Operations Manager- Traffic Control
Operations manager job in Rochester, NY
Title: Operations Manager- Traffic Control Classification: Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.
Position Summary:
As an Operations Manager, you will be primarily responsible for managing the day-to-day operations of crews and equipment within your assigned area, ensuring operational excellence and customer satisfaction. This role includes overseeing on-site employee training, directing the daily branch operations, and managing production, safety, staffing, inventory, revenue, and earnings. The role requires strong P&L experience, balancing corporate financial goals with customer needs and local resource availability.
The Role:
We are seeking an operational leader with strong financial acumen who can confidently manage customer relationships while ensuring branch profitability. You will oversee branch production, shop activities, and customer relations, while coordinating with estimating departments to align production capacity and critical path issues. Additionally, you will collaborate with accounting on revenue recognition, forecasting, and reporting. This is a hands-on, working manager role, with responsibilities that extend to performing traffic control and operations on the jobsite.
Essential Functions:
Manage crews and equipment in remote locations to meet and exceed customer expectations.
Serve as a direct representative to municipalities and customers, handling project notifications, securing permits, and ensuring compliance with ordinances and regulations.
Solve problems quickly and independently, exercising sound judgment and authority.
Develop employee schedules, manage personnel on projects, and ensure timely completion of paperwork.
Coordinate labor needs for projects, including sourcing and scheduling external labor.
Plan and schedule projects efficiently and cost-effectively.
Assess employee performance and contribute to hiring and firing decisions.
Oversee safety and compliance, including DOT and safety training for employees.
Understand that this is a high-demand position, requiring 24/7 availability, including evenings, weekends, and extra workdays to meet project deadlines.
Request and manage material needs based on project requirements.
Maintain a system for reporting production to accounting for accurate billing.
Keep up-to-date Weekly Revenue Forecast Reports.
Travel as needed for project oversight and customer interaction.
Key Leadership Competencies:
Lead by example, with a strong focus on safety, business ethics, work habits, and work-life balance.
Be a good communicator who earns respect from subordinates, vendors, and customers alike.
Engage in district-level discussions and represent the branch professionally.
Serve as a candid team builder and player.
Be accountable, focusing on maximizing profit and cash flow.
Represent the company in interactions with customers and agencies, handling scheduling, disputes, and scope changes professionally.
Knowledge and Skills:
Deep understanding of state specifications for traffic control devices and materials.
Industry involvement through trade associations or coalitions with state DOTs or similar organizations.
Proficiency in MS Excel, Word, and Viewpoint (with training provided).
Strong understanding of financial statements, including balance sheets and P&L statements.
Education and Experience:
Bachelor's degree in construction management, Engineering, or a related field is preferred.
Minimum of 5 years of experience in traffic control and safety, including crew work and formal industry training.
Minimum of 5 years of supervisory or management experience
EOE Statement
We are an Equal Employment Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, disability, or veteran status.
Pay Range: $85,000 - $90,000 per hour
Director of Business Operations
Operations manager job in New York, NY
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Curacity: Hotel marketing software that turns media into revenue!!
Position: Director of Business Operations
Reports to: SVP Business Operations
Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday)
About Curacity
Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT.
Position Overview
We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry.
Key Responsibilities
Strategic Leadership
Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10%
Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency
Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation.
Technical Operations Management
Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting
Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms
Ensure accurate, scalable data processing, reporting and billing processes across all customers
Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments
Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners
Lead the implementation of new products and services as defined by our leadership team
Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams
Team Leadership & Development
Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts
Mentor team members on hospitality industry best practices and emerging technologies
Foster a culture of continuous improvement and data-driven decision making
Client & Revenue Focus
Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives
Develop robust platform operations processes that enhance client experience and drive account growth
Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders
Required Qualifications
Bachelor's degree in Marketing, Business, Economics, Engineering, or related field
6+ years of experience in digital advertising operations with 3+ years in leadership roles
Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.)
Experience with hospitality, travel, or advertising technology preferred
Strong understanding of hotel technology space
Excellent analytical skills with proficiency in data analysis tools and SQL
Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications
Experience scaling operations at high-growth technology companies
Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization
Background with hotel PMS systems, booking engines, or hospitality technology platforms
Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools
Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising
Why Curacity?
You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing.
What We Offer
Equity: Stock options are offered to all full-time employees
Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution
Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees)
Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year
PTO: 15 personal days, in addition to 10+ public holiday closure dates
Wellness: $100 monthly stipend for health and wellness related activities
Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members
Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap
Equal Opportunity
Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.
Senior Operations Manager / Operations Manager
Operations manager job in New York, NY
Senior Operations Manager (Restaurant / Airport Lounge)
LGA Airport
Plaza Premium Group
Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board!
Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations.
Responsibilities:
Pre-Opening
Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management).
Working with Facilities for knowledge of all equipment and working with vendors.
Support the USA operations team with open line of communication, mitigating surprises.
Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training.
Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers.
Coordinate with Global / Regional IT in the setup of IT systems.
Restaurant Operations
Expert with LOP knowledge and drives all SLA executions through high level action plans.
Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established.
Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints.
Attend Operations meetings and provide operational updates. Provide solutions to operational challenges.
Validating forecast traffic and staffing levels.
Proficient knowledge of culinary recipes and procedures.
Liaising with tri-party agreements to ensure service level agreements are met.
Ensuring the operations runs to contract obligations.
Procurement - ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar.
Responsible for all required Liquor Licenses for leadership and staff that is mandated.
Accountable for direct communication with leadership and facility department for ongoing repair and maintenance
Validating entire badging and parking system and compliance.
Working with airport relationships and guidelines.
Quality Standard & Brand Attributes
Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests.
Daily, weekly, monthly audits to ensure service level agreement per contract and inspections.
Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures.
Perform e-LSQ to maintain regular internal audits of the lounge and of service.
People
Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively.
Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team.
Requirements:
Minimum 8 years' experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years.
Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage.
Able to work under pressure with excellent time management.
Independent, capable in handling diversity in a multicultural organization
Willing to travel
Project management skills, organization skills, and strong time management skills
Strong written and verbal communication skills
Demonstrated knowledge in budget and forecast planning.
Leadership skills and the ability to motivate staff.
Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams).
Full Time - schedules are often irregular and may include some long days, nights, weekends, and holidays.
Regional Manager - Midtown (FOUND Study - Student Housing)
Operations manager job in New York, NY
We are seeking a seasoned Regional Manager that will be primarily located in New York for our nationwide student housing portfolio at FOUND Study (******************** The ideal candidate will have extensive experience in dynamic sectors such as student housing, multi-family housing, hospitality, or senior living. This role requires exceptional organizational, communication, and leadership skills, along with a proven ability to develop innovative solutions. The Regional Manger will collaborate closely with Hawkins Way Capital (******************* and FCL Management (fclmgmt.com) leadership teams to strategize and develop long-term plans aimed at enhancing productivity and achieving success across our Midtown properties.
Key responsibilities include collaborating with senior management at the Midtown properties to establish performance goals and long-term operational strategies, analyzing current processes to recommend improvements, and setting benchmarks and KPIs to maximize efficiency in departments such as engineering and housekeeping. The Regional Manager will also work with corporate and asset management teams to develop and adhere to financial plans, implement established policies and procedures, and ensure seamless transitions for new acquisitions or management contracts. In addition, the role requires managing vendor relationships for work performed in high-rise buildings, overseeing student housing operations with attention to safety and service standards, and navigating New York City's building permit process to ensure regulatory compliance and timely execution of projects. A minimum of 3-5 years of experience in a related field, with at least 2 years in a leadership role, is required. A bachelor's degree in business administration or a related field is preferred.
Join us as we continue to grow and innovate in our industry. If you are passionate about operational excellence and have the vision to lead our team into the future, we encourage you to apply for this exciting opportunity.
EOE.
Director, Healthcare Operations
Operations manager job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
Director of Payment Operations
Operations manager job in New York, NY
Welcome to Pockyt
Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments.
Life at Pockyt
Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow.
Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you.
The Role and Responsibilities
The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale.
Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include:
Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes.
Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions.
Identify and resolve payment issues and create processes to improve Pockyt's flow of funds.
Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience.
Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end.
Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement.
Enhance internal controls across payment flows, settlements, reconciliations, and operational risk.
Lead special projects involving new product launches, partner integrations, or optimization initiatives.
Mentor and guide team members as Pockyt's finance operation function grows.
Support executive leadership with insights, analysis, and operational readiness for rapid scale.
About You
8+ years of professional experience in the financial services industry (payments focus preferred).
Bachelor degree from an accredited university (MBA preferred).
Leadership of operations, including onboarding of clients, treasury, and/or payment operations.
Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments.
Basic understanding of software development and product management preferred.
Proven experience managing and developing a high-performing team.
Demonstrated success working in a startup or high-growth environment.
Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment.
Strong communication and cross-functional partnership skills.
High integrity and honesty, with a track record of sound judgment.
Ability to build scalable processes, workflows, and systems from the ground up.
Native English speaker.
Able to report into our New York office three days per week.
Director of Operations
Operations manager job in New York, NY
Required Skills & Experience
- 5+ years of experience managing complex operational workflows ideally in a home care or healthcare setting - Strong skills in designing, implementing, and improving operational processes. - Proven ability to lead cross-functional teams and foster a culture of accountability. - Experience leading and collaborating with marketing departments - Ability to manage relationships across multiple stakeholders with competing priorities.
Nice to Have Skills & Experience
- Experience in home health industry
Job Description
Insight Global is seeking an experienced and highly organized Director of Operations for our client, a large home care company, dedicated to providing exceptional home health services that prioritize both patient well-being and caregiver support. This client operates at the intersection of compassionate care and operational excellence, ensuring that every member receives the highest quality experience throughout their care journey. The Director of Operations will be responsible for overseeing and optimizing the operational processes that drive member experience and caregiver engagement. This role focuses on the end-to-end onboarding and care initiation process for members, ensuring compliance with clinical and regulatory requirements, and maintaining seamless coordination with insurance providers. The Director will also oversee the marketing department and play a key role in marketing to members and caregivers, attracting new business, and ensuring operational efficiency across the organization. This position does not include oversight of finance, billing, IT, HR, compliance, or business development functions.
Director of Cloud Operations - VmWare, Azure, Citrix
Operations manager job in New York, NY
The Director of Cloud Operations is responsible for leading and advancing the organization's hybrid infrastructure across Azure cloud and on-premises systems, ensuring stability, scalability, and compliance across all environments. This role oversees a team of cloud and infrastructure engineers supporting Azure, Microsoft 365, VMWare, Citrix, Networking, and various clinical workloads. This team designs, plans, & implements technical solutions to business, clinical and or technical problems as needed.
The Director will play a key role in migrating on-premises workloads to cloud-based equivalents (e.g., voice,
identity, data platforms), driving automation and identity access management (IAM) strategies, and maintaining strong disaster recovery and business continuity capabilities.
This position combines strategic leadership with hands-on technical oversight, ensuring that systems are secure, cost-optimized, and aligned with organizational and regulatory (HIPAA/HITRUST) requirements.
DUTIES AND RESPONSIBILITIES:
1. Lead and mentor the Cloud Operations and Infrastructure team, including but not limited to systems administrators, Network, Telecom, & Cloud engineers.
2. Define and execute the hybrid infrastructure roadmap, driving migration of on-premises workloads to Azure or equivalent cloud environments.
3. Partner with IT leadership to align infrastructure initiatives with business objectives and compliance frameworks.
4. Oversee policies, processes, and governance to ensure operational excellence, system uptime, and cost efficiency.
5. Manage daily operations for all infrastructure including but not limited to Azure, Microsoft 365, VMware and Citrix environments.
6. Ensure high availability, performance, and security across hybrid systems.
Lead automation initiatives for user account provisioning, lifecycle management, and SSO integration using tools such as Entra ID, SCIM, and PowerShell.
8. Oversee monitoring, capacity planning, and incident response across all infrastructure layers.
Lead implementation and maintenance of a comprehensive Disaster Recovery and Business Continuity Plan, ensuring regular testing and continuous improvement.
10. Optimize resource usage and cost management across environments.
11. Partner with the Security and Compliance teams to ensure adherence to HIPAA, HITRUST, and NIST standards.
12. Manage IAM frameworks, conditional access, and identity governance across cloud and on-prem environments.
13. Oversee patching, vulnerability management, and endpoint compliance.
14. Ensure all solutions meet internal audit and regulatory requirements.
15. Collaborate with application, networking, and security teams to support integrated DevOps and automation practices.
16. Coordinate migration projects for workloads such as VoIP, data storage, and applications from on-prem to Azure.
17. Manage vendor relationships and ensure service levels meet organizational expectations.
18. Stay current with emerging technologies and propose improvements to strengthen resilience and efficiency.
EDUCATION AND EXPERIENCE:
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
5+ years of progressive leadership experience managing IT infrastructure & cloud operations teams.
8+ years of experience in systems engineering, infrastructure management & cloud architecture.
Demonstrated expertise with: Microsoft Azure, Microsoft 365 (Exchange, Intune, SharePoint, Teams, OneDrive), Identity & Access Management (IAM), Entra ID, MFA, and SSO.
Experience managing VMWare, Citrix, and Mitel environments.
Experience with Manage Engine ITMS, including Service Desk, Endpoint Central, or similar tools.
Experience leading Disaster Recovery planning and execution.
Working knowledge of healthcare IT and regulatory frameworks (HIPAA, HITRUST, NIST).
Microsoft Certified: Azure Solutions Architect Expert or Azure Administrator Associate preferred.
10. ITIL v4 certification desired.
KNOWLEDGE, SKILLS, AND ABILITIES:
a. Microsoft Windows Server operating systems
b. Microsoft 365 services (Exchange, Intune, SharePoint, Teams, OneDrive, etc.)
c. Azure infrastructure and networking (VNets, firewalls, VPNs, routing)
d. M365 Security and Compliance portal
e. Hybrid Microsoft Azure/on-prem Active Directory, Group Policy, DNS
f. Azure SSO Federation/Integration, SCIM automated user provisioning
g. Azure Enterprise Apps
h. Multi-Factor Authentication and conditional access policies
i. M365 Cloud license management
j. SSL certificate management
k. Cloud technologies: Azure, AWS, Google
l. Office Applications: Outlook, OneNote, Excel, Word and PowerPoint and integration points
with SharePoint Online m. n. o. p. CLI and scripting skills (PowerShell, python, etc.)
Networking concepts (i.e., Firewalls, VLANs, IP subnetting, IP routing, VPN, etc.)
Email authentication/verification methods (SPF, DMARC, DKIM)
Encryption technologies (i.e. SSL, TLS, HTTPS, SSH, etc.)
20. Strong leadership, coaching, and communication skills.
21. Proven ability to manage cross-functional teams and large, complex projects.
22. Capacity and resource planning capabilities and knowledge of associated relevant tools
23. Regulatory compliance experience
24. Exceptional work ethic and time management skills
25. Ability to work well independently and/or as part of a team
26. Strong communication skills and a commitment to customer service
PHYSICAL DEMANDS:
1. Occasional travel to Health Centers and other locations as needed within the NYC area.
WORKING CONDITIONS:
Hybrid role, starting with 4 days onsite, but eventually and once established moving to 3 days on site and 2 days remote
AMAZING Benefits with 2 pension plans!!!
Director of Operations
Operations manager job in New York, NY
This mission-driven nonprofit is dedicated to shifting perceptions of Jews and Israel through strategic, modern marketing. The organization partners with leading funders, agencies, and research teams to create high-impact campaigns that move audiences and advance understanding. As the work expands, the team requires a marketing operations leader who can bring structure, clarity, and operational excellence to an environment with many external contributors - and where creative input is already abundant.
Position Overview
The organization is seeking a true Marketing Operations leader - someone who has owned marketing operations at scale, ideally within an agency environment or a similarly fast-paced, high-budget ecosystem. This is
not
a creative role and
not
a position for someone looking to shape content, pitch ideas, or participate in conceptual direction.
With more than enough voices offering creative input, the organization needs a professional who is energized by making the creative
work
- the person who builds the systems, manages the timelines, understands the production realities, and ensures flawless, efficient execution.
This role is ideal for a candidate excited to bring structure to complexity, drive operational rigor, and make it possible for creative teams and partner agencies to deliver their best work.
Key Responsibilities
Marketing Operations Leadership
Own the full operational backbone of the marketing function.
Develop, maintain, and optimize systems for workflow, communication, approvals, and project governance.
Ensure all campaigns move smoothly through production - from kickoff to final delivery - with clear milestones and expectations.
Production & Project Management
Manage complex, multi-stakeholder marketing projects involving funders, agencies, research partners, and internal team members.
Build and enforce production schedules, ensuring timelines are realistic, efficient, and met.
Review and interpret production plans, scopes, budgets, and timelines - and push back appropriately based on operational expertise.
Budget & Resource Oversight
Manage large-scale budgets with sophistication and accuracy.
Evaluate scopes of work, pricing structures, staffing models, and production approaches to ensure maximum efficiency and impact.
Identify cost-saving opportunities and operational improvements without compromising quality.
Agency & Partner Management
Serve as the operational point of contact for creative, media, research, and production agencies.
Hold partners accountable by using your deep understanding of agency operations, timelines, and production methodologies.
Coordinate the multiple external stakeholders involved - without adding creative opinions or noise to the process.
Performance Monitoring & Process Optimization
Track progress, escalate risks, and course-correct swiftly.
Build feedback loops and operational dashboards to monitor project health.
Continuously refine processes to enhance speed, efficiency, and clarity across all marketing workstreams.
Who Will Thrive in This Role
Someone who gets excited by operations, structure, systems, workflows, and the mechanics that make creative possible.
A “behind-the-scenes” driver who loves the challenge of coordinating multiple players and keeping complex moving parts aligned.
A person who is not looking to contribute creatively and will not be tempted to add another voice to creative direction.
A professional who has worked at scale - high-budget, fast-paced, agency-style production environments.
Required Experience
5-10+ years in marketing operations, production operations, or agency operations - with clear ownership of operational deliverables.
Direct experience managing large budgets, detailed production plans, and complex, fast-moving campaigns.
Strong command of agency workflows, SOWs, scopes, WIPs, timelines, and production realities.
Demonstrated ability to push back on timelines, budgets, and scopes with confidence and expertise.
Expertise in organizing high-volume, high-stakes marketing workstreams.
Exceptional communication and organizational skills.
Passion for the organization's mission and comfort working within a Jewish and Israel-focused context.
Preferred Qualifications
Experience in high-growth, startup-like environments.
Familiarity with Jewish culture and Israel-related issues (or eagerness to learn).
Operating Room Manager
Operations manager job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Operations Manager Full Time Role
Operations manager job in New York, NY
About:
A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company.
Key Responsibilities:
Customer Service Leadership
- Lead and coach the CS team day-to-day and ensure high-touch, accurate client support.
- Handle escalations directly and resolve issues quickly.
- Audit service quality and correct gaps immediately.
- Update and enforce SOPs so the team operates consistently at a high standard.
Operational Execution
- Translate the CEO's vision into clear plans and own their execution.
- Build new processes, checklists, and workflows that scale as the business grows.
- Identify breakdowns or inefficiencies and fix them fast.
- Maintain dashboards, KPIs, and weekly operational rhythms.
Process Improvement and Automation
- Streamline operations using Monday.com, Zendesk, Guru, and automation tools.
- Create tools, templates, and automations that eliminate manual work and reduce errors.
- Continuously refine systems to increase speed, clarity, and accuracy.
Problem Solving and Escalation Management
- Act as the first point of escalation for operational and client issues.
- Troubleshoot and resolve problems hands-on rather than pushing them to others.
- Ensure nothing slows down the team or affects the client experience.
Technology Oversight
- Manage day-to-day use of internal systems and coordinate with developers when updates are needed.
- Ensure tech tools support clarity, efficiency, and reliable service delivery.
Who You Are:
- You have a builder mindset and improve broken systems rather than simply managing them.
- You are service-driven and care deeply about accuracy, tone, and client experience.
- You move quickly while maintaining strong attention to detail.
- You communicate clearly and keep leadership and the team aligned.
- You have high ownership and never wait for someone else to fix problems.
Requirements:
- 3 plus years leading customer service or operations in a high-touch environment.
- Experience improving SOPs, systems, and workflows.
- Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations.
- Proven ability to run a CS team and execute projects from idea to completion.
- Availability in EST timezone, 8am to 5pm, with some flexibility on weekends.
Why Join Us:
This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale.
Application Process:
As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction.
Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.'
Questions:
Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible.
Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy?
Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success?
Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure?
VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance.
Submissions:
To apply, please send your responses to ****************************.
When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume.
IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.
Director of Operations
Operations manager job in Batavia, NY
We have an exciting opportunity to become a Director of operations at a well-established beverage company. As the Director of Operations, you'll be at the forefront of driving our company's success across the nation. In this influential role, you'll lead and oversee all U.S. operations, ensuring efficiency, growth, and alignment with our strategic vision. This is a dynamic opportunity to shape the future of our business and make a lasting impact on our operational excellence.
Location: Batavia, NY
Job Responsibilities:
Lead U.S. Operations - Oversee production, quality, supply chain, and customer service functions to achieve operational and financial targets.
Manage Supply Chain Team - Direct planning, scheduling, raw material procurement, transportation, and customer communication to ensure efficiency and satisfaction.
Drive the S&OP Process - Coordinate weekly and monthly cycles, manage raw material inventories, and maintain optimal stock levels.
Serve as Primary Liaison with OMP - Communicate and collaborate on production and planning topics to ensure consistent quality, capacity utilization, and delivery performance.
Oversee Process Deviations - Lead evaluation and resolution of operational deviations in partnership with QA, R&D, and Operations teams to enable fact-based decisions.
Manage Projects and CAPEX Initiatives - Drive execution of capital and expansion projects, meeting agreed-upon goals, budgets, and timelines.
Promote Continuous Improvement - Identify opportunities to enhance efficiency, reduce waste, and strengthen operational performance.
Foster Cross-Functional Collaboration - Partner with global operations, supply chain, and leadership teams to align the U.S. operation with the company's strategic objectives.
Required Skills/Qualifications:
Bachelor's degree or higher in Engineering, Operations Management, Food Science, or a related discipline.
Minimum 5 years of leadership experience in food manufacturing or a comparable process industry.
Strong technical understanding of manufacturing facilities, production systems, and process design.
Proven leadership skills with experience developing and motivating teams.
Excellent communication and stakeholder management abilities across all organizational levels.
Strong analytical mindset with demonstrated ability to make data-driven decisions.
Experience with manufacturing process monitoring software and analytical tools.
Results-oriented with a proactive, “whatever it takes” attitude.
Willingness to travel domestically and internationally as needed.
Operations Manager
Operations manager job in Peru, NY
About Berq RNG
BerQ RNG builds and develops renewable natural gas projects in addition to buying and selling renewable natural gas. BerQ RNG is structured to contribute positively to the environment by using biogas that is currently flared into the atmosphere. Throughout North America, thousands of locations are flaring biogas because it is not pure enough or economical enough to use. We consider this a waste of resources and aim to eliminate this practice in North America. We have developed a business model that can use these resources economically and, as such, can earn money for our investors while cleaning up the environment. For more information on BerQ RNG, please visit our website at ****************
About the Job
BerQ RNG is looking for an Operations Manager to oversee all plant operations, including but not limited to receiving and processing manure or feedstock for digester receiving, the production of biogas, renewable natural gas, digestate, and wastewater management in the performance of their job duties, including but not limited to responding to issues as they arise. This includes activities involving communicating and coordinating effectively with key BerQ departments such as HR, Accounting, Engineering, Reliability, Development, Asset Management, Equipment Maintenance, Safety, and Environmental Compliance.
This role works seamlessly with all functions and support systems within BerQ RNG. This is a hands-on leadership position that leads the plant production of biogas and renewable natural gas, ensuring a safe, efficient, and reliable operation.
Responsibilities:
Run the plant and all related operations - utilize SCADA and HMI systems to oversee all plant processes, ensuring accurate and real-time data monitoring and plant operation.
Monitor, manage, and improve facility production and all site safety-related items.
Responsible for all operators and technicians' training, safety, and compliance.
Assist and direct all site operations and related matters.
Assist Managers with the preparation of the annual business plan and expenses, and capital
budgets.
Establish and maintain a proactive and professional environment for all personnel.
Communicate daily and promptly with Operators and Technicians to resolve daily issues.
Assist operators and technicians to ensure all equipment is being used and in proper working condition.
Conduct training audits to ensure quality assurance, safety awareness, and SOP adherence.
Responsible for responding to issues and concerns from the first call, signatures from managers and city officials/regulators, until completion.
Fill in for any vacations or call-offs and any additional coverage.
Follow all safety rules and procedures and support all safety initiatives.
Recruits, interviews, hires, and trains new staff.
Oversees the daily workflow of the department.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Ensure the plant is staffed and supported 24/7.
Willingness to travel to other plant facilities up to 25% of the time.
Other duties as assigned.
Qualifications & Skills:
College/Bachelor's degree and/or equivalent facility management experience.
Experience in the management, operation, and maintenance of anaerobic digester facilities
Minimum 5 years of experience in biogas plant operations.
Experience working with biogas bright upgraders.
Experienced in reading PFDs, P&ID, mechanical, electrical, and piping drawings.
Strong analytical, numerical, and reasoning abilities. Health and Safety oriented.
Well-developed interpersonal skills. Ability to get along with diverse personalities.
Excellent verbal and written communication skills.
Excellent interpersonal, sales, and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Flexibility to do what needs to be done with a roll-up-the-sleeves attitude.
Valid driver's license.
Physical Requirements:
Ability to lift, push, and pull up to 100lbs.
Sitting 50% of the time.
Frequently required to stand, walk, sit, use hands to handle or feel, reach with hands and arms,
kneel, climb ladders, and squat for extended periods.
Ability to work at heights up to 75 feet, in confined spaces, and in adverse temperatures and
weather conditions.
Working Conditions:
Work outdoors in different weather conditions when needed.
Exposure to odors.
Handling manure and decomposing organic materials.
In addition to a collaborative and supportive work environment BerQ RNG offers:
Competitive salary.
Annual performance incentive bonus opportunity.
Relocation allowance.
Comprehensive Medical, Dental health coverage for you and your family.
401k Retirement Plan with company match.
Paid time off and holidays.
A culture that values teamwork, collaboration, and opportunity for growth and development.
Berq RNG is an equal opportunity employer and is committed to promoting a work environment that embraces diversity, equity, inclusion, and respect. BerQ RNG provides equal employment opportunities to all qualified individuals without regard to race, religion, age, sex, national origin, veteran status, or other legally protected classification in accordance with applicable Federal, state, and local laws.
Applicants must have legal authorization to work in the US with no restrictions.
How to Apply:
Please send you resume and cover letter to **************
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Station Manager
Operations manager job in New York, NY
Job Title: Station Manager - NYC
We are seeking an experienced Station Manager to lead our New York City operations. The ideal candidate comes from the consolidation side of the freight forwarding industry and has strong experience within an NVOCC environment. This role is responsible for overseeing daily station activities, ensuring operational excellence, driving growth, and maintaining strong relationships with customers, carriers, and global partners.
Key Responsibilities:
Manage and oversee all station operations, including export/import consolidation, documentation, and cargo handling
Ensure compliance with all NVOCC, FMC, and international shipping regulations
Lead, mentor, and develop station staff to maintain high performance and service standards
Optimize workflows to improve efficiency, profitability, and customer satisfaction
Build and maintain strong vendor and carrier relationships to support service delivery
Monitor financial performance, budgets, and KPIs, providing reports to senior leadership
Resolve operational challenges and provide strategic direction to support continued growth
Qualifications:
5+ years of experience in freight forwarding, preferably with a focus on consolidation and NVOCC operations
Strong knowledge of international logistics, carrier networks, and industry regulations
Proven leadership ability with experience managing teams in a fast-paced environment
Excellent communication, problem-solving, and organizational skills
Cargowise experience
Ability to work onsite in New York City
Vice President Operations
Operations manager job in Ithaca, NY
DIRECTOR OF OPERATIONS - MULTI-UNIT TRAVEL CENTER...MASSIVE GROWTH OPPORTUNITY!
FULL TIME
BINGHAMTON - LIVERPOOL - NORTH TONANADA - HAMBURG...
*Must have fuel and Multi-unit experience
______________________________________________________________________
As the Director of Operations you will report directly to the COO/CFO and be responsible for ensuring the successful operation and growth of the division. This role is accountable for driving results, building and sustaining a high-performance culture, and developing strong leadership within the operations team. The Director of Operations oversees day-to-day operations, ensures compliance with company standards, and executes strategies to maximize profitability, operational excellence, and customer satisfaction. This is a highly hands-on position requiring consistent field engagement. The Director of Operations is expected to be in the field at least four (4) days per week, and work one (1) administrative day, while the initial first Circle K operation is open. In this role, you will also serve as the Super GM, responsible for the day-to-day management of the store until a replacement is hired and fully trained. Once the second operation is up and running, a 1-4 & as needed schedule will be implemented-one (1) administrative day and four (4) field days- with flexibility to adjust as needed based on workload and operational needs, along with weekend and holiday needs. Travel will also be required to additional development sites to gain familiarity with new markets, maintain a boots-on-the-ground presence, and support the successful launch of new stores.
JOB BENEFITS
Base Salary: $120,000.00 minimum
o Monthly Bonus Program: 15% Target, equivalent to $18,000.00 a year based on annual bonus program metrics
o New Store Opening Bonus: $2,000.00 per location opening
o Car Allowance: $8,000.00 per year, paid through payroll
o EZPass & Gas Card for business use
o Medical, Dental, Vision, Life Insurance, & Disability Packages Offered
o 401(K) o Teammate Assistance Fund
o Paid Vacation Time o Fun, Energetic Work Environment
Job Duties & Responsibilities
• Responsible for the overall success of the Convenience Store and Fuel Operations division.
• Prepare annual budgets, sales, and marketing plans to achieve targeted operating results and financial goals.
• Analyze financial performance to drive revenue growth, profitability, and maximum return on investment. Leverage technology platforms and distribution channels to expand market share.
• Ensure operational compliance with all company policies, procedures, and governmental regulations.
• Maintain a safe, secure, and compliant environment for guests, team members, and company assets through effective enforcement of safety practices, training, and communication. • Manage controllable costs, including labor, inventory, cash, repairs, and maintenance, to optimize financial performance.
• Develop and oversee fuel programs and strategies to achieve targeted margins in local marketplaces.
• Manage and execute merchandise programs for all convenience store operations, including vendor relationships and performance oversight.
• Build and maintain strong vendor relationships, evaluating performance and ensuring service quality.
• Provide leadership and direction to Store Managers (SM), assisting with recruiting, selection, onboarding, and employee development programs. Recruit, train, and retain associates to minimize turnover and develop future leaders within the organization.
**Title: Director of Operations:
Reports to: COO/CFO Department:
• Create and implement programs that enhance team member engagement, strengthen company culture, and align with brand service standards.
• Perform multiple tasks in a fast-paced, detail-oriented environment while maintaining a professional and supportive image.
• Perform additional duties and special projects as assigned.
REQUIREMENTS:
• Required to complete and pass the MSO Certified Trainer Program at a designated Circle K store operation in the NY State market, chosen by Circle K. Upon completion, will serve as the official Certified Circle K Operator for Briad, responsible for leading and training others through the program. • Minimum of 5 years of retail management experience, preferably in convenience store or fuel operations. • Demonstrated leadership ability with strong communication, organizational, and customer service skills. • Proficient in Microsoft Word, Excel, and PowerPoint. • Valid driver's license required.
COMPETENCIES REQUIRED:
• Professional, friendly, and outgoing demeanor; comfortable engaging with all customers and team members.
• Passion for delivering exceptional guest service. • Strong verbal and written communication skills (must read, write, and communicate at a professional level). Must be able to read, write, and communicate in English.
• Strong analytical and mathematical skills for budgeting and P&L management.
• Ability to work collaboratively within a team and accept feedback constructively.
• Adaptable to changing demands and able to assume new responsibilities as directed by senior leadership.
• Demonstrated ability to lead inclusively and foster a culture of respect.
• Proficient computer skills, including use of standard business applications.
• Ability to manage guest expectations and maintain service excellence.
• Commitment to maintaining company appearance and hygiene standards.
• Physical requirements include: o Ability to lift, move, carry, push, or pull up to 50 pounds. o Ability to stand or walk for 5-8 hours per shift. o Frequent use of arms, wrists, and hands for extended periods (reaching, lifting, wiping, etc.). o Ability to bend, twist, stoop, and reach overhead or below the knees. o Ability to see, hear, speak clearly, and operate necessary equipment.
• Must be able to work nights, weekends, and holidays as required.
• Must meet all attendance and punctuality requirements.
As part of our recruiting process, we may contact you regarding roles that align with your background or engage via SMS text message. By submitting your application, you consent to receive text communication from us.
Message and data rates may apply depending on your mobile phone service plan. Reply “HELP” for assistance or “STOP” to opt out.
Director of Operations
Operations manager job in New York, NY
ABOUT GIRLS INCORPORATED OF NEW YORK CITY
Girls Inc. of New York City (GINYC) delivers life-changing programs that inspire youth to be strong, smart, and bold. Research-based curricula, delivered by trained professionals, equips youth to achieve academically; lead emotionally and physically healthy lives; manage money; navigate media messages; and discover an interest in science, technology, engineering, and math. GINYC is an independent affiliate of the national Girls Inc. network, the nation's leading expert on issues affecting girls and young women.
ABOUT THE ROLE
GINYC seeks an experienced and effective Director of Operations who is committed to creating positive and supportive environments for employees and participants. The Director of Operations will perform various finance and administrative functions as part of the Operations team. This high-impact role reports to the COO and works closely with them in the development and execution of Administrative, Financial, and Operational strategies, policies and practices and to ensure Compliance across the organization, as well as any other duties as may be assigned.
RESPONSIBILITIES
Financial Management (50%)
The Director of Operations (DO) will have knowledge of accounting principles and stay current with changes in accounting regulations for reporting and to ensure compliance. The DO will collaborate with the COO and leadership team to ensure effective financial management across the organization.
• Support the COO in the annual budgeting and planning process, coordinating with department heads and (external) CPA. Monitor progress and changes.
• Coordinate with the Operations team to determine and manage G&A budget line items, which include IT expenses, travel, food, supplies, staff appreciation, etc.
• Prepare financial reports and dashboards accurately and on time. Proficiency in Intuit Quickbooks Online.
• Support the OPS Manager in weekly/monthly A/P and Expense reconciliation process
• Organize and lead the annual audit process, liaise with external auditors and Finance team
• Support the Finance team in updating and implementing all necessary business policies and accounting practices; support the team in improving the Finance department's overall policy and procedure manual
• Along with the COO, maintain relationships with financial institutions providing services to the organization (banks, investment firm, accounting firm, insurance companies, etc.)
• Work closely and transparently with all external partners, including third-party vendors and consultants
• Prepare and submit year-end tax filings (forms 1099)
Operations (30%)
• Evaluate, select, and bind corporate insurance policies along with COO and Broker, ensuring required coverage for the organization (Commercial, D&O, cybersecurity, WC, etc.)
• Manage organization IT resources and equipment. Recommend and implement IT/tech security updates
• Maintain staff Intranet (“GINYC Guide”) and Board Intranet
• Reinforce ongoing evaluation and improvement of systems to ensure efficiency
• Keep abreast of legislative or compliance updates that require action or policy updates
• Support quarterly Board meetings (coordinate materials, manage tech, prepare minutes)
HR (20%)
• Process bi-monthly payroll in coordination with HR Director
• Ensure year-end and tax compliance and processing adjustments
• Manage the organization's 403(b) plan with the plan TPA, including annual compliance reporting
• Collaborate with the HR & Operations team to evaluate, select, and administer employee benefit policies
QUALIFICATIONS
• Bachelor's degree preferred; minimum 5 years related experience in a non-profit operations role, including finance, human resources, and office management.
• Strong initiative and resourcefulness in initiating and following through with tasks and projects. Ability to juggle multiple projects, keep track of a wide array of tasks and deliver on deadlines.
• Knowledge and experience in organizational effectiveness and desire to improve overall systems and processes to ensure smooth operations.
• Meticulous attention to accuracy and detail. Deadline-oriented, organized, and reliable, strong decision-making with a high level of confidentiality and discretion.
• High proficiency with office and web-based applications, including Google Workspace, Microsoft Office, ADP, QuickBooks, and the ability to learn new programs quickly. Experience creating and implementing office systems a plus.
• Excellent interpersonal, written, and oral communication skills.
• Able to generate trust with colleagues. High professional ethical standards and the ability to work effectively with diverse stakeholders.
COMPENSATION & BENEFITS
• Salary: $90,000 - $110,000 Annually, commensurate with experience.
• Health, dental, and vision coverage
• 403(b) Retirement plan
• Generous paid time off
• Parental leave
• Employee Assistance Program
• Commuter Benefits.
TO APPLY
Please submit resume and cover letter to ********************, indicating Director of Operations in the subject line. No phone calls, please.
Girls Inc. of NYC is an equal opportunity employer. Women of color and LGBTQ candidates are encouraged to apply.
Senior Project Manager, Workplace Operations
Operations manager job in New York, NY
We're seeking an experienced Senior Project Manager to lead office operations and strategic workplace initiatives for a prestigious global firm. This role will focus on space planning, office logistics, and managing large-scale national and international projects including a major NYC office relocation planned for 2026.
Responsibilities:
Lead project management for office operations, space planning, and relocation projects across national and international offices.
Develop and manage project plans, budgets, and timelines to ensure efficient execution.
Coordinate cross-functional teams and stakeholders to align on project scope and deliverables.
Oversee logistics for office moves, conversions, and reconfigurations while maintaining firm standards.
Identify and resolve project risks and communicate progress to leadership.
Improve workflows and processes to drive efficiency and consistency.
Qualifications:
5-10+ years of experience in project management, workplace strategy, office operations, and space planning.
Proven success managing complex, multi-site projects in a corporate environment (1,000+ employees preferred).
Strong organizational, communication, and stakeholder management skills.
Bachelor's degree required; PMP certification a plus.
Healthcare Operations Manager- MultiUnit- Bronx
Operations manager job in New York, NY
Healthcare Operations Manager
+MEDRITE Urgent Care
MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.
We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences.
The Center (Practice) Manager will Report to the Regional Operations Team.
Core Competencies:
Ownership Mentality
o Shows personal commitment to organizational mission through action.
o Follows through on commitments, takes accountability for actions, and ensures others do the same.
o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results.
Acts with Urgency
o Quickly assesses challenges, counters with solutions, and is confident under pressure.
o Quickly adapts to changes in situations and can adjust approaches.
o Anticipates obstacles and plans accordingly.
Exudes Positivity
o Builds rapport with people across all levels and functions in an open, friendly, and accepting way.
o Builds strong constructive relationships with people similar and different from self.
o Remains positive in the face of obstacles and adversity.
Job Description:
The Center (Practice) Manager will:
· Communicate effectively across all channels of the organization.
· Spend 90% of their on the Center Floor, working, coaching, and developing Center Team.
· Enter their schedule into the Core scheduler monthly.
· Achieve a Network Promoter Score (NPS) of 85% or greater monthly.
· Possess cross-functional knowledge of all roles in the center with the ability to support as needed.
· Collaborate with providers in the center on an ongoing basis to ensure team alignment.
· Foster a culture of collaboration within the center and across the district, enhancing the patient experience.
· Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process.
· Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle.
· Onboarding and training new team members.
· Quickly address performance issues with the District Manager and Human Resources Business Partner.
· Respect Confidentiality at all levels.
· Assessing talent and creating a succession plan for team members using resources and career development plans.
· Coach and provide feedback on performance with consistency.
· Seek ways to recognize and reward the performance of team members.
· Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.)
· Address patient concerns and feedback with immediacy.
· Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team.
· Manage the financial resources for the assigned center in partnership with the Center Manager.
· Ensure the Occupational health journey is flawlessly executed.
· Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities.
· Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center.
· Creating schedules and processing payroll for centers.
· Ensure compliance with all standard operating procedures within the assigned center.
· Ensure the quality of lab processes in partnership with providers and medical assistants.
· Assume other duties as assigned and warranted.
Functional Competencies:
• People
o Builds Effective Teams:
§ Attracts Top Talent.
§ Drives Engagement of all team members.
§ Develops Talent.
§ Patient Focus.
• Performance:
o Drives Results
§ Persists in accomplishing goals and objectives despite obstacles and setbacks.
§ Has a track record of exceeding goals.
§ Helps others achieve results.
• Process:
o Operational Excellence
§ Anticipates and executes changes in policies, practices, and trends.
§ Leverages knowledge of business drivers to execute strategy and guide the team's actions.
§ Plans and prioritizes work to meet commitments aligned with organizational goals.
§ Ability to apply the right resource to the correct process.
Salary: $65,000- $75,000
Minimum Qualifications:
· Bachelor's degree or equivalent. ( Healthcare Preferred)
-Leadership Experience Required.
· Ability to lead by example and model the way.
· Strong written and verbal communication skills.
· Excellent organizational and time management skills.
· Minimum of 45 hours per week.
· Ability to cover and support staff shifts as necessary.
· Ability to adapt to a fast-paced environment.
· Keen attention to detail.
· Problem-solving and troubleshooting skills.
· Comfortable in a fast-paced environment.
· Leadership experience required.
· Excellent oral and interpersonal skills.
· Excellent communication skills.
· Proficient with MS Excel, Word, and PowerPoint.
*Benefits
· Outstanding growth opportunities.
· Paid Time Off.
· Medical, Dental, and Vision Insurance.
· 401k match.
Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Specialty:
Urgent Care
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
Hotel Manager
Operations manager job in New Paltz, NY
:
Way Hospitality specializes in crafting hotel experiences that connect guests to what matters most, emphasizing harmony with the surrounding natural and local environments. With locations in Woodstock, New Paltz, and Kingston, Way Hospitality seeks to deliver exceptional service, inspired by the unique character of each location they operate in.
HOTEL DESCRIPTION:
New Paltz Way is a new 29 room hotel located directly on the Wallkill River & Rail Trail in the Village of New Paltz. Unique to New Paltz Way is its self-guided spa with a steam room, sauna, salt room, and mineral pool. Like all of Way Hospitality's hotels, New Paltz Way does not have a restaurant or bar onsite.
JOB TITLE:
Hotel Manager
KEY AREAS OF FOCUS:
A Successful Hotel Opening in May, 2026
Responsible for a Spectacular Guest Experience
Responsible for a Spectacular Employee Experience
Responsible for the Overall Presentation, Upkeep and Safety of the Hotel Property
Leads Daily Operations - Staffing, Training, Service, Systems, Standards
Manages Bottom Line Revenue through Oversight of Labor, Supply and Operating Costs
SPECIFIC TASKS & RESPONSIBILITIES
Hotel Opening
Recruits, Hires, and Trains Opening Hotel Team
Develops Operational Standards tailored specifically to New Paltz Way
Works with Development / Design Team for pass off of hotel from the Construction / Design phase to the Operations Phase
Purchases Key Operational Items for the Hotel Opening inline with the Opening Budget
Operations
Leads Daily Operations
Schedules employees to ensure that guest service, operational needs, and financial objectives are met
Develops specific plans to prioritize, organize, and accomplish daily work
Develops hotel policies, training programs/materials, established operating procedures, service standards, and hotel area look books
Runs Operations meeting with Department Heads and Ownership as needed
Coordinates the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and service
Runs payroll and manages bottom line revenue by monitoring labor, supply, and operating costs
Employees
Recruits and onboards Operations Staff and then coaches, trains, and directs Operations Staff on all procedures, standards, and look books
Ensures that employees understand their job, have the tools and time to do their job, and understand that their job matters
Responsible for ensuring the success and satisfaction of all team member
Responsible for handling employee concerns, complaints, and issues including prompt investigation and resolution
Guest Experience
Responsible for the Guest Experience from start-to-finish
Develops guest amenities, guest services, and guest communication methods to improve overall guest experience and increased guest satisfaction and loyalty
Leads quality control of rooms, residences, and property including daily, weekly, and monthly inspections
Hospitality Leader for Way Hospitality
Acts as the hotel's ambassador and shows community spirit through local involvement
Ensures appropriate communication between employees, managers, and ownership
SUCCESS INDICATORS:
Employee recruitment, retention, and satisfaction
Guest experience - as indicated through reviews, guest surveys, general feedback and repeat bookings
Reaching & maintaining optimal labor, supply, and operating costs
Ease and tone of daily service
Daily presentation of the accommodations and property as a whole
Upkeep and safety of property
RELATIONSHIPS & REPORTING:
Reports to Way Hospitality CEO and Hotel Ownership
Manages Department Heads and Line Staff
Coordinates with Finance, Marketing, Revenue and Sales
Responsive to Requests from Hotel Ownership
COMPENSATION:
75K to 90k a year
Nurse Unit Manager (RN/LPN)
Operations manager job in Granville, NY
Granville Center is hiring a Nurse Unit Manager (RN/LPN) in Granville, NY!
We are also offering a $5,000 sign-on bonus!!
Mon-Fri
NY license required
Handle all supervisory duties for assigned unit
Help establish and implement employee policies and procedures
Mentor less experienced nurses, offering clinical & career advice
Maintain the standards of care for the unit
Review Resident records & quality of care
Monitor overall care & review individual Residents' cases
Address questions or complaints brought forward by Residents or their families
Represent the unit's interests with the upper-level management
Requirements:
Must hold a nursing license
3 years Long Term Care Experience preferred
2 years Charge Nurse experience preferred
Strong computer skills
Excellent communication skills
About us:
Granville Center for Rehabilitation and Nursing is a 120-bed rehabilitation and skilled nursing facility located on the banks of the Indian River, bordered by a quiet residential neighborhood on one side and woods on the other. Granville Center is committed to ensuring the highest quality of life for all our residents, helping each to get stronger, healthier and happier. A mainstay of the Granville for many years, we're a community of friends, neighbors, and family living life to the fullest. Granville Center is a proud member of the Centers Health Care Consortium.