Director of Restaurant Operations
Operations manager job in New York, NY
Join Our Team as the Director of Restaurant Operations in a dynamic airport environment!JFK Terminal 4 - Director of Restaurant Operations
$140,000 - $150,000 / year
Quarterly Bonus + Year-End Super Bonus
Full Benefits Package
Career Growth in a High-Visibility Airport Operation
SSP America operates a diverse portfolio of restaurants across John F. Kennedy International Airport Terminal 4. We work closely with our brand partners and airport authorities to deliver great experiences for the nearly 100 million passengers traveling through our airports each year. With stories of unrivaled hospitality and authenticity at the heart of what we do, our team members bring our airports to life.
We elevate airport food and beverage and take pride in delivering “a taste of place ” throughout North America.
We are excited to offer a career-defining opportunity for an experienced Director of Restaurant Operations to lead the large-scale, multi-brand food and beverage operation within JFK Terminal 4. This is a high-impact leadership role overseeing 18 units making it one of the most operationally complex terminals in our portfolio.
What You'll Do
Operational Leadership
Lead and support a team of multi-unit managers and direct reports, ensuring consistent execution of brand standards, product launches, and promotional programs.
Maintain uncompromising quality, food safety, and operational integrity in all units.
Conduct regular internal assessments to ensure compliance, readiness, and optimal guest experience.
Business & Financial Management
Own full P&L responsibility for a large-scale, multi-unit environment with diverse concepts and brand partners.
Analyze KPI and sales performance trends, forecast business needs, and create action plans that drive sustainable results.
Optimize labor, inventory, and cost structures through effective planning and operational discipline.
People Leadership
Build a strong leadership bench by coaching, mentoring, and developing managers to meet the demands of a complex terminal.
Foster a collaborative, inclusive, and high-performance culture with clear expectations and accountability.
Support succession planning and ensure strong leadership continuity across all units.
Systems, Compliance & Process Management
Enforce compliance with SSP policies, brand standards, union requirements, and local/state regulations.
Implement scalable systems and processes that support consistent execution across multiple concepts and unit types.
Partner with internal departments (Finance, HR, Culinary, Brands) to ensure alignment and support operational goals.
Minimum Requirements
Experience & Scale Requirements
Minimum 10 years of progressive restaurant leadership experience with full P&L accountability.
Minimum 5 years of multi-unit leadership overseeing General Managers or multi-unit managers -
required
.
Experience leading a minimum of 8 operating units within a multi-concept portfolio -
required
.
Experience managing at least $30 million in annual sales volume -
required
.
Airport operations experience or leadership in a similarly regulated, high-volume environment - strongly preferred.
Operational & Leadership Competencies
Demonstrated success in stabilizing or turning around underperforming units using systems-based leadership.
Proven ability to build strong cultures, develop leaders, and maintain calm, structured accountability in fast-paced environments.
Experience partnering with cross-functional teams (Finance, HR, Culinary, Brands, Airport Authorities) to achieve operational goals.
Technical Skills
Strong proficiency with POS systems and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Ability to develop operational presentations and reporting for senior leadership.
Diversity Statement
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
Assistant Store Manager
Operations manager job in Deer Park, NY
Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Non-Perishable Manager to oversee the daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments.
What we'll ask of you:
Department Management:
Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments
Ensure departments meet or exceed sales and profit targets
Maintain high standards of sanitation and safety, ensuring compliance with all regulations
People Development and Diversity:
Direct, oversee, and evaluate the training of all non-perishable department team members
Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
Foster a culture of diversity and inclusion within the team
Control turnover by fostering a positive work environment
Labor Relations:
Manage labor relations to ensure compliance with company policies and labor laws
Address and resolve employee issues and grievances in a timely and effective manner
Customer Service Excellence:
Cultivate a culture of excellence in customer service, providing best-in-class service
Ensure customers experience a well-stocked store with the freshest product offerings
Support team members in their training to consistently deliver exceptional customer service
Operational Efficiency:
Coach and provide feedback for efficient operations to better reduce and control costs
Implement and oversee action plans to improve department performance
Monitor inventory levels and ensure accurate stock management
Compliance and Safety:
Ensure all departments comply with company policies and regulatory requirements
Conduct regular safety audits and training sessions
Maintain a clean and safe working environment for all associates
What you bring to the table:
1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy
Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
Highly motivated, results-oriented, and a self-starter with a proven track record of success
Strong ability to influence and communicate effectively across different functions
Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
High level of customer service skills, with a genuine passion for exceeding customer expectations
Creative and strategic thinking abilities to drive innovation and continuous improvement
Effective organizational and time management skills to ensure efficient operations
Ability to work flexible hours, including weekends and holidays
What we bring to the table:
Culture committed to celebrating diverse backgrounds and experiences
Comprehensive benefits
Opportunities for professional development and career growth
Associate discounts
Team of associates dedicated to serving our local customers and supporting our communities
Salary: $64800-$97200
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply .
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
Unit Manager (RN)
Operations manager job in Catskill, NY
-:
A Great Place to Work:
Preferred Professional Services (PPS) is a proud affiliate of National Health Care Associates, a growing network of more than 40 short-term rehabilitation and long-term care centers that touch the lives of thousands of families throughout the Northeast.
We have per diem shifts available now in our Long-Term Care and Rehab Facilities!
-:
What You'll Do:
As an RN Unit Manager, you will oversee and coordinate the nursing staff within a dedicated unit. Your role is instrumental in ensuring the delivery of quality care, fostering a positive work environment, ensuring the health, comfort, and overall well-being of our residents.
Key Responsibilities:
Lead and manage a team of nurses and support staff within the unit
Develop and implement care plans, ensuring individualized resident care
Supervise daily operations, including staffing, scheduling, and resource allocation
Conduct regular assessments to maintain quality standards and compliance
Provide guidance, mentorship, and training to nursing staff
Collaborate with interdisciplinary teams to optimize resident well-being
If you are an experienced nursing professional with a passion for leading others in an environment where your expertise and dedication are valued and appreciated, we invite you to join our team as a Unit Manager!
-:
What We Offer:
All shifts available now including per diem & temp-to-hire!
Competitive hourly rates and shift differentials
Weekly Pay
Comprehensive training and mentorship
Opportunities for professional growth and development
Supportive and collaborative work environment
The chance to make a meaningful difference in the lives of our residents
Rate of Pay: Starting from USD $55.00/Hr. -:
What You'll Bring:
Qualifications of a Unit Manager include:
Valid state RN nursing license
Advanced degree or certification preferred
Experience in a supervisory or leadership role in a Long-Term Care setting preferred
Compassionate and empathetic approach to patient care Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
Strong clinical, leadership, organizational, and decision-making skills
Excellent communication and interpersonal abilities
Ability to work effectively in a dynamic and fast-paced environment
-:
We Hire for Heart!
National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Operations Manager
Operations manager job in Williamson, NY
Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Williamson, NY
About the facility: The Williamson, NY operation is a roughly 1 million sq ft production facility with 217 acres of land. The site is the Home of the Brand Motts that has been delighting our consumers for more than 140 yrs. We produce a wide variety of products with diverse packaging capabilities going from Apple sauce, to juices and concentrates . Alongside production, the site includes a raw apple operation that is key for the success of the site. This facility is a Unionized location. We are adding to our facility and have lots opportunity to grow and learn our industry!
Production Operations Manager
The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations.
Shifts & Schedule: This full-time position will be supporting our Night Shift. Additional flexibility to work overtime.
Position Responsibilities
Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements.
Will be a culture champion and, in a position to support and mentor our leaders.
Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods.
Deliver cost and performance, complete projects & assignments on time, and according to plan. Partners with site leadership to develop and execute a capital plan for the site.
Ensures adherence to food safety, regulatory and quality guidelines.
Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals. Develop and streamline procedures for coordination of supply chain management with other functional areas.
Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service.
Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere.
Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports.
Manage all employee related issues within the department. Effectively manage departmental staffing requirements in accordance to the operating budget.
Guide and support technicians in trouble-shooting production equipment when necessary.
Well organized, high energy, data driven, and results oriented.
Ensure high performance results of your team by:
Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
Embracing diverse perspectives to foster innovation, learning from both successes and failures
Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations
Total Rewards:
Salary Range:$95,000 - $125,000
Actual placement within the compensation range may vary depending on experience, skills, and other factors
Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Annual bonus based on performance and eligibility
Benefits eligible Day 1!
Requirements:
Qualifications
Bachelor's degree preferred; STEM Focused, Operations Management, Supply Chain, etc.
2 years of experience in an Operations Management role within a manufacturing environment
5 years of experience in a dynamic, fast-paced manufacturing environment required
5 years of supervisory experience required
2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events)
Experience in SAP preferred
Experience with Labor Relations and Union teams preferred
Relationships/Interpersonal
Be able to interact with all levels of the organization.
Be a strong team player with other critical cross functional groups
A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals
Have a passion to drive continuous improvement
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
Provider Engagement and Performance Manager
Operations manager job in New York, NY
The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support.
The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models.
Key Responsibilities
· Serve as the primary point of contact for a panel of providers within a designated territory.
· Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service.
· Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week).
· Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts.
· Communicate performance expectations, program updates, and support resources in a clear and timely manner.
· Collaborate with providers to implement quality improvement initiatives and care gap closure strategies.
· Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform).
· Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement.
· Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives.
· Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals.
· Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders.
· Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network.
· Support planning and execution of provider meetings, events, and educational seminars.
· Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives.
· Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed.
· Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction.
· Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information.
· Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports.
· Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts.
Skills & Competencies
· Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships.
· Strong critical thinking and problem-solving abilities.
· Self-motivated, organized, and able to manage competing priorities.
· Proficiency in Microsoft Office Suite and other relevant software platforms.
· A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy.
Core Attributes
· Mission-driven and customer service-oriented
· Strong sense of ownership and accountability
· Analytical mindset with the ability to interpret data for actionable insights
· Entrepreneurial spirit with a proactive approach to solving problems
· High level of professionalism, integrity, and emotional intelligence
Education & Experience
· Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred).
· 3+ years of experience in provider relations, network management, or a similar healthcare-facing role.
· Knowledge of value-based care, managed care models, and healthcare provider operations.
· Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
Senior Manager, Tech-Enabled Operations & Analytics (Ref: 193585)
Operations manager job in New York, NY
Title: Senior Manager Tech-Enabled Operations & Analytics
Industry: Jewelry & Retail
Salary: $145,000 - $165,000 + Bonus
Contact: ********************************
is not available for C2C or C2H. The client is unable to sponsor at this time.
Senior Manager, Tech-Enabled Operations & Analytics
Our client is a fast-growing innovator transforming the luxury jewelry and diamond supply chain through advanced technology and intelligent digital platforms.
We're looking for a Senior Manager, Tech-Enabled Operations & Analytics to lead the modernization of forecasting, planning, and operational decision-making. This role blends strategy, data science, and hands-on technology leadership to drive AI-powered insights and digital transformation across the business.
What You'll Do
Lead the digital evolution of end-to-end supply chain planning, moving from manual processes to automated, cloud-based, AI-enabled workflows.
Build and enhance forecasting, demand planning, and inventory optimization models using Python/R/ML to improve accuracy and responsiveness.
Own and optimize advanced planning systems (SAP IBP, Anaplan, Blue Yonder) to strengthen supply, demand, and inventory alignment.
Drive a tech-enabled S&OP / IBP process, including scenario modeling, capacity and constraint planning, and automated performance reporting.
Partner with Data Science and Operations to improve data quality, planning workflows, and system integrations across the supply chain.
Develop digital tools for multi-scenario planning, supporting seasonal launches and high-variability demand environments.
Deliver actionable planning insights and recommendations to senior leadership; lead and mentor a small analytics and planning team.
Champion continuous improvement, automation, and supply chain best practices to improve service, reduce risk, and optimize working capital.
What We're Looking For
7+ years in planning, operations, or supply chain analytics; 3+ years leading technical teams.
Strong expertise in Python/R/SQL, statistical modeling, BI tools (Power BI/Tableau), and cloud data platforms (Snowflake/BigQuery).
Experience with advanced planning systems and ERP tools.
Background in digital transformation, automation, and AI/ML forecasting.
Excellent communicator comfortable presenting to VP/C-suite stakeholders.
Experience in luxury or high-complexity consumer environments is a plus.
Relevant certifications (APICS/ASCM, Lean Six Sigma, analytics/data science) preferred
Director, Healthcare Operations
Operations manager job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
Director of Operations
Operations manager job in New York, NY
Director of IT Operations
💼 Employment Type: Full-Time
About the Role
We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm.
🔑 What You'll Do
👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems.
🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability.
🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks.
💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing.
✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience.
📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance.
☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance.
🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture.
📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions.
🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes.
💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress.
🎯 What We're Looking For
Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM.
Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking.
Cloud operations experience (GCP preferred; AWS/Azure welcome).
Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation.
Practical ITIL experience and ability to improve CSAT, FCR, and MTTR.
Excellent communication and leadership skills; able to mentor staff and partner with executives.
Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.
Director of Payment Operations
Operations manager job in New York, NY
Welcome to Pockyt
Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments.
Life at Pockyt
Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow.
Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you.
The Role and Responsibilities
The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale.
Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include:
Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes.
Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions.
Identify and resolve payment issues and create processes to improve Pockyt's flow of funds.
Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience.
Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end.
Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement.
Enhance internal controls across payment flows, settlements, reconciliations, and operational risk.
Lead special projects involving new product launches, partner integrations, or optimization initiatives.
Mentor and guide team members as Pockyt's finance operation function grows.
Support executive leadership with insights, analysis, and operational readiness for rapid scale.
About You
8+ years of professional experience in the financial services industry (payments focus preferred).
Bachelor degree from an accredited university (MBA preferred).
Leadership of operations, including onboarding of clients, treasury, and/or payment operations.
Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments.
Basic understanding of software development and product management preferred.
Proven experience managing and developing a high-performing team.
Demonstrated success working in a startup or high-growth environment.
Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment.
Strong communication and cross-functional partnership skills.
High integrity and honesty, with a track record of sound judgment.
Ability to build scalable processes, workflows, and systems from the ground up.
Native English speaker.
Able to report into our New York office three days per week.
Operations Manager
Operations manager job in New York, NY
AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale
our Soho studio, prepare to open our flagship store, and build a new atelier/workshop, we are
expanding the operational foundation that will support our next chapter of growth. With
additional retail and office spaces coming online, we are assembling a best-in-class team to
help define and elevate the brand's operational excellence across every touchpoint.
Role Overview
We are seeking a highly organized, hands-on Operations Manager to build, manage, and
continuously improve the core operational infrastructure of the company. This individual will
oversee logistics, inventory, warehouse operations, office management, and overall operational
workflow across HQ, studio, and retail.
The ideal candidate is both strategic and willing to roll up their sleeves-comfortable managing
processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot
a delivery when needed.
Key Responsibilities
1. Logistics Management
Oversee inbound and outbound logistics, including freight forwarders, customs brokers,
carrier relationships, and returns logistics.
Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders.
Develop systems for freight tracking, documentation, and operational reporting.
Support hands-on execution when needed (e.g., shipping boxes, receiving materials).
2. Inventory Management
Maintain accurate inventory across warehouse and studio locations.
Lead cycle counts, reconciliation, and stock investigations.
Build scalable processes for inventory accuracy and stock integrity.
Participate in hands-on tasks such as inventory counts and organization.
3. Warehouse & Fulfillment Operations
Manage the hourly shipping associate, ensuring strong day-to-day workflow and
adherence to packaging and brand standards.
Oversee daily order flow, replenishment, returns processing, and general throughput.
Monitor and improve efficiency, quality control, and physical organization within
warehouse and studio spaces.
4. Retail Operations Support
Support operational readiness for new store openings and ongoing retail operations.
Oversee store supplies, stock flow, back-of-house processes, packaging, and
store-to-studio communication.
Collaborate with retail, merchandising, and production teams to ensure clean execution
across channels.
5. Facilities Coordination
Support the Manager of Construction and Facilities on maintenance needs, vendor
Coordination, and small-scale HQ, store, and workshop projects.
6. Office Management & HQ Operations
Ensure the HQ environment is organized, functional, and aesthetically aligned with the
brand.
Oversee supplies, space setup, utilities, mailroom processes, and general office
workflows.
Implement systems that maintain operational excellence and support team productivity.
7. Customer Service (Escalations)
Handle operational escalations from customer service, ensuring quick resolutions related
to shipments, returns, and product accuracy.
Partner with ecommerce and customer experience teams to refine and improve internal
processes.
What We're Looking For
Experience & Skills
4-7 years of experience in operations, logistics, warehouse management, or supply
chain; experience in consumer goods, fashion, or luxury strongly preferred.
Strong understanding of logistics workflows (freight, customs, carriers, tracking).
Experience managing warehouse operations and small teams.
High operational rigor and attention to detail; comfortable in a fast-growth, startup-style
environment.
Ability to build procedures from scratch and continuously improve existing systems.
Strong communication and cross-functional partnership skills.
High level of comfort with hands-on work and physical tasks.
Attributes
Resourceful, proactive, and solution-oriented.
Thrives in a dynamic environment with shifting priorities.
Balances strategic thinking with willingness to get involved at the ground level.
Highly organized, reliable, and committed to operational excellence.
Appreciates a well-run, beautiful physical environment and its impact on brand
experience.
Why Join AFLALO
This is a rare opportunity to help build the operational backbone of a new luxury brand from the
ground up. You will work directly with leadership, influence key systems and processes, and
contribute to an ambitious and creative company in its most formative stage.
Crops Operation Manager
Operations manager job in Clarence, NY
The Crop Operations Manager oversees all field labor, packing operations, inventory control, for both organic and conventional crop production. This role leads H2A and with oversight, manages end-to-end packing and shipping workflow, and supports key crop production activities from land preparation through harvest. This role will assist with operational efficiency, product quality, compliance, and timely execution across all stages of production while contributing to long-term crop planning and continuous improvement.
JOB RESPONSIBILTIES
Strategic and tactical work for which this position is accountable:
Leadership & Workforce Management
Manage, schedule, and supervise H2A employees on the field/packing teams to ensure efficient daily operations.
Collaborate with the Director of Crop Operations to align labor and resource planning with ideal weather and crop conditions for timely task completion.
Provide training, coaching, and performance feedback to staff on proper agricultural, harvesting, packing, and safety practices.
Ensure compliance with company policies, food safety standards, and regulatory requirements.
Crop Production Oversight
Manage and coordinate land preparation activities including tilling, cultivating, and related pre-planting functions.
Oversee planting procedures and collaborate with Crops team members to ensure optimal planting timing and technique.
Monitor weed control programs, crop health, and field conditions; communicate findings to Crops Technician.
Maintain accurate crop production and field activity records.
Harvest, Packing & Inventory Management
Work with the Director of Specialty Crops to assist with the planning and execution of harvesting operations, ensuring product quality standards are met.
Oversee the full packing operation for organic and conventional crops, ensuring accuracy, quality, and throughput.
Manage the inventory control process, including accurate receiving, tracking, reconciliation, and reporting through the inventory management system.
Logistics & Transportation Coordination
Manage all shipping and receiving activities to ensure timely, efficient product movement and proper documentation.
Manage truck loading schedules and oversee loading operations, ensuring proper reefer temperatures and compliance with customer requirements.
Coordinate trucking activities during harvest to support timely product movement and maintain quality.
Maintain a valid CDL-A license and provide transportation support as needed.
Strategic Planning & Continuous Improvement
Contribute to crop rotation planning, seed selection, and seasonal crop strategies using field expertise and operational insight.
Work with Director of Specialty Crops to develop and implement process improvements in field operations, packing workflow, inventory controls, and labor efficiency.
Serve as a key partner in shaping operational planning, resource allocation, and long-term crop production improvement.
Other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Capabilities and traits essential to perform satisfactorily
Strong knowledge of crop production practices including tilling, planting, land preparation, and harvesting.
Familiarity with a variety of crop types and regional agronomic practices.
Experience managing packing operations, logistics, and inventory management systems.
Strong attention to detail and ability to maintain accurate records.
Valid driver's license required; CDL-A license preferred (or willingness to obtain).
Ability to work outdoors in varying weather conditions and lift up to 50 lbs.
Agricultural equipment operation; knowledge of crop technological tools. Must be familiar with troubleshooting equipment/process problems and proposing solutions.
Strong communication, organizational skills, leadership, and collaboration skills.
Ability to work long hours during peak seasons and perform physical tasks outdoors.
Operations Manager
Operations manager job in Peru, NY
About Berq RNG
BerQ RNG builds and develops renewable natural gas projects in addition to buying and selling renewable natural gas. BerQ RNG is structured to contribute positively to the environment by using biogas that is currently flared into the atmosphere. Throughout North America, thousands of locations are flaring biogas because it is not pure enough or economical enough to use. We consider this a waste of resources and aim to eliminate this practice in North America. We have developed a business model that can use these resources economically and, as such, can earn money for our investors while cleaning up the environment. For more information on BerQ RNG, please visit our website at ****************
About the Job
BerQ RNG is looking for an Operations Manager to oversee all plant operations, including but not limited to receiving and processing manure or feedstock for digester receiving, the production of biogas, renewable natural gas, digestate, and wastewater management in the performance of their job duties, including but not limited to responding to issues as they arise. This includes activities involving communicating and coordinating effectively with key BerQ departments such as HR, Accounting, Engineering, Reliability, Development, Asset Management, Equipment Maintenance, Safety, and Environmental Compliance.
This role works seamlessly with all functions and support systems within BerQ RNG. This is a hands-on leadership position that leads the plant production of biogas and renewable natural gas, ensuring a safe, efficient, and reliable operation.
Responsibilities:
Run the plant and all related operations - utilize SCADA and HMI systems to oversee all plant processes, ensuring accurate and real-time data monitoring and plant operation.
Monitor, manage, and improve facility production and all site safety-related items.
Responsible for all operators and technicians' training, safety, and compliance.
Assist and direct all site operations and related matters.
Assist Managers with the preparation of the annual business plan and expenses, and capital
budgets.
Establish and maintain a proactive and professional environment for all personnel.
Communicate daily and promptly with Operators and Technicians to resolve daily issues.
Assist operators and technicians to ensure all equipment is being used and in proper working condition.
Conduct training audits to ensure quality assurance, safety awareness, and SOP adherence.
Responsible for responding to issues and concerns from the first call, signatures from managers and city officials/regulators, until completion.
Fill in for any vacations or call-offs and any additional coverage.
Follow all safety rules and procedures and support all safety initiatives.
Recruits, interviews, hires, and trains new staff.
Oversees the daily workflow of the department.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Ensure the plant is staffed and supported 24/7.
Willingness to travel to other plant facilities up to 25% of the time.
Other duties as assigned.
Qualifications & Skills:
College/Bachelor's degree and/or equivalent facility management experience.
Experience in the management, operation, and maintenance of anaerobic digester facilities
Minimum 5 years of experience in biogas plant operations.
Experience working with biogas bright upgraders.
Experienced in reading PFDs, P&ID, mechanical, electrical, and piping drawings.
Strong analytical, numerical, and reasoning abilities. Health and Safety oriented.
Well-developed interpersonal skills. Ability to get along with diverse personalities.
Excellent verbal and written communication skills.
Excellent interpersonal, sales, and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Flexibility to do what needs to be done with a roll-up-the-sleeves attitude.
Valid driver's license.
Physical Requirements:
Ability to lift, push, and pull up to 100lbs.
Sitting 50% of the time.
Frequently required to stand, walk, sit, use hands to handle or feel, reach with hands and arms,
kneel, climb ladders, and squat for extended periods.
Ability to work at heights up to 75 feet, in confined spaces, and in adverse temperatures and
weather conditions.
Working Conditions:
Work outdoors in different weather conditions when needed.
Exposure to odors.
Handling manure and decomposing organic materials.
In addition to a collaborative and supportive work environment BerQ RNG offers:
Competitive salary.
Annual performance incentive bonus opportunity.
Relocation allowance.
Comprehensive Medical, Dental health coverage for you and your family.
401k Retirement Plan with company match.
Paid time off and holidays.
A culture that values teamwork, collaboration, and opportunity for growth and development.
Berq RNG is an equal opportunity employer and is committed to promoting a work environment that embraces diversity, equity, inclusion, and respect. BerQ RNG provides equal employment opportunities to all qualified individuals without regard to race, religion, age, sex, national origin, veteran status, or other legally protected classification in accordance with applicable Federal, state, and local laws.
Applicants must have legal authorization to work in the US with no restrictions.
How to Apply:
Please send you resume and cover letter to **************
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Dev/Ops Data Pipeline Developer Job in Rochester, NY:
Operations manager job in Rochester, NY
Contract to Hire
Please no 3rd party or c2c candidates
Pay rate range: $40-$60.00 per hour based on experience, education, geographic location and other factors.
This individual will lead the build and maintenance of a centralized database taking data from multiple 3rd party systems. The goal is to centralize this data so our client can better utilize it across the organization
This Dev/Ops Data Pipeline Developer will be responsible for the design, implementation, and maintenance of analytical and data science-based software and data pipelines to support workflows. They will leverage the Hyperion Data warehouse and pipelines.
Responsibilities of the Dev/Ops Data Pipeline Developer Job in Rochester, NY:
Leads the effort to build and maintain a centralized database to enhance research and discovery and improve data quality and reporting
Builds, maintains, and evolves general Extract, Transform and Load (ETL) data pipelines and overall data architecture to accommodate a growing amount of data from a variety of large data sources.
Writes and optimizes SQL queries to extract and analyze data from databases.
Troubleshoots and resolves issues related to API integrations and data flow.
Desired Qualifications of the Dev/Ops Data Pipeline Developer Job in Rochester, NY:
Bachelor's degree in data science, Biomedical Science, Computer Science, Mathematics, Statistics, or similar discipline Required
Programming experience in SQL and one other applicable language (Java, Python, and/or R). Required
Experience with Version Control solutions (e.g. Git) Required
Experience with Linux, container, and cloud technologies (e.g. HPC, IaaS and PaaS) Preferred
Familiarity with file formats, metadata, and data exchange and storage standards
Understanding of data analytics and statistical methods Required
Expertise of software engineering best practices such as version control and software release management Required
Strong analytical and problem-solving skills Required
Strong organizational skills Required
Ability to work with others in a matrix management environment. Required
Excellent communication skills for describing progress and challenges to stakeholders Required
Attention to detail, patience, and a positive, customer-centric attitude Required
Strong technical presentation skills Required
Demonstrated ability to develop proficiency with unfamiliar toolsets Required
For more information to be considered for the Dev/Ops Data Pipeline Developer Job in Rochester, NY please contact Thomas McCarthy at ***************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Store Manager
Operations manager job in New York
Please click here to review our Applicant Privacy Policy.
LIVE THE ISLAND LIFE
Tommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service!
BE THE ISLAND GUIDE
Create a relaxed destination - Lead by example through motivation, support of the direction of the brand, and communicating the ultimate goal of providing an exceptional lifestyle experience for both internal and external guests
Set the course - Build strong sales and service relationships with guests in all aspect of store operations; setting the tone to consistently role model key sales and service behaviors with every team member creating an optimal guest purchase experience
Build the perfect oasis - Cultivate a culture of selling by achieving sales plan through means of efficient planning, execution, business analysis and streamlining store processes, driving profitability
Onboard your crew - Create an environment of open dialogue and learning to coach and assist with career development strategies to build bench strengths for our Retail Team Members; promoting internal career growth starting with thoughtful hire and clear performance expectations
Explore possibilities - Use entrepreneurial spirit to proactively seek out marketing opportunities within the community to increase brand awareness and store exposure
Essentials For Life In Paradise
You have 5+ years of retail experience
You have 3+ years management team supervision experience
You have been exposed to merchandising and retail visual concepts
You have coached and developed a team
You have strong leadership and organizational skills
You are a natural collaborator and are able to analyze reports, identify opportunities to take initiative in making merchandising and presentation adjustments
You have a College Degree in Business or a related degree
Willingness to perform other duties as required that are necessary to support the business
Essential Physical Requirements
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required - frequently
Climbing ladders - occasionally
Routine standing for duration of shift (up to 8 hours)
Ability to work varied hours and days including nights, weekends and holidays as needed
Rate Range: $60,000 or minimum salary wage to $75,000 per year
Mahalo (thank you) for your interest in Tommy Bahama!
Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************.
Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
Optical Store Manager
Operations manager job in New York, NY
Cohen's Fashion Optical Staten Island, the leader in providing dynamic optical fashions at great prices, is looking for a store manager!
Are you an experienced optical retail manager looking for their next challenge? Are you a dedicated optical sales professional ready to move up to the role of store leader? Are you passionate about the people you serve and the community you live in? Are you dedicated to selling the best products to your clients? Can you problem solve and interact well with a variety of different people? Can you drive sales and growth?
If this sounds like you then we would love to talk about this amazing opportunity!
Your Role as Store Manager
Make sure every guest has an outstanding experience
Orders the optical supplies the store needs like frames and lenses while making sure the store and our clients get the best prices.
Works with other retailers in the area to develop relationships that benefit each other
Ensures every Team Member is accountable to their action plans and commitments.
Delivers clear feedback to our team members regarding performance goals and objectives.
Develops monthly team meeting plans to keep everyone on the same page
Schedules the team members for each weeks work
Is responsible for weekly payroll
Collaborates with the store Doctor to make sure all patients medical needs are being met.
Recruits and develops new talented team members
Keeps accurate records of inventory and sales
Works with and understands medical insurances
Make sure that new customers become repeat customers
What We Offer
Salary of $85k-$110k depending on experience
Store performance bonuses and incentives
Paid time off
The most modern medical technology and equipment
Please send your resume to *********************** and contact LIly Drabik via text/call ************
Retail Store Manager
Operations manager job in New York, NY
how to apply listed below - please read job description prior to applying.
Retail Store Manager - Fishs Eddy (UNION SQUARE / FLAGSHIP Location)
Reports To: Chief Revenue Officer (Ari Langsdorf)
Direct Reports: Assistant Store Manager, Sales Associates
About Fishs Eddy
Fishs Eddy is not just a brand-it's a way of thinking. We are built on humor, authenticity, and a passion for great design. We create unique, high-quality housewares and tabletop products with a distinct personality that resonates with our customers. Our team is a close-knit group of thinkers, doers, and creatives who embody our core values every day.
About the Role:
Fishs Eddy is looking for a highly capable Retail Store Manager to lead the charge in it's Flagship location. This is a hands-on leadership role responsible for all daily store operations, team performance, customer experience, and visual standards. You'll be managing a high-volume retail store in one of NYC's most vibrant neighborhoods-with a strong community vibe, a distinct brand voice and a heritage of almost 40 years!
The Store Manager must balance operational excellence with creative brand alignment, ensuring that the store delivers on both financial performance and the unmistakable Fishs Eddy experience.
Key Responsibilities:
Store Operations & Performance
Oversee all aspects of day-to-day operations, including opening/closing, inventory management, merchandising, and visual standards.
Ensure the store meets or exceeds revenue targets and profit margins through strong sales management and staff productivity.
Partner with HQ teams (finance, operations, product) to ensure accuracy in POs, stock levels, and sales reporting.
Implement and maintain operational systems and procedures to ensure efficiency, consistency, and cleanliness.
Team Leadership
Recruit, train, and develop a high-performing retail team.
Key Supporting Roles:
Assistant Manager - Your right hand, stepping in when you're off-site to ensure smooth operations. (in place)
Visual Merchandiser - A role supporting in-store visuals and reporting into the founder for creative direction. (in place)
Back-of-House Sergeant - The operational backbone; manages stockroom, supports displays, and handles all things fix/build/move. (in place)
Schedule and lead regular team meetings to drive alignment on sales goals, product knowledge, and service standards. Backbone of meetings and structure will be through our FEOS setup (Fishs Eddy Operating System) that has a weekly “Family Meal” will all keep team members.
Provide real-time coaching and feedback; conduct formal performance reviews and growth plans.
Customer Experience
Uphold Fishs Eddy's unique approach to customer engagement-witty, warm, informed, and never cookie-cutter.
Make People Smile is a CORE FOCUS for us … ultimately our goal is to have people leave the store holding one of our bags; but if we cannot achieve that having them smile while in our space is an absolute non-negotiable.
Be present on the floor to engage with customers, problem-solve, and model high-touch service standards.
Handle escalated customer service issues with grace and accountability.
Merchandising & Visual Standards
Ensure all product displays reflect Fishs Eddy's visual merchandising guidelines and brand personality.
Lead seasonal resets, event-based floor moves, and window refreshes in collaboration with the Visual Merchandising Manager.
Monitor product turns and inform buying based on in-store trends and customer feedback.
What You Bring:
5+ years experience managing a high-volume retail store (ideally $5M+ annual revenue).
Proven track record of driving sales, managing inventory, and building high-performing teams.
Deep understanding of NYC retail dynamics and customer expectations.
Strong organizational and operational skills; comfortable using POS and retail management systems.
Exceptional communication and leadership skills.
Why Fishs Eddy?
We've been doing this forever-and we're just getting started. Our flagship at 19th & Broadway is iconic, and our new Brooklyn location just opened in October ‘25. Join a small but mighty team bringing creative retail back to NYC, one dish at a time.
Compensation and Benefits:
• Annual Salary: $110,000
• Pay Frequency: Bi-Weekly
• Additional Benefits:
-Health Insurance after a waiting period (99.99%)
-PTO
-Participation in Incentive Equity Pool (subject to vesting).
- Potential Annual Bonus tied to stores performance.
*Note that benefits policies are administered by a third party PEO.
You can apply by sending your resume and cover letter to ********************
Subject Line should ready - FLAGSHIP STORE MANAGER
Fishs Eddy Core Values
A Fishs Eddy team member is a HUMAN that SMILES and is not above DOING THE DISHES. They know how to FORK OFF, and they are always willing to MAKE A TOAST when they have something productive to say.
Fork Off
Good sense of humor
Self-deprecating
Ability to banter.
Human
Inclusive & tolerant.
Built on respect, driven by diversity.
EVERY voice has a seat at our table.
Smile
Optimistic mindset / adaptable skillset.
“Can-do” attitude.
Challenges are chances to grow.
Make a Toast
Direct, authentic, and respectful communication.
Listen, learn, lead … in that order.
Empower every voice.
No room for “Yes Men.”
Do the Dishes
Nothing above OR below us.
Hard work, grit, determination.
One team, one goal … shoulder to shoulder.
Store Manager - Multi-Unit Retail Operations (UPS Store Network)
Operations manager job in Garden City, NY
Long Island & NYC
Pay: Competitive, based on experience
We're a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You'll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.
This is a long-term career role with real advancement - not a typical retail job.
Why This Opportunity Stands Out
You'll step into an organization with:
A dedicated support structure (Ops Manager + Unit Managers)
Strong training, coaching, and development programs
Clear operational standards, systems, and KPIs
Consistent mentorship and real visibility into multi-unit operations
Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles
What You'll Be Responsible For
Leadership & Team Development
Coach, train, and mentor team members to hit performance goals
Build an accountable, engaged, high-energy culture
Participate in hiring, onboarding, and ongoing coaching
Operational Excellence
Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
Maintain store standards, compliance, and cleanliness
Execute daily workflows and ensure smooth store operations
Sales & Customer Experience
Drive upselling, engagement, and customer satisfaction
Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
Ensure every customer receives a premium UPS Store experience
Business & Performance Management
Analyze performance reports and implement improvements
Control labor, supplies, inventory, and operational costs
Set daily priorities and maintain strong store execution
Who Thrives in This Role
You may come from:
Retail management
Hospitality or service leadership
Logistics or shipping operations
Customer service leadership
Assistant manager or manager roles in fast-paced environments
Ideal candidates are:
Strong communicators
Naturally great coaches
Confident decision-makers
KPI-driven
Positive, reliable, and customer-focused
What We Offer
A structured, supported management environment
A high-performing, well-resourced network
Clear career path & opportunities for advancement
Training, coaching, and ongoing development
Competitive pay based on experience
Ready to Lead With Us?
If you're a strong leader with operational discipline and you want to grow within a multi-unit environment, we'd love to connect.
Apply today or message us to learn more.
Store Manager
Operations manager job in New York, NY
Experience: Premium or Luxury Fashion Retail
Seniority: Manager
LUCA FALONI is a refined luxury menswear brand inspired by Made In Italy craftsmanship and timeless design. With a focus on premium materials and exceptional fit, we are redefining modern elegance for a global clientele. Every piece is entirely made in Italy by skilled artisans, blending heritage techniques with contemporary sophistication.
Role
As Store Manager, you will lead all daily operations and customer-facing activity, while coaching a small team to deliver a memorable, high-touch retail experience. You'll own sales performance, visual presentation, stock, team leadership, and ensure every guest leaves with a lasting impression of LUCA FALONI.
Responsibilities
Lead, coach, and motivate the in-store team to consistently achieve sales and service goals
Deliver an exceptional clienteling experience tailored to each customer
Maintain impeccable visual merchandising and brand presentation standards
Monitor sales performance, drive KPIs, and identify areas for growth
Oversee daily store operations, stock management, and back-of-house processes
Ensure compliance with all operational and security procedures
Act as a brand ambassador, maintaining deep knowledge of products, fabrics, and craftsmanship
Collaborate closely with HQ on stock planning, events, training, and feedback
Requirements
Solid experience in premium or luxury retail, including team leadership
Passionate about exceptional service, storytelling, and product knowledge
Naturally confident, warm, and able to connect with a discerning customer base
Commercially minded with an understanding of KPIs, conversion, and stock flow
Highly organised, proactive, and hands-on in your leadership style
Experience with menswear, tailoring, or craftsmanship-led brands is a plus
What we offer
A competitive compensation package, including base salary and performance-based bonus
A comprehensive benefits package with a mix of financial and non-financial rewards:
Complete uniform
Access to exclusive staff discounts
Career development in a growing, international luxury brand
A collaborative, quality-driven environment where excellence is recognised
We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.
Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process
.
We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.
Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.
Fine Jewelry Showrooms US General Manager
Operations manager job in New York, NY
Compensation: $65,000-$80,000 OTE (Base Salary + Commission)
Applicants must have proven diamond jewelry & engagement ring sales experience, including face-to-face engagement ring consultations.
We are seeking an experienced diamond-jewelry professional to lead our 5th Avenue New York showroom and overses our LA showroom as Genral Manager US Showrooms . This role suits someone with strong luxury sales experience, a passion for fine jewelry, and the ability to manage and grow a high-performing team in a fast-paced bespoke diamond environment. Rêve Diamonds is a London, NYC and LA-based bespoke diamond jewelry company specialising in engagement rings, wedding rings, eternity rings, tennis bracelets, necklaces and more.
KEY RESPONSIBILITIES
Sales & Client Experience
Act as a brand ambassador, delivering exceptional client service and showroom performance.
Develop deep product and brand knowledge and present it confidently to clients.
Manage enquiries via email, phone and LiveChat.
Conduct in-person consultations in the NYC showroom and virtual consultations when needed.
Assist clients through our bespoke design service, preparing quotations and selecting diamonds/gemstones.
Liaise with our CAD and workshop teams on bespoke projects.
Oversee after-care follow-ups and request client reviews.
Ensure the showroom and jewelry displays are always perfectly presented.
Business Development
Achieve individual and showroom sales targets.
Grow and enrich the client database.
Use the CRM daily to manage prospects, tasks and opportunities.
Lead client-acquisition efforts both inside and outside the showroom.
Ensure accurate and complete database management for future CRM activities.
Management
Lead, coach and motivate the showroom team.
Provide weekly objectives, feedback and performance guidance.
Recruit, train and evaluate team members.
Oversee scheduling, administration and showroom operations.
Monitor competitors and identify opportunities for growth.
Represent the company at meetings, events, networking and industry functions.
Ensure all reporting and analytical tasks are accurate and submitted on time.
Maintain flexibility to support the showroom outside regular hours when needed.
What We're Looking For
Proven luxury diamond jewelry sales experience.
Passion for fine jewelry, diamonds and gemstones.
Strong ability to build trust and relationships with clients.
Consistent history of meeting/exceeding sales targets.
Excellent verbal and written communication.
High level of professionalism and customer-service standards.
Strong administration, organisation and time-management skills.
Ability to handle pressure, multitask and work to deadlines.
Tech-savvy and adaptable, with working knowledge of Google Docs and HubSpot CRM.
Well-presented, security-aware, and able to work independently as well as part of a team.
Experience & Skills
Minimum 1 year luxury retail or diamond jewelry sales experience.
Strong ability to drive sales and manage client relationships.
Ability to work varied shifts including evenings and Saturdays.
Ability to travel locally and occasionally nationally.
Team-leadership, coaching and development skills.
Strong communication skills and excellent attention to detail.
Fluent English required; additional languages an asset.
Must be authorized to work in the U.S.
Preferred
College/university degree.
GIA coursework or Graduate Gemologist qualification.
Store Manager
Operations manager job in Nassau, NY
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We are currently recruiting for a Store Manager to join our team at one of our MANGO locations in Long Island, New York.
Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
The pay for this position at commencement of employment is expected to start at
$70,000 annually
; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. The Company reserves the right to modify this pay at any time.
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We like you!