Operations manager jobs in New Orleans, LA - 900 jobs
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Brookshire Grocery Company 4.1
Operations manager job in Garyville, LA
At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's-operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.
We're all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact.
Here's what sets us apart:
Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
Savings for your lifestyle: Exclusive employee discounts on the things you need most.
Investing in your dreams: Scholarships and educational support to fuel your growth.
Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.
When you join BGC, you're not just starting a job-you're becoming part of something bigger. We're here to support your goals, inspire your journey, and celebrate your wins.
Job Summary:
Responsible for executing various store operation standards and procedures to maintain quality of product, food and physical safety, and inventory stock levels. Executes merchandising plans, indirectly manages achievement of store sales and profits using acceptable business practices and promotes customer service.
Essential Duties and Responsibilities:
Works in conjunction with upper management to train and develop partners, schedule, plan, assign, and direct work.
Supports upper management with the review of historical data regarding sales, ads and promotions. Co-manages inventory using item management processes to ensure satisfactory in-stock levels. May review profit and loss, sales, shrink, and labor data with upper management.
Indirectly responsible for maintaining and improving sales performance, cash flow, public relations, product quality, and work standards.
Frequently required to open/close the store. Ensures the store is presentable for the customer shopping experience; makes certain adequate staff is available; ensures safety, responsiveness, and fiscal management of cash and monetary assets.
Follows quality control and food safety standards throughout multiple departments and ensures dated products are stocked and rotated properly.
Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
Carries out initiatives and strategies for loss prevention and shrink reduction are being implemented.
Actively participates in and ensures the execution of effective merchandising plans to increase sales through displays, store layouts, and category management promotions.
Displays exemplary customer service and acts as a role model for partners; enforces customer engagement standards by greeting customers, answering questions, and responding to customer complaints.
Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
Knowledge, Skills and Abilities:
Intermediate knowledge of retail grocery store operations.
Intermediate knowledge of WFM (Workforce Management).
Basic understanding of Company checkout policies and procedures.
Basic knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
Basic knowledge of anti-money laundering and other government regulations relating to monetary transactions.
Basic knowledge of cash register.
Basic knowledge of on-site fuel station procedures, if applicable.
Basic knowledge of SAP for reporting purposes.
Basic mathematical skills.
Ability to lead and motivate others.
Ability to effectively communicate (in written and verbal form) with customers and partners.
Ability to remain professional and courteous with customers at all times.
Ability to organize, prioritize, and manage time.
Ability to prepare reports and business correspondence.
Ability to carry out short-term strategic objectives aligned with Company initiatives.
Ability to multi-task and work in a fast-paced environment.
Ability to evaluate partner performance and make corrections as needed, in a tactful manner.
Ability to maintain confidentiality regarding sensitive information.
Ability to learn new technology systems, methods and processes.
Ability to perform basic Microsoft Office functions.
Ability to safely work with sharp objects such as knives, box cutters, etc.
Ability to operate manual or electric pallet jack.
Ability to work flexible schedules including nights, weekends and holidays.
Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
Must report any potential hazards that cannot be immediately remedied to a supervisor.
Education, Experience and Qualifications:
Minimum 18 years of age required.
Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
High School diploma or GED and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
Must obtain Health Insurance Portability and Accountability Act (HIPAA) certification through Company LEARN program within 2 weeks of starting in role.
Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC) through Company LEARN program within 2 weeks of starting in role where applicable.
Must obtain Manager Food Safety certification through Company LEARN program within 2 weeks of starting in role.
Must obtain Anti-Money Laundering (AML) certification through Company LEARN program within 2 weeks of starting in role.
Must complete Fuel Operator C training through Company LEARN program.
Physical Demands:
Continuously required to use close vision, distance vision, depth perception or the ability to focus.
Continuously required to stand or walk.
Continuously required to talk and hear.
Frequently required to use hands for reaching, touching or handling.
Frequently required to use fine finger movements (ex. sorting and typing).
Frequently required to bend, kneel or squat.
Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
Attendance at work is required.
Work Context and Environment:
Work is generally performed in a retail store.
Occasionally exposed to outside temperatures and weather.
Occasionally exposed to extreme cold conditions (non-weather).
Occasionally exposed to extreme heat conditions (non-weather).
Occasionally exposed to wet, slippery or damp conditions.
Occasionally exposed to cleaning agents.
Quiet to moderate noise level.
Ready to find your place? BGC is "A Career Where You Belong."
Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.
$36k-46k yearly est. 1d ago
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Cafe General Manager: Lead Operations & Team Growth
The New Orleans Tribune 4.0
Operations manager job in New Orleans, LA
A local cafe in New Orleans is seeking a Cafe Manager to oversee daily operations and employee satisfaction. Responsibilities include managing staff, maintaining inventory, ensuring regulatory compliance, and fostering a welcoming atmosphere. The ideal candidate has at least 3 years of management experience, exceptional interpersonal skills, and the ability to lift 50 pounds. This position offers a chance to lead a dynamic team in a friendly environment.
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A premier marine services company in New Orleans is seeking a General Manager to lead their marine services operation. The ideal candidate will have proven leadership experience and a strong background in marine or technical services. Responsibilities include establishing strategic visions, managing day-to-day operations, and ensuring service delivery aligns with customer expectations. The role demands a hands-on leader who can drive measurable results and maintain operational readiness in a fast-paced environment.
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$69k-116k yearly est. 4d ago
Manager Franchise Performance- Baton Rouge
Franchise World Headquarters, LLC
Operations manager job in New Orleans, LA
Manager Franchise Performance
Territory: Baton Rouge
**Candidates must reside in or within commuting distance to Baton Rouge, Houma, or Lafayette areas**
Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.
Why Join Us?
At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
About the Role:
Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market.
Responsibilities include but are not limited to:
Drive Performance
Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios.
Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas.
Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth.
Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit.
Building Relationships
This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth.
Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field.
Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience.
Development
Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required.
Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition.
Attends company and industry events and conferences to network with colleagues and remain informed about industry trends.
Self-Development
Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in.
Qualifications:
Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role.
Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus.
5+ years of experience in Franchise Management, with a track record of driving business growth and profitability.
3+ years of Restaurant experience preferred.
Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations.
Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise.
Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders.
Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment.
Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect).
Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends.
Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required.
What do we Offer?
Insurance Plans (Medical/Dental/Vision/Life)
401k
Competitive Bonus
Mobility Allowance
Tuition Reimbursement
Company Holidays
Employee Resource Groups
Volunteering time
Many More.....
Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
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$70k-98k yearly est. 6d ago
Entrepreneurial General Manager
Laitram LLC 4.7
Operations manager job in New Orleans, LA
Lapeyre Stair, a division of Laitram LLC, is seeking a high energy, entrepreneurial and team oriented General Manager. The General Manager will be responsible for the overall performance of the business, including commercial growth, manufacturing excellence, and full P&L accountability. This individual will lead the team to drive strategy, execution, and alignment on continuous improvement and learning to achieve sustainable growth and profitability as the leader in the industrial stair and access solutions industry.
Lapeyre Stair invented the alternating tread stair and is the leader in delivering safe, space saving and cost-effective stair systems and platforms for industrial and commercial environments.
As part of Laitram LLC-a global, innovation-driven manufacturing company-Lapeyre Stair combines engineering excellence, operational discipline, and a commitment to continuous improvement and operational excellence to deliver customer value. Lapeyre Stair constructs precision-built metal stair systems using a state-of-the-art engineering and manufacturing system. The Lapeyre Stair product line includes Alternating Tread stairs, Steel Egress stairs (welded and bolted) as well as crossover systems, exit and intermediate platforms, and safety gates. Lapeyre Stair is one of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector. To learn more about our company culture, philosophy, and benefits, please visit our company page .
Key Responsibilities
Develop and execute the strategic plan for Lapeyre Stair to deliver growth, innovation, and operational excellence.
Lead a high-performing, cross-functional team across sales, engineering, operations, and support functions.
Foster a culture of accountability, continuous improvement, and safety.
Represent Lapeyre Stair as a key member of the Laitram leadership team, aligning with enterprise values and long-term objectives.
Commercial & Business Development
Oversee all commercial functions, including sales, marketing, and customer service.
Develop pricing, product, and go-to-market strategies that enhance competitiveness and profitability.
Build strong relationships with key customers and industry stakeholders.
Identify and pursue new market opportunities, partnerships, and distribution channels
Operations & Manufacturing
Lead manufacturing and supply chain operations with a focus on safety, quality, and efficiency.
Ensure that production capabilities and capacities align with market demand and growth goals.
Own the full P&L for Lapeyre Stair, ensuring achievement of revenue, margin, and EBITDA targets.
Oversee annual planning, budgeting, and forecasting processes.
Manage capital investments and working capital to support growth and financial health.
Qualifications
Bachelor's degree in business, Engineering or a related field required; MBA a plus.
5-7 years of work experience with 2-3 years in manufacturing or commercial operations or team leader roles.
Proven track record driving commercial growth and operational improvement.
Strong financial acumen, analytical skills, and strategic thinking ability.
Exceptional leadership, communication, and organizational skills.
Experience within engineered products, metal fabrication, or building products industries a plus.
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$41k-81k yearly est. 22h ago
Restoration General Manager
24 Hour Flood Pros
Operations manager job in New Orleans, LA
Restoration General Manager 24 Hour Flood Pros of New Orleans
Full Time • 24 Hour Flood Pros of New Orleans
Health insurance
Profit sharing
Vision insurance
Who We Are:
We are a national, NON-FRANCHISED residential restoration company, dedicated to providing exceptional service and solutions. With a commitment to quality and customer service, we focus on reshaping the restoration industry while empowering and building opportunities for our team and communities.
Are You Ready to Take Charge?
We are looking for an experienced Restoration Specialist to step into the role of Branch Manager. If you're tired of seeing your hard work benefit someone else, this is your chance to be your own boss and build equity in your branch!
What We Offer:
Competitive Salary range from $55,000 - $75,000 (W-2 and 1099 employment options)
Up to 10% equity ownership in the branch
Monthly Profit Sharing - Paid out on the 25th of every month
Job Leads will be provided
Vehicle Assistance (with potential vehicle provision based on performance)
All Equipment and Supplies
Medical, Vision, and Dental Benefits Available
Assistance with start-up costs and training
Key Responsibilities:
Ability to self-perform labor-intensive restoration services at residents' homes on a 24-hour basis
Quickly respond to emergency calls and perform on-site assessments of water, fire, and mold damage
Respond to and manage a high-volume of customer calls and projects simultaneously
Provide clear and accurate scoping of services, testing, and job estimates
Deliver exceptional service, maintaining a professional demeanor and clear communication with clients throughout the restoration process
Safely operate and maintain restoration equipment, including dehumidifiers, air movers, and moisture meters
Adhere to safety protocols, including the use of personal protective equipment and safe handling of hazardous materials
Qualifications:
Must be a self-starter with a strong work ethic and positive attitude
Ability to perform physically demanding demo/restoration tasks and work independently in a busy environment
Willingness to work in a fast-paced environment with the possibility of extended hours
Strong leadership and interpersonal skills
Possess excellent communication and problem-solving abilities
Previous experience in emergency mitigation or restoration services is preferred
High School Diploma, GED or equivalent
Compensation: $55,000.00 - $75,000.00 per year
EMERGENCY WATER & FLOOD RESTORATION CAREERS About 24 Hour Flood Pros™
Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team.
Dedicated Team Members
We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.
Or apply here Yes, Text Me!
I consent to receiving text messages about this hiring process and, if hired, future job related information from 24 HOUR FLOOD PROS LLC.
How many years of water damage restoration experience do you have?
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$55k-75k yearly 4d ago
General Manager- N Broad St
Checkers & Rally's
Operations manager job in New Orleans, LA
131 N. Broad Street New Orleans, LA 70119
PURPOSE OF YOUR WORK
At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the CorporateField Operations team you will be responsible for executing the restaurant plan, by achieving sales and profits goals and providing excellent Guest and Team service. The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees.
HOW YOU MAKE A DIFFERENCE EVERYDAY
Meeting budgeted sales and profits by managing all aspects of the P&L
Continually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
Determining staffing needs and hiring the right candidates for the right position
Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction
Training Team Members and Managers on operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations
Providing regular feedback and coaching to employees on their performance
Ensuring the restaurant is a safe, clean and fun environment for our employees and Guests!
WHAT'S IN IT FOR YOU?
Operations Excellence: Our team expects and delivers nothing but the best
Training & Development: We bring out the best by ensuring everyone gets well trained
Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and incentives such as our all expenses paid annual cruise
YOU'VE GOT THIS?
High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified
Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills
Microsoft Office and general systems experience
Strong verbal and written communications skills
Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment
Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
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$41k-74k yearly est. 2d ago
General Manager
PJ's Coffee of Greater Nola Area 3.5
Operations manager job in New Orleans, LA
Full Time • New Orleans - Poydras Street
Our ideal candidate is a self‑starter, punctual, and hard‑working.
Responsibilities
Train employees and monitor operations to ensure customers' expectations are exceeded
Manage back‑of‑the‑house employees to provide exceptional food quality in a timely and cost‑effective manner
Schedule, supervise and train front‑ and back‑of‑the‑house staff
Manage vendor services to maintain appropriate quantities and quality of product
Budget and monitor inventory, labor and restaurant costs to improve overall profitability
Implement health and safety protocols
Produce and analyze profit and loss reports
Qualifications
Previous coffee shop or restaurant management experience
High School Diploma or equivalent
Strong leadership skills
Available shifts: all days of the week. Compensation: $15.00 - $18.00 per hour.
About PJ's Coffee
New Orleans‑born coffeehouse for house‑roasted gourmet coffee, organic teas, the ORIGINAL Cold Brew iced coffee, blended drinks & pastries, and more! PJ's Coffee of New Orleans was founded in 1978 by Phyllis Jordan, a pioneer in the coffee industry who embraced high‑quality beans, superior roasting methods, and a pure passion for the art of coffee making. Today, PJ's Coffee is recognized for harvesting, roasting, and personally crafting gourmet drinks using only the top 1% of Arabica beans and delicious organic tea. In addition, our selection of fresh breakfast pastries and hot breakfast sandwiches makes for the perfect beverage pairing.
PJ's Coffee carries a complete line of espresso‑based beverages, flavored coffee, and award‑winning Original Cold Brew Iced Coffee. PJ's Coffee is committed to bringing our customers the freshest coffee possible, while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs.
Some Perks of Joining PJ's Include
Flexible Schedules
Enjoyable Work Environment with Supportive Management
Employee Incentives
Growth Potential
Working at PJ's makes you appreciate the existence of local, community‑based coffee shops. Most of the customers have been going there for years and their children follow suit. Customers feel comfortable and often end up spending a few hours or more daily at the cafe. Coworkers are trustworthy and hardworking and are all fully capable of handling a large volume of customers on their own. The manager goes out of his way to make sure his employees are well educated about their job so as to better appreciate it.
Apply with Indeed (if you already have a resume on Indeed) or apply here.
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$15-18 hourly 2d ago
F&B General Manager
The Crescent Hotels Group 4.2
Operations manager job in New Orleans, LA
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
ESSENTIAL JOB FUNCTIONS:
LEADERSHIP & TALENT MANAGEMENT
Direct all staffing functions including recruitment, interviewing, hiring, performance evaluations, coaching and corrective action
Provide strong day-to-day leadership to F&B managers, supervisors and associates to ensure alignment with hotel standards and organizational goals.
Establish a culture of continuous learning by implementing comprehensive training and development programs across all food and beverage departments.
Conduct effective pre-shift briefings and ensure teams are fully informed on menu updates, service expectations and operational priorities.
Foster a positive, collaborative work environment that promotes accountability, professional growth and high service standards.
FINANCIAL MANAGEMENT
Develop, implement, and monitor labor schedules, staffing plans and productivity metrics to meet financial targets.
Oversee cost-control measures in accordance with Crescent standards, including food, beverage, labor, inventory and waste management.
Participate in annual budgeting and ongoing forecasting processes for all food and beverage outlets.
Review financial reports regularly to assess revenue performance, cost variances and profitability opportunities.
Oversee outlets in achieving predetermined financial objectives through strategic planning, menu engineering, merchandising and promotional initiatives.
GUEST SERVICE EXCELLENCE
Maintain a high level of guest satisfaction by regularly reviewing service feedback, guest scores and operational trends.
Identify service gaps and implement action plans to elevate the guest experience across restaurants, bar/lounge, room service and banquet operations.
Ensure menus, presentations, and service delivery reflect current industry trends and exceed guest expectations.
Develop creative service concepts, signature programming, and seasonal promotions that enhance the overall dining experience.
OPERATIONAL OVERSIGHT
Provide strategic direction and operational oversight for all F&B sub-departments, including restaurants, bar/lounge, room service, banquets, kitchens and stewarding.
Clearly define and delegate roles, responsibilities, and decision-making authority to ensure operational efficiency throughout all outlets.
Ensure cash handling, inventory processes, and liquor control procedures are consistently executed by all team members.
Utilize modern management tools such as standardized recipes, portion specifications, purchasing guidelines, forecasting models, and production control systems.
Coordinate with culinary leadership on menu development, production standards, and service flow to ensure operational excellence.
COMPLIANCE & ADMINISTRATION
Ensure adherence to all corporate, federal, state, and local regulations related to food safety, sanitation, and the service of alcoholic beverages.
Maintain accurate and timely administrative documentation, including financial reporting, quality assurance logs, labor forecasting, and departmental meeting records.
Demonstrate reliable attendance and schedule flexibility in alignment with business needs.
Safeguard the hotel's brand standards and Crescent policies through consistent operational audits and staff coaching.
Perform additional duties and responsibilities as assigned to support hotel objectives.
Minimum 5-7 years of progressive Food & Beverage leadership experience in a full-service hotel, luxury restaurant group, or equivalent hospitality environment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Crescent Hotels & Resorts
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$40k-61k yearly est. 3d ago
District Service & Parts Manager
The Friedkin Group 4.8
Operations manager job in New Orleans, LA
Living Our Values All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.
Why Join Us
Career Growth: Advance your career with opportunities for leadership and personal development.
Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.
Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.
Total Rewards
Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.
A Day In The Life
The District Service & Parts Manager (DSPM) serves as GST's primary point of contact for all dealership business related to Fixed Operations. The DSPM will lead and drive a world class performance culture by developing proactive partnerships with our dealers. The main goals of the position are: to improve dealer customer retention, drive parts, service and collision growth and promote overall dealer health in their fixed operations.
As a District Svc & Parts Mgr you will:
Improve dealership Service Retention. Educate dealer personnel on retention drivers and instill a retention culture throughout the district. * Analyze retention impact opportunities and provide dealers with corrective actions. * Facilitate process improvement and provide in-dealer training to dealership personnel. * Support retention strategies and efforts of GST Fixed Operations.
row the dealership service business. * Analyze sales growth opportunities and construct business plans for dealers to achieve their growth goals. * Implement process improvements and in-dealer training to maximize sales opportunities. * Support service growth strategies and efforts of GST Fixed Operations.
Promote GST Fixed Operations marketing strategies and initiatives. * Leverage marketing strategies and initiatives as solutions to driving parts and service sales. * Ensure dealership awareness and participation in marketing strategies and initiatives. * Provide dealership support and counsel to maximize effectiveness of marketing strategies and initiatives.
Grow the dealership parts business. * Analyze sales growth opportunities and construct business plans for dealers to achieve their growth goals. * Specific emphasis given to growing parts business through the wholesale channel. Utilize Toyota wholesale tools and guide dealers on how to generate new wholesale business.
Promote dealership parts inventory health. * Educate dealer personnel on the importance of off-the-shelf fill to the service department and ensure the dealer has a measurement mechanism in place. * Analyze parts inventory to determine where inventory is short, in excess or obsolete. Counsel dealers on optimal inventory profile and assist with corrective actions.
Grow the dealership collision business. * Identify potential opportunities for new collision centers in the district. Construct the business case and gain the dealer's commitment to invest in a collision center. Guide the dealer through the process of opening a new collision center. * Promote the Toyota Certified Collision Center program by identifying new TCCC candidates. Construct the business case supporting certification and gain the dealer's commitment to certify. * Drive operational improvement by leveraging TCCC best practices in non-TCCC collision centers.
What We Need From You
Bachelor's Degree Req
Previous experience in a dealership fixed operations department, aftermarket service operation or OEM fixed operations field role Preferred
5-7 years in the field or in a related area. Required
Must be willing to relocate to and within the Gulf States Toyota Region (Texas, Mississippi, Louisiana, Arkansas, & Oklahoma)
Selling Techniques Intermediate-Advanced Required
Customer Relationship Management Develops, implements, or follows the organization's guidelines and practices when interacting with customers to ensure a positive experience and to retain, grow, or generate new business. Intermediate-Advanced Required
Forecasting Intermediate-Advanced Required
Negotiation Intermediate-Advanced Required
Influencing Skills Intermediate-Advanced Required
Accountability Accountability is the assumption of responsibility for one's actions, ownership of mistakes, and commitment to improvement. Intermediate-Advanced Required
Relationship Building Intermediate-Advanced Required
Business Acumen Business acumen is the knowledge and understanding of an organization's operations, and the industry and competitive environment in which it operates. Intermediate-Advanced Required
Sales Presentations Intermediate-Advanced Required
Analytical Skills Analytical Skills refers to the ability to gather, organize, research, and review information in order to draw conclusions and solve complex problems. Intermediate-Advanced Required
Physical and Environmental RequirementsThe job requires significant domestic travel. As a result, the duties for this position occur in various places including, but not limited to an office environment, car dealerships, and semi-industrial settings. The associate will regularly be exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions. The noise level for this position will vary and the associate may be exposed to loud noise levels.
Travel Requirements
50%
Join Us
The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at . We celebrate diversity and are committed to creating an inclusive environment for all associates.
We are seeking candidates legally authorized to work in the United States, without Sponsorship.
#LI-JT1
$37k-67k yearly est. 2d ago
Area Business Manager
Zoetis, Inc. 4.9
Operations manager job in New Orleans, LA
Role Description
This territory primarily covers Arkansas, Louisiana, and Mississippi. The southern portion extends along the Gulf Coast, including southeast Texas around Houston and coastal Louisiana. The territory also reaches into southeastern Missouri near the St. Louis metro area.
We are seeking a highly capable individual for Area Business Manager (ABM), US Diagnostics Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company.
This position will require travel throughout the designated geography and may require overnight stays.
Leading People
Lead and develop all colleagues in Area accordingly based on position.
Consistently demonstrate Solution Coaching capabilities
Direct the business activities and efforts of the area Diagnostics Sales Consultants (DSC) and Diagnostic Technical Specialists (DTS) to meet objectives set forth by management.
Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools.
Spend 75% of available time on field-coaching days to help DSCs and DTSs meet performance objectives by strengthening their core capabilities and professional development
Demonstrate strong leadership and collaboration across all team members
Sales Performance
Meet or exceed sales objectives (quota) the Diagnostics business via development and coaching of DSCs and DTSs within targeted area
Successfully lead the launch of new products / services /equipment
Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports.
Leading the Business
Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall.
Coordination and resource allocation of marketing efforts in the area, balancing needs of Diagnostic Sales Consultant and Diagnostic Technical Specialists
Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc.
Attending and participating in new product launches and periodic regional/area sales meetings.
Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management.
Education and Experience
Undergraduate degree (BS/BA) strongly preferred
Minimum of 3 years people leader/management experience for external talent
Technical Skills
Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance.
Excellent communication, interpersonal, business management and computer skills
Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic
Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization.
Adept at working in highly fluid, complex, and ever-changing environments.
Uses analytics and insights to enhance decision-making and tactical execution across area.
Follow-through and attention to detail.
Ability to manage assigned expense budgets
Customer focused professional demeanor and presentation style.
Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages.
Demonstrated ability to work independently and in a close team environment, self-starter
Animal Health experience and knowledge of small animal veterinary medicine
Diagnostic experience preferred
Exhibit willingness to accept and incorporate feedback
Verbal, written, presentation, interpersonal, and communication skills.
Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information
Proficiency in MS Office (Word, Excel, Outlook, Powerpoint) and ability to learn Zoetis systems
Physical Skills
Ability/Willingness to travel extensively (50-60%) to manage area personnel and business needs as necessary
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$87k-114k yearly est. 3d ago
Market Area Manager - Baton Rouge East, LA
Credit Acceptance 4.5
Operations manager job in New Orleans, LA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSAHP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$19k-27k yearly est. 2d ago
Wholesale Operations Director
Open Positions at Krewe
Operations manager job in New Orleans, LA
Key Responsibilities
Wholesale Operations Strategy & Process Excellence
Build and implement scalable operational workflows that support wholesale revenue growth and account expansion.
Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management.
Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks.
Own the wholesale marketing and promotional calendar to align campaigns with sales objectives.
Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools.
Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency.
Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution.
Systems, Tools & Reporting
Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred).
Build dashboards and reporting tools that increase visibility into:
- sales performance & sell-through
- account ordering behavior
- operational & sales related KPIs
- fulfillment accuracy & returns
Support accurate forecasting and demand planning in partnership with Planning and Production.
Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks.
Improve reporting automation and data flows to support decision-making across the wholesale organization.
Team Leadership & Partner Support
Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience.
Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs.
Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies.
Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners.
Develop, refine, and maintain documentation for process governance across the wholesale ecosystem.
Cross-Functional Collaboration
Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX.
Align inventory, production timelines, and assortments with wholesale demand and sell-through data.
Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines.
Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication.
Requirements
Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods.
Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights
Proven ability to design and scale operational processes that drive efficiency and revenue growth.
Strong leadership experience with the ability to inspire & motivate high-performing teams.
Exceptional communication and interpersonal skills with cross-functional partners and executives.
Highly organized operator with strong analytical, problem-solving, and project-management capabilities.
Proficiency with ERP and inventory management systems (NetSuite strongly preferred).
Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies.
Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
Benefits & Perks
Competitive compensation
Medical, dental, and vision insurance
Life, AD&D, and voluntary supplemental coverage
FSA & HSA programs
401(k) investment options
Adoption Assistance, EAP, and commuter benefits
Paid Parental Leave
Quarterly Cultural Spend
Training & development + educational allowance
10 paid holidays + PTO accrual
Quarterly employee eyewear allowance
Diversity, Equity & Inclusion
KREWE is committed to an inclusive, equitable workplace. We welcome all qualified applicants and provide equal employment opportunities without discrimination or retaliation based on any protected characteristic under applicable law.
$65k-120k yearly est. 31d ago
Wholesale Operations Director
Emerging Blue Jobs
Operations manager job in New Orleans, LA
Job Description We are seeking an experienced and solutions-driven Director of Wholesale Operations to lead the operational backbone of our client's wholesale division and elevate the service experience we provide to our partners. This leader will bring deep expertise in wholesale process management, sales operations, analytics, and cross-functional partnership ideally within fashion, retail, or consumer goods. Previous experience in the optical industry is a plus.
The Director will oversee the execution of wholesale selling strategies, streamline operational workflows, enhance sell-in and sell-through optimization, and ensure seamless coordination between Sales, Planning, Customer Service, Logistics, Marketing, and Finance. This role also serves as the operational “voice of the customer,” influencing inventory allocation, product flow, and account-level support to optimize growth and profitability. If you excel at building scalable systems, driving operational excellence, and supporting high-performing teams, this is an opportunity to make a significant impact within a fast-growing independent brand.
Key Responsibilities
Wholesale Operations Strategy & Process Excellence
Build and implement scalable operational workflows that support wholesale revenue growth and account expansion.
Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management.
Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks.
Own the wholesale marketing and promotional calendar to align campaigns with sales objectives.
Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools.
Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency.
Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution.
Systems, Tools & Reporting
Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred).
Build dashboards and reporting tools that increase visibility into:
- sales performance & sell-through
- account ordering behavior
- operational & sales related KPIs
- fulfillment accuracy & returns
Support accurate forecasting and demand planning in partnership with Planning and Production.
Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks.
Improve reporting automation and data flows to support decision-making across the wholesale organization.
Team Leadership & Partner Support
Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience.
Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs.
Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies.
Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners.
Develop, refine, and maintain documentation for process governance across the wholesale ecosystem.
Cross-Functional Collaboration
Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX.
Align inventory, production timelines, and assortments with wholesale demand and sell-through data.
Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines.
Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication.
Requirements
Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods.
Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights
Proven ability to design and scale operational processes that drive efficiency and revenue growth.
Strong leadership experience with the ability to inspire & motivate high-performing teams.
Exceptional communication and interpersonal skills with cross-functional partners and executives.
Highly organized operator with strong analytical, problem-solving, and project-management capabilities.
Proficiency with ERP and inventory management systems (NetSuite strongly preferred).
Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies.
Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
$65k-120k yearly est. 9d ago
Wholesale Operations Director
Emerging Blue, Inc.
Operations manager job in New Orleans, LA
We are seeking an experienced and solutions-driven Director of Wholesale Operations to lead the operational backbone of our client's wholesale division and elevate the service experience we provide to our partners. This leader will bring deep expertise in wholesale process management, sales operations, analytics, and cross-functional partnership ideally within fashion, retail, or consumer goods. Previous experience in the optical industry is a plus.
The Director will oversee the execution of wholesale selling strategies, streamline operational workflows, enhance sell-in and sell-through optimization, and ensure seamless coordination between Sales, Planning, Customer Service, Logistics, Marketing, and Finance. This role also serves as the operational “voice of the customer,” influencing inventory allocation, product flow, and account-level support to optimize growth and profitability. If you excel at building scalable systems, driving operational excellence, and supporting high-performing teams, this is an opportunity to make a significant impact within a fast-growing independent brand.
Key Responsibilities
Wholesale Operations Strategy & Process Excellence
Build and implement scalable operational workflows that support wholesale revenue growth and account expansion.
Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management.
Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks.
Own the wholesale marketing and promotional calendar to align campaigns with sales objectives.
Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools.
Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency.
Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution.
Systems, Tools & Reporting
Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred).
Build dashboards and reporting tools that increase visibility into:
- sales performance & sell-through
- account ordering behavior
- operational & sales related KPIs
- fulfillment accuracy & returns
Support accurate forecasting and demand planning in partnership with Planning and Production.
Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks.
Improve reporting automation and data flows to support decision-making across the wholesale organization.
Team Leadership & Partner Support
Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience.
Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs.
Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies.
Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners.
Develop, refine, and maintain documentation for process governance across the wholesale ecosystem.
Cross-Functional Collaboration
Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX.
Align inventory, production timelines, and assortments with wholesale demand and sell-through data.
Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines.
Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication.
Requirements
Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods.
Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights
Proven ability to design and scale operational processes that drive efficiency and revenue growth.
Strong leadership experience with the ability to inspire & motivate high-performing teams.
Exceptional communication and interpersonal skills with cross-functional partners and executives.
Highly organized operator with strong analytical, problem-solving, and project-management capabilities.
Proficiency with ERP and inventory management systems (NetSuite strongly preferred).
Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies.
Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
$65k-120k yearly est. 9d ago
Louisiana Director of Operations
River City Security and Investigations 3.7
Operations manager job in New Orleans, LA
River City Security is seeking a Director of Operations to manage our private security company's operations in Louisiana. This role involves overseeing security services, optimizing operations, and ensuring client satisfaction. Responsibilities include operational strategies, logistics management, administrative oversight, personnel management, client relations, compliance, continuous improvement, and crisis management.
Requirements:
3-5 years of verifiable security management experience.
Minimum age of 21, or as per state security license requirements.
U.S. citizenship or authorization to legally work in the U.S.
High school diploma or GED.
Background check, motor vehicle report, and drug testing required.
Self-motivation and excellent communication skills.
Proficiency in Microsoft Office Suite.
Reliable transportation and punctuality.
Responsibilities:
Obtain necessary state-required training or licensing.
Oversee day-to-day operations across Louisiana.
Approve/deny overtime, review termination disciplinary forms.
Order necessary equipment and manage company cards.
Maintain financial/capital budget for the region.
Ensure compliance with security contracts' policies.
Conduct regular meetings with staff and executive administration.
Supervise Assistant Directors and Area Managers.
Approve vacations/time off and make staffing adjustments.
Coordinate with executive/GM management teams for client relations.
View all jobs at this company
$61k-105k yearly est. 60d+ ago
Director of Operations
Hamdallah
Operations manager job in Metairie, LA
Brief description
The OperationsManagermanage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for Ideal Market. This person must ensure safe and efficient operations, serve as a company representative on regulatory issues and carry out supervisory responsibilities in accordance with Ideal Market's policies and applicable laws.
Responsibilities:
Develop, motivate, and direct Store Directors in a manner that maximizes sales, earnings, and customer satisfaction via regular store visits and constructive feedback
Provide supportive leadership to store staffs by recommending insight and direction for personal development
Responsible with the Store Director for the hiring, orientation, and training of store department managers.
Maintain active participation at store level to minimize employee conflict and complaints; facilitate resolution when necessary
Initiate the completion of company required forms and correspondence timely and accurately
Responsible for managing P & L statements within assigned district
Review all store schedules. Ensure that projections are real and attainable
Give all stores weekly/monthly sales projections
Give all stores weekly/monthly payroll projections
Supervise all monthly deep cleaning procedures in stores. Enforce current schedule.
Enforce all company policies and procedures in a timely manner
Complete weekly reports of progress, goals and achievements to the company Business Manager and/or VP of Operations.
Conduct weekly or biweekly meetings with Store Directors of existing and upcoming procedures and sales objectives.
Responsible for meeting with all department supervisors to ensure proper objectives are met such as sales etc.
Responsible for overseeing new store openings and development (If Applicable)
Requirements Qualifications:
3-5 years of experience managing others
Logistics background and experience a plus
Must be comfortable working in a fast-paced busy environment
Knowledge of P&L Management
Ability to assist with moves when necessary
Self-motivated with the ability to prioritize and problem solve
View all jobs at this company
$65k-121k yearly est. 60d+ ago
Executive Director, Revenue Cycle and Business Operations
Tulane University 4.8
Operations manager job in Harahan, LA
The Executive Director will be a strategic leader responsible for advancing ambulatory revenue cycle (RCM), financial and technological advancement focusing on optimization, enterprise growth, and data-driven decision-making. This role will focus on developing and executing business strategies that align with growth priorities, leveraging analytics, AI relating to business operations, and predictive modeling to identify revenue opportunities, control costs, and improve financial performance across outpatient operations. The Executive Director will harness insights to guide strategic business planning, address challenges like no-shows and referral leakage, and position clinics for long-term success. By driving financial and strategic transformation, ensuring sustainable growth, competitive advantage, and high-value care for patients and communities.
Responsible for achieving and maintaining high functioning patient accounting processes across the organization. Develops and implements Patient Accounting policies and procedures that support organizational mission, vision and values while promoting efforts to improve the financial health of the organization. Ensures operation of data exchange across various platforms. Responsibilities of this role include the achievement of annual and periodic goals for statistical indicators of financial performance, in particular cash collections, maintaining the integrity of financial reporting and facilitating the efficient operation of functions and management of the Patient Accounting Department.
Drives revenue cycle operational performance and key financial metrics. Responsible for strategic planning to achieve revenue and reimbursement goals, while maximizing cash flow and ensuring compliance with federal and state regulations. This role involves identifying opportunities for financial improvement, formulating and implementing best practices, and maintaining fiscal responsibility for all revenue cycle activities. Additionally, this position sits on the Finance Committee and is the single source of leadership to all areas of the Revenue Cycle Team which includes Finance and Billing Software systems and staff while developing its strategic plan and ensuring all goals and objectives are met. Works with and manages analytical reporting requirements of teams, project managers, leaders and staff, mentoring, and scaling effectively with growth. Foster a culture of continuous learning, hiring top talent, holding rigorous technical discussions, and promoting high standards. Collaborate closely with product, data science, infrastructure, vendors, partners, and executive stakeholders to align applications and drive innovation and technological decisions and efforts with strategic business goals. Implement best practices for workflows- scalability, observability, incident response, and reliability of all applications.
* Demonstrated leadership, diplomacy and relationship building skills.
* Excellent interpersonal, verbal and written communication, and presentation skills.
* Analytical reporting and staff benchmarking and report card outcomes accountability.
* Proven problem-solving, mediation, and negotiation skills.
* Strong overall technology foundation and understanding of the evolving landscape.
* Information Technology/Billing Software, preferably IDX experience in medical practices utilizing in-house billing, accounts receivable systems, electronic medical records systems, interfaces with hospitals, payers, and third-party clearing houses.
* Knowledge of governmental and private third-party payor regulations, compliance issues, and other insurance processing rules and regulations, accounting principles and procedures, ICD9, ICD10, CPT and HCPCS knowledge and experience with all aspects of the reimbursement cycle including registration, charge capture, data entry and claims submissions.
* Knowledge of Fair Debt Collection and HITECH Policies.
* Experience with compiling and analyzing data and producing focused/relevant reports for presentations to multiple stakeholders.
* Excellent organizational and time management skills.
* Demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines.
REQUIRED BACKGROUND CHECK:
CMS requires TUMG to perform initial and monthly exclusion screenings on all employees and vendors who have access to PHI or patient billing information. SanctionCheck searches Office of Inspector General (OIG)- LEIE, General Services Administration (GSA) -System for Award Management (SAM) for compliance.
Additionally, TUMG performs screenings with the Louisiana Department of Health (LDH)- Louisiana Public Exclusions (LAM) databases for compliance.
These screenings ensure that individuals or entities excluded from federal healthcare programs are not involved in patient care or billing activities-protecting patients, preventing fraud, ensuring accurate claims, and maintaining CMS compliance.
* Master's Degree: minimum four (4) years' experience with an emphasis on finance, ambulatory revenue cycle and IT transformations.
* 8 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment.
* Experience with IDX suite of revenue cycle applications
* 10 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment.
* 5- 8 years of experience dealing with rules/regulations of Medicare/Medicaid and other government payers as well as commercial insurers.
* Demonstrated experience in championing a compelling vision and leading by example while guiding a large team through transitions to new achievement
* Working knowledge of CACHE & SQL databases and languages as well as UNIX & Microsoft operational environments.
* Embrace a business mindset that involves thinking strategically to align engineering efforts with the overall business goals, prioritizing high-ROI projects, and cultivating an entrepreneurial spirit of ownership and continuous improvement within the teams.
* Extensive knowledge of IDX and patient portal software.
* Expert level competence in AR and Front-End operationsmanagement, financial systems, and data integration.
$77k-111k yearly est. 21d ago
Office Operations Manager
Cooper Septic Service
Operations manager job in Slidell, LA
Are you a detail-oriented individual with a passion for overseeing office operations? Cooper Septic Service is seeking a full-time Office OperationsManager in Slidell, LA. This role offers the exciting opportunity to play a crucial part in the daily functions of a busy septic service company.
WHAT'S IN IT FOR YOU?
The pay for this position ranges from $16 to $22 per hour, based on experience and qualifications. You will typically work 40 hours per week, 7 AM - 4 PM with a 1-hour lunch.
All that you need is:
Bachelor's degree in business administration, management, communications, finance, or other related field
2+ years of experience as an office manager or similar administrative role
Preferred:
Experience in a home services industry such as electrical, plumbing, or HVAC
Experience with a customer relationship management or field management software, such as ServiceTitan, Jobber, or House Call Pro
Familiarity with a methodical business management system such as Entrepreneurial Operating System (EOS)
HOW DO WE CARE FOR OUR TEAM?
Our well-deserved reputation of excellence is due in part to our incredible team. We are taking important steps to ensure our employees' and clients' health and safety. Our team members also enjoy competitive pay, a supportive company culture, and an environment that promotes continuous professional development, leadership, and independent decision-making.
OUR INCREDIBLE BENEFITS
Bi-annual bonuses
Overtime opportunities
10 PTO days
Weekly pay
Direct deposit
Performance reviews with pay advancement opportunities (at 3 months, 6 months, 12 months, and annually thereafter)
Growth opportunities
WHAT CAN YOU EXPECT AS OUR OFFICE OPERATIONSMANAGER?
As the Office OperationsManager,you will play a crucial role in overseeing the work of all office employees to ensure productivity, meeting deadlines, and upholding company standards. You will serve as the primary point of contact for the office, handling phone calls, emails, and general inquiries with professionalism and efficiency. Additionally, you will collaborate closely with senior management to develop, document, and implement internal systems, including processes, procedures, and workflows, to streamline operations, extract and compile data to generate reports for senior management, and enhance our overall efficiency. This administrative management position offers a unique opportunity to make a direct impact on the success of our company!
A LITTLE BIT MORE ABOUT US
Cooper Septic Service LLC is a 4th-generation business and is known for resolving residential and commercial wastewater/septic system issues throughout St. Tammany Parish, Louisiana. With the goal of being the best in the business, we are dedicated to delivering value to our customers by providing smart, sensible, and affordable septic solutions through the use of only high-quality products and professional service.
TAKE THE NEXT STEP!
So, what do you think? If you can meet these requirements and perform this administrative job as described above, we would be happy to have you as part of our team! Apply now with our quick and easy initial application!
$16-22 hourly 32d ago
General Manager, Cafe French Truck Coffee
The New Orleans Tribune 4.0
Operations manager job in New Orleans, LA
The Cafe Manager maintains daily operations, employee safety, and employee satisfaction of the cafe. The Cafe Manager is responsible for managing their location regarding labor and regulatory compliance, inventory control, scheduling, expense control, and operational performance, while fostering and maintaining a friendly, welcoming, organized, clean and customer service driven atmosphere. They act as a representative of French Truck Coffee, building and fostering professional relationships internally with their staff.
Essential Job Functions
Manage the cafe staff, both front and back of house (kitchen)
Produce the weekly team schedule for your cafe with labor goals in mind
Track and maintain attendance compliance for all team members
Maintain cafe inventory by keeping your location's orders and invoices organized according the the record retention policy
Manage the overall performance of your staff by providing coaching and fostering an environment of learning for all employees
Input order requests for necessary Cafe items and other purchases necessary for the successful operation of your cafe
Work with your OperationsManager to help manage safety, quality, and productivity standards for all Team Member positions.
Regularly inspect the facilities to ensure compliance with all programs, policies, and standards.
Maintain a strong communication channel with your OperationsManager including a bi-weekly 1:1 with your OperationsManager
Help to ensure a training program is planned and followed through with all front of house employees and back of house employees
Requirements
At least (3) years of management experience, preferably in the food service industry
Excellent interpersonal, motivational, team building, and leadership skills
Able to lift up to 50 pounds
Able to stand for prolonged periods of time frequently
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How much does an operations manager earn in New Orleans, LA?
The average operations manager in New Orleans, LA earns between $37,000 and $107,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in New Orleans, LA
$63,000
What are the biggest employers of Operations Managers in New Orleans, LA?
The biggest employers of Operations Managers in New Orleans, LA are: