability for achieving P&L and customer satisfaction targets
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
401K Plan with Company Match
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
#appcast
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
VP, Operations
Operations manager job in Indianapolis, IN
At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together.
What will your job look like?
The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service.
Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO
We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit
What you'll do:
* Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration
* Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows
* Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence
* Develop, monitor, and refine key performance indicators (KPIs) across all operational departments
* Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement
* Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence
* Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness
* Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion
* Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness
* Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions
* Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals
* Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success
* Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities
What you'll need:
Experience, Education & Certifications:
* Bachelor's Degree
* Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization
* At least 5 years of experience in a senior leadership or executive role
* Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance
* Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility
Skills:
* Thorough knowledge of the transportation and courier industry or related fields
* Strong leadership, mentoring and coaching skills and strong conflict management skills
* Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner
* Solid understanding of Operations leadership with a strong business and financial acumen
* Experience in developing, promoting, and building key relationships with all key stakeholders
* Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality
* Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations.
* Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions
* Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems
* Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines
* Ability to work independently and demonstrates effective problem-solving skills
* Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines
Even better if you have...
* Prior project or contract management experience preferred
* Experience with Lean processes; Six Sigma Certification preferred
What's In it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Casual Dress Environment
Salary Min: $175,000
Salary Max: $225,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.
Auto-ApplyDistrict Operations Director
Operations manager job in Indianapolis, IN
SUMMARY OF RESPONSIBILITIES
The District Operations Director will oversee the daily management and coordination of property operations in their assigned market which includes property acquisition, property renovation, leasing, property management, financial performance and collections. This role will develop and maintain strong working relationships with local markets, national and corporate employees as well as third-party vendors and leasing firms.
ESSENTIAL DUTIES
Interface with local leasing team daily to monitor available home inventory, home pricing, traffic, new leases and turnover. Manage and drive team responsibilities to achieve leasing and occupancy goals in assigned market.
Oversee management of local market staff. Provide training, coaching, and constructive feedback in compliance with company policies to foster growth and increased productivity amongst employees.
Manage the collections process for accounts receivable. Reviewing monthly maintenance expenses and implement practices to reduce maintenance costs.
Implement and execute company operating procedures to ensure compliance within local market
Minimize property-level expenses by managing and providing feedback to Field Operations team, including Senior Field Manager when applicable.
Oversee property maintenance and turnover of all properties, both rented and vacant. Ensure that properties are secured during move in and that move out procedures are being enforced.
Investigate complaints by tenants and resolving issues in accordance to company policy. Reinforce tenant occupancy policies and procedures.
Review financial reports weekly, monthly and quarterly to ensure YARDI data is entered timely and accurately.
Ensure property records are maintained in accordance with company and state-specific statutes standards.
Assist with development of marketing programs for assigned local market to drive tenant retention, tenant relation programs and setting rent prices for homes.
Partner with Human Resources and third-party recruiting firms to assist with workforce planning efforts such as recruiting, interviewing, and staffing for assigned local market.
This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need.
Maintain an active real estate license and adhere to company real estate license requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS
Primarily working within an indoors office environment
May sit for several hours at a time and climb up and down stairs multiple times each day
Prolonged exposure to computer screens
Must travel throughout applicable market using personal vehicle
Occasional hands-on work and training required
REQUIRED EDUCATION AND EXPERIENCE
Bachelor's Degree in Business Administration, Finance, Planning or related work experience
An active real estate license in the applicable state of practice is required
Minimum 5 years of asset and operations management experience
General knowledge of budgeting and financial analysis
Experience working in a cross-functional group, project management, and/or process improvement-oriented role
Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
PREFERRED EDUCATION AND EXPERIENCE
Managing Broker License, a plus
Knowledge of Yardi Voyager or similar property management program
Experience working in a fast pace, high-growth company
REQUIRED KNOWLEDGE
Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Building and Construction- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
REQUIRED SKILLS
Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Negotiation- Bringing others together and trying to reconcile differences.
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Time Management- Managing one's own time and the time of others.
Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job.
Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures.
Speaking- Talking to others to convey information effectively.
Writing- Communicating effectively in writing as appropriate for the needs of the audience.
WORK STYLES & BEHAVIORS
Leadership- Job requires a willingness to lead, take charge, and offer opinions and direction.
Persistence- Job requires persistence in the face of obstacles.
Initiative- Job requires a willingness to take on responsibilities and challenges.
Achievement/Effort- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Attention to Detail- Job requires being careful about detail and thorough in completing work tasks.
Adaptability/Flexibility- Job requires being open to change (positive or negative) and to considerable variety in the workplace.
FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.
By applying to this position you are consenting to receive follow-up communication.
Auto-ApplyRegion Manager
Operations manager job in Indianapolis, IN
Energy:
Forget about blending in. Thats not our style. We're the risk takers, the trailblazers, the game-changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
Elevate your career as a Region Manager at Monster Energy, where you'll lead the charge in driving sales-generating activities with bottlers and retailers within your territory. Drive outstanding bottler business results through the implementation of strategic joint business plans with our bottling partners, while inspiring and guiding a talented local field sales team. Implement national and local marketing programs that not only boost market share but also exceed budget targets. Your solid market execution and relationship-building prowess will be key to driving market share and surpassing budget targets, fueling Monster Energy's success in your region!
The Impact You'll Make:
Lead market sales team to achieve annual business plan. Develop joint business plan, execution of quarterly sales and marketing initiatives, and identify opportunities and measure performance indicators within the assigned geography.
Attract, recruit, develop, and retain sales talent for the organization.
Manage high level bottler relationships with sales center leadership within our bottlers. Implement Monster business unit and division priorities with their specific sales and distribution centers.
Complete comprehension and utilization of all Monster Energy Company tools (CRM) and capabilities to maximize productivity and results in their assigned market including but not be limited to surveys, training tools, sales data software, asset allocation, and internal social platforms.
Train Bottler Sales Representatives on product knowledge, sales methodologies, and marketing and sales promotions by influencing bottler actions at multiple levels of their organization. Accomplish through partnership ridealongs in retail outlets, sales presentations within the bottler's facilities, "huddle" calls with bottler reps, and team calls with both internal and external partners.
Sell at retail (outlet level) aligned against quarterly strategic initiatives focused on innovation, distribution, displays, and cold/ambient equipment placements.
Accomplish in conjunction with bottler partners in the trade together or through influencing bottler actions.
Lead and develop region crew drives, market audits, company meetings and events, sampling initiatives plus local retail meetings. Duties would include planning, communicating, executing and owning all facets of sales events, set-up, tear-down, customer hosting, sales presentations, and additional responsibilities.
Who You Are:
Prefer a Bachelor's Degree in the field of -- Business Administration
Between 3-5 years of experience in Sales or Marketing in Beverage or Consumer packaged goods (CPG) field
Computer Skills Desired: Proficiency using Microsoft Office Suite
Preferred Certifications: Be at least of 21 years of age and maintain an acceptable driving record
Additional Knowledge or Skills to be Successful in this role: Forecasting, experience with Nielsen, Information Resources Inc (IRI), and other sales reporting systems
Monster Energy provides a competitive total compensation; this position has an annual estimated salary of $40,950-$54,600. The actual pay may vary depending on your skills, qualifications, experience, and work location.
Center Operations Director
Operations manager job in Kokomo, IN
CIRCLE CITY ABA :
Circle City ABA provides Applied Behavior Analysis Therapy for children and adolescents diagnosed with Autism Spectrum Disorder. Circle City ABA has created a center-based environment where play meets progress through high-quality therapy, individualized treatment and behavior plans, and specialized programs. The mission of Circle City ABA is to enrich and empower children with autism through applied behavior analysis therapy.
Once you experience the remarkable program Circle City ABA has created, you will never want to return to any other job. Do not just take our word for it, reach out to us and speak to our current team members!
Why Work for Circle City ABA? The better question is why not? Just a few of the perks of being a CIRCLE CITY ABA full-time team member are below:
· Health, Dental, and Vision Insurance
· Competitive compensation
· Paid time off
· Paid training
· 401k Eligibility
· Dedication to your professional and personal development
Center Operations Director Job Responsibilities:
· Ensures day-to-day operation of Circle City ABA Center-based services, including key functions such as administrative support, the safety of participants, inquiry support
· Provide administrative human resources support for the onboarding process; hiring of Registered Behavior Technician (RBT), Behavior Technicians
· Responsible for facilitating center employee training
· Provide administrative human resources support for employee performance and any corrective action plans
· Responsible for reviewing payroll
· Maintain electronic files according to HIPPA and Circle City ABA company policy
· Attends parent meetings to assist BCBA in the maximization of authorized hours and to increase participation in services and discuss any financial needs and options
· Providing website updates and content to Marketing
· Ensure maximum utilization; scheduling center staff with clients
· Maintain a clean, safe, and positive environment for clients and employees within the center by ensuring compliance with all relevant building and safety codes, including addressing building and facility maintenance and emergencies, while scheduling and hosting vendors for center needs
· Assist in the facilitation in client enrollment
· Maintain tour readiness throughout the Center
· Ensure productivity and efficiency of the center in the office
· Non-clinical opening and closing duties
· Purchasing and tracking of supplies for the center
· Facilitates and assists with if necessary, cleaning and organization duties
Requirements
Education:
Must possess one of the following:
• A Bachelor's degree in an applicable social services field from an accredited university is preferred but not required
• At least 2 years of experience specifically in the coordination/management of services preferably in an ABA setting
Director I, Digital Claims Operations
Operations manager job in Indianapolis, IN
Director I, Digital Claims Operations (Dir I Digital Ops) Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Alternate locations may be considered if candidate resides within a commutable distance from an office.
The Director I, Digital Claims Operations will lead key operational functions within Claims, including oversight of teams requiring more complex processes or support. This may include responsibility for production support to ensure timely issue resolution, root-cause identification, and stability across Claims platforms and processes, and focus on JAA / TPA (Jointly Administered Agreements; Third Party Administrator) operations and improvement. May also oversee other specialty inventory such as worker's compensation claims to ensure consistent quality, accuracy, and adherence to regulatory and contractual requirements. The role will identify digital and automation opportunities that enhance Claims workflows in partnership with IT and delivery teams, and drive process optimization efforts across Claims operations to improve cycle time, reduce rework, and strengthen operational readiness for new benefits, products, or regulatory mandates.
How you will make an impact:
* Serves as a leader across departmental lines in order to further penetration of operational digitization, E2E efficiencies, lowered administrative costs and an excellent member and provider experience.
* Enables effective achievement of digital operations organizational objectives.
* Participates with peers and digital operations leadership to deliver on strategic plans and objectives.
* Provides a broad range of services needed by operational & technology teams to satisfy strategic initiatives, and leads and executes strategic business transformation projects along with complex/new processes.
* Plans, directs, and controls the resources and efforts of a unit(s) within blended Digital Operations organization.
* Executes objectives of the company and the blended Digital Ops organization.
* Effectively leads implementation / management of digitization initiatives that demonstrates understanding of current and future operational business processes that digitization does/can enable.
* Obtains resources (people, funding, material, support) to get things accomplished within units of responsibility.
* Management of digitization initiatives that demonstrates understanding of current and future operational business processes that digitization does/can enable.
* Obtains resources (people, funding, material, support) to get things accomplished within units of responsibility.
* Ensures compliance with state and federal regulations.
* Directs multiple work functions/applications or major projects/programs with broad scope and strategic business impact.
* Manages an enterprise suite of applications by developing digitization forecast and delivery plan.
* Ensures disaster recovery and business continuity plan are implemented, monitored, and updated on a recurring basis.
* Delivers operational guidance and offers system solutions that enable the operations of functional areas on a 24x7x365 basis.
* And/or provides oversight of transactional operations staff management, ensuring production levels and quality are maintained.
* Ensures teams are meeting production (inventory levels, aging and quality) and guides teams to take immediate corrective actions as needed.
* Hires, trains, coaches and evaluates performance of direct reports.
* Provides leadership in motivating subordinates to accomplish the Digital Ops organization goals and objectives.
* Develops a strong team through training and effective organizational development practices.
* Implements the policies, practices, and procedures of the company and blended digital and operations organizations.
* Manages direction of information system and programming activities of technical staff.
* Leveraging reporting and analytics tools, continually monitors procedures and operational metrics to ensure these are met by staff.
* Manages across geographically diverse associates and vendor partners.
* Has fiscal responsibility for unit budget.
* Builds strong partnerships with market and digital leads, Benefits Administration, Provider Engagement and Contracting, Sales and Internal Audit.
* Effectively adjusts communications depending upon audience; translates technical and/or business issues in non-technical/non-jargon terms to non-technical or executive audiences.
* Effectively consults, facilitates, negotiates and persuades.
* Effectively interfaces with external contacts, e.g. customers and agencies. Negotiates the resolution of intra-organizational issues in the balanced best interests of the business.
Minimum Requirements:
Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 7 years of experience leading technology (application development, configuration, maintenance or implementation and support) teams and/or cross functional project (technology and operations) teams; with 5 years management and/or leadership experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
* Proven experience leading Claims Operations teams and strategy within a large healthcare payor environment strongly preferred.
* Proven track record leading Digital Transformation in a Claims operational setting strongly preferred.
* Digital literacy strongly preferred.
* Health insurance industry experience strongly preferred.
* Claims operational experience strongly preferred.
* Process Improvement/Six Sigma skillset preferred.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $148,984 to $223,476.
Locations: Massachusetts
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Level:
Director
Workshift:
1st Shift (United States of America)
Job Family:
CLM > Claims Support
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Operations Director HOPD Cardiology
Operations manager job in Indianapolis, IN
Indiana Heart Physicians Building 5330 E Stop 11 Rd Indianapolis, Indiana 46237 A successful medical practice certainly includes a top-notch medical staff, but it starts with a core group of business professionals that handle finances, compliance, recruiting and other operations tasks. Our Operations Director manages these day-to-day operations while also planning for future needs - assisting in growth acquisition and strategic planning. It's a job with a lot of hats and one that requires a strong personality to wear them.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Oversee operations for a large and very busy Cardiology practice.
* Direct strategic and operational planning to achieve clinical, financial, service and people excellence.
* Direct the design and implementation of policies and procedures for all administrative areas within the medical group, to enhance operational effectiveness while emphasizing cost containment, high performance, and high-quality patient care.
* Act as a liaison between FPN and Franciscan service line administration, hospital staff and/or FA personnel to support the establishment of new practices, relocation of existing practices and/or the addition of new sites, physicians and/or providers.
* Ensure all practice and program initiatives, activities and facilities adhere to all applicable corporate, safety, regulatory and accreditation standards, policies and procedures.
* Partner with Quality, to assure excellent patient experience and safety, in accordance with all policies and procedures.
* Build and maintain relationships with other practices and departments.
* Create and sustain a culture in the practice that reflects the Franciscan Mission and Values.
* Supervise managers or supervisors within one or multiple departments, and manage the performance of individuals through ongoing coaching, feedback and development to motivate, engage and drive a high performing team.
* Develop and manage one or multiple departmental budgets, including making budget allocations, approving expenditures, and ensuring expenses are within budget.
QUALIFICATIONS
* Bachelor's Degree Healthcare, Business or Related Field - Required
* Master's Degree Healthcare Administration (Business) - Preferred
* 5 years Healthcare Administration (Business) - Required
* 7 years Healthcare Administration (Business) - Preferred
TRAVEL IS REQUIRED:
Up to 20%
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Director of Operations
Operations manager job in Westfield, IN
Job Details Automatic Pool Covers, Inc - Westfield, IN Full Time 4 Year DegreeDescription
The Director of Operations is responsible for leading and managing all aspects of manufacturing operations, including production, engineering, and quality control. This role ensures efficient processes, high-quality output, and alignment with strategic business objectives. The Director plays a critical role in developing operational plans, managing teams, and driving continuous improvement initiatives.
Primary Responsibilities
Lead and oversee all manufacturing processes to ensure optimal production output and efficiency.
Manage the product development lifecycle from concept through production.
Qualify and manage the supplier base to ensure high-quality incoming materials.
Collaborate with the Impact Team to contribute to strategic planning and execution.
Research, evaluate, and approve capital equipment purchases.
Manage implementation and updates of manufacturing software systems.
Champion lean manufacturing principles to optimize workflows and reduce waste.
Oversee external manufacturing and engineering contracts and partnerships.
Lead the product certification process, ensuring regulatory and compliance standards are met.
Communicate technical information clearly to the Dealer Support Department.
Approve expenditures related to materials and departmental needs.
Develop, implement, and maintain corrective and preventive action programs.
Create and enforce quality control policies and continuous improvement practices.
Secondary Responsibilities
Conduct job site visits to assess product performance in the field.
Review and approve engineering and manufacturing documentation.
Provide technical guidance on complex engineering and production challenges.
Oversee the mechanical and electrical design processes.
Participate in departmental budgeting and financial planning.
Perform additional duties as assigned.
Supervisory Responsibilities
Lead, train, and manage the performance of direct reports across the Manufacturing, Purchasing, Scheduling and Engineering teams.
Establish departmental goals and evaluate performance against KPIs.
Mentor and develop staff to foster growth and support succession planning.
Qualifications
Education and Experience Requirements
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field is required.
Minimum of 8 years' experience in a management role within a manufacturing and engineering environment.
Valid driver's license required.
Knowledge, Skills, and Abilities
Proficiency in Microsoft Office Suite.
Advanced knowledge of ERP software, Netsuite is a plus.
Strong understanding of engineering design tools and measurement equipment.
Excellent verbal and written communication skills.
Proven negotiation and decision-making abilities.
Effective time management and organizational skills.
Strong leadership qualities with the ability to motivate and develop team members.
Advanced problem-solving and analytical skills.
Initiative and creativity in improving product quality and operational efficiency.
Exceptional customer service orientation.
Flexibility to work additional hours or weekends when needed.
Physical Demands
Ability to alternate between sitting and standing for extended periods in office and manufacturing environments.
Clear vision, color perception, and manual dexterity for handling documents and data input.
Strong auditory skills for effective communication.
Occasional exposure to warehouse, manufacturing, and outdoor environments.
Regional Operations Manager
Operations manager job in Indianapolis, IN
Pay: $80,000 - $90,000
Hours: Monday - Friday 7:30am - 4:30pm
Chord Specialty Dental Partners is seeking a highly motivated and results-driven Regional Operations Manager to join our growing team. This key leadership role oversees the operational performance and management of six pediatric dental and orthodontic clinics within the Indianapolis region.
The ideal candidate is a hands-on leader with a passion for operational excellence, team development, and patient-centered care. This position requires 80-90% travel to clinics within the region, with one designated work-from-home day each week.
With direct oversight of clinics, this role ensures the efficient delivery of high-quality patient care, adherence to operational standards, and achievement of financial targets. The Regional Operations Manager collaborates closely with practice managers, clinical teams, and administrative staff to drive operational excellence and support the organization's strategic objectives.
Responsibilities
Provide strategic leadership and day-to-day oversight of multiple clinics to ensure operational efficiency and consistency.
Partner with practice managers, clinical teams, and administrative staff to deliver exceptional patient care and achieve performance goals.
Monitor and analyze key performance indicators (KPIs) to drive operational improvements and meet financial targets.
Support recruitment, training, and development of clinic leaders and team members.
Ensure compliance with company policies, procedures, and healthcare regulations.
Promote a positive, collaborative, and patient-focused culture across all locations.
Qualifications
Bachelor's degree in healthcare administration, business management, related field degree, or equivalent experience.
Minimum of 3-5 years of management experience in the dental field, with proven leadership experience overseeing multiple locations.
Proven ability to manage budgets, drive results, and lead teams across multiple locations.
Excellent communication, interpersonal, and problem-solving skills.
Demonstrated ability to build and lead high-performing teams, drive operational excellence, and foster a culture of continuous improvement.
Willingness to travel within the designated region as required.
Cleared through any and all state specific background checks.
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:
Medical and Vision Insurance: You're eligible starting the first month after you join.
In-house Dental Coverage: Enjoy this benefit with $0 premium.
401(k) Plan with Company Match: We help you plan for your future with our matching program.
Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
Employee Referral Program: Earn rewards for bringing talented individuals to our team.
Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
Pet Insurance: We understand the importance of furry family members too.
Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
Who We Are
At Chord Specialty Dental Partners, our goal is for every employee to cultivate a fulfilling career. From serving patients in one of our many multi-specialty dental practices to serving our Home Office based out of Nashville, TN- we have something for everyone. We're always looking for talented, driven individuals who have a desire to make an impact.
#IND #INDDA
Auto-ApplyDirector of Operations
Operations manager job in Indianapolis, IN
Job Description
The Director of Operations is responsible for driving operational excellence of assigned manufacturing plant(s) by ensuring consistent execution of manufacturing processes, achieving production targets, improving efficiency, and fostering a culture of continuous improvement to align plant performance with overall business goals. The ideal candidate will be a hands-on leader with proven plant management experience managing complex manufacturing environments, fostering high-performance cultures and achieving Key Performance Indicators (KPI's) related to safety, quality, cost, delivery and employee engagement. This position will serve as a contributing member of the Senior Leadership Team and participate in the decision-making process concerning the direction and future growth of the company.
POSITION GUIDELINES:
1. Utilize a coaching style of management.
2. Maintain confidentiality in all areas of responsibility as required.
3. Promote the company's development of a cogent work ethic, loyalty, integrity and proper business philosophy.
4. Maintain consistency in all interactions with associates.
5. Stay abreast and updated on current trends and opportunities that could impact the company.
6. Adhere to company procedures and guidelines.
JOB DUTIES & RESPONSIBILITIES:
1. Manage and oversee the day-to-day operations of assigned plant location(s) to meet or exceed profit, revenue, OTD, productivity, efficiency, and quality standards.
2. Develop and execute operations strategies that support business growth, cost control, capacity expansion, and process innovation.
3. Develop and execute manufacturing location strategy and sourcing strategy for new and existing production programs
4. Set and monitor KPI's to drive accountability and performance.
5. Implement standardized processes and leverage best practices to ensure consistency and continuous improvement.
6. Champion Lean Six Sigma and other continuous improvement methodologies to reduce waste, optimize throughput, and improve operational performance.
7. Foster a strong quality-focused culture across to consistently meet production targets while upholding high-quality manufacturing standards.
8. Promote and maintain a safety culture, ensuring full compliance with regulatory requirements and corporate policies.
9. Lead, mentor and develop managers, build succession plans to ensure strong bench strength.
10. Partner with sales, engineering, quality, purchasing, finance, and HR to support integrated business objectives.
11. Manage and propose site level capital projects, budgets, and resources in alignment with strategic priorities.
12. Collaborate with sales to ensure operational alignment with customer service expectations.
13. Provide clear communication and leadership to the operations group to act as a cohesive unit for supporting our customer base.
14. Provide clear, timely reporting to the leadership team.
15. Provide the operating group with insight into global labor and productivity economics.
16. Utilize technical expertise to analyze processes and implement problem-solving tools that proactively address operational risks before they impact customer satisfaction or financial performance.
17. Actively engage in MRB processes, design reviews, corrective action implementation, production floor support, equipment maintenance, calibration programs, supplier and internal audits, documentation reviews, customer complaint resolution, inspection practices, product costing, and continuous improvement initiatives.
18. Serve as a key member of the ISO9001 and ISO13485 audit teams.
19. Lead weekly planning and commitment meetings.
20. Participate in strategy development and budget planning.
21. Travel as needed between plant locations to coordinate and provide oversite to support operations and cross-site initiatives.
22. Other duties as assigned.
QUALIFICATIONS
Experience/Background:
Minimum of 10 to 15 years of progressive leadership experience in operations management, including multi-site management.
Minimum of 10 years of experience in Plant Management or a senior manufacturing management role.
Travel up to 50% of the time within the U.S. and internationally
Must be a U.S. Citizen with the ability to obtain an U.S. Government Security Clearance.
Skills:
Exceptional leadership and communication (interpersonal, verbal and written) skills
Strong organization skills with the ability to manage multiple projects and priorities
Strong financial acumen with ability to manage P&L, control costs, and interpret financial statements
Ability to lead and drive operational change
Hands-on, data-driven and solutions-oriented mindset
Effective negotiator with suppliers, vendors, and other stakeholders
Capable of identifying and addressing ethical and legal risks.
Proficient with Microsoft Applications and database management tools
Strong understanding of ERP/MRP systems. IFS and Made-2-Manage preferred.
Education:
Bachelor's degree in Operations Management, Engineering, Business or related field.
MBA Preferred
ENVIRONMENTAL & PHYSICAL REQUIREMENTS
Manufacturing / Non-Sedentary Requirements:
Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time.
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Director of Operations
Operations manager job in Carmel, IN
You're more valuable than ever - And that's just how we'll make you feel.
At GoHealth Urgent Care, we place the needs of our patients first by providing an effortless patient experience, a welcoming culture of care, and seamless integration with market-leading health systems and our communities.
Responsible for oversight of the administrative, operational, and clinical support of all urgent care centers within assigned geography as well as the virtual care team. This role contributes to the development and implementation
of strategic plans, market objectives, and initiatives designed to enhance financial performance, patient satisfaction, clinical quality, and to improve the reach of our care into the communities we serve.
Develops market-wide policies, procedures, and partners with the finance team to create center and market-level budgets. Works directly with leadership, providers, central support functions, and colleagues on the partner health system side to achieve organizational objectives.
Job Requirements
Education
Bachelor's degree
Master's degree in related discipline preferred
Work Experience
5+ years of operations management experience required.
Management experience in a medical or healthcare environment required.
Experience managing multiple sites preferred.
Required Licenses/Certifications
Current state Driver's License
Additional Knowledge, Skills and Abilities Required
Ability to bring the GoHealth vision and mission to life and show team members how their work connects to them.
The ability to set goals and communicate a plan of action.
The skill to empower team members to deliver results.
Possessing bias towards action while managing risk.
The ability to accomplish a task with concern for all the areas involved.
The ability to communicate information through written and verbal means.
The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Demonstrated ability to implement a metrics-driven culture focused on accountability and results.
Demonstrated ability to develop business strategies to improve and grow business opportunities
Strong leadership skills including the capacity to articulate the vision and goals of the practice, gain trust and respect, prioritize and keep a team focused on the most impactful projects, set appropriate expectations, and maintain accountability.
Core Competencies:
Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.
ESSENTIAL FUNCTIONS Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job.
Responsibilities include:
Direct the identification, development, and implementation programs centered on quality and operations excellence.
Work collaboratively to facilitate the design, development and implementation of policies, procedures and practices related to center operations.
Works with administration and clinical program development to develop and implement long-term plans for the market.
Collaborate with internal and external business partners to maintain all contractual performance guarantees.
Ensure market compliance with all federal and state regulations, accreditation organizations, and joint venture/partner requests.
Oversee maintenance of appropriate staffing levels center operations staff and providers for all market sites; includes, but not limited to developing the staffing model, collaboration with talent acquisition to interview and hire new team members, and provide guidance to the management team on staffing practices.
Responsible for review and assessment of key performance indicators, provide feedback to managers on operational performance and make recommendations on improvements as needed.
Enhances market operations by supporting all cross market initiatives; provide guidance and best practices to on-site managers and other team members in the market, ensure timelines are met, and develop and implement cross market processes and procedures.
Collaborate with other markets to collect information, share best practices across markets, develop training plans, and capture data to track and monitor progress.
Build and maintain visibility in the community by supporting on-site managers in their outreach efforts; identify outreach possibilities and partner with the Marketing and Business Development teams to drive volume and establish a positive community profile for the centers in the market.
Responsible for managing market-wide initiatives, including project management and outcome assessment.
Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.
Set up email alerts as new job postings become available that meet your interest!
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
For applicants in California, please review our California Consumer Privacy Statement here. *****************************************
Auto-ApplyDirector, Legal Operations
Operations manager job in Carmel, IN
Creating Peace of Mind by Pioneering Safety and Security
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.
Director, Legal Operations-Carmel, IN (Hybrid)
Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.
Job Summary:
As a member of the Allegion Legal, Compliance & Corporate Communications Department, the Legal Operations Director will report to the General Counsel. The Legal Operations Director is a multifaceted role and a critical member of the Team, focused on strategic planning and execution of key initiatives, operational efficiency, financial management, and technological implementation for groups that make up the Team, including Allegion's legal, compliance, corporate communications and enterprise risk management functions. This role will partner closely with the General Counsel, members of the Team, and various other cross-functional teams to optimize the Team's service delivery across our global footprint.
What You Will Do:
Strategic Planning and Execution
Partner with the General Counsel to develop the Team's global and integrated strategy to include annual goals, objectives, key metrics, and implement operational strategies and initiatives
Monitor progress and measure success against departmental objectives and strategic plans
Periodically benchmark the Team's operations, processes, and practices against other legal departments and identify opportunities for continuous improvement
Manage operational projects, leverage resources outside the Department and, where appropriate and necessary, direct the Department's administrative and para-professional resources to implement improvements that maximize efficiency and optimize the Department's internal resources
Partner with IT, Finance, Compliance, and other key teams on operational initiatives
Financial Management/Planning
Oversee the Department's budget planning, monitoring, and forecasting
Streamline billing processes, identify cost-saving opportunities and implement efficient spending practices
Track and analyze the Department's spending and provide regular budget reporting to leadership
Vendor Management
Manage relationships with external vendors as well as legal and other types of service providers
Negotiate contracts to ensure cost-effectiveness and value
Work collaboratively with the General Counsel and the Department's Senior Leadership Team to implement and oversee a vendor evaluation processes
Monitor vendor compliance with agreed-upon terms and service levels
Manage relationships with external vendors and legal service providers, including billing and expense-related matters
Technology and Process
Help develop and maintain the Department's Technology roadmap
Identify opportunities for automation and implement solutions to reduce manual workload and provide overall efficiency to the Department for the benefit of the broader Allegion organization
In partnership with IT, evaluate, implement, and manage legal technology solutions (e.g., matter management, e-billing, contract management systems) to streamline workflows and improve data analytics
Lead operational continuous improvement efforts, process metrics and feedback from stakeholders to include implementation of technology solutions, development and deployment of key processes, tools and guidelines
Develop self-service resources, training, process, and tools to empower the business to address low-risk issues that have historically been addressed by the Department
Provide training and support for technology adoption within the Department and provide overall efficiency to the Department for the benefit of the broader Allegion organization
Data and Reporting
Develop and maintain metrics and dashboards to provide insights on the Department's spending, workload, and performance to leadership and provide overall efficiency to the Department for the benefit of the broader Allegion organization
Provide data analytics to identify productivity trends and assess the impact of initiatives
Support operational and ad-hoc information requests from the Department's Senior Leadership Team
Department Administration
Serve as primary point of contact for the Department's operations needs
Assist with new hire onboarding processes for the Department
What You Need to Succeed:
Bachelor's degree in business, law, finance, or related field
8+ years post graduate experience, primarily in legal department, law firm or business operations
Minimum of 5 years of legal department, law firm and/or related program/project management experience working with senior legal executives
Demonstrated experience with legal technology implementation and management
Strong understanding of financial planning and budget management
Excellent analytical and problem-solving skills
Strong analytical and data interpretation abilities
SKILLS & COMPETENCIES
Excellent communication and interpersonal skills
Exceptional organizational and project management capabilities
Proficiency with legal technology and business applications
Detail-oriented with ability to manage multiple priorities
Strong business acumen and financial management skills
Collaborative approach to problem-solving
Ability to work effectively with attorneys and business stakeholders
Why Work for Us?
Allegion is a Great Place to Grow your Career if:
You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”.
You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.
What You'll Get from Us:
Health, dental and vision insurance coverage, helping you “be safe, be healthy”.
A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
Tuition Reimbursement
Unlimited PTO
Employee Discounts through
Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching
Apply Today!
Join our team of experts today and help us make tomorrow's world a safer place!
Not sure if your experience perfectly aligns with the role?
Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification
and
every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.
#LI-TB1
#LI-Onsite
We Celebrate Who We Are!
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.
© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an equal opportunity and affirmative action employer
Auto-ApplyDirector of Titles Operations
Operations manager job in Carmel, IN
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers' experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
We're Looking For:
OPENLANE is transforming the vehicle marketplace, and the US Marketplace Title Operations team plays a critical role in ensuring trust, compliance, and customer confidence. We are seeking an experienced, strategic, and people-focused leader to serve as Director of Title Operations - US Marketplace.
In this role, you will lead a large, high-impact team responsible for the end-to-end title process-from intake to correction to release-delivering accuracy, efficiency, and exceptional service to dealers, partners, and customers. You will shape strategy, modernize processes, and build organizational capabilities that scale with our business.
You Are:
* Strategic - You think ahead and design scalable solutions.
* Collaborative - You thrive in cross-functional partnerships and influence across the business.
People-Focused - You inspire, grow, and develop strong teams.
* Customer-Obsessed - You relentlessly pursue accuracy and service excellence.
What You'll Do:
Strategic Leadership
* Define and execute the vision for US title operations, aligning with US Marketplace growth goals and industry evolution.
* Anticipate regulatory and market changes; adjust processes, policies, and systems to ensure compliance and scalability.
* Partner with executives across Credit, Legal, Business Technology, Business Development, and Operations to advance enterprise initiatives.
* Champion process improvements, automation, and digitization to drive customer satisfaction and operational efficiency.
Operational Excellence
* Oversee national title processing operations, including intake, correction, and release, with measurable SLAs and performance standards.
* Establish time-bound, quantifiable KPIs for processing times, accuracy, expense management, and customer experience.
* Ensure compliance with all applicable state, federal, and international laws and codes; lead audits and risk reviews.
* Serve as the primary liaison to internal and external stakeholders on all title-related matters.
People Leadership
* Lead and develop a large, high-performing team, fostering a culture of accountability, inclusion, and growth.
* Recruit, hire, and train team members while building a pipeline of future leaders within the organization.
* Engage employees through coaching, recognition, and career development opportunities.
Special Initiatives
* Represent Title Operations in enterprise-level initiatives, projects, and presentations to senior leadership.
* Lead cross-functional project work to improve efficiency, reduce costs, and enhance customer experience.
Who You Are
* Strategic - You think ahead and design scalable solutions.
* Collaborative - You thrive in cross-functional partnerships and influence across the business.
* People-Focused - You inspire, grow, and develop strong teams.
* Customer-Obsessed - You relentlessly pursue accuracy and service excellence.
Must-Haves
* Bachelor's degree in Business, Operations, Finance, or related field preferred.
* 8+ years of progressive experience in automotive, financial services, or related industries.
* 5+ years of proven leadership, including managing large, multi-site or high-volume teams.
* Strong financial acumen and ability to manage budgets.
* Demonstrated success in process transformation, compliance management, and stakeholder influence.
* Proficiency with CRM platforms and core business technology tools.
Nice-to-Haves
* Direct experience in title operations or processing.
* Experience leading operations through automation, digitization, or regulatory change.
What We Offer:
* Competitive pay
* Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
* Immediately vested 401K (US) or RRSP (Canada) with company match
* Paid Vacation, Personal, and Sick Time
* Paid maternity and paternity leave (US)
* Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
* Robust Employee Assistance Program
* Employer paid Leap into Service Day to volunteer
* Tuition Reimbursement for eligible programs
* Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
* Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Auto-ApplyDirector of Operations
Operations manager job in Huntington, IN
Boca Recovery Center Website
Department: Operations Reports to: Chief Administrative Officer Salary: Competitive, based on experience
About Us
Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
Position Overview
The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management. The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility's Safety Officer.
Key Responsibilities
Oversee daily operational functions, including facilities, housing staff, transportation, culinary services, and maintenance.
Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers.
Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives.
Conduct daily planning meetings with Nursing and Clinical Directors to align on operations-related needs.
Lead hiring, onboarding, training, evaluations, and performance management for supervised departments.
Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time.
Ensure compliance with all safety, infection control, and environmental care protocols.
Respond to and manage facility-level concerns, complaints, and maintenance needs.
Coordinate ordering and inventory of facility-specific food and supplies.
Participate in state audits, accreditation inspections (e.g., Joint Commission), and serve as the Safety Officer.
Track admissions, maintain logs, and ensure equitable access and accommodation for all clients.
Uphold confidentiality and compliance with HIPPA, and organizational policies.
Requirements
Education:
High School Diploma or GED required; vocational or 4-year degree preferred.
Additional training or education in healthcare administration, operations, or business is a plus.
Experience:
Minimum 2 years of supervisory experience in a healthcare, residential, or operations-related setting.
Experience managing support services in a regulated environment strongly preferred.
Proficiency in Microsoft Office and electronic systems (e.g., Paychex).
Certifications:
CPR Certification required (or willingness to obtain upon hire).
Valid driver's license and the ability to pass background checks and drug screening.
Knowledge & Skills:
Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission).
Effective written and verbal communication skills.
Strong organizational, decision-making, and leadership capabilities.
Sensitivity to diverse populations and understanding of workplace ethics and boundaries.
Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols.
Benefits
What We Offer-
Competitive salary based on experience
Full benefits package (Medical, Dental, Vision, PTO, etc.)
Professional development opportunities
Supportive and mission-driven work environment
The chance to make a lasting impact in the lives of clients and their families
Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.
Auto-ApplyRegional Manager
Operations manager job in Indianapolis, IN
Job Description
Regional Manager - Affordable Housing (KY, IN, OH) Travel Required | Strong Growth Opportunity
Are you an experienced affordable housing leader ready to take the next step in your career? We're seeking a Regional Property Manager to oversee a multi-state portfolio of LIHTC communities across Kentucky, Indiana, and Ohio. This role offers the flexibility to live anywhere within these states, with regular travel required.
As a key leader, you'll ensure your sites meet operational, financial, and compliance goals while mentoring on-site teams and driving resident satisfaction.
What We Offer
Competitive base salary + quarterly performance bonuses
Annual merit-based raises
Comprehensive medical, dental, and vision insurance
Company-paid life insurance
401(k) with employer match
Paid holidays + generous PTO plan
Long-term career growth with a stable, respected company
What You'll Do
Oversee daily operations of affordable housing properties within your region
Ensure full compliance with LIHTC, HUD, and Fair Housing regulations
Conduct regular site visits and property inspections
Lead, coach, and develop on-site management teams
Manage budgets, monitor financial performance, and control expenses
Partner with ownership and senior leadership to achieve occupancy and compliance goals
What You Bring
5+ years of LIHTC property management experience
In-depth understanding of HUD and state compliance programs
Proven success managing multiple communities or regions
Strong leadership, organizational, and communication skills
Proficiency with RealPage, OneSite, or Entrata preferred
Willingness to travel regularly throughout KY, IN, and OH
Ready to Make a Regional Impact?
If you're a results-driven affordable housing professional looking to advance your career, apply today and join a company that values your expertise and commitment to excellence.
Mgr. Team. Service Operations
Operations manager job in Indianapolis, IN
Let's Build a better Tomorrow Together! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
Competitive salary
Paid vacation/holidays/sicktime
Comprehensive benefits package including, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities With outstanding resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Check us out! ****************************
What you will do:
As a Security Service Manager, you will oversee the entire security service operations, ensuring the effective management of our security systems across various locations.
Focus on maintaining high levels of customer satisfaction through direct communication and engagement with clients, identifying their security needs, and providing tailored solutions.
Manage service contracts, ensuring compliance with service level agreements (SLAs), and address any service disruptions or issues promptly.
Maintaining KPI's and service performance matrix.
Lead and mentor a team of security personnel, providing training and support to enhance their skills and performance.
Develop strategic plans to improve service delivery and operational efficiency while aligning with organizational goals.
How you will do it:
Implement and enforce security protocols and procedures to safeguard client assets and ensure staff safety.
Conduct regular site assessments and audits to evaluate the effectiveness of the security services provided.
Collaborate with internal and external stakeholders, including law enforcement and emergency services, to ensure a cohesive security approach.
Conduct daily technician work overview and service Ticket management.
Ensure system raining for all customer site and Networks.
Utilize data analytics to monitor performance metrics and drive continuous improvement in service delivery.
Manage budgeting and financial forecasting for the security service department, ensuring cost-effectiveness.
What we look for:
Required:
3-5 years' experience in a security supervisory role or equivalent, with a strong understanding of security systems and technologies.
Excellent leadership and people management skills, with the ability to motivate and develop a team.
Strong communication skills, both verbal and written, with the ability to interact effectively with clients and stakeholders.
Ability to work under pressure and make critical decisions in emergency situations.
Relevant qualifications in security management or a related field.
Preferred:
Certification in security management (e.g., CPP, PSP) is highly desirable.
Experience in a corporate environment with a focus on facilities management.
This is not just a job; it's an opportunity to lead a high-performing team and develop innovative security solutions that meet the evolving needs of our clients.
We believe in doing well by doing good and hold ourselves accountable to make the world a better place through the solutions we provide, our engagement in society, and the way we do business. We believe that diversity and inclusion matter and make a difference. By embracing its true value and appreciating various perspectives, we strive to be one of the most desirable places to work. Johnson Controls listed in Forbes Best Employers for Diversity
HIRING SALARY RANGE: $89,000-117,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at *****************************************
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
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