Operations manager jobs in New Braunfels, TX

- 2,105 jobs

All

Operations Manager

Logistics Operations Manager

Assistant Store Manager

Store Manager

Customer Operations Manager

Operations Director

Lead Manager

Director Of Field Operations

Site Operations Manager

General Manager

Customer Operations Director

Assistant Store Manager (Bilingual)
Community Choice Financial Family of Brands 4.4
Operations manager job in Austin, TX
Your Opportunity: Assistant Store Manager (Bilingual) Titlemax Austin, TX As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$33k-40k yearly est. Auto-Apply 1d ago
Director of Operations
Confidential Jobs 4.2
Operations manager job in Austin, TX
As a Director of Operations, you will contribute to the company's success by effectively directing all business within the market. This includes employee development, growth and profit objectives, customer service, hiring, coaching and proper control of all payroll, facility and operating expenses. As the head of your region, you'll motivate, mentor, and guide your team of Business Managers and create a welcoming environment through service and care. Exemplary planning, organization and communication skills are key and dental industry experience is highly preferred. This position is field based and requires frequent travel to the offices throughout the region. Summary of Key Responsibilities Operational Leadership & Performance: Drive the operational, financial, and clinical performance of all dental offices within the region. Oversee day-to-day operations to ensure offices meet or exceed performance goals, including patient volume, revenue, profitability, and patient satisfaction. Analyze and interpret data from key performance indicators (KPIs) and implement strategies to improve results. Collaborate with the executive team to align regional goals with the broader organizational vision and strategic initiatives. Team Development & Leadership: Lead, mentor, and develop a team of office leaders, promoting a culture of accountability, collaboration, and continuous improvement. Provide continuous coaching and professional development opportunities to ensure high employee engagement and retention. Foster an environment that encourages transparent communication, teamwork, and alignment with company values. Patient Care & Clinical Excellence: Partner with clinical teams to ensure high standards of patient care, quality, and compliance are consistently met Job Requirements Bachelor's degree At least three years of experience managing multiple practice/site locations (3+) preferably in the Dental Industry Proven track record of year-over-year growth Proven track record of measurable, successful customer service initiatives Ability to forecast and analyze business trends to maximize territory performance and profitability Ability to create and maintain a budget Travel within the required territory (5 days in the field). Benefits Include: Medical, Dental, Vision, 401k, Deferred Compensation plan, PTO, Paid Holidays, mileage reimbursements
$87k-142k yearly est. 2d ago
Director of Surgical Operations #2667
Amarx Search, Inc.
Operations manager job in San Antonio, TX
Direct Hire - Full Time position in San Antonio, TX 2667 with a multinational healthcare services company * Director of Surgical Operations * Please apply ONLY if you have a Bachelor's degree in Nursing We can ONLY consider your application if you have: 1: Bachelors Degree in Nursing 2: 5 years experience in discipline or specialty. 3: Possession of current Texas State License for Registered Nurse 4: Active healthcare provider Basic Life Support on hire (ARC or AHA) 5: AHA Healthcare Provider BLS within 60 days of hire We are looking for a Director of Surgical Operations to be responsible for planning, organizing, directing and managing resources for one to two department(s) on a twenty-four (24) hour basis. These responsibilities include: budget responsibility; efficient/effective resource utilization; recruitment and effective/efficient management of assigned staff; achieving quality outcomes; performance improvement; monitoring of quality and quantity of services; maintaining positive working relationships with staff and System departments and managers, and purchasing and maintaining equipment. Completes established competencies for the position within designated introductory period. Other related duties as assigned DESIRED (not required) SKILLS: :: Master Degree in Nursing, Business or Related Field :: 3-5 years progressively responsible management experience :: Specialty or Administration certification. Please send resume to - Amarx Search, Inc. - amarx.com
$77k-141k yearly est. 60d+ ago
Store Manager
TWP
Operations manager job in Austin, TX
TWP is seeking a Store Manager, at our upcoming Austin, TX location. This role will be responsible for driving the business forward by providing exceptional customer experience and creating long-lasting client relationships. This is a sales floor and operations-centric role, focused on creating an environment in which feedback is constant, and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. Further, this individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency. RESPONSIBILITIES: Meet personal and store sales goals by ensuring that each customer receives outstanding customer service. Establish returning client business for the store by developing and maintaining long-lasting relationships. Utilize and leverage companies selling culture and training tools to meet and exceed KPI expectations. Demonstrate understanding of each business channel and subsequent department of responsibility and be able to effectively communicate needs to each. Actively learn and speak to each collection, with the goal of always building stronger stylists. Understand the brand lineage and how each collection ties to the last. Maintain an engaged, active sales floor presence to lead by example and coach staff to develop strong client relationships. Provide in-the-moment feedback on the sales floor, with the goal of inspiring and developing the sales team. Maintain organization, upkeep, and cleanliness of both the front and back of the house to ensure optimum merchandise flow and accuracy. Recruit, hire, onboard, and train all new hires. Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader. Ensure the integrity of payroll and the payroll process. Actively support and embrace Diversity, Equity, and Inclusion initiatives. Ensure that the sales floor is meticulously maintained and reflects the brand. Cultivate an environment which promotes teamwork and comradery. Remain coachable and open to feedback to continuously develop in your role. REQUIREMENTS: 3+ years of management experience required, particularly in a similar capacity within the Fashion and Retail Industry. 2+ years of previous sales experience required. A demonstrable understanding of relationship-driven selling. Ability to constantly bend, open, lift, carry and move merchandise. Ability to work daily with telephone, POS and computer equipment. Proficiency in Microsoft Office Suite preferred. Ability to work on a flexible schedule which may include days, nights, weekends, and holidays. COMPETENCIES: Customer focus Drive for results Team player Time management Personal credibility Business acumen Communication Managerial courage Managing performance Motivating others
$39k-64k yearly est. 2d ago
Store Manager
Mango 3.4
Operations manager job in San Antonio, TX
At MANGO we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women. MANGO at The Shops at La Cantera, in San Antonio, Texas is currently recruiting for a FULL TIME STORE MANAGER to join our team! WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO? Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
$35k-53k yearly est. 3d ago
Assistant Store Manager, Austin
Zimmermann
Operations manager job in Austin, TX
About Us This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of color and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Job Description A rare opportunity exists for an Assistant Store Manager to join our Austin boutique in The Domain. The Assistant Store Manager will partner with the Store Manager in leading a team of passionate brand ambassadors whilst embodying the Zimmermann brand: bringing optimism, creativity, and sophistication in everything they do. Inspire the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision. Key Responsibilities To consistently provide strong leadership, lead by example and present as a role model for all team members. Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience. To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge. Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline. Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision. To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive. Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure. To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures. To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures Qualifications Proven experience in a similar leadership role or client service environment Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey Why join our team? Bespoke career development plans and access to strong mentors and industry leaders. Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. Competitive package, seasonal uniforming and team member discount Be part of a responsible fashion house with a focus in leading in sustainability About you Proven experience in a similar leadership role in luxury retail. Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey. Compensation Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure. Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided. In addition to the base salary, Assistant Store Managers are also eligible for commission on all sales. At Zimmermann, we believe in rewarding excellence. Our commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You'll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
$32k-41k yearly est. 2d ago
Store Manager
Stella Dallas 4.8
Operations manager job in Austin, TX
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude
$38k-47k yearly est. 1d ago
General Manager
Skytex Homes
Operations manager job in New Braunfels, TX
Skytex Homes is a Texas-based, privately-owned manufactured home retailer specializing in land/home packages and home sales. We have access to many different manufacturers and product lines giving us an edge on the competition. With a commitment to serving customers across Texas and beyond, the company offers a diverse selection of high-quality homes. Prospective homeowners can visit the sales center in New Braunfels, TX, to explore home options and learn more about available communities. Skytex Homes is known for its focus on delivering customer-centric housing solutions. Role Description This is a full-time, on-site role for a General Manager at our flagship newly opened sales lot in New Braunfels, TX. The General Manager will oversee daily operations, develop and train on sales strategies, lead the sales team, and ensure operational excellence. Responsibilities also include financial management, driving customer satisfaction, and maintaining compliance with company policies and legal requirements. Key Responsibilities Sales and Marketing Leadership: Develop and implement sales strategies to meet or exceed monthly and annual targets. Lead marketing initiatives, including promotions, advertising, and community outreach to attract potential buyers. Team Management: Recruit, train, coach, and motivate the sales team and support staff. Conduct performance evaluations, provide feedback, and handle disciplinary actions as needed to build a motivated workforce. Operations Oversight: Manage daily dealership operations, including inventory control of manufactured homes, lot maintenance, and customer service processes. Ensure the lot is visually appealing and compliant with safety standards. Financial Management: Prepare and manage budgets, monitor expenses, and generate financial reports. Track sales metrics, occupancy goals, and profitability to optimize performance. Customer Relations: Handle escalated customer inquiries, resolve complaints, and ensure high levels of satisfaction. Oversee the sales process from lead generation to closing deals. Compliance and Legal: Maintain knowledge of legal requirements related to manufactured home sales, including zoning, financing, and warranties. Obtain and maintain appropriate sales licensing as required by state regulations. Vendor and Inventory Coordination: Negotiate with manufacturers and suppliers for home inventory. Coordinate deliveries, setups, and inspections to keep stock levels optimal. Reporting and Analysis: Analyze market trends, competitor activities, and sales data to inform strategic decisions. Provide regular updates to upper management on lot performance. Qualifications Minimum of 5-7 years in sales or retail management, with at least 2-3 years in the manufactured housing industry Strong leadership, team management, and employee coaching skills Sales, customer relationship management, and business development expertise Operations management, financial planning, and strategic decision-making abilities Excellent communication, technological, organizational, and problem-solving skills Familiarity with CRM software and inventory management Ability to work in a fast-paced outdoor environment, including weekends as needed Compensation and Benefits Competitive salary and performance-based compensation package based on experience and skills Benefits may include health insurance, retirement plans, and paid time off
$45k-83k yearly est. 5d ago
Lead Conversion Manager
Housemax Funding
Operations manager job in Austin, TX
HouseMax Funding is a leading hard money lender dedicated to empowering real estate investors with fast, flexible financing solutions. Headquartered in Austin, Texas, we've funded over $3 billion across thousands of loans, making us one of the most trusted names in the industry. Our team combines deep expertise in real estate and lending with a passion for innovation and growth. Role Overview We're seeking a Lead Conversion Manager to own and optimize the customer lifecycle funnel-from receiving inbound leads through closing loans and post-sale follow-up. This is a dual-role position that combines strategic funnel management with a sales-driven mindset to ensure 'No Lead Left Behind.' Key Responsibilities Lead Funnel Strategy & Analysis: Monitor lead performance, assess lead quality, enhance scoring and routing, and refine dashboards. Lead Nurture & Acceleration: Develop strategies to re-engage stalled leads, collaborate on nurture campaigns, and shorten sales cycles. Sales-Minded Approach: Implement systems to ensure every lead is touched, tracked, and followed up. Sales & Marketing Alignment: Act as the operational bridge between Marketing and Sales for seamless handoffs. Marketing Operations & Systems: Manage CRM and automation tools, support campaign execution, and ensure data integrity. What You Bring 3-6 years in marketing operations, revenue operations, or sales ops. Proficiency in CRM systems (Salesforce) and marketing automation platforms (HubSpot, Marketo). Strong analytical skills and dashboard experience. Action-oriented, collaborative, and sales-minded. Why HouseMax Funding Competitive salary and performance-based incentives. Comprehensive benefits package (medical, dental, vision) + generous PTO. Office-based role in vibrant Austin, TX.
$68k-105k yearly est. 4d ago
Pharmacy Operations Manager
Walgreens 4.4
Operations manager job in Austin, TX
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
$22.5-31 hourly 1d ago
Assistant Store Manager | Austin
David Yurman 4.6
Operations manager job in Austin, TX
The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience. The David Yurman Austin Assistant Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Partner with sales professionals to meet their individual sales plans and KPIs. Participate in the development and execution of strategic initiatives to deliver the sales budget. Demonstrate an active role on the selling floor through sales leadership and client development. Support sales professionals in closing sales. Facilitate the implementation and success of special events held at the retail store. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Maintain visual presentation based on company vision and market needs. Clientele/Service Management Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development. Ensure store data capture goals are being achieved. Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met. Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions. Operations Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage. Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns. Implement and support all security measures. Partners with the sales professionals in the administration of special order requests. Oversee store opening and closing in the absence of the Retail Store Manager. Talent Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates. Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance. Provide formal and informal feedback to staff to build ongoing development opportunities. Explain and enforce KPIs and ensure that staff is trending to those measures. Qualifications Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations. Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff. Ability to manage multiple tasks in a fast-paced environment. Proven ability to drive results, and strategic vision to develop business. Fine Jewelry and or Fine Watch experience preferred, but not required. Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, ). Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Computer Skills: Proficient in Microsoft Word, Excel, and Outlook The expected base pay for this role is $70,000 - $90,000 annually. Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
$32k-39k yearly est. 1d ago
Customer Operations Account Manager
Advanced Micro Devices, Inc. 4.9
Operations manager job in Austin, TX
WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: The Customer Operations Account Manager is responsible for coordinating operational activities between AMD and its customers. This role focuses on fostering effective communication and collaboration across both organizations to ensure smooth processes. Key responsibilities include managing expectations, improving operational workflows, and resolving issues related to orders, supply, delivery, and forecasting. The position supports AMD's organizational objectives through problem-solving and process optimization. THE PERSON: The ideal candidate is a collaborative and adaptable professional who thrives in dynamic environments and demonstrates strong problem-solving and analytical skills. They excel at building and maintaining strategic relationships across internal teams and external partners, fostering trust and effective communication. With a proactive approach, they manage complex projects and processes, provide consultative guidance, and drive operational excellence. This individual is comfortable navigating uncertainty, resolving conflicts constructively, and influencing outcomes through clear, persuasive communication. They embrace continuous learning, adopt new tools and processes, and share best practices to enhance team performance and organizational capability. KEY RESPONSIBILITIES: * Review customer backlogs and resolve issues with stakeholders (factory, finance, sales, customers). * Manage business through all product lifecycle stages (NPI, EOL). * Control inventory and Days of Inventory (DOI) to minimize costs. * Manage demand vs. supply profiles for direct customers and distribution channels. * Monitor consumption rates and ordering patterns; perform demand/supply analysis. * Maintain accurate forecasts and manage on-time revenue forecasting. * Oversee key internal and external relationships to ensure business continuity. * Drive projects and processes critical to organizational objectives. * Implement new processes and collect feedback to support strategy. * Conduct quarterly business reviews and operational meetings with customers. * Provide guidance on operational issue resolution. * Support customer operations through understanding of business processes and procedures. PREFERRED EXPERIENCE: * Experience with Data Center customers preferred. * Strong knowledge of supply chain operations. * Project management experience. * Understanding of business strategy and process improvement. * Proficiency in Excel, PowerPoint, and Power BI. * Ability to write executive-level communications. * Skilled in demand/supply analysis and revenue forecasting. * Experience managing cross-functional dependencies and operational processes. * Ability to manage conflict and resolve operational issues. * Familiarity with customer engagement through business reviews and operational meetings. ACADEMIC CREDENTIALS: Bachelor's Degree preferred. #LI-BS1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
$101k-127k yearly est. 47d ago
Director of Operations Custom Cabinets
Brame Holdings
Operations manager job in San Antonio, TX
Job Details 2131 NE Loop 410 Ste 640 - San Antonio, TXDescription Bravos Cabinets is seeking a Director of Operations Custom Cabinets responsible for overseeing all aspects of the design, production, and installation of custom cabinetry. This leadership role ensures projects meet high standards of craftsmanship, functionality, design, and customer satisfaction, while managing budgets, timelines, and staff. The Director works closely with clients, designers, architects, project managers, and production teams to deliver exceptional results and uphold the brand's reputation for quality. Strategic Leadership Lead and manage the custom cabinetry division, including design, engineering, manufacturing, and installation. Develop and implement departmental goals, KPIs, and continuous improvement initiatives. Align cabinetry operations with overall company strategy and profitability targets. Project & Client Management Oversee all custom cabinet projects from concept through completion. Collaborate with sales, design, and project management teams to ensure client vision is achieved. Review and approve designs, shop drawings, materials, and production plans. Team Management Recruit, train, and manage cabinetmakers, drafters, engineers, and installation crews. Establish clear performance expectations and provide coaching, feedback, and professional development opportunities. Foster a culture of quality, safety, and accountability. Production Oversight Supervise production scheduling to ensure projects are completed on time and within budget. Ensure all products meet internal quality standards and industry regulations. Evaluate and implement best practices in woodworking, finishing, and installation techniques. Budget & Vendor Management Develop and manage departmental budgets, cost estimates, and pricing strategies. Source and manage relationships with material suppliers, subcontractors, and partners. Negotiate pricing and terms to maximize cost efficiency without compromising quality. Quality Assurance & Safety Implement and monitor quality control procedures across all phases of production and installation. Enforce safety regulations and protocols in accordance with OSHA and company standards. Qualifications Qualifications: Skills: In-depth knowledge of cabinetry construction, wood species, finishes, and manufacturing processes. Strong leadership and team-building skills. Excellent project management and organizational skills. Proficient in reading blueprints, CAD drawings, and architectural plans. Familiar with design and production software (e.g., AutoCAD, Cabinet Vision, SketchUp). Effective communication and problem-solving skills. Preferred Traits: Detail-oriented with a passion for craftsmanship and design excellence. Client-focused with a commitment to delivering high-quality custom solutions. Strong financial acumen and ability to manage budgets and cost controls. Physical Requirements: Ability to stand, walk, and move throughout the shop and job sites. Occasionally lift or move materials up to 50 lbs. Compensation: Competitive salary + performance-based bonus Health, dental, vision insurance 401(k) with company match Paid time off and holidays Professional development opportunities
$112k-162k yearly est. 60d+ ago
Director Of Field Operations
Corbins 4.4
Operations manager job in Austin, TX
At Nox Group, we are dedicated to humanizing construction! Our enterprise owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels. Our teammates, partners, and customers can expect that we genuinely care to serve them and look out for their best interests. As one of the fastest-growing industrial construction enterprises in the US and an industry leader in data centers, manufacturing, semiconductor, and water/wastewater treatment facilities, we continually look for people who are excited about personal growth and can contribute to our mission of being empowered thought leaders boldly changing the construction industry. The Director of Field Operations is responsible for overseeing and managing the field operations of their assigned areas of responsibility. This role ensures that program resource projections are accurate, safety standards are upheld, and project-level responsibilities are met. The Director will work closely with various departments to support the implementation and development of processes, manage technology and applications, and maintain strong relationships with customers. Responsibilities Ensure admin resource projections are accurate and maintained by program teams, driving towards established ratios. Ensure project teams are projecting labor needs from the most current contracted schedule, ensuring labor projections are broken down into duration, activity, and area prior to being submitted for the monthly WIP. Work with other peers across the organization to ensure project teams are allocating resources aligned with the established ratios for the following roles: General Superintendents, Project Superintendents, Field Superintendents, Project Manager, Project Engineers, Safety Manager, Safety Coordinator, Quality Inspector, Field Engineer, and Quality Managers. Provide consistent feedback to workforce development to ensure our training programs are best in class and meet the needs of our evolving workforce and projects. Work closely with the VP of Field Operations to understand the status of each program from a ramp-up/ramp-down standpoint and strategize the execution to effectively move workforce and resources. Drive our culture of safety by supporting the program teams and ensuring all leaders lead with a safety mindset. Communicate program needs and concerns to Safety Directors, escalating to the head of HSE and Field Operations as necessary. Ensure program teams are continuously planning upcoming work and that plans are vetted for feasibility, paying close attention to high-risk activity planning. Ensure the Operations team is effectively leading and supporting other departments: Safety, Quality, WFD, Scheduling, and HR. Partner with clients to establish strong and high-quality relationships. Support the implementation and development of processes related to operations and field operations. Manage and ensure program teams are utilizing Nox Group-provided technology, applications, and processes to the current standard. Communicate any exceptions or variation requests needed to Operations, providing formal feedback and suggestions on processes, technology, and application optimization as needed. Set and maintain expectations of field leadership regarding safety, quality, mentorship, and building strong relationships with supporting departments while setting cross-department relationship standards. Qualifications Ability to walk job sites as needed for extended periods of time. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Safety Level This is a safety sensitive position, and all applicable policies including drug test and background check will apply. The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to: Potentially lift up to 50 pounds Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing Potentially operate a motor vehicle, crane, tractor, etc. We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA) It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$66k-82k yearly est. Auto-Apply 60d+ ago
Voice of the Customer Operations Manager
Procore Technologies, Inc. 4.5
Operations manager job in Austin, TX
We're looking for a Voice of the Customer Operations Manager to join Procore's Customer Marketing Team. In this role, you'll manage our VOC tools and operations, enabling the collection and analysis of personalized, journey-oriented insights that accurately reflect our customers' experiences. Your technical expertise will help Procore understand our customers to truly improve the lives of everyone in construction. As a Voice of the Customer Operations Manager, you'll partner with teams across Procore at all levels to use our VOC tools and design workflows that capture new feedback. Use your Qualtrics CX and Research skills, understanding of AI and VOC, and carefully crafted enablement to make every customer a valued partner and trusted voice in construction. You'll be shaping the future of how Procore listens to and acts upon customer feedback-join us and help build better together. This position reports into Manager, Voice of the Customer and will be based in our Austin, TX office. We're looking for someone to join us immediately. What you'll do: * Optimize the VoC ecosystem (Qualtrics, Unwrap.ai) to ensure scalable, integrated, and robust feedback solutions. * Implement advanced workflows and tools like dynamic site intercepts to enable real-time, personalized feedback collection. * Manage and document SOPs and system configurations while troubleshooting issues to guarantee data integrity and platform reliability. * Partner with stakeholders and marketing teams to accurately capture requirements, localize survey content, and activate our advocates * Empower internal teams to leverage customer intelligence by managing user access and optimizing system utilization. * Align qualitative feedback with quantitative metrics to uncover actionable insights that directly reduce customer churn. * Drive operational excellence to increase survey insights, demonstrating direct business impact on customer retention. * Design behavior-driven triggers that illuminate customer pain points and directly contribute to strategic improvements. What we're looking for: * Bachelor's degree or equivalent work experience required. * 3+ years of administration experience in Qualtrics or 2+ years of Qualtrics Technical Account Management or Implementations experience. * Demonstrated expertise in Qualtrics administration, including workflows, libraries, and managing projects. * Deep knowledge of VoC metrics (NPS, CSAT) and their limitations, plus an understanding of AI-driven text analytics to interpret unstructured feedback. * Keen eye for accuracy and detail in process development; JIRA proficiency is preferred. * Strong ownership mindset with the initiative to identify opportunities, develop inspiring plans, and ensure execution through measured results. * Independent and curious nature, with the self-awareness to recognize knowledge gaps and seek guidance when necessary. * Ability to thrive in a dynamic environment that encourages openness, collaboration, and continuous improvement. Additional Information Base Pay Range: For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$104k-128k yearly est. 11d ago
Round Rock Fixed Site Operations Manager
Unitedtissueresources
Operations manager job in Austin, TX
Purpose: Provide outstanding customer service to donors, coworkers and guests thus ensuring the best possible donation experience and working environment. Establish and maintain quality practices while continually seeking to improve and expand upon performance and knowledge for self and staff. Responsibilities: Personnel Management: Provide direction and motivation for staff; In conjunction with Director of Fixed Site Operations and Human Resources, interview, make hiring, promotion, demotion and termination recommendations, and conduct performance appraisals for direct reports, investigate and rectify employee performance, attendance and/or behavioral concerns with timely counseling; Identify individual and departmental training needs, conduct training sessions and maintain training documentation; Review performance data to measure employee productivity and goal achievement; report performance data to staff on a monthly basis; Evaluate and develop staff both in technical growth as well as emotional intelligence; Cultivate an environment of teamwork. Rotate staff call-in on-call. Serve as subject matter expert for Donor Services: Develop and sustain complete familiarity with all technical skills, departmental SOPs, quality policies and procedures, human resources policies and procedures, donor database, operator manuals, training plans and other materials utilized at We Are Blood, including whole blood, red cell, apheresis and special donations; Support staff in evaluating donor and patient qualification, as needed and per the rotating on-call schedule; Assist Clinical Services with autologous and directed/dedicated donor scheduling/ collections or coordinate collection and recruitment of rare or specially requested units from Hospital Services, Laboratory, hospitals and physicians; Participate in the rotating on-call schedule to receive and respond to website/email generated donor eligibility inquiries; Prepare and/ or assist with donor reentry documentation to update donor eligibility, assign deferral codes/dates and ensure that all donor deferral data is accurately recorded in the computer database as necessary; Support staff in technology/ procedure troubleshooting and routine maintenance of apheresis equipment; Evaluate all sources of donor information, ensure all donor data is accurately recorded in the computer databases, including manual data entry as necessary, audit and resolve any discrepancies between manual and computer donor records; Assist with donor reaction review and follow-up as necessary; Serve as liaison between donors and the Medical Director(s). Administration of basic managerial functions: Oversee the day to day management of staff and collection operations; Ensure compliance with all applicable industry, federal and organizational guidelines, protocols, policies, and procedures, including timely and appropriate reporting of all Worker's Compensation exposures, illnesses, or injuries; Ensure thorough and effective communication and dissemination of information to donors, patients, coworkers, guests and contracted partners; Ensure department procedural documents are reviewed and updated in accordance with approved schedules; Partner with the Director of Fixed Site Operations to prepare and monitor adherence to the department's business plan and annual budget; make small departmental purchases as needed; Oversee staff to ensure a lean environment and attainment of We Are Blood goals; Ensure adequate operational stock and canteen supply levels are maintained; Review daily computer system reports to ensure regulatory compliance; Assist Mobile Operations Manager and Donor Services QC Coordinator in ensuring that all equipment is maintained, validated, and repaired as needed or as required by SOP; Communicate collection data with Community Engagement management to ensure that daily/weekly collection goals are met; Coordinate with other managers to ensure that days and hours of operation at all fixed site locations are supported. Project management: Work with DS and QA management to establish, implement and validate new processes, protocols, procedures and technologies; Draft and revise apheresis and collections SOPs; Coordinate investigation and finalization of System Improvement Reports; Execute or delegate special projects and other duties as assigned. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Behavior: Demonstrate and ensure that the highest levels of service and professionalism are exhibited. Ensure effective communication of organizational information amongst staff, maintain constructive and cooperative interdepartmental relationships. Leverage knowledge and interpersonal skills to achieve departmental goals; Support Donor Services Management through collaboration with the management team, and to fill in for other managers as needed. Demonstrate actions consistent with role model behavior and attainment of We Are Blood goals; Present a professional and courteous demeanor at all times as a key public representative of We Are Blood. Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence. Perform special projects and other duties as assigned by Director of Fixed Site Operations . Skills, Education, & Experience: Minimum of 3 years of recent experience in a supervisory role in a medical setting, preferably with donor qualification, quality control and document review in a blood center environment. CPR certified. High school diploma or equivalent required. College degree preferred; College degree may substitute for 1 year of supervisory experience. Demonstrated high-level of organizational, logical, and interpersonal skills. Excellent customer service skills. Superior verbal and written communication skills required, experience writing employee evaluations and counseling statements, system improvement reports, SOPs, training plans and validation plans strongly preferred. Strong people management and leadership skills required, including experience in training and development. Strong computer skills. Experience with blood bank software preferred. Physical/Mental Abilities: Must be at least 21 years old, have reliable transportation and valid Texas driver's license; must be able to provide a copy of an acceptable driving record and proof of liability insurance. Ability to lead a team and exhibit professional conduct and demeanor at all times. Ability to adapt to changing situations . Ability to employ critical thinking skills to solve issues regarding donor eligibility, staffing, and other matters related to operations. Ability to maintain high attention to detail and make sound judgments in a busy and distracting environment including the ability to perform the same task repeatedly with a high level of accuracy. Ability to interpret and respond appropriately to sensitive/confidential information and situations. Ability to maintain on-call responsibilities, and flex set schedule to include evenings or alternate days of the week as needed including Saturdays/Sundays. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Ability to lift up to 25 pounds unassisted. We Are Blood, voted Top Workplaces 2022-2023 offers full benefits, life, Paid Time Off, 401K with match, financial planning and an awesome team. Be you. We are a drug free workplace.
$81k-136k yearly est. Auto-Apply 11d ago
Round Rock Fixed Site Operations Manager
We Are Blood 3.4
Operations manager job in Austin, TX
Purpose: Provide outstanding customer service to donors, coworkers and guests thus ensuring the best possible donation experience and working environment. Establish and maintain quality practices while continually seeking to improve and expand upon performance and knowledge for self and staff. Responsibilities: Personnel Management: Provide direction and motivation for staff; In conjunction with Director of Fixed Site Operations and Human Resources, interview, make hiring, promotion, demotion and termination recommendations, and conduct performance appraisals for direct reports, investigate and rectify employee performance, attendance and/or behavioral concerns with timely counseling; Identify individual and departmental training needs, conduct training sessions and maintain training documentation; Review performance data to measure employee productivity and goal achievement; report performance data to staff on a monthly basis; Evaluate and develop staff both in technical growth as well as emotional intelligence; Cultivate an environment of teamwork. Rotate staff call-in on-call. Serve as subject matter expert for Donor Services: Develop and sustain complete familiarity with all technical skills, departmental SOPs, quality policies and procedures, human resources policies and procedures, donor database, operator manuals, training plans and other materials utilized at We Are Blood, including whole blood, red cell, apheresis and special donations; Support staff in evaluating donor and patient qualification, as needed and per the rotating on-call schedule; Assist Clinical Services with autologous and directed/dedicated donor scheduling/ collections or coordinate collection and recruitment of rare or specially requested units from Hospital Services, Laboratory, hospitals and physicians; Participate in the rotating on-call schedule to receive and respond to website/email generated donor eligibility inquiries; Prepare and/ or assist with donor reentry documentation to update donor eligibility, assign deferral codes/dates and ensure that all donor deferral data is accurately recorded in the computer database as necessary; Support staff in technology/ procedure troubleshooting and routine maintenance of apheresis equipment; Evaluate all sources of donor information, ensure all donor data is accurately recorded in the computer databases, including manual data entry as necessary, audit and resolve any discrepancies between manual and computer donor records; Assist with donor reaction review and follow-up as necessary; Serve as liaison between donors and the Medical Director(s). Administration of basic managerial functions: Oversee the day to day management of staff and collection operations; Ensure compliance with all applicable industry, federal and organizational guidelines, protocols, policies, and procedures, including timely and appropriate reporting of all Worker's Compensation exposures, illnesses, or injuries; Ensure thorough and effective communication and dissemination of information to donors, patients, coworkers, guests and contracted partners; Ensure department procedural documents are reviewed and updated in accordance with approved schedules; Partner with the Director of Fixed Site Operations to prepare and monitor adherence to the department's business plan and annual budget; make small departmental purchases as needed; Oversee staff to ensure a lean environment and attainment of We Are Blood goals; Ensure adequate operational stock and canteen supply levels are maintained; Review daily computer system reports to ensure regulatory compliance; Assist Mobile Operations Manager and Donor Services QC Coordinator in ensuring that all equipment is maintained, validated, and repaired as needed or as required by SOP; Communicate collection data with Community Engagement management to ensure that daily/weekly collection goals are met; Coordinate with other managers to ensure that days and hours of operation at all fixed site locations are supported. Project management: Work with DS and QA management to establish, implement and validate new processes, protocols, procedures and technologies; Draft and revise apheresis and collections SOPs; Coordinate investigation and finalization of System Improvement Reports; Execute or delegate special projects and other duties as assigned. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Behavior: Demonstrate and ensure that the highest levels of service and professionalism are exhibited. Ensure effective communication of organizational information amongst staff, maintain constructive and cooperative interdepartmental relationships. Leverage knowledge and interpersonal skills to achieve departmental goals; Support Donor Services Management through collaboration with the management team, and to fill in for other managers as needed. Demonstrate actions consistent with role model behavior and attainment of We Are Blood goals; Present a professional and courteous demeanor at all times as a key public representative of We Are Blood. Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence. Perform special projects and other duties as assigned by Director of Fixed Site Operations . Skills, Education, & Experience: Minimum of 3 years of recent experience in a supervisory role in a medical setting, preferably with donor qualification, quality control and document review in a blood center environment. CPR certified. High school diploma or equivalent required. College degree preferred; College degree may substitute for 1 year of supervisory experience. Demonstrated high-level of organizational, logical, and interpersonal skills. Excellent customer service skills. Superior verbal and written communication skills required, experience writing employee evaluations and counseling statements, system improvement reports, SOPs, training plans and validation plans strongly preferred. Strong people management and leadership skills required, including experience in training and development. Strong computer skills. Experience with blood bank software preferred. Physical/Mental Abilities: Must be at least 21 years old, have reliable transportation and valid Texas driver's license; must be able to provide a copy of an acceptable driving record and proof of liability insurance. Ability to lead a team and exhibit professional conduct and demeanor at all times. Ability to adapt to changing situations . Ability to employ critical thinking skills to solve issues regarding donor eligibility, staffing, and other matters related to operations. Ability to maintain high attention to detail and make sound judgments in a busy and distracting environment including the ability to perform the same task repeatedly with a high level of accuracy. Ability to interpret and respond appropriately to sensitive/confidential information and situations. Ability to maintain on-call responsibilities, and flex set schedule to include evenings or alternate days of the week as needed including Saturdays/Sundays. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Ability to lift up to 25 pounds unassisted. We Are Blood, voted Top Workplaces 2022-2023 offers full benefits, life, Paid Time Off, 401K with match, financial planning and an awesome team. Be you. We are a drug free workplace.
$70k-108k yearly est. Auto-Apply 11d ago
Logistics Operations Manager
Trinity Global Consulting 3.8
Operations manager job in San Antonio, TX
Job Description DUTIES MAY INCLUDE: General warehousing tasks, customer support, requisition, shipping, receiving, building medical kits, inventory management, Quality Assurance (QA) and cargo preparation and deployment, to include medical controlled items stored in a secure location, operation of various materials handling equipment, and utilizing updating DoD MMIS records. This is a training unit, therefore administrative duties will include assisting with scheduling students for courses, tracking equipment and gear loaned to students, tracking training requirements, and other office administrative tasks to help keep the unit efficient. Additionally, must be able to work independently (single location sites) managing time wisely, coordinating logistics activities with other base organizations, units, and government agencies, ensuring the overall readiness and availability of unit ECMM to include general medical materiel management and warehouse activities, and other duties as assigned. The position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, small team collaboration, and strategic readiness reporting. Requirements Minimum/General Experience: Eight years of medical logistics field experience with six years of specialized medical materiel management experience. Specialized experience shall include general supply activities, ordering, receiving, customer support, inventory management, assemblage management, warehousing, and operation of various materials handling equipment. The specialized experience shall be in a healthcare or healthcare support environment or setting. Must have experience in using and running transactions in the MMIS. This position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, integrated collaboration, strategic readiness reporting, and the ability to work independently. Minimum Education Requirement: Accredited Associate's Degree or higher or eight years of medical logistics field experience with six years of specialized medical materiel management experience. Benefits At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes: Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP. Paid Time Off - PTO granted in accordance with contract requirements. Paid Holidays - 11 federal holidays observed annually. Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included. 401(k) Retirement Plan - Competitive plan managed through Ameritas. Professional Training - Formal training provided as required, with additional learning opportunities based on role.
$53k-78k yearly est. 4d ago
Logistics Operations Manager
Vali Incorporated
Operations manager job in San Antonio, TX
Job Description Job Title: Logistics Operations Manager Job Responsibilities: In addition to the duties of a Medical Materiel Specialist Level I, tasks shall include, but are not limited to: General warehousing tasks, customer support, requisition, shipping, receiving, building medical kits, inventory management, Quality Assurance (QA) and cargo preparation and deployment, to include medical controlled items stored in a secure location, operation of various materials handling equipment, and utilizing updating DoD MMIS records. Administrative duties will include assisting with scheduling students for courses, tracking equipment and gear loaned to students, tracking training requirements, and other office administrative tasks to help keep the unit efficient. Must be able to work independently (single location sites) managing time wisely, coordinating logistics activities with other base organizations, units, and government agencies, ensuring the overall readiness and availability of unit ECMM to include general medical materiel management and warehouse activities, and other duties as assigned. The position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, small team collaboration, and strategic readiness reporting. Minimum/General Experience: Eight years of medical logistics field experience with six years of specialized medical materiel management experience. Specialized experience shall include general supply activities, ordering, receiving, customer support, inventory management, assemblage management, warehousing, and operation of various materials handling equipment. The specialized experience shall be in a healthcare or healthcare support environment or setting. Must have experience in using and running transactions in the MMIS. This position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, integrated collaboration, strategic readiness reporting, and the ability to work independently. Minimum Education Requirement: Accredited Associate's Degree or higher or eight years of medical logistics field experience with six years of specialized medical materiel management experience. Vali, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Job Posted by ApplicantPro
$52k-82k yearly est. 16d ago
Logistics Operations Manager - 25-0046
Vali Corp
Operations manager job in San Antonio, TX
Job Title: Logistics Operations Manager Job Responsibilities: In addition to the duties of a Medical Materiel Specialist Level I, tasks shall include, but are not limited to: * General warehousing tasks, customer support, requisition, shipping, receiving, building medical kits, inventory management, Quality Assurance (QA) and cargo preparation and deployment, to include medical controlled items stored in a secure location, operation of various materials handling equipment, and utilizing updating DoD MMIS records. * Administrative duties will include assisting with scheduling students for courses, tracking equipment and gear loaned to students, tracking training requirements, and other office administrative tasks to help keep the unit efficient. * Must be able to work independently (single location sites) managing time wisely, coordinating logistics activities with other base organizations, units, and government agencies, ensuring the overall readiness and availability of unit ECMM to include general medical materiel management and warehouse activities, and other duties as assigned. * The position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, small team collaboration, and strategic readiness reporting. Minimum/General Experience: * Eight years of medical logistics field experience with six years of specialized medical materiel management experience. Specialized experience shall include general supply activities, ordering, receiving, customer support, inventory management, assemblage management, warehousing, and operation of various materials handling equipment. * The specialized experience shall be in a healthcare or healthcare support environment or setting. * Must have experience in using and running transactions in the MMIS. * This position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, integrated collaboration, strategic readiness reporting, and the ability to work independently. Minimum Education Requirement: * Accredited Associate's Degree or higher or eight years of medical logistics field experience with six years of specialized medical materiel management experience. Vali, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$52k-82k yearly est. 60d+ ago

Learn more about operations manager jobs

How much does an operations manager earn in New Braunfels, TX?

The average operations manager in New Braunfels, TX earns between $39,000 and $112,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in New Braunfels, TX

$66,000

$39,00010%

$66,000Median

$112,00090%

What are the biggest employers of Operations Managers in New Braunfels, TX?

The biggest employers of Operations Managers in New Braunfels, TX are:

At Home Medical
The Home Store
at Home Group

Job type you want

Full Time

Part Time

Internship

Temporary

Zippia Careers
Executive Management Industry
Operations Manager Jobs
Locations
New Braunfels, TX
Operations Manager New Braunfels, TX Jobs

Operations manager jobs in New Braunfels, TX

Assistant Store Manager (Bilingual)

Director of Operations

Director of Surgical Operations #2667

Store Manager

Store Manager

Assistant Store Manager, Austin

Store Manager

General Manager

Lead Conversion Manager

Pharmacy Operations Manager

Assistant Store Manager | Austin

Customer Operations Account Manager

Director of Operations Custom Cabinets

Director Of Field Operations

Voice of the Customer Operations Manager

Round Rock Fixed Site Operations Manager

Round Rock Fixed Site Operations Manager

Logistics Operations Manager

Logistics Operations Manager

Logistics Operations Manager - 25-0046

Learn more about operations manager jobs

How much does an operations manager earn in New Braunfels, TX?

What are the biggest employers of Operations Managers in New Braunfels, TX?